SEEbtm magazine No 15 - MUST HAVE for a successful conference

Specijalizovani časopis za poslovna putovanja i kongresni turizam Jugoistočne Evrope Specialized magazine for business travel and meetings industry of South East Europe Broj 15 / maj 2014 / No. 15 / May 2014 www.SEEbtm.com

tema broja:

„Must-have“ za uspešne konferencije cover story:

”Must-have“ For a Successful Conference Savremen način deljenja i dobijanja informacija:

„Must-have“ aplikacije kada idete na konferenciju

Kakva usluga se očekuje:

„Must-have“ osobine i veštine event menadžera

Modern Concept of Sharing and Getting Information:

”Must-have“ APP When You Go to a Conference What kind of service is expected:

”Must-have“ Characteristics and Skills of an Event Manager

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I M P R E S S U M Izdavač, produkcija i marketing: The Best Solutions Ljube Šercera 13/10 11000 Beograd, Srbija Tel/fax: +381 11 3960 388 Tel: +381 11 3098 468 Web: www.SEEbtm.com www.kongresniturizam.com, www.SEEmice.com E-mail: office@kongresniturizam.com Direktor: Ivan Milić Glavni i odgovorni urednik: Miona Milić Urednički tim: Svetlana Gavrić, Mirjana Jokić Lektura: Lexica prevodilačka agencija Dizajn i priprema za štampu: Dizajn Studio Nemet Štampa: Štamparija Stojkov

„Must-have“ način razmišljanja pr­ vo je počeo da se vezuje za modu i modne trendove, ali je njegova primena znatno proširena.

Sa raznih strana dobijamo informa­ cije šta je to što je „must-have“ ovog leta, koji komadi garderobe su neophodni, kakva obuća, tašne, torbe, nakit i ostali asesoari.

Koje boje pro­sto MORAMO da imaFoto: Jelena Vemić mo u svom or­manu ovog leta, koje plaže MORAMO da posetimo ako odemo u određenu destinaciju.

Za određeni posao, često se navode osobine koje su neophodne da osoba poseduje kako bi bila adekvatna za posao koji obavlja. Pa se te osobine uglavnom prepišu u CV: uporan, vredan, istrajan, željan dokazivanja i na­ predovanja, pogodan za rad pod pritiskom, podjednako dobro radi u timu i samostalno.

Tiraž: 3.000 Periodičnost: kvartalno Datum izdavanja: maj 2014.

Broj 15 Godišnja pretplata za SEEbtm sa PDV-om i dostavom na adresu (4 izdanja) za: - Srbiju iznosi 2.500,00 dinara - inostranstvo 35,10 eura Zahtev za pretplatu dostaviti na e-mail: pretplata@SEEbtm.com Copyright © The Best Solutions; sva prava zadržana Iako su veliki napori učinjeni kako bi se osigurala tačnost svih informacija uključenih u ovoj pu­ blikaciji, The Best Solutions ne može biti odgo­­ voran za eventualne greške i nepreciznosti na­ stale u njoj. Za korišćenje bilo kojih sadržaja iz publikacije potrebna je pismena dozvola.

CIP - Каталогизација у публикацији Народна библиотека Србије, Београд 640. 4 ( 497 ) ( 036 ) 338. 48 - 6 : 65 (497) SEEbtm : Southeast Europe business travel and meetings magazine : 2014 / [ editor in chief Miona Milić ] . - 15th ed. - Belgrade : The Best Solutions , 2014 ( Belgrade : Stojkov ). 92 str . : fotogr . ; 30 cm

Informacije o tome šta nam je od tehnologije neophodno, za svakodne­vno funkcionisanje, takođe dobijamo sa raznih strana. Ne možemo bez mobil­nih telefona, socijalnih mreža, neophodan nam je i laptop, navigacija u ko­lima.

Obzirom da nam je mozak pripremljen na dobijanje informacije tipa „musthave“, za ovaj broj SEEbtm magazina pripremili smo temu u skladu sa tim.

Pročitaćete koji su to standardi koje je svaka konferencija neophodno da zadovolji, kao i koje sadržaje i zahteve hotel ili prostor mora da ispuni kako bi bio dobar domaćin tim događajima, koje mobilne aplikacije su „must-have“ kada prisustvujete nekoj konferenciji ili kongresu, koje su to „must-have“ osobine i veštine koje event menadžer treba da poseduje, i još mnogo toga.

Tokom godina stvari se menjaju zajedno sa trendovima, ali ono što treba da ostane konstantno kao „must-have“ jeste ljubav i poštovanje prema sebi i bliskima, kao i dobra reputacija, pa će samo po sebi, sve što obučemo, izgo­ vorimo, uradimo... biti „must-have“.

Pogađate, SEEbtm magazin je u „must-have“ društvu.

Miona Milić, glavni i odgovorni urednik

Tiraž 3 . 000 .

ISBN 978-86-87655-00-3 1. Milić, Miona [ главни и одговорни уредник ] а ) Угоститељски објекти - Балканске државе - Водичи COBISS . SR - ID 152412940

SEE Business Travel & Meetings magazine · maj 2014

sadržaj

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26.

42.

Formula 1 – Sa drugačije tačke gledišta

„Must-have“ osobine i veštine event menadžera

Aktuelne teme:

48.

66.

„Must-have“ za uspešne konferencije

Pula – Grad rimskog carstva star 3 milenijuma

Istraživanje:

Destinacija:

73.

84.

Madrid – Grad koji radne sastanke pretvara u zadovoljstvo

Adrenalin parkovi – Da li ste spremni da prihvatite izazov?

Kongresni biro:

Novosti i događaji............................................5 Novo i renovirano..........................................14 Aktuelan događaj: 21. Evropski kongres o gojaznosti – ECO 2014 .............................18 Industrija: adriatica.net Grupa – Dugogodišnja tradicija u kombinaciji sa najnovijim trendovima......22 Aktuelne teme: Formula 1 – Sa drugačije tačke gledišta ........................26

Tema broja:

Zanimljivost:

Hotel: Radisson Blu Stari mlin hotel, Beograd . .........................40

Destinacija: Pula – Grad rimskog carstva star 3 milenijuma .......................................66

Tema broja: „Must-have“ osobine i veštine event menadžera . .......................42

Kongresni biro: Madrid – Grad koji radne sastanke pretvara u zadovoljstvo...............73

Hotel: MK Mountain Resort, Kopaonik . ...............46

Trendovi: Korporativna društvena odgovornost – Pomodarstvo il neophodnost? . .................79

Istraživanje: „Must-have“ za uspešne konferencije . .....48 Hotel: Hotel Aristos, Zagreb ..................................54

Tema broja: „Must-have“ IT rešenja . .............................33

Praksa: aces povezuje mlade kroz rad i zabavu......56

Tema broja: „Must-have“ aplikacije kada idete na konferenciju ........................36

Hotel: „Casa del Mare – Small Hotels Group“, Crna Gora .................64

SEE Business Travel & Meetings magazine · maj 2014

Sajam: „IT&CM KINA 2014“ – Vodeći međunarodni MICE događaj u Kini ............81 Zanimljivost: Adrenalin parkovi – Da li ste spremni da prihvatite izazov? .......................................84 Rečnik pojmova ............................................88 Zanimljivosti . ...............................................89

introduction

i n t r o d u c t i o n

I M P R E S S U M Publisher, production and marketing: The Best Solutions Ljube Sercera No 13/10 Street 11000 Belgrade, Serbia Phone/fax: +381 11 3960 388 Phone: +381 11 3098 468 Web: www.SEEbtm.com www.kongresniturizam.com, www.SEEmice.com E-mail: office@kongresniturizam.com Director: Ivan Milic Editor-in-Chief: Miona Milic Editorial team: Svetlana Gavric, Mirjana Jokic Lecture: Lexica Translation Agency Design & Layout: Dizajn Studio Nemet Printing office: Štamparija Stojkov Circulation: 3.000 Periodicity: quarterly Issue date: May 2014.

No 15 Annual subscription for SEEbtm magazine, VAT and shipment included (4 issues) for: - Serbia 2,500.00 RSD - abroad (4 issues) 35.10 EUR Request for subscription please send to an e-mail: subscription@SEEbtm.com Copyright © The Best Solutions All rights reserved Although every effort is made to ensure that ac­curacy of information contained in this pu­ bl­i­­cation, The Best Solutions cannot be he­ld re­sponsible for any errors or inaccuracies conta­ i­­ned within it. For the content reproduction it is required to get the written editorial co­nsi­ gnment.

CIP - Каталогизација у публикацији Народна библиотека Србије, Београд 640. 4 ( 497 ) ( 036 ) 338. 48 - 6 : 65 (497) SEEbtm : Southeast Europe business travel and meetings magazine : 2014 / [ editor in chief Miona Milić ] . - 15th ed. - Belgrade : The Best Solutions , 2014 ( Belgrade : Stojkov ). 92 str . : fotogr . ; 30 cm

The “must-have” way of thinking was originally connected to fashion and fashion trends but it has since spre­ad considerably.

We are constantly told from vario­ us sides what we “must-have” this summer, what clothes must be pa­rt of our wardrobe, what kind of sho­es, bags, jewelry, and other accessori­es we must possess, what colors we si­ m­ply MUST wear this summer, what be­aches we MUST visit if we go to a certain destination.

Photo by: Jelena Vemic

When looking for a job, we are often told what character traits are a must for some job position. So those characteristics, without much thinking, just get copied into our CV: result driven, hard-working, dependable, ambitious, good under pressure, equally good in team and individual work, etc.

We also keep getting information from all sides about what technical devices we must have for our everyday functioning. We cannot survive without mobile phones, social networks, and we definitely need a laptop, and GPS in our car.

As our brains are already prepared to receive “must-have” types of infor­ mation, for this edition of SEEbtm magazine we have prepared an article to suit this trend. You will read about what every conference must have, what contents it must provide, the type of hotel and facilities requirements it must fulfill to ensure success when hosting the event, which mobile applicati­ons you “must-have” when attending a conference or congress, what are “musthave” characteristics and skills for an event manager, and many other things.

Over time, “must-have” things are changing to suit current trends, but what needs to remain constant is “must-have” love and respect for oneself and for others, so as good reputation. If we have that, everything we wear, say, or do will naturally fulfill the role of a “must-have”.

Yes, you are right, SEEbtm magazine is a member of the “must-have” club.

Miona Milic, Editor-in-Chief

Tiraž 3 . 000 .

ISBN 978-86-87655-00-3 1. Milić, Miona [ главни и одговорни уредник ] а ) Угоститељски објекти - Балканске државе - Водичи COBISS . SR - ID 152412940

SEE Business Travel & Meetings magazine · May 2014

contents

c o n t e n t s

29.

44.

Formula 1 – From Different Point of View

“Must-have” Characteristics and Skills of an Event Manager

Hot topics:

51.

69.

“Must-have” for a Successful Conference

Pula – A Roman Empire City 3 Thousand Years Old

76.

86.

Madrid – City That Makes Work Meetings a Pleasurable Time

Adrenalin Parks – Are You Ready to Take the Challenge?

Research:

Convention Bureau:

News and events.............................................9

Cover story:

New and improved........................................16

Hotel: Radisson Blu Old Mill Hotel, Belgrade . .....41

Hot topics: 21st European Congress on Obesity – ECO 2014 . ..............................19

Cover story: “Must-have” Characteristics and Skills of an Event Manager .................44

Industry: adriatica.net Grupa – Combining Long-Standing Tradition With the Latest Trends................24

Hotel: MK Mountain Resort, Kopaonik . ...............47

Hot topics: Formula 1 – From Different Point of View .....................29

Hotel: Hotel Aristos, Zagreb ..................................55

Research: “Must-have” for a Successful Conference . ...51

Cover story: “Must-have” IT Solutions . ..........................34

Practice: aces Connects Young People Through Work and Fun................................60

Cover story: “Must-have” App When You Go to a Conference ....................38

Hotel: “Casa del Mare – Small Hotels Group”, Montenegro ................................................65

SEE Business Travel & Meetings magazine · May 2014

Destination:

Interesting:

Destination: Pula – A Roman Empire City 3 Thousand Years Old . ................................69 Convention Bureau: Madrid – City That Makes Work Meetings a Pleasurable Time............76 Trends: Corporate Social Responsibility – Fad or Necessity? ........................................80 Exhibition: IT&CM CHINA 2014 – The Leading International MICE Event in China . ...........82 Interesting: Adrenalin Parks – Are You Ready to Take the Challenge? . .....86 Term dictionary ............................................88 Interesting news . .........................................91

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Hotel Prag, Beograd ove godine obeležava 85. rođendan Hotel Prag u Beogradu pono­ sno stoji na usluzi gostima pre­stonice od 1929. godine, a može se pohvaliti tradicijom, kvalitetom i trajanjem.

Nakon kompletnog renoviranja, Hotel Prag pored 82 so­be, restorana i pivnice, u svojoj ponudi ima i 3 konferencijske sale, kao i 2 biznis kancelarije. Upravo je ponuda i opremljenost konferencijskih kapaciteta doprinela da hotel, pored kategorije četiri zvezdice dobije i kategoriju poslovni hotel. Menadžment hotela je ponosan što su imali priliku da ugoste brojne kompanije, asocijacije, udruženja, agencije koje su organizovale seminare, edukacije, treninge, team building-e, konferencije.

Hotel Prag nastavlja tradiciju jednog od najstarijih hotela u prestonici i prilagođava se potrebama sadašnjice.

Spoj dugogodišnjeg iskustva u pružanju usluga smeštaja i is­ hrane i adaptiranje za potrebe savremenog hotelijerstva rezultirale su raznovrsnom ponudom.

Plan menadžmenta hotela je da traju i usavršavaju se kao i do sa­da, u 85 godina dugoj istoriji hotela.

Konferencija „e-Turizam“, Beograd, Srbija Konferencija o primeni in­ter­ neta i društvenih medija u tu­ri­ z­mu pod nazivom „e-Tu­ri­z­am“, održana je 10. maja 2014. godine u Privrednoj ko­mori Srbije u Beogradu, a organizatori su bili udruženje Sr­bija za mlade, agencija Tou­rism Management and Consulting i Pri­vredna ko­mo­ra Srbije.

Na konferenciji učesnicima su (160 predstavnika pri­vrede, javnog i pri­vatnog turističko-ugostiteljskog sektora, studenata tu­ ri­­z­ma) bili predstavljeni dobri primeri iz prakse od strane preda­ vača sa velikim praktičnim iskustvom.

Neke od tema bile su „Saradnja sa agencijama”, „Kako (ne) kori­ stiti društvene mreže u ugostiteljstvu”, „Internet marketing u službi prodaje hotelskih kapaciteta”, „Korišćenje aplikacija u pro­ mociji turizma”, kao i mnoge druge.

Zira hotel, Beograd uspešno započeo godinu Zira hotel koji se nalazi u Beogradu, a koji je otvoren u maju 2008. godine, se vrlo brzo na tržištu pozicionirao kao poslovni hotel koji nastoji da gostima pruži vrhunsku uslugu.

Shodno tome, 06. marta 2014. godine hotel Zira je proslavio mali jubilej.

Naime reč je o sto pedeset hiljaditoj izdatoj sobi od dana otva­ ranja hotela.

Za gošću koja je rezervisala ovu sobu bili su pripremljeni razni pokloni.

Takođe, menadžment hotela očekuje da uskoro proslavi i novi jubilej kada će dočekati dve stotine hiljaditog gosta.

Kao dodatna potvrda kvaliteta i kontinuiteta u radu Zira hotela je i nagrada „TripAdvisor Travellers’ Choice“ koja je dode­ljena od strane portala Tripadvisor.com početkom 2014. godine.

novosti i događaji

n o v o s t i

Android aplikacija hotela Tami Residence, Niš Hotel Tami Residence, koji je otvo­ ren 2009. godine je za svoje goste početkom marta 2014. godine po­ krenuo android aplikaciju.

Zahvaljujući ovoj aplikaciji gosti mo­ gu dobiti sve informacije o hotelu, bi­lo da se one odnose na smeštaj, ko­­n­gresni centar, cene ili turističku po­nudu Niša.

Android aplikacija je kao i sajt optimizovan za mobilne telefone i tablete, s tim da ima uprošćenu formu online rezervacija soba i restorana pomoću koje gosti na jednostavan način mogu izvršiti rezervaciju.

Takođe, u okviru aplikacije osmišljena je jako efikasna forma za lokaciju hotela.

Deo aplikacije koji se odnosi na lokaciju hotela pruža i mogućnost lociranja gosta u odnosu na hotel.

Hotel Tami Residence raspolaže sa ukupno 70 soba od kojih: 3 jednokrevetne, 32 lux sobe (single/double), 31 standard soba (2 sobe su adaptirane za osobe sa invaliditetom) i 4 apartmana.

Prva knjiga za profesionalce u marketingu i prodaji hotela: „Kako da pridobijete događaje za vaš prostor“ Knjiga „Kako da pridobijete događaje za vaš prostor“ (Winning Meetings and Events for Your Venue), koju su napisali Rob Dejvidson i Entoni Hajd, prva je knjiga na svetu namenjena profesionalcima iz oblasti marketinga i prodaje u kongresnim centrima, hotelima i ostalim vrstama prostora za održavanje sastanaka, kongresa, proslava i ostalih događaja. Knjiga obuhvata sve što treba znati kako bi bili uspešni u pronalaženju profitabilnih klijenata za događaje u vašem prostoru. „Kako da pridobijete događaje za vaš prostor“ daje jasne i sveobuhvatne smernice ka širokom spektru tehnika koje zaposleni u marketingu i prodaji treba da savladaju kako bi uspešno pridobili sastanak i poslovni događaj za svoj prostor. Knjiga se može kupiti po ceni od 30 funti.

SEE Business Travel & Meetings magazine · maj 2014

novosti i događaji

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Kongresni centar „Master“ Novosadskog sajma domaćin mnogobrojnih događaja Kongresni centar „Master“ Novosadskog sajma do kra­ ja 2014. godine biće mesto održavanja domaćih i me­ đunarodnih skupova.

Tokom dva dana, 05. i 06. ma­ja, održana je 2. među­ na­rodna dunavska konfe­ re­­n­cija o kulturi u organizaciji Kulturnog centra Novog Sada.

Mnoštvo poslovnih i stručnih skupova obeležiće i 81. me­đu­ narodni poljoprivredni sajam od 20. do 26. maja.

Kraj istog meseca rezervisan je za 5. simpozijum stomatologa i saradnika sa međunarodnim učešćem, u organizaciji Klinike za stomatologiju Vojvodine, Stomatološkog fakulteta u Beogradu i Novosadskog sajma, dok su za septembar najavljene Balkanska IT konferencija „BalCCon2k14“ - skup međunarodne hakerske zajednice, u organizaciji LUGoNS-a. „SETAC Europe 20th LCA Case Studies Symposium” održaće se od 24. do 26. novembra 2014. godine.

Organizatori skupa su Svetska međunarodna asocijacija za he­ miju i ekotoksikologiju (SETAC) i Fakultet tehničkih nauka u Novom Sadu.

Regionalna konferencija „Lideri za Lidere”, Zagreb, Hrvatska Regionalna konferencija „Li­ de­­ri za Lidere” održana je 16. ma­ja 2014. godine u ho­­telu Westin u Zagrebu, u Hrva­t­­ skoj.

Tema ovogodišnje konfe­re­ n­cije bila je „Strategic Ma­ nage­ment, Leadership i Life Ba­­lance” a konferenci­ja je okupila vodeće hrvatske i regionalne li­de­re iz područja međunarodnog poslovanja, finansija, pro­izvo­ d­nje i obrazovanja, kao i iz turizma, enogastronomije, sporta i umetnosti. Cilj konferencije bio je da se poslovnim modelima, primerima i pristupom razviju strategije u poslovanju koje koriste lideri iz različitih delatnosti koji pokazaju kako su domaće kompanije pouzdan partner u poslovanju.

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Hotel DoubleTree

by Hilton Zagreb vlasnik sertifikata za „Zeleno poslovanje“ Hotel DoubleTree by Hilton Zag­reb jedan je od samo 3 hotela u Hr­vatskoj koji su dobili sertifikat „sustai­nable hotel“ u najvišoj, superior ka­te­goriji.

Kao članu jedine multibrand kom­pa­ nije u ugostiteljskoj indu­striji koja je postavila merenje i poboljšanje odr­ živosti za svoj br­and standard, ovo je još jedno veliko priznanje i doda­tna potvrda svih akcija preduzetih u hotelu i kroz sve sektore.

U hotelu DoubleTree by Hilton Zagreb najvredniji u naporima za ostvarenjem održivosti u poslovanju su ljudi.

Bez njihovog znanja i delovanja, sastav ne bi bio efikasan kao što jeste, s toga se puno ulaže u obrazovanje zaposlenih.

Osim online kurseva o održivosti kao i internih predavanja i kontinuiranog nadograđivanja znanja, stalno se mere učinci pojedi­ nih sektora i dogovaraju nove pozitivne akcije.

Sertifikat je dodelila Udruga poslodavaca u hotelijerstvu u sklo­ pu pilot-projekta „Zeleno poslovanje u hotelijerstvu“.

U projektu je učestvovao 21 hotel iz cele Hrvatske.

3. Hrvatski kongres lečenja bola, Osijek, Hrvatska 3. Hrvatski kongres leče­nja bola sa međunarodnim uče­ šćem održaće se u periodu od 22. do 24. maja 2014. go­dine u hotelu Osijek u Hr­ va­tskoj.

Kongres je organizovan od stra­ne Hrvatskog društva za liječenje boli Hrvatskoga liječničkog zbora.

Na kongresu će biti predstavljena dostignuća iz proteklog perioda, razmeniti iskustva i raspravljati o aktuelnim problemima.

Jedan od važnih ciljeva ovoga kongresa je stvaranje transregi­ onalnog foruma za dalju saradnju na području istraživanja, edu­ kacije i lečenja bola.

6. Međunarodna konferencija o održivom turizmu, Opatija, Hrvatska 6. Međunarodna konferencija o održivom turizmu biće održana od 08. do 10. jula 2014. godine u Opatiji, u Hrvatskoj.

Na konferenciji će biti razmotrena pitanja vezana za postizanje društvene i ekonomske održivosti turizma uz mehanizme upravljanja potrebne kao podrška održivom turizmu.

Neke od ključnih tema biće strategije u turizmu, pitanja vezana za čovekovu oko­ linu, turizam kao instrument razvoja, gradski turizam, ruralni turizam, temat­ski parkovi itd. Konferenciju organizuje Wessex Institute of Technology iz Velike Brita­ nije, University Complutense iz Španije i Hrvatski hidrografski institut.

SEE Business Travel & Meetings magazine · maj 2014

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„Travellers Choice” za Boutique Hotel „Casa del Mare – Mediterraneo“, Crna Gora Boutique hotel „Casa del Mare – Mediter­ra­ neo“, iz Kamenara, u Cr­noj Gori, koji svakom gostu pruža užitak i osećaj tople kućne at­ mo­sfere nagrađen je od strane portala Trip­ advisor.com.

Tripadvisor.com, jedan od vodećih i najpoznatijih svetskih po­r­ta­la kada je reč o putovanjima nagradio je Boutique hotel „Casa del Mare – Mediterraneo“, sa „Travellers Choice” za 2014. go­dinu.

Nagrada „Travellers Choice” je nagrada koju prima nešto manje od 1% hotela koji se nalaze na ovom portalu, a ima ih preko mi­lion.

Menadžment hotela je jako ponosan na ovu nagradu, s obzirom da se ona dodeljuje na osnovu izbora korisnika koji koriste ovaj portal.

Inače, Boutique hotel „Casa del Mare – Mediterraneo“, ima 8 moderno opremljenih soba/apartmana, svaka sa balkonom i pogledom na more, a posebnu specifičnost daje i to što je svaka soba autentična i različita od svih ostalih.

12. PRO.PR konferencija, Sarajevo, BiH 12. PRO.PR konferencija održana je u periodu od 26. do 29. marta 2014. godine u hotelu Holly­wood u Sarajevu, u Bosni i Hercegovini.

Konferencija je okupila vo­ deće stručnjake za ko­mu­ nikacijski mena­dž­ment iz regije i sveta, koji su učesnicima predstavili svoja iskustva i zna­ nja na području upravljanja komunikacijima, kao i nove modele komuniciranja.

Neki od predavača bili su Zehra Gungor (IPRA); Alessandro But­ tice, savetnik za borbu protiv prevara i sigurnost pri Evropskoj komisiji; Sandro Baričević, direktor komunikacija Coca-Cole za Evropu; Nemanja Milenković, rukovodilac službe odnosa s jav­ nošću EXIT festivala; Miša Lukić, direktor Leo Burnett Srbija i drugi.

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6. Međunarodni kongres metalurga Makedonije, Ohrid

EUMMAS konferencija, Sarajevo, BiH Međunarodna konferencija marketinga, menadžmenta i ekonomije – EUMMAS održaće se u periodu od 29. do 31. avgusta 2014. godine u Sarajevu, u Bosni i Hercegovini.

Konferencija će predstaviti novu metodologiju i tehnologiju, kao i nove strategije, koncepte, dizajn i iskustvo vezano za marketing, menadžment, ekonomiju i celokupno poslovanje.

EUMMAS konferencija je posvećena istraživanju sadašnje i buduće primene nauke i istraživanja u godinama koje dolaze.

Na konferenciji će prisustvovati učesnici iz 28 zemalja iz celog sveta.

6. Međunarodni kongres metalurga Makedonije održaće se u periodu od 29. maja do 01. juna 2014. godine na Ohridu, u Ma­ kedoniji.

Cilj kongresa je promovisanje razmene rezultata i ideja na polju metalurgije, inžinjeringa materijala i zaštite prirode i srodnih nauka, kao i podsticanje saradnje između akademske i industrijske zajednice.

Putem predavanja i poster sesija, organizatori kongresa planiraju da predstave nedavna dostignuća iz oblasti metalurgije, metalurškog inžinjerstva i zaštite životne sredine.

19. Svetski ECHO kongres, Sibiu, Rumunija 19. Svetski kongres ekokardiografije i srodnih tehnika - ECHO održan je u Sibiu, u Rumuniji u periodu od 10. do 11. maja 2014. godine.

Kongres je organizovan od strane Rumunskog društva za kardiologiju (SRC) u saradnji sa Međunarodnim društvom za kardiovaskularnu ultrasonografiju.

Neke od glavnih tema kongresa bile su 3D ehokardiografija, srčana insuficijencija, eho za izbor lečenja i praćenja procedura, itd.

Cilj kongresa bio je da stimuliše razmenu informacija i komunikaciju između naučnih partnera, nastavnika i učenika.

SEE Business Travel & Meetings magazine · maj 2014

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TIVA-TCI kongres, Sofija, Bugarska

10. Međunarodna konfe­rencija za komunikacije – COMM biće održana u periodu od 29. do 31. maja 2014. godine u Bu­kureštu, u Rumuniji.

COMM okuplja akademske i privredne stručnjake sa univerzi­ teta, iz vladinih agencija i privrednih društava koji će predstaviti svoja dostignuća u oblasti komunikacione tehnologije i srodnih oblasti.

Konferencija je organizovana pod okriljem rumunske sekcije IEEE i rumunske Akademije tehničkih nauka.

4. Svetski kongres totalne intravenozne anestezije i ciljne kont­ rolisane infuzije – TIVA-TCI 2014 biće održan od 24. do 26. maja 2014. godine u Nacionalnoj palati kulture u Sofiji, u Bugarskoj.

Kongres će dati izuzetnu mogućnost kliničkim lekarima i is­tra­ živačima da se upoznaju sa novim tehnologijama i bezbednijim tehnikama anestezije i intenzivne nege.

Interaktivni naučni program visokog nivoa sa učešćem među­ narodno priznatih anesteziologa daće učesnicima odlične mo­ gućnosti za diskusiju i poslovno umrežavanje, kao i priliku da učestvuju u praktičnim radionicama.

Cilj kongresa je unapređenje standarda u oblasti intravenozne anestezije u svim delovima sveta.

25. Svetski kongres video-urologije, Sofija, Bugarska

59. godišnji evropski ICD sastanak, Ljubljana, Slovenija

25. Svetski kongres video-urologije biće održan u Sofiji, u Bugarskoj u periodu od 19. do 22. juna 2014. godine.

Na kongresu će učestvovati priznati naučnici koji će izneti svoje stavove i iskustva o najnovijim dostignućima u ovoj oblasti.

Kongres predstavlja visoko kvalitetan edukativni skup koji pro­ moviše razmenu znanja i iskustva u cilju unapređenja stru­čnih sposobnosti svih učesnika.

Na sastancima i prezentacijama će biti predstavljene ažurne informacije iz ove oblasti zasnovane na najnovijim istraživanjima izvršenim u ovoj oblasti.

59. godišnji evropski ICD sastanak biće održan u periodu od 26. do 29. juna 2014. godine u Ljubljani, u Sloveniji.

Na ovogodišnjem sastanku, koji će okupiti oko 200 stručnjaka, kolege iz srednje i istočne Evrope predstaviće dostignuća u oblasti stomatologije.

Osnovna tema jeste Doprinos stomatologije kvalitetu života a njena svrha je da ojača odnose između ICD članova kako bi se uspostavila saradnja između kolega.

14. EAAE kongres, Ljubljana, Slovenija 14. EAAE (Evropsko društvo agrarnih ekonomista) kongres biće održan u Ljubljana Exhibition and Convention Centre-u, u Sloveniji u periodu od 26. do 29. avgusta 2014. godine.

Glavna tema kongresa su Inovacije u agroživinarstvu i ruralnom razvoju za zdravije društvo, a očekivani broj delegata je 800.

Na kongresu će biti izneti stavovi stručnjaka o svim oblastima poljoprivrede, hrane, resursa i agrarne ekonomije.

Koncept zdravijeg društva podvlači značaj aktera i potrebu za inovacijama i izbalansiranim, održivim i inkluzivnim rešenjima.

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Hotel Prag, Belgrade Celebrates 85th birthday

Zira Hotel, Belgrade Successfuly started the year

Hotel Prag from Belgrade si­nce 1929 is standing pro­ udly to serve the guests of the capital, and it can boast with tradition, quality and continuance.

After a complete renovation, the Hotel Prag beside 82 rooms, restaurant and pub, also offers 3 conference rooms and 2 business offices. Conference facilities offer contributed that hotel, beside four star category acquire a business hotel category.

Management of the hotel is proud on having the opportunity to host a number of companies, associations, organizations, agencies that have organized seminars, educations, trainings, team buildings, conferences.

Hotel Prag continues the tradition of one of the oldest hotels in the capital and adapts to the needs of the present. Combinati­on of many years of experience in providing accommodation and fo­od service and adapting to the needs of the modern hotel industry have resulted in a diverse range of services.

Plan of hotel management is to last and to improve in further, as in the 85 years old history of the hotel.

Zira Hotel which is located in Belgrade, and which was opened in May 2008 has very quickly positi­oned itself as a business ho­tel that strives to offer guests an ex­ cellent servi­ce.

According to that on the 6th March 2014 Zira Hotel has celebrated a small milestone. Name­ ly, hotel celebrated one hundred and fifty thousandth ro­om bo­oked from the day of the opening. For the quest who had bo­ oked this room were prepared many gifts.

Also, management of the hotel expects a new milestone – the two hundred thousandth guest.

As an additional confirmation of the quality and continuity in the work of Zira Hotel is the “TripAdvisor Travellers’ Choice” aw­ ard, which was given by portal Tripadvisor.com at the beginning of 2014.

“e-Turizam“ Conference, Belgrade, Serbia

Hotel Tami Residence, which was op­e­ ned in 2009, at the beginning of Ma­ rch 2014 has introduced for its gu­est Android application.

Thanks to this application, guests can get all the information about the ho­tel, whe­ther they are related to ac­com­modation, conference center, pr­i­c­es or for the tourist offer of city of Nis. Android application is same as si­ te optimized for mobile phones and tablets, with a simple fo­rm for on­line booking of rooms and restaurants with which guests on easy way can make a reservati­on.

