Washington Hospitality Magazine Buyer's Guide 2017/2018 by Washington Hospitality Magazine

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2017/2018

BUYERâ&#x20AC;&#x2122;S

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Inside

wahospitality.org

Features

WA S H I N GTO N

2017/2018

Buyer’s Guide

16A

Your Membership Team

The Education Foundation: Developing Your Current and Future Workforce

What’s New in Regulation? It’s All in the HERO Manual

From Your President and CEO

News Briefs

Industry Events

Lex on Tech

Local GA Update

State GA Update

Ask the Expert

Calendar/New Members

On the cover

Our annual Buyer’s Guide features resources, training programs and a comprehensive list of suppliers dedicated to helping you succeed.

BUYER’S

GUIDE

+ STATE AND LOCAL WHAT YOU NEED TO SUCCEED GOVERNMENT AFFAIRS UPDATES.

Washington Hospitality Association 510 Plum Street SE Olympia, WA 98501-1587

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It’s Time for a Fresh Look at Washington Hospitality’s Cost-Saving Programs

In Every Issue

VENDORS PROGRAMS TRAINING INFORMATION

4/19/2017 4:42:30 PM

May 2017 │ 5

EDITORIAL STAFF Publisher, Anthony Anton Executive Editor, Lex Nepomuceno Editor-in-Chief, Marianne Scholl Art Director, Lisa Ellefson Managing Editor, Paul Schlienz Contributing Editor, Andy Cook Contributing Editor, David Faro Contributing Editor, Jillian Henze Contributing Editor, Wendy Hughes Contributing Editor, Stephanie McManus Research Editor, Sheryl Jackson EXECUTIVE COMMITTEE Co-chair, Phil Costello Stop n’ Go Family Drive In Co-chair, Frank Welton Hilton Worldwide EXECUTIVE TEAM President and CEO, Anthony Anton Vice President, Teran Haase Director of Business Development, Ken Wells Director of Communications & Technology, Lex Nepomuceno Director of Local Government Affairs, John Lane Director of State Government Affairs, Julia Gorton Director of Internal Operations, Kylie Kincaid Director of Membership, Steven Sweeney Education Foundation, Naja Hogander

510 Plum St. SE Olympia, WA 98501-1587 T 360.956.7279 | F 360.357.9232 wahospitality.org

Letters are welcomed, but must be signed to be considered for publication. Please include contact information for verification. Reproduction of articles appearing in Washington Hospitality Magazine are authorized for personal use only, with credit given to Washington Hospitality Magazine and/or the Washington Hospitality Association. Articles written by outside authors do not necessarily reflect the views or positions of the Washington Hospitality Association, its Boards of Directors, staff or members. Products and services advertised in Washington Hospitality Magazine are not necessarily endorsed by the Washington Hospitality Association, and do not necessarily reflect the opinions of the Washington Hospitality Association, its Boards of Directors, staff or members. ADVERTISING INQUIRIES MAY BE DIRECTED TO: Michele Holmes Allied Relations Manager 206.423.3902 MicheleH@wahospitality.org Washington Hospitality Magazine is published monthly for members. We welcome your comments and suggestions. email: news@wahospitality.org, phone: 800.225.7166. Circulation: 6,310.

6 │ wahospitality.org

President and CEO

Work On, Not Always In, Your Business Last month I wrote in this column about the importance of taking time to think through your business strategy. Hopefully, you’ve had a chance to do that or are planning to do it, and hopefully you are investing part of your strategic conversation in figuring out how to best use your time and expertise. As you do this, it might help to keep the story about Albert Einstein and his phone number in mind. There are a lot of variations of that story, but the one I’ve heard is that at the end of an interview with a science reporter, the reporter asked Einstein for his phone number in case he needed to ask him follow- up questions. Einstein got up and brought back a phone book, looked up his own number and read it out loud. The stunned reporter asked why the smartest man in the world couldn’t remember his own phone number. “Why should I memorize something I can so easily find in a book,” was Einstein’s famous response. Einstein’s biggest value to our society was staying in the strategic space of math and science, and he wisely chose to not clutter his amazing brain with details easily taken care of by others. If you think of yourself as your business’s most important intellectual asset, as its Einstein, it will be easier to recognize that you are of greatest value when you stay in the strategic space of innovation, efficiency and the success of your workforce. What are the things that you can leave to others or to technology? Do you really need to be doing your own payroll down to the tax calculations, or can you use one of our allied member services to free up your time for larger purposes? Do you really need to be spending hours trying to figure out how the Affordable Care Act (A.K.A. Obamacare) applies to your business, or can you use our consulting network to get quick answers? Your most valuable resource is not always your money, but your time and your leadership. I hope you’ll use this year’s Buyer’s Guide to make good on this idea. Think of it as a phone book of trusted partners who can help you improve your operations and find the time and space you need for big ticket items, like reinventing your business model. Build strong relationships with these partners and tap into their expertise and interest in helping you be more successful. Ask them where they see the market going and get their thoughts on increasing your revenue and reducing your costs. Even better, include a few trusted vendors when you sit down to strategically think about changes you may or may not need to make. And as you have that strategic conversation, be sure to think about where you bring the most value and where your talents are most needed. Efficiency isn’t only about how well you schedule your team or how carefully you monitor your product. It’s about being an effective, forward-looking leader. As some would say, successful leaders work on, not in their businesses. Anthony Anton

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Primary Source of Information | News Briefs

FDA Will Enforce New Menu Labeling Rules Starting May 5 After two years of delays, on May 5, 2017 U.S. Food and Drug Administration enforcement of the new federal menu labeling rules kicks off. The regulations were adopted as part of the Affordable Care Act in 2010. The FDA released the final regulations in December 2014, but bipartisan pressure in Congress led to two extensions of the enforcement date. Although the menu-labeling regulation is expected to cost restaurants an estimated $315 million, the final rules represent wins for the industry. They were drafted with restaurants’ concerns taken into account, and the federal regulation preempts any state or municipal menu-labeling laws, avoiding a confusing patchwork of local rules. In general, the rules cover restaurants and similar retail food establishments if they operate 20 or more locations under the same name with substantially the same menu items at its locations. If you are subject to the rules, you must clearly and prominently display calories on menus, menu boards and drive-thru displays for standard menu items. On buffet, cafeteria and self-service lines, calorie information must be displayed on signs near the menu items. You may use the term “calories” or “Cal” as a column heading or adjacent to the number of calories for each standard menu item. Other nutrition information, including data on calories from fat, total fat, saturated fat, trans fat, cholesterol, dietary fiber, sodium, sugars, protein and total carbohydrates, must be made available upon request.

Post All About It: May is Washington Hospitality Month! Gov. Jay Inslee has decreed May 2017 as Washington Hospitality Month, and you can help celebrate our industry with your posts, tweets and Instagrams. In the first two weeks in May, use the hashtag #WelcomeToHospitality to share a photo that exemplifies hospitality in the Evergreen State.

To ensure accurate compliance, restaurant operators should consult the FDA’s and other resources by visiting the FDA at www.fda.gov and searching for “menu label guidance.” Additional information is also available at www.wahospitality.org/menu-labeling. Washington State Visitors’ Guide is Finalist for Prestigious Publishing Awards The recently published 2017 Washington State Visitors’ Guide is a finalist for a Maggie Award in the category of best visitor guide with a circulation over 75,000. “Maggies” recognize world-class publishing and are presented each year by the Western Publishing Association to promote the pursuit of excellence among publishing and media professionals. Past winners include publications such as Sunset and Backpacker magazines and Visit Seattle. The Washington Visitors’ Guide is owned by the Washington Hospitality Association and published in partnership with the Washington Tourism Alliance. Sagacity Media, Inc, the award-winning publishers of numerous city magazines such Seattle Met and Portland Monthly, produces the popular guide. It has a circulation of 375,000 and is distributed for free at tourist locations across the West, mailed upon request to prospective travelers, and sent to 65,000 subscribers of Seattle Met and Portland Monthly. The Visitors Guide was first published in 2000 by the Washington Lodging Association, and has been the go-to guide to Washington experiences for visitors and residents alike for 17 years. May 2017 │ 9

Primary Source of Information | Industry Events

Webinar to Help You Get Ready for Seattle’s Secured Scheduling Ordinance The employment law firm Fisher Phillips will hold a complimentary 60-minute webinar on May 19, 2017, to help Seattle-based employers get ready for the city’s new secured scheduling law. The webinar will review the law’s key rules, such as employees’ right to request schedule preferences, predictability pay requirements and exceptions, and record keeping rules. Washington Hospitality Summit Goes to Spokane May 22 Building on the success of the first Washington Hospitality Summit in Seattle in April, a summit will be held in Spokane on May at the Doubletree by Hilton Spokane City Center and in Tacoma on June 12.

The webinar starts at 9 a.m. and there is no cost to participate. Visit www. fisherphillips.com/newsroom-events to register.

The new Hospitality Summit series connects association members in different parts of the state with high-level information about critical issues and opportunities for hospitality business owners and operators. These dynamic events also feature an industry trade show, break-out sessions and time for peerto-peer socializing. Visit www.hospitalitysummit.org for details and to register online. Vendors interested in participating in the trade show should contact Michele Holmes at MicheleH@wahospitality.org. Innovative Hiring Event Returns to Seattle May 5 Washington Hospitality Association has invented a new kind of hiring event powered by a public-private partnership that connects employers with readyto-work candidates and King County residents with real opportunities in our industry. This is the third hiring event hosted jointly by the Washington Hospitality Association, the DSHS Employment Pipeline and Employment Security Department. It is different from typical job fairs as it removes roadblocks to employment such as lack of transportation, certifications, permits uniform needs, food assistance, and much more. During similar event last year, hospitality employers hired more than 60 individuals went home with a job the day of the event. For information on how to participate, contact Roxanne Lomeli at RoxanneL@wahospitality.org or 360-956-7279 x 141. 10 │ wahospitality.org

PUT THESE NOT-TO-BE-MISSED EVENTS ON YOUR CALENDAR Golf FORE! Education Tournament Pencil in tee-time on September 19 to support the many ways our Education Foundation helps develop our state’s future workforce. Proceeds help supports scholarships and ProStart. Washington Lodging Convention: October 22-24 at Tulalip Casino and Resort The state’s premier lodging event take on industry disrupters and will arm hoteliers with critical intel and hot new strategies to face changes in market, economy, and consumer climates head on.

Lex on Tech:

Top Trends in Hospitality Automation By Lex Nepomuceno

Automation integration into the hospitality industry is an inevitability. Not just because of cost, but because of competition. Why does a potential customer choose to patronize a restaurant or hotel? Sure, cost may be a factor, but there is also cleanliness, safety, ambiance, quality of the product and customer service to name some of the most obvious reasons. It is in these other areas that automation can help the most.

HVAC systems, thermostats and even coffee makers that are connected to the Internet, thereby enhancing customer experiences and optimizing energy efficiency. Companies like DTT (dttusa.com) are emerging players in the loss prevention space for business by tying in video surveillance with point-of-sale systems. Through a combination of technology and human auditors, DTT is able to flag potential employee/customer theft and staff efficiency management. The company uses real-time store data and visual cues to help hotels and restaurants get the most out of their staff and make sure guests are being properly tended to. Mobile integration into hospitality has also seen a steady

Let’s talk first about Interactive Kiosks, which take different forms depending on the venue. In grocery stores, these are the self-checkout lines; in airports, these are the self-check-in terminals. More recently, these are the kiosks being rolled out in quick-serve locations like McDonald’s and in some hotel lobbies. In every instance, the technology helps staff focus on customer relations and heightened user experiences. Case in point: I typically shop at Fred Meyer which has self-checkout systems. I mostly use the regular lines and occasionally use the checkout scanners when I only have one or two items and the other lines are full. Generally speaking, my experiences at Fred Meyer locations are positive, and none of the lines ever get too long. Then I started going to a competing supermarket and the experience was pretty miserable each time. The lines were at least 15 minutes long, and I’ve wondered why. Is it mismanagement? Poor training? It’s actually that this store doesn’t have self-checkout kiosks, which apparently have a cascading effect on checkout efficiency. Regardless, automation made my experience at Fred Meyer positive and my experience elsewhere negative. The next trend has to do with the Internet of Things (IoT), which is most commonly related to the “smart home” revolution. Millions of homes use some form of “smart home” technology, such as smart light bulbs, video monitoring, remote switches and Amazon Echos. Now “smart restaurants” and “smart hotels” are using light bulbs,

uptick since the introduction of smartphones over a decade ago. Customers are able to check into their rooms and purchase to-go items before they even arrive at the business location. This greatly increases efficiencies with order management and customer expectations. I use this myself whenever I go to Panera Bread. Instead of waiting in a line (drive-thru or in-store), I plug in my order using the Panera app on my phone and the order is prepared during my 10-minute drive to Panera Bread. By the time I get there, my order is hot and ready and I just pick it up and take it to my car because I had already paid for everything. Since using this app, my patronage of Panera Bread has increased tenfold.

There are many other automation trends to keep an eye on, such as robotics, marketing automation and SaaS (Software as a Service), but the ones I mention are the ones I am seeing more readily used right now. Don’t turn a blind eye to these developments, typecasting them as only cost-saving measures. By increasing efficiency, they are also improving the guest experience. And these kinds of technology developments in restaurants, hotels, and casinos will eventually become ubiquitous. Don’t wait to find out how these tools can help your business. Your smart competitors certainly aren’t. May 2017 │ 11

Local Government Affairs Seattle and Spokane Eyeing Soda Taxes Seattle, and possibly Spokane, could very well join the handful of U.S. cities that tax sweetened drinks and drink syrups as a way to raise revenues. Berkeley, California, has had a one-cent-per-ounce tax since 2015; and in November 2016 voters approved a one-cent-per-ounce tax in Cook County, Illinois, including Chicago; and in San Francisco, Oakland and Albany, California. Also in 2016, Boulder, Colorado, voters approved a two-cent soda tax and the Philadelphia City Council approved a 1.5 cent tax on sugary drinks.

about $76.80 to the price of a five-pound bag of syrup which currently costs about $75. This tax would cost more than the product itself and would have a significant impact on small restaurants.

Seattle Mayor Ed Murray wants to use a soda tax to fund new initiatives to eliminate racial disparities in education. He is calling for a two-cent-per-ounce tax on beverages with added sweeteners with a goal of raising nearly $16 million per year.

The proposal, as outlined by the Mayor’s Office in February, exempts 100-percent fruit juice, in-store prepared coffee beverages, infant formula and medicine, and would not apply to diet beverages.

If approved by the city council, the tax would be levied on all distributors who sell drinks with added sweeteners within city limits. The Seattle tax would also be levied on the syrups restaurants use to make drinks. Because the proposed tax would be on finished ounces, it would add

As of press time, the proposal defines taxable drinks as liquids with a specified amount of caloric sweetener, as well as syrups and powders that are used to prepare these beverages. These items include sodas, energy and sports drinks, fruit drinks, sweetened teas and ready-to-drink coffee drinks.

The Association’s local government affairs team is working on behalf of members in Seattle to educate the city council and Mayor’s Office on the impacts this tax would have on Seattle restaurants. Legislation is expected to come before the council this spring with the goal of passing an ordinance in June. For the most updated information, visit wahospitality.org. Spokane City Council members have also been talking about a soda tax, which they would use to fund an expansion of the city police force. Under discussion is adding a tax of two cents to each finished ounce of sugar-sweetened beverage. There has not yet been a bill submitted to the council, but council members have made public remarks regarding the possibility of the new tax. Our local government affairs manager Zach Lindahl is following the issue in Spokane, and he can be reached at ZacharyL@wahospitality.org with any questions. Seattle’s Secure Scheduling Rulemaking Nearly Finished The Secure Scheduling Ordinance passed by the Seattle city council in September 2016 is set to take effect July 1, 2017. The ordinance requires businesses to provide two weeks advance notice of schedules, premium pay for changes after posting schedules, and extra pay when there are fewer than 10 hours between shifts. It also requires available hours to be offered to existing employees before hiring new employees. A few exceptions are permitted and are outlined in the ordinance and rules. The ordinance applies to retail and food service establishments with 500+ employees worldwide and fullservice restaurants with 500+ employees and 40+ locations worldwide.

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In March, the Seattle Restaurant Alliance submitted its feedback on the draft rules. The Office of Labor Standards staff members said rules were to be published by mid-April. Paid Family Leave: Focusing on Olympia On March 22, Seattle Councilmember Lorena Gonzalez presented ideas supporting paid family leave in Seattle and led a discussion on it in the Gender Equity, Safe Communities & New Americans Committee. The government affairs team is closely following the discussion in Seattle, while efforts remained focused on supporting the progress being made in Olympia on a statewide paid family leave policy.

Walla Walla Short Term Rental Legislation Walla Walla has moved their short-term rental (STR) legislation discussion into city council. After several months of working with community members and local business owners, a plan has been submitted that would establish a multitude of guidelines for formerly unregulated rentals. In the proposed legislation, rentals are divided into Type 1 rentals defined as a rental that is the owner’s primary residence and Type 2, which is not the owner’s primary residence. Both rental classes would be required to pay a proposed $150 application fee to become licensed. If passed, both Type 1 and 2 rentals will need to have: • • • •

A local, 24/7-contact if the STR is not owner-occupied. One additional off-street parking space on-site. Property insurance and liability coverage. Verification that lodging taxes have been/are being paid to the state’s Department of Revenue.

The proposal also calls for graduated fines for violations that would be structured to make the STR owner responsible for their tenants' actions. Additionally, Type 2 rentals would have to notify residences around the rental unit that it is being used as a vacation rental. For more information on this policy, contact Zach Lindahl at ZacharyL@wahospitality.org. -Jillian Henze and Wendy Hughes May 2017 │ 13

State Government Affairs At the time of this writing in mid-April, negotiations on the two-year biennial budget have begun in earnest. The House (lead by Democrats) and the Senate (lead by Republicans) have passed proposed budgets in their respective houses with few approved amendments. Now each chamber has to approve or amend these budgets in order to move forward. Both plans would put about the same amount of new money into K-12 education in the next two years — about $1.8 billion. But, both of the proposed budgets are very polarized at this time and negotiations will likely be intense. The budget proposal passed by Senate Republicans: • • • •

Imposes a property tax swap, by establishing a statewide levy rate in exchange for local property tax levies that fund basic education. Rejects new collective bargaining agreements and gives flat raises to limit spending to $240 million compared to the $1.7 billion proposed by Gov. Jay Inslee. Includes the existing exemptions for restaurants using flavor-imparting products to cook. Includes a proviso that instructs the Department of Labor and Industries to consider how to include a teen wage in the new minimum wage.

The budget proposal passed by House Democrats: •

• • •

Enacts a 7 percent tax on capital gains, affecting individuals and businesses in Washington, and exposing our industry to a new tax resulting from the sale of your business, raising $715 million over two years. Creates a 20 percent hike on B&O tax rates for service and retail sector businesses with gross receipts of more than $250,000. Ends a tax exemption for online sales. Fully funds all $1.7 billion in labor contracts proposed by Gov. Inslee.

