How
Look
40 YEARS AND COUNTING
How
Discover the new Rise & Recliner Chair Range, where comfort meets style. Crafted with high-quality materials and memory foam, ensuring long-lasting comfort and durability.
Each chair offers its own back option to suit each user’s needs. Experience the luxury - designed to enhance comfort and lifestyle.
With spring around the corner, many retailers are looking forward to showcasing the latest mobility products to customers wanting to get out and about. This issue, find inspiration in the huge selection of walking aids on the market with the Retailers’ Choice (p12) and Buyers’ Guide (p46) features. meets Robert Frew, Owner of Mobility Matters (p25), who recently opened his third superstore in the Scottish seaside town of Ayr. Customers can feast their eyes on 105 mobility scooters, 30 rise & recliners, 30 electric wheelchairs and 30 manual wheelchairs – clearly, space is not an issue here! Customers can even do a quick 10-minute test drive of a scooter
You can also find out about Aidacare (p31), a 38-year-old Australian business which made the move across to the UK in 2022. Specialising in all types of mobility equipment, from wheelchairs and walking aids, to rise speaks to its UK sales manager to find out
Another long-term business we are celebrating this issue is Medpage, which has been supplying medical devices to aid independent living for over 40 years. Mike Dines, Managing Director (p18), shares his insights. Plus, don’t miss industry thoughts on mobility scooter safety (p36) and informative guidance about back support measures for wheelchair users
Mobility equipment supplier Motion Healthcare has unveiled its new collection of innovative riser recliner chairs.
Featuring four models – Hamdon, Lawson, Monterey, and Vermont – each chair is equipped with an easy-to-use handset featuring illuminated buttons, allowing the user to adjust the chair to their ideal level of support whether they are reclining or rising.
The riser recliner chair combines high-density foam and memory foam, ensuring a supportive yet comforting seating experience. Free antimacassars and arm covers are included with every chair, helping to keep them looking good for years to come. For an added touch of luxury, all chairs in the range are available with a heat and massage upgrade, offering soothing relief and relaxation.
A round-up of the key trade stories for business leaders to digest
Mobility equipment supplier Electric Mobility has announced the launch of the latest addition to its line of stocked fabric choices available on the Ambassador Dual-Motor Riser Recliner in the Cosi Chair range.
The recliner is now crafted with premium Crest Leather fabric, which Electric Mobility states is stain resistant and easy to clean, making it ideal for both comfort and aesthetic appeal.
The British-made Ambassador’s solid construction ensures durability while featuring a tilt-in-space mechanism and variable angle lift. It is available in charcoal or mocha, in a choice of three sizes.
Motability Operations has announced its free Motability Scheme Live events, formerly known as The Big Event and One Big Day, which will offer visitors a unique opportunity to explore the latest vehicles and technology on the Motability Scheme through 2025.
Set across three major UK venues, the 2025 series will enable visitors to find solutions tailored to their individual needs.
The 2025 Motability Scheme Live events will be held at Birmingham’s NEC (16-17 May), Harrogate’s Yorkshire Event Centre (1-2 August), and in Northern Ireland’s Eikon Exhibition Centre (19-20 September).
The events will host a variety of exhibitors, including car manufacturers, suppliers of wheelchair accessible vehicle adaptations, scooters, and powered wheelchairs. Find out more at motabilityschemelive.co.uk
Research commissioned by home lift specialist Stiltz has revealed that while the majority of older adults in the UK want to stay in their homes as they age, many feel that the support they need to do so is lacking. The survey of 1,000 people aged 60 to 99 revealed that 92.4 per cent believe maintaining independence in their home is very important, with nearly 80 per cent expressing a preference to stay in their current homes as they age. Despite this, one in six said they have to avoid certain parts of their home due to mobility issues.
Foundations, the national body for home improvement agencies in England, has announced the 2025 spring run of its popular DFG Champions Roadshows. The series of free in-person events will be held in Newcastle (26 February), Manchester (5 March), Nottingham (13 March), Plymouth (19 March) and London (9-10 April). The events help to link up dedicated professionals who help thousands of people to adapt their homes every year. Find out more at www.foundations.uk.com
Tens of thousands of people with hearing loss will have access to groundbreaking new hearing aid devices, thanks to new UK Government guidance.
The guidance gives businesses around the world the green light to sell certain pioneering hearing aids in the UK. This includes earphones with both hearing test and hearing aid software functionalities.
Such revolutionary products allow someone to take a hearing test at home using their earphones and an app on their phone. If the test indicates mild to moderate hearing loss, the person can then switch on the hearing aid function on the same earphones.
This will make it easier and more convenient for patients to manage their own health and help to reduce associated risks like social isolation.
A senior West Yorkshire coroner has raised concerns about the potential dangers of mobility scooters following the death of a great-grandmother in a crash. The 65-year-old died after her mobility scooter collided with a pick-up truck in September 2023. An inquest into her death reported that she had activated the free-wheel mode via a lever near the rear wheel after exiting her property and failed to engage the engine with her ignition key.
Senior Bradford Coroner Martin Fleming has sent a Prevention of Future Deaths Report to the Department for Transport and Medicines & Healthcare products Regulatory Agency (MHRA). Turn to page 36 for industry thoughts on this topic.
Mobility scooter supplier
Movinglife has awarded an exclusive retail sales agreement with South East England-based mobility retailer Lifestyle & Mobility. This now means that Lifestyle & Mobility, with its network of retail stores, now provides the Atto mobility scooter range on an exclusive basis. Atto mobility scooters offer a folding scooter solution, which includes the Atto Classic and the Atto Sport.
Specialist chair and bed supplier Oak Tree Mobility has been named the exclusive retail partner for the first-ever bed to be manufactured by 150-year-old British furniture brand Parker Knoll.
This move represents the second collaboration between Oak Tree Mobility and Parker Knoll, following the launch of their rise and recline chair range in May 2024.
The Clifton is a five-point adjustable bed which allows easy positioning adjustments for the upper body, pelvis, knees, and feet. As it raises the feet above heart level the bed is also able to help in improving circulation. The bed is also available with the firm’s recently launched Mammoth foam mattress.
Wheelchair manufacturer Meyra UK has announced the launch of the Femto R, an innovative active rigid-frame wheelchair now available across the UK and Ireland.
Designed for comfort, performance, and customisability, the Femto R’s lightweight design makes it easy to handle for the end user.
Features include an adjustable seat module with customisable seating options tailored to each user’s needs. The wheelchair also features forged castor wheel connection, offering concealed adjustments for enhanced functionality and aesthetics.
Bespoke Stairlifts is excited to announce the appointment of Paul Stockdill as the new Commercial Director, marking a transformative step in the company’s growth and evolution.
A highly respected figure in the UK stairlift industry, Paul brings unparalleled experience and insight to the role. Having spent many years at Acorn and Handicare, where he held pivotal positions including UK Sales & Marketing Director, Paul is celebrated for his strategic vision and proven ability to drive growth.
Bespoke Stairlifts is a company with a strong foundation, an exceptional team, and a clear commitment to excellence. I look forward to building on the company’s successes while exploring new opportunities to better serve our customers and partners.
Paul Stockdill Commercial Director
Paul joins Bespoke Stairlifts at a pivotal moment for the company, which continues to solidify its position as a global leader in the stairlift industry. Established in 2004, the company specialises in providing straight and curved stairlifts that combine quality, affordability, and comprehensive after-sales care. Recent developments at Bespoke Stairlifts include the investment in a state-of-the-art 24,000 square foot industrial facility in Bradford, underlining the company’s commitment to growth and innovation.
