2023 Public Works Annual Report

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CITY OF O’FALLON, MISSOURI

Works Department Annual Report Public Works Department Annual Report 3
Public

PUBLIC WORKS DEPARTMENT

EN D O F Y EAR R E P O RT 20 2 3
C I T Y O F O’ F A L L O N 1 0 0 N O R T H M A I N O’ F A L L O N, M O 6 3 3 6 6
2 | P a g e Table of Contents INTRODUCTION.................................................................................................................3 ORGANIZATION CHART ................................................................................................4 PUBLIC WORKS ADVISORY COMMITTEE............................................................... 5 PUBLIC WORKS ADMINISTRATIVE GROUP 7 WATER AND SEWER DIVISION ...................................................................................8 Mission Statement................................................................................................................................8 General 10 Water System ......................................................................................................................................13 Water Main Replacement Crew........................................................................................................15 Wastewater 18 Manhole Inspection Program...........................................................................................................20 Wastewater Treatment Plant 21 Sewer Lateral Insurance Program....................................................................................................22 Water and Sewer Projects 23 Performance Measurements 17 and 19 STREET DIVISION........................................................................................................... 28 Mission Statement.............................................................................................................................28 General Information. 29 Stormwater. ........................................................................................................................................30 Sign Maintenance 32 Winter Weather Operations............................................................................................................. 35 Snow and Ice Control Operations...................................................................................................36 Accomplishments 37 Performance Measures .........................................................................................................31 and 37 Public Works Fair...............................................................................................................................38 ENVIRONMENTAL SERVICES DIVISION 39 Mission Statement............................................................................................................................39 Performance Measures....................................................................................................................42 Service Descriptions 43 Events Held by Environmental Services......................................................................................44 Highlights and Accomplishments..................................................................................................45

INTRODUCTION

Public Works Mission

We enhance the quality of life for our residents and promote development for our community by providing and maintaining public infrastructure in a sustainable manner to the highest standards.

The O’Fallon Public Works Department is composed of five divisions that work together to provide vital services to O’Fallon’s residents and businesses.

The Department is dedicated to maintaining and improving O’Fallon’s quality of life by planning for future needs, building and maintaining municipal infrastructure, managing public capital improvement projects, and promoting environmental health and safety. The department is responsible for regular maintenance on City roads, storm sewers, water mains and sewer lines, and provides residential trash, recycling, and yard waste collection. When it snows, staff provides around-the-clock snow and ice removal on public thoroughfares throughout the city.

The Public Works Department also works closely with the Engineering and Planning & Development Departmentsto manage the growth and development of the city, to promote the general welfare, and to enhance the quality of life for all City residents. Public Works staff participates in the review and approval process for all proposed site development projects.

There are needs common to all human beings that must be met through the provision of public works services. These needs are met daily by visionary, value-driven, and hardworking men and women who provide and sustain public works services in the best interests of their communities.

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Public Works - Administration 636.379.3818 Environmental Services 636.272.0477 Streets/Stormwater 636.379.3807 Water
Water
and Sewer – Field Crews 636.281.2858
and Sewer - Plants 636.281.2858

DEPARTMENT ORGANIZATION CHART

Environmental Services

Environmental Services Superintendent

Operations Supervisor

Fleet Mechanic

Assistant Fleet Mechanic

Service Route Crew Leader

Service Route Operator

Recycling Quality Control Specialist

Administrative and Budget Coordinator

Customer Service Representative II

Streets

Street Maintenance Supervisor

Street Maintenance Crew Leader

Senior Street Maintenance Worker

Street Maintenance Worker

Traffic Maintenance Technician

Sewer Maintenance Supervisor

Stormwater Maintenance Crew Leader

Senior Stormwater Maintenance Worker

Stormwater Maintenance Worker

Public Works - Administration

Director of Public Works

Assistant Director of Public Works

Office Manager

Project Manager

Construction Inspector

Operations Coordinator

Administrative and Budget Coordinators

Part-Time Custodian

Water and Sewer

Water & Sewer Plant Superintendent

Water Plant Manager

Wastewater Treatment Plant Supervisor

Water & Sewer Engineering Manager

Distribution Supervisor

Plant Maintenance Supervisor

Collections Crew Leader

Plant Maintenance Supervisor

Operator I, II, III

Plant Crew Leader

Utility Crew Leader

Senior Utility Worker

Utility Locator & Customer Service

Sewer Lateral Inspection Program Supervisor

Water Main Replacement Supervisor

Maintenance Mechanic

Utility Worker

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PUBLIC WORKS ADVISORY COMMITTEE

O’Fallon’s Public Works Advisory Committee consists of 12 citizen members appointed by the mayor with the consent of the City Council and four (4) Ex-Officio members (non-voting) consisting of a member of the City Council and three (3) staff members.

The Public Works Advisory Committee is intended to be an advisory body, addressing a full range of public works, infrastructure, transportation and environmental issues, ecology, green initiatives, recycling and environmental protection and enhancement and related matters to the Mayor, City Council, City Administrator and Public Works Department.

