UNITED STATES
FROM THE FAA
DR. SUSAN NORTHRUP
The Flight Path To Transparency
One of my major goals is to increase accessibility to our offices and transparency in our decisionmaking process.
B 8 | agairupdate.com
Every new Federal Air Surgeon has goals they wish to accomplish during their tenure. My predecessor, Dr. Michael Berry, focused on consistency, increasing the number of conditions eligible for CACIs (Conditions an AME [aviation medical examiner] Can Issue), and an increased emphasis on evidence-based decision making. He was successful in all. In fact, the latter enabled us to authorize Class I and II medical for individuals with insulin-dependent diabetes. One of my major goals is to increase accessibility to our offices and transparency in our decisionmaking process. While an airman/controller walks out of the AME office with a certificate in hand 95% of the time, we (aerospace medicine) are aware that there is frustration with how we process medical applications, and we are taking steps to improve. Last fall, many members of the FAA medical team met to identify the top concerns. We invited representatives of the various advocacy groups including AOPA, EAA, and the Aviation Medicine Advisory Service (which represented the concerns of ALPA and several other unions). After this meeting, we outlined two overarching goals. First, issue a reliable, consistent, quality aeromedical decision within 60 days from when an airman or Air Traffic Control Specialist (ATCS) presents for medical certification. Second, when someone does not meet standards for aeromedical certification, use the most effective means feasible to determine if we can still safely certify the airman/ATCS. We meet regularly with our stakeholders and have identified multiple areas for improvement. Here’s an update on our progress. It came through loud and clear that processing
time, when FAA review was necessary, took too long. To reduce this, we have increased overtime hours as needed, and seek to hire additional personnel. We are also working with advocacy groups to educate airmen/ATCSs on sending all the information needed (outlined in the AME Guide and/or a letter from the FAA) and only the information needed. Extraneous material and duplicative records slow everything down. Also note that over 90% of the denials we issue result from failure to provide the requested information.
Another major source of frustration is the inability of an individual to track the progress of their application packet through the system. Another major source of frustration is the inability of an individual to track the progress of their application packet through the system. We are working to enable this tracking. In addition, we want the airman or AME to be able to directly upload documents to the individual’s file. We made some progress in this area for the Human Intervention Motivation Study (HIMS) program, but it is labor intensive. Expanding these capabilities while protecting privacy and security is challenging, but worthwhile. For conditions that do not meet medical standards, we have identified several new CACI