Reflecting on the appointment, Gavin Finn, Chairman of Bespoke Stairlifts Group, stated; “We are delighted to welcome Paul Stockdill to the team as our new Commercial Director. His extensive expertise, strong leadership, and innovative approach make him the ideal person to lead Bespoke Stairlifts into its next chapter. We are confident that Paul’s stewardship will drive our mission of providing tailored, cost-effective mobility solutions to even greater heights.”
In accepting his new role, Paul expressed his enthusiasm for the journey ahead; “Bespoke Stairlifts is a company with a strong foundation, an exceptional team, and a clear commitment to excellence. I am thrilled to take on this leadership role and look forward to building on the company’s successes while exploring new opportunities to better serve our customers and partners.”
With Paul Stockdill at the helm, Bespoke Stairlifts is poised to continue its trajectory of growth, redefining industry standards and making mobility accessible to customers worldwide.
Bespoke Stairlifts is one of the largest suppliers of stairlifts in the global mobility industry, distributing to more than 60 countries.
With continued investment in people, products and service, Bespoke remains committed to manufacturing and supplying stairlifts of the highest quality; quality that you can pass on to your customers.
UK Manufactured
All our stairlifts are designed and built right here in the UK.
Slimline, fold-away design
Our Synergy Stairlift features one of the slimmest aluminium rails available.
Ergonomic Controls
Operating couldn’t be easier with our simple and comfortable controls.
Diagnostic Display
The most advanced digital display on the market, clearly indicating the stairlift status.
Safe, reliable and built to last
Only the highest quality parts and materials are used in the manufacture of our stairlifts.
Specialist paediatric equipment manufacturer
Smirthwaite has extended its sales division
with the appointment of Chris Statham, who will be taking on the role of Technical Product Advisor, South East.
Bringing a wealth of experience as a successful sales and business development manager, Chris possesses a strong background in the care and mobility industry. He previously served as a field product demonstrator and assessor for Mobility In Motion, where he was responsible for assessing, demonstrating, and selling a diverse range of disability and mobility products.
Accessibility manufacturer Handicare has announced the appointment of Jason Skelding as UK Trade Sales Director, following his 10year tenure with the company.
The UK sales team has also been bolstered with the appointment of David Downing as Business Development Manager for the Midlands and Wales and Gavin Baxter as Business Development Manager for London and the South of England.
Previously Handicare Business Development Director, Jason nurtured trade partnerships and managed business growth within the UK and Ireland for Handicare’s portfolio of products, which include stairlifts, platform lifts and through-floor lifts.
David Harrison, EU/RoW Commercial Director for Handicare, said: “The new appointments significantly strengthen our UK sales team.
“David and Gavin join Lyndsey Jackson-Smith and Andrew Allen as Business Development Managers for UK North West, Scotland & Ireland, and Central & East Anglia respectively, and, with Jason’s oversight and ability to identify opportunities for growth with trade partners, I have every confidence this year will be one of mutual benefit.”
Rise to the Next Level: See the
Quantum’s patented iLevel Extra Stability Technology transforms power chair mobility by enabling users to elevate their seat up to 12” while maintaining walking speed (up to 4.5 mph). This ensures eye-level interactions, enhanced social
engagement, and safe operation. Ideal for navigating supermarkets, reaching high-top tables, or walking alongside partners, it also simplifies transfers with adjustable seat height and added stability.
WHEN? 7-9 March 2025
WHERE?
Los Angeles, USA www.abilities.com/ losangeles/
WHEN? 17-18 May 2025
WHERE? Birmingham, West Midlands motabilityschemelive. co.uk/birmingham/
WHEN? 16-18 June 2025
WHERE? Kenilworth, Warwickshire naep.org.uk/ conference-2025/
WHEN? 13 July 2025
WHERE? Warrington, Cheshire www.disability awarenessday.org.uk
WHEN? 19-20 March 2025
WHERE? Birmingham, West Midlands www.naidex.co.uk
WHEN? 14-17 July 2025
WHERE? Telford, Shropshire
www.pmguk.co.uk/ conference
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Wondering
which walking aids are grabbing mobility companies’ attention?
This month we asked retailers in the industry to highlight one product that is standing out for them…
“Over many years we have had many clients tell us that the rollator is the one single thing that makes the biggest difference to their mobility and their confidence in venturing out without further assistance.
“That being the case, as it will be used every day, we would encourage the client to buy the best suited to their needs rather than just buy on price.
“As a mobility retailer we always carry a broad selection to accommodate the range of needs presented to us. However, without doubt, if a client is in need of, and would benefit from, a rollator, our range of choice is from Rollz.
“The Rollz range is certainly in the 'better quality' end of the market and that shows in the quality of engineering and the materials used. The designs are exceptional and is based on real experience of many users to refine and improve the design over a number of years. Added to that the back-up and support from the UK team is second to none.
“Our particular favourite in the range, and the biggest seller, is the Rollz Motion, a combination of rollator and wheelchair. So, should the user run out of energy while they are out and about, they simply sit on it as a wheelchair to complete the trip.
“It comes in a variety of colours and has a number of accessories available to personalise it for the client. It also has a full two-year warranty for total peace of mind.”
Director of Thistle Help www. thistlehelp. co.uk
Alastair Gibbs Managing Director at
DisableAids
TPG
www.tpgdisableaids .co.uk
“Rollators are a huge seller in our showrooms, from lightweight folding models to bariatric models. One that is selling really well just now is the Neptune Rollator from Able 2.
“I think the main reason for this is that it has a modern look due to its black and grey finish.
“It is a lightweight rollator weighing only 7.1kg allowing you to lift it in and out of your car boot with ease. It can be used indoors and outdoors and works well on all surfaces. It comes with eight-inch PU front swivel wheels and seven-inch PU rear wheels.
“It can fold away easily for storage if
space is an issue also.
“One of the selling points of this rollator is that it comes with a cup holder and crutch holder. It comes with a bag with a shoulder strap allowing you to transport your shopping with ease.
“The maximum user weight of this rollator is 18 stone (120kg). Our customers can choose between black or champagne. We find the champagne is more popular among females customers.
“We like this rollator at Thistle Help and will continue to stock this in both our showrooms.”
“One of our all time favourite walking aids is the Carlett Shopping Rollator.
“It has a dual function which enables it to act as both a walking aid and a shopping trolley with a 38-litre capacity in its large shopping bag.
“It is also manufactured with an aluminium frame, making it lightweight and easy to manoeuvre.
“The large shopping bag is covered with a comfortable padded seat – ideal for taking breaks whilst out and about.
“The height-adjustable handle bars ensure that the Carlett can be adjusted to suit the height of most users. It also includes a unique single-bar brake handle which is most unusual for a rollator and enables the brake to be applied with just one hand.
“The front wheels swivel to help with manoeuvrability and it also folds easily for storage and transportation.
“There is also a storage basket on the back and a holder for a stick or umbrella. It really is one of the most versatile walking aids we have come across and it is a hit with our customers.”
Julia Phipps Director of The
Superstore
“The Forearm Walker is a stylish, lightweight four-wheeled walker that can help keep the user walking in an upright position promoting proper posture. The user utilises the forearms, and it allows the upper bodyweight to be supported via padded armrests.
“The easy-to-operate brakes allow the user to control speed so maximising safety and security. It can be used in and around the home and walking round town. The key advantage of a forearm walker is that the user can get more support higher up the body, which tends to increase support and reduce stooping. It also reduces strain on the wrists and hands and makes it ideal for those with reduced dexterity.
“The forearm walker has an aluminium frame, PU solid castors, padded seating, and comes with a
backrest, bag and walking stick holder as standard. “The height has nine different adjustments, so you have the flexibility to find the fit that’s right for the individuals needs.
“As people age, their joints become stiffer and muscle strength declines so a benefit of this style of walker is that it decreases pain and promotes user independence.