The Committee studies, assesses and renders advice on plans and programs of the City related to City buildings and physical facilities; streets, roadways, sidewalks, rights of way and other traffic and transportation elements; snow and ice removal plans, programs, and equipment; stormwater planning, systems, and facilities; and lastly, water and sanitary sewer systems and facilities owned by the City.

Not

James Myers

Jim Karll

Dave Nolan

Committee Members

Kevin Wattelet

William Fath

Mary Laulo Jack Peterson

George Robin

Greg Lammert Eugene Stecher

Pam Hobbs

Chad Dagley

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(Left to right) Chad Dagley, George Robin, Eugene Stecher, Mary Laulo, Jim Karll, Kevin Wattelet, William Fath, Dave Nolan, Greg Lammert and Pam Hobbs pictured is James Myers and Jack Peterson

In 2023, the total City budget was $143.15 million with Public Works making up $64.2 million or 45% of the total City budget.

Public Works Funds

Citywide there are 553 full-time positions with 137 of these positions existing within the Public Works Department.

Public Works Employees

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Stormwater, 7 Streets, 33 Environmental Services, 31 Administration, 6 23,566,528 2,457,876 384,792 1,011,093 16,692,123 14,300,549 5,826,890 1 2 3 4 5 6 7 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000
Water/Sewer, 58 Environmental Services Sewer Water Sewer Lateral Water Service Line Stormwater SRIF

PUBLIC WORKS ADMINISTRATION

Back

The Public Works Administrative Group includes the Director of Public Works, an Assistant Public Works Director, a Project Manager, a Construction Inspector, and an Administrative Support Group which is led by the Office Manager and includes an Operations Coordinator, two Administrative and Budget Coordinators, and a part-time custodian. The Administrative Support Group provides services to the Streets, Storm, Water and Sewer divisions of Public Works. This group provides support for these field divisions by handling purchasing, budgeting, customer service, software administration, invoice tracking/processing, travel, and training all with the goal of freeing up time from the field divisions and allowing them to focus on their core responsibilities which is to provide direct services to our residents and businesses within the city. This includes oversight and administration of 6 budgets (Water, Sewer, Storm, Streets, Water Service Line Insurance and Sewer Lateral Insurance). The Administrative Support Group is the main point of contact for residents as they request services from the city.

Accomplishments:

Created 2,524 work orders for the Streets/Storm Group

Submitted 136 Purchase Order Requests between Water, Sewer & Street Dept.

Transitioning to new computer work order software.

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Front row left to right: Tony Steele, Dave Lauer, and Steve Bender row left to right: Vikki Boyer, Jay Herigodt, and Emily Hasson (Not Pictured: Melissa Geiger)

WATER & SEWER DIVISION

Mission Statement

The Water and Sanitary Sewer Division provides high qualitydrinking water to our customers and treats wastewater to levels exceeding the discharge limits set by the Missouri Department of Natural Resources. This is accomplished by planning, developing, maintaining, and operating the City’s water and sanitary sewer systems in a customer service-oriented, fiscally sound, and efficient manner.

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Craig Heggs
2023 Retirements
James Carnahan

Water Treatment Plant (WTP) & Wastewater Treatment Plant (WWTP) Staff

Administrative Staff, WTP & WWTP, Plant Maintenance Staff – top left picture Shawn Singer, Marshall Suddarth and Mark Potts top right picture Zach Taylor, Brian Hemmer, Greg Harris, Chris Sonnenberg and Troy Matlock (not pictured: Tim Stenzinger) middle picture Mark Potts, Chad Allison, Justin Potts, Ashley Hoss, Mike Reed, Matt Hutson, Kenny Barton, and David Simko (not pictured: Justin Reeves) bottom left picture Geoff Hinkle, Mike Branscum, and Ryan Rockwell bottom right picture Justin Jones, Floyd Bowman, Phil Irwin and Jon Plessner

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General

The City of O’Fallon’s Water and Sewer Division manages and is funded by two enterprise funds: water and sewer, and special revenue funds sewer lateral insurance fund and water service line fund. The water and sewer funds are generated from customer connection and usage fees; and sewer lateral and water service line funds are collected along with property taxes from each O’Fallon resident. These funds can only be used on projects and expenses to provide the specific service. For example, funds collected through water connection and usage fees can only be used on projects and expenses to provide water to those customers.

O’Fallon water customers pay a base rate for the first 1,000 gallons of water used, then a volumetric rate for every gallon they use afterwards. An average O’Fallon resident uses approximately 5,000 gallons of water a month which equates to $35.24 a month for water. An O’Fallon sewer customer pays a base rate for the first 4,000 gallons of water used, then a volumetric rate for every gallon they use afterwards. The average O’Fallon residential usage of 5,000 gallons of water a month which equates to $30.44 a month for sewer service. Please note that the City of O’Fallon bills bi-monthly, so water and sewer bills account for two months of usage.

