YOUR COMMUNICATIONS TEAM HAS THE ANSWERS By Lisa Leinberger
Washington Hospitality Association’s communications team has kept you informed of breaking news throughout the pandemic. One of the association’s four pillars is being your primary source for news and information. Now that the governor has lifted mask restrictions and positive cases are dwindling, the team is transitioning from acting as a breaking news source to helping you get back to business and find success during what is now the COVID endemic. HERO Every year, your communications team updates the Handbook for Excellent Restaurant Operations (HERO). In it you will find the latest in regulatory information and much more. What’s new this year? We have information about:
2022 updates to Washington state’s food code Optional serviceware Single-use plastic bags Health Emergency Labor Standards Act (HELSA) Closed-captioning requirements Cocktails to-go
The HERO is available to members at access.wahospitality.org. Also new this year: The HERO has moved to an online-only format so we can update it as changes happen. We’ll let you know when we publish changes, so be sure to keep an eye out for announcements. Northwest Hospitality Leadership Podcast There is a labor scarcity everywhere and Washington hospitality businesses are certainly feeling it. During the pandemic, many of our employees found work in other industries and many decided to leave the workforce altogether. And it was hard to find employees even before the pandemic. We know that you have had significant turnover and that you and your managers need to find new ways to lead.
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