Tow Professional: Volume: 13, Issue: 1

Volume 13 • Issue 1 • 2024 www.towprofessional.com

Lighting

AVOIDING ROADSIDE HAZARDS

WOMEN OF TOWING: The Guilt Trip is Real:

INSIGHTFUL TALK: Planning 2024

FUEL 4 THOUGHT:

Look For the Helpers

BE A HAZMAT

HERO

+ SPILL CONTAINMENT

NEW INTEGRATED MPL-60 MEDIUM DUTY WRECKER

The all-new MPL-60 Integrated Wrecker – the hard-hitting solution for medium-duty challenges.

With a powerful 6,000 lb. underlift, a 24,000 lb. recovery boom, and a sleek, modular aluminum body, it maximizes storage and deck space. Engineered strength and stability, the hydraulic rear spades ensure your medium-duty recoveries are handled with precision. Conquer challenges confidently with the new MPL-60 – where toughness meets innovation.

CAPACITY Retracted 24,000 lbs.

Extended 8,000 lbs.

EH CONTROLS The fully proportional Electro-Hydraulic controls enhance smooth multifunctional operation.

REAR SPADES The Hydraulic rear spades with a multi-position, ground compacting foot design help improve stability when winching and recovering vehicles.

Some optional features shown

JERRDAN.COM

TOW PROFESSIONAL

CONTENTS

Volume 13 • Issue 1 WWW.TOWPROFESSIONAL.COM

LIGHTING

INDUSTRY NEWS TOWING & RECOVERY

6 | Jerr-Dan

14 | Warrior Winches

8 | Zip’s

16 | Eckert & Assoc.

10 | Worldwide

18 | Traxero

12 | Towmate

42 | TowMate

46 | Will-Burt

50 | Custer Products

54 | Golight

Women OF TOWING BY

MICHELLE

SUKOW

26 | The Guilt Trip is Real:

HAZMAT & SPILL CONTAINMENT

INSIGHTFUL TALK

BY

DAN

MESSINA

32 | Planning 2024

56 | UNLEASH THE HAZMAT HERO WITHIN!

FUEL 4 THOUGHT

BY

D.J.

HARRINGTON

CSP

38 | Look For the Helpersl 60 | HANDLE ANY LEAK OR SPILL WITH SPILL TACKLE IN EVERY ISSUE 4 | Publisher’s Letter 64 | Dealers Place 2

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

67 | Market Place 68 | Ad Index

PUBLISHER’S

LETTER

Volume 13 • Issue 1 WWW.TOWPROFESSIONAL.COM

2024 HERE WE GROW! As this issue hits, we are already into February of 2024, and at the same time, celebrating 13 years in this impressive industry! The new year will be a challenge for some, but will you be ready? This might be your year to expand, add a couple trucks or much-needed software, or perhaps, implement mandatory training. In this issue, it’s our desire to give you the information needed to do just that in 2024! We will discuss Hazmat Training and spill control products that can be a game changer on the scene and look at the latest lighting products available from top manufacturers in the market with products designed for safety and quality.

In our “Fuel for Thought” series, DJ Harrington asks an important question. Are We Looking for Helpers? He’ll show you where to find the right help and how to ask for it to make you more successful in 2024. Dan Messina with his “Insightful Talk,” reminds us of the time of year. It’s time to evaluate the business, and time to set goals. Dan will walk us through the knowledge he has gained over the years to start your year with a structured plan, and how to set your sights on winning! In this Issue, Michelle Sukow in “Women of Towing” addresses something that affects all of us. Guilt. Michelle talks about navigating the highways of mom guilt, work guilt, and all points in between by changing our thinking and habits We thank God for you, our readers, 10,000 + podcast followers, our loyal and trusted vendors, and our men and women of towing for making our 13 years in this industry possible! Make sure you hear weekly from top manufacturers and service providers from the # 1 podcast in the industry, the Tow Professional, “On the Go” Podcast!

We pray you all have a prosperous and safe 2024!

Darian Weaver President & Publisher, Tow Professional

4

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

TM

Professional Your Resource for Towing & Recovery

PUBLISHER Darian Weaver President & Publisher darian@towprofessional.com

PRODUCTION Sheila Maynard Editor Clint Cabiness Creative Director clint@dialedinmediagroup.com Nick Boliek Digital Director nick@dialedinmediagroup.com Bogey Cat as Office Manager

CONTRIBUTING WRITERS Chris Anderson – TowMate Perry Beaty -– FlowStop/Hazmat Laura Dolan – Traxero D. J. Harrington CSP Dan Messina Michelle Sukow Darian Weaver

Executive and Advertising Offices 1005 Mountain Trace Birmingham, AL 35242 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com Tow Professional is published nine times a year by Over The Mountain Media, Inc., 1005 Mountain Trace, Birmingham, Alabama, 35242, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices.

Tow Professional is distributed to qualified Towing & Recovery’s Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement.

Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

INDUSTRY NEWS TOWING & RECOVERY

Jerr-Dan Announces Addition of MPL-60 Wrecker to Integrated Medium Duty Line

HAGERSTOWN, MD. — Jerr-Dan, an Oshkosh Corporation company (NYSE: OSK), has introduced its new integrated medium-duty wrecker, the MPL-60.

The MPL-60 is a 12-ton wrecker with a 6,000-pound rated underlift. Key features include a modern, modular aluminum body designed with optimal storage and deck space, fully proportional, dual side electrohydraulic (EH) controls, and hydraulic rear spades with a multi-position, ground compacting foot design.

The new Jerr-Dan MPL-60 model is provided with an integrated recovery boom that has an extended capacity of 8,000 pounds and a retracted capacity of 24,000 pounds. The underlift boom is rated at 5,000/6,000 pounds with L-Arms/Forks retracted or extended. The MPL-60 comes with a standard adjustable auto-level stop assist system. With this feature, the underlift will automatically halt when it is level to the ground. This alerts the operator to extend the self-locking L-Arms at the necessary level to complete the pick. Setting the underlift and L-Arms to be aligned at the perfect level is always essential and even more critical during negatively sloped recovery situations.

The Jerr-Dan MPL-60 model offers either single or dual winch options with a winch capacity of 10,000/12,000 pounds.

6

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Wired or wireless remote controls are available as options.

For more information on Jerr-Dan, visit www.jerrdan.com. For more detailed information on the new MPL-60, please go to www.jerrdan.com/equipment/ wreckers/medium-duty/integrated.

Are you ready to make the switch?

Lite It Wireless Introduces ….

External 20-volt Battery and Charger for your wireless light bar

NEW

This battery is mounted externally and there is no longer the need to change the 2 batteries from inside the case. You simply take the discharged battery off the battery plate and replace it with a fresh battery. Designed to accept both M18 and DeWalt style batteries.

These new wireless lightbars have the same great warranty and customer service included with every purchase.

You may purchase the external battery light bars without the battery and charger and use your own.

Custer Products 20-volt Battery and Charger

Now available in 36”, 48”, 60” wireless LED light bar.

Add flashers or strobes.

7-pin transmitter, external 20-volt battery and charger included.

1-800-490-3158

WWW.CUSTERPRODUCTS.COM

INDUSTRY NEWS TOWING & RECOVERY

Zip’s Products Goodall Start All Jump Pack Are you one of many truck service providers looking for a portable jump pack that can start dead Class 8 trucks? We have the only true solution for you! This proven 10,000-amp jump pack breathes new life into dead battery systems with an industry-leading Goodall Start All Jump Pack from Zip’s AW Direct. Encased in a rugged plastic shell, this 10,000-amp portable unit features large metal clamps with 1/0 gauge jumper cables.

Fully charged, the pack delivers an impressive 133,200 joules of energy in just five seconds to instantly start Class 8 diesel engines up to 16L. For jump starting large construction or agriculture type equipment, then you’ll need the 24V version to get the job done with up to 166,500 joules of output! With a flip of a switch you can toggle from 12V to 24V with just one jump pack! Both of these packs offer protection against reverse polarity, low voltage and short circuit for complete peace of mind, convenience and reliability. We even use them in our shop! Order yours today at Zips.com. Item #: JP-12-10000 and JP-12-24 for the 24V capability.

RimSling Spliced Eye Synthetic Recovery Slings RimSling Spliced Eye Synthetic Recovery Slings live up to their name every day. They are thin enough to fit through the holes on a truck rim yet strong enough to finish the recovery. Each sling features braided plasma fibers with an additional braided guard wrapped around the center portion of the sling guard for extreme durability and flexibility. Six-inch woven eyes at each end of the sling create strong lashing points, and a full-length Cordura sleeve protects against cuts and abrasions. With Working Load Limits to 10,960 lbs., these slings are approved for overhead lifting and are available in 11 colors, four diameters and lengths to 20 feet. Order yours at Zips.com.

Item #: RIMSLING-ROPE.

Akron Mounts Slim - Grip Ultra Heavy Duty Drill Base Mount Collins G7 Hi-Speed Dollies Whether it’s in town or the interstate, Collins G7 HiSpeed Dollies can go the distance. The only dollies capable of interstate travel, the Collins brand is made to hold up.

These durable dollies have no limit to towing distance. Plus, with the positive camber, the car will stay steady even over bumpy roads. Not to mention, it’s very lightweight, allowing it to be carried and set up quickly and without difficulty. So, pick yours up at Zips.com. Item #: CD-G7-H 8

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

ARKON Mounts has endeavored to provide mounts for a wide variety of different mobile devices and technology.

Making life on the road a little easier, ARKON Mounts offers a mount for just about any screen you can think of. Whether it’s keeping your phone, tablet, or electronic log device hands-free with your eyes on the road, these durable and flexible mounts will make your driver seat or cab feel like an office. Now available at Zips.com, ARKON Mounts will always keep your devices safe and within reach.

Item#: RM6AMPS2T

INDUSTRY NEWS TOWING & RECOVERY

Hackney Partners with Worldwide Equipment In the ever-evolving landscape of incident management, the collaboration between Worldwide Equipment and Hackney has given rise to a groundbreaking solution - the Hackney 6 bay incident management vehicle. This innovative vehicle redefines the industry standard by incorporating cutting-edge features that prioritize efficiency, sustainability, and safety.

At the heart of the 6 bay vehicle is its lightweight allaluminum structure. This design not only contributes to the vehicle’s overall durability but also ensures a reduced environmental impact. The use of aluminum makes the vehicle corrosion-resistant, extending its lifespan and minimizing maintenance costs. This commitment to sustainability aligns with the growing demand for ecofriendly solutions in today’s business environment.

The tapered design of the incident management vehicle is a game-changer. This feature not only enhances aerodynamics but also prevents inventory from shifting during transit. The result is a more fuel-efficient vehicle that not only lowers operational costs for businesses but also reduces its carbon footprint.

One of the standout features of the Hackney 6 bay is its added strength floor stability. This element is crucial in situations where the vehicle may encounter rough terrain or heavy loads. The reinforced floor ensures the vehicle can withstand the challenges of real-world incident

10

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

management scenarios, providing reliability when it matters most. The interior is designed to accommodate a variety of equipment and supplies with optimal organization.