Legislators have three weeks to hammer out their differences to arrive at a compromise solution within the 105-day session. If they do not, a special session will be added which can last 30 days. As budget writers come together to find a compromise, the budget remains a fluid document with bills and concepts being added and removed as they try to reach a final proposal.

14 │ wahospitality.org

Progress on Other Fronts Skilled Worker Outreach Senate Bill 5713 has passed both the Senate and the House. Now the bill goes to the governor’s desk to be signed. The Washington Hospitality Association has been in full support of this legislation and most recently testified in its favor on March 21, 2017. This is a great success for our industry and our workforce. This bill creates a grant for skilled worker outreach and training, and several of our Education Foundation programs that help employees advance their careers would be eligible for these grants. Paid Family Leave The Washington Hospitality Association has been leading positive negotiations on this topic with other business associations, labor groups and legislators. Topics of discussion include portability, options for small businesses, wage replacement, employee training credit and more.

STAY INFORMED Get the most up-to-date information on our government affairs efforts by subscribing to our Legislative News. Email StephanieM@ wahospitality.org to subscribe to this email.

PARTICIPATE Would you like to participate more with your association’s Government Affairs Committee (GAC)? To sign up to participate in GAC calls, email KatieD@wahospitality.org.

ACT We’ve set up a system to text members action alerts. If you’d like to receive these urgent alerts, text the word SERVE to 52886.

Proclamation of May as Hospitality Month Gov. Inslee has decreed May 2017 to be Washington State Hospitality Month. This is an honor for our industry in recognition of the nearly quarter of a million people employed by the hospitality industry in our state. The proclamation will be read on May 5 in Seattle at the hiring event the Hospitality Association is hosting with the Washington Employment Security Department and DSHS Employment Pipeline. Learn more about the event at findhospitalityemployees.wahospitality.org. -Stephanie McManus

The State of Washington

Proclamation WHEREAS, 10 percent of workers in Washington state —nearly a quar million people—are employed in ter of a the hospitality industry; and WHEREAS, these jobs are a key contr ibutor to our state economy and annu contribute more than $5 billion in ally wages, $1 billion in B&O taxes and billions in direct financial impact to our state; and WHEREAS, the hospitality industry allows people to attain the American as nine out of owners and managers dream, started at entry-level hospitality jobs; and WHEREAS, the hospitality industry serves as a vital path for entrepren first- and second-generation imm eurship for igrant families, as more than 23 perce nt of its workforce is born outside of the U.S.; and WHEREAS, the hospitality industry serves as a vital pathway for people the workforce; thereby providing entering valuable experience for teens and second chances for rehabilitated citizens; and WHEREAS, the hospitality industry in Washington supports vital train programs such as ProStart, which ing develops and teaches skills to more than 1,500 high school students per year in our state; and WHEREAS, hospitality is an industry that embraces diversity, gender equa inclusiveness, and opportunities for lity, all people; and WHEREAS, the hospitality industry is key to Washington’s economic the vitality of our communities. health and

NOW, THEREFORE, I, Jay Inslee, Governor of the State of Washingto do hereby proclaim May, 2017, as n,

Hospitality Month in Washington, and I urge all peo

ple in our state to join me in this special observance. Signed this 5th day of April, 2017

Governor Jay Inslee

May 2017 │ 15

BUYERâ&#x20AC;&#x2122;S

GUIDE

SHOP BY COMPANY 45th Street Hospitality Terry Esch 1310 N 131st St Seattle, WA 98133-7630 (206) 633-4494 www.45thstreethospitality.com Always Two-sided Mattresses Aaron Brown & Associates Todd Hawes 2765 12th St SE Salem, OR 97302-3158 (503) 363-5969 www.aaronbrownassociates.com Commercial Property Appraiser Accent Table Lighting Company Jeff Robb PO Box 2362 Redmond, WA 98073-2362 (425) 881-2062 www.lampserviceproducts.com Fuel, Gloves, POS Supplies Ace Parking Management Nick Hutsen 500 Union St, Suite 400 Seattle, WA 98101-2709 (206) 903-1218 www.aceparking.com Parking Management Acosta Foodservice Sales and Marketing Adam Tabino 22407 68th Ave S Kent, WA 98032-2444 (425) 226-4051 www.acosta.com Resources Ideas Products COP ACRAnet, Inc. Jacquie Brownell 521 W Maxwell Ave Spokane, WA 99201-2417 (509) 324-1241 www.acranet.com Employment Screening Background Checks Adams Financial Concepts LLC Michael Adams 1001 4th Ave, Suite 2330 Seattle, WA 98154-1121 (206) 903-1019 www.adamsfinancialconcepts.com Financial Advisors ADP Justin Reiter 20700 44th Ave West, Suite 600 Lynnwood, WA 98036-7743 (509) 270-8590 www.adp.com Payroll Services

2A | 2016–2017 Buyer’s Guide

ADT LLC Ben McGuire 16810 E Euclid Ave Spokane, WA 99216-1817 (509) 850-0325 www.adt.com Business Security & Automation Solutions Agilysys Nancy Naretto 3380 146th Pl SE, Suite 110 Bellevue, WA 98007-6472 (877) 369-6208 www.agilysys.com Systems, Technology Albers & Company Jeffrey Albers 4733 Tacoma Mall Blvd, Suite 200 Tacoma, WA 98409-7110 (253) 272-2711 www.alberscompany.com Workplace and Individual Benefits, Human Resources Alliance 2020 Inc Gavin Bray 304 Main Ave S, Suite 202 Renton, WA 98057-2758 (425) 271-8065 www.alliance2020.com Background Screening Alliant Employee Benefits Duane King 1420 5th Ave, Suite 1500 Seattle, WA 98101-2424 (206) 204-9125 www.alliantbenefits.com Health Benefits, Retirement, Business Insurance Allied Fire & Security Dye Hawley 425 W Second Ave Spokane, WA 99201-4311 (509) 624-3152 www.alliedfireandsecurity.com Commercial Security Services Alpine Bakery Co. Nicole Burgi 810 N Monroe St Spokane, WA 99201-2109 (509) 327-7040 Check us out on Facebook Fresh, Local, Preservative-free Bakery

ALSCO - American Linen Steve Bivens 6828 S 204th St Kent, WA 98032-5112 (253) 478-5197 www.alsco.com Linen Supplies & Cleaning ALSCO- American Linen Spokane Joey Kink PO Box 3084 Spokane, WA 99220-3084 (509) 534-2693 www.alsco.com Linen Supplies & Cleaning American TechCorp Lori Wilson PO Box 30936 Lakewood, WA 98499-3036 (253) 682-1240 www.americantechcorp.com Directv Television Service American Underwriters Insurance Lavonne Northcutt 6429 S Tacoma Way Tacoma, WA 98409-4004 (253) 473-1415 www.auiagency.com Business & Commercial Insurance AMP Services, LLC Richard Braa 200 W Mercer St, Suite 511 Seattle, WA 98119-5908 (206) 596-7400 www.ampservices.com Outsourced Accounting/Consulting Services Anchor Brewing Company Erik Christiansen 1705 Mariposa St San Francisco, CA 94107-2334 (415) 863-8350 www.anchorbrewing.com Beer, Craft Brewery Angus Meats, Inc. Tom Stachecki 2810 N Hogan St Spokane, WA 99207-4823 (509) 482-7033 www.angusmeats.com Beef, Pork, Poultry Anheuser Busch Companies Gilbert Canizales 15800 Roscoe Blvd Van Nuys, CA 91406-1350 (503) 720-9586 www.anheuser-busch.com Beer, Domestic & Regional

SHOP BY COMPANY Approach Management Services Samantha Lipoma 1711 S Jackson St Seattle, WA 98144-2112 (206) 812-3804 www.approachms.com Workers’ Compensation Claims Management ARF Financial Merissa Thomas 3802 N 22nd Tacoma, WA 98406 (425) 770-3762 www.arffinancial.com Financing for Restaurants, Bars & Taverns ASCAP John Bonaccorso 2 Music Square West Nashville, TN 37203-3204 (888) 772-4252 www.ascap.com Music Licensing Audio Video Exclusives David Call 7528 Olympic View Dr. #110 Edmonds, WA 98026 (425) 245-8846 avexclusives.com TV Programming & Installations Audio Visual Services Group Jason Younce 3315 S 116th St, Suite 141 Tukwila, WA 98168-1980 (702) 776-8860 www.psav.com Audio Visual Equipment & Services Auto-Chlor Everett Burke Lyman 720 132nd St SW #103 Everett, WA 98204-9359 (425) 787-2797 www.autochlor.net Cleaning Products and Repairs Auto-Chlor Seattle Nate James 4315 7th Ave S Seattle, WA 98108-1705 (206) 622-0900 www.autochlor.net Cleaning Products and Repairs

Auto-Chlor Tacoma Michael Devers 510 53rd Ave E # A Fife, WA 98424-2740 (253) 922-5557 www.autochlor.net Cleaning Products and Repairs

Bavarian Meat Products, Inc. Lynn Hofstatter 2934 Western Ave Seattle, WA 98121-1021 (206) 448-3540 www.bavarianmeats.com Wholesale Sausage & Meats

Baker Commodities Inc Michael Bulleri PO Box 58368 Seattle, WA 98138-1368 (206) 243-7387 www.bakercommodities.com Used Cooking Oil Recycling

BDO Beth Rutherford 800 Fifth Ave Seattle, WA 98104-3256 (206) 403-4025 www.bdo.com Tax Advisors, Consultants, Financial Services

Baker Commodities Spokane Valley Joe Jacobson PO Box 11157 Spokane Valley, WA 99211-1157 (509) 535-5435 www.bakercommodities.com Recycling & Used Oil Bargreen Ellingson Seattle Jeff Gentling 3627 1st Ave S Seattle, WA 98134-2201 (206) 682-1472 www.bargreen.com Serving those who serve. Bargreen Ellingson Spokane Tami Kennedy 223 W Boone Ave Spokane, WA 99201-2311 (509) 324-2939 www.bargreen.com Serving those who serve. Bargreen Ellingson Tacoma Dave Bartra 6626 Tacoma Mall Blvd, Suite B Tacoma, WA 98409-9086 (253) 475-9201 www.bargreen.com Serving those who serve. Barsurance Joe Peterson 8927 W Tucannon Ave, Suite 102 Kennewick, WA 99336-7176 (509) 736-3599 www.barsurance.com Liquor Liability Insurance Specialists Bath Fitter Trey Provident 6900 220th St SW, Suite A Mountlake Terrace, WA 98043-2123 (253) 872-6898 www.bathfitter.com Tub & Shower Remodeling

Bell-Anderson Insurance Renton Andy Hoven 600 SW 39th St, Suite 200 Renton, WA 98057-4911 (425) 291-5200 www.bell-anderson.com Business & Commercial Insurance Bell-Anderson Insurance Spokane Neil Muller 6519 N Maple St, Suite B Spokane, WA 99208-6169 (509) 465-1133 www.bell-anderson.com Business & Commercial Insurance Bio Clean Theresa Borst PO Box 655 Lake Stevens, WA 98258-0655 (425) 377-2303 www.biocleanwa.com Chemical Incident Cleanup Blasingame Insurance Nick Gilliland 200 N Argonne Rd Spokane Valley, WA 99212-2852 (509) 891-1000 www.spokaneinsurance.com Business & Commercial Insurance BMI Jessica Frost 10 Music Square E Nashville, TN 37203-4321 (615) 401-2000 www.bmi.com Music Licensing & Management Bocchetti Contracting Inc. Frank Bocchetti 18133 S Steamer Ct Oregon City, OR 97045-9652 (503) 329-7795 www.bocchetticontracting.com Construction & Remodel Services

2017–2018 Buyer’s Guide | 3A

SHOP BY COMPANY Boyd Coffee Company Darbi Sadiler 10109 S Tacoma Way, Suite C1 Tacoma, WA 98499-4665 (800) 545-4077 www.boyds.com Coffee, Tea & Beverage

Cash & Carry Bellevue #559 Ed Proso 2208 136th Pl NE Bellevue, WA 98005-1848 (425) 644-4638 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Lynnwood #557 Tim Grant 6412 204th St SW Lynnwood, WA 98036-5972 (425) 672-1886 www.smartfoodservice.com Produce, Meats & Dairy

Brantley, Janson, Yost & Ellison, CPAs Michael Gintz 1617 S 325th St Federal Way, WA 98003-6009 (253) 838-3484 www.brantleyjanson.com Accounting, CPA & Taxes

Cash & Carry Bellingham #552 Don Hennigs 405 Ohio St Bellingham, WA 98225-4641 (360) 676-7360 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry N Seattle #549 Angela Duggins 13102 Stone Way N Seattle, WA 98133-7617 (206) 364-1733 www.smartfoodservice.com Produce, Meats & Dairy

Bremerton Bottling Co.-Pepsi Cola Dale Armstrong 5210 1st St Bremerton, WA 98312-3342 (360) 377-6262 www.bremertonpepsi.com Non-alcoholic Beverage Distributor

Cash & Carry Bremerton #518 Robert Crow 5011 Auto Center Blvd Bremerton, WA 98312 (360) 377-8331 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Olympia #548 Randy Drake 1010 Fones Rd SE Olympia, WA 98501-2107 (360) 459-2820 www.smartfoodservice.com Produce, Meats & Dairy

Caffe Appassionato Seattle Philip Sancken 4001 21st Ave W Seattle, WA 98199-1201 (888) 502-2333 www.caffeappassionato.com Wholesale Coffee & Teas

Cash & Carry Burlington #570 Rocky Seabott 150 Sharon Ave Burlington, WA 98233-2252 (360) 707-0109 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Rainier #583 Derek Mooney 1915 21st Ave S Seattle, WA 98144-4505 (206) 302-0216 www.smartfoodservice.com Produce, Meats & Dairy

Caffe D’Arte, LLC Kimberly Zier 33926 9th Ave S Federal Way, WA 98003-6708 (253) 252-7050 www.caffedarte.com Wholesale Coffee & Espresso

Cash & Carry Everett #553 Angela Duggins 2917 Cedar St Everett, WA 98201-3751 (425) 339-2628 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Richland #575 Larry Covey 1939 Fowler St Richland, WA 99352-4846 (509) 374-3905 www.smartfoodservice.com Produce, Meats & Dairy

Cairncross & Hempelmann, P.S. David Hermann 524 2nd Ave, Suite 500 Seattle, WA 98104-2323 (206) 587-0700 www.cairncross.com Restaurant Attorneys; Legal Assistance

Cash & Carry Federal Way #556 Rob Stevenson 1628 S 344th St Federal Way, WA 98003-6852 (253) 925-0550 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry S Seattle #551 Rick Arriola 1760 4th Ave S Seattle, WA 98134-1502 (206) 343-7156 www.smartfoodservice.com Produce, Meats & Dairy

Cascade Natural Gas Conservation Incentive Program Bill Prillaman 1600 Iowa St Bellingham, WA 98229-4707 (866) 450-0005 www.cngconserve.com Commercial Conservation & Energy

Cash & Carry Kelso #542 Kelly Brown 2302 Talley Way Kelso, WA 98626-5512 (360) 425-7090 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry South Tacoma #579 Ben Notter 111 S 112th St Tacoma, WA 98444-5711 (253) 539-7105 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Kent #555 Jim Low 21504 84th Ave S Kent, WA 98032-2446 (253) 872-7586 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Spokane #573 Rob Kuonen 7630 N Division St Spokane, WA 99208-5614 (509) 489-8800 www.smartfoodservice.com Produce, Meats & Dairy

Cash & Carry Ballard #562 Brian Walker 1155 NW Ballard Way Seattle, WA 98107-4639 (206) 789-7242 www.smartfoodservice.com Produce, Meats & Dairy

4A | 2016–2017 Buyer’s Guide

SHOP BY COMPANY Cash & Carry Spokane Valley #578 Matt Monigold 211 S McKinnon Spokane Valley, WA 99212-0742 (509) 535-7710 www.smartfoodservice.com Produce, Meats & Dairy Cash & Carry Tacoma #550 Brendan Southard 6208 Tacoma Mall Blvd Tacoma, WA 98409-6827 (253) 472-6879 www.smartfoodservice.com Produce, Meats & Dairy Cash & Carry Vancouver #566 Randy Hughes 10611 NE 53rd St Vancouver, WA 98662-6161 (360) 944-9199 www.smartfoodservice.com Produce, Meats & Dairy Cash & Carry Yakima #574 Jeff Tillman 1406 E Mead Ave Union Gap, WA 98903-3912 (509) 248-9390 www.smartfoodservice.com Produce, Meats & Dairy CBF, LLC Chong Ju Lee 18623 Highway 99, Suite 250 Lynnwood, WA 98037-4552 (206) 949-4989 www.genesisrim.com Commercial Realty Central Washington Fair Association Erin Baldoz 1301 S Fair Ave Yakima, WA 98901-5500 (509) 248-7160 www.statefairpark.org Event Management Charlie’s Produce Shawn Garner PO Box 24606 Seattle, WA 98124-0606 (206) 625-1412 www.charliesproduce.com Fresh Produce & Daily Delivery Charlie’s Produce Spokane Art Vega 3530 E Ferry Ave Spokane, WA 99202-4631 (509) 535-7393 www.charliesproduce.com Locally Sourced Fresh Produce

ChefTec Culinary Software Services Bev Daniels 2930 Center Green Court Boulder, CO 80301-2216 (303) 447-3334 www.cheftec.com Inventory, Menu Costing & Nutritional Analysis Software

Color Graphics Screenprinting & Deer Creek Awards Voshte Gustafson 2540 Crites St, SW Tumwater, WA 98512-6104 (360) 352-3970 www.colorgraphicswa.com Best Quality, Service & Professionalism

Chukar Cherry Company Pamela Montgomery PO Box 510 Prosser, WA 99350-0510 (509) 786-2055 www.chukar.com Wholesale Berries & Nuts

Columbia Cascade Winery Association George Valison 2975 Scenic View Dr Wenatchee, WA 98801-9114 (509) 782-3845 www.columbiacascadewines.com Supplies, Information, Education, Coordination

Cintas - Issaquah Amanda Gust 1700 NW Gilman Blvd, Suite 210 Issaquah, WA 98027-5349 (425) 313-3406 www.cintas.com Uniforms, Cleaning & Safety Supplies Clark Nuber CPAs Pete Miller 10900 NE 4th St Bellevue, WA 98004-5873 (425) 454-4919 www.clarknuber.com Accounting, CPA & Taxes Class Action Capital John Borley 49 Marble Ave Suite 2 Pleasantville, NY 10570-2918 (914) 200-0020 www.ClassActionCapital.com Cost Recovery Clevenger Associates Tony Clevenger 11803 101st Ave Ct E, Suite 203 Puyallup, WA 98373-3473 (253) 841-7811 www.clevengerassoc.com Facility Consulting & Design CLG Employer Resources Holly Hahn 209 Main Ave S, Suite 100 North Bend, WA 98045-8139 (425) 391-4141 www.clgemployerresources.com Employee Benefits & Health Insurance Coho Res LLC Maili Morrison 7801 NE Greenwood Dr Vancouver, WA 98662-7900 (503) 425-1444 www.cohores.com Revenue Management Services