“The Dash Rehab forearm walker has a user weight of 136kg and weighs only 8.4kg. It comes in an elegant champagne colour.”
Karen Sheppard Managing Director of People
What actually is an AGM ?
AGM refers to Absorbent Glass Mat, but what implications does this have for your battery?
AGM batteries are a specific type of lead-acid battery where the electrolyte is held within a glass mat surrounding the lead plates. This unique design allows the energy to be stored in a suspended state, providing a stable and consistent cycle. It also offers protection to the plates, leading to a longer lifespan, increased usage, and resistance to vibrations, all while being maintenance-free.
If we delve deeper, the design of the lead plates themselves is also distinct, but if you want more information on this, give us a call.
Let’s be honest, batteries aren't the most glamorous products out there. In the realm of mobility and mobility scooters, they might be the last thing on your mind, but they are crucial to consider. Without batteries, you won’t be going anywhere!
So, what are your options? You might first think about the size of your battery; however, have you considered the technology behind it? Let’s go over the essentials. Our most popular battery line comes from the Classic Collection, featuring the HAZE AGM. This is the ideal battery for you if you use your scooter seasonally, don’t travel long distances frequently, and when you do, it’s on flat, even terrain. This battery is perfect for your needs.
The primary goal of your battery should be to transport you from point A to point B seamlessly. Haze has been refining AGM technology specifically designed for scooters for years, which is why they are recognized as an original equipment manufacturer.
An OE product is great; it signifies that trusted brands also rely on our products and integrate them into their scooters during production. For instance, Sunrise Medical scooters utilize Haze batteries in their Q300 and Q400 models.
Now you understand the composition of the Classic AGM and the audience it caters to. The Classic AGM comes in a comprehensive size range for all scooters.
Easystart Batteries have been the sole seller of Haze within the UK since 2003!
“Our featured product for February is the Anatomical Handled Walking Stick, designed for both right- and left-handed users. Offering excellent stability and support, this walking stick is ideal for those seeking added confidence while walking.
“Crafted from lightweight yet durable aluminium, it features an ergonomic anatomical handle for natural comfort, even during extended use. The stick conveniently folds into four sections, making it easy to store and carry, perfect for those on the move.
“Adding a touch of style, this folding walking stick is adorned with a charming garden bird design, available with a Robin, Blue Tit, Kingfisher, or Chaffinch. Simple, reliable, and functional, it's the perfect choice for anyone looking for both practicality and elegance.”
Rhian Pita Marketing Manager at Ableworld ableworld.co.uk
“One of our most popular walking aids is the Fold Down Rollator from Dash Rehab at RHealthcare, an excellent option for those seeking a practical, lightweight, and userfriendly walking aid. Designed with both convenience and comfort in mind, this rollator is an ideal choice for individuals who need reliable support while maintaining an active lifestyle.
“One of the key features of the Fold Down Rollator is its lightweight aluminium frame, which ensures ease of handling without compromising on durability. Its clever folding mechanism allows users to quickly fold it down for storage or transport, making it perfect for trips out and about or for those with limited space at home. The compact fold ensures it fits easily into car boots or small storage areas.
“In terms of comfort, the Fold Down Rollator features height-adjustable handles with ergonomic grips, allowing users to customise it to their preferred height and ensuring a comfortable experience during use. The padded seat and backrest offer a convenient place to rest when needed, making it
particularly useful for longer outings. Additionally, the integrated shopping basket provides practical storage for personal belongings, further enhancing its functionality.
“What sets the Fold Down Rollator apart is its combination of sturdiness, manoeuvrability, and convenience. The smooth-rolling wheels and secure braking system make it easy to navigate different surfaces safely, offering users increased confidence when walking.
“Overall, the Fold Down Rollator from Dash Rehab is a reliable, versatile solution for individuals who require additional support without sacrificing mobility or independence. Its thoughtful design and ease of use make it a product we confidently recommend.”
Graham Johnson Managing Director at Ability Plus ability-plus.co.uk
Northampton-based Medpage has been manufacturing and distributing its own-brand medical devices to aid independent living for 40 years. Mike Dines, Managing Director of Medpage discusses how he turned an idea into an invention and creating a business…
Sometimes, I find it difficult to believe that more then 40 years have passed since our introduction to assistive technology. My brother and I started our business based on an idea to help deaf people.
While visiting my grandfather in a care home, I was introduced to a lovely deaf lady by my mother. I was fascinated by her alarm clock, particularly the unusual array of wires and cables involved.
Annie took great pleasure in showing me how it worked. When the clock reached alarm time a vibrating mechanism under her pillow woke her up. I said to her that it would be better if all the parts were in a clock to be placed under her pillow.
She said that would be great but there isn’t one available. Having gained qualifications in electronics, for the first time I realised there may be a benefit to all that study.
I sketched out a few ideas, fashioned a circuit diagram, then ordered the parts from RS Components in Corby. To the annoyance of my wife, I turned the kitchen into a workshop and began to piece together the parts. After some minor head scratching and burning a chopping board with a soldering iron, I had the prototype working as planned. I showed it to my brother, who was amazed at my ingenuity.
During 1984, Corby was a town suffering after the closure of the steelworks, the town’s major employer. Corby was awarded New Town status and several government agencies moved in to help rebuild the town. The Commission for the New Towns was offering a multitude of grants to encourage new businesses and prop up companies affected by closure of ‘The Works’.
We applied for a grant to start a business, nothing to do with my idea. During our interview we showed the gentleman the device. We were amazed that he knew instantly what it was, and said, “do you have a patent”? In a flash, we were introduced to a patent agent, who drafted a patent and told us we had invented an alarm clock for deaf people.
I could write a very entertaining book on how we managed to persuade a company in China to manufacture the clock for us. It was the start of a journey. News of this revolutionary new alarm clock quicky spread among the deaf community, attracting the attention of the Royal National Institute for Deaf people, which helped launch the clock, later branded the “Shake
Awake” on an international scale. We attended a conference in Brighton in 1990; yes, the one where Princess Dianna became the first Royal to use British Sign Language. We had the privilege to meet her, and despite several attempts to persuade her to accept one of our clocks, we failed to gain “By Royal Appointment” status. Nonetheless, it was a major stepping stone for our business and one that made us very proud.
The inventions continued to flow, including a home smoke alarm warning for deaf people, a baby monitor for deaf parents, and a vibrating pager system using multi-channel radio signalling
“After some minor head scratching and burning a chopping board with a soldering iron, I had the prototype working as planned”
to provide a portable warning/alert to sounds around the home, including doorbell, baby crying, phone ringing, and smoke alarm.
During 1993, the direction of our business changed after a telephone enquiry from an occupational therapist, who had found us through the RNID (Royal National Institute for Deaf People), describing us as experts in vibration.
The OT explained that she had a 13-year-old client with epilepsy causing near destruction of the family. The mother was having to sleep with her daughter because of the frequency and severity of her seizures. She asked if we knew anything about epilepsy. “Not really”, was our reply. She went on to describe what seizures were, how and why they happened, and what typically happens to the body during one. She went on to say that she would send us an information pack and asked if we could help.
We read the information sent to us by the OT, which provided some valuable information. With no internet at the time to research further, several trips to the library provided some missing data. We had a huge problem to solve: how to make a device that would detect seizures.
Bearing in mind that microprocessors were not available at that time, we needed something special to come up with a solution for this one. Then, one day, I was making a cup of coffee, and, as I was returning the milk to the fridge, I had an idea how we could make a sensor that would detect the seizure movement.
