74 th CONVENTION & EXPOSITION GUIDE THREE DAYS FILLED WITH EXCEPTIONAL LEARNING, NETWORKING OPPORTUNITIES WITH PEERS & EXHIBITORS, PLUS SPECIAL EVENTS TO CELEBRATE THE ASSOCIATION’S 75TH ANNIVERSARY NOVEMBER 14-16, 2022 | MYSTIC LAKE CENTER, PRIOR LAKE CARE PROVIDERS OF MINNESOTA
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2 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA CONTENTS Schedule ..............................................................................................................5 Welcome . CARE PROVIDERS OF MINNESOTA’S 74 TH CONVENTION & EXPOSITION Mystic Lake Center | November 14-16, 2022
SPONSORED BY CELEBRATE 75 YEARS WITH US NOVEMBER 15, 2022 | MYSTIC LAKE CENTER EVERYONE WELCOME DANCE PARTY STARTS AT 8:00 PM FEATURING TRIPWIRE CARE PROVIDERS OF MINNESOTA CELEBRATES 75 YEARS AS AN ASSOCIATION
Monday’s keynote is Christopher Ridenhour who uses a mix of theatrics, storytelling, and unconventional activities to increase engagement, accountability, and passion at your workplace.
Our big 75th anniversary celebration is on Tuesday, starting at 8:00 PM! It’s a dance party, featuring the energetic and theatrical music group, Tripwire. All members—whether attending the convention or not—are welcome and encouraged to attend! We will also celebrate award and scholarship recipients, 2022 Leading4Life Leadership Fellowship Program graduates, and provide other networking opportunities. We invite you to browse through this guide to see all the great features we have in store for you—and keep checking online at: careproviders.org/convention for the latest updates. Or, if you prefer to get your updates on your mobile devices, be sure to download our convention app at: my.yapp.us/CPMCON22.
• Incredible keynote presentations!
• After Monday’s exhibitors’ reception, Monarch Healthcare Management and friends will host an event for our first night of convention—Mind Candy with Wayne Hoffman—a crazy melting pot of serious mind-reading, hilarious laugh-outloud comedy and unbelievable mysteries (limited seating; information on tickets to this free event will be available soon).
See you in November!
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CARE PROVIDERS OF MINNESOTA
• Our annual meeting, which provides members an opportunity to participate in governance decisions for the Association, is scheduled for Monday—we will once again offer a complimentary lunch, but this year there will be an added opportunity for members to virtually vote for board members and Association business decisions.
4
Paula Rocheleau, Chair, Board of Directors Care Providers of Minnesota &
Throughout 2022, we have been celebrating our 75th anniversary —75 years as a membership Association with the mission of leading members to excellence, first as the MN Nursing Home Association, then as Minnesota Association of Health Care Facilities, and most recently as Care Providers of Minnesota (for more history go to Wewww.careproviders.org/75years).willcontinueonourjourneywith you at our 74th annual Convention & Exposition, November 14-16, 2022. For three days, you can expect outstanding education opportunities as well as opportunities to learn and connect with each other. And given that this is our 75th anniversary, we have a few special events planned to keep us in the celebratory mood! Now, here’s a peek at what’s in store for you:
Patti Cullen, CAE, President/CEO Care Providers of Minnesota
Our 2022 Convention & Exposition gives all of us—and our profession as a whole—a perfect opportunity to reflect on the past, live in the moment, and set our sights on the future, as we continue to provide care, improve lives for residents, clients, and customers, and lead members to excellence.
• No need to mess with success—similar to last year, we have designated expo hours that make the best use of time with our valued business partners! It starts with an exhibitors’ reception in the Expo hall on Monday afternoon, and continues on Tuesday, allowing for additional discussions with these valued business partners—and a complimentary lunch!
Tuesday’s keynote is Kat Perkins, best known for her appearance on season 6 of NBC’s The Voice. She has since gone on to play sold-out venues across America with a variety of performances and tours. Kat will talk about following dreams and living a fearless life.
CARE PROVIDERS OF MINNESOTA WELCOME TO OUR 74th CONVENTION & EXPOSITION—AS WE CELEBRATE 75 YEARS AS AN ASSOCIATION
• We have selected 54 learning sessions, applicable to specific professions that address the important topics providers are facing today—workforce issues; reimbursement and regulatory changes; assisted living licensure; and much more—all led by insightful and knowledgeable presenters.
7:15–8:15 AM Board meeting (breakfast provided) Anoka 8:30–9:45 AM 100 Series learning tracks
4:15-6:00 PM Exposition reception Minnetonka Ballroom 6:00 PM Monarch Healthcare Grand Ballroom Management Event 7:30
400 Series learning tracks
Registration opens Registration
Foundation Silent Auction Minnetonka
track
PM Lunch and networking 11:45
Ridenhour and awards Mystic Showroom 11:45
7:00 AM–4:00 PM desk/foyer Isanti, Owatonna, Waconia Christopher AM–1:15 AM–1:15 2:30 PM Isanti, Owatonna, Waconia 4:15 PM learning Isanti, Owatonna, Waconia AM–4:00 PM AM–1:15 PM Ballroom AM Isanti, Owatonna, Waconia AM-4:00 PM Ballroom
Registration opens Registration desk/foyer 8:00
8:30-9:45
300 Series
200 Series learning track
3:00
EXPO opens with coffee welcome Minnetonka
10:15–11:45 AM KEYNOTE by
foyer 10:15 AM–NOON KEYNOTE by Kat Perkins and awards Mystic Showroom NOON–1:15 PM Dedicated Expo hours | FREE LUNCH Minnetonka Ballroom 1:15 2:30 PM 500 Series learning tracks Isanti, Owatonna, Waconia 3:00–4:15 PM 600 Series learning tracks Isanti, Owatonna, Waconia 8:00 PM 75th Anniversary Dance Party Minnetonka Ballroom EVERYONE WELCOME** 7:30 AM Registration opens Registration desk/foyer 8:30–9:45 AM 700 Series learning tracks Isanti, Owatonna, Waconia 10:00–11:15 AM 800 Series learning tracks Isanti, Owatonna, Waconia 11:30 AM 12:45 PM 900 Series learning tracks Isanti, Owatonna, Waconia 2022 Convention & Exposition concludes CARE PROVIDERS OF MINNESOTA CONVENTION & EXPOSITION SCHEDULE Monday, November 14, 2022 Tuesday, November 15, 2022 Wednesday, November 16, 2022 PRESENTING SPONSOR
PM Annual Membership Meeting* Anoka (lunch provided) 1:15
5 CARE PROVIDERS OF MINNESOTA * The annual membership meeting provides an opportunity for all members to meet with Association leadership; elect the 2023 officers and directors, and connect with friends and acquaintances. ** Open to all members—even if you are unable to attend the convention; COVID-19 safety protocols will apply.
9:00
HOTEL RESERVATIONS
A block of rooms have been reserved at the Mystic Lake Hotel at a special rate for Care Providers of Minnesota. Rates start at $154.00 per night, plus tax, until October 26, 2022 or until the block is sold out. Reservations received after the cut-off date will be accepted on a space availability basis. You can make your guest room reservation online at: https://bit.ly/CPMCon22Hotel or by calling Mystic Lake at 952-445-9000. The rate you will receive is the current booking rate at time of call—you must mention Care Providers of Minnesota to be booked into the hotel. You can also go to https://mysticlake.com and use access code CAREMN to bring up the block while booking a reservation.
Please make every effort to stay at Mystic Lake Hotel. In order to keep our event costs as low as possible, we rely on meeting our room block commitments with Mystic Lake Hotel.
CANCELLATION POLICY/NO-SHOW POLICY
It is the goal of Care Providers of Minnesota to hold professional events where barriers of any type do not exclude people from attending or participating. If you have a condition that requires special accommodations, please contact Care Providers of Minnesota before the event.
Care Providers of Minnesota reserves the right to cancel the Convention & Exposition. In the event of such a cancellation, all fees will be refunded. All pre-publicized individual convention events (special events, breakout session topics, speakers, etc.) remain subject to change until the event.
SPECIAL ACCOMMODATION S
We understand that circumstances arise that may prevent you from attending the Convention & Exposition after you have registered. If you cancel on or before Wednesday, October 26, 2022, we will gladly refund your registration and retain a $25 cancellation/ administration fee per attendee. We are unable to offer any refund after Wednesday, October 26, 2022, for canceled registrations. We encourage you to find someone to take your place if possible. No-shows are charged the full registration fee and receive access to convention materials.
