AIRCRAFT MRO: VENDOR JOB CARD
VENDOR JOB CARD: GAMIT
Ian Davies offers us an insight into the customer focused ethos that is at the heart of Gamit Limited’s enduring success Ian Davies has been challenging the norms and embracing technology in the pursuit of efficiency and customer service during 30 years’ experience in the aviation industry. Having worked in Commercial, Military, Private and VVIP operations in Europe and the Middle East, Ian Maintains a UK CAA AMEL with an abundance of Boeing and Airbus types. Often found talking about the dos and don’ts of maintenance planning and maintenance programs. Aircraft IT: Your name, your job title and the name of the business? Ian Davies: Ian Davies, General Manager — Gamit Limited Aircraft IT: How did Gamit get started? ID: The business started in 1990 based at London Stansted Airport, UK, providing support in two key areas; aircraft parts support and engineering project management. Aircraft IT: What is the guiding business principle that drives the business? ID: Commercial and private aircraft operations are ever more financially sensitive. Gamit’s ability to provide innovative solutions that offer true savings with excellent customer service are at the core of our principal objectives.
Aircraft IT: What has the greatest business achievement been to date, and why? ID: The greatest business achievement for Gamit has been building and the continual development of ROAM and its environment. Building the industry’s first enterprise level intelligent document management solution, taking paper to digital to audit ready, has proved a great achievement for the Gamit team.
Aircraft IT: What have been your disappointments and what have you learned from them? ID: Gamit has been digitalizing aircraft records since 1998. Those days were before the .PDF file format became mainstream and stable as it is today; therefore, we had to rely on jpeg and .txt files. Additionally, the internet platform for delivery was vastly different to what it is today, therefore we could only deliver digitalized records to clients on
“Building the industry’s first enterprise level intelligent document management solution, taking paper to digital to audit ready, has proved a great achievement for the Gamit team.” AIRCRAFT IT MRO • JULY-AUGUST 2021 • 38
