Living in Pointe-Claire Summer-Fall 2023

POINTE-CLAIRE LIVING IN

THE SUMMER SEASON IS UPON US ENJOY THE VARIOUS GREEN SPACES AND OUTDOOR MUNICIPAL FACILITIES

Details on page 16

SUMMER - FALL 2023

YOUR CITY COUNCIL

TIM THOMAS

Mayor

514-630-1207

tim.thomas@ pointe-claire.ca

CLAUDE COUSINEAU

Councillor

District 1 – Cedar/Le Village 514-630-1288

claude.cousineau@ pointe-claire.ca

PAUL BISSONNETTE Councillor

District 2 – Lakeside 514-630-1289

paul.bissonnette@ pointe-claire.ca

KELLY THORSTAD-CULLEN

Councillor

District 3 – Valois 514-630-1290

kelly.thorstad-cullen@ pointe-claire.ca

TARA STAINFORTH Councillor

District 4 –Cedar Park Heights 514-630-1291

tara.stainforth@ pointe-claire.ca

CYNTHIA HOMAN Councillor

District 5 – Lakeside Heights 514-630-1292

cynthia.homan@ pointe-claire.ca

BRUNO TREMBLAY

Councillor

District 6 – Seigniory 514-630-1293

bruno.tremblay@ pointe-claire.ca

ERIC STORK

Councillor

District 7 – Northview 514-630-1294

eric.stork@ pointe-claire.ca

BRENT COWAN Councillor

District 8 – Oneida 514-630-1295

brent.cowan@ pointe-claire.ca

MESSAGE FROM THE MAYOR

Dear citizens,

I am proud of how far we've come together, and I am enthusiastic about future projects to make Pointe-Claire the best place to live!

2023 will be another busy year, and two key documents will guide our current and future actions. We will very soon be tabling our new Strategic Plan in which you participated. This will represent the ongoing commitments we will have to make together. It will also guide the actions needed to contribute to the development of our community, while maintaining its unique character and quality of life.

Also, the revision of our Planning Program is ongoing. A first collaborative workshop with the citizens of Pointe-Claire was held in March, and other activities on the different aspects of the Planning Program will follow throughout the year. As you already know, this plan is very important since it's the planning tool for land use. It contains policies and regulations that guide decision-making.

More and more, we are creating opportunities to reach out to you and hear your voice. City Council and I are proud of this and will continue to work together to further enhance this collaboration.

Tim Thomas Mayor

TIM

CITY HALL AND CITY DEPARTMENTS

Opening hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

Summer hours –May 1 to October 6, 2023

Monday to Thursday: 8 a.m. to 4:30 p.m. Friday: 8 a.m. to noon

Administrative offices will be closed, with the exception of the Inspection – Public Security Department, on June 26, July 2, September 4 and October 9.

SERVICE COUNTERS

The various service counters are located at City Hall (451 SaintJean Boulevard) to provide you with the best possible service. Go to the Planning, Taxation, Recreation, and Public Works counters or to reception for assistance, to have your questions answered or to make a payment.

IN PARTICULAR, YOU CAN:

• Get general information about the City;

• Pay your municipal or water taxes, your dog licence or your permit;

• Buy City promotional items;

• Get or renew your MULTI card;

• Complete a grant application for reusable diapers or hygiene products;

• Complete an application for a commemorative program: One birth, One memory, One tree or the installation of a plaque on a City bench ;

Check out city news on Facebook and Twitter, see Pointe-Claire through pictures on Instagram, or join our team by consulting the jobs available on LinkedIn.

Subcribe to the City's newsletters to stay informed of upcoming events, news and registration dates for the activities we offer!

Visit us at pointe-claire.ca

• Get bus and taxi tickets for eligible seniors;

• Buy a rain barrel, home composter or obtain a compost cone;

• Complete an application for a permit for your work or a grant for the felling of ash trees;

• Have documents authenticated, by appointment only;

• Pay a statement of offence from the City of Montréal.

ONLINE SERVICES

THE WEBSITE : AN EFFICIENT AND SUSTAINABLE WAY TO OBTAIN SERVICES

ONLINE APPLICATIONS

Some applications for permits or certificates are available online, allowing you to complete the form, send in the required documents, and, in some cases, make the payment directly.

Fixed-cost permits and certificates are payable online, and are identified as such. All documents must be attached to the application and must be scanned, as no photos of documents will be accepted.

