THIIS April 2025

SUPPLIER

Reflecting

Embracing the freedom

Welcome!

It was great to experience Naidex 2025 in Birmingham recently and see so many new products being showcased for the first time, some of which

With this issue themed around mobility scooters (p12 and 46) mobility retailers can find plenty of top recommendations, including Sunrise Medical’s new Sterling S800 active scooter by Scoozy and Scooterpac’s

Elsewhere, read about East England mobility retailer Seacroft Mobility (p27), which recently opened its biggest showroom yet in Lincoln, and

THIIS also catches up with Sumi Wang, CEO of eFOLDi (p30), who discusses the latest updates to the brand's range, including the newly

As walking stick specialist Classic Canes changes hands, Managing Director Charlotte Gillan reminisces about 42 years of her family business (p18). Its clearance sale is ongoing and features many excellent bargains for

In his latest article, Dr Barend ter Haar from BES Healthcare, reviews the impacts that different postures have on the seated occupant (p40). If you have any news to share about your retail business please do not hesitate to get in touch with me (contact deails below). Enjoy the issue.

EDITOR

Liane McIvor 07917 784929 liane@thiis.co.uk

SUB-EDITOR Sarah Sarsby

ADVERTISING

Joe Fahy 07384 258 372 joe@bhta.com

News, deals & people

Retailers engage with PWMS training in Leeds

The William Merritt Disabled Living Centre in Leeds recently successfully hosted the latest Powered Wheelchair and Mobility Scooter (PWMS) Retailer Training course.

The PWMS course, accredited by Driving Mobility, is free to attend and aims to provide safer roads for all by ensuring retailers are trained to carry out appropriate client assessments. The training means that customers have the confidence that their needs have been carefully assessed to ensure they can use their mobility equipment safely.

Rachel Hirst, Occupational Therapist at the William Merritt Centre, led the latest session and was delighted to welcome a high number of retailers who all engaged positively with the

Ready to Rollz

Rollz Mobility UK has launched an activity sensor for its latest line of rollators.

The rollators are equipped with advanced technology that measures its users’ activity levels in distance walked.

By seamlessly integrating a smartphone with the Rollz Fit hardware and associated Rollz app the user is able to obtain real-time insights into their walking habits, enabling them to set personalised goals and improve their mobility over time.

training, discussions and practical sessions.

The course attendees were awarded a certificate for completing the Department for Transport-approved training and went away with eyecatching window stickers to display at their businesses.

The next PWMS training course for mobility retailers will be held on 25 April at the Devon Assessment Centre in Exeter.

Retailers wishing to sign up for the free training course can contact Driving Mobility on info@drivingmobility.org.uk.

By making movement measurable, Rollz Fit encourages individuals to take charge of their activity, enhancing their daily routines with improved walking habits. Rollz claims that it is the world’s first activity companion specifically for rollators.

A round-up of the key trade stories for business leaders to digest

New wireless riser recliner with 360-degree swivel

Specialist chair and bed supplier Oak Tree Mobility has launched the Serenity, a wireless riser recliner with a 360-degree swivel base.

The Serenity offers rise and recline functionality with six built-in buttons that control the backrest and footrest.

A 360-degree swivelling base enables “seamless” rotation with a choice of sleek bases available. The swivel base locks when the motor is in use, and the fixed armrests prevent pinching while in motion, for additional safety.

The Serenity comes with a rechargeable battery, so it can be placed anywhere in the house without wires trailing along the floor. Its battery supports 80-100 cycles and takes eight hours to recharge from flat.

Rising to new levels

Global accessibility manufacturer Handicare has announced the launch of the Savaria Multilift, an unenclosed vertical platform lift designed to provide seamless wheelchair access for two stops in residential and commercial settings.

Already a popular choice across North America, the Savaria Multilift is a compact, space-saving solution that delivers reliable performance, even in tough climate conditions. Its self-contained drive system is neatly housed within the lift tower, reducing the need for extensive building work. Many units can be installed within a single day — minimising disruption on-site and keeping projects on track.

The Savaria Multilift is operated with simple ‘hold-to-run’ controls. It has a number of built-in safety features including an automatic access ramp to provide ease of entry and exit at the lower landing, and an automatic locking landing gate. The operating panel also includes a diagnostic display to indicate the status of the lift.

It’s got all surfaces covered

Mobility solutions provider Sunrise Medical has launched a new mobility scooter with a design set to challenge perceptions of mobility aids.

The new Sterling S800 by Scoozy features four large 18inch wheels, significantly larger than those on a typical mobility scooter, providing enhanced grip on all surfaces.

The 31 miles battery range on the S800 by Scoozy allows users to travel further without worrying about recharging. With a top speed of 8mph, the S800 by Scoozy can breeze through any urban or rural journey while maintaining complete control and safety.

For optimal comfort, the S800 by Scoozy features an adjustable, ergonomically shaped cushioned seat with a backrest, as well as a large, open footwell. The adaptive suspension system effectively absorbs the shocks of city streets and rugged paths.

The S800 by Scoozy’s design also includes the addition of a familiar bicycle-style handlebar, equipped with intuitive controls.

The thumb throttle, handoperated brakes, and multiadjustable handlebars ensure complete control while minimising strain on the hand’s and back.

INVACARE JOINS MARVEL SPORTS SERIES

Disability equipment manufacturer Invacare will once again support the Superhero Series powered by Marvel as a key sponsor partner for 2025.

The Superhero Series is a large-scale, family fun event where participants compete in a triathlon style sports event around the beautiful Dorney Lake in Windsor.

Participants are encouraged to use any method of support required to complete their challenge. Regardless of disability, all ‘gadgets and gizmos’ are welcomed on the course, from floats and boats to adaptive bikes and trikes.

The series holds two annual live events: the Superhero Tri on 16 August and Winter Wonderwheels on 7 December.

PROCARE ACQUIRES AUTUMN UK

Specialist bathroom and wetroom supplier PROCare has announced the acquisition of Autumn UK, a Greater Manchester-based manufacturer of shower screens, doors, and accessibility solutions.

Having worked together for over a decade, the acquisition marks a natural next step in PROCare’s long-standing partnership with Autumn UK.

Autumn UK’s range of shower screens and doors has been a core part of PROCare’s catalogue for years.

PROCare hopes that the acquisition will not only strengthen its product offering but bring operational benefits, by ensuring quicker lead times, streamlined logistics, and a high level of customer service.

All Autumn UK products will continue to be branded under PROCare and remain available in its full catalogue.

UPLIFTS SUPPORTS BRITISH MANUFACTURING

Uplifts, the homelift subsidiary of Stannah Group, has been awarded the coveted ‘Made in Britain’ accreditation, reinforcing its commitment to British manufacturing excellence and innovation.

The accreditation comes nine months after the launch of Uplifts’ flagship product – a minimalist household lift that has redefined expectations in the home mobility sector.

The ‘Made in Britain’ registered trademark unites, supports, and promotes manufacturers that produce products in Great Britain and Northern Ireland, helping consumers and specifiers identify products made by accredited members.

BESPOKE STAIRLIFTS SECURES FUNDING

Custom stairlift manufacturer Bespoke Stairlifts is accelerating its international expansion strategy for its innovative stairlift solutions with the support of a seven-figure funding package from HSBC UK.

Bespoke Stairlifts will utilise funding from HSBC UK, which includes working capital via invoice and trade finance, to increase its West Yorkshire manufacturing capabilities. With investment in new machinery and technology, the company aims to increase production capacity and meet the rising demand for its products, which are currently exported to over 70 countries.

As part of this HSBC UKsupported growth strategy, Bespoke Stairlifts plans to expand its workforce by an additional 25 per cent over the next 12 months.

Lightweight rollator for out and about

Mobility equipment supplier Dash Rehab by RHealthcare has launched a lightweight carbon fibre rollator.

The Dash Chic Carbon Rollator weighs 5.5kg without the bag and comes with a lightweight but strong frame and four large wheels. It is foldable and comes with a comfortable seat and backrest.

Its flexibility is complemented by the heightadjustable handles, while the ergonomic brakes are designed to reduce strain on the wrists and provide a comfortable grip.

Users can choose from four colour options, blue, black, carbon and red. A shopping bag is also attached as standard and this folds together with the frame.

Kymco UK announces new area sales manager

Mobility scooter manufacturer Kymco UK has announced the appointment of Chris Stubbs as its new area sales manager for the North, Scotland and Ireland.

Chris brings a wealth of knowledge from his many years as a store manager and technician in a Kymco dealership.

He will be joining Mike Ridley, who looks after the South West, Wales and the Midlands. Kymco UK is actively recruiting for an area manger for the South East and East to complete its new dealer-focused sales team.

Chris Stubbs commented: “I am bringing seven years of invaluable experience within the mobility industry. My journey started in sales and I soon developed a passion for helping people find the right solutions to improve their independence and quality of life.”

Chris can be contacted by emailing cstubbs@kymcouk.co.uk or by calling 07526 563927.

Electric Mobility appoints new MD

Mobility equipment supplier Electric Mobility has announced the appointment of Neil Bunning as its new managing director.

With a passion for people and a commitment to improving lives through innovative technology, Neil is looking forward to supporting Electric Mobility’s extensive network of dealers with the best tools, products and support in delivering the highest quality solutions for consumers.

Neil brings with him a wealth of experience in business strategy, culture change and customer-focused innovation. He says: “While change often leads to speculation, we want to reassure you that our business is strong, our commitment to the dealers remains unwavering and we are building for the future.”

For Electric Mobility. Neil’s leadership marks an exciting new chapter for the company, reinforcing its commitment to excellence in mobility solutions.

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CARE SHOW LONDON

WHEN? 30 April – 2 May

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MOTABILITY SCHEME LIVE

WHEN? 16-17 May

WHERE? Birmingham, West Midlands motabilityschemelive. co.uk/birmingham/

Rollbuddy

Our guide to some of the key upcoming events UK and abroad for the mobility and access sector...

DISABILITY AWARENESS DAY

WHEN? 13 July

WHERE? Warrington, Cheshire

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NAEP ANNUAL CONFERENCE

WHEN? 16-18 June

WHERE? Kenilworth, Warwickshire naep.org.uk/ conference-2025/

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THE RETAILERS’ CHOICE Mobility scooters

Wondering which mobility scooters are grabbing mobility companies’ attention? This month we asked retailers in the industry to highlight one product that is standing out for them…

ATTO Sport by Movinglife

“At Lifestyle & Mobility, it’s out with the old, in with the new! There’s only so much room for a three-wheel mobility scooter. The ATTO Sport by movinglife has already outsold all other three-wheel scooters in a similar class. I say similar class for a reason, because the ATTO is in a league of its own. They have innovated more than any other three-wheeled scooter.