The original design tested my electronics abilities to the limit, but I succeeded somehow. We produced several prototypes and began testing the design. After several weeks of testing, including my children simulating seizures while I recorded readings from test equipment I had rigged up in the bedroom, we were satisfied we had created a working solution.
The prototype was sent to the OT to deliver to her family. Several weeks went by before we were contacted by the OT, who informed us that the device had been in use for three weeks and had proved 100 per cent successful. The mother was back in bed with her
hubby, and she had informed epilepsy organisations of this new remarkable device. We had invented a seizuredetecting alarm for epilepsy.
The seizure alarm was the first of its kind, hence our patents, that provided a wireless alarm to carers and parents of an ongoing seizure. This device catapulted us into the world of medical devices. We achieved accreditation to ISO 13485 for the manufacture of medical devices and began to develop new technologies, focussing on personal safety and falls prevention. We launched the first wireless bed- and chair-leaving detection alarms in the UK.
As my parents aged, it provided an opportunity to develop new ideas for products that would be useful for them based on their daily living needs. Dad was becoming a bit forgetful and becoming frustrated when forgetting things from their daily routine.
I came up with the idea for a memory-prompting alarm clock. I prepared a design brief and discussed it with one of our manufacturing partners. After a short while we had prototypes to test, and I had the perfect guinea pigs for the job.
At first Dad was very reluctant, as he didn’t want to admit there was a problem. That soon passed when he forgot to give Mum her diabetes tablet one day. The basic version of the clock allowed for six voice recordings, each assignable to an alarm time setting. The clock really proved its worth, and, during 2006, the brand MemRabel was established. The clock was launched into the UK social care network and quickly became very popular. We had invented a clock to aid carers and people with dementia.
Over the years there have been major advances in assistive technologies as
microprocessors became available and more affordable. As a manufacturing company in the UK with more than 100 own-brand products improvements to new and old technology are at the forefront of our business model. This was further enhanced when my son joined the company after completing a master’s in electronic engineering.
Our products for epilepsy seizure detection were redeveloped to use microprocessors with complex software algorithms to positively identify seizure movements from a sleeping person. Seizure data can be relayed to healthcare professionals for analysis, multiple systems can be installed for multiple patient monitoring and can be integrated with external equipment.
Our MemRabel dementia care products now operate on computer tablets that play media files, such as photos and videos to help people with memory problems at selected alarm times. Daily tasks can be scheduled to help people with autism or cognitive impairment. Families can communicate with loved ones who would otherwise struggle with the likes of smartphones, tablets, or computers.
So much has changed over the past 40 years with healthcare and social care, largely influenced by technology. Whether it be computerisation of management systems, communications, or equipment used to aid care support packages for service users it has been a privilege to be part of it.
Awareness of these marvellous gadgets to help families care for their loved ones is so important but, sadly, neglected in mainstream retail. There exists an opportunity for collaboration with the industry to make assistive tech products more accessible directly available to the public.
www.easylinkuk.co.uk/medpage
A blend of innovative design and functional excellence, the Flow X is our most versatile stairlift, perfect for both straight and curved staircases.
Will be launched at Naidex in March
Available in three Colours
Fits in the boot of a car
Comes with Armrest as standard
Comes with Basket and Bracket as standard
Designed & Created in the UK
14Kg IS SO LAST YEAR
INTRODUCING THE WORLDS
LIGHTEST COMPLETE SCOOTER
WEIGHING IN AT ONLY 12Kg
Go to an OTAC® near you for expert seminars and exhibitors specialising in home adaptations and equipment.
OTAC® Devon
The Imperial Torquay
Thursday 13th February 2025
OTAC® Midlands
Molineux Stadium
Thursday 26th June 2025
OTAC® Brighton
Brighton Racecourse
Thursday 13th November 2025
OTAC® Glasgow
Golden Jubilee Hotel
Thursday 30th January 2025
OTAC® Leeds
Weetwood Hall Estate
Thursday 20th March 2025
OTAC® Liverpool
Aintree Racecourse
Thursday 25th September 2025
OTAC® Cardiff
St. David’s Hotel (voco)
Thursday 4th December 2025
OTAC® Cambridge
Hilton Cambridge City Centre
Thursday 6th February 2025
OTAC® Newcastle
Hilton Newcastle Gateshead
Thursday 1st May 2025
OTAC® Watford
Hilton Watford
Thursday 6th November 2025
An event hosted by
Mobility Matters recently opened its third superstore in the seaside town of Ayr. THIIS catches up with the owner, Robert Frew, to find out more…
Established in 2016, Mobility Matters is a family-run retailer covering Ayrshire and the surrounding counties in Scotland.
One of Ayrshire’s largest independent stockist of scooters, furniture and daily living aids, its owner, Robert Frew, opened a brand-new superstore in the seaside town of Ayr, on Scotland’s southwest coast, in January. He also has two other superstores in Kilmarnock and Irvine.
Robert, who prior to setting up Mobility Matters had been working as a sales manager and engineer of specialist wheelchairs, couldn’t be happier with the new store in Ayr, which is a spacious 6,500 square feet in size. “We have 105 mobility scooters on display, 30 rise & recliners, 30 electric wheelchairs and 30 manual wheelchairs.”
It is quite the change from Mobility Matters’ previous showroom in Ayr, which had been going for several years on the main high street and could probably hold around 20 mobility scooters.
“The building was becoming a bit outdated,” says Robert. “With the products that were available we just couldn’t cater properly for our customers due to the space.”
When the opportunity to purchase a larger new unit at the top of town came up, and at a good price, he says that he couldn’t say no.
The new superstore is ideally located, says Robert, being just a couple of hundred yards from the high street, and it has got disabled parking outside.
“If someone needs a mobility scooter they can start at the top of the town, go right to the bottom of the town and come back up,” he comments. “We’re 10 minutes away from the beach, or five minutes away from the beach if they want to take a scooter down to the beach. It’s very, very accessible.”
The premises itself used to
“We have 105 mobility scooters on display, 30 rise & recliners, 30 electric wheelchairs and 30 manual wheelchairs”
accommodate a shop that had been physically closed for several years, but Robert managed get the shop ready for business in about two weeks.
The town of Ayr has always been a popular holiday location on the west coast of Scotland, explains Robert. There is a lot of summer traffic, and it has always flourished.
The high street in Ayr, however, was gradually getting “reduced and reduced and reduced” over time with shop closures.
Shopmobility, the equipment rental service that enhances accessibility and independence in shopping centres, used to operate in the town from a small premises but even this closed down. Robert has said that he is now going to be providing that service to customers.
Says Robert: “Mobility Matters
is going to be providing a free loan service with limited amount of stock for shoppers within the town as a courtesy, for existing customers as well as new.”
With the new premises Robert was looking to showcase a comprehensive and large selection of products to customers, which he believes is one of the largest selections in the UK.
“We are an ageing population. Local authorities are no longer spending money or giving certain daily living aids away, and the range is that much that you have to be able to show it,” he says.
“The amount of people who are buying mobility equipment online and making mistakes is crazy. I wanted to be able to provide a store where customers can walk in, they can see a
product up-close, they can try it and they can buy it – a one-stop shop.”
Certainly, Robert couldn’t be happier to see this confirmed with the amount of footfall coming into his superstores. “I’ve done nothing to publicise it apart from a little bit on social media and I’ve taken about £10,000 a day already. It’s all been through word of mouth and reputation.”
Mobility scooters in particular have been flying out of the door, Robert comments, particularly models such as the Kymco Midi XLS road mobility scooter and Motion Healthcare’s Airscape. The eFoldi Lite, a lightweight folding mobility scooter, has been popular with customers who need a portable scooter that can fit comfortably
into a small car or on public transport.
Robert notes that many suppliers at the moment are jumping onto rise & recliners, from Scooterpac to Electric Mobility, and indeed he has been able to supply more rise & recliners in his new superstore.