Quick retrieval and accessibility are further enhanced by the intelligent layout of the vehicle’s storage bays.

Every inch of space is utilized to provide a logical and efficient organization system. Built-in safety features elevate the vehicle to a new standard of excellence.

This vehicle is an exceptional solution in the form of the Worldwide Equipment and Hackney 6 bay incident management vehicle. Its lightweight, corrosion-resistant, and environmentally friendly design, coupled with features like tapered structure, added strength floor durability, extreme organization options, quick retrieval, and built-in safety features, set a new benchmark for incident management vehicles. This collaboration represents a leap forward in providing reliable, efficient, and sustainable tools for the industry.

For more information visit: www.wdelivers.com

BE SAFE BE SEEN

Powerful, Compact Heights up to 15 ft.

Up to 220,000 Lumens 360° of light in 15 seconds

Light Towers

Portable, Recharge Li-ion Powered Work Lights, Flashlights, Search Lights, Hazard Lights, and more

able LED Lighting

Sequential Smart F

lares

20+ hour runtime Orange, blue, and red flares Available in 6 and 10 packs

330-684-4000

www.willburt.com

INDUSTRY NEWS TOWING & RECOVERY

TowMate® Launches TM36MDW Wireless Light Bar – The New Standard in Roadside Safety, Now with Dual Battery Compatibility

Rogers, Arkansas – TowMate®, a leader in LED lighting solutions and automotive safety, proudly unveils its latest innovation: the TM36MDW Wireless Light Bar. Building on the success of its predecessor, the TM36MDW sets a new benchmark in the towing industry with its dual battery compatibility, operating seamlessly with both Milwaukee M18 and DeWalt MAX20V batteries.

Key Features of the TM36MDW:

•

•

•

•

12

Dual Battery System: The TM36MDW’s standout feature is its versatile compatibility with two of the most popular battery systems in the market, Milwaukee M18 and DeWalt MAX20V. This advancement offers unparalleled convenience and flexibility, allowing users to leverage the power of batteries they already own.

Enhanced Lighting Capabilities: The TM36MDW maintains TowMate’s commitment to safety with its 36” light bar that includes stop, tail, turn signals, side marker lights, and central DOT lights, ensuring maximum visibility in all working conditions.

Extended Operational Time: The integration of these powerful battery systems ensures prolonged usage, reducing downtime and increasing efficiency in the field.

User-Friendly Design: True to TowMate’s ethos, the TM36MDW is designed for ease of use, featuring an intuitive transmitter and easy mounting options, making it suitable for a wide range of towing scenarios.

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Chris Anderson, Vice President of TowMate, comments on the launch: “The TM36MDW represents a leap forward in our product line. By embracing dual battery technology, we’re not just innovating; we’re responding directly to the needs of our users, who seek versatility and reliability in their equipment.”

The TM36MDW is a testament to TowMate’s dedication to continuous innovation and its commitment to providing solutions that resonate with the evolving needs of the towing and emergency services industries.

Available now through TowMate’s extensive network of dealers and distributors, the TM36MDW is set to become the go-to choice for professionals seeking efficiency, reliability, and flexibility in their roadside operations.

About TowMate: TowMate, LLC, based in the USA, specializes in the design and manufacture of high-quality LED lighting solutions and safety equipment for the automotive sector. Renowned for their innovation and durability, TowMate products are the preferred choice for professionals in the towing and emergency services industries.

For more information on the TM36MDW and other TowMate products, or to find a TowMate dealer near you, visit www.TowMate.com/dealers or call (800) 680-4455.

INDUSTRY NEWS TOWING & RECOVERY

Giving Back to the Brave: Warrior Winches’ Commitment to Towing Community

Left – Jeff Bimson CEO Warrior Winches, Center - Lauren Colón, Executive Director of the International Towing and Recovery Hall of Fame and Museum, Right – Lee Marriott Commercial Director Warrior Winches.

Warrior Winches, a leading manufacturer of heavy-duty winches and hoists, today announced a pledge to donate 1% of all online sales to the International Towing and Recovery Hall of Fame and Museum’s Survivors Fund. This fund provides critical financial assistance to towing and recovery operators injured or killed in the line of duty, helping families facing unexpected hardship.

“At Warrior Winches, we believe business should be more than just profits - it should make a positive impact on society and support local communities,” said Jeff Bimson, CEO of Warrior Winches. “That’s why we made the commitment to support the Survivor Fund. This cause perfectly aligns with our company vision and our philosophy of a business based on family values.”

14

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

“As a supplier into the industry we recognize the danger that towing operators face every day, we salute their commitment to keeping other people safe, whilst risking their own safety. Tragically this can result in incidents that can have major impact on the operators and their families. If our donation can offer some kind of support to even just one person then we believe it’s worth it. This pledge reaffirms our commitment to using our success to serve others.”

Lauren Colón, Executive Director of the International Towing and Recovery Hall of Fame and Museum, welcomed the donation. “This generous pledge from Warrior Winches will help provide crucial assistance to families of fallen tow operators when they need it the most,” she said. “We’re thankful for partners like Warrior who are dedicated to our mission of honoring towing professionals.”

INDUSTRY NEWS TOWING & RECOVERY

Heavy Hauling & Accident Claims

It’s a well-known fact throughout the trucking industry that four wheeled vehicles are usually the at-fault party in traffic accident between semis and cars.

The Windmill Example of an Oversized Load: Owner Operator, David, has a small but profitable trucking business. He and his wife own one heavy haul truck and trailer, designed specifically to haul oversize loads like windmill blades. Last month David and a pilot car were transporting a windmill blade across Oklahoma when a young girl in a small car ran right into the side of David’s trailer. By the grace of God, she wasn’t hurt, and neither was the cargo. But David’s heavy haul trailer was damaged enough to not be drivable until fixed.

The transfer of the windmill blade to a substitute driver’s equipment was expensive, as well as the tow of the trailer to the repair shop. While David’s truck wasn’t damaged, it wasn’t very useful without the trailer that was married to it.

Mitigation Problems for Heavy Haulers David did everything he could to get the repairs moving quickly. While he knew the odds of finding the type of heavy haul trailer he needed were almost futile, he emailed rental shops asking if they had the equipment 16

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

he required. The answer was always “no”, but it was good David took these steps because the insurance adjuster for the young girl’s insurance company asked for proof of mitigation. David was able to forward the rejection letters from the rental companies, showing no comparable equipment was available for rent.

Crazy accidents happen, including one in 2020 between a cattle hauler and a truck carrying a wind turbine blade in Wyoming. Ice may have been a factor in that accident.

Remember to stay safe out there!

As we go into the winter season, be extra cautious of those drivers around you. While you may be a very safe driver, you and your equipment are a big target for others not paying attention.

As always, if you need a lawyer to assist you with a trucking insurance claim, choose a trucking lawyer experienced in trucking claims. We at Eckert & Associates, PA focus on trucking claims and the men and women of the trucking industry. Please call us with your next claim, and we will be happy to discuss your matter at no charge.

For more information visit downtimeclaims.com, info@downtimeclaims.com, or call (904) 278-7688.

OF ALL ONLINE SALES DONATED TO THE

FAMILY MATTERS Warrior Winches, a brand founded on family values, commits to donating 1% of all website sales to the Survivor’s Fund at the International Towing and Recovery Hall of Fame and Museum, upholding our belief in making a positive impact on society and supporting our local community.

www.WarriorWinches.com

Trusted by Professionals, Built for Everyone!

INDUSTRY NEWS TOWING & RECOVERY

How Pen And Paper Can Be Detrimental For Towers

By Laura Dolan

I

n the fast-paced world of the towing industry, where prompt and efficient service can mean the difference between minor inconvenience and disaster, some towing businesses are still finding themselves anchored to outdated practices.

Despite the technological strides made in the realm of towing software, many towing companies still rely heavily on pen and paper for their day-today operations. As many may be resistant to this change, the steadfast commitment to traditional methods comes with its own set of challenges and can prove to be detrimental for towing and roadside assistance businesses.

But there is a better way and we’re here to tell you how towing software helps you quickly and effectively manage your entire operation in a more organized and digital fashion. Say goodbye to gaps and inconsistencies in your reporting, longhand tasks, working longer hours due to paperwork, and piles and piles of boxes taking up space with old, outdated records. Here’s how going from pen and paper to digital software really makes a difference:

Effortless Digital Dispatching One of the primary drawbacks of sticking to pen and paper in the towing industry is the impediment it poses to dispatch efficiency.

Towing and roadside assistance demands swift response times, and relying on manual methods for receiving and dispatching jobs can lead to delays.

Digital dispatching systems, equipped with GPS tracking and real-time communication features, offer a streamlined approach 18

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

to managing service calls.

With pen and paper, the risk of miscommunication, missed calls, and dispatch errors increases, potentially tarnishing the reputation of your towing business and compromising customer satisfaction.

Better Relationships With Customers Another critical aspect where pen and paper may be a drawback is in customer relationship management.

Towing and roadside assistance businesses thrive

INDUSTRY NEWS TOWING & RECOVERY

CONTINUED: How Pen And Paper Can Be Detrimental For Towers on repeat customers and positive reviews. Digital dispatching enables the logging of customer information, service history, and preferences all in one place, empowering towing businesses to provide personalized and efficient service. Pen and paper, on the other hand, make it challenging to maintain organized records, leading to potential errors, misplaced information, and a lack of insight into customer needs and preferences.

Easier Billing And Invoicing Billing and invoicing processes also suffer when towing businesses cling to antiquated methods. Manual invoicing is prone to errors, and the delay in generating invoices can negatively impact cash flow. Digital billing systems streamline the invoicing process, reducing the risk of delays and errors, and enabling businesses to send invoices promptly. This not only enhances professionalism but also contributes to better financial management, helping your towing business be more responsible, which helps to build trust among your customers.

More Efficient Record Keeping Regulating accurate compliance and documentation requirements in the towing industry is imperative. Using pen and paper for record-keeping can result in misplaced or incomplete documentation, leading to legal and regulatory complications. Digital recordkeeping systems not only ensure compliance but also facilitate quick and easy retrieval of necessary documents when needed.

Come Experience The TRAXERO Difference This is where we come in. We offer all of the above and more on our fullyintegrated towing software that helps towers get a complete overview of every part of their business to increase efficiency and profits.

Our reliable support team responds quickly and is always here to help you get set up and answer any questions about how it all works. You never have to go it alone.

To learn more about how you can start using TRAXERO’s tools to start improving your towing business, visit traxero.com or call us at 1-800-428-4715.

Towing Has Evolved.

Your Software Should Too.

20

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

46

TH

MIDWEST SEPTEMBER 12TH – 15TH

REGIONAL

ROBERTS CENTRE WILMINGTON, OHIO

2024

C E L E B R AT I N G 4 6 Y E A R S B E C A U S E O F Y O U !

