2021 MGA Industry Training Course Guide

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Enrolment Information HOW TO ENROL Click here for the MGA website

PAYMENT OPTIONS Acceptable payment methods are by credit card (no AMEX or Diners Club) through our website.

REQUISITES / LANGUAGE LITERACY AND NUMERACY (LLN) With all short courses offered at MGA Industry Training, there are no training prerequisites to complete prior. However, there are some requirements around language, literacy, and numeracy. In order to complete online courses participants should be able to perform everyday tasks such as: •

Using an instant messenger tool

CANCELLATION AND REFUND

Using email at work

POLICY

Responding to customer complaints

Following a recipe

Please refer to our cancellation and refund policy on our website.

ENROLMENT CANCELATION POLICY Please refer to our cancellation and refund policy on our website. All courses have duration and due dates for completion.

PARTICIPANT HANDBOOK The MGA Industry Training (RTO 21148) Participant Handbook includes all information regarding student policies and procedures and is available through our website.

If you have any concerns about the skills required to participate in this course, please contact MGA Industry Training and we will be happy to discuss your situation and support you throughout your learning.

INTERNATIONAL STUDENTS Education institutions can only enrol and deliver education services to students in Australia on a student visa if they are registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). MGA Industry Training is not a CRICOS registered RTO, therefore cannot deliver our accredited units. Please locate your local CRICOS RTO for the delivery of your nominated courses.

MGA INDUSTRY TRAINING TECHNICAL REQUIREMENTS All accredited online courses require access to workplace / commercial premises, internet, computer/smartphone with video recording capabilities for demonstration assessment pieces. All our assessments are a combination of online questions, case studies and practical demonstrations via video.

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