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W H Y A R E

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MAIN CONCLUSIONS

MAIN CONCLUSIONS

WHY ARE WE HERE?

NEST – Tourism Innovation Center of Portugal created a diagnostic cycle of Think Tanks aiming to study the Portuguese Tourism market and identify main challenges, needs, and opportunities within the Tourism innovation processes.

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Four main vertical areas of the Tourism sector were identified in order to conduct the exercise, namely: Gastronomy & Restaurants, Hospitality, Tourism Activities, and Points of Interest.

Each cycle was divided into 3 steps, firstly a survey, secondly a Think Tank, and thirdly a report.

On the first step, a survey was conducted and distributed through a selected group of specialists who are decision-makers, responsible for defining strategies, and ensuring operational processes within each of the vertical areas. Throughout the survey, we have collected information regarding the main challenges in the sector, the impact of the pandemic situation, and the future opportunities regarding innovation, digitalization, and sustainability.

For the Think Tank, we have invited a selected group of people, including decision-makers and operational workforce with proven experience in the sector, to participate in a dynamic workshop. The Think Tank was conducted to identify specific internal and external struggles in the sector in order to generate a set of potential opportunities for new products, services, and businesses.

For this edition, the focus of this report is on the Gastronomy and Restaurants sector. For each Think Tank organized a dedicated report will be produced, identifying new opportunities for the sector.

Following these 4 steps, NEST intends to open a call for national and international startups to develop innovative solutions for the identified opportunities of each sector.

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