Don’t Miss a Great Time at a Great Location

• **NEW** Camping On-Site • Live Demos • Seminars • Light Show • Beauty Contest • Lots of Kid Activities • Safety Fashion Show

For Show and Hotel Information, Contact Bruce Bender

513-831-7469 • bruce@trao.org

• Thursday — Hog Roast • Friday Night — Live Auction followed with Karaoke & Poker • Saturday Night — Candle Light Vigil • Saturday Night — Party in the Parking Lot with a Live Band • Sunday Morning — Free Breakfast & Awards

midwesttowshow.org

THURSDAY, APRIL 18

SATURDAY, APRIL 20

8 am – 11 pm

Shuttle Bus from Hilton Lake Buena Vista Hotel Sponsored by

8 am – 10 pm

Shuttle Bus from Hilton Lake Buena Vista Hotel Sponsored by

9 am

Hino Raffle Truck Tickets on Sale – Red Lot Outside Sponsored by and

8:30 am – 2 pm

Registration Open Sponsored by

10 am

2024 Survivor Fund Golf Classic

9 am – 6 pm

Exhibits Open

Noon – 5 pm

Registration Open Sponsored by

9 am

Hino Raffle Truck Tickets on Sale – Red Lot Outside Sponsored by and

7 pm

Tow Show Kickoff Party for the Family Sponsored by

9 am – 2 pm

Lil’ Towers Event Sponsored by

9 – 9:45 am

PPI to Parking Management - Organizing for Success Presented by Jim Shellhaas, Ranger SST

9:30 – 10:15 am

Operator Advancement Presented by Allstate Roadside

10 – 10:45 am

Under the Hood with Google Presented by Dennis Wencel, Lift Marketing

10 am – Noon

Florida Lien and Title Class

FRIDAY, APRIL 19 8 am – 11 pm

Shuttle Bus from Hilton Lake Buena Vista Hotel Sponsored by

8:30 am – 5 pm

Registration Open Sponsored by

9 am – 6 pm

Exhibits Open

9 am

Hino Raffle Truck Tickets on Sale – Red Lot Outside Sponsored by and

9 – 9:45 am

Private Property Parking – Reimagined Presented by Jim Shellhaas, Ranger SST

10:30 – 11:15 am

Understanding Today’s Vehicles Presented by Allstate Roadside

9:30 – 10:15 am

Electric Vehicle Transport Presented by Allstate Roadside

11:45 am – 1 pm

10 – 10:45 am

Under the Hood with Google Presented by Dennis Wencel, Lift Marketing

Women of the Towing Industry Luncheon Sponsored by I Am Woman – Hosted by PWOF Women’s Division

10:30 – 11:15 am

Turning Steering Wheel Holders into Operators Presented by Allstate Roadside

12 – 1 pm

Allstate Roadside Safety Lunch Presented by Allstate Roadside

11:30 am – Noon

Tools that Make a Difference Presented by Allstate Roadside

1 – 3 pm

Modern Vehicle Lock Issues Presented by Steve Young, AutoLock Solutions

1 – 1:30 pm

Florida Lien and Title Class

1:30 – 2:15 pm

Are You Working the Job, or Is the Job Working You? Presented by Allstate Roadside

1 – 1:45 pm

Recommended by the Manufacturer Presented by Allstate Roadside

2 – 2:45 pm

2 – 2:45 pm

Avoiding Damage Claims Presented by Allstate Roadside

Captives, How to Turn Your Insurance Program into a Profit Center Presented by Don Blood, Brown & Brown Insurance

2 – 3 pm

Damage-Free Vehicle Entry Presented by Steve Young, AutoLock Solutions

2:30 – 3:15 pm

Checking in on Your Electric Vehicle Education Presented by Allstate Roadside

3 – 3:45 pm

Ask the Experts Presented by Allstate Roadside

5 – 5:30 pm

Raffle Truck Drawing at Miller Industries Booth

7 pm

Street Party Sponsored by

Sponsored by

and

Women OF TOWING BY

MICHELLE

SUKOW

///

The Guilt Trip is Real:

Navigating the Highways of Mom Guilt, Work Guilt, and Everything In Between!

N

avigating guilt as a business owner, dispatcher, or towing operator, especially during the busy seasons, can be challenging for anyone. The guilt of leaving work to go home can be just as intense as the guilt of leaving your loved ones to fulfill work obligations! Let’s be real.

The towing industry can be brutal. It’s a 24/7 industry that never ends, and you can find yourself working in extreme and dangerous weather and road conditions at any time of the year. Long hours are the norm, and the guilt can last even longer. If you are reading this, then I am not telling you anything you do not already know.

As I am writing this, Wisconsin has been hit for two weeks straight with snowstorms and then brutally cold sub-zero temperatures followed it. We have not seen weather like this in many years. I watched my guys get all excited for it and then watched them leave after exhaustion and crabbiness. It was hours longer than usual for everyone. No amount of planning gets you ready for this.

I’ll be honest. I do not like it. I hate winter mostly because I do not like being cold. I do not like that it makes our jobs harder than they need to be. I do not like dangerous roads being even more dangerous for the operators 26

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

working them. However, it is here, none-the-less, and no amount of dragging my feet, kicking, and screaming will do anything about it. We have all been working nonstop, and I feel tremendous guilt about the time I am missing with my family and loved ones. I am also feeling the guilt of leaving my teammates when everything is so busy at the shop. We hear the term “Mommy Guilt” all the time. It gets thrown around everywhere. But where is the “Daddy Guilt” or the “Spousal Guilt”? Moms are not the only ones to feel the pressures and the guilt of missing out on things.

Men are just less likely to share how they feel about it but that does not mean that they are not experiencing it. How can the men and women in the towing industry navigate the guilt?

GIVE A NOD TO FAMILY TIME – where the real VIPs are!

Recognizing the significance of family time is crucial in fostering a positive work environment and employee well-being. As a leader, it is important to acknowledge that employees have responsibilities and commitments outside of the workplace, particularly in their family lives. Encouraging a healthy work-life flow by valuing and respecting family time can lead to increased job

TPRNC 2024

MID ATLANTIC TOW SHOW

JOIN US FOR A 2-DAY INDOOR SHOW FEATURING: SILENT AUCTION REVERSE RAFFLE TOW TRUCK BEAUTY CONTEST TRAINING ...AND MORE!

SEPTEMBER 5TH-7TH, 2024

JIM GRAHAM BUILDING | 1025 Blue Ridge Rd, Raleigh, NC

The NC Tow Truck and Trade Show is an event designed for professionals engaged in the towing and recovery business. Attendees will be able to see the latest designs of towing equipment and accessories

SAVE-- THE SAVE THE-- DATE

To be the first to get information about exhibiting at the Show, please contact:

TOWING AND RECOVERY PROFESSIONAL OF NC P.O. Box 49661 | Greensboro, NC 27419

trpnc@nctowing.org | (919) 921-8194

Women OF TOWING BY

MICHELLE

SUKOW

///

satisfaction and employee engagement. This can result in a more motivated and dedicated team, as individuals feel appreciated not only for their professional contributions but also for their roles and responsibilities beyond the workplace. Ultimately, a company that values family time contributes to a harmonious and sustainable work environment.

ways to involve family in your business or work life for a suitable blend. One of the best examples is taking the family to a towing convention or trade show with you.

Being intentional with your time empowers you to make the most of each day, fostering an amicable blend of career success and personal fulfillment.

OPEN DIALOGUE UNLOCKS SUCCESS

UNAPOLOGETIC INTENTIONALITY Being intentional with the time you have and being present where your feet are is crucial for achieving a healthy work-life flow. In towing’s 24/7 fast-paced world, where work demands and personal responsibilities often compete for attention, making a conscious effort to prioritize and manage your time effectively becomes paramount. By setting clear boundaries between work and personal life, you create space for both professional growth and personal well-being. This involves establishing realistic goals, adhering to a well-defined schedule, and learning to say no when necessary. Striking a balance requires intentional choices, whether it’s dedicating specific hours to work, scheduling leisure activities, or spending quality time with loved ones. You can explore

In the challenging work of keeping a well-rounded work-life flow, communication takes the wheel as the undisputed captain, creating a seamless consistency between professional duties and cherished family moments. The ability to convey needs, establish boundaries, and highlight priorities becomes the secret sauce in sustaining a harmonious work-life rhythm. Just as a skilled operator maneuvers a recovery with precision, effective communication ensures a smooth haul through the demands of work and the joys of family, preventing any detours or breakdowns along the way. Clear lines of dialogue allow for mutual understanding between employers, colleagues, and family members, ensuring that expectations align and support systems flourish. This open dialogue becomes a lifeline, warding off guilt by creating

Our mission is to: • Evoke the public conscious to understand they are the most powerful source to define life and death on our Nation’s highways.

• To educate and make them aware they need to make a life change so first responders can live theirs!

• To unite all common industry first responders to train, educate and motivate the public we serve to just

OVER ONE – LOSE NONE! 28

overone.org

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Jobs at Your Rates

Scan the QR code or visit csos.co/register to sign up and start quoting jobs today! curbsidesos.com

info@curbsidesos.com

Women OF TOWING BY

MICHELLE

SUKOW

///

a shared understanding of the demands and joys each facet of life brings. Just like a well-maintained tow truck, effective communication ensures a smooth journey, preventing breakdowns and detours.

SEASONS COME AND SEASONS GO Accept all the seasons in this industry! Depending on your location, you may encounter various seasons throughout the year. Currently, in Wisconsin, we find ourselves in the busiest season—Winter, marked by hazardous road conditions and extreme weather. This period coincides with major holidays like Thanksgiving, Christmas, and New Year’s, leading to a peak in travel.

Spring starts off relatively slow but becomes hectic as everyone prepares

DEDICATED TO TEACHING FELLOW TOWERS HOW TO GET PAID

Upcoming Seminars

You’ll Learn: • Building the Proper Tow Business Foundation • Documenting the Scene from Start to Finish • Drafting the Documentation Packet to Send to Payer • How to Get Paid on Various Types of Insurances: property damage liability, homeowners, claims with and without collision • How to respond to “sorry, that’s not covered” and “we never pay that” • Laws that towers need to know • Guest speakers: Expert towing & recovery attorney and insurance executive • So much more...

Florida: April 19 - 5pm-8pm Las Vegas: May 1st & May 2nd. 9am -1pm Tennessee: Sept 26th Baltimore: Friday, Nov 22nd and Saturday, Nov 23rd 9am-1pm More classes coming soon!

Register Now! Join our elite network of thousands of tower owners and managers who’ve taken the course!

The change in our business finances was unbelievable and what was more amazing was the passion that I had lost for the business had returned. It was fun again to go to work because we were seeing the fruit of all our hard labor.

If you haven’t been to the class, just go it will be some of the best money you have spent for your business.

— Joe’s Towing & Recovery

recoverybillingseminar.com | 508-763-5474 | info@recoverybillingunlimited.com 30

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Visit Us on Facebook

for the upcoming Summer. Farmers and construction crews gear up their equipment during this time. It may not technically be a season, but we have it here: Construction season, spanning from April to November, contributes to increased incidents on the road.

