Thiis May 2016 by THIIS

THIIS Trade Magazine • Issue 212 • May 2016

Issue 212 • May 2016

Providing news and views in the trade since 1999

TRADE MAGAZINE

For everything new

Providing news and views in the trade since 1999

Milestone for pioneering retailer TRADE DEALS

BRANDING OPPORTUNITY LAUNCHES

SELLING WITH GIFT VOUCHERS

NEW PRODUCTS LATEST NEWS JOBS ON OFFER

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explore accentu8 today and receive our brochure www.accentu8.net t 01446 776111

…from the editor

Don’t be shy, why not get in touch...

In an interesting move, Essex County Council leader David Finch has called on the Government to create a Help to Care ISA. He says that we need to look at how we do things differently and that, at present, his Council spends £1m every single day on social care, a third of its entire budget. Also, the number of 85 year olds in Essex is set to double over the next decade. He suggests that, following the introduction of the lifetime ISA, why not look at a Help to Care ISA, targeted at the over 50’s who may have care needs in ten to 20 years-time and need to start saving now? It’s something that I know has been muted before by people in our industry and it has to make sense, but I imagine it isn’t something that is easy to do. If you are in the industry and know about the equipment and services that can help in later life, then I would imagine you would see it as a sensible step, but for the vast majority it isn’t something that they would want to spend time considering I suspect and that’s the problem. It will take time, but I wouldn’t bet against the move towards an insurance or savings plan down the line.

Editor David N Russell Tel: 01536 710050 E-mail: info@thiis.co.uk

Assistant Editor

David N Russell

Calvin Barnett 01933 278086 newsroom@thiis.co.uk

Editor

On the front... Spotlight on 25 years of retail. See Page 14.

Advertising Enquiries You can find THIIS on Twitter at: wwwthiiscouk

Ed, Jayne or Sue 01536 317000 advertising@thiis.co.uk

INSURANCE & FINANCE A helping hand when you need it most.

Call us today 01582 840067 www.thiis.co.uk 3

“When you brand anything, you want to make sure that the quality is going to be very good all the time”

Branding opportunities Page 6

“It was almost certainly the first retail outlet in our marketplace to be located in a prime shopping venue”

“A recipient of a gift voucher would, on average, spend more than 70% extra when they visited the store”

Contributors this month...

Nicola Pittaway Bridge PR & Media Services

Alastair Gibbs TPG Disableaids

Gail Cohen UKGCVA

4 www.thiis.co.uk

InTHIISissue...

“By giving something away we are receiving far more valuable referrals in return”

More retail outlets added Page 8

Round Up Page 12

Milestone for retailer Page 14

New to the team Page 28

Growing at home and abroad Page 36

Scooter win at Gadget Show Page 38

Aiming at stairlift market Page 48

WHERE THE TRADE COMES TO DO BUSINESS Register for a place now at

www.tradedays.co.uk/THIIS

z Meet over 130 suppliers on our biggest exhibition floor yet z Take advantage of the special trade deals and save ££££ z See the latest innovations and product launches z Choose from a packed programme of free business, sales and marketing seminars z Network with industry colleagues: Trade Days unique retailers plus buyers from the co-located Pharmacy Show

Branding opportunity for pressure care products A&J Meditext has been supplying high quality pressure care products for years and is a specialist in welded and sewn manufactured items. Now the company is offering distributors and retailers the opportunity to promote their own branded pressure care products with a guarantee of the highest quality, competitive pricing and all the support they need to develop a successful pressure care business. Group Operations Director, John Kay explains: “We have decades of experience and now we are looking to help other companies build their own brands. We can offer a large range of high quality mattress covers and wheelchair cushion covers, all of which can carry a customer’s logo.” John says that there’s another important service the company can help with too. “We can manage retailers CE files or work on a license agreement to cover this area making it easier for our customers to do business in this sector. We can also oversee and support specific product related clinical trials on a customer’s behalf if they wish to do that.” John added: “The pressure care sector can be seen as quite specialist but we believe that there are plenty of companies out there that could do very well with their own branded products. However, when you brand anything, you want

Group Operations Director, John Kay

to make sure that the quality is going to be very good all the time and that’s what we can offer. All our products are British made and I think the trade will be surprised at our competitive pricing. They will be able to offer their own customers very good value products that they are confident of doing the job. John says that you don’t have to be looking to buy huge “When you brand anything, amounts either. “We you want to make sure that are aware that for many businesses the quality is going to be very ordering large good all the time” amounts isn’t going to be something they will be looking to do and so we have very realistic minimum order quantities that we believe will be attractive to businesses of any size. We also offer the option of the products being delivered straight to the end customer too.” For more details, call 0113 244 6624 or email sales@ajmeditext.co.uk. The website is at www. ajmeditext.co.uk

The company is a specialist in welded and sewn products

6 www.thiis.co.uk

Your name and your logo on every pressure care product you sell Build your brand while you build your business with your own branded pressure care products. If you are looking for the highest quality, competitively priced and with a sensible minimum order quantity, call us today for more details. Call 0113 244 6624 or email sales@ajmeditext.co.uk

www.ajmeditext.co.uk

ScootaMart adds to high street retail outlets ScootaMart continues to expand with more retail outlets opening in prime retail locations and with fully equipped service and repair centres. Managing Director, Spencer Coe, told us: “Our high street retail strategy continues with another branch opening later this month in the Ladysmith Shopping Centre, Ashton Under Lyne. It will be managed by Gary Eastwood who has been with ScootaMart since 2008.” It follows the opening of a shop in Leigh, which is being managed by Gary Blood (ex LLG wheelchairs) and David Smith (ex Smiths Care Centre). The pair has over 30 years of mobility retailing and servicing experience between them. Spencer says that there is also still a strong focus on online business too. “We still take our internet presence very seriously and have recently appointed Louis Spencer as our IT Development Manager. He has many years’

experience having worked for Brighter Future Workshop and his knowledge of IT and the mobility industry is proving a great asset and a valuable addition to our team.” He added: “Our policy has always been to use the website to tempt customers to call into the stores and this will continue. However we will be launching a new website packed with daily living aids available to buy online The new store can be contacted on 01942 909942. The new website, which will be live shortly, will be at www.disabledstuff.com

Fraud alert as retailers are used to con suppliers Companies are reporting some serious fraud activity in the industry with one leading retailer being targeted and others also being used to mislead suppliers. The Ableworld name has been used on a couple of occasions. Suppliers have been sent a purchase order for high value stock with the Ableworld logo and then somebody has collected the stock from the suppliers warehouse. Ableworld has not sent these purchase orders. The company says that it does not collect from suppliers, with all orders being delivered to its stores. The buying team at Ableworld has 8 www.thiis.co.uk

requested that anyone unsure about an order should contact them to check that it is legitimate. One supplier has reported being caught out by the scam when another retailer’s details were used to place an order worth £9,000. According to the supplier, the scam is very clever, using proxy server email addresses based in the United States and is almost impossible to spot. Anyone receiving orders that request that the stock is collected should be on their guard.

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Focus

PR & Marketing Why not make 2016 the year you enter an award for your company or one of the products you sell? It’s a great way of getting yourself some publicity and here Nicola Pittaway, Account Executive at Bridge PR & Media Services explains why it’s important to enter and how you make the most of it from a PR point of view.

Award rewards – Making the most of your win For any business, winning an award is a significant milestone, and important validation for your hard work. You already know your company is doing great work, so to receive validation from industry peers is a great boost to you and your team and a great way to give recognition and thanks to everyone who plays an important part in your business. Just as importantly, it demonstrates to potential clients and existing ones that your business has been independently validated by an unbiased expert. Despite this kudos, all too often, once the celebrations and congratulations are over, there is a risk that the potential to capitalise on your success will not be fully utilised. This is the ideal opportunity to raise your profile and communicate your added value to all your clients and future prospects.

knowledge, setting yourself as an industry expert. A company blog should be a regular feature of your PR strategy, and with an award or accreditation under your belt you can utilise this tool to create a talking point. Tell prospects not only that you have won but why you have won. What set your business apart from your competitors? How did you achieve your success and what are your USPs? Regardless of what your marketing plan looks like, the important thing to remember about an awards win is that your success is not over until the fat lady sings. Winning an award is a great achievement that should be a big part of your company key messaging and marketing strategy for many years to come – and even when you win another one, of course! Bridge PR is a multi-specialist PR and communications agency with over 20 years’ experience of both the specialist manufacturing and healthcare markets. Having worked closely with a number of businesses in this sector, Bridge PR understands the clear needs of specialist manufacturers operating in both a trade and consumer capacity, and can identify and implement a number of strategic PR and marketing campaigns, which deliver results. Call 024 7652 0025 or visit the website at www.bridgepr.co.uk

“How did you achieve your success and what are your USPs?”

What can your business do to promote your success? Don’t be shy, use your title – once an award has been won you should expect to receive the award logo – make sure you use it. This is a great free marketing tool, which should become key marketing collateral. The award logo and title of your award, along with the year of your win, should feature prominently on your website. In addition, add the logo to all of your correspondence, from email signatures to business cards, newsletters and social media accounts. Email Marketing – Include the news of the award in your e-mail newsletters. Share the story behind your award and why you won. You can even include a link back to your award press release. Blog – Blogging has become an extremely important online PR tool. It presents you with an opportunity to demonstrate your authority within the industry, offering insight and discussion regarding trends and news within your sector. With regular contribution this is the perfect way to demonstrate to your clients and customers your

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First Senior Finance Provide the Best Sales Tool to Improve Sales and Proot DIRECT ACCESS TO OUR UNDERWRITING TEAM MEANS QUICK DECISIONS, FLEXIBILITY AND HIGHER ACCEPTANCE RATES

round up

New castors and wheels catalogue Five year contract win Dolphin Lifts Western has won a five year contract to maintain lift equipment for Curo, one of the largest housing organisations in the South West of England. The company will service and maintain several hundred stairlifts, homelifts and hoists across the BA and BS postcodes of Bristol and North Somerset. Curo is a housing and support organisation that manages nearly 13,000 homes and is building hundreds of new homes every year. The website for the company is at www.dolphinliftswestern.co.uk

Bath donation to DIY SOS Gainsborough Specialist Bathing donated and installed a Windsor 2 bath on DIY SOS for an injured war veteran. The DIY SOS Big Build ‘Homes for Veterans’ Special was the most ambitious construction challenge to date. Ex Guardsman Lamin Mennah was the recipient of the bath. The donation included all technical support, pre-installation plumbing and electrical guidance, fitting and commissioning. The website is at www.gainsboroughbaths.com

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The new Elesa Castors and Wheels catalogue offers a one-stop reference for their full range of castor assemblies and components. It includes 9 new types with extensive selection and guidance notes to assist buyers in specifying for loading, floor surface, functionality and materials. The Elesa Castors and Wheels catalogue is available free by calling 01526 322670. The website is at www.elesa.co.uk

20 YEARS OF HAND-BUILT QUALITY • • • •

UK manufacturer, established in 1996 Curve & Straight lifts to suit all staircases Innovative, adjustable ERGO chair Award-winning reconditioned scheme

• • • •

Space seat for narrow staircases Fastest lead times in the industry for a hand-built, custom-fit, curved rail Outstanding service and aftercare

www.platinumstairlifts.com

Freephone 08000 355 591

WE DELIVER YOUR PROMISES We are a nationwide delivery company based in the heart of Yorkshire. We specialise in the delivery, installation, demonstration, handover and testing of all types of healthcare products.