Columbia Distributing Co., Inc. Tommie Thompson 255 Appleyard Dr Wenatchee, WA 98801-8962 (509) 662-1673 www.columbiadistributing.com Beer, Domestic & Regional Comcast Business Auburn Lisa Pitt 4020 Auburn Way N Auburn, WA 98002-1315 (206) 510-2670 www.comcast.com Internet, Phone & TV Comcast Business Lynnwood Fazle Ramzan 15815 25th Ave W Lynnwood, WA 98087-2507 (877) 533-5676 www.comcast.com Internet, Phone & TV Comcast Business Olympia John Koch 440 Yauger Way SW Olympia, WA 98502-8153 (360) 280-3429 www.comcast.com Internet, Phone & TV Comcast Business Puyallup Jennifer Gustin 410 Valley Ave NW, Suite 9 Puyallup, WA 98371-3317 (253) 405-7970 www.comcast.com Internet, Phone & TV Comcast Business Redmond Jonathan Ray PO Box 97007 Redmond, WA 98073-9707 (855) 452-1500 www.comcast.com Internet, Phone & TV

2017–2018 Buyer’s Guide | 5A

SHOP BY COMPANY Comcast Business Seattle Dave Paciocco 12645 Stone Ave N Seattle, WA 98133-8315 (425) 508-4143 www.comcast.com Internet, Phone & TV

Costco East Vancouver #1086 Greg Killian 19610 SE 1st St Camas, WA 98607-7472 (360) 258-6221 www.costco.com Produce, Meats & Dairy

Costco Lacey #740 Gail Harkness 1470 Marvin Rd NE Lacey, WA 98516-3870 (360) 412-3500 www.costco.com Produce, Meats & Dairy

Comcast Business Spokane Brandon Lennick 1717 E Buckeye Ave Spokane, WA 99207-4908 (509) 755-4689 www.comcast.com Internet, TV, Phone Systems

Costco Everett #114 Erika Kostal 10200 19th Ave SE Everett, WA 98208-4256 (425) 379-7451 www.costco.com Produce, Meats & Dairy

Costco Marysville #642 Shelly Jones 16616 Twin Lakes Ave Marysville, WA 98271-4701 (360) 652-4532 www.costco.com Produce, Meats & Dairy

Costco Aurora Village #106 Shawn Hancock 1175 N 205th St Seattle, WA 98133-3206 (206) 546-0480 www.costco.com Produce, Meats & Dairy

Costco Federal Way #61 Paul Michael 35100 Enchanted Pkwy S Federal Way, WA 98003-8314 (253) 874-3652 www.costco.com Produce, Meats & Dairy

Costco Puyallup #660 Eric Johnson 1201 39th Ave SW Puyallup, WA 98373-3803 (253) 445-7543 www.costco.com Produce, Meats & Dairy

Costco Bellingham #19 Andrea Lowden 4299 Guide Meridian St Bellingham, WA 98226-6475 (360) 671-6947 www.costco.com Produce, Meats & Dairy

Costco Fife Business Center Kyle Berggren 3900 20th St E Fife, WA 98424-1818 (253) 719-1950 www.costco.com All Your Business Needs!

Costco Seattle #1 Jeremy Cook 4401 4th Ave S Seattle, WA 98134-2311 (206) 622-3136 www.costco.com Produce, Meats & Dairy

Costco Burlington #662 Netra McGrew 1725 S Burlington Blvd Burlington, WA 98223-3223 (360) 757-5703 www.costco.com Produce, Meats & Dairy

Costco Gig Harbor #624 Scott Elliott 10990 Harbor Hill Dr NW Gig Harbor, WA 98332-8945 (253) 853-8600 www.costco.com Produce, Meats & Dairy

Costco Sequim #639 Jim Reynolds 955 W Washington St Sequiim, WA 98382-3266 (360) 406-2025 www.costco.com Produce, Meats & Dairy

Costco Business Center Jeremy Young 19105 Highway 99 Lynnwood, WA 98036-5228 (425) 640-7745 www.costcobusinessdelivery.com Produce, Meats & Dairy

Costco Issaquah #110 Stacey Jiminez 1801 10th Ave NW Issaquah, WA 98027-5384 (425) 313-0965 www.costco.com Produce, Meats & Dairy

Costco Silverdale #13 Mike O’Hara 10000 Mickelberry Rd NW Silverdale, WA 98383-8302 (360) 692-9213 www.costco.com Produce, Meats & Dairy

Costco Clarkston #103 Alan Demers 301 5th St Clarkston, WA 99403-1860 (509) 758-1800 www.costco.com Produce, Meats & Dairy

Costco Kennewick #486 Tom Olson 8505 W Gage Blvd Kennewick, WA 99336-8120 (509) 737-8861 www.costco.com Produce, Meats & Dairy

Costco Southcenter #6 Todd Young 400 Costco Drive #150 Tukwila, WA 98188-4808 (206) 575-9191 www.costco.com Produce, Meats & Dairy

Costco Covington #1029 Jim Cannell 27520 Covington Way SE Covington, WA 98042-9100 (253) 796-1004 www.costco.com Produce, Meats & Dairy

Costco Kirkland #8 Chris Delong 8629 120th Ave NE Kirkland, WA 98033-5865 (425) 827-1693 www.costco.com Produce, Meats & Dairy

Costco Spokane #670 Fred Schoenhard 5601 E Sprague Ave Spokane, WA 99212-0826 (509) 842-0003 www.costco.com Produce, Meats & Dairy

6A | 2016–2017 Buyer’s Guide

Put your best

fish forward. Food waste is bad enough. Contamination is worse! How do you stop a bad fish from reaching the table? You make sure that your line staff knows the rules, knows how to how to detect bad product, and absolutely knows how to rotate your walk-ins so that you are always putting your best ingredients on the plate. Do your people know how to do that? Let’s hope so. Safe service is good service. ServSafe is the best service. Train your staff today!

VISIT WHAEF.ORG for more info.

SERVSAFE MANAGER HOSPITALITY TRAINING SOLUTIONS ServSafeManagerhalfPageAd.indd 1

4/12/2017 1:11:01 PM

MAY 22, 2017

SPOKANE

DoubleTree by Hilton Hotel Spokane City Center

Register today for the first-ever Washington Hospitality Summit presented by Food Services of America. Get ready to get engaged with an information-packed afternoon filled with a keynote speaker, breakout sessions and a one-stop-shop trade show for all your business’ needs. Attendee cost is $30, tickets can be purchased at hospitalitysummit.org/attendee_registration

Event Details Washington Hospitality Summit DoubleTree by Hilton Hotel Spokane City Center 322 North Spokane Falls Court, Spokane, Washington, 99201, USA 12:30 p.m.- 5:30 p.m.

PRESENTED BY

2017–2018 Buyer’s Guide | 7A

SHOP BY COMPANY Costco Spokane II #66 Kelly Frisina 7619 N Division St Spokane, WA 99208-5613 (509) 466-9668 www.costco.com Produce, Meats & Dairy

Craig Stein Beverage Pam Stull 5408 NE 88Th St, Bldg B - 101 Vancouver, WA 98665-0990 (360) 823-2534 www.csbeverage.com Beer, Wine & Spirits

DC Blosser & Associates Dale Blosser 6312 NE 54th St Vancouver, WA 98661-2218 (503) 244-5070 www.dcbuniversity.com Training, Consulting, Mystery Guest

Costco Tacoma #95 Cindy Petersen 2219 S 37th St Tacoma, WA 98409-7473 (253) 475-5595 www.costco.com Produce, Meats & Dairy

Crown Distributing LLC Peter Bargreen 17117 59th Ave NE Arlington, WA 98223-4750 (425) 252-4192 www.crowndistributing.com Beer, Domestic & Imports

Degen & Degen Architecture Anita Degen 1402 3rd Ave, Suite 1100 Seattle, WA 98101-2124 (206) 623-6368 www.ddseattle.com Architecture & Interior Design

Costco Tumwater #64 Dave Ryan 5500 Littlerock Rd SW Tumwater, WA 98512-7363 (360) 357-6580 www.costco.com Produce, Meats & Dairy

Crystal Investment Property LLC Joseph Kennedy 10260 SW Greenburg Road #400 Portland, OR 97223-5514 (503) 530-1316 www.crystalip.com Hotel Brokers & Consultants

Degginger McIntosh & Associates Rob Knode 3977 Harbour Point Blvd SW Mukilteo, WA 98275-5454 (425) 740-5200 www.dmainsurance.com Insurance and Financial Services

Costco Union Gap #1013 Greg Schatz 2310 Longfibre Ave Union Gap, WA 98903-1513 (509) 454-5242 www.costco.com Produce, Meats & Dairy

Custom Gaskets NW Scott Dugaw PO Box 111734 Tacoma, WA 98411-1734 (866) 944-2653 www.customgasketsnw.com Gaskets, Hardware & Fabrication

Demitri’s Seasonings Demitri Pallis PO Box 84123 Seattle, WA 98124-5423 (206) 764-6006 www.demitris.com Cocktail Mixes & Beverages

Costco Vancouver #772 Ben Tehrani 6720 NE 84th St Vancouver, WA 98665-2016 (360) 828-2262 www.costco.com Produce, Meats & Dairy

Cyrus O’Leary’s Pies Barclay Klingel 1528 S Hayford Rd Airway Heights, WA 99001-9404 (509) 624-5000 www.cyruspies.com Frozen Pie Manufacturing

Costco Wenatchee #112 Alex Ryan 375 Highline Dr S East Wenatchee, WA 98802-5344 (509) 886-0593 www.costco.com Produce, Meats & Dairy

Davis Grimm Payne & Marra Joseph Marra 701 5Th Ave, Suite 4040 Seattle, WA 98104-7071 (206) 447-0182 www.davisgrimmpayne.com Management Labor Law

Desert Peak Marketing Bobby Moccia 6301 Federal Boulevard, Suite D Denver, CO 80221-2028 (303) 790-2424 www.desertpeak.biz Foodservice Equipment Manufacturer’s Representatives

Costco Woodinville #747 James Hickey 24008 Snohomish Woodinville Rd Woodinville, WA 98072-9743 (425) 806-7700 www.costco.com Produce, Meats & Dairy

Davis Wright Tremaine LLP Riley Lagesen 1300 SW 5th Ave, Suite 2300 Portland, OR 97201-5682 (503) 778-5201 www.dwt.com Restaurant Attorneys & Legal Advice

CPR Training Center Dawn Jones PO Box 55806 Seattle, WA 98155-0806 (206) 621-3560 www.cprtr.com CPR, AED and First Aid Training

Davis Wright Tremaine LLP Seattle Gillian Murphy 1201 3rd Ave, Suite 2200 Seattle, WA 98101-3045 (206) 622-3150 www.dwt.com Restaurant Attorneys & Legal Advice

8A | 2016–2017 Buyer’s Guide

Diamond Parking Services United Parking Hailey Mattson 605 First Ave, Suite 600 Seattle, WA 98104-2224 (206) 369-8511 www.DiamondParking.com Parking Management Dickerson Distributors, Inc. Kevin Dickerson 1313 Meador Ave Bellingham, WA 98229-5803 (360) 676-1260 www.dickersondistributors.com Beer, Wine & Spirits Dick’s Restaurant Supply Bellevue Dirk Happee 2102 140th Ave NE Bellevue, WA 98005-2008 (425) 289-0680 www.dicksrestaurantsupply.com Great value, less hassle.

SHOP BY COMPANY Dick’s Restaurant Supply Mount Vernon Dave Becker 324 Chenoweth St Mount Vernon, WA 98273-9045 (360) 848-0259 www.dicksrestaurantsupply.com Great value, less hassle. Dick’s Restaurant Supply Seattle Mike Hoye 2963 1st Ave S Seattle, WA 98134-1821 (206) 382-0160 www.dicksrestaurantsupply.com Great value, less hassle Discover Burien Association Anne Thompson 427 SW 152 St Burien, WA 98166-2208 (206) 433-2882 discoverburien.org Burien Community Economic Development Distant Lands Coffee Diane Graber 801 Houser Way N Renton, WA 98057-5506 (425) 917-2920 www.dlcoffee.com Wholesale Coffee & Espresso DoorDash Victor Shao 106 Prefontaine Place S Seattle, WA 98104-2614 (847) 440-4263 www.doordash.com Third Party Delivery dorma kaba Jeff Ross 31750 Sherman Ave Madison Heights, MI 48071-1423 (248) 837-3700 www.kaba.com E-Locks, Front Desk Systems Double “D” Knitting & Glove, Inc Dudley Duncan 22500 Jameson Drive Calabasas, CA 91302-5852 (818) 222-4588 www.ddgloves.com Cut Resistant Gloves Dr Pepper Snapple Group Jason Backstrom 1927 NE 34th Place Renton, WA 98056-8017 (425) 235-0813 www.drpeppersnapplegroup.com Non-alcoholic Beverage Distributor

Draft Doctor Dave Whitney PO Box 31024 Portland, OR 97231-0024 (800) 689-1366 www.draftdoctorllc.com Draft System Cleaning & Installation

Edward Jones - Jason Wright Jason Wright 2416 NW Myhre Road, Suite 102 Silverdale, WA 98383-7673 (360) 598-3379 www.edwardjones.com/jason-wright Employee Retirement Plans

DTT Mira Diza 1755 N Main St Los Angeles, CA 90031-2516 (323) 576-1400 www.dttusa.com Surveillance & Loss Prevention

Emerald City Moving & Storage Seong Kim 18325 Segale Park Drive B Tukwila, WA 98188-4735 (253) 796-3900 www.emeraldcityms.com Moving Services & Storage

Duck Delivery of Washington, Inc. Derek Reich 1509 45th St E Sumner, WA 98390-2201 (253) 891-8918 www.duckdelivery.com Fresh Produce. Quality & Service

Enterprise Merchant Solutions (NCR & Aloha POS) Stephen Ferrante 610 Industry Drive Tukwila, WA 98188-3406 (206) 452-0502 www.emsposinc.com Aloha POS, NCR Silver POS

Dunkin’ Brands Laurel White 130 Royall St Canton, MA 02021-1010 (781) 737-5530 www.dunkinbrands.com Baskin Robbins Franchise Development

Entrevi Solutions Ken Pawlak 1001 Bayhill Drive, 2 San Bruno, CA 94066-3061 (650) 667-1211 www.entrevi.com Add/Retain Profitable Customers

Dynamic Sales & Service Daniel Danhof 12910 NE 125th Way, Bldg. B-3 Kirkland, WA 98034-7716 (425) 823-4300 www.dynamicss.com Commercial Green Laundry Experts

Equifax Workforce Solutions Brenton Norris 11432 Lackland Rd St. Louis, MO 63146 (425) 413-5842 www.equifaxworkforce.com Unemployment Cost Control

Eastside Ice Machines Fred Stray 6421 S 143rd St Tukwila, WA 98168-4625 (206) 248-0770 www.eastsideicemachines.com Ice Machine Sales

ERNWest Olympia John Meier 1550 Irving St SW, Suite 300 Tumwater, WA 98512-6362 (800) 433-7601 www.ernwest.com Workers’ Compensation Claims Management

Ecolab Dave Lumberg 4301 S Pine St, Suite 540 Tacoma, WA 98409-7216 (253) 244-3884 www.ecolab.com Dishmachine & Cleaning Chemicals Edenholm & Associates Eric Edenholm PO Box 11496 Bainbridge Island, WA 98110-5496 (206) 245-6401 Accounting, Business Taxes, CPA

ERNWest Spokane John Meier 511 N Argonne Rd, Suite 201 Spokane Valley, WA 99212-2878 (800) 433-7601 www.ernwest.com Workers’ Compensation Claims Management

2017–2018 Buyer’s Guide | 9A

SHOP BY COMPANY Essential Baking Kuanny Yin 5601 1st Ave S Seattle, WA 98108-2404 (206) 545-3804 www.essentialbaking.com Organic, Artisan Bakery

Fishbowl Marketing Sean Dunn 44 Canal Center Plz, Suite 500 Alexandria, VA 22314-1563 (800) 836-2818 www.fishbowl.com/washington Online & Email Marketing

Food Services, Inc. Sandy Cobbin PO Box 218 Mount Vernon, WA 98273-0218 (360) 416-5117 www.foodservicesinc.com Locally Owned and Operated

Essential Foods Adam Hewey 520 S Massachusetts St Seattle, WA 98134-1625 (206) 545-4194 www.globespun.com Wholesale Organic products

Fisher & Phillips LLP Rimpal Singh 111 SW Fifth Ave, Suite 4040 Portland, OR 97204-3643 (404) 240-4219 www.laborlawyers.com Labor & Employment Kaw

Fortiphi - Blaine Scott Locker 228 Martin St, Suite 201 Blaine, WA 98230-4017 (800) 795-7301 www.fortiphi.com Restaurant Insurance and Benefits

Express Construction Company Inc Jason Nix 355 118th Ave SE Bellevue, WA 98005-3554 (206) 230-8500 www.expressconstruction.net Construction & Remodel Services

Fit HR Amanda Mayo 26828 Maple Valley Hwy PMB 240 Maple Valley, WA 98038 (800) 457-9842 www.fullyhr.com HR, Human Resources

Fortiphi Insurance Justin Kulhanek 811 Cleveland Ave Mount Vernon, WA 98273-4210 (800) 795-7301 www.fortiphi.com Insurance, Benefits, HR Services

FastrackHR Onboarding System Mike Lancey 2303 W Commodore Way #210 Seattle, WA 98199-1261 (206) 282-0234 www.fastrackhr.com Hiring Software, Employee OnBoarding

FloHawks Plumbing and Septic Steve Redford PO Box 73399 Puyallup, WA 98373-0399 (253) 606-1115 www.flohawks.com Septic & Drain Cleaning

Fidalgo Bay Coffee David Evans 856 N Hill Blvd Burlington, WA 98233-4640 (360) 757-8818 www.fidalgobaycoffee.com Wholesale Coffee & Teas

Food Service Equipment Repair Todd Lachmund PO Box 12224 Mill Creek, WA 98082-0224 (206) 730-2662 www.fserinc.com Quality, Professional, Guaranteed Repairs

Foster Pepper PLLC Jeremy Eckert 1111 Third Ave, Suite 3000 Seattle, WA 98101-3264 (206) 447-6284 www.foster.com Quality Legal Advice and Responsive Service

Fikes Mark Sims 8041 S 228th St, Suite 101 Kent, WA 98032-2919 (253) 854-2439 www.fikesproducts.com Paper, Plastic & Cleaning Supplies Fikes Northwest Rick Peterson 13401 E Trent Ave Spokane Valley, WA 99216-1267 (509) 926-0534 www.fikesnorthwest.com Cleaning & Sanitizing Supplies Fintech Sean Neumayer 3109 W Dr Martin Luther King Jr Blvd, Suite 200 Tampa, FL 33607-6260 (800) 572-0854 www.fintech.net Beverage Data & Analytics

10A | 2016–2017 Buyer’s Guide

Food Services Of America - Seattle/ Kent/Everett Randy Irvine 18430 E Valley Hwy Kent, WA 98032-1246 (425) 251-3897 www.fsafood.com/main/serviceareas/ seattle.aspx Broadline Foodservice Distribution Food Services Of America - Spokane Cliff Hoye PO Box 6248 Spokane, WA 99217-6248 (509) 483-7670 www.fsafood.com/main/serviceareas/ spokane.aspx Broadline Distributor