Also, as part of the application is designed very efficient form for the location of the hotel. Part of the applications rela­ted to the location of the hotel provides the ability to the guest to locate themselves in relation to a hotel.

Tami Residence hotel has 70 rooms of which 3 are single rooms, 32 luxury rooms (single / double), 31 standard rooms (two rooms have been adapted for people with disabilities) and 4 suites.

Conference about applying internet and social networks in tou­ rism under the name “e-Turizam“ was held on 10th May 2014 in Serbian Chamber of Commerce in Belgrade, and the organizers were Association Serbia for Youth, Tourism Management and Consulting agency and Serbian Chamber of Commerce.

To the participants of the conference (160 representatives of industry, public and private sectors of tourism and hospitality, students of tourism) were presented good examples from practice from lecturers with extensive practical experience. Some of the topics were “Cooperation with agencies”, “How (not) to use social networks in hospitality”, “Internet marketing in the service of sel­ ling hotel capacity”; “The use of applications in tourism”, etc.

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Android Application of Hotel Tami Residence, Nis

The first book written for venue sales and marketing professionals: “Winning Meetings and Events for Your Venue” “Winning Meetings and Events for Your Venue”, by Rob Davidson and Anthony Hyde, is the world’s first book written for venue sales and marketing professionals working in conference centres, hotels, and any other kind of enterprise offering space for meetings and events.

It covers everything you need to know, to be successful in finding profitable clients for your venue.

“Winning Meetings and Events for Your Venue” provides a clear and comprehensive guide to the wide range of techniques required by sales and marketing staff to effectively win meetings and events business for their venue. Book can be bought by the price of 30 pounds.

SEE Business Travel & Meetings magazine · May 2014

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Congress Centre “Master“ of the novi Sad fair is a host of numerous events

Hotel DoubleTree by Hilton Zagreb Awarded with Sustainable Hotel Certificate

Congress Centre “Master“ of the Novi Sad Fair will be the venue of national and international conferences by the end of the 2014.

During the two days, the 5th and 6th of May was held the 2nd International Da­nu­ be Conference about culture, organized by the Cultural Ce­n­tre of Novi Sad. A variety of business and professional meetings will mark the 81st International Agricultural Fair from 20th to 26th of May. End of the month is reserved the 5th Symposium of dentists and associates with international participation, organized by the Dental Clinic of Vojvodina, Faculty of Dental Medicine in Belgrade and Novi Sad Fair, and for the September is announced Balkan Computer Congress “BalCCon2k14“ – a gathering of the international hacker community, organized by LuGoNS. “SeTAC Europe 20th LCACase Studies Symposium“ will be held from 24th to 26th of November 2014. Organizers of the event are Society of Environmental Toxicology and Chemistry (SETAC) and the Faculty of Technical Sciences in Novi Sad.

Hotel DoubleTree by Hilton Zagreb is one of only 3 hotels in Croatia that was awarded with a ”sustaina­ble ho­tel“ ce­rti­ficate in the highest cate­gory – superior.

Being a part of the only multi brand company in hospitality business that made measurement and sustaina­bi­ lity im­provement a global standard, this comes as another great recognition and additional confirmation of all the action steps in the hotel.

The most valuable factor in hotels bid to achieve sustainability in the business is people. Without their knowledge and actions, the system would not be effective as it is. Therefore hotel invests heavily in employee education. In addition to the online course on sustainability, internal lectures and continuous upgrading of knowledge, hotel constantly measure the effects of individual departments and arrange new positive action.

The certificate has been awarded by Croatian Association of Employer’s in Croatia. The pilot-project “Green business in hospitality” encompassed 21 hotel from the whole Croatia.

Regional “Leaders for Leaders” Conference, Zagreb, Croatia

3rd Croatian Congress on Pain Therapy, Оsijek, Croatia

The regional “Leaders for Le­ aders” conference was held on 16th May 2014 in Hotel We­ stin in Zagreb, Croatia.

The theme of this year’s con­ ference was “Strategic Mana­ gement, Leadership and Life Balance” and the conference garnered the attendance of leading Croatian and regional leaders in the fields of international bu­siness, finance, manufacture and education, as well as tou­rism, enogastronomy, sports and art.

The purpose of the conference was to develop through business models, examples, and general approach strategies in business used by leaders in various fields to show local companies as re­ liable business partners.

3rd Croatian Congress on Pa­in Therapy with internati­onal participation will be he­ld in period from 22nd to 24th May 2014 at Hotel Osi­jek in Cro­atia. Congress is organi­ zed by Cro­atian Pain Mana­­ gement Society, Croatian Me­dical Associati­on. At the con­gress it will be presented the achievements from the previo­us period, and the participants will have op­portunity to exchange experiences and discuss current issues.

One of the important goals of this congress is to create a transregional forum for further cooperation in the field of research, education and treatment of pain.

6th International Conference on Sustainable Tourism, Opatija, Croatia 6th International Conference on Sustainable Tourism will be held in period from 8th to 10th July 2014, in Opatija, Croatia.

Conference will explore issues concerned with achieving environmental social and economic sustainability of tourism alongside the governance mechanisms needed to support sustainable tourism.

Some of the main topics will be tourism strategies, environmental issues, tourism as a tool of development, city tourism, rural tourism, theme parks, etc.

Conference is organized by Wessex Institute of Technology, UK, University Complutense, Spain and Hydrographic Institute of the Republic of Croatia.

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“Travellers Choice” for Boutique Hotel “Casa del Mare – Mediterraneo“, Montenegro

Boutique hotel “Ca­sa del Mare – Me­diter­raneo” in Kamenari, Monte­ne­gro which offers sincere ho­spitality and a feeling of warm home atmosphere to every guest, has been awarded from Tripadvisor.com.

Tripadvisor.com, one of the leading and the most famous world portal regarding travelling has awarded Boutique hotel “Casa del Mare – Mediterraneo” with “Travellers Choice” for 2014.

The “Travellers Choice” award was received by less than 1% of the hotels that are on this portal, and there are over a million.

Management of the hotel is very proud of this award, as it is given on the basis of choice of users of this portal.

Otherwise, “Casa del Mare – Mediterraneo” has got 8 modern equipped rooms/apartments, each have balcony with sea view, specific point is that each room is authentic and different from any other one.

12th PRO.PR Conference, Sarajevo, BIH

12th PRO.PR conference was held between the 26th and 29th March 2014 in Hotel Hollywood in Sarajevo, Bosnia and Herzegovina. The conference gathered leading experts in communications management from the surrounding countries and the world, which presented their knowledge and experiences in the field of communications management and new models of communication. The list of lecturers included Zehra Gungor (IPRA); Alessandro Buttice, European Commission Anti-Fraud and Safety Advisor; Sandro Baricevic, Coca Cola’s Communications Director for Europe; Nemanja Milenkovic, EXIT Festival PR Manager; Misa Lukic, Director of Leo Burnett Serbia, and others.

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6th International Congress of Metallurgists of Macedonia, Ohrid

EUMMAS Conference, Sarajevo, BiH

International Conference on Marketing, Management and Economics – EUMMAS will be held in period from 29th to 31st August 2014, in Sarajevo, Bosnia and Herzegovina.

Conference will introduce new methodologies and technology, strategies and concepts, designs and experience related to marketing, management, economics and business in general.

EUMMAS conference is a conference dedicate to investigating the current and future applications of science and research in the years to come. The conference will be attended by delegates from 28 countries from whole world.

6th International Congress of Metallurgists of Macedonia will be held in period from 29th May to 1st June 2014 at Ohrid, Mace­ donia.

Aim of the Congress is to promote exchange of results and ideas in the fields of Metallurgy, Material Engineering and Environmental Protection and related sciences as well to foster collaboration between the academic and industrial community.

Through lectures and poster sessions will be covered recent achievements in the main stream fields of Metallurgy, Material Engineering and Environmental Protection.

19th World ECHO Congress, Sibiu, Romania 19th World Congress of Echocardiography and Allied Techniques - ECHO was held in Sibiu, Romania in period from 10th to 11th May 2014.

Congress was organized by Romanian Society of Cardiology (SRC), in partnership with the International Society of Cardiovascular Ultrasonography.

Some of the main topics of the Congress were 3D echocardiography, heart failure, echo for treatment selection and procedure monitoring, etc.

Aim of the Congress was to stimulate the information exchange and communication between scientific partners, between teachers and students.

SEE Business Travel & Meetings magazine · May 2014

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10th International Conference on Communications, Bucharest, Romania

TIVA-TCI Congress, Sofia, Bulgaria

10th International Con­ fe­rence on Communica­ tions – COMM will be he­ld in period from 29th to 31st May 2014 in Bucharest, Romania.

COMM brings toge­t­her academics and in­du­s­ try profes­sionals fr­om uni­versities, governme­ nt ag­e­ncies and compa­­ ni­es to present their achievements in communicati­ons te­chno­ logy and related fields. Conference is organized under the aegis of IEEE Romania Secti­on, Romanian Academy of Technical Sciences.

4th World Congress of Total Intravenous Anaesthesia and Target Cont­ rolled Infusion – TIVATCI 2014 will be held in period from 24th to 26th May 2014 at National Pa­ lace of Culture, in Sofia, Bulgaria.

Congress will provide a cru­cial opportunity for cli­nicians and researchers to discover new technology and safer techniques in anaesthesia and intensive care.

A high-level, interactive scientific program, featuring internationally acclaimed anesthesiology experts, will provide debating and networking opportunities, and hands-on practical workshops.

Aim of the congress is to improve the standard of intravenous anesthesia in all corners of the globe.

25th World Congress on Videourology, Sofia, Bulgaria

59th ICD Europe Annual Meeting, Ljubljana, Slovenia

25th World Congress on Videourology will be held in Sofia, Bulgaria in period from 19th to 22nd June 2014.

At the Congress distinguished scientists will participate and they will give their views and experiences on the latest develo­ pments on topics.

Congress will provide a high quality educational meeting, which will promote the exchange of knowledge and experience and ultimately the improvement of participants’ skills.

Also, current state of the art information will be provided th­ rough plenary sessions and presentations from recent rese­arch done by experts in the field.

59th ICD Europe Annual Meeting will take place in period from 26th to 29th June 2014 in Ljubljana, Slovenia.

This year Annual Meeting will present the level of dentistry by colleagues from Central and Eastern Europe and it will gather around 200 delegates.

The main title is Contribution of Dentistry to Quality of Life, and the aim is to strengthen the relations between ICD members, so that new networks of colleagues might be established.

14th EAAE Congress, Ljubljana, Slovenia The 14th EAAE (European Association of Agricultural Economists) Congress will take place at Ljubljana Exhibition and Convention Centre, Slovenia, in period from 26th to 29th August 2014.

The main theme of the Congress will be Agri-Food and Rural Innovations for Healthier Societies, and the expected number of delegates is 800.

Congress intends to take stock of the insights of scholars into all areas of agricultural, food, resource and rural economics.

The concept of healthier societies underlines the role of actors and the need for innovations and solutions which are balanced, sustainable and inclusive.

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Otvaranje prvog Radisson Blu hotela u Beogradu Radisson Blu Stari mlin biće prvi hotel iz ovog lanca koji će se u avgustu 2014. godine otvori­ti u Beogradu.

Hotel se nalazi u neposrednoj blizini beogradskog sajma i pored najvažnijih gradskih sao­bra­ ćajnica, a raspolagaće sa 236 soba i sa 6 kongresnih sala.

Hotel je dizajniran od strane poznatih arhitekata Graft i sve sobe će biti opremljene prelepim delima umetničkog društva Strauss i Hillegaart.

Kongresne sale će zauzimati površinu od 500 m2 i biće opremljene najmodernijom audio vizuelnom opremom.

Tablet Buzz Bar – nova usluga hotela Holiday Inn Beograd Stalno osluškujući potrebe gostiju, i sa željom da uvek ide napred, tim hotela Holiday Inn Beograd je kreirao novu uslugu u renoviranom i osveženom prostoru Lobby Buzz Bara.

Naime, reč je o mogućnosti besplatnog korišćenja tablet uređaja najnovije generacije u lobiju hotela.

Ukoliko su gosti zaboravili svoj omiljeni gedžet, od sada mogu proveriti elektronsku poštu, pročitati najnovije vesti koristeći uređaje bez kojih se danas ne može zamisliti početak radnog dana.

Ova usluga je samo jedna od mnogih koje je hotel uveo kako bi zadovoljio potrebe gostiju i omogućio im što prijatniji boravak u hotelu. Pa je tako prošle godine menadžment hotela za goste uveo akciju „Go Green with Holiday Inn” gde su gosti mogli iznajmiti bicikl, a početkom 2014. godine gostima je predstavljen i novi benefit - „Play Corner” koji se nalazi u lobiju hotela.

Započeti radovi na izgradnji hotela Marriott u Beogradu Početkom aprila 2014. godine otpočela je izgradnja hotela Marriott, koji će se nalaziti u samom centru Beograda, tačnije na Trgu Republike pored Narodnog pozorišta i Naro­dnog muzeja.

Investicije koje će biti uložene u izgradnju ovog hotela iznose 25 miliona evra.

Gostima hotela na raspolaganju će biti 114 soba, restoran, kafe bar, klub, sala za sa­sta­n­ke, gim­ nastička sala, parking, kao i svi prateći tehnički sadržaji.

Prilikom gradnje hotela primenjivaće se najsavremenija enterijerska rešenja, a koristiće se i mate­ri­ jali koji garantuju energetsku efikasnost i vrhunski komfor za goste.

Kada je reč o opremi za hotel, biće primenjene najsavremenije tehnologije, a investitori će se truditi da angažuju i domaće isporučioce koji zadovoljavaju standarde ove grupacije.

Inače, otvaranje hotela je planirano za maj 2015. godine.

Orbis Design Hotel & Spa – nov hotel u ponudi Paraćina Orbis Design Hotel & Spa je hotel sa 4 zvezdice koji je otvoren krajem aprila 2014. godine u Paraćinu. Hotel se nalazi u centru grada, a gostima su na raspolaganju 24 sobe i apartmana (od kojih je 15 jednokrevetnih) iz kojih se pruža panoramski pogled na grad, park i reku. U sklopu hotela se nalazi restoran kao i konferencijska sala kapaciteta 120 mesta. Takođe, gostima ovog hotela na raspolaganju je i Spa centar koji u svom sastavu ima zatvoreni bazen, parna kupatila, saunu, slanu sobu, đakuzi, teretanu.

Regent Porto Montenegro Hotel otvara vrata za goste u avgustu 2014. godine Regent Porto Montenegro hotel, koji je smešten u srcu luksuzne marine za megajahte - Porto Montenegro u Tivtu, u Crnoj Gori, otvoriće svoja vrata za goste 01. avgusta 2014. godine. Inspirisan renesansno-venecijanskim stilom mnogobrojnih italijanskih palata duž zaliva, pomešanim sa lokalnim arhitektonskim referencama, Regent Porto Montenegro nudi izbor od 51 dvokrevetne sobe i 35 re­zidencija, pružajući sofisticirani, savremeni životni prostor značajan po svom mul­tifunkcionalnom dizajnu.

U sklopu hotela se nalaze i konferencijske sale sa prirodnim osvetljenjem i pogledom na more koje predstavljaju odličnu opciju za organizovanje događaja, bilo da se radi o intimnim privatnim večerama ili pak o poslovnim konferencijama.

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Brod Karaka jedinstveni prostor za svaki događaj Brod Karaka, koji je usidren u Dubrovniku je replika tradicionalnog dubrovačkog broda koji predstavlja odličan izbor za organizaciju svih vrsta događaja.

U sklopu broda se nalaze dva salona sa kapacitetom od 150 putnika, kao i jedan VIP salon koji se nalazi u „Kapetanovim odajama” i dva bara.

Krstarenja koja se nalaze u ponudi pružaju mogućnost da se upozna Dubrovnik iz potpuno drugog ugla, da se tom prilikom zabeleže prelepi momenti, dok se sva čula opuštaju.

Bilo da se radi o krstarenju iz 16. veka, ili nekoj drugoj tematskoj zabavi, svečanim večerama, banketima, brod Karaka će svima pružiti jedinstveno iskustvo, naročito za incentive i VIP ture.

Renovirane kongresne sale Grand Hotela Bonavia iz Rijeke Renomirani riječki Grand hotel Bonavia, kongresne goste dočekaće sa renoviranim konferen­ cijskim salama kapaciteta za 130 učesnika.

Smešten u strogom centru grada Rijeke, ovaj poslovni hotel sa dugogodišnjom tradicijom go­ dišnje ugosti više od 300 događanja, te u novu 2014. godinu ulazi sa osveženim izgledom konferencijskih sala zadržavajući visok nivo kvaliteta i usluge.

Kongresni prostor površine 370m2, koji je opremljen modernom tehnologijom moguće je pri­ la­goditi kompleksnim organizacijskim zahtevima i različitim vrstama događanja kroz 3 više­na­ menske konferencijske sale i zasebne prostorije za manje sastanke.

Jedinstvene trenutke opuštanja nakon poslovnog dana gostima će pružiti fitness i wellness centar u sklopu hotela, kao i bogata gastronomska ponuda u hotelskim restoranima.

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Novi tematski restorani u ponudi Solaris Beach Resorta iz Šibenika U srcu Dalmacije, u mediteranskom ambijentu Solaris Beach Resorta među brojnim atrakcijama ističe se Solaris Dalmatinskom Etno selo.

Originalne recepture, domaća kuhinja, eko vrt sa sopstvenim uzgojem povrća i začinskog bilja, stogodišnji mlin i sopstvena seoska pekara samo su mali deo eno-gastro priče koja ostavlja bez daha.

Ove godine gastro ponuda bogatija je za još 2 tematska restorana pa osim Trattorie koja nu­di brojne mediteranske specijalitete, noviteti su i tematski restorani na samoj plaži uz mo­re - Solaris Steakhouse i Restoran Mediterraneo sa probranim specijalitetima za is­ta­n­čane sladokusce.

Renovirani Grand Hotel Neum 4*, BiH Grand Hotel Neum sa 4* je renovirani hotel sa dugogodišnjom tradicijom, najveći hotel na neumskoj rivijeri, sa kompletnim turističko-ugostiteljskim sadržajima i ponudom.

Hotel raspolaže modernim luksuzno opremljenim sobama sa klimom, balkonom sa pogledom na more, LCD SAT TV-om, mini bar, kupatilom sa fenom za kosu, WiFi internetom, sefom i telefo­nom.

Gostima hotela je na raspolaganju otvoreni i zatvoreni bazen sa morskom vodom, dečiji bazen, na­ci­onalni a la carte restoran s bogatom ponudom tradicionalnih hercegovačkih specijaliteta, hote­lski restoran za pansionske usluge, restoran a la carte na plaži, 3 kongresne sale, noćni klub, Wel­ness & Spa centar uređen po najvišim standardima u kojem se gosti mogu opustiti uz neki od tretmana za negu lica i tela ili jednostavno uživati u sau­ni i brojnim spa tretmanima.

Hotel Vila Bled u Sloveniji ponovo otvoren za goste Od 01. aprila 2014. godine Hotel Vila Bled je za svoje goste ponovo otvorio vrata.

Hotel koji je bivša Titova rezidencija nalazi se pored Bledskog jezera, a raspolaže sa 24 apartmana i 7 dvokrevetnih soba.

U hotelu se mogu organizovati i konferencije, s obzirom da hotel u svojoj ponudi ima i 2 sale kapaciteta od 40 do 80 mesta. U restoranu hotela, gosti će moći da uživaju u vrhunskim kulinarskim specijalitetima, kao i slovenačkim i internacionalnim vinima.

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Opening of the First Radisson Blu Hotel in Belgrade Radisson Blu Old Mill will be the first hotel from this chain to open in august 2014 in Belgrade. Hotel is located nearby Belgrade Fair and above one of the city’s most important thoroughfares.

At guest disposal there will be 236 rooms and 6 meeting rooms.

Hotel is designed by well known architects Graft and all rooms will have breath taking wall paintings by artistic society of Strauss and Hillegaart.

Meeting rooms will occupay 500 sqm and it will be equipped with state of the art audio and visual equipment. Also, all meeting rooms will have day light.

Tablet Buzz Bar – A New Service in Hotel Holiday Inn Belgrade Being dedicated to their guests needs and always streaming forward, Holiday Inn Belgrade team created a new service in renova­ ted and refreshed Lobby Buzz Bar. Namely, the new service represents use of tablet gadgets free of charge, in the lobby of the hotel. So if the guest forgot his gadget he can check email, read the latest news, be up to date and always informed. This service is only one of many which hotel has introduced in order to meet the needs of guests and to allow them to have a pleasant stay at the hotel. Last year, management of the hotel has introduced for its guests a new campaign called “Go Green with Holiday Inn” where guests could rent a bicycle, and at the beginning of 2014 to the guests was introduced a new service - “Play Corner” located in the lobby of the hotel.

Construction of Hotel Marriott in Belgrade Has Started At the beginning of April 2014 construction of hotel Marriott has started. Hotel will be located in the center of Belgrade, more precisely at the Republic Square (Trg Republike) near National Theatre and National Museum.

Investment in the hotel will be worth 25 million euro.

At guest disposal there will be 114 rooms, restaurant, café bar, meeting room, gym­na­si­um, parking, as well as all the additional technical contents.

During the construction it will be applied state of the art interior design, and will be used and materials that guarantee energy efficiency and superior comfort for guests.

When it comes to equipment for hotel, it will be applied the latest technologies, and investors will seek to engage and local suppliers that meet the standards of this group.

Opening of the hotel is planned for May 2015.

Orbis Design Hotel & Spa – New Hotel in the Offer of City of Paracin Orbis Design Hotel & Spa is a 4 star hotel which is opened by the end of April 2014 in Paracin. Hotel is located in the city center and at guests disposal there are 24 rooms and suits (from which 15 is single use) with the panoramic view on the city, park and river. Within the hotel, there are restaurant and a conference hall with a capacity of 120 seats.

Also, at guest disposal there is Spa center which have indoor swimming poll, steam bath, sauna, salt room, jacuzzi, gym.

Regent Porto Montenegro Hotel Opens its Doors for Guests in August 2014 Regent Porto Montenegro hotel, which is located in the heart of the luxury Porto Montenegro yacht marina in Tivat (Montenegro), will open its door for guests on 1st of August 2014.

Inspired by the Renaissance Venetian style of the countless Italian palazzi around the Bay, mixed with local architectural references, Regent Porto Montenegro offers a choice of 51 double rooms and 35 residences, providing sophisticated, contem­ porary living spaces notable for their multifunctional design.

All naturally lit, with a sea view, Regent Porto Montenegro’s first floor function ro­oms are ideal for events ranging from intimate private dinners to business con­ fe­rences.

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Ship Karaka A Unique Venue for Every Event Ship Karaka, which is docked in Dubrovnik represents a replica of a Dubrovnik Republic traditional carrack which is an ideal option for organizing all kinds of events.

Within the ship there are two salons with a capacity up to 150 passengers, as one VIP saloon in the “Captain’s Chambers” and two bars.

Ship Karaka offers the best cruising and sailing experience there is.

Cruises that are offered provide an opportunity to get to know the city of Dubrovnik from a completely different angle, to take splendid shots, while relaxing the senses.

Whether it is a cruise from the 16th century, or some other thematic party, gala dinners, banquets, ship Karaka will offer a unique experience to everyone, especially for incentive and VIP tours.

Renovated Conference Halls in Grand Hotel Bonavia from Rijeka

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The renowned Grand Hotel Bonavia in Rijeka welcomes its conference guests with renovated conference facilities for 130 participants. Located in the very centre of Rijeka, this business hotel with a long tradition hosts more than 300 events every year, and enters the new 2014 with refurbished conference halls while maintaining the high level of quality and services.

The conference space of 370 m2, equipped with state-of-the-art technology, can be customised to complex organizational requirements and different types of events in 3 multifunctional conference halls and separate rooms for smaller meetings.

And after a long busy day guests will be able to relax in the fitness and wellness centre of the hotel as well as enjoy the rich gastronomic offer of hotel restaurants.

New Thematic Restaurants in the Offer of Solaris Beach Resort from Sibenik In the heart of Dalmatia, in the Mediterranean ambience of Solaris Beach Resort, among the many attractions stands out the Solaris Dalmatian Ethno Village.

Original recipes, home­made cuisine, eco garden with its own production of vegetables and herbs, centuries-old mill and very own village bakery are just a small part of the wine and food stories that will leave guests breathless.

This year Solaris Beach Resort gastronomic offer is richer with two more thematic restaurants, so beside the Trattoria which offers a number of Mediterranean delicacies, a novelty are the themed restaurants on the beach by the sea - Solaris Steakhouse and Restaurant Mediterraneo with exquisite delicacies for refined gourmets.

Renovated Grand Hotel Neum 4*, BiH Grand Hotel Neum 4* is a newly renovated hotel with long tradition, the largest hotel at Neum Riviera, offering complete tourist and catering amenities.

Hotel dispose with modern and luxurious rooms with sea view, balcony, LCD SAT TV, air condition, mini bar, bathroom with hair dryer, WiFi Internet.

Also, at guests disposal there are outdoor and indoor swimming pool, children swimming pool, national a la carte restaurant with Herzegovinian specialties, hotel buffet restaurant, beach restaurant, 3 congress halls, night club, Wellness and Spa center decorated to the highest standards in which guest can relax with some of the treatments for the face and body.

Hotel Vila Bled in Slovenia Reopened for Guests From 1st April 2014 hotel Vila Bled has reopened its doors for guests.

Hotel which is a former residence of Tito is located near Lake of Bled, and has 24 suits and 7 double rooms.

Hotel is also suitable for organizing conferences, considering that it has 2 meeting rooms with a capacity from 40 to 80 seats. At restaurant of the hotel guests will be able to enjoy in culinary specialties, as well as in Slo­ venian and international wines.

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Prof. Svetoslav Handjiev, Predsednik ECO Kongresa

21. EVROPSKI KONGRES O GOJAZNOSTI – ECO 2014 21. Evropski kongres o gojaznosti – ECO održaće se od 28. do 31. maja 2014. godine, u Nacionalnoj palati kulture u Sofiji, u Bugarskoj.

Očekuje se oko 1.000 delegata iz svih evropskih zemalja. istraživanjima na temu gojaznosti, da podstakne identifikaciju inovativnih strategija kod prevencije i suzbijanja gojaznosti, a sa ciljem da smanji rasprostranjenost gojaznosti i povezanih bolesti, kao i da omogući saradnju stručnjaka koji se bave istraživanjem i vođenjem ovog problema.

Prof. Svetoslav Handjiev, Predsednik ECO Kongresa

Evropski kongres o gojaznosti orga­ ni­zuje se od 1988. godine, kada je od­r­žan u Stokholmu. Danas kongres pre­d­stavlja jedan od najvažnijih doga­ đaja u ovoj oblasti koji svake godine okuplja hiljade delegata.

21. ECO kongres je organizovan od strane Evropske Asocijacije za gojaz­ nost (EASO) i Bugarske Asocijacije za gojaznost i srodne bolesti (BASORD).

U očekivanju 21. ECO kongresa imali smo čast da Prof. Svetoslav Handjiev, predsednik ovogodišnjeg kongre­ sa i predsednik Bugarske Asocija­cije za gojaznost i srodne bolesti (BAS­ ORD), podeli sa nama aktuelne teme na ovogodišnjem kongresu, kao i kri­ terijume za izbor destinacije domaćina.

1. Možete li nam reći nešto više o kon­ gresu? Šta očekujete od ovogodišnjeg kongresa i koji su osnovni ciljevi?

Broj ljudi koji imaju problem sa gojaznošću se rapidno povećava, širom sveta, što gojaznost čini jednim od modernih problema javnog zdra­

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vlja koji se najbrže širi. I zaista, problem kontrole gojaznosti i srodnih bolesti danas stoji ispred Vlasti i Inicijativa za javno zdravlje širom Evrope.

U Evropskoj Uniji, a takođe i u Svetskoj zdravstvenoj organizaciji, sa re­ gi­onalnim sedištem u Evropi, sve je veća zabrinutost zbog gojaznosti i bolesti koje gojaznost nosi kao što su Dijabetes tipa 2, Hipertenzija, Kardi­­ovaskularne bolesti i prevencija Kardiometaboličkog rizika.

Ciljevi ECO kongresa su da omogući održavanje godišnjeg foruma sa ciljem širenja informacija o najnovijim

2. Kao što ste pomenuli, gojaznost je postala jedan od problema javnog zdravlja modernog doba koji se naj­ brže širi.

Možete li nam reći nešto više o naj­no­ vijim istraživanjima iz ove oblasti?

Na kongresu će biti predstavljena najnovija istraživanja na temu gojaz­ nosti, iz više oblasti, uključujući ist­ra­ živačke i integrativne nauke, ishranu, ponašanje, aktivnost i životnu sredi­ nu, detinjstvo i procenu životnog ve­ ka, javno zdravlje i epidemiologiju, kao i kliničko vođenje i posmatranje gojaznosti kao uvod u druge bolesti.

Istraživanja govore o tome koliko se brzo gojaznost širi u celom svetu, a podaci u tabelama u ovom članku pred­stavljaju Evropu.

Zbog toga govorimo o globalnoj pan­demiji gojaznosti.

Rasprostranjenost gojaznosti kod odraslih muškaraca i žena u Evropi Muškarci

Žene

Grčka 27,9%

Turska(Urban) 29,4%

Škotska 26,6%

Škotska 28,1%

Kipar 26,6%

Engleska 26,1%

Engleska 26,2%

Izrael 25,7%

Irska 25,8%

Grčka 25,6%

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Raprostranjenost u % prekomerene težine i gojaznosti kod dece po godinama i polu u Evropi % prekomerene težine Pol

% gojaznosti

% prekomerene težine i gojaznosti

5-9 godina

10 - 13 godina

14 - 17 godina

5-9 godina

10 - 13 godina

14 - 17 godina

5-9 godina

10 - 13 godina

14 - 17 godina

Muški

15,3

17,5

14,8

6,0

4,0

3,3

21,3

21,5

18,1

Ženski

17,4

15,6

11,9

5,8

3,4

2,9

23,3

19

14,8

Ovaj problem ima ogroman medici­ nski i socijalni uticaj na naše živote, a takođe je povezan i sa porastom uče­stalosti Dijabetesa tipa II, Arterijske hipertenzije, Infarkta miokarda, Mo­žda­nog udara i ostalih kardio-vas­ kularnih bolesti.

talih kontinenata. Želim da naglasim da se u Albeni u periodu od 1. do 3. juna 2014. godine, održava Sa­telitski simpozijum, gde će glavna tema bi­ti gojaznost kod dece, i gde će biti pre­d­ stavnika sa 4 kontinenta: Evrope, Azije, Severne Amerike i Afrike.

3. Uzimajući u obzir činjenicu da ECO predstavlja najvažniji godišnji naučni događaj na temu gojaznosti u Evropi, koji je očekivani broj delegata i iz ko­ jih zemalja?

4. Po prvi put, Sofija je izabrana da bu­de grad-domaćin kongresa. Koji su razlozi zašto je baš Sofija oda­brana?

Očekujemo oko 1.000 delegata iz svih evropskih zemalja a takođe i sa os­

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bu­de domaćin kongresa ECO 2014, a u konkurenciji su bili još i Rim, Porto, Jerusalim i Barselona.

Ovo je svakako veliko priznanje koje je dobila Bugarska medicina. U 2015. godini, grad domaćin će biti Prag, a 2016. godine Goteborg.

I naravno, region Jugoistočne Evrope će i dalje biti atraktivan.

M. J.

To je bila odluka Generalne Skupštine Evropske Asocijacije za Gojazno­ st, doneta na kongresu u Istanbulu 2011. godine. Sofija je odabrana da

Prof. Svetoslav Handjiev, President of ECO Congress

21ST EUROPEAN CONGRESS ON OBESITY – ECO 2014 21st European Congress on Obesity – ECO will be held in period from 28th to 31st May 2014, at National Palace of Culture in Sofia, Bulgaria. which gathers thousands of delegates each year.

