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Innovative new products that promise to have a significant impact on the daily living challenges faced by people with limited mobility are coming on the market all the time, but which ones are hitting the mark with customers? This issue we find out! Turn to page 40 to check out some top picks in our annual ‘Retailers’ Product of the Year’ feature.
This issue, we meet the team behind Independence Mobility (p22), which is celebrating 20 years in business. Starting off with humble beginnings selling entry-level wheelchairs in a market stall, this Leeds-based retailer has evolved over the years into a prescriptive mobility solutions specialist with a broad range of products.
Following Chancellor Rachel Reeves' Autumn Budget proposals last month, retailers share their thoughts on how her economic plans will impact them (p38). With financial pressures leading to more businesses closing, Mike Glynn explores the key factors contributing to small business failure and looks at the ways in which
With riser recliners becoming ever-popular with British customers, find out about a new supplier to the market hoping to make waves. Dallux Mobility is launching an innovative range of affordable riser recliners in 2025 (p27).
Don’t miss our round-up of the best beds and mattresses in the Buyers’ Guide
Magazine, may we wish you a Merry Christmas Editor
Unique Mobility, a supplier of mobility and independent living products and services in the southwest, recently invited Emma Courtier from Plymouth CityBus to its Plymouth showroom to discuss accessibility and inclusion in public transport.
Emma, who has been with CityBus for 28 years as a driver and trainer, now leads the company’s accessibility and inclusion initiatives. With personal experience as the daughter of a wheelchair user, Emma is passionate about making bus travel accessible for everyone.
Emma arrived with a double-decker bus to demonstrate accessibility and to answer questions about the rights of disabled passengers. For Unique Mobility, this visit provided valuable insights to better support customers and the wider Plymouth community.
Unique Mobility tested various mobility aids on the bus, including a selection of both powerchairs and mobility scooters as well as an active manual wheelchair with pull assist device.
A round-up of the key trade stories for business leaders to digest
Mobility solution manufacturer Karma Mobility has unveiled a new ergonomic wheelchair which reduces the effort needed to maintain an upright posture and enables the user to enjoy social interactions with more comfort.
The Ergo 3 self-propelled wheelchair is a lightweight crash-tested model that incorporates Karma Mobility’s S-Ergo seat system, providing good levels of support and comfort.
Mark Duffield, General Manager for Karma Mobility, commented to THIIS: “We are delighted to be able to launch the Ergo 3, the culmination of intensive product development. It has several new innovative features including ergonomic back inserts for increased comfort and lockable attendant brakes.”
The Ergo 3 self-propelled wheelchair weighs in at 14.4kg (seat width dependent) making it very easy to handle, whether lifting it into a car boot
Mobility retailers supplying disability aids on online marketplaces must include VAT, HMRC has confirmed.
An HMRC spokesperson confirmed to THIIS: “HMRC will challenge the zero-rating of any supplies that are not supported by evidence. In addition, where a seller operating on an online marketplace has failed to account for the correct amount of VAT, HMRC has the power to issue a notice to the online marketplace requiring them to remove the seller from their platform or otherwise holding them jointly and severally liable for the VAT.”
Julia Phipps, Managing Director of Easier To, a supplier of mobility and daily living aids on Amazon, said she received confirmation from HMRC in May 2024 that her prices must include VAT. If the customer is eligible to purchase the item with VAT relief, then the customer must complete a form which must be returned to the seller. The seller must then refund the VAT element to the customer, reducing their next VAT return by the amount of VAT in the order which has been refunded to the customer.
Julia comments: “It is now probable that Amazon and eBay sellers will have to spend days/weeks re-pricing their items on marketplaces, before HMRC starts to undertake VAT compliance inspections which will now likely take place within this sector.”
In a strategic move aimed at strengthening its foothold in the seating industry, Seminar Components, a Welsh manufacturer of action seating mechanisms, has acquired a majority shareholding in Suite Options Limited, which trades as Recliners.
The acquisition marks a significant step forward in securing the futures of both Seminar Components and Recliners. By uniting their expertise, the companies aim to enhance their ability to innovate and maintain high standards in delivering topquality seating solutions. Located in the South Wales Valleys, Recliners has been manufacturing affordable seating solutions since it was founded in 2003.
Matthew Davies, Company Director at Recliners commented to THIIS: “The transition is seamless, with the same level of commitment to product excellence and service reliability at the forefront of our goals.”
Steve Hale, Managing Director at Seminar Components, added: “The Recliner range of products and management team are an exciting addition to Seminar Components, which I believe will benefit both our customers and help grow our specialist seating offering in the UK, Europe and beyond.”
Mobility equipment manufacturer Drive DeVilbiss Healthcare has now made the decision to immediately cease trading of its direct-to-consumer Livewell website and its associated marketplace channels. The firm's long-term, strategic intent, it states, is to focus on growing and supporting its business-tobusiness relationships.
Community equipment provider
Medequip is writing to each MP whose constituency covers one of its distribution centre locations and asking for their support, as the proposed tax increases, as outlined in the recent Autumn Budget, will profoundly impact all who depend on the organisation. The firm employs 1,700 people and operates over 50 contracts for local authorities and the NHS.
Insurance specialist Surewise has officially partnered with Blue Badge Mobility Insurance, a broker specialising in mobility and carer insurance, to provide comprehensive mobility and carers insurance solutions to thousands of customers across the UK.
The union leverages Surewise’s insurance platform and Blue Badge Mobility’s extensive experience in the mobility insurance market.
Winncare, a European manufacturer of beds and pressure care products, has acquired Five Mobility, introducing a bariatric and specialist equipment rental organisation to its portfolio of healthcare solutions. Five Mobility is Winncare’s third UK acquisition and supports the group’s ambition for growth in the acute (hospital) channel by combining the expertise of both organisations.
Retailers will be counting the cost of the recent Budget, delivered by the Chancellor of the Exchequer Rachel Reeves last month, according to Helen Dickinson, Chief Executive of the British Retail Consortium.
Helen said: “Retail employs three million people and 2.7 million more across supply chains, driving investment in jobs, communities and, ultimately, economic growth, right across the country.
"For a low margin industry, this Budget will hit hard, with the odds now stacked firmly against growth and investment in the short term. These new costs also risk increasing the prices customers pay at the till."
Find out some retailer thoughts on this topic by turning to page 38.
Reclining chair manufacturer Modern Motion has appointed Andrew Stevenson to the role of Business Development Director. Bridgend-based Modern Motion is currently developing a range of Scandinavian-inspired chairs for customers with restricted mobility.
Andrew, President of the British Healthcare Trades Association (BHTA), brings over 20 years of industry experience to the role and has a strong reputation of account management and development. His role will be to develop an exclusive retail partner network for Modern Motion. Retailers interested in finding out more can email andrew@modern-motion.co.uk
Mobility equipment manufacturer Drive DeVilbiss Healthcare has appointed Lee Morris as UK Sales Manager following a recent restructure.
Lee, who will be responsible for national and key accounts, is well established within the industry having spent several years with Pride Mobility and an earlier role at VanOs Medical.
Wondering which products have impressed retailers most this year? Business leaders from across the mobility industry highlight one product that has stood out above all others for them this year…
“Based on our stairlift sales percentage in 2024 and the unwavering commitment and support from our trade partner, Handicare, the outstanding Freecurve – available in both the Rembrandt and Van Gogh formats or the turn-and-go (for really tight staircases) – truly stands out.
“The Freecurve excels on every level for both retailers and customers. Its pleasing aesthetics, slim, meandering mono-track, reliability, smooth ride, user-friendly controls, and intuitive safety features make it a top choice for safe, modern multigenerational living within the home.
“Our team, from sales and surveyors to engineers, genuinely enjoys working with this lift, as it often delivers where many others cannot. Highlighting its benefits and customising it to meet customers’ needs is effortless. Surveying the staircase is a professional’s dream, thanks to the Handicare photo survey kit, which provides accurate, first-time results and is user-friendly. Our engineers appreciate the simplicity of installation and take great pride in their work when handing over the lift to a delighted customer.