Rise & recliner brands being stocked
in the new superstore include the wellestablished Rise & Recline and Vale Recliners, a newer Scottish supplier.
Sunrise Medical’s Quickie Q50R Carbon, a folding powered wheelchair launched last year, has “done exceptionally” for the business, and Robert thinks that it will continue to
be so. He says that its appeal is down to customers looking for a lightweight folding power wheelchair that is easy to transport, store, and manoeuvre.
The manager of the showroom is Barry Broughton, Robert’s nephew, who has been working for the business for a few years now. A former salesman for Mercedes, Barry used to manage the shop on Ayr’s main street and did such a great job with turning the business around that he was given the opportunity to take on the new superstore. Robert says that he has proven to be “second to none”.
Robert hopes that the strong work ethic that he and the team has at Mobility Matters will keep the customers coming. It also helps, he says, to have the addition of Natalie Gray, who as accounts manager, has been helping to manage the business. Comments Robert: “She oversees the three stores and she has been helping to rebuild the brand. Together we have fine-tuned the business and we’re really looking forward to this year.”
Verlingue
For
Australian brand Aidacare is currently looking to establish itself in the UK mobility market…
Aidacare was established in Australia over 38 years ago and it made the move across to the UK in 2022. The firm specialises in mobility equipment such as wheelchairs and walking aids, as well as rise & recliners, moving & handling equipment and care home beds. THIIS speaks to Daniel Borrow, UK Sales Manager at Aidacare, to find out more…
CAN YOU TELL US A LITTLE BIT ABOUT YOUR STORY WITH AIDACARE?
“I joined Aidacare over 10 years ago, and prior to moving to the UK, managed a territory in Queensland, Australia, that was geographically 2.5 times the size of UK with the population similar to that of Sheffield.
“I have specialised in the past in the
“I am extremely grateful to have the support and experience of the Australian business”
complex rehab side of the business as well as managing retail showrooms. My family and I packed up and moved to the UK in 2022. I am extremely grateful to have the support and experience of the Australian business to assist with guiding our way in the UK market.”
WHAT HAS BEEN A STANDOUT PROJECT AT AIDACARE FOR YOU SO FAR?
“Aidacare successfully entering the UK market is by far the standout achievement in my time with the business. Along with this every time we effectively release a new product to market is equally as satisfying, as I know first-hand the amount of time getting the product right before release takes.”
CAN YOU TELL US A BIT MORE ABOUT AIDACARE’S SET UP IN THE UK?
“Our distribution centre is in Buckinghamshire. We have business development managers located across the UK. Aidacare manufactures and sources products from throughout the world, including the UK, Australia, Asia, Europe and America.
“We brought a small range of products initially to the UK that we
understood as being core products from our Australian range. Then, after some appropriate market research and listening to what our customers were asking for, we were able to pivot to the current product range that we now have. We are now very confident with our growing product portfolio.”
CAN YOU DESCRIBE
“Aidacare has recently released a number of new products. To name a few that give me the most excitement are the Aspire Evoke Wheelchair, which is our adjustable crash-tested wheelchair. Available in six different seat widths, it has the ability to adjust seat depth, height and angles. It really is a great all-round wheelchair.
This has given our dealers confidence in the quality of the product.”
WHAT PRODUCT IS A CONSISTENT BESTSELLER FOR AIDACARE?
“Another new product is our Aspire Posture Fit Rise Recliner Chair – this is our configurable/adjustable pressure relieving chair.”
WHAT KIND OF RESPONSE HAVE YOU RECEIVED TO THESE FROM PARTNERS?
“Our dealer network has really embraced, firstly, our business in the UK and, secondly, supported us through the release of all our new (to the UK) products. Many of the products we have released here in the UK have been selling through our 90+ Aidacare retail stores in the Southern Hemisphere for a number of years.
“Consistently for the last couple of years our Aspire Vida Wheelchair has been a leading seller, with its lightweight frame, great warranty and solid weight capacity. It provides a little bit of colour to the showrooms it is in throughout the country.
“The Aspire Vida is available now in three seat widths, four different colours (green, orange, olive and mustard) and we now have a magnesium version of this chair to add to the lightweight aluminium version. It offers a generous 21-stone weight capacity, whilst still remaining lightweight, weighing in at 7.5kg.”
THIS ISSUE IS FOCUSED AROUND WALKING AIDS. CAN YOU TELL US MORE ABOUT AIDACARE’S RANGE OF WALKERS?
“The Aspire Vogue Walker range is something we have been selling for a
“Our Aspire Vida Wheelchair has been a leading seller, with its lightweight frame, great warranty and solid weight capacity”
long time in Australia, and on the back of the success we have had, we decided it was a perfect accompaniment to our existing range in the UK.
“The range consists of lightweight carbon fibre rollators, which are available in multiple sizes and colours. They include our Indoor Walker, the Offroad/HD Walker and Forearm Walker.”
“We intend on releasing a few new products at Naidex this year. Without giving too much away, they will be light, colourful and great quality! A visit to our stand at Naidex this year will reveal all.”
CAN YOU TELL US A BIT MORE ABOUT HOW YOUR PRODUCTS ARE DISTRIBUTED IN THE UK?
“Our products are available via our dealer network. With a central warehouse located in Buckinghamshire
we are well set up for quick and efficient delivery throughout the UK.”
“Aidacare is actively looking to increase its dealer network throughout the whole of the UK. New dealer enquiries are welcome at sales@aidacare.co.uk.”
“As well as new dealers we are focused on the continued support and growth of our existing dealers through good service, quality products and competitive pricing.”
“Aidacare expects continued growth over the next 12 months. We will be
attending a number of trade shows throughout the UK, with Rise4Disability the next on the list in February in Sunderland, followed by Naidex in March.”
www.aidacare.co.uk
Strident Innovations have some exciting plans for this years Naidex Show, held at the NEC Birmingham on the 19th and 20th March.
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What needs to change now that mobility scooters are in the Highway Code to make them safer?
“At eFOLDi, we strongly advocate for the inclusion of mobility scooter users in the Highway Code. These figures are not just statistics; they represent real people whose lives were tragically cut short.
“The fact that mobility scooter users are nearly three times more likely to be killed in a road collision compared to other road user groups is concerning.
“This heightened risk is a clear indicator that current road safety measures are insufficient for protecting these vulnerable individuals, particularly as mobility scooter usage is expected to increase due to an ageing population and a rising prevalence of disabilities.
“The existing Highway Code, updated in January 2022, introduced a “Hierarchy of Road Users” to prioritise
the safety of the most vulnerable. However, the absence of mobility scooter users from this hierarchy leaves a critical gap in protection.
“eFOLDi is fully committed to the safety and well-being of its customers. We believe that including mobility scooter users in the Highway Code will not only enhance their safety but also raise awareness among other road users about the unique challenges they face. It is time for policymakers to recognise the importance of this issue and take decisive action.
“From an industry perspective, manufacturers and retailers have a duty of care and should always follow best practice, by undertaking ‘pre-sale’ user assessments to ensure that customers are well informed and capable of safely operating their mobility scooters. At
National Sales Manager at eFOLDi efoldi.com
eFOLDi, we require all retail partners to conduct thorough assessments to maintain the highest standards in respect to user safety and consumer protection.”
“Powered wheelchairs and mobility scooters (PWMS) are covered in the Highway Code, although like the updated Department of Transport Guidance which now includes “not in class” products, further clarification and guidance is needed.
“Our customers say the issue for them is that car drivers aren’t aware that road-legal products are allowed on the road, even reporting verbal abuse.