The 21st ECO congress is organized by the European Association for Study of Obesity (EASO) and Bulgarian Association for Study of Obesity and Related Diseases (BASORD).

The European Congress on Obesity has been organized since 1988, when it was held in Stockholm.

Nowadays, the congress is one of the most important events in this field,

In anticipation of the 21st ECO cong­ ress, we had the honour to talk to Pro­ fessor Svetoslav Handjiev, the President of this year’s congress and the President of Bulgarian Association for Study of Obesity and Related Diseases (BASORD), who share with us some current topics from this year’s Congress, as well as criteria for selection of the host destination.

It is expected round 1,000 delegates from all European countries.

1. Could you tell us something more about the Congress? What do you ex­ pect from this year’s Congress and what are the main objectives?

The number of people who are obese is rising rapidly throughout the wo­rld, making obesity one of the fa­stest developing public health problems of our time.

Indeed, the ma­nagement of obesity and its related disorders is now at the forefront of Government and Public Health initiatives across Europe.

There is increasing concern within the

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3. Considering that ECO is the most important annual scientific event on obesity in Europe what is the expec­ ted number of delegates and from which countries?

Prevalence of Obesity in Adult Males and Females in Europe Males

Females

Greece 27.9%

Turkey (Urban) 29.4%

Scotland 26.6%

Scotland 28.1%

Cyprus 26.6%

England 26.1%

England 26.2%

Israel 25.7%

Ireland 25.8%

Greece 25.6%

European Union and the WHO Regional Office for Europe about obesity and its co-morbidities such as Type 2 Diabetes, Hypertension, Cardiovascular Disease and Cardiometabolic Risk and Prevention.

The objectives of the ECO are to pro­ vide an annual forum for the dissemi­ nation of information about state of the art research in the field of obesi­ ty, to foster the identification of in­ nova­tive preventive and treatment strate­gies to reduce the prevalence of obesity and its associated burden of diseases and to provide network­ ing opportunities for experts in the field of obesity research and management.

t o p i c s

miology, clinical management and tra­nslation and obesity as a gateway to other diseases.

Researches gives evidence for the fast increase of overweight in the whole world, and data from tables in this article shows Europe.

That is why we are talking for a global pandemia of obesity.

This is has huge medical and social impact on our lives as it is also related with the increase frequency of Diabetes II, Arterial Hypertension, Miocardial Stroke, Cerebral Stroke and other cardio-vascular diseases.

We expect round 1,000 delegates fr­ om all European countries and also from the other continents.

I want emphasis that at the Satellyte symposium in Albena that will take place from 1st to 3rd June 2014 and which main theme is childhood obesity will have representatives from 4 continents: Europe, Asia, North America and Africa.

4. For the first time, Sofia was chosen to be the host city of Congress. What were the main reasons for choosing Sofia?

That was the decision of the General Assembly of EASO in 2011 at the Congress in Istanbul. Sofia was selected as host of ECO 2014 in the competition with Rome, Porto, Jerusalem and Barcelona. This, of course, is a big recognition for the Bulgarian medicine.

In 2015 the host will be Prague and in 2016 Gothenburg. And, of course, SEE region will be still attractive.

M. J.

2. As you mentioned, obesity has be­ come one of the fastest developing public health problems of our time.

Could you tell us more about latest researches done in this field?

At the congress it will be presented the latest researches on obesity from a wide range of fields including discovery and integrative science, nutrition, behavior, activity and environment, childhood and lifelong perspectives, prevention, public health and epidePrevalence % Overweight and Obesity at Children by Gender and Age in Europe % Overweight Gender

20

% Obesity

% Overweight including Obesity

5-9 years

10 - 13 years

14 - 17 years

5-9 years

10 - 13 years

14 - 17 years

5-9 years

10 - 13 years

14 - 17 years

Male

15.3

17.5

14.8

6.0

4.0

3.3

21.3

21.5

18.1

Female

17.4

15.6

11.9

5.8

3.4

2.9

23.3

19

14.8

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adriatica.net Grupa

dugogodišnja tradicija u kombinaciji sa najnovijim trendovima adriatica.net Grupa vodeća je turistička kompanija na području jugoistočne Europe, prisutna u više segmenata – kao vodeća DMC agencija za Jadran i Centralnu Europu te vodeći turoperator za Hrvatsku i Sloveniju. Atlas – vodeći DMC u Hrvatskoj, popularno nazvan hrvatski domaćin (adriatic host), sa poslovnicama u Hrvatskoj, bavi se uspešno incomingom kao i outgoingom, među kojima su i poslovna putovanja i organizacija kongresa, sastanaka i ostalih vrsta evenata. poslenici koji grade dugoročne i kvalitetne odnose s klijentima i gostima.

Ono što ostaje konstanta tijekom go­ dina naša je kvaliteta. Atlas je od kupaca prepoznat kao agencija s najbo­ ljim omjerom cijene i kvalitete te je dobio Best Buy Award certifikat, a isto pokazuju i brojna istraživanja tržišta koja redovito provodimo.

Ivan Gadže, predsjednik Uprave adriatica.net Grupe i At­lasa

Ovom prilikom, imali smo zadovoljs­ t­vo da g-din Ivan Gadže, predsjednik Uprave adriatica.net Grupe i At­lasa, podeli sa nama tajne uspeha kompanije kao i novosti i trendove u poslovanju.

1. U uvodu je dat samo kratak opis gru­ pacije i Atlasa. Koliko se toga kroz go­ dine menjalo u turističkom biznisu?

Sve članice naše grupacije djeluju sinergijski u ostvarenju zajedničkih ciljeva. Atlas je prošle godine obilježio 90 godina poslovanja. Danas vješto ko­mbiniramo dugogodišnju tradiciju i odlično poznavanje Hrvatske i regije s najnovijim trendovima koje uvodimo u poslovanje. Kroz sve te godine ključ našeg uspjeha ostali su naši za-

2. Strategije svake kompanije se me­ njaju tokom godina usled tržišnih us­ lo­va i trendova. Možete li izdvoji­ti tre­ nutnu strategiju adriatica.net Gru­pe? Šta je ono što gosti traže danas?

Klijenti danas ne traže primarno de­ stinaciju već doživljaje, kreirane prema trenutnom statusu (obitelji, mladi, pa­rovi, seniori), ali i tematski (kultura, priroda, vino i gastronomija...). Isto ta­ ko, uprkos globalizaciji, gosti su u potrazi za autentičnim doživljajem koji ne mogu doživjeti u vlastitoj zemlji.

Logičan put bio je dodatno investirati u novi produkcijski pristup i strateške destinacije kojima posvećujemo po­ sebnu pažnju. Ne smijemo zabora­viti niti to da su klijenti u potrazi za odličnim omjerom cijene i kvalitete. Čak i kod skromnijih budžeta u MICE segmentu, do izražaja dolazi kreativnost i veliko iskustvo naših kadrova.

3. Šta smatrate osnovnim prednosti­ ma adriatica.net Grupe?

Najveći zakup smještajnih kapacite­ta u Hrvatskoj, prilagođavanje globa­l­ nim trendovima im­plementacijom na­j­novijih IT rješenja, timovi pozici­ oni­ra­ni diljem Hrvatske i regije, različite tematske atrakcije diljem zemlje...

Naše komparativne prednosti su brojne. Što se Atlasovog MICE odjela tiče, uz već spomenuto, jedinstvena je prednost zasigurno potpora naših kolega iz zakupa i operacija diljem obale, koji nesebično pomažu pri realizaciji svakog od naših događanja.

4. Može se reći da utičete na ponudu i potražnju turističke ponude u Adri­ atic regiji, prvenstveno Hrvatskoj i Sloveniji. Kakve su Vaše procene za ovu godinu, što se broja turista tiče?

A što se tiče poslovnih putovanja i MICE sektora?

Očekujemo rast prometa u od­nosu na prošlu godinu, i to s gotovo svih tr­ži­š­ta. To je rezultat ulaganja u trži­š­ ta, ma­rketing i proizvode, ali i pre­po­ znatlji­vost i atraktivnost naših klju­č­ nih in­co­ming destinacija u Hrvats­koj i re­gi­ji. Pratimo i veću potražnju za in­ centi­ve programima, osobito iz Skan-

Zagreb

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i n d u s t r i j a dinavije, Njemačke i Velike Britanije, a veseli nas i lagani rast u outgoing segmentu poslovanja.

5. Da li postoji potreba za poveziva­ njem sa ostalim zemljama jugoistočne Evrope, što se tiče tržišta kongresnog turizma?

Kontinuirano radimo na uspostavljanju i održavanju dugoročne suradnje s tvrtkama i institucijama iz regije.

Razvijanje kvalitetnih odnosa s par­ t­nerima iz susjedstva dio je naše po­slovne etike. Još jedna od kompa­ ra­ti­vnih prednosti naše tvrtke jest či­njenica da adriatica.net grupaciju či­ne Atlas kao adriatic host, Kompas kao adriatic ambassador, i goadriatica.com kao najnoviji brand unutar grupacije. Kompasovi uredi diljem Eu­ rope, ali i regije, omogućuju nam prisutnost na ključnim tržištima i olakšavaju promociju. Također, logisti­čka potpora naših ureda u Srbiji, Sloveniji, Bosni i Hercegovini, Crnoj Gori i Italiji, je dragocjena prednost u odnosu na konkurenciju.

Piće dobrodošlice na terasi tvrđave Revelin, Dubrovnik

6. Koji su planovi za budućnost pos­ lovanja?

Nastavit ćemo razvijati ponudu na de­stinacijama i investirati u najbolja tehnološka rješenja.

Uz već poznate MICE destinacije, naše prodajne i marketinške aktivno­ sti usmjerit ćemo ka kontinuiranom

po­dizanju svijesti partnera za ostale desti­nacije s kvalitetnim MICE po­te­n­ cija­lom.

Ukratko, našim ćemo gostima biti najbolji domaćin, a klijentima kvalitetan i pouzdan partner.

M. M.

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i n d u s t r y

adriatica.net Group

combining long-standing tradition with the latest trends adriatica.net Group is the leading tourist company in the South-Eastern Europe, present in several segments – as the leading DMC agency for the Adriatic and the Central Europe and the leading tour operator for Croatia and Slovenia. Atlas – the leading DMC in Croatia, popularly called the Croatian Host (Adriatic host) having its branches in Croatia, is successfully engaged in incoming and outgoing, among which there are business trips and organization of congresses, meetings and other events.

2. Company’s strategy has been cha­n­ ging during the years due to market conditions and trends. Could you po­ int out to the current strategy of adri­ atica.net Group? What is it that the quests are asking for nowadays?

Ivan Gadže, President of the Board adriatica.net Group and Atlas

On this occasion, we had a pleasure to talk to Mr Ivan Gadže, President of the Board adriatica.net Group and Atlas, who shared with us the secret of success of the company as well as the news and trends in business.

1. The introduction provides only sh­ ort description of the Group and At­ las. How many things have been expo­ sed to changes in tourism through the years?

All the members of our Group act in synergy, in realization of common ob­je­ctives. Last year, Atlas celebrated 90 ye­ars of business activities. Today, we skil­fully combine a long-standing tradition and an excellent knowledge about Croatia and the region, with the latest trends which we are introdu­ cing in our business. Throughout the years, the key of our success have be­ en our employees who are building long-term and quality relationships with the clients and the guests.

What has remained constancy during the years is our quality. The customers recognize Atlas as the agency with the best ratio of price and quality, and it was awarded with the Best Buy Award certificate, which has also been proven by numerous market researches which we regularly carry out.

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The clients of today do not primarily look for destination but the sensati­ ons, created according to their cur­rent status (families, young people, pa­irs, seniors), but also thematic (cultu­re, nature, vine and gastronomy...).

Further, in spite of globalization, the guests are searching for authentic ad­ ventures, which they cannot experience in their own country.

The logical way would be to additio­ nally invest into new production ap­ proaches and strategic destinations to which we dedicate special attention. We must not forget that the clients are looking for an excellent ratio between the price and the qua­ lity. Even with the modest budget in MICE segment, what comes to be prominent is creativity and rich experience of our staff.

3. What do you think are the main ad­ vantages of adriatica.net Group?

Gala dinner in Revelin Fortress, Dubrovnik

SEE Business Travel & Meetings magazine · May 2014

The rent of accommodation capacities in Croatia which is incredibly high, adapting to global trends through implementation of the latest IT solutions, teams positioned all over Croatia and the region, significant thematic attractions all over our country... Our corporate advantages are really numerous.

As for the Atlas MICE part, along with the aforesaid, the unique advantage is certainly the support of our colleagues from the rental business on the coast, and who unselfishly help us in realization of each of our events.

4. One can say that you influence the offer and the demand of tourism in Adriatic region, mainly Croatia and Slovenia. What are your estimations for this year, in terms of number of tourists? And what in terms of busi­ ness trips and MICE sector?

We expect the growth of business turnover as compared to the previous ye­ ar, from almost all markets. That is the result of market investments, made into marketing and products, but also the recognisability and attractiveness of our key incoming destinations in

industry

i n d u s t r y Croatia and the region. We see higher demand for incentive programs, particularly from Scandinavia, Germany and Great Britain, and we are happy to see the slight growth in outgoing segment of business.

5. Is there any need for connections with other countries of the SouthEastern Europe, in terms of meeting industry market?

We are continuously working on es­ tablishment and maintenance of the long-term cooperation with the companies and the institutions from the region. Development of quality relationships with our neighbouring partners is a part of our business ethics.

Another comparative advantage of our company is the fact that adriatica.net Group is comprised of Atlas as Adriatic host, Kompas as Adriatic ambassador, and goadriatica.com as the newest brand of the group.

The offices of Kompas can be found all over Europe, but also the region, which enables us to be present at the

Zagreb

key markets and make the promotion easer. Also, the logistic support of our offices in Serbia, Slovenia, Bosnia and Herzegovina, Montenegro and Italy, is a precious advantage against the competitors.

6. What are your plans for the future business?

We will continue to develop the offer at the destinations and to invest into the best technological solutions.

With already known MICE destinations, our sales and marketing activities will be directed towards continuous raise of awareness of our partners about other destinations with quality MICE potentials.

In short, we will be the best host for our guests, and a quality and a reliable partner for our clients.

M. M.

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Neverovatne činjenice (i pitanja u vezi sa organizacijom događaja)

FORMULA 1 – SA DRUGAČIJE TAČKE GLEDIŠTA Formula jedan, poznata i kao Formula 1 ili F1, zvanično, FIA Svestsko prvenstvo Formule 1 predstavlja najvišu klasu automobilskih trka koju dozvoljava Međunarodna automobilska federacija (FIA). U 2014. godini, sezona Formule 1 počela je u Australiji 16. marta, a završiće se 23. novembra u Abu Dabiju. Jedanaest timova i 22 vozača trkaće se na 19 Gran Prija.

Sezona Formule 1 sastoji se iz serije trka, odnosno Gran Prija, koje se održavaju u celom svetu na namenski sa­građenim trkačim stazama i javnim putevima.

Svi koji na bilo koji način učestvuju u trkama, od vozača, konstruktorskih ti­ mova, zvaničnika trka, organizatora, do samih trkačkih staza moraju posedovati važeću Super licencu, najvišu licencu za trke koju izdaje FIA. Na kraju sezone dodeljuju se titule vo­začima i konstruktorskim timovima koji su osvojili najviše poena to­kom cele sezone. Prvih deset učesnika koji prođu kroz cilj na svakom Gran Priju dobijaju poene za svetska prvenstva za vozače i za konstruktore, prema sledećoj skali: 1. mesto – 25 po-

ena, 2. mesto – 18 poena, 3. mesto – 15 poena, 4. mesto – 12 poena, 5. me­ sto – 10 poena, 6. mesto – 8 po­ena, 7. mesto – 6 poena, 8. mesto – 4 poe­ na, 9. mesto – 2 poena i 10. mesto – 1 poen.

Vozači trka Vozači Formule 1 spadaju u sportis­te sa najboljom kondicijom na svetu i istrenirani su da mogu da ispune velike zahteve najviše svetske klase moto trka.

Sezona 2014. predstavlja 65. sezonu Svetskog prvenstva Formule 1.

Svi vozači koji se prijave za trke Formule 1 moraju proći period prilago­ đavanja na fizičke zahteve ovog sporta: ni jedna druga moto trka na svetu ne postavlja takve zahteve za vozače u smislu snage i izdržljivosti.

Na primer, veliko opterećenje koje au­ tomo­bili Formule 1 stvaraju pri ulasku u krivinu i koje može dostići silu i do 3,5 g znači da vozači moraju biti izuzetno snažni kako bi mogli da izdrže celu trku.

Ogromna toplota koja nastaje u kokpitu Formule 1, posebno na zahtevnijim etapama prvenstva, takođe predstavljaju veliki napor za organizam: vozači mogu kroz znoj da izgube i do 3 kg telesne težine tokom samo jedne trke.

Vozačka oprema u osnovi se sastoji od odela, kacige i HANS (sistem držača za glavu i vrat) o kojima treba znati nekoliko neverovatnih činjenica:

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SEE Business Travel & Meetings magazine · maj 2014

t e m e Ekrani prikazuju sve delove staze ko­ja je pokrivena posebnim zatvorenim televizijskim sistemom (CCTV). To omogućava brzo lociranje proble­ma i preduzimanje odgovarajućih mera.

Postoji takođe i telefonski i radio ko­ ntakt sa glavnim punktovima na kojima se nalaze maršali, bezbednosno vozilo, vozilo za medicinsku pomoć i medicinski centar, tako da u slučaju ve­ćih problema direktor trke može da bude u vezi sa odgovarajućim ljudima.

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Logistika · Vozači u vozačkom odelu mogu da prežive 11 sekundi na temperaturi od 8400C. · Uprkos najsavremenijim materijali­ ma koji se koriste za njihovu izradu, kacige za Formulu 1 još uvek se far­ baju ručno. To je posao koji zahteva izuzetnu stručnost i stotine sati rada posebno kada su u pitanju kompli­ kovanije šare i dizajn. · Držači za glavu i vrat (HANS) treba­ lo bi da spreče istezanje vratnih pr­š­ ljenova i udarac glavom u volan.

Na testiranju je pokazano da HANS smanjuje tipične pokrete glave to­ kom udesa za 44%, pritisak na vrat za 86% i ubrzanje kojem je izložena glava za 68% - svodeći relevantne vre­dnosti čak i u slučaju ozbiljnih ude­sa ispod nivoa „praga povrede“.

Savremena kaciga za Formulu 1 teži samo oko 1.250 g.

čak i verovatnoća udesa koji bi zahtevao korišćenje bezbednosnog vozila svi utiču na kreiranje strategije.

Naravno, jedan od najvažnijih faktora je, kao i u svemu drugom, sreća.

Kontrola Svakoj Gran Pri trci prisustvuje sedam glavnih zvaničnika koji prate i kontrolišu aktivnosti stjuarta i maršala ka­ko bi se obezbedilo nesmetano i bezbedno odvijanje trka u skladu sa pravilima FIA. Sredstva i objekti mogu varirati u zavisnosti od staze ali svaka trka mora u tom pogledu zadovoljiti nekoliko os­novnih uslova koji će omogućiti FIA direktoru trke i njegovoj ekipi da donose ispravne odluke u vezi sa bezbednošću, pravnom regulativom i rasporedom.

Za trkačke timove Formule 1, jedan od najvećih izazova trke ili testiranja završiće se pre nego što se ijedan automobil pokrene: radi se o ogromnom logističkom poslu koji se mora obaviti kako bi se oprema tima dopremila na stazu. Interesantno je znati da svaki tim koji učestvuje na FIA svetskom pr­ve­nstvu Formule 1 sada pređe oko 160.000 kilometara godišnje putujući između lokacija na kojima se odr­ žavaju trke i testiranja.

Logistika se ne svodi na puko prebaci­ vanje ljudi i opreme na određeno mesto. Mora se pronaći i rezervisati hote­ lski smeštaj (jednom timu može biti potrebno i do 100 soba), kao i rent a car usluge, a treba dopremiti i svu opremu i sredstva tima na stazu – od opreme za garažu na stopu do priko­

Strategija Delom nauka, delom umetnost – dobra strategija je ključni faktor za us­ peh na trkama ili, isto tako, za neuspeh. Osnovni elementi jednačine su prilično jednostavni: količina goriva i otpornost guma. A onda stvari postaju komplikovanije.

Nezavisno od pravila, postoje određeni faktori koji se moraju uzeti u obzir.

Podaci kao vremenska prognoza, verovatnoća preticanja na određenom mestu na stazi, dužina stop staze, pa

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Za „flyaway” trke koje se ne odvijaju u Evropi, logistički zahtevi još su složeniji (obzirom da su sedišta svih timovi Formule 1 trenutno u Evropi) pošto opremu treba prevesti vazdu­ šnim putem avionima za prevoz robe.

Radije nego da koriste uobičajene avi­ onske kontejnere, timovi su napravi­li sopstvene posebno dizajnirane kon­ tejnere, koji su tako napravljeni da popunjavaju celokupan prostor u avionu predviđen za prevoz robe.

Svaki tim pređe oko 160.000 kilome­ tara godišnje. lica za vozače i jedinica za odmor i os­ veženje, sve mora biti dopremljeno i postavljeno na svoje mesto.

Skoro podjednako važnu ulogu, u ov­ om digitalnom dobu, igraju sigurne telekomunikacione veze koje povezuju tim i njegovu bazu i omogućavaju brz prenos podataka sa staze (dajući mogućnost inženjerima da brzo analiziraju problem, često dok je trka još u toku).

Sve u svemu, ogroman posao.

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Za trke koje se odvijaju u Evropi u ok­viru svetskog prvenstva veći deo op­re­me tima prevozi se drumom u ka­ra­kterističnim kamionima koji se viđaju na trkama širom sveta.

S­va oprema potrebna za trku koja se održava određenog vikenda biće utovarena na ove kamione: automobili, rezervni delovi i alat.

Većina timova će “spakovati” tri automobila, jednu rezervnu šasiju i nekoliko rezervnih motora, kao i komplet drugih rezervnih delova.

Točkove, gorivo i nešto od preostale op­reme posebno dopremaju tehnički partneri i lokalni snabdevači.

SEE Business Travel & Meetings magazine · maj 2014

Trenutno većina timova koristi tere­ tne avione koje uzima u zakup ruko­ vodstvo Formule 1 (FOM) i koji obavljaju prevoz iz Londona i Minhena ka svim mestima na kojima se trke odr­ žavaju.

U slučaju sukcesivnih „flyaway” trka, vreme između njih nije dovoljno da bi se oprema tima vratila kući, što zahteva direktan tranzit između dve trke.

To opet znači da još više komponenata mora biti spakovano i otpremljeno.

Obzirom da broj trka koje se održavaju izvan Evrope raste, uporedo će se razvijati i poslovi logistike neophodne za prevoz timova i njihove opreme.

S. G. Informacije o Formuli 1 preuzete su sa zvaničnog sajta www.formula1.com.

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Some incredible facts (and event organizational issues)

FORMULA 1 – FROM DIFFERENT POINT OF VIEW Formula One, also known as Formula 1 or F1 and referred to officially as the FIA Formula One World Championship, is the highest class of singleseater auto racing sanctioned by the Fédération Internationale de l’Automobile (FIA). In 2014, Formula 1 season started in Australia on 16th March and will conclude in Abu Dhabi on 23rd November. Eleven teams and twenty-two drivers will compete in nineteen Grands Prix.

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The Formula One season consists of a series of races, known as Grands Prix, held throughout the world on purpose-built circuits and public roads.

Everybody included, from racing dri­ vers, constructor teams, track officials, organisers, and circuits are requ­i­red to be holders of valid Super Licen­c­ es, the highest class of racing licence issued by the FIA. At the end of season, the drivers’ and constructors’ championship ti­t­les are awarded to the driver and cons­t­ructor who score the most points over the course of the season.

The top ten finishers in each Grand Prix score points towards both the drivers’ and the constructors’ world championships, according to the fol­

lowing scale: 1st - 25 points; 2nd - 18 points; 3rd - 15 points; 4th - 12 points; 5th - 10 points; 6th - 8 points; 7th - 6 points; 8th - 4 points; 9th - 2 points and 10th - 1 point.

The Racing Drivers Formula One drivers are some of the mo­st highly conditioned athletes on earth, their bodies specifically ad­ apted to the very exacting require­me­ nts of top-flight single-seater motor racing.

The 2014 Formula 1 season is the 65th season of the Formula One World Championship.

All drivers who enter Formula One ne­ed to undergo a period of conditioning to the physical demands of the sport: no other race series on ea­ rth requires so much of its drivers in terms of stamina and endurance.

The vast loadings that Formula One cars are capable of creating, anything up to a sustained 3.5 g of cornering force, for example, means drivers ha­ ve to be enormously strong to be ab­ le to last for full race distances.

The extreme heat found in a Formula One cockpit, especially at the hotter rounds of the championship, also pu­ ts vast strain on the body: drivers can sweat off anything up to 3 kg of their body weight during the course of a race.

Driver’s suite in basics consists of clo­thing, helmet and HANS, and there are some incredible facts about them:

SEE Business Travel & Meetings magazine · May 2014

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ri­ght decisions to keep things safe, legal and to schedule.

Screens provide images from every part of the circuit with a dedicated Clo­sed Circuit Television (CCTV) sys­ tem. This enables the location of problems to be detected quickly - and the appropriate action taken.

· Drivers in driver clothing can survive for 11 seconds in temperatures of 840 degrees Celsius. · Despite the cutting edge materials used in their construction, Formula One helmet liveries are still painted by hand. It’s an incredibly skilled job requiring hundreds of hours of work for more complicated patterns and designs. · Head and Neck Support (HANS) is in­ tended to prevent a stretching of the vertebrae and to prevent the driver’s head from hitting the steering wheel.

In tests HANS was shown to reduce typical head motion in an accident by 44 percent, the force applied to the neck by 86 percent and the ac­ celeration applied to the head by 68 percent - bringing the figures for even large impacts under the ”injury threshold“.

the likelihood of overtaking at a particular track, the length of the pit lane and even the chances of an accident likely to require the use of the safety car all come into play when decidi­ng strategy.

And, of course, one of the largest ingredients remains, as al­ways, luck.

Race Control At every Grand Prix meeting there are seven key race officials who monitor and control the activities of the stewards and marshals to ensure the smooth and safe running of the event in accordance with FIA regulations.

Facilities vary between different circu­ its, but all will have several key features essential to allowing the FIA Race Director and his staff to make the

A modern Formula One helmet we­i­ ghs only about 1,250 grams.

Race Strategy Part science, part art - a decent strategy is essential to the business of win­ ning races. Or, indeed, losing them.

The basic variables of the equation are simple enough: fuel load and tyre wear. But from then on, it gets vastly more complicated.

Regardless of rules, there are certain factors that must always be conside­ red. Data such as weather forecasts,

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There is also telephone and radio contact with the principal marshals’ posts, safety car, medical response car and the medical centre, so that in the event of any major problem the Race Director can remain in full contact with the relevant people.

Logistics For Formula One racing teams one of the biggest battles of a race weekend or testing session will be over before a car even turns a wheel: the vast logistical effort required to get all of the team’s equipment to the circuit. Indeed each team competing in the FIA Formula One World Champion­ship now travels something like 160,000 kilometres a year betwe­en ra­ces and test sessions.

Nor is the logistical effort as simple as merely getting people and equip­ ment in place. Hotel accommodati­ on must also be found and booked (a team can require anything up to 100 ro­oms), hire cars must be sourced

t o p i c s For the non-European ”flyaway“ ra­ ces the logistical effort is considera­ bly more complicated (all Formula One teams being resident in Europe at the moment) as equipment has to be flo­wn out on transport planes.

Each team travels something like 160,000 kilometres a year. and the team’s facilities at the circuit - from the pit garage equipment to the drivers’ motorhomes and the paddock corporate hospitality units must all be in place.

Almost equally important, in this di­ gital age, are the secure data links that connect the team to its base, enabling telemetry and other data to be sent directly back (which in turn allows engineers to study any potential problems, even while the race is running). All-in-all, an enormous task.

For the European rounds of the ch­ a­mpionship most of a team’s equip­­ ment will travel by road, in the liveried articulated lorries so familiar from race paddocks across the continent.

All of the race equipment required for the weekend will be loaded in these: cars, spare parts and tools.

Most teams will ”pack“ three cars, one spare chassis and several spare engines plus a full kit of other spares.

Tyres, fuel and certain other equip­ ment are brought separately by technical partners and local contractors.

Rather than use conventional aircraft containers, teams have created their own specially designed cargo crates, designed to fill all available space in the planes’ holds.

At present most of the teams use ca­rgo planes chartered by Formula One Management (FOM) which fly from London and Munich to wherever the race is being held.

In the case of successive flyaway races there is insufficient time between them to allow the teams’ equipment to be brought home, meaning dire­ct transit between the two races.

This means that considerably more co­m­ponents have to be packed.

As the number of races outside Europe continues to expand, so the logistical effort required to transport the teams and their equipment will expand alongside it.

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S. G. Information about Formula 1 are taken from official site www.formula1.com.

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„Must-have” IT rešenja

NAJNOVIJA PRIMENA TEHNOLOGIJE ZA NAPREDNU KOMUNIKACIJU NA DOGAĐAJIMA U kompanijama postoji svakodnevna potreba za prezentacijama, brejnstormingom, rešavanju problema i donošenju odluka. Adekvatna tehnologija pomaže komunikaciju, organizaciju, razmeni mišljenja, uz uštedu troškova i vremena. Predstavljamo najnovija tehnološka rešenja koja mogu olakšati i umnogome unaprediti svaku konferenciju i poslovni sastanak.

SMART Board Smart board je interaktivna bela tabla (white board) koja registruje dodir (prstom, olovkom ili drugim čvrstim predmetom), za korišćenje ekrana.

Na tabli na taj način može da se crta, piše, briše, kopira,... kao veliki to­uch screen, pogodan za prezentacije, edu­ kacije i interakciju sa učesnicima.

Smart Board je dizajniran od strane kom­panije SMART Technologies, i ko­ risti DViT (Digital Vision Touch) tehnologiju kako bi detektovala i reagovala na dodir. Ova tehnologija koristi digitalne kamere, autorski softver i firmver, kako bi detektovala kontakt prsta ili olovke po ekranu. Taj kontakt se onda interpretira kao aktivnost prsta ili olovke.

Smart board podrazumeva interakti­ vnu belu tablu, kompjuter, projektor i softver. Može biti povezan sa štampačem, kako bi se beleške odštampale i podelile učesnicima. Sistem omogućava da 4 ljudi istovremeno piše, izvo-

di funkcije miša, ili da pomera i menja objekte, koristeći samo prste.

DVP prezenteri (Digital Visual Presenter) Digitalno-vizuelni prezenter predsta­ vlja modernu zamenu za stare projektore. Umesto sočiva, koristi video kameru kako bi projektovao dokumenta

ili čak 3D objekte na ekran. Na sastanku ili nekoj prezentaciji, kada želite da stavite na uvid ostalim učesnicima sadržaj nekih dokumenata, ugovora ili čak prikažete određene predmete ili korišćenje istih na licu mesta, ovaj uređaj je prava stvar.

Sistem za video konferencije Tri najveća proizvođača sistema za video konferencije su Polycom, Lifesize i VTEL. Poslednje što su razvili na ovom polju jeste iPanel sistem, koji omogućava da se istovremeno razgo­ vara i dele dokumenti, Powerpoint prezentacije i ostali sadržaji na računaru, kao i pun pristup internetu dok je konferencijski poziv u toku.

Konferencijski spikerfoni sa mikrofonom od 360° Postoje slučajevi kada je neophodno da se obavi telefonski poziv tokom sa­ stanka, tako da svi učesnici jasno mo­ gu da čuju šta osoba sa druge stra­ne govori.

Postoje spikerfoni sa mikrofonom od 360°, među kojima se ističe Polycom,

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koji je dizajniran specijalno za konferencije. Omogućava odličan kvalitet glasa, koji zvuči kao da se osoba koja je na telefonskoj liniji, nalazi u prostoriji gde su ostali učesnici.