Commercial and industrial customers pay a water and sewer rate based on the size of their water meter. Customers outside of the city limits pay a rate twice that of in-City customers. Some of our neighboring communities send their wastewater to O’Fallon to be treated at our wastewater treatment plant. Those communities pay for the flow they send to the city, which is metered for accuracy. One such community is the City of Lake St. Louis with the customers served by Public Water Supply District No. 2 of St. Charles County (PWSD#2). 24% of the sewage going to the City’s treatment plant comes from PWSD #2. This flow accounts for 20% of the revenue in the sewer funds.

In 2023, each City resident paid an annual fee of $30.00 for sewer lateral repair insurance and $12.00 for the water line insurance program that started in 2022.

Certification and Licenses

Among all the 54 Water/Wastewater Personnel they hold 55 licenses and/or certifications recognized by Missouri Department of Natural Resources (MDNR); and other State ofMissouri authorities including the following top-level licenses:

4 - A-level wastewater operator licenses

5 - A-level water operator licenses

9-III-level distribution system licenses

2 - Professional Engineers

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Water and Sewer Field Crews provide 24/7 emergency response services which include but are not limited to water main breaks, leaks, sewer back-ups, and snow removal.

O’Fallon Water

The O’Fallon Water System consists of a 6.0 million gallons per day, state-of-the-art Reverse Osmosis (RO) Membrane Water Treatment Plant fed by five alluvial wells. This water supply and treatment is complimented with four additional deep wells, three booster pump stations, high service pumps, four elevated storage tanks, three ground storage tanks and 190 miles of cast iron, ductile iron, transit, and PVC distribution lines. The Water System currently serves 13,315 customers. The City continues to provide an ample supply of water for its customers and continues to meet and exceed the treatment and distribution criteria prescribed and enforced by the State of Missouri. Staff continues to research and explore new processes to achieve greater efficiency within the system. The water system’s capacity can be expanded with emergency connections with Missouri-American Water, the City of Wentzville and PWSD #2.

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Distribution Crew – (from left to right) Dustin Grabin, Brandon Haenchen, Robert Welch, Cameron Rose, Bill Howard, Chris Kozik, Lee Burroughs

Key Components of the Distribution System

• 190 miles of cast iron, ductile iron, and PVC distribution lines; ranging from 2” to 36”

• 3 booster pump stations

• 4 elevated storage tanks

• 3 ground storage tanks

• 1,482 fire hydrants

• 2,318 valves

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2023 Water System Statistics

• Total Water Produced – 1,061.58 million gallons

• Total Water Purchased –193 05 million gallons

• Average Day Delivery –3.43 million gallons

• Peak Day Delivery – 4.96 million gallons (6/25/23)

• Valves Inspected – 1,154

• Hydrants Repaired/Replaced – 18

• Service Requests – 1,075

• Line Locates – 8,882

Water Supply Sources

• Treatment Plant 5 MGD

• Wells #3, #4, #6, & #7 4 MGD

• Interconnect with PWSD #2 2 MGD

• Interconnect with MoAM Water .75 MGD Total 11.75 MGD *

*MGD = Million Gallons Daily

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Water System Historical Data

Total Water System Demand in Million Gallons

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Water Main Breaks 1119.8 1155.5 1234.5 1221.7 1061.58 94.8 98.4 99.54 87.19 87.93 105.12 0 200 400 600 800 1000 1200 1400 1600 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 Water Purchased from MoAM 105.12 Water Purchased from PWSD #2 94.8 98.4 99.54 87.19 87.93 Water Produced (Includes Wells and RO Plant) 1119.8 1155.5 1234.5 1221.7 1061.58
Water Produced (Includes Wells and RO Plant) Water Purchased from PWSD #2 Water Purchased from MoAM 32 34 36 38 40 42 44 2019 2020 2021 2022 2023 37 42 44 38 40
Water Main Break Totals per Year

Water Main Replacement Crew

In 2023, the Water Main Replacement Crew installed 1,500 feet of new 12-inch PVC water main at Thornbury Crossing. This was installed to complete a loop system from Thornbury Crossing Drive to O’Fallon Apartments for future development of a water tower. This crew also replace 4,244 feet of 4-inch AC water main with 12 and 8-inch PVC water mains on Vine, Hollywood, and Duchesne. This effort also included 9 new fire hydrants, 35 new valves, 6 tie-ins, and 55 service lines transferred to the new water main. WMR Crew also tied in the new interconnect with MAW on Belleau Creek Road.

The Restoration Crew restored 2,380 square yards of driveways, pavement, curbs, and sidewalks. They restored approximately 5.25 acres of yards. This crew also replaced 458 square yards of pavement at the Sewer Plant. The Restoration Crew completed work for all the divisions in the Water and Sewer Division.

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Pipe Installed (ft.) by Water Main Replacement Crew

Water Main Replacement Crew –(from left to right)

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7324 8010 7235 4175 5744 0 1000 2000 3000 4000 5000 6000 7000 8000 9000 2019 2020 2021 2022 2023
Todd Norman, Scott Brennan, Charlie Conway, Randy Holloway and Lucas Sproull Pipe Installed (ft.) by Water Main Replacement Crew

Water Valve Inspection Program

The Water Valve Inspection Program operates and fixes valves of the Distribution System. The program goal is to inspect and operate at least half of the City’s valves each year. Valve operation is critical in being able to shut down a water main quickly and safely and/or re-establish water in the event of an outage or emergency. The number of valves increases each year with the growth of the city within the City’s water distribution area.