“The Freecurve’s elegant monorail design not only looks fantastic but also maximises space on the staircase for
other users. There is a great selling point in the choice of colours, allowing customers to tailor the lift’s appearance to complement their décor.
“Once installed, the customer experience remains positive; the lift glides like a cloud and looks exceptional. Ongoing support is incredibly important to us, and the strong partnership we have with
Billy Finnie Operations Manager at Mobility Scotland mobility scotlandltd.
Although there are many bed designs available the Multidorm Flex offers a multitude of benefits to carers and users alike whilst still offering a full profiling function.
• Passive standing training
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• Improved social and emotional well being
For information on how to access this product or for a free demonstration contact ISKOmed UK Limited quote: MFTH24
“After much deliberation, Ableworld has chosen the Q50 R Carbon Fibre Powerchair, from Sunrise Medical, as their 'product of the year'. The Q50 R has been a consistent bestseller, with stellar feedback from customers and employees.
“Weighing a mere 14.5kg (without batteries), the Q50 R is at the top of most people's wish list. Its compact and durable frame makes it the perfect option, especially when compared to its bulkier and heavier mobility scooter counterparts.
“Over the past couple of years, the demand for lightweight products has grown, with many consumers and customers concerned about the transportation of their mobility product. Particularly, lifting them in and out of vehicles. The easy-to-lift function comes in very handy, as the scooter can be placed into a car without breaking it down into more manageable components.
“The Q50 R is available in a variety of colours, giving customers the
opportunity to customise beyond its already sleek and modern design.
"The continued success of the Q50 R Carbon Fibre Powerchair has proven the demand for lightweight mobility products is here to stay.”
Rhian Pita Marketing Manager at Ableworld ableworld.co.uk
“Our favourite product from 2024 is the Trustcare Let’s Fly 4 four-wheel rollator from Able2. It consistently performs in terms of sales and quality. Why do our customers like it so much? That’s easy – it performs on so many levels. Its distinctive design and attractive colours really make it stand out from the crowd.
“Thanks to its seamless design and weld-free structure, the Let's Fly rollator is a strong and beautifully designed piece of kit. The innovative design is made of cast aluminium, which keeps the rollator as light as possible, without compromising on strength.
“The ergonomically designed rubber handles provide the user with a firm and comfortable grip. There is also a raised front to perfectly match the grip of the thumb. Underneath this elegant
handle, there is access to the brake lever, allowing the user to stop in an instant.
“The Let's Fly rollator also includes an in-built rubber suspension system, ensuring that the ride stays smooth, even over the UK’s potholed street surfaces. When closed, the locking mechanism ensures that it stands upright taking up minimal space for both storage and transportation.
“The Let’s Fly rollator also has a number of optional accessories available including a bag, back strap,
Julia Phipps Director of The Ability Superstore ability superstore.com
tray and crutch/stick holder. And it’s available in a choice of four colours: vibrant red, champagne, graphite grey and brilliant white – so lots of choice for our customers!
“Although it’s certainly not the cheapest rollator on the market, it is most certainly one of the most striking and very popular with our customers.”
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“The product that has stood out for us this year is the Quickie Q50 R Carbon Powerchair. Our customers love the fact that it is extremely lightweight and nimble with its carbon fibre frame and can be easily folded up to store away, or to put in the car.
“The user can even take it with them on holiday as it’s approved by IATA for air travel. There is also an additional lithium battery available to double the range to an impressive 15 miles if needs be, plus a choice of wheel colours too. It’s no wonder they have been one of our best sellers this year!”
Michael Wallace Managing Director of Stairlift Solutions stairliftsolutionsni.com
“This year we have seen a huge increase in rollator sales in both of our showrooms. More and more people are opting for the four wheeled rollators other than the triwalker range.
“The rollator that has come out on top and has been our best seller is the Alerta Four-Wheel Aluminium Rollator with Seat and Bag. The main reason for this, is the ability for it to fold down for better storage in the car. It has a unique patented robust quick-fold lightweight frame for easy transport and manoeuvrability.
“It comes equipped with a seat, bag, and independently-adjustable backrest and also benefits from quick release adjustable height handles. The handle height can be adjusted between 79cm and 96cm. It has a maximum user weight of 136kg. What is also great about this product is the lightness of the frame at 7.35kg, making it easy for one person to lift.
“We have a wide range of rollators
“TPG DisableAids is a retailer of many solutions for the elderly and disabled, so we get to work with many products across a number of sectors of the market.
"For us this year our stand-out product has been the Handicare 1100 stairlift. It has taken a number of years to perfect this product, but the R&D team has refined and improved where necessary to create a great 'go to' entry-level straight stairlift that hits the target budget of many clients.
"Its reliability and ease of installation, along with a great variety of options also make it a very flexible offering. The support of the area manager and the
on display in our showroom but this one seems to be the winner with our customers. They will try a few different models but more often than not, this is the one they leave with.
“We stock a wide range of Alerta’s products in our showrooms but this one in particular is ordered regularly to allow us to keep them in stock for our customers to purchase.
“We will continue to stock this rollator as we believe it is a great product to offer our customers at a competitive price.”
Laura Hays Director of Thistle Help www.thistlehelp.co.uk
openness of the senior management to take constructive criticism and work with us to create an offering that suits more clients is a great help when tailoring solutions for the open market.
"Backed up by great customer service and support for technicians through the use of online tech tools for fault diagnosis, this 'product of the year' is an easy choice.”
Alastair Gibbs Managing Director of TPG DisableAids
tpg-disable aids.co.uk
8-Point
Karen Sheppard Managing Director of People First Mobility peoplefirstmobility.com
“Working within the mobility industry, we at Ability Plus have selected the Rascal Vierra LiFe boot scooter as our top choice for 'product of the year'. This scooter combines convenience and quality, with a lightweight aluminium frame that makes it easy to lift and transport – perfect for users who value flexibility in travel.
“The Rascal Vierra LiFe is crafted with comfort in mind, featuring advanced suspension and a supportive, ergonomically designed seat that provides a smooth ride, even on uneven surfaces. These features make it an excellent choice for individuals
who require reliable comfort for extended use.
“A standout feature of this scooter is its lithium battery, backed by a lifetime warranty. This provides users with added confidence in its durability and long-term value, an essential factor for those seeking a dependable mobility solution.
“For anyone in the market for a portable, comfortable, and reliable scooter, the Rascal Vierra LiFe is a clear frontrunner. It meets the needs of customers looking for a well-rounded, user-friendly mobility aid, making it a product we’re proud to recommend as our 'product of the year.”
“The S700 Mobility Scooter offers a powerful, comfortable, and durable solution for those seeking greater mobility and independence. Ideal for both indoor and outdoor use, this scooter is designed to provide a smooth, stable ride across a variety of terrains.
“Key features of the S700 include a robust motor that reaches speeds of up to 8mph and a range of up to 35 miles on a single charge, depending on terrain. The scooter’s advanced suspension system ensures a comfortable ride, especially on uneven surfaces, while its large pneumatic tires offer excellent traction and stability. Solid tyres are available as an extra option.
“Comfort is a priority with the S700, with an adjustable seat and ergonomic handlebars for easy control. Its heavy-duty construction supports a weight capacity of 227kg, making it suitable for a wide range of users. Additionally, safety features like automatic braking, LED lights, and an anti-tip design provide peace of mind during use.
“The back up and service I received from Sunrise Medical for sales and warranty this year has been a key factor in deciding which products to stock. Along with the support from the supplier, and the reliability and features of the S700, makes it my choice for 2024.”
Graham Johnson Managing Director at Ability Plus ability-plus.co.uk
Economic pressures are leading to more businesses than ever closing. This issue, Mike Glynn explores the key factors contributing to small business failure and looks at ways to address them…
The number of businesses that have closed since 2020 has far exceeded 500,000, and many would say that the trend looks set to continue due to continued economic pressures. Imagine all those business owners had dreams and expectations when they started up. None of them started their business knowing or thinking they would fail.