Mezzanine Collaborative Solution Mezzanine™ je komunikacijski uređaj sledeće generacije. To je rešenje za konferencije koje omogućava saradnju više korisnika, više ekrana, više uređaja, istovremeno. Omogućeno je deljenje bilo kog sadržaja sa bilo kog uređaja sa bilo kim, svugde.

Sistem omogućava svakome da koristi sopstveni uređaj i da interaktivno deli sadržaj sa drugim ljudima bilo gde u svetu.

Za velike projektne timove koji se sastoje od inžinjera, ljudi iz marketinga, dizajnera, poslovnih analitičara itd., koji su geografski dislocirani, ovaj si­ stem pruža podršku da se informaci­je prezentuju na način koji je to naj­po­ godnije za svakog ko­risnika po­je­di­ načno. U isto vreme, neko će, re­cimo, pustiti video materijal za od­re­đeni pro­izvod, druga osoba će ot­voriti excel fajl sa statistikama prodaje tog proizvoda, treća će putem video kon­ ferencije da se uključi, i da pokaže fo­tografiju sa mobilnog telefona, sa promocije tog proizvoda. Svi ovi ek­ rani će se istovremeno prikazati u konferencijskoj sali, i pomoći donosiocima odluka brzo, raznovrsno i efikasno prikupljanje informacija.

„Nosiva” (wearable) tehnologija „Nosiva” tehnologija, kao što su Go­og­ le naočare, Samsung „pametni“ sat i Apple iWatch, biće sve zastupljenija, što u primeni, tako i u broju naprava.

Za organizatore događaja, ovo će biti dodatni način plasiranja i prikupljanja informacija. Ne zaboravimo, i društve­ ne mreže su nekad bile nov i inovativan kanal komunikacija.

Video (3D) Mapping Jedna od najnovijih tehnika koje mo­že da se koristi za razne promoci­ je, svečana otvaranja, jubileje, a da ni­ko­ga ne ostavi ravnodušnim jeste tzv. vi­deo mapping (Video Projection Mapping). Reč je o novoj, uzbudljivoj te­hnici projekcije (projection techni­

que) koja može da pretvori skoro bilo koju površinu u dinamičan ekran. Koristi se specijalizovani softver kako bi se projektovana slika obavila i savršeno uklopila na neku neravnu površinu, kao što je na primer, zgrada, koja u tom slučaju ima ulogu platna na koju se neka animacija projektuje. Kada se uradi kako treba, rezultat je dinamička, realna projekcija koja nadmašuje običnu video projekciju.

Osnovno što je potrebno od opreme je projektor i foto kamera. Ipak, reč je o vrhunskoj opremi, kako bi slika bila čista na tako velikoj površini.

Primera radi, kada je reč o projekciji na zgradu, potreban je projektor od 20.000 lumena koji može da košta i 100.000 eur.

Jedna od dodatnih prednosti ove te­hnike jeste što se može svrstati u „ze­lene“ tehnike, obzirom da, pored neo­phodne struje za projekciju slike, ne koristi nikakve boje ili hemijska sredstva na fasadama i zgradama, niti ih oštećuje.

Neki od primera video mapping-a u re­gionu su na muzeju Mimara u Za­ gre­bu, obeležavanje Adventa, 2011. godine.

U Beogradu treba spomenuti projekat „Moja kravica“ koji se realizovao na fasadi zgrade u Karađorđevoj ulici ispod Brankovog mosta, u sklopu Mikser festivala 2013. godine.

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“Must-Have” IT Solutions

LATEST TECHNOLOGY FOR ADVANCED COMMUNICATION AT EVENTS In companies there is a constant need of presentations, brainstorming, problem solving, and decision-making. Having the right technology available goes a long way in aiding communication, organization and the exchange of opinions, not to mention cost-effectiveness and timesaving. Here are some of the newest technological solutions which can facilitate and enhance any conference or business meeting.

SMART Board Smart Board is an interactive white board with a touch (by finger, pencil or any other solid object) screen. The board allows drawing, writing, erasing, copying... like a big touch scre­ en, and is suitable for presentations, education, and interaction with participants.

Smart Board was designed by SMART Technologies and uses DViT (Digital Vision Touch) technology to register touch. This technology uses digital ca­meras, registered software, and firm­ware to register finger or pencil contact on the screen. That contact is then interpreted as finger or pencil activity.

Smart Board comprises an interactive white board, computer, projector, and software. It can be connected to a printer, if there is need to print notes and distribute them to participants. The system allows four people to simultaneously write, use the mouse, or move and/or change objects using only their fingers.

Digital Visual Presenters Digital Visual Presenters are modern devices replacing old projectors. Ins­ tead of a lens they use a video camera to project documents or even 3D objects on the screen.

At a meeting or presentation, when you want to show the other participants the content of documents, con-

tracts, or even certain objects or the way they are used, this device will be the right tool for you.

The Video Conference System Three of the leading manufacturers of video conference systems are Poly­ com, Lifesize, and VTEL. The newest product in this field is the iPanel sys­tem enabling simulta­ ne­ous conversation and exchange of do­cu­ments, PowerPoint presentations, and other computer content, as well as full Internet access during a conferen­ce call.

Conference Speakerphones with a 360° Microphone There are cases when a telephone call has to be made during a meet­ing enabling all the participants to be ab­ le to hear what the person on the ot­ her side is saying.

There are spe­akerphones with a 3600 microphone specially designed for co­nfe­rences, with Polycom heading the list.

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It offers excellent sound quality so the voice of the person speaking on the telephone sounds as if they were present in the room with the other participants.

Mezzanine Collaborative Solution MezzanineTM is a next generation com­ munication device. It is a solution for conferences allowing for the simultaneous participation of several users, several screens, and several devices.

Any content can be shared, by any me­ ans, with anyone, anywhere.

The system allows everyone to use the­ir own device and to interactively share content with other people around the world.

For large project teams comprising engineers, marketing people, de­sign­ ers, business analysts, etc. who are ge­ o­graphically dislocated, this sys­tem provides support for information to be presented in the manner best sui­ ted to each individual participant.

One participant can play video material for a certain product, another can open an Excel file with statistical data, and a third can join by video conference and show a photograph of the promotion of that product from his mobile phone, all at the same time.

All the screens will be simultaneously displayed in the conference room and will help the quickly and efficient exchange between participants of various information.

Wearable Technology Wearable technology such as GoogleGlass, Samsung Smart watches, and Apple iWatch will soon be widespre­ ad, both in terms of application and in terms of the number of these devi­ ces. For event organizers, this will pro­ vi­de additional means of placing and ga­thering information.

Remember, not so long ago social ne­ t­works were con­sidered a new and in­ novative ch­an­nel of communication.

Video (3D) Mapping One of the newest techniques whi­ ch can be used for different promoti­ ons, ce­remonial openings, milestones wi­­t­h­o­ut le­aving anyone indifferent is vi­deo map­ping (Video Projection Map­­pi­ng). This is an exciting new pro­ je­ction te­chnique that can turn almost

any su­r­face into a dynamic vi­deo display. Specialized software is used to warp and mask the projected image to make it fit perfectly on irregularly shaped screens, such as building, which in that case has a role of projector screen. When done right, the end result is a dynamic projection installation that transcends ordinary video projection.

The basic equipment comprises of projector and photo camera.

However, the equipment should be of excellent quality, in order to provide clear image on such a big surface.

For example, when we talk about projection onto buildings, the required projector should have 20,000 lumens, and it may cost even up to 100,000 EUR. Another advantage of this technique is that it can be classified among “gre­ en” techniques, as, apart from ele­ctri­ city necessary to make projecti­on, it neither uses any other colours or che­mical substances on facades and bu­ildings nor it damages them.

Some of the examples of video map­ ping in the region can be seen on Mimara Museum in Zagreb, celebrating Advent, 2011. In Belgrade, there is a project “Moja kravica” realized at the façade of the building in Kardjordjeva Street, under Branko’s Bridge in Bel­ grade, within the project Mixer Festival 2013.

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Savremen koncept deljenja i dobijanja informacija

„MUST-HAVE” APLIKACIJE KADA IDETE NA KONFERENCIJU Mobilne aplikacije su, pre par godina, predstavljale veoma inovativno tehnološko rešenje, dok su danas, kao uostalom i sve vezano za IT tehnolo­ giju, široko raspostranjene, kako po njihovoj upotrebi, tako i po broju i diverzitetu aplikacija. Kako bi bili u toku sa aktuelnim tehnološkim rešenjima, napravili smo za Vas „must-have“ spisak mobilnih aplikacija koje će Vam biti od koristi kada prisustvujete nekoj konferenciji ili kongresu.

Osnovna svrha aplikacija, jeste da ima ulogu „gedžeta“ koji njenom korisniku olakšava svakodnevno ili povreme­ no funkcionisanje, u poslu i životu, ili prosto pruža zabavu ili određene informacije. To mogu biti aplikacije za hvatanje beleški, plaćanje parkinga, obrađivanje fotografija, puštanje muzike, raznih igrica, socijalnih mreža i raznih drugih stvari. Skoro sve što nam padne na pamet.

Pored toga, da­nas se, skoro pa podrazumeva, da sva­ki posao - kompanija ili organizacija, ima svoju mobilnu ap­ likaciju ili da njihov veb sajt bude prilagođen za otvaranje na mobilnom te­lefonu ili tabletu.

Kada se spremate da prisustvujete nekoj konferenciji, svakako ponesite sa sobom iPad ili Android, netbook, tablet ili laptop. Hvatanje beleški na papiru i nošenje torbe sa gomilom štampanih dokumenata i materijala je ipak prevaziđeno. A i teže. Zato, proverite da li imate instalirane aplikacije koje smo podelili u sledeće ka-

tegorije, a koje će Vam olakšati funkcionisanje na konferenciji i pružiti ose­ćaj tehnološke sigurnosti:

Info o konferenciji Proverite da li konferencija na koju ide­te ima mobilnu aplikaciju.

Mobil­ne aplikacije obično pružaju sa­ žete i direktni­je informacije o događaju ne­go veb sajt te konferencije.

Ukoliko konferencija nema svoju aplikaciju, svakako posetite njihov sajt. · Pronađite program konferencije sa temama predavanja, diskusijama, pre­davačima, govornicima i ostalo · Budite u toku sa najnovijim deša­ vanjima vezano za konferenciju · Kreirajte sopstveni onlajn raspored konferencije sa sesijama kojima planirate da prisustvujete · Pogledajte ko još prisustvuje i predstavite se ostalim učesnicima preko centralnog sistema za razmenu poru­ka među učesnicima (attendee messaging center).

Lokacija Ukoliko idete na konferenciju u drugu zemlju ili drugi grad, nemojte kretati bez Google Maps. Ono što vam doda­ tno može olakšati funkcionisanje jeste Foursquare, kako bi videli savete o tome gde se nalazite, kao i gde se vaši prijatelji „čekiraju”. AroundMe je sjajan za pronalaženje stvari koje su vam potrebne u vašoj blizini. Stay. com je takođe korisna aplikacija koja vam pru­ža informacije o turističkim

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b ro j a Foto/Video. Neke od široko rasprost­ ranjenih aplikacija su Instagram, You­ Tube, a tu je i Camera+ kao dobra aplikacija za fotografisanje (camera app), Snapseed za foto editovanje i slično.

Muzika i događaji. Neke od aplikaci­ ja za puštanje muzike su So­undcloud, Spotify, Applauze (pušta i lokalnu mu­ ziku), kao i Eventbrite, preko kojeg mo­ žete da pronađete lokalne događaje, dobijete preporuke za popularne do­ gađaje, kao i da rezervišete i kupite karte za njih.

atrakcijama sa sve oflajn mapama, uko­liko pored konferencije, imate i slo­bodnog vremena za razgledanje.

tanje beleški – tekstualno, vizuelno, klipovi, glasovne napomene, kao i kreiranje „To Do” listi.

Putovanje

QR kod skener. Jedan od naprednih načina deljenja informacija jeste QR kod, koji može biti postavljen na vizit kartu, letak, program konferencije itd.

U tom slučaju, trebaće vam aplikacija za skeniranje tog koda. Možete probati QR Barcode Scanner.

Za sam put i izbor i rezervaciju smeštaja, ukoliko to radite sami, trebaće Vam booking.com, Tripadvisor, kao i aplikacija aviokompanije koju ko­ris­ ti­te. Za region Jugoistočne Evrope mo­žete koristiti i portal kongresnituri­ zam.com, odnosno SEEmice.com za in­ formacije o destinaciji, postojanju direktnih letova, kao i samog smeštaja.

Poslovni „gedžeti” Mejlovi. Proveravanje mejlova je svakodnevna aktivnost, bez obzira da li ste na konferenciji ili u kancelariji, sto­ga će Vam biti potreban Gmail, K-9 Mail ili neka druga mejl aplikacija ko­ ju preferirate.

Ostalo Društvene mreže. U zavisnosti na ko­ jim mrežama ste aktivni, tu su aplika­ cije Facebook i Facebook Messenger, Twitter, LinkedIn, Google+, Skype, Viber i ostale.

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Hrana i piće. Među aplikacijama koje Vam mogu pomoći pri izboru restorana, hrane i pregled iskustava gostiju širom sveta izdvajaju se Urbanspoon, Yelp, Foodspotting. Za upoznavanje i selekciju vina tu su Vivino Wine Scan­ ner, Wine Dictionary i drugi.

Ovo su neke od aplikacija koje će vam olakšati funkcionisanje kada prisust­ vujete nekoj konferenciji ili kongresu.

Izbor onih koje ćete koristiti, svakako zavisi od vaših ličnih preferencija i potreba, kao i od specifičnosti događaja kojem prisustvujete.

Cilj je bio da se predstavi koncept deljenja i dobijanja informacija putem mobilnih aplikacija, koji predstavlja savremen, tehnološki inovativan, danas „must-have“ i lakši način.

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Skener vizit karti (business card sc­­an­­ ner). Ukoliko ne želite no­včanik pun vi­zit karti ili večitu borbu sa izgu­b­lje­ nim karticama po tašnama i džepovima sakoa, aplikacija za skenira­nje vizit karti je „must-have” za sva­ki poslovan susret. Ima puno aplikacija za tu namenu, od besplatnih možete probati CardMu­nch za iOS, CamCard i ScanBiz­ Cards app za Android.

Hvatanje beleški (note taking app).

Evernote je odlična, besplatna aplikacija koja vam omogućava brzo hva-

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Modern Concept of Sharing and Getting Information

“MUST-HAVE” APP WHEN YOU GO TO A CONFERENCE Mobile applications, a couple of years ago, were very innovative technological solution, whereas nowadays, just like everything related to IT technology, they are widely spread, as by their use so by the number and the diversity of the applications. In order to keep the pace with the actual technological solutions, we made for you a “must-have” list of mobile applications which will be useful for you when attending some conference or congress.

The basic purpose of the application is to serve as a “gadget” which makes daily or occasional functioning of its user easier, as at work so privately, or just offers entertainment or certain information. Those can be applications for note taking, parking, photo processing, playing music, various games, social networks and many ot­her things. It can be almost every­ thing that comes to your mind.

Besides, nowadays, it is almost taken for granted that each job – company or organization, have their mobile ap­ plication or that their website is ada­ pted to mobile phones or tablets.

When you prepare to attend a con­ fe­rence, make sure to take iPad or An­droid, netbook, tablet or laptop.

Wri­ting down notes to a piece of paper or carrying the bag with a pile of printed documents is out of date, and certainly more complicated.

From th­at reason, make sure that you have installed all the applications

wh­ich we divided into the following categori­es, and which will certainly ma­ke you fu­ncti­oning at the conference easier and give you the feeling of technological safety:

Conference App Check whether the conference which you will attend has mobile application. Mobile applications usually provi-

de brief and more direct information about the event, as compared to the conference website. If the conference has no application, make sure to see their website. · Find the conference program with the topics of lectures, discussions, le­cturers, speakers, etc. · Be informed about the latest news concerning the conference · Create your own online co­nference timetable, with the sessions you pl­ an to attend · Get informed about other attende­ es, and introduce yourself over the central system for exchange of messages between the participants (at­ tendee messaging centre).

Location If you go to a conference to an­other country or another city, do not set out without Google Maps. What can ad­ditionally make your functioning easier is Foursquare, in order to see the advices about your location, wh­ en and where your friends “check in”.

AroundMe is excellent for finding the things you need in your vicinity.

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s to r y Photo/Video. Some of the widespre­ ad applications are Instagram, Yo­u­ Tube, and also Camera+ as a good ap­ plication for taking photos (camera app), Snapseed for photo editing, etc.

Music and events. Some of the applications for playing music are Soundcloud, Spotify, Applauze (plays local music as well), as well as Eventbrite, through which you can find local events, get recommendations, and also book and buy tickets.

Stay.com is another useful applica­ti­on wh­ich offers the information about tou­rist attractions with offline maps, if, apart from the conference, you will have some free time to spend on sightse­eing.

Travel Travel and the selection and booking of the accommodation, if you do it you­rself, will require book­ing.com, Tri­p­advisor, as well as the ap­plication of the airline company which you will use. For the region of the So­uthEa­stern Europe, you might use the portal kongresniturizam.com, that is, SEEmice.com for the information about destination, direct flights and the accommodation.

Business “gadgets”

Note taking. Evernote is an excellent and free application which will enable you to quickly take notes – textually, visually, clips, voice notes, as well as creation of “To Do” lists.

QR code scanner. One of the advanced ways of information sharing is QR code, which can be put to business card, leaflet, conference program, etc.

In that case, you will need the application for scanning of the code. You can also try QR Barcode Scanner.

Other Social networks. Depending on the networks where you are active, there are applications such as Facebook and Facebook Messenger, Twitter, LinkedIn, Google+, Skype, Viber and other.

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Food and drinks. Among the applications which can help you in selection of a restaurant, food and comments of the guests all around the world, there are Urbanspoon, Yelp, Foodspotting. In order to get informed and make selection of wines, there are Vivino Wine Scanner, Wine Dictionary, etc.

These are some of the applications which will ease your functioning wh­ en attending a conference or a co­n­g­ ress. And the selection certainly de­ pends on your personal pre­ferences and needs, as well as on specific features of events you attend.

The aim was to present the concept of sharing and getting information through mobile applications, which re­presents a modern, technological­ ly innovative, nowadays “must-have” and easier way.

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E-mails. Checking e-mails is an eve­ ryday activity, no matter where you are – at the conference or in the office, so you will need Gmail, K-9 Mail or some other e-mail application you prefer.

Business card scanner. Unless you want to have a wallet crammed with business cards or an endless fight wi­th the lost cards in your bags or pockets of your jacket, business card scanning application is a “must-have” for each professional meeting.

There are numerous applications for this purpose, and some free ones are Card­Munch for iOS, CamCard and Scan­BizCards app for Android.

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Prvi Radisson Blu Hotel u Srbiji

NOVI HOTEL U BEOGRADU – RADISSON BLU STARI MLIN Hotelska grupa Rezidor, jedna od naj­ brže rastućih hotelskih kompanija u sve­tu, najavljuje svoj prvi hotel u Sr­bi­ ji – Radisson Blu Stari mlin, Be­ograd.

Izgradnja objekta sa 236 soba se pri­vodi kraju, a dobrodošlicu svojim prvim gostima poželeće u avgustu 2014. godine.

Hotel Radisson Blu Stari mlin ima odličnu lokaciju u neposrednoj blizini beogradskog sajma i pored najvažnijih gradskih saobraćajnica. On će postati zaštitni znak grada – sa sveukupnim razvojem lokacije čiji je sastavni deo rekonstrusani stari mlin.

Istorija Starog mlina Stari mlin je osnovan 1901. godine, ne­kada se zvao Parni automatski mlin Pr­vog akcionarsko - lebarskog ud­ru­ že­nja za preradu hrane u Kraljevi­ni Sr­bi­ji. Bio je jedan od najvećih i naj­ raz­vijenijih mlinova u Srbiji tokom pe­ rioda između dva svetska rata.

Prvi akci­onarski mlin je bombardovan 1914. godine za vreme okupacije, a Au­strijanci su iskoristili mašine mlina za osvetljenje Savskog mosta.

Nakon rata, uništena zgrada je rekonstruisana i 1921. godine mlin je opet pušten u rad. 1945. godine mlin je na­cionalizovan i ostao je kao takav do 1995. godine kada ga je preuzela

pri­vatna kompanija. Zgrada Starog mlina je bila specifična građevina industrijske arhitekture u službi svoje funkcije. Objekat je zaštićena baština i proglašen za spomenik kulture.

Dizajn Kombinovanjem starih elemenata mli­na sa poslednjom rečju savremenog dizajna, Radisson Blu stvara novu znamenitost Beograda. Stari mlin će biti potpuno restauriran, ukrašen originalnim detaljima koje će činiti prednji deo novog kompleksa. Posetioci ovog novog elegantnog hotela, koji dizajniraju čuvene arhitekte studija Graft, će uživati u gostoljubivoj i opuštenoj atmosferi. Sve sobe su oprem­ ljene očaravajućim delima umetničkog društva Strauss&Hillegaart.

Gosti koji odsednu u Executive so­ ba­ma i apartmanima imaju pristup pre­divno opremljenom Executive sa­ lonu. U svojoj redovnoj ponudi, Hotel Radisson Blu Stari mlin pruža sve usluge u skladu sa standardima brenda Radisson Blu, kao što su besplatan bežični internet i čuvena usluga YesI-Can.

Sastanci u Hotelu Radisson Blu Stari mlin U renoviranom Starom mlinu biće sme­šteno 500 m2 prostora za sastanke. 6 modernih sala pružiće Vam idealno mesto za ekskluzivne sastanke i događaje do 200 zvanica. Sve sale imaju prirodno svetlo i opremljene su najmodernijom audio vizuelnom tehnologijom. Najveća sala površine 210 m2 ima pristup terasi – savršenoj za opuštanje između sastanaka. Pristup brzom bežičnom internetu je uključen u sve konferencijske pakete.

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The First Radisson Blu Hotel in Serbia

BELGRADE WELCOMES RADISSON BLU OLD MILL HOTEL

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The Rezidor Hotel Group, one of the fastest growing hotel companies wo­ rldwide, announces the Radisson Blu Old Mill Hotel, Belgrade – the prope­ rty featuring 236 rooms is already under construction and will welcome the first guests in August 2014. It is Rezidor’s very first hotel in Serbia.

The Radisson Blu Old Mill Hotel enjoys a prime location next to the Belgrade Fair and above one of the city’s most important thoroughfares. It will be a local landmark – the overall develop­ ment of the site will even incorporate an existing historical old mill.

The Old Mill History The Old Mill was established in 1901 and was called Steam Automatic Mill of the Association of Stockholders for Food Processing in the Kingdom of Serbia. The Old Mill was one of the largest and most developed mills in Serbia during the period between the two world wars. The first shareholders’ mill was bombed in 1914 and during the occupation, the Austrians used the mill’s machines to light up the Sava Bridge.

After the war, the destroyed buildings were reconstructed, and in 1921 the mill was in operation again. In 1945,

the mill was nationalized and remained so until 1995 when it was taken over by a private company. The building of the Old Mill was a characteri­ stic edifice of industrial architecture subjected to its function. This object is under heritage protection and it is declared as a cultural monument.

Design The Old Mill will be fully restored, wi­th its refurbished original features providing the frontispiece to the new complex. Radisson Blu kept the spirit of Old Mill design as respect to heri­ tage. This stylish hotel was designed by well-known architects Graft. The inviting atmosphere of this Graft desi-

gned hotel makes guests feel relaxed and welcome upon their arrival. All ro­oms have been provided with breath taking wall paintings by artistic so­ciety of Strauss & Hillegaart. Guests staying in Exectuive rooms and suites can enjoy beautifly furnished Execu­ tive Lounge.

Meetings at Radisson Blu Old Mill Hotel The 500 sqm of meeting space will be situated in refurbished Old Mill. The hotel offers 6 versatile boardrooms.

These conference rooms are ideal for exclusive meetings and events for up to 200 people. Equipped with stateof-the-art audio visual technology, all meeting rooms feature natural day­light and the ball room with 210 sqm offers access to the adjoining terrace, perfect for breaks in between the meetings. High-speed wireless In­ ternet access is included to the conference package.

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Kakvu uslugu gosti očekuju kada prisustvuju nekom događaju?

„MUST-HAVE“ OSOBINE I VEŠTINE EVENT MENADŽERA Svesni smo da pored spektakularnog izgleda hotela, grandioznog predvorja, prostranih i čistih soba, odlične tehničke opremljenosti sala i dodatnih sadržaja, razliku ipak čine ljudi koji tu rade.

Bilo da se radi o menadžmentu koji čini maksimalno da privuče goste u svoj hotel ili osobi na ulazu i recepciji koja ih dočekuje, neke osobine se smatraju neizostavnim kako bi se gost osećao prijatno i zadovoljno.

U ovom članku bi želeli da se osvrnemo na osnove, ono što je „must-have” po pitanju osobina i veština koje zaposleni u hotelima u sektoru event menadžmenta, prodaje kao i hotels­ kog osoblja, treba da poseduju ili da nauče. Cilj je ispuniti ili prevazići očekivanja gostiju ili učesnika događaja u hotelu.

Lične osobine Trebalo bi da budete komunikativni, ali i sa veštinom slušanja i razumevanja šta gost želi da čujete.

Odnos sa ljudima je ono što je najvažnije u ovoj industriji. Potrebno je da komunicirate na nivou koji je pun poštovanja prema svima, sa jasnim i preciznim odgovorima.

Morate biti u stanju da ostanete smireni pod pritiskom, poslednje što go­ st želi da vidi je panika – nema pro­b­ lema samo rešenja. Brzina reakcije je jako bitna, kao i spretnost u rešava­ nju nastalih problema.

Nedostaje pro­du­žni kabl. Mora se st­ voriti na potrebnom mestu za najbrže moguće vre­me, dok klijenta ne za­ nima čija je to bila od­govornost, ko je za to kriv i ka­ko će se problem rešiti.

Ljubaznost, umerenost, prijatan iz­ raz lica, ne moraju pod obavezno bi­ti urođene osobine, mogu se i nauči­ti, ali ne mogu izostati u kontaktu sa go­ stima.

Uspešan menadžer bi trebalo da bu­ de pun entuzijazma i strastven u to­ me što radi, ali to se ne uči.

Entuzija­zam i strast donose kreativnost, a bez njih ne možete prevazići prepreke i trijumfovati kada sve izgleda izgubljeno.

Znanja i profesionalne veštine Kao osnovnu, neophodnu osobinu na poslu većina smatra organizovanost.

Potrebno je koordinirati i upravljati svojim vremenom a ukoliko ste na vi­ šoj poziciji i svojim timom.

Odrediti prioritete i dobro proceniti po­trebno vreme za obavljanje svake od aktivnosti.

Tok događaja može da se promeni u minutu, pa treba biti spreman na sve predviđene i nepredviđene situacije, biti fleksibilan.

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b r o j a

tema broja

t e m a

Osnovna opšta kultura daje stabilnost i sigurnost potrebnu za razgovor sa gostom. Na razna pitanja morate ili znati odgovor ili znati kako da izbegnete temu u kojoj niste vični.

Odgovori kao što su „Ja sam na praksi ovde” ili „Tek sam počeo/la da radim“ ne smeju biti izgovori koje dajete gostu.

Dodatnu sigurnost daje dobro poz­ navanje posla i svih detalja koje vaše radno mesto podrazumeva. Zatim, informisanost, ako govorimo o događaju koji se održava u hotelu, koli­ ko ljudi se očekuje, koja je postavka sale, koji meniji se služe, kompletna agenda i sl. moraju biti poznati svim zaposlenima koji će biti prisutni za vreme događaja.

U ovom delu treba pomenuti i stručnost i obrazovanje u oblasti turizma i organizacije događaja.

Recimo, CMP (Certified Meeting Professional) je jedan od globalno prizna­ tih sertifikata za profesionalce u ob­la­ sti event industrije.

Još jedan sertifikat koji je šire priznat jeste CSEP (Certified Special Events Professional) ali se on više fokusira na specijalne događaje. Za oba sertifikata, kandidati moraju da imaju 3 godine iskustva u industriji.

Poznavanje stranih jezika u hoteli­ ma je „must-have”, pogotovo ako su u pitanju hoteli internacionalnih lanaca.

Takođe, kako smo u vremenu internet tehnologija i online poslovanja, samo osnovi informatičke pismenosti vi­še nisu dovoljni.

Profesionalnost Iako ostavljena za kraj, profesionalnost predstavlja najbitniju „must-ha­ ve” osobinu u poslu.

Možda imamo svojih ličnih problema, možda loše vreme utiče na naše ra­spoloženje, možda nas je neko od ranog jutra iznervirao, možda imamo previše posla i kratke rokove, možda nas nadređeni pritiskaju, možda imamo tehničkih i sličnih problema, možda prosto nije naš dan...

Tada na scenu stupa profesionali pristup poslu, kada sve ostaje po strani i posvećujemo se klijentu u potpunosti.

S. G.

SEE Business Travel & Meetings magazine · maj 2014

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cover story

c o v e r

s t o r y

What kind of service guests expect when attending an event?

“MUST-HAVE” CHARACTERISTICS AND SKILLS OF AN EVENT MANAGER Apart from spectacular appearance of hotel, grandiose entrance hall, vast and clean rooms, excellent technical equipment and additional facilities, we are aware of the fact that the real distinction comes from the people working there. Regardless of the fact whether we talk about the management doing their best to attract the guests to their hotel or a person standing at the entrance or the hotel reception being the one to welcome the guests, some qualities are considered infallible in order to make the guest feel comfortable and satisfied.

In this article, we would like to turn to the basics, what we consider a “musthave” in terms of characteristics and skills that hotel employees engaged in Event Management Division, Sales Department as well as the hotel staff should have or learn. The aim is to fulfil or even exceed the expectations of hotel guests or event attendees.

Personal characteristics You should be communicative, yet skilful enough to listen and to understand what your guests want you to hear. The most important moment in this industry are relationships with people. It is necessary that you com­ municate on the level which is full of respect for all, and to provide clear and precise answers.

You must be able to stay calm when you are under pressure, the last thing that the guest wants to see is panic – there are no problems, only soluti­ ons. The swiftness of reaction is of a great significance, as well as the cleverness in solving of the problems

wh­ich might occur. An extension cord is missing. It must be there as soon as possible, and the client does not care whose responsibility that is, who should be blamed and what the solution of the problem is.

Kindness, temperance and pleasa­ nt face expression do not have to be considered as innate features, they can also be learned, but they must not be missing in contact with the gu­ests.

Successful managers should be full of enthusiasm and should have passion for what they do, but that cannot be learned. Enthusiasm and passion bring creativity, and without them, no obstacle can be overcome and you cannot triumph when everything se­ems to be lost.

Knowledge and professional skills What majority of people consider as necessary professional feature is organization. It is necessary to coordinate and manage your own time, and if you are on the senior position, it includes coordination and mana­ gement of your team. One should set the priorities and properly estimate the time necessary for realization of each activity.

As the course of event can be changed within a minute, one should be re­ady for all planned and unplanned situations, to be flexible.

The basic general knowledge gives stability and confidence necessary for

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s t o r y

cover story

c o v e r

a good conversation with the guest.

There are various questions for which you should either know the answer or be able to avoid the topic which is not the one you are competent in.

The answers such as “I am doing my apprenticeship” or “I have just started to work here” must not be the ans­ wers for the guests.

Additional confidence is provided wi­ th good expertness in work and good knowledge of all details related to your job position. Further, being well informed, if we talk about the event taking place in the hotel, the number of people you expect, the organization of the conference room, the menu which will be served, the overall age­ nda, etc., that is something that each employee must be familiar with during the event.

In this part, we should also mention co­mpetence and education in the field of tourism and event organization.