Total number of valves in 2023: 2300

2023 Goal: 1,152 Inspections

Number of Valves Inspected: 1,154

Number of Valves Repaired: 40

2024 Goal: 1164 Inspections

Performance Measurements

*Salt Consumption – future number will be in mg/L beginning in 2023

Distribution Crew members doing valve exercising.

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Actual 2019 Actual 2020 Actual 2021 Actual 2022 Actual 2023 Power Consumption/Million Gallon Pumped $344 $337 $344 $344 $369 Salt Consumption/Million Gallon Pumped – mg/L 0.59 0.59 0.57 0.57 441* Chlorine Consumption mg/L 2.9 2.6 3.0 3.0 2.9 Water Hardness mg/L 128 145 130 130 147 Bacteriological Tests, # Positive 0 0 0 0 0 Valve Exercising (#) 1,004 898 1,102 1,102 1,154

O’Fallon Wastewater

The City of O’Fallon, Missouri, Sewer System includes a vast collection system and a full-scale, state-of-the-art regional wastewater biologic nutrient removal (BNR) plant with a capacity of 11.25 million gallons per day; complete with three full equalization basins, dewatering and handling facility, large capacity interceptor sewers ranging up to 48 inches in diameter and large-capacity wastewater pumping stations located at strategic points in the system. The collection system consists of 228 miles of interceptor and collector lines ranging in size from 6 inches to 48 inches. The wastewater treatment facility is currently undergoing renovation as part of a Missouri Department of Natural Resources schedule of compliance, expected completion in spring 2023. The upgraded facility will consist of a biological nutrient removal treatment scheme encompassing primary screening and grit removal, four primary clarifiers, four biological nutrient removal reactors, four final clarifiers, ultraviolet disinfection, an effluent pumping station with a high flow discharge pump station, and secondary outfall, and biosolids screw press processing with landfill disposal. These changes will allow the City of O’Fallon to meet current and future water quality criteria set by state and federal regulations. The Biosolids processing facility consists of two (2) rotary drum thickeners, two (2) volute presses, and one (1) belt filter press. The Sewer System currently serves 17,589 customers, both inside and outside the city.

O’Fallon’s wastewater collection and treatment continues to exceed all criteria prescribed by the State of Missouri and the Environmental Protection Agency. The Wastewater Staff continually looks for and explores new processes to achieve greater efficiencies within the system.

2023 Wastewater Statistics

• Wastewater Treated – 2,664.3 million gallons

• Average Daily Flow – 7.27 mgd

• Peak Flow – 15.25 mgd (3/24/2023)

• Average CBOD (Carbonaceous Biochemical Oxygen Demand) – 7.18 mg/L (cannot exceed 25 mg/L)

• Average TSS (Total Suspended Solids)– 7.74 mg/L (cannot exceed 30 mg/L)

• Routine Line Cleaning Performed – 45 miles

• CCTV Inspection Footage – 300,139 feet

• Service Requests – 681

• Total Number of Actual Blockages – 6

• Line Locates – 8,882

Wastewater Collection System

228 miles of interceptor and collector lines; ranging from 6 inches to 48 inches

18 pump stations

6,697 manholes

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Performance

Measurements

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Collection Crew – (left to right) Brad Robertson, Joe Vandenbosch, Nathan Dvorak, Korey Sheets, and Justin Moore (Not pictured: David Chilese)
Actual 2019 Actual 2020 Actual 2021 Actual 2022 Actual 2023 Power Consumption Dollars/mgal Treated $187 $162 $108 $108 $126 EffluentQuality<25/30mg/lCBOD/TSS 9 CBOD 12 TSS 15 CBOD 15 TSS 9.62 CBOD 14.29 TSS 9.62 CBOD 14.29 TSS 7.74 CBOD 14.18 TSS Line Cleaning/Inspection 226 miles/3 yrs = 75 45.1 21.7 25.0 25.0 45 Number of Manhole Inspections 330 90 1000 1000 866

Manhole Inspection Program

The Manhole Inspection Program has a goal to evaluate the condition of 1/10th of the Collection System’s manholes a year. The program evaluates the structural condition and whether the structure allows inflow and infiltration of ground water into the structure. Through the program, the manholes that do have defects are repaired and lined. The number of manholes increase each year due to the amount of growth within the City’s collection system area.

Total Number of System Manholes: 6,697

2022 Goal: 646 Inspections

Number of manholes inspected: 1,518

Number of manholes repaired: 163

2023 Goal: 660 Inspections

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Manhole at time of inspection After repair and lining

Wastewater Treatment Plant

• Originally constructed in 1984. Most recent major upgrade completed in 2023.

• Permitted capacity of 11.25 million gallons per day

• Discharge point 001 is in the Cuivre River Slough, off the Mississippi River just NW of where Peruque Creek discharges into the Slough. Discharge point 002 is located immediately south of the WWTP discharging into Peruque Creek.