Yes, the pandemic has significantly affected many of these closures by disrupting supply chains, reducing consumer demand, and causing
financial strain. Although the mobility sector has been impacted less than areas like hospitality, the trading dynamics have changed drastically. Some trends and common themes have been at the root of why many of these businesses have had to close their doors. However, it’s important to remember that these closures were not inevitable. We can learn from these experiences and ensure that our businesses do not fall foul of the same issues.
Here are some of the key factors
contributing to small business failure and tips on how to address them...
POOR CASH FLOW MANAGEMENT
Running out of cash is one of the top reasons businesses fail, often due to poor budgeting, lack of financial planning, or insufficient emergency funds. As a business owner, you should look at your management accounts every month – not just your bank account.
Quantum Rehab welcomes adventurers and nature enthusiasts to unleash their wild side with our soon to be released cutting-edge 4x4 all-terrain power chair, the Quantum® Outback! Designed for those who dare to defy conventional limits, this rugged mobility solution promises to elevate any outdoor adventures,whether navigating wooded trails or exploring uncharted terrain. quantumrehab.co.uk
“As a business owner, you should look at your management accounts every month – not just your bank account”
Do you really know your numbers? Understanding your business’s financial health is not just a task; it’s a responsibility. It’s a proactive step that can prevent financial crises and keep your business afloat.
Many businesses do not invest time in solid business plans, leading to poorly defined goals, a lack of strategic direction, and an insufficient understanding of market needs. If you need to know where you’re going, how will you know when you’ve got there? This is an excellent time of the year to start to plan. Strategic planning is not just a task, it’s a tool that can give you a clear direction and confidence in your business’s future.
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immediately add profit to your bottom line (think of having more cash in your pocket every month!)
Pricing too low can eat into profits. How do you price your products/ services? Do you follow the sector’s ‘norms’? Have you ever really considered your pricing policy?
Strong brands attract and retain customers; a business must offer a unique value that distinguishes it from competitors. This is much easier than you think. You need to set yourself apart from the rest of your sector.
Ineffective processes, such as redundant paperwork or manual data entry, wasteful spending on unnecessary equipment or services, red tape like excessive bureaucracy or unnecessary regulations, and inefficiencies like underutilised resources or poor time management all suck money from your pocket. It’s time to take control and reduce the wastage in your business. It’ll
Not reaching the target audience or communicating the value of offerings effectively and consistently limits growth and leads to missed revenue. Don’t become a victim of the ‘curse of knowledge’, which is when you assume that your customers know as much about your products or services as you do, and therefore you don’t communicate the value effectively. Remember that it’s your job to remind your customers that you’re here and why they should buy from you, not a competitor.
Smaller businesses need help to keep up with larger, established competitors in highly competitive markets. However, small is very often agile and beautiful, meaning that you can be more flexible, responsive, and innovative than your larger counterparts. You can battle the big boys by being different and offering a personal service that they can’t match. This can be a significant competitive advantage.
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Failure to adhere to laws or regulations can result in fines or shutdowns.
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Resistance to change in customer preferences, technology, or market conditions can seriously damage your business. Embrace change and see it as a positive rather than a negative (you don’t want to be the next Woolworths or Topshop!)
Businesses sometimes offer products or services for which there is little or no demand, leading to unsustainable operations.
Tackling the above issues is not as difficult as you might think. You just need to take one step at a time and have a plan. Look at what will make the most significant difference, and do it now. If you do things quickly and systematically, you’ll start to see results. There are no shortcuts – it takes action and persistence.
But anything worth doing is worth doing well, and it should set you up for the future.
On that note, next issue I share some thoughts and strategies to help you if you want to retire or sell your business in the next 3-5 years. See you next month…
Mike Glynn is a retail consultant for the mobility industry and coach for The Entrepreneurs Circle. For further advice about taking your business to the next level contact him on 01256 213020 or email info@mgretailconsulting.co.uk
Celebrating 20 years in business this year, Leedsbased Independence Mobility has always set out to deliver the very best for its customers…
Independence Mobility has been supplying specialist healthcare equipment in Leeds since 2004. The business supplies a wide range of specialist seating, wheelchairs, beds, children’s cycles, pressure care products, moving and handling equipment, and more, for both adults and children.
As well as its commitment to consumers, Independence Mobility also works closely with physiotherapists, occupational therapists and other clinical professionals. Its vast experience in the healthcare industry means that its staff are well placed to provide advice and support to ensure its clients receive the best equipment for their needs.
Anthony Mitchell, Managing Director of Independence Mobility, initially set up the business as a small mobility products supplier providing entry-level
wheelchairs, scooters and beds directly to end-users with fairly basic needs.
Anthony comments: “After trialling the business at a local Morrisons store and then at Leeds Outdoor Market in 2004, we moved into our first indoor retail premises in 2006. This was on York Road in Leeds. We were there for around three years before the business expanded further. Since then, we have moved twice more into increasingly larger premises in Meanwood in Leeds.”
The business has changed phenomenally over the years, says Anthony, and looks very different today, with a much broader range of products that also cater for customers with more acute and complex needs.
Anthony adds: “A large part of our work is supporting occupational therapists, physiotherapists and other healthcare professionals in prescribing
mobility solutions for their clients, so we are predominantly visiting clients at their homes or in care settings.
“Prior to visits, we will have spoken to the OT about their client’s condition, so we can take a suitable range of equipment along to the appointment for the client to try.”
This, says Anthony, is much more convenient for clients rather than them having to come to them. Although the business does now
“We appreciate that mobility equipment is a big investment for our customers”
have an assessment zone set up at a rehabilitation unit in nearby Morley, where customers can come if they prefer.
The assessment zone showcases a range of equipment, including wheelchairs and specialist seating and it is used, by appointment only, for OTs and customers wishing to have assessments and product demonstrations there, rather than in their homes.
Anthony has also set up Medical Hire, a business which provides medical props to hire for TV and film production. With both sides of the business continuing to grow Anthony explains that they are looking to move to larger premises as soon as possible. This will enable the business to better accommodate its existing stocks and allow it to continue to expand its product ranges.
Anthony shares: “In our new premises, we are planning to have a larger workshop area for our engineers to carry out more equipment servicing and maintenance work.
“We appreciate that mobility equipment is a big investment for our customers, so we want to help them get the best out of their piece of equipment throughout its expected lifetime.
“A larger premises will also enable us to set up an on-site showroom, as well as maintaining access to our off-site assessment zone. This will give customers more access for product demonstrations and assessments.”
Not that having a showroom has been an issue for the business so far.
Independence Mobility has always been successful in attracting new customers through word-of-mouth and recommendations.
“We are very well-known in our immediate local area and are becoming increasingly known in further surrounding areas,” says Anthony. “We are lucky to have a fantastic marketing team who continually raise awareness through social media, events, and other digital communications.”
Due to the breadth of its product range Independence Mobility sees a wide range of customers, including adults and children – many with fairly moderate needs and others with much more complex needs.
In terms of where customers are based, Anthony explains that the business can be limited in some cases as to where it can offer certain products. This is due to some of its suppliers having defined geographical areas for their dealers.
Anthony continues: “Where we are not restricted, we do support customers further afield as much as we can. As our team grows and our product range further develops, we hope to be able to do that much more.”
At some point in the future, Anthony says that the plan is to sell some products online. This will enable it to supply products even more widely.
Anthony adds: “Our website is very important to us as it portrays who we are and showcases what we do.”
Independence Mobility has a built a strong connection with its local community simply by the strong
working relationships that it has built up over the years, both with its customers and the healthcare professionals that it supports.
“We have many customers who repeatedly come back to us when they need new equipment, or they need help with their existing equipment,” says Anthony. “We are proud to be able to support them throughout their lives from childhood through to adulthood with the products that we offer.”
