HEALTHCARE MANAGEMENT
providers and more – to work together towards transforming how healthcare is delivered in the New Normal and beyond.
AUTHOR BIO
In your opinion, how do you foresee patient experience changing over time with the use of these new age technologies such as AI, data analytics, and digital connectivity? The clinical value brought about by AI, data analytics and connectivity will certainly have positive benefits on patients. They can expect to have a smoother and faster experience and have peace of mind to undergo care that is backed up by more data points from their medical history. When undergoing diagnostic procedures, for example, deep learning algorithms built into the CT or MRI technologist’s workflow can automatically identify anatomical structures to prescribe the slice locations, and the angle of those slices, for neurological exams, delivering consistent and quantifiable results. This will allow the clinician to make a more accurate and informed diagnosis for the patient. Data analytics can provide a predictive and proactive solution that automatically selects the best settings for each patient over the precise area of interest based. It drives consistency and eliminates variation, ensuring a smoother patient experience without the need to do re-scans. Digital connectivity can encourage the secure sharing of patient data,
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allowing care teams across various departments and locations to more efficiently collaborate on patient cases. This helps reduce handling costs for foreign studies, the time spent preparing for multi-disciplinary meetings, increases patient referrals and allows easy sharing of images and records directly with patients. How do you think the industry landscape is going to change in the next five years, and what are the growth opportunity areas in the sector? Digital integration into healthcare delivery will continue to be a key theme in healthcare. As we move into a period of living with COVID-19, healthcare providers will be considering how they can leverage technology to drive healthcare transformation and pandemic preparedness. This will create opportunities for new and reinforced partnerships across the healthcare ecosystem from hospital administrators, medical professionals, medical device manufacturers, technology solutions providers and more. As mentioned, this means that medical device manufacturers like GE Healthcare will need to show the value of its solutions and offerings. To that end, we expect more partnership approaches as we offer not only technology and digital tools that suit local healthcare needs, but also build a long-term solution that sets the hospital up sustainably for healthcare transformation.
Jae Youn (JY) is the Country Manager for GE Healthcare’s Imaging, Ultrasound, Life Care Solutions and Services business segments in Singapore, Myanmar, Cambodia and Laos. He has more than 16 years of sales and marketing experience in the Healthcare sector in Korea and Asia Pacific. JY took on his current role in March 2020 and is responsible for GE Healthcare’s go-to-market strategy for Singapore as well as for accelerating the business’ growth in developing markets. JY holds a degree in Applied Statistics from Konkuk University, Seoul, Korea.
A SI A N H O S P I T A L & H EA LT HCAR E M A N AGE M E N T
IS S UE - 49, 2020