Fran’s Chocolates Andrina Bigelow 5900 Airport Way S Seattle, WA 98108-2776 (206) 322-0233 www.franschocolates.com Artisan Confections Franz Family Bakeries Nate Howerton 110 N Fancher Road Spokane Valley, WA 99212-0850 (208) 790-6577 www.franzbakery.com The Good Breads! Franz Family Bakeries Seattle Division Todd Fultz PO Box 24327 Seattle, WA 98144-0327 (206) 383-7026 www.franzbakery.com Northwest Local Bakery Future POS Tom Potter 816 NE 87th Ave, Suite 200 Vancouver, WA 98664-1991 (360) 693-2325 www.iss4pos.com POS & Security Systems

SHOP BY COMPANY Gasket Guy Washington Grant Yuan 16541 Redmond Way Unit C Redmond, WA 98053-4463 (206) 491-9535 www.gasketguywa.com Refrigeration Gaskets, Equipment Repairs Gecko Hospitality Kevin Kalstad PO Box 83556 Portland, OR 97283-0556 (503) 660-8565 www.geckohospitality.com Recruiting | Recruiter Gemelli Coffee Roastery Paul Jacob 418 W 1st Ave Spokane, WA 99201-3707 (509) 838-3073 www.jacobsjava.com Fresh Roasted Wholesale Coffee General Biodiesel, Inc. Zach Shelton 6333 1st Ave S Seattle, WA 98108-3228 (206) 932-1600 www.gbdnw.com Local, Sustainable Oil Recycling General Parts LLC Michael Brown 810 SW 34th St W, Suite K Renton, WA 98057-4809 (425) 434-4082 www.generalparts.com Commercial Kitchen Equipment Parts & Repairs GGLO, LLC Randa Morgan 1301 First Ave, Suite 301 Seattle, WA 98101-2171 (206) 467-5828 www.gglo.com Architectural Design Global Security & Communication, Inc. AJ Gomez 3212 Main St Vancouver, WA 98663-2753 (800) 446-2400 www.global4security.com Security with Facility Management Golden Age Collectables Rod Dyke 1501 Pike Place Market Seattle, WA 98101 (206) 622-9799 www.goldenagecollectables.com America’s Oldest Comic Shop

Green Air Supply Tom Hoare 216 Puyallup Ave #111 Tacoma, WA 98421-1114 (253) 226-1596 www.greenairsupply.com Environmental Nitrogen Supply H.I.H.I.T. Joe Peoples 209 Main Ave S, Suite 100 North Bend, WA 98045-8139 (877) 892-9203 www.hihittrust.com Medical & Dental Insurance Hamlin Group, The LLC Larry Hamlin 2980 76th Ave SE, Suite 102 Mercer Island, WA 98040-2774 (206) 948-7424 www.thehamlingroup.net Construction, Development & Design Harbor Pacific Bottling Elma Tim Martin 50 Schouweiler Tract Road W Elma, WA 98541-9385 (360) 482-4820 www.harborpacificbottling.com Pepsi Beverage Distributor Harbor Pacific Bottling Long Beach Tim Martin PO Box 30 Long Beach, WA 98631-0030 (360) 642-3331 www.harborpacificbottling.com Pepsi Beverage Distributor Harbor Wholesale Jason Benedetti 3901 Hogum Bay Road SE Lacey, WA 98516-3136 (360) 754-4484 www.harborwholesale.com Foodservice Solutions, Family Owned HealthMarkets Insurance Agency Nicole Garner 14900 Interuban Ave S, Suite 145 Seattle, WA 98168 (253) 534-5225 www.healthmarkets.com/ngarner Health Insurance Benefits Advisor Heartland Payment Systems Harry Wagoner 331 8th Ave W Kirkland, WA 98033-5317 (405) 818-0914 www.heartlandpaymentsystems.com Payment Processing, Payroll & Marketing

Hospitality Financial & Technology Professionals - Greater Puget Sound Chapter Michael Lancey PO Box 30550 Seattle, WA 98113 -0550 (800) 646-4387 www.hftpwa.org Networking & Education Association Hotelnet Inc Dave Sero 9750 Ravenna Ave NE Seattle, WA 98115-2432 (800) 494-9070 www.phonesuite.com Hotel/Motel PBX telephone systems Humble & Davenport Insurance Brokers Robert Davenport 3500 Maple Valley Hwy Renton, WA 98058-2871 (425) 226-8221 www.humbledavenport.com Restaurant, Business & Commercial Insurance Immediate Clinic Debbie Bird 11000 NE 33rd Place, Suite 300 Bellevue, WA 98004-1441 (206) 992-1669 www.immediateclinic.com Urgent Care Clinics Impark Harold Delos Reyes 1700 7th Ave, Suite 106 Seattle, WA 98101-1323 (206) 381-1789 www.impark.com Parking Management Inderbitzin Distributors, Inc. Glen Inderbitzin 901 Valley Ave NW Puyallup, WA 98371-2517 (253) 922-2592x1023 www.inderbitzin.com Distributor, Snacks, Jerky & Pastries Industry Matthew Cecil 550 West B St San Diego, CA 92101-3539 (180) 074-1441 www.industry.co Job Board

2017–2018 Buyer’s Guide | 11A

SHOP BY COMPANY Insurance Services, Inc. Ron Sarka 100 N Morain St, Suite 200 Kennewick, WA 99336-2905 (509) 735-3333 www.insurance-services.net Business & Commercial Insurance

Kennedy & Mohn, P.S. Thomas Kennedy 14108 SE 182nd St Renton, WA 98058-6407 (425) 277-5755 www.hotelrealtynw.com Hotel Brokerage & Consulting

Integrity Laundry Solutions LLC Megan Tompkins 270 E Boeing Ave Walla Walla, WA 99362-7425 (509) 529-1901 www.integritylaundrysolutions.com Laundry Equipment & Repairs

King Beverage Inc. Rochell Cobb 6715 E Mission Ave Spokane, WA 99212-0550 (509) 444-3700 www.kingbeverage.com Beer, Domestic & Regional

ISU Global Insurance Brian Hanson 1420 5th Ave, Suite 2200 Seattle, WA 98101-1346 (206) 947-2280 www.isuglobalins.com Personal and Business Insurance

L & E Bottling Co., Inc. Paul Lawrence PO Box 11159 Olympia, WA 98508-1159 (360) 357-3812 www.olympiapepsi.com Pepsi & Dr. Pepper

Ivar’s Seafood, Soup & Sauce Co. Tom Ward 11777 Cyrus Way Mukilteo, WA 98275-5406 (425) 493-1402 www.ivars.com Local Sustainable Social Responsibility

La Panzanella Antonio Galati 18300 Cascade Ave S, Suite 260 Tukwila, WA 98188-4746 (206) 903-0500 www.lapanzanella.com Italian Crackers & Crisps

J MO, Inc. Joni Morishita 4616 25th Ave NE, PMB 28 Seattle, WA 98105-4183 (206) 527-2264 www.jmoinc.com Contract Purchasing Services

Landmark Construction Brian Pare 14940 NE 95th St, Suite H Redmond, WA 98052-2526 (425) 786-1410 www.landmarknw.construction General Contractor

Jones Marketing Company Randy Jones 744 N 83rd St Seattle, WA 98103-4324 (206) 783-6925 www.jonesmarketingcompany.com Tabletop Supplies

Law Office Of Stuart A Heller Stuart Heller 1325 4th Ave, Suite 940 Seattle, WA 98101-2509 (206) 623-0579 www.theleasinglawyer.com Industry Attorney & Lease Negotiation

K & J Accounting Jason Soper 255 SW 153rd St Burien, WA 98166-2313 (206) 244-0491 www.kjaccounting.net Accounting, CPA & Taxes

Law Office of Susan K. Fuller, PLLC Susan Fuller 1700 Seventh Ave, Suite 2100 Seattle, WA 98101-1360 (206) 883-6077 www.fullerpllc.com General Counsel and Litigation Services for Small Businesses

Kelly-Mincks Peter O’Connor 18686 142nd Ave NE, Suite 3B Woodinville, WA 98072-8523 (425) 481-9036 www.kelly-mincks.com Commercial Equipment Sales

12A | 2016–2017 Buyer’s Guide

Lawrence Company Jeff Lawrence PO Box 871688 Vancouver, WA 98687-1688 (360) 896-0777 www.lawrencecompany.org Unemployment Tax Cost Managment

LAZ Parking Royce Williams 601 Union St, Suite 1634 Seattle, WA 98101-1378 (206) 452-2715 www.lazparking.com Parking, Transportation, Facilities Management Leavitt Group Brady Albers 6050 Tacoma Mall Blvd #300 Tacoma, WA 98409-6828 (800) 726-8771 www.leavitt.com Insurance, Risk Management, Employee Benefits Les Boulangers Associes, Inc. Gerard Simeon 18842 13th Place S Seatac, WA 98148-2342 (206) 241-9343 www.lba-inc.com Dough, Pastries & Pies Liberty Orchards Aplets & Cotlets Greg Taylor PO Box C Cashmere, WA 98815-0485 (509) 782-2191 www.libertyorchards.com Aplets & Cotlets Manufacturer Limantzakis Properties Johnny Limantzakis 704 NE Northlake Way, Suite 100 Seattle, WA 98105-6430 (206) 632-1222 Property Management Compnay Maitre’D by Posera Michael Walker 11057 8th Ave NE Seattle, WA 98125-6103 (206) 364-8686 www.posera.com Hospitality Information Systems Maletis Beverage Linda Hoffmaster 600 SE Assembly Ave, Suite 150 Vancouver, WA 98661-5583 (503) 735-2300 www.maletis.com Quality, Teamwork, Customer Satisfaction Manini’s Jerry Goldberg 22408 72nd Ave S Kent, WA 98032-1904 (206) 686-7312 www.maninis.com Best Pasta Anywhere

Manitowoc Ice Machines & Reach-Ins Jim Friar 717 S Lander St Seattle, WA 98134-2008 (206) 624-4590 www.manitowocice.com Manitowoc Wholesaler & Distributor

Today’s hospitality industry remains relatively safe, yet risks do arise. We need to take reasonable steps to address perceived safety risks.

Mark G Anderson Consultants Kirk McGough 5525 Lakeview Dr, Suite 200 Kirkland, WA 98033-7314 (425) 822-7800 www.mgac.com Construction & Project Management Services MarkeTeam Cameron Danby 1115 W 36th St Vancouver, WA 98660-1409 (360) 696-3984 www.marketeamnw.com Commerical Foodservice Equipment Solutions Mckenzie Chase Management Mike Lancey 21303 W Commodore Way, Suite 210 Seattle, WA 98199-1261 (206) 547-8277 www.mckenziechase.com Tax Incentive Programs

Learn how we can help safely secure your staff, visit rft.com/helpalert or call 800.669.9946

Medosweet Farms David Chinchar PO Box 749 Kent, WA 98035-0749 (253) 852-4110 www.medosweet.com Dairy, Eggs & Juice Merrill Lynch Dave Ludwig 1201 Pacific Ave, Suite 1800 Tacoma, WA 98402-4311 (253) 597-8307 www.wealthmanagement.ml.com Employee Benefits MG2 Jill Schneeman 1101 Second Ave, Suite 100 Seattle, WA 98101-2923 (206) 962-6868 www.mg2.com Architecture & Construction Michael B. Crane & Associates, PS Michael Crane 1155 N State St, Suite 420 Bellingham, WA 98225-5024 (360) 734-4700 www.mbcrane.com Bookkeeping & Accounting

Bagels. Rustic Breads. Pastries. Artisan Coffee. tasteful elegance.

1316 MLK Jr way Tacoma WA 98405 www.gritcitybakingcompany.com

2017–2018 Buyer’s Guide | 13A

SHOP BY COMPANY Minder Meats, Inc. Jim Carlson 4921 Auto Center Blvd Bremerton, WA 98312-3347 (360) 479-0880 www.mindermeats.com Locally-sourced Beef, Pork and Poultry

Neil Jones Food Company Sheila Holyk 1701 W 16th St Vancouver, WA 98660-1067 (360) 696-4356 www.njfco.com Fresh-packed California Tomatoes

NW Furniture Bank Jeremy Simler 117 Puyallup Ave Tacoma, WA 98421-1111 (253) 302-3868 www.nwfurniturebank.org Donated Furniture Recycling

Mobile Cash Solutions Dave Winfrey PO Box 1239 Mead, WA 99021-1239 (509) 990-6322 ATMs Service Sales Events

Neil Walter Company LLC Mike Hikey PO Box 2181 Tacoma, WA 98401-2181 (253) 779-8400 www.neilwalter.com Commercial Real Estate

Odom Corporation Bellevue Dale Piper 11400 SE 8th St, Suite 300 Bellevue, WA 98004-6409 (425) 456-3513 www.odomcorp.com Premier Wholesale Beverages

Nicholson & Associates Insurance Olympia Drake Nicholson 1802 Black Lake Blvd SW, Suite 301 Olympia, WA 98512-5665 (360) 352-8444 www.nicholson-insurance.com Business & Commercial Insurance

Odom Corporation Spokane Dale Piper S 4122 Grove Rd Spokane, WA 99224-5326 (509) 458-4100X2110 www.odomcorp.com Premier Wholesale Beverages

Moss Adams Tacoma LLP Roy Cupler 1301 A St, Suite 600 Tacoma, WA 98402-4205 (253) 284-5214 www.mossadams.com Accounting, CPA & Taxes Mountain Muesli Megan Trimble 1401 S SPRAGUE AVE # 570 Tacoma, WA 98405-2967 (206) 518-3761 www.mountainmuesli.com Cereal Granola Bars National Business System Inc. Bob Purnell 24425 Pacific Hwy S Kent, WA 98032-4079 (206) 418-6196 www.nbsystems.com POS Choices & Solutions National Sign Corporation Tom Hubbard 1255 Westlake Ave N Seattle, WA 98109-3531 (206) 282-0700 www.nationalsigncorp.com Signage NationSat DirecTV Brenda Williams 222 E Main St Luverne, MN 56156-1887 (507) 283-4300 www.nationsat.com Audio Visual Equipment & Services Natural Wave-RC, Inc. Bob Bisordi PO Box 447 Kent, WA 98035-0447 (253) 395-9266 www.naturalwavejuice.com Non-alcoholic Beverage Distributor

14A | 2016–2017 Buyer’s Guide

Northland Furniture Company Michelle Fish 681 SE Glenwood Drive Bend, OR 97702-1317 (541) 389-3600 www.northlandfurniture.com Custom Hospitality Furniture Manufacturer Northwest Foodservice Show Jeff Swenson 8565 SW Salish Ln, Suite 120 Wilsonville, OR 97070-6901 (503) 582-9482 www.nwfoodserviceshow.com Tradeshow Supplies & Products Northwest Loss Prevention Consultants Douglas Rector PO Box 3142 Renton, WA 98056-0007 (425) 271-0312 www.nwlpc.com Mystery Shopping, Private Investigator Northwest Restaurant Services Kyle Wilkins 14910 Aurora Ave N Shoreline, WA 98133-6528 (206) 362-4114 www.nwrestaurantservices.com Equipment, Repairs, Warranty Work

Odyssey Enterprises Inc Celeka Mouton 206 SW Michigan St Seattle, WA 98106-1908 (206) 762-7256 www.treasuresbyodyssey.com Custom Seafood Processor Office Depot Jim Hudson 6600 N Military Trail Road Boca Raton, FL 33496-2434 (253) 872-1700 business.officedepot.com Office Supplies and Print Services Olympic Distributing Company Joe Gladfelter 82 S Bayview Ave Port Angeles, WA 98362-8605 (360) 452-8966 Beer, Domestic & Regional Olympic Eagle Distributing Neil Pearson 1101 N Levee Road Puyallup, WA 98371-3236 (253) 256-0200 www.olympiceagle.com Beer Wholesales Oracle MICROS Seattle Jeff Wooden 720 3rd Ave, Suite 2300 Seattle, WA 98104-1821 (206) 694-0200 www.micros.com POS for iPad & Registers

SHOP BY COMPANY Oregon Hood Cleaning Robert Bambrick 8059 State St Salem, OR 97317 Salem, OR 97309 (360) 989-1444 www.washingtonhoodcleaning.com Certified Exhaust Hood Cleaning P.A.T. Ferguson Consulting Patty Ferguson 3800A Bridgeport Way W Suite 300 University Place, WA 98466-4416 (253) 566-3698 www.dramshopexpertwitness.com Liquor Training & Compliance Pacific Commercial Brokers Tom O’Brien 221 S 28th St Suite 103 Tacoma, WA 98402-2726 (253) 507-5442 www.pacificcommercialbrokers.com Buy, Sell & Valuation Pacific Lamp & Supply Spencer Miles 5935 4th Ave S Seattle, WA 98108-3209 (206) 767-5334 www.pacificlamp.com All Your Lighting Needs Pacific Northwest Baking Co Phil Thompson PO Box 890 Sumner, WA 98390-0160 (253) 863-0373 Check us out on Facebook McDonald’s Hamburger Buns Pacific Office Automation Rebekah Nelson 1114 Pacific Ave Tacoma, WA 98402-4304 (253) 572-6400 www.pacificoffice.com Copiers, Printers, I.T., Supplies Parker, Smith & Feek, Inc. Patrick McHugh 2233 112Th Ave NE Bellevue, WA 98004-2936 (425) 709-3600 www.psfinc.com Business & Commercial Insurance Partners Group, The Jordan Stair 11225 SE 6th St, Suite 110 Bellevue, WA 98004-6478 (425) 455-5640 www.baldwinRGI.com Benefit Consulting & Management

Passport Unlimited Roger Blier 801 Kirkland Ave, Suite 200 Kirkland, WA 98033 (425) 827-7017 www.passportunlimited.com Building Individual & Business Relationships Patrice & Associates Rachel Grossman 1425 Broadway #20-2868 Seattle, WA 98122-3861 (206) 550-3133 www.patricejobs.com/rgrossman Hospitality/Restaurant Recruiter Specialists Paynewest Insurance - Spokane Eddie Eugenio 501 N. Riverpoint Blvd, Suite 403 Spokane, WA 99202-1649 (509) 363-4001 www.paynewest.com Healthcare Insurance Broker Peizer Commercial Real Estate LLC Mark Peizer 121 Windsor Dr SE Sammamish, WA 98074-3420 (206) 909-3314 Real Estate and Leasing Pepsi-Cola Bottling Co. Erik Bjerkman 219 S Timm Road Ridgefield, WA 98642-3343 (360) 696-0766 www.corwinbevco.com Non-alcoholic Beverage Distributor Perdue Foods LLC John Fromong 1500 E College Way, Suite A PMB 449 Mount Vernon, WA 98273-5637 (360) 424-7947 www.drapervalleyfarms.com Local & Fresh Chicken Performance Reps NW Jeff Cunningham PO Box 971 Vashon, WA 98070-0971 (206) 463-6565 www.prnw.com Manufactures’ Representative Foodservice Equipment Personnel Management Systems, Inc. Amy Reiersgaard 8259 122nd Ave NE, Suite 300 Kirkland, WA 98033-8029 (425) 576-1900 www.hrpmsi.com Human Resources Outsourcing

