December 2020 Apartment News Magazine by Apartment Association of Orange County

Apartment News The Resources You Want — The Representation You Need — Since 1961

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VOL. LX

• December 2020

2020 AAOC Legislator of the Year Senator Melissa Melendez (See Page 22)

In This Issue Family Traditions and Legacies................................................................................... 20 2020 AAOC Legislator of the Year—Senator Melissa Melendez.................................. 22 COVID Has Accelerated the Adoption of Technology in Real Estate .............................. 24 Reverse Trade Show Recap.......................................................................................... 28

Orange County Shows Fire Resilience, but What About Earthquakes? ........................ 34 What Is a DST 1031 Exchange?................................................................................... 38 California Renters Will Owe $1.7B in Back Rent by Year End: Report........................... 42

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Apartment News The Resources You Want — The Representation You Need — Since 1961

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VOL. LX

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December 2020

Contents AAOC Education & Events

Departments

27 Santa Ana CARES for Landlords

4 President’s Message — The Gift of Generosity

33 Earthquake Vulnerability & Retrofitting 101

6 Executive Director’s Message — Year End Reflection and Gratitude

46 2021 AAOC Trade Show

8 Sacramento Report — Impact and Results of Key Real Estate Related Ballot Measures

Features

10 Orange County Legislative Watch — General Election Recap

20 Family Traditions and Legacies By Sonya Loera

12 Legal Corner

22 2020 AAOC Legislator of the Year—Senator Melissa Melendez

16 Dear Maintenance Men

24 COVID Has Accelerated the Adoption of Technology in Real Estate By Marco Vartanian

48 The Benefits of AAOC Membership 49 Welcome New Members

28 Reverse Trade Show Recap 34

Orange County Shows Fire Resilience, but What About Earthquakes? By Ali Sahabi

50 PSC Corner — Urban Surfaces / Pacific Premiere Bank 51 Product & Service Council’s Service Provider Directory

38 What Is a DST 1031 Exchange? By Steve Haskell.

55 Product & Service Council’s Contact Index

42 California Renters Will Owe $1.7B in Back Rent by Year End: Report The Real Deal: Los Angeles

68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

December 2020

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CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Frank Alvarez Craig Kirkpatrick Nick Lieberman John Tomlinson Randy Combs Rick Roshan Laurel Dial John Tomlinson

Directors n n n n

n Tim Gorman Julia Araiza n Marie Kaplan Vicki Binford n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

Directors Emeriti n n n

Ronald Berg David A. Cossaboom Nicholas Dunlap

n n n

DECEMBER 2 - Rental Housing Providers: The Key to Ending Homelessness Wednesday, 1–3 pm, Webinar 3 - 2021 Multifamily Housing Forecast Thursday, 10–11:30 am, Webinar 5 - Holiday Donation Drive Saturday, 12–3 pm, AAOC Office 8 - Board of Directors Meeting Tuesday, 6 pm, Online 15 - Earthquake Vulnerability Retrofitting 101 Tuesday, 1–2 pm, Webinar (See Page 33) 24 - Christmas Eve Thursday, Office Closed 25 - Christmas Day Friday, Office Closed 31 - New Year’s Eve Thursday, Office Closed

JANUARY 1 - New Year’s Day Friday, Office Closed 12 - Board of Directors Meeting Tuesday, 6 pm, Online 18 - Martin Luther King, Jr. Day Monday 19 - General Membership Meeting Tuesday, 7–9 pm, Webinar TBD - Lunchtime Learning TBD, Webinar TBD - Welcome Home OC Info Session TBD, Webinar

FEBRUARY 4 - Trade Show Exhibitor Boot Camp Thursday, Time & Format TBD 9 - Board of Directors Meeting Tuesday, 6 pm, Online 15 - President’s Day Monday, Office Closed 16 - General Membership Meeting Tuesday, 7–9 pm, Webinar TBD - Lunchtime Learning TBD, Webinar

MARCH *3 - Trade Show Exhibitor Load-In Wednesday, 12–5 pm, OC Fair & Event Center *4 - 50th Annual Trade Show & Conference Thursday, 8:30 am–3 pm, OC Fair & Event Center (See Page 46) 24 - Certified Rental Housing Provider (Spring)—Class #1 Wednesday, 8:30 am–12:30 pm, Webinar 31 - Certified Rental Housing Provider (Spring)—Class #2 Wednesday, 8:30 am–12:30 pm, Webinar TBD - Lunchtime Learning TBD, Webinar *Contingent upon state and county health regulations allowing public gatherings

Jerry L’Ecuyer William R. Gorman Ray Maggi

December 2020

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Apartment News

PRESIDENT’S MESSAGE B y F rank A lvarez P resident

The Gift of Generosity

ear Members, As one of the most uniquely challenging and tumultuous years in our lives comes to a close, I would like to thank all of you for your continued membership and support of the Apartment Association of Orange County (AAOC). It has been an honor to serve as your president this year, as I have witnessed and been inspired by the resilience demonstrated by the AAOC membership. Despite the adversity that we have encountered both individually and as an industry, we have remained strong and resolved to get through this difficult season, pivoting, adapting and continuing moving forward, albeit differently and out of our comfort zones. The same holds true for

AAOC and how it has risen to its challenges as an association and service provider. In this most unique and challenging of years, having the opportunity to serve as AAOC president through this experience has been a gift. What has also been a gift is the support that AAOC received this year from its Product & Service Council (PSC) members who, while facing their own COVID-related business challenges, stepped up in a big way and continued to invest in the association. When inperson meetings and events stopped after February, AAOC had to quickly transition as many member programs online as possible. This transition was made easier thanks to so many PSC members remaining at AAOC’s side,

willing to make their own transitions, from “in-person” event sponsor to “online” webinar sponsor. Again, an example of how we have all pivoted, adapted, and continued to move forward. To the PSC members who have continued to support AAOC through this most difficult and challenging year, I would like to gift the balance of my President’s Message to them, as a thank you and recognition of their generosity. And to the entire AAOC membership, I want to wish you a happy and healthy holiday season, and let you know how grateful I am to be able to continue serving as your president in the coming year. Sincerely, Frank Alvarez

Thank You to our 2020 Sponsors

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Thank You to our 2020 Sponsors (Continued)

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EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

Year End Reflection and Gratitude

n a year that has been filled with challenges, frustrations, and uncertainty due to the coronavirus pandemic, there is much for which I remain grateful. For my final Executive Director’s Message of 2020, I thought I would share a few of those things, with the hope that it might inspire you to do the same.

AAOC Pivoting from In-Person to Online

AAOC successfully pivoting almost all member services and programming this year from in-person to online delivery is something for which I am extremely grateful. It was no small undertaking. I am grateful to our members who adapted quickly, flexibly, and supportively to conducting business with AAOC via phone, fax, email and web, as well as “attending” meetings and educational programs (some for the first time) via Zoom. To our event sponsors, I am grateful that you stood with AAOC and chose to invest your sponsorship dollars in our online programming when coronavirus health directives made our in-person events infeasible. To the board of directors, I am grateful for the support and confidence that you placed in the association’s professional staff to pivot and make the magic happen, and also for also offering your experience and assistance, as needed, along the way. And to the staff — Bill, Debbie, Gissel, Janet, Sandy and Spartacus — I am grateful for your hard work and commitment to ensuring that our members’ needs

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continued to be met as we navigated through a very challenging and unprecedented year.

you for your personal and financial commitment in the defense of our industry and our livelihoods.

Defeat of Proposition 21

2021 Trade Show & Conference

California voters in last month’s General Election again rejected the expansion of rent control in our state by an overwhelming margin. As of the writing of this column, 59.8 percent of voters statewide (66 percent in Orange County) opposed Proposition 21, which is a slightly greater margin than the 59.43 percent (65.5 percent in Orange County) who opposed Proposition 10 just two years ago. I am grateful that an even greater percentage of voters in this election recognized that rent control is not the answer to our state’s housing affordability and supply challenges — and voted “No.” I hope our state legislators take note of this latest election outcome and that they consider more equitable and reasonable policy solutions in 2021. Likewise, I hope the rent control advocates and others who support expanded government regulation of the rental-housing industry learn from this second failed effort and do not attempt a third. Yes, hope springs eternal. I am also grateful that the rentalhousing industry and its coalition partners were successful defeating this latest statewide rental control measure, and that so many AAOC members stepped up and collectively contributed close to a half-million dollars to help the “No on Prop 21” campaign. Thank

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December 2020

Finally, I am grateful that AAOC is moving forward with its plans to present its 50th Annual Trade Show & Conference on Thursday, March 4, 2021 at the OC Fair & Event Center. We are anticipating that COVID-19 health guidelines will continue to change and that the show may not be able to be presented inside the exhibition hall come March. That is why staff is actively exploring ways to present it as an outdoor event that facilitates safer physical distancing without compromising quality, in-person interaction. Barring a worsening of conditions and more restrictive protective health measures being implemented, AAOC has every intention of presenting the show — perhaps a little differently than that to which you are accustomed — but still focused on showcasing the latest and greatest products and services, the best service providers in the multifamily industry, and dynamic seminars aimed at keeping you informed and educated on the issues of the day. Online registration trade show registration is now open at www.AAOC.com. I hope to see you on March 4, 2021, eager and enthusiastic to reconnect with your fellow AAOC members and ready to do business. May you have a peaceful holiday season.