“We had one distressed customer call us to double check she was allowed on the road, because she had been stopped by the police and told she wasn’t. We called the police station on her behalf to outline the rules, as the officers that stopped her hadn’t been aware of them. So maybe covering the use of powered products in professionals training and in the Theory Driving Test will go some way to better educate others.
“On the PWMS users side, in the absence of any official test or qualification, currently the best route to educate users is via conscientious retailers carrying out driver safety awareness and competency checks as advocated through Driving Mobility’s, Department for Transport-funded,
“Since September 2023, mobility scooters and powered wheelchairs have been included in the Highway Code, with rules governing their safe use. However, their inclusion alone is not enough to ensure safety. The focus must shift to education, enforcement, and awareness.
“The Highway Code specifies speed limits, road behaviour, and visibility guidelines. Class 2 scooters are limited to 4mph and restricted to pavements, while Class 3 scooters can travel up to 8mph and are road legal. Despite these rules, there is no requirement for users to undergo training, unlike car drivers who must pass a driving test. This gap leads to misunderstandings, unsafe practices, and accidents.
“Voluntary training schemes, similar to bicycle safety courses, could help users navigate roads and pavements safely. Additionally, public awareness campaigns are crucial for educating drivers, cyclists, and pedestrians on how to interact with mobility scooters.
“Enforcement is another challenge. Without a registration system, identifying and penalising violations is
training scheme for retailers.
“However, this doesn’t reach users of self-sourced second-hand and/ or very old products and/or poorly maintained products. We have a lady in Inverness that got her original scooter over 20 years ago and was looking to replace it. We did a home visit with the requested 8mph products to choose from. Now in her 90s, she refused to do a test drive and insisted she was a safe driver at 8mph on the pavement.
“We suggested she get a 4mph but would need to see her drive it, but she still refused. Our conscience wouldn’t let us sell her a scooter, although we know via our service team that she did source another 8mph scooter elsewhere!
“Maybe there is a need for a special PWMS qualification at set intervals to ensure as people get older, or as
their health deteriorates, they are still safe and competent on products? Alternatively, or in addition, perhaps there could be an annual service on products to ensure they remain roadworthy as with cars.”
“Currently the best route to educate users is via conscientious retailers carrying out driver safety awareness and competency checks”
difficult. Introducing a basic registration framework for Class 3 scooters could improve accountability. Manufacturers can also contribute by adding safety features like speed limiters and better lighting.
“Collaboration is essential. Local authorities must ensure pavements and crossings are accessible, while users should be encouraged to follow the rules. Public awareness campaigns can foster respect and understanding among all road users.
“By focusing on education, enforcement, and collaboration, we can create a safer environment for everyone.”
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Within a seating system, the primary support surfaces are the seat cushion and back support. What are the measures of a back support that offer up a good fit for the occupant?
Many accessories to a seating system are two dimensional and therefore are easy to describe and to measure. Back supports tend to be more complicated because most offer a mix of posterior and lateral support, with differing functional needs at different points along the length of the upper body.
Back supports are usually prescribed to support different, but at the same time, ‘articulated’ parts of the body. The back bone of the trunk is a collection of separate components, the vertebrae, most of which can articulate to a degree in three dimensions, and therefore each of which has an individual degree of need of support. These separate, but connected, components all provide for flexibility of body position, but at the same time provides multiple areas where
intervention and support may be required to prevent deterioration or damage – hence the need for a back support that can manage these components while permitting the greatest degree of freedom.
Managing these needs is the remit of the prescribing individual, but how can the manufacturer describe the measures of the different elements of their back supports so that the prescriber knows which one to order?
The ISO wheelchair seating standards task group has come up with a series of terms and their definitions for complex seat cushions, and these will be part of the revision of ISO 16840-11 when it gets published (if you would like more detail of these in the
meantime, please drop me an email). However, to date there has not been a recommendation for the terminology for even basic back supports, and the intent of this article is to put some suggestions forward.
The complexity, for even the more simple back supports, is the range of components involved. This includes i) the mounting hardware (which pertains to the wheelchair’s dimensions), ii) the back support supporting structure (e.g. shell), and iii) the attached back support cushion (which pertains to the occupant’s dimensions).
The existing standardised terminology covers the basic starting points. Width is the size dimension from left to right. Depth is a front to back size dimension. Length is a top to bottom size dimension. Thickness is the size dimension under and at
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right angles to the support surface itself. Height, on the other hand, is a placement measure and is defined as the distance from the top of a reference point on the back support component to a fixed point elsewhere.
For example, the back support out of the box has a length (Figure 1, A), but does not have a height until it is attached to the chair: at this point, the height is the distance from the top of the back support to the top of the seat cushion (Figure 1, B) at whatever angle the back support is reclined.
This is not to be confused with the vertical height which is important to see if the chair will fit into a vehicle, for example, and which is the vertical distance from the top of the support to a horizontal projection from the top of the seat cushion (Figure 1, C).
Some wheelchairs have their back supports mounted on a central pillar, often known as a Captain’s seat, and which is more common on scooters. However, most wheelchairs have a pair of vertical poles which are usually placed as far apart as the tubing of the seat support structure. It is this width that is normally ascribed to the
‘width’ of the back support. The existing standard for wheelchair dimensions, ISO 7167-72 , defines as Dimension 8 the back support structure width as the maximum width at a height between 200 and 500 mm from the seat surface on a loaded chair. However, the illustrative figure (Fig. 17) suggests the points for measurement on each side of the chair are from different parts of the tube, depending on where an existing canvas is attached.
This standard is being revised, and the proposal is that the chair back support structure width be stated as being the maximum distance across the outside of the vertical tubes (Figure 2). This measure in the standard is currently made after the chair seat has been loaded with a weighted dummy since the distance between the uprights can decrease in folding chairs, though is less likely in chairs with a rigid frame.
If the back support is mounted in front of the uprights, then the support
itself could in practice be wider than the distance between the supports: otherwise it will need to be narrow enough to fit between the poles, which will be the ‘Dimension 8’ less the diameter of the poles.
These days most back supports are supplied with two-point mounting options to accommodate the paucity of space on the uprights for four-point mounting systems, especially for back supports with a short length. Many hardware mounting systems have built into them adjustability for variations in width, height, and angle.
These should be described by the manufacturer in mm and degree ranges respectively. In some cases, width and height adjustments are provided in addition or alternatively by slots in the back support support structures. The width adjustability not only accommodates for variability in the upright poles’ width variability, but also allows the back support to be mounted in an offset position, if needed to accommodate a scoliotic spine, for example.
The back support support structure (BSSS), is possibly a board of some type in a planar (flat) seating system, but in most cases it is a ‘shell’. The BSSS provides the means to have the back support attached to the mounting hardware on the one side, and the back support cushion on the other. The shell structure measures are likely to be slightly smaller than the attached
cushioning so that the occupant is protected from injury from the edges of the shell. The BSSS is also the structure to which ancillary support items such as anterior, lateral, or head supports are attached.
The key measures for the BSSS are going to be a mix of its linear two-dimensional measures, its surface measures, and the measures of any additional elements for both mounting hardware and also for other accessories. Figure 3 provides illustrations of key measures and suggestions for relevant naming for a standard shell. Where the shell has integrated elements for additional lateral support, these should be
A BSSS length
E Length to bottom of BSSS vertical slot
F Length to top of BSSS vertical slot
G Length of BSSS vertical slot
H BSSS maximum width
J BSSS surface width
K BSSS depth
L BSSS planar area width
M BSSS integrated lateral support length
N BSSS integrated lateral support depth
ascribed additional measures to cover their attributes (Figure 3, M and N).
The back support cushion is the interface between the occupant and the back support, and so these measures are the ones that are needed to meet the relevant measures of the occupant.
