Call centre FAQs What are your business hours? 8:00 am to 4:30 pm and 9:00 a.m. to 3:00 p.m. in office
Who do I send my mail to? P.O. Box 150, Haggatt Hall, St. Michael BB11059, Barbados
If I don’t make a claim do I get back premium? Sorry, No! The Insurance premium does not roll over and it is applied to the period of your policy. However, we do provide a No Claims Discount to your policy for good driving habits.
If I cancel my policy will I get a refund? It depends, if you are cancelling within 8 months of your insurance period, then yes! You are entitled to a refund. However, if you are cancelling as a result of an accident to which you are at fault; no refund will be issued.
I’m checking on my life policy? Sorry, we are unable to process your query; we will redirect your call to Sagicor Life, please hold for transfer.
If I add my sister to the policy how will that affect my premium? It depends, on the age and driving experience of your sister. If your sister is 25 years and under with less than 2 years driving experience, a premium charge will apply.
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