Peterson Company, The Lynn Throssel 1102 D St NE Auburn, WA 98002-4015 (253) 735-0313 www.petersoncheese.com Specialty Food Distributor Peterson Sullivan LLP Gerry Adams 601 Union St, Suite 2300 Seattle, WA 98101-2317 (206) 382-7777 www.pscpa.com Accounting, CPA & Taxes Pleasant Hill Cellars Larry Lindvig 32305 NE 8th St Carnation, WA 98014-5705 (425) 333-6770 www.pleasanthillcellars.com Winery Plumbing & Drain Company Brian Harding 13701 24th St E Unit C-9 Sumner, WA 98390-9678 (866) 440-1234 www.wapdco.com The Plumbing & Drain Company Point of Solutions Anne Tipper 4518 Kennedy Ave SE Auburn, WA 98092-8701 (253) 332-3468 www.pointofsolutions.net POS Software & Hardware Pointe Pest Control Nick McNosky 1324 N Liberty Lake Roadd #226 Liberty Lake, WA 99019-8523 (509) 590-4200 www.pointepest.com Pest Control Powers Candy & Nut Co. Bob Thayer PO Box 6525 Spokane, WA 99217-0909 (509) 489-1955 www.powerscandy.com Wholesale Trail Mix Manufacturer Proctor & Gamble Professional Janina Reyes Two P&G Plaza #TN-06 Cincinnati, OH 45202-3315 (425) 223-7663 www.pgpro.com Hospitality, Foodservice, Cleaners, Detergent

2017–2018 Buyer’s Guide | 15A

Your Membership Team

Steven Sweeney Director of Membership stevens@wahospitality.org 509.710.0037 Jennifer Hurley Membership Administrator jenniferh@wahospitality.org 360.528.2798 Mallory Campbell Area Coordinator East King County 360.704.0828 Tamorro Farrell Territory Manager Pierce County tamorrof@wahospitality.org 360.551.2269 Cathy Fox Territory Manager Seattle Neighborhoods cathyf@wahospitality.org 253.277.1586 Donna Haskill Area Coordinator Snohomish, Chelan, Douglas counties 360.522.7030 Kim Hildahl Territory Manager San Juan, Island, Whatcom, Skagit, Okanogan counties kimh@wahospitality.org 360.480.2428

16A | 2016â&#x20AC;&#x201C;2017 Buyerâ&#x20AC;&#x2122;s Guide

Shawna Mendenhall Area Coordinator Thurston, Kitsap and Peninsula shawnam@wahospitality.org 360.456.2667 Casaundra Robinson Area Coordinator South King County casaundrar@wahospitality.org 425.444.1191 Donna Tikker Territory Manager Spokane County & Northeast WA donnat@wahospitality.org 509.953.6245 Anna Lee Area Associate Starts in June Graduate of the WSU Hospitality & Business Management program in May

For our allied members interested in strengthening ties to the industry, please call our Business Development team. Michele Holmes Allied Relations Manager micheleh@wahospitality.org 206.423.3902

Get to Know Your Area Coordinator: A Big Benefit of Association Membership By Paul Schlienz

Restaurateurs and hoteliers across our state know there are many benefits to membership in the Washington Hospitality Association. And one of the biggest benefits of all is access to the Association’s area coordinators. “Who are the area coordinators?” you may ask. Well, area coordinators (or ACs) are the first point of contact with the Association when members have problems or questions. “ACs are the face of the Association,” said Steven Sweeney, the Association’s director of membership. “They're the ones who get the call when members need advice or help. They are what our members see as who represents us.” Each area coordinator is assigned a geographical territory. Currently, our area coordinators are Mallory Campbell (East King County), Tamorro Farrell (Pierce County), Cathy Fox (Seattle neighborhoods), Suleima Guzman (Southeastern Washington), Donna Haskell (Chelan, Douglas and Snohomish counties), Kim Hildahl (Island, Okanogan, San Juan, Skagit and Whatcom counties), Monica Hollar (Downtown Seattle), Shawna Mendenhall (Kitsap and Thurston counties, and Olympic Peninsula), Casaundra Robinson (South King County) and Donna Tikker (Spokane County and Northeastern Washington). Soon there will also be area coordinators for our members in Southwestern Washington. Meanwhile, Anna Lee, our area associate is serving our members in that part of the state, starting in June. “A lot of our members realize this, but not everyone knows of the ACs passion for their work,” said Sweeney. “They love being in the hospitality industry and they take their job personally. It makes them feel good to help members. They love doing it. And they really are all about customer service and being the face of our Association. It's all about service, service, service and hospitality. They're here to help our

members succeed. They want to show them the full value of membership.” Members know the area coordinators are in their corner – and they appreciate it. “I’ve only been a restaurant owner since 2014,” said Mercedes Fulwiler, co-owner of Oak Harbor’s Rustica Café. “My area coordinator, Kim Hildahl, has been a real help to me. If I have a question, that woman always gets back to me, always. And if she doesn't know something, she'll find out. She made me aware of what my benefits are as an Association member. I particularly appreciate the way she set up appointments with the Association’s Advisory Network.” And Fulwiler is not the only member with rave reviews of our area coordinators. “We haven’t been members long,” said Ruth Little, coowner of the Dockside Grill on Sequim Bay. “Our area coordinator, Shawna Mendenhall is just right on top of everything. Before I talked with Shawna, I never knew about the RETRO program. Once we needed to talk with an attorney. Shawna set us up with an attorney through the Advisory Network, which led us in the right direction. She directs us toward great resources and information. She’s awesome.” “Use your area coordinator as a resource,” Fulwiler urges her fellow Association members. “If you have questions, if you've heard rumors or if there's something going on in the Legislature you want to know about, ask them. Even if they don’t immediately know the answer to your question, they’ll get back with you. You’re really getting your membership’s worth with them.”

2017–2018 Buyer’s Guide | 17A

Delivering A Greater Customer Experience

PRODUCE ~ CENTER OF THE PLATE ~ GROCERY & FROZEN FOOD ~ SEAFOOD BUSINESS SOLUTIONS ~ BEVERAGE ~ DISPOSABLES ~ SUPPLY & EQUIPMENT 18A | 2016–2017 Buyer’s Guide

seattle.fsafood.com

SHOP BY COMPANY Pro-Pacific Agents Robin Oury 8802 122nd Ave NE Kirkland, WA 98033-5828 (425) 827-7279 www.pro-pacific.com Foodservice Equipment and Supplies Puget Sound Energy Tianna Byrtus PO Box 97034 BOT-01H Bellevue, WA 98009-9734 (425) 424-6503 www.pse.com/mybusiness Save Energy & Money Puget Sound Laundry Service Craig Clampitt 22247 76th Ave S Kent, WA 98032-1924 (877) 701-7757 www.pugetsoundlaundry.com Commercial Laundry Services Q Hospitality Management LLC Quentin Incao PO Box 102 Kirkland, WA 98083-0102 (425) 654-5555 www.qhospitalitymanagement.com Hotel + Restaurant Operational Consulting

Restaurant Solutions Inc. Lauren Boatwright 1101 W Mineral Ave, Suite 200 Littleton, CO 80120-4513 (303) 458-1204 www.restaurantaccountingservices.com Restaurant Accounting & Management Services RF Technologies Marina Willis 3125 N 126t St Brookfield, WI 53005-3115 (262) 790-1771 www.rft.com Secure Wireless Safety Solutions Roller & Associates Mike Roller 3625 Woodland Park Ave N Seattle, WA 98103-7905 (206) 547-3555 rollerassoc.com Commercial Equipment Sales Roomkey PMS Tracey Chapple 350-440 Cambie St Vancouver, BC Z6B2N5 (604) 984-6001 www.roomkeypms.com Hotel Management Software

Scanned Media Noah Botnick 1730 E Wabash Ave Spokane, WA 99207-4251 (509) 720-7833 www.scannedmedia.com Mobile Apps, Sites, Marketing Scotty’s Juicetree Inc Bonnie Harris 270 S Handford St, Suite 111 Seattle, WA 98134-1940 (206) 715-4457 www.scottysjuicetree.com Freshly Squeezed Juice Scully Agency - Farmers Insurance John Scully 603 Central Ave N Kent, WA 98032-4510 (253) 277-8922 www.farmersinsurance.com/jscully Restaurant Insurance SD Deacon Corp of WA Scott Lindley 2375 130th Ave NE, Suite 200 Bellevue, WA 98005-1758 (425) 284-4000 www.deacon.com Real Estate Development

Reality Check Mystery Shoppers Ross Thomas PO Box 70366 Seattle, WA 98127-0366 (206) 364-9004 www.rcmysteryshopper.com Web-based Mystery Shopping

Royal Gaskets Aaron Sayers 3501 A St Unit 1 Washougal, WA 98671-2676 (844) 448-5055 www.royal-gaskets.com Refrigeration Gasket Repair, Welding

Seattle Good Business Network Christine Hanna 220 2nd Ave S, Suite 202 Seattle, WA 98104 (206) 629-2346 www.dinearoundseattle.org Building a vibrant, self-reliant local economy.

Rebecca Cameron Rebecca Cameron 18600 84th St E Bonney Lake, WA 98391-8571 (206) 859-9518 www.rebeccacameron.com Dietitian and Consultant

Rub With Love Spice Rub Carol Baush 5118 14th Ave NW Seattle, WA 98107-5115 (206) 448-1193 www.tomdouglas.com Easy and Delicious

Seattle Patio Covers Wesley Antholz 33530 1st Way S, Suite 102 Federal Way, WA 98003-7332 (206) 850-3600 www.seattlepatiocovers.com Sunrooms, Atriums, and Patio Covers

Restaurant Group, Inc. Arnold Shain 10104 NE 38th Court Kirkland, WA 98033-7881 (206) 679-1037 www.restaurantgroup.com Branding, Marketing, Menu & Design

Sagacity Media Jeff Adams 509 Olive Way, Suite 305 Seattle, WA 98101 (206) 957-2234 www.sagacitymedia.com Lifestyle Content to Fit your Marketing Needs

Seattle Public Utilities Pat Kaufman 700 5th Ave Seattle, WA 98117 -5058 (206) 684-4512 www.seattle.gov/util SPU Green Business Program

Restaurant Solutions Kathy Groff 5346 W Lace Cactus Place Marana, AZ 85658-4004 (206) 229-6624 www.restaurantsolutionsnw.com Budgets/Staff Training/Operations

Sandman Savrann PLLC Irvin Sandman 999 Third Ave Suite 3000 Seattle, WA 98104-4023 (206) 686-0802 www.sandmansavrann.com Hospitality Industry Legal Counsel

Seattle Restaurant Store Bill Green 14910 Aurora Ave N Shoreline, WA 98133-6528 (206) 362-4900 www.srscooks.com Best Staff in Washington

2017–2018 Buyer’s Guide | 19A

SHOP BY COMPANY Seattle Southside Regional Tourism Authority Katherine Kertzman 3100 S 176th St, #200 Seattle, WA 98188-4051 (206) 575-0547 seattlesouthside.com Tourism Marketing & Promotions Seattle Times Tom Ward 1000 Denny Way Seattle, WA 98109-5340 (206) 464-2111 www.seattletimes.com Award-Winning Journalism

Site Response Jonessa Miner 7529 Old Highway 99 SW Olympia, WA 98501-5726 (360) 338-2091 www.site-response.com Safety Training & Supplies

SOLE Financial Jim Neiderhauser 1675 SW Marlow Ave Suite 330 Portland, OR 97225-5105 (503) 444-5362 www.solepaycard.com Payroll Cards

SkyTouch Technology Rose Cerato 4225 E Windrose Dr Phoenix, AZ 85032-7572 (602) 337-2800 www.skytouchtechnology.com Hotel Management System

Sound Business Forms Kristi Brenden 9600 Stone Ave N Seattle, WA 98103-2802 (206) 527-8733 www.soundbusinessforms.com Custom Printing, Promotional Products

SelbySoft, Inc. Mike Spence 8326 Woodland Ave E Puyallup, WA 98371-5535 (253) 845-8487 www.selbysoft.com Point of Sale Systems

Small Restaurant Specialist Jean Klein 5360 Lansdowne Lane Mercer Island, WA 98040-4649 (206) 795-4443 www.smallrestaurantspecialist.com Accounting Cleanup Setup QuickBooks

SeQuential Jay Dunn 3333 NW 35th Ave, Bldg C Portland, OR 97210-1642 (503) 954-2154 www.chooseSQ.com Used Cooking Oil Recycler

Smith & Greene Company Garrett Mullen 19015 66th Ave S Kent, WA 98032-1154 (425) 656-8000 www.smithandgreene.com We’re exceptional, not acceptable.

Spice Hut Corporation Tanvir Sidhu 131 W. Kellogg Rd Bellingham, WA 98226-8009 (360) 671-2800 www.thespicehut.com Spice Blends, Seasonings, Tea

Serta Mattresses Ed Baran 403 N Levee Road Puyallup, WA 98371-3243 (253) 770-4030 www.serta.com Hotel Linens, Mattresses & Guest Amenities

Snap It Go Jonathan Alvarez 2432 E Eleana Lane Gilbert, AZ 85298-2314 (480) 518-5450 www.snapitgo.com Local Restaurant Payment App

Spokane Federal Credit Union Ed Bedell 601 W Mallon Ave Spokane, WA 99201-2100 (509) 328-2900 www.spokanefederal.com Credit Union

Snohomish County PUD John Petosa PO Box 1107 Everett, WA 98206-1107 (425) 783-8290 www.snopud.com Electric Utility Provider

Spokane Produce Craig Higashi 1905 S Geiger Blvd Spokane, WA 99224-5411 (509) 455-8970 www.spokaneproduce.com Wholesale Fruit & Vegetables

Sobel Westex Craig Baker 2670 S. Western Ave Las Vegas, NV 89109-1112 (360) 607-1581 www.sobelwestex.com Textile Design Manufacturing Distribution

Spokane Regional Sports Commission Eric Sawyer 714 N Iron Bridge Way #202 Spokane, WA 99202-4929 (509) 742-9371 www.spokanesports.org Recruiting, Retaining, and Facilitating Sports Events

Service Linen Supply Bob Raphael PO Box 957 Renton, WA 98057-0957 (425) 255-8686 www.servicelinen.com Linen Supplies & Cleaning SERVPRO of Edmonds, Lynnwood, & Bellevue West Leslie Weaver 19327 21st Ave W Lynnwood, WA 98036-4832 (425) 774-1148 www.servproedmonds.com Disaster Response, Cleaning and Removal

20A | 2016–2017 Buyer’s Guide

Sparrow One LLC Denny Giardina 16100 N 71st St, Suite 170 Scottsdale, AZ 85254-2272 (888) 508-1610 www.sparrowone.com Merchant Services, Software Solutions

SHOP BY COMPANY Spokane Restaurant Equipment, Inc. Mike Schneider 1750 E Trent Ave Spokane, WA 99202-2943 (509) 534-5500 www.sporest.com Commercial Equipment Sales Spot Check, Inc. Lynn Bolgen PO Box 84443 Seattle, WA 98124-5743 (509) 962-1028 www.spotck.com Food Allergy Training Standard Parking Company Nicole Hankins 1111 Third Ave, Suite 2340 Seattle, WA 98101-3264 (206) 381-8552 www.standardparkingnw.com Parking Garage Management Standard Textile Co. Scott Cameron 1 Knollcrest Dr Cincinnati, OH 45237-1608 (800) 999-0400 www.standardtextile.com Linens & Textiles Star Built Consulting Mike Garrett 21806 2nd Ave Bothell, WA 98021-8240 (508) 456-7827 www.starbuiltconsulting.com Restaurant Business Development Consulting Ste. Michelle Wine Estates Julia Lemon 14111 NE 145th St Woodinville, WA 98072-6981 (425) 889-6868 www.smwe.com A Collection of Distinctive Wine Estates Stewart Market Inc Jeanne Carlson 17821 SR 507 SE Yelm, WA 98597-9654 (360) 458-2091 www.stewartsmeatmarket.com Fresh, Smoked & Exotic Meats

Stonebraker McQuary Agency Group, Inc. Christine Taylor 1401 E 57th Ave Spokane, WA 99223-6621 (509) 755-4500 www.stonebrakermcquary.com Restaurant Insurance Specialists Superior Linen Service Rusty Hersey 1012 Center St Tacoma, WA 98409-8033 (253) 383-2636 www.suplinen.com Linen & Uniform Rental SurfaceTech Northwest, LLC Ron Eshman PO Box 111703 Tacoma, WA 98411-1703 (206) 305-6785 www.surfacetechnw.com Scratch Repair Kitchen Equipment Appliances SVN - Bluestone & Hockley Brian Resendez 9320 SW Barbur Blvd, Suite 300 Portland, OR 97219-5405 (503) 222-3800 www.svnbluestone.com Hotel Brokerage & Investment Swipe for Cash Inc. Jakob Lueck 1138 N 166th St Shoreline, WA 98133-5406 (206) 288-3090 www.swipeforcash.com Complete ATM Services Sysco Seattle Inc. Keith Lusk PO Box 97054 Kent, WA 98064-9754 (206) 721-5750 seattle.sysco.com Broadline Distributor Sysco Spokane Inc. Jeff Kolcum 300 N Baugh Way Post Falls, ID 83854-5224 (208) 777-9511 www.sysco.com Broadline Distributor

Tacoma Public Utilities Jessica Ludwig 3628 S 35th St Tacoma, WA 98409-3115 (253) 502-8538 www.mytpu.org Muncipal Power, Water & Rail Taste Envy by Lost Luggage Nadine Brown 3849c 1st Ave S Seattle, WA 98134-2203 (206) 728-6044 www.taste-envy.com Menu & Branding Services Tax Advisors, PLLC Greg Damico 203 SE Park Plaza Dr, Suite 230 Vancouver, WA 98684-5873 (360) 750-6884 www.taxadvisorscpa.com Tax Accountants Theisen Insurance Agency LLC Joyce Theisen 1851 State Ave NE, Suite 103 Olympia, WA 98506-4601 (360) 943-1820 agents.farmers.com/wa/olympia/joycetheisen Personal and Business Insurance Threshold Nosh and Dwell Gerald Grinter 3104 Western Ave, Unit 314 Seattle, WA 98121-2063 (206) 650-4342 www.thresholdnoshanddwell.com Insurance Restaurant Hotel Food Tiger Sheep LLC Justin Howe 14025 SW Farmington Rd, Suite 360 Beaverton, OR 97005-2512 (844) 323-2673 www.tiger-sheep.com Custom Software, Smarter Business! Time Equipment Company John Brondello 606 120th Ave NE #D-201 Bellevue, WA 98005-3036 (425) 861-9599 www.timeequipment.com Bookkeeping & Human Resources

2017–2018 Buyer’s Guide | 21A

SHOP BY COMPANY Tomlinson Linen Service Timothy Tomlinson 2902 S 12th St Tacoma, WA 98405-2539 (253) 627-1177 www.tomlinsonlinenservice.com Linen Supplies & Cleaning

