The New Business Follow-up Process Did you kn ow that 60 % of customers s ay no four times before saying yes ?
Day 1 Call for quote received.
Day 4 1st call back.
Day 7 2nd call back.
Follow-ups demonstrate your determinatio n to build relationships with your customers, a nd most sign ificant sales are th e end result of a relationship. You will still find a lot of disinte rested partie s , but a few potential buy e r s will appreciate th e extra effort .
22