The following applications can be made online:

• Extension

• New construction

• Fence

• Mechanical device

• Pool or hot tub

• Interior and exterior renovations

• Replacement or repair of service connections on your property

• Propane tank

• Earthwork (levelling)

• Driveway or landscaping

Information: Planning Department

SUBMITTING A REQUEST

You can report a non-emergency situation using your smartphone in just a few clicks.

1 Download the free Voilà ! Signalement mobile app from the App Store (iOS) or Google Play (Android) and create your profile.

2 Click "Nouvelle demande" and select Pointe-Claire. You can attach a photo of the situation you want to report.

3 Select the nature of your request from the choices available and briefly explain the situation.

4 Specify the location of the situation you want to report and submit your request. It will be sent automatically to the appropriate City Department.

Visit the City’s website to fill out an application: pointe-claire.ca

With the Voilà! Signalement mobile app, you can report:

• A pothole;

• A defective street lamp;

• A request for the maintenance of a park or green space;

• And much more.

514-630-1206, urbanisme@pointe-claire.ca

• Boat launch permit

Information: Inspection – Public Security Department

514-630-1234, secpub@pointe-claire.ca

• Tree felling (free permit)

Information: Public Works Department

514-630-1230, tp@pointe-claire.ca

CLAIMS

For all claims, you must fill out and send the form available on the City’s website to the Legal Affairs Department and City Clerk’s Office (greffe@pointe-claire.ca) within 15 calendar days of the incident.

A printed version is also available at City Hall.

MISCELLANEOUS 2023 By-Election

CLAUDE COUSINEAU Councillor District 1 – Cedar / Le Village

I have been a Pointe-Claire resident since 1978 and have frequented the Pointe-Claire Village all my life. I am the father of two adult daughters and a grandfather of a grandson. Professionally, I have worked in PointeClaire my entire 32-year career as a fire captain and first responder.

I am passionate about the Pointe-Claire Village and our City. I believe in progressive change in collaboration with citizens, respecting environmental standards, and following the necessary requirements for climate, economic and social changes.

My vision is still the same – to contribute to making Pointe-Claire a future-oriented and balanced city, one that listens to its citizens and has the best interest of future generations at heart. Pointe-Claire is a city with a high quality of life, and I am honoured to continue to serve its citizens and contribute to their well-being.

2023 BY-ELECTION

The Returning Officer and the City of Pointe-Claire would like to thank the voters who exercised their right to vote during the District 1 by-election, on April 23.

31.35% of voters took part in the process, during the advance poll and on election day, to elect a candidate for the position of municipal councillor.

IDENTIFICATION TAG FOR YOUR DOG

EMILI.NET - a simplified way to register your dog, pay the annual fees and obtain your dog tag.

Did you know that an identification tag for your dog is mandatory in Pointe-Claire? And that you risk getting a ticket if your dog does not have theirs or if you have not done your annual renewal?

It is now easier to get one, thanks to the emili.net online platform.

In just a few clicks, you can create your account, your dog's profile, schedule vaccination reminders, obtain their identification tag and pay the annual registration fee. An identification tag with integrated chip, which your animal will wear throughout its life, will be sent by mail in the weeks following payment.

For registration: emili.net

Information: 1-800-937-0478

PROMOTIONAL ITEMS

Several items sporting the City's colours are offered at the multiservice counter at City Hall. Visit pointe-claire.ca to view the list of promotional items.

$25 $25 $15

Umbrella, black or blue Beach towel Bottle

HOW TO REACH US MULTI CARD

Is your MULTI Card set to expire in the next three months?

Renew it now!

The card is available free of charge and is valid for two years. It allows residents to register for all activities offered by the City, as well as take advantage of special rates and priority passes.

To obtain or renew your card, go to the Central Library, Aquatic Centre, Olive-Urquhart Sports Centre or City Hall with a recent proof of residence and photo ID.

For the complete list of benefits and for more information, visit pointe-claire.ca.

