CATEGORY 1 – KINGSBRIDGE HOMES WARRANTY As previously mentioned, pursuant to Clause 39 of your Building Contract, Kingsbridge Homes offers a New Home Warranty service for three (3) months after handover. The following process has been developed to assist with us attending to your items as soon as practicable. Please take the time to review the steps carefully so we can accelerate your warranty queries. For any assistance after the Kingsbridge Homes New Home Warranty Period (3 months from handover), please write to the HomeCare team. We will arrange for an assessment to be carried out on the issues raised and determine whether repair works need to be carried out. Please bear in mind that whilst we will strive to fix any defaults certain items, including but not limited to, normal wear and tear, normal shrinkage, hairline cracks, valve washers and paint touch-ups are not defects and are not covered under the warranty period. As the owner, you are responsible for looking after your home, including but not limited to, landscaping, ongoing maintenance and regular home care on your home as stated in the Special Conditions in your HIA Victorian New Homes Contract. To ensure that all warranties are honoured by the manufacturers, we advise that you follow all guidance material on the care and use of all products to ensure the warranty conditions of any manufacturer are met. We have also taken this opportunity to provide further information including but not limited to your homes foundation and footing system
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