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SACRAMENTO REPORT B y R on K ingston

Impact and Results of Key Real Estate Related Ballot Measures

alifornia voters saw more measures than usual on the 2020 General Election ballot, affecting commercial, industrial and residential real estate. The ballot, this year, proved that a fight against a progressive agenda remains relevant and special interest groups have no intent on relenting the push for more and higher taxes or further restrictions on the residents of California. An intent that should motivate the residential rental industry to oppose a government stronghold. The three major real estate related ballot measures in 2020 were Propositions 15, 19, and 21. Voters rejected Propositions 15 and 21 and approved Proposition 19. Proposition 15 was put on the ballot by petition signatures and would have taxed properties based on the current market value, instead of the property’s purchase price; and as of November 14, 2020, 52% of the vote (8,553,731 votes) were against passing this initiative.1 It was not marketed as a massive tax increase by proponents. It was pushed by the sponsors as “Schools and Communities First.” It was claimed as… “Thousands of progressives and leaders across California and the country have said it’s time to close corporate tax loopholes so we can invest in what we all value: strong schools and healthy communities.” It was a strategic approach to put

this measure on the ballot due to the political climate in 2020 in that the supporters knew there would be more voter turnout than in the primary election that would favor a change to Proposition 13, but what the supporters failed to realize is that voters are also business owners with commercial properties who are struggling to even meet their personal financial goals based on the economic climate. Supporters spent $10 million educating voters because it projected a revenue exceeding $10 billion (a number that does not sit well with commercial property owners — especially because the market value rate continues to increase in California). This measure ought to be a learning lesson to voters in the state of California because the language of this proposition was masterfully crafted by a myriad of experts to test words and phrases. The supporters of this measure went the extra mile to practice psychological word play on the voters to determine how it will more easily bait voters in subsequent elections with contentions of being good for school and teachers. The saving grace for commercial property owners, this year, has been the impact of COVID-19 on the citizens of California to maintain a sense of financial stability and ability to meet obligations. However, head the warning that a similar measure will undoubtedly be on the ballot again in the near future,

based on the shear amount of financial backing of this issue, especially by teachers and their union. Proposition 19 was put on the ballot by the Legislature and generally allows homeowners who are 55 years of age, disabled, or wildfire/disaster victims to transfer a primary residence’s tax based to replacement residents and it changes taxation of family-property transfers; and as of November 14, 2020, 51.1% of the vote (8,217,377 votes) were in favor of passing this initiative.2 If property is inherited by an heir through estate but the property is not used as the heir’s domicile (primary residence) then the property taxes will be based on the fair market value of the property at the time of transfer. This was the legislature’s last-ditch effort during the 2020–2021 legislative session to amend a bill, which seeks to modify Proposition 13’s right of inheritance. The money raised as a result of the change in state law is alleged to partially assist the government in maintaining wildfire management and control. The California Association of REALTORS® sponsored the measure and spent over $40 million to ultimately assure passage. Proposition 21 was put on the ballot by petition signatures (led by Michael Weinstein) and would have permitted local governments to establish rental control on residential properties over 15 years old. Proposition 21 was a third

1 According to the California Secretary of State’s Office’s website: https://electionresults.sos.ca.gov/returns/ballot-measures. 2 According to the California Secretary of State’s Office’s website: https://electionresults.sos.ca.gov/returns/ballot-measures.

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December 2020

attempt by California tenant’s rights’ groups and California’s government in two years to establish statewide rent control. The first attempt made to establish rent control laws was through Proposition 10, which was also put on the ballot by petition signatures in the November 2018 General Election. Its purpose was to repeal state law that restricted the scope of rent control policies that cities and other local jurisdictions may impose on residential property. Proposition 10 was defeated with 59.43% of the vote (7,251,443 votes).3 The second attempt made to establish rent control succeeded during the 2019-2020 Legislative Session through the legislature and finally with Governor Newsom’s signature with the passing of AB 1482, which is defined in Civil Code section 1947.12. AB 1482 provides that residential real property in California shall not increase the rental rate for that property in an amount that is greater than 5% more than the lowest rental rate in effect for the preceding 12 months, plus the percentage change in the cost of living — and shall not exceed 10% rate increase within any 12 month period. These restrictions, however, are subject to exceptions and one such exception is the prohibition of Section 1947.12 on residential rental units over 15 years old. The third attempt made to further rent control restrictions through Proposition 21 defined an intent to “plug” a

“hole” left in the language of AB 1482 as it pertains to residential rental units over 15 years old; it sought to end vacancy decontrol, which is extremely important in residential rental housing; and the language of the measure imposed severe caps and permits market rate rental rates, while remaining empathetic to the low-income tenant, which does not raise rent. As of November 14, 2020, 59.8% of the vote (9,710,653 votes)4 were against passing this initiative. If the real estate industry could co-opt the narrative regarding the impact of restrictive rental housing issues, it could have a major impact on future proposals. It is also worth noting that the City and County of San Francisco voters were the only electoral to approve the ballot measure. At this juncture, the tenant groups are making the loudest noise — but we all know what is meant by the old adage, “the squeaky wheel gets the grease,” meaning if the industry does not make a better attempt to fight against the tenants, the rental housing industry is likely to collapse based on the inability to pay its mortgages, or a more deleterious prospect could be on the horizon — state run housing. Let’s take, for example, the passing of AB 3088, which forces a landlord to permit a tenant to live effectively rent free during from March 1, 2020 through January 31, 2021, if that tenant was adversely affected by COVID-19 — with some notable exceptions. What would happen if this type of

measure passes sometime in the future? There effectively becomes no more incentive to building residential rental units within the state of California. But if there is no new rental housing being built, then where are Californians supposed to live? If there is such an impact, will the government attempt to pass subsequent measures permitting the government to slowly take control of the housing market? Are the residents of California going to permit the state legislature and the governor to completely ignore the Fifth Amendment of the United States Constitution, which prohibits this act (barring scrutinization of very specific guidelines, which includes “just compensation”)? Based on this measure’s failure — and its back-to-back general election failure with Proposition 10 — there is hope that this issue will not be headed back to the ballot in the near future. However, if the pendulum does not begin to swing the other way to rebalance equality between tenants and landlords, at what point does statewide rent control run amuck. “If you don’t stand for something then you will stand for anything.” Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

3 https://ballotpedia.org/California_Proposition_10,_Local_Rent_Control_Initiative_(2018). 4 According to the California Secretary of State’s Office’s website: https://electionresults.sos.ca.gov/returns/ballot-measures.

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ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

General Election Recap

he 2020 General Election brought some significant change to the Orange County political landscape. Upon the Orange County Registrar of Voters certifying the county-wide election results by December 4, our new state legislators will be sworn-in to office in Sacramento on December 7 and Orange County’s 34 cities will seat their new city council members within the first three weeks in December.

Orange County State Legislative Delegation

Orange County welcomes four new members to its state legislative delegation. In the State Senate, former Senator Josh Newman will again represent the 29th Senate District after defeating Senator Ling Ling Chang. You may recall that Newman lost the seat to Chang when he was recalled from office in June 2018 after voting to increase the state gas tax (SB 1). Additionally, UC

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Irvine professor Dave Min will now represent the 34th Senate District after defeating Senator John Moorlach. Not surprisingly, shortly after conceding the senate race, Moorlach signaled his intention to run for the soon-to-bevacant Second District County Supervisor seat currently held by Michelle Steel. Supervisor Steel won her election to Congress, representing California’s 48th District, after defeating Congressman Harley Rouda. You may recall that Moorlach served as Second District Supervisor immediately preceding his election to the State Senate. In the State Assembly, former Garden Grove city councilmember, county supervisor and state senator Janet Nguyen won her election against current Garden Grove councilmember Diedre Nguyen to represent the 72nd Assembly District. Nguyen replaces outgoing Assemblyman Tyler Diep. Additionally, Laguna Niguel Mayor Laurie Davies defeated local business owner Scott Rhinehart to represent the 73rd Assembly District. Davies replaces outgoing Assemblyman Bill Brough. AAOC is already making arrangements to meet and forge new relationships (or continue existing ones) with these legislators as we move into the 2021 state legislative session which convenes on January 4, 2021. Members of the State Legislature were frustrated at the end of the 2020 session by the Capitol closures due to the COVID-19 shutdown of the state government. By summer, only COVID-

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December 2020

19 related bills were moving through the legislative process and many were killed due to the fractious infighting of Senate and Assembly Democrat leaders. Pent-up tensions from the 2020 session may very well spill over into the 2021 session, and many unresolved housingrelated bills this year may be reintroduced quickly. Also, there is the looming January 31, 2021 expiration deadline for AB 3088’s eviction moratorium which was enacted as a stopgap measure in the final hours of the 2020 session. We expect the State Legislature to weigh-in on this issue early in January, so keep your eyes open for RED ALERT emails from AAOC, keeping you apprised of any early activity in Sacramento.

Orange County Cities

The election also resulted in some significant changes at the municipal level in Orange County. Notably, the city of Anaheim will have a solid, prohousing and pro-business majority, while the city of Santa Ana will have a more progressive council majority. The cities of Costa Mesa, Huntington Beach and Irvine are also three rental-property heavy jurisdictions where AAOC will be looking to forge relationships with the contingents of newly elected and primarily first-time city council members. In South Orange County, AAOC was fortunate to retain many pro-housing city council members with Election Recap — continued on page 32

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I understand that my options are still limited when dealing with a non-paying resident, but there must be something that can be done. I can barely make my mortgage payment yet my resident still lives in my rental without paying a dime. What should I be doing now?

As of this writing, second week of November, Governor Newsom’s declaration of a state of emergency is still in place, the controversial CDC Order has not been vacated, and AB 3088 is still restricting our ability to remove nonpaying residents. Essentially, those housing providers with non-paying residents have been involuntarily placed in the role of lenders with non-performing assets. Most courts are now open, albeit with reduced schedules, mandatory video appearances and trials, all fraught with delays and disfunction. Going forward, continue to communicate with your residents, thank the ones that are performing, continue to allow payment plans for those making the effort. For

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those residents who are violating the terms of their lease, i.e. by subletting without your consent, maintaining a pet without your consent, have altered or damaged the premises, you do have a remedy. Identify the material breach, prepare and serve a three-day notice to perform conditions or covenants or quit. If the resident has not cured the material default within three business days, then you are able, thank you AB 1482, to prepare and serve a three-day notice to vacate. If the resident has not vacated within three calendar days, then you may file an unlawful detainer action to recover possession. This process is available whether the resident has a month to month tenancy or a fixed term lease. Alternatively, many housing providers may form the intent to ‘withdraw the rental unit from the housing market.’ Not surprising when a resident is in possession, not paying rent, and causing wear and tear to the rental property. Talk with an experienced attorney, one intimately familiar with

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December 2020

AB 1482, AB 3088 and the CDC Order before proceeding down this path. My new tenants just moved in a month and a half ago. The lease requires that the tenant pays for all utilities, and must put the utilities in their own name prior to moving in. Well, I just received the electric bill, and it’s still in my name. I’m thinking about not paying it, just letting it get shut off. Maybe when the lights go out, they’ll take care of it. Can I do that?

No, you can’t let the utilities be shut off. Your tenant’s actions are a breach of the rental agreement and must be addressed in compliance with California law. You should immediately prepare and serve a Notice to Perform or Quit — Breach of Covenant notice. The notice should identify the specific breaches, the failure to place the electric utility in their own name, and their failure to pay the utility charges incurred since taking possession. The notice should be specific as to

how they must cure the breach, namely, they must put the utilities in their name, and reimburse you for the amount of utility changes that have been billed and incurred post tenancy. Note that some jurisdictions may require that you include a statement identifying a witness who observed the breach, as well as the date and time of the breach. In such a jurisdiction, you or your manager would suffice as the witness, and the breach would be considered ‘ongoing’ as it continues to occur. In the event of non-compliance, you would be entitled to file an unlawful detainer action to recover possession of the premises. Rarely though is that necessary, as the vast majority of residents will immediately comply. I can’t seem to keep my apartments maintained. Lately, it seems like they are falling apart. I do the best I can, I fix most stuff myself, and contract out some, but it seems like some of my tenants are sabotaging the apartments. I’ve replaced the smoke detectors in one of my rentals three times in the last year. I know something’s up, what do I do?