CITY DEPARTMENTS

CITY HALL

451 Saint-Jean Boulevard

514-630-1200

MAYOR’S OFFICE

514-630-1207

tim.thomas@ pointe-claire.ca

CITY MANAGER’S OFFICE

514-630-1237

direction@ pointe-claire.ca

LEGAL AFFAIRS AND CITY CLERK’S OFFICE

514-630-1228

greffe@pointe-claire.ca

COMMUNICATIONS

514-630-1200

communications@ pointe-claire.ca

ENGINEERING

514-630-1208

ingenierie@ pointe-claire.ca

TAXES

514-630-1300, ext. 1829

taxes@pointe-claire.ca

PUBLIC WORKS

514-630-1230

tp@pointe-claire.ca

PLANNING

514-630-1206

urbanisme@ pointe-claire.ca

INSPECTION −

PUBLIC SECURITY

399 Saint-Jean Boulevard

514-630-1234

secpub@pointe-claire.ca

VOLUNTEER RESCUE UNIT

2A Victoria Avenue

514-630-1224

rescueunit@ pointe-claire.ca

LEISURE AND CULTURE

LEISURE

94 Douglas-Shand Avenue

514-630-1214

recreation@ pointe-claire.ca

BOB-BIRNIE ARENA

58 Maywood Avenue

514-630-1211

arenabobbirnie@ pointe-claire.ca

CENTRAL LIBRARY

100 DouglasShand Avenue 514-630-1218

bibliotheque@ pointe-claire.ca

LIBRARY –VALOIS BRANCH

68 Prince-Edward Avenue 514-630-1219

STEWART HALL CULTURAL CENTRE

176 Du Bord-du-Lac–Lakeshore Road

514-630-1220

stewarthall@ pointe-claire.ca

galerie.stewarthall@ pointe-claire.ca

AQUATIC CENTRE

60 Maywood Avenue

514-630-1202

aquatique@ pointe-claire.ca

OLIVE-URQUHART

SPORTS CENTRE

230 Brunswick Boulevard

514-630-1210

centresportif@ pointe-claire.ca

NAUTICAL ACTIVITIES

Activities site

90 Du Bord-du-Lac –Lakeshore Road

Administration office

75 Du Bord-du-Lac –Lakeshore Road

514-630-1256

nautiques@ pointe-claire.ca

CANOE KAYAK CLUB

75 Du Bord-du-Lac –Lakeshore Road

514-630-1256

infocanoe@ pointe-claire.ca

AGGLOMERATION SERVICES

SPVM (SERVICE DE POLICE DE LA VILLE DE MONTRÉAL)

(Station 5)

395 Saint-Jean Boulevard

514-280-0105

pdq5@spvm.qc.ca

SERVICE DE SÉCURITÉ

INCENDIE DE MONTRÉAL

(Station 55)

401 Saint-Jean Boulevard

514-280-1212

SUMMER - FALL 2023

FINANCES

MUNICIPAL TAXES

FOUR PAYMENT METHODS ARE AVAILABLE:

• Financial institution (in-person, online or through an ATM);

• Pre-authorized payment plan;

• City Hall multiservice counter (Interac, cheque or cash);

• Sending a cheque by mail in the envelope provided.

ACCESS YOUR TAX BILL ONLINE TO:

• View your documents (statements and bills);

• Receive a reminder about upcoming due dates;

• Consult your account statements and balance inquiry;

• View the calendar of upcoming events.

IT IS ALSO POSSIBLE TO SIGN UP FOR ELECTRONIC DELIVERY OF YOUR TAX BILL:

• Make a simple gesture for the environment;

• Receive an electronic version of your documents;

• Receive an email notification when your tax bill, water bill or account statement has been added to your file;

• Get a $5 credit on your next tax bill.

To sign up, visit: pointe-claire.ca/taxation Information: 514-630-1300, ext. 1829 taxes@pointe-claire.ca

WATER TAX

Every summer, a team goes around Pointe-Claire taking water meter readings of residential buildings (except for condos and buildings with 6 units or more) to determine the annual drinking water usage. The team then issues a bill to the building owners based on their water consumption. This pay-per-use formula promotes individual efforts focused on eco-responsible use and the preservation of this valuable natural resource.

Owners will receive their annual bill in September. The rate for 2023 is $1.11/ m³. Payment is required within 30 days.

TAX ACCOUNT CONSULTATION PLATFORM

Take advantage of the new Voilà! platform to view and receive your municipal tax and water tax statements online. This new tool offers you simplified access and more intuitive navigation to your account statements, as well as an integrated calendar and reminders for each of your due dates!

Sign up now: pointe-claire.ca/en/taxes

POINTE-CLAIRE VOLUNTEER RESCUE UNIT

The Pointe-Claire Volunteer Rescue Unit (PCVRU) has been working with the community since 1951. This team of about 30 members is prepared to support the City during events while also responding to emergencies and incidents threatening public health and safety, such as:

• Power outages, high winds, storms, floods, etc.

• First aid at special events

• Search and rescue for missing persons or people in distress

Are you interested in serving the community?

The team performs various roles:

• First aid

• Civil defender

• Search and rescue personnel

• Disaster relief personnel

Fill out the application form at pointe-claire.ca

SPVMNEW NEIGHBOURHOOD POLICE STATION IN POINTE-CLAIRE

The Station 5 team of the Service de police de la Ville de Montréal (SPVM) have moved into their new building this past April, which is located at 393 Saint-Jean Boulevard.