URM Foodservice Paul Steele 7511 N Freya St Spokane, WA 99217-8043 (509) 467-2784 www.urmfoodservice.com Wholesale Food Supplier

US Bank Olympia Matthew Klifman 402 S Capital Way Olympia, WA 98501-1096 (360) 753-9800 www.usbank.com Financial Services

Trigg Insurance Agency Tom Trigg PO Box 509 Vashon, WA 98070-0509 (206) 463-7411 www.trigginsurance.com Business & Commercial Insurance

US Bank Stephen McKanna 1420 5th Ave Seattle, WA 98101-4087 (206) 344-3690 www.usbank.com Credit Card Processing - Hospitality Association Program

US Bank Seattle Bruce Siqueland 1420 Fifth Ave Seattle, WA 98101-4087 (206) 344-3690 www.usbank.com Financial Services

Tri-Tec Communications, Inc. Scott Grieben 25130 74th Ave S Kent, WA 98032-6029 (253) 852-7777 www.tri-tec.com Telecommunications Provider U.S. Hospitality Institute Bill Marvin PO Box 280 Gig Harbor, WA 98335-0280 (253) 858-9255 www.ushospitalityinstitute.com Hospitality Training and Consulting UBER EATS David Rutenberg 1000 2nd Ave, Suite 1300 Seattle, WA 98122-1082 (503) 307-8996 www.ubereats.com/seattle Third Party Delivery UCN Biz Group Brian Kaplan 5001 Parker Rd E Sumner, WA 98390-2829 (253) 863-6619 www.UCNBizgroup.com Marketing, Loyalty, Retention Programs Uncle Dan’s Inc Chris Stephens PO Box 3325 Spokane, WA 99220-3325 (509) 893-9046 www.uncledans.com Salad Dressings, Dips, and Seasonings, GF, No MSG United Healthcare Clinton Wolf 200 E Randolph Chicago, IL 60601-6436 (312) 348-7064 www.uhc.com HealthCare Insurance Provider

22A | 2016–2017 Buyer’s Guide

US Bank Auburn Kim Thompson 401 15th St NE Auburn, WA 98002-1604 (253) 939-7000 www.usbank.com Financial Services US Bank Ballard Bruce Siqueland 6100 15th Ave NW Seattle, WA 98107-2303 (206) 297-2220 www.usbank.com Financial Services US Bank Bellevue Kellie Carlson 10800 NE 8th St Bellevue, WA 98004-4461 (425) 637-2500 www.usbank.com Financial Services

US Bank Smokey Point Kristy Dickson 17110 Smokey Point Blvd Arlington, WA 98223-8427 (360) 653-5313 www.usbank.com Financial Services US Bank Tacoma David Olson 1145 Broadway, Suite 100 Tacoma, WA 98402-3523 (253) 594-7300 www.usbank.com Financial Services US Foods Seattle Rod Chinery 2204 70th Ave E, Suite 100 Fife, WA 98424-3612 (253) 620-9000 www.usfoods.com Broadline Distributor

US Bank Belltown Scott Scherschligt 504 Bell St Seattle, WA 98121-1777 (206) 441-0518 www.usbank.com Financial Services

US Healthworks Allison Benson 4320 196th St SW, Suite D Lynnwood, WA 98036-6753 (206) 707-6925 www.ushealthworks.com Dependable Solutions for WorkRelated Injuries

US Bank Everett Kristy Dickson 1702 Hewitt Ave Everett, WA 98201-3521 (425) 252-5151 www.usbank.com Financial Services

US Linen & Uniform Rick Snyder 1106 Harding St Richland, WA 99352-4214 (509) 946-6125 www.Uslinen.Com Uniforms, Apparel & Cleaning Services

US Bank Northgate Kristy Dickson 815 NE Northgate Way Seattle, WA 98125-7311 (206) 363-5724 www.usbank.com Financial Services

USA Today Candace Savage 11740 Dublin Blvd, Suite 100 Dublin, CA 94568-2825 (925) 699-4921 www.usatoday.com Smarter, Faster, More Colorful

SHOP BY COMPANY Victor Pest Jessica Gumieny 69 North Locust St Lititz, PA 17543-1714 (717) 626-2125 www.victorpest.com/victor-kill-alert Kill, Control, Mice &, Rats

Whitman Global Carpet & Floor Care Lottie Whitman 18734 142nd Ave NE Woodinville, WA 98072-8523 (425) 485-6254 www.gowhitman.com Carpet & Flooring Cleaning

Vine & Sun LLC Lisa Kolick PO Box 167 Woodinville, WA 98072-0167 (425) 486-1964 www.baronsv.com Barons Winery

Wiegardt Brothers Ken Wiegardt PO Box 309 Ocean Park, WA 98640-0309 (360) 665-4111 www.jollyrogeroysters.com Fresh Oyster Packer

Voeller & Associates Doug Voeller 4723 Lakehurst Ln Bellevue, WA 98006-2651 (425) 644-7432 www.voeller.com Commercial Equipment Sales

Wired or Wireless, Inc William Geibel 17813 E Appleway Ave Spokane Valley, WA 99016-8531 (509) 892-5877 www.wow-tel.com Systems and Network Integration

Washington Automated Andy Jacoby 5801 23rd Dr W Everett, WA 98203-1587 (425) 743-7388 www.washingtonautomated.com Commercial Laundry Machines & Supplies

Washington Hospitality RETRO Program Jessica Woods 510 Plum St SE, Suite 200 Olympia, WA 98501-1587 (360) 956-7279 www.wahospitality.org Retro & Workers’ Compensation

Washington State Potato Commission Ryan Holterhoff 108 Interlake Road Moses Lake, WA 98837-2950 (509) 765-8845 www.potatoes.com Local Washington Potatoes West Coast Cash Register System Craig Potter 9922 E Montgomery Drive, Suite 1 Spokane, WA 99206-4158 (509) 921-5505 www.wccrsystems.com Customer Satisfaction Our Priority Western State Design Rick Hall 14241 NE Woodinville Duvall Rd Woodinville, WA 98072-8564 (425) 483-5642 www.westernstatedesign.com Commercial Laundry Machines & Supplies

2017–2018 Buyer’s Guide | 23A

SHOP BY CATEGORY

APPAREL, UNIFORMS & FOOTWEAR

PAGE

ALSCO - American Linen............................................................................................ 2A ALSCO - American Linen Spokane...................................................................... 2A Color Graphics Screenprinting & Deer Creek Awards.......................... 5A Service Linen Supply...................................................................................................... 20A Superior Linen Service.................................................................................................. 21A Tomlinson Linen Service............................................................................................. 22A US Linen & Uniform........................................................................................................ 22A

CHEMICAL, CLEANING SUPPLIES AND SERVICES

PAGE

Bio Clean................................................................................................................................. Ecolab........................................................................................................................................ Fikes............................................................................................................................................ Fikes Northwest................................................................................................................. Proctor & Gamble Professional..............................................................................

CONSTRUCTION & REMODEL

PAGE

Bath Fitter.............................................................................................................................. Landmark Construction.............................................................................................. Plumbing & Drain Company.................................................................................... Seattle Patio Covers........................................................................................................

EQUIPMENT & SUPPLIES

3A 9A 10A 10A 15A

3A 12A 15A 19A

PAGE

Accent Table Lighting Company.......................................................................... 2A Audio Visual Services Group.................................................................................... 3A Bargreen Ellingson Seattle....................................................................................... 3A Bargreen Ellingson Spokane................................................................................... 3A Bargreen Ellingson Tacoma..................................................................................... 3A Cintas - Issaquah............................................................................................................... 5A Desert Peak Marketing................................................................................................. 8A Dick’s Restaurant Supply Bellevue..................................................................... 8A Dick’s Restaurant Supply Mount Vernon....................................................... 9A Dick’s Restaurant Supply Seattle......................................................................... 9A Double “D” Knitting & Glove, Inc........................................................................... 9A Dynamic Sales & Service............................................................................................. 9A Eastside Ice Machines................................................................................................... 9A General Parts LLC.............................................................................................................. 11A Jones Marketing Company....................................................................................... 12A Kelly-Mincks.......................................................................................................................... 12A Manitowoc Ice Machines & Reach-Ins............................................................. 13A MarkeTeam............................................................................................................................ 13A National Sign Corporation......................................................................................... 14A Northland Furniture Company.............................................................................. 14A Office Depot......................................................................................................................... 14A Pacific Lamp & Supply.................................................................................................. 15A Pro-Pacific Agents............................................................................................................ 19A Seattle Restaurant Store ........................................................................................... 19A Serta Mattresses................................................................................................................ 20A Smith & Greene Company......................................................................................... 20A Sound Business Forms................................................................................................. 20A

24A | 2016–2017 Buyer’s Guide

SHOP BY CATEGORY

EQUIPMENT & SUPPLIES

PAGE

Spokane Restaurant Equipment, Inc............................................................... Standard Textile Co......................................................................................................... Voeller & Associates........................................................................................................ Washington Automated............................................................................................. Western State Design....................................................................................................

FOOD & BEVERAGE SUPPLIES & DISTRIBUTORS

21A 21A 23A 23A 23A

PAGE

Alpine Bakery Co.............................................................................................................. Anchor Brewing Company....................................................................................... Angus Meats, Inc............................................................................................................... Anheuser Busch Companies................................................................................... Bavarian Meat Products, Inc.................................................................................... Boyd Coffee Company ................................................................................................ Bremerton Bottling Co.-Pepsi Cola.................................................................... Caffe Appassionato Seattle...................................................................................... Caffe D’Arte, LLC................................................................................................................ Cash & Carry Ballard #562......................................................................................... Cash & Carry Bellevue #559...................................................................................... Cash & Carry Bellingham #552.............................................................................. Cash & Carry Bremerton #518................................................................................. Cash & Carry Burlington #570................................................................................ Cash & Carry Everett #553.......................................................................................... Cash & Carry Federal Way #556............................................................................. Cash & Carry Kelso #542............................................................................................. Cash & Carry Kent #555............................................................................................... Cash & Carry Lynnwood #557................................................................................. Cash & Carry N Seattle #549.................................................................................... Cash & Carry Olympia #548...................................................................................... Cash & Carry Rainier #583......................................................................................... Cash & Carry Richland #575..................................................................................... Cash & Carry S Seattle #551...................................................................................... Cash & Carry South Tacoma #579....................................................................... Cash & Carry Spokane #573...................................................................................... Cash & Carry Spokane Valley #578...................................................................... Cash & Carry Tacoma #550....................................................................................... Cash & Carry Vancouver #566................................................................................. Cash & Carry Yakima #574......................................................................................... Charlie’s Produce......................................................................................................... Charlie’s Produce Spokane......................................................................... Chukar Cherry Company......................................................................... Columbia Distributing Co., Inc....................................................... Costco Aurora Village #106 ........................................................... Costco Bellingham #19 .................................................................. Costco Burlington #662 ............................................................... Costco Business Center................................................................. Costco Clarkston #103.................................................................... Costco Covington #1029................................................................ Costco East Vancouver #1086.................................................... Costco Everett #114............................................................................... Costco Federal Way #61........................................................................ Costco Fife Business Center....................................................................

2A 2A 2A 2A 3A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 4A 5A 5A 5A 5A 5A 5A 5A 5A 6A 6A 6A 6A 6A 6A 6A 6A 6A 6A

2017–2018 Buyer’s Guide | 25A

SHOP BY CATEGORY

FOOD & BEVERAGE SUPPLIES & DISTRIBUTORS

PAGE

Costco Gig Harbor #624.............................................................................................. Costco Issaquah #110..................................................................................................... Costco Kennewick #486............................................................................................. Costco Kirkland #8.......................................................................................................... Costco Lacey #740........................................................................................................... Costco Marysville #642................................................................................................. Costco Puyallup #660................................................................................................... Costco Seattle #1............................................................................................................... Costco Sequim #639...................................................................................................... Costco Silverdale #13..................................................................................................... Costco Southcenter #6................................................................................................ Costco Spokane #670................................................................................................... Costco Spokane II #66.................................................................................................. Costco Tacoma #95..................................................................................................... Costco Tumwater #64.......................................................................................... Costco Union Gap #1013................................................................................ Costco Vancouver #772............................................................................... Costco Wenatchee #112.............................................................................. Costco Woodinville #747........................................................................... Craig Stein Beverage.................................................................................... Crown Distributing LLC............................................................................... Cyrus O’Leary’s Pies.......................................................................................... Demitri’s Seasonings......................................................................................... Dickerson Distributors, Inc................................................................................. Distant Lands Coffee......................................................................................... Dr Pepper Snapple Group....................................................................... Duck Delivery of Washington, Inc................................................... Dunkin’ Brands........................................................................................... Essential Baking....................................................................................... Essential Foods........................................................................................ Fidalgo Bay Coffee............................................................................... Food Services Of America - Seattle/Kent/Everett........ Food Services Of America - Spokane..................................... Food Services, Inc................................................................................... Fran’s Chocolates..................................................................................... Franz Family Bakeries............................................................................. Franz Family Bakeries Seattle Division......................................... Gemelli Coffee Roastery............................................................................... Green Air Supply...................................................................................................... Harbor Pacific Bottling Elma................................................................................. Harbor Pacific Bottling Long Beach.................................................................. Harbor Wholesale............................................................................................................. Inderbitzin Distributors, Inc...................................................................................... Ivar’s Seafood, Soup & Sauce Co........................................................................... King Beverage Inc............................................................................................................ L & E Bottling Co., Inc..................................................................................................... La Panzanella....................................................................................................................... Les Boulangers Associes, Inc................................................................................... Liberty Orchards Aplets & Cotlets........................................................................ Maletis Beverage............................................................................................................... Manini’s.................................................................................................................................... Medosweet Farms............................................................................................................

26A | 2016–2017 Buyer’s Guide

6A 6A 6A 6A 6A 6A 6A 6A 6A 6A 6A 6A 8A 8A 8A 8A 8A 8A 8A 8A 8A 8A 8A 8A 9A 9A 9A 9A 10A 10A 10A 10A 10A 10A 10A 10A 10A 11A 11A 11A 11A 11A 11A 12A 12A 12A 12A 12A 12A 12A 12A 13A

SHOP BY CATEGORY

FOOD & BEVERAGE SUPPLIES & DISTRIBUTORS

PAGE

Minder Meats, Inc............................................................................................................. Mountain Muesli............................................................................................................... Natural Wave-RC, Inc..................................................................................................... Neil Jones Food Company........................................................................................ Odom Corporation Bellevue.................................................................................... Odom Corporation Spokane................................................................................... Odyssey Enterprises Inc............................................................................................... Olympic Distributing Company............................................................................ Olympic Eagle Distributing...................................................................................... Pacific Northwest Baking Co................................................................................... Pepsi-Cola Bottling Co................................................................................................. Perdue Foods LLC............................................................................................................ Peterson Company, The.............................................................................................. Pleasant Hill Cellars........................................................................................................ Powers Candy & Nut Co.............................................................................................. Rub With Love Spice Rub...................................................................................... Scotty’s Juicetree Inc.............................................................................................. Spice Hut Corporation......................................................................................... Spokane Produce.................................................................................................... Ste. Michelle Wine Estates............................................................................... Stewart Market Inc................................................................................................. Sysco Seattle Inc........................................................................................................ Sysco Spokane Inc...................................................................................................... Uncle Dan’s Inc................................................................................................................ URM Foodservice.............................................................................................................. US Foods Seattle............................................................................................................... Vine & Sun LLC.................................................................................................................... Washington State Potato Commission........................................................... Wiegardt Brothers...........................................................................................................

HOTEL LINENS, MATTRESSES & GUEST AMENITIES

14A 14A 14A 14A 14A 14A 14A 14A 14A 15A 15A 15A 15A 15A 15A 19A 19A 20A 20A 21A 21A 21A 21A 22A 22A 22A 23A 23A 23A

PAGE

45th Street Hospitality.................................................................................................. 2A Sobel Westex........................................................................................................................ 20A

MAINTENANCE, REPAIRS AND SERVICE

PAGE

Auto-Chlor Everett........................................................................................................... Auto-Chlor Seattle........................................................................................................... Auto-Chlor Tacoma......................................................................................................... Custom Gaskets NW...................................................................................................... Draft Doctor.......................................................................................................................... Express Construction Company Inc................................................................... FloHawks Plumbing and Septic........................................................................... Food Service Equipment Repair.......................................................................... Integrity Laundry Solutions LLC............................................................................ Northwest Restaurant Services.............................................................. Oregon Hood Cleaning......................................................................... Pointe Pest Control............................................................................. Royal Gaskets........................................................................................ Victor Pest............................................................................................. Whitman Global Carpet & Floor Care............................

3A 3A 3A 8A 9A 10A 10A 10A 12A 14A 15A 15A 19A 23A 23A

2017–2018 Buyer’s Guide | 27A

SHOP BY CATEGORY

MARKETING, PROMOTIONS & PUBLIC RELATIONS

PAGE

Acosta Foodservice Sales and Marketing...................................................... Columbia Cascade Winery Association.......................................................... DoorDash................................................................................................................................ Entrevi Solutions............................................................................................................... Fishbowl Marketing........................................................................................................ Golden Age Collectables............................................................................................ Industry.................................................................................................................................... Northwest Foodservice Show................................................................................. Passport Unlimited......................................................................................................... Scanned Media.................................................................................................................. Seattle Good Business Network........................................................................... Seattle Southside Regional Tourism Authority......................................... Taste Envy by Lost Luggage...................................................................................... UCN Biz Group................................................................................................................... USA Today..............................................................................................................................

2A 5A 9A 9A 10A 11A 11A 14A 15A 19A 19A 20A 21A 22A 22A

PROFESSIONAL SERVICES

PAGE

Aaron Brown & Associates......................................................................................... Ace Parking Management........................................................................................ ACRAnet, Inc........................................................................................................................ Adams Financial Concepts LLC............................................................................. ADP.............................................................................................................................................. Albers & Company........................................................................................................... Alliance 2020 Inc.............................................................................................................. Alliant Employee Benefits......................................................................................... American Underwriters Insurance...................................................................... AMP Services, LLC............................................................................................................. Approach Management Services........................................................................ Baker Commodities Inc............................................................................................... Baker Commodities Spokane Valley................................................................. Barsurance............................................................................................................................. BDO............................................................................................................................................. Bell-Anderson Insurance Renton......................................................................... Bell-Anderson Insurance Spokane..................................................................... Blasingame Insurance.................................................................................................. Brantley, Janson, Yost & Ellison, CPAs............................................................... Cairncross & Hempelmann, P.S............................................................................. Cascade Natural Gas Conservation Incentive Program...................... CBF, LLC................................................................................................................................... Central Washington Fair Association................................................................ Clark Nuber CPAs............................................................................................................. Class Action Capital........................................................................................................ Clevenger Associates..................................................................................................... CLG Employer Resources........................................................................................... Coho Res LLC....................................................................................................................... Crystal Investment Property LLC.......................................................................... Davis Grimm Payne & Marra.................................................................................... Davis Wright Tremaine LLP....................................................................................... Davis Wright Tremaine LLP Seattle..................................................................... DC Blosser & Associates............................................................................................... Degen & Degen Architecture.................................................................................. Degginger McIntosh & Associates....................................................................... Diamond Parking Services United Parking.................................................