“Years have gone by where threewheeled scooters have been on the decline. That has all changed with the ATTO. We think that the ATTO Sport proves a lot of people wrong. And, considering our customers’ reactions to this mobility scooter, they couldn’t be happier!

“Poorly designed three-wheel mobility scooters with uncomfortable hard seats are becoming rarer. However, Lifestyle & Mobility have noticed a real appetite for premiumquality three-wheelers that are backed up with multiple lifestyle accessories

“The ATTO Sport is absolutely a premium three-wheeler. The style is unique and makes it very visually appealing. Obviously though, product looks may draw customers in, but performance is key to making the sale, and it doesn't disappoint.

“The ATTO Sport really reflects how three-wheel scooters can change the market. For example, three-wheel

scooters still suffer a bit with that old image of being unsteady. The ATTO Sport is perfectly weighted.

"And, whilst this is a lightweight product, it has so many options. You could have two ATTO Sports which are totally different. That could be different seating set-ups, different storage capabilities, add-ons for air travel, or much more!

“We are confident that the potential is there for major sales growth with the ATTO Sport. What helps this confidence is the relationship Lifestyle & Mobility have built with movinglife.

“Movinglife have been so responsive

to us and so supportive in providing leads. They really are a model example of how a manufacturer should work with a retailer. We look forward to our continuing joint success!”

Darren Macey Business Development Manager at Lifestyle & Mobility

Mirage by One Rehab

“One of the most innovative and user-friendly mobility scooters available is the Mirage from One Rehab, a revolutionary solution that combines a lightweight aluminium frame, effortless folding mechanism, and exceptional stability for a convenient and stress-free mobility experience. Designed for users who need a compact yet reliable scooter, the Mirage stands out with its fast-folding technology and travel-friendly design.

“A key highlight of the Mirage is its exceptionally lightweight frame, with a total weight of just over 14kg, including the folded seat. This makes it one of the most manageable scooters for lifting into and out of a car boot, ideal for frequent travellers or those with limited storage space. The fast and easy folding system allows the scooter to be folded or unfolded in approximately 30 seconds, ensuring minimal effort and maximum convenience.

“The Mirage prioritises comfort with a wide and spacious seat, featuring a supportive cushioned backrest and adjustable armrests for extra security and comfort. The adjustable tiller, with forward, backward, and height adjustment, enables users to find their ideal steering position.

“Another standout feature is its lightweight lithium battery, available in 10Ah or 20Ah options. The dual charging ports allow users to charge either via the battery box or the tiller charging port, offering flexibility and ease of use. Additionally, the large-capacity basket provides practical storage for essentials, with a design that allows for quick and easy fitting or removal.

“For those looking for a highly portable, easy-to-fold, and exceptionally lightweight scooter, the Mirage from One Rehab is an outstanding choice. Its combination of effortless transportability, comfort, and user-friendly features makes it an excellent investment for maintaining mobility and independence.”

Graham Johnson Managing Director at Ability Plus

Go Go Elite Traveller Sport by Pride Mobility

“Mobility scooters with lithium batteries are becoming more and more popular with customers due to the weight of them for lifting. However, a scooter that is still proving really popular in our showrooms is the Pride Go Go Elite Traveller Sport.

“The Go Go Elite Traveller Sport meets the needs of end users that require a robust solid powerful scooter but also gives them the option to break it up to put in the boot of their car. This scooter comes with two 20Ah AGM batteries giving the user 8-12 miles range. It also takes a higher user weight of 147kg.

“This scooter is so robust that we made the decision a few years ago to use these scooters for our hire fleet due to their reliability. Over the spring/ summer period, we hire mobility equipment at a local caravan site that has a great deal of steep hills. This scooter allows the customer to navigate the park with ease and give them confidence to get around without the scooter letting them down.

“It is available in red or blue and comes with front and rear LED lights. Another great feature of this scooter is the extra two inches of space for added leg room. It would be ideal for someone who is taller but still needs a scooter to go in the boot of their car.

“We love this scooter at Thistle Help, and we will continue to promote it in our showrooms, knowing if a customer purchases one, they will be delighted with their choice of scooter.”

Laura Hays Director of Thistle Help www.thistlehelp.co.uk

When and why would you want to upgrade you battery to the Supreme range. The answer is simple, you just need a more. This battery is suited for someone who previously had repeated issues previously or they have bought a second hand scooter and the scooter requirements have changed.

They may carrier extra weight, use the scooter more than twice a week, live slightly further out of town or live in a hilly or remote area.

Most scooters can upgrade to a Supreme at any point.

Haze Supreme collection

What is a Supreme AGM EX? AGM stands for Absorbent Glass Mat, but what makes it "Extra," and why is it regarded as a superior battery?

AGM batteries are a specialized type of lead-acid battery where the electrolyte is absorbed by a glass mat that surrounds the lead plates. Haze has efficiently utilized unused space within the battery across five different models. This innovation results in more lead and additional conductive material, which increases the battery's amp hours (Ah) and allows for longer usage before requiring a recharge. Basically more battery inside means more scooting for you outside.

The remarkable aspect of the EX Supreme battery is that it retains the same box size. If your scooter is designed to fit two 44AH batteries, using the 44EX means you can enjoy the same physical dimensions while benefiting from 40% more Ah. This enhancement leads to an extended runtime for your scooter.

More range and reliability

Haze has been refining AGM technology specifically designed for scooters for years, which is why they are recognized as an original equipment manufacturer.

An OE product is great; it signifies that trusted brands also rely on our products and integrate them into their scooters during production. For instance, Sunrise Medical scooters utilize Haze batteries in their Q300 and Q400 models.

Now you understand the composition of the Supreme and the audience it caters to. The Supreme comes in a comprehensive size range for all scooters.

Easystart Batteries have been the sole seller of Haze within the UK since 2003!

Sapphire 2 from Sunrise Medical

“The Sapphire 2 is a versatile, large car-portable mobility scooter that combines the ease of disassembly with the performance of a standard pavement scooter. Designed for users who need flexibility and convenience, this 4mph scooter can be effortlessly broken down into four manageable parts, making it perfect for travel and storage. Carrying a user weight of 150kg it is fitted with pneumatic tyres for extra comfort.

“One of the features of the Sapphire 2 is its one-touch Sterling lock, which separates the front and rear halves of the scooter without any need for cables or plugs. Simply lift off the seat, remove the batteries, and use the Sterling lock to separate the scooter into two halves.

“The inclusion of dual handles on the batteries and rear drive unit provides added safety and ease of handling when lifting and transporting the scooter.

“Despite its compact, portable design, the Sapphire 2 does not compromise on performance. With

larger batteries, it offers an impressive 19-mile range, ensuring you can travel further without worrying about running out of power. The powerful LED lights on both the front and rear enhance visibility, ensuring that you are always seen while on the go.

“The Sapphire 2 is Ideal for those who need to transport the scooter but need the comfort and the range of a larger scooter.”

Vierra LiFe by Electric Mobility

“This exceptional scooter has provided immense value and numerous benefits to customers across Scotland over the past 18 months. The Vierra LiFe from Electric Mobility is a compact, user-friendly, lightweight aluminium boot scooter that handles superbly and looks great.

“In a competitive market filled with options, having an edge is essential. The Vierra LiFe stands out as a true champion and innovator in its class. It features Ferro phosphate batteries with a lifetime guarantee, a significant advantage that attracts knowledgeable customers.

“As with all Electric Mobility products, quality is guaranteed; the Vierra LiFe is no different. It offers spacious legroom and comprehensive suspension, ensuring a comfortable and enjoyable ride experience for users weighing up to 135kg. Customers also have the option to choose between 25Ah and 12Ah batteries.

“Beyond the impressive product itself, a key advantage of working with Electric Mobility is collaborating with Dave Barnes, the product manager. Dave is one of the most trusted and experienced professionals in the industry, providing exceptional value to the dealer-supplier partnership.”

Karen Sheppard Managing Director of People First Mobility

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Shoprider Valencia by Roma Medical

“As all mobility stores with a showroom will tell you, not all scooters suit all customers.

“So for this reason those with sufficient space will stock a number of models from a number of suppliers.

“As a simple guide there will be portable boot scooters, mid-range class 2 scooters and large 8mph class 3 scooters.

“By far the mid-range 4mph class 2 scooters are still the most popular, and for us we find the great value-for-money Shoprider scooters are still the best sellers. Our choice would be the Shoprider Valencia from Roma Medical.

“It has all of the usual features you would expect in a sub-£2,000 scooter –adjustable seat height, adjustable arms, adjustable tiller, lights, split battery pack and non-marking tyres.

“Added to all of this it is built on the classic bulletproof principle of the Shoprider chassis which has heritage in spades and fantastic proven reliability.

“Maybe not the most modern styling but certainly a great all rounder.”

Apex Aluma-Lite from Pride Mobility

“To help our customers make the most of the spring season, we’re loving the Apex Aluma-Lite from Pride Mobility.

“Weighing just 28kg without batteries, the Aluma-Lite is one of the lightest boot scooters on the market. Designed for convenience, it easily dissembles into five parts, making it simple to transport and store in your car boot.

“Built with a lightweight aluminium frame and powered by a lithium battery, this scooter offers an impressive range of up to 11.5 miles at speeds of up to 4.1mph. It also

provides a comfortable ride for users weighing up to 18 stone, ensuring accessibility for a wide range of people.

“Whether it’s a trip to the park, a visit to loved ones, or simply enjoying the fresh air, this scooter is the perfect companion for getting out and about.”

Gibbs

Rhian Pita Marketing Manager at Ableworld www.ableworld.co.uk

Alastair

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A fond farewell to the trade

As walking stick specialist Classic Canes changes hands, Managing Director

Charlotte Gillan reminisces about 42 years of her family business…

All family businesses play a huge role in the life of their family. They are far more than just a means of earning money; they are a way of life, an identity even, and Classic Canes was a very big part of our family life for over 40 years.

Classic Canes had an unusual start. In the late 1970s, my parents, Ben and Diana Porter, bought a Somerset woodland containing a ruined Tudor hunting lodge. While they were rebuilding the house to live in, they discovered that the surrounding woodland was naturally growing suitable ash and hazel raw material for walking sticks.