6 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA GENERAL INFORMATION Offered over three days—November 14-16, 2022—Care Providers of Minnesota’s 74th annual Convention & Exposition continues to be the most cost-effective, professional opportunity for you and your staff. Join us for 54 breakout sessions, two keynotes, 69.5 hours of education, and earn up to 13.25 clock/contact hours. REGISTRATION Registration is per person, not per organization. HOW TO REGISTER Each convention attendee must register separately. You will need to register online so make sure you have your Care Providers of Minnesota username and password (don’t know your login? Go to: careproviders.org/Loginhelp). Register online at: careproviders.org/convention; click on the registration icon and fill out the form. Once your registration is received, you will receive a confirmation via email. COST • Care Providers of Minnesota individual member rate: $350 per member registrant, including CEs • Prospective member rate: $500 per prospective member registrant, including CEs • Student & government rate: $100 per student/government registrant BADGES A name badge will be mailed to you in advance of the convention for registrations received by October 28, 2022. Name badges for registrations received after that date will be available for pick-up at convention. Name badge holders and specialty ribbons will also be available on site. All attendees must be wearing a name badge to gain admittance to the education sessions, convention events, and exposition areas.
7 CARE PROVIDERS OF MINNESOTA
GENDER-NEUTRAL RESTROOMS Located on both ends of main floor foyer/Level 1. LACTATION ROOM Located near the restrooms by the Waconia rooms. No key required. FREE at Mystic Lake. More than 700 the Mystic Lake Center lot, located on the north side, by the Mystic Lake Center entrance session venue maps; and much more—right ahead of time to create your personal events you want to attend: HANDOUTS
EDUCATION
Evaluations
my.yapp.us/CPMCON22 DIGITAL
Care Providers of Minnesota may take photographs and videos during events for use in Association promotional materials. By participating in this event, you grant Care Providers of Minnesota the right to use your image for such purposes.
schedule with sessions and
information and handouts;
Lunch will be available to convention attendees on Tuesday, November 15, in the expo hall, 12:00–1:15 PM. Sponsored by Care Providers of Minnesota Service Corporation.
CEs Tracking attendance for CE purposes will be digital using Conferences i/o. Easy to set up, you add sessions as you attend them. (See 10 for more information.) EVALUATIONS will also be digital using Conferences i/o.
PHOTOS/VIDEOS
parking
VOLUNTEER TO BE A GREETER
DOWNLOAD THE APP Our convention app brings you the daily schedules;
to your phone! Download it
parking spaces are available in
HEALTH & SAFETY PROTOCOLS
page
If you are attending the convention, sign up to be a session greeter! (A link to sign up will be included in your registration confirmation email.)
The protocols will be finalized in the fall to ensure the well-being of all Convention & Exposition participants.
PARKING There are multiple locations to park for
All education session materials will be available on the convention app. Session materials will be available the week of November 7, 2022—if you want to preview/download/print the materials beforehand. Note: no printed handouts will be available onsite.
FREE LUNCH
CARE PROVIDERS OF MINNESOTA GENERAL INFORMATION
8 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA GENERAL INFORMATION REFLECTION ROOM Chaska I will be open during regular convention hours as a reflection room—a quiet space designated specifically for reflection, meditation, and prayer. PRIVATE MEETING ROOMS For your convenience, Chaska II will be available during select times for private meetings during the convention. The room can be reserved for one-hour blocks of time only. Please make your reservation in the speaker room (Winona I). • Monday, 8:00 AM–4:30 PM • Tuesday, 8:00 AM–4:30 PM • Wednesday, 8:30 AM–12:30 PM Winona II will also be available for meetings during regular convention hours on a first-come/first-serve basis DINING Mystic Lake offers many outstanding dining options. See page 30 for more information. SPONSORED BY JOIN US AS CELEBRATEWE75YEARS
NOVEMBER 15, 2022 MYSTIC LAKE CENTER MINNETONKA BALLROOM 8:00 PM EVERYONE WELCOME (even if not convention)attending IT’S A DANCE PARTY— FEATURING TRIPWIRE HEALTH & SAFETY PROTOCOLS
Care Providers of Minnesota (CPM) is committed to providing a safe environment for all convention participants, CPM staff, and Mystic Lake Center staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, CPM staff, Mystic Lake Center staff, service providers, and all others are expected to follow any federal, state, or local health and safety standards, as well as any health and safety standards that may be implemented by Mystic Lake Center after your registration, up to and through the end of the convention. Since there may be significant changes in pandemic protocols between now and the convention, Care Providers of Minnesota will work with Mystic Lake Center staff and others to have health and safety protocols in place with the well-being of convention participants in mind. The convention health and safety protocols will be emailed to all convention participants and posted on site. The finalized protocols will align with both the CDC and state MDH guidelines in place this fall.
9 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA LEARNING SESSIONS AT A GLANCE MONDAY: NOVEMBER 14, 2022 CONCURRENT SESSIONS: 100 SERIES | 8:30–9:45 AM 101: Unique challenges for healthcare workforce: New strategies 102: Effective staff delegation 103: When good families behave badly 104: Data security: How to prevent vicious and malicious ransomware attacks 105: What can be learned from assisted living common licensing orders 106: Who’s responsible for an SNF’s revenue? CONCURRENT SESSIONS: 200 SERIES | 1:15–2:30 PM 201: The power of winning together! 202: Maintaining compliance with the MN Food Code 203: Best practices for maltreatment reporting & investigations 204: Urinary tract infections: Practical & successful approaches to the diagnosis & prevention 205: Reconsiderations vs. hearings—Processes & outcomes in assisted living 206: Your training isn’t working & it’s impacting retention CONCURRENT SESSIONS: 300 SERIES | 3:00–4:15 PM 301: From survival of the fittest to survival of the savvy 302: Assessments: Where, how & why they are SO important 303: The ongoing battle—AL contract terminations & appeals 304: Unnecessary medications 305: What can be learned from common deficiencies & common IJs in nursing facilities 306: Service animals gone wild! TUESDAY: NOVEMBER 15, 2022 CONCURRENT SESSIONS: 400 SERIES | 8:30–9:45 AM 401: Shake up your staff meeting 402: Revitalize your restorative nursing program 403: Labor law updates & recommendations for LTC providers 404: Scared of wounds? What you need to know to mitigate risk! 405: MDH engineering issues in nursing facilities 406: Accounts receivables collection strategies & tips CONCURRENT SESSIONS: 500 SERIES | 1:15–2:30 PM 501: Employment law updates & recommendations for LTC providers 502: ALF competency testing & training 503: A provider’s guide to risk management 504: Personality disorders in older adults 505: Long COVID in older adults 506: Working with independent contractors & staffing agencies CONCURRENT SESSIONS: 600 SERIES | 3:00–4:15 PM 601: How to hire, manage & terminate employees effectively 602: Operational strategies for the new DON 603: Mock survey—Tips of the trade 604: Behavioral health protocols for dementia care 605: ALF & ALFDC physical environment survey findings 606: Connecting the dots from service model to profitability WEDNESDAY: NOVEMBER 16, 2022 CONCURRENT SESSIONS: 700 SERIES | 8:30–9:45 AM 701: Teach ‘em to fish: A different approach to employee growth 702: Leaning into your values to heal burnout 703: Terminations, discharges & relocations 704: Drug diversion 705: OSHA update 2022 706: Doing more with less: Shifting momentum in your dining program CONCURRENT SESSIONS: 800 SERIES | 10:00–11:15 AM 801: Unique healthcare employment issues: Tips, tricks & traps 802: Ensuring welcoming long-term services & supports for LGBTQ older adults 803: IDDSI food prep, instructional training & implementation 804: Fall prevention through medication management 805: Life safety emergencies: When is it time to evacuate? 806: The great eight FY2022—Leadership & motivation CONCURRENT SESSIONS: 900 SERIES | 11:30 AM–12:45 PM 901: Leading a service-based organization from darkness to light 902: Mic drop: MDS interviewing tips for the IDT team 903: Happiness at work: Five secrets to a healthier & happier you! 904: Reducing hospitalizations: Prevention & recognition of HAIs 905: Assisted living resident contracts & MDH: What we know 906: When healthcare professionals need help
• Threatening or stalking any attendee, speaker, volunteer, exhibitor, CPM staff member, service provider, or other meeting guest
• Verbal abuse of any attendee, speaker, volunteer, exhibitor, CPM staff member, service provider, or other meeting guest; examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body image, race, religion, or national origin
• Disruption of presentations during sessions, in the exhibit hall, or at other events organized by CPM throughout the event; all participants must comply with the instructions of the speaker(s) and any CPM event staff
MINNESOTA STATE BOARD OF SOCIAL WORK
•
After much success last year, we will continue using a product called Conferences i/o that will allow you to digitally track the sessions you attend to earn your CE credits. No more paper forms that get lost or are hard to read! There is nothing to download; from your mobile device (smartphone, tablet, laptop, etc.) go to the Care Providers of Minnesota CE website—cpm.cnf.io—log in once, and then, add the sessions as you attend them.
10 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA CONTINUING EDUCATION & CODE OF CONDUCT
• Inappropriate use of nudity and/or sexual images in public spaces or in presentations
•
CPM reserves the right to take any action deemed necessary and appropriate in response to any incident of unacceptable behavior, including immediate removal from the event without warning or refund. CPM reserves the right to prohibit attendance at any future event, virtually or in person.