Staff at the business have also been supporting the local community through various fundraising initiatives. As Anthony explains, staff will often gather donations together to give to local shelters and food banks. Over the last year, they have been doing some fundraising to raise money for the mental health charity Leeds Mind. Next year they are planning to support a wider range of charities by pledging their time in many different ways.
The business also likes to promote and raise awareness of local clubs and organisations that offer accessible
opportunities and showcase the positive impact they have on people living with disabilities.
Most recently, staff completed a ‘2020 Challenge’, the last in its initiative to raise funds for Leeds Mind. Anthony says that the idea came about as part of its 20th birthday celebrations. He explains: “Each team member has been undertaking a challenge that incorporates the number 20, whether that’s 20 times, 20 minutes, 20 days, and so on. The challenges have been something that’s personal to them. For example, they have included meditating for 20 minutes a day for 20 days; driving to 20 destinations that would normally be avoided as a nervous driver; spending 20 hours baking to make items to sell.”
The target for Leeds Mind for the year was £1,000, so the 20-20 Challenge has been really helping staff to reach that target, and the good news, says Anthony, is they are very nearly there!
Recently staff at Independence Mobility came together to map out their core company values.
“These values help to guide us in delivering the very best for our customers and are a reminder of who we are and what we stand for,” says Anthony. “We are passionate about changing lives for the better through the provision of mobility equipment.”
Some of these values, he says, include being honest and reliable with customers to ensure that they get the best solution for their needs.
As a business, Anthony says, staff set out to be detail orientated, knowing that small details make a big difference to customers. It is also about staff
using their problem-solving skills and thinking outside of the box to find innovative solutions, and sharing their knowledge to support healthcare professionals to support their clients.
Thinking of some of the products that have proven to be particularly popular with customers Anthony says that the Magic Mobility Magic 360 all-terrain powered wheelchair comes to mind. “It offers customers the best performing outdoor chair whilst also giving them the ability to access narrow indoor spaces such as corridors and doorways. It’s the first time that people can really benefit from both superior outdoor performance and fantastic indoor performance.”
Another chair to stand out is the Permobil M Corpus VS standing wheelchair. Anthony says: “A midwheel drive model, it not only provides users with the benefits of standing, but it also offers the benefits of adjustable Corpus seating and the ability to navigate confined indoor spaces.”
Independence Mobility was privileged to have recently become a UK distributor for the CoMoveIT Smart head-foot wheelchair steering system, explains Anthony. Designed for people with complex movement disorders, the system embraces AI technology
“We are passionate about changing lives for the better through the provision of mobility equipment”
and offers pressure-sensitive driving and continual intelligence gathering, resulting in a relaxed and smooth ride for the user. Anthony says that it can also be tailored to the user’s strengths and capabilities, enabling them to enjoy a good level of independent mobility.
“We have already taken the system to a number of events and the response has been phenomenal. We are very excited to be able to offer the system to customers across the UK as awareness continues to grow.”
Anthony says that Independence Mobility is lucky to have great relationships with all of its suppliers. He says: “Appreciating each other’s businesses, having respect for one another, and being open and honest, are key factors to a successful relationship.”
Like all industries, a big challenge currently is the cost-of-living crisis. Anthony comments: “This is affecting budgets across all sectors that we work in – social services, NHS, and private clients. However, we feel that we’ve been able to adapt to this through the extensive range of products that we provide. We’ve still been able to find customers the right solution for their needs, within their budget, and without having to compromise on quality.”
As for the future, Independence Mobility looks set for a bright future with not only an impending move to new premises but also plans to continue growing its team out on the road so that it can continue to work with even more healthcare professionals and end-customers.
www.independencemobility.co.uk
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Verlingue
Looking forward to making an impact in 2025, Dallux Mobility is a new UK supplier of riser recliners. Dave Lindberg, the managing director of Dallux Mobility, talks to THIIS about the new venture…
CONGRATULATIONS ON THE NEW BUSINESS! WHAT PRODUCTS WILL DALLUX MOBILITY BE BRINGING INTO THE MOBILITY MARKET?
“Dallux is indeed a new business, but we are backed by a team who are far from new to this market. We will be focusing on riser recliner chairs. Our first model, the Nevis range, arrives in large numbers and many specification options in February 2025. In addition
to outstanding products, we bring an immediate and undeniable opportunity for increased retailer’s profits.”
WHAT IS YOUR ROLE IN THE BUSINESS, AND WHAT EXPERIENCE WILL YOU BE BRINGING TO IT?
“I am the managing director of Dallux Mobility and we bring it to the market with a vast experience in the healthcare and mobility market, having been
“I have always thrived on being innovative and bringing new products and ideas to customers”
supplying and assisting across various sectors of the industry for over 31 years. Our experience in the healthcare field makes us very well connected across the UK and, indeed, globally, putting us in a great position to work with our clients to all stay ahead of the game.”
“It is an area that is slightly different to areas I have concentrated on before, and I have always thrived on being innovative and bringing new products and ideas to customers.
“More importantly though, we have observed a gap in the riser recliner market which is very simply this: high-quality and truly high-end chairs that are readily available from stock at very affordable prices. This has been confirmed to me by those on the coalface supplying these products to the end-users on a daily basis. Dallux is here to fill that gap, and we have already started.”
HOW DO YOU SEE YOUR PRODUCTS STANDING OUT IN THE RISER RECLINER MARKET?
“We are bringing chairs with our unique Ultra-Lux Comfort design, through our vast experience, which are made with cutting-edge technology and a modern, attractive design to create the most comfortable and affordable riser recliner chairs available. They will also carry a superior warranty in the industry, something we are confident in due to the high standard of manufacture.”
launching our Nevis range to the market with incredible showroom floor stock discounts to assist the retailers in getting them on their floor so they can prove how well they sell. As they are available in February, we feel this will greatly assist in preparing floor space for these.
the shop floors at a one-off unbeatable cost to them.
“Product brochures and fabric swatch cards will of course be available on request. The assessment market is down the road for us, as are petite and bariatric options.
CAN YOU TELL US MORE ABOUT HOW THE RISER RECLINERS WILL BE MANUFACTURED?
“Robustly! No corners cut and with affordable luxury at the forefront throughout the whole process.”
HOW CAN MOBILITY RETAILERS INTERESTED IN STOCKING THE RANGE FIND OUT MORE? DO YOU HAVE ANY PLANS TO SHOWCASE THE PRODUCTS AT ANY UPCOMING EVENTS?
“Mobility retailers should look out for our mailing in the post and e-shot coming to them imminently. We are
“Our team of professionals are best contacted on sales@dalluxmobility.com Details can be viewed on our website or I would be delighted to be contacted directly on 07848 453283.
“It is early days for us, but we are here to stay, and we will be showcasing our products at events. These will be well notified in advance by direct communications to retailers, and, of course, in our adverts in our favourite magazine, THIIS!”
“This is important to us. We understand that retailers need confidence in something new, so for our first launch showroom floor discount packages allow retailers to get our products onto
"We are launching with our Nevis range, but it is a great range with lots of options, all held in stock. The additional profitability for retailers will carry an obvious extra appeal.”
INNOVATION & MANUFACTURING SINCE ‘64 - KYMCO THANKS VALUED MOBILITY DEALERS FOR THEIR PART IN GROWING OUR MOBILITY DIVISION OVER THE LAST 20 YEARS.
WHICH PRODUCT IN THE RANGE DO YOU THINK WILL BE A BESTSELLER?
“The Nevis range comes in double, triple and four motor options. The range boasts electronically-adjustable
functions, and heat options, all easily controlled. I hasten to add, although this sounds like luxury (and it is), you will be amazed how affordable they are!
“This is accompanied with our 10year mechanism warranty and a choice of beautiful fabrics from stock, which are designed to feel luxurious as well as being waterproof and fire retardant. Then of course our unique Ultra-Lux Comfort seat design makes the Nevis chair truly the market leader in our
“Bring on 2025, and watch this space for our future developments and ever-growing ranges. Dallux is here to stay! Thank you for your
dalluxmobility.com
“We are launching our Nevis Range to the market with incredible showroom floor stock discounts”
The Luna ceiling hoist is leading the way in innovation, offering effective solutions for homecare, care homes and hospital settings. This lightweight and elegant system provides a safe and dignified transfer.