They cut the wood and sold it to the

Coopers walking stick factory, which at that time was manufacturing wooden walking sticks at Goldalming in Surrey. On a visit to the factory in 1982, my mother saw the company’s finished products and bought £450-worth to offer to local shopkeepers in Somerset. She had a background in sales and marketing and was soon selling sticks to gift shops, country clothing stores and tobacconists from the back of her estate car in between doing the school run.

The early range was quite limited: wooden crooks, derbys and long, country sticks. Today Classic Canes offers over 500 models, but in those days orthopaedic canes were in their

infancy, and there were few sticks designed especially for women. Ladies mostly had to make do with a man’s stick cut down in length, which was neither elegant nor comfortable.

Warren House as a ruin in the 1970s

Walking stick patterns are exclusive to Classic Canes

GETTING ESTABLISHED

Before the internet, finding a new supplier meant a trip to the County Library in Taunton to search their directories. Before digital printing, the cost and minimum order quantities of printed materials such as business cards, order pads and price lists were very significant for start-up businesses: some of our early efforts were extremely basic. Orders had to be written by hand on triplicate pads and added up manually.

The majority of businesses started in the UK do not last to see their third birthday, but by the third year Classic Canes was making a profit and growing fast. A number of wholesalers had failed in the early 1980s recession so, fortunately for us, local retailers needed a new walking stick supplier.

When my father saw how well my mother’s little business was doing, he worked out how much more it could be earning with a second person’s input and joined her in finding new customers across the west country and then further afield. Long-standing customers will remember choosing their sticks from the back of his van, with him printing their orders on a very early laptop and portable printer.

Canes attended its first trade fairs in the late 1990s, the biggest being the Spring Fair which in those days was enormous: over 20 halls of the NEC and a lengthy waiting list for exhibitors.

My mother was thrilled to be given a last-minute cancellation and prepared a stand at two weeks’ notice, running up a cloth backdrop on her sewing machine. Export buyers found Classic Canes there, and we started selling to Europe, America and Japan. We have exported to over 50 countries during our time, which is quite impressive for a small business based in a Somerset woodland.

We found exporting very simple in those days: take the order and then figure out how to despatch it. The bureaucracy involved in exporting is much more onerous these days, especially since Brexit: one of the ‘hidden costs’ that make doing business more expensive than it used to be.

INTRODUCING LADIES’ CANES

My mother was a great innovator. On a 1990s trip to Japan, she noticed elegant, patterned canes with smaller handles for ladies for sale in

the department stores. She decided to introduce the first models of this type to the UK market. Many retailers were astonished at first, but they took off, and patterned ladies’ canes soon developed into a company speciality.

The mobility sector came to us rather than us pursuing it. We had assumed the industry was only interested in functional, hospital-type sticks, but some mobility retailers felt differently and approached us, wanting more stylish sticks.

Much mobility equipment at the

“The early range was quite limited: wooden crooks, derbys and long, country sticks.”

Classic

The Classic Canes team in 2019

Ben and Diana Porter in a promotional photograph from 1989

Ben Porter pruning walking sticks in 2010

time was still very dull to look at, and our colourful canes added a bright and cheerful note to many showrooms.

“Ooh, I wish I needed a stick,” people would say when they saw our range at the Naidex trade fairs: music to our ears after all our hard work to persuade people to think about walking sticks in a positive way.

My brother and I grew up with Classic Canes. In the early days, sticks were stored in every spare corner in the house, including under our beds. Johnny learned to count by packing rubber ferrules into bags of 10, and we earned our pocket money sticking code labels onto sticks. We learned at a young age about cashflow and saw the consequences of its ebbs and flows in our daily lives: a great business education for any child.

We modelled for the Classic Canes catalogues alongside the family golden retrievers, although it was the dogs who were the customers’ favourites.

Once, we sold a very large number of tippling sticks, which contain a glass vial for whisky, to the Johnny Walker whisky company in the USA. The order was so large it paid for a much-needed extension to our warehouse.

“By creating the patterns myself, from bees to cats to modern artinspired designs, we could have precisely what our

After the great order had been despatched, my mother asked the American buyer why she had chosen Classic Canes, hoping to hear compliments about our service, quality and reputation. “Oh honey,” said the buyer, “We looked at your website and we just loved your dogs.” Needless to say, the dogs featured heavily in our marketing ever after in case any other buyers felt the same way.

I returned to the business in 2003, having worked in luxury goods marketing and also having had a spell as a freelance features writer. My first job was to organise barcodes for all our products. I spent days sat at an early barcode

machine entering the numbers and descriptions manually on a telephone-style keypad. We never found a single typo, so my computer skills have obviously deteriorated a lot since then. My second job was to review the marketing and brand image of Classic Canes. I felt strongly that we needed to brand the products ‘Classic Canes’ so the public could identify and ask for our sticks. It was a good decision, as it elevated Classic Canes from being an ordinary seller of sticks to being a prestigious brand that retailers were proud to stock. “We tell our customers you are the Rolls-Royce of walking sticks” is a story we have heard many times, and it never fails to warm our hearts.

INSPIRED DESIGNS

One of the most fulfilling tasks for me at Classic Canes has been the

design side, creating new walking stick patterns in particular. I am not a trained artist, but when commercial artists failed to provide exactly what I wanted, I thought, how hard can it be? There are patterns available on the internet that can be used for walking sticks, but they look ‘off the shelf’.

We needed patterns exclusive to Classic Canes to defeat the copyists and reflect our distinctly British sense of style. By creating the patterns myself, from bees to cats to modern art-inspired designs, we could have precisely what our market needed. When we announced we were selling Classic Canes, it was gratifying that it was many of these products that customers were most anxious about obtaining in the future. I also greatly enjoyed creating the catalogues, particularly the lifestyle photography that showed people using walking sticks as fashionable accessories. This was very important in breaking down the stigma that was associated with mobility aids.

Throughout our 42 years, Classic Canes has remained very much a family business. During the Covid crisis, business collapsed to eight per

A range of sticks created with the National Gallery in London

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“Times are changing, as they always are, but we will be sad to leave the industry”

cent of normal sales in March 2020, and all the employees were furloughed. I found myself in sole command of the office administration, finances and warehouse work, with some help from my mother who, in her 70s, rolled up her sleeves and picked up her tape gun once more to pack the few orders we had in those surreal early weeks. It was a very hard time, but it was fun too.

After Covid, we found the business environment rather changed. It was no longer viable to attend trade fairs. We missed them, but they had become a flag-waving rather than a moneymaking exercise due to declining visitor numbers.

Changes in shopping behaviour mean that many of the charming independent high street shops we supplied have closed, and the business has moved increasingly to online retailers. Perhaps as a consequence, retail selling now often seems less of an art form than it was and more a matter of lower prices and algorithms, which

tends to favour cheap Chinese production rather than supporting quality manufacturing and sustainability.

DECIDING TO SELL

When we announced to our customers that we were selling the business, I was surprised by the reaction of many. They congratulated me, but then they wanted to know in great detail how we had done it. Quite a few confided that they too would like to sell their businesses. Some had tried but had little interest; others were waiting for the right time. Many said that they were finding the costs and responsibilities of employing members of staff too onerous; others were fretful about the economy.

Times are changing, as they always are, but we will be sad to leave the

industry. Our customers have been a fascinating part of our lives, as have all our suppliers, both of stock and services: trade magazines, freight agents, printers, packaging suppliers who went to great trouble to make long, thin walking stick cartons for us… The list of indispensable people goes on and on, demonstrating how interconnected we all are.

To all those collaborators reading this today, my family and I thank you most gratefully for your support and wish you every success in the future. We have learned so much from you and, if I ever write my long-threatened book about Classic Canes, it will be because you have been such an inspiration.

The Classic Canes clearance sale is ongoing and features many bargains for mobility and healthcare shops. For further information e-mail info@classiccanes.co.uk or visit www.classiccanes.co.uk

A cane to complement British style

Wooden sticks in Classic Canes' warehouse

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Landing in Lincoln

East England mobility retailer Seacroft Mobility recently opened its biggest showroom yet in Lincoln. Daniel Swain, Director, tells us more…

Lincolnshire-based Seacroft Mobility is a family-run business which has been providing products for mobility and personal care for over 25 years. Dan Swain, the director of Seacroft Mobility, took over the business in 2008 after purchasing four shops in the Lincolnshire, and he quickly spotted the scope for growth.

There are now several Seacroft Mobility showrooms dotted around eastern England, including in Kings Lynn, Boston, Ingoldmells, Mablethorpe, Nottingham, Skegness and Spalding, with the new Lincoln store its biggest showroom yet. Its stores also have a strong Motability presence.

The store opened in October 2024. Dan explains: “This is our biggest store yet at 300 square metres and is located on a busy crossroads, next door to a Costa Coffee shop. We have found the

location is now one of our best sites.”

The showroom is staffed by Dean, the store manager, and Paul, who both have a diverse knowledge of all mobility products. Adds Dan: “We do particularly well with rise and recline chairs, as both Dean and Paul have previously worked in the furniture industry and have been able to transition their knowledge into the mobility sector.”

Dan explains that the store works very differently to the other Seacroft Mobility stores, and he is particularly happy with how the store layout boasts specific zones for the customer to explore as they move through the store.

“We decided to select a few key manufacturers that see our vision for the store and were happy to help us create that vision,” Dan explains. “We worked closely with Sunrise Medical and Motion Healthcare to create manufacturer-specific areas. I feel it

helps the customer navigate the store and look through the offerings from specific manufacturers.”

Staff at the showroom, Dan says, have definitely seen an increase in powerchair and manual wheelchair assessments since having a dedicated Sunrise Medical display.

The decision to move to the new Lincoln site was forced upon them, explains Dan, as the landlord of their old site was developing the area and

“This is our biggest store yet at 300 square metres and is located on a busy crossroads”

needed them to move sites, but it has worked out very well. “Fortunately for us they also owned the new site and the transition was quite smooth,” says Dan.

The only real challenge Dan and the team encountered was with regards to time scales. Dan says: “We had two weeks to fit out the new store and move out of our old store. As we did all the work ourselves, we didn’t get much sleep for those two weeks!”

TV AD CAMPAIGN

Dan explains that Seacroft Mobility promoted the opening of the new store through magazine and newspaper advertising, but its main driver of footfall has been via their website, he says.