Sessions are designed to comply with the Minnesota Board of Nursing criteria for contact hours. Nurses can apply their hours toward their licensure requirements; however, the Board of Nursing does not pre-approve continuing education. The Minnesota Board of Nursing rules on continuing education define the contact hour as 60 Conventionminutes. offers nurses a maximum of 13.25 contact hours.
Some sessions are designed to comply with the Minnesota Board of Social Work criteria. The Board of Social Work does not pre-approve continuing education; however, Care Providers of Minnesota is a pre-approved continuing education provider, CE Provider Approval Number: CEP-52. OTHER DISCIPLINES
CARE PROVIDERS OF MINNESOTA IS PLEASED TO OFFER ACCREDITED CONTINUING PROFESSIONAL EDUCATION.
Vulgar, obscene, or profane language, such as swearing, namecalling, insults, or socially unacceptable language
• Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services; CPM reserves the right to remove such messages and potentially ban sources of those solicitations
CARE PROVIDERS OF MINNESOTA CODE OF CONDUCT
BONUS, you can fill out session evaluations online too. More information will be emailed and posted as we get closer to the Careconvention.Providers of Minnesota will add the CEs earned at the convention to your Care Providers of Minnesota user profile.
MINNESOTA BOARD OF NURSING
MINNESOTA BOARD OF EXECUTIVES FOR LONG-TERM CARE SERVICES & SUPPORTS
Unacceptable behavior includes, but is not limited to, the following:
Harassment, intimidation, or discrimination in any form
Application for continuing education credit for Minnesota licensed nursing home administrators, licensed assisted living directors, and licensed health services executives will be made through the Minnesota Board of Executives for Long-Term Care Services & Supports (formerly known as Minnesota Board of Examiners for Nursing Home Administrators) for a maximum 13.25 clock hours.
All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, CPM staff members, service providers, and all others are expected to abide by this in-person programs code of CPMconduct. haszero-tolerance for any form of discrimination or harassment. If you experience harassment or hear of any incidents of unacceptable behavior, CPM asks that you inform staff at the convention registration desk or Nancy McCoy, Director of Office Management, at: nmccoy@careproviders.org or (952) 851-2481, so that we can take the appropriate action.
All other disciplines are encouraged to track their attendance using Conferences i/o and submit attendance reports to the appropriate agency for their discipline.
Care Providers of Minnesota (CPM) is committed to providing a safe, productive, and welcoming environment for all program participants and CPM staff. This policy applies to all CPM meetingrelated events, including those sponsored by organizations other than CPM but held in conjunction with CPM events, on public or private platforms.
11 CARE PROVIDERS OF MINNESOTA tohallwayOWATONNAWACONIA& rooms tohallwayWACONIA rooms tohallwayANOKA rooms INFORMATION/REGISTRATIONDESK Exposition theinis BallroomMINNETONKA * yhallwamaineverydownlocatedarestationswaterandRestrooms 3&1LEVELMAPFLOOR IIChaskaREFLECTIONROOM MYSTICEVENT CENTERENTRANCE FloorMainfromEscalator3Levelto lunchTuesday’s&receptionexpoMonday’s*areathisinavailablebewill IChaska (meetingsforavailableis roomspeakertheinreservedbemust ) IIChaska roomreflectiontheis IWinona room/check-inspeakertheis IIWInona roommeetingopenanis FREEPARKINGLOT ShowroomMystictoHallway RoomLactationtheby(locatedrestrooms).required.keyNo III&III,Isanti WaconiaVI&VWaconiaIV&IIIWaconiaI WaconiaII AnokaIII&III,ofBoardDirectors/Annualmeeting OwatonnaIII&III, MinnetonkaBallroomHALL)(EXPO IChaskaMEETINGRSVPROOM IIWinonaOPENMEETINGROOM IWinonaSPEAKERROOM/CHECK-IN 3LEVEL 1LEVEL &MeetingDirectors’ofBoardMonday’stheinheldbewillMeetingAnnual ANOKA room theinheldbewillsessionsEducation ISANTI, OWATONNA, and WACONIA rooms EXHIBITORCHECK-IN CHECKCOATescalatorsbehind
12 CARE PROVIDERS OF MINNESOTA© 2020 McKesson Medical-Surgical Inc. Whether you’re on the front lines or behind the scenes, working 15 hour shifts or waiting to see patients again, you’re making a difference in patients’ lives. From our teams packing boxes to the ones bringing them to your door, however you need us, we’re here to deliver. Delivering for you, so you can deliver a difference. mms.mckesson.com/coronavirus
13 CARE PROVIDERS OF MINNESOTA Care Providers of Minnesota’s 2022 Awards Program outstandingrecognizespeople and programs who serve your residents, tenants, staff, and Tuesday,2022outMembertoSpecialConnie,Jim,Sharlene,THISCONGRATULATIONScommunity.TOYEAR’SRECIPIENTS:Missy,Colleen,Julie,Jamie,Tamba,andSam.congratulationsGailSheridan—2021oftheYear!(FindwhowillbenamedatheMemberoftheYearonNovember15th.) CARE PROVIDERS OF MINNESOTA 2022 AWARD RECIPIENTS Gail Sheridan EXECUTIVE VICE PRESIDENT Lifespark Senior Living Sharlene Knutson ADMINISTRATOR McIntosh Senior Living CAREGIVER OF THE YEAR Missy Sigler HOUSING MANAGER Grace Village DEDICATED SERVICE Colleen Lucking BUSINESS OFFICE MANAGER Pierz Villa EMPLOYEE OF THE YEAR Jim Feyder MAINTENANCE DIRECTOR Southview Acres Healthcare Center
14 CARE PROVIDERS OF MINNESOTA WHO WILL BE NAMED THE 2022 MEMBER OF THE YEAR?* Find out at Tuesday’sNovemberpresentation,keynote15th *Chosen by the chair, Board of Directors CARE PROVIDERS OF MINNESOTA 2022 AWARD RECIPIENTS NURSE OF THE YEAR RISING STAR Jamie Mohlin SOCIAL WORKER Shakopee Friendship Manor UP & COMING LEADER OF THE YEAR Tamba Ngewoh-Tana LEAD RESIDENT ASSISTANT SeniorBrightondaleCommunity LIFETIME ACHIEVEMENT* Sam Orbovich, JD ATTORNEY & SHAREHOLDER Fredrikson & Byron VOLUNTEER OF THE YEAR Connie Oliver VOLUNTEER Lake Minnetonka Care Center
ORIX Real Estate Capital Holdings, LLC, d/b/a Lument, is a subsidiary of ORIX Corporation USA. *Securities, Investment Banking and Advisory Services provided through OREC Securities, LLC, d/b/a Lument Securities, Member FINRA/SIPC. Investment advisory services are provided by OREC Investment Management, LLC, d/b/a Lument Investment Management. OREC Investment Management is registered as an investment adviser with the U.S. Securities and Exchange Commission.
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16 CARE PROVIDERS OF MINNESOTA PRESENTING SPONSOR MONDAY KEYNOTE SESSION TUESDAY KEYNOTE SESSION 75TH ANNIVERSARY RECEPTION PHONE CHARGING STATION PRESENTING SPONSOR EXPO HALL LUNCH SPONSOR Find Your Path Forward Being pulled in every direction? Help your overworked team focus on the things that matter most. Eldermark connects them to the tools and actionable analytics they need to provide better care and optimize revenue. Join our Convention Presentation on Tuesday, November 15 at 3:00 PM Connecting the Dots from Service Model to Profitability www.eldermark.com Thank you to our Convention & Exposition Sponsors
17 CARE PROVIDERS OF MINNESOTA RETENTION 911: REVIVING, INSPIRING, ENGAGING, RETAINING! Mystic Showroom | 10:15–11:45 AM Imagine the end to floor wars, crossshift conflicts, and the “churn and burn” nature of healthcare! Are you ready to do everything necessary to keep folks from rushing to the exits? Are you ready to make this the “Year of Retention?” Today, let’s declare a moratorium on uncooperative, unengaged, and uncommunicative behaviors. Haphazard nonspecific retention and engagement strategies guarantee increased abysmal morale, high accident rates, and pervasive overtime costs. The sheer impact of replacement costs alone threaten organizational survival. GREAT NEWS AHEAD! Retention 911: Reviving, Inspiring, Engaging, Retaining! dives deep into the hearts and minds of your colleagues to reveal what inspires and motivates human beings to embrace change, own problems, and take personal accountability for their part in creating a magnetic community. Our buildings deserve the peace that comes from a workplace culture defined by passion, purpose, cooperation, and unprecedented levels of morale and engagement. You will walk away with countless strategies created to kick the “workforce crisis” right in the tail! MONDAY KEYNOTE SPONSORED BY Monday Keynote—November 14th Christopher Ridenhour, national speaker/healthcare management professional AWARDS PRESENTED AT MONDAY’S KEYNOTE Caregiver of the Year Dedicated Service Volunteer of the Year Up & Coming Leader of the Year Lifetime Achievement
Kat is a nationally-recognized motivational speaker who can deliver her message to organizations and leadership conferences of all types. She sets the tone for people of all ages, and each appearance comes with a musical performance! You can expect an inspiring experience about finding your passion, taking leadership and working with others, developing a positive attitude, and working towards your dreams. You will leave the event with a sense of confidence, some laughs, and a full heart!
