2 INDUSTRY NEWS
New sign-ups for Pick a Pier
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uring the first quarter of 2022, Pick a Pier has signed up over 30 new marinas. The AI-driven platform was founded in 2017 by a team of passionate boating enthusiasts using technology solutions to connect boaters and marinas, Marinas from across Europe have joined Pick a Pier’s platform, including UK-based Emsworth Yacht Harbour. Other new signings include Blue Flag-certified Marina di San Lorenzo, the 830-berth Port de La Baule Le Pouliguen, Portugal’s Marina de Lagos, The Netherland’s Jachthaven Waterkant and Real Club Náutico Castellón in Spain, as well as many others across Europe. One particular benefit of the Pick a Pier platform for marinas is the
Italy’s Marina Punta Verde has joined Pick a Pier. inclusive payment service that makes the lives of both boaters and marina staff easier and enables marinas to provide fast and smooth service. Giorgio Ardito, President of Marina Uno, said: “We are excited to get on board with Pick a Pier especially to help in communicating with our existing berth-holders and promoting
the marina to new visitors”. Tom Marfleet, Marina Manager at Emsworth, added: “We look forward to using Pick a Pier to help us optimise our berth availability and reduce the admin burden for both us and our boaters”. Idan Cohen, CEO of Pick a Pier, commented: “Our mission is to make
boating more accessible, convenient and sustainable. Marinas using the services of Pick a Pier are able to offer an increased level of customer communications and service, resulting in maximised profitability. It also allows marinas to provide boaters with quick responses, excellent customer service and easy access to berthing. “We are excited to have new marinas on board with Pick a Pier and know they will instantly benefit from optimised operations and unlocking berths to accommodate boaters. By joining Pick a Pier, these marinas have access to boaters and berthholders in real-time using our intuitive platform that provides a new level of transparency, communication and profitability.”
Singapore marina achieves Five Gold Anchor Platinum status ONE°15 Marina Sentosa Cove Singapore has been awarded the Five Gold Anchor Platinum accreditation by the Marina Industries Association (MIA). This Global accreditation is the highest accolade that the industry awards and is reserved for marinas that offer their customers a comprehensive unique marina experience by providing tailored, personalised service and an outstanding array of high-quality facilities and amenities. The ONE°15 Marina Sentosa Cove is a premium waterfront lifestyle destination offering 270 wet berths, including 32 suitable for superyachts, and 60 dry berths; facilities include an infinity pool, fitness centre, members’ lounge, modern spa, tennis courts, restaurants and bars, and a luxury 26-room hotel. The award was presented at the Marinas22 International Conference and Trade Exhibition Gala Dinner in front of over 250 members of the industry. Andrew Chapman, MIA President, gave the award to ONE°15 Marina Sentosa Cove General Manager Jonathan Sit, Marina Director James Roy, parent company SUTL Group MARINA INDUSTRY • JUNE 2022
Left to right: Darren Oh, SUTL General Manager (Business Development); Teo Joo Leng, SUTL Group General Manager; James Roy, Marina Director, ONE°15 Marina Sentosa Cove; and Jonathan Sit, General Manager, ONE°15 Marina Sentosa Cove. General Manager Teo Joo Leng and SUTL General Manager (Business Development) Darren Oh. While presenting the award, Andrew Chapman said, “The Global Gold Anchor rating system is designed to provide boat-owners and marinausers with an easy reference system like hotel star ratings. Marinas are independently assessed against over 86 separate criteria, which cover management processes, the condition and maintenance of the
marina, environmental practices and the ancillary facilities and services. The assessment also involves an anonymous customer survey to further ensure it delivers on its promises”. Suzanne Davies, CEO of the MIA, commented: “ONE°15 Marina Sentosa Cove has been a Five Gold Anchor Marina for many years, but the recent marina upgrades and the integrated services offered through the hotel and hospitality areas make it a worthy Platinum recipient and we are very
proud to make the award”. In accepting the award, Jonathan Sit General Manager, ONE°15 Marina Sentosa Cove, said “ONE°15 Marina Sentosa Cove Singapore is honoured to be the first Five Gold Anchor Platinum marina in South-East Asia. With a focus on service, community and environment, we are constantly striving to improve and attain excellence in these areas. We hope to replicate the same standard across all ONE°15 Marina properties globally. Finally, we wish to thank the MIA for this recognition”. James Roy, Marina Director, ONE°15 Marina Sentosa Cove, commented: “We are committed to providing a great berthing experience for all boaters and envision being the superyacht hub of the region. To this end, the marina has taken a proactive step to reconfigure the marina (just 15 years into its operation) to accommodate more superyachts and upgrade our facilities to match the power and infrastructure demands of the industry in the near future. The Five Gold Anchor Platinum award is a remarkable achievement and a great encouragement for us to continue delivering the best service standards”.