✓ Versatile system can be used as a fixed or portable hoist
✓ Ultra low profile, allowing installation in rooms with low ceilings
✓ Can lift up to 400kg with the Luna Twin
✓ Eco-concious design with tracks comprising at least 75% recycled materials
✓ Patented sling hook system to ensure safe attachment
For more information or to book a demonstration please email enquiries@winncare.uk or call 0800 2800 485
Weather Weather Weather Resistant Resistant Resistant Rain Cover Rain Cover Rain Cover
Maximum Speed: 8 Miles Per Hour
24 Mile Range
1650W Motor
USB Charger
Suspension (Front & Rear)
The recently published DHSC Policy Paper 'Design for Life Roadmap' concerns the building of a circular economy for medical technology, but are its timescales ambitious enough?
The 2024 policy paper from the Department of Health and Social Care (DHSC) entitled 'Design for Life Roadmap – Building a circular economy for medical technology'1 contains 30 ‘actions’ across six ‘problem statements’ to set out the fundamental challenges which the DHSC aims to address to develop and embed a circular system. By addressing these challenges, the programme will aim to deliver a circular system by 2045. 2045?
Many medtech companies are already well down that path: it is the behemoth of the public sector which needs to change, and with a much greater sense of urgency!
The arguments for a circular economy are strong.
• The DHSC calculates that a functioning circular system will mean that more of the £10 billion the NHS spends on medical devices could be spent in the UK.
• By reducing reliance on volatile supply chains, and growing local capacity to meet demand, circularity will protect health systems from global supply shocks.
• Circular approaches to medtech will reduce waste and carbon emissions – the paper quotes, for example, that the NHS throws away 133,000 tonnes of plastic each year, which is roughly the same weight as all the household waste generated in Leicester, but
the NHS only recovers a ninth as much of the plastic2 .
• Circular devices are often more cost-effective than single-use. In several case studies, savings of more than 50% could be realised compared with conventional single-use equivalents
The roadmap’s 30 actions have been divided into how ‘mature’ they are, where indicatively high-maturity actions could be completed in 2024 to 2027, medium-maturity actions in 2027 to 2029, and low-maturity actions in 2029 to 2031. The outcome is that there’s only three actions under the high maturity heading, the reason being that the DHSC deems the others to require significant research activity before they can commence.
The three actions to complete over the next three years are bland statements to collaborate with other policy-making bodies, present a full ecosystem roadmap, and to have the circularity of medtech embedded in communications, engagements, and strategies.
The paper states that the most relevant problem for clinicians and patients is behavioural change, but the action to develop a behavioural change plan is not until the 2029-2031 window. The paper spells out clearly that it is behavioural changes that will drive the rest.
Other actions which are kicked down the road into the same time window include: “Develop a decontamination infrastructure framework” and “Establish a materials recovery and recycling framework”. These structures are already in place within local councils through their recycling pathways and their loan stores upon which the NHS could base these actions within a much shorter timescale.
Under the Commercial Incentivisation platform, the paper hits right at the core of the problem. Procurement is beset by short-term restrictions prescribed from above: short-term budget restraints, shortterm cost savings and lower up-front costs rather than life-time value.
While these drivers are in place, procurement behavioural changes will not occur. NHS Supply Chain agreements will continue to be based on what they have always done, and on how things are described, and not on outcomes – neither clinical nor lifetime cost benefits.
Much of the paper concentrates on the acute sector and what hospitals are doing with the procurement, use, and disposal of their instruments. Looking back over the 40 years where I’ve been involved with both assistive products and with equipment decontamination I see many areas where those of us in the medtech sector have already been offering solutions right across the board in the paper’s circular economy system (Figure 1).
Looking at products that BES Healthcare offers, as an example, that can be recycled we have been selling washer-disinfection machines for nearly 30 years, and when the user decides to upgrade their model we have either refurbished the old machine for reuse by another site, or have stripped it down so that the stainless steel can be recycled.
Excitingly, we have recently taken on the line of NEST mattresses and cushions (Figure 2)3 where, unlike most PU foam cushions, the core material can be washed, disinfected, and reused for up to eight years. Once its useful life has ended, it can be shredded into small pieces that can be recycled back into the original core plastic.
Many loan stores have skips being filled with metal items that have ended their useable life, ready to go off to
the scrapyard to be recycled. The community side is already ahead of the game in many respects.
Children’s equipment needs change regularly as the child grows. Our industry has, for many years, been providing equipment that can be adjusted to meet these changing needs, and then later also be refurbished for re-use with another child.
About 35 years ago, John Prout identified that the original Scandinavian Tripp Trapp high chair could be modified to make it more adapted to and safer for youngsters with behavioural or mild physical challenges - which he incorporated into the Breezi range (Figure 3)4. The chair can be adjusted for the individual as they grow and their needs change. Thereafter, the modularity of the components and accessories have meant that an original chair can have items replaced or upgraded to meet the specific needs of the next user, without the need for a completely new item. As we have updated the designs of these elements
we have worked to make sure that they are retrofittable to the original models.
Wheelchair services and loan stores have long been providing repair and reuse services, and so again the community side of the NHS and social services have led the way: this was streamlined in the 1990s with the creation of the Integrated Community Equipment Stores. It was these that fitted themselves out with automated washer-disinfectors for labour-efficient and reproducible cleaning and disinfection of the loan equipment, and at the same time protecting staff from the risk of infection from the aerosols created by hand-scrubbing or steamcleaning the equipment.
The tightening of regulations and
standards has moved forward the decontamination side of reuse. The MDR has made it explicit that CEmarked medical devices can only be decontaminated by chemicals and equipment that are themselves designated as CE-marked medical devices. New standards such as those in the BS EN ISO 15883 series5,6 provide the requirements which this equipment shall meet.
On the re-use front, having products that can be adjusted and modified as the user’s body shape or needs change or that can be adapted to another user is a route already available in the primary care market. What is valuable here is that there’s a plethora of manufacturers of ‘aftermarket’ accessories that can be used to broaden and extend the use of the original products – items that have been designed and CE-marked for this purpose.
One aspect that is not really tackled in depth in the paper is the usable life of a product – spending twice as much in the first place might source a product that lasts ten times as long!
Examples from my personal experience go back over 30 years. Foam cushions have been in use for a very long time and are great pressure care products when new, but their shelf life is quite short, and the foam develops a ‘set’ quite quickly. Cascade Designs came along with the Varilite range of cushions8, using the technology from their popular ThermaRest camping mattresses, and placed foam into an adjustable airtight bag that provided the envelopment provided by the trapped air with the stability of foam, but without the foam getting fully compressed, which extensively extended the life of the foam.
When we introduced the Bodypoint range of belts and harnesses, the first range to meet the ISO 168403 performance tests9, I received an apology from the clinical engineer at what was then Stanmore’s wheelchair service that their ordering had decreased since the belts lasted the ‘lifetime’ guarantee, and then could still be reused on other chairs. Paying a little extra for quality on day one provides savings over a lifetime.
The Matrix seating system, now also available in the updated FreeForm seating system (Figure 5)10, is made up of small adjustable components which allow for regular adjustment to meet a client’s changing needs for their life, and in a more compact and lightweight alternative to the likes of foam carved or moulded seating systems – and in a system that often can be built at the client’s first fitting. The components can later be re-used in other seating systems.
Unlike foam cushions and mattresses that cannot be readily cleaned and disinfected if soiled, the NEST cushions and mattresses3 can be decontaminated as often as needed in a washing machine or washer-disinfector, extending their life considerably, and then tick the sustainability box at the end of life by being shredded and recycled.