It’s more important now than ever before that you establish and follow an operations and maintenance plan when managing and maintaining your rentals. Not only is it just good business sense to maintain your rentals properly, but also the law mandates your prompt response to complaints of serious habitability defects. It is critical to identify tenants who engage in damaging and destructive conduct. Although the code specifically precludes a tenant from benefiting due to his inflicting damage to the apartment, often it is difficult to prove the tenant caused the habitability defect. A good practice to enact is to create a maintenance log of repairs to each unit. Many owners will require a tenant “sign off ” when the repair is completed, other owners photograph the repaired item upon completion as proof of completion.

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3/27/19 Apartment News

3:23 PM

Legal Q&A — continued from 13 These practices will support your claim that the “self-destructing” smoke alarm is being damaged by the tenant. Several pieces of legislation have been enacted to crack down on the small minority of landlords who fail to properly maintain their buildings. Depending upon the severity of the defect, and providing that it is not tenant caused, a landlord may be cited by one of several governing agencies and given a period of time, ten to thirty-five days to make the repairs. If the repair is not completed as required, there are provisions that would allow the governing agency to make the repair and add the fees and costs of correction as a lien against the property. Additionally, legislation eliminates the tax benefits to the owner during the period of non-compliance, and in extreme circumstances precludes an offending owner from demanding or accepting rent. Now, more than ever before, it is critical that

you document your repairs and identify the residents who are engaged in sabotage or other destructive conduct. I am a very conscientious landlord. I want to ensure that my rentals are well maintained and that any maintenance issues are addressed immediately. Every year, I send a notice to my residents informing them that I will inspect each unit. I have been doing this for years without any problems. This month, I received a letter from one of my tenants telling me that I had no right to enter his apartment to look around and that he would not let me in. What do I do? Can I force my way in to do the inspection?

Your policy of doing annual inspections is admirable and is practiced by responsible landlords throughout California. Most tenants welcome a responsible landlord’s actions in ensuring that all is well, and voluntarily cooperate in providing access upon the landlord’s rea-

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December 2020

sonable request. It is clearly in the best interest of all to ensure that any maintenance issues are promptly addressed, and that a spirit of communication and cooperation exists between a landlord and his residents. Trouble is, your resident is right. There is no specific provision in California law requiring a resident to allow the landlord access to merely “inspect” the premises. California law states that a landlord can enter a rental unit only for certain reasons. Those reasons are in an emergency, when the tenant has moved out or abandoned the premises, to make necessary or agreed repairs, decorations, alterations, or other improvements, to show the unit to prospective purchasers, tenants, or lenders, to provide entry to contractors or worker who are to perform work on the unit, or to conduct a pre-move out inspection at the end of the tenancy, pursuant to court order, or to inspect the smoke detector or inspect the installation of a waterbed. Conspicuously absent from this body of law is the unfettered right of a landlord to just inspect for the pure sake of just making sure everything is all right. You cannot force your tenant to allow access for the purpose of inspection. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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Apartment News

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

making sure “good enough” is NOT good enough. Also, do not forgot the importance of being on time to — and cleaning up after — the job.

Dear Maintenance Men:

I am interested in becoming a maintenance mechanic or tech. What skills should I hone or include in my “Tool Box”? Robin

Dear Robin:

That is a very good question. The list below should be considered as the minimum needed to be a well-rounded maintenance technician who wants to be excellent at their job. 1. Have problem solving abilities. We believe a good maintenance mechanic needs a bit of “detective” in them. In other words, get to the root of the problem and don’t just fix the issue at hand. Find out what caused the issue in the first place. 2. Care about the details. The details can include anything from noticing something out of place to having the right tools for the job at hand. Detail oriented means having a keen eye on what is going on around you and

3. Technical aptitude or technical abilities. Learn the system you are working on. Become proficient by attending training programs and getting hands-on training on the systems with which you are unfamiliar. 4. Learn organizational skills. Being organized will save time, money and will create efficiency to get more out of each day. 5. Ability to work under pressure. In other words: get in, get out, and get the job done quickly and correctly, the first time. 6. Be versatile. Don’t be scared to try something new. Don’t get bogged down. Learn to think outside the box to find solutions. Not everything is black and white.

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Dear Maintenance Men:

We tried to replace an angle stop valve under the kitchen sink but found a brass collar around the copper pipe, which traps the nut behind it. The new angle stop threads are incompatible with the old nut. What can I do? Also, how often should I routinely replace my under-sink water flex lines? Roland

Dear Roland:

On the first question, it is always best to remove the old collar, but that is easier said than done. You cannot pull off the collar with your fingers, it is too tight. Pliers will damage your soft copper pipe. Cutting the line behind the collar is o.k. IF you have enough pipe to spare. In most cases, however, space is limited and cutting the line won’t work. Thankfully, the hardware or plumbing store sells a compression “Sleeve Puller” (around $20) that is designed for this job and will not damage your pipe. You can now install your new angle stop valve. An alternative once you remove the collar is to solder a male or female ½” fitting to the end of the copper pipe. Install a male or female angle stop valve and never again deal with a stubborn brass collar. If you ever need to replace the valve, just twist it off and install a new one. On the second question about replacing under sink water lines, if any of your lines are the white plastic lines, replace them immediately as they are a flood waiting to happen. We like using Maintenance Men — continued on page 18

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Maintenance Men — continued from 16 the stainless steel braided flex lines. They last a long time and don’t seem as susceptible to fatigue or abuse. A way to spot a bad flex line, before they leak or burst, is to look for telltale signs of rust, calcium build-up, loose or broken braids, tight kinks, brown spots or they just look bad. While you are replacing those water lines, be sure to also replace the angle stop valve.

Dear Maintenance Men:

How do I get oil or grease stains out of concrete? I have both a concrete patio and a parking area with grease stains. Soap and water does not get them clean. Brenda

Dear Brenda:

Go to your local grocery store and pick up the cheapest brand of cat litter you can find. Spread the cat litter over the oil-stained concrete and grind it in with

your shoes. Leave the litter in place for a minimum of an hour (24 hours is best) and then sweep up the litter and the stain should be gone. Cat litter is an absorbent that helps draw out the oil or grease. If you have a large area to clean, you may want to go to the hardware store or industrial supply house and purchase 50-pound bags of Absorbent. The cost is a little more than a regular sized bag of cat litter at the supermarket or pet store. We need Maintenance Questions! If you would like your maintenance question answered in the “Dear Maintenance Men” column, please email it to DearMaintenanceMen@gmail.com If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 20 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

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December 2020

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Apartment News

Family Traditions and Legacies

olidays are a time of family gatherings and upholding longheld traditions. However this year, as we all acknowledge, is apt to include a lot of change. On the bright side, perhaps, new traditions will emerge. The same also might be said for your legacy plan. Many of the articles written by Bill Gorman, Tim Gorman and I have addressed the dollars and cents aspects of apartment ownership. We have covered a host of topics related to income property investing, but the bottom line comes down to your personal goals and vision for the future. What is it that you really want your ownership to accomplish? For many apartment owners, they see their rental properties as their legacy. Years ago, they purchased maybe just a rental house or condominium, a duplex or a fourplex. Some have never sold that original property but have continued to purchase more. Others have used the 1031 exchange process to obtain more and larger buildings. Over the years, the cash flow from those properties often helped to pay for college educations, provide a down payment for a son or daughter’s first home, and offer the security of a good retirement income. In many instances, the properties themselves became a second or — as their spouses might claim — a full-time job. But what about now? For Orange County apartment owners, the past year has presented challenge on top of challenge. First there was statewide,

Apartment News

BY SONYA LOERA

mandated rent control and everyone had to learn new regulations as well as deal with potential income limitations. Then the coronavirus arrived, along with another new layer of complexities. Back in the beginning of the year, Tim Gorman wrote a series of articles on “How to Survive and Thrive with the New Norm.” He imparted a lot of very good, pertinent steps that owners could take to understand and evaluate how well their properties were serving their goals. The only problem is that the “new norm” has continued to change and it is becoming more and more difficult to know what to do. But, as Tim and Bill will both tell you, now is the time to go back to the basics. And the very first step is to evaluate how your properties are performing in fulfilling both your near-term needs and your long-term objectives, which have, undoubtedly, been evolving over the course of your lifetime. If your goals involve your family, particularly in regard to having your children inherit your properties and carry on the tradition of wealth building through real estate, now is also the time to do a check-in with them. As you sit around the table (inperson or virtually) during this holiday season, do some observing and some asking. Just as you have met and adjusted to challenges in owning and operating your apartments, your children have probably faced an equal if not greater number of changes within their own personal and professional lives.

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December 2020

Maybe this is not a bad time to ask about goals and bucket lists. Although no one has the answer as to what the future will bring, especially with all of the disruptions that are happening at the moment, planning a path forward is one way to gain a sense of control over one’s life. The key will be to listen as well as to share your own hopes and aspirations. No decisions need to be made. But what you learn may help guide you in your own evaluation and planning regarding your properties and your legacy. Perhaps your children and their children’s paths are heading in a different direction than your own vision for their future. Maybe taking over your properties is not going to turn out to be the right answer for what they can and even want to accomplish. Now is a great time to do a little thinking and looking into all of the possibilities. Creating a world of possibilities might just be a wonderful way to start a new tradition as well as leave a lasting and meaningful legacy. About the Author: Sonya Loera joined WR Gorman & Associate in 2013. With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent. Founded in 1972 by William (Bill) R. Gorman, this Brea-(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as a n expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

December 2020

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Apartment News

2020 AAOC Legislator of the Year Senator Melissa Melendez

he Apartment Association of Orange County (AAOC) is pleased to announce Senator Melissa Melendez as AAOC’s Legislator of the Year for 2020. Senator Melendez has been a stalwart champion of the rental-housing industry, previously as a member of the State Assembly and now as a member of the State Senate. In 2019, Melendez gave a strident Assembly Floor speech against rent control bill AB 1482. This year, she was equally vocal on the Senator Floor against the last-minute eviction moratorium bill AB 3088 and the fact that debate was severely limited due to COVID-19. Melissa Melendez was elected to represent California’s 28th Senate District in a May 2020 special election to replace Senator Jeff Stone who resigned to accept a federal appointment to the U.S. Department of Labor. The Senate district is entirely in Riverside County and includes the cities of Blythe, Canyon Lake, Cathedral City, Coachella, Desert Hot Springs, Indian Wells, Indio, Lake Elsinore, La Quinta, Murrieta, Temecula, Palm Desert, Palm Springs, Rancho Mirage, and Wildomar. A number of these cities are part of AAOC’s Riverside County territory, meaning that Melendez is also one of the association’s state legislative representatives. Prior to her election to the Senate, Melendez represented California’s 67th Assembly District from 2012 to 2020, and before that she served on the Lake Elsinore City Council from 2008-2012. She is also a United States Navy veteran.

