INSIGHTFUL TALK BY
DAN
MESSINA
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Planning 2024
I
t’s that time of the year when you make all your new year resolutions and get your company ready for 2024. Then you hope that it all turns out like you planned. When I owned my tow company this time of year was fun. My wife and I would evaluate every part of the business. We looked at the following areas:
1. STAFFING NEEDS – Your staff is your best asset, so we looked at every employee and determined who was strong and who was weak. Based on our growth, we looked at positions we had to fill and figured out where to go to get the people we needed. This used to be easy, but now every position has salary issues. Then you must figure out where to find drivers. 32
TOW PROFESSIONAL | Volume 13 • Issue 1 | www.towprofessional.com
2. DRIVERS – This is probably the toughest challenge you will have in 2024. First you must find the drivers. You can’t steal them from other companies because they don’t have any. It used to be tattoos were your biggest issue, but now you must worry about the color of their hair, how many piercings they have, and get them to work the hours you need covered.
3. TRUCK INVENTORY – Evaluate your truck, which one needs repairs and which ones need replacing.
4. STORAGE YARD – If you need a storage yard, or, if you have a storage yard, what repairs are needed to meet the requirements of the city or state in which you operate?
