ENGLISH VOCABULARY IN USE - ADVANCED

Page 14

3

Applying for a job A

A job ad 1

FDR BANK

Careers

Branches About Us Contact

Customer Service Assistant Do you have excellent communication skills and a genuine passion for1 customer service? Are you looking for a challenging2 role within a fast-paced3 working environment? FDR Bank has several new openings4 for Customer Service Assistants. Reporting to5 the Customer Service Manager, you will be responsible for dealing with customer enquiries on the phone and via email. No previous experience6 is necessary as full training7 will be given. The post8 offers excellent career prospects9 to candidates who demonstrate leadership qualities10 as we are keen to promote and develop talent within the company. We offer a competitive salary11 and an attractive benefits package12 including pension, healthcare plan and subsidised13 meals. If this sounds like the job for you, then click here to fill in the online application form, including details of your salary expectations.

B

if you have a passion for something, you like it very much 2 a positive word for something which is exciting and difficult 3 if an environment is fast-paced, things happen quickly there 4 available jobs 5 if you report to someone, he/she is your boss 6 experience of this type of job from before 7 all the training you need 8 job 9 opportunities for promotion and career development 10 the ability to lead a group 11 as good as, or better than, other salaries for similar jobs 12 all the extra benefits that a company offers (as well as a salary) 13 partly paid for by the company

A cover letter You want your application to stand out [be better than others], so you should include a clear, well-written cover letter1 which highlights key points from your CV. Here is a letter sent with the application for the job in A above. Dear Sir or Madam2

Mention any studies or training courses you have done which are relevant to [connected to] the role.

If you have previous managerial experience, you can say ‘In my previous role as (Sales Manager), I led a team of (four people).’

Please find attached my CV in support of my application for the position of Customer Service Assistant. I have just completed my degree in Business Studies and am keen to gain hands-on3 experience in this area. During my course I chose to study several modules on banking and finance, as I have always been interested in working in this field4. In addition, I have worked as a parttime sales assistant in a large department store for the last two years. This has given me valuable customer-facing5 experience, as well as developing good communication skills both with customers and the rest of the team. I am a team player6 and I am keen to develop my career and gain managerial experience7 in the future. Thank you for taking the time to consider this application and I look forward to hearing from you. Yours faithfully8 Rebecca White

12

English Vocabulary in Use Advanced

Be sure to specify the job you are applying for at the beginning of the letter.

It is important to mention any relevant experience you have, to show your suitability for the role. If you can, provide examples of specific projects you have carried out. [done]

1

a letter sent with a job application (also called a covering letter) 2 how you start a letter when you do not know the name of the person you are writing to 3 practical, direct (not theoretical) 4 area of business or activity 5 dealing directly with customers 6 a person who is good at working with others 7 experience of managing other people 8 how you finish a letter when you do not know the name of the person you are writing to


Turn static files into dynamic content formats.

