Touchpoint Vol. 12 No. 2 - Service Design and Systems Thinking

Page 78

Service Design Award 2020: Finalists Selected The Service Design Award, curated by the Service Design Network, is the first international service design award to recognise the service design community’s achievements in both the public and private sectors.

PROJECT / LOCATION

CX transformation for hearing care/ USA The Service Design Award, curated by the Service Design Network, is the first international service design award to recognise the service design community's achievements in both the public and private sectors. Participants of our 2020 award process, who have patiently awaited updates that have been delayed due to the global pandemic's challenges, must wait no longer! The SDN is incredibly pleased to announce that Service Design Award 2020 finalists have been selected by our international jury of service design experts. Ten projects, which represent the global benchmark for world-class service design, have been shortlisted in the three categories of Professional Commercial, Professional Non-profit/Public Sector, and Student. Because of their exceptional work and project contributions, we are taking our industry to new levels!

Special thanks to the 2020 Jury: Kerry Bodine, Taina Mäkijärvi, Kate Okrasinski, Luis Alt, Damian Kernahan, J. Margus Klaar and Florian Vollmer.

COMPANY

Smart Design CLIENT

Amplifon CATEGORY

Professional Commercial

PROJECT / LOCATION

Future of facilitation: Digital blueprinting on a global scale / Australia COMPANY

Xero CLIENT

In-house project CATEGORY

Professional Commercial

78 Touchpoint 12-2


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