Our services include: • • • • • • • •

Delivery and Installation of ALL Healthcare Products Engineering Call Outs Removal and Disposal of Old Products Honour Manufacturers Warranties Customer Service Management Full Annual Services Inbound Receipt and Warehousing LOLER / PUWER Testing

Visit us at www.hdd-ltd.com @HDDltd

/HDDLtd

Big milestone for pioneering retailer Retailer Alphamarque Limited reaches its 25 year milestone this month. Set up initially as a catalogue operation, the company now has two retail outlets, in St Albans and Colchester. Director, Grahame Partridge had the idea to set up Alphamarque after first working for Esso in the retail market followed by a move to Remploy which had over 11,000 employees around the UK, many of them with a disability. Grahame told us: “I had seen that there was a lack of products available and places to buy them from and that was the trigger for me to form Alphamarque in 1991. It was right at the height of an economic recession, but sometimes that’s a good time to start a business because you have to focus very closely to survive.” The name of the company was conceived with directories in mind, as Grahame explained: “It was well before Google and the Internet, but we did have lots of directories that businesses used and so my first priority was to have a company name that started with the letter ‘A’ so that Alphamarque would always be near the front of 14 www.thiis.co.uk

a listing. The first letter of the alphabet along with the meaning of a badge of distinction seemed to do the trick. Also, I didn’t want to become limited geographically by having the name of a town, city or region in the name.” The business started as a catalogue operation: “We put together a simple catalogue to start with and the business took off when we circulated the catalogues to community centres, clubs and specialist homes. In addition, we were invited to speak to thousands of club members in and around London and the Home Counties to make people aware of the products available.” It was, back in the 1990’s, a cost effective way to get the company and its products known in a sizeable geographical region without the help of websites and Social Media. “To this day we have the strapline of ‘Try before you buy’ and those early visits were very useful to meet people

The business is a family affair

Experience a First Class Dealer Journey with First Senior Insurance WE AIM TO RESOLVE ALL CLAIMS WITHIN 48 HOURS WE AIM TO HANDLE ANY QUERY YOU HAVE WITHIN AN HOUR WE AIM TO PROVIDE THE MOST COMPREHENSIVE INSURANCE AVALIABLE WE AIM TO ALWAYS KEEP YOU AND YOUR CUSTOMERS HAPPY

The retail showrooms came along a few years after the business was launched

who could clearly benefit from the products we had. It also led to new product ideas which we could feed back to various manufacturers with customers’ benefits in mind.” It was five years before a retail outlet came to fruition, with the business growing through the catalogue and a team of sales agents. “We marketed it throughout London and the Home Counties which combined had a population of over 6 million and with the percentage of elderly and disabled people growing, it made for a very proactive marketplace. It was very much a face to face business. The model was along the lines of a Betterware catalogue operation and we had 8 sales agents working on our behalf. A decision was made to have up to 3 mobile showrooms operated by salaried employees and with the demand constantly growing, it was clear that we had to invest in a bricks and mortar retail outlet.” There are two retail outlets these days with the first opening in 1996. It was in an out of town shopping centre in Hatfield, and was almost certainly the first retail outlet in our marketplace to be located in a prime shopping venue, retailing alongside 80 other stores, all under one roof. “We decided that we needed a strategically located outlet and by positioning ourselves in a centre giving us an annual footfall in excess of 5 million visitors a year, we felt that this was a preferred route compared with a more modest location in a secondary site away from a town centre.” The second retail outlet opened three years later in the centre of Colchester. “We chose that location as we knew that a cost effective way 16 www.thiis.co.uk

of operating was to have shops and mobile showrooms approximately 70 miles apart.” The mobile showrooms are still operating at full capacity visiting more and more specialist centres and interest groups. “They are an equal part to our retail shop operation as the income they generate is constantly growing.” Asked what the best decision he has made is, Grahame replies: “Being in the business in the first place. It’s a people business and we have been able to build a family enterprise with both my daughters and son immersed in every aspect of the company’s operation. We have other members of staff that have been with us a long time and that experience is vital and well-recognised by our “It was almost certainly customers. We are able to offer products the first retail outlet in our at best value as well marketplace to be located in as giving great advice and an enviable afterprime shopping venue” sales service.” The retailer’s suppliers have good things to say about their customer too. John Negus of Cosyfeet said: “Alphamarque is our longest serving stockist. During 23 years we have always been impressed with the level of customer service and product knowledge shown by the team. Such retail success and longevity in the mobility industry is rare.” And Geoff Morris of Uniscan added: “It has been a pleasure to supply the company: “A strong, trusting relationship between supplier

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and retailer is fundamental to successful business and that is exactly what a supplier gets when dealing with Alphamarque.” Grahame believes one of the major changes over the 25 years that he has been involved as a retailer is the development of product design and packaging. “I know we’ve helped in that area by talking to our suppliers and encouraging more colour and design in their packaging to help us merchandise better. If I compare our showroom now with what it looked like over 20 years ago, then it has a great deal more colour and product information to attract customers to buy.” “Having our first retail outlet in a major shopping centre certainly helped us to keep retail standards at a very high level,” he told us. “We were unique in what we were selling and we learnt a great deal from other retailers some of whom have been in retailing for over a 100 years and their knowledge and experience was invaluable to us.” So maybe Alphamarque might reach the 100 year milestone too? “With the marketplace developing all the time, there’s no reason why that couldn’t happen.” Grahame concludes “Alphamarque has evolved steadily over these past 25 years and we have applied different sales and marketing

strategies in an ever changing mobility market. We intend to meet the needs of new and existing customers’ demands in a similar way for many years to come.” You can contact Alphamarque on 01727 837836 and sales@alphamarque.com. The website is at www.alphamarque.com

MANUFACT URED IN T HE UK

Orchid Medicare Interested in becoming a distributor?

As an Orchid Medicare distributor, you will realise a series of exclusive benefits such as:

Orchid Medicare is one of the UK’s leading manufacturers of specialist bathing and moving and handling equipment. It is an exciting time at Orchid, recent investment into site development, new fabrication machinery and skilled personnel means that our focus has truly turned to business expansion. We have modified our current range of equipment to better cater for clinical professionals and their client’s needs, as well as completing R&D and design of the next generation of products. We are now looking to engage with interested distributors to work with Orchid Medicare in taking our products to market. If you are interested in becoming an Orchid Medicare Distributor, please get in touch with us to arrange a provisional meeting with our Clinical Business Development Team contact: Steve Whitehall – Clinical Business Development Manager E - swhitehall@orchid-medicare.co.uk T - 01482 820333

www.orchid-medicare.co.uk

18 www.thiis.co.uk

Exclusive product supply within a preagreed territory that suits your business Significant demonstration stock support Central marketing and exhibition exposure from Orchid Medicare to drive enquiries Sales and Marketing campaigns and supporting collateral Valuable input into next generation product development Increased sales through referrals and web enquiries Exclusive volume driven discounts Client and Patient equipment assessments by a Clinical professional

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new on the market

Going large for TGA New accessory for wheelchair The Days Escape Lite Wheelchair from Patterson Medical now comes with an attractive modern water resistant back pouch. It features one main sealed compartment with expandable sides, giving users extra storage space, ideal to keep essential items close to hand. Call 03444 124 330 or email retail. sales@pattersonmedical.com

TGA has unveiled the latest version of its larger folding scooter - the Maximo which is based on the smaller TGA Minimo. The latest product includes a new tiller that is fully adjustable on multiple levels and which will allow an owner to relax their shoulders, arms and hands completely when driving. There is also a more supportive seat. Call 0800 107 5349. The website is at www.tgamobility.co.uk

Sticks with bags The Blue Badge Company has introduced a range of colourful and compact folding walking sticks and matching bags. For more information, call 0117 925 1358. The website is at www.bluebadgecompany.co.uk

Continence Care From Able2 Washable Chair Pads Washable Underwear Washable Bed Pads

T: 01254 619000

E: enquiries@able2.eu

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Focus

Building relationships for profit Building relationships with local organisations can pay real dividends and here Alastair Gibbs of TPG Disableaids gives a good example of how it needn’t cost a lot to generate results.

How, sometimes being benevolent has extra benefits Some time ago I attended a BHTA mobility section meeting and it was announced that the Association was now in alliance with the UK Federation of Shopmobility schemes (NFSUK) and as they were a charitable organisation that were often struggling for funding, was there any way in which we could help them out? After the meeting I contacted our local Shopmobility scheme and the immediate response was indeed that they were struggling to keep running and always needed extra cash. Having thought about it for a while and analysing how much we had charged them over the previous couple of years to repair and service their fleet of scooters and wheelchairs, I came up with a proposal that benefitted us both. We offered to supply all the labour element of their service and repair work free of charge. This still meant that parts were chargeable as we could not control how the scooters were being used. Sometimes, as we know, scooter users think they make very good door openers. You just get close and keep on driving!! It also incentivised them to get the vehicles serviced on time and allowed us to keep the fleet in better order and

more presentable. This in itself encouraged the users to look after them better as they were not already tatty when they were issued. Our pay back is that we have our stickers on every vehicle to promote our company to the very focussed target audience that use Shopmobility and we leave copies of our mail order catalogue in the Shopmobility office. The staff, who are nearly all volunteers, appreciate our offer of free labour and promote our company to all of the scheme users and through wider social circles. The cost of the labour is equivalent to a few display adverts in the county papers but it has a far better result as it is promoting our company to those with a need or an interest in what we can supply. The net result is that by giving something away we are receiving far more valuable referrals in return and I would encourage all serious mobility retailers to consider supporting their own local Shopmobility in a similar way. The website for TPG DisableAids Ltd is at www.tpgdisableaids.co.uk

We can offer you:

 A recognised brand that is respected in your market  Repeat business from loyal customers who rely on our footwear

Cosyfeet is the UK’s leading supplier of footwear for swollen feet This_Magazine_May_2016_V2.indd 1

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 Potential customers via our website which has over a million visits every year  Easy ordering and quick delivery

For more information contact Katie House on 01458 449060 or email katieh@cosyfeet.com

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“By giving something away we are receiving far more valuable referrals in return”

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New MD for Furmanac Furmanac, the UK’s largest adjustable bed manufacturer and manufacturer of lift and recline chairs has appointed Buzz Pattar as Managing Director. It follows a move in June last year, when Buzz, Production Director of 7 years, became Managing Director Designate. The company has a 48 year history and says that its success can be accredited to a number of factors, one of the most fundamental being the leadership of its Managing Directors. Under the guidance of founder Reginald Hilliard, Furmanac originated as a component supplier to the furniture industry. John Hilliard became Managing Director in 1992 and developed Furmanac into a manufacturing business to encompass the MiBed, MiChair and Hestia brands. John steered the business through the recession and supported the growth of Furmanac from being a small, family-run business to a company with a £15m turnover in 2015. Over the past 8 months Buzz has grown the business further and is set to achieving the £18m sales target for 2016. He has also witnessed Furmanac being awarded the ‘1000 Companies to Inspire’ by the London Stock Exchange during this period. The website for the company is at www.furmanac.com

Second year success for lecture The second Alf Morris Lecture was given by Andrew Marr, journalist and TV presenter, and his wife, ex-Guardian journalist Jackie Ashley. Andrew and Jackie discussed their experiences adapting to life after Andrew’s stroke in 2013. This was the first time they have talked as a couple about their experiences, sharing their insights on the effects on family and work life, rehabilitation and the need for better access to help and information. Andrew talked about how he was discharged without nearly enough physiotherapy and how hard and repetitive the post stroke therapy can 24 www.thiis.co.uk

be, while Jackie spoke passionately about how government should look at the cost-benefits of offering increased levels of care after discharge from hospital with a view to getting more people back into full-time employment. Launched by the Disabled Living Foundation, the Alf Morris Fund for Independent Living was set up last year. Plans are already underway for the Lecture in 2017.