**RDP system was shut down and landfill disposal began in Spring of 2020

Water Service Line Insurance Program

The City of O’Fallon offers a Water Service Line Insurance Program that aids with the repair of the water service line that connects each residence to the public water mains. The Program covers all residents of the City of O’Fallon and is administered by O’Fallon Water and Sewer. The program is funded by residents through a $12.00 annual fee that is paid when you pay your real estate tax.

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Year Repairs Denied Withdrawal Total Applications 2023 32 11 4 48

Sewer Lateral Insurance Program

The City of O’Fallon offers a Sewer Lateral Insurance Program that provides assistance for the repair of the sewer laterals that connect each residence to public sewers. The program covers all residents of the City of O’Fallon and is administered by O’Fallon Water and Sewer. The program is funded by residents through a $30.00 annual fee that is paid when you pay your property taxes.

*The increase is due to the increasing coverage to include root intrusion. More people were able to take advantage of the program that were previously denied due to not covering root intrusion.

**In 2020, the Sewer Lateral Insurance Program repaired 101 sewer laterals. Prior to October the repairs were completed by a contractor. In October, the in-house Sewer Lateral Repair Crew took over completing repairs for the program. The Crew repaired 27 of the 101 sewer laterals in 2020. The efforts have reduced the cost of repairs for the program. The average cost for the contractor was $5,000. The average cost for the in-house crew to perform the repairs is $2,900.

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Year Repairs 2019 128* 2020 101** 2021 85 2022 75 2023 64
Sewer Lateral Repair Crew – Jonell Hase, Kyle Price, Matt Rhodes, Travis Kliethermes, and James Noble Restoration Crew – (from left to right) Logan Barklage, Richard Bizelli, Greg Manion and Scott Brennan

Wastewater Treatment Plant (WWTP) Ammonia & High Flow Discharge Upgrades

The project reached substantial completion in fall of 2023 with only punch list items remaining.

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Alluvial Wells & Raw Water Main

The alluvial well systems received needed attention during 2023. Projects included Raw Water Main Ice Pigging, new variable frequency drives, well pump conversion to submersible pumps from line shaft, and well cleanings.

Lift Station SCADA Integration

The City's sanitary sewer system includes 17 lift stations for conveyance of the sanitary sewer flow to the City’s WWTP, 2023 saw the implementation of Ignition SCADA, operating at approximately 95% completion with only punch list items remaining.

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WWTP Disinfection System Upgrades

The disinfection system performed vastly better after the implementation of the WWTP BNR system. As a completion to this project new lamp systems for the current disinfection unit have been purchased and are set to be delivered for installation early 2024.

New Public Works Facility

The New Public Works Facility design is completed which will be located off E Terra Lane west of TR Hughes. Site work is under contract and will be completed by June 2024. The campus will include a new Administration Building and Fleet Maintenance facility. The administration building will house water, sewer, street, and storm crews as well as management and support staff. It will also have a breakroom, locker room, offices, training room, and a winter weather war room. Both Administration and Fleet Buildings will include mezzanine storage areas. The Fleet Building will include parts storage, heavy and light duty truck repair bays, office space, snow prep storage, wash bay, and jetter truck storage.

Missouri American Water Connection

The Missouri American Water connection was completed during 2023 providing the city with up to 1 5 million gallons of drinking water per day. Contracted daily usage has been set for the City to receive 0.4 million gallons per day.

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Brookside Lift Station

The pump station improvements were completed during 2023, increasing the lift station pumping capacity to the growing Brookside area. Improvements included larger pumps, variable frequency drives, a bypass connection, and safety grating.

Sewer Collection System and Wastewater Treatment Plant CIP Update

Phase I of the update has been completed and included data gap assessment, flow & rainfall monitoring, dry & wet weather flow analysis, hydraulic modeling, lift station assessment, and CMOM asset data management and risk model recommendations. Phase II for the wastewater treatment plant assessment has started and will be completed in 2024.

Solids Handling Improvements

The design for the new influent screening building, WAS tank improvements, blend tank improvements, solids loading conveyor, and biosolids piping improvements was completed and bid out at the end of the year with bid opening scheduled for January 2024.

2MG Ground Storage Tank Liner

A liner contractor was hired, and the liner installation began in December, which should be completed in early 2024.

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WTP New Alluvial Well

The design for adding a new alluvial well at the water treatment plant site is nearing completion in 2023 and planned to be bid out in early 2024.

Wells Chloramine Upgrades

The design for converting from chlorine to chloramine disinfection at some of the in-town supply wells began in 2023 and is planned to be bid out in 2024.

WTP RO & General Improvements

The design for the water treatment plant replacement RO system and other needed treatment plant improvements is well underway and planned to be bid out in 2024.

New Thornbury Water Tower

The design is being coordinated with the property owner and proposed development of the surrounding site.

WTP Filters and Preoxidation Study

The study was completed to address deficiencies with the water treatment plant peroxidation and sand filters. The project also included repairs and refurbishment to Filters 2 and 5, which were completed in 2023. Refurbishment of the remaining 3 filters (1, 3 & 4) were also added to the contractor’s scope and should be completed in early 2024.