Apartment News

Melendez served her country for 10 years during the Cold War, and Operations Desert Shield and Desert Storm. After retiring from the Navy, Melissa started her own small business providing transcription services to high-level Pentagon officials. During the 2019 Assembly Floor debate on AB 1482, Melendez was quoted as saying, “The voters said ‘NO’ to rent control last [2018] election. So today the legislature signaled they couldn’t care less about the will of the voters and passed rent control anyway. This is a disincentive for people to build, and what we need is to build.” During the final week of the 2020 State Legislative Session, the Republican Senate Caucus was prohibited from entering the State Capitol due to a positive COVID-19 test of one Republican Senator. Cast from the chamber and told that their input would be limited, the self-quarantined Republicans staged a remote revolt via Zoom. “So, you’re just going to shut Republicans out of debate?” said Melendez. “Not only are you going to kick us out of the chambers for no good reason, but now you’re not going to allow us to debate and speak on behalf of our constituents?” Senator Melendez went on to famously say on Twitter, “Senate Democrats just voted to limit the number of speakers on a bill to only two speakers. This silences the voices of millions of people so Democrats have enough time to pass their crappy bills before midnight. This is outrageous and is Complete Bull***t.”

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December 2020

Melendez is an outspoken leader who stands firmly upon her principles in support of housing, small business, and private property rights. Now, more than ever, the rental-housing industry needs legislative champions who not only recognize the political threats to our industry but who will stand up and be truth tellers in the halls of the Capitol and in the news media. The Apartment Association of Orange County appreciates all that Senator Melendez has done to represent and defend the rental-housing industry and we are pleased to honor her as AAOC the 2020 AAOC Legislator of the Year.

December 2020

www.aaoc.com

Apartment News

COVID Has Accelerated the Adoption of Technology in Real Estate

ou’ve heard the rumblings for years — technology tools are changing the landscape of apartment operations for both property owners and residents. With the onset of the COVID-19 pandemic, real estate’s technology transformation has quickly accelerated with no signs of regressing. The following are five key areas where technology will enhance apartment operating efficiencies long after the pandemic subsides:

BY MARCO VARTANIAN

Apartment Management Software

Online payment, screening, advertising, maintenance, resident communication and document storage now allow real-time owner visibility into property operations. These tools also allow tenants to easily engage with owners and create a more streamlined, digital resident experience. There are several full-suite property management software providers in the marketplace including Buildium, AppFolio Property Manager and Yardi Breeze.

Mobile and Electronic Communication

Traditional communication is no longer sufficient. The next generation of qualified residents want their property owner to use omni-channel communication methods that are tailored to their preference. These channels include text, phone, email, chat and potentially even via social media messaging. A platform that facilitates omnichannel resident communication can Technology — continued on page 26

NOVEMBER 2020 SNAPSHOT MULTIFAMILY SOCAL SURVEY RENT COLLECTIONS

NOVEMBER 2020 SNAPSHOT RENT COLLECTIONS

NOVEMBER 2020 SNAPSHOT NOVEMBER 2020 SNAPSHOT RENT COLLECTIONS RENT COLLECTIONS

MULT

DAN BLACKWELL & TEAM

MULTIFAMILY SOCAL SURVEY

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includesinClass B &isCapproximately properties ranging from 5-70 units. The average of all properties in survey is ap The dataset primarily includes Class B & C properties ranging from 5-70 units. The Thedataset averageprimarily of all properties survey 25 units. 25 units. Responses were collected fromowners owners with with properties located primarily in Orange County, and bordering regions of Los Angeles Responses were collected from properties located primarily in Orange County, and bordering regions of Los Angeles County. County. Our November survey results are summarized as follows: Our November survey results are summarized as follows: The dataset primarily includes Class B & C properties ranging from 5-70 units. The average of all properties in survey is approximately

The dataset 25 units.primarily includes Class B & C properties ranging from 5-70 units. The average of all properties in survey is approximately 25 units. 3% 3% Our November survey results are summarized as follows:

Our November survey results are summarized as follows:

0.6% 0.6%

vacancy rate

0.6% vacancy rate

0.6%

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vacancy rate

97% Collected

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vacancy rate

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W W W. MULTIFAMILYSOCAL .COM Collected Delinquent/Outstanding .COM W W W. MULTIFAMILYSOCAL

Apartment News

www.aaoc.com December 2020 Collected Delinquent/Outstanding

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Apartment Owners Are You in Compliance with California’s New Proposition 65 Requirements?

Purchase AAOC’s Updated Proposition 65 Handbook for $25: • Protect your residents and employees • Reduce the risk of costly enforcement violations • Educate yourself on new signage requirements • Access updated operational disclosure forms

PROP 65

Name _______________________________________________________________________________________________________________________ Quantity ________________________ Company Name ______________________________________________________________ Mailing Address ___________________________________________________________________ City/State/Zip ___________________________________________________ Phone ___________________________________ Fax _______________________________ AAOC Member #_____________________________________________________ Email_______________________________________________________ Amount Enclosed: __________________

Payment Method:

Bill My Company (members only)

Check Enclosed

Visa

MasterCard

AMEX

Credit Card # _________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card _______________________________________________________________ Signature ________________________________________________________________________ Billing Address ___________________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

December 2020

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Apartment News

Technology — continued from 24 track resident response times, resolution times, and customer satisfaction.

3-D Virtual Tours and Self-Showings

Contactless 3-D virtual tour technology has proven invaluable in a postCOVID world. Virtual tours offer a realistic, immersive way to experience a property online and enables viewers to make decisions on proceeding with more information. Additionally, smart home technology now allows a resident prospect to set a showing appointment and conduct an unassisted tour of a vacant unit (without the need of an owner representative present).

Virtual Maintenance Applications

In addition to online submittal of work orders, residents are now using photo and video content to show actual work order repair needed. At the same time, building maintenance managers

Apartment News

are curating basic self-help repair video content for sharing with residents and even using Face-Time video applications to help residents in a live “virtual” work order appointment.

Paperless Lease & Resident Documentation

Automating with technology not only helps reduce paper but makes the entire leasing and resident documentation process more manageable. With real time access, you can quickly convert a prospective tenant into an actual tenant wherever you happen to be. The right technology solution will also help ensure that you maintain standards, complete the necessary background and credit checks, and meet any compliance regulations. Most importantly, it will help improve tenant relationships, more effectively track tenant communication and maintain up-todate records.

www.aaoc.com

December 2020

About the Author: Marco Vartanian is the president and owner of Sullivan Property Management, one of Orange County’s longest standing property management firms, that has been providing peace of mind for apartment owners since 1976. Always a call away, we welcome the opportunity to help members of the AAOC maximize their property investments and can be reached at (714) 541-0288 or info@sullivanpm.com. Sullivan Property Management 1231 E. Dyer Road, Suite 230 Santa Ana, CA. 92705

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

CARES CARES for for Landlords Landlords Success Stories

Success Stories

The CARES for Landlords grant program to date has disbursed $432,433 for 11 different residential property owners to assist The CARES for Landlords grant program to date has disbursed 176 households in paying their past-due rent.

$432,433 for 11 different residential property owners to assist When a residential rental property company recently 176 households in paying their past-due rent. knocked on its tenants' doors in Santa Ana, residents got a pleasant surprise.

When a residential rental property company recently knocked on its tenants'wasn't doorsthere in Santa Ana, residents The property manager to collect unpaid rent, many owed after being financially got awhich pleasant surprise. impacted by COVID-19. Instead, they learned that all of their past-due rent had been paid through the City property manager thereprogram. to collect unpaid ofThe Santa Ana's CARES forwasn't Landlords

rent, which many owed after being financially impacted by COVID-19. Instead, they learned that all Some screamed, some cried, some said a prayer. And of their past-due rent had been paid through the City there were many smiles of joy and relief. of Santa Ana's CARES for Landlords program.

HOW CARES FOR LANDLORDS WORKS

The CARES for Landlords Program covers at least 80 Some screamed, somerent cried, some said a prayer. And percent of the monthly owed to participating there were many smiles of joy and relief. CARES for Landlords helps pay past-due rent that is owed landlords since April 1, 2020, provided that they agree to do the following: from tenants who have been financially impacted by • Not pursue the remaining 20% of rent owed for the COVID-19. This program helps the property owners of months covered under the program. The CARES for Landlords Program covers at least 80 residential rentalFOR units LANDLORDS recoup most of the rent they are HOW CARES WORKS • Not increase rent for the unit for a specified period. owed while removing the burden of often months of backpercent of the monthly rent owed to participating • Not assess late fees for the past due rent paid by rent from tenants. The payment is a grant that doesn't landlords since April 1, 2020, provided that they agree the program. CARES for Landlords helps pay past-due rent that is owed need to be paid back. It is just one of several forms of to do the following: from tenants who have been financially by financial assistance provided by the Cityimpacted of Santa Ana • Not pursue the remaining 20% of rent owed for the through theThis Santa Ana CARES COVID-19. program helpsprogram. the property owners of

residential rental units recoup most of the rent they are owed while removing the burden of often months of back- • • rent from tenants. The payment is a grant that doesn't need to be paid back. It is just one of several forms of financial assistance provided by the City of Santa Ana For more information, through the Santa Ana CARES program. please call

months covered under the program. Not increase rent for the unit for a specified period. Not assess late fees for the past due rent paid by the program.

714-667-CARE (2273) or visit www.santa-ana.org/CARES

For more information, please call 714-667-CARE (2273) or visitDecember 2020

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Apartment News

Reverse Trade Show Recap

early 10 months since presenting its last “in-person” member event, due to the COVID-19 pandemic, the Apartment Association of Orange County (AAOC) was thrilled to bring 17 property management companies and Product & Service Council (PSC) members together for its Reverse Trade Show on November 11, at Morton’s The Steakhouse in Santa Ana. For many of the attendees, the show

provided them their first face-to-face new business development meetings since the beginning of the year. It was clear by the enthusiasm and energy inside Morton’s outdoor dining tent that everyone was glad to be at the show and interacting with “real people.” That enthusiasm, however, even carried over to the property management company representatives who were unable to physically attend the show but did par-

ticipate remotely via Zoom. AAOC would like to thank its 2020 Reverse Trade Show sponsors for their support in making this year’s event possible: ADT Multifamily, Career Strategies, Inc., Livable, and Guardian Roofs & Energy Solutions. AAOC would also like to thank its technology sponsor, Arize, for providing the resources Trade Show — continued on page 30

Stacy Garcia & Laurel Dial (Consensys Property Management) meet with Jed & Katie Moyer (Community Pet Solutions).