Summer transforms into a tourist season, bringing a surge in travelers amid challenges of extreme heat and humidity. Fall generally slows things down, except during harvest season, which tends to elevate activity. The unique aspect is the potential overlap of these seasons, creating dynamic and sometimes chaotic times.

SEEK OUT PEER SUPPORT Seeking peer support in the towing industry can indeed be beneficial for overcoming challenges and sharing experiences. Networking with fellow professionals allows you to gain insights into common issues, best practices, and innovative solutions. You can consider joining industry forums, online communities, or attending local and national towing association events to connect with others in the industry.

REF #: 404-24-03

Take command.

Create a safe space.

SafeAll 3-in-1 Traffic Commander.

Distracted driving is a danger tow operators face every day. Get drivers to pay attention with this incredibly effective message sign.

SafeAllProducts.com

DON’T LET RESENTMENT CREEP IN After managing the guilt, resentment tends to creep in. This is a terribly negative and wasteful emotion that you need to keep at bay. It serves no purpose and will rob you of time and energy. People tend to start blaming everything and everyone else for what they are missing. You need to look in the mirror and take ownership of what you let happen. Yep, I said it.

Ultimately keeping open, honest lines of communication about expectations and commitments with everyone will allow you to utilize the tools given here freely and have better success with managing guilt and keeping resentment out.

Odds of a vehicle moving over were 95% HIGHER when the vehicle-mounted variable message sign was used.

AAA Foundation for Traffic Safety

3-in-1 Technology Message Sign.

Light Bar.

Arrow Stick.

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

31

INSIGHTFUL TALK BY

DAN

MESSINA

///

Planning 2024

I

t’s that time of the year when you make all your new year resolutions and get your company ready for 2024. Then you hope that it all turns out like you planned. When I owned my tow company this time of year was fun. My wife and I would evaluate every part of the business. We looked at the following areas:

1. STAFFING NEEDS – Your staff is your best asset, so we looked at every employee and determined who was strong and who was weak. Based on our growth, we looked at positions we had to fill and figured out where to go to get the people we needed.

This used to be easy, but now every position has salary issues. Then you must figure out where to find drivers.

32

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

2. DRIVERS – This is probably the toughest challenge you will have in 2024. First you must find the drivers.

You can’t steal them from other companies because they don’t have any. It used to be tattoos were your biggest issue, but now you must worry about the color of their hair, how many piercings they have, and get them to work the hours you need covered.

3. TRUCK INVENTORY – Evaluate your truck, which one needs repairs and which ones need replacing.

4. STORAGE YARD – If you need a storage yard, or, if you have a storage yard, what repairs are needed to meet the requirements of the city or state in which you operate?

5. TRAVEL – It was always important for us to go to at least two tow shows. We got to hook up with old friends and exchange war stories. At the same time, we looked at the latest technology and the new trucks that were hitting the market. We also used this as a mini vacation to enjoy ourselves and relieve some stress.

1. BANKS – I learned that if you don’t need money or have money, they will be happy to give you more. If you need money to grow you need collateral for everything they do.

2. VENTURE CAPITAL - If you are looking for less than 10

million, they are not interested.

My company was growing, and I had a great business plan that was successful, but they would not even talk to me because I was not asking for enough money.

3. EQUITY SOURCES – They would loan you money if your

6. NEW IDEAS – In talking with people at trade shows we always got new ideas for new lines of business. When you meet fifty new tow companies and pick their brains you have fifty people giving you new ideas to help you grow.

7. MONEY – Having a great business plan is no good if you don’t have the money to execute it.

WITH

INGENUITY AND A DEDICATION TO CUSTOMER SERVICE!

When we started our latest company, TowTrax, we did a lot of research and came up with a strong business plan. We identified a need in the industry and developed a business to fit that need. We knew we needed working capital to get it off the ground, so I went looking for investors. Unfortunately, it was the same time covid hit, and all the big investors seemed to hide.

Finding money to address your changes will be a big part of your success, and finding money can be hard. I know when I was trying to raise working capital for my company, there were several places to turn to, most of which were not successful.

Here is what I learned about raising working capital:

AMERICAN CRAFTSMANSHIP

custombuiltmfg.com www.towprofessional.com | Volume 13 • Issue 1 TOW PROFESSIONAL

33

INSIGHTFUL TALK BY

DAN

MESSINA

///

company was making money and met certain criteria.

4. BROKERS – This group was the worst. I would get an offer on Facebook from a broker who could get you approved for a loan. Once you respond to one ad, I would get phone calls and e-mails from brokers all with deals better than the last one. This group was worse than working with someone trying to sell you a timeshare. They would say anything to get your business. Make promises they can’t keep and lie when necessary to get you to listen to their deal. We wouldn’t even talk about the 30% interest rates they charge with high weekly payments, and they would hound you for months. Even after I found money, they would still hound you.

Don’t Ever Use Brokers to Find Your Money I ended up reaching out to the industry for help. Tow companies knew there was a need

Download Brochure 34

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

GOLIGHT 800.557.0098 | golight.com

PLAY VIDEO

DURABLE

VERSATILE POWERFUL

GUARANTEED

INSIGHTFUL TALK BY

DAN

MESSINA

for what I was trying to do, and I found 13 tow companies willing to invest. Some purchased several hundred thousand shares of stock in TowTrax. This gave me a builtin board of directors that I could run ideas through and get the best results.

///

get rid of customers that are costing us money.

We finally have a few big investors looking at us, which makes 2024 very promising. It’s still not to late to purchase stock in TowTrax and be a part of our growing future.

If you need money to grow, the best way is through your customer base. Look at your good customers and see what you can do to expand your services to them. Try to reward them in any way you can to show you appreciate their business. Then look at your bad customers and give them to your competitor.

I just had a meeting with my staff, and we covered all the points that are in this article. Even though we are a new company, we are not afraid to

Here’s hoping your year will be as good as ours.

Most of all, work safe!

Check out Dan’s book at

SuccessandWinning.com

TRAIN THE TRAINER PROGRAM ESSENTIALS OF LIGHT DUTY TOWING & RECOVERY Is your company / organization in need of consistent, standardized training, contact our team at staff@ersca.org to inquire about our Trainthe-Trainer program lead by Shane Coleman, National Director of Training Safety through Training & Advocacy The Emergency Road Service Coalition of America (ERSCA) was formed in 2012, originally titled the United Coalition for Motor Club Safety (“The Coalition”), created by a group of tow company owners.

www.ersca.org | training@ersca.org Office 916.617.2882 | Fax 916.414.3708 643 West Stadium Lane, Sacramento CA 95834 36

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Schedule of Programs February 21-23, 2024 Essentials of Light Duty Towing & Recovery – Virtual Class with Live Instructor.

March 14-18, 2024 Train-the-Trainer for Heavy Duty in Sacramento California (Limited Openings) March 15-17, 2024 Essentials of Heavy-Duty Towing & Recovery in Sacramento California (25% filled already) March 23-24, 2024 Essentials of Light Duty Towing & Recovery in Santa Rosa, California March 26-28, 2024 Essentials of Light Duty Towing & Recovery – Virtual Class with Live Instructor.

We have additional events pending date confirmations over the next few months so stay tuned to the training calendar at www.ersca.org.

WHEN IT HAS TO START Towing operations that employ Jump-N-Carry jump starters know that no starting task is too daunting. They know from experience that every aspect of a Jump-N-Carry is designed to deliver extreme jump starting power, from the battery to the heavy-duty cables. Jump-N-Carry is all about power delivery.

JNC325

High performance lithium jump starter built to deliver jump after jump even in the harshest environments.

JNC770R

Extra-long 68” cable reach makes easy work of the most difficult starting tasks.

Adds dual USB outlets and an LED work light.

JNC660

Trusted by professionals the world around as their go-to jump starter, the JNC660 will not disappoint.

»

cloreautomotive.com

»

»

Digital Dispatch & Towing Management • Auction, Lien, & Mail • GPS & Cameras • Credit Card Processing

Software Built And Used By Towers Like You.

See why TRAXERO towing software is the better choice to power your livelihood.

TRAXERO.com/choice • 800.428.4715 www.towprofessional.com | Volume 13 • Issue 1 TOW PROFESSIONAL

37

FUEL 4 THOUGHT BY

D.J.

HARRINGTON

CSP

///

Look For the Helpers

O

ver the past 30+ years, and especially after a national disaster, Mister Rogers’ quote has been repeated in some form or fashion.

Mister Rogers was a famous Childrens’ TV personality. I can remember my daughter, Erin, watching his show early each morning even before she started attending school. Here’s what Mister Rogers said:

“When I was a boy, and I would see scary things in the news, my mother would say to me, “Look for the HELPERS. You will always find people who are helping.” To this day, especially 38

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

in times of “disaster,” I remember my mother’s words and I am always comforted by realizing that there are still so many helpers – so many caring people in this world.

Since we don’t know what you’re dealing with, 2024 could be a daunting year for you, but there are plenty of people who want to help. Maybe your problem stems with your employees, cash flow or a health issue for yourself or a family member. So, think about what you have planned to achieve in 2024. Perhaps you’re worried that it won’t happen because you’ve experienced some business falling off or you’ve been

diagnosed with a health issue for yourself or family member that’s consuming your time and energy. Okay, I get it. I’m going through something like that with my own health where my quality of life depends on me following a specialized treatment plan. I can’t quit, and you shouldn’t either. So, as towers how do we HELP each other to get them through the next few months? Certainly, we can pray for each other, and act upon it as directed by our Higher Power.

Take for instance, Elon Musk.

He has made numerous enemies and friends during his businessbuilding journey, particularly with his newly acquired platform, X (formerly known as Twitter).

Hoping to stop Elon in his tracks,

many disgruntled employees staged a mass exodus, but Elon didn’t give into their demands. He didn’t quit but made lemonade from lemons. Being a prayerminded man myself, I would have been on my knees asking for divine help and afterwards, from others around me. I am positive that my Heavenly Father would have put the right people in my path to help me.

Speaking of that kind of advice, do you have the ear of a good listening person that can help you walk through challenges? Perhaps your challenge is a financial issue, an additional division, or maybe it’s just how to get your business to grow 10%. The person to point you in the right direction could be a

Rates as low as ½ a point under prime!

MAKE TOWING EFFORTLESS WITH OUR ADVANCED TOOLS

Upgrade Your Towing & Repair Operations

Tie Rod End Pliers

STC71465

• Saves time by temporarily fixing wheel alignment for easy loading • Easily steer vehicles to the repair bay • Provides a secure grip that firmly holds tie rod ends in place

Load & Unload Disabled Vehicles Faster I-Bolt Universal Tow Eye

STC71490

•Loop can tackle any challenge with gripping teeth •Fits threaded holes with diameters from 1/2" up to 1-1/4" •Certified to pull 1,500 lbs.

Create a Secure & Reliable Connection

603-422-6608

Tie Rod Coupler

Jeremy Taskiris | JT@afg.com

New and used

100% tax write-off

No blanket liens

No age restrictions

STC71470

•Temporarily fixes wheel alignment for easy loading and unloading •Easily steer the vehicle to repair bay •Versatile tool that can be used in various automotive makes and models

Not on personal credit Alliance Funding Group (AFG), was founded in 1998 and has grown to become one of the largest privately held equipment finance companies in the U.S. Having funded over $2 billion in equipment, we can offer complete credit and asset flexibility.