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STREETS

Mission Statement

We ensure the proper maintenance of the City’s infrastructure through timely responses to Citizen Concerns with safety taking priority overother considerations and ensuring premium customer service.

Streets Concrete Crew: From left to right: Max Hossenlopp, Matt Jordan, Thomas Gibson, Bryan Finnegan, Dustin Robinson, Gary Fraley, Grant Harris, Tim Smith

Streets Concrete Crew: Wyatt Kirt, Chris Hermann, Matt Sollis, Jeff Swindle, Craig Salonies, Rich Sieve, Ian Robinson and Tad Little

(Not pictured: Kevin Kristensen, Courtland Kurre, Mike Johnson)

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Streets

The Street Maintenance Crews provides infrastructure maintenance to improvements within the City’s right-of-way. The department currently maintains approximately 705 lane miles of streets and boulevards worth over $430 million dollars.

With safety and emergencies taking priority over all other operations, the Street Maintenance Crews’ time and resources go toward the removal and replacement of damaged road slabs, crack sealing, safety correction in sidewalks, street creep remediation and “A” joint installation. The Street Maintenance Crews are also tasked with pothole repairs, street sweeping, pavement markings, a wide variety of construction projects, supporting activities directed by other departments and snow and ice operations during winter months. The Street Maintenance Crews will also conduct infrastructure improvements as budget and time allows.

Street crews worked hard on completing requests from citizen concerns, emergency repairs (when they pop up) and assisting other city departments when necessary.

A variety of trainings were conducted throughout the year for all new/existing Streets and Storm employees

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Stormwater

The Stormwater Maintenance Crew is responsible for the repair and maintenance of all pipes and structures within the city limits. The Stormwater Maintenance Crew maintains approximately 302 miles of pipe and 18,058 structures and 46 box culverts throughout the city. This maintenance includes repairing cracked or broken pipes and inlets, backfilling sinkholes that are caused by infrastructure deficiencies and leaks into the storm sewer system. The Stormwater Maintenance Crew also cleans structures and sills on an as needed basis as well as inspecting and cleaning pipes when needed. They respond to citizens’ concerns as they come in, and the crew also performs rehab to the system on a rotating cycle, which will allow for the entire system to be inspected on 10-year rotations.

The Maintenance Crew received 369 work order requests in 2023, and the crew was able to close 328 of new and old work orders in 2023

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Performance Measurements

Stormwater Work Orders Completed (5 Year History)

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Stormwater Crew: Korey Sheets, Mark Nellesen, Bryan Oehler, Jake Lorenz, Andrew Harris, Tyler Cotner and Dan Ketterman
Actual Actual Actual Actual Actual Target 2019 2020 2021 2022 2023 2024 Work Orders Submitted 439 605 584 435 369 600 Work Orders Completed 455 608 594 406 328 600 Coordinator Work Orders Submitted N/A 96 68 68 58 100 Coordinator Work Orders Completed N/A 99 68 60 53 100 Public Outreach sessions 4 2 4 3 5 5 Public Outreach participants 1,132 160 541 1,114 1,196 1,000 310 608 594 406 369 0 100 200 300 400 500 600 700 2019 2020 2021 2022 2023

The Inlet Inspection Program

The purpose of the inspection program is to find leaks and problems within the system before they get too big or costly to repair. This will be achieved by clearing debris and providing better customer service by having the issue fixed before a resident calls in with a concern. The program is divided into 10 inspection areas and one area will be completed per year. Once an inspection is completed, a red dot will be put on the inlet which will show up on every I-Pad or computer that is logged into the map system. This will keep the Stormwater Crew from doing the same inlet more than once. This program was developed in 2016 and was put into operation in 2017. In 2023, 1,506 inlet inspections were completed, and 14.38 miles of pipe were also inspected.

Sign Maintenance

The Traffic Technician is responsible for the upkeep and maintenance of the City’s Street signs. The city maintains approximately 9,500 street ID signs, stop signs, yield signs, no parking signs, plastic reflectors, Omni-Curb reflectors, traffic calming devices and other miscellaneous signs on the City’s arterials, collector roads and within the subdivisions. This maintenance includes repairs, replacements, and new installations.

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The Traffic Technician completed 173 work orders in 2023, resulting in the repair, replacement, or installation of over 460 signs, posts, and reflectors.

The Traffic Technician uses the GPS system to track when a sign has been replaced or installed.

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Streets Maintenance/Traffic Crew: Rob Kraatz, Rob Lehman, Chuck Yates, Kevin Wiest, Angel Garcia, Darian Head, Jim Begley, Sean McCurren, Louis Schulte and Andrew Snyder

Salt CO-OP 2022-2023

All (11) CO-OP members purchased Salt and Hauling through the current bid. The current bid was awarded to Compass Minerals and each member of the CO-OP worked directly with Compass Minerals. The City of O’Fallon purchased 3,500 tons for the 2022/2023 Winter Season. Once again, Compass Minerals did agree to make additional salt available for purchase above and beyond what was ordered ifneeded.