The building was designed and built in height to limit the ground layout and preserve the adjacent forest as much as possible. Access to the building for visitors is universally accessible so all can easily obtain services.

Citizens needing to get there will find the building at the corner of Saint-Jean Boulevard and Civic-Center Avenue, near the old building.

CODERED SYSTEM TEST

Thursday, June 1 starting at 6 p.m.

The City will conduct a test of the CodeRED call system to allow everyone to become familiar with it. This automated emergency call service allows the City to reach registered citizens, whether for emergency alerts or general notices. The database contains all non-confidential landline numbers on the territory of Pointe-Claire as of November 2022, as well as all numbers entered using the online form. The test will be sent out at 6 p.m. There may be a delay in receiving the call, up to 6:30 p.m., depending on phone line availability.

What happens if you don't answer a CodeRED call?

• If you have voicemail, the system leaves a message.

• Otherwise, the system will call you back at least three times in a 15-minute interval.

• If by 6:30 p.m. you have not received the CodeRED test call, please register at pointe-claire.ca/en/codered/

PLANNING

THE REVISION PROCESS FOR THE CITY’S NEW PLANNING PROGRAM

Throughout 2023, Pointe-Claire residents will be invited to take part in several workshops to contribute to the revision of the Planning Program.

In February and March of 2023, citizens took part in a first online activity on the Development Vision as well as a first in-person collaborative workshop on the process of evolution of the built environment.

Prior to the participatory activities, thematic fact sheets are shared on the Pointe-Claire, it's who we are platform to prepare participants and citizens on the various topics encompassed by the Planning Program. Following the activities, a report is also published to allow all citizens of Pointe-Claire to stay informed on various topics.

The process of revising the Planning Program was officially initiated in February 2022, following the adoption of the first draft and an interim control regulation (RCI) by the Municipal Council. In addition, the Planning Department, supported by various collaborators, has been working since the Fall on the City’s landscape as well as the socio-demographic, economic and architectural diagnoses, which are all essential elements in the development of a plan.

The several steps of analysis and citizen participation are what will allow the Planning Department to draft a revised plan and regulations. In the final step, the plan will be brought to a public consultation to be adopted. All citizens of Pointe-Claire will have the opportunity to share their opinions on the proposals presented.

WHAT IS A PLANNING PROGRAM?

The Planning Program is the most important official document of the municipality in terms of land use planning. It is a regulatory planning tool that specifies the guidelines for land use and development. It contains the planning policies adopted by the Municipal Council that will guide its decision-making in the future.

PLANNING

WHAT IS A RCI?

The interim control regulation has the ability to freeze the development of certain sectors of the city and makes it possible to govern or restrict it while continuing to reflect on land use planning.

PLANNING

COLLABORATORS WANTED

Be an active collaborator in the process of revising your City's Planning Program.

To participate and be informed at each step of the plan review process, we invite you to regularly consult the Pointe-Claire, it’s who we are online platform and to follow the project. You will find documents, information, invitations and activities related to the revision of the Planning Program.

To participate:

• Sign up on the platform by creating your account

• Go to the section reserved for the Planning Program and follow the project

• Reserve your spot at the in-person workshops in order to participate

• Check the page regularly to participate in the various online activities

CREATE YOUR ACCOUNT

To register, go to the platform’s homepage:

• Select the REGISTER option in the navigation bar at the top of the site and fill in the required information on the form.

• Check your email inbox to obtain the 4-digit code to activate your account.

• Then go to the page dedicated to the revision of the Planning Program to follow the project.

Visit today at: itswhoweare.pointe-claire.ca/the-new-urban-plan

For all questions related to your subscription or navigation on the platform Pointe-Claire, it's who we are online platform, communicate with technical support by email: support@engagementhq.com

With summer upon us, the City invites citizens to explore the various public spaces to stay active, or to discover the public works of art around the territory. Take advantage of the splash pad at Valois Park and Sara's Enchanted Forest reading garden, which is located behind the Central Library. Discover the many public works of art and murals on bike thanks to the paths showcased on the website. Have fun in one of the many parks and green spaces around the City.

Visit pointe-claire.ca to learn about the activities offered and the events presented.

ONLINE REGISTRATION / LUDIK.POINTE-CLAIRE.CA

AQUATIC CENTRE

SUMMER SESSION

RESIDENTS:

Starting May 23 at 7 p.m.

NON-RESIDENTS:

Starting May 30 at 7 p.m.