Along the roadmap for a circular economy, the primary care sector is already well down the road, and the acute sector could make accelerated progress by learning from what is already on offer. The main obstacles that need to be addressed are the deep rooted behavioural ones around product specification and prescription, and the short-term drivers of our procurement processes. These issues
need to be tackled right at the outset to give change a chance: adopting a pilot approach might be a useful way forward to reduce the perceived risk of transformation? However, how many pilots have we seen in the NHS where the Not Invented Here syndrome permeates the system? And why not be more ambitious and target this for three years’ time rather than seven years?
1. Design for Life roadmap (publishing.service.gov. uk)
2. Calculated using Local authority collected waste management - annual results 2022/23, Local Authority Profile, Leicester City Council (2023), Waste Rates, Open Leicester
3. www.beshealthcare.net/our-products/assistivetechnology/nest-mattress/
4. www.beshealthcare.net/our-products/assistivetechnology/seating-systems/breezi-high-chairrange/
5. ISO 15883-5:2021 Washer-disinfectors — Part 5: Performance requirements and test method criteria for demonstrating cleaning efficacy
6. ISO DIS 15883-7:2024 Washer-disinfectors — Part 7: Requirements and tests for washer-disinfectors employing chemical disinfection for non-critical thermolabile medical devices and health care equipment
7. www.beshealthcare.net/our-products/infectionprevention/equipment-washer/kluge-fielitzequipment-washer-disinfector/
8. www.beshealthcare.net/our-products/assistivetechnology/wheelchair-cushions/variliteevolution-wheelchair-cushion/
9. ISO 16840-3:2022 Wheelchair seating — Part 3: Determination of static, impact, and repetitive load strengths for postural support devices
10. www.beshealthcare.net/our-products/products/ free-form-seating/
‘Let’s
Dr Barend ter Haar
One in a series of regular resumés of aspects in the world of posture and mobility where there are common misconceptions, and myths to be addressed, to help promote better practice. Further items can be found at www.beshealthcare. net. If you are interested in receiving further information on the topic, please contact barend@beshealthcare.net. Dr ter Haar has been involved in seating and mobility for over 30 years, including lecturing internationally, and developing international seating standards.
This
What do the proposals outlined in the recent Autumn Budget by Chancellor Rachel Reeves mean for your retail business?
“As anticipated, the new Government’s Autumn Budget has introduced significant changes. However, for many, it feels like using a sledgehammer to crack an egg, particularly when examining its impact on businesses – mobility dealers in particular – who have faced unprecedented challenges over the past four years.
“The COVID-19 pandemic, for instance, forced businesses to shut down, and many are relying on CBILS loans to survive. They include rising shipping costs and surcharges, coupled with delays which have doubled product lead times. The RussianUkrainian war, with its recent Red Sea disruptions as well as conflicts in the Middle East have also created further instability. These challenges have left businesses navigating a rocky road, and the Autumn Budget’s measures only add to the uncertainty.
“From a business perspective, the measures are necessary but overly severe.
"For instance, many businesses are still repaying CBILS (Coronavirus Business Interruption Loan Scheme) loans, with at least 18 months left for most to clear this debt. They are also battling rising staff wages, coupled with an increase in the minimum wage and higher National Insurance Contributions, which will all significantly impact short-term growth and investment.
“Another concern is with regards to health and social care funding. While £190 billion has been allocated to healthcare and social care, the focus should shift to utilising these funds more efficiently to reduce waste and improve outcomes. Throwing money at the problem without addressing systemic inefficiencies will not yield quick solutions.
“There are a few short-term
implications too. Confidence in investment will be delayed as businesses await signs of growth and stability. Most companies are likely to hold off on expansion or hiring plans.
“Hiring will also be scrutinised more critically, with business owners weighing whether new roles are truly essential. For high-end private sector businesses like Recare, there may be short-term benefits as individuals seek to maintain their quality of life amidst NHS and social care challenges.
“Rapidly injecting funds into the public sector won’t resolve staffing shortages. Training doctors, nurses, and other medical staff takes time, meaning short-term solutions remain elusive.
“The next two years are likely to be challenging for businesses as they navigate ongoing loan repayments, rising operational costs and a cautious approach to investment and hiring.
“However, amidst the uncertainty, there is an opportunity for the private sector to bridge gaps in healthcare and mobility services, providing solutions to customers seeking quality-of-life improvements.
“It seems likely to me that most businesses will adopt a wait-and-see approach over the next 12 months.
Employment decisions will focus on critical needs rather than wants and investment will be delayed until there is greater confidence in the future.
“In conclusion, while the Autumn Budget addresses urgent issues, its implementation poses significant challenges for businesses. A balanced, strategic approach is crucial to ensure long-term growth and stability.”
Richard Holland-Oakes
Co-Found & CEO of Recare
“It feels like using a sledgehammer to crack an egg”
Mike Williams
Managing Director of Ableworld
“Let us be very honest, the treatment of small and medium enterprises (SMEs) and charities by the new government in terms of the Employers National Insurance threshold reduction has been a total disgrace. SMEs are told by successive governments that they are the lifeblood of the economy – generating 25 per cent of the nation’s total GDP – yet will be hit the hardest by the announcement made in the Budget.
“Anyone who understands the sector knows many SMEs already survive on
“Like many business owners, I am worried about the effect the Budget will have on not only mobility dealers, but businesses as a whole. I fear the cost to businesses will mean recruitment will be reduced, employees will be made redundant and unemployment will increase drastically.
“The increase in the minimum wage combined with the added national insurance contributions by employers is in real terms, another tax. The added blow for the removal of winter fuel payments for elderly and disabled people will hit mobility dealers, as potential customers think twice about purchasing large ticket items.
“To put the added costs into perspective, on a personal level the added expense is equivalent to a 66 per cent increase in the three properties we rent. Alternatively, it is the same costs as employing a new member of staff, but getting nothing for it. In product terms, Thistle Help need to sell an additional 28 recliners just to cover the chancellor’s increase.
“What people forget too, is the increase of 1.2 per cent for employer national insurance is really more
tight margins and low profits, often substantially lower than many MPs’ annual salaries.
“Despite this, SMEs have been treated the same as large corporations that have the profits and resources to shield themselves from tax rises, less favourably than micro businesses with fewer than 10 employees and indeed Government Departments. Is this really fair and ethical?
“Ahead of the Autumn Budget, the business community was braced for some tax rises together with an increase in National Living Wage (although 6.7 per cent was probably two per cent higher than most businesses budgeted for). Indeed, most SMEs want to pay their staff well and pay their fair share of taxes.
"However, the real shock was the reduction in Employers NI earnings threshold from £9,100 to £5,000 for each employee, equating to an increase of £615 per year.
"That is, £6,150 for 10 employees, £61,500 for 100 employees and for an SME employing 250 staff a staggering £153,750.
than this when you consider the reduced thresholds combined with the minimum wage increase. It will mean it is more like a two per cent increase. I did say at the time of the general election, businesses like ours would be hit heavily and sadly, my prediction has come true.
“I do fear for the whole economy as everything is going to go up in price. Thistle Help are already looking at our margins to try and claw back some of the added expense caused by the recent budget. We run a tight ship and there is very little costs we can cut back on.
“SME businesses are grappling with other financial burdens on top of the unexpected reduction in the threshold, not least ever-increasing operational costs, the relatively recent rise in Corporation Tax, increased employers pension contributions, together with the Budget’s 1.2 per cent increase in overall Employers NI to 15 per cent and the rise in NLW. All combined, will inevitably see many SMEs disappear.
“In summary, whilst the Chancellor takes a Macro view, she has chosen to turn a blind eye to the devastating implications of the reduction in the NI threshold on SMEs, which will inevitably see a proportion disappear. This is nothing short of scandalous, and Rachel Reeves should be held personally accountable for the impact, of a highly irresponsible decision.
“Put simply, for a government, that talks about “delivering growth”, the unexpected change to the NI threshold, will achieve the polar opposite for the SME sector, and the Government should be held accountable for every SME that does not survive the proposed threshold change.”