Rick Roshan (Pacific Coast Management) listens with great interest as Gregg Traum & Jessie Bord (Angelo Termite & Construction) discuss their services.

Rick Roshan (Pacific Coast Management) meets with Claire K. and Stefanie Koslosky and learns how The Liberty Group can meet his staffing needs.

Liz Matthews & Greg Woods (Tomlinson Management Group) discuss vehicle towing with Rich Rodrigues (Dedicated Transportation Systems).

Apartment News

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December 2020

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Apartment News

Trade Show — continued from 28 and technical consultation to make “virtual meetings” possible between

PSC members and the property management companies that were unable to participate in person. Here are some photos highlighting

Jared Drake (Optimum Seismic) talks with Larry Newman (Rondell Homes) about seismic retrofitting for multifamily properties.

Apartment News

www.aaoc.com

Trade Show — continued on page 32

Michael Rey (Rey Insurance) discusses his services with Cindy Rodgers & Carolyn Enriquez (A&M Properties).

Korbin Duley (Sullivan Property Management) asks a clarifying question of Daniel Sharabi and Sarah Hoverson (Livable) about Ratio Utility Billing Systems.

Ana Aguilar & Ashley Loya (Career Strategies) with David Lindley of FSI Construction.

this year’s Reverse Trade Show, a successful and welcomed day of mostly in-

AAOC Executive Director David Cordero (left) and President Frank Alvarez (right) are all smiles behind their masks.

Jeremy Wang & Darcy Wagner (Zumper) are joined by AAOC Executive Director David Cordero during a break in the action.

December 2020

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Apartment News

Trade Show — continued from 30 person (and some virtual) networking and business development for Orange County’s multifamily industry.

Thank You to Our Reverse Trade Show Sponsors:

AAOC Executive Director David Cordero (center) is joined by the team from Arize, which provided the technical assistance and resources for the virtual Reverse Trade Show meetings.

David Perez & Rawhi Ouoca (USGI Security) meet with Stacy Garcia & Laurel Dial (Consensys Property Management).

Election Recap — continued from 10 whom solid relationships already exists. However, as politics can be very dynamic, AAOC will remain vigilant in keeping rental-housing and propertyrights issues at the forefront of our elected officials’ minds.

Looking Ahead

This election resulted in many changes in Orange County’s political landscape. AAOC is already preparing for the year ahead, ramping-up its legislative outreach efforts, making sure to stay ahead of the issues that will affect the rental-housing industry, shoring up its alliances with other Orange County

housing-industry associations to ensure its voice is amplified with our elected officials, and positioning itself as a valuable educational resource to our public policymakers. AAOC will also look to its members, as always, as its most valued partners in its advocacy efforts at both the state and local levels. Get ready for a busy year ahead.

Are you looking for a particular product or service? We can help! Visit our Service Provider Directory beginning on page 51 for the resources you need!

Apartment News

www.aaoc.com

December 2020

Vulnerability & Retrofitting 101 How to Know if Your Rental Property is at Risk… and What You Can and Should Do About It.

The Apartment Association of Orange County and Optimum Seismic invite you to a free informational workshop on seismic retrofitting and the steps you can take to protect your rental property investment. In addition to more cities starting to consider local retrofitting ordinances, state law will soon require all multifamily properties to undergo inspections of their decks, balconies, stairways, and more. Get the facts about seismic retrofitting and decide the best course of action for your rental property: • • • • • • •

Soft-story buildings and the importance of seismic retrofitting Are seismic retrofitting ordinances coming to Orange County? Identifying areas of structural vulnerability on your rental property The different types of buildings that can be retrofitted and what is involved Reasons to Retrofit — Protecting your residents, your staff, and your investment The cost of seismic retrofitting and financing alternatives Deck, balcony and stairway inspections — Getting ready for the SB 721 compliance deadline

Date:

Tuesday, December 15, 2020

Time:

1:00–2:00 p.m.

Location: Wherever You Are. It’s a Webinar! Cost:

Free!

December 2020

www.aaoc.com

Apartment News

Orange County Shows Fire Resilience, but What About Earthquakes?

range County can be proud! In October, we saw fire conditions that in other areas could have caused widespread destruction and horror: violent winds gusts of up to 90 miles per hour whipping up flames and embers in Silverado Canyon and the Blue Ridge region of Yorba Linda. Quickly encroaching precariously near suburban tracts, these fires had the potential to take out dozens of homes, if not more. Evacuations were widespread — with 60,000 people advised to pack up their bags and leave their homes. It was terrifying, but Orange County was prepared. Most homes threatened by the fires were built under the state’s most recent fire codes. Public education about the importance of brush clearing was emphasized in neighborhoods, and — as the Los Angeles Times reported —“the largest regional firefighting force

in the world was at the ready and just a phone call away.” This is what resilience looks like. Resilience comes when people do their part to protect themselves, their properties and businesses from disaster. It comes when communities support public safety services and policies. And it comes when buildings are constructed to withstand the natural threats facing them.

Earthquake preparedness

We have all practiced ducking under desks and putting together emergency preparedness kits for our homes, cars and children’s schools — protecting ourselves in case something topples toward us from above, and making sure that we have supplies on hand if we need them. But how many of us have taken our buildings into account during this preparation?

BY ALI SAHABI

How vulnerable is your apartment to earthquake damage? Is it located within a fault, landslide or liquefaction zone — where the ground reacts like Jell-O to seismic waves — jiggling, undulating and putting the structures built upon it in jeopardy? Active earthquake faults run along the coast and mountain ranges, hitting places such as Huntington Beach and Yorba Linda. And the hillside communities of Laguna Beach, San Clemente and Santiago Canyon are prone to landslides that can be triggered in a major earthquake, potentially undermining the foundation of a home or sliding into one. If your apartment building is the type proven to be vulnerable to earthquake damage, consider having a complimentary property assessment performed by an experienced retrofit engineering and construction company such as Optimum Seismic to determine whether any retrofitting work should be done. What types of buildings are most vulnerable? • Pre-1978 soft-story structures (typically with ground floor parking and units built above) • Pre-1933 unreinforced masonry buildings • Pre-1980 concrete tilt-up buildings • Pre-1978 non-ductile concrete structures Resilience — continued on page 42

Apartment News

www.aaoc.com

December 2020

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December 2020

www.aaoc.com

Apartment News

CONGRATULATIONS,

APARTMENT ASSOCIATION OF ORANGE COUNTY 2020 ENDORSED CANDIDATES! AAOC is pleased to congratulate its’ endorsed candidates who won election in their respective races in the 2020 General Election. AAOC looks forward to working with these pro-housing individuals as they take office this month. All endorsed candidates completed AAOC’s candidate questionnaire and reflected views that align with AAOC on issues including private property rights; assessments, taxes and fees; open space and inclusionary zoning policies; rent control; and Proposition 21.

STATE BALLOT PROPOSITIONS Proposition 15 — DEFEATED Orange County — 60.51% “NO” Statewide — 51.9% “NO” Proposition 21 — DEFEATED Orange County — 66.01% “NO” Statewide — 59.8% “NO”

STATE ASSEMBLY 55th District — Phillip Chen 68th District — Steven Choi 69th District — Tom Daly 72nd District — Janet Nguyen 73rd District — Laurie Davies

Apartment News

www.aaoc.com

December 2020

CITY COUNCIL Aliso Viejo Mike Munzing Anaheim District 1 — Jose Diaz District 4 — Avelino Valencia District 5 — Stephen Faessel Dana Point District 4 — Michael Frost District 5 — Michael Villar Fullerton District 2 — Nick Dunlap District 4 — Bruce Whitaker Irvine

Placentia

Mike Carroll

District 1 — Rhonda Shader District 3 — Jeremy Yamaguchi District 5 — Ward Smith

Laguna Hills Bill Hunt Laguna Niguel Sandy Rains La Habra Tim Shaw Mission Viejo Trish Kelley Brian Goodell Orange Mayor — Mark Murphy District 1 — Arianna Barrios District 3 — Jon Dumitru

Rancho Santa Margarita Tony Beal Carol Gamble San Clemente Steve Knoblock Stanton District 4 — Carol Warren Tustin Ryan Gallagher Westminster Kimberly Ho

Thank you to all who contributed to AAOC’s Political Action Committees and helped elect our endorsed, pro-housing, pro-property rights candidates.

December 2020

www.aaoc.com

Apartment News

What Is a DST 1031 Exchange?

ost real estate investors have heard of the 1031 exchange. Property owners utilize this tax advantage to defer taxes from the sale of their investment property as long as they replace it with a property of equal or greater value. However, many have still not heard of a DST 1031 Exchange. A DST 1031 Exchange allows investors to exchange their investment property for one or more pieces of large, high quality real estate.

BY STEVE HASKELL, VICE PRESIDENT, KAY PROPERTIES & INVESTMENTS, LLC

Here are a few reasons these investors may consider a DST 1031 Exchange. Potentially mitigate risk through diversification. The DST 1031 Exchange is a solution for accredited investors desiring to insulate themselves from market volatility by exchanging a single property for a diversified portfolio of passive real estate. DSTs allow investors to manage concentration risk by purchasing pieces of quality real estate all over the US. For example, a 1031

Exchange investor may diversify by selling a single property and then purchasing a piece of a Walgreens in Dallas, a piece of a 200 unit apartment building in Raleigh, and a piece of a $50 million medical building in Phoenix. Advisors always preach diversification when it comes to your stock portfolio, why should real estate be any different? A DST 1031 Exchange is a com1031 Exchange — continued on page 40

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December 2020

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DST Location: Taco ma, Total Offering WA Amount $8,3 98,000.00 Leverage 0.00% Type of Asse t Data Center Offering Stat us

ASHEVI

LLE DST

Location: Ashe ville, NC Total Offering Amount $4,9 Leverage 00,000.00 0.00% Type of Asse t Self Storage Offering Stat us

Fully Funded

HE ALTH CA IV DS RE

T Location: Mult iple Total Offering Locations 1 Amount $13,1 Leverage 83,211.00 50.24% Type of Asse t Medical Offic Offering Stat e us Fully Funded

Management Free - No More Tenants, Toilets and Trash!