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New Through Floor lift on its way Terry Lifts is preparing for the launch of the new Harmony FE Through Floor Lift.

www.movingandhandlingpeople.co.uk

The Standard model allows for a wheelchair user or 2-3 people standing, whilst the Compact model can accommodate two people or one person seated. Like the other through floor lifts made by Terry Lifts, the Harmony FE is manufactured to BS5900:2012. The ceiling remains fire protected whether the lift is parked in the upstairs or downstairs position. Low floor car construction and the powered door with an automatic fold down ramp make entering and exiting the lift very easy. Operation of the lift is made simple by the dual intuitive one-touch car controls, a new feature. John McSweeney, Marketing & Export Director at Terry Lifts, told us: â&#x20AC;&#x153;Following the success

MHP16_Ad3_North.indd 1

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of our Lifestyle Home Lift, we wanted to bring to the market a range of enclosed lifts that can carry standing passengers as well as a wheelchair user and their attendant safely.â&#x20AC;? The lift will be launched in the next few months. The website for the company is at www.terrylifts.net

Wednesday 21st & Thursday 22nd September 2016 @ Newcastle Racecourse High Gosforth Park Newcastle-upon-Tyne NE3 5HP The essential learning event for moving and handling people in healthcare comes to Newcastle-upon-Tyne y y y y

hands-on workshops with equipment seminars on best-practice fully CPD-certified co-located with DNEX2016

Speakers include Pat Alexander, Michael Mandelstam and Anita Rush Book now at www.movingandhandlingpeople.co.uk Disabled Living Foundation

Tel 020 7289 6111 Email mhp@dlf.org.uk Web www.dlf.org.uk Reg Charity No 290069 3/23/2016 2:49:32 PM

Excel Yoga Foldable compact lightweight travelscooter Ideal for air travel To organise a demonstration today please call our product specialist team at: 01977 681400

Van Os Medical UK Ltd. Excel House | Ashbrooke Park | Lincoln Way | Sherburn in Elmet | North Yorkshire | LS25 6PJ EXCEL® is a registered trademark of VAN OS MEDICAL B.V. Minifigures are trademarks of the LEGO Group. ©2016 The LEGO Group. We are not affiliated with the LEGO group, directly or indirectly.

new to the team Do you have a new team member? Why not let the industry know? Just send us a short news item and photo. Two’s company as Jiraffe invests in expansion

Key appointment for Orchid Medicare

Jiraffe has added to its sales team with the recruitment of two product advisors boasting extensive experience of working with orthopaedic bracing and assistive equipment. Jiraffe is the Sales and Distribution Division of Jenx Ltd Christine Billington and Ian Watkins have joined the team. Christine has worked in sports and orthopaedic bracing roles for the past 12 years. Ian has a degree in ergonomics from Loughborough University and a Masters in Audiology and has also worked as a clinical scientist. Previously he was employed as a commissioner for community equipment and wheelchairs, has worked with a paediatric wheelchair company and for an assistive technology organisation. The website is at www.jenx.com

Orchid Medicare has appointed Steve Whitehall to head up the business as it embarks on a major programme of expansion. Steve joins as Clinical Business Development Manager after being Moving and Handling Coordinator for three years with the 5 Boroughs Partnership NHS Trust in the North West. A qualified physiotherapist, he has spent 15 years working in the moving and handling sector, in community care, acute care and mental healthcare. He said: “Following a substantial investment by the parent company, Kintech, Orchid Medicare will be launching new products, further developing existing ranges and also establishing a network of distributors throughout Britain.” Some of the most popular products in Orchid Medicare’s range include a revolutionary 3 in 1 bath cradle, a tilt in space shower chair, a lifting shower trolley and a four-way profiling bed. Call 01482 820333. The website is at www. orchid-medicare.co.uk

Unique Active Seat: only available from Handicare This easy to fit, user controlled feature can be used with Elegance and Alliance seats to give the user a little extra help and support when needed. Call your Business Development Manager to find out more. Trade Partner Support Team 0844 225 3121 enquiries@handicare.co.uk | www.handicare.co.uk 28 www.thiis.co.uk

TRAVEL FURTHER wiTH

BATTERiES

SAME BOX MORE POWER! Full Range of Haze GEL Batteries also available Easystart Ltd. Tel: 01536 203030 Website: www.easystartbatteries.co.uk Email: sales@easystartbatteries.co.uk

new to the team Mangar International appoints new CEO Mangar International has named Simon Claridge as its new CEO. The company says that investment by YFM Equity Partners in 2014 has enabled it to create a robust business strategy and Simon’s appointment as CEO is critical to the successful delivery of the ambitious growth targets. Mangar Chairman, James Buckley said: “Simon brings a wealth of experience leading teams and achieving strategic goals. We are thrilled to have him.” Simon has spent the last 3 years as Vice President of UK Sales for ArjoHuntleigh. Previous to that, he spent 5 years with leading pharmaceutical company GlaxoSmithKline. Simon said: “I’m looking forward to the challenge of implementing the new business strategy. In the short time since I arrived I’ve been pleased to find such a motivated team of staff who are committed to business success.” The website is at www.mangar. co.uk

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New Southern Regional Business Director for Mangar A new Southern Regional Business Director has been appointed to drive sales growth in the UK for Mangar International. Kevin Cundy joins the company from Frontier Medical where he was National Sales Manager responsible for harm reduction products. With more than 20 years’ experience building sales growth for healthcare companies, Kevin will take responsibility for developing new business for Mangar in the south of the UK. The company says that Kevin’s appointment is a key one for Mangar as he comes with valuable experience working with Local Authorities, CCGs and NHS Trusts. Kevin said: “Mangar has an excellent reputation in the industry and believe my background in medical device sales means I can use my expertise to deliver challenging targets”. The website is at www.mangar.co.uk

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top trade deals

DealON! Looking for a deal? Then this is the place to come. Deal On features the best trade deals you will find this month. Just pick up the phone to take advantage... All offers are valid until May 31st 2016 unless otherwise stated.

Scootertech tester deal We are offering a massive 20% off our Titan Testers during May (extended to 15th June 2016 with discount code below). The Dual Integrated discharge/ charge system is a versatile essential for your toolkit. Normal RRP is £700 +VAT - with discount just £560 +VAT (including delivery), a saving of £140!

Buy four or more batteries and get free next day delivery anywhere mainland UK

££ 3 months free!

Did you know we offer 3 months mobility scooter and powerchair cover, including new and reconditioned scooters, to all customers completely free of charge! Our mobility scooter cover ensures customers are covered for compensation claims and breakdown recovery with no excess to pay should they need to make a claim.

Contact Scootertech Limited on 01284 754000 Discount Code: SCOOT16

Call 01536 203030 or email sales@easystartbatteries.co.uk Offer Code: DEAL-ON

Call now on 01476 591104 www.premiercare.info sales@markbatesltd.com

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Boost your sales of the World’s only folding scooter canopy with premium point of sale resources. Free 6’ pop up banners and A2 framed posters available. Call 0330 124 1733 today

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Get free delivery on your first order of any product from the ICON Community Care, Pro-Bario and RotaPro rotational chair bed ranges from Nexus DMS. These ranges are held in stock for quick dispatch whenever you need them.

To find out more or place an order visit www.nexusdms.co.uk/ trade, call us on 01905 774695 or email sales@nexusdms.co.uk

year warranty on mobile hoists

32 www.thiis.co.uk

UNIQUS® iRetailer. Stock & barcode management software specially designed for the VAT complexities of mobility retailers. Affordable subscription. No big initial outlay. Fully integrate your quotation, sales, purchasing and stock process on one platform. Cloud based and paperless, iRetailer CRM will help you gain efficiency, save time and increase sales opportunities. See our advertisement in this issue or visit www.assistivepartner.co.uk/iretailer.aspx *Requires Windows Smartphone. Order before end May 2016 to qualify.

We are so committed to quality, that we now offer a 5 year warranty on our bestselling mobile hoists. Please contact us for more information on 01656 776222

www.invacare.co.uk 27.08.15 10:25

Why partnering with Mark Bates Ltd is the smart choice! ÂŁ5 million cover for public liability

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Visit: markbatesltd.com/our-dealers The full Premier Care range Scooter and Powerchair Insurance Manual Wheelchair Insurance High Value Scooter and Powerchair Insurance In-Home Warranty and Accidental Damage Cover Home Employment Insurance Personal Care Assistant Insurance Travel Insurance Retail Insurance Mark Bates Ltd t/a Premier Care are authorised and regulated by the Financial Conduct Authority, F.R.N.:308390

round up Rebrand, catalogue and website for Autumn UK Having supplied over 100,000 shower screens in the last 15 years, Autumn UK (part of the Fabricon group) has rebranded to create a fresh, vivid new logo. The product range covers shower screens, cubicles and sensory products and Sales and Marketing Manager Damien Mckeaveney felt it was time to give the company a new look. “As well as the logo we have created a new website and catalogue to best showcase our growing ranges of adapted bathroom solutions.” To view the new website visit www. autumnuk.co.uk To request a catalogue please call Autumn UK on 0161 331 3000

New website for Küschall Active wheelchair brand Küschall has launched a new website which the company says offers a very modern and sleek online experience for visitors. The new site features a product colour configurator that allows visitors to see the various frame and CPS colour options available and find the optimum match to suit their taste. The site features real life experiences from customers, and there is a facility to join the Küschall Club. The new website is at www.kuschall.com

Cornwall Mobility to supply sand chairs this summer Cornwall Mobility is operating a fleet of beach wheelchairs at major beaches in Cornwall. An online and printable map has also been developed showing the public where the chairs can be found. The sand chairs are manufactured in Florida. Cornwall Mobility can be contacted on 01872 254920. The website is at www. cornwallmobility.co.uk

‘Space to change’ toilet concept launches Space To Change toilets plug the gap between conventional (Building Regulations Approved Document M 2013) wheelchairaccessible toilets, and the ‘desirable’, additional, larger and better equipped Changing Places+ toilets. It encompasses a 7m2+ (3m x 2.5m min) wheelchair-accessible toilet that includes an adult-sized changing bench and a hoist. Space To Change has been developed with leading Changing Places campaigners and Clos-o-Mat. Full details of the Space To Change concept, plus technical support, CAD blocks etc, can be found at www.clos-o-mat.com.