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Lincoln County Highway Dept.

Winter Weather Operations Training

During the Fall of 2022, the Street Division conducted their annual winter weather operations training. We were able to conduct both hands-on training and lessons on-line. New employees and ones that wanted or needed a refresher course reported to the Streets parking lot for hands-on training and to the Streets conference room for training on policy and procedures.

The purpose of this annual training is to present the City’s winter weather operations policy, the route maps, safe plowing procedures, and the proper procedure for filling out paperwork. The handson training at the parking lot includes an obstacle course, salt loading training and equipment troubleshooting. This gives the snow fighters the opportunity to become familiar with equipment and the routes they are assigned to plow.

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Snow and Ice Control Operations

During 2021-2022, we had winter weather events that required a response from the city. The city utilizes employees and vehicles from several different departments throughout the city: Parks, Water/Sewer, Environmental Services, Building, Engineering, Fleet, Facility Maintenance, and the Street Division.

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Slabs – 434

1,214 Street Work Orders Completed

Sidewalk – 877panels

Curb & Gutter – 18 CY

Street Creeps – 133

Sweeper – 2,719 miles

Striper – 133 linear lanes miles striped, 71 Crosswalks, 679 arrows and 332 stop bars painted

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Actual 2019 Actual 2020 Actual 2021 Actual 2022 Actual 2023 Target 2024 Square Yards of Concrete Replaced 15,900 15,978 16,272 9,594 9,398 20,000 Linear Feet – Crack Sealed/Center Lane Miles 58,374 56,289 43,038 14,354 55,187 30,000 Asphalt Replaced (in tons) 310 363 259 308 359 500 Miles of Streets Swept 1,951 1,744 899 1,293 2,719 3,000 Sign Requests 180 163 121 165 173 200 Number of Citizen Requests 2,961 2,580 2,385 2,354 1,321 2,500 Number of Citizen Requests Completed 2,891 2,506 2,428 2,149 1,214 2,500 % of Citizen Requests Completed 97% 97% 101% 91% 92% 100% Response time to Complaints <48hrs <48hrs <48hrs <48hrs <48hrs <48hrs % of Response to Complaints within 48 hrs. 100% 100% 100% 100% 100% 100%

Public Works Fair

As part of National Public Works Week, the Street Division coordinated the City’s Annual Public Works Fair which was held in May at the Ozzie Smith Ballpark parking lot on T. R. Hughes Boulevard.

The event admission to the fair is free and both parents and teachers are encouraged to bring youngsters to the event which highlights the services provided by all the O’Fallon Public Works Divisions.

Activities of the fair include an opportunity for children and adults to see the City’s big trucks and heavy equipment “up close and personal” and to meet the personnel who run this equipment. Also included in the activities are free rides on O’Fallon’s Krekel Line Train, Red Light – Green Light, giveaways, games, exhibits and a free lunch of hotdogs, chips, and water.

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ENVIRONMENTAL SERVICES DIVISION

Mission Statement

The primary mission of the Environmental Services Division is to be the “highest quality” provider of waste collection, environmentally conscious disposal, and recycling services. We will complete our mission by always being professional, efficient, safe, and honest while providing “Superior Customer Service” that is second to none! “Superior Customer Service” is defined as exceeding our resident’s expectations by listening to their needs and responding to them!

Environmental Services Personnel

Environmental Services Superintendent – Jim Wenzara

Operations Supervisor – Dan Iler

Administrative and Budget Coordinator – Wendy Tucker

Customer Service Representatives – Elizabeth Miklas and Joe Ratkewicz

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Left to right: Elizabeth Miklas, Joe Ratkewicz, Jim Wenzara, Dan Iler, and Wendy Tucker

Service Route Operators - Trash Routes

Back row left to right: Jack Long, Dontrius Mitchell, John Cook, Glenn Schoppenhorst, Chris Kozik. Front row left to right: John Osewalt, Steve Doerhoff, Justin Rumping Not pictured: Jorge Pintor and Shawn Korte

Service Route Operators – Recycle Routes

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Left to right top: Mike Eaton, Andrew Simmons, Mike Wheelehan, Brian Houdeshell (Crew Leader)

Service Route Operators – Yard Waste Routes

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Left to right top: Eric Eisenbath, Dave Frost, Tyler Gibson, Daryl Erwin Bottom: Josh Clonts and Zach Bentley Fleet Mechanics Don Cash and Jim Schuster

Roll off Operators and Cart Service Operators

Performance Measures in 2023

• O’Fallon residents rented 386 roll off dumpsters with our residential roll off program. It generated 624 tons of trash and generated $130,000 in revenue.

• We serviced 29,201 homes in 2023.

• Provided over 3,000,000 services combining trash, recycle, yard waste, carts and bulk services to our residents in 2023

• Residents dropped off an average of 559 tons of trash, from 4,643 cars at all bulk events combined in 2023.

• O’Fallon’s recycle programs generated 2,531 tons of good recyclable material.

