2021 MGA Industry Training Course Guide

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Retail Certificate Courses - Infection Control, Retail Courses MGA are partnering with ARA to provide a range of certificate courses to our members. (RTO Toid # 4049)

SIR20216 Certificate II in Retail Services - Streams (General/Food Safety) This program is designed as a pre-employment pathway program to equip candidates with skills and knowledge for ensuring jobreadiness in the retail sector.

SIR30216 Certificate III in Retail - Streams (General/Food Safety)

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations, and delivering on organisational expectations.

SIR40316 Certificate IV in Retail Management

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. Please click here for further information

HLTSS00065 – Infection control Skill Set (Retail) As a result of COVID-19, more and more workers require knowledge and skills to decrease transmission of infection while undertaking their daily duties. This course offers employees working in retail an understanding of infections in the workplace and how to minimise the risk. Training is currently funded in VIC, NSW, QLD, & TAS. Please click here for further information

SIRSS00022 - Manage disrespectful, aggressive, or abusive customers This course will be available in 2021. Expression of Interest for businesses for their employees to gain this skill please click the button below. Please click here for further information Please note government funding may be available for eligible candidate. Please refer to the current Statement of Fees for further details on ARA Retail Institute website.

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