For More Information Visit WWW.STECKMFG.COM

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

39

FUEL 4 THOUGHT BY

D.J.

HARRINGTON

CSP

///

pastor, a like-minded friend, another business owner or partner, a knowledgeable parent or even a local banker.

Run your problems or thoughts by someone you trust.

Reading scripture can help because it’s helped me.

I’ve seen answers to some of my business needs in scripture. In the past, when I was trying to get someone to help with advice, I would preface my request with, “Scott, I really need your help. And I’m hoping you can help me with some issues that I’m having with my business.” Using the word, “help” grabs their attention so they can offer their best solutions. Most people want to be helpful to others and will change their demeanor in a positive way when asked. A person willing to give advice is an invaluable mentor. Even if you don’t get the answer or suggestions that you were needing, it’s common courtesy to say, “thank you.”

If your problem is with employees, ask yourself this question. Do you have the right ones in place to make 2024 your company’s best year yet? Sometimes making changes in your staff is all you need to make

40

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

2024 better than 2023. Several years ago, I wrote an article about the difference in hiring turkeys and eagles.

Turkeys repeat what they do and can’t help it if what they do is always wrong. They’re wired to gobble up a good atmosphere, cause chaos and can’t easily change.

Eagles on the other hand fly high, keep climbing and are always trying to do better. Whenever an eagle has a crow riding on his back, the eagle will climb higher until the crow falls off due to lack of oxygen. Instead of fighting with the crow, the simple act of climbing higher removes the crow. If additional income is what you need, here’s a suggestion.

Recycling, coupled with towing, can work well together. Parts garnered from a tow can be recycled to bring more cash flow into your business. Ask a friend who has already added recycling to the business how it works for them. Certainly, get some professional advice from your CPA before committing to it.

Although it’s not a surprise to us already, the present US administration hasn’t helped our industry with

its relentless push for electric trucks without being prepared for changes it would cause. I truly believe that due to those new challenges, towers across this country will need even more helpers in 2024. As in the words of Mister Roger’s mom, “Look for the helpers.” So, look for “helpers” within our towing industry.

They’re out there, waiting to help. If you’re struggling right now and don’t know which way to turn, call 770-3014122. I’d love to pray for you, your health, or your business because as Towers, we are in this business together.

And, too, I might know someone who would love to help you.

PODCAST

See you on the next Tow Professional podcast.

OnlineImpoundAuctions.com The Best Way to Sell Your Abandoned Vehicles!

“Our sales prices have risen substantially and increased our overall auction revenue!”

Donna Robards,

THE UNDERLIFT THAT HANDLES LIKE A SEMI-TRAILER • Attaches in minutes • No Permanent Connections • 32K Lift Capability • Safely Tows Up To 140K GCWR • Distributes Weight Properly • Scales When Others Can’t • Economical To Operate

Register Today!

Twisted Hook LLC,Griffin, GA

WHY WE ARE RE THE BEST VALU VALUE IN THE INDUSTRY: Low Bidder Fees and Free to Sellers

Easy Online Showroom Setup at OnlineImpoundAuctions.com

Easy Bidding on Any Device from Anywhere Eliminates On-Premise Auction Costs

Tru-Hitch Inc.

16 W. West Hill Road Barkhamsted, Ct. 06063

Toll Free 1-800-450-8659 www.truhitch.com

onlineimpoundauctions.com | 888-903-4678 info@onlineimpoundauctions.com

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

41

LIGHTING CLICK HERE TO SEE THE LATEST VIDEOS

BEYOND VISIBILITY:

TowMate’s High-Tech Answer to

Roadside Hazards

By: Chris Anderson

I

n the still of the night, when shadows blend into the asphalt and danger lurks with every passing vehicle, the safety of roadside workers hangs precariously in the balance. It’s not just roadside workers, but the safety of everyone on the road. The towing industry is one that is unique when it comes to these challenges.

Operators work near fast-moving traffic, often in poor lighting conditions, making them particularly vulnerable.

With that in mind, TowMate has dedicated a significant portion of its research and development efforts to crafting safety solutions that address these challenges head-on.

Among their pioneering advancements, the Lifesaver cone-mounted warning light system and the creative use 42

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

of non-visible light technology are the latest benchmarks in roadside safety technology.

Shadowed Highways One cannot overstate the hazards faced by tow truck operators and other roadside workers at night. According to the National Institute for Occupational Safety and Health (NIOSH), tow truck drivers are over 15 times more likely to be killed on the job than other private industry workers.

This jaw-dropping statistic brings to

TowMate light the immediate need for improved safety measures.

The lack of visibility on the roadside is one of the primary culprits in most of these incidents. Traditional reflective vests and vehicle-mounted warning lights have been the standard, but as technology evolves, so too do the methods of enhancing worker visibility.

TowMate’s Commitment to Safety In the past several years, TowMate, a leader in wiIn the past several years, TowMate, a leader in wireless tow lights and roadside safety solutions based in Rogers, Arkansas, has been at the forefront of creating additional layers of safety on the roadside, day or night, and truly, the proof is in the pudding. The introduction of the Lifesaver cone-mounted warning light system has

been a testament to this innovative spirit. This system, which flashes red and blue lights with the ability to flash amber and white lights, offers the benefits of emergency vehicle lighting to tow truck operators, without violating federal regulations that restrict the use of such colors when in motion or mounted on vehicles. Since it is used in a stationary position, the Lifesaver can change the landscape in terms of roadside safety and is a real game changer when it comes to ‘work-zone awareness’ and the safety of workers within them

The Evolution to Non-Visible Light More recently, TowMate has spearheaded the development of the patented HINVII (High-Intensity Non-Visible Intelligent Illumination) technology with its inclusion in their SS470UVA light head and TM-LSUVA portable cone-mounted warning light system (part of the expanding Lifesaver line of products). This new and breakthrough approach uses non-visible UV light to illuminate safety vests and select roadside markers.

In turn, this creates a distinct presence that is highly visible to passing motorists but is largely invisible to the workers themselves which, in turn, prevents any distraction or impairment of night vision.

This is the true genius of the TM-LS-UVA and SS470UVA. The ability to use UV light to make safety vests glow intensely provides a level of visibility that is both unparalleled and non-distracting. This method addresses a critical challenge in roadside safety: how to make workers highly visible without impairing their ability to see or distract them with intense visible light.

These two items highlight TowMate’s commitment to leveraging technology for safety.

SS470UVA

UV LIGHT LENS

TM-LS-UVA

PORTABLE, RECHARGEABLE TRAFFIC CONE-MOUNTED WORKER SAFETY LIGHT

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

43

LIGHTING

NOW AVAILABLE! TM22GXR

50+ HOURS PER CHARGE

WIRELESS TOW LIGHT BAR TowMate’s Impact on Roadside Safety There is a profound potential reach of this technology to create safer workspaces the world over. TowMate’s latest products not only create greater visibility of roadside workers but also pave the way for new safety standards across industries. The SS470UVA and TM-LSUVA set a precedent for the use of non-visible light as a viable and effective means of ensuring worker safety in low-light conditions.

Wireless Tow Light Advancements: The TM22XR It should come as no surprise that TowMate has been working on advancing other sides of its business in addition to the non-visible safety lighting products. Take, for instance, their release of the TM22XR series of wireless tow lights. These represent the economical way to get the benefits of lithium-powered wireless tow lights (i.e. lighter

weight, 60+ hours of use on a charge, ‘up to 10 years’ of life out of the lithium battery) without breaking the bank.

Further, TowMate underscores the fact that their product always holds value in their development of an upgrade module that will be plug-and-play with all older model TM22’s and bring all the benefits of the XR series with it..

TowMate’s Role in Shaping the Future of Roadside Safety TowMate’s latest releases, from the Lifesaver system to the groundbreaking TM-LS-UVA and SS470UVA to the XR series wireless tow lights, highlight the company as a key player in the evolution of roadside safety technology.

Not to be dismissed, the adoption of these technologies has the potential to dramatically reduce the number of accidents and fatalities among roadside workers. As awareness of these solutions grows, and as they become more widely adopted, the hope is that we begin to see the statistics change and the number of casualties decline.

BATTERY LEVEL INDICATOR 44

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

TowMate

100LB PULL MAGNETS In Summary In closing, it is forward-thinking approaches like that of TowMate that will hopefully, in time, begin to lower the harm done on our roadsides. However, developing the products is just one part of the equation. To truly make the impact that all signs point towards being possible, these solutions must be adopted. Again, there is no ‘end-all’ that will bring risk down to zero. However, with each additional layer of safety put in place, the risks begin to be mitigated to a more palatable level and the likelihood of returning home at the end of the day, every day, goes up.

CLICK HERE TO VIEW 2024 CATALOG www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

45

LIGHTING

LET US SET THE SCENE: it is dark, you cannot see far in

front of you without a flashlight, but you need two hands to hook up the vehicle. What do you do?

Options: a. Hold the flashlight with your mouth. b. Place the flashlight on the truck pointing in the direction you need but it keeps rolling. c. Deploy a light tower and see even more than what a flashlight could shine on.

When deploying a light tower, you can aim the light where you need it most without moving the tow truck.

46

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Will-Burt

The Night Scan HDT light tower deploys in less time than it takes to watch a TikTok video and once the light tower is set in place, you are free to move about your work scene.

Adjusting the light tower is as easy as a push of a button to rotate and tilt the light fixture and The Night Scan Powerlite HDT allows for 360° of scene illumination with dual tilt capabilities. A wireless remote is also available to keep with you as you are moving about the area, so you do not have to return to the truck to adjust lighting.

Another advantage to having a light tower is to bring scene lighting from above and not have the light in your

direct line of sight. The light tower allows for maximum visibility over your entire workspace by concentrating light in the work area without you being blinded by it.

While adding visibility, The Night Scan HDT also aids in warning oncoming traffic, reducing the risk of other drivers not seeing you.

Continuing to add on top of all these features, Will-Burt light towers can be integrated with cameras and DVRs to record activity from above for billing and insurance purposes.

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

47

LIGHTING

Pi-Lit Smart Sequential LED Road Flares One of the many hazards of towing is the risk of other drivers not seeing you. A new way to warn oncoming traffic includes the Pi-Lit LED Smart Flares that can be placed on the ground or atop cones which bring attention to drivers by flashing in sync and inline by order of placement. The flares are packed in a carry case that recharges them and can be

48

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

stored easily under a seat if needed. As soon as a flare is removed from the carry case, it turns on and begins to flash with the light pattern chosen from the last deployment with a mode memory feature. As a second flare is removed from the case it automatically synchronizes with the first.

Pi-Lit Smart Sequential Road Flares can guide other vehicles around your work area by flashing in a line to direct traffic. Smart flares can also be placed away from your vehicle as well to assist in warning oncoming traffic around curves, hills, and freeways or to alert traffic of the upcoming scene.