The store in Lincoln has already seen a mix of older age group customers coming through its doors, alongside younger customers interested in its range of active manual wheelchair products.

“The store is working well for active wheelchairs, powerchairs and rise and recline chairs,” exclaims Dan.

Among the products currently proving popular with customers, he says, are the new Nitron, a carbon fibre powerchair with a sleek, foldable design from Motion Healthcare, and the Scoozy S800 mobility scooter from Sunrise Medical. “I am excited to see these products do well in store,” says Dan.

To help really spread the word and make an impact Seacroft Mobility has recently begun its first regional television ad campaign on ITV, which it hopes will drive customers to its stores.

The 30-second ad will be shown three to four times a day during the daytime TV slots.

Alongside this Dan says that Seacroft Mobility will be leaflet dropping every home within a 40-minute drive of its stores.

The new-and-improved website continues to play an important part in Seacroft Mobility’s business. Says Dan: “Until mid-last year our website was very poor and rarely updated, but since launching our new site we have seen it boost all aspects of our business, and we will continue to keep the website looking fresh and up-to-date.”

He continues: “Since our new site went live, we have seen a significant growth in ecommerce sales, which is an area of the business we feel is very important and will continue to develop.”

FUTURE PLANS

Looking ahead Dan hopes to continue working with companies that “make doing business easy” and to this end it

will be working particularly closely with Sunrise Medical, Motion Healthcare and Electric Mobility.

As for the possibility of opening more new stores, Dan says that while they are always on the lookout for new locations and opportunities, for now, Seacroft Mobility is focused on making its existing stores work to their best potential. He also hopes to continue building on the growth of Seacroft Mobility’s website.

Dan says: “I think the focus is on remaining competitive and offering a fairly-priced product to the end user whilst still maintaining a good enough margin to run bricks and mortar stores.”

www.seacroftmobility.com

“The store is working well for active wheelchairs, powerchairs and rise and recline chairs”

Seacroft Mobility supports the Motability Scheme

Dean, store manager at the Lincoln store

The Sunrise Medical zone

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Making independence accessible

Having entered the mobility sector in 2017 with its lightweight folding mobility scooter, SunTech UK –trading as eFOLDi – has gone from strength to strength…

Founded by CEO Sumi Wang, the concept and initial design of the eFOLDi scooter was created by her father and inventor, Jianmin Wang, to help him navigate the busy city of Beijing after breaking his leg. Since its launch, the Surrey-based manufacturer has gone on to launch a new version of its original model and diversified into the powerchair category. The latest product to be added to its range is the Navigator powered wheelchair. THIIS catches up with Sumi Wang to find out more…

PLEASE CAN YOU EXPLAIN WHAT WAS BEHIND EFOLDI’S DECISION TO LAUNCH THE NAVIGATOR?  HOW DOES IT COMPARE TO THE OUTGOING EFOLDI POWERCHAIR?

”At eFOLDi, we’re always pushing the boundaries of innovation, challenging ourselves to create mobility solutions that are lighter, more portable, and more user-friendly. The decision to launch the Navigator stemmed from our commitment to continuous improvement and a determination to leverage the latest advancements in materials and technology.

“One of the biggest innovations to the Navigator is the new high-strength, ultra-lightweight magnesium alloy chassis. This not only significantly reduces the weight of the product, but it also enhances durability, making the Navigator one of the lightest, most versatile powered wheelchairs in its class. The Navigator also features an upgraded attendant control system and rapid-charge lithium battery technology as standard.

“Compared to the original Power Chair model, it delivers a marked uplift in performance with improved manoeuvrability, enhanced portability, and greater comfort for the user. Ultimately, the Navigator represents our dedication to empowering users with greater freedom and independence

while ensuring they have the most advanced technology at their fingertips.”

CAN YOU TELL US A BIT MORE ABOUT THE KIND OF RESEARCH AND DEVELOPMENT THAT WENT INTO THE NAVIGATOR?

“Development for the Navigator was a two-year journey of research, design innovation, and rigorous testing. From the outset, we used rapid prototyping techniques to constantly refine the design quickly, allowing us to test and iterate efficiently.

“User feedback played a critical role –both from individuals who rely on their powerchairs daily and trade partners with their deep industry insights. Their input helped us fine tune the overall performance for the Navigator.

“Ultimately, the Navigator represents our dedication to empowering users with greater freedom and independence”

Sumi Wang, CEO of eFOLDi

“Durability and safety were also top priorities, so we subjected the Navigator to intensive product testing –simulating thousands of folding cycles, tackling varied terrains, and gauging its resilience under different conditions. By leveraging advanced materials like magnesium alloys and refining every detail through continuous feedback, we’ve created a powerchair that’s not just lighter and stronger; it’s also built around the unique needs of its users.”

CAN YOU DESCRIBE ANY PARTICULAR CHALLENGES YOU ENCOUNTERED ALONG THE WAY?

“One of the biggest challenges was achieving the perfect balance between portability and performance, without compromising on overall durability. We wanted the Navigator to be as lightweight as possible, which is why we chose magnesium alloy, but this also meant ensuring it remained tough enough to handle everyday use with ease.

“We explored multiple design iterations, refining the frame structure and folding mechanism to maximise strength while keeping weight to a minimum. Rigorous testing helped us perfect the chair’s capabilities and its overall resilience, according to various test criteria.

“Striking the balance took time, but by continuously testing, refining, and gathering user feedback, we believe we’ve developed a winning product that delivers the best of both worlds - exceptional portability, without sacrificing on performance or quality.”

WHAT HAS BEEN THE RESPONSE YOU HAVE HAD ABOUT THE NAVIGATOR FROM RETAILERS SO FAR?

“The response from our trade partners has been overwhelmingly positive. Retailers have been particularly impressed by the Navigator’s performance improvements and its industry-leading specification.

“Weighing just over 12kg, excluding

battery and optional accessories, some view its lightweight construction as a potential ‘game-changer’.

“Another element that’s resonated with retailers is the enhanced levels of comfort. With its generouslysized seating area, the Navigator accommodates a broader range of users, and the new breathable seat cushion delivers much greater comfort and additional support. We’ve also received numerous comments from retailers noting that the motor unit operates far more quietly than other folding powerchairs.

“Overall, retailers see the Navigator as a big step forward in powerchair design, recognising its superior portability and enhanced user experience. It’s been fantastic to receive such a strong endorsement from trade partners.”

EFOLDI MADE A RAFT OF UPDATES TO THE LITE FOLDING MOBILITY SCOOTER EARLIER THIS YEAR. WHAT WAS THE THINKING BEHIND THIS?

“With the portable scooter segment becoming increasingly more attractive to manufacturers, and consequently

“Retailers see the Navigator as a big step forward in powerchair design”

more competitive, it was critically important for us to keep developing the product to help maintain a leading market position.

“That’s why we introduced a range of key enhancements, all designed to improve portability, ease of use, and user safety.

“Customers also now have the opportunity to customise their scooter, with factory-fitted armrests for greater comfort, coloured seat cushions, and the option of solid or pneumatic tyres. We’ve also added an on-board charging point conveniently located on the tiller for easy access.

“Another major upgrade on the upgraded Lite model is the new intelligent safety system, which enhances stability when turning or manoeuvring over more challenging terrain.

“These updates ensure the Lite remains a popular choice for consumers looking for a lightweight, high-performance folding travel scooter, particularly those wishing to maintain a more active lifestyle.”

DO YOU SEE THE LITE AS YOUR BIGGEST SELLING PRODUCT IN THE RANGE?

“Yes, absolutely. We’ve experienced a phenomenal growth in unit sales, since first launching the Lite scooter back in 2021, and it is now our best-selling product to date.

The Navigator boasts a lightweight magnesium-alloy chassis

“While we’re incredibly proud of its success, we never rest on our laurels, so we still have big ambitions to continue to innovate, with further emphasis on design enhancements. Maintaining a competitive edge in the portable scooter market means a constant focus on R&D and continuous improvement.

“Looking ahead, we’re exploring new innovations to enhance portability even further, leveraging more advanced materials and other cutting-edge technologies to add value and make the Lite even more versatile. Usability is also a key area of focus – we’re always listening to customer feedback to refine comfort, convenience, and overall performance.

“The award-winning Lite has already set a high standard in the industry, but we believe there’s always room for evolution. Our goal is to ensure it remains the go-to choice for end-users who want to travel – without limits.”

GUINNESS ASSET

MANAGEMENT HAS BEEN A MAJOR INVESTOR FOR SUNTECH/EFOLDI SINCE 2020 – CAN YOU DESCRIBE HOW THIS RELATIONSHIP HAS EVOLVED OVER THE PAST FIVE YEARS?

“Guinness Asset Management has proved to be a highly supportive partner for us since their initial investment in April 2020. Over the past five years, the relationship has evolved into a strong, strategic collaboration, with the Guinness team providing not just their financial backing but also invaluable business and commercial guidance.

“Their long-range investment approach aligns perfectly with our vision for sustainable growth and driving innovation in the mobility sector. They understand the importance of a continuous focus on R&D and have been instrumental in helping us scale our operations internationally while staying true to our core missiondelivering high-quality, life-enhancing mobility solutions that help people rediscover their freedom and independence.

“Having a partner that shares our long-term ambitions has been invaluable, allowing us to push boundaries, expand our product range, and strengthen our market position

on a global level. We look forward to continuing this partnership as we progress with the next phase of growth.”

AS

A

COMPANY KNOWN

FOR ITS INVESTMENT IN R&D ARE YOU SEEKING FURTHER INVESTMENT

FROM PRIVATE EQUITY FIRMS?

Sumi: “At eFOLDi, we are deeply committed to innovation, and our investment in R&D remains a key driver of our success. While we always keep an open mind about future opportunities, we are not actively seeking further private equity investment at this stage.

“Our current partnerships provide strong support for our growth and product development ambitions. That said, as we continue to expand and explore new technologies, we may consider additional investment in the future if it aligns with our long-term vision and strategic goals.”

HOW

DOES EFOLDI LIKE TO SUPPORT ITS RETAIL PARTNERS IN TERMS OF SALES AND MARKETING?

“Supporting our retail partners is a top priority for us, and we take great pride in delivering high service levels across our sales and marketing functions. Our investors at Guinness Asset Management share this commitment also, recognising the importance of strong trade partnerships in driving long-term success.

“We provide comprehensive marketing support, including in-store

point-of-sale displays, and a host of digital assets and training materials to help retailers showcase our products effectively.