34 www.thiis.co.uk

Loopwheels growing at home and abroad Since its formation in 2013, Loopwheels has developed a comprehensive UK and international retailer network and is now looking to expand its presence in the UK and overseas. Loopwheels are shock-absorbing wheels with integral suspension. In 2015, the company won the Naidex ‘best product in show’ award and since then founders Gemma and Sam Pearce have carefully grown the business. Gemma told us: “The last 2 years have been spent building a firm foundation for future growth and establishing an initial retailer network in the UK and overseas. We are now actively looking to recruit additional retailers.” In the summer of 2015 Gemma and Sam took the decision to invest in expanding the export side of the business and exhibited at Rehacare, as Gemma explained: “We knew that to make our mark outside the UK, exhibiting at an event such as Rehacare was vital and while it was a substantial investment for such a new company it was the best decision we could have made. As a result of our presence there, we now have retailers in Australia, Belgium, Finland, France, Germany, Korea, The Netherlands, New Zealand, Singapore, Spain and the United States.”

Gemma Pearce, Sam Pearce and Emma Clarkson from Loopwheels

The latest to join this growing network is Bodytech in Italy. Enrica Quadrelli of Bodytech told us: “Loopwheels is such an innovative concept and innovation is at the core of our mission statement here at Bodytech. We were attracted by how easily and effectively the loopwheels combine with power assist devices for manual wheelchairs, the look of the product including the wide “We are now actively looking range of colours and the excellent to recruit additional retailers” quality and value for money. We were very impressed with how supportive Gemma and the rest of the team were during the negotiation process and that they were willing to understand our requirements as a distributor and the sometimes ‘peculiarity’ of the Italian market. We always feel that our suggestions and proposals are taken on board

OPEN UP MORE SALES WITH TGA’S FOLDING FAMILY...

NEW MAXIMO

• Larger version of the best selling Minimo • Ultra-lightweight battery • Greater range and comfort W

1194TGAad.newstripMay16v1.indd 1

36 www.thiis.co.uk

NE omic on & erg iller ! t at se

and we look forward to representing Loopwheels in Italy for many years to come.” The company has also introduced a new range of ergonomic “Curve” push rims, which incorporate a specially designed profile to ensure optimum contact between the push rim and the wheelchair user’s hand. The shape of the Curve push rim is designed to support limited arm and finger function. Combined with the greater contact surface, this results in much more grip, hand and wrist stability, and greater control over the wheelchair while propelling, changing directions and braking. Based on the natural anatomy of the hand, the Curve’s ergonomically optimized profile

Bodytech team members are promoting Loopwheels in Italy

guarantees a controlled and effortless grip, while stabilising the wrist. According to the company, compared to the use of conventional hand rims, using Curve and Curve Large push rims is less tiring for the hand muscles, resulting in fewer spasms and less pain for people suffering from carpal tunnel syndrome. The company is looking for new retailers here in the UK and distributors in Germany, Norway and Sweden. If you are interested in retailer opportunities, you can speak to Gemma and the team at Loopwheels on 01623 860909 or email gemma. pearce@loopwheels.com

MINIMO

MINIMO PLUS

• NEW cornering safety sensor • NEW ergo-armrests • Compact and lightweight • One-piece scooter that folds in seconds • Metallic bronze and white

• NEW removable seat W as l eighs • NEW ergo-armrests 21. ittle as 85k g! • NEW LED headlight• • NEW cornering safety sensor • Pneumatic tyres

Team of the Year 2011 & 2015

The UK’s leading range of mobility products since 1985

01787 882244 SALES@TGAMOBILITY.CO.UK WWW.TGAMOBILITY.CO.UK

20/04/2016 09:04

www.thiis.co.uk 37

Scooter scoops Gadget Show award The new eFOLDi won the British Inventors’ Project at the Gadget Show recently. The prize included a stand at the 2017 Gadget Show Live and a cheque for £1,000. Inventor Sumi Wang has just launched a Kickstarter campaign with the goal to raise £90,000, to get the first production run of eFOLDi under way. There is a range of different pledge values, from £1 to £4,799. The cost of the eFOLDi starts at £699. The product was designed in tandem by Sumi and her father - Chinese engineer Jianmin Wang and will be launched globally later this year following the Kickstarter campaign. Jianmin won the gold medal at the Beijing Invention Competition in 2015 and worked as Chief Engineer for China’s National Acrobatic Troupe for over 20 years, where he was responsible for devising the mechanisms behind many of the incredible stunts that have won the troupe international acclaim. His designs for performance and stage props have won numerous international circus competitions and awards. In 2012 he broke his leg and was unable to get around. This paved the way for the creation of eFOLDi. Sumi explains: “An inventor’s mind is always at work and when my father Jianmin broke his leg, he decided to design his own method of transport to get around. While there are a lot of electric scooters available, Jianmin realised that there were no effective folding scooters that could be easily packed away to take on public 38 www.thiis.co.uk

transport while also proving secure over rough ground. The result is a scooter that weighs only 19kg, can carry an average-sized adult over 20km on a single charge and can be folded into an easilytransported piece of luggage. eFOLDi can be programmed with three different top speeds for different needs: 4mph if it is being used as an off road mobility aid, 8mph for mobility use on the road and 12.5mph for recreational use by normal road users. Sumi recently won £5,000 at the Surrey Entrepreneur Academy 2015, an event organised by Reigate and Banstead Borough Council in partnership with East Surrey College. The money was awarded to allow Sumi to gain an international patent for eFOLDi. The website for the new product is at www.efoldi.co.uk

Inventor Sumi Wang picked up an award at the Gadget Show

New 1830

Porter Chair from Roma Medical

Made to Measure

Porter Chair - Special Features 30 stone maximum user weight Slide down armrests Swivel rear brake castors & fixed front Manufactured in the UK

www.romamedical.co.uk

Swivel brake castors & fixed front castors Notes/document holder. Three year frame warranty. Additional colours & accessories available on request.

Quality investment at TGA TGA has expanded its headquarters and workforce with the aim, the company says, of enhancing quality control for ultimate product reliability and performance. The size of every department involved with servicing, ordering, warranty fulfilment, engineering and quality control has been increased at the 30,000 square foot Suffolk headquarters. Andrew Davey has been appointed as Quality Co-ordinator and is responsible for driving quality assurance across the TGA product portfolio. He told us: “I have been brought on board as an ISO

9001:2015 specialist with extensive knowledge of Government Quality Standards. My focus is to catch all potential quality issues before they leave TGA.” Andrew continues: “As we develop our online quality control systems, product changes will be instantly accessible to retailers and when spare parts are required, a retailer can instantly see from what serial number a change was implemented.” The website for the company is at www. tgamobility.co.uk

Andrew Davey, TGA Quality Co-ordinator brings to the company experience in ISO 9001:2015 and Government Quality Standards

Seen in all the best places! The BHTA logo has always been something important to look out for if you want to be sure that the company you are dealing with is setting and maintaining the right standards. Every BHTA member agrees to abide by a Code of Practice, part of the Consumer Codes Approval Scheme, which is run by The Trading Standards Institute. The BHTA code is the only one in this industry. Only BHTA member companies can display the two logos together and it means that you can be confident of enjoying high levels of care, courtesy and professionalism. To find out which companies can offer you that guaranteed level of confidence, go to the website and use the member search facility.

www.bhta.net 40 www.thiis.co.uk

round up

World’s strongest wheelchair lift installed Passenger Lift Services (PLS), has designed and installed the world’s strongest wheelchair lift to a new Plaxton-built coach with Leopard body and B8R Volvo chassis. The new ‘Mega-H’ mid-mounted cassette coach lift has a standard SWL of 400kg which has been upgraded to 500kg and installed in the bottom locker of a new vehicle. It represents a significant engineering achievement to design and manufacture a powered solution with such a high lifting capacity whilst delivering a 20kg weight saving based on previous PLS models. For more information, visit www. passengerliftservices.co.uk

Clearwell renews on air sponsorship

GEL WHEELCHAIR & WALKING AID ACCESSORIES 100’s of quality instant solutions to your pressure care problems that are affordable and easy to fit.

We take away the pressure… …so YOU feel the comfort 01454 285071

E: info@gelovationseurope.com

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42 www.thiis.co.uk

Clearwell Mobility has renewed its sponsorship of the popular Golden Hour radio show on Hospital Radio Tunbridge Wells for a second year. Duncan Gillett, Managing Director of Clearwell Mobility told us: “Hospital radio plays an important role in boosting patient’s morale when staying in hospital. We are pleased to have the opportunity to support the Golden Hour in particular as we know it is very popular amongst our elderly customer base.” The website for the company is at www. clearwellmobility.co.uk

A LUXURY SCOOTER FOR THE GREAT OUTDOORS LUXURY IN THE COUNTRY Like a luxurious SUV, the

Landranger Deluxe gives you the strength and refinement and

power with comfort. Ready for all

sorts of terrain, it cushions you from the rougher edges.

SMOOTH EVEN ON THE ROUGH With a shock absorption system as

well as suspension You can ride comfortably in luxurious seats, and always stay in control,

Why limit yourself to the tarmac, when the parks, grasslands and countryside are still calling? Our super-strength Landranger models are built for the great outdoors.

through every dip in the landscape.