FALL SESSION

RESIDENTS:

Starting August 22 at 7 p.m.

NON-RESIDENTS:

Starting August 29 at 7 p.m.

REGISTRATION INFORMATION:

514-630-1355

Registration evenings from 6:30 p.m. to 9 p.m.

OLIVE-URQUHART SPORTS CENTRE

SUMMER SESSION

RESIDENTS:

Starting May 23 at 7 p.m.

NON-RESIDENTS:

Starting May 30 at 7 p.m.

FALL SESSION

RESIDENTS:

Starting August 22 at 7 p.m.

NON-RESIDENTS:

Starting August 29 at 7 p.m.

REGISTRATION INFORMATION:

514-630-1210

Registration evenings from 6:30 p.m. to 9 pm.

LIBRARY

SUMMER SESSION

RESIDENTS:

Starting June 6 at 7 p.m.

NON-RESIDENTS:

Starting June 8 at 7 p.m.

FALL SESSION

RESIDENTS:

Starting September 5 at 7 p.m.

NON-RESIDENTS:

Starting September 7 at 7 p.m. Non-residents wishing to register for activities for children and adolescents must obtain a family membership at the library and register in person.

REGISTRATION ASSISTANCE:

514-630-1225

Registration evenings from 6:30 p.m. to 9 pm.

Computers are available at the Central Library.

PRESCHOOL SKATING PROGRAM

FALL 2023

RESIDENTS AND NON-RESIDENTS:

From August 14 at 9 a.m.

INFORMATION: 514-630-1211

CULTURAL CENTRE

SUMMER SESSION

RESIDENTS:

Starting June 6 at 7 p.m.

NON-RESIDENTS:

Starting June 8 at 7 p.m.

FALL SESSION

RESIDENTS:

Starting September 5 at 7 p.m.

NON-RESIDENTS:

Starting September 7 at 7 p.m.

REGISTRATION INFORMATION:

514-630-1366

Registration evenings from 6:30 p.m. to 9 p.m.

LEARNING THROUGH PLAY PRESCHOOL PROGRAM

Registration underway INFORMATION:

514-630-1220, ext. 1774

SUZUKI FLUTE AND VIOLIN PROGRAM

Registration underway

INFORMATION: 514-630-1220, ext. 1777

NAUTICAL ACTIVITIES (CANOE, KAYAK)

SUMMER 2023

RESIDENTS:

Since April 3 at 9 a.m.

NON-RESIDENTS:

Since April 18 at 9 a.m.

COMPETITIVE TEAMS

FALL 2023

RESIDENTS AND NON-RESIDENTS:

Starting August 7 at 9 a.m.

INFORMATION: 514-630-1256

ALL ACTIVITIES REQUIRE REGISTRATION

Rates are subject to change without notice. Visit ludik.pointe-claire.ca

RESIDENTS:

MULTI Card number required for each family member to be registered.

NON-RESIDENTS:

Ludik client number required for each person to be registered.

FINANCIAL ASSISTANCE PROGRAM

The City offers a financial assistance program for low-income families. Support in the form of subsidies is applicable to municipal activities and those offered by partner non-profit organizations. It is awarded based on family income. To take advantage of it, contact the Culture, Sports, Recreation and Community Development Department at 514630-1214.

ARTS AND CULTURE

THIS SUMMER, TWO PUBLIC PIANOS WILL BE MADE AVAILABLE TO ALL!

Two locations will come alive to the sound of notes from passersby, one behind the Pointe-Claire Central Library (next to the reading garden), and another at the Stewart Hall Cultural Centre terrasse.

The piano located behind the Central Library was decorated by Zoé Boivin last summer following a public call for tenders. Her work is entitled Douces festivités

Two inaugural concerts will be held. The first one, by Guillaume Martineau as a jazz trio, is scheduled for Sunday, June 4 at 3 p.m. on the Stewart Hall terrasse, located at 176, chemin du Bord-du-Lac — Lakeshore Road.

The second concert will feature, Marie-Ange Crochetière as a duo, in the reading garden of the Central Library, Sunday, June 18 at 3 p.m.

Admission is free for both concerts.

STEWART HALL: 60 YEARS OF ART AND CULTURE

It was in 1963 that the Pointe-Claire Cultural Center, Stewart Hall, officially opened. A jewel of the City of Pointe-Claire for 60 years, Stewart Hall is proud to be a place that promotes culture and nourishes the spirit, the soul and the heart of an entire community!