18 CARE PROVIDERS OF MINNESOTA
Kat Perkins grew up in Scranton, North Dakota surrounded by a family of musicians. Kat followed her undeniable passion for performing and moved to Minnesota to pursue music. She quickly gained the attention of the local Twin Cities music scene. After a hiatus from performing due to vocal surgery, Kat made a musical comeback in 2014 by auditioning and appearing on season 6 of NBC’s The Voice. Kat turned three chairs during her blind audition, charted in the top five on iTunes several times with her stand-out performances on the show, and sailed to the finals with help from her coach, Adam Levine. She’s since gone on to play sold out venues across America with a variety of performances and tours, and she began a successful speaking career talking about following dreams and living a fearless life.
Mystic Showroom |
The praise Kat received from these presentations led her to begin a nonprofit foundation, The Rising Star Foundation, providing scholarships and opportunity for aspiring musicians while also giving back to the local community.
MAKING FEARLESS CHOICES—AN INSPIRING EXPERIENCE
10:15 AM–NOON
Kat Perkins, motivational speaker, Kat Perkins Music, Inc.
Tuesday Keynote—November 15th TUESDAY KEYNOTE SPONSORED BYAWARDS PRESENTED AT TUESDAY’S KEYNOTE Rising Star Employee of the Year Nurse of the Year Administrator of the Year Member of the Year
Attorney/Partner, Voigt, Rodè, Boxeth & Coffin, LLC Target Audience: All Audiences 104 | DATA SECURITY: HOW TO PREVENT VICIOUS AND MALICIOUS RANSOMWARE ATTACKS Are you prepared in the
THE POWER OF WINNING TOGETHER!
Dawn Nickleson, CDM, CFPP, Owner, Passion for Dining and Nutrition
19 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA MONDAY, NOVEMBER 14—LEARNING SESSIONS 100–300
Target Audience: Skilled Nursing/Nursing Facility
202 |
MAINTAINING COMPLIANCE WITH THE MN FOOD CODE
201 |
you
Amy Hyers, RN, Health Regulation Evaluator, Minnesota Department of Health Target Audience: Assisted Living Facility
106 | WHO’S RESPONSIBLE FOR AN SNF’S REVENUE?
Christianna Finnern, Shareholder, Winthrop & Weinstine, PA Target Audience: Audiences CHALLENGES FOR
Let’s talk assisted living 101. This session is geared toward those just dipping their feet into the world of assisted living, and for those who want to confirm they are on track. We will cover what to expect during the survey, what the top 10 survey tags are, and look at the resources available to help you be successful. Often times, our fears are of the unknown; so come to learn the components of the survey and make it “known” in your world, so you can be more survey ready and less fearful of the process.
Julie Dietz, RN, Nurse Consultant, Senior Care Solutions, Inc. Target Audience: Assisted Living Facility 103 | WHEN GOOD FAMILIES BEHAVE BADLY Attorneys
access to your computer systems?
Kim Conner, Business Office Consultant, Pope & Conner Consulting, Inc.
All licensed food establishments in Minnesota are regulated by the MN Food Code. The key to maintaining compliance, and avoiding possible citations, is by understanding the rules in the code. The presenters will share ways to prepare for surveys in assisted living communities and in care centers and how to find resources that can help your food service team understand the food code. Through learning games and polling, the audience will uncover common food safety misconceptions and leave the session with tips for conducting mock surveys, feeling more confident the next time that surveyors arrive.
Patrick Nickleson, Chef, Owner, Passion for Dining and Nutrition Target Audience: All Audiences
MONDAY | 1:15-2:30 PM
you
internet?
David
203 | BEST PRACTICES FOR MALTREATMENT REPORTING & INVESTIGATIONS
105 | WHAT CAN BE LEARNED FROM ASSISTED LIVING COMMON LICENSING ORDERS
you
MONDAY | 8:30–9:45 AM 101 | UNIQUE
records, order medications,
your patient records,
All
that your assisted living or skilled nursing facility is
Officer/ Certified INTERACT QIP Master Trainer, Pathway Health Target Audience: All Audiences 102 | EFFECTIVE
HEALTHCARE WORKFORCE: NEW STRATEGIES
The value of the healthcare workforce is typically discussed in terms of operational/clinical outcomes including shortages, recruitment & retention. The impact is even more expansive, encompassing quality, outcomes, organization data, to name a few. This engaging presentation walks attendees through the unique challenges of today’s healthcare workforce & five key strategies for leaders as they embrace the new demands faced while enhancing recruitment and retention efforts in positive outcomes.
Shareholder, Winthrop & Weinstine, PA Christianna Finnern, Shareholder, Winthrop & Weinstine, PA Target Audience: All Audiences
Lisa Thomson, BA, LNHA, HSE, CIMT, Chief Strategy & Market Officer/ Certified INTERACT QIP Master Trainer, Pathway Health Target Audience: All Audiences
Robert Rodè, Esq, Rebecca Coffin, Esq, event hit with a ransomware attack that cuts off What can or must do if are suddenly unable to access payroll or even access the This terrifying circumstance is becoming all-too-common, but it still can catch operators unaware and unprepared. This session will discuss what to do if are targeted. Aafedt,
Lisa Thomson, BA, HSE, CIMT, Chief Strategy & Market STAFF DELEGATION
Attorney/Partner, Voigt, Rodè, Boxeth & Coffin, LLC
LNHA,
These past two years have brought challenges to the post-acute industry at a faster pace than ever anticipated. Being nimble as an organization and always looking ahead is the key to success. Relying on your team and their collective expertise is foundational to success. This insightful and engaging presentation will walk attendees through core operational changes and organization response, creating a template for success.
This presentation will highlight the importance of each department’s role in the collection of an SNF’s revenue. The business office is traditionally held responsible for the collection of revenue, but other departments play a key role.
You have discovered a situation that may rise to the level of maltreatment reportable to MAARC. What should you do and when should you do it? Do you have a protocol in place for responding in these situations? If not, you should strongly consider implementing such a plan so neither you nor your staff are in doubt about who is responsible for taking certain steps in the event of suspected maltreatment, including abuse, neglect, mistreatment, and financial exploitation.
Effective delegation is crucial, especially with limited staff. While having nurses help in non-clinical matters may boost team morale, having them routinely work on non-clinical matters is a waste of time, money, and resources. In this session, learn how to effectively delegate tasks and responsibilities for and unlicensed staff. Rebecca Coffin and Robert Rodè will discuss issues facilities face when residents’ family members become threatening or harass others, as well as tips on how to communicate with family and staff in these situations. They will provide case scenarios and offer suggestions on non-legal interventions and steps to take to prohibit severe behaviors such as no trespass orders and harassment restraining orders.
RNs, LPNs,
Cindy Fronning, RN, GERO-BC, CDONA, FACDONA, RAC-CT, IP-BC, AS-BC, ELFA, Director of Education, National Association of Directors of Nursing Administration in LTC (NADONA) Nancy Tuders, RN, GERO-BC, CDONA, IP-BC, CALN, Assistant Director of Education, National Association of Directors of Nursing Administration in LTC (NADONA) Target Audience: Skilled Nursing/Nursing Facility
305 | WHAT CAN BE LEARNED FROM COMMON DEFICIENCIES & COMMON IJS IN NURSING FACILITIES
Target Audience: Assisted Living Facility
304 |
UNNECESSARY MEDICATIONS
Moving from the survival of the fittest to survival of the savvy will take all of us inside our buildings and outside!
THE ONGOING BATTLE—AL CONTRACT TERMINATIONS & APPEALS
This session will provide an update on the most frequently-cited federal deficiencies and will discuss actual scenarios to better understand how to prevent citations. This session will also include immediate jeopardy citations and how the state agency determines current non-compliance versus past non-compliance.
Facilities have
Target Audience: Assisted Living Facility
SERVICE ANIMALS GONE WILD!
We
The presenter will explore polypharmacy and how to identify the principles of unnecessary medications. The presenter will use case examples.
Dr. Robert Sonntag, MD, CMD, Geriatrician, Medical Director Target Audience: All Audiences
&
Pam Malterud, RN, Regional Operations Manager, Minnesota Department of Health Target Audience: Skilled Nursing Facility/Nursing Facility
From service animals to snakes on a plane, this presentation will teach attendees how to ensure and maintain compliance with ADA service animal guidelines. We have all seen news stories about emotional support chickens, snakes, and birds, but what obligations do providers have to accommodate animals in patient spaces? How can providers tell the difference between service animals, emotional support animals, and pets? And how can providers balance patients’ rights with potential safety concerns?
HeatherP Solutions Target Audience: All Audiences MONDAY | 3:00–4:15 PM 301 | FROM
Sarah Hook, RN, BSN, LALD, RN Consultant, Senior Care Solutions, Inc.