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www.freeridernetwork.co.uk or call 01535 669604 Email us on sales@freerideruk.co.uk We reserve the right to change specifrications without prior notice. Freerider UK Ltd, Unit 2C, Acre Park, Dalton Lane, Keighley, West Yorkshire, BD21 4JH, UK

Focus

Promotions that work Gail Cohen, Director General, of the UK Gift Card and Voucher Association (UKGCVA)

The gift that keeps on giving – making use of vouchers In a television programme about the retailers John Lewis, a remarkable statistic was shared with the audience. Urging her team members to sell more gift vouchers, a manager explained that a recipient of a gift voucher would, on average, spend more than 70% extra when they visited the store. You might have had the same experience when you have walked into a shop with a voucher to spend. So, we thought we would find out more about the gift voucher industry and where better than from the Association that deals with the subject every single day. Here, Gail Cohen, Director General, of the UK Gift Card and Voucher Association (UKGCVA), explains why looking at your own gift voucher scheme might be well worth the effort. Why should the homecare industry implement a gift card or voucher scheme? Retailers in the health and homecare industry have been hit hard by the recession and the stark austerity drive that has followed. Whilst many of the products being sold in this sector are essential for everyday life, many consumers have begun to shy away from more incidental items which could offer them added comfort or convenience. Fortunately, there is an easy way for retailers in this sector to address this issue and restore this balance: the introduction of a gift card or voucher scheme. It’s troubling to think that those requiring homecare may choose to go without certain products due to the expense involved. However, these same individuals may be unwilling to share details of these coveted items with their loved ones, often to avoid causing worry. Gift cards and vouchers offer the perfect solution to this conundrum, since friends and family can help pay for all or part of these items, whilst recipients can retain their privacy and independence. Benefits like these have led the popularity of gift cards and vouchers to increase consistently over the past 10 years. Consumer confidence in these products is at an all-time high, demonstrating that consumers are clearly

44 www.thiis.co.uk

reacting well to the growing variety of voucher products on offer, with those redeemable in multiple outlets being particularly in demand. Are there benefits to retailers? Gift cards and vouchers can obviously make a huge difference to those requiring assistance at home – but there are clear benefits for retailers as well. The first is the potential for ‘up spend’, whereby customers spend proportionately more than the value of the gift card or voucher. Research has shown that people shopping using gift cards and vouchers spend an average of 40% more than the original value of the card when making purchases in-store or online. Statistics also show that the majority of customers will spend within the first three to six months of being gifted a card or voucher. As such, these can provide a good opportunity to attract new customers who may come back to make repeat purchases later. Gift cards and vouchers are often instrumental in increasing customer loyalty in this regard, but only if combined with an excellent customer experience. What is the UKGCVA? The UK Gift Card and Voucher Association (UKGCVA) is the trade body representing the £5.4 billion gift card and voucher industry in the UK. Established in 1991, the association promotes best practice within the industry and works with government agencies such as the Law Commission on industry legislation. By becoming a member, retailers in the homecare sector will benefit from updates on developments coming out of government and in the industry, in addition to becoming part of a forum for discussion and networking. The UKGCVA provides continuous updates on market data and keeps its members fully briefed on the latest legislative, tax and regulatory matters, which are vital for businesses. Membership is open to any company selling gift vouchers or gift cards, in addition to companies that offer support services. Any retailers in the homecare industry looking to become a member could benefit from the ‘Issuer Membership’, more details of which can be found on UKGCVA’s website at www.ukgcva.co.uk

by primacare A collection of rise and recline sofas and chairs for the discerning quality conscious customer

Do you need your chair quickly? It could be made and delivered to you within days! Without comprimise on quality or options, choose from; 2 styles, 3 sizes, 4 fabrics and 3 different actions to make the chair you need now! Ask your Prestige by Primacare Dealer for full details.

Seating Experts in Assistive Technology

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new on the market

New communication option OwnFone Limited has released its latest product, Footprint. The small, lightweight unit works just like a mobile phone, allowing two-way hands-free communication via the central button which also sends a text with location if linked to a smartphone. The device also comes with a

range of features, including Google map location, speed sensors and fall detectors, as well as additional security which allows the device to be called silently if the operator believes the users to be in an emergency situation. The website is at www.ownfone.com

New combo includes standing aid Ardoo Caresafe has developed a unique evolution to its 140 Portable Hoist which will allow it to be used as a Stand Aid. The new multi-functional product offers a portable compact hoist along with a portable compact stand aid with a unique one-piece kneepad/footplate weighing less than 8 kg. The footplate can be attached to the Ardoo 140 hoist in a matter of seconds with no tools required, allowing the Ardoo Combo to then function immediately as a stand aid. For more details, visit www.ardoohoists.com

New mounting system launches Steadimounts has launched SteadiArm, a universal mounting system designed for wheelchairs and mobility equipment. SteadiArm works with almost any smartphone or tablet, amongst other devices, and can be installed in minutes. The modular design allows customers to select from a variety of holders to fit almost any device. SteadiArm is available with a choice of three universal tablet holders that fit a variety of tablets, from smaller-sized tablets like the iPad Mini all the way up to oversized, specialist devices. It is also available with a choice of two smartphone holders that accommodate both regular and large-sized devices from any manufacturer, with or without a case. The website is at www.steadimounts.com or email khalid@steadimounts.com 46 www.thiis.co.uk

Exceptional care, expensive?...Pff.

Bariatric Profiling Bed

Chair bed

Home Lift company aims for ‘sizeable chunk’ of stairlift market

Stiltz Chairman Mike Lord

Stiltz Lifts chairman Mike Lord has revealed that the company has experienced record sales for a fourth consecutive month adding that the business is targeting further growth and actively looking to partner with up to 20 new trade dealers in the UK. Mike says that he became involved with Stiltz Lifts because of the unique qualities of the product and predicts the home lift manufacturer, which launched in 2011, will take a ‘sizeable chunk’ of the stairlift market. With a launch of a range of new domestic lifts this year, further expansion overseas, and the hiring of more new team members, he insists Stiltz Lifts has a ‘bright future’. Mike, who is also chairman of the British Healthcare Trade Association, said: “This year we’ve opened a new office in Leeds and moved our headquarters from the South East to a larger facility in the Midlands. We also now operate and manage our own factory in China. Now the company is looking forward to tapping in to the enormous expertise and potential of UK trade dealers. The company has been very successful selling direct to consumers and we want to repeat this with the trade. We believe having select partners around the country is the best way of achieving this and we hope to be making announcements soon.” Mike joined Sunrise Medical in 1993 and seven years later was instrumental in the purchase of its Minivator stairlift division. He formed Minivator Group and later became chief executive. During his 10-year tenure at Minivator Group, the company grew from a £5million-a-year turnover to a £50million-a-year turnover. The business was sold in 2010 to Handicare Accessibility where he remained as chairman for more than a year. His own company, Drol Investments, was set up in 2011 and has invested in several businesses 48 www.thiis.co.uk

in the healthcare and assistive technology sector. Mike became chairman of Stiltz Lifts in 2014 and is also chairman of Kirton Healthcare. “The key thing about stairlifts” according to Mike, “is that few people, who need them, want to put them in their home because of the way they look and feel but a Stiltz lift is much less intrusive and less clinical. It is much more aesthetically pleasing than a stairlift and people are used to travelling in lifts – they are not used to travelling in a moving sideways seat up a staircase. It is versatile “We know that the average and can fit into many different places. The stairlift customer tends to be product does not dictate where it goes aged 80 plus, whereas the like a stairlift – the average Stiltz customer is customer decides where it goes.” between 60-65” He added: “We know that the average stairlift customer tends to be aged 80 plus, whereas the average Stiltz customer is between 60-65, which means they are preparing for later life earlier and buying a home lift before they need it, so our product can also be aimed at a slightly younger audience too. Customers are often surprised at the affordability of the lift and so we are confident of taking a sizeable chunk of the stairlift market.” The website for the company is at www.stiltz. co.uk

HANDCRAFTED FURNITURE C O M P L E T E LY T A I L O R M A D E T O F I T Y O U R E X A C T R E Q U I R E M E N T S

Manufacturers of bespoke rise and recline chairs and handcrafted adjustable beds for the mobility and healthcare market

For furniture offering comfort, independence and a higher standard of care, contact;

Tel: 0115 913 3572

email: info@riseandrecline.co.uk www.riseandrecline.co.uk

NEW

StockShop Simplymed is offering a range of discontinued products at special trade prices. There is a limited amount of stock on a first come first served basis. SMB019

4 Slatted BathBoard 26in

24 available

£9.50

SMB026

8in Bathseat

61 available

£10.00

SMB019C

4 Slatted BathBoard 26in

115 available

£9.50

SMB026C

8in Bathseat

101 available

£10.00

SMB020

4 Slatted BathBoard 27in

42 available

£9.50

SMB027

12in Bathseat

77 available

£10.00

SMB020C

4 Slatted BathBoard 27in

149 available

£9.50

SMB027C

12in Bathseat

132 available

£10.00

SMB021

4 Slatted BathBoard 28in

39 available

£9.50

SMB021C

4 Slatted BathBoard 28in

201 available

£9.50

SMB022

6 Slatted Showerboard - 26in

67 available

£10.75

SMB022C

6 Slatted Showerboard - 26in

137 available

£10.75

SMB023

6 Slatted Showerboard 27in

46 available

£10.75

SMB023C

6 Slatted Showerboard 27in

336 available

£10.75

SMB024

6 Slatted Showerboard 28in

34 available

£10.75

SMB024C

6 Slatted Showerboard 28in

45 available

£10.75

SMB025C

6in Bathseat

170 available

£10.00

Carriage paid on orders over £150.00, otherwise £6.50. If you are interested in any of the products email sales@simplymed.co.uk

StockShop is free to use if you have products that you are looking to sell onto retailers at specially discounted trade prices. For more information, email info@thiis.co.uk

IVANHOE HALF PAGE ADVERT 2014 V1_Layout 1 15/10/2015 12:08 Page 1

Freedom, Power and Range. Strident Batteries from Ivanhoe. Motivated by a history of success in providing high performance battery power to the mobility market, Ivanhoe is proud of the range of Strident batteries that has been tried, tested and proven over years of service in many vital applications.

Our passion for producing a quality, reliable product with outstanding customer service underlies the success which you can rely on every time.

Ivanhoe – where expertise exceeds your expectation.

Please contact our sales team to find out more about the full Ivanhoe mobility range of products.

UK central sales line: Tel: 0845 555 55 11 Fax: 0845 555 55 22 Email: sales@ivanhoe.uk.com www.ivanhoe.uk.com

MOTIVATION THROUGH INNOVATIONTM

Ivanhoe Trading Limited Head office address: Global House, Hall Lane, Dereham, NR20 3GG UK central sales line: Tel: 0845 555 55 11 | Fax: 0845 555 55 22 | sales@ivanhoe.uk.com Northern office: Tel: +44 (0)1302 365987 | Fax: +44 (0)1302 365988 Southern office: Tel: +44 (0)1362 300102 | Fax: +44 (0)1362 300103

Patterson Medical is taking You on a Journey! ON THE 1ST JUNE PATTERSON MEDICAL WILL BE CHANGING ITS NAME, but how does it affect you? Simple it won’t! Your service and product selection from us will remain the same, the only thing that will change is our name! Our Sales and Customer Service Teams will be on hand to answer any queries you may have, but we promise to keep in contact with you every step of the way. So for this journey you will need a new catalogue…

Our New Catalogue From the 2nd June customers will start to receive our NEW CATALOGUE! With new products, new images, updated details, easy to read format and with the new company name!

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Want to talk to us more about our name change or make sure you are on the list to get your NEW CATALOGUE, contact your Sales Representative, or Customer Services, details below.

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730 mers Tel: 03448 Cust International

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round up

Acorn reaching the standards Acorn Stairlifts has been recognised with two nominations in the 2016 Primary Authority Awards. The company has been nominated by West Yorkshire Trading Standards. Acorn’s Company Secretary Dave Belmont said: “Receiving excellent support, guidance and training from West Yorkshire Trading Standards has allowed Acorn to grow both our business both in the UK and abroad. During the last 12

months, our UK workforce has grown by 10%.” The photo shows, from left to right, Caroline Kilbride of West Yorkshire Trading Standards; Nick Wilson, Acorn’s Senior Operations Manager and Cath Beecroft, Acorn’s Customer Relations Manager.