“Our dedicated sales team works closely with trade partners, delivering training, supporting on product demonstrations, and providing ongoing assistance to ensure retailers have the knowledge and confidence to sell our mobility solutions. By maintaining open communication and a handson approach, we aim to build lasting relationships and support our retailers in delivering the best experience to their customers.”

YOUR NEW WARRANTY SCHEME INTRODUCED EARLIER THIS YEAR INCLUDES SEVEN YEARS WARRANTY PROTECTION ON ALL YOUR LITHIUM-ION BATTERIES. WHY DID YOU DECIDE TO INTRODUCE THIS INITIATIVE?

“We launched our seven-year battery warranty to set a new standard in the industry and to reinforce confidence in lithium-ion technology in general.

“Despite lithium batteries being widely used in a range of industrial and consumer applications, there have been some pockets of negative press around the potential risks, but this was often attributed to lower-quality products entering the market.

“By offering an extended warranty, we’re not only standing behind our products, but we’re also demonstrating leadership, underlining the fact we only use high-quality, rigorously tested components. This commitment translates into a warranty package that

The Navigator easily folds up and fits conveniently into a car boot

ensures both retailers and end users are protected by a seven-year lithium battery warranty for total piece of mind.

“eFOLDi only source premiumgrade lithium batteries from trusted manufacturers like Panasonic and Samsung, so this provides us with much greater assurances in respect to their overall quality, reliability, and expected lifespan. Additionally, our strict quality control procedures ensure every battery is thoroughly checked and tested. We have many batteries still in use from products we sold in 2016 –proof of their durability, and reliability in the field.”

IN WHAT YEAR DID EFOLDI START TO BREAK INTO THE COMPETITIVE US MARKET, AND HOW HAS THAT JOURNEY BEEN FOR THE BUSINESS SO FAR?

“After a period of market research, we entered the US market in the autumn of 2023.

“It has certainly been a challenging journey, as the market is hugely competitive, geographically dispersed, and there have been several logistical hurdles to overcome along the way, particularly, from a regulatory perspective. However, we’ve made significant strides, including achieving FDA approval on our Lite scooter, and we have several others currently pending.

“Securing FDA approval was certainly a major milestone for us, as it validates the quality and safety of our products, from a global standpoint.

“Finding the right channel partners has also been crucially important. Building strong relationships with retailers and distributors who share our long-term vision for growth and success is key.

“We are fully focused on expanding our footprint in the US, and we’re confident that our commitment to innovation, product quality, and customer satisfaction will drive continued success in this key export market.”

WHICH COUNTRIES HAVE YOU HAVE ENJOYED EXPORT SUCCESS WITH EFOLDI PRODUCTS, AND ARE ANY OTHER COUNTRIES IN YOUR SIGHT?

“Outside of the US market, we’ve had strong export success in mainland Europe, where we’ve built up some solid partnerships with distributors in countries such as Germany, Italy, France, and Spain. We’ve also seen positive growth in markets further afield, including Israel and Australia, where the demand for high-quality mobility solutions is on the rise.

“Looking ahead, we’re exploring opportunities in Southeast Asia, with countries like Singapore showing some potential. Additionally, we’re looking at the possibility of entering the lucrative Japanese market, where the demand for advanced mobility products is relatively mature.

“As we continue to scale, our goal is to build sustainable, long-term

“The Lite remains a popular choice for consumers looking for a lightweight, highperformance folding travel scooter”

partnerships across these key regions while also maintaining the high standards that our brand is best known for.”

WHAT DO YOU SEE AS THE MAIN ISSUES FACING THE MOBILITY SECTOR AT THE MOMENT?

“One of the main challenges facing the mobility sector today is the rise of online resellers who don’t promise to deliver comprehensive user assessments before selling any product. This can often lead to consumers purchasing the wrong product for their exact needs, resulting in customer dissatisfaction and potential safety concerns.

“With relatively low barriers to market, it can lead to new entrants offering products without the same quality controls or customer service standards that the more established companies seek to maintain.

“While competition is always healthy and it ensures greater levels of choice for consumers, in some instances, unfortunately, not all the products being sold meet the same rigorous safety standards that consumers might expect.

“We believe a lack of transparent

The Navigator's comfortable seating area has been a hit

regulatory controls does potentially create challenges for the industry as a whole. So, it’s essential that the sector works together to establish much clearer, stringent standards, with better oversight, to protect both customers and the industry’s reputation.”

LOOKING BACK OVER THE LAST 12 MONTHS, WHAT HAVE BEEN THE PROUDEST MOMENTS FOR YOU?

“Reflecting on the past year, two moments stand out as being particularly proud for me.

"First, the launch of the Navigator was a major milestone for us. Seeing the product come off the production line after two years of intense R&D was incredibly rewarding for me personally as CEO and founder of the business. It marked the culmination of a lot of hard work and dedication, and we’re thrilled with how it’s been received in the market so far.

“Second, achieving FDA approval for our Lite scooter product was another significant achievement. The process was tough, with stringent regulatory tests, but passing them confirmed the quality and safety of our product in a highly competitive market. It was also a testament to our team’s dedication and commitment to delivering products that meet the highest standards.”

AND LOOKING AHEAD, WHAT DOES THE REST OF 2025 LOOK LIKE FOR YOU IN TERMS OF WHAT YOU ARE DOING WITH THE BUSINESS?

“Looking ahead to the rest of 2025, we’re excited to continue our journey of growth and innovation. We have another exciting new product launch in the pipeline, which will further expand our range and enhance the offering available to our trade customers.

“Innovation remains at the heart of our strategy, and we’re committed to offering competitive solutions that address the evolving needs of our users.

“We’re also focused on expanding our commercial team to better support our growth, both in existing markets and new territories. Our goal is to solidify our position in the US and Australian markets while exploring additional export opportunities,

particularly in Southeast Asia and beyond. As we continue to strengthen our global reach, we’re confident that 2025 will be a year of significant progress and success for eFOLDi.”

WHAT CHALLENGES HAVE YOU FACED AS A FEMALE ENTREPRENEUR, AND HOW HAVE YOU OVERCOME THEM?

“As a female entrepreneur in the mobility products manufacturing industry – a traditionally maledominated sector – one of the biggest challenges I’ve faced is being taken seriously, particularly in the early days of eFOLDi. Securing investment was another hurdle, as female-led businesses often receive less funding.

“I overcame these challenges by letting results speak for themselves –proving our product’s value through innovation and persistence.

"Surrounding myself with a strong, diverse team and building strategic partnerships helped establish credibility. Most importantly, I embraced resilience, staying focused on our mission to empower mobility and independence.”

WHAT ARE YOUR LONG-TERM GOALS FOR YOUR BUSINESS?

“Our long-term goal at eFOLDi is to maintain a leadership position in the lightweight, portable mobility solution category. We aim to continually drive innovation – developing smarter, more

advanced products that enhance the freedom and independence for users worldwide.

“Expanding internationally is another priority for us. We’ve already seen strong growth in Europe, North America and Australia, and we’re actively exploring new export markets, including Southeast Asia.

“Sustainability is also key – we are 100 per cent committed to leveraging more eco-friendly materials and developing products that are as energy-efficient as technology allows.

“Ultimately, I want eFOLDi to be more than just a brand – it should be a movement that reshapes how people think about mobility, making independence accessible to everyone, regardless of age or ability.”

efoldi.com

“One of the main challenges facing the mobility sector today is the rise of online resellers who don’t promise to deliver comprehensive user assessments”

The eFOLDi Lite scooter is a bestseller

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What makes a good trunk support? 6. Postural Variation

Different postures are required for different activities. In this article we review the impacts that different postures have on the seated occupant, and the impact that adjustments to their seating system can have on the occupant’s functionality.

Sitting is an activity, and postures will change during the day to accommodate for fatigue, changes in tone, etc, in addition to the changes needed to achieve functional activities. Functional movements during wheelchair use such as head and upper extremity movements are most effectively executed when multiple body segments are involved, so we need to be able to vary our postures to achieve our required outcomes.

Adjusting the position of one part of the body frequently has an impact on at least one other part of the body, often a good distance apart. When you look up to the ceiling when seated, you will need to extend your neck, i.e. your cervical spine - but extending the neck can also be assisted by some extension of the thoracic or even lumbar and pelvic segments. Conversely, changes in your foot position may have an impact on your head’s position.

Other impacts can occur from proximal changes such as reclining the back support or tilting the seating system, where even a small change can have a large impact on the effectiveness, or even safety, of various seating accessories.

TILT IN SPACE

Tilt in space has often been recommended as a means to reduce

the pressures on the occupant’s ischial tuberosities, the bony parts on the base of the pelvis, but to achieve this the seating system needs to be tilted back at least 30 degrees: this may be a great position to relax, but otherwise is not very functional. With tilt in space, the orientation of the seating system components that are attached to the seating system (as compared with being attached to the frame of the wheelchair) and therefore sections of the body, stay fixed (at least initially), but the orientation of the whole body changes.

The part of the body that tends to be affected most is the head since the occupant is left staring at the ceiling initially. To be able to react with their surroundings they then make postural

adjustments, such as flexing their neck to adjust their line of sight (Figure 1). This can lead to greater trunk flexion into the back support which in turn can result in the pelvis being pushed forward. Ultimately the occupant will probably need an assistant to help them reposition themselves.

RECLINE

A common postural adjustment device on a seating system will be the recline function. This is where the most frequent problems occur: the fulcrum point for the device is usually at the junction between the back support and the seat – which is not level with the fulcrum of recline in the occupant’s body, which is the hip joint (Figure

Figure 1. Impact of tilt in space on body posture

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2). The result is that during recline there are shear forces between the occupant’s back and the seat’s back support as the two move different amounts relative to each other.

At the same time accessories attached to the back support, such as lateral or head supports, will move up the trunk and out of position relative to the part of the body they are supposed to be supporting. In addition, with the pelvis being rotated into a greater posterior tilt, there is a risk of the occupant sliding forward on their seat, thereby also adding frictional and shear forces under the buttocks.

In the past, the shear forces on the

occupant’s back have been addressed by the back support material being on rollers and allowed to move with the occupant’s body, but this did not address the positioning challenges. Biangular back supports allow for just static separation of the pelvis from the trunk. Recently an innovative approach has been made available in the EPiC seating system, which allows for dynamic separation of these two parts of the posterior support, where the recline pivot point is aligned with the body’s pivot point of the hip joint (Figure 3).