PORT OR WALGRE CHARD ENS DST Location: Port Orchard,

Total Offering

Leverage

Amount $5,9 25,500.0 0.00% Pharmacy Fully Funded

Type of Asse t Offering Stat us

Monthly Income Potential

BE ACH

T IM ES

RTUNIT I

HOUSE

DST Location: Jack BIG CREE sonv Total Offering ille Beach, FL K DST Amount $51, Location: Alph Leverage 576,436.00 aret Total Offering ta, GA 58.6 Type of Asse 1% Amount $84, t Leverage 455,103.00 Multifamily Offering Stat us 57.86% Type of Asse Fully Funded t Multifamily Offering Stat us Fully Funded

AX IS WES T DS

T Location: Orla ndo, FL Total Offering Amount $69, 900,683.00 Leverage 54.93% Type of Asse t Mult Offering Stat ifamily us

HE AL PORTFOTHCARE LIO 2 DS Location: Mult T iple Locations 2

Total Offering Amount $15, Leverage 661,000.00 0% Type of Asse t Port folio Offering Stat us

Fully Funded

Fully Funding

DIVERS DIALYS IFIED

IS DST Location: Mult iple Total Offering Locations 3 Amount $22, Leverage 449,000.00 55.45% Type of Asse t Medical Port Offering Stat folio us Fully Funded

Tenants include Amazon, FedEx, Dollar General, Walgreens, CVS, Fresenius, and More

GLENW

OOD DS T

GRAND WESTSID AT E DST Location:

Location: Atlan ta, Total Offering GA Amount $55 Kissimm Leverage ,403,834.00 Total Offering ee, FL 58.95% Type of Asse Amount $74, t Leverage 444,763.00 Multifamily Offering Stat us 55.82% Type of Asse Fully Funded t Multifamily Offering Stat us

CHAR WALGRELOTTE

ENS DST Location: Char lotte Total Offering , NC Amount $5,4 Leverage 36,250.00 0.00% Type of Asse t Pharmacy Offering Stat us Fully Funded

Fully Funded

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G DST Location: Loui sbur Total Offering g, NC Amount $4,9 Leverage 24,000.00 0.00% Type of Asse t Medical Offic Offering Stat e us Fully Funding

Multifamily, Self Storage, Industrial and Mobile Homes

WINCH ES MOB DSTER

T Location: Winc hest Total Offering er, VA Amount $5,0 Leverage 74,000.00 0.00% Type of Asse t Medical Offic Offering Stat e us Fully Funded

FAIRWA Y DST

Location: Lawr enceville, Geor Total Offering gia Amount $32, Leverage 105,000.00 57.09% Type of Asse t Multifamily Offering Stat us Fully Funded

tions 4 Total Offering Amount $58, Leverage 790,000.00 53.07% Type of Asse t Port folio Offering Stat us Fully

All-Cash/Debt-Free Offerings

Funded

GRA DOMIN ND IO

FRESEN PORTFO IUS

ton-Salem NC

Total Offering Amount $2,7 Leverage 35,250.00 0.00% Type of Asse t Industrial Offering Stat us

1000 CHARLE WEST STON DS Location: Char T leston, SC

Total Offering Amount $45, Leverage 775,000.00 54.66% Type of Asse t Multifamily Offering Stat us Fully Funded

FRITO LA Y DC MS

Location: Ster ling, Total Offering VA Amount $6,9 Leverage 96,739 0% Type of Asse t Industrial Offering Stat us Fully Funded

GERBER

ROAD TI

C Location: Ashe ville, NC Total Offering Amount $12, Leverage 427,419.00 0% Type of Asse t Self Storage Offering Stat us Fully Funded

POOLER

TIC

Location: Pool er, Total Offering GA Amount $13, Leverage 867,027.00 Type of Asse 0% - All-Cash/Debt-Free t Self Storage Offering Stat us Fully Funded

GREENV ILLE ZIPS

DST Location: Gree nvill Total Offering e, SC Amount $4,4 Leverage 80,585.00 Type of Asse 0% - All-Cash/Debt-Free t Industrial Offering Stat us Fully Funded

Preferre d Return*

NET LE ASE IN FUND 18 COME

LLC Location: Mult iple Total Offering Locations 5 Amount $50, Leverage 000,000.00 TBA Type of Asse t Income Fund Offering Stat us Accepting Fund

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LIO Location: Capi tol Total Offering Heights, MD; WA, D.C. Amount $10, Leverage 000,000.00 46.80% Type of Asse t Port folio Offering Stat us

HIGH RI ATHENS DGE

DST Location: Athe ns, Total Offering GA Amount $18, Leverage 695,000.00 54.23% Type of Asse t Multifamily Offering Stat us Fully Funded

WINSTO N SA FEDE X LE M DST Location: Wins

Fully Funded

Non-Recourse Financing from 40-85% Loan to Value Cash Out Refinance - Defer Your Taxes and Receive Liquidity Potential

MARYL MEDIC AND

AL DST Location: Balti more, MD Total Offering Amount $2,3 Leverage 14,580.00 0.00% Type of Asse t Medical Offic Offering Stat e us Fully Funded

N DST Location: San SONO Anto POIN TEMA Total Offering nio, TX Amount $56 DST Location: Kiss Leverage ,898,729.00 imm Total Offering ee, FL 59.17% Type of Asse Amount $44 t Leve ,533,951.00 rage Multifamily Offering Stat us 57.77% Type of Asse Fully Funded t Multifamily Offering Stat us Fully Funded

Fully Funded

NET PORTFO LE ASE LIO 15 DS Location: Mult T iple Loca

DST THISTLE Location: Seat tle, TOWNHO WOOD Total Offering WA MES DS Amount $7,13 Location: Clark T Leverage 5,372.00 sville, TN Total Offering Type of Asse 0% - All-Cash/Debt-Free Amount $5,2 t Leverage 25,798.00 Multifamily Offering Statu s Lmtd. Avail Type of Asse 0% - All-Cash/Debt-Free . Accepting t Funds Mult Offe ifamily ring Status *Preferre

MISS POTTER OULA

PARK DS Location: Miss T oula Total Offering , MT Amount $5,4 Leverage 55,319 Type of Asse 0% - All-Cash/Debt-Free t Multifamily Offering Stat us

BOJANG

LES DST

Location: Nash ville MSA, Atlan Total Offering ta Amount $5,9 MSA Leverage 21,522.00 Type of Asse 0% - All-Cash/Debt-Free t

Offering Statu

Fast Food s Lmtd. Avail .; Accepting Fund

ACQUISI TI

ON FUND

Location: Mult iple Total Offering Locations 6 Amount $10, Leverage 000,000.00 TBA Type of Asse t Acquisition Offering Stat Fund us

1 - Hea Accepting Fund s City, UT lthcare IV DST : Elmhurs t, IL; Okla 2 - Hea homa City lthcare , OK; Dall Por tfoli as, TX; o 2 DST 3 - Dive Salt Lake : Raleigh, rsified Dial TX; Sinton, NC; Hou ysis DST ston, TX; TX; King West Jord sport, TN; : Fort Wor th, 4 - Net an, UT Mar tin, TN; TX; The Woo Lease Por dlands, Middletown Parts Mok tfolio 15 , NY; Ypsi TX; Grand Prai DST: Adv Dollar Genena, IL; CVS Pha lanti, MI; anc rie, Eupora, Gadsden eral Saint Ama rmacy Bolingbe Auto Parts Norc MS , AL; Doll rook ross nt, LA; Doll Dollar Bato ar Gen ar General, IL; Dollar Gen , GA; Advance Auto eral Bato Hobby Lobbn Rouge, LA; eral Sugar Cree k, MO; Doll n Rouge, LA; Hammond, LA; Freseniu IN; Walgree y Brunswick, s Med Doll ar ns Indepen GA; Indiana ical Care St. LouiGeneral Goshen ar General , IN; Fam dence, MO; polis Osteopa s, MO; Goo 5 - Net ily dwil thic Walgree Louisvill Lease Income ns ArlingtonHospital, Inc. l Skokie, IL; e Fun Indianapoli , TX WA; Sea Industrial 19 DST d 18 LLC: E-Co s, mmerce Tacoma ttle Multifamily Louisville, KY; Distribu DST Sea Port Orch Data Distribution Center DST ttle, WA; ard Pharma tion DST Akro Miss n, OH; DST Roc Tacoma, WA; cy Flats LLC Phoenix oula multifamily DST Port Orch k Spri ard, Pharma DST Miss Shrevepo Austin, TX; Oma ngs, WY; Texa cy DST oula Thistlew rt, LA; Maplewo ha MSA DST Cou s Industrial DST Phoenix, AZ; Wyo , MT; ood town od DST Map ncil Bluf ming fs, IA; Uvalde, TX; homes DST lewo 6 - Acquisi Clarksville, od, MO; Airp Shreveport PhaAustin 305 tion ort rma Medical TN Fund LLC Wyomin DST Chic cy DST g Dulles DistDistribution DST: Missoula multifam ago, IL; Roc ribution DST Ster k Springs, WY; ily DST Missoula ling, VA; , MT; NYC Seattle Mul Airport Med Met ical DST tifamily DST Sea ro DST; Chicago ttle, WA; , IL

This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/ operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through Growth Capital Services member FINRA, SIPC Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104. d return

is not gua

ranteed

and is sub

Fully Funded

ject to avai

lable cash

flow.

Fully Funded

closed on their relinquished (sold) property. Problems will often show up in due diligence after it’s too late! Most DST providers allow exchangers to reserve a position in the DST before they close on the property they wish to sell. This way, the investor can typically be certain the replacement property is ready and available when the exchanger is ready to buy. This way, investors have time to review the building inspections, cash flow analysis, environmental reports, appraisals, and more…all provided with the DST Private Placement Memorandum for investors to read. DST 1031 Exchanges are often able to close in 3 to 5 business days. Potential distributions begin to accrue upon closing and typically land in the exchangers bank account between the 15th and the 20th the following month. Traditional exchangers may take months to complete due diligence and close escrow on the replacement property. For many exchangers, this could add up to hundreds of thousands of

1031 Exchange — continued from 38 pletely passive/turnkey exchange option. DST properties tend to be stabilized, generating potential monthly investor distributions, and management is already in place. Potential distributions are typically delivered once a month to investors bank accounts. Tax packets are provided to investors at the end of the year through a 1099 supplemental and goes on the schedule E of the investors tax return. Just like any other real estate, there is no guarantee of appreciation or distributions. However, 1031 Exchange investors choose DSTs so they can spend less time dealing with tenants, toilets, and trash, and spend more time on the golf course, traveling the world, and with their family. A DST 1031 Exchange typically has no closing risk. Many traditional exchangers find themselves in a precarious and stressful situation as they frantically search for a replacement property within 45 days of the day they

dollars in lost opportunity cost. 1031 Exchanges can be a fantastic strategy for real estate investors to preserve and build wealth. For many, a DST 1031 Exchange is a potential solution to their goals and objectives. About Kay Properties and www.kpi1031.com Kay Properties is a national Delaware Statutory Trust (DST) investment firm. The www.kpi1031.com platform provides access to the marketplace of DSTs from over 25 different sponsor companies, custom DSTs only available to Kay clients, independent advice on DST sponsor companies, full due diligence and vetting on each DST (typically 20-40 DSTs) and a DST secondary market. Kay Properties team members collectively have over 115 years of real estate experience, are licensed in all 50 states, and have participated in over 15 Billion of DST 1031 investments. This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention

