Travel & Hospitality Travel & Tourism
Our range of Courses include:
The Travel and Tourism course provides a significant focus on customer service and how employees meet the needs of the diverse range of customers they will encounter. Content includes an introduction to the Industry where students will learn about all of the component industries within the sector, such as transport, accommodation and visitor attractions and the importance of Travel and Tourism to the UK economy. Students will also learn about marketing travel and tourism products and services. A favourite in the second year is the work experience unit along with travel and tourism enterprises, where students design their own travel and tourism business. Students will take part in a series of trips during the course and will have fun learning whilst practising their customer service skills in our brand-new aircraft cabin!
Level 3 BTEC Diploma in Travel and Tourism BTEC Extended Certificate in Travel and Tourism BTEC Subsidiary Diploma in Hospitality BTEC Certificate in Aviation Operations (New) Level 2 BTEC Award in Travel and Tourism BTEC Award in Hospitality BTEC Extended Certificate in Travel and Tourism (New) Certificate in Air Cabin Crew (New)
Hospitality This course has been designed to support students to acquire the necessary skills and qualifications in the Hospitality Industry. Students will learn about the Hospitality Industry as a whole, learning about hotels, bars, restaurants and events management. Customer Service, similarly to Travel and Tourism is incorporated into the course and students enjoy the role play assessments that take place in the first year of the course. The first year ends with a food and beverage service unit, where the students visit a hotel for afternoon tea, and watch the experts at work. They then prepare and serve afternoon tea to the staff, which provides a fun learning experience. The second year, involves studying how to market the hospitality industry and the products and services within it.
Travel &
ity Hospital
For full course entry requirements, please visit coulsdon.ac.uk
Apply now at coulsdon.ac.uk/apply 27