New guidelines from Invacare Invacare’s Assessment Guidelines for Hoist and Slings is a useful resource for those new to assessing or those who want to refresh their knowledge. This resource supports Invacare’s Safe Patient Handling product range and is ideal for those working in Residential and Community Care. Copies are available free of charge in hard copy. Please e-mail: safepatienthandling@invacare.com to order your copy 52 www.thiis.co.uk

WAYS TO GROW YOUR BUSINESS AS SE EN ON

IDE

ONW NATI

NED SS BWRAA REN

OPENS AT THE TOUCH OF A BUTTON

NEW MONARCH CARRIES UP TO 21 STONE

* ITALIAN STYLING

To join our Growing Network of Approved Monarch Dealers Call Ian or Chris on

0808 102 2219

trade@monarchmobility.com

www.monarchmobility.com

Come & See Us @ Naidex 2016, Stand G19

new on the market New Grip Options for Wheelchair Handrims Flexel is introducing into the UK Fit Grips, ergonomic, high-endurance rubber grips for wheelchair handrims. Available in two styles, Comfort and Pro, the company says the accessories are a stylish, functional, and long-lasting upgrade from cold, slippery handrims. Josh George, 5-time Paralympic medalist and co-founder of Intelliwheels, developed the product to improve handrim grip and comfort while reducing hand strain. The Comfort model fits easily onto standard wheelchairs, while the Pro model is ideal for ultralight chairs and is made for more rugged, outdoor use. Both models fit on standard adult sized 24”, 25”, or 26” wheels and are available in three colours (Jet Black, Caribbean Blue Water, and Red Tulip), with more colours being released continually. As an added bonus, the Fit Grips are dishwasher safe for easy cleaning. Call 01280 704141. The website is at www.flexelmobility.com

New sling combats anxiety The Silvalea Teddy Bear High Easy transfer sling is designed specifically for combating transfer anxiety. The company says the new product answers the need to create a sling that could be used by OTs and caregivers to eliminate transfer anxiety in children. Managing director and product designer Pauline Guilfoyle said: “Paediatrics has always been a challenging area particularly for those children who suffer from associated anxieties. Providing a product which decreases distress in children on transfer has long been our aim.” The company reports that the new sling is already proving popular with specialist schools and children’s hospitals. See more at www.silvalea.com

Retail Mobility Insurance For flexible commercial insurance tailored and competitively priced for your business.

Call us now on:

01476 513789

Mark Bates Ltd t/a Premier Care are authorised and regulated by the Financial Conduct Authority, F.R.N 308390

54 www.thiis.co.uk

Making a cuppa just got a whole lot easier thanks to the new innovative Uccello PowerPour Kettle • Developed to help individuals who suffer with arthritis and any condition that weakens hand grip to maintain independence at home. • The weighted base of the Kettle arcs on a rotating axis to deliver hot water safely and steadily, every time. • The Uccello PowerPour Kettle’s removable vessel with safe grip handle allows for optional hand-held pour and water refill. • The large, hinged lid with wide spout allows easy water-fill, good access for cleaning and steady pour amount.

Telephone: +44(0) 1422 314488 Email: info@drivemedical.co.uk Follow us on Twitter @drivemedicaluk Like us on facebook /DriveMedicalUK www.drivemedical.co.uk

new on the market French addition for Cyclone Cyclone Mobility has added the French TopChair-S to its range. The product is designed to reverse upstairs using caterpillar tracks. The product, which has been sold in France for the past 5 years, will retail at around £16,000. The company says that TopChair-S can travel at up to 6mph (10 km/h) and can switch between a standard chair and ‘tanklike’ machine at the press of a button. Fold-out caterpillar tracks are tucked behind its standard wheels. The website is at www. cyclonemobility. com

New products from Drive Medical The new lightweight aluminium walking frame from Drive Medical is finished in a vibrant red colour, designed to provide greater colour contrast and recognition, making it ideal for patients with symptoms of dementia. A Rollator Accessory Pack is the latest edition to Drive Medical’s Nitro Rollator range. The pack includes a bottle holder and cane/ walking stick holder and both accessories can be used on any of the Nitro rollators. There are

56 www.thiis.co.uk

no tools required for fitting, they simply clip to the frame of all the Nitro models. A new height adjustable trolley from Drive Medical has easy to clean clip on plastic shelves with a lip around the edge to prevent items slipping off. The arthritic friendly lockable hand brakes provide additional safety when rising from a seated position and also allow the trolley to be used as a walking frame around the home.

Come rain or shine... it’s fine out with Scooterpac®

The folding canopy which fits virtually EVERY mobility scooter An excellent up-sell product with FREE marketing material available.

scooterpac.com

A5 Premium Brochures

A2 Framed Poster

6’ Pop-up Banner

Call us on 0330 124 1733 today for more information

20 years for South West retailer The beginning of April marked 20 years since lift engineer Steve Wakefield took charge of his own independent • Designed by orthopaedic professionals company, Clevedon-based Dolphin Lifts Western Ltd. v

• Manufactured in state of the art factories

using equipment machinery by specialist orthopaedic professionals From its purpose built 4,000sq feet office • Designed and even prouder that we &are still family-run. and warehouse facility just off the M5, the • Manufactured We have seen our way through some tough in state of the art factories • Made with Medical Grade materials for company supplies local authorities, housing usingcomfort times & and a lot of competition and I believe this specialist equipment & machinery durability associations and charities across Bristol, success is also down to our refusal to employ • Made with Medical with GradeHealth materials for • Registered Regulatory Bath, Gloucestershire, Somerset and Wiltshire, hard sales techniques.” comfort & durability Agencies across the World including the including Bristol City Council, South Somerset Call 0800 169 3404 or visit MHRA, the FDARegulatory and Health Canada • Registered with Health District Council, Aster Living, Curo Group and www.dolphinliftswestern.co.uk Agencies across the World including the The Abbeyfield Society. MHRA, the FDA and Health Canada Steve told us: “I’m very proud to see the company still going strong after so many years,

For More Info... Phone Email Web

01254 619000 enquiries@able2.eu www.able2.eu

58 www.thiis.co.uk

Stand out from the crowd with Handicare Handicare offers you a number of unique, market leading features to help you and your business stand out from the crowd.

Illuminated Footplate

Active Seat

Slide Track

Voice Connect

Trade Partner Support 0844 225 3121 enquiries@handicare.co.uk | www.handicare.co.uk

Whether it is safer hallways with the illuminated footplate, additional support for users with the Active Seat, unobtrusive rails with the revolutionary Slide Track or peace of mind for the user thanks to Voice Connect, we are delighted to offer our Trade Partners innovative and unique solutions. We offer you the widest range of stairlift features and systems. Call our Trade Partner Support team or your Business Development Manager to find out how Handicareâ&#x20AC;&#x2122;s comprehensive range of straight and curved stairlifts can help you make everyday life easier for your customers.

round up

New Manchester showroom for Clos-o-Mat Clos-o-Mat has a new showroom in Manchester. It encompasses not only domestic situations, but the technology needed to create assisted, accessible- or Changing Placestoilets and hygiene rooms. The equipment displays are reinforced with storyboards depicting the 50+ year history of Clos-o-Mat and meeting and presentation facilities are available. For more details, call 0161 969 1199. The website is at www.clos-o-mat.com

The Occupational Therapy Show – The UK’s largest dedicated event for OT’s Join the UK’s leading event created for businesses who want to put themselves in front of this vital audience. Lead for lead no other event is more cost effective than The Occupational Therapy Show.

96%

76%

of delegates said they met suppliers or learnt about products that they had not had the time to learn about previously

of delegates said The Occupational Therapy Show was important or very important to their job and profession

79%

65%

of delegates said they had sole, joint or advisory influence on purchasing authority

of delegates have less than 2 hours or no time at all to see sales reps at their place of work

23rd and 24th Nov 2016 NEC Birmingham theotshow.com

 Over 4,500 OTs expected to attend this November  Unrivalled opportunity to educate a dedicated OT audience about your products and services  One Occupational Therapy Show - your business needs to be there! 90% of our day to day business is with OTs and this is the best show for reaching them. Every person here is a professional that we can deal with. This show is far better for us than others. The delegates are committed to getting information and it’s a good opportunity to talk to them about new products coming along.

We exhibited here last year and it was our best show of the year. We’ve done other shows but the audience is too diluted. Every conversation we have here is relevant. OTs are key influencers and the first step in specifying our products, so being able to talk to them face to face is important for us. We’ve had another brilliant show this year.

Ray Rochester, ASM, Clos-o-Mat

Chris Derrer, Online Marketing Lead, AKW

TO BOOK 60 www.thiis.co.uk

2015 BY NUMBERS

90% of delegates are likely to recommend The Occupational Therapy Show to colleagues

85% OV

OF SPA CE BOO ALREA DY KED !

YOUR STAND CALL Panayiota on +44 (0)20 7348 4909 or Matthew on +44 (0)20 7348 5266 or email theotshow@closerstillmedia.com

Mad e to t o Measure Measure Made in Great Great Britain B ritain in SUPPLY PROUD TO SUPPLY

RomaSport Sport--Suppliers Suppliersof of Roma Rugby&&Basketball BasketballWheelchairs Wheelchairs Rugby

8th--12th 12thMay May2016 2016 8th ESPNWide WideWorld Worldof ofSports SportsComplex Complex ESPN

Orlando,Florida, Florida,USA USA Orlando,

ORLANDO 2016

Catch Catchthe theaction actionon onBBC1 BBC1&&ESPN ESPN

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new on the market Wheelchair addition for TGA

New compact and colourful bed Sidhil has introduced a purpose-designed electrically operated paediatric nursing care bed. The Bradshaw Junior fills a gap in the market for nursing care beds developed expressly for paediatric use, designed on a compact, scaled down basis to meet the needs of the paediatric environment. The bright and colourful bed has specially designed full padding sets using child friendly materials and featuring an attractive jungle scene. It has a variable height range from 280mm to 710mm (to top of mattress platform), together with a variable tilt and knee break. Call 01422 233 000. The website is at www.sidhil.com

3 in 1 standing option JCM has introduced the Aurora – a 1 tool, 3 in 1 standing frame that can accommodate a full range of function from supine, through to upright and prone, with just one tool for easy conversion and adjustment between modes. The Aurora can be used for children from an early age to support early intervention through to adulthood, accommodating a weight of up to 80kg. It is fitted as standard with a suite of head, trunk, leg and foot options. Call 01733 405830. The website is at www.jcmseating.co.uk

Pure Air range from Select Select Medical has introduced the Pure Air ‘Extra Care’ range, designed to provide a one-stop shop for specialist pressure area care needs. The company says that the range is designed for enhanced durability and is perfect for the most demanding environments, in particular NHS hospital equipment pools and community loan stores. The range includes a true low air loss mattress and a specialist pressure redistribution system for bariatric care. The company also has the Simpulse range, designed for reliability and perfect for care establishments whose priority is patient well-being and long-term value for money. Call 01254 668899 or visit the website at www.selectmedical.co.uk 62 www.thiis.co.uk

TGA has added the Swiss-designed ‘StrongBack’ wheelchair to its range. The attendant-controlled foldable wheelchair incorporates a fully adjustable backrest that moulds around the occupant to provide greater comfort and relief from back pain. This is enhanced by integrated postural support inbuilt into the wheelchair frame. StrongBack is compatible with the TGA range of four Wheelchair Powerpacks. The company says that a self-propelling version of the chair will be available later in the year. Call 0800 107 5349. The website is at www. tgamobility. co.uk

The Medina *

Matching sofa available

where comfort meets quality The perfect chair, available in 3 sizes from stock - Small, Medium & Large. Extensive choice of fabrics & colourways.