1031 Exchange — continued on page 54

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Apartment News

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Apartment News

California Renters Will Owe $1.7B in Back Rent by Year End: Report Statewide, renters on average owe their landlords just under $7K each

THE REAL DEAL: LOS ANGELES TRD STAFF

alifornia renters will owe their landlords a total of nearly $1.7 billion by the end of the year. That’s according to a new study by the Federal Reserve Bank of Philadelphia, which estimates 240,000 renter households statewide are behind on rent, with an average debt of $6,953, the Los Angeles Daily News reported. The state’s eviction moratorium runs through Feb. 1. It allows landlords to pursue back rent through small claims court starting in March. Tenants are required to pay at least a quarter of their rent between Sept. 1 and Jan. 31 to qualify for eviction protections. Back rent owed by California renters accounts for more than a quarter of all back rent owed nationwide, which the report concluded will total $7.2 billion by the end of the year. Californians on average owe about $1,500 more than the national average. California’s eviction moratorium is meant as something of a stopgap while state lawmakers draw up a more permanent solution to the question of evictions and foreclosures. There are statewide concerns that a wave of foreclosures and evictions could hit once

Resilience — continued from 34 • Pre-1996 steel moment frame buildings Orange County’s canyon communities are vulnerable to fire and residents should continue to take action to guard

Apartment News

Federal Reserve officials expect back rent across California will total nearly $1.7 billion

protections at various governmental levels expires. The federal government, through the CDC, has an eviction moratorium in place through Dec. 31. The Philadelphia Fed warns that thousands of tenants nationwide are at risk of eviction when that expires. Cities and counties can and in most

cases have put their own eviction protections in place. The Apartment Association of Greater Los Angeles is fighting L.A.’s eviction moratorium in court, arguing that it does not afford landlords the same protections as it does renters. [LADN] — Dennis Lynch www.therealdeal.com/la

against them. Similarly, all of Orange County is vulnerable to earthquakes. Owners and property managers should act now to protect against the risks their apartment buildings face.

About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofitting and renovation projects for multifamily residential, commercial, and industrial buildings throughout California.

www.aaoc.com

December 2020

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Apartment News

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December 2020

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Apartment News

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Wall Furnace

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Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

American Standard,

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/

December 2020

COOKTOPS: 24”; 30” & 36”

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Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

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– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

December 2020

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Harvard Manor Apartments Manhattan Pacific Management, Inc.

New PSC Members Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 949-417-2211 laurie@schiff-shelton.com

Do you know…

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

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December 2020

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Featuring

Product & Service Council Members

Pacific Premiere Bank

Urban Surfaces Urban Surfaces has become an innovator in the Southern California luxury vinyl flooring industry. Since 2000, Urban Services has been creating partnerships with industry leaders in the multi-family and single-family markets, providing quality, modern flooring solutions at compelling values. Our products stem from twenty years of research and development of luxury vinyl flooring goods. By offering modern flooring solutions for a changing world, Urban Surfaces provides products that meet the physical and aesthetic demands of today’s multi-family and single-family markets. Urban Services keeps pace with changing tastes in the flooring industry. From styles with the authentic look and texture of wood to the imagery of clay tile, Urban Surfaces offers distinct flooring collections with versatile shades in popular sizes and installation methods, including glue-down and floating, featuring RapidLock Technology for fast installation. As a value leader, our collections sell by the shipping container to high-volume installers seeking a good return on investment. We also offer City Heights, Level 7, Sound-Tec, and Main Street. In 2021, Urban Surfaces will launch its newest collections — Insta-Grip and Scratch-Free. Aside from innovative products, Urban Surfaces offers innovative service, like free local delivery. Customers also benefit by having a direct partnership with us by receiving real time updates on what’s happening in the flooring category they chose. Should planks need replacement, we ensure the style selected will still be available, saving the expense of replacing the entire floor or avoiding delays from selecting a replacement style. Recent growth prompted Urban Surfaces to relocate to a location in Corona with 70,000 square feet of warehouse space. By keeping in step with a changing world, Urban Surfaces continues to be the Modern Flooring Solution. To learn more, please go to www.urbansurfaces.com.

Finding a banking partner you can rely on for your ongoing commercial real estate needs is an important decision for property owners, investors, and brokers alike. Trust, accountability, and access are three key factors when choosing a bank to help fund your investment. Whether your next project focuses on construction, renovations, equipment, or other related expenses, Pacific Premier Bank can help you navigate your options and offer tailored solutions to fit your specific needs.

Built on Trust

Founded in 1983 and headquartered in Irvine, Ca, Pacific Premier has funded over $8 billion in CRE loans through a team of experienced bankers who understand complex transactions and offer a broad spectrum of CRE loans. Pacific Premier is one of the strongest-performing, and fastest-growing banks in the nation. Recently ranked as one of America’s Best Banks by Forbes1 and received a 5-Star Superior rating from BauerFinancial for the 58th consecutive quarter.2

Focused on Accountability

CRE stakeholders need reliable partners who come through when it matters most. Pacific Premier offers financing for multi-family properties and supports communities with affordable and attractive multi-family housing at all income levels. Our Commercial Real Estate business unit works with income property owners, investors, and brokers to customize loans, offering construction, term, and bridge loans. Pacific Premier’s multi-family loans offer: • Competitive rates • Local decision-making • Loan terms up to 30 years • Fully adjustable-rate programs • Hybrid programs (mixture of a fixed-rate loan and adjustable-rate loan) • Interest-only programs • Flexible prepayment schedules • Non-recourse programs available

Dedicated to Direct Access

At some banking institutions, you might work with multiple team members throughout the loan process. At Pacific Premier, you’ll get direct access to a dedicated Relationship Manager during the life of your loan and beyond. Our Relationship Managers spend time getting to know the intricacies of your business to provide customized loan solutions as unique as your different properties. To learn more about Pacific Premier Commercial Real Estate, visit: PPBI.com/MultiFamily Pacific Premier Bank, Member FDIC | Equal Housing Lender 1 © 2020, Forbes Media LLC. Used with permission. 2 Pacific Premier Bank is a wholly owned subsidiary of Pacific Premier Bancorp, Inc.

Apartment News

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December 2020

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Asbestos

Carpentry

A.S. Wise, Inc.

DryMaster

Accounting Services

Asphalt Sales & Service

HMWC, CPAs & Business Advisors

Oliver Mahon Asphalt Rose Paving LLC

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

Accounting Software Yardi Systems Inc.

Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Attorneys

BioSweepOC

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp. Wesierski & Zurek, LLP

Apartment Market Research Data

Bath Restoration or Renovations

ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc. apartments.com RentPath Zillow Group Rentals

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team South Coast Construction & Repair Symmons Titanium Restoration Services Company

Apartment/Student Housing

Boiler Systems

ARIZE Kairos Investment Management Company LaundryUp Renter’s Legal Liability RokitNow Titanium Restoration Services Company Vesync

Ameri-Cal Repipe and Plumbing, Inc. DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Acoustic Ceiling Removal DryMaster

Answering Service Anyone Home

Antimicrobial Services

Apartment Rental Publications & Services

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Buying Group

Cleaning Service Titanium Restoration Services Company

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. CSC Service Works L and D Appliance Corp. National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Optim Real Estate Services Company PAS Purchasing Solutions

Cabinets/Refinishing

PSC Service Provider Directory — continued on page 52

Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp. South Coast Construction & Repair The Door & Window Company

December 2020

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Apartment News

PSC Service Provider Directory

Electric Vehicle Products & Services

Graphics

continued from page 51

Yardi Systems Inc.

Direct Signs and Designs

Construction

Environmental Consulting & Training

Handyman

AAA Restoration AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC

American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors

Buffalo Maintenance, Inc. HandyCrew Services, Inc. HOMEE, Inc. OC Professional Maintenance Team S M Painting Corp.

Consulting

Buffalo Maintenance, Inc.

Flood Relief Specialists ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company

Financial Planning

Content Restoration

Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. BioSweepOC Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Estate Planning Kimball, Tirey & St. John LLP Company

Evictions ReassureRent

Fencing & Gates

HMWC, CPAs & Business Advisors

Fire Safety Black Bird Fire Protection, Inc.

Fire & Flood Restoration

AMS Construction

Countertops  Buffalo Maintenance, Inc. California Bath Restoration

Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Environmental Services

BioSweepOC BluSky Restoration Contractors, LLC Commercial Restoration Company DryMaster Millan’s Restoration, Inc. PRC Restoration Restoration Management Company Service First Restoration Inc.

Fitness Equipment

Drain Cleaning

Opti-Fit Fitness Solutions

Ameri-Cal Repipe and Plumbing, Inc. California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Flooring

Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing TAG / AMS, Inc.

Electrical HOMEE, Inc. KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Energy Management YoKartz LLC

Apartment News

Urban Surfaces

Garage Doors

Heating & Air Conditioning Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance Brian Berg Insurance Services, Inc. Brian Case Insurance Agency Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Flood Relief Specialists Insurent ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc. The Liberty Company Brokers, Inc.

Internet Services Apartment SEO apartments.com Cox Communications RentPath Zillow Group Rentals

Investments Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Mesa Artificial Turf/Garage Doors

Janitorial

General Contractor

Strategic Sanitation Services

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. HOMEE, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration Service First Restoration Inc. S M Painting Corp.

Kitchen Renovations

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December 2020

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Symmons

Landscapes/Hardscapes BrightView Landscape Services, Inc.

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions

Outdoor Furniture & Refinishing

Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Redwood Mortgage LTV Mortgage Capital The Bank of Southern California

Bassett Outdoor Contract Patio Guys

Lighting KD Electric Company

Magnesite Repairs Buffalo Maintenance, Inc.

Mailboxes Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction HandyCrew Services, Inc. HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking Yardi Systems Inc.

Marketing Direct Signs and Designs Geiger Promotional Products Company Jetty RentVision Zumper

Mold Remediation

Paint Sales & Service Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint

Community Pet Solutions

Pipe Restoration

Rain Gutters

Ameri-Cal Repipe and Plumbing, Inc.

Argos Homes Systems McCarthy Roofing

Pet Waste

Plumbing, Contractors & Supplies Ameri-Cal Repipe and Plumbing, Inc. California Rooter & Plumbing HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Symmons Total Rooter & Plumbing

Property Management

Yardi Systems Inc.