Performance Measurements

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Shaun Armbruster, Francisco Garcia-Lara, and Tony Woodson
Actual 2019 Actual 2020 Actual 2021 Target 2022 Actual 2022 Actual 2023 Customers 26,992 28,247 28,850 28,850 28,864 29,201 Recycling (in tons) 2,212 2,744 2,850 2,850 2,587 2,531 Waste Hauling (in tons) 27,836 30,517 32,000 32,000 29,428 30,110 Yard Waste Hauling (in yards) 9,080 9,820 9,950 9,950 8,876 9,198

Service Descriptions

Trash Collection- There are eight routes that run Tuesday-Friday. Each driver works four ten-hour days. Each home is serviced one time per week. Our trucks operate with an automated arm to allow the driver to stay in the truck. All residents are issued city owned trash carts. Options include 96 or 64 - gallon cart. Some residents choose to request an additional cart for an additional fee. Residents are asked to place all trash in the cart with the lid closed. Any items placed outside the city provided cart will not be serviced. The efficiencies created by this make O’Fallon’s service the lowest cost in the area.

Bulk Service- Bulk service is available at $20 per hopper. We also offer residents an opportunity to bring their bulk trash to our transfer station on a bi-monthly basis at no charge. There are limits and rules that apply.

Recycle Collection- There are four recycle routes that run Tuesday-Friday. Each driver works four ten-hour days. Each home is serviced one time per week. Our trucks are operated with an automated arm which allow the driver to stay in the truck. Residents can choose to have a 64 or 96-gallon cart. Recycling is a FREE part of every resident’s service. We do not offer single stream recycling; therefore, our residents must follow our guidelines to have their recycling picked-up.

Yard Waste Collection- There are two routes that run Tuesday-Friday from mid-March through mid-December. Each driver works four ten-hour days. This service runs with rear-loading trucks with two drivers that alternate responsibilities throughout the day. Yard waste collection is an additional service which requires residents to sign up for at an additional charge.

Roll off Dumpster Rental- Dumpsters sized at 10 yds, 20yds and 30yds are available for residential rental. Residents can fill up to 4 tons and are allotted 7 days to fill at residence. Updated pricing for 2024 by size of dumpster: 10 yd - $320, 20 yd - $335 and 30 yd - $355.

Appliances Pickup- Residents can call to schedule a pickup of an appliance for $20 per appliance. We offer contact information for an alternative contractor who will pick up appliances for free.

City Trash Containers- Our driver’s service twenty-two rear loading containers throughout the city in various locations on Tuesday and Fridays only.

Paper and Cardboard Recycle bins- Residents have the option of recycling their paper and cardboard at City Hall, the Justice Center, and the Renaud Center 24 hours a day 7 days a week in the parking lot.

Transfer Station Operation- The City of O’Fallon owns the trash transfer station, and it is operated by Republic Services.

Christmas Tree removal- for 4 consecutive Thursday’s following Christmas we offer curb side tree pick up for $10 per tree.

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Events Hosted by Environmental Services

Bulk Waste Drop Off- City of O’Fallon residents with an account in good standing are eligible to participate in the drop off event. These events are on a bi-monthly basis. The resident will need to provide identification at the time of drop off. They can bring one truckload or one trailer load full of trash to each event and follow the guidelines provided by the department. This event is held at the Transfer Station located at 1572 Progress West Lane.

Electronics and Appliance Recycling Event- O’Fallon partnered with Midwest Recycling Center to provide the public with the opportunity to recycle unwanted electronics or appliances. This event is free except for charges on televisions and monitors. The event is held bi-monthly and is located at the Car Shield Field west parking lot.

Shred it Days- Two times a year, O’Fallon residents can have up to five document/banker’s boxes of paper shredded for no charge. For additional boxes there will be a $5 charge per box. The event is open to the public to pay $5 a box. The event is held at the garage connected to the Environmental Services Office.

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2022 Highlights and Accomplishments

• Ordered three side loader trash trucks.

• Ordered one rear loader trash truck.

• F350 Ford received for Operations Supervisor.

• Attended the annual Public Works Fair in May.

• Hosted six electronic recycling events. These events are open to anyone.

• Hosted six bulk drop off events. Open to O’Fallon residents only.

• Hosted two shred events at the Environmental Services building. 550 Residents attended the shred events.

66 nonresidents paid to attend the shred events.

• For twenty-one straight years O’Fallon Residents trash rates have remained unchanged.

• Installation of a 3rd eye camera system for our fleet of trucks used to establish validity and quality of our services.

• Created an exercise room for our team’s health and wellness goals.

• Received five new 20 yd roll off dumpsters and four new 30 yd dumpsters to keep up with the successful demand of our residential rental needs.

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Operations Supervisor’s New Truck

Still shot images of residential home with waste outside trash cart, hopper in truck and emptied can at curb.

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Arm of side loader truck in action

Screen shot image of tracked route pick-ups with new tracking system

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Room
Christmas Tree Pick-up
100 NORTH MAIN STREET • O’FALLON, MO 63366 • www.ofallon.mo.us STEVE BENDER, DIRECTOR OF PUBLIC WORKS

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