The result is that while the pelvis to thigh angle is maintained, the lower and mid-thoracic areas can move backwards. The lumbar spine will follow and extend without direct force on the stiff lumbar spine. This innovative approach and movement enables spine extension with minimal shear and friction at the occupant-back support interface and the occupant-seat cushion interface.

Since the movement of the thoracic spine occurs in sync with the occupant’s movements there are no shifts in the attached postural support devices, such as head supports or lateral supports, when this movement occurs. In addition the position of the thoracic spine is crucial for obtaining a functional head position and upper extremity function and helps to reduce the amount of energy needed from postural muscles to sit upright. There are three optional methods for use:

1. Adjusting, then maintaining an appropriate pelvis to thigh angle for the occupant. This can also be used where the occupant has a hyperkyphotic spine to relieve the degree of neck hyperextension

needed to achieve a functional eyeline.

2. Caregiver induced passive postural variation, by allowing the lower and mid-thoracic segments of the back support to move backward (which can be symmetrical or asymmetrical) in sync with the movement of the spine (Figure 4).

3. Occupant induced active postural variation (arising from postural fatigue, upper extremity movements, or tone, for example) causing the lower and midthoracic segments to move backwards (symmetrically or asymmetrically), in sync with the movements of the spine, and the gas struts then assist a return into a more neutral resting position as desired.

Figure 2. Impact of back support recline on the body

Figure 3. The EPIC seating system allows the back support to rotate in harmony with the occupant’s body

Figure 4. An occupant with structural kyphosis and cerebral palsy in a conventional seating system (top) and in an EPiC Seating System (bottom) – note the head position

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Direct carriage paid delivery available Industry leading distributor support DISTRIBUTOR OPPORTUNITIES

Large stock holding for next day delivery

Attractive distributor pricing structure

Contact the Alerta Medical team for attractive trade prices, technical information and marketing support.

UPPER BODY EXTREMITIES

The back support is the usual mounting point for the head support: aspects to be considered around this have been covered in the “What makes a good head support?” THIIS Let’s Get it Clear articles.

What about the relationship of the trunk support to the shoulder girdle, arms, and hands? As discussed in Part 5 in this series, most wheelchair occupants do not need a back support any higher than being level with the base of the scapulae, because there is normally no contact between the occupant’s back and back support above this point (an exception is occupants undergoing high tone extensor spasms, for example). Indeed, a higher-positioned back support will impair the occupant’s range of upper body movement, and therefore their functionality.

Of great importance for most people’s functionality is the use of their hands, whether for writing, eating, texting, or operating a joystick, for example. An appropriately positioned back support can facilitate this functionality, but on top of this is the

back support’s physical relationship with the chair’s arm supports. This is where there has been a tendency towards inappropriate design.

For most people the anatomically correct, and therefore comfortable position, is to have our hands in front of us, and not rotated outwards along a chair’s standard arm supports. The result is that maybe our elbows alone are placed on these supports, and frequently these are not at the appropriate height to support the upper arm correctly in the shoulder socket. Without proper support at this point, occupants (particularly those with reduced joint proprioceptive sensation after, for example, a stroke) end up with subluxed joints and consequent extreme pain. This all could be prevented by early intervention with an appropriately positioned arm support.

One such support is Bodypoint’s Dynamic Arm Support (DAS) (Figure 5) which was invented by the renowned Belgian physiotherapist, Bart Van der Heyden (also the inventor of the EPiC seating system!). The DAS provides three points of support – at the elbow, along the forearm, and at the hand, with all parts designed to provide anatomically correct heights and angles of support and movement.

The clinical benefits and outcomes include:

• Contracture prevention and management

• Reduction of shoulder pain

• Mitigated impact of abnormal

upper extremity tone

• Strength and proprioceptive training of the upper extremity

• Prevent and minimise shoulder subluxation

• Minimise injury to the upper extremity

However, the DAS will only be effective if the positioning of the arm and hand are set up correctly for the occupant, and that any postural variation around the seating system does not affect this set-up. This is equally true in relation to all other functional uses of the hands where upper body positioning is crucial.

IN CONCLUSION

A good trunk support correctly prescribed and positioned can keep the occupant safe and can facilitate daily functional activities. Think of a back support as being a head positioning unit! Sitting is an activity and involves frequent postural variation. It is important that the elements of the seating system facilitate this variation in a safe and effective way.

‘Let’s

One in a series of regular resumés of aspects in the world of posture and mobility where there are common misconceptions, and myths to be addressed, to help promote better practice. Further items can be found at www.beshealthcare.net. If you are interested in receiving further information on the topic, please contact barend@beshealthcare.net

Dr ter Haar has been involved in seating and mobility for over 35 years, including lecturing internationally, and developing international seating standards.

Figure 5. Bodypoint’s Dynamic Arm Support

Maintenance peace of mind

• 7-year battery warranty / 2-year scooter warranty

• Solid tyres for added confidence for independent travel

• Charging port in steering column for simple on or off-board charging

Comfort

• Supportive seat with 4-point floating suspension

• Optional armrests for extra security & comfort

Ease of Driving

• Built-in turn speed reducer, meaning every turn is assisted to ensure a safe and smooth ride

• Simple and intuitive controls for a highly manoeuvrable ride

• Drives up to 10 miles/16km on a single charge

Robust, Lightweight & Portable

• Folds in seconds with colour-coded levers for quick and simple folding

• Weighing only 14kg (excluding battery)

• Carries up to 120kg / 18 stone

Buyers’ guide to mobility scooters

Discover key products to consider offering to customers...

Connex from Motion Healthcare

The automatic folding mobility scooter enables the user to effortlessly navigate with its compact design and advanced technology. The user can simply fold, unfold, and disconnect it in seconds for convenient storage and transportation.

With the heaviest part weighing just 17.6kg when disassembled, the Connex also supports users up to 18 stone and offers a range of up to nine miles on a single charge. With automatic folding at the touch of a button and a removable rear section, seat, and battery, Connex is ideal for lightweight and automatic mobility. motionhealthcare.co.uk

Pursuit 2 from Pride Mobility

A blend of power, comfort, and safety for everyday travels, the Pursuit 2 travels at speeds of up to 8mph, with lithium batteries giving a range of up to 40 miles. The innovative regenerative braking system ensures optimal energy efficiency while providing smooth and reliable stopping power. The high-back seat is designed for maximum comfort during extended rides as well as its complete LED lighting system for visibility and safety.

pride-mobility. co.uk

MEMBER

WEIGHS ONLY

360 degrees magnetic charging point

USB charging point

Weight Capacity 21 st 6 lbs (136 kg)

Speed 4 mph (6.4 km/h)

only 18.9 kg Estimated Range 10 miles

Storage bag as standard

Colours

WHILL R – 4 Wheel from TGA Mobility

With capable suspension, WHILL R has the ability to tackle kerbs, grass and gravel in comfort and control, up to 12 miles at a time. The unique stabiliser creates comfort and stability, combining independent suspension for a smooth ride. High ground clearance makes it easy to navigate uneven terrain.

The user can easily navigate tight indoor and outdoor spaces with a class-leading turning circle. The lightweight lithium LG battery allows for easy removal so the user can charge separately. The simple smartphone app can be used to check all the information the user needs, such as battery power and speed settings.

A portable, modern design allows for quick disassembly for simple transportation. It is available in a three-wheel version with a choice of five different colour options.

www.tgamobility.co.uk

Ignite Sport

The Ignite Sport blends performance and practicality. Designed on a strong foundation of the latest technology, the new flagship model in the Ignite range includes one-touch keyless start, Bluetooth speakers and a bright digital colour display.

User comfort is boosted with the heated and fully adjustable Captain’s seat and ultra-soft all-round suspension. Wider tyres offer improved stability and handling. Additional convenience features include the ambient floor lighting, a bag hook and mobile phone holder.

The 950W motor, 28 stone weight capacity and 75Ah batteries deliver a 35mile range, mastering inclines and varied terrains. www.scooterpac.com

GoGo Mg2 from Pride Mobility

The GoGo Mg2 travels at speeds of up to 4mph. With its magnesium foldable frame at only 14.7kg it is Pride Mobility’s lightest travel scooter yet and compact enough to fit in any car boot. It comes with 10Ah lithium batteries as standard for a longer range per charge.

pride-mobility.co.uk

Sterling Sapphire 2 from Sunrise Medical

The Sterling Sapphire 2 is a 4mph portable mobility scooter designed for exceptional manoeuvrability both indoors and outdoors. It effortlessly disassembles into four lightweight parts, making transport and storage easy. The one-touch Sterling lock system allows quick separation of the front and rear sections without cables or plugs – the user can simply lift the seat, remove the batteries, and unlock the rear. With dual handles on the batteries and rear drive unit, lifting and handling are safer and more manageable. The ergonomic delta handlebar provides wrist support for effortless control. LED front and rear lights enhance visibility, while the spacious floor panel ensures superior legroom. With a range of up to 19 miles, the Sapphire 2 is the perfect blend of portability, performance, and comfort.

www.sunrisemedical.co.uk

DeVilbiss Healthcare

Based on the original, the Manual Fold+ Scooter is an upgraded model with a fresh new design and an extensive list of new features. At only 19.8kg, the Manual Fold+ is up to 3kg lighter than the original model and contains a larger battery pack for an increased range.

drivedevilbiss.co.uk

Ascot from FreeRider

Help customers rediscover their mobility with the Ascot which effortlessly helps them to navigate pavements, shopping centres, and parks.

A lightweight design makes transport easy, with the heaviest part weighing just 14kg, allowing for simple lifting into a car. Designed for comfort and convenience, a plush padded seat ensures all-day comfort, while tool-free disassembly lets the user break the scooter into five manageable parts for quick and hassle-free transport. Safe and visible in any light, equipped with a bright headlight and luminous side lights the Ascot keeps the user visible, even on darker evenings, for a safer journey wherever they decide to go.

www.freerideruk.com

Vie and Vie LiFe from Electric Mobility

The Rascal Vie and Vie LiFe are economically priced 4mph scooters that will appeal to all consumers looking for a lightweight and manoeuvrable daily run-about, which is easy to take apart, store and transport. Comfortable to use, yet rugged and nimble they offer a tight turning circle and a range up to 13 miles. A maximum carrying capacity

of 121kg, with solid foam-filled puncture proof tyres, it is reliable and dependable for daily use. The Delta tiller comes with a convenient charging point for the 14Ah batteries, making it very easy to recharge regularly. Consumers can also choose the durability and added value of the Vie LiFe with 10Ah Lithium Ferro-Phosphate battery experience weighing just 3.7kg. electricmobility.co.uk

In partnership with

Dash Supreme Scooter from Dash Rehab

The Dash Supreme Scooter is ideal for users seeking a modern, easy-to-use and lightweight scooter. The main advantage is its portability. It folds down easily and is perfect for travel and storage, fitting into small spaces like car boots.