303 |
Attorneys Robert Rodè and Ryan Usher will review common obstacles facilities are facing with the termination process established by Minnesota Statutes Chapter 144G. The discussion will provide guidance for navigating each of the many required steps in the termination process. Mr. Rodè and Mr. Usher will also discuss strategies for prevailing at the Office of Administrative Hearings following a resident’s (or ombudsman’s) appeal.
Robert Rodè, Esq, Attorney/Partner, Voigt, Rodè, Boxeth & Coffin, LLC
306 |
Tracy Jacobs, Counsel, Winthrop & Weinstine, PA Christianna Finnern, Shareholder, Winthrop & Weinstine, PA Target Audience: All Audiences
302 | ASSESSMENTS: WHERE, HOW & WHY THEY ARE SO IMPORTANT Do you ever wonder why you don’t have enough staff to care for your residents? Or revenue coming in does not justify paying for extra staff? You accepted a resident in but now are wondering how you could have missed all these care needs. How do you do a staffing review, and do you really know your resident’s needs? These questions and more can be solved by improving your assessments. Timing and processes are discussed to improve timeliness, completeness, and accuracy of the assessment.
Heather Polivka, CEO Advisor, SURVIVAL OF THE FITTEST TO SURVIVAL OF THE SAVVY been experiencing trauma in many ways over the past several years. Staffing shortages, declining admissions, and lower census to name a few. Add in the COVID pandemic and a perfect storm emerges. will explore some history of where we have been and how we arrived at today. The majority of the presentation however will be addressing what do we do now.
Ryan Usher, Attorney, Voigt, Rodè, Boxeth & Coffin, LLC
20 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA MONDAY, NOVEMBER 14—LEARNING SESSIONS 100–300 204 | URINARY TRACT INFECTIONS: PRACTICAL & SUCCESSFUL APPROACHES TO THE DIAGNOSIS & PREVENTION Understanding the diagnosis and management of UTIs, focusing on asymptomatic bacteriuria. The presenter will explore the myths of UTIs and the reason why the myth has perpetuated. Dr. Robert Sonntag, MD, CMD, Geriatrician, Medical Director Target Audience: All Audiences 205 | RECONSIDERATIONS VS. HEARINGS—PROCESSES & OUTCOMES IN ASSISTED LIVING Presenter will discuss the appeals processes that are available to providers who have received correction orders or action against their licenses, how MDH utilizes the reconsideration team, and an overview of appeal outcomes Ben Hanson, JD, Reconsideration Supervisor, Health Regulation Division, Minnesota Department of Health Target Audience: Assisted Living Facility 206 | YOUR TRAINING ISN’T WORKING & IT’S IMPACTING RETENTION Healthcare faces an employee crisis that has only grown exponentially. There is a growing need for a better way to address the prevalent gap in employee retention and engagement. Manager positions are often dangled as a reward for high-performers, and yet, those promotions often fail because their skills don’t translate to management or leadership. Employees want to work at a place that leverages all their skills and experience in a positive and energizing manner to make a difference.
21 CARE PROVIDERS OF MINNESOTA©2022 CliftonLarsonAllen LLP. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor. Matthew Wocken, 612-397-3260, CLAconnect.com We’ll get you there. CPAs | CONSULTANTS | WEALTH ADVISORS Where is your there? CLA brings balance to get you where you want to go. Start at CLAconnect.com/balance .
22 CARE PROVIDERS OF MINNESOTA Attendees are encouraged to visit with vendors and suppliers in the Minnetonka Ballroom during the convention, and choose a Care Providers of Minnesota vendor/supplier when making purchasing decisions after the show. The following list is as of August 23, 2022—more exhibitors added daily! Exhibitors CARE PROVIDERS OF MINNESOTA CONVENTION 2022 EXHIBITORS THANK YOU TO OUR 2022 EXHIBITORS VISIT VENDORS MONDAY, 4:15–6:00 PM Expo Hall Reception TUESDAY, 8:00 AM–1:15 PM Free lunch Noon–1:15availablePM A Place for AcceleratedMomCare Plus Advanced Health Institute (AHI) Advanced Wireless Communications AufderworldAlixaRX Corporation BlueBD Cross Blue Shield of Minnesota and Blue Plus Blue Stone Therapy Bluestone Physician Services CBIZ Insurance Services Christensen Group CollegeCoborn’sCliftonLarsonAllen,InsuranceLLPPharmacyServicesofContinuingandProfessional Studies Community Living Solutions Custom Medical Solutions Direct HarmonyGuardianGenoaEssity-TENAeMenuEldermarkECSIEcolabDrylockSupplyTechnologiesSystemIntegratorsSoftwareChoiceHealthcare,LLCPharmacyHealthcareInternational, Inc. Healthcare Academy Healthcare Services Group HPC—Healthcare Purchasing Connection In House Senior Services, LLC Key Rehabilitation, Inc. Lotus VaalerUSUpperThriftyTextileSyscoStratisSterlingSt.SeniorSelectSeePPX—ProfessionalPopePolarisPharMericaPathwayPassionNor-Son,NewNavigatorMomentsMinnesotaMillerMedlineMcKessonMartinLUMENTPharmacyBros.DistributingMedical-SurgicalIndustriesArchitects&BuildersValleyTestingLaboratoriesHospiceGroupPurchasingHorizonFoodsInc.forDiningandNutritionHealthPharmacy&ConnerPortableX-RayME,Inc.RehabilitationCareSolutionsCroixHospiceLongTermCarePharmacyHealthMinnesotaCareServicesWhitePharmacyLakesFoodsFoodsInsurance
, Fox Rothschild, LLP Elizabeth
Michelle Klegon, Attorney, Klegon Law Office, Ltd. Target Audience: All Audiences
federal, state, and local employment law
All Audiences TUESDAY | 1:15–2:30 PM 501 | EMPLOYMENT LAW UPDATES & RECOMMENDATIONS FOR LTC PROVIDERS
employee disputes and legal claims.
Mary Nell Zellner, LNHA, LSW, President/CEO, Zellner Senior Health Consulting, LLC Irmadene Hanson, RN, Nurse Consultant, Zellner Senior Health Consulting, LLC
Dr. Sandy Turbes, MD, Physician & Lead COVID-19 Clinician, Genevive Target Audience: All Audiences
Jenny Fuller, Associate Attorney Patton,
Dr. Brose will address the prevalence of personality disorders in older adults and define the characteristics and symptoms. He will illustrate how personality disorders manifest in behaviors so you can better recognize and respond to them. Discover behavioral health strategies to use with residents who have a personality disorder so you and your team can know best practices for care. Format will include humor, lecture, case examples, and discussion.
Heather Meixner, RN, MSN, Nurse Consultant, Zellner Senior Health Consulting, LLC Target Audience: All Audiences
Voigt,
A resident falls. An employee walks off the job. MDH shows up on a complaint investigation. The local paper wants a quote on a resident issue. What do you do? Risks come in a variety of shapes and sizes. This session will identify the different types of risk encountered by providers and will offer tips on how best to address them. The legal, public relations, and economic consequences of managing risk poorly will be discussed, as will the roles played by good and bad communications in risk management.
COVID-19 has become part of the landscape of life and healthcare, including geriatrics. As more people survive infection with COVID, we will see more people experiencing prolonged health problems that are new or persistent after having COVID: a condition—or a collection of conditions—known as “long COVID,” or post-acute sequelae of COVID (PASC). How do we distinguish what is long COVID vs. problems due to other geriatric health issues? What can we do to help seniors in our care who experience it? Can anything be done to prevent it? In this session, we will explore what is known about long COVID in older adults, what remains to be learned, and how this knowledge can be applied in post-acute, long-term care, and AL facilities.