Place your order today with our Customer Service Team

25 stone

weight limit Independent Dual-motor FIRA Tested

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*Guarantee covers - frames, mechanisms & electrics

0800 252 614

sales@electricmobility.co.uk electricmobility.co.uk

jobs on offer Area Sales Manager – South East Are you ﬂexible, organised and down to earth and looking to work in a small but growing team? If so, read on... The Company SimplyMed Ltd is a privately owned supplier of walking aids and other supportive medical products to the social care, NHS, Private Hospitals, and distributor markets across the UK. The role • The role is field based as such a full driving licence will be required. • We require highly organised individual who are focused on delivering results and meeting/exceeding sales targets and are able to adapt to the business needs; essentially you will be a self-driven, enthusiastic who enjoys working in a rapidly growing environment. • The person for this role will ideally have a background of working within the Healthcare industry; knowledge of NHS sales or simply possess good product knowledge. • The ability to manage existing accounts and continue to grow sales ethically and profit is essential. • Proven ability to build and maintain strong business relationships and work as part of a friendly but strong team. • Resilient customer service skills. Excellent communication, presentation and negotiation skills. • Self-motivated to achieve budgets/targets. Strong IT skills. The ability to analyse information. First class attention to detail. Proven organisational skills. Good technical understanding.

The Candidate The role we are looking to recruit an Area Sales Manager to assist in the continued development of established sales into the social care, the NHS. With a range of new products, the opportunities for sales growth with Simplymed are substantial. You like us will need flexibility combined with a good sense of humour are essential to working within in our small, but dedicated team in an exciting time for the business as it grows within a growth market. Salary Negotiable based on experience. If you’re the type of person who appreciates a challenge who doesn’t just want to be a number in a large company and want to be part of building something worthwhile and want to make a difference in the role you do on a day to day basis plus you enjoy being involved with in a busy environment with like-minded down to earth people then this may be the position for you. Please send your CV to: Trevor Lynch, Simplymed Ltd, Unit B, New Venture Business Park, Leopold Street, Wigan, WN5 8DH or send your CV in confidence to trevor@simplymed.co.uk

Business Manager Mobility Solutions Otto Bock Healthcare is pleased to offer the roll of Business Manager for the Midlands and Northern regions of the UK. The applicant is required to demonstrate targeted products directly to the dealer distributors and manufacturing partners, aligning the product solutions to clinical criteria, focusing mainly on the retail, distribution side of our business. The successful candidate will be able to demonstrate how they can build relationships and trust within the retail segment and overcome customer objections in this highly competitive market. Ideally you will be able to demonstrate a keenness to understand varied customer needs in this market place and be able to take a strategic approach to setting your own objectives in line with the organisational and financial goals. A proven sales track record is desirable, along with the ability to demonstrate, reliability, while positively engaging with people at all levels of business while consistently delivering on your personal goals. Ideally you will be able to speak and present publicly, have a solution orientated approach to sales management, be an excellent communicator and have a technical understanding. You will have an understanding of Microsoft software and be IT literate. You will also be able to work to deadlines and have strong leadership qualities. A full driving licence is required for this post. Please enquire to Ottobock Healthcare HR department for a full Job Description. And send your CV with a covering letter to: HR@ottobock.com, Otto Bock Healthcare Plc, 32 Parsonage Rd, Egham, Surrey, TW20 OLD.

The Area We are looking for a person ideally based in the South East of England.

We’re looking to recruit the industry best...

Commercial Sales Manager

National Sales Manager

Based at the Handicare UK Head Quarters in Kingswinford, West Midlands, but with national travel

Proven track record of selling into local authorities or other government departments via the OEJU tendering process.

This is a brand new role for us at Handicare. Responsible for the strategic lead of our local authority stairlift (contract) side of our business, you will ensure a high retention rate in existing business whilst gaining new business, improving proﬁtability year on year to enable us to drive product and service improvements.

Mobility/Healthcare Marketplace and geographical knowledge.

Responsibilities will include: Managing the pipeline and bid process in close cooperation with other senior sales roles. Devise activity plans for customers, and potential customers, in the months leading to tender publication to keep them updated of Handicare’s latest product and service developments. Managing the contract side of the sales team, to ensure sales targets are achieved. Coaching, supporting and counselling where required. Creating a clear strategy to ensure Handicare bids are of the highest standard and have the best chance of success. Monitoring and controlling pricing. Seeking out opportunities to improve the proﬁtability of the LA business wherever possible. The successful candidate will have: Proven track record in Commercial Management with evidence of managing the proﬁtability of a business.

handicare.co.uk

At Handicare, we’re committed to making everyday life easier for disabled and elderly people. This is why we provide well-designed solutions that help increase independence, and are easy and safe to use, for both healthcare professionals and family members. Products include stairlifts, bathing solutions and moving and handling equipment and training. Our extensive portfolio includes products suitable for domestic or institutional applications, with products being supplied through a number of routes to market. The successful applicant(s) will enjoy a salary commensurate to the importance of these roles which is negotiable dependent on experience. Attractive company pension, company car & fuel card, private medical insurance, bonus and 25 days holidays per year are all included in the package. Assistance with relocating costs is available where required. If you wish to apply for this position, or would like further information, please send your CV and covering letter to jobs@handicare.co.uk before 20th May 2016.

Based at from home (with occasional travel to our head ofﬁce in Kingswinford, West Midlands) Reporting to the most senior sales leader in the UK, we’re looking to recruit the industry best into our highly successful stairlift sales team. Coming from the industry (stairlift, mobility or healthcare) we’re looking for an experienced Sales Manager to take the lead on developing new business, building relationships and managing existing clients. Responsibilities will include: Leadership of a team of Business Development Managers to ensure sales targets are achieved. Coaching, supporting and counselling where required. Manage and develop larger national accounts. Identify new sales opportunities. Manage the BDM/Surveyor interface to ensure new business is won and existing clients are well serviced. Create a clear sales strategy to address the competing needs of the Trade and Local Authority businesses. Work closely with the Local Authority contract team; maintaining the sales pipeline, attending key meetings and being heavily involved in bids. Monitor and control pricing; seeking out opportunities to improve the proﬁtability of the overall Handicare business. Launch of new products.

handicare.co.uk

The successful candidate will have: Proven track record in sales management (salesmanship and line management). Proven track record of selling into a related industry. Knowledge of our trade partners (B2B) and what motivates them. Knowledge of pricing structures. At Handicare, we’re committed to making everyday life easier for disabled and elderly people. This is why we provide well-designed solutions that help increase independence, and are easy and safe to use, for both healthcare professionals and family members. Products include stairlifts, bathing solutions and moving and handling equipment and training. Our extensive portfolio includes products suitable for domestic or institutional applications, with products being supplied through a number of routes to market. The successful applicant(s) will enjoy a salary commensurate to the importance of these roles which is negotiable dependent on experience. Attractive company pension, company car & fuel card, private medical insurance, bonus and 25 days holidays per year are all included in the package. Assistance with relocating costs is available where required. If you wish to apply for this position, or would like further information, please send your CV and covering letter to jobs@handicare.co.uk before 20th May 2016.

TES T E SH

MORGAN POWERCHAIR The Morgan powerchair is an excellent product for both indoor and outdoor use. Itâ&#x20AC;&#x2122;s small turning radius allows the users to manoeuvre freely at home whilst the powerful motors are great outdoors. It also offers superior handling over rough terrain due to its all-round independent suspension. The modern sleek design available several seating configurations and colour options make the Morgan a versatile solution.

a 65cm turning radius a 60cm overall width a Full suspension a Crash tested For further details please call 0845 630 3436 or visit www.karmamobility.co.uk.

Karma Mobility Ltd Unit 6 Target Park, Redditch, Worcestershire B98 8YN T: 0845 630 3436 E: info@karmamobility.co.uk www.karmamobility.co.uk

S T Y L E I N N O VAT I O N C H O I C E

TES T E SH

jobs on offer

Mobility/Wheelchair Specialist 3r Mobility are N.Ireland’s premier supplier of wheelchairs and seating solutions for people with reduced mobility. We are passionate about identifying and supplying products which best meet the needs of our customers and which enhance the quality of their lives. Based out of Newry we currently have a vacancy for an experienced mobility/wheelchair specialist who will sell products mainly into the Border Counties of Louth, Monaghan and Cavan and throughout Ireland as required. Main duties of the role will include: Attending clinics/home visits to fully understand and assess customer disabilities and needs Specifying and quoting of appropriate equipment to best meet these needs

Regional Product Advisor Wealden Rehab provide realistic solutions to challenges faced within the care industry and has real strength in the following sectors: Bathing and Hygiene, Patient Handling, Seating and Postural Management. Our mission is to provide: ‘Superior solutions and innovative design which will improve the quality of care for our clients, underpinned with simple honesty, enthusiastic service and integrity at every step. We are seeking a regional product advisor to develop our business in the South West area including Berkshire, Hampshire, Wiltshire, Dorset and beyond. The role involves: • Providing product advice and solutions to OTs, case managers, local authority and acute sector professionals on the full range of Wealden Rehab’s equipment. • Developing existing and building new relationships with our target customer groups • Working with the Business Development Manager to access new business and assisting with customer presentations. • Managing your own administration including quotations

Ordering of equipment from suppliers Delivering and set up of supplied equipment as required Liaising with O/T’s and other Healthcare Specialists Whilst this is a sales role and sales experience would be desirable, it is not essential. Knowledge of wheelchairs and mobility solutions, seating and posture management and an ability to empathise with customers who have complex needs are more crucial to this role. Ideal candidates are likely to be seating specialists or O/T’s who have an interest in mobility. Knowledge of HSE and NHS operating procedures will also be helpful. Flexibility, excellent communication and interpersonal skills are also essential to working within our small but dedicated team. If you are interested in this exciting and varied role please email a covering letter and your CV to tom@3rmobility.com by Fri 27th May.