Ideal for everyday use, the scooter can be driven on pavements, used indoors and for trips to shopping centres, garden centres and supermarkets. The Dash Supreme scooter is designed for maximum user weight of 125kg and can reach a maximum speed of 4mph.

www.dashrehab.co.uk

Maxer ER from Kymco

The Maxer ER 8mph scooter is the next generation for a modern maxi type mobility scooter, according to Kymco.

Utilising the latest in technologies, Maxer brings users advanced features and the latest in modern design, to enhance their everyday life to the highest level, delivering the very best a mobility scooter can possibly be.

Featuring new 100Ah batteries, Maxer ER can achieve 45 miles of range in one full charge, 10 more miles over the original Maxer. Maxer ER also includes useful features, such as eye-catching LED lighting, a high-tech LCD dashboard, a super comfort suspension system and a powerful motor and drive train system.

www.kymco.co.uk/mobility-range

Westminster from FreeRider

Built for strength and stability, the Westminster supports up to 35 stone and is the largest in the FreeRider range. Its robust frame, extended width, and high ground clearance make light work of rough terrain, dirt tracks, and muddy puddles.

Engineered for durability, with double wishbone front suspension, twin rear shock absorbers, and powerful 100Ah batteries powering a 1300watt motor, the Westminster is designed to manage demanding conditions with ease. Boasting all-weather performance, a water-resistant LCD dashboard, fixed twin mirrors, bright lights, and indicators ensure clear visibility in any weather. For added protection, an optional rain canopy is available.

www.freerider uk.com

Sterling S410 from Sunrise Medical

The Sterling S410 is a 6mph luxury compact scooter, offering big features in a manoeuvrable design. With 10” pneumatic wheels and adjustable suspension, it delivers a smooth, stable ride, even over bumps and curbs. An optional heavy-duty rear suspension enhances comfort and control.

Powered by a 120Ah power module, the S410 provides excellent torque and range, ideal for urban trips. Its compact 645mm x 1219mm dimensions make manoeuvring through busy streets effortless. Designed for custom comfort, it features adjustable seating, armrests, and a tiller, ensuring the perfect fit. The wig-wag control system allows for easy navigation, while bright LED lights keep you visible at all times. The S410 combines power, comfort, and style for the perfect mobility solution.

www.sunrisemedical.co.uk

Mayfair 8 Evolution from FreeRider

A short wheelbase and lightweight frame ensure highly manoeuvrable, effortless handling for all riders, while the delta tiller provides intuitive, accessible controls making the Evolution a joy to drive.

Packed with features and nextgeneration styling, the rugged floor mats and durable bumpers provide protection, whilst a striking central LED halo light will help the user to stand out and stay visible in any weather. With its modern design and legacy of reliability, the Mayfair 8 Evolution offers contemporary style and trusted performance – perfect for those who refuse to compromise.

www.freerideruk.com MEMBER

K-Lite FE from Kymco

K-Lite folding scooters are designed to offer users the ultimate lightweight folding scooters for easy storage, transportation and handling. These compact and ultra-lightweight scooters incorporate the latest technologies in lightweight materials, electronics, folding mechanisms and safety.

Available as either K-Lite FE (Electric) and K-Lite F (Manual), the scooter offers a variety of features to improve the user’s mobility and ability to take their scooter wherever they wish to go.

When folded, this little scooter can be stored in many handy locations, making travel more convenient and trouble-free. K-Lite folding scooters are made from lightweight aluminium and are fitted with a 1.64kg ultralightweight lithium battery pack, which can be carried indoors to be conveniently charged.

www.kymco.co.uk/mobility-range

Comet Pro from Invacare

The Comet Pro four-wheeled scooter is designed to deliver exceptional comfort and control, making it an ideal choice for customers who demand both reliability and performance. It offers an excellent driving range up to 37 miles with 75Ah batteries and a maximum speed up to 8mph.

Key features include a new front and rear suspension system, two powerful 75Ah batteries, a full lighting system and a two-step disengaging lever. Its maximum user weight is 160kg. The scooter comes with a two-year warranty (12 months on batteries).

www.invacare.co.uk

Genie Ultralight from Monarch Mobility

The Genie Ultralight is a game-changer, setting a record as the lightest folding mobility scooter on the market, according to Monarch Mobility, at just 12kg. This breakthrough in weight reduction ensures that customers can lift and transport it with minimal effort.

Despite its ultra-light frame, it maintains a strong 19-stone weight capacity, proving that lightweight doesn’t mean compromise. It folds manually in seconds, making it the ideal choice for active users, frequent travellers, and those with limited lifting ability. With its cutting-edge appeal this model will attract customers who demand the lightest, most practical scooter available.

www.monarchmobility.com

Breeze X from TGA Mobility

The Breeze X offers comfort and capability on rugged terrain. Its all-round suspension delivers unrivalled comfort and stability. Large alloy wheels and tyres mean the user can take their scooter on rough terrain without worrying about stability or ground clearance. The user will find easy-to-use controls at their fingertips with in-built safety systems, creating confidence in any situation. Generous leg room and a supportive, adjustable seat and tiller allow for the perfect seating position.

Ample storage provided by secure, lockable and waterproof compartments at both the front and rear keep everything the user needs safe and at hand. The customer can choose from a range of options and upgrades to tailor the Breeze S4 to their needs and lifestyle such as a solid all-weather canopy and battery options allowing for up to 34 miles on a single charge.

www.tgamobility.co.uk

GoGo Super Portable from Pride Mobility

The GoGo Super Portable travels at speeds of up to 4mph. Weighing only 18.9kg its carbon fibre frame makes it strong yet lightweight. As well as its unique folding mechanism for easy transportation, its multiple other features include 360 magnetic charging point and ample storage both under seat and in a front storage bag which comes as standard. It has front and rear LED lighting as well as an adjustable front tiller.

pride-mobility.co.uk

Atom Fold from Scooterpac

An ultra lightweight premium folding scooter, the Atom Fold scooter offers retailers a standout mobility solution. Weighing just 15.2kg, its magnesium frame and two-step folding system make it easy to lift and store. It’s the ideal portable scooter for travel-focused customers.

The removable lithium battery with fast charging delivers a nine-mile range, extendable to 18 miles with an optional second battery stored in the footwell. Designed as the everyday companion that fits in most hatchback car boots, the Fold is airline approved, offers simple controls and a weight capacity of up to 125kg. Features like the adjustable armrests, a collapsible storage basket, and a bright front LED light enhance comfort and practicality.

www.scooterpac.com

Smart design, simple to split, effortless mobility.

Vista and Vista DX from Electric Mobility

These powerful mid-size 4mph transportable scooters are the travel companions customers need for the spring/summer months. Ideal for longer, more comfortable days out, the pair feature full suspension, a Comfort or Captain’s seat, a generous turning circle, and quickrelease features as they dismantle into six parts.

Retailers can offer customers solid tyres or the option of pneumatic tyres at no extra cost and close the sale with the convenient off-board charger, which is available as standard on both models. They are sturdy enough for long adventures yet small enough to nip around town. For a lightweight feel when transportation is a priority, the Vista 34Ah battery model is a good choice. If an increased range is desired for longer periods of use, then the Vista DX 50Ah battery has got the user covered.

electricmobility.co.uk

Xcursion from Motion Healthcare

The Xcursion is built to keep the user moving with a range of 30 miles and a top speed of 8mph.

It boasts a cutting-edge, modern design complete with LED headlights and dynamic sequential indicators, ensuring the user can travel safely and in style. Its all-round suspension and soft pneumatic tyres deliver a smooth, comfortable ride, while the padded, adjustable captain seat and tiller providing personalised comfort.

The user can enjoy the convenience of contactless start – they can just tap the key card and go. The integrated storage on the tiller, spacious floor pan, and easy-to-read digital display enhance every journey.

With a user weight limit of 25.2 stone, the Xcursion combines power, comfort, and style.

motionhealthcare.co.uk

Savvy 8 from Scooterpac

Designed with affordability and practicality in mind and taking inspiration from premium products, Scooterpac has created Savvy. Mobility retailers can depend on the Savvy 8 as both an affordable and practical solution.

Built with advanced technologythe Savvy 8 features the latest conveniences, including Bluetooth audio, USB charging and a mobile phone holder. It is powered by a 600W motor, and it provides a 28-mile range, ideal for urban and suburban travel. The all-round suspension and adjustable Captain seat ensure a smooth, comfortable ride over varied terrains. It is supported by pneumatic tires and offers a user weight capacity of 180kg.

www.scooterpac.com

Explorer from eFOLDi

The award-winning eFOLDi Explorer is an ultra-portable Class 3 lifestyle scooter that folds and unfolds in a matter of seconds, so it can be transported easily in a car, train or plane. No complex assembly is required –the user can simply unfold and go.

Weighing only 17kg, excluding battery, the Explorer features a high specification, airline-approved lithium battery and a lightweight aluminium-alloy chassis, making it the perfect travel companion. Offering the perfect blend of uncompromising style, portability, and versatility, the Explorer is exceptionally manoeuvrable and can adapt to a wide range of travel needs. In the UK, the Explorer is protected by a seven-year lithium battery warranty and a two-year comprehensive warranty on all major components for total piece of mind.

www.efoldi.com

K-Lite Comfort Ali from Kymco

The new K-Lite Comfort Ali is an ultra-light transportable scooter. Developed from the ever-popular Klite Comfort it is now even lighter and easier for lifting and handling when transporting or storing.