New laws from the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA) have allowed Pi-Lit Smart Flares to be used in place of fuses or liquid-burning flares as they achieve the level of safety equivalent to or greater to the level of safety provided by the Federal Motor Carrier Safety Regulations (FMCSRs). PiLit Smart Flares have also been deemed more environmentally friendly since liquid-burning or fuse flares can create a significant fire hazard, pollute water runoff, generate health hazards related to smoke inhalation, and cannot be used in spills of flammable materials.

Will-Burt

NightSearcher If you need portable lighting, NightSearcher rechargeable lighting products are trusted to get the job done. Most products are powered by no maintenance lithium-ion batteries providing longevity and reliability in temperatures from -4° to 140°F, as well as containing a battery management system to protect against overcharging. Along with dependability in extreme temperatures, these portable lights are designed to operate in other harsh environments including rain and snow.

NightSearcher portable lights are quick and easy to set up and require small storage space on a truck.

The WorkStar Connect has an adjustable base to angle light as you need it. Featuring four magnetic feet, a hanging hook, and a fold flat design, the WorkStar Connect is extremely versatile in applications. Power tool adapters are included to use rechargeable batteries you already have from brands like DeWalt, Milwaukee, Black & Decker, Stanley, Bosch, and Makita.

The Light Wave 520 headlamp can be turned on and off by the wave of a hand, has options for spot or flood beams, and includes clips to become mountable on a safety helmet if needed.

Tradeshows we will be attending this year include the Work Truck Show, Florida Tow Show, American Towman Showplace, American Towman Tow Expo, and American Towman Expo.

For more lighting products or to schedule a demo, visit our website at www.willburt.com.

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

49

LIGHTING

ADVANTAGES & BENEFITS OF

LITE IT WIRELESS BARS

Manufactured by Custer Products, there are many advantages and benefits of the Lite It Wireless towing light bar.

W

e are pleased to reveal some new features in this article. The first things you must have on your wireless light bar are LED lights. There are many advantages to having LED lights compared to incandescent lights. Some obvious reasons are that LED lights are brighter. They last longer and pull less amperage from your battery than incandescent lights.

Less known facts about LED lights are that the life span

50

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

is up to six times longer with unsurpassed reliability, and they have better tolerance to extreme weather, vibration, and shock. No longer are there fragile wire filaments in each light. Instead, they have light, emitting diodes (LED) that illuminate the products.

The corded tow bar options are available with LED lights and a polyethylene case. They’re made from the exact material of our wireless bars. You can see

Custer Products

availability of all styles and sizes of website, www.custerproducts.com. The most recent, updated technology is in the wireless bars.

EXTERNAL BATTERY The newest improvement introduced in the

Lite It Wireless light bars is an external battery option now available. Recently, Custer Products launched a new line of wireless bars with an external 20-volt battery mounted on the bottom of the bar. This lithium battery option can be a game changer, especially for longer hauls, across state tows, and added hours of

®

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

51

LIGHTING

operation during the winter months. The battery slides into the battery plate and power restored! You can keep additional batteries charged without having to get inside the light bar. Simply slide off the discharged battery and put a freshly charged battery on the

The Wichert Difference Wichert Insurance is one of the largest tow agencies in the Midwest with over 30 years of experience working with towing, recovery, and garage operations. Our knowledgeable staff are current on industry issues and are experts in the coverages your operation requires.

Our relationships with multiple AM Best "A - Excellent" rated carriers allow us to offer competitive rates and interest-free monthly pay plans. As active members of state associations, we are industry advocates and a reliable resource.

Our team's experience allows us to create custom programs to meet your needs. From service trucks to extra heavy equipment, single location to multi-state operations, we will craft a program to meet your risk appetite at the most competitive rates. In addition, we act as your advocate when a claim occurs to ensure timely and fair outcomes.

We offer in-house loss control specialists at no additional cost to identify ways to control and reduce risks.

Clients who engage in our loss control and safety programs benefit from lower insurance premiums, increased profitability, and reduced accidents, injuries, and claims. See more at www.wichert.com or contact us today at: 740-654-0532.

52

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

bottom of the bar. You are ready again, with minimal time lost.

Our new external battery plate is designed to use Custer Products 20 volt or the Milwaukee M18 and

Custer Products

other bars on the same frequency which is another benefit of Lite It Wireless.

When your bar is registered with us, there is an advantage to having a warranty available to you from Custer Products. Since we manufacture the bars right here in our warehouse, we can assess and fix all problems quickly. After you’ve registered your light bar with us, we can perform warranty work for you at no charge or even with a minimal charge. If the serialized bar is within the proper warranty timeframe, we will do our best to fix any problems, replace broken parts, and get the bar back to you as quickly as possible.

DeWalt style batteries. You may order our 36”, 48”, or 60” wireless light bars with or without the battery and charger. If you have your own, maybe from a power tool, etc., you can use it on our bars. It can save some money. The above-mentioned bars also have additional strobe or flasher options available.

As always, the customer service team is ready to process your order, answer questions, or send you more information so you can order the products that best meet your needs. You can place orders through our website, become a dealer, receive the monthly newsletter, or join our Facebook page for updates.

So, let’s get connected!

So, you have one (or more) of our wireless light bars and want to know, “Can I convert my wireless bar to the external battery bar?” The answer is YES. Our LIW Team can convert your internal battery bar to an external battery bar. The cost is fair, and the upgrade is great. The bar you want to convert will have to be registered with Custer Products, or proof of purchase required. Our customer service team is ready to direct and help you with this process, give us a call today.

WARRANTY WORK We require that all wireless light bars are registered by filling in the paperwork included with every LIW purchase and forward to our office. If you do not have the form to send in, you can download one from our website. It is important that the serial number on the bar gets documented for 2 reasons. First, this ensures that you can get warranty work done if needed within the terms of the warranty policy. Secondly, if you lose your bar, or someone finds it, you will be protected from someone else purchasing a transmitter to operate that bar. Our bars do not operate like the “other” bars, so the transmitters are not interchangeable. The independent programming prevents cross-talk with

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

53

LIGHTING

PRIORITIZE SAFETY & EFFICIENCYwith PLAY VIDEO

L

et’s face it, the Tow industry is dangerous business.

According to NIOSH, Tow professionals are more than two times as likely to be injured on the job as workers in general. That statistic is no doubt bolstered due to the proportion of tow work done at night in low light areas. In those circumstances, perfectly positioned lighting is more than a convenience; it is a tool that greatly influences on the job safety. Golight has been designing precision remote control lighting to assist the working men and women of America for nearly 30 years, and we keep getting better!

Golight, Inc. is a privately held manufacturing company nestled in the heartland of the United States. In December of 1992, the idea of the remote control spotlight was born.

54

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

After many engineering drawings, tooling refinements, and prototypes, the first Golight was available for sale in the summer of 1994. Since then, Golight has set the industry standard in remote control lighting. Our lights are in service around the world, lighting the way for everything from military vehicles in theater to snow plows in Alaska and everywhere in between.

In the past 29 years, there have been numerous upgrades to our original product line. Each update incorporates the latest technology to bring our customers the best possible product. Our commitment to quality and durability can be found in every detail of our lights. We take great pride in the industries we serve and the products we provide.

GOLIGHT The wired Stryker ST incorporates all of the features of our Wireless remote ST units, but in a hard wired platform.

• The Stryker ST stems from the original Stryker product line. It features • Multiple Unit Selector Function - Allows for control of 2 units with 1 remote, either independently or in tandem • Home Position Function - On-Command return to 0° home • New Control Technology Benefits - Simultaneous Pan + Tilt – no opportunity for wireless interference • Backlit remote buttons • 2 speed rotation and tilt—fast for quick scanning, slow for precise control.

• UV and Saltwater Resistance • Stainless Steel Mounting Bracket • 5 year warranty.

• Optional flood lens for wide area coverage.

The Stryker ST Series are available in LED or Halogen with our LED units now providing 32% more power boasting 544,000 Candela with a Max Beam Distance of 4,839 ft.

They are both available in Wireless or Hard-Wired remote configurations and Permanent Mount or Portable Magnetic Mounting with 135° x 370° directional tilt and rotation.

Don’t take our word for it, here’s what tow operators are saying. Golight Ambassador Kevin Martinez said “After a year using the Golight GT SERIES light on my wrecker, it made life so much easier. This light has come in handy looking for disabled motorists in dark areas and bad weather to providing extra scene lighting on recovery. I, 100% recommend Golight to anyone looking for a light to help in the towing and recovery industry.”

James E. Lewis, a veteran to the tow industry, said that “The remotes were big enough and the buttons were manageable enough to where I didn’t have to take off my gloves to use them. That was a blessing in 16-degee weather and blowing snow.” He went on to say “I lost count of the number of times I reached into my pocket, paired the pair of lights together, and moved them in tandem to focus more of that radical lighting on our work scene… Even though it was 2 am we lit the place up like a football stadium… No slacking the lines to reposition the truck, no running up and down a 60-degree hill in a foot of snow. With the winch remotes on the tow units and the wireless remotes for the lights, we could get a safe distance away from our recovery trucks and the unit being recovered and make all the magic happen.”

For More Info - https://Golight.com

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

55

HAZMAT & SPILL CONTROL

UNLEASH THE HAZMAT HERO WITHIN!

By Perry Beaty

S

everal articles have been published over past years relating to spill response and the professional tower. Certification is paramount regarding performing the task properly and takes more than a shovel and a containment drum. The Federal 56

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

Government tasked the EPA, OSHA, and DOT agencies with creating certification requirements which include training in spill response measures. These directives make up what is identified by the OSHA standards for spill response known as Title 29 CFR 1910.120 or HAZWOPER..

This training delves into rules and regulations required for individuals engaging in spill response and covers respiratory and personal protection as well as chemical identification. Decontamination measures, proper containment, and disposal of contaminated and hazardous materials are also required. Documentation describing the release as well as the disposal methods are also required. Tow and Recovery Professionals across the country are summoned to accident scenes only to stand by until leaks, spills, damaged saddle tanks, or releases in cargo holds are addressed. This wait time is usually lengthy if a spill response company

has a long distance to travel or needs to assemble a team to respond.

Tow companies, while not deemed first responders, must be available to respond quickly to accident scenes to clear the roadway. However, spills must be addressed first to prevent cross contamination that could be the result of vehicle removal. Taking time away from business is generally the hurdle most tow operators encounter. Hazwoper training requires an initial 40 hours to achieve certification, followed by 8 hours of annual update refresher training. Hazmat Responder Network offers training that uses handson tools and props for real-life scenarios to aid participants in training and is not limited to roadside releases. Spill response and clean-ups are needed in industry, truck stops, fuel plazas, and freight terminal shipping and receiving docks.

Insurance companies and government authorities are keen on companies that have the necessary certified training to ensure that the task is performed properly with documentation. Insurance companies are especially strict on paying response companies and want verification of training through a Verified Trainer or Entity. Hazmat Responder Network offers 40

www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

57

HAZMAT & SPILL CONTROL

Hour HAZWOPER Certification and Annual refresher training which includes topics of Incident Commander, DOT HF 126, Annual Hazmat Technician, and Cargo Tank Awareness. These 8-hour updates keep the technician in compliance with the HAZWOPER rules.