Take advantage of the good weather to visit Stewart Park, attend outdoor concerts and shows, and discover our exhibits. You are invited to discover our permanent exhibition on the fascinating history of the building that now houses Stewart Hall. You will discover its different functions and inhabitants since the beginning of the last century, all punctuated by a multitude of archive images!

Exhibition panels have been set up in Stewart Park presenting the works of artist Anahita Norouzi from her Other Landscapes and Displaced Gardens projects. This Fall, the Stewart Hall Art Gallery, housed on the 3rd floor of the building, will present a multidisciplinary solo exhibition by the artist Andréanne Abbondaza-Bergeron who will create a work specifically for the Gallery combining video and installation. A mini-exhibition this spring will showcase the work of the Lakeshore Weavers Guild.

Join us this year to discover and rediscover the rich and varied cultural program of your Cultural Center nestled in the wonderful Stewart Park on the shores of Lac Saint-Louis!

TD SUMMER BOOK CLUB AT THE POINTE-CLAIRE PUBLIC LIBRARY

The TD Book Club will be back this summer at the Pointe-Claire Public Library. From June 6 to August 23, Pointe-Claire youth will be able to take advantage of several activities at the library and on the TD Book Club website to complete their challenge.

To get the season off to a good start, Pointe-Claire will hold the launch event for the French section of the TD Book Club at Sara’s Enchanted Forest reading garden and at the Valois Branch on June 17. Full details of the event will be available on the City's website.

To help young readers with their challenge, the Library Brigade will be stopping by municipal parks this summer throughout July and August.

It is a rendez-vous at the library and on the TD Reading Club website clublecturetd.ca, where you can find a variety of activities related to reading.

Be part of the fun!

ARTS AND CULTURE

LIBRARY SERVICES

Did you know that several personalized help services are offered at the Pointe-Claire Public Library?

You can take advantage of the services when reserving your spot to :

• Book a librarian: get help learning various computer tools such as email, e-reader, office automation tool, or even to learn how to better navigate the library's digital resources.

• Book knitting help : if you're still having trouble calculating stitches, reading a pattern or selecting the right yarn for a project, our resources can help you.

• Reserve a sewing machine : if you would like to learn how to hem pants or want to start a first sewing project, you can reserve a machine and ask for help from one of our resources.

Go to the City's website or call the library to reserve your place:

• pointe-claire.ca/en/culture-recreation/library

• 514-630-1218

NEW COLLECTION

This winter, the Pointe-Claire Public Library launched a new collection for newcomers. It offers information and resources to help newcomers get settled.

Documentation on social and community services is included, as well as tools for learning French, information on education, finding a job, and the history, culture and governments of Canada and of Québec.

Do you know someone who has recently arrived in Canada? Here are some resources that will certainly be useful!

PUBLIC SPACES

SPORTS FACILITIES: AUGUSTA MINI SPLASH PAD

During the summer of 2023, citizens will be able to cool off at the new mini splash pad in Augusta Park. Under the theme of nature, these low-consumption water games will blend in seamlessly with the park's green space.

The accessible facilities will allow all residents to enjoy these water games, as well as provide a washroom with a toilet, a changing room and a drinking fountain.

You will also benefit from the shade structures near the installation, as well as picnic tables and rocks so that parents and children can rest.

SOLIDARITY ORCHARD AND CONTAINER GARDENS

This year, the container gardens will be installed in the Solidarity Orchard to contribute to the City's food donations to the West Island Mission. This organization helps families in need in the West Island.

The Orchard is located near the Pointe-Claire Aquatic Centre at the Viburnum entrance of the Terra-Cotta Natural Park. It includes 80 fruit trees, apple, plum and pear trees as well as planters for growing vegetables and squash.

Citizens will be able to take part in the planting activity at the beginning of June in collaboration with the Pointe-Claire Library. Consult the leisure program on the website for more information.

Since the harvests will be donated to families in need, we ask the citizens enjoying the site to not pick up the vegetables or fruits.

POINTE-CLAIRE IN THE ULYSSE GUIDE

SPOTLIGHT ON US!

Terra-Cotta Natural Park is one of the tourist attractions featured in the Ulysse Marcher à Montréal et ses environs. The guide highlights this urban wooded area of Pointe-Claire, its 4.4 kilometers of trails, the history of the site as well as the sports fields found at Terra-Cotta entrance.

Make the most of the summer by rediscovering the park's flora and fauna thanks to the various trails and educational panels that allow you to learn more about its biodiversity.

Ulysse, a well-known tourist guide, presents different parks and tourist hot spots to allow travelers and Montrealers to discover the different gems located on the island of Montreal.

