2 al zeitoun

Passionate Leadership: Achieving Excellence in Execution

Dr. Al Zeitoun – Booz Allen Hamilton

Passionate Leadership Themes

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Passionate Leadership Themes

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Execution is not just about Metrics Multiple Goals, Prioritized Within a Strategic Plan

How much?

Level of Evaluated Capability Sufficiency

A Single Goal, With Various Program Components and Metrics

“…least important, most capable….”

Move armored units via tactical surface means (LCAC, LCU, etc) Provide Responsi ve Fire Support from the Sea Base Increase capability to reduce risk

Accept increased risk to conserve resources

Communicate w/ Joint & Coalition Partners

Communicate with Naval Units Throughout the Battlespace

Carry 3 DOS of Class I, III, & V

“…most important, least capable….”

“…least important, least capable….”

Relative Priority Gradient extre mely higher than peers

strongly higher than peers

s ubs tantially higher than peers

slightly higher than peers

baseline

slightly lower than peers

s ubs tantially lower than peers

strongly lower than peers

Each parent’s relative position re-establishes the baseline of its children, at each level of decomposition

extre mely lower than peers

So what?

Program Component Status…

Interdiction Mission Area Architecture Time Phase - 2003 Collection

Processing & Analysis

Battle Management

Combat Direction

Execution

UHF

IBS/L-16 Gateway B-1B

METOC NTM

DDL DDL

JFACC

L

Predator

Army TES

JSTARS

JFLCC

Afloat C2

Combat Support

F-15E F-22

Tomahawk

SCDL

IES N AVY

USMC TEG

EA-6B Cobra Ball

CGS

Compass Call

JIC

U-2

DD L

GRCS

DDL

F/A-18 C/D

k 4A Lin

A2C2S

Tac GIF

JSOW

S-3B ATACMS

RAH-66 CG

AEGIS BN TOC

P-3C

JDAM

WOC/SOC

AF/DCGS Hunter GCS

4A

F-117A RAH-66

L

k Lin

4A Link

CVN

DD

JASSM

E-2C

ASOC

IPF

TUAV

SOF

Link

AWACS BDE TOC

EP-3E

Mission Planning Combat ID

F/A-18 E/F U .S AIR F O R C E

F-14 TARPS

Submarine

SHF

F-16 C/D

ABCCC

4A

DD

XXX

… with Drill-Downs to Supporting Data:

EHF

B-52H JFMCC

Rivet Joint

Tadils

B-2

AFWA

Global Hawk

Weapon IBS/JVMF Gateway

GPS

GOES

DDG

LGB

Submarine

CDL

• Cost • Schedule • Performance • Funding • Integration • Compliance

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The Leadership Pillars: WHY / WHAT / HOW Execution Excellence Passionate Leadership

Engage Heads PROCESS

Capture Hearts PEOPLE

Coaching TOOL

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Mission

Strategy Value Propositions

Capabilities

Key Enablers for Execution Transformation 6

Passionate Leadership Execution Model High

Excellence

Mediocrity

Survival

Passion

Opportunity

Low

Execution

High 7

PMI Government Projects Research

Culture of Communication

Stakeholder Engagement

Executive Support

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Passionate Leadership Themes

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Nine Engaged Leadership Attributes – (Bowman and Farr) Big Thinker

Risk Taker

Uses Power Wisely

Ethical and Courageous

Mission that Matters

Team Builder

Masters Change

Decision Maker

Good Communicator

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Passionate Leadership Components PRESENCE

PERSISTENCE INVOLVMENT

COMPASSION

LQ

NETWORKING RELEVANCE EQ

HEART

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What does the EQ have to do with it?

This project manager knows how inspired leadership connects globally dispersed teams The Leader has to go through a personal transformation in order to enable the genuine projects’ transformations Authentic leaders energize people toward achieving common goals

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The Likeability Factor (LQ) 25 20 15

% of Votes

10 5

bl e

ity

ea le dg no w K

n

Pe rs on

al

l O pe

Li st

en

s

W el

fu l es pe ct R

Tr us te d

0

Likeability Attributes 13

The Passionate Leader Model – Competency Matrix Competency

Must-Have

Intensity Providing accurate and truthful information

Nice-To-Have

Workshop Training

On-the-Job Training

X

S

P

X

S

P

Striving for best practices

X

P

P

Working on understanding stakeholders' thoughts, feelings, and concerns

X

S

P

Seeing and thinking in a holistic way Creating an environment of confidence

P = Primary S = Secondary

X

X

S

P

P

P 14

Passionate Leadership Themes

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Creating Passionate Execution Teams!