Proper tools and equipment necessary for the tasks must be intrinsically safe for use in different atmospheres. Ground and bonding become necessary when transferring flammable and combustible fluids. Knowledge of containers in which to store, transport, and label are covered. The 9 different Hazard classifications are identified, and their dangerous potentials are discussed. Introduction and use of ERG info is also part of the learning process. Different entities such as OSHA, NFPA, NIOSH, and ACGIH all have a part in Technician training. Understanding their roles and enforcement of the rules and regulations can be confusing but easily understood through the proper explanation covered in class.

58

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

HRN’s Cargo Tank Awareness training employs simulators that show the design and function of DOT 406, DOT 407, and DOT 412 tanks with participants performing tasks necessary in the field for the transfer of fluids before the vehicle recovery. HRN trains participants, using defensive and offensive methods to demonstrate different techniques to arrest spills and for remediation. Measurement and detection equipment for airborne contaminates, soil, and water test systems are shown with interpretation of use. Equipment, supplies, sublet contractors, proper insurance coverage, labs for analytics, and disposal sources are included in the covered topics.

FlowStop Products, equipment, and supplies were developed to streamline the quick and ease of use for hazmat response tools needed for roadside spill response. Training, along with FlowStop products for spill response is tailored to the towing and recovery professional by a veteran of the industry

Find us everywhere podcasts are available.

Bringing the latest in technology, products and services. Giving you the information the Carolinas, benefiting Emergency Management, needed to grow your Business!!

Law Enforcement, Fire departments, and his towing New episodes weekly!

who possesses knowledge from “hands-on in-field” experience and many years as a Certified Hazmat customers.

Instructor. Let Hazmat Responder Network be your In 1995, Perry established the Piedmont source for Certified HAZWOPER Training. Contact us at Environmental Response Team (PERT) before www.HazmatRN.com or call 877 356 9767.

Find us on or eventually selling both of his towing companies. In About the author: Perry Beaty’s upbringing was www.towprofessional.com 2004, Beaty founded Logos, Inc. intending to develop a steeped in the towing industry in Charlotte, North lightweight, low-air pressure drainpipe plug featuring Carolina. Following a two-year military service SPONSORED BY: flow-through capabilities for HAZMAT operations. His stint in the early 1970s, he assumed control of the innovative invention, known as the “Inflatable Flow family business, Beaty & Recovery. Under his LIVE Towing FROM THE TOW PROFESSIONAL STUDIO Control Apparatus,” received a patent, and the name leadership, the towing service reached new heights. In “FLOWSTOP” became a trademark.

1980, Perry became actively involved with the Towing In 2018, Perry furthered his expertise by completing and Recovery Professionals of North Carolina (TRPNC).

Tow Professional Magazine started in 2011 a purpose to be the best value &Response solution to Specialist the with “HERS” Highway Emergency From 1992 to 1995, he served as the organization’s advertisers and Towing Owners in the industry. Tow Professional reaches the most targeted program through SERTC in Pueblo, Colorado, along President, introducing a scholarship program for its audience in Industry 26,000 owners in print (1 copy, per company, per title) and 11,000 + requested with the HERS-Advanced, giving Beaty a total of 80 members in collaboration with Notably, in ourWreckmaster. digital format that mirrors the print. hours of beginning cargo tank certification.

Perry was honored with theTtitle of “Towman of The ow Professional launched a new product in the of 2021, this is a quarterly digital most interactive publication The in ourHazmat industry currently.

The Network new formatexpanded allows Responder to offer Year” by TRPNC in January magazine.

1992 andThe was recognized embedded video’s, downloadable brochures, featured supplier listings, and product press Cargo Tank Awareness training, with a primary focus as one of the “Top Ten Wreckmasters” in 1997.

Perry spotlight features. Best of all it’s one of the best values in Industry for onontransport tank trailers carrying Class 3, 6, and 8 achieved multiple levels of Wreckmaster advertisers thatcertification, want to promote more social media. materials. and in the early 1990s, obtained HAZWOPER So, unleash the Hazmat Hero within you! certification after recognizing the need for more With the launch of the 1st issue Q1, Tow Professional garnered 21,000+ views on Facebook, shares 877-356-9767 yourplus training! efficient clean-up responses to highway incidents in across LinkedIn, and success on Instagram. Q2 Launched with evenCall more views and a 5for minute read time per edit and the Quarterly has maintained steady growth in every digital issue. We will continue to bring non-biased industry news and information on the top products in the market.

YOUR BRANDING NOT GETTING YOU RESULTS?

Let Tow Professional Help with ALL your Creative Needs!

• • • • • •

Website Web Banners Brochures: Print/Digital Catalogs: Print/Digital Post Cards Logos

• • • • • •

Ad Designs Booth Displays Custom Calendars Corporate Marketing Custom Printing Design Look T-ShirtRetro Designs

Contact: darian@towprofessional.com

When Your Truck Goes Down What Can You Do?

Keep More Money in Your Pocket The Best Value in the Industry

You keep more revenue in your pocket instead of watching it bleed away as you lose revenue due to the excessive fees charged by other platforms.

DAILY, WEEKLY AND MONTHLY RATES AVAILABLE

The Average Price of a Car: $1,000

Has your truck gone down due to mechanical issues or a collision?

Your revenue Per Car

Online Impound Auctions: $ 970 Peak: $ 864 Rocket: $ 849 JoyRide: $ 849

www.onlineimpoundauctions.com 888-903-4678 info@onlineimpoudauctions.com

Post Cards Designed by:

DIALED-IN MEDIA GROUP

Don’t lose your customers and your livelihood by being unable to answer the call. Call WRECKER RENTALS and keep your business in business. WRECKER RENTALS can deliver a truck to your location within hours (depending on location), limiting your service interruption. See our website for additional details.

www.RentAWrecker.com

TowLot: $ 955

Putting Great Ideas to Work for You!

If your truck is down due to a collision and the fault of another party, their insurance may cover most, if not all of the costs necessary to keep your business in business. WRECKER RENTALS offers daily, weekly and monthly rates for their tow rental service. With only a three day minimum rental requirement.

Learn more about our rental rates by visiting our website: RentAWrecker.com

Call the Rental Office Now!

770- 898-1200

Brochures Booth Displays

www.dialedinmediagroup.com

T-Shirt Designs

www.towprofessional.com www.towprofessional.com | Volume 13 • Issue 1 | TOW PROFESSIONAL

59

HAZMAT & SPILL CONTROL

HANDLE ANY

LEAK OR SPILL WITH SPILL TACKLE

S

easoned towing and recovery professionals know to show up to an accident scene prepared to handle any mess. Front-end collisions and punctured fuel tanks tend to result in fuel spills and coolant leaks.

How quickly they respond makes a huge difference, so an effective emergency response kit is typically the first line of defense.

TIn addition to plugs, socks, brooms, shovels and trash cans, tow operators should also carry a good amount of granular absorbent material. A top seller at Zip’s AW Direct is Spill Tackle, a lightweight organic compound made from reclaimed agricultural and forestry materials. Spill Tackle absorbs on contact and biodegrades along with the hydrocarbon fluids it traps.

60

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

N E X T D I G I T A L Q U A R T E R LY

Tow Professional is proud to announce our new Digital Interactive Quarterly!

Q1

Quarterly

Now your Editorial and Advertising can become interactive with links & videos combined with the convenience of mobility!

Tow Professional Quarterly Digital Edition • • • • • • •

Comes out 4 times a year Mobile and accessible for readers to use and for towers on the go.

Editorial and Ads are interactive with the use of Links and Videos to show more information and direct readers to your website.

Emailed to our 11,000 registered owners Promoted on Social Media: Facebook, Linked-In, as well as in our print publication.

Easily Promoted on your Social Media platforms through sharing...

Cost effective Full Page and Half Page sizes.

Editorial Coverage

Cost For Full Year

QUARTER 1

FULL PAGE

Towing Software and Lighting

QUARTER 2

Rotators, Heavy Equipment, 5th Wheel Attachments, Wheel-Lifts and Repo Equipment

Specs: Price: $ 3,000

HALF PAGE

QUARTER 3

Specs: Price: $ 2,000

QUARTER 4

All ads and editorial must have links to websites and this includes videos.

Insurance and Financing Hazmat, Spill Control, Lock-out Equipment, GPS and Telematics

Be sure to ask about how to become a part of our Suppliers Directory and Feature Product Editorial.

TP Q2 FEATURED SUPPLIERS & DIRECTORY

Q2 2021 FEATURED SUPPLIER’S DIRECTORY Quarterly

Tow Professional Quarterly Digital Edition Featured Supplier Directory •

PREMIUM SUPPLIERS ROTATORS, HEAVY EQUIPMENT, WHEEL LIFT & REPO EQUIPMENT JERR-DAN Headquartered in Hagerstown, Maryland, we proudly manufacture our vehicles in McConnellsburg, Pennsylvania. Jerr-Dan believes there are few professions that can match the heart and soul of a tow owner/operator.

(800) 926-9666

Dynamic Towing Equipment Manufacturing Dynamic created the Original Self-Loading Wheel-Lift that has become the most sought after technology in the towing industry.

(757) 624-1360

info@jerrdan.com | www.jerrdan.com

anthonydynamic@mac.com | www.dynamicmfg.com

Custom Built

Austin Hinds Motors, Inc.

Custom Built Manufacturing was founded by Derek Dangelo, owner of Dangelo’s Auto Body and Repairs.. Custom Built opened with a focus on manufacturing the highest quality, custom heavy duty wreckers for the towing industry.

Let Austin Hinds Motors show you how easy it is to buy a quality new or used car in Arab . We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.

(800) 540-5151

(256) 586-8161

info@custombuiltmfg.com | www.custombuiltmfg.com

www.austinhindsmotors.com

McMahon Truck Centers of Columbus

Rick’s Truck & Equipment

Is your full-service headquarters for commercial truck solutions. We offer an extensive inventory for commercial truck sales, leasing and rentals, as well as comprehensive parts, maintenance solutions, and financing options to ensure the best selection, repair and service experience. info@mcmahontrucks.com I www.mcmahontrucks.com

Rick’s Truck and Equipment offers a wide selection of competitively-priced vehicles as well as parts and service. Call us today and let our professional staff help you find what you’re looking for.