Create a flipbook

Articles inside

101 Red tape

4min
pages 210-211

Index

57min
pages 279-300

100 In the headlines

5min
pages 208-209

Acknowledgements

4min
pages 301-302

99 Language and gender

4min
pages 206-207

98 Divided by a common language

4min
pages 204-205

92 Collocation: which words go together

4min
pages 192-193

96 Connotation: making associations

5min
pages 200-201

91 One word, many meanings

4min
pages 190-191

93 Metaphor: seeing the light

5min
pages 194-195

95 Brushing up on phrasal verbs

5min
pages 198-199

94 Idioms for everyday situations and feelings

3min
pages 196-197

90 Easily confused words

4min
pages 188-189

89 English: a global language

4min
pages 186-187

88 Word-building and word-blending

3min
pages 184-185

87 Suffixes: forming new words

4min
pages 182-183

84 The way you say it

4min
pages 176-177

86 Prefixes: creating new meanings

5min
pages 180-181

83 Give or take: more vague expressions

4min
pages 174-175

85 Abbreviations and acronyms

4min
pages 178-179

82 Whatchamacallit: being indirect

5min
pages 172-173

81 Writing: style and format

5min
pages 170-171

80 Academic writing: text structure

4min
pages 168-169

79 Academic writing: making sense

4min
pages 166-167

76 Promises and bets

5min
pages 160-161

78 Agreement, disagreement and compromise

4min
pages 164-165

77 Reminiscences and regrets

5min
pages 162-163

75 A pat on the back: complimenting and praising

4min
pages 158-159

74 Apology, regret and reconciliation

5min
pages 156-157

73 Complaining and protesting

4min
pages 154-155

72 Permission: getting the go-ahead

3min
pages 152-153

71 Number: statistics and quantity

4min
pages 150-151

70 Modality: expressing facts, opinions, desires

4min
pages 148-149

68 Spot the difference: making comparisons

4min
pages 144-145

69 Difficulties and dilemmas

5min
pages 146-147

66 Speed: fast and slow

5min
pages 140-141

65 All the colours of the rainbow

4min
pages 138-139

64 Weight and density

4min
pages 136-137

63 Sounds: listen up

4min
pages 134-135

62 Manner: behaviour and body language

4min
pages 132-133

61 Motion: taking steps

4min
pages 130-131

60 Time: once in a blue moon

4min
pages 128-129

59 Space: no room to swing a cat

4min
pages 126-127

58 Energy: from fossil fuels to windmills

5min
pages 124-125

57 Technology of the future

4min
pages 122-123

56 Technology and its impact

5min
pages 120-121

55 Industries: from manufacturing to service

4min
pages 118-119

51 Healthcare

3min
pages 110-111

54 Diet, sport and fitness

5min
pages 116-117

53 Medical language

5min
pages 114-115

52 Illness: feeling under the weather

5min
pages 112-113

50 The news: gathering and delivering

5min
pages 108-109

49 Advertising

4min
pages 106-107

47 The media: in print

5min
pages 102-103

46 Personal finance: making ends meet

5min
pages 100-101

44 War and peace

5min
pages 96-97

43 The letter of the law

4min
pages 94-95

45 Economy and finance

5min
pages 98-99

48 The media: internet and email

5min
pages 104-105

35 Authorities: customs and police

5min
pages 78-79

41 British politics

6min
pages 90-91

40 The haves and the have-nots

5min
pages 88-89

39 History: since the dawn of civilisation

4min
pages 86-87

37 Festivals in their cultural context

4min
pages 82-83

38 Talking about language

4min
pages 84-85

36 Beliefs

4min
pages 80-81

34 Here to help: customer service

5min
pages 76-77

33 Our endangered world

4min
pages 74-75

32 The animal kingdom

5min
pages 72-73

31 Taking root and reaping rewards

5min
pages 70-71

29 Weather and climate

3min
pages 66-67

27 Attracting tourists

5min
pages 62-63

26 Travel and accommodation

5min
pages 60-61

30 Brick walls and glass ceilings

5min
pages 68-69

28 Describing the world

4min
pages 64-65

25 On the road: traffic and driving

6min
pages 58-59

24 Dinner’s on me: entertaining and eating out

4min
pages 56-57

23 Food: a recipe for disaster

5min
pages 54-55

22 Talking about books

5min
pages 52-53

19 Socialising and networking

5min
pages 46-47

21 The visual arts

5min
pages 50-51

17 All the rage: clothes and fashion

6min
pages 42-43

18 Home styles, lifestyles

4min
pages 44-45

20 The performance arts: reviews and critiques

4min
pages 48-49

16 Free time: relaxation and leisure

4min
pages 40-41

15 Birth and death: from cradle to grave

6min
pages 38-39

14 Negative feelings

5min
pages 36-37

13 Emotions and reactions

4min
pages 34-35

10 Describing people: personality and character traits

5min
pages 28-29

11 Relationships: friends forever

4min
pages 30-31

12 Relationships: ups and downs

4min
pages 32-33

9 Describing people: appearance and mannerisms

4min
pages 26-27

7 At work: careers

5min
pages 22-23

1 Cramming for success: study and academic work

6min
pages 10-11

Introduction

6min
pages 8-9

Thanks

0
page 7

2 Education: debates and issues

5min
pages 12-13

4 Job interviews

5min
pages 16-17

6 At work: job satisfaction

4min
pages 20-21

5 At work: colleagues and routines

5min
pages 18-19

3 Applying for a job

5min
pages 14-15
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.