George Ruddick
Managing Director of Thistle Help
“In conclusion, I think the budget offered businesses like ours nothing at all. The next couple of years will not be easy, but everyone will just need to muddle through.”
Discover key products to consider offering to customers...
The Motion Elevation Kit is the perfect addition for customers who value both comfort and independence.
Designed to seamlessly integrate with any Opera Motion Base, Motion Bed, or Premium Adjustable Bed, this kit provides an additional 30cm of
height to the base, making getting in and out of bed much easier for those with mobility needs.
This added height brings a new level of accessibility and confidence to users seeking greater independence at home. Installation is simple and quick, and the kit comes with a separate wired
handset, allowing effortless control over adjustments for tailored comfort. Reliable, practical, and supportive, the Motion Elevation Kit is an ideal solution for retailers looking to expand their range of accessibility products.
operabeds.com
Rollbuddy
• Stylish, modern indoor rollator
• Wooden non-slip, removable tray
• Available in black, silver and copper
The Multidorm Flex is designed as a community and rehabilitation bed with all of the usual functions of a community profiling bed but with the ability to be raised to a near vertical position.
The user is safely raised whilst secured by three comfortable body
supports, ensuring stability of the chest, upper and lower legs. Where needed, an additional head support can also be supplied.
This unique bed allows those who may otherwise remain in a prolonged horizontal supine position to be lifted near vertical to benefit their physical,
Boasting 1,000 nested pocket springs with a 1” memory foam for added comfort, this mattress boasts four-way stretch. Its Tencel renewable yarn offers a superior sleeping surface as well as a soft finish, and it is fire-resistant treated. spchairs.co.uk
emotional and psychological health, all without the carers having to risk any moving and handling injury. The added benefit is the opportunity to potentially reduce care costs by moving from double- to single-handed care.
iskomed.de/en/
The Motion Divan Adjustable Bed is a firm favourite among customers, seamlessly combining classic style with advanced comfort features.
Designed for total flexibility, it offers back and leg rest adjustments, zero-gravity relaxation, and an anti-snore setting, perfect for a tailored sleep experience.
Available in single or dual sizes, with optional storage drawers, the bed pairs beautifully with a choice of four headboard styles in either linen or anthracite fabric. With quick and easy installation and next-day delivery options, the Motion Divan is ideal for retailers wanting a reliable, highquality addition to their range.
operabeds.com
This very high-risk profiling memory foam mattress has beenbuilt with a high-density base and a memory foam top. It has a sloping heel section with gel-infused memory foam and offers built-in side wedge support.
Its heel slope assists pressure redistribution by alleviating pressure from the high-risk heel area. The mattress offerns side wedge support, preventing the user rolling over the edge and falling out of bed.
Key features include a multi-stretch and vapourpermeable PU cover; water-resistant and machinewashable cover; an antimicrobial cover with white underside; a heel slope section and full length side wedges. Its maximum user weight is 180kg.
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The ISKOmed Rotadorm Low rotational chair bed enjoys all the same features of the Rotadorm Care but without side rails. Its low 36cm entry level makes it ideal for users who are 5'5" or lower.
Due to the removal of side rails, the headboard and footboard is shallower, offering greater visibility from the users perspective.
Added to this is the benefit of a fully reprogrammable bed achieved simply through the service hand control. This permits the user and any carers that are experienced in the use of the bed to adjust the bed according to the changing needs as and when health needs vary over time, without the need for engineers or special equipment.
iskomed.de/en/
The Vivasleep Premier is a low profile bed mechanism with powered lumbar head and foot support.
It can be used as a standalone bed frame or fitted with made-tomeasure surrounds.
spchairs.co.uk
The Chester contains a strong, craftsman-built and quality upholstered divan base. There is a five-part fully adjustable system that focuses on all key areas of the user: the knees, hips, back, neck and head.
drivedevilbiss.co.uk
The ScanTurn Lateral Rotation System is designed to limit the effects of pressure and immobility by providing lateral rotation and subsequent pressure relief.
The degree of tilt and the length of time spent in the tilt position can be programmed to meet the patient’s clinical and comfort needs, whilst at the same time taking into account the care setting. Free trials are available upon request.
Supaflex Pro offers a range of mattresses and associated products, from general use to aid comfort to acute care specifications.
Ideal for nursing homes, care homes, community hospitals, and home care settings, the Supaflex Pro has supported the community care market for over two decades. Custom branding options are also available to meet specific needs.
Alfrecell is a UK-based producer and converter of high-quality polyurethane (PU) comfort foams, operating from two production facilities in Alfreton, Derbyshire.
www.alfrecell.com
The Luna Ceiling Hoist offers a versatile solution for lifting people in homecare, care homes or hospital settings. The lightweight and versatile Luna ceiling lift installs in seconds and, together with our overhead tracking systems, offers optimal room coverage. It can be used as either a fixed or portable ceiling hoist. This is cost-effective, states Winncare, as it means the customer only needs to invest in one model to cover all lifting requirements. The Luna boasts an eco-conscious design and comprises of 75 per cent recycled consumer scrap aluminium.
winncare.uk
The Selston adjustable bed offers a classic design, with a hardwearing fabric upholstery fitting.
Simple fixings and clever assembly procedures guarantee a hassle-free setup. This electric five-fold slatted adjustable bed offers customised comfort.
Its easy-to-use handset enables the user to adjust the bed base offering support across the whole body.
The Alerta Lomond Community Bed provides the ultimate balance between user care, functionality, economy and quality.
The bed boasts a 30cm to 70cm operating height ratio, providing the perfect harmony of working levels for the carer and user heights for the patient.
Key features include a 10-function lockable handset; Trendelenburg and reverse Trendelenburg tilting feature; knee brake adjustment; click-stop lower leg raising elevation; electrically adjustable backrest; four robust braking
3" castors; four-section mattress support with mattress grips; and toolfree assembling and dismantling. The maximum user weight is 200kg.
KEY FEATURES & BENEFITS
Phthalate free
Breathable
Stretchable
Impermeable
Antibacterial
FR
Alerta Medical bed rail bumpers are made with PU (Polyurethane Fabric) instead of PVC due to risks of Phthalates with PVC. PU is safer & higher quality, is stretchable, breathable and serves a longer lifetime.
DISTRIBUTOR OPPORTUNITIES
Large stock holding for next day delivery
Attractive distributor pricing structure
Direct carriage paid delivery available
Industry leading distributor support
Contact the Alerta Medical team for attractive trade prices, technical information and marketing support.
The MAT20 is a highspecification castellated foam mattress with a multistretch vapour-permeable PU-coated fabric cover. The mattress provides pressure redistribution for individuals up to 200kg.
drivedevilbiss.co.uk
Understanding the risks involved in safeguarding clients and caregivers, the SoloMH bed is an innovative foursection, electric profiling bed that has several adaptations to optimise safety and provide enhanced protection.
Designed in collaboration with key opinion leaders within the mental health environment, the SoloMH helps with safeguarding against ligature risk by minimising available anchor points. It also maximises security and safety due to its robust, fixed components and reinforced harm-free design, delivering protection without compromise, for both patients and caregivers.
medstrom.com
The Mangar Eagle is a smart home lifting solution, used to both sit up and lift a fallen person. Winncare has worked closely with healthcare professionals to ensure the product is easy to use for carers and provides a dignified lift for fallers. Used in healthcare and home care environments, lifting fallers quickly and safely has proven to reduce reliance on pressurised ambulance services and avoid unnecessary hospital admissions. Wherever the fall – indoors or outside, in a bedroom or bathroom, lying on their side or in a seated position – the Mangar Eagle enables a person to be lifted safely and securely.
winncare.uk
Introducing the VivaSleep® bed range – UK-designed for superior comfort and support. With years of expertise in the mobility sector, this collection of premium bed mechanisms and mattresses is crafted to meet the growing demand for quality and comfort. Offering high-quality, British-made products ensures customer satisfaction and enhances the overall sleep experience. Discover the top-tier sleep solutions of VivaSleep®
The Vivasleep® Premier is a low profile bed mechanism fit with powered lumbar head and foot support. It can be used as a stand alone bed frame or fitted with our made to measure surrounds.