28A | 2016–2017 Buyer’s Guide

2A 2A 2A 2A 2A 2A 2A 2A 2A 2A 3A 3A 3A 3A 3A 3A 3A 3A 4A 4A 4A 5A 5A 5A 5A 5A 5A 5A 8A 8A 8A 8A 8A 8A 8A 8A

SHOP BY CATEGORY PAGE

PROFESSIONAL SERVICES

Discover Burien Association..................................................................................... Edenholm & Associates............................................................................................... Edward Jones - Jason Wright................................................................................. Emerald City Moving & Storage............................................................................. Equifax Workforce Solutions.................................................................................... ERNWest Olympia........................................................................................................... ERNWest Spokane........................................................................................................... FastrackHR Onboarding System.......................................................................... Fintech...................................................................................................................................... Fisher & Phillips LLP........................................................................................................ Fit HR......................................................................................................................................... Fortiphi - Blaine................................................................................................................. Fortiphi Insurance............................................................................................................ Foster Pepper PLLC......................................................................................................... Gasket Guy Washington.............................................................................................. Gecko Hospitality.............................................................................................................. GGLO, LLC............................................................................................................................... H.I.H.I.T....................................................................................................................................... Hamlin Group, The LLC................................................................................................ HealthMarkets Insurance Agency........................................................................ Hospitality Financial & Technology Professionals Greater Puget Sound Chapter............................................................................... Humble & Davenport Insurance Brokers....................................................... Immediate Clinic.............................................................................................................. Impark....................................................................................................................................... Insurance Services, Inc................................................................................................. ISU Global Insurance..................................................................................................... J MO, Inc.................................................................................................................................. K & J Accounting............................................................................................................... Kennedy & Mohn, P.S.................................................................................................... Law Office Of Stuart A Heller................................................................................... Law Office of Susan K. Fuller, PLLC..................................................................... Lawrence Company........................................................................................................ LAZ Parking........................................................................................................................... Leavitt Group........................................................................................................................ Mark G Anderson Consultants............................................................................... Mckenzie Chase Management ........................................................................... Merrill Lynch.................................................................................................................... Michael B. Crane & Associates, PS............................................................... Moss Adams Tacoma LLP................................................................................. Neil Walter Company LLC............................................................................... Nicholson & Associates Insurance Olympia..................................... Northwest Loss Prevention Consultants............................................ P.A.T. Ferguson Consulting............................................................................ Pacific Commercial Brokers......................................................................... Parker, Smith & Feek, Inc.................................................................................. Partners Group, The................................................................................................. Patrice & Associates................................................................................................... Paynewest Insurance - Spokane.......................................................................... Peizer Commercial Real Estate LLC................................................................... Performance Reps NW................................................................................................. Personnel Management Systems, Inc.............................................................. Peterson Sullivan LLP.................................................................................................... Puget Sound Energy......................................................................................................

9A 9A 9A 9A 9A 9A 9A 10A 10A 10A 10A 10A 10A 10A 11A 11A 11A 11A 11A 11A 11A 11A 11A 11A 12A 12A 12A 12A 12A 12A 12A 12A 12A 12A 13A 13A 13A 13A 14A 14A 14A 14A 15A 15A 15A 15A 15A 15A 15A 15A 15A 15A 19A

2017–2018 Buyer’s Guide | 29A

SHOP BY CATEGORY PROFESSIONAL SERVICES

PAGE

Puget Sound Laundry Service................................................................................ Q Hospitality Management LLC............................................................................ Reality Check Mystery Shoppers.......................................................................... Rebecca Cameron........................................................................................................... Restaurant Group, Inc................................................................................................... Restaurant Solutions..................................................................................................... Roller & Associates........................................................................................................... Sagacity Media................................................................................................................... Sandman Savrann PLLC.............................................................................................. Scully Agency - Farmers Insurance..................................................................... SD Deacon Corp of WA................................................................................................ SeQuential............................................................................................................................. Site Response...................................................................................................................... Small Restaurant Specialist..................................................................................... SOLE Financial.................................................................................................................... Spokane Federal Credit Union............................................................................... Spokane Regional Sports Commission........................................................... Spot Check, Inc.................................................................................................................. Star Built Consulting...................................................................................................... Stonebraker McQuary Agency Group, Inc..................................................... SVN - Bluestone & Hockley....................................................................................... Tax Advisors, PLLC............................................................................................................ Theisen Insurance Agency LLC............................................................................... Threshold Nosh and Dwell........................................................................................ Trigg Insurance Agency............................................................................................... U.S. Hospitality Institute.............................................................................................. United Healthcare........................................................................................................... US Bank Auburn................................................................................................................ US Bank Ballard................................................................................................................. US Bank Bellevue............................................................................................................. US Bank Belltown............................................................................................................ US Bank Everett................................................................................................................. US Bank Northgate......................................................................................................... US Bank Olympia............................................................................................................. US Bank Seattle................................................................................................................. US Bank Smokey Point................................................................................................ US Bank Tacoma.............................................................................................................. Washington Hospitality RETRO Program......................................................

19A 19A 19A 19A 19A 19A 19A 19A 19A 19A 19A 20A 20A 20A 20A 20A 20A 21A 21A 21A 21A 21A 21A 21A 22A 22A 22A 22A 22A 22A 22A 22A 22A 22A 22A 22A 22A 23A

SPECIALTY SERVICES

PAGE

Allied Fire & Security...................................................................................................... ARF Financial....................................................................................................................... ASCAP ...................................................................................................................................... Bocchetti Contracting Inc......................................................................................... CPR Training Center....................................................................................................... General Biodiesel, Inc.................................................................................................... Limantzakis Properties................................................................................................. MG2............................................................................................................................................. Mobile Cash Solutions.................................................................................................. NW Furniture Bank......................................................................................................... Restaurant Solutions Inc............................................................................................ Seattle Public Utilities...................................................................................................

30A | 2016–2017 Buyer’s Guide

2A 3A 3A 3A 8A 11A 12A 13A 14A 14A 19A 19A

SPECIALTY SERVICES

SHOP BY CATEGORY PAGE

Seattle Times....................................................................................................................... SERVPRO of Edmonds, Lynnwood, & Bellevue West........................... Snohomish County PUD............................................................................................. Standard Parking Company.................................................................................... SurfaceTech Northwest, LLC..................................................................................... Swipe for Cash Inc........................................................................................................... UBER EATS............................................................................................................................ US Healthworks.................................................................................................................

SYSTEMS, TECHNOLOGY & TELECOMMUNICATIONS ADT LLC.................................................................................................................................... Agilysys...................................................................................................................................... American TechCorp........................................................................................................ Audio Video Exclusives................................................................................................. BMI............................................................................................................................................... ChefTec Culinary Software Services.................................................................. Comcast Business Auburn........................................................................................ Comcast Business Class Lynnwood.................................................................... Comcast Business Olympia...................................................................................... Comcast Business Puyallup..................................................................................... Comcast Business Redmond.................................................................................. Comcast Business Seattle.......................................................................................... Comcast Business Spokane..................................................................................... dorma kaba........................................................................................................................... DTT............................................................................................................................................... Enterprise Merchant Solutions (NCR & Aloha POS).............................. Future POS ........................................................................................................................... Global Security & Communication, Inc........................................................... Heartland Payment Systems................................................................................... Hotelnet Inc.......................................................................................................................... Maitre’D by Posera........................................................................................................... National Business System Inc................................................................................. NationSat DirecTV........................................................................................................... Oracle MICROS Seattle................................................................................................ Pacific Office Automation................................................................................. Point of Solutions.......................................................................................... RF Technologies...................................................................................... Roomkey PMS...................................................................................... SelbySoft, Inc.................................................................................... SkyTouch Technology.............................................................. Snap It Go....................................................................................... Sparrow One LLC..................................................................... Tacoma Public Utilities...................................................... Tiger Sheep LLC....................................................................... Time Equipment Company............................................ Tri-Tec Communications, Inc.......................................... US Bank ........................................................................................... West Coast Cash Register System.................................. Wired or Wireless, Inc..................................................................

20A 20A 20A 21A 21A 21A 22A 22A

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2017–2018 Buyer’s Guide | 31A

Mary’s Harvest Fresh Foods, Inc. has been serving the Pacific Northwest’s restaurant and food service industry for generations. We are your source for convenient grab-and-go items, and hand-cut fruits and vegetables offered as conventional or organic. We keep it fresh and local, every day.

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It’s Time for a Fresh Look at Washington Hospitality’s Cost-Saving Programs With labor costs rising significantly, it is time for hospitality business owners and operators to look for possible savings at all levels of operations. Washington Hospitality Association is ready to be your partner in that process. The Association’s business development department has a menu of carefully vetted programs to bring real savings and value, helping members succeed. One program that the Biz Dev folks are particularly bullish on is the Washington Hospitality Association Credit Card Processing Program. They’ve seen this program return significant savings to members (think thousands of dollars per year). They’re able to leverage the purchasing power of the Association and are providing what members have asked for: volume pricing, no rate increases behind your back, no annual contract and no early termination fees. “The Association is driven to provide value to our members and we seek that value in every arena that we can,” says Ken Wells, director of business development. “In credit card processing, we’ve put together a strong partnership that allows us to offer extremely competitive rates.” The carefully crafted Healthcare Solutions program is another way the Association delivers value to members. Under this umbrella are three important offerings: 1) the Hospitality Industry Health Insurance Trust, or H.I.H.I.T., which provides insurance options designed to serve the needs of hospitality businesses; 2) multiple plans from UnitedHealthcare; and 3) a Minimal Essential Coverage option. With the complex requirements of the Affordable Care Act, especially in the current political climate, participating members get real-time information about any changes in deadlines and responsibilities from our Healthcare Solutions team. Here’s the full range of cost-saving programs available to our members:

HELPING MEMBERS SUCCEED One of the most beneficial perks of being a member of the Washington Hospitality Association is access to the best resources and cost-saving business solutions the industry has to offer. The Association’s benefit programs and partners are handpicked in a rigorous screening process to ensure members receive premier services. Start saving money today with one of these effective programs. BACKGROUND CHECKS ACRAnet™ ACRAnet is a consumer reporting agency specializing in employee background checks. Conducting background checks can potentially help you: • Reduce theft. • Limit legal exposure for negligent hiring. • Increase employment retention. • Increase applicant quality. • Decrease insurance costs.

BUSINESS INSURANCE Bell-Anderson Insurance Bell-Anderson Insurance provides you with tailored solutions for both personal and business insurance, including liability, property, casualty, and restaurant and liquor liability coverage. Its agents will help you design a package that caters to your unique specifications. Whether you’re a small business owner in need of disability benefits or a young professional looking to open your first life insurance policy, Bell-Anderson Insurance has you covered. WASHINGTON HOSPITALITY ASSOCIATION CREDIT CARD PROCESSING You can have quality credit card processing with rates specially negotiated for members. The power of your membership provides you with lower rates leveraging the scale of the Association’s membership. • No hidden fees. • Mobile and table solutions tailored to restaurant needs. • Loyalty, promotional and gift card programs. May 2017 │ 17

EMPLOYEE ASSISTANCE PROGRAM ComPsych Bring additional value to your employee benefits package with an Employee Assistance Program with • Face-to-face counseling sessions for employees, their dependents and other household members. • Financial consultation on a variety of topics, including credit counseling, debt and budget, retirement planning and tax questions and ID Theft consultation.

MUSIC LICENSING BMI BMI is a performing rights organization designed to collect license fees from businesses which use music in their establishment. These fees are distributed as royalties to songwriters, composers and music publishers. As a member, you’ll save: • Five percent off BMI license fees, plus 5 percent for joining/renewing online.

HEALTHCARE SOLUTIONS Hospitality Industry Health Insurance Trust (H.l.H.l.T) H.I.H.I.T. is tailored for our members and enables hospitality industry business owners to provide affordable healthcare benefits to their employees. Choose from several medical and dental plans that best suit your individual needs. Benefits include: • Employer contribution and employee participation as low as 50 percent. • Free COBRA administration of all plans. • Acceptance of start-up business.

OFFICE SUPPLIES Office Depot Consolidate vendors and order all your supplies in one place. Receive member discounts of up to 80 percent off the manufacturer’s suggested list price on hundreds of commonly-used industry supplies and your own custom list of additional items with the same deep discounts. Members also receive free, next-day delivery on orders of more than $50. If placed by 4 p.m., local time, orders are delivered next day, in most markets, by Office Depot or UPS.

Minimum Essential Coverage (MEC) Eligible employees can be enrolled in a MEC plan. The MEC plan meets ACA requirements by offering preventative care to employees. As a result, participating employers are exempt from being fined $2,000 per employee. Employees also avoid the individual mandate fine. Additionally, RiskRT, an ACA compliance software tool, is included. It calculates which employees are eligible for the MEC plan on a monthly basis. It also completes all necessary reporting requirements. UnitedHealthcare Multiple plans to choose from, including health savings accounts. Benefits include: • Up to a 5 percent discount on medical rates for standard, fully insured groups with 51 or more eligible employees. • Up to a 5 percent discount on specialty benefits products (dental, vision, life and disability) for fully insured groups. • Wellness programs and services. UNEMPLOYMENT COST CONTROL Equifax Workforce Solutions Unemployment taxes can be controlled and reduced with expert claims management. Equifax can help you manage your unemployment costs to achieve the lowest possible tax rate, including: • Protesting unwarranted claim filings. • Properly preparing for hearings (including representation). • Auditing benefit charges. • Verifying rate calculations. • Preparing responses to unemployment claims. 18 │ wahospitality.org

POS SYSTEMS Enterprise Merchant Solutions Enterprise Merchant Solutions offers a full range of NCR and Aloha POS systems and tablets. They specialize in small- and mid-size businesses, helping clients increase productivity, reduce costs and simplify their business operations. SAFETY PRODUCT DISCOUNTS Site Response Site Response offers member pricing on the purchase of safety products for your business such as: • Emergency burn cabinets. • First aid kits and cabinets. • Bloodborne pathogens kits. • Comprehensive AED packages. U.S. HealthWorks U.S. HealthWorks locations provide great care to your injured workers and understand the workers’ compensation system as well as its impact on your company’s financial health. U.S. HealthWorks believes in case compression: Something that can be cured in three weeks should not take eight weeks to heal. U.S. HealthWorks is a COHE-approved medical provider, and the largest occupational medicine group in Washington with 15 centers in the Puget Sound region and three in Spokane. WORKERS’ COMPENSATION REFUNDS Washington Hospitality Association’s Retrospective Rating Program (RETRO) Reduce your workers’ comp costs and possibly earn refunds by participating in our RETRO program. The benefits of

being in RETRO and following our recommendations include: • Improved safety ratings that may help reduce L&I premiums. • Claims assistance to help reduce time spent working on claims. • Access to tools to assist with new hire safety orientations, safety inspection tips, accident reporting procedures and much, much more. • Potential to earn partial refunds of L&I premiums. In addition to our program partners, you can find suppliers for all your lodging and foodservice needs in the 20162017 Buyer’s Guide in this issue and in the Washington Hospitality Online Marketplace. Find suppliers and service providers to the hospitality industry at www.wahospitality. org. Look for the Association’s logo next to member listings and support your fellow association members!

TO CONNECT TO ALL OF THESE PROGRAMS AND COST-SAVING OPPORTUNITIES, VISIT WWW.WAHOSPITALITY.ORG.

May 2017 │ 19

THE EDUCATION FOUNDATION:

SUPPORTING YOUR CURRENT AND FUTURE WORKFORCE

The Washington Hospitality Association Education Foundation is a 501(c)3 charitable organization dedicated to helping the hospitality industry grow through training and education for current and future employees. It offers a rich array of programs that support the success and safety of Washington’s hospitality employees and businesses. Programs are offered as in-person classes or online. Here are some highlights. Hiring Events This year, the Education Foundation has been co-hosting a new kind of hiring event that connects hospitality employers eager to hire and work-ready candidates looking for position in the industry. Several highly successful events in King and Pierce counties have been powered by a partnership with the Washington Department of Social and Human Services Employment Pipeline and the Employment Security Department. The next hiring event will be in Seattle on May 5. For information on how to participate, contact Roxanne Lomeli at RoxanneL@wahospitality.org or 360-956-7279 x 141. Hospitality Workplace Safety Program In 2014, the Education Foundation launched one of the most comprehensive safety initiatives ever aimed at the hospitality industry in Washington state—the Hospitality Workplace Safety Program. This program was developed by the Education Foundation as a tool for owners, managers and supervisors in the hospitality industry who are responsible for training their employees. The purpose of the program is to help improve employee safety in the workplace with the goal of reducing injuries and decreasing workers’ compensation premiums. The guide is available in English, Spanish and Korean, and in print and online. ServSafe® Manager This advanced food safety certification is a National Restaurant Association training program for foodservice and hospitality personnel. ServSafe® allows foodservice establishments to offer the highest standard of advanced food safety training to their staff. This manager level certification not only keeps customers safe with advanced safety knowledge, it also helps food service establishments comply with the Demonstration of Knowledge (DOK) and Person in Charge (PIC) requirements within the Washington State Food Code. Training is available online or in a classroom setting. 20 │ wahospitality.org

ServSafe® Alcohol (mandatory alcohol server training) EF partnered with the NRA to create a Washington-specific ServSafe® Alcohol program that is approved by the Washington State Liquor and Cannabis Board (WSLCB) and is designed for restaurants and hospitality businesses. This award-winning program can be administered in a classroom setting at a member location by either an EF instructor or an in-house trainer (approval required), or taken online at www.SSAwashington.com. All students who successfully complete the training will receive a Class 12 or Class 13 permit and a nationally-recognized ServSafe® Alcohol certificate. Certifications are valid for five years. ServSafe® Allergens Developed by ServSafe®, the name our industry has trusted for over forty years, this online food allergy program is available to your employees 24/7. Interactive, comprehensive and completed in about 90 minutes, this program is a great starting point for both front and back of the house employees. Topics covered include defining and recognizing food allergies, proper cleaning methods and the dangers of cross-contact. First Aid/CPR/AED Training Employers in Washington are required to have first-aid trained personnel available on all shifts, if the business is not in near proximity to an infirmary, clinic or hospital. The trainers for these classes are actual First Responders with real life experience and certified by the American Heart Association. Completion of the course provides all the necessary certifications to meet state requirements, in a fun and engaging four-hour course. Bloodborne Pathogens Training The objective of this course is to ensure the safety of workers exposed to bloodborne pathogens and fulfill the training requirement of WAC 396-823. This course is for employees that may potentially become exposed to any body fluids, whether it is on a daily basis because of their profession or through applying first aid to another person in need. Incipient Fire Fighting Training The skills required to fight incipient fires, such as using portable fire extinguishers, will be covered in hands-on training by instructors who serve as certified fire personnel. Employees will learn the different characteristics of fire behavior and be trained on appropriate response skills to fight and control fires that are in the beginning or

PROSTART SCHOOL-TO-CAREER TRAINING

incipient stage. Employees are also given tools to assess whether or not it is safe to stay and fight or evacuate. Hazardous Communications Training This course is designed to protect employees from hazardous chemicals used or stored in the work setting. It satisfies the current training requirement under WAC 296901-14016 and must be repeated annually or when a new physical or health hazard is introduced into the work area. Participants are able to train on industry- and workplacespecific hazard labels, as well as safety data sheets (MSDS/ SDS). Spill response and pre-incident planning guidelines are also included in the course. Harassment & Discrimination Prevention DVD Do your employees know what is illegal and what is not when it comes to harassment and discrimination? This 15-minute DVD will help employees identify and prevent harassment and discrimination, focusing on four key training areas. Customer Service Training DVD Satisfying your customers and making them want to return is an essential part of your restaurant’s success. Employees may not always have the skills needed to provide exceptional service. Restaurant scenarios will teach employees how to listen to customer needs, handle difficult situations and demonstrate outstanding service. Social Media Training DVD Embarrassing photos or confidential information that could harm your business can quickly become public through social media. Can employers prevent employees from sharing inappropriate photos or sensitive company information? “Being Social Media Smart” teaches employees how to be responsible when representing themselves or their company on social media platforms.