503 |
23 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA TUESDAY, NOVEMBER 15—LEARNING SESSIONS 400–600 TUESDAY | 8:30–9:45 AM 401 | SHAKE UP YOUR STAFF MEETING Play, learn, and walk away with interactive ways to train your staff on the assisted living with dementia care licensing requirements. No one will fall asleep at your all staff meetings again! Amy House, Executive Director of Reflections (Dementia Care), Silvercrest Properties Target Audience: Assisted Living Facility 402 | REVITALIZE YOUR RESTORATIVE NURSING PROGRAM A well-planned restorative nursing program is essential! Providing a good assessment process, identification of person-centered goals, and consistent implementation is essential in providing a program to avoid resident decline and promote quality of care. Join us for this fast-paced, information-packed session that will provide userfriendly strategies for success! Colleen Toebe, RN-MSN, RAC-MT, Nurse Consultant, Pathway Health Target Audience: Skilled Nursing/Nursing Facility & Assisted Living Facility 403 | LABOR LAW UPDATES & RECOMMENDATIONS FOR LTC PROVIDERS This session will provide a practical update and specific recommendations regarding actions employers must take in view of quickly and significantly changing labor laws and regulations which affect long-term care facilities. Topics will include critical labor law developments, issues, and strategies. Michael McNally, Partner, Fox Rothschild, LLP Robert Castle, Partner, Fox Rothschild, LLP Target Audience: All Audiences 404 | SCARED OF WOUNDS? WHAT YOU NEED TO KNOW TO MITIGATE RISK! We will be discussing common operational fears when admitting wounds to a community. We will be reviewing the common wound types and key components of a successful wound program, as well as the ongoing education of staff to mitigate investigations and survey deficiencies around wound care. Come learn about best practices with risk mitigation, assessments, and prevention. Chris Blomquist, BSN, RN, Director of Skilled Nursing & Registered Nurse Consultant, Advanced Health Institute (AHI) Alanna Valadez, MBA, MSN, RN, APRN, PHN, CWOCN, Director TruHeal Wound Care, Advanced Health Institute (AHI) Target Audience: All Audiences 405 | MDH ENGINEERING ISSUES IN NURSING FACILITIES We’ll discuss issues related to physical plant in nursing facilities. This includes plan review and inspection from MDH engineers. Benjamin Zwart, PE, Public Health Engineer, Minnesota Department of Health Target Audience: Skilled Nursing/Nursing Facility 406 | ACCOUNTS RECEIVABLES COLLECTION STRATEGIES & TIPS Attorneys Rebecca Coffin and Grant Gunderson will provide tips from day one at admission to help ensure you get paid. They will review strategies for pending MA applications, steps you can take to resolve unpaid accounts with residents and responsible parties, and legal actions that may be necessary to collect; including settlement agreements, probate actions, and lawsuits including your options for conciliation court success.
and government agency
Rebecca Coffin, Esq, Partner, Rodè, Boxeth Coffin, Gunderson, Associate Attorney, Voigt, Boxeth Coffin, Audience:
for
505 | LONG COVID IN OLDER ADULTS
&
and
affecting long-term care facilities. The
LLC Target
This session will provide update on developments initiatives session will also provide best practices recommendations avoiding
504 | PERSONALITY DISORDERS IN OLDER ADULTS
Partner, Fox Rothschild, LLP Target Audience: All Audiences 502 | ALF COMPETENCY TESTING & TRAINING
Critical to all quality and care delivery is the core training provided. This session is designed to provide great new hire onboarding, strategies for module training, and key competency training to help provide the type of resident care you’d want for your own parent!
Rodè,
A PROVIDER’S GUIDE TO RISK MANAGEMENT
&
Dr. John Brose, PhD, LP, LMFT, LADC, Owner, Clinical Director, Associated Clinic of Psychology Target Audience: Skiled Nursing/Nursing Facility & Assisted Living Facility
LLC Grant
an
LLC Target Audience: All Audiences TUESDAY | 3:00–4:15 PM 601 | HOW TO HIRE, MANAGE & TERMINATE EMPLOYEES EFFECTIVELY
employees,
and regulatory compliance. This program will also provide insight to key resources the DON will want to keep at their fingertips! You will leave with user-friendly tips of the trade! Colleen Toebe, RN-MSN, RAC-MT, Nurse Consultant, Pathway Health Target Audience: Skilled Nursing/Nursing Facility & Assisted Living Facility & Home Care Providers 603 | MOCK SURVEY—TIPS OF THE TRADE Hot of the press—quick ideas for the busy clinical and operation leaders to know their vulnerabilities and do something about it. Tried and true ideas to focus on the key areas, hot topics for compliance, and quality improvement so that YOU are ahead of the curve. Who knows your senior care setting best? YOU, after you attend this session. Ready yourself to be the best you can be! Mary Nell Zellner, LNHA, LSW, President/CEO, Zellner Senior Health Consulting, LLC Irmadene Hanson, RN, Nurse Consultant, Zellner Senior Health Consulting, LLC Target Audience: All Audiences
Dr. John Brose has spent over 42 years assisting long-term care staff in developing protocols and strategies for residents with challenging behaviors. He will offer ethical, concrete, practical, and proactive strategies to help manage challenging dementia related behaviors. These protocols and strategies will be tailored for environmental milieu management and individual care planning. Format will include humor, lecture, case examples, and discussion.
605 | ALF & ALFDC PHYSICAL ENVIRONMENT SURVEY FINDINGS
Ltd. Target Audience: All Audiences 602 | OPERATIONAL STRATEGIES FOR THE NEW DON
Dr. John Brose, PhD, LP, LMFT, LADC, Owner, Clinical Director, Associated Clinic of Psychology Target Audience: Skilled Nursing/Nursing Facility & Assisted Living Facility
Todd Willett, Chief Financial Officer, Ebenezer Senior Living Mark Anderson, LALD, Chief Client Officer, Eldermark Software Target Audience: Assisted Living Facility
Michelle Klegon, Attorney, Klegon Law Office,
This dynamic will provide concrete strategies for the new DON and will cover organizational management, people management, quality of care,
session
This session will explore the variables that influence the operational success of the senior living community service model through case study analysis and group discussion. Hear from a CFO how connecting the dots from service model to profitability worked to achieve financial and operational objectives. Participants will leave with a plan to challenge the development of their own service model to ensure it is working to achieve their goals.
|
Hiring and retaining quality staff has never been tougher. The hiring, performance management, and termination process all pose This session will focus on the hiring tools available to employers and the pros and cons of using them. It will also address effective ways to counsel and discipline staff so they become better rather than disgruntled ones. Finally, the speaker will offer tips on identifying and minimizing employer risk when disciplining or terminating an employee.
various risks.
MDH will review the most issued physical environment tags during survey at assisted living facilities in Minnesota. The presentation will take a deep-dive into what MN Statutes 144G.45 & 144G.81 say, why a certain tag was issued, and how the facility can avoid further citations at future surveys.
606 | CONNECTING THE DOTS FROM SERVICE MODEL TO PROFITABILITY
Ryan Usher, Attorney, Voigt, Rodè, Boxeth & Coffin, LLC
Michael Mireau, HRD Engineering Services–AL, Minnesota Department of Health Target Audience: Assisted Living Facility
24 CARE PROVIDERS OF MINNESOTA THANK YOU CONVENTION PRESENTERS Did you know that all convention learning session presenters are VOLUNTEERS? They donate time, energy, and resources to create a wide variety of education to convention attendees— without any compensation. Their willingness to share their insight and expertise deserves a big THANK YOU, and we hope you will show your appreciation to them. CARE PROVIDERS OF MINNESOTA TUESDAY, NOVEMBER 15— LEARNING SESSIONS 400–600 506 | WORKING WITH INDEPENDENT CONTRACTORS & STAFFING AGENCIES Attorneys Rebecca Coffin and Ryan Usher will discuss strategies to avoid common mistakes employers make when working with independent contractors and staffing agencies. From employee classification to COVID-19 vaccine documentation, Ms. Coffin and Mr. Usher will cover the benefits and risks of working with nonemployees. In particular, Ms. Coffin and Mr. Usher will educate providers on identifying and avoiding obstacles arising from and relating to the ongoing staffing crisis.
604 BEHAVIORAL HEALTH PROTOCOLS FOR DEMENTIA CARE
Rebecca Coffin, Esq, Attorney/Partner, Voigt, Rodè, Boxeth & Coffin,
diagnosticsinPioneermobile comfortimaging—fromHospital-qualitytheofhome We Have it Covered Direct billing to Medicare FFS, Medicare Advantage, and Medicaid populations. To learn more or place an order 952-915-9779 | www.ppxray.com
26 CARE PROVIDERS OF MINNESOTA EFFECTIVE LEADERS EMPOWER OTHERS TO MAKE A DIFFERENCE IN THE WORLD. The 2022 Leading4Life program brought together a diverse group of leaders to learn practical skills and to develop as effective leaders—both personally and professionally. This class worked together as peers, led by a team of teachers, presenters, and senior mentors drawn from the profession. Program goals included... • Teaching leadership skills that are practical and relevant to the profession • Supporting the application of emerging leadership techniques in a group setting • Creating an environment where enduring professional and personal relationships can develop • Identifying and fostering emerging leaders in the field • Stimulating thought leadership on the changing landscape and effective ways for the profession to respond to, and proactively influence changes for the good of customers, institutions, and practitioners CONGRATULATIONS TO THIS YEAR’S LEADING4LIFE GRADUATES. Find out more at: careproviders.org/leading4life. Not shown: Demetrius Bray, Vermilion Senior Living Good Samaritan Society–Specialty Care Connor Leszczuk Wabasso Rehabilitation Kaila May Care Providers of Minnesota Minnesota Masonic Home Care Center CARE PROVIDERS OF MINNESOTA FOUNDATION 2022 LEADING4LIFE FELLOWS Polar Ridge Senior Living Trisha Krogstad New JourneyBiwabikResidence–Colonial Manor Center
Dr. Rajean Moone, PhD, LNHA, Faculty Director Long-Term Care Administration, University of Minnesota Target Audience: All Audiences
for RN leadership. Mary Nell Zellner, LNHA, LSW, President/CEO, Zellner Senior Health Consulting, LLC Dr. Tonjia Dye, RN, MSN, MBA, EdD, PHN, Nurse Consultant, Zellner Senior Health Consulting, LLC Target Audience: All Audiences 705 | OSHA UPDATE 2022 Don’t miss this overview of the inspection process, types, and priorities for Minnesota OSHA in the post-acute care and long-term services and support environment. Inspection data for the year will be reviewed including the most frequently cited standards. Any new and changing requirements from OSHA will also be discussed. Breca Tschida, MSPH, CPE, Industrial Hygienist/Ergonomics Program Coordinator, Minnesota OSHA Consultation, Minnesota Department of Labor & Industry Michelle Smith, Safety Consultant Principal, Minnesota OSHA Consultation, Minnesota Department of Labor & Industry Target Audience: All Audiences 706 | DOING MORE WITH LESS: SHIFTING MOMENTUM IN YOUR DINING PROGRAM In senior living, we are having to get creative to ensure that our residents receive three great dining experiences per day. Staffing is a universal challenge and we are having to rethink how we staff, manage, mentor, and train. We also need to consider our operation and if we are getting the full potential out of the equipment in the front and back of the house. Steve Tiezzi, Corporate Chef, Martin Bros. Distributing Co., Inc. Christine Link, MBA, RD, LD,
803 | IDDSI FOOD PREP, INSTRUCTIONAL TRAINING & IMPLEMENTATION
Jason Hunt, CEO, Eye Squared Leadership
LEANING INTO YOUR VALUES TO HEAL BURNOUT
&
PA Sam Orbovich, JD, Attorney & Shareholder,
Target Audience: All Audiences 702 |
McGarraugh, JD, MPH, Partner,
Target Audience: Audiences
In 2022 researchers completed the Minnesota LGBTQ aging needs assessment with nearly 400 responses. Half had experienced discrimination. A striking change was that 85% were confident that they would receive sensitive services while in 2012 only 18% and 2002 only 9% expressed the same confidence. In addition, overall respondents continue to desire LGBTQ welcoming senior services rather than LGBTQ segregated services. Implications for aging services practices will be outlined.