For example, CMP (Certified Meeting Professional) is one of the globally recognized certificates for professionals in the field of event industry. Another widely recognized certificate is CSEP (Certified Special Events Pro­fessional) but it is more focused on specific ev­

ents. Both certificates re­quire three ye­ars of experience in in­du­stry.

Another “must-have” in hotels is speaking foreign languages, particula­ rly if we talk about hotels within international chains. Also, as this is the era of internet technologies and online business, the basics of the IT literacy is not enough anymore.

Professionalism Although left for the end, professionalism is the most important “musthave” feature at work. We may have

our personal problems, perhaps the weather makes us feel moody, or so­ meone made us upset from the early morning, perhaps we have too much work to complete in a short period of time and tough deadlines, we may have a lot of pressure from our seniors, there might be some te­chnical problems, or it is simply not our day... that is the moment when professional approach comes out, when everything stays aside and we are comp­letely dedicated to our client.

S. G.

SEE Business Travel & Meetings magazine · May 2014

45

hotel

h o t e l

MK Mountain Resort, Kopaonik

NOVI KONGRESNI CENTAR U HOTELU GRAND NA KOPAONIKU Mnogo okolnosti doprinosi tome da je Kopaonik već godinama u samom vrhu pri izboru destinacija za organizaciju poslovnih skupova. Jedna od njih je svakako hotelska ponuda na visokom nivou, a MK Mountain Resort mnogima predstavlja simbol Kopaonika. Ono što posebno izdvaja Grand Hotel & Spa je kompaktnost i dostupnost svih potrebnih sadržaja na jednom mestu, bez potrebe napuštanja resorta i turističkog centra Kopaonika.

Svi sadržaji na JEDNOM MESTU – i zimi i leti Grand Hotel & Spa je nedavno dobi­o potpuno nov i funkcionalan kong­ re­sni centar koji raspolaže sa tri re­no­ virane i moderno opremljene ko­n­fe­ rencijske sale, izdvojene od hotelskih barova, restorana i ostalih sadržaja ta­ ko da pružaju potreban mir i i­dealne uslove za rad. Pored tri sale na raspolaganju je i multifunkciona­lna sala koja se prostire na 1.258 m2 i pruža mogućnost prilagođavanja pro­stora različitim zahtevima i posta­vkama.

Konferencijska sala KOPAONIK Konferencijska sala Kopaonik je najveća konferencijska sala, kapacite­ ta do 300 učesnika u bioskopskoj po­stavci. Ispred sale se nalazi informacioni pult pogodan za registraciju učesnika a u neposrednoj blizini nalazi se a la carte restoran Garden gde je moguće organizovati kafe pauzu ili koktel za učesnike.

Konferencijska sala KARAMAN Konferencijska sala Karaman kapaci­ teta do 60 učesnika u bioskopskoj postavci idealna je za poslovne radio­ nice, press konferencije, board sa­sta­

Konferencijska sala Karaman

nke i manje skupove. Ova sala nalazi se pored sale Kopaonik i odličan je iz­bor za održavanje paralelnih sesija i ra­dionica.

Konferencijska sala RAS Konferencijska sala Ras je dislocirana u odnosu na sale Kopaonik i Karaman, što pruža mogućnost održavanja više nezavisnih događaja.

Prijatan ambijent, dnevno svetlo i izolovanost od drugih sadržaja, pružiće mir, komfor i udobnost svakom učesniku.

Ova konferencijska sala raspolaže foajeom pogodnim za doček gostiju i koktel posluženje.

Paraglajding

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SEE Business Travel & Meetings magazine · maj 2014

Multifunkcionalna GRAND SALA Grand sala je renovirana 2013. godine i pruža mogućnost prilagođavanja prostora različitim namenama – spo­ rtski sadržaji, konferencijski, izložbeni i svečani prostor. Grand sala je spojena sa konferencijskim salama Ko­pa­ onik i Karaman zajedničkim hodnikom i ti­me predstavlja idealnu celinu za sku­pove koji u više sala kombinuju pre­davanja i izložbeni prostor.

Sportski i rekreativni sadržaji koji će obogatiti program svakog doga­đaja: · Grand Oaza Spa & Wellness Centar · Team building programi – organiza­ ci­ja tematskh programa prema po­se­ bnim zahtevima klijenta · Sportske aktivnost – košarka, odboj­ ka, mali fudbal, kuglanje, squash i sto­ ni tenis... · Rekreacija na otvorenom – panora­ m­­ska vožnja žičarom, bob na šina­ma, zip line, tjubing, planinski bi­ci­k­li­zam, pešačke ture, jahanje, st­re­li­ča­rstvo, or­i­jentiring... · Adrenalinske ture – rafting, paraglaj­ ding, off-road vožnje džipovima i kvadovima, kanjoning, alpinizam · Izlet do vinarije i degustacija vina · Izlet do manastira Studenica · Piknik u prirodi

hotel

h o t e l

MK Mountain Resort, Kopaonik

A NEW CONvention CENTRE IN GRAND HOTEL AT KOPAONIK Many circumstances contribute to the fact that Kopaonik has been at the very top position in selection of destinations for organization of corporate events. One of them is certainly the hotel’s offer on a high level, and MK Mountain Resort for many represents a symbol of Kopaonik.

What particularly distinguishes Grand Hotel & Spa is the compactness and accessibility of all necessary facilities at one place, without any need to leave the resort and the tourist centre Kopaonik.

All facilities at ONE PLACE – both in winter and in summer Grand Hotel & Spa has recently be­en expanded with a brand new and to­ tal­­ly functional convention centre wh­i­ch disposes of three renovated and mo­dern equipped conference hal­ls, sl­i­ghtly isolated from the hotel ba­rs, re­s­taurants and other facilities, and wh­ich provides necessary peace and ide­al working conditions.

Apart from those three halls, there is also a multifunctional hall of 1,258 m2, which can be adapted to various re­quests and needs.

Conference hall KOPAONIK Conference hall Kopaonik is the largest conference hall, of the capacity of up to 300 attendees, arranged in theatre style. In front of the hall, there is an info-desk suitable for regis­tration of participants, and in the ne­ar vicinity, there is an a la carte re­ staurant Garden, which offers the pos­ sibility of organizing coffee break or cocktails for the attendees.

Conference hall KARAMAN The conference hall Karaman, of the capacity of up to 60 attendees in theatre style, is an ideal place for bu-

Mountain climbing

Conference hall Kopaonik

siness workshops, press conferences, board meetings and small gatherings.

The hall is next to the hall Kopaonik which makes it an excellent choice for organization of parallel sessions and workshops.

Conference hall RAS The conference hall Ras is dislocated from halls Kopaonik and Karaman, which offers the possibility of organizing several independent events at the same time. Pleasant ambience, daily light and isolation from other facilities provide peace, silence, comfort and cosiness. This conference hall offers a lobby suitable to welcome the guests or to organize cocktails.

Multifunctional GRAND HALL Grand hall was renovated in 2013, and offers the possibility of adapting the space for different purposes – sport facilities, conference, exhibition and space for formal events.

Grand hall is connected with conference halls Kopaonik and Karaman with a corridor, thus making it an ideal whole for gatherings which combine lectures and exhibiting showroom.

Sport and recreation facilities which will enrich each event: · Grand Oaza Spa & Wellness Centre · Team building programs – organization of thematic programs according to special requirements of clients · Sport activities – basketball, volleyball, futsal, bowling, squash and table tennis... · Open air recreation – Cable car panoramic ride, Zip line, Tubing, Mountain biking, Walking tours, Riding, Shooting, Orienteering... · Adrenalin tours – rafting, paragliding, off-road jeep and quad driving, ca­nyoning, alpinism · Excursion to winery and wine ta­ sting · Excursion to Studenica monastery · Picnic in the countryside

SEE Business Travel & Meetings magazine · May 2014

47

istraživanje

i s t r a ž i v a n j e

Kreiranje vrhunske kongresne ponude

„MUST-HAVE“ ZA USPEŠNE KONFERENCIJE Sredinom 2014. godine SEEbtm magazin je vršio anketu na temu „must-have“ za konferencije. Istraživanje je sprovedeno u regionu Jugostočne Evrope među organizatorima događaja sa jedne strane, i hotelima i event prostorima, sa druge strane.

Cilj ankete bio je da se dođe do određenih standarda koji su neophodni da se zadovolje, kako od strane hotela i event prostora, tako i od organizatora događaja, da bi konferencije / kong­ resi koji se organizuju bile uspešne i na visokom nivou.

Kriterijumi koje su učesnici u anketi na­veli, se dosta poklapaju - i sa strane kupaca (organizatora događaja) i sa strane ponuđača usluga (hotela, pro­ stora, agencija).

Ovo nam govori da postoji razvijena svest o tome šta je potrebno i šta se traži na tržištu. Praksa ipak govori da je mali procenat onih događaja koji uspevaju u potpunosti da zadovolje sve početne, postavljene kriterijume.

Jedan od razloga za tu pojavu, jesu slučajevi kada vlasnička struktura ho­ tela ili nekog prostora, koja ne poznaje dovoljno oblast kongresnog turizma, ne konsultuje stručne kadrove iz ob­lasti event menadžmenta.

Pa imamo neadekvatne sale za sas­ta­ nke, pristup prema klijentima koji nije u dovoljnoj meri fleksibilan, nedovoljno razvijenu ponudu i slično.

Zato vlasničke strukture hotela, koje na vreme uvide značaj delegiranja up­ra­vljanja stručnim ka­drovima iz od­ ređenih oblasti, prave u startu odsko­ čnu prednost nad konkurencijom.

Naravno, postoje i slučajevi kada je sama lokacija objekta takva, da fizički ne postoje uslovi za parking ili recimo zgrada hotela predstavlja zaštićeni spomenik kulture, pa ne postoji mogućnost da se prostorije prerade ukoliko nisu u dovoljnoj meri adekvatne, recimo sala sa stubovima, sa fiksnim zidovima između sala i slično.

Kako bilo, dobro je znati koji su kri­ te­rijumi „must-have” za održavanje do­­ga­đaja, kako bi se težilo kreira-

48

nju vr­hunske kongresne ponude, a ukoli­ko uslovi ipak ne dozvoljavaju za­do­vo­ljavanje baš svih navedenih kri­ te­riju­ma, treba ubaciti dodatnu vre­d­ no­st u ponudu koja će, na neki na­čin, kompenzovati određeni ne­do­statak.

Organizatori događaja, u ovom istraži­ vanju su izdvojili „must-have” sadržaje i usluge koje hotel / prostor treba da poseduje kako bi zadovoljio kriterijume za održavanje njihovih događaja.

Kao neophodni sadržaji hotela, iz­ dvajaju se: · Obezbeđen parking sa video nadzo­ rom / dovoljan broj parking mesta / ga­raža · Dovoljan broj jednokrevetnih soba · Dostupnost osobama sa invalidite­ tom · Hotelski restoran u kome je pored ru­ čka moguće organizovati i svečanu večeru / ili organizovanje iste u re­s­ toranu u neposrednoj blizini hotela · Sportski tereni i drugi sadržaji koji mo­­gu poslužiti u svrhu organizacije te­am buildinga · Veliki i prostran lobi hotela · Uređen i odvojen ulaz u salu - jedan za predavače, jedan za učesnike

SEE Business Travel & Meetings magazine · maj 2014

Neki od novijih trendova na konferencijama i seminarima: · Speed networking · Program konferencije (Agenda) odštampan na registracionim bedževima koji se nose oko vrata · Elektronska identifikacija učesnika putem bar koda ili QR koda · Selfness program za učesnike događaja · Obroci spremljeni od organskih namirnica i/ili bezglutenski obroci · Tweet wall · Sprovođenje ankete na licu mesta među učesnicima na tabletu ili sličnom uređaju · Interaktivne table Što se tiče kongresnih sadržaja i kapaciteta, najpre mora da se zadovolji kriterijum potrebnog broja sala, njihovog kapaciteta, kao i mogućnosti postavki sale po zahtevu, prema že­ lji klijenta (u istraživanju se najčešće pominje potreba za U shape postavkom).

Pored toga, kao osnovni kriterijumi, izdvajaju se:

istraživanje

i s t r a ž i v a n j e

TOP 5 „MUST-HAVE” za konferencije: · Fleksibilnost u postavci i deljivost konferencijskih sala · Sadržaji za dodatne aktivnosti · Obezbeđen parking · Dostupnost osobama sa invaliditetom · Sale adekvatne površine, visine, sa prirodnim svetlom i vazduhom · Fleksibilnost i deljivost sala, pokretni zidovi, stolovi i stolice · Sala koja podržava različite postavke · Visoka sala · Prirodno svetlo i vazduh · Zvučna izolovanost · Pult za registraciju · Garderoba · Dovoljan broj toaleta · Adekvatan razmak između stolica i re­dova · Dovoljna preglednost sale za sve učesnike Hoteli, koji su takođe učestvovali u ovoj anketi, na osnovu iskustva velikog broja raznovrsnih klijenata, kao „must-have“ za uspešne konferencije, pored gore navedenog, dodaju: · Fleksibilnost u sastavljanju menija (po­­sna hrana, vegeterijanska / vega­n­­

ska kuhinja, posebna hrana za oso­be koje su alergične na neke sas­to­jke) / raznovrsnost ponude kafe pa­uza i ob­roka · Dobar ketering · Predprostor i funkcionalni foaje za po­služenje · Prostor za izlagače · Odvojen ulaz u kongresni centar · Event menadžer - osoba iz hotela za­ dužena za konkretan događaj · Precizni putokazi kroz hotel (štampa­ni i elektronski)

· Fleksibilnost restorana po pitanju po­ što­vanja agende (kafe pauze, ručak i sl.) · Mogućnost kasne odjave · Blizina aerodroma Kada je reč o organizaciji događaja, ne može da se ne spomene tehnička oprema.

Oprema, koju su učesnici u anketi, na­ve­li kao neophodnu prilikom odr­ ž­ava­nja konferencije / kong­resa / seminara, jeste:

SEE Business Travel & Meetings magazine · maj 2014

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istraživanje

i s t r a ž i v a n j e · Ljubazno osoblje spremno da reagu­ je na promene u programu · Dobra usluga · Čistoća objekta · Odvojen prostor za kafe pauze za pu­ šače (izlazak na terasu) · Vreme za odmor – bar sat i po nakon ručka, do početka popodnevne sesije · Držanje unapred propisanog raspo­ reda · Flaširana voda na stolu · Tehnička podrška tokom trajanja ce­ log seminara

· Platno i projektor · Ozvučenje · Flip chart, stalak i markeri za flip chart · WiFi · Oprema za video konferencije · Oprema za simultano prevođenje · Video bim · Laptop · Bežični mikrofon · White board

50

· Pokazivač · Produžni kablovi / dovoljan broj uti­ čnica koje omogućavaju učesnici­ma rad na laptopovima * Tehničko lice za svo vreme trajanja događaja Ostalo što se navodi kao „must-have” na događaju koji se organizuje ili kojem se prisustvuje, jeste:

SEE Business Travel & Meetings magazine · maj 2014

Na kraju, ono što često može presu­d­ no da utiče prilikom izbora prosto­ra za održavanje događaja jeste lju­ba­z­no, profesionalno, dobro orga­ni­zo­va­no i po­zitivno osoblje, kao i pre­thodna kvalitetna komunikacija iz­među hote­ la i organizatora, gde prven­stve­no do­­lazi do izražaja fleksibil­nost, spre­ mno­st za prilagođavanje potrebama grupe i is­ku­san tim event menadžera.

M. M.

Creating Top Congress Offer

“MUST-HAVE” FOR A SUCCESSFUL CONFERENCE In mid-2014, SEEbtm Magazine did a research on the topic of “must-have” for conferences. The research was done in the region of Southeast Europe among event organizers on the one hand and hotels and event venues, on the other.

The purpose of the research was to de­termine the requirements that sho­ uld be fulfilled both on the part of the hotels and event venues as on the pa­ rt of event organizers to ensure the success and high quality of a conference or convention.

The criteria cited by the participants in the research frequently overlap­ ped, both on the part of the buyers (event organizers) and on the part of the service providers (hotels, venues, agencies).

This indicates high awareness about what is needed and what is in dem­ and on the market. The actual reali­ ty of what is being offered tells us, however, that few events fulfill all of these requirements.

One of the reasons why this happens is that the owners of a hotel or another event venue who lack knowledge

in the area of meeting industry do not consult experts in the field of event ma­nagement.

As a result, we have in­a­dequate meeting halls, inflexible client access, an underdeveloped offer, etc. Hotel owners, on the other hand, who realize the importance of delegating event management to experts in that field have an immediate head start over their competitors.

Of course, there are times when the very location is such, that there are no physical requirements for parking.

Sometimes, building of the hotel is a protected monument, and there is no possibility for interior space and rooms to be changed if they are not sufficiently adequate, let say meeting room with poles/columns or fixed walls between the rooms.

Anyway, it’s good to know what the criteria are “must-have” for holding

research

r e s e a r c h

New trends at conferences and seminars: · Speed networking · Event agenda printed on id badges worn around the neck · Electronic identification of participants by bar code or QR code · Selfness program for event participants · Meals made of organic produce and/or gluten-free meals · Tweet-wall · On the spot surveys amongst participants on tablet or similar devices · Interactive tables the event and to strive to create top congress offer. If somehow conditions does not allow for all criteria to be satisfied, then it should be included some added value in offer that will, in some way, compensate for some deficiency.

SEE Business Travel & Meetings magazine · May 2014

51

research

r e s e a r c h Event organizers in this research have defined the “must-have” facilities and services which a hotel / venue is required to have if it is to meet the criteria for successful event organization.

The following hotel amenities are a necessary requirement: · Parking with video surveillance / suf­ ficient parking / garage · Sufficient number of single rooms · Accessibility to persons with special needs · A hotel restaurant or a restaurant in the close vicinity of the hotel where formal dinners can be organized · A sports field and other facilities con­ venient for team building activities · A large and spacious hotel lobby · Suitable and separate entrances to the meeting room – one for the le­ cturers and another for the partici­ pants As for the congress facilities and capacity, the first criterion which must be satisfied concerns the number of me­eting halls, their capacity, and pos­sibilities in regard to configuration changes at customer request (the most frequent request cited in the research is for a U-shaped configuration). Additionally, some of the other basic criteria include:

52

· Meeting hall flexibility and dividing with partition walls, moving tables and chairs · A meeting hall allowing for different configurations · High ceiling · Natural lighting and ventilation · Noise isolation · Registration desk · Wardrobe · Sufficient number of toilets · Adequate space between chairs and rows · Good visibility in the meeting room for all participants The hotels which took part in this re­search added to the above list of “must-have”, based on the experiences of a large number of clients, the following list of requirements: · Flexibility of menus (dietary food, ve­ getarian / vegan cuisine, catering to pe­ople with allergies to certain ing­re­ dients) / a varied offer for coffee and refreshment breaks · Good catering · A front area or functional lobby ap­propriate for catering · Exhibition space · Separate entrance to the congress ce­nter · Event manager – a person in charge

SEE Business Travel & Meetings magazine · May 2014

TOP 5 “MUST-HAVE” for conferences: · Flexible and dividable meeting halls · Facilities for additional activities · Parking area · Accessibility for persons with special needs · Meeting halls of appropriate height, with natural lighting and ventilation of managing a specific event · Precise signs throughout the hotel (printed and electronic) · Restaurant schedule flexibility (coffee break, lunch, etc) · Late check-out · Airport proximity When talking about event organization, technical equipment is another must. The participants in the research specified the following equipment as necessary for the success of a convention / congress / seminar: · Screen and projector · Sound system · Flip chart, stand, markers · WiFi · Video conference equipment · Simultaneous translation equip­ment · Video beam

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r e s e a r c h · Laptop · Wireless microphone · White board · Indicator · Extension cables / sufficient number of sockets enabling multiple lap­top use * Technician available throughout the event The remaining items thought to be “must-have” for any event organized or attended include: · Courteous staff able to handle program changes · Good service · Cleanliness of facilities · Separate smokers’ area during coffee breaks (door to balcony) · Breaks – at least an hour and a half after lunch prior to start of afternoon session · Adherence to planned schedule · Bottled water on tables · Technical support throughout the event

In conclusion, one of the things that affect the choice of venue for an ev­ ent is courteous, professional, well orga­nized, and friendly staff and good pre-event com­munication between the hotel and organizer, marked pri­

marily by flexibility, re­adiness to ad­ just to group needs, and an experienced team event manager.

M. M.

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HOTEL ARISTOS – USLUGA SA STILOM

Hotel Aristos je gradsko poslovni ho­ tel kategoriziran s četiri zvjezdice s ci­ljem da gostima pruža kvalitetu pet zvje­zdica. Interijer koji odiše ugo­dnim i toplim ozračjem, visoka razina usluge i gostoljubivost osoblja doprino­si ostvarenju misije hotela: hotel u koji se gosti rado vraćaju i koji osjećaju kao svoj drugi dom tijekom svojih pu­ tovanja.

Uz lokaciju koja omogućava laganu dostupnost iz svih prometnih prava­ ca, blizinu zračne luke, izvrsnu pove­ zanost s centrom grada te mirno ok­ ruženje, Hotel Aristos se nameće kao logičan izbor prilikom poslovnih ili tu­ rističkih putovanja. Kako bi gostima osigurao potrebnu udobnost, poseban naglasak stavljen je na uređenje i prostranost 150 comfort i deluxe soba te dodatne uključene usluge ko­ je gosti mogu koristiti tijekom boravka bez nadoplate: internet, poslo­vni centar, fitness studio, parking i garaža hotela.

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Za potrebe poslovnih sastanaka, raznih poslovnih događanja i susreta, gostima je na raspolaganju moderan kongresno banketni centar, proje­ ktiran sa zasebnim ulazom, kongre­ snom recepcijom i multifunkcionalnim dvoranama, tehnički opremljenih na­jsuvremenijom audio i video opremom. Hotel sa svojim timom osigurava profesionalnost, stručnu podršku i uslugu kreiranu prema vašim potrebama, a dodatna prednost je i osiguran besplatan parking.

Za gurmanske doživljaje, Restoran Tiara svakodnevno nudi jela nacionalne i internacionalne kuhinje, nove okuse sezonskih jela, a gosti mogu uživati i u bogatoj ponudi Momento bara i ljetne terase hotela.

Nakon svakodnevnih obaveza, gosti svoj miran kutak mogu pronaći u Aristos Wellness & Spa centru.

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Opuštajući ambijent spa i relax zone uz ponudu bio, infracrvene, parne saune, hidromasažne kupelji i kromoterapije vraća vas u stanje potrebnog mira i harmonije. Uz bogatu ponudu masaža, tretmana njege lica i tijela vrhunskom kozmetikom, osjetite pravi wellness & spa dodir. www.hotel-aristos.hr

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Your Ideal Choice in Zagreb

HOTEL ARISTOS – SERVICE WITH STYLE Four star Aristos Hotel offers a true taste of hospitality as well as a home away from home for travellers.

It is the kind of hotel property to which gu­ests want to return again and again. Hotel Aristos has all the comforts of a standard luxury property along with many special touches that give it an authentic character.

As a base for visiting Croatia or as yo­ur choice during business trip, the Aristos has it all: a strategic location in Zagreb’s business district within easy access of the city centre, comfortable rooms, gourmet dining, a wellness and spa centre, a cutting edge conference facility, and top quality busi­ ness services.

Located near a number of international companies, close to the international airport and major highways, the hotel particularly attracts European executive travellers.

Elegant and spacious 146 rooms and 4 suites provides comfort and pleasant stay to all guests.

Guest rooms are equipped with high quality ergonomic beds, anti allergy linens, Internet connections and tasteful modern decor. At guest disposal are free Internet, business centre, parking or hotel garage and gym.

Tiara Restaurant within the hotel specialises in creative national, international and seasonal dishes served in a relaxing atmosphere and accompanied by fine wines.

Guests can also enjoy drinks and light meals in the Momento bar or on the summer terrace.

The hotel’s conference facilities in­ clude a hall for large events up to 350 seats as well as seven multifuncti­on meeting rooms equipped with modern technologies. Highly trained staff can ensure that any kind of event is a success, and great advantage is ava­ilable free parking and garage.

The Aristos Wellness & Spa features bio, infrared, steam, hydro massage and other treatments guaranteed to give a sense of well being. www.hotel-aristos.hr

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Akademija za škole centralne Evrope

aces POVezuje MLAde KROZ RAD I ZABAVU aces (Akademija za škole centralne Evrope) osnovana je 2006. godine od strane ERSTE fondacije u saradnji sa Interkulturelles Zentrum (Beč, Austrija), a 2009. godine, partnerstvu se pridružio VČELÍ DOM (Bratislava, Slovačka). aces mreža teži ka tome da unapredi aktivno učešće mladih ljudi i predavača u procesu međunarodne razmene i saradnje. U tu svrhu aces organizuje više manjih i većih događaja svake godine.

Imali smo čast da o ova dva događaja, kao i o samoj organizaciji istih, razgo­ varamo sa g-dinom Reinhardom Ek­ ertom, aces koordinatorom.

1. aces organizuje mnoge događaje za mlade u centralnoj i jugoistočnoj Ev­ropi. Koja su dva najveća događaja, i šta oni donose učesnicima?

Reinhard Ek­ert, aces koordinator

aces – Akademija za škole ce­ntralne Evrope ne samo da daje podršku part­ nerskim projektima u vidu stipendi­ja, već takođe nudi učesnicima i dodatne mogućnosti da upoznaju partnere i prijatelje, da razmenjuju iskustva i za­bave se.

Tokom jednog aces ciklusa (1,5 - 2 go­ dine) dva značajna događaja spajaju predstavnike učenika i nastavnika iz svih stipendiranih škola u projektu.

Na početku faze implementacije projekta, imamo Kick-off sastanak na ko­me se partneri na projektu upoz­na­ ju, zajedno rade na temi godine (npr. raznolikost, medijska pismenost, vo­ lo­n­tiranje, rešavanje konflikata) i gde svi učesnici imaju vremena da dalje ra­z­vijaju i planiraju implementaciju sv­o­jih projekata.

Dalje, nekoliko ra­di­oni­ca nudi mogu­ ćnosti studentima i pre­davačima da na­uče nešto više o spe­cifičnim metodama i pristupima. aces godina se završava finalnim događajem, aces Akademijom.

Kao centralni događaj za umrežavanje, Akademija beleži važnu fazu u razvoju aces programa.

Osmišljena je kao participativna pla­ tforma za razmenu u obrazovanju, kr­ug praktičara i skupina najboljih pra­ksi. aces Akademija cilja na izgra­ d­nju zajednice na jednakom nivou, proslavljajući postignuća projekata pa­rtnerskih međunarodnih škola i ra­z­menu ideja iz oblasti inovacija u obra­zo­vanju, školske prakse i razvoja.

To znači da se odabrani učesnici aces događaja sastaju radi: · razmene iskustava i usvojenog gradiva; · prezentacije, razmene, ocene i proslavljanja rezultata zajedničkih školskih projekata; · sticanja novih znanja, veština i stavo­ va u vezi sa različitim temama i metodama.

Na aces Akademiji učestvuju studenti

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i predavači iz stipendiranih projekata tekućeg ciklusa, predstavnici Ministarstva obrazovanja iz partnerskih zemalja, profesori koji drže obuku, stručni žiri, novinari i ostale uključene strane – skoro 300 učesnika ukupno.

Dodatni VIP gosti (npr. diplomate) se pridružuju redovnim učesnicima na aces Ceremoniji, na završnoj večeri Aka­demije.

2. Koliko učenika i predavača uče­st­ vuje na svakom Kick-off sastanku?

Koliko škola i zemalja je uključeno?

Na svakom aces Kick-off sastanku učestvuje oko 110 učenika i 110 predavača. U aces je uključeno 15 zemalja: Albanjia, Austrija, Bosna i Hercegovina, Bugarska, Hrvatska, Češka, Mađarska, Kosovo, Makedonija, Moldavija, Crna Gora, Rumunija, Srbija, Slovačka i Slo­venija.

Na dosadašnjim aces proje­ktima učestvovalo je 3,600 predavača i 25,000 studenata iz 464 škole; u proteklih se­dam godina, oko 3,600 studenata i predavača je učestvovalo na aces kon­ ferencijama. Mnogo veći broj škola je učestvovao na godišnjim aces proje­ ktnim konkursima, ali samo najbolje po­nude (obično oko 45, iz 100-110 ško­la) godišnje budu izabrane od st­ rane međunarodnog komiteta za selekciju, i one dobiju stipendiju.

©Interkulturelles Zentrum / aces

3. Bili ste u kontaktu sa timom kon­ gresniturizam.com/SEEmice.com pre svakog Kick-off sastanka, nekoliko go­ dina za redom. Na koji način su Vam pomogli?

Pronašli smo kongresniturizam.com/ SEEmice.com 2011. godine, kada smo na internetu tragali za informacijama o potencijalno odgovarajućim lokacijama za organizovanje konferencije.

SEEmice.com se pokazao kao najko­

ri­sniji internet portal za pronalaženje odgovarajućih hotela i kongresnih ce­n­tara u regionu. Pošto smo poručili štampani katalog, ponuđena nam je i dodatna podrška koju smo iskoristili prilikom traženja ponuda za potenci­ jalne lokacije u Hrvatskoj, Sloveniji, Crnog Gori, Bugarskoj i Rumuniji, kao i kod organizovanja obilaska lokacija u tri zemlje, od svih navedenih, u maju 2011. godine. Ove godine, SEEmice nam pruža podršku u identifikovanju najadekvatnije bugarske agencije za saradnju u vezi sa organizovanjem do­ gađaja u Sofiji.

4. Kick-off sastanak je održan u Sara­ jevu, Bosna i Hercegovina, 2011. god., u mestu Laško u Sloveniji 2012. god., u Bu­ku­reštu, Rumunija, godine 2013.

Koji su ključni kriterijumi za odabir destinacije domaćina?

©Interkulturelles Zentrum / aces

Najveći izazov je svakako pronaći do­ stupan (= ne 5 zvezdica) hotel, do koga se lako dolazi javnim prevozom iz ne­koliko zemalja i koji nudi dovo­ ljno sala za sastanke kao i odgovarajući celokupan prostor.

Zbog specifičnih karakteristika našeg programa, potrebno nam je do 15 sa­ la za sastanke a ukupan prostor treba da uključi najmanje 400 m2 – bez fiksiranih sedišta.

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6. Koliko vremena Vam je potrebno za planiranje pre održavanja samog događaja?

Otprilike godinu i po dana pre samog događaja donosimo krajnju odluku o lokaciji i datumu; prva poseta radi opšteg pregleda može da se obavi mnogo ranije. 6-12 meseci pre događa­ja tražimo lokalne partnere.

Pola godine pre konferencije održavamo priprem­ni sastanak sa asistentima na licu mesta; poslednja 3-4 meseca pre događaja su najintenzivnija.

7. Interesantan deo ovih događaja či­ne kreativne i zabavne aktivnosti.

Da li biste sa našim čitaocima podelili neke od najinteresantnijih aktivnosti koje ste organizovali? Možda neke ane­gdote? ©Interkulturelles Zentrum / aces

Radimo sa svim tipovima grupnih postavki i volimo da ih menjamo, čak i nekoliko puta dnevno, što zahteva i otvorenost hotelskog osoblja (ipak, sve postavke se finaliziraju nedeljama pre samog događaja, tako da je i hotel dosta vremena unapred obavešten o svim našim potrebama).

Takođe, potrebno nam je dosta fli­pchart papira i desetine plutanih tabli, što je zaista teško naći na nekim mestima, i obično nam je potrebno i da okačimo dosta postera i plakata što je problematično u određenim hotelima.

dine održava u nekoj drugoj zemlji sa drugim tematskim fokusom, tako da svaki put krećemo ispočetka: pronalaženje najpogodnije lokacije u zem­ lji, pronalaženje lokalnih partnera i dobavljača, pregovaranje sa hotelima iz godine u godinu, komunikacija sa novim učesnicima, sakupljanje infor­ macija o uputstvima za dolazak na lokaciju, itd., provera svih vrsta za­ko­ nskih regulativa i organizovanje vi­za, transport materijala i opreme ko­ji su potrebni za konferenciju, kao i tra­n­s­ fer novca potrebnog za nadoknadu putnih troškova, itd.