To learn more about any of these training opportunities, please call the programs coordinator at 877.695.9733, ext. 117, email training@wahospitality.org, or visit www.whaef.org/training.

ProStart® is a national, two-year hospitality program that develops culinary techniques and management skills in high school students. Each year, with the help of community-minded industry partners, Washington’s ProStart program reaches more than 1,500 high school students. ProStart’s industry-driven curriculum links two-years of classroom learning with handson experience. Students in the program gain practical, employable skills and are empowered to achieve long-term success in a career in the restaurant and foodservice sector. Make a Difference. Get Involved. The success of ProStart depends on restaurant leaders who, as teachers, role models and mentors, play important roles in the lives of ProStart students. Invest in our industry’s future by sharing your expertise and talent to help develop the leaders of tomorrow: Mentor – Connect with local ProStart students and educators to help provide overall support for a ProStart class. Demonstrate techniques, speak on industry-related topics, host a field trip to your business, prepare a team for competition… there are all kinds of ways to support your local ProStart students! Hire – Give ProStart students priority as ready-towork candidates, helping them get the hands-on experience they need and want. Donate – Assist ProStart classes by supporting their fundraising programs or by donating product or equipment. You can also help support the Education Foundation by participating in Golf FORE! Education on September 19 at the Washington National Golf Club in Auburn. Sponsor – Sponsor one of the WHAEF’s annual fundraising events or make a contribution directly to the ProStart program. To learn more about ProStart, please call the ProStart coordinator at 877.695.9733 ext. 127, email ProStart@wahospitality.org or visit www.whaef.org/ prostart. Donations to the Education Foundation can be made by visiting www.whaef.org.

May 2017 │ 21

What’s New in Regulation? It’s All in the HERO Manual By Paul Schlienz

There are all kinds of reasons to be a member of the Washington Hospitality Association. The HERO Manual is one of the big ones for restaurant owners and operators. The Association has worked long and hard to be the hero of Washington’s hospitality industry. We champion your interests in the political arena and work to be your guide to laws and regulations that can make running a restaurant complex. To this end, we produce the HERO Manual— your Handbook for Excellent Restaurant Operations—and we hope it becomes invaluable to running your business. The HERO Manual contains information, supplies and opportunities to promote, protect and improve your business. And as your business grows, we hope this manual grows with you. The Association wants to maximize your success. We hope the HERO Manual helps you do just that. “The HERO Manual is a valuable resource for restaurant members regardless of what stage their business is in,” said Lex Nepomuceno, the Association’s director of communications and technology. “We work closely with agencies and other government entities to make sure we provide the most concrete information available to our members.”

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The 2017 HERO Manual is an invaluable resource designed to help you navigate the complexities of operating a restaurant business in Washington state.

What’s New in the 2017 HERO Manual? This year we have made extensive updates to the HERO Manual – everything from completely new sections to revisions of old sections to reflect changes in law and agency rulemaking. Additionally, we have undertaken a thorough survey of the entire manual and made typographical, spelling and formatting changes where necessary. Among the new or updated sections in the HERO Manual are the following:

Minimum Wage In November 2016, Washington voters approved Initiative 1433, which institutes these significant changes to the state minimum wage:

Paid Sick Leave Initiative 1433 also mandates that Washington employers provide paid sick leave benefits. Here are the main details of the new law:

• •

•

• •

Increased to $11 per hour in 2017. Increased to $11.50 per hour in 2018, $12 per hour in 2019 and to $13.50 per hour in 2020. Initiative 1433 reinforces that tips and service charges cannot be counted towards meeting minimum wage requirements. Local minimum wage ordinances that require wages higher than the state wage remain in effect.

• • • • •

Additional Resources: Washington Department of Labor and Industries Wage and Hour Division 866.219.7321 or www.lni.wa.gov/ WorkplaceRights/Rules/Policies/

Employees will accrue one hour of leave for every 40 hours worked. Employees will be able to carry over up to 40 unused hours of paid sick leave into the following years. Employees will be eligible to use benefits after 90 days of employment. Employers will not be required to cash out unused leave when an employee leaves or is terminated. The paid leave requirement takes effect Jan. 1, 2018. Local paid leave ordinances will remain in effect unless the local government opts to make changes.

Playing Music in Your Business Thanks to our Association’s government affairs team, Washington now has a law that regulates the business practices of music licensing agencies. As of Jan. 1, 2017, music licensing agencies cannot collect licensing fees in Washington unless they: • •

Have a valid Washington UBI number. Register with Washington’s Department of Licensing May 2017 │ 23

•

and annually file an electronic copy of each performing rights agreement they use for royalty payments. Make available to business operators the most current list of each performing work to which they hold copyright.

The law also establishes a code of conduct for music licensing agencies. Under this code, licensing representatives operating in Washington: • • • • • •

•

Must identify themselves and disclose that they are agency representatives. Must disclose the purpose of being on your property. May not engage in any coercive conduct or be “substantially disruptive” to your business. May not use obscene or abusive language when communicating with you or your employees. May not use or attempt to use any unfair or deceptive acts or practices in negotiating with you or your representatives. May communicate with you or your representatives during non-business hours by telephone or in person at a location other than your business location only if you authorized them to do so. Must address all communication to your attorney if directed to do so by written notification from that attorney.

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•

If the agency or its representatives violate any of the above, they are subject to a $1,000 fine. The law also calls on agencies to conduct outreach campaigns to educate businesses on their rights and responsibilities regarding copyrighted music.

Food Trucks and Trailers A new law that went into effect June 21, 2016, requires L&I to inspect all food trucks. Previously, food trucks used outside Washington for six months or more were generally exempt from state standards. The new law, SHB 2443, removes the exemption. Service Charges In addition to its increase of the state minimum wage, Initiative 1433 contains an express prohibition on the use of tips and service charges to offset state minimum wage requirements. It also states that service charges are payable to the employee except when service charges are itemized as not being payable to the employee or employees serving the customer. In fact, Washington’s Disclosure Law requires employers who impose a “related to food, beverages, entertainment, or porterage provided to a customer” must disclose, in an itemized receipt and in any menu provided to the customer the percent of the service charge that is payable directly to the employee or employees serving the customer.

This law defines “employees” as “non-managerial, nonsupervisory workers, including but not limited to servers, bussers, banquet attendants, banquet captains, bartenders, barbacks, and porters.” This law defines “service charge” as “a separately designated amount collected by employers from customers that is for services provided by employees, or is described in such a way that customers might reasonably believe that the amounts are for such services.” It includes charges designated as a “service charge,” “gratuity,” “delivery charge,” or “porterage charge.” To help avoid potential claims for breach of contract (express or implied) or unjust enrichment, employers should consider advising employees in writing as to whether and to what extent service charges are paid to employees, and to obtain written acknowledgment regarding the same. There is much more information in the HERO Manual, and it’s constantly being updated as laws and regulations change. The HERO Manual is available online to members who have logged in at www.wahospitality.org/login. (Check in with your Account Coordinator or call 360.956.7279 if you need help recovering your password.)

A DEFINITIVE RESOURCE FOR LODGING EMPLOYERS Lodging members have long appreciated the Washington Hospitality Employers Compliance Guide, provided free of charge to the Association’s lodging employers by the law firm of Fisher & Phillips. An updated version of the Guide will be released in early summer. Look for information on how to access the Guide in upcoming newsletters.

May 2017 │ 25

Leverage Three Ready Resources for Your Restaurant By Rick Braa, CHAE

I often feel as though I’m the only person in my business that understands it. Where can I turn for advice and help? It’s lonely at the top. Often the owner or CEO of a business has few, if any, people to speak with about his or her business. Family is wonderful, but dragging your business into your family is a guaranteed way to invite unsolicited, often frustrating, advice. So, where should you turn? Here are three underutilized resources at your disposal:

Your vendors are ready to help. Understanding your vendors’ businesses will yield unexpected benefits. They have a vested interest in your success and want you to succeed more than you might expect. Work closely with your vendors in the following ways: 1. Ask how your vendor how they can be successful with your account. For foodservice vendors, the best clients are those who have complete and accurate ordering, large drop sizes, convenient delivery options and trained staff to receive product. This leads to more participation from the vendor, recommendations to others in the community and most important of all, better pricing. 2. Be clear on the pricing of all your different products. Sit down quarterly to review pricing and ask your vendors what they foresee in the market and get their recommendations on you can be proactive around your core products to limit your expenses and maximize your profitability. 3. Plan six months out. Your vendors know what products will be abundant or limited well in advance. The information available from your broad-line food purveyor is beyond your imagination. Typically, only the best run companies take advantage of this type of planning, and as a result they thrive when others are struggling. 4. Review vendor purchases and product volume usage annually. Business owners are usually shocked to know how much of each product they use and how much price varies during the year. Working with your annual volume will allow you to work with your vendor for better sourcing, perhaps directly from the manufacturer or producer. 26 │ wahospitality.org

Your customers are ready to provide insight. Customers pay the bills, and they have ideas as to what they want to see on the menu, the service package and the atmosphere. Pull together a focus group annually and get their input on the quality of your business. Make sure you provide a guide to be completed prior to the meeting and keep the meeting to two hours or less. At a minimum, ask your focus group to talk about: 1. The value your restaurant provides in terms of product quality and service quality. 2. The quality of the atmosphere including facility cleanliness and design. 3. New ideas that entice them to come back more often and to bring their friends. 4. Where they dine when not at your restaurant and why. 5. What makes your restaurant and other restaurants special. 6. How likely they are to refer your business to a friend or colleague and why? Your customers can provide keen insights and are more than willing to participate. Reward them with a gift card substantial enough to bring their friends and/or family in for a special meal. Your Association’s Advisory Network is ready to provide advice. The Washington Hospitality Association’s Advisory Network offers members 30 minutes of free advice from successful consultants who can help you with nearly every area of your business. The value of this service is in excess of $1,200 annually and the advice offered can save you thousands or tens of thousands of dollars in some cases. Leveraging your vendors, customers, and the Advisory Network will alleviate the anxiety and loneliness associated with running your business. Involve these willing parties to take your business to the next level and make it more profitable. For a more information on improving profitability and driving performance, contact AMP Services at rbraa@ampservices.com. Rick Braa is the co-founder of AMP Services, an accounting and consulting firm specializing in helping companies grow profitability.

ANSWERING THE CHALLENGES FACED EVERY DAY BY THE HOSPITALITY SECTOR Across the world, in hotels ranging from boutique to large international chains, heritage classics to contemporary luxury, Speed Queen is the proven performer, every day. Our range of equipment is proven to withstand the most demanding requirements of the Hospitality sector and we make no compromises when it comes to performance. Our experience is second to none and we have the knowhow to help you determine such business considerations as the optimum balance between working hours, the number of kilos treated and the most cost-effective staffing levels and energy efficiencies. Hotels require greater flexibility and capacity in order to clean high-quality linen and towels. Speed Queen’s high-efficiency laundry systems are designed to meet these challenges, giving you the highest productivity, lowest operating costs and perfect results.

“ We understand that providing a first class laundry service is an important part of improving guest experience.”

We give you more of what you want •

You, and your guests, want high quality laundry with a high standard of finish

•

You want an on-site solution that ensures clean, fresh and hygienic linen is always on hand for your guests, and in the right quantities

•

You want innovative laundry technologies that extend the life and quality of your towels and linen

•

You want to ‘get the job done’ with reliable and durable machines that ensure a quality output every time

•

You want to increase cost effectiveness and minimize utility consumption

•

You want assistance with creating the most efficient laundry layout

•

You want a range of machines that answers all of your needs, including regular and delicate garments

•

You want the support and expert advice of a global distributor network that is also very ‘local’ in servicing your day-to-day operational needs

•

You want industry-leading equipment warranties for peace of mind

•

You want a partner with more than 100 years’ sector experience.

NAVIGATING

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800-595-0253 www.dynamicss.com Washers 20 - 275 pound

Guest Laundry Equipment

Dryers 30 - 200 pound

HEALTHCARE

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WASHINGTON LODGING CONVENTION TULALIP RESORT CASINO | OCTOBER 22-24, 2017

ECONOMIC

CLIMATE

CONSUMER

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We are confident that we have competitive rates to show you. WA Hospitality Benefits Specialist Lesley Webb-Henry 877.246.0545 HEALTHCARE SOLUTIONS

WAHOSPITALITY.ORG/WISE-BUY/HEALTH-CARE-SOLUTIONS HealthcareSolutionsone_sixthPage_hospitality.indd 1

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NEW MEMBERS INDUSTRY CALENDAR May/June TRAINING May 23

ServSafe® Manager, Spokane

June 6

ServSafe® Manager, Seattle

June 13

ServSafe® Manager, Kent

June 19

ServSafe® Manager, Everett

808 Sunrise Deli, Vancouver Beer Star, Seattle Crucible Brewing, Everett Derby, Seattle Grit City Baking Company, Tacoma Hana Foods, Camas Hopworks Urban Brewery, Vancouver Hotel 1000, Seattle Hotel 116, Bellevue Josh’s Taps & Caps, Snohomish Lost Roo, Long Beach

Luisa’s Mexican Grill, Seattle Ming China Bistro, Seattle Old Stove Brewing, Seattle Peaks and Pints, Tacoma Rook & Rogue Board Game Pub, Bellingham Shaw Foods LLC, Bainbridge Isle Skagit River Brewery, Mount Vernon Uncle Eddie’s, Seattle Uncle Mo’s Snappy Inn, Renton Wally’s Chowder House, Des Moines Wally’s White River Drive In, Buckley

NEW ALLIED MEMBERS MEETINGS May 10

Retro Invest Workgroup

May 10

Retro Trustees Meeting

May 10

MSC Sub-Committee Meeting

May 11

Seattle Hotel Association Board

May 16

HIHIT Board Meeting

May 16

Spokane Hotel/Motel Association Meeting

May 16

Spokane Chapter Membership Meeting

June 7

Seattle Chapter Monthly Meeting

June 8

Seattle Hotel Association Board

June 13

Board Development Conference Call

June 20

Spokane Hotel/Motel Association Meeting

June 20

Executive Committee Monthly Meeting

June 20

Spokane Chapter Board Meeting

UPCOMING EVENTS May 22

Washington Hospitality Summit, Spokane

June 6

Spokane Golf Tournament

June 12

Washington Hospitality Summit, Tacoma

HealthMarkets Insurance Agency Nicole Garner 14900 Interuban Avenue South, Ste 145 Seattle, WA 98168 253.534.5225 ngarner@healthmarkets.com www.healthmarkets.com/ngarner

Snap It Go Jonathan Alvarez 2432 E Eleana Ln Gilbert, AZ 85298 2314 480.518.5450 jonathan.a.alvarez@outlook.com www.snapitgo.com

I am a local Health and Life Insurance Benefits Advisor, that specializes in helping small business owners with 50 or less employees. My services and advice are always free of charge and my goal is to help my clients find the very best coverage at the lowest cost. I take all the burden off small employers by meeting with their employees individuall as well.

Snap It Go is the only mobile payment and rewards program created for independent local restaurants. Customers pay at their table, no need for your staff to collect and process credit cards. Customers just click QR Code on bill and pay. They can split the bill, add gratuity and they’re off on their way…Your staff does not need to worry about closing tabs. The Snap It Go application is safe and secure. Open a Tab with a quick scan and Snap It Go does the rest.

LAZ Parking Royce Williams RWilliams@lazparking.com 601 Union St Ste 1634 Seattle, WA 98101 1378 206.452.2715 www.lazparking.com At LAZ Parking we often say, it’s not what we do, it’s the way we do it. We’re more than just the fastest growing and second largest parking company in the country. We believe the work we do and how we treat people can really Make a Difference. Neil Jones Food Company Sheila Holyk 1701 W 16th St Vancouver, WA 98660 1067 360.696.4356 Sheilah@njfco.com www.njfco.com Pacific Office Automation Rebekah Nelson 1114 Pacific Ave Tacoma, WA 98402 4304 253.572.6400 rebekah.nelson@pacificoffice.com pacificoffice.com P.O.A. is the largest office equipment dealer in the U.S. We offer workflow solutions for offices of all sizes. POA simplifies your workflow processes, document management, and printing needs through best in class technology and award winning service.

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Sparrow One LLC Denny Giardina 16100 N 71st St, Ste 170 888.508.1610 Scottsdale, AZ 85254 2272 denny.giardina@sparrowone.com sparrowone.com Sparrow is a global payment solutions innovator that delivers state of the art technology and services to merchants, developers, independent sales organizations (ISOs), and independent software vendors (ISVs). Sparrow combines product innovation with superior levels of service that result in increased operational efficiency. Spice Hut Corporation Tanvir Sidhu info@thespicehut.com 131 W. Kellogg Rd Bellingham, WA 98226 8009 360.671.2800 www.thespicehut.com 10% off any order of $100 or more.

A financial advisor who keeps in touch If the market’s trending down, your financial advisor’s attention toward you should trend up. Experience the consistent, personal attention I can provide, no matter what’s going on in the markets.

Jason Wright

Financial Advisor

MKT-9651-A

2416 NW Myhre Rd Suite 102 Silverdale, WA 98383 360-692-1216

www.edwardjones.com

Member SIPC

HAVE YOU EVER COOKED FOR 12 HOURS STRAIGHT AND STILL HAD NO TIME TO EAT? It started with food, but it’s bigger than that now. Your passion and your determination put you on a bumpy journey filled with fear and failure. But it’s all been worth it. That’s why we provide food and ideas that inspire your menu, tools that attract more customers and solutions that optimize your business. With all of this lined up, you’ll make more than what’s on the menu. Discover more at USFoods.com

1-800-572-3810

Starting Fresh Every Day Start your day right with Duck Deliveryâ&#x20AC;&#x2122;s full complement of grains, dairy, meat, and high quality organic and conventional produce. Serve it up on our handy paper products; paper plates, napkins and eco-friendly to-go containers. Our roots are deep and local, with four generations of experience as a trusted supplier for restaurant and food service industries within the Pacific Northwest. Both HACCP and SQF Level 3 Certified for the highest level of food safety in the industry.

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