Focus on Right Results Accountability Commitment Conflict Trust Adapted from “Overcoming The Five Dysfunctions of a Team”: Patrick Lencioni, 2005.

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Executing with Energy 10 Rules to Fuel Your Life, Work, and Team with Positive Energy 1. You’re the Driver of the Bus. 2. Desire, Vision and Focus move your bus in the right direction.

3. Fuel your Ride with Positive Energy.

4. Invite People on Your Bus and Share your Vision for the Road Ahead.

5. Don’t Waste Your Energy on those who don’t get on your Bus. 6. Post a Sign that says “No Energy Vampires Allowed” on your Bus. 7. Enthusiasm attracts more Passengers and Energizes them during the Ride.

8. Love your Passengers.

9. Drive with Purpose.

10.Have Fun and Enjoy the Ride.

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Making the right Decisions

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Successful Execution

Real Satisfaction =

Perceived Value Expected Value

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Passionate Leadership Themes

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The Transformation Lifecycle ENVISION

DEFINE

DESIGN

DEVELOP

DEPLOY

Capability Development People

Process

Technology

Physical Infrastructure

Ownership Building

Program Stewardship

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Fitting Leadership to Execution Formulate the Call

Fit the Creativity

Execute

•

Create the passion for the desired future state

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Align plans with organizational strategies

• Systemize and integrate the process

•

Formulate the transformation strategy

•

Design the metrics that will confirm impact

• Go on the journey

Validate the interest

•

Fit the innovation with the culture & the governance

• Continuous realization

•

Create the fitting operational model & white space

•

Mobilize global A-Teams

•

Engage workers

•

• Learn from failures • Master innovation

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Creating Passionate Leadership The Cultural Dimensions Risks need to be taken for stronger impact Fit leadership to execution complexity Focus on the needed behavioral changes Establish the global culture and accountability for continuous learning and inventing Ignite the passion for execution excellence Manage the tension between flexibility and compliance 23

The Importance of an Aligned C Level Agenda The key role of the senior group is to act as the inspiration for the organization and its success Sustained change energy is driven by a focused and dedicated leadership team Strong leadership in a kick off working session sets the foundation for engineering a healthy team and paints a clear picture of the vision of the enterprise The cultural conditioning is greatly enabled by the senior team’s momentum

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Passionate Leadership Themes

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Correlation between Innovation & Project Management Deployment Tools for Measurement: 1.Project Management Deployment Index (PMDI) = # of certified folks in a country / population of that country 2.European Innovation Scorecard (EIS): Countries are assigned an overall innovation score through aggregating 25 innovation indicators

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Flexible Execution = Necessity “We can’t solve problems by using the same type of thinking we used when we created them.”

Albert Einstein

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Adaptive Project Management delivery capabilities is what is needed for Execution Excellence.

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The Transformation lab – a Radical Thinking Example Translate the projects story into a story senior management can understand (Executive Framing) Use senior team language (Dashboards!)

Pilot the principles learned in order to create the convincing messages that “it works” and for turning the disbelievers to the right path!

Strengthen the mussels of “Managing Organizations by Projects” Continuously create Quick Wins (Value Adds) 28

This Leadership Model has 3 components

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The Leadership Calling: Enabling Magical Execution Magic = Dimensions never tapped into before The Art of Innovation Looking at projects as great opportunities for “Lessons Learned� and as vehicles for pushing organizations to horizons they initially thought of as unrealistic Being present to priorities, resources, skill sets, and competencies is key Focus on doing the Right Things

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Driving Behaviors Enable learning from failure Encourage questioning Communicate with purpose Reward living in an era of change Allow breaking all pre-conceptions Shape the future instead of reading about it

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Greatness Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice, and discipline – Jim Collins

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Invent. Reinvent. Repeat.

Source: HP banner ad

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Dr. Al Zeitoun, PMP Booz Allen Hamilton 8283 Greensboro Drive McLean, VA 22102 - USA  zeitoun_al@bah.com

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