· Šaljemo u proseku oko 600 kg ma­ te­rijala iz Beča na mesto deša­va­ nja. Ova „standardna“ procedura se 2011. godine pretvorila u noćnu mo­ru zbog carinskih regulativa, po­š­to smo te godine imali Kick-off sa­sta­nak u Sarajevu. Morali smo da pri­la­go­dimo tovarni list sa više od 30 stra­na, na nekoliko desetina ra­z­ ličitih verzija i na dva jezika. · Na Kick-off sastanku 2011. (Sarajevo) i 2012. (Laško) organizovali smo tim bilding aktivnosti na otvorenom za sve učesnike. Sarajevski City Rally i the Laški Game bili su organizovani kao lov na blago: male grupe preda-

Poslednje, ali ne i najmanje važno, pro­stor treba da predstavlja mesto na ko­jem se mladi osećaju udobno, a treba da ima i mogućnost organizovanja radi­onica na otvorenom (park) ali da to ne bude suviše daleko od hotela.

5. Šta je najzahtevnije u procesu or­ ganizaciju ove vrste događaja ?

Potrebna je koordinacija velikog broja timova, uključenih strana, dobavljača i partnera.

Projekat vode tri organi­za­cije sa sedištem u Beču i Bratislavi, program događaja se razvija u saradnji sa profesionalnim asistentima u tri različite zemlje. Kick-off sastanak se svake go-

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vača i studenata morale su da reše zadatak ili zagonetku pre nego što su mogli da pređu na drugu tačku u gradu gde ih je čekao sledeći izazov. · Na tri Kick-off sastanka (2010., 2011. i 2012. god.) organizovali smo veliki prostor za samousmereno učenje ko­ji smo zvali (u zavisnosti od teme godine i/ili lokacije) Okean, Bazar ili Web Učenje; svaki je imao više od 20 stanica sa velikom količinom materijala i plutanih tabli postavljenih u okviru ukupnog prostora, koji je trebao da bude pripremljen noć ranije; to je značilo da sa pripremama nismo završili pre ponoći. · Na Kick-off sastanku u Bukureštu, 2013. god., želeli smo da ponudimo novi niz tim bilding aktivnosti na otvorenom (ovog puta na fudbalskom terenu) ali smo igru morali prilagoditi zatvorenom prostoru (prostor za održavanje sastanaka i izložbeni prostor hotela smo pretvo­ rili u teren) pošto je cele nedelje padala kiša. Istom prilikom smo

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imali takozvane „žive biblioteke“ ili „ljudske biblioteke“, i predstavili više od 26 volontera iz Rumunije koji su imali ulogu „živih knjiga”, gde je svaki predstavljao grupu ljudi suočenih sa klišeom, marginalizacijom i diskriminacijom. Učesnici su imali

priliku da „odaberu“ nekog od njih radi razgovora koji im je pomogao da shvate realnost života i prevaziđu predrasude i stereotipe.

S. G. Više informacija o aces-u potražite na www.aces.or.at

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Academy of Central European Schools

aces CONNECTs YOUNG PEOPLE THROUGH WORK AND FUN aces (Academy of Central European Schools) was founded in 2006 by ERSTE Foundation in cooperation with Interkulturelles Zentrum (Vienna, Austria), and in 2009, VČELÍ DOM (Bratislava, Slovak Republic) joined in the partnership. The aces school network seeks to enhance the active participation of young people and teachers in exchange processes and international cooperation. For that purpose aces organizes several small and large events every year.

About these two events and its organization we had the honour to speak with Mr. Reinhard Eckert, aces Co­ ordinator.

1. aces organizes many events for yo­ung people in Central and South Ea­st Europe. Which are two major ne­ t­wo­rk events and what these eve­nts bri­ng to participants?

Reinhard Eckert, aces Co­ordinator

aces – Academy of Central European Schools is not only supporting the awarded partnership projects with grants but offers also additional opportunities to meet partners and fri­ ends, to exchange and to have fun together.

In the course of one aces cycle (1.5 - 2 years) two major network events bring together delegations of pupils and teachers from all awarded project schools.

At the beginning of the project imp­ lementation phase there is the Kickoff Meeting where project partners get to know each other, work together on the topic of the year (e.g. diversity, media literacy, volunteering, conflict resolution) and where participants have time to further develop and plan the implementation of their projects. Moreover, several worksho­ ps offer the possibility for students and teachers to learn more about spe­ cific methods and approaches.

The aces year is closed with a final ev­ ent, the aces Academy.

As the central network event of the year, the Academy marks an import­ ant stage in the development of the aces programme. It is designed as a participative platform for exchange on education, a practitioners’ circle and a community of best practice.

The aces Academy aims at community building on an eye-to-eye-level, celebrating achievements of interna­ tional school partnership projects and the exchange of impulses for in­ novation in education, school practi­ ce and development. Thus, selected participants of the aces network meet in order to: · share experiences and lessons learned; · present, exchange, evaluate and ce­ lebrate the results of their joint scho­ ol projects; · gain new knowledge, skills and at­ titudes on various topics and meth­ ods.

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The aces Academy is attended by students and teachers from the awarded projects in the current cycle, represe­ ntatives of the Ministries of Education from the partner countries, trainers, an expert jury, journalists and other stakeholders – almost 300 participants in total. Additional VIP guests (e.g. diplomats) join the regular participants for the aces Ceremony on the final evening of the Academy.

2. How many pupils and teachers are participating in each Kick-off Me­ eting? How many schools and count­ ries are involved?

Each aces Kick-off Meeting hosts ap­ proximately 110 pupils and 110 teachers. There are 15 countries involved in aces: Albania, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Kosovo, Macedonia, Moldova, Montenegro, Romania, Serbia, Slovak Republic and Slovenia.

3.600 teachers and 25.000 students from 464 schools have participated in aces projects so far; approximately 3.600 students and teachers have at­ tended aces conferences in the last seven years.

Many more schools have been participating in the annual aces project contests but each year only the best proposals (usually at around 45 pro-

©Interkulturelles Zentrum / aces

jects involving 100-110 schools) get chosen by the international selection committee and are award­ed with a grant.

3. You were in contact with the kong­ resniturizam.com/SEEmice.com te­am before each Kick-off Meeting last co­ uple of years. In which way did they help you?

We found kongresniturizam.com/SEE­ mice.com in 2011 when searching for information about potentially sui­ta­b­ le conference venues on the internet.

SEEmice.com proved to be the most

useful site for checking facilities and capacities of hotels and congress cen­ tres in the region.

After ordering a hard copy of the catalogue we were offered additional support which we used for requesting offers from potential venues in Croatia, Slovenia, Montenegro, Bulgaria and Romania and for arranging site inspections in three of those countries in May 2011.

This year, SEEmice supports us in ide­ntifying the most suitable Bulgarian agency to cooperate with for an event in Sofia.

4. Kick-off Meetings were held in Sa­ rajevo, Bosnia and Herzegovina in 2011, Lasko in Slovenia in 2012, Bu­ charest, Romania in 2013. What are the crucial criteria in choosing a host destination?

The biggest challenge is always to find an affordable (= not 5 star) venue which is easily accessible by public transport from several countries and offers enough meeting rooms and a suitable plenary.

©Interkulturelles Zentrum / aces

Due to the special characteristics of our programme we need up to 15 meeting rooms and the plenary ne­ eds to be minimum 400 m2 – with no fixed seats.

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6. How much time do you need prior the event for planning?

Approximately 1.5 years before the event we take the final decision on the venue and the date; the first inspection visits might have taken place already much earlier. 6-12 months before the event we look for local partners. Half a year before the conference we have a prep meeting with our facilitators on the spot; the last 3-4 months before the event are the most intense ones.

7. Interesting part of these events are creative and fun activities. Would you like to share with our readers some of most interesting activities you orga­ nized? Some anecdote maybe? ©Interkulturelles Zentrum / aces

We work in all kinds of group settings and like to change them even several times a day which requires according openness of the hotel staff (however, the settings are all finalised weeks before the event so the hotel is briefed well in advance about our requirements).

We usually also need many flipcharts and dozens of pin boards which are really hard to find in some places, and we usually need to put up many posters which can also be difficult or controversial in some venues.

ano­ther country and with another thematic focus each year, so every ti­me we need to start almost from scra­tch: find the most suitable venue in the country, find local partners and pro­viders, negotiate with another hotel each year, communicate with new participants, compile information ab­out directions to the venue, etc., ch­eck all kinds of legal regulations and orga­nize visa, ship the material and equipment needed for the confe­ rence and transfer the cash needed for travel reimbursements, etc.

· In average we send 600 kg of materials from Vienna to the venue of an aces event.

This “standard” procedure turned in­to a nightmare in 2011 due to cu­ s­toms regulations as in that year we had the Kick-off Me­eting in Sarajevo. We had to adopt the cargo list containing more than 30 pages in ha­lf a dozen different versions and in two languages. · At the Kick-off Meetings 2011 (Sara­ jevo) and 2012 (Laško) we have or­ ganized outdoor teambuilding ac­ti­ vities for all participants.

Last but not least the venue should also be a place in which youngsters feel comfortable and it must be possible to have an outdoor workshop in a green area (park) not too far from the hotel.

5. What is the most demanding in pro­ cess of organizing this kind of event?

It requires the coordination of many teams, stakeholders, providers and partners. The project is run by three organisations based in Vienna and Bra­tislava.

The event programme is de­veloped together with professional facilitators based in three different countries.

The Kick-off Meeting takes place in

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The Sarajevo City Rally and the La­ ško Game were set like treasure hu­nts: small teams of teachers and students had to fulfill a task or solve a riddle before they were sent to another spot in the city where the next challenge was waiting for them. · At three Kick-off Meetings (2010, 2011 and 2012) we have furthermore organized big self-directed learning spaces that we called (depending on the topic of the year and/or the venue) Ocean, Bazar or Web of Learning; each included more than 20 stations with a lot of material and pin boards in the plenary which had to be prepared the night before; that meant that usually we were not finished with those preparations be­ fore midnight. · At the Kick-off Meeting in Buchare­ st 2013 we wanted to offer another ra­n­ge of outdoor teambuilding acti­ vities (this time on a football field) but had to adopt the game for indoors (change the plenary and the ex-

practice

e x a m p l e

©Interkulturelles Zentrum / aces

hibition area of the hotel into a big playing field) as it was raining the wh­ole week. At the same event we also had a so called Living Library or Human Library featuring more th­an 26 volunteers from Romania who ac­ ted as “Living Books”, each of them representing a group of pe­ople faced with clichés, marginali­zation or

discrimination. Our participants had the chance to “pick” some of them for conversations helping them to understand their realities of live and overcome prejudices and stereoty­ pes.

S. G. For more information about aces visit www.aces.or.at

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hotel

h o t e l

„Casa del Mare – Small Hotels Group“, Crna Gora

OSNIVANJE HOTELSKE GRUPACIJE ZA UPRAVLJANJE MALIM HOTELIMA Nakon pet godina uspešnog rada Boutique Hotela „Casa del Mare“ u Kamenarima, Herceg Novi, ove godine urađen je re-branding hotela koji sada u svom nazivu ima dodatak „Mediterraneo“. Razlog tome je osnivanje grupacije „Casa del Mare – Small Hotels Group“ koja se bavi zakupom i upra­ vljanjem malim hotelima ali i kompletnim konsaltingom u svim pre-opening i post-opening fazama.

Casa del Mare - Capitano

Casa del Mare - Amfora

Ove godine će u sklopu grupacije biti otvorena još dva hotela koji će i sami nositi ime „Casa del Mare“.

Jedan od njih je „Casa del Mare – Capitano“ 4* koji se nalazi u starom delu Kamenara u renoviranoj kapetano­voj palati. Ovaj hotel pored sedam luksuzno opremljenih jedinica u svom sa­ stavu ima atrium sa bazenom, sopst­ veni restoran, malu vinariju i hotelsku plažu u neposrednoj blizini.

Drugi hotel je već poznat široj javnosti a od sada će nositi ime „Casa del Mare – Amfora“ 4*. Ovaj hotel se na­lazi na samoj obali mora, u malom i mirnom ribarskom mestu Orahovac poznatom po najlepšim plažama u zalivu, a na udaljenosti od svega nekoliko kilometara od Starog Grada Kotora. Hotel ima 10 komfornih soba tipa Suite, sopstvenu plažu, mali wel­ lness kao i restoran mediteranske ku­ hinje.

apartmane veoma pogodne za poro­ dični odmor, restoran mediranske i nacionalne kuhinje, kao i plažni-lou­ n­­ge deo sa svim pratećim imobilija­ rom.

Kao i do sada u sklopu grupacije posluju „Bella Vista“ apartmani koji su već postali prepoznatljivi po svom kva­litetu i osvojili nagradu Top Overall Ratings 2013, poznatog svetskog sajta za online prodaju Venere.com.

Grupacija „Casa del Mare – Small Ho­tels Group“ ima tendenciju rasta i ši­re­nja sopstevnih ali i kapaciteta

Već sada je u planu otvaranje još jednog novog hotela za sledeću godinu pod imenom „Promenada“ 4* koji se nalazi u Bijeloj na samom šetalištu pored mora i nudi komforne sobe i

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pod svojim rukovodstvom/zakupom, pra­­teći svetske trendove, odr­žavaju­ ći visoki nivo usluge koji je već po­ stao prepo­zna­tljiv i priznat. O tome najvi­še govore nagrade Wild Beauty Award 2010, za najbolji mali hotel na crno­gorskom primorju i ovogodišnja nagrada jednog od vodećih i najpoznatijih svetskih sajtova kada je reč o putovanjima - Tripadvisor.com.

Boutique Hotel „Casa del Mare – Mediterraneo“ je primio prestižnu nagradu Travellers Choice for 2014 po izboru samih korisnika ovoga sajta.

Ovu nagradu prima nešto manje od 1% hotela koji se nalaze na ovom sajtu, a ima ih preko milion.

Casa del Mare - Capitano

“Casa del Mare – Small Hotels Group“, Montenegro

ESTABLISHMENT OF HOTEL Group FOR MANAGEMENT OF SMALL HOTELS

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h o t e l

After five years of successful work Boutique Hotel “Casa del Mare“ in Kamenari, Herceg Novi, this year was done re-branding of the hotel, which now in its title has the addition of “Mediterraneo“ because of the newly establishment “Casa del Mare – Small Hotels Group“. The main orientation of this group will be the management of small hotels, as well as consulting to complete all pre-opening stages, after opening stages and the entire leadership.

Casa del Mare - Mediterraneo

Casa del Mare - Capitano

Under the leadership of “Casa del Mare – Small Hotels Group“ will be two new hotels this year.

One of them “Casa del Mare – Capitano“ 4* is located in the old part of the village Kamenari in a renovated captain’s palace. This hotel, beside se­ven luxury units, have an atrium with swimming pool, restaurant and its own small winery, and the hotel beach nearby.

Second one is already known to the public and now the name will be “Casa del Mare – Amfora“. Its locate by the sea in small, peacfull fishermans village Orahovac, well known by the most beautiful beaches in the bay, only few kilometars from Old town Kotor. Hotel has 10 comfort Suites, private beach area, small wellnes club and great restaurant of Medit­ terranean cuisine.

In the plan for next year is already opening of one more small Hotel “Promenada“ 4* Bijela located in Bijela on the promenade by the sea.

This hotel will have comfortable ro-

oms and apartments very suitable for family vacation, restaurant of Me­ diterranean and national cuisine, as well as beach-lounge part with all accompanying contents.

As before, under the management of our group continues to operate “BellaVista“ apartments and they are already become recognized for its quality and won the price Top Overall Ratings 2013, world-famous website for online sales, Venere.com.

The group “Casa del Mare – Small Ho­ tels Group“ has a tendency to incre­ ase and extensions its own and capa­ city under its authority or holding, fol­lowing a global trend, maintaining a high level of service that is already be­come known and recognized.

Hotel “Casa del Mare – Mediterano“ received Wild Beauty Award 2010 for the best small hotel in coastal part of Montenegro and prestigious Travellers Choice Award for 2014.

This award was given to us by one of the leading and most famous sites when it comes to travel - Tripadvisor. com. This award receives less than 1% of the hotels that are on this site, and there are over a million.

Casa del Mare - Mediterraneo

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d e s t i n a c i j a

Turistički centar Istre

PULA – GRAD RIMSKOG CARSTVA STAR 3 MILENIJUMA Poluostrvo Istra je poznato po prelepim gradovima i bogatoj istoriji, a jedan od gradova koji se izdvaja je Pula. Pula se nalazi na jugozapadnom delu Istarskog poluostrva i njegov je najveći grad, koji privlači veliki broj turista očuvanom prirodom, ali i brojnim istorijskim atrakcijama koje će svakom turisti ostati duboko urezane u sećanje. Pored toga što je najveći grad ovog poluostrva, Pula predstavlja i jedan od najpopularnijih turističkih i kulturnih centara.

Pula je grad nastao pre 3000 godina, na brežuljku Kaštel, koji je bio mesto prvog gradskog naselja, tvrđave Histria. Pula je počela da se razvija u doba ri­mskog carstva kada su sagrađeni i neki od najvrednijih i najpoznatijih spo­menika u Hrvatskoj.

Prvobitno ime Pule, u doba rimske vla­ davine bilo je Colonia Pietas Iulia Pola.

U 7. veku Pulu su počeli da naselja­va­ ju Hrvati i Sloveni. Mlečanima Pula ni­je bila od velikog interasa da bi ulagali u njen razvoj, s obzirom da je u periodu kada su je oni naseljavali Pula bila samo tranzitna tačka na putu od Venecije ka istočnoj obali Jadrana.

Od 1815. godine pa do kraja Prvog svetskog rata Pula je bila deo austrijskog primorja (Küstenland).

Pula je tokom bombardovanja u toku Drugog svetskog rata bila jako oštećena, ali je u prvoj polovini 20. veka

Pulska Arena

počeo njen ponovni razvoj koji ju je obeležio kao najveći grad na Istars­ kom poluostrvu ali i kao centar brodogradnje i turizma.

Mediteranska klima, čisto more, očuvana priroda i bogata istorija, kao i dobra saobraćajna povezanost neke

Pulska Arena je jedan od 6 najvećih rimskih amfiteatara u svetu. su od osnovnih pogodnosti za razvoj turizma u ovom gradu.

Pula nudi mnogobrojne mo­gućnosti kako za prijatan odmor tako i za kon-

Panorama Pule

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destinacija

d e s t i n a c i j a gresni turizam, a turistima je na raspo­ laganju veliki broj hotela, kampova, turističkih naselja i marina.

Šta videti i obići?

Pogledajte upečatljive znamenitosti Pule Najpoznatija znamenitost Pule svaka­ ko je Arena sagrađena u 1. veku.

Arena je služila kao mesto za borbe gla­dijatora, viteške borbe, borbe sa divljim životinjama koje su u antičko vreme predstavljale najvažnije dru­š­t­ vene do­ga­đaje.

Tada je imala kapacitet od 20.000 do 25.000 gledalaca. Danas, Pulska Arena je mesto održavanja mnogobrojnih priredbi i koncerata, sa kapacitetom oko 5.000 gledalaca.

U podzemnoj prostoriji Arene posta­ vljena je stalna izložba „Maslinarstvo i vinogradarstvo Istre u antici”, koja je za posetioce otvorena tokom celog dana.

Inače, Pulska Arena je jedan od 6 najvećih rimskih amfiteatara u svetu.

Još jedan svedok boravka Rimljana na ovim prostorima je i Mali Rimski teatar koji se nalazio u okviru gradskih zidina, u podnožju Kaštela. Teatar je najverovatnije sagrađen u 1. veku, i imao je kapacitet oko 5.000 mesta.

Ipak, danas je vidljiv samo jedan nje-

Augustov Hram

gov deo, s obzirom da još uvek nisu završena arheološka istraživanja.

Nezaobilazna znamenitost Pule, je i Augustov Hram, sagrađen početkom 1. veka nove ere, koji se nalazi na gradskom trgu Forum. Hram je bio posvećen boginji Romi i caru Augustu, a tokom vremena imao je različi­ te funkcije (bio je crkva, skladište žita, muzej kamenih spomenika, itd.).

Danas se u njemu nalazi manja izlo­ žba antičkih skulptura. Uz Augustov hram nekada je postojao još jedan isti

Najznačajniji događaji u Puli: · Festival igranog filma, 12. do 26. jula 2014. · Dani antike, 12. do 14. juna 2014. · Pulska noć, 23. avgust 2014. hram, od kojeg je danas ostao samo jedan zid. Forum predstavlja glavni gradski trg, koji je glavno mesto okupljanja stanovnika i turista.

Slavoluk Sergijevaca - Zlatna vrata sagradila je porodica Sergijevaca, kao znak sećanja na tri brata koji su

Pulska Arena

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d e s t i n a c i j a oba­vljali visoke činovničke dužnosti.

Pretpostavlja se da je sagrađen između 29. i 27. godine pre Hrista. Slavoluk se naslanjao na gradska vrata Porta Aurea i bedeme, koji su srušeni po­če­ tkom 19. veka radi širenja grada.

Herkulova vrata su najstariji antički spomenik u Puli i ujedno su i najstarija gradska vrata na ovim prostorima.

Inače, vrata su jednostavnog dizajna sa Herkulovom glavom na sredini.

Herkul je smatran zaštitinikom gra­ da Pule.

Dvojna vrata su još jedan od svedoka da je tokom antičkog i srednjoveko­ vnog doba, grad bio okružen bedemima a da se u njega ulazilo kroz desetak vrata. Sagrađena su tokom 2. i 3. veka i ispod njih su pronađeni ostaci mauzoleja iz perioda 1.- 2. veka.

Arsenal sa brodogradilištem je ot­ voren 1856. godine i služio je kao ba­ za austrijske ratne mornarice.

Sa njegovom izgradnjom započelo je i razdoblje brže i brojnije izgradnje novih građevina koje su koristili učesnici austrougraske ratne flote.

Još jedan svedok burne istorije Pule je i Povijesni muzej Istre koji se nalazi u adaptiranoj mletačkoj tvrđavi.

U ovom muzeju se čuva baština od

„Svjetleći divovi” „Svjetleći divovi” naziv je projekta koji počinje u maju 2014. godine, kojim će prvi put u svetu biti osvetljene dizali­ ce brodogradilišta koje radi.

Svetski po­znati dizajner osvetljenja De­an Ski­ra, uz pomoć sponzora i ra­dni­ ka brodo­gradilišta „Uljanik”, osvetliće diza­lice ovog brodogradilišta koje su prepoznatljivi simbol Pule. „Svjetleći divovi” imaju sofisticiran sistem daljinskog upravljanja svetlima i scenografijom, a mogu biti osvetljeni sa 16.000 kombinacija različitih boja. www.pulainfo.hr razvijenog srednjeg veka pa do novijeg doba. Postavka muzeja uključuje 40.000 eksponata, koji su deo zbirki oružja, vojne opreme, pomorstva, karata, razglednica, itd.

Za ljubitelje morskih i slatkovodnih životinja nezaobilazno mesto je Aquarium Pula sa 60-ak bazena, koji se nalazi u austrougarskoj tvrđavi Verudela sagrađenoj 1886. godine na istoimenom poluostrvu, 3 km udaljenosti od centra Pule.

Obilazak Pule ne bi bio potpun ukoliko se ne bi posetili i neki njeni najpoznatiji parkovi.

Park pod arenom je jedan od najlepših parkova u Puli, koji se nalazi ispod

Od mnogobrojnih plaža u Puli naj­po­ znatije su Peščana Uvala i Valkane, Gortanova Uvala na Lungomareu, kao i Ambrela i Havajsko na Verudeli. same Arene, a nastao je 30-tih godina 20. veka.

Još jedan od poznatih parkova u Puli je i Park Petra Krešimira IV podignut 1953. godine, a u kojem je 1960. godine izgrađena fontana od prirodnog istarskog kamena kao simbol dovođenja pitke vode u Pulu.

Pored ove fontane park je prepoznatljiv i po rimskom mauzoleju iz 1. veka.

Tu su još i Titov i Mornarički park, kao i šetalište Lungo mare.

Pula koja je poznata i kao grad-muzej Istre, sa brojnim atrakcijama, ali i velikim brojem odličnih hotela i prostora, idealno je mesto za odmor, ali i za organizovanje korporativnih događaja, motivacionih putovanja i svih vrsta druženja zaposlenih.

Oni koji su već posetili ovaj grad-muzej, verovatno će se podsetiti lepih uspomena, a oni koji još uvek nisu, na­damo se da će dobiti ideju da to uskoro i urade.

M. J.

Brodogradilište „Uljanik“

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Tourist Centre of Istria

PULA – A ROMAN EMPIRE CITY 3 THOUSAND YEARS OLD The Istrian Peninsula is famous for its cities and its rich history, and a city which certainly stands out is Pula. Pula is situated in the south-western part of the Istrian Peninsula and it is its largest city, which attracts great number of tourists as with its well-preserved nature so with a wide diversity of historical attractions that will certainly remain deep in the memory of those who visit it. Apart from being the largest city of the Istrian peninsula, Pula also represents one of the most popular tourist and cultural centres.

destination

d e s t i n a t i o n

Pula is a city dating from 3000 years ago, situated at Kastel hill, which was the spot of the first urban settlement, the fortress of Histria. Pula started to develop during the era of the Roman Empire, when some of the most valu­ able and the most famous monume­ nts in Croatia were built.

The original name of Pula, at the time of the Roman Empire, was Colonia Pietas Iulia Pola. In the 7th century, Pula started to get populated by the Croats and the Slavs. The Venetians were not very much interested in the city, thus they did not have further ambitions to invest into its development, as in the period when they were populating Pula the city was just a transit spot on the way from Venice to the eastern Adriatic coast.

From 1815, and until the end of the World War I, Pula was a part of the Austrian coast (Küstenland).

During the air raids in the World War II Pula was very damaged, but in the

Panoramic view of Pula

first half of the 20th century, the city started to redevelop, and it stood out as the largest city at the Istrian pe­ni­ n­sula, but also as the tourist centre and the centre of the shipbuilding in­­dustry.

Mediterranean climate, clear sea, pre­ served nature, rich history, as well as good traffic connections are just so­ me of the basic advantages for development of tourism in this city.

Pula offers numerous possibilities, as for the pleasant vacation so for the meeting industry, and the tourists ha­ve at their disposal great number of hotels, camps, tourist resorts and marinas.

The Arena of Pula is one of the 6 la­ rgest Roman amphitheatres in the world.

Arena of Pula

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destination

d e s t i n a t i o n

What to see and visit?

See the impressive sites of Pula The most famous landmark of Pula is certainly the Arena dating from the 1st century.

The Arena was a place for organiza­ ti­on of events such as gladiatorial co­m­bats, knight’s fighting, fighting wi­th wild animals which, at ancient times, were the most important social events.

At that time, the Arena could seat from 20,000 to 25,000 spectators.

Today, the Arena of Pula is a place wh­ ere various shows and concerts are taking place, and can seat roughly 5,000 spectators. In the underground rooms of Arena, there is a permanent exhibition “Olive growing and viticu­ lture of Istria in Ancient times”, and which is open for visitors during the whole day.

Also, the Arena of Pula is one of the 6 largest Roman amphitheatres in the world.

Another witness of Roman stay in this region is the Small Roman Theatre which was built within the city walls,

at the bottom of Kastel. The theatre was most probably built in the 1st ce­ntury, and had a capacity of some 5,000 seats. However, today only a se­gment is visible, as archaeological excavations are still under way.

An unavoidable attraction of Pula is also the Temple of Augustus, built at the beginning of the 1st century AD, and which is located at the city square Forum. The temple was dedicated to the goddess Roma and the empe­ ror Augustus, and with the time, its functions were changing (it was a ch­ u­rch, a grain warehouse, museum of stone monuments, etc.).

Today, it is an exhibiting room for small exhibi­tion of antique sculptures. Next to the Temple of Augustus, there was another identical temple, of which today we only have one wall left. The Forum is the main city square, which is the gathering place, as for the citizens so for the tourists.

Triumphal Arch of the Sergi – Gold­ en gate was constructed by the Se­r­gi family, in memory of three bro­thers that were engaged as high officials.

It is supposed to have been built be­

The top events in Pula: · Pula Film Festival, 12th – 26th July, 2014 · The Days of Antiquity, 12th – 14th June, 2014 · Pula Night, 23rd August, 2014 tween 29th and 27th year BC. The Gate was leaning against the city gate Porta Aurea and ramparts, which were pulled down at the beginning of the 19th century with the purpose of expanding the city.

The Gate of Hercules is the oldest an­cient monument in Pula, and at the same time, the oldest city gate in this region. The gate is of a simple design, with a head of Hercules in the middle.

Hercules was considered the patron of the city of Pula.

The Twin Gates is another witness of ramparts surrounding the city during the ancient times and the mediaeval period, when the city was being entered into through 10 gates. It was constructed during 2nd and 3rd century,

Panoramic view of Pula

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and under the gate, there are the remains of the mausoleum dating from the period around 1st and 2nd century.

The Arsenal and the Shipyard was opened in 1856, and it served as the Austrian Military Navy base. Its cons­ truction opened the era of faster and more expanding construction of buildings exploited by the members of the Austro-Hungarian navy fleet.

“Luminous Giants” The “Luminous Giants” is the name of the project starting in May, 2014, and which will, for the first time in the world, illuminate the cranes of the working shipyard.

The world famous designer of the illumination, Dean Skira, with a help of sponsors and the employees of the shipyard “Uljanik”, will illuminate the cranes of this shipyard, and which are certainly the distinguishable symbol of Pula.

The “Luminous Giants” have a sophi­ sticated system of remote control of light and scenography, and can be illuminated with even 16,000 combinations of various colours. www.pulainfo.hr

Another witness of turbulent history of Pula is the Historical Museum of Istria located in the adapted Venetian fortress. This museum keeps the heritage of the period from the late middle ages to the new age. The exhibition comprises of 40,000 exhibits, and which make a part of collection of armaments, military equipment, seamanship, maps, postcards, etc.

For the fans of sea and freshwater animals, an unavoidable place to visit is certainly the Aquarium Pula which comprises some 60 pools, located in the Austro-Hungarian Fortress Verudela built in 1886 at the peninsula having the same name, 3 km far from the centre of Pula.

Sightseeing of Pula would certainly be incomplete without visiting some of its most famous parks. The Park under Arena is one of the most beautiful parks in Pula, which is situated under the very Arena, and dates from the 1930s. Another famous park in Pula is the Park of Petar Kresimir IV, dating from 1953, and which, in 1960, was enriched with a fountain made of natural Istrian stone, as a symbol of bringing drinkable water to Pula.

Apart from this fountain, the park is also recognisable for the Roman mausoleum dating from the 1st century.

There are also places like the Tito’s Park and the Naval Park, as well as the promenade Lungo mare.

Out of many beaches in Pula, the most famous are beaches Peščana Uvala and Valkane, Gortanova Uvala at Lungomare, as well as Ambrela and Havajsko at Verudela.

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Pula, also known as the city-museum of Istria with its numerous attractions, but also a city with great number of excellent hotels and venues, is an ideal place for holidays and an excellent place for organization of corporate events, incentive trips and all other kinds of gathering and entertainment of the employees.

Those that have already visited this city-museum will probably revive ni­ ce memories, and for those that still haven’t been here, we hope that they will soon get the idea to do it.