& Byron, PA Target Audience: Skilled Nursing/Nursing Facility & Assisted Living Facility 704 | DRUG DIVERSION More than ever, we need to
All
703 | TERMINATIONS, DISCHARGES & RELOCATIONS
our medication handling practices in our senior care settings.
Brian Benkstein, JD, Shareholder, Fredrikson & Byron, PA Katherine Ilten, JD, Attorney & Shareholder, Fredrikson & Byron, PA Target Audience: All Audiences
Kristen Pearce, Vice President of Social Services & Behavioral Health, Monarch Healthcare Management Target Audience: Audiences
Target Audience: Skilled Nursing/Nursing Facility & Assisted Living Facility
Amy Johnston, MS, Senior District Manager, Cura Hospitality
WEDNESDAY | 10:00–11:15 AM
FOR LGBTQ OLDER ADULTS
Parting ways with a resident can be a fraught and difficult process for a licensed facility. This session will cover the situations in which a resident may be discharged from a nursing facility or assisted living facility, outline the facility’s procedural obligations and the resident’s appeal rights, as well as providing practical tips to manage the discharge process.
This session will cover how to navigate employee issues unique to the healthcare setting such as background studies and disqualification; state or federal exclusion and debarment; drug testing in the workplace and reporting to professional boards; and maltreatment allegations and reporting. We will teach attendees how to issue, spot, and understand risks; and when to bring in outside help such as a lawyer or consultant.
Chris Greve, Corporate Executive Chef, Cura Hospitality
ENSURING WELCOMING LONG-TERM SERVICES & SUPPORTS
Over the past two years, many of us have lost sight of our values, personally and professionally. This session will help you define your values by utilizing visualization exercises. Then assess how those values show up in your life now and where you have growth opportunities. Through discussion and guidance, you will put together a values plan to find ways to begin healing from burnout. This understanding will also improve your leadership as you can better support each employee effectively.
are the components taught
All
27 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA WEDNESDAY, NOVEMBER 16—LEARNING SESSIONS 700–900 WEDNESDAY | 8:30–9:45 AM 701| TEACH ‘EM TO FISH: A DIFFERENT APPROACH TO EMPLOYEE GROWTH Do you ever feel like no matter what you tell people, they just don’t change? They may commit to you, they may even repeat what they are supposed to do, but they just can’t seem to get the right motivation for personal growth. This issue could be in how you approach employee development. This session flips the traditional model of learning upside down. Shift how employees grow by helping them take responsibility for their own growth through delegation, reverse questioning, and coaching.
802 |
Kate Munson, MS, RDN, LD, Corporate Director, Menu Management, Cura Hospitality
Pari Fredrikson Byron, Fredrikson be vigilant with Process, practice, and investigation in this critical session Marketing Dietitian, Martin Bros. Distributing Co., Inc.
801 | UNIQUE HEALTHCARE EMPLOYMENT ISSUES: TIPS, TRICKS & TRAPS
During this session you will learn the background and framework of the new global initiative to standardize modified texture foods with the International Dysphagia Diet Standardization Initiative (IDDSI). An open discussion will allow audience participants to understand the process of transitioning to IDDSI, review concerns with the change, and hear implementation tips Cura has learned along the way. There will also be a live chef demo on how to prepare modified texture levels 4, 5, and 6 using various food items.
facilities in a
901 | LEADING
Target Audience: Skilled Nursing/Nursing Facility
This cover when fire and safety system failures place critical dilemma. This session will help administrators decide to shelter in place versus evacuate times of crisis. this session provide planning resources staging how to request aid MOTIVATION
REDUCING HOSPITALIZATIONS: PREVENTION & RECOGNITION OF HAIS
906 | WHEN HEALTHCARE PROFESSIONALS NEED HELP
Target Audience: Assisted Living Facility
Target Audience: Skilled Nursing/Nursing Facility AT WORK: FIVE SECRETS TO A HEALTHIER & HAPPIER YOU!
Tom Guetzke, Chief Happiness Officer, Live Happy, Inc.
902 | MIC DROP: MDS INTERVIEWING TIPS FOR THE IDT TEAM
Provide top eight areas leaders need to know to enhance quality of care and improve efficiencies. Session will empower learners to prioritize responsibilities and assess systems refinement while upholding the commitment to provide high quality person-centered care. Session will address the constantly changing regulatory landscape and reinforce the importance of best practices in the areas of compliance, analysis, audit, regulatory, rehabilitation, reimbursement, education, efficiency, and survey.
Veronica Birch, Owner, GEM Healthcare Consulting
during
Kristi Fabel, RN, BSN, CPHQ, Quality Improvement Advisor, Stratis Health/ Superior Health Quality Alliance Kathie Nichols, RN, BSN, CRRN, Quality Improvement Advisor, Stratis Health/Superior Health Quality Alliance
Tracy Erfourth, BS, Case Manager, Minnesota Health Professionals Services Program
CMS has proposed to adopt “Skilled Nursing Facility Healthcare Associated Infections Requiring Hospitalizations” as a nursing facility quality measure as part of the SNF VBP program. Learn systems that need to be in place to either prevent or recognize early HAIs that may result in a hospitalization.
At no point in history has leadership been more important than it is today. As residents and staff seek renewed faith in their communities, leaders are called upon to bring inspiration and hope to the recent darkness and fear. In this session, Petra Marquart will share her insights on the skills administrators, directors, managers, and other leaders will need to restore trust, encourage faith, and serve as examples of courage and strength as long-term care communities heal across the nation.
904
We will discuss the Health Professionals Services Program (HPSP) and how to access services for licensed healthcare professionals that may be suffering from a substance use disorder, psychiatric disorder, or medical disorder. We will also discuss the obligation to report oneself or another healthcare professional to the program as an alternative to reporting to the licensing board.
We will review the issues MDH has identified regarding assisted living resident agreements in the first 15 months of survey history under the new assisted living law. We will discuss how your contract can help—or hurt—your facility, with respect to issue such as: discharges, terminations, relocation, pets, visitors, meals, damages/ repairs, and resident payment issues. We will discuss whether MDH is correctly interpreting the law and practical ways for responding to contract survey tags.
With several sections of MDS requiring resident interviews, it is important to be comfortable with the interview process. In this session, we will review some interviewing techniques and best practices for completing resident interviews for the MDS 3.0.
Petra Marquart, CEO/Program Developer, See ME, Inc.
