Customer Service Stand Outs on the Sunshine Coast We believe the way to focus on getting good customer service is to shout out about some businesses who are definitely getting it right!
All’ Antica
Helen and Shane McNalley
For the past 25 years All’ Antica has a rich history and heritage, serving traditional Italian cuisine in a welcoming and warm environment. All’ Antica in Italian means ‘in the traditional way’ so at the core of the restaurant are traditional recipes showcasing provincial cuisine.
Shout Out
Our customer service shout out is to Nicky Orchard from Orchard Financial Group because of her amazing service in helping people achieve their goals both financially and personally.
HOW WE SPOIL OUR CUSTOMERS We like to spoil our customers on arrival with complimentary olives just to get the dining experience started. We like them to feel like they have stepped into our home, a warm and relaxed environment and enjoy traditional Italian food and don’t forget we have some amazing wines as well.
5444 0988 3/115a Point Cartwright Drive, Buddina www.allantica.com.au
Bartercard
David Horne
Bartercard , the world’s largest trade exchange, guarantees sales and has been helping business grow on the Sunshine Coast for more than 20 years. More than 24,000 businesses exchange goods and services to the value of AUD$600 million without the use of cash across 10 countries.
HOW WE SPOIL OUR CUSTOMERS Bartercard connects like-minded business owners to create new opportunities. Our dedicated Account Managers work with you gaining an insight into your business which translates into increased sales, improving cash flow and increasing the profitability of your business.
Shout Out
We would like to give a shout out to Jeanette, Emma and the team at Blend Hair & Beauty in Currimundi. You are always greeted with a friendly smile and made to feel like you are the most important person in the world!
1300 BARTER (1300 227 837) admin@bartercardsc.com.au www.bartercard.com.au
Austwide
Sarah Fisher
Austwide Insurance Brokers is owned and managed by Sarah Fisher. Sarah is a motivated and creative insurance expert who has expertise in almost every area of business and personal insurance. Austwide’s greatest source of new business is from referrals.
Shout Out
Is to Bec Holliday from Captured by Bec, for her effervescent service and creative flare. We love our corporate photos, she made it so easy and the end result is brilliant.
HOW WE SPOIL OUR CUSTOMERS We believe in offering our clients personal service and advice with quick turnaround times and caring support with claims. We enjoy building long term working relationships with our clients. Good service is about understanding our clients’ needs and objectives and providing them with advice appropriate to their business.
Austwide IBS PTY LTD T/as Austwide Insurance Brokers ABN 65 237 964 223 | Authorised Representative No. 343827 Authorised Representative of Ausure Pty Ltd T/as Ausure Insurance Brokers ABN 94 096 971 854 | Licence No. 238433
07 5474 3040 sfisher@austwideinsurancebrokers.com.au www.austwideinsurancebrokers.com.au BUSINESS MATTERS 15