M. J.

Triumphal Arch of the Sergi – Golden Gate

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G-din David Pérez Noack, direktor Kongresnog biroa Madrida

MADRID – grad koji RADNE SASTANKE PRETVARA U ZADOVOLJSTVO Kongresni biro Madrida, sa svojih 25 godina iskustva, promoviše Madrid kao grad domaćina međunarodnih i lokalnih skupova, a ima za cilj da omogući realizaciju ovih događaja sa tehničke i institucionalne tačke gledišta. Trenutno okuplja oko 200 članova. Za kratak vremenski period, Madrid je odskočio na ICCA rang listi, sa 13. pozicije na kojoj je bio 2009. godine, na fantastično 2. mesto 2013. godine, odmah ispod Pariza. kaciju između dva kontinenta. Zap­ra­ vo, Madrid poseduje sjajnu vitalno­st koja će svakoga „zaraziti“ 24/7: po­­se­ tioce a svakako i lokalno stanovni­št­ vo koje pokazuje svoju strastvenost u uži­vanju, kako u dnevnom tako i u no­ćnom životu grada.

David Pérez Noack direktor Kongresnog biroa Madrida

1. Grad Madrid je centar dinamične zemlje kakva je Španija. Da li biste mogli navesti tri stvari koje Madrid čine različitim?

To je bez sumnje sunce, strastveno lokalno stanovništvo i velika raznovr­ snost i kvalitet kulture, kao i razne mo­ gu­ćno­sti za zabavu.

Svako ko je nekada posetio Madrid pričaće vam o tome koliko se osećao dobrodošlim. To je možda zbog 3.000 sunčanih sati godišnje, ili zbog toga što ovaj grad već dugo godina unazad važi za mesto kulturne asimilacije i glavni grad nacije, kao i stratešku lo-

Odabir kuhinje, šoping i zabavne ak­ ti­vnosti predstavljaju verni odraz gra­ d­ske žudnje za životom, u pogledu tra­dicije i posvećenosti avangardi i od­r­ži­vosti. Uz ogromnu raznolikost re­s­torana i prodavnica za sve ukuse i sva­či­ji novčanik, zavidan kalendar ku­l­tu­rnih i sportskih dešavanja, kao i sve mo­gu­ćnosti fantastičnog noćnog ži­vo­ta koje se mogu zamisliti, Madrid je sva­kako jedan od najzabavnijih gra­ do­va na svetu.

2. Koje su vrednosti Madrida kao kon­ gresne destinacije?

Sa svojim statusom ekonomskog ce­ ntra države i kao sedište 90% velikih ko­mpanija koje vode biznis u Španiji, glavni grad predstavlja i globalnu prezentaciju proizvoda i novih ponuda.

Poseduje moderne objekte i sajmove kao što je centralni sajam IFEMA, Opštinski konferencijski centar u pos­

lovnoj oblasti Campo de las Naciones ili Caja Mágica u parku Manzanares Li­ne­ar.

Poslovni sadržaji koje nudi Ma­d­rid su nadopunjeni palatama, po­z­o­ri­štima i svim vrstama je­din­st­ve­nih gra­đe­vina na raspolaganju orga­nizato­rima koji žele da iznenade svoje go­­ste.

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Put u glavni grad je lak i udoban, zah­ valjujući geografskoj poziciji centra Šp­a­nije i odličnoj pristupnoj in­fra­ stru­k­turi: nacionalni autoputevi, brza že­le­znica, i iznad svega, međunarodni aero­drom Adolfo Suárez Madrid.

Po samom dolasku u grad, posetilac će se uveriti u kvalitet hotelske ponude glavnog grada, sa oko 80.000 kreveta, od kojih se više od polovine nalazi u hotelima sa četiri i pet zvezdica.

Dodatno, glavni grad ima iskustvo u radu sa najvećim profesionalcima iz ob­lasti kongresne industrije. Ipak, ono što Madrid zaista čini mestom koje se izdvaja po svojoj jedinstvenosti, jeste to što radni sastanci ujedno predsta­ vljaju i prijatno provedeno vreme.

U Madridu, linija koja razdvaja posao i zadovoljstvo se gubi, što omogućava održavanje sastanaka i sklapanje

Kraljevska palata, ©Promocion Madrid S.A.

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čak i sveta, ali, ako postoji razlog zašto je Madrid poznat po kuhinji onda je to sigurno gastronomski specijalitet zvani „tapas”: tradicionalni Španski mini obrok kao jamón serrano, callos ili Španski omlet koji se služi uz piće.

Jedna od omiljenih aktivnosti jeste tapas tura po centru grada, od stare tržnice San Miguel do vekovima starih taverni smeštenih u ulici Cava Baja.

San Jeronimo el Real Chirch, ©Escarabajo Amarillo

po­slova u isto vreme uživajući u nena­ dmašnoj zabavi koju pruža grad, u hrani i u kulturnim dešavanjima.

3. Postoje li neke slabosti koje Madrid kao kongresna destinacija ima?

Ako imamo na umu to da je glavna karakteristike ponude Madrida, u smislu planiranja skupova, raznolikost i visok kvalitet profesionalnosti i usluga, zasigurno možemo doneti zaključak da će svako pronaći najpovoljniju opciju za zadovoljenje svojih potreba u Madridu; tako da ne možemo govoriti o slabostima, bolje bi bilo pomenuti obavezu grada da unapredi tržište MICE turizma novim usavršavanjima (kongresni centri sa više kapaciteta ili nove i originalne aktivnosti motivacije, na primer).

koji saobraćaju na dnevnom nivou.

Hoteli visokog kvaliteta predstavlja­ ju drugu nezaobilaznu stavku kong­ resne industrije, a u slučaju Madrida, to podrazumeva više od 80.000 ho­ telskih kreveta (od kojih se većina nalazi u hotelima sa 5, 4 i 3 zvezdice) čija je najznačajnija karakteristika odlična vrednost koja se dobija za novac.

Najsavremeniji sadržaji, kao i ponuda iz oblasti kulture i zabave, moraju da uđu u ponudu destinacije ko­ngres­ nog turizma.

5. Možete li nam navesti 5 „must-try” insentiv programa u Madridu?

Kao glavni grad, a ujedno i zbog svoje istorijske lokacije, Madrid predstavlja asimilaciju različitih kuhinja Španije,

Još jedna insentive aktivnost koju nu­ di Madrid, i koja je jedinstvena na sve­ tu, jeste odlazak na jednu od 6 lokacija svetske baštine pod zaštitom UNESCO-a, koje se nalaze na samo sat vremena vožnje od grada: Alcalá de Henares, El Escorial i Aranjuez u regiji Madrida, i Toledo, Ávila i Sego­ via u okruženju, a koja uključuju savršeno očuvanu arhitekturu, spomenike i umetnost od Rimskog doba pa sve do danas.

Madrid Río, novi park na obalama re­ke Manzanares, nudi veliku raznoli­ kost terena za sport i rekreaciju, duži­ nom od deset kilometara koliko se pr­o­teže.

Segway tura od Umetničkog centra Matadero do Železničke stanice Prí­ ncipe Pío predstavlja jednu od najveličanstvenijih i najzabavnijih aktivnosti za podsticajno putovanje učesnika koji posećuju grad.

4. Po Vašem mišljenju, šta jedna des­ tinacija mora da poseduje da bi bila uspešna u kongresnoj industriji?

Mreža javnog transporta kao prva stavka: Madrid ima međunarodni ae­ rodrom koji se nalazi blizu grada (na 12 kilometara), Adolfo Suárez MadridBarajas, kapaciteta 70 miliona putnika godišnje i više od 150 direkt­nih destinacija; predstavlja glavni ce­ntar aktivnosti za Južnu Ameriku, sa velikim potencijalnim rastom na pomenutom tržištu, a takođe i u Aziji.

Ali, ako Madrid i izdvaja neka posebnost u tom smislu, onda je to sistem brze železnice, koji spaja glavni grad sa svim delovima Španije (više od 80 destinacija), sa više od 300 vozova

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Grand Via, ©Madrid Visitors & Convention Bureau

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Iako se Flamenko uvek vezuje za jug Španije, Andaluziju, niko ko je zainte­ resovan za ovu vatrenu muziku i ples neće propustiti šansu da ode na Flamenko šou u Madridu, gde se nalaze najbolji „tablaos” (Flamenko plesni barovi) na svetu. A ako želite nešto još originalnije da priredite za vaše klijente, pokušajte sa časovima Flamenka.

Još jedna mogućnost je da iskom­ binujete privatnu posetu jednom od zna­čajnih muzeja na „Šetalištu ume­ tnosti“ i šoping dan u šoping centru Golden Mile, gde se nalaze prodavnice najprestižnijih svetskih brendova, kao i da organizujete tim bilding aktivnosti na terenu fudbalskog tima Real Madrid, na stadionu Santiago Bernabeu.

6. Madrid se veoma brzo našao među Top 5 gradova po ICCA statistici. Koja je tajna vašeg uspeha?

Posvećenost institucija i privatnih ko­ m­panijama u sektoru na promovisa­ nju grada na međunarodnom nivou, kao vodeće destinacije za velike međunarodne događaje.

Takođe su to vredan rad Kongresnog biroa Madrida u sklapanju novih kon-

Bar La Realidad, ©Jose Barea

takata učestvujući na najvažnijim događajima iz oblasti industrije koji se organizuju širom sveta, jačanje odnosa sa kompanijama i asocijacijama i na kraju, rad na tome da Madrid učinimo što poznatijom destinacijom, što smo sigurni da već i jeste.

7. Možete li nam reći nešto o s­vojim budućim planovima u smislu za­dr­ža­ vanja pozicije u grupi top kongresnih destinacija sveta?

Javne institucije i privatne kompanije moraju ići ruku pod ruku kako bi se nastavilo sa implementacijom tekuće

strategije kongresnog turizma, na isti način na koji i Kongresni biro Madrida mora da zadrži, pa čak i poveća promotivne aktivnosti, posebno na tržištima gde nam je stopa rasta potencijalno interesantnija, kao što su Azija i istočna Evropa.

S. G. Za više informacija vezano za Ko­ngresni biro Madrida posetite stranicu www.es­ma­drid.com/mcb.

Fotografije obezbedio MADRID DESTINO TURISMO CULTURA Y NEGOCIO, S.A., dostupne na stranici www.esmadrid.com.

Stadion Santiago Bernabeu, ©Madrid Visitors & Convention Bureau

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Mr. David Pérez Noack, director of Madrid Convention Bureau

MADRID – CITY THAT MAKES WORK MEETINGS A PLEASURABLE TIME The Madrid Convention Bureau, with 25 years of experience, is promoting Madrid as a city capable of hosting national and international me­ etings and aiming to enable these events from a technical and institutional viewpoint. It currently groups some 200 members. For a short period of time Madrid jump in ICCA rankings, from 13th place in 2009 to the great 2nd place in 2013, just below Paris.

2. What are strengths of Madrid as a meetings destination?

David Pérez Noack, director of Madrid Convention Bureau

1. City of Madrid is the center of the dy­namic country as it is Spain. Could you name three things that make Ma­ drid different?

Undoubtedly the sun, the passion of its locals and the wide variety and good quality of its culture and leisure options.

Anyone who has been to Madrid will tell you how welcome they’ve fe­lt.

Maybe thanks to the city’s 3,000 hours of sunshine a year, or perhaps be­ cause of its age-old status as a cultu­ ral melting-pot and national capital or its strategic location between continents, the fact is Madrid has a fabulous vitality which infects everybody 24/7: visitors and of course locals who show their passion when enjoying their city’s day and night life.

The selection of cuisine, shopping and leisure activities are a faithful reflection of the city’s lust for life, its respect for tradition and its commitment to the avant-garde and sustainability.

With a huge variety of restaurants and shops for all tastes and budgets, an enviable cultural and sporting calendar, and all imaginable options for a great night out, Madrid is one of the most fun cities in the world.

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Given its status as the country’s economic centre and home to 90% of la­r­ ge companies operating in Spain, the ca­pital city is a global showcase for presenting products and new proposals. It has modern facilities for co­n­ g­res­ses and fairshows like the IFEMA trade fair centre and the Municipal Co­nferences Centre in the Campo de las Naciones business area or Caja Má­ gi­ca in the Ma­nzanares Linear Park.

Madrid’s business facilities are comp­ lemented by its palaces, stations, the­ atres and all kinds of other unique bu­ildings available to organizers who wi­sh to surprise their invitees.

Travelling to the capital is easy and co­ nvenient thanks to its geographical position in the centre of Spain and its excellent access infrastructure: na­ ti­onal motorways, high-speed trains and, above all, International Adolfo Su­á­rez Madrid-Barajas Airport.

On arriving in the city, visitors will co­ nfirm the quality of the capital’s ho-

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tel sector, with around 80,000 beds, more than half of which are in four or five star hotels. In addition, the capital has the experi­ence of the best professionals in the me­etings industry.

However, if Madrid has a distinguish­ ing feature it is its ability to make wo­ rk meetings a pleasurable time.

In Madrid the line se­parating business and pleasure bl­u­rs, making it possible to hold me­etin­gs and close business deals while en­jo­ying the city’s unbeatable enterta­inment, food and cultural agenda.

3. Are there some weaknesses of Ma­ drid as a meetings destination?

If we keep in mind that the main fea­ ture on Madrid’s offer for a meeting planner is the diversity and high level quality of professionals and services, we’ll conclude for sure that everybody will find the most suitable option for their needs in Madrid; so we cannot spe­ak on weaknesses, it would be be­t­ter to mention the city’s duty of im­pro­ving MICE tourism market by

Steps on the Monument to Alfonso XII, The Retiro Park, © Escarabajo Amarillo

b u r e a u 5. What are the 5 must-try incentives in the city of Madrid?

Grand Via, ©Madrid Visitors & Convention Bureau

new developments (congresses centres with more capacity or new and original activities for incentives, for example).

4. In your opinion, what is must-have for one destination to be successful in meeting industry?

The transport network is the first one: Madrid has an international air­ port quite close to the city (12 kilometers), Adolfo Suárez Madrid-Barajas, with a wide capacity of 70 million yearly passengers and more than 150 direct destinations; it is the main hub for Latin America, with a large potential growth in that market as well as in Asia. But if Madrid has a particularity in this sense is its high speed railway system, which connects the capital to all parts of Spain (more than 80 destinations) with more than 300 diary trains.

A high quality range of hotels is the second must-have for the meetings

industry, and in the case of Madrid, that means more than 80,000 hotel beds (most of them 5, 4 and 3 stars establishments) of which the most relevant characteristic is the excellent value for money. Cutting-edge facilities and culture and leisure options must complete the meetings tourism destination offer.

Obviously, as the capital of the city and because of its historic location, Madrid is a melting pot of all different cuisines in Spain and even in the world, but if there is a reason why Madrid is better known it is for its gastronomic specialty called “tapas”: small dishes of Spanish traditions like jamón serrano, callos or Spanish omelet served with a drink. One of the fa­ vourite activities is the tapas tour in the city centre, from the ancient Ma­ rket of San Miguel to the centuriesold taverns of Cava Baja street.

Another incentive activity that Madrid has to offer, and it is unique in the world, is to trip to one of the 6 UNESCO World Heritage Sites that you can find within one hour driving from the city: Alcalá de Henares, El Escorial and Aranjuez in the region and Toledo, Ávila and Segovia in the surroundings, including perfectly preserved architecture, monuments and art from Roman times to our days.

Madrid Río, the new park in the banks of the Manzanares River, offers a wide variety of areas for sports and recreation along its ten kilometers stretch: a Segway tour from Matadero Art Centre to the Príncipe Pío Railway Station is one of the most amazing and amusing activities for the incentive trip participants visiting our city.

Tough Flamenco is always associated with the South of the country, Anda-

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Prado Museum, ©Madrid Visitors & Convention Bureau

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lousia, nobody interested in this pas­ sionate music and dance should lose the opportunity to attend a Flamenco show in Madrid, where the best “tablaos” (Flamenco dancing bars) in the world are located. And if you want something more original for your clients, try a Flamenco class.

Or maybe, combine a private visit to one of our important museums in the “Art Walk” with a shopping day along the Golden Mile, a famous shopping area home of the most prestigious stores in the world and a teambuilding activity in the pitch of Real Madrid football team in its Stadium, Santiago Bernabeu.

6. Madrid claimed fast to Top 5 rank­ ing cities at ICCA statistic. What is the secret of your success?

The commitment of institutions and private companies in the sector to promote the city internationally together as a leader destination for big international events.

This, and a hard work from the Madrid Convention Bureau for making new contacts attending the most relevant events of the industry around the wo­ rld, strenghthening relationships wi­ th com­panies and associations and in

Casa Patas (Flamenco in Vivo), ©Madrid Visitors & Convention Bureau

sum­mary, trying to be better kno­wn as the leader destination we’re co­n­ fident Madrid is.

7. Could you tell us the plans for the future to stay in top meeting desti­ nations in the world?

Public institutions and private companies must walk hand in hand to continue with the implementation of the current meetings tourism strategy, in the same way that Madrid Convention

Bureau must keep and even increase its promotional activities, es­pecially in tho­se markets where our gro­wth rate is potentially more interes­ting, li­ke Asia or the East of Europe.

S. G. For more information about Madrid Convention Bureau please visit www.esmadrid.com/mcb.

Photo contents is provided by MADRID DESTINO TURISMO CULTURA Y NEGOCIO, S.A. available at www.esmadrid.com.

Atocha train station, ©Madrid Visitors & Convention Bureau

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Trendovi

KORPORATIVNA DRUŠTVENA ODGOVORNOSTPOMODARSTVO ILI NEOPHODNOST? Korporativna društvena odgovornost (CSR) je koncept po kome organizacije uzimaju u obzir dugoročne interese lokalnih zajednica u kojima posluju i preuzimaju odgovornost za uticaj svojih aktivnosti na zaposlene, kupce/članove, lokalnu zajednicu i životnu sredinu.

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Jedan od trendova u kongresnoj industriji a i u poslovanju uopšte koji ne samo opstaje, već ima sve veći uticaj u budućnosti, jeste korporativna društvena odgovornost.

Termin „korporativna društvena odgovornost“ je postao popularan šezdesetih godina dvadesetog veka i još uvek je termin koji podražava odgovorno upravljanje.

Evropska poslovna mreža za društve­ nu koheziju je formirana 1996. godi­ ne, a kasnije preimenovana u Korpora­ tivna društvena odgovornost Evrope.

Danas, CSR Evrope je vodeća evropska poslovna mreža u oblasti korpo­ rativne društvene odgovornosti.

Zahvaljujući sopstvenoj mreži od oko 70 korporativnih članova i 37 nacio­ na­lnih organizacija za korporativnu dru­štvenu odgovornost, ona okuplja pre­ko 5.000 kompanija i pre­dstavlja platformu za preduzeća koja pla­nira­ ju da povećaju održivi rast i daju po­ zi­ti­van doprinos društvu. (www.csr­ europe.org) Mnogi su uvereni da će se kongresna industrija sve više uključivati u CSR u budućnosti pošto društvo to i očekuje, ali i da će industrija morati da odgo­ vori na sveobuhvatnije promene poslovnog okruženja.

Sve će biti veći broj zelenih sas­tanaka, manje pređenih kilometara po doga­ đaju, sve više zahteva da hoteli ima­ju uvedene eko-standarde i eko-reše­nja, kao i zahteva za lokalnom i dru­štve­ nom zaostavštinom zajedno sa ekolo­ škom hranom, a sve nakon održanog događaja.

Takođe postoji i standard održivih događaja. ISO 20121:2012 - Upravljanje održivošću događaja je standard za sistem upravljanja koji je dizajniran da pomogne organizacijama u kon-

gresnoj industriji da poboljšaju održi­ vost njihovih aktivnosti, proizvoda i us­luga, vezanih za događaje, smanjenjem uticaja na životnu sredinu.

U svetu se mnogo više vodi računa po pi­tanju korporativne društvene od­go­vo­rno­sti, održivosti i ekoloških pri­n­ci­pa. Kod nas je uglavnom uv­re­ že­no shvatanje da je to hir inostranih kompanija, a da regionalne kompanije koje te principe spovode, to rade is­ klju­čivo zbog sopstvenog marketinga i PR-a, i stoga se u neku ruku, snishodljivo ophodimo prema tome.

Da li kompanije to rade isključivo ili de­lom zbog sopstvene promocije, nas ne bi trebalo previše da brine.

Ono što je bitno, jeste da se određenje akcije i aktivnosti sprovode kako bi se smanjio negativan uticaj na ži­­ votnu sredinu.

Možda je to akcija sađenja drveća, či­šćenja đubreta ili uključivanje lo­ka­ lnog stanovništva u realizaciju nekog velikog međunarodnog događaja ili do­niranje hrane koja je preostala tom prilikom, nekoj lokalnoj humanita­ rnoj organizaciji. To može biti i sprovođenje ekoloških principa tokom iz­gradnje i funkcionisanja hotela, što

re­zultu­je manjom potrošnjom energi­ je, manjeg zagađenja vazduha i ostalih pozitivnih uticaja.

Zašto je to bitno? Razlog je vrlo prost.

Svesni smo koliko je životna sredina pod opterećenjem industrijalizacije, kao i činjenice da prirodna bogatstva presušuju.

Isto kao što danas idemo na posao i radimo kako bi imali fina­nsi­jska sre­ d­s­tva za egzistenciju i budućnost, ta­ko moramo da radimo u očuvanju ži­votne sredine radi egzistencije budućih generacija. Što se više očuva čist vazduh, priroda i eko sistemi, to će zdravlje budućih generacija biti ma­nje ugroženo. Zvuči poetično, ali je surovo tačno. U pitanju su naša, i de­ca naše dece.

M. M.

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Trends

CORPORATE SOCIAL RESPONSIBILITY FAD OR NECESSITY? Corporate Social Responsibility (CSR) is a concept whereby organizations consider the long-term interests of the communities in which they operate and take responsibility for the impact of their actions on employees, customers/members, the community and the environment.

One of the trends in meetings industry and business generally, which remains and even gets stronger in its influence in future, is Corporate Social Responsibility (CSR).

The term “corporate social responsi­ bility” became popular in the 1960s and has remained a term which simulates responsible management.

In 1996, the European Business Ne­t­ work for Social Cohesion was formed (later renamed CSR Europe).

Today, CSR Europe is the leading European business network for Corpora­ te Social Responsibility. Through its ne­twork of around 70 corporate me­ mbers and 37 National CSR organisa­ tions, it gathers over 5,000 companies, and acts as a platform for those bu­­si­ nesses looking to enhance sustainable gro­wth and positively contribute to so­ciety. (www.csreurope.org) There are strong believe that the me­ eting industry will become more in­ volved with CSR in the future becau­ se society expects it, and that the in­du­stry needs to respond to broa­der changes in the business enviro­n­ment.

There will be more green meetings, less event miles, requests for hotels to have implemented eco standards and solutions, as well as for local, eco food and social legacy after the event is held.

There is standard for sustainable ev­e­n­ ts, too. ISO 20121:2012 – Event su­s­t­ a­i­nability management is a sta­n­d­­a­rd for a management system de­si­gned to help organizations in the me­eti­ng industry to improve the su­sta­i­nability of their ac­tivities, pro­ducts and services related to events by re­du­cing the impact on the environ­ment.

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There is a global trend of focusing on corporate social responsibility, sustainability and eco-principles. Here, it is widely held that it is a whim of international companies, and that the regional companies implementing su­ch principles do that only for the purpose of their own advertising and PR. That is why we look down upon it in a way.

Whether these companies do it only or partly for their own promotion sho­ uld not be much of our concern.

What’s important is that certain actions and activities are carried out to mi­nimize negative impacts on the environment. It can be tree planting, waste disposal or including the locals into the implementation of a major international event or the donation of food left over after the event to a local charity. It can also be the implementation of eco-principles during the construction and operation of ho­tels, resulting in lower energy consumption, reduced air pollution and other beneficial effects.

Why is that important? The reason is quite simple. We are aware just how much the environment is under the pressure of industrialization, as well

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as of the fact that natural resources are diminishing. Just as we are going to work today to have funds to sustain us now and in the future, we also have to work hard to preserve the environment for the future generations.

The more the clean air, nature and eco-systems are preserved, the less the health of the future generations will be threatened.

It may sound poetic, but it is a cruel truth. It concerns our children and the children of our children.

M. M.

Vodeći međunarodni MICE događaj u Kini

„IT&CM KINA 2014“ OTVOREN UZ REKORDAN BROJ KINESKIH KUPACA

sajam

s a j a m

IT&CM Kina 2014 je održan u periodu 15. – 17. aprila, u izložbenom i kongresnom centru World Expo Exhibition & Convention Center Šangaj.

Ovo je bio osmi po redu međunarodni MICE događaj posvećen „promovisanjem Kine svetu i sveta Kini”.

Snaga događaja na kineskom tržištu najviše je primećena u broju kineskih kupaca, kojih je tokom 3 dana bilo skoro 480. Ukupan broj inostranih i kineskih posetilaca prešao je cifru od 600. Ovo je podiglo procenat kineskih kupaca na do sada neviđenih 70% u odnosu na ukupan broj posetilaca. „Uspeh koji je IT&CM Kina 2014 postigao time što je privukao veliki br­oj kvalitetnih kineskih kupaca, ne predstavlja samo odraz ogromnog ku­povnog interesa države Kine, već ta­kođe daje i sliku snage i moći mreža i re­sursa koje poseduju organizatori, i koje koriste u svom pokušaju da dosegnu vrednosne segmente koje pružaju kako inostrani tako i naši domaći izlagači,” komentar je Zhang Jiana, Iz­vršnog Direktora CITS International MICE, jednog od saradnika i organi­ zatora, a u vezi sa ovogodišnjim većinskim brojem kineskih kupaca.

Povećavajući značaj pomenutog, Dar­ ren Ng, Generalni direktor TTG Asia Me­dia, i još jedan od organizatora IT&CM Kina, napomenuo je: „Sama MI­CE industrija Kine se razvija i raste 20% na godišnjem nivou, i time odražava bezgranične mogućnosti i šanse kako za inostrane tako i za domaće dobavljače iz oblasti MICE in­dustrije.

Neprevaziđen procenat kineskih ku­ pa­ca zadovoljava želju kako inostra­ nih tako i lokalnih dobavljača da

pod­jednako prošire i međunarodno i domaće poslovanje.”

Ogroman potencijal novih mogućnosti snabdevanja koje postaju opiplji­ve kroz veliki procenat od 65% novih kupaca iz inostranstva dobio je naj­ vi­še ocene među izlagačima i ostalim zainteresovanim stranama.

Ovo je os­t­vareno kroz nekoliko ini­ ci­ja­tiva uklju­čujući partnerstvo sa CA­TS, kao i savetodavnim odborom pro­aktivnih lokalnih organizacija za korpo­rativna putovanja, što je proš-

IT&CM Kina 2014 ugostio je, otprilike, 3.000 MICE profesionalaca uk­ ljučujući DMC i PCO sektore, sektor korporativnih putovanja i asocija­ cija, kako iz međunarodnih tako i iz kineskih regija. le godine dovelo do lansiranja serije sastanaka okruglog stola na temu Korporativnih putovanja u Šangaju i Čengdu. Sve to je doprinelo tolikom broju kineskih MICE i korporativnih kupaca na IT&CM Kina 2014.

Još jedan uzbudljiv momenat ovogo­ dišnjeg događaja uključio je i lansira­ nje projekta Svet korporativnih pu­to­ vanja (CTW - Corporate Travel Wo­rld) Kina, koji će startovati u 2015. go­dini.

Ispred svega, IT&CM Kina privukao je zvanična predstavništva preko 20 vodećih Nacionalnih turističkih orga­ nizacija i kongresnih biroa iz Kine, azi­jske oblasti i šire, uključujući Hong Kong, Indoneziju, Japan, Koreju, Maleziju, Makao, Filipine, Šangaj, Singapur, Šri Lanku, Tajvan, Tajland, Ujedinjene Arapske Emirate, itd. Ovogodišnji sa-

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jam je predstavio i 154 nova izlagača, kao i nove predstavnike iz sektora kr­u­ zerskih i avio kompanija, i ponude iz Ujedinjenog Kraljevstva i Sjedinje­nih Američkih Država, i time je ovo­go­di­ šnji IT&CM Kina 2014 načinio najvećim u istoriji održavanja istog.

IT&CM Kina 2014 ugostio je, otprilike, 3.000 MICE profesionalaca uključujući DMC i PCO sektore, sektor korporativnih putovanja i asocijacija, kako iz međunarodnih tako i iz kineskih

re­gija. Ostali bitni momenti događaja uključuju više od 600 registrovanih kupaca, 400 gostujućih delegata, pre­ ko 12.000 poslovnih sastanaka zaka­ zanih na licu mesta i više od 70 poslo­ vnih i obrazovnih sesija, kao i sesija iz oblasti umrežavanja u toku 3 dana.

Aktivnosti pre početka sajma IT&CM Kina 2014 uključile su razgledanje grada Šangaj, kao i registraciju na licu me­sta delegata koji su se unapred prijavili.

Od 2007. godine, IT&CM Kina se utvrdio kao vodeći kineski međunarodni sa­jam u oblasti MICE poslovanja (sas­ ta­nci, podsticaji, konvencije i izložbe), edu­kaciji i umrežavanju, posvećen„pro­ mo­visanju Kine svetu i sveta Kini“.

Povezujući MICE izlagače i kupce iz Ki­ne i inostranstva, sve na jednom di­ namičnom tržištu, IT&CM Kina predstavlja platformu za međunarodne i kineske igrače u MICE industriji pružajući im mogućnost ispitivanja poslovnih ša­nsi na svim poljima – dolazećim, od­ la­zećim i domaćim.

Delegati ovog trodnevnog događaja dobi­jaju najbolji povraćaj investicija u po­slovanju, obrazovanju i umrežavanju, putem organizovanih poslovnih sasta­ naka, prezentacija, seminara, zvaničnih umrežavanja i tura.

IT&CM Kina predstavlja deo IT&CM se­ rije događaja koju organizuje TTG Eve­ nts, poslovna grupa TTG Asia Media.

Ovaj događaj se organizuje u saradnji sa CITS International M.I.C.E – podružnice u celokupnom vlasništvu CITS-a (Chi­ na International Travel Service), i MP Šangaj.

The Leading International MICE Event in China

IT&CM CHINA 2014 OPENED WITH RECORD NUMBER OF CHINESE BUYERS IT&CM China 2014 was held from April 15th to 17th at Shanghai World Expo Exhibition & Convention Center. This was the 8th installment of the international MICE event that seeks to “Promote China to the World and the World to China”.

The unprecedented strength of the local participation was evidenced most significantly in the Chinese buyer numbers where close to 480 attended over the 3 days. Total International and Chinese buyer attendees exceeded 600. This surged the ratio of Chinese buyers to an all-time high of 70% of all buyers delegation.

“IT&CM China 2014’s achievement in attracting both quality and quantity of Chinese buyers is not just a reflection of the massive buying interest from Mainland China, but also the strength of the organisers’ network and resources to reach valuable segments that both our International and Domestic exhibitors deliver,” commented Zhang Jian, Executive GM of CITS International MICE, one of the show’s three co-organisers on this year’s dominance of Chinese buyers.

Adding to the significance of this, Da­rren Ng, Managing Director of

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vel and associations from both International and Chinese regions. Other event features included more than 600 registered buyers, 400 hosted de­ legates, over 12,000 on-site bu­siness appointments and more than 70 bu­ siness, education and networking ses­ sions over the three days.

IT&CM China 2014 pre-event activities kicked-off with city tours of Shanghai and on-site registration of pre-registered delegates.

IT&CM China 2014 welcomed some 3,000 MICE professionals from se­ ctors including DMCs, PCOs, corpora­ te travel and associations from bo­th International and Chinese re­gi­ons.

TTG Asia Media, co-organiser behind IT&CM China, remarked, “The Chinese MICE industry itself is burgeoning at 20% annually, reflecting endless opportunities for both international and domestic MICE suppliers alike.

Our un­surpassed proportion of Chi­ nese bu­yers fulfils both international and local suppliers’ intention of bo­ osting outbound and domestic traffic respectively.”

The overwhelming potential of fresh procurement opportunities made ta­ ngible as a result of a whopping 65% new buyers across the board, had scored top marks among exhibitors and other stakeholder delegates. This was made possible through several initiatives including the partnerships with CATS, as well as an advisory board of proactive local corporate travel authorities that led to the Corporate Travel Roundtable road show series launched last year in Shanghai and Chengdu. These efforts contributed to new Chinese MICE and Corporate buyer faces at IT&CM China 2014.