This new model also benefits from extended range and now offers up to 18 miles due to the new 18ah lithium battery, meaning the user can travel further with confidence. This model offers full all-round suspension, which provides an extra level of comfort on pavements and rougher surfaces, making the user’s journey more enjoyable. The heaviest part is just 9.9kg with a travel range of up to 18 miles, and it is available in four colours.

www.kymco.co.uk/mobility-range

DELIVERY

l Nationwide delivery & installation

l Removal & disposal of old products

l Manufacturers warranties honoured

l Owned & operated fleet of vehicles

SERVICING

l Annual equipment servicing

l LOLER testing & inspection

l Bed inspections & servicing

l Engineer call-outs for repairs

STORAGE

l 35,000 Square foot warehouse

l Short term storage solutions

SOUTH EAST/EAST/EAST MIDS/LONDON

Telephone : 01656 645755 E-mail : sales@kymcouk.co.uk

SOUTH WEST/WALES AND BORDERS

Mike Ridley : 07526 563518 E-mail : mridley@kymcouk.co.uk

NORTH/SCOTLAND/NORTHERN IRELAND

Chris Stubbs : 07526563927 E-mail : cstubbs@kymcouk.co.uk

MAXER

Luxe from Electric Mobility

Delivering a premium look and feel, the Rascal Luxe blends style, practicality, safety and technology.

The state-of-the-art styling highlights its sleek, lightweight aluminium frame. It is designed for ergonomic “all day” comfort with more space around the tiller, offering increased legroom that accommodates a range of heights from 4’11”6’4” plus, while the deluxe seat encourages 100 degree posture perfect alignment.

The Luxe offers 360º LED high-efficiency lighting, a distinctive tiller lock and a Lithium Ferro-Phosphate (LiFePO4) 27Ah Prismatic battery, weighing just 6.7kg with a long-range capability up to 27.5 miles. The Rascal Luxe offers peace of mind with the Rascal Lifetime Battery Guarantee. Its intuitive design, ease of use and superior battery performance make it an attractive choice for customers.

electricmobility.co.uk

Breeze Midi 4 from TGA Mobility

The Breeze Midi 4 is ideal for anyone looking for a compact scooter that can handle a diverse range of settings, equally at home in both urban or more rural environments.

The scooter contains all the quality elements of TGA Mobility’s top-of-the-range Breeze S but in a compact and nimbler package. With all-round suspension, a fully adjustable, rotating seat and an adjustable tiller as standard, the user is able to find the perfect driving position. Ergonomic handlebars are designed to give forward and reverse control using both hands with either fingertips or thumbs. All other functions are operated at the touch of a button, and a handy high/low speed switch allows the Breeze Midi 4 to be operated safely at 4mph on the pavement or 8mph on the open road. Bright LED front and rear lights and indicators, alloy wheels and large pneumatic tyres for a smooth ride, twin rear-view mirrors and front and rear storage boxes come as standard, so the user can travel in style and comfort.

www.tga mobility.co.uk

CLEARANCE SALE

DUE TO RELOCATION OVERSEAS

Large discounts negotiable for bulk purchases. Everything must go.

WALKING STICKS, FOLDING CANES, ORTHOPAEDIC CANES, SEAT STICKS, WALKING UMBRELLAS, FERRULES, WRIST LOOPS AND DISPLAY STANDS ALL HEAVILY DISCOUNTED

Please contact us for our clearance price list Tel 01460 75686 info@classiccanes.co.uk

Genie Lightweight from Monarch Mobility

The Genie Lightweight is one of the lightest folding mobility scooters on the market, according to Monarch Mobility, and weighs just 16.85kg. Designed for effortless travel, it folds manually in seconds, making it ideal for customers who need a compact, easy-to-handle solution.

With a robust magnesium alloy frame, it supports users up to 19 stone while ensuring durability and stability. Solid puncture-proof tyres and an adjustable tiller enhance comfort and control, making it a reliable choice for daily use. Whether for retail stores, travel companies, or mobility specialists, this scooter meets the growing demand for lightweight, portable mobility solutions. Stocking the Genie Lightweight means offering customers an ultra-light, practical, and highly manoeuvrable scooter that suits their active lifestyles.

www.monarchmobility.com

AstroLite from Drive DeVilbiss Healthcare

This light scooter has a convenient rear handle and an easy-grip front impact bar, making it simple to lift, handle and position in a car boot, so it is ideal for transportation. Featuring a slimline design, all-round suspension and an excellent turning circle the AstroLite provides an exceptional ride for the end user.

drivedevilbiss.co.uk

Hop Into New Business Growth

Sterling S800 by Scoozy from Sunrise Medical

Help customers experience freedom, power, and style with the Sterling S800 by Scoozy, a next-generation mobility scooter designed for those who demand more from their ride.

With robust 18” wheels and advanced suspension, the S800 glides effortlessly over city streets, rugged trails, and uneven terrain. The bike-style handlebar controls, thumb throttle, and handoperated brakes ensure an intuitive and effortless driving experience.

Featuring a full-color LCD display, NFC locking, and a USB charging port, the S800 keeps the user connected and secure. A high-performance lithium battery delivers an impressive 31-mile range, while its ergonomic cushioned seat and adjustable backrest provide superior comfort. Whether the user is cruising through urban landscapes or exploring the outdoors, the S800 is built to elevate every journey.

sunrisemedical.co.uk

Help customers experience freedom of movement with the Air Active, a versatile and portable mobility scooter designed for both indoor and outdoor use.

Combining comfort and ease, it is perfect for quick trips or long days out at just 15kg in carry weight.

drivedevilbiss.co.uk

A blend of innovative design and functional excellence, the Flow X is our most versatile stairlift, perfect for both straight and curved staircases.

Flow x

Xplorer from Motion Healthcare

The Xplorer features a fully enclosed solid cabin, allowing the user to venture out, rain or shine.

With an impressive range of 40 miles and a top speed of 8mph, the Xplorer is built for the long haul. Its spacious cabin includes car-style doors with sliding windows, ensuring easy access and ventilation. Inside, the user will find convenient controls for the windscreen wiper and heater, keeping them comfortable and safe, whatever the weather.

It comes in five stylish side panel colours and boasts delta handlebars to provide ergonomic, comfortable control. With a user weight limit of 31.5 stone, the Xplorer combines strength, style, and sophistication.

motionhealthcare.co.uk

Genie Auto from Monarch Mobility

For those who want convenience at the touch of a button, the Genie Auto is a lightweight autofolding scooter weighing only 17.5kg. Based on the Genie Lightweight, it retains the same strong, compact design while adding effortless automatic folding.

Users simply press a button, and the scooter folds in seconds, eliminating the need for manual handling. Supporting up to 19 stone, it combines portability with impressive durability. Ideal for customers who prioritise ease of use, the Genie Auto is perfect for travel, storage, and daily mobility. By stocking the Genie Auto, businesses provide a premium, user-friendly mobility solution.

www.monarchmobility.com

Leo from Invacare

The Invacare Leo is a well-established model in the market, known for its strength and reliability, ease of use, and all-round solid performance. It comes with a wide range of options such as walking frame holder, rollator holder, seat suspension options, oxygen bottle holder, storage cover, extra baskets and even the option of a windscreen.

Some of the other key features include a smart, comfortable swivel seat with adjustable armrests, an ergonomic Delta handlebar and powerful 36Ah batteries. With a maximum user weight of 136kg, the Leo offers comfort, performance, and practicality, making it a popular choice for customers.

www.invacare.co.uk

MEMBER MEMBER

Lite from eFOLDi

The award-winning eFOLDi Lite is one of the world’s lightest, folding travel scooters.

Weighing just 14kg, excluding battery, the recently upgraded Lite model is the latest and most advanced scooter from eFOLDi. It folds and unfolds in just a few seconds, fits easily into most car boots

and is simple to store and transport. The Lite’s revolutionary design features a high specification, airline-friendly lithium battery and a lightweight magnesiumalloy chassis, so it’s not only portable it’s also durable.

A variety of optional accessories is available for the Lite scooter, including

National Sales Director

Join Primacare, a leading UK manufacturer of bespoke seating for domestic and care environments. With over 20 years of innovation and a strong reputation for quality, we are expanding and seeking a dynamic National Sales Director to drive our growth.

THE ROLE

You'll lead and develop our sales team, expand our customer base, and build lasting relationships.

Responsibilities include:

• Shaping and executing our sales strategy

• Driving B2B partnerships and identifying new market opportunities

• Managing sales forecasts, budgets, and performance targets

• Leading, motivating, and training sales teams

• Influencing senior stakeholders and driving business success

Apply now by emailing your CV to david@primacare.co.uk primacare.co.uk

WHAT YOU NEED

• Proven leadership in sales strategy and team development

• Strong commercial, negotiation, and client-facing skills

• A results-driven mindset with a strategic vision

WHAT WE OFFER

• Competitive salary

• Company car/allowance

• Bonuses

• Pension

• Career growth

armrests, coloured seat cushions, and pneumatic tyres.

In the UK, the Lite is protected by a seven-year lithium battery warranty and a two-year warranty on all other major components.

www.eFOLDi.com

Business Development Manager – Southern Region

We are looking for an energetic, self-motivated Business Development Manager to drive the growth of our company by identifying new business opportunities and fostering strategic partnerships. The ideal candidate will have a strong understanding of market trends, excellent negotiation skills, and a proven track record of building relationships that lead to profitable business ventures. Minimum of 5 years experience in business development, B2B sales, or a similar role. Applicants should be based centrally (South of Birmingham) to cover South of the UK and should be prepared to travel with some overnight stays, must have a valid UK drivers’ licence. Salary negotiable, plus commission and great benefits package.

KEY RESPONSIBILITIES

• Optimise opportunities & growth potential within the designated area, managing the customer base with full autonomy.

• Analyse market trends, customer needs, and competitive landscape to develop strategies for expanding business opportunities and increasing revenue.

• Proven experience in a solution-selling environment, with a deep understanding of customer needs analysis and consultative sales techniques.

Applicants should apply in writing by sending full CV with covering letter to HR@bespokestairlifts.co.uk

• Monitor and report on key performance indicators (KPIs), providing regular updates to senior management on business development progress.

• Lead negotiations, define contract terms, and finalise solid sales commitments that are beneficial to the company and clients.

• Build and maintain longterm relationships with existing and potential clients, ensuring a high level of satisfaction and repeat business.

Whill F

Lightweight, foldable, manoeuvrable

Discover the foldable Whill F powerchair. Easily transported on buses, trains, and planes, in the boot of a car or simply folded and stored when not in use. Download the simple smartphone app which allows you to check your charge level, lock and unlock, manage settings and even drive Whill F from your phone.

Weighing only 26kg, Whill F is one of the lightest powerchairs on the market today and folds in one simple movement. The lithium battery weighs less than 3kg yet gives a range of up to 12 miles per charge.