PROGRAMS AND GRANTS

REUSABLE HYGIENE PRODUCTS

The City offers grants to help reduce the use of disposable hygiene products and thus decrease its environmental footprint.

This program will allow you to receive a grant applicable when purchasing reusable diapers, feminine hygiene products, bedwetting products and incontinence products.

To obtain the grant, simply fill out the online form or go to the multiservice counter at City Hall with your documents.

Consult the website for eligibility criteria: pointe-claire.ca

MEMORIAL BENCHES

The City offers citizens the option of having a commemorative plaque added to one of its public benches in memory of a loved one.

A plate with a personalized message of 350 characters will be placed on the chosen bench. The commemoration period is 25 years.

Consult the website for eligibility criteria: pointe-claire.ca

ONE BIRTH, ONE MEMORY, ONE TREE

Did you know that you can plant a tree on public property to mark a birth or to commemorate a loved one?

Trees planted through this program will bear a medallion with the name of a loved one. The applicant will receive a map confirming the location of the tree, along with the species of the selected tree.

Consult the website for eligibility criteria: pointe-claire.ca

EMERALD ASH BORER CONTROL STRATEGY GRANT

A grant is offered for the felling of ash trees with a diameter of 25 centimeters or more as part of the strategy to combat the emerald ash borer. The grant represents 50% of the felling price, up to a maximum of $500 per tree.

To apply for the grant, all you need to do is fill out the online form. Following your request, you will receive a visit from an inspector to assess the situation. He will then present you with his recommendations. Ash tree owners must plan for the felling and gradual replacement of these trees with other species.

For the complete eligibility details for this grant, visit the City's website: pointe-claire.ca or contact the Public Works Department 514-630-1230 ,

COLLECTIONS

NEW!

Bins for recyclable and organic materials are provided by the City. If they become damaged, you can visit the website to request a repair or have them replaced. To apply, go to the Online Applications page on the pointe-claire.ca website or scan the following QR code to access the online form.

reparemonbac.ca/ en/pointeclaire

TO MAKE YOUR REQUEST, YOU MUST PROVIDE:

WHAT GOES IN MY BLUE BIN?

Are you still wondering what type of items go into your recycling bin? It's simple: containers, packaging, printed materials and newspapers!

While there are some exceptions, this rule is a good guide to help you sort through your recyclables.

If the material you want to dispose of is not in one of these categories, it must be sorted into another type of collection. Use the Search by material tool available on the City's website. More than 300 materials are listed there to help you with your sorting!

Subject search tool: pointe-claire.ca/en/search-by-material

Note that electronic devices, despite being largely made up of metals should not be put in the recycling bin. You can dispose of them at the monthly Ecocentre or to bring them to one of the Ecocentres in the Greater Montreal area.

CONTINUOUS BRANCH COLLECTION

The City offers a branch collection service between May 1 and October 31. Branches are collected by Public Works crews on a regular basis, so there is no need to make a request. Pick-up could take up to 21 days. Due to the ice storm in April, please note that an additional delay is to be expected.

IN ORDER FOR BRANCHES TO BE COLLECTED, THE FOLLOWING INSTRUCTIONS MUST BE FOLLOWED:

YOUR CONTACT INFORMATION

• Place the branches at the curb.

• The cut end must be facing the street for easier handling.

• There must not be any debris (soil, roots, metal, etc.) on them.

• They must be 10 cm (4 in.) or less in diameter. Larger branches are accepted at the Ecocentre.

• All branch piles must be no higher than 1.2 m (4 ft.) and must be spread out.

Note that wood and branches from pruning or felling work carried out by a contractor must be recovered by the contractor.

A PHOTO OF THE DAMAGED BIN

THE SERIAL NUMBER ON THE SIDE OF THE BIN

DRINKING WATER, A RESOURCE TO BE PROTECTED

Water is a resource that we use on a daily basis. During the summer, our use of this resource increases due to yard work, outdoor leisure activities, and our attempts to stay cool and refreshed.

DID YOU KNOW THAT THE CONSUMPTION OF DRINKING WATER CAN DOUBLE DURING THE SUMMER BECAUSE OF ITS MANY OUTDOOR USES*:

• Watering — It is recommended to water your grass and garden and wash your car early in the morning or in the evening near sunset to avoid water loss due to evaporation, and only if necessary.

• Garden hose — Use a garden hose nozzle to limit the water flow and direct the water towards the desired location. If you can, equip your yard with a drip system which saves a significant amount of water.

• Pool filling — To reduce your water consumption during peak hours, fill your pool in the evening or at night.