From the posterior aspect, the
amount of support needed is a limited width (Figure 4, Q). If a pressure mapping system is used to assess the surface contact on a planar back support, the contact surface is unlikely to be more than 200mm wide.
However, most back supports are wider than this to accommodate the back support mounting system, to enable the addition of further positioning accessories, and usually to provide some lateral support to a lesser or greater degree.
These measures are suggestions to cater for off-the-shelf after-market back supports, and are therefore not applicable to more custom-seating solutions such as foam-carve or
FreeForm types of supports. They cover linear measures on the whole and relate mainly to items as supplied by a manufacturer.
In the next article we will cover measuring the individual to enable us to prescribe the most suitable product match for the individual’s dimensions, as well as selecting the appropriate back support and set-up for that
P BSC length
Q BSC planar area width
R BSC integrated lateral support length
S BSC integrated lateral support depth
T BSC maximum linear width
U BSC internal linear width
V BSC thickness
W BSC depth
X BSC internal surface width
individual’s needs. Part of the set-up includes selecting the appropriate angle for placing the supports on the wheelchair frame.
The foundations for these measures were covered in previous articles, in the Measurements in Seating series. Further guidance can be found in Waugh and Crane’s Clinical Application Guide to the ISO 16840-1 measures3.
1. ISO 16840-1:2006 Wheelchair Seating — Part 1: Vocabulary, reference axis convention and measures for body segments, posture and postural support surfaces
2. ISO 7176-7:1998 Wheelchairs — Part 7: Measurement of seating and wheel dimensions
3. Waugh, K and Crane, B (2013) A clinical application guide to standardized wheelchair seating measures of the body and seating support surfaces. Accessible as BPG3 from https://www.pmguk.co.uk/resources/ best-practice-guidelines/bpg-archive
‘Let’s Get it Clear’ by Dr Barend ter Haar
One in a series of regular resumés of aspects in the world of posture and mobility where there are common misconceptions, and myths to be addressed, to help promote better practice. Further items can be found at www.beshealthcare.net.
If you are interested in receiving further information on the topic, please contact barend@beshealthcare.net.
Penco Walker Glides simplify walker use by enhancing mobility across various surfaces, from carpet to concrete.
Designed for easy installation on the rear posts of wheeled walkers or Zimmer frames, they are made from highquality plastic, durable, and reliable for long-term use. These glides are sold in pairs, feature a universal fit for most frames, and can be quickly secured with bolts. Ideal for mobility retailers and distributors looking to offer a practical solution for walker users.
The Vivus CF4 is a versatile carbon fibre rollator designed to meet the needs of everyday mobility. Its lightweight 6.6kg frame makes it effortless to transport and store combined with a front-folding locking clip that keeps it securely closed when folded.
Comfortable hand grips and a front storage bag add convenience and practicality. Offering two size options - 55cm and 64cm – it offers a tailored fit for a wide range of users. Available in both Carbon Blue and Carbon Red, the Vivus CF4 combines style and functionality to enhance the mobility experience.
motionhealthcare.co.uk
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The Levaflex, formerly supplied through Quest 88, is now available for free demonstrations from the manufacturer’s UK subsidiary, ISKOmed UK.
This ergonomically-designed standing frame offers an active lift through both the tilt mast and via the belt motor, creating added comfort and support to users during the rising stage.
Independently adjustable and available with a range of accessories to personalise the product to the individual user’s requirements, it is ideal for those for whom standing is an essential therapy, such as users with Parkinsons, MND or MS.
www.iskomed.com
This rollator comes with a fully size supportive seat (19” wide) and ergonomic backrest for comfort and support.
For both indoor and outdoor use, the rollator has large 9” front wheels and 12” wheels at the rear. Boasting a lightweight aluminium frame it is foldable for transportation.
Designed for safety, control and promotion of a stable, upright walking position users can take a break on the seat which provides proper postural support. It comes complete with removable underseat bag.
www.tgamobility.co.uk
The super light Nitro SL Rollator was built to impress, thanks to its modern design, high-quality lightweight construction and a range of excellent additional features as standard.
www.drivedevilbiss.co.uk
The Freestyle Grab and Go Walking Stick has been developed to give users two aids in one: a walking stick to support the end user’s mobility and a grabber to help reach small items.
This lightweight and unique aid has a comfortable, ergonomic rubber handle grip, plus a stylish two-tone colour design. Ideal for helping pick items like pens and keys, it has a grabber jaw at the bottom which activates with the handle lever.
The user simply needs to pull the lever to open the jaw and release to grasp the object. It will hold the object under spring pressure and then pull the level again to open the jaw.
www.nrshealthcare.com
The Fold Down Rollator is stylish and easy to use for the end user. With a shopping bag and backrest, the rollator is designed for comfort and practicality. The handle height is adjustable, and the front castors are quickrelease.
Made from lightweight aluminium, the rollator is easy to fold with no adjustments. The frame is in a liquid paint finish and is available in red and blue. The rollator weighs a lightweight 8.4kg and suits users weighing up to 136kg maximum.
The Aspire Vogue Indoor Walker is an ideal walker for use within the home. Available in two colours, it weighs less than 5kg. The singlehand-operated brakes are easy and convenient to use.
It comes with quick heightadjustable handles, soft-roll wheels and easy quick folding.
The Aspire Vogue Indoor Walker has a two-year warranty.
www.aidacare.co.uk
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The Rollz Flex Walker features an innovative round push bar for one-handed steering. The bar position can be adjusted based on the level of support needed at any given moment. Its large-capacity bag makes it ideal for shopping, and the smart gravity point ensures smooth manoeuvrability even when fully loaded. With a tight turning circle thanks to closely positioned wheels, the Rollz Flex is perfect for navigating narrow spaces.
www.rollzmobility.co.uk
Offering a stylish solution for indoor mobility, the combination of awardwinning design and sophisticated use of materials make the Rollbuddy not just light in weight but also comfortable to behold.
The user can manoeuvre effortlessly and safely with features such as the variable braking system and adjustable height. The ergonomic and minimalist design blends into any interior. Discreet but always within reach when needed, it is available in Matte Black, Aluminium or Copper.
www.tgamobility.co.uk
The Combi Crutch is size adjustable from 25" to 42", covering both adult and extra-long crutches - reducing the need for two products and the effect on the environment. It is made of high-quality anodised aluminium and has an overall better build quality, resulting in an increased weight limit of 190kg. This duble adjustable elbow crutch has a strong, comfortable easy-clean handle and a durable, anti-slip rubber ferrule.
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The ALT-R004 Three-Wheel Lightweight Walker with Seat & Bag is equipped with a seat and backrest for users to rest.
It also features a triangular foldable frame and adjustable handle height.
It has robust 8” wheels for indoor and outdoor use and a robust, lightweight, foldable frame for easy transport and manoeuvrability.
Other features include a handle lock safety feature and reflectors for added visibility during low light.
www.alertamedical.com
Shopping is made easy for users with this award-winning shopping trolley. Lightweight and versatile, the Amble shopping trolley is a useful mobility aid for any trip out.
The user simply sits down on the Amble and pushes down a button to fold down the bar. With a weight capacity of up to 100kg and suspended wheels for sturdy seating, the user can rest comfortably, whenever they need.
Easily attached or detached from the frame, the water-resistant bag can carry up to 30kg at a time. The customer can choose between two different frame colours and four unique bag colours.
www.tgamobility.co.uk
The Folding Walking Frame contains a lightweight frame that is suitable for indoor and outdoor use.
An excellent folding mechanism is incorporated into the frame for simple storage and transportation, alongside simple push-button mechanisms to adjust the unit to best suit its user.
www.drivedevilbiss.co.uk
This is a sturdy walking aid helping users to carry items around the house whilst keeping supported.