Corporate Travel World (CTW) China beginning in 2015.

On the exhibition front, IT&CM China attracted the official re­presentation of over 20 leading NTOs and CVBs fr­ om China, Asian regions and beyond including Hong Kong, Indonesia, Japan, Korea, Malaysia, Macau, Philippines, Shanghai, Singapore, Sri Lanka, Taiwan, Thailand, United Arab Emira­ tes and more. This year’s showcase al­so featured 154 new exhibiting or­ ga­nisations, as well as new represen­ ta­tives from the cruise and airline se­ ctors and offerings from the United Kingdom and the United States of America, and made this IT&CM China 2014 exhibition edition the largest in its history.

IT&CM China 2014 welcomed some 3,000 MICE professionals from sectors including DMCs, PCOs, corporate tra-

exhibition

e x h i b i t i o n

Since 2007, IT&CM China has establi­s­ hed itself as China’s leading internati­ onal Meetings, Incentives, Conventi­o­ns and Exhibitions (MICE) business, education and networking event, de­dicated to “Promoting China to the World and the World to China”. Brin­ging together Chinese and International MICE exhibitors and buyers in one dynamic marketplace, IT&CM China is the platform for international and leading Chinese players in the MICE industry to explore business opportunities on all fronts – inbound, outbound and domestic.

Delegates to the 3-day event receive the best return on their investment in business, education and networking th­rough structured business appointments, exhibition showcase, seminar sessions, official networking functions and tours. IT&CM China is part of the IT&CM Events series organised by TTG Events, a business group of TTG Asia Media.

This event is co-organised by CITS International M.I.C.E – a wholly-owned subsidiary of CITS (China International Travel Service), and MP Shanghai.

Another exciting highlight of this year’s show included the launch of

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Za ljubitelje uzbuđenja

ADRENALIN PARKovi – DA LI STE SPREMNI DA PRIHVATITE IZAZOV? Šta su to adrenalin parkovi? Jednostavno rečeno adrenalin parkovi predstavljaju poligone koji su sastavljeni od nekoliko aktivnosti preuzetih iz alpinizma. Postali su sve popularniji vid rekreacije koji putem mnogobrojnih aktivnosti ušesnicima pruža mogućnost da saznaju da li su spremni za izazove, koje su njihove sposobnosti i granice, kao i da li će pobediti određene strahove. Takođe, oni su postali i jedna od najpopularnijih tim bilding aktivnosti na svetu.

Adrenalin parkovi su već dugi niz godina jako popularni u svetu, a posle­ dnjih godina njihova popularnost ra­ ste i u regionu jugoistočne Evrope.

Ovaj vid parkova predstavlja odlično mesto gde se u isto vreme možete opu­stiti i skrenuti misli od svakodnevnih briga, ali i podići svoje uzbuđenje.

Idealna su opcija, kako za pojedince koji žele da testiraju svoje granice, tako i za kompanije koje žele da moti­ višu svoje zaposlene i da ih podstaknu da rade kao tim.

Adrenalin parkovi pružaju mogućnost da kao pojedinac savladate strahove, povećate samopuzdanje, izdržljivost.

Ili pak ukoliko ste deo grupe na tim bildingu, aktivnosti u adrenalin parku će vam pored već pomenutih, omo­ gu­ćiti i da razvijete komunikacijske veštine sa svojim kolegama, testirate svoje limite, proverite kako radite pod pritiskom.

Da li bi ste pokušali?

Slobodno penjanje, prepreke na drve­ ću, stub hrabrih, džinovska ljuljaška, plato poverenja, zip line, absailing,

živi stoni fudbal, potraga za blagom, samo su neke od mnogobrojih aktivnosti koje nude ovi parkovi.

Mnogi adrenalin parkovi u svojoj ponudi imaju slobodno penjanje na ste­nu. Penjanje na stenu se obavlja u pratnji instruktora i odličan je način za proveru vaše izdržljivosti, a i koordinacije. Stene mogu biti različitih visina, a na vama je da odlučite koju ćete savladati.

Prepreke na drveću pre­dstavljaju je­ dnu od osnovnih aktivnosti u adrenalin parkovima. Staze za ovu aktiv­nost čine sajle koje su rastegnute iz­među drveća, a koje se nalaze na ra­zli­čitim visinama.

Shodno visini na kojoj se staza nalazi postoje zelena, plava i crvena staza, (1,5 m, 7 m i 11 m). Neke od osnovnih prepreka na drveću predstavljaju viseći most, prelazak preko razapete mreže, preskakanje lijanom sa platfo­ rme na platformu, itd.

Ukoliko biste želeli da proverite svoju hrabrost, stub hrabrih je jedna od aktivnosti koja će vam u tome pomoći. Zadatak ove aktivnosti je da se po klinovima popnete na stub visine 8 m, stanete na vrh i da skočite. Za vreme penjanja a i skakanja osigurani ste sa tri kanapa, koja su zategnuta a koji se prilikom skoka razvuku za po 1 m.

Džinovska ljuljaška koja se nalazi iz­ među dva stuba na visini od 12,5 m ili 15 m, sigurno će vam pružiti nalet

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Neke od osnovnih prepreka na drveću predstavljaju viseći most, prelazak pre­ko razapete mreže, preskakanje lijanom sa platforme na platformu, itd. dobiju moraju da pronađu sakrivene predmete. Za ovu aktivnost jako je važna veština orijentacije.

tera sa jedne strane, a sa druge strane pruža mogućnost da pokažete koliko poverenja imate u kolegu ili prijatelja koji vaš kanap drži na vrhu i osigurava spust.

adrenalina dok se budete kretali napred nazad.

Kao odlična tim bilding aktivnost u kojoj se može pokazati poverenje ko­je postoji među članovima tima je plato poverenja. Plato se nalazi na visini od 1,5 m na koji se penje jedna osoba, koja se nakon toga baca u ruke ekipe koja se nalazi ispod platoa.

Zip line pruža pravi nalet adrenalina, s obzirom da se spuštate niz sajlu na ne tako niskoj visini (npr. 150 m).

Pored naleta adrenalina dok se budete spuštali uživaćete i u panoramskom pogledu.

Ukoliko želite da se zabavite kao tim i da poboljšate komunikaciju, živi stoni fudbal je idealna tim bilding akti­ vnost za to. Igrači (5 u ekipi) u ovoj igri moraju biti jako složni, s obzirom da su zavezani za poprečne šipke pa se svi koji se nalaze na jednoj šipci moraju kretati u istom smeru i u isto vreme kako bi došli do lopte. Za ovu aktivnost se čak mogu organizovati i takmičenja u ligi, pogotovo ukoliko se radi o većem broju učesnika.

Još jedna aktivnost koja pomaže jača­ nju timskog duha i komunikacije je i potraga za blagom, gde članovi je­ dne ekipe na osnovu zadataka koje

Paintball u adrenalin parkovima je odlična opcija za tim bilding. Za paintball su potrebna dva tima, tako da ako se tim bilding organizuje za veći broj ušesnika niko neće biti izostavljen. U ovoj igri jača se timski rad ali se i prepoznaje vođa ekipe.

Cilj u paintball-u je da izvršite zadati zadatak, ali i da eliminišete protivnički tim. Dok je potraga za blagom privlačnija ženskim timovima, paintball je podjednako privlačan i ženskim i muškim timovima.

Ukoliko želite da prevaziđete strah od gubljenja u prirodi ali i da proverite koliko ste snalažljivi, orijentiring je savršena aktivnost za vas. Zadatak ove igre je da uz pomoć mape i kompasa dođete do krajnjeg cilja za što brže vreme.

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S toga, ukoliko želite da promenite svakodnevicu ili da pobedite strahove, ojačate karakter i proverite svoje li­mite, posetite adrenalin park, jer će vam aktivnosti u njemu sigurno pružiti pustolovinu koja se ne zaboravlja.

M. J.

Absailing predstavlja spuštanje kanapom niz stenu, gde kada jednom počnete da se spuštate nema odustajanja dok ne stignete do kraja. Ovo je odlična aktivnost za jačanje samopouzdanja pojedinca i njegovog karakDok je potraga za blagom privlačnija ženskim timovima, paintball je pod­je­ dna­ko pri­vlačan i ženskim i muškim ti­movima.

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For Excitement Lovers

ADRENALIN PARKs – ARE YOU READY TO TAKE THE CHALLENGE? What are adrenalin parks? Simply, adrenalin parks represent polygons which have a number of pathways offering several types of activities taken over from alpinism. These parks are gaining popularity as a form of recreation which offers visitors different activities by which they can test their ability to meet with challenges, check their potential and their limitations, and see whether they can overcome fear. They have also become one of the most popular team building activities in the world.

For some time now adrenalin parks ha­ve been gaining popularity in the world and in recent years their attra­ ction has spread to the region of Southeast Europe.

They are the perfect places to take a break from everyday worries and to experience a real adrenalin rush.

The park is the ideal choice for indivi­ duals who want to test their limits and for companies wishing to moti­ vate their workers and encourage te­ amwork.

Adrenalin park give the individuals op­ portunity to overcome their fears, bui­ ld their confidence and endurance.

For members of a team building group the adrenalin park has the added benefit of helping them to develop communication skills, test their limits and see how well they do under pres­ sure.

Would you try it?

Rock climbing, high rope courses, pillar of courage, the giant swing, plateau of trust, zip line, abseiling, live table soccer, the treasure hunt are just a few of the many activities provided by these parks.

Many adrenalin parks offer rock climbing activities. The instructor-supervised rock climbing is a great way to test your endurance and coordination skills. The rocks are of varying height and it’s up to you to decide which one you will try to mount.

High rope course is one of the most widespread adrenalin park activities.

The pathways are overhung by wi­res spun between trees at varying he­igh­ts.

Depending on the height of the wi­re, there are green, blue, and red pa­th (1.5 m, 7 m, and 11 m). The ma­in chal­ lenges on the high rope course are the hanging bridge, crossing a net, swi­ng­ing from a liana between platforms, etc.

If you want to test your courage the pillar of courage is just right for you.

You will have to climb a spiked pillar 8 m high, stand on the top and jump.

During the climb and jump you wear a safety belt made of three elastic ropes that can stretch a meter each.

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The main challenges on the high rope course are the hanging bridge, cros­ sing a net, swinging from a liana between platforms, etc. as­signment. For this activity, orientation is very important.

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Paintball in adrenalin parks is another great team building activity.

This game requires two teams, so if the team building involves a lot of pa­ rticipants no one will be left out.

and character building activity for in­ dividuals and a good team building activity where you show trust in your co-workers or friends holding your ro­ pe at the top.

Swinging back and forth on the giant swing hanging between two columns 12.5 m or 15 m high is sure to give you an adrenalin rush.

A great team building activity for sho­ wing trust between team members is the plateau of trust. A team member climbs a 1.5 m pillar and then jumps into the joined hands of the rest of the team gathered underneath to ca­ tch him.

Zip line will give you a real adrenalin rush as you slide down a wire at a not-so-low height (e.g. 150 m). Beside adrenalin rush, thing that will take your breath away is the fantastic view from up above.

If you want to have fun as a team and improve your mutual communication, the live table football is a very good team building activity.

The players (five to a team) have to work together since they are tied to­ gether to a horizontal bar and can on­ ly move towards the ball if they do so all at the same time and in the same direction. This activity can include league competitions, especially if there are numerous participants involved.

Another activity that helps build the team spirit and communication is the treasure hunt, where the team me­mbers have to join forces to find hidden objects based on an a given

This activity builds team spirit but it also brings out the team leader. The point of paintball is to carry out an assignment and to eliminate the opposite team. While the treasure hunt is a favorite among women’s teams, paintball is equally attractive to men’s and women’s teams.

If you want to overcome the fear of get­­ting lost in the grand outdoors and test your own resourcefulness, ori­­enteering is the perfect activity for you. Here the assignment is to get to a target point as quickly as you can wi­th the help of a map and a compass.

Therefore, if you want to get away fr­ om your daily life or overcome your fears, build character and test your li­mits visit an adrenalin park, its activities will gave you an adventure that you are not going to forget soon.

M. J.

Abseiling is a way of descending a rock with a rope, where once you sta­ rt there is no stopping until you reach the end. This is a great confidence While the treasure hunt is a favorite am­­ong women’s teams, paintball is equ­ally attractive to men’s and wo­ men’s te­ams.

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term dictionary

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BRAINSTORMING Brainstorming predstavlja proces generisanja kreativnih ideja i rešenja kroz intezivne i dobrovoljne grupe za diskusiju. Svaki učesnk se ohrabruje da razmišlja naglas i da predlaže što je više ideja moguće bez obzira koliko su one naizgled neobične i čudne.

EVENT MENADŽMENT Event menadžment predstavlja proces planiranja, sprovođenja i procene korporativnih događaja, događaja asocijacija, neproftinih, vladinih i dru­ štvenih događaja koji zahteva jake organizacione, budžetske i kreativne veštine.

Brzo umrežavanje Brzo umrežavanje je sastanak osmišljen radi ubrzavanja upoznavanja učesnika i stvaranja kontakata. Prema praksi ovaj vid sastanka podrazumeva više ljudi koji se okupljaju u jednom prostoru u cilju razmene informacija. Učesnici pozdravljaju jedni druge u nizu kratkih razgovora tokom određenog vremenskog perioda. Tokom interakcije, učesnici dele svoje profesionalno iskustvo i poslovne ciljeve.

SELFNESS PROGRAM Selfness podstiče zdrav način života, fizičku i duhovnu samosvest i zdravu ishranu. Selfness program je dodatna komponenta programa koji je osmišljen za učesnike događaja. Cilj selfness-a je da učesnicima pruži iskustvo koje nisu do sada imali prilike da iskuse i da se opuste tokom prisustvovanja nekom događaju.

PREDPROJEKTNI SASTANAK (KICK-OFF MEETING) Predprojektni sastanak (Kick-off Meeting) je prvi sastanak sa projektnim timom i klijentom projekta. Ovaj sastanak bi trebalo da prati definiciju osnovnih elemenata projekta i drugih aktivnosti projektnog planiranja. Predprojektni sastanak upoznaje članove projektnog tima i klijenta i pruža priliku za diskusiju o ulozi svakog člana tima. Predprojektni sastanak je obično sastanak tipa radionice i može da traje od 1 do 3 dana. Obično obuhvata nekoliko aktivnosti poput definisanja projekta, pregleda biznis-plana, tim bilding aktivnosti, definisanja tima, analize rizika...

BRAINSTORMING Brainstorming represents a process for generating creative ideas and solutions through intensive and freewheeling group discussion. Every parti­ cipant is encouraged to think aloud and suggest as many ideas as possible, no matter seemingly how outlandish or bizarre.

Event management Event management is the process of planning, executing and evaluating corporate, association, nonprofit, government and social events. It requires strong organizational, budgeting and creative skills.

SPEED NETWORKING Speed networking is a meeting format designed to accelerate business contacts. Primarily, the practice involves multiple people that gather in a single space in order to exchange information. Participants greet each other in a series of brief exchanges during a set period of time. During an interaction, attendees share their professional backgrounds and business goals.

SELFNESS PROGRAM Selfness encourages a healthy lifestyle, physical and spiritual self-awareness and healthy nutrition. Selfness program is an additional component of the program which is designed for participants of the event. The aim of selfness is to provide the participants with an experience that so far they didn’t had the opportunity to experience and to relax while attending an event.

KICK-OFF MEETING The Kick-off Meeting is the first meeting with the project team and the client of the project. This meeting would follow definition of the base elements for the project and other project planning activities. This meeting introduces the members of the project team and the client and provides the opportunity to discuss the role of each team member. A kick-off meeting is typically a workshop type meeting and it may last from 1 to 3 days.

It generally include several activities such as a project charter, a business plan review, team building exercises, a team charter, risk analysis...

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Otvoren najveći Olimpijski park u Evropi Olimpijski park Kraljica Elizabeta, koji se nalazi u Londonu je nakon 10 godina i potrošenih 12 milijardi funti svečano otvoren 05. aprila 2014. godine.

Park se nalazi na površini od 230 ha, a nakon završetka Olimpijskih igara u Londonu bilo je uloženo još 300 miliona funti kako bi se sva zdanja prilagodila tematskom parku. U sastavu parka sem velikih sportskih dvorana se nalaze i velike zelene površine, a čak 65 km je prekriveno vodom.

Prema izjavi dizajnera parka Džejmsa Kornera park će biti mesto gde će se izvoditi razni performansi i održavati najrazličitije manifestacije, festivali, gostovanja pozorišnih i cirkuskih trupa, itd.

Inače, različite delove parka, koji su do sada bili naizmenično otvarani posetilo je milion ljudi od jula 2013. godine, a menadžment očekuje da će park u toku prve godine rada posetiti tri miliona ljudi.

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Najčešće izgovorena reč na svetu proslavila 175-ti rođendan Jedna od najpopularnijih engleskih reči na svetu, reč „OK” proslavila je u martu 2014. godine 175-ti rođendan.

Reč OK se prvi put pojavila u štampi 1839. godine, u američkom Boston Morning Post-u.

Prema knjizi svetskog stručnjaka za istoriju i značenje ove reči profesora Alana Metkalf „OK: Neverovatna priča o najvećoj američkoj reči”, to je najčešće izgovorena ili otkucana reč na planeti.

Danas se OK koristi da se izrazi slaganje, odobravanje, razumevanje ili da se naglasi rečenica, i skoro da nema osobe na planeti koja je neće razumeti. Sa etimološke strane, ova reč nije u direktnoj vezi ni sa latinskim, grčkim ili bilo kojim drugim drevnim jezikom. Prema Oksfordskom rečniku OK je skraćenica od reči „all correct” iz 1830tih godina, kada su greške u jeziku bile izražene.

Da li ćemo ostati bez čokolade?

Zbog sve veće potražnje svet bi u sledećih sedam godina mogao ostati bez kakaa, iz razloga što nema dovoljno plantaža kakaovca koje bi mogle udovoljiti potražnju čokoladne industrije.

Kako prenosi list Figaro cena kakaa je početkom godine porasla 9 odsto, a čak 40 odsto u poslednjih godinu dana zbog sve veće potražnje koju proizvođači ne mogu da zadovolje.

A prema Vol Strit Džornal-u potražnja čokolade u svetu neprestano raste zbog sve masovnijeg rasta novih potrošača iz zemalja u usponu. Inače, tokom 2013. godine u svetu je prvi put potrošeno više od 4 miliona tona kakaa, što je 32% više nego pre 10 godina.

Berba kakaa se uglavnom obavlja na malim nezavisnim farmama koje se uglavnom nalaze u zapadnoj Africi, a čiji vlasnici nemaju sredstava da ulažu u unapređenje produktivnosti. Osim toga, da bi novi zasad drva kakaa počeo da rađa potrebno je da prođe deset godina.

Lek za kupoholičarke Australijska kompanija Creditcardfinder u želji da pomogne kupoholičarkama da obuzdaju svoju strast za trošenjem, dizajnirala je pametnu tašnu koja se sama zaključava čim zapreti opasnost od iskušenja. Tašna sa imenom iBag opremljena je diodama koje su povezane sa GPS-om, koje počinju da trepere čim se vlasnica nađe u zoni gde butici prosto mame potrošače.

Ukoliko se svetlosni alarm ignoriše, tašna automatski šalje SMS poruku osobi od poverenja sa upozorenjem da se sprema „nekontrolisana šteta”. Predviđeno je da se tašna sama zaključava u trenucima kao što su pauza za ručak ili odlaska sa posla.

Andorid čip koji je u nju ugrađen registruje svaki put kada vlasnica uzme novčanik. iBag tašna je još uvek u fazi prototipa i prvenstveno je name­ njena ženskom polu, jer se prema istraživanjima pokazalo da su žene mnogo podložnije kompulsivnom trošenju novca.

Oraspoložite se uz kaput koji menja boje Kaput koji menja boje u zavisnosti od temperature na kojoj se nalazi kreacija je dizajnera Aleksandra Vang.

Kaput je zeleno-braon nijanse i na prvi pogled deluje obično, ali kada se nađe na višim temperaturama postaje žut, beo, plav ili ljubičast. I tada je sve sem običan.

Cena kaputa iznosi 2.900 evra, a razlog ove cene je materijal koji je osetljiv na toplotu.

Pored kaputa, u kolekciji ovog dizajnera nalaze se i suknja i top majca koje su napravljene od istog materijala, ali je njihova cena nešto niža i iznosi 1.600 evra.

SEE Business Travel & Meetings magazine · maj 2014

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Zaposleni koji najmanje razmišljaju su najsrećniji Prema istraživanju koje su sproveli profesori i istraživači Irvin univerziteta u Kaliforniji pokazalo se da su najsrećniji na poslu radnici koji obavljaju radne zadatke koji ne zahtevaju mnogo razmišljanja.

Vođa istraživačkog tima Gloria Mark objasnila je ovo činjenicom da posao koji ne zahteva psihičku uključenost pruža osobi osećaj ispunjenosti i zadovoljstva bez mnogo stresa i frustracija.

Prema portalu Kliks istraživanje je sprovedeno među zaposlenima u Microsoft-u, koji su ispunjavali zadatke primanja i servisiranja raznih podataka tokom celog dana.

Takođe, istraživanje je pokazalo i da su se službenici u trenutku izvršavanja poslovnih zadataka koji zahtevaju veliku pažnju i koncentraciju osećali mnogo manje srećnim nego kada se od njih tražilo samo da čitaju poruke i da odgovaraju na mail-ove. U zaključku ovog istraživanja navedeno je da koncentracija dovodi do jedne vrste stresa, a ljudi su gene­ ralno srećniji kada nisu pod stresom. S druge strane, posao koji ne zahteva veći napor pruža osećaj zadovoljstva zbog ispunjenja radne obaveze.

Komponujte muziku dok ližete sladoled Likestra predstavlja u najmanju ruku neobičan umetnički projekat koji kombinuje muziku i ljubav prema sladoledu. Inteligentnu ledenu poslasticu - likestru, koja omogućava ljubiteljima sladoleda da komponuju muziku dok ližu sladoled osmislile su američke dizajnerke Emili Blac i Karla Dijana.

U kornetu sladoleda se nalaze senzori koji registruju svaki liz sladoleda i koji šalju elektronski signal kompjuteru koji ga pretvara u muzičku notu, a melodija zavisi od brzine i načina lizanja sladoleda.

Demonstracija ovog proizvoda održana je u Njujorku gde je četiri umetnika održalo mali koncert sa ovim „instrumentom”.

Aparat koji vodu pretvara u vino Zahvaljujući čudesnoj mašini, sada za samo tri dana možete u svom domu napraviti vino od vode.

Naime, čudesna mašina uz pomoć aplikacije za mobilni telefon, vode i malo grožđa za samo tri dana pravi vino po vašem ukusu.

Aparat koji su patentirali somelijer Kevin Bojer i vlasnik jedne vinarije u Kaliforniji, Filip Džejms koštaće oko 500 dolara. A da bi ovaj aparat radio prvo je potrebno da preuzmete apilkaciju.

Nakon toga odaberete kakvo vino želite, kako biste znali koji koncentrat grožđa vam je potreban.

Kada po instrukcijama aplikacije nabavite sve potrebne sastojke, stavite ih u aparat i naredna tri dana preko aplikacije pratite kako se odvija proces fermentacije.

Takođe, ovom vinu možete dodavati arome po svom ukusu i tako mu dati lični potpis.

Najveći točak sa panoramskim pogledom na svetu otvoren u Las Vegasu Pored toga što je Las Vegas poznat po najvećim kockarnicama na svetu, sada je poznat i kao grad koji ima najveći točak sa panoramskim pogledom na svetu.

Panoramski točak sa nazivom High Roller Ferris Wheel visok je 167 metara a za njegovu izgradnju izdvojeno je 120 miliona dolara. Točak se sastoji od 28 kabina, a može da primi 1.120 osoba, a jedan krug vožnje traje oko 30 minuta. Kako bi posetioci mogli još više da uživaju u vožnji tu je i posebna muzika kao i razni video efekti.

Dnevna karta za vožnju na panoramskom točku košta 25 dolara, dok za noćnu vožnju posetioci će morati da izdvoje 35 dolara.

Putujte kao Džejms Bond Turistički portal VeryFirstTo.com nudi obožavaocima Džejms Bonda koji imaju malo dublji džep putovanje u njegovom stilu s obzirom da je za njega potrebno izdvojiti oko 580.000 evra.

Naime, parovi koji uplate ovo putovanje imaće priliku da tokom 21-og dana dožive Bondovu avanturu koja uključuje putovanje u sedam zemalja u kojima su snimani filmovi o ovom najpo­ znatijem špijunu.

Putovanje uključuje letenje privatnim avionima, kockanje u najpoznatijim kockarnicama, vožnju jahtama i skupocenim automobilima, itd. Shodno tome, prema planu putovanja put započinje u Londonu, nakon čega putnici odlaze u Monte Karlo, Veneciju i Istanbul, pa zatim u Indiju i na Tajland.

Putovanje se završava na imanju „Zlatno oko” na kojem se danas nalazi luksuzni hotel, a koje je bilo mesto gde je Ian Fleming, autor i bivši britanski agent napisao neke od svojih romana o Džejmsu Bondu.

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The Largest Olympic Park in Europe is Opened Queen Elizabeth Olympic Park, located in London, was ceremonially opened on 5th April, 2014, after 10 years and 12 billion pounds which were spent. The park is covering the area of 230 ha, and after the Olympic Games in London were finished, another 300 millions pounds was invested in order to adapt the buildings into thematic park. Apart from large sport halls, the park includes vast green areas, and even 65 km is covered with water.

According to designer of the park, James Corner, the park will be the place for organization of various performances and the most diverse manifestations, festivals, guest performances of theatre and circus troupes, etc.

Otherwise, various parts of the park, which have all been alternately opened, have been visited by million people, since July 2013.

The management expects that the park during the first year of work will be visited by three million people.

Most commonly pronounced word in the world celebrated its 175th birthday One of the most popular English words in the world, the word “OK” celebrated its 175th birthday, in March 2014.

The word OK has appeared for the first time in the press in 1839, in the American Boston Morning Post. According to the book written by the world expert for history and significance of this word Professor Alan Metcalfe, “OK. The Improbable Story of America’s Greatest Word”, that is the most often pronounced or typed word on the planet.

Today, OK is used to express accordance, approval, understanding, or to emphasize the sentence, and there is almost no person in the world who will not understand it. From etymological point of view, this word is not directly related neither with Latin, nor Greek nor any other ancient language.

According to the Oxford Dictionary, OK is the abbreviation of the expression “all correct” from 1830s, when the errors in language were frequent.

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Are we losing chocolate?

As a result of increasingly higher demand, the world could be left without cocoa within the next seven years. The reason for this is a lack of plantations of cacao tree which could satisfy the demand of the chocolate industry. According to the Figaro magazine, the price of cocoa has increased for 9% since the beginning of the year, and even 40% during the last year, due to increasingly higher demand which the producers cannot satisfy. According to the Wall Street Journal, the demand for chocolate in the world is constantly growing, as a result of increased growth of consumers from the developing countries.

By the way, in 2013, it was for the first time that more than 4 million of tons of cocoa were consumed in the world, which is 32% more than 10 years ago. The cocoa picking is mainly performed at small independent farms, of which majority is located in western Africa, and whose owners do not have funds to invest into improvement of productivity.

Besides, it takes ten years to have the first fruits from new plantations of cocoa tree.

A medicine for shopaholics Australian company Creditcardfinder, with a wish to help shopaholics to restrain their passion for spen­ ding, has designed a smart purse which locks itself as soon as the temptation appears.

This purse, named iBag, is equipped with diodes connected to GPS, and which start to tinkle as soon as the owner comes to the zone where boutiques simply tempt the customers. If the light alarm is ignored, the purse will automatically send an SMS to the person of a trust, with the warning that the “uncontrollable damage” is about to take place.

The purse is designed to be automatically locked at the periods of day such as lunch break or after leaving the office. Implanted android chip registers each time when the owner takes the wallet. iBag purse is still in the stage of a prototype, and is mainly intended for female gender, as the researches proved that the women are much more prone to compulsive spending.

Get into the good mood with the colour-changing coat A coat which changes colours depending on the temperature to which it is exposed is a creation of a designer Alexander Wang.

The coat is of a green-brown nuance, and at the first sight, seems to be quite ordinary, but, when exposed to higher temperatures, it becomes yellow, white, blue or violet. And then it is everything but ordinary.

The price of the coat is 2,900 euro, and the reason for such price is the heat-sensitive material.

Apart from the coat, the collection of this designer also includes a skirt and a top shirt made of the same material, but their price is slightly lower – 1,600 euro.

SEE Business Travel & Meetings magazine · May 2014

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Happiest are those employees that think the least According to research carried out by professors and researchers of the Irvin University, California, it has been proven that the happiest employees are those whose job tasks do not require too much thinking.

The leader of the research team, Gloria Mark explains this with a fact that the jobs requiring less mental involvement offer the feeling of satisfaction and pleasure without too much stress and frustrations.

According to the portal Clicks, the research was carried out among the employees of Microsoft, and who were fulfilling the tasks of intake and servicing of various types of information all day long.

Also, the research proven that the employees, at the moment of execution of tasks requiring great attention and concentration did not feel as happy as they did when they were asked only to read the messages and respond to e-mails.

The conclusion of this research is that the concentration leads to one type of stress, and that the people are generally happier when they are not under stress. On the other hand, jobs that are not strenuous offer the feeling of pleasure owing to fulfilment of the working obligation.

Compose the music while licking ice cream Likestra is, in the least, an unusual art project, which combines music and love for ice cream.

Intelligent ice delight – Likestra, which enables ice cream lovers to compose music while licking ice cream is an invention of American designers Emily Black i Carla Diana.

Ice cream cornet contains the sensors which register each lick and send electronic signal to the computer which turns it into the music note, and the melody will depend on the speed and the way one licks the ice cream. Demonstration of this product was held in New York, where four artists held a mini concert playing on this “instrument”.

Device which turns water into wine Owing to this magical machine, now, in just three days, you can make a homemade wine of water.

Namely, the miraculous machine, by means of mobile phone application, water and a bit of grapes, will make wine to your taste, in just three days.

This device, patented by sommelier Kevin Boyer and a Winery owner from California, Fillip James, will cost roughly 500 dollars. In order to make this device functioning, you will need to download the application, after which you will be able to choose the wine you desire, in order to know the concentration of grapes you need to use. When you obtain the required ingredients, following the instructions from the application, put them all into the device and monitor the fermentation process for another three days, through the application. Also, this wine can be added aromas to your taste thus giving it your own signature.

The biggest wheel with a panoramic view opened in Las Vegas Apart from being famous for the world biggest casinos, from now on Las Vegas is well known as the city with the biggest panoramic Ferris wheel in the world.

This panoramic wheel called High Roller Ferris Wheel is 167 meters high and its construction cost 120 million dollars.

The wheel consists of 28 cabins, it can take 1,120 persons and one ride lasts some 30 minutes. Various video effects and special music will provide the visitors with even more pleasurable ride.

Day ticket for a ride on panoramic wheel is 25 dollars, and those who would like to enjoy the night ride, will have to single out 35 dollars.

Travel like James Bond Tourist portal VeryFirstTo.com offers to the fans of James Bond with slightly deeper pocket, a journey in his style, as it requires roughly 580,000 euros.

Namely, the pairs who decides to go on this journey, will have the opportunity to experience the Bond’s adventure, in duration of 21 days, and which includes the journey to seven countries where the movies about this most famous spy were made. The journey includes flights with private airplanes, gambling in the most famous casinos, sailing yachts, driving the most precious cars, etc.

Accordingly, the trip will start in London, after which the travellers will go to Monte Carlo, Venice and Istanbul, then India and Thailand.

The journey ends at the estate “Golden Eye” where today, there is a luxurious hotel, and which was the place where Ian Fleming, the author and the former British agent wrote some of his novels about James Bond.

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SEE Business Travel & Meetings magazine · May 2014