The Vivasleep® Classic is a low profile bed mechanism, fit with powered head and foot support. It can be used as a stand alone bed frame or fitted with our made to measure surrounds.
This high-risk profiling memory foam mattress is built with a highdensity base and a gel-infused memory foam top. Its heel slope assists pressure redistribution by alleviating pressure from the high-risk heel area, helping to prevent pressure sores.
Key features include a multi-stretch and vapour-permeable PU cover; waterresistant and machine-washable cover; an antimicrobial cover with white underside; and a heel slope section. Its maximum user weight is 180kg.
alertamedical.com
The new Balmoral II Active Mattress is a highspecification pressure care solution designed for users at very high risk of pressure ulcers.
The Morpheus Turn Replacement Dynamic Mattress is an advanced solution for pressure ulcers prevention, ideal for any care environment.
Combining a very high-risk dynamic mattress with an innovative turning function, it offers up to 18 degrees of lateral turning, reducing interface pressures by up to 50 per cent and promoting better capillary stimulation. This programmable system reduces the need for manual patient turning, shifting from a double-handed to a single-handed care approach, minimising both disruption to
sleep and reliance on care staff, which lead to significant cost and time savings. This mattress features 27 cells providing alternating and constant low-pressure therapies; a multistretch, vapour-permeable cover; and is designed for patients up to 254kg. The Morpheus Turn enhances patient comfort and recovery while improving care efficiency.
apollo-ht.co.uk
It features 23 alternating air cells, four static cells in the pillow section, and a 50mm foam submattress for enhanced comfort and support.
The intuitive 250 pump offers alternating therapy, constant low pressure, and a seated mode for versatile care. Durable and easy to maintain, the Balmoral II is ideal for various healthcare settings.
harvesthealthcare. co.uk
MEMBER
The Rotadorm Care rotational chair bed’s unique design enables the bed to be programmed and reprogrammed to the users’ individual needs.
The six-part mattress platform has a programmable function to follow the users body contour throughout the sitting, standing, turning and lying phases, a valuable feature recognised by many Occupational Therapists as a must have.
Why sell the Rotadorm Care?
• German design, engineering and manufacture
• Direct access to ISKOmed UK Limited (UK subsidiary of ISKOmed Germany)
• Excellent service and support
• Offers the client greater mobility, dignity and independence
• Helps clients to reduce care costs and the risk of moving and handling incidents
• Rotadorm has a range of different beds for a variety of body shapes and weights
For information on how this product can be accessed for your business or for a free demonstration contact ISKOmed UK Limited quote: RCTH24
Designed to provide personalised care for patients, the SB755 features an advanced auto-regression function to ensure optimal body alignment. It minimises shear and friction during movement, promoting comfort and skin integrity. The bed's leg section can be lowered below horizontal, enhancing seating positions and facilitating easier transfers.
This mattress has been specifically designed to prevent patients from falling off the bed. Its firm sides enable a user to roll to the side and detect that part of the mattress. Also, when transferring to a wheelchair or simply standing it is much easier. The main part is profiled on both sides and suitable for patients at high risk. The zipped vapour-permeable cover can be removed and washed to comply with infection control.
thorpemill.co.uk
With its built-in extendable mattress platform, the SB755 offers flexible length adjustments of 50mm, 100mm, 150mm, or 200mm at both ends, making it adaptable to the specific needs of individual patients. The mattress platform is available in widths of 90cm, 105cm, and 120cm, accommodating a range of body types and providing exceptional support. Compliant with the rigorous safety standards of IEC 60601-2-52, the SB755 delivers reliable, long-term support and peace of mind, ensuring optimal safety and comfort for patients requiring specialised care.
invacare.co.uk
With many of the features of the Rotadorm Care and Rotadorm Low, the Rotadorm Max Low offers the same benefits as the Low but with a 180kg maximum user weight. This heavier bed sports a wider 100cm mattress platform, affording the user greater comfort through more space whilst still maintaining a low entry height.
Like all of the beds in the Rotadorm range, they are supplied with a specially designed mattress; two sheets (including pillowcase); lifting pole and grab handle; and both user and service hand control.
To ensure they are practical to the space where they are located, the turning in and out function can also be set to turn either to the left or right, ensuring it fits appropriately into the room.
iskomed .de/en/
Partner with us to offer comprehensive insurance cover for:
✓ Mobility Scooters
✓ Powerchairs
✓ Wheelchairs
Exclusive Opportunity: Through our network, gain access to competitive Commercial Shop Insurance rates and join our repair network
Why Partner With Us?
• Industry-leading cover
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• Exceptional customer support
• Grow your business with our trusted brand
To become a partner:
Call: 01268 200037
Email: customerservices@justmobility.co.uk
Each month, discover key products from a different segment of the mobility market to consider offering to customers.
THIIS Buyers Guide product listings by issue for 2025
January Manual wheelchairs
February Walking aids
March Powerchairs
April Mobility scooters
May Mobility accessories and power add-ons
June Footwear & hygiene
July Moving and handling
August Stairlift, homelift and access
September Bathing and toileting
October Aids for daily living
November Seating and cushions
December Beds and mattresses
For the various options available and to get your products in front of the mobility and access industry please direct your enquiries to Joe Fahy via joe.fahy@bhtaengage.com or 07384 258 372.
The Pro Gel Static Pressure Reducing Cushion is designed for individuals at high to very high risk of pressure ulcer development, as determined by clinical judgement.
It combines the most sophisticated polyurethane gel with a highly resilient foam base, which are moulded and bonded together to achieve superior pressure redistribution.
The cushion's sophisticated gel surface offers extreme adaptability and elasticity, ensuring better pressure distribution and comfort. Its anatomically shaped design enhances positioning, stability, and postural management, while the cooling gel surface helps reduce skin temperature, making it an ideal choice for pressure ulcer prevention and management.
The Pro Gel Cushion is suitable for use with wheelchairs. In a ward or homecare environment, this provides exceptional comfort and care for patients.
apollo-ht.co.uk
The Memory Foam Mattress has a unique open cell structure that responds to body heat and weight by moulding to the contours of the body, optimising weight distribution and comfort. When pressure is removed, the memory foam mattress returns to its original shape.
drivedevilbiss.co.uk
The Essential Touch mattress offers a practical solution for individuals identified as ‘at risk’ to ‘high risk’ for pressure injuries. It features castellated foam for enhanced pressure redistribution and comfort. The double-sided castellated design allows for easy rotation, helping to prolong the mattress’s lifespan and ensuring consistent performance.
This bathing cushion lowers a person down into the bath and raises them back up again at the touch of a button. It is ideal for people who have difficulty getting in and out of the bath but have reasonable upper body stability. Whilst at the bottom of the bath, the user can choose whether to keep some air in the cushion to provide a supportive backrest or release it all to lie right back for a completely natural bath. It is regularly prescribed by occupational therapists for clients with limited mobility or with painful conditions such as arthritis. The therapeutic qualities of a warm soak in the bath will aid wellbeing and reduce pain.
winncare.uk
l Nationwide delivery & installation
l Removal & disposal of old products
l Manufacturers warranties honoured
l Owned & operated fleet of vehicles
l Annual equipment servicing
l LOLER testing & inspection
l Bed inspections & servicing
l Engineer call-outs for repairs
l 35,000 Square foot warehouse
l Short term storage solutions
The new WHILL R, bringing unseen fresh thinking and looks to the scooter market.
Easily navigate tight indoor and outdoor spaces with class leading turning circle. With capable suspension, WHILL R has the ability to tackle kerbs, grass and gravel in comfort and control, up to 12 miles at a time.
High ground clearance makes it easy to navigate uneven terrain. The lightweight lithium LG battery allows for easy removal so you can charge separately. Portable, modern design allows for quick disassembly for simple transportation.
Available in a 3 and 4 wheel version with a choice of 5 different colour options.