It features two trays to transport several things at once and adjustable handles to suit all needs. The bottom tray is positioned further forward on the trolley to provide extra space for legs and feet and making it safer to walk with. The top tray is designed so that users can eat from it whilst sitting down.
Large castors make it easier to manoeuvre around the home with brakes to keep it safely in place when stationary.
www.nrshealthcare.com
Weighing only 14.7kg the GoGo Mg2 is our lightest scooter yet. Travel up to 12.5 miles at 4 mph. And with it’s magnesium 2 step easy fold frame, it fi ts in any car boot making it your new must have travel companion. 2 Step easy fold and compact lightweight design
pride-mobility.co.uk
The Four-Wheel Forearm Rollator is a lightweight walking aid helping to give extra confidence and ease for walking. With forearm supports, it is perfect for those with limited grip strength or upper body dexterity. It folds to a compact width, making it easier to store away when not in use or take away when travelling. It has a comfortable seat with a foam-covered backrest for whenever a rest is needed. Featuring two lockable brakes, users can be assured the rollator will remain stable and still when at a stop.
The large, high-grip wheels keep control over a range of surfaces. It also features a handy removable storage bag for personal items or shopping.
www.nrshealthcare.com
The Aspire Vogue CF Walker has a carbon fibre frame, making it super light and easy for the user to lift and manoeuvre. It comes in three seat heights and multiple eye-catching colours.
The lightweight and ergonomic design enables a small turning circle. Comfort and safety are optimised with a deeper seat and larger backrest as standard.
Other standard features include a 149kg safe working load, large soft roll wheels, soft-touch handbrakes, quick height adjustment and a locking clip when folding.
The Aspire Vogue CF Walker comes with a two-year warranty.
www.aidacare.co.uk
The ALT-R006 Alerta Four-Wheel Aluminium Foldable Rollator is equipped with a seat, bag, and independently adjustable backrest. It boasts a unique, patented robust quick-fold lightweight frame for easy transport and manoeuvrability and also benefits from quick-release adjustable height handles with handle lock safety feature.
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Each month, discover key products from a different segment of the mobility market to consider offering to customers.
THIIS Buyers Guide product listings by issue for 2025
January Manual wheelchairs
February Walking aids
March Powerchairs
April Mobility scooters
May Mobility accessories and power add-ons
June Footwear & hygiene
July Moving and handling
August Stairlift, homelift and access
September Bathing and toileting
October Aids for daily living
November Seating and cushions
December Beds and mattresses
For the various options available and to get your products in front of the mobility and access industry please direct your enquiries to Joe Fahy via joe.fahy@bhtaengage.com or 07384 258 372.
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become a partner: Call: 01268 200037 Email: customerservices@justmobility.co.uk
Merits Health Products is driven to improve lives by making high-quality power mobility chairs and scooters, manual chairs, motorized beds, patient aids, and Stairlifts. Our first-rate designs are the culmination of years of experience and research, as well as a thorough understanding of the special needs of our customers. Merits are synonymous with innovative engineering, constant product development, adaptability, and caring customer support.
We are currently seeking a Self Employed Territory Sales Manager (TSM) for the Southern UK area to support the launch of our Avid Brand of powered complex rehab wheelchairs, filling an essential role within our organization. This is an outside of IR35, remote/outside sales position. The TSM is responsible for championing the company’s Sales and Marketing team e orts by focusing, coordinating, organizing, and directing territory sales e orts to build product demand through the development of e ective relationships and bringing value to every sales call to help advance the company’s vision, culture, values, and work environment. The Territory Sales Manager is responsible for increasing the sales of product o erings. The TSM works within their assigned territory to develop the customer’s knowledge of products, targeting key accounts, developing opportunities, and exceeding budgeted sales goals. Come join our dynamic team of professionals and help us continue to enable independence and accessibility to all by providing life enhancing quality solutions that support people in living their life to the fullest.
We o er a competitive uncapped commission and bonus structure with OTE earnings of £60,000 p.a. In addition, we o er Full in-house product training, demonstration stock and ongoing support from local management and our Engineering and Research and Development teams.
If you are a self-motivated sales professional with a background in complex rehab wheelchairs looking for an exciting new challenge and want to join a global powered mobility manufacturer then apply today with your CV and a covering letter telling us why you are the person for this position.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
• Collaborate with cross functional teams to ensure quality standards are maintained and to promote continuous improvement of products.
• Educate customers on value proposition and benefits of the product.
• Travel within your assigned territory making daily contact with dealers and other key accounts.
• Attend and participate in weekly call reports that will be provided to the management team to evaluate and provide feedback on sales activities.
• Remain current on new and existing product development and information.
• Remain current on industry standards and trends, competitors, and leading customer strategies.
• Stay abreast of regulations as they relate to competitive bidding and other regulations including, but not limited to, supplying the NHS..
• Follow company safety policies and participate in Safety Training as required.
• Other business travel as required.
• Performs other related duties as assigned.
COMPETENCIES & QUALIFICATIONS
• Experience of Powered Mobility Sales, especially complex rehab wheelchairs..
• Previous experience as a wheelchair prescribing Occupational Therapist or Rehabilitation Engineer would be an advantage.
• Excellent leadership, organizational, and time management skills.
• Strong negotiating skills and capacity.
• Excellent verbal and written communication skills.
• Proficient in the use of Microsoft O ice 365.
• Work schedules must remain flexible, and availability should be based upon business needs within reason.
• Must have a valid UK Driver’s License in good standing and must maintain throughout employment.
EDUCATIONAL REQUIREMENTS
A relevant diploma or degree in Occupation Therapy or Engineering with at least five (5) years of sales experience in the Mobility Sector; or an equivalent combination of closely related experience, education, and/or training. HCPC registration an advantage.
Applications are to be sent to frobertson@meritshealth.uk
Location is flexible but needs to be in the South of the UK (Birmingham or South of Birmingham with a requirement to travel through out the sales area).
With an attractive, metallic red steel frame, the Tri-Walker with Seat is lightweight and portable, whilst offering stability and security to the user.
The handle height can be easily adjusted and the practical loop lock cable brakes can be easily applied.
www.drivedevilbiss.co.uk
The Aspire Oslo Walker is the latest addition to Aidacare’s walker range. Lightweight and available in multiple colours, it features a comfortable height- and depthadjustable backrest along with a large deep seat as standard. The Aspire Oslo has large 10” front wheels along with soft-touch hand brakes. It is easy to fold and has a locking clip to ensure it stays folded when travelling or not in use. The lightweight frame makes lifting in/out of the car an easy task. The Aspire Oslo Walker has a two-year warranty.
www.aidacare.co.uk
The ALT-R010 Alerta Four-Wheel Aluminium Lightweight Indoor Rollator is like a personal home-help friend with robust 6” wheels. It comes equipped with a useful tray, bag, pull-up break and push-down hand-brake lock, easy swivel wheels, and features a robust, foldable frame and adjustable handle height.
Available in three colours (blue, red, green), the lightweight narrow construction design offers easy transportation, and the sturdy aluminium frame gives stability and support when in use.
www.alertamedical.com
The new WHILL R, bringing unseen fresh thinking and looks to the scooter market.
Easily navigate tight indoor and outdoor spaces with class leading turning circle. With capable suspension, WHILL R has the ability to tackle kerbs, grass and gravel in comfort and control, up to 12 miles at a time.
High ground clearance makes it easy to navigate uneven terrain. The lightweight lithium LG battery allows for easy removal so you can charge separately. Portable, modern design allows for quick disassembly for simple transportation.
Available in a 3 and 4 wheel version with a choice of 5 different colour options.