(800) 639-4537 www.ricksrollbacks.com

43 | Tow Professional | Q2 21 | www.towprofessional.com

• • • •

25-30 Word Company Description Company Logo Phone Number Contact Email Link Website Link

TP Q2

FEATURED PRODUCTS

2

Quarterly

2021

FEATURED PRODUCTS

WHEEL LIFTS & REPO EQUIPMENT

DYNAMIC “PYTHON”

4-YEAR WARRANTY 5000LB FULLY EXTEND WHEEL LIFT 8000LB TOW RATING 82 INCHES OF REACH 25 DEGREES OF POWER AND NEG TILT

OPTIONS PLASTIC POLY FENDER WHICH ARE LIGHTER, YET STRONGER AND WILL NEVER RUST 8000LB RAMSEY WINCH STAINLESS STEEL PYLON

Tow Professional Quarterly Digital Edition Featured Products • • • •

60-65 Word Product Description Product or Service Image Contact Email Link Website Link

OUR Customers have been asking for a unit that would: • Lift faster & higher • Provide better weight transfer • Have the sleek appearance of the Lightning Body design • Have large tool boxes and easy access to hydraulics.

For more infomation, visit: www.dynamicmfg.com or anthonydynamic@mac.com.

38 | Tow Professional | Q2 21 | www.towprofessional.com

Call 205-223-4548 or email, Darian Weaver at darian@towprofessional.com WWW.TOWPROFESSIONAL.COM

HAZMAT & SPILL CONTROL

Besides its environmentallyfriendliness, Spill Tackle is also highly effective, much more so than traditional floor dry or kitty litter. In fact, its absorbent properties are four times more absorbent than other sweeping compounds, meaning you can do more with less. Just ask Chuck Anderson, operations manager for Valley Environmental Response at Neenah, WI. “Using Spill Tackle has been a game changer for us. Sure, it costs more, but one 20-pound bag of Spill Tackle does the job of three to four bags of regular oil dry,” Anderson said. “It does not soak up water like regular oil dry does and is much lighter, so when you go to retrieve it and dispose of it, it is easier to recover and less expensive to dispose of.”

Safe for outdoor applications, Spill Tackle leaves no residue and can be disposed of at municipal landfills. Tests by the EPA show the compound doesn’t leach back, and the sustainable material is also “bio-preferred” by the USDA. Spill Tackle is extremely safe to use and is great for spill containment. The manufacturer stands behind their product and guarantees customer satisfaction.

At Zip’s, Spill Tackle is available in bulk quantities of 20-pound bags and is also sold in convenient response kits and handy five-gallon buckets. Smaller quantities 62

TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com

are also available in two- and five-pound bags. The smaller sizes are resealable and can be easily stored on a shelf, under a seat or in a toolbox. The five-pound bag is also resealable and is just as effective as 30 pounds of clay.

If fuel and coolant leaks are common in your line of work, then make sure you keep Spill Tackle absorbent materials close by. Besides accident cleanup, this granular compound also works great around fuel islands and helps keep shop floors clean, dry and free from slip hazards.

Learn more at Zips.com/shop-by-brand/spill-tackle.

YOUR WEBSITE NOT GETTING YOU RESULTS? Let Tow Professional Help

Your Most Cost Effective Way to Reach the Masses • Website and Web Banner Design • Custom Calendars - Reflects Company and Clients • Corporate Marketing and Custom Printing Materials

Contact: darian@towprofessional.com Designed by:

Putting Great Ideas to Work for You! www.dialedinmediagroup.com

DEALERS PLACE

JUST BECAUSE YOUR TRUCK IS OUT OF SERVICE

DOESN’T MEAN YOUR COMPANY IS TOO

FOR RENT

Has your truck gone down due to mechanical issues or a collision? Don’t lose your customers and your livelihood by being unable to answer the call. Rent a wrecker from Wrecker Rentals and keep your business in business while your asset is down.

Wrecker Rentals can deliver a wrecker or carrier to your location in a matter of hours so that you have limited service interruption.

770.898.1200 • rentawrecker.com 13401 US 70 Business Hwy West Clayton, NC 27520

www.easternwrecker.com • 919-553-4038

Eastern Wrecker Sales Inc

Eastern Wrecker Sales Inc

Stock # P4156 - 2023 Peterbilt 567, ISX15 Cummins, 28ft Jerr-Dan 15-ton Industrial Carrier

Stock # U3575 - 2022 Ford F450, Powerstroke, 4x4, Jerr-Dan MPL40 Twin Line

Eastern Wrecker Sales Inc

Stock # P7298 - 2021 Peterbilt 337, PX9, Swaploader SL240 Hook Lift, Tarp System

INVENTORY PICTURED SUBJECT TO CHANGE NEW AND USED TRUCKS ARRIVING DAILY PROUD LANDOLL, JERR-DAN AND SWAPLOADER DISTRIBUTOR Stock # L3001 - 2022 Landoll 440B-50 Traveling Axle Trailer

PARTS AND SERVICE FOR ALL YOUR NEEDS!

Eastern Wrecker Sales Inc

Stock # D5364 - 2022 Dodge 4500, Cummins, 4x4, Jerr-Dan MPL-NGS Self Loader

Eastern Wrecker Sales Inc is the oldest active Jerr-Dan Corp distributor in the nation and we also proudly offer the Landoll line of transportation products, trailers tough enough to move the world. Since 1969. We have one of the largest inventories of new and used tow trucks, carriers, and trailers in the nation and a full parts and service facility. Financing is available, and the process is easy.

64

TOW PROFESSIONAL | Volume 12 • Issue 9 | www.towprofessional.com

Family Owned & Operated Since 1994

WWW.RICKSROLLBACKS.COM

#23028 | 2023 Ram Crew 5500 SLT 2wd Jerrdan MPL-40 Twin Line 8 Ton Ext Boom Wrecker.

#23153 | 2024 Ford F750 Spr Hyd Non CDL Jerrdan 22’ #23154 | 2024 Ford F-750 Supercab Non CDL Spring Steel Dual Angle Shark Bed. Ride Air Brake Jerrdan 22’ XLP Steel Bed.

#23164 | 2024 Ram 5500 SLT 4x4 Jerrdan 20’ XLP Steel Bed.

#23165 | 2024 Ram 5500 SLT 4x4 Jerrdan 20’ XLP Aluminum Bed.

WE HAVE INVENTORY! ~ Trucks Arriving Daily ~

Over 400 Trucks on Order!

#23173 | 2024 Ram 5500 SLT 4x4 Jerrdan 20’ XLP Steel Bed.

Freightliner, International, Peterbilt, Kenworth, Ford & Ram!

Fast & Easy Financing IS AVAILABLE

#24009 | 2024 Ram 5500 SLT 2wd Jerrdan 20’ XLP Steel Bed.

#24011 | 2024 Ram 5500 SLT 2wd Jerrdan 20’ XLP Aluminum Bed.

#24027 | 2024 Ram 5500 SLT 4x4 Jerrdan 20’ XLP Steel Bed.

#24038 | 2024 Ram 5500 4x4 Jerrdan 20’ XLP Aluminum Bed.

#24043 | 2024 Ram 5500 SLT 4x4 Granite Crystal Jerrdan 20’ XLP Aluminum Carrier.

#24078 | 2024 Ford F550 Super Cab Lariat Every Option 4x4 Jerrdan 20’ XLP Steel Bed.

“A Product is Only As Good as its Installation “ - C.J. Whitaker CEO

CALL FOR PRICING

800-639-4537

All Trucks Are Built In House By Our Experienced Team of Installers

DEALERS PLACE

“Pro’s that need to know and are on the go!”

Your voice for the Towing Industry Find us everywhere podcasts are available.

Bringing the latest in technology, products and services. Giving you the information needed to grow your Business!!

New episodes weekly!

Find us on or www.towprofessional.com

SPONSORED BY: LIVE FROM THE TOW PROFESSIONAL STUDIO 66

TOW PROFESSIONAL | Volume 12 • Issue 9 | www.towprofessional.com

Market PLACE

IF YOU HAD TAKEN THIS SPACE, YOUR AD WOULD NOW BE LOOKED AT BY OVER 37,000 OWNERS AND WOULD ALSO BE AVAILABLE TO MILLIONS MORE ONLINE.

WANT TOP DOLLAR FOR YOUR TOWING BUSINESS? George is the only national business broker specializing in towing companies. He is experienced at selling towing companies to the private equity groups that are popping up. His experience will make you money.

Call George Metos for a confidential conversation at 801-440-3176 Email: GeorgeMetos@aol.com

www.businessbrokergeorge.com See his profile on LinkedIn.com

DowntimeClaims.com Transportation Lawyers • Business Interruption Claims • Wrecker Accidents • Insurance Claims • Loss of Use/Lost Income

NATIONWIDE DOWNTIME & PROPERTY DAMAGE RECOVERY info@downtimeclaims.com

1-800-DOWNTIME

IF YOU HAD TAKEN THIS SPACE, YOUR AD WOULD NOW BE BEING LOOKED AT BY OVER 37,000 OWNERS AND WOULD ALSO BE AVAILABLE TO MILLIONS MORE ONLINE.

www.towprofessional.com | Volume 12 • Issue 9 | TOW PROFESSIONAL

67

ADVERTISER INDEX COMPANY

PG

COMPANY

COMPANY

PG

PG

Alliance Funding.................................. 39

HAAS Alert........................................... 19

RV Wheel.............................................. 67

AZUGA..................................................... 5

Hal Kresser........................................... 67

SafeAll Products.................................. 31

Bimson Power...................................... 17

Hide-a-Lift............................................. 67

Steck Mfg.............................................. 39

Clore....................................................... 37

Hino.......................................................BC

The Will-Burt Company...................... 11

Collins Dollies.....................................IBC

Holly’s Towing Dispatch..................... 40

Towbook.................................................. 3

Curbside SOS ..................................... 29

INA Towing Network.......................... 28

TowMate................................................. 1

Custer Products..................................... 7

Jerr-Dan.............................................. IFC

Towtrax ................................................. 52

Custom Built......................................... 33

Lodar...................................................... 34

TRAO...................................................... 21

CW Mill Equipment ............................ 51

MCS Mobile Control Systems........... 53

Traxero................................................... 37

Eastern Wrecker Sales...................... 64

Museum Survivor Fund Ad...........24-25

TRPNC................................................... 27

Eckert & Associates........................... 67

OnlineImpoundAuction.com............. 41

Tru-Hitch............................................... 41

ERSCA.................................................... 36

ParkingPass.com................................ 40

Weiss Ins.............................................. 67

ESA........................................................... 9

PWOF................................................22-23

Wichert Insurance.............................. 52

Flow Stop.............................................. 15

Recovery Billing................................... 30

Worldwide Equipment........................ 13

GM Consultants................................... 67

Ricks Truck & Equipment................... 65

Wrecker Rentals.................................. 64

Go Light................................................. 35

Robert Young........................................ 66

Zendex................................................... 51

Don’t Miss Out On The Industry’s Most Interactive Digital Magazine Subscribe Today at TowProfessional.com 68

TOW PROFESSIONAL | Volume 12 • Issue 9 | www.towprofessional.com

Download Brochure

THE TRUCK IS JUST THE BEGINNING.

When you start up your new Hino truck, our journey with you is just beginning. That’s because every 2024MY Hino comes standard with an industry exclusive Allison 5-Year Transmission Warranty, 24/7 HinoWatch, and Hino Edge Connected Vehicle Solution. Why? Because taking care of you and your truck is what we call the ULTIMATE OWNERSHIP EXPERIENCE.

WWW.HINO.COM