You will need to demonstrate the following attributes: • Be able to work at a professional level • Highly organised and able to plan and prioritise workload • Self-motivated and passionate about providing first class service • Good level of IT competence • Honesty and integrity Package negotiable based on experience. Company van, laptop and mobile phone provided. A clean driving licence is required. To enquire in confidence please email: dale@wealdenrehab.com with your CV

wealdenrehab.com

Exhibition Diary May 26-28 2016 – The Mobility Roadshow – Silverstone – www.mobilityroadshow.co.uk June 9 2016 - Kidz to Adultz South www.disabledliving.co.uk/Kidz/South June 22 2016 - RISE 4 Disability - Dartford Football Club - 01268 814810. www.made2aid.co.uk/RISE June 14-15 2016 – NAEP Annual Conference – Kenilworth – www.naep.org.uk June 28-30 2016 – OT Annual Conference – Harrogate – Call 020 8977 7997 June 29-30 2016 – Health+Care, Excel, London. www.healthpluscare.co.uk July 7 2016 – Kidz to Adultz Wales

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– Cardiff www.disabledliving.co.uk/ Kidz/Wales

November 1-3 2016 – Medtrade, Atlanta. www.medtrade.com

21-22 September 2016 – Moving & Handling People North Newcastle Racecourse - www. movingandhandlingpeople.co.uk/ north

November 14-17 2016 – Medica – Dusseldorf. www.medica.de

September 25-26 2016 – Trade Days – NEC – www.tradedays.co.uk September 28 - October 1 2016 – Rehacare – Dusseldorf – www.rehacare.com October 5-6 2016 – Independent Living Scotland – SECC - www.independentlivingscotland.org October 11-12 2016 – The Care & Dementia Show – NEC. www.careshow.co.uk

November 17 2016, EventCity, Manchester - Kidz to Adultz Up North -www.disabledliving.co.uk/Kidz/North November 23-24 2016 – The OT Show – NEC – www.otshow.co.uk December 7 2016 - (OTAC) Occupational Therapy Adaptations Conference - Hilton Hotel, Newcastle Gateshead, Newcastle Upon Tyne. www.otac.org.uk January 30-February 2 2017 - Arab Health, Dubai. www.arabhealthonline.com

Is your company on yet?

www.productsupplier.co.uk

training diary

Doing any training? If you are providing training for the trade, then simply send us the details of the course, the date, any costs, the venue and the contact for booking places and we’ll include it in the Diary. Email info@thiis.co.uk with any details you have. MAY 2016 Invacare Ltd - Scooter Servicing & Maintenance - 10 May 2016 – Pencoed – FOC BHTA - Stoma and Continence Support - May 10 & 11 2016 – Wellingborough - BHTA/H&AT member £449+VAT. Non Member £562+VAT JCM - Car Seat Clinic – May 17 2016 – Peterborough – FOC MediLink - Social Media skills training two day course – May 17-18 2016 – Manchester - £995 for large companies and £495 for sector SMEs.

2016 – Rehabilitation Aids- Interactive Online Training - FOC.

JUNE 2016 Global Training by Silvalea – June 1st 2016 – Amputee Slings - Interactive Online Training - FOC. Global Training by Silvalea – June 2nd 2016 – Safe uses of transfer aids Interactive Online Training - FOC. Invacare Ltd - Servicing/Maintenance & Adjustments on Manual Chairs – June 2nd 2016 – Pencoed - FOC

Global Training by Silvalea – May 18th 2016 - How to measure and complete the custom made form - Interactive Online Training - FOC.

Benmor Medical - Management of the Larger Person (Bariatric Patient) Wednesday 1st– Thursday 2nd June 2016 - includes lunch, refreshments and all supporting material.

Invacare Ltd - Pressure Ulcer Awareness & Mattress Care - 18 May 2016 – Pencoed - FOC

Invacare Ltd - Servicing/Maintenance & Adjustments on Power Chairs – June 3rd 2016 – Pencoed - FOC

JCM - Specialist Seating Workshop – May 19 2016 – Peterborough – FOC

Invacare Ltd - Alber – June 8th 2016 – Pencoed - FOC

Pride Mobility - Introduction to Pride Mobility Products Technical Trouble Shooting – May 18-19 2016 - A deposit is required for each delegate that you wish to attend the Pride training. This will be returned to you once the specific training has been attended.

BHTA - Pressure Care Awareness – June 8th 2016 – Wellingborough BHTA/HATS member - £292+VAT - Non Member £360+VAT

Global Training by Silvalea – May 19th

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Electric Mobility – Servicing / Maintenance & Fault finding for Rascal Mobility Products – June 8th 2016 Ilminster. FOC including Lunch.

Invacare Ltd - Bed Servicing & Maintenance – June 9th 2016 - Pencoed Benmor Medical - Management of the Larger Person (Bariatric Patient) Wednesday 12th – Thursday 13th June 2016 - includes lunch, refreshments and all supporting material. Medilink - Innovation strategy course - Two-day Innovation and Business strategy course - 14 & 15 June 2016 – Manchester - £995 for large companies and £495 for sector SMEs. Global Training by Silvalea – June 15th 2016 – Overview of paediatric slings Interactive Online Training - FOC. JCM - Technical Training Workshop – June 16th 2016 – Peterborough Global Training by Silvalea – June 16th 2016 – Specialist & bespoke slings Interactive Online Training - FOC. Pride Mobility - Introduction to Pride Mobility Products Technical Trouble Shooting – June 21/22 2016 - A deposit is required for each delegate that you wish to attend the Pride training. This will be returned to you once the specific training has been attended. Invacare Ltd – Impetus – June 21-22 2016 – Pencoed - £149.00 + VAT Invacare Ltd - Robin Overhead Hoist – June 28th 2016 - Pencoed

Quantum Star: Sophie Buckley @lifeonilevel

A Seat lift with a difference... • 10” of elevation in 24 seconds while at walking speed up to 3.5mph • Advanced functionality and stability strengthens daily independence and quality if life. • Improves health, social interaction and independence • Operate the seat lift whilst driving the power chair.

#ileveluk Tel: 01869 324600 Email: sales@quantumrehab.co.uk Web: www.quantumrehab.co.uk

QuantumRehabUK

training diary JCM - Car Seat Clinic – June 28th 2016 – Peterborough Invacare Ltd - Pressure Ulcer Awareness & Mattress Care – June 30th 2016 – Pencoed - FOC

JULY 2016 Global Training by Silvalea – July 6th 2016 – Understanding basic sling shapes and their uses - Interactive Online Training - FOC. Global Training by Silvalea – July 7th 2016 – In Situ Slings - Interactive Online Training - FOC. Global Training by Silvalea – July 20h 2016 – Toileting slings and their safe use - Interactive Online Training - FOC. Global Training by Silvalea – July 21st 2016 – Understanding clip fixing slings Interactive Online Training - FOC.

AUGUST 2016 Global Training by Silvalea – August 3rd 2016 – How to measure and complete custom made foam - Interactive Online Training - FOC. Global Training by Silvalea – August 4th 2016 – Rehabilitation aids - Interactive Online Training - FOC.

Global Training by Silvalea – August 17th 2016 – Amputee Slings Interactive Online Training - FOC. Global Training by Silvalea – August 18th 2016 – Safe uses of transfer aids Interactive Online Training - FOC.

SEPTEMBER 2016 BHTA - Pressure Care Awareness September 7th 2016 – Wellingborough - BHTA/H&AT member £292+VAT. Non Member £360+VAT Electric Mobility – Servicing / Maintenance & Fault finding for Rascal Mobility Products – September 7th 2016 - FOC including Lunch. Medilink - Social Media skills training -Two-day Social Media course – September 13/14 2016 – Leeds. £995 for large companies and £495 for sector SMEs. Global Training by Silvalea – September 14th 2016 – Overview of paediatric slings - Interactive Online Training FOC. Global Training by Silvalea – September 15th 2016 – Specialised and bespoke slings - Interactive Online Training - FOC. Pride Mobility - Introduction to Pride Mobility Products Technical Trouble

Shooting – September 21/22 - A deposit is required for each delegate that you wish to attend the Pride training. This will be returned to you once the specific training has been attended. Global Training by Silvalea – September 21st 2016 – Understanding basic sling shapes and their uses - Interactive Online Training - FOC. JCM - Specialist Seating – September 22nd 2016 - JCM Academy, Peterborough. Global Training by Silvalea – September 22nd 2016 – Insitu Slings -Interactive Online Training - FOC.

CONTACTS FOR BOOKINGS Invacare – Call Joan James on 01656 776283 or email jjames@ invacare.com Global Training by Silvalea - +44 (0) 1626 331655 info@silvaleaglobaltraining.com or visit www. trainingbysilvalea.com Quantum Rehab – Call Debbie on 01869 324600 or email sales@ quantumrehab.co.uk Pride Mobility – Call Dave on 01869 324600 or email service@ pride-mobility.co.uk R82 UK Ltd – Call 0121 561 2222, or email Martyn Davis on mda@r82.com Electric Mobility – Call Tiffany Mockridge on 01460 258100 or email tiffany.mockridge@ electricmobility.co.uk JCM – Contact Rachel Davis on training@jcmfactory.co.uk MediLink – Contact Emma Lister, Medilink Skills Coordinator, on 0114 232 9277 or email e.lister@ medilink.co.uk BHTA - Contact Philip Woodward on philip.woodward@bhta.com or call 0207 702 2141 Benmor Medical – Contact Sophie Allen on 0333 800 9000 or email sophie.allen@benmormedical. co.uk

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DEEP CYCLE AGM BATTERIES

The BISON Deep Cycle AGM range provides high performance and reliability in long duration cycling applications. The development combines precision component selection and state-of-the-art manufacturing to produce the most cost effective battery solution for todayâ&#x20AC;&#x2122;s applications. Exceptionally long lasting, BISON Deep Cycle AGM offers up to eight times the cyclic stability of conventional batteries (up to 800 cycles).

SUPERIOR CYCLIC PERFORMANCE Terminals: Heavy duty insert copper terminals for easy and safe assembly and maintenance free connection with excellent conductivity. Plates: Advanced lead tin calcium alloy reduces grid corrosion and promotes long battery life. Thick positive plate design for superior cycle life. Separator: Highly porous glass micro-fibre separator, optimised for low internal resistance and faster charging.

agents required throughout the uk Sheffield Branch / Head Office 239 Edmund Road, Sheffield, S2 4EL 0114 272 7399 enquiries@sybsgroup.co.uk www.sybsgroup.co.uk

Liverpool Branch

Unit 22 Sandon Industrial Estate Sandon Way, Liverpool, L5 9YN 0151 207 5451 liverpool@sybsgroup.co.uk

Leeds Branch

Unit 3 Tainton Park Gelderd Road, Leeds, LS12 6HD 0113 245 9685 leeds@sybsgroup.co.uk

G R O U P T H E BATT E R Y S P E C IALI S T S

100% RELIABILITY. OR UP TO £810 BACK As a TGA A-Class retailer you will receive £90 every time one of your engineers is called out to fix a part on any TGA Breeze or Supersport scooter. Claim up to 3 times a year during our 3-year warranty period. Our products are renowned for market-leading performance however if issues do arise, your margin is protected. Does any other scooter supplier do this? TGA does.

01787 882244 SALES@TGAMOBILITY.CO.UK

The UK’s leading range of mobility products since 1985

1194TGAthiisMay16v2.indd 1

WWW.TGAMOBILITY.CO.UK

Team of the Year 2011 & 2015

20/04/2016 09:00

THIIS is produced by BHTA Engage: 2-4 Meadow Close, Ise Valley Industrial Estate, Wellingborough, NN8 4BH Tel: 01933 278 086 E-mail: newsroom@thiis.co.uk Providing news and views in

the trade since 1999 BHTA Engage Ltd. All rights reserved. No part of this publication may be reproduced or used in any way without the written permission of the publisher. The views expressed in this publication are not necessarily those of the publisher and although every effort has been made to ensure that the information is accurate, the publishers take no responsibility for errors or omissions.