2021 MGA Industry Training Course Guide

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Training Checklist This checklist is designed to assist on what areas should be covered with formal and on the job training.

Training to be completed

YES/NO

Food Safety • Does the business have a food safety supervisor (minimum of one)? Larger businesses may require more supervisors to assist with staff turn around, availability/departments involved • NSW- check Food Safety Supervisor current certificate (needs to be refreshed every 5 years) • Have employees completed basic food safety training (does not have to be supervisor level)

RSA • Do employees hold a current RSA certificate (state recognised) ACT – remember that the RSA must be refreshed every 3 years (Online) NSW – RSA Competency Card must be refreshed every 5 years (online NSW Liquor & Gaming ) VIC- RSA must be refreshed every 3 years (VCGLR online refresher)

Tobacco • Have employees completed the state tobacco course and signed off acknowledge forms Victoria- ensure employees complete this course every 6 months

WHS Are your employees aware of; • Manual handling • Slips and Trips • What to do in an emergency • Code of Conduct within the workplace • How to complete an incident report

Customer Service • Do your employees have basic product knowledge and can answer customer queries • Do your employees know how to use the POS

Induction Paperwork • Employees Personal Details inc tax number, superannuation emergency details • Orientation of premises and storage locker • Emergency Evacuation procedures • Location of 1st Aid Kit and fire extinguishers

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