AIM Properties Allen Properties API Property Management Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors

BioSweepOC Millan’s Restoration, Inc. Strategic Sanitation Services

Property Management Staffing & Training Approved Real Estate Career Strategies JWilliams Staffing NPM Staffing an InterSolutions Company PM Staffing Renoir Staffing, LLC The Liberty Group

Moving & Mobile Storage

Odor Removal

ARIZE Anyone Home Appfolio, Inc. Parking Boss Rentler RokitNow Vesync Yardi Systems Inc.

Access Exterminator Service, Inc. Angelo Termite and Construction Bugs Away Exterminators Greentech Heat Solutions Lloyd Pest Control Newport Exterminating The Bee Man

Pool/Spa Service & Repair

CheckpointID Optim Real Estate Services Company

Property Management Software

Pest Control

American Environmental Specialists, Inc. BioSweepOC DryMaster Millan’s Restoration, Inc. Service First Restoration Inc.

Multi-Family Advisory Services

Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Clear Expectations, Inc.

Private Investigations FPK Security, Inc.

December 2020

Real Estate/Investments Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Real Estate Broker CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

PSC Service Provider Directory — continued on page 54

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Apartment News

PSC Service Provider Directory

Signage

Water Heaters

continued from page 53

Direct Signs and Designs

Reconstruction

Staffing Service

AAA Restoration AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction Millan’s Restoration, Inc. Service First Restoration Inc. WICR Waterproofing & Decking

Approved Real Estate

California Rooter & Plumbing DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Recycling

Telecommunications

Strategic Sanitation Services

Resident Screening

Boingo Wireless, Inc. Cox Communications

Rentler Yardi Systems Inc.

Towing

Surface Restoration AMS Construction

Sustainability/Green Energy NextLevel Optima

Tax & Financial Planning HMWC, CPAs & Business Advisors

Dedicated Transportation Services TO’ and MO’ Towing

Resident Services FunFlicks Outdoor Movies

Roofing AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction ProWest LLC Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

Water Removal ATI DryMaster Millan’s Restoration, Inc.

Website Development/Online Advertising

Trash Services

Apartment SEO

Strategic Sanitation Services Valet Living

Windows & Doors

Utilities & Sub Metering Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Edison Multi Family Program Southern California Regional Energy Network Company

Bear Windows Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors The Door & Window Company

Yardi Systems Inc.

Video Commercials NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

1031 Exchange — continued from 40 to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/ operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow,

Apartment News

AAA Restoration AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. WICR Waterproofing & Decking

Vending Machines

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. USGI — Upland Group Vesync Yardi Systems Inc.

Waterproofing

potential returns and potential appreciation are not guaranteed. Nothing contained on this website constitutes tax, legal, insurance or investment advice, nor does it constitute a solicitation or an offer to buy or sell any security or other financial instrument. If you are not the intended recipient of this message, any use, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender and permanently delete all copies that you may have. Securities offered through Growth Capital Services, member FINRA, SIPC, Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104.

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December 2020

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PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 70 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

December 2020

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Apartment News

PSC Contact Index — continued from page 55

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com Ameri-Cal Repipe and Plumbing, Inc. Joe Caggiano 6900 Knott Ave., Suite J Buena Park, CA 90621 (714) 694-5954 americalplumbing@yahoo.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

See the Advertisers Index on Page 70 for the location of our ad.

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

Advertising firm specializing in Websites, Search & Social Media Marketing.

See the Advertisers Index on Page 70 for the location of our ad.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today! Smart choices last a lifetime. 56

Apartment News

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December 2020

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 1055 W 7th Street Los Angeles, CA 90017 (888) 470-2645 info@bearwindows.com

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com BioSweepOC Rick Hatlelid 1121 Cleveland Court Lake Elsinore, CA 92530 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Boingo Wireless, Inc. Christopher Vargas 10960 Wilshire Blvd, 23rd Floor Los Angeles CA 90024 (310) 586-5180 multifamily@boingo.com Brian Berg Insurance Services, Inc. 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com

Brian Case Insurance Agency Inc. Brian Case 6707 S El Camino Real San Clemente, CA 92672 (949) 716-3643 bcase@farmersagent.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 70 for the location of our ad.

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com

PSC Contact Index — continued on page 58

December 2020

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Apartment News

PSC Contact Index —

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

continued from page 57

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

TOTAL

ROOTER & PLUMING, INC Phone: (714) 715-3315 totalbfrp@gmail.com / www.totalbfrp.com Lic # C36-1069122 Bonded & Insured / Serving all of orange county

drain cleaning

(kitchen, lavy, laundry, toilet)

$75.00 Main line snaking

(from 3- or 4-inch ground level access includes camera inspection)

$85.00 backflow test

(discount available for multiple devices)

$75.00 slab leak repair

(locate, excavate, repair backfill & patch concrete)

$750.00 water heater install

(30-,40-,50- gallon gas avg price ground level install)

$1095.00 CALL US FOR ALL YOUR PLUMBING AND DRAIN CLEANING NEEDS prices good m-f 8am – 5pm and subject to change without notice

24 emergency service available Major credit cards accepted (3% charge)/ 0% Financing available Family owned and operated

Apartment News

www.aaoc.com

December 2020

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 70 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 70 for the location of our ad.

Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

PSC Contact Index — continued on page 60

See the Advertisers Index on Page 70 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. Direct Signs and Designs Stephen Flood 5151 Golden Foothill Pkwy, Suite 110 El Dorado Hills, CA 95762 916-941-8046 courtney@directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com DryMaster Tim Keller 26021 Pala Dr, #150 Mission Viejo, CA 92691 (949) 492-1100 tim@drymaster.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 70 for the location of our ad.

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date. We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com

December 2020

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 59 Flood Relief Specialists Lexi O’Leary PO Box 136 Lincoln, MI 48740 (989) 724-6622 lexi@frspecialists.com

See the Advertisers Index on Page 70 for the location of our ad.

FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com FunFlicks Outdoor Movies Chad Hunter 11000 Brimhall, Suite 56 Bakersfield, CA 93312 (877) 263-0480 chad@funflicks.com Geiger Promotional Products Company Stephanie Haydon 17822 17th St, Suite 312 Tustin, CA 92780 (714) 913-2019 shaydon@geiger.com

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 70 for the location of our ad.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 70 for the location of our ad.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HOMEE, Inc. Lisa Wagner 1413 .S Howard Ave, Suite 220 Tampa, FL 33606 (310) 780-2503 lisa@homee.com ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com

PSC Contact Index — continued on page 62

Apartment News

www.aaoc.com

December 2020

NEW Stain Resistant Carpet

Vinyl Planks from

New Pad $ 30 Includes and Installation

$ 40 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

New Pad $ 50 Includes and Installation sq. ft.

sq. ft.

$ 40 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

Years in Orange County! • Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

December 2020

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 60

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com Jetty Zakk Adoum 37 W 20th Street, #1101 New York, NY 10011 (240) 422-1965 zakk.adoum@jetty.com

JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

See the Advertisers Index on Page 70 for the location of our ad.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California! Excellent Customer Service & Competitive Pricing!

Apartment News

www.aaoc.com

December 2020

See the Advertisers Index on Page 70 for the location of our ad.

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 4925 Market Street San Diego, CA 92881 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 70 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

LTV Mortgage Capital Joe Gomez 2831 Camino del Rio South, Suite #308 San Diego, CA 92108 (619) 508-9629 joe.gomez@ltvmortgage.com — www.ltvmortgage.com Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 70 for the location of our ad.

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com

OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Millan’s Restoration, Inc. Demetrius Lampkin 1415 E. McFadden Ave., Suite F Santa Ana, CA 92705 800-844-5419 info@millansrestoration.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 70 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 70 for the location of our ad.

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PM Staffing Claudine Kanjo 1050 West Lakes Avenue, Suite 225 West Covina, CA 91790 (310) 677-9000 claudine@pmstaffing.com — www.pmstaffing.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Anything related to concrete

See the Advertisers Index on Page 70 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 70 for the location of our ad.

PSC Contact Index — continued on page 64

See the Advertisers Index on Page 70 for the location of our ad.

Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

Apartment Financing

• 2–4 units

See the Advertisers Index on Page 70 for the location of our ad.

Parking Boss 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@parkingboss.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com

December 2020

• 5+ units

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com www.aaoc.com

Apartment News

PSC Contact Index — continued from page 63

ProWest LLC Tyler Abbott 22961 Triton Way, Suite B Laguna Hills, CA 92653 (602) 531-5683 protylera@gmail.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 70 for the location of our ad.

Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5658 sales@renoirstaffing.com

Renter’s Legal Liability Bret Brockbank 280 South 400 West, Suite 220 Salt Lake City, UT 84101 (801) 994-0237 info@rllinsure.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com RentVision Meghan Kamran 1001 S 70th Street, Suite 201 Lincoln, NE 68510 (402) 617-8368 meghan.kamran@rentvision.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 70 for the location of our ad.

AIR CONDITIONING & HEATING

Cell-909-228-9956 Service • Repair • Installations Since 1988

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 70 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (949) 610-9251 christian@callservicefirst.com — www.callservicefirst.com

Joe Mottes

Licensed, Bonded, Insured C-20 # 538090

PSC Contact Index — continued on page 66

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867 64

Apartment News

www.aaoc.com

December 2020

714-744-1074 www.leewalkerappraisals.com

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential? Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 â&#x20AC;˘ www.svnvanguard.com

December 2020

www.aaoc.com

Apartment News

PSC Contact Index —

Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

continued from page 64 S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com Southern California Regional Energy Network Company Courtney Owen 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (903) 830-2126 courtney.owen@icf.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 70 for the location of our ad.

Symmons Rob Bivens 7581 Hazard St, Ste B Westminster, CA 92683 (800) 796-6667 rbivens@symmons.com — www.symmons.com We provide multifamily loans to investors.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Liberty Company Brokers, Inc. Gary A Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com  We provide apartment property management in Southern California.

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December 2020

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

YoKartz LLC Olga Biedak 25 Waldorf Irvine, CA 92612 (858) 354-6924 olga@yokartz.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

See the Advertisers Index on Page 70 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221  brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Pest Control for Professionally Managed Properties OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

Eco-Friendly Solutions | Serving Southern California

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

1.877.522.2377 | www.AccessExt.com December 2020

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Apartment News

ADVERTISERS’ INDEX

December 2020 Apartment News Magazine

Articles inside

The Benefits of AAOC Membership

COVID Has Accelerated the Adoption of Technology in Real Estate By Marco Vartanian

California Renters Will Owe $1.7B in Back Rent by Year End: Report The Real Deal: Los Angeles

Reverse Trade Show Recap

Dear Maintenance Men

Legal Corner

Orange County Legislative Watch — General Election Recap

Family Traditions and Legacies By Sonya Loera