Target Audience: All Audiences
Target Audience: All Audiences WEDNESDAY | 11:30
A recent nationwide survey revealed that we are the unhappiest we have been in over 50 years! Our mental, emotional, and actual physical health is on the line, but there is something we can do about it! Discover the secrets to creating MORE happiness in your life—no matter what is going on in the world around you! The “Five Happy Habits” are practical research-based tools you can use to tap into and nurture your own happiness every day.
and facility maintainers
will
resources on the scene, and
session will
information on
Kris Mastrangelo, OTR/L, LNHA, MBA, President & CEO, Harmony Healthcare International, Inc. (HHI) AM–12:45 PM A SERVICE-BASED ORGANIZATION FROM DARKNESS TO LIGHT
905 | ASSISTED LIVING RESIDENT CONTRACTS & MDH: WHAT WE KNOW
from state and municipal government agencies. Bill Abderhalden, State Fire Safety Supervisor/Health Care & Correctional Facilities, State Fire Marshal Division, Minnesota Department of Public Safety Target Audience: All Audiences 806 | THE GREAT EIGHT FY2022—LEADERSHIP &
28 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA WEDNESDAY, NOVEMBER 16— LEARNING SESSIONS 700-900 804 | FALL PREVENTION THROUGH MEDICATION MANAGEMENT Falls in congregate care settings are a leading cause of hospital admissions and injury-related disability and deaths. A common and often overlooked cause of falls is medications. The presenters will share which medications are mostly likely to contribute to falls and will include case studies for discussion. Participants will discuss strategies on how to reduce medication-induced fall rates. Candy Hanson, BSN, PHN, LHIT-HP, Program Manager, Stratis Health Melanie Proctor, PharmD, BCGP, Clinical Pharmacy Consultant, Ecumen Target Audience: Skilled Nursing/Nursing Facility & Assisted Living Facility 805 | LIFE SAFETY EMERGENCIES: WHEN IS IT TIME TO EVACUATE?
Katherine Ilten, JD, Attorney & Shareholder, Fredrikson & Byron, PA
903 | HAPPINESS
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A report from OIG (2014) estimated that one in four adverse events among SNF residents are due to healthcare acquired infections (HAIs), and more than half of all HAIs are potentially preventable.
Target Audience: All Audiences
life
Additionally,
for evacuation,
Target Audience: All Audiences
beverages, and mochas made with real chocolate Little Six Casino | Sunday–Thursday,
FREE
A free lunch, sponsored by Care Providers of Minnesota Service Corporation, will be available in the expo hall, on Tuesday, NOON 1:15 PM. lunch while taking one more opportunity to meet with
Minnehaha Café | Sunday–Thursday,
Enjoy your
beer, wine, or cocktail, you’ll
AM • Gambler’s Grille: Burgers, onion rings, drummies, nachos, and
|
30 CARE PROVIDERS OF MINNESOTA CARE PROVIDERS OF MINNESOTA DINING OPTIONS AT CONVENTION & SILENT AUCTION Check out the amazing selection and variety of silent auction items on Tuesday, November 15th on the main floor—Minnetonka Ballroom foyer. Bidding begins at 9:00 AM and ends at 4:00 PM that day. Winners will be notified by text after the auction ends. Items can be purchased immediately following the auction until 5:00 PM. Items must be picked up that night. TYPICAL SILENT AUCTION ITEMS INCLUDE: • Gift cards to local favorite restaurants • Spa gift certificate • Local sports team tickets—Vikings, Twins, The Wild, Timberwolves • Sporting goods, golf clubs, fishing & biking items • Themed baskets—ideas include: coffee, winter survival kit, favorite wine or beer • Donated weekend stay at your cabin or condo Download the convention app to preview silent auction items and plan your bidding my.yapp.us/CPMCON2 Funds raised annually through the silent auction and golf tournament allow the Care Providers of Minnesota Foundation to award education scholarships each year (see page 33 for this year’s scholarship recipients).
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Coffee | Opens
TUESDAY, NOVEMBER 15 9:00 AM–4:00 PM 7:00 AM–10:00 PM daily 11:00 more Pad for a light lunch or late night
Thai, Kung Pao, and more • Mystic Deli: Fresh salads, soups, sandwiches—perfect
| Perk
| Whether you’re
• Fusion Noodle Bar: Big bold flavors of Pho,
bite!
|
and dinner favorites
Caribou 7:00 AM up with premium quality coffee, handcrafted espresso 8:00 AM–11:00 PM A quick, free shuttle ride or a 1/4 mile walk away craving famous scratch-made pizza, a melt-in-your-mouth steak, or simply want to enjoy a find it at Little Six Restaurant—stop in for breakfast, lunch,
our
LUNCH |
TUESDAY IN THE EXPO HALL
our valued business partners. FOOD OPTIONS AT CONVENTION SILENT AUCTION
| Classic all-American restaurant serving up craveworthy favorites. The PROMENADE restaurants | Open
We take care of you so you can better care for your community. Mendota Heights | Owatonna Rushford | Worthington askltc@sterlingltcrx.com | sterlingltcrx.com877.340.4450
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Cassandra Peter, Supportive Living Solutions
Jaylee Schaub, Elysian Senior Homes of Lake City
Linda Messetler, Southview Acres Health Care Center
Alyssa Volkmann, Oak Grove Care Center
Tia McMonigal, Whitefish at the Lakes
Care
CARE PROVIDERS
Minnesota
The education scholarships funded annually by the Care Providers of Minnesota Foundation are designed to assist qualified persons who wish to further their education and practice serving seniors and persons with disabilities. Over the past two decades, the Foundation has fostered the professional growth of hundreds of individuals by supporting their continuing education and growth through our scholarship programs. This year, the Foundation is awarding 43 scholarships—congratulations to this year’s scholarship recipients. OF MINNESOTA to Providers of members were recipients of AHCA/NCAL’s
Jill Cottrell, Woodbury Senior Living
Kelly Laurie, Touchstone Mental Health
Isatou Mbye, Park River Estates Care Center
Dickson Abel, Southview Acres Health Care Center
Alma Anderson, Aftenro Home Crystal Anderson, Minnesota Masonic Home Care Center
Umu Bah, Park Rive Estates Care Center
Jacey Miller, Good Samaritan Society–Ridge View Estates
Sara Neese, Cornerstone Nursing and Rehab
Capis Otondi, Osseo Gardens Assisted Living
Michael Long, Andrew Residence
Jeremy Domeier, Good Samaritan Society–St. James Nemomssa Gemeda, SilverCreek on Main Steve Gisemba, New Horizon Assisted Living Samantha Graf, Park River Estates Care Center
Linet Mogere, Park River Estates Care Center
33 CARE PROVIDERS OF MINNESOTA
Susan Oroko, Park River Estates Care Center
Analise Schroeder, Mala Strana Rehabilitation Center
Ian Tugume, Bay View Nursing & Rehab
Maizy Kraemer, Oakland Park Communities
Victoria Junker, Barrett Care Center
John Mayanja, Bay View Nursing & Rehab
Elvine Nyandege, Park River Estates Care Center
Crystal Vossen, Bywood East Health Care
2022 Quality Awards: Bronze—Commitment to Quality • BOUNDARY WATERS CARE CENTER • COLONIAL MANOR NURSING HOME Silver—Achievement in Quality Award • GOOD SAMARITAN SOCIETY–AMBASSADOR • LAKEWOOD HEALTH SYSTEM CARE CENTER
Bethlehem Woldeyohann, Park River Estates Care Center
CONGRATULATIONS 2022 QUALITY AWARD RECIPIENTS
FOUNDATION 2022 SCHOLARSHIP RECIPIENTS CARE PROVIDERS OF MINNESOTA 2022 QUALITY AWARD RECIPIENTS Congratulations
Morgan Moeller, Good Samaritan Society–Ridge View Estates
Eznah Ombasa, Colonial Manor Nursing Home
The American Health Care Association/National Center for Assisted Living (AHCA/NCAL) National Quality Award Program is a progressive program that is based on the Baldrige Criteria for Performance Excellence. Participants move from the bronze, to silver, and then ultimately to the gold level. Bronze recipients must demonstrate a groundwork for excellence by completing a self-assessment that outlays their organizational priorities and goals. Silver awardees outline their systematic approaches and demonstrate sustainable organizational and process results linked to their key customer requirements, success factors, and challenges. Gold recipients represent an elite group by meeting all of the demands of the Baldrige criteria.
Members will be presented with their award at the national AHCA/NCAL Convention & Expo in October.
Madison Anderson, Good Samaritan Society–Waconia Paige Anderson, The Lodge of Howard Lake Nichole Arveson, Oakland Park Communities
Jennifer Kangas, Waterview Shores
who
Caely Boerboom, SilverCreek on Main Beatrice Bundi, Joy Care Homes
Ronald Kiberu, Bayview Nursing & Rehab Center
Alecia Nelson, Osseo Gardens Assisted Living Mateel Nipp, Good Samaritan Society–Comforcare
Kelsey Odegard, The Lodge of Winthrop
Veda Ofstie, Elysian Senior Homes of Lake City
34 CARE PROVIDERS OF MINNESOTA GOLD SPONSORS monarch event THANK YOU CARE PROVIDERS OF MINNESOTA SPONSORS SILVER SPONSORS
Wayne’s show is a high-energy presentation that combines mind-reading and visual magic that will amaze you. Experience seemingly supernatural phenomena in a fun and upbeat way. is a crazy melting pot of serious mind-reading, hilarious laugh-out-loud comedy, and unbelievable mysteries.
Multi-award winning performer WAYNE HOFFMAN is recognized as one of the top mentalists in the world.
BRONZE SPONSORS
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