• Pool — To reduce evaporation, it is recommended to cover your pool with a solar blanket when not in use. It will also naturally raises the temperature of the water.

• Collector barrel — Get a rainwater collector barrel, which will act as an independent water source. Citizens can obtain one at a lower cost at City Hall.

For other tips on how to save water in your home, see the Environmental Columns section under the Environment tab of the website: pointe-claire.ca

*Source: Ministry of Municipal Affairs and Housing website https://www. mamh.gouv.qc.ca/infrastructures/campagne-mon-empreinte-bleue/ trucs-et-astuces/

WATER SAVING KITS

To encourage citizens to take concrete action towards reducing their water consumption, the City of Pointe-Claire will give away 250 water saving kits to Pointe-Claire residents. These kits include a showerhead as well as two faucet tips designed to use up to 40% less water without compromising on water pressure.

Beginning in early June, citizens will be invited to reserve their kit using an online form on the City's website, on a first come, first served basis.

When you complete the online form, you will have the choice between a kit featuring a fixed shower head (50 kits) or a telephone-style shower head (200 kits).

All the information about this initiative will be posted on social media and on the City's website at pointe-claire.ca

SECURITY

ROAD SAFETY CAMPAIGN

In 2022, over 23,000 car accidents occurred in Quebec, 1,405 of which resulted in serious injury or death, according to recent statistics by the SAAQ. To spread awareness for the importance of road safety, the City of Pointe-Claire is re-introducing the "Road safety, I do my part!" campaign.

The 2023 road safety campaign aims to raise awareness in the community about the importance of sharing the road and the right actions to take while driving, biking or on foot to ensure everyone’s safety. Various awareness messages will be broadcast on the City’s electronic billboards and shared on social media throughout the summer. The purpose of the campaign is to highlight the importance of road safety, while also remaining careful and courteous. Road safety affects all of us, whether we are behind the wheel or on foot. As a community, we must strive to be vigilant, safe and respect the rules of the road.

SIGHT TRIANGLE

If your property is located on a street corner, a sight triangle must be kept clear at all times for the safety of all road users.

This is a mandatory clearance zone to ensure a clear field of vision for motorists, cyclists and pedestrians, ensuring everyone’s safety. Since January 2015, planting new trees, shrubs or hedges within the sight triangle is prohibited.

WHAT IS PERMITTED IN THIS ZONE?

• Any existing fences, hedges, or landscaping elements with a maximum height of 91 centimetres (3 feet) measured from the street level

• Any existing trees with no branches or leaves 1 to 3 metres (3 to 10 feet) above the public right-of-way

If you have any questions, contact the Inspection –Public Security Department at 514-630-1234 or at secpub@pointe-claire.ca.

ROAD SAFETY, I DO MY PART!

From 2021 to 2022, there was a 7.5% increase in deadly road accidents.

Obey the signs and signals, show courtesy, remain visible, and adopt safe behaviours!

Clear sight triangle

For more information, contact Public Works at 514-630-1230 during office hours.

For any emergencies outside regular office hours, contact Inspection – Public Security Department at 514-630-1234.

WATER CLOSING AND OPENING –RESIDENTIAL AND COMMERCIAL SECTORS

A service to open or close water shutoff valves is available for residences and businesses. Whether it is for repairs or renovations, please provide at least 48 hours notice before starting the work (unless it is an emergency) so that we can verify the condition of your water shutoff valve. The service is offered free of charge during regular hours. At any other time, there is a fee of $386.91.

SEWER CLEAN-OUT

The sewer clean-out inside your home must be accessible and in good condition. The cap must not be covered with cement, rust, or any other material, and must be easy to manipulate. The sewer clean-out is located where the sewer pipe exits the house (usually near the water meter) and has a 45° angle so that a rigid rod can be inserted for unblocking.

BACKFLOW PREVENTION VALVE

Installed on the private side of the service line leading to the sewer, this device is mandatory and is designed to prevent basement flooding in the event of a sewer backup. It is the owner’s responsibility to ensure that the valve is in proper working order. Here are a few precautions to take:

• Regularly check that the valve is not stuck in an open position due to blockage or malfunction.

• In case of heavy rain, avoid flushing the toilet or running the water. Too much water can cause the valve to open and the sewer to back up into your home.

SERVICE CALLS FOR SEWER BLOCKAGES

On request, the City will clear blocked sanitary sewers. If the work being done is the responsibility of the property owner and is carried out during regular work hours, a rate of $797.27 will be charged. At any other time, the rate will be $1,055.22.

These rates are for 2023. They include administrative fees and are subject to change without notice.