inTouch March 2021 by Sandals inTouch

March 2021

AT A GLANCE 05 06

Professional Development Why you should have a clean desk

Making the News Executive Chairman Opens Caribbean Hotel Outlook Virtual Conference Congratulations! JORDAN SAMUDA JEREMY JONES DMITRI SINGH

SRI Leading Ladies Share Stories

March 2021

SRC On Schedule For Transformation

Beaches Elevate Commitment To Autism Support

Show Your Property Sandals Negril

Style Moment

GM Spotlight

Express Yourself

Hi Friend

New Parent

Sandals Grande St. Lucian

Kevin Clarke Sandals Ochi Beach Resort

Naomi Thorney Tenneil Tate

Sandals La Toc

Bradnicka Rolle Sandals Emerald Bay

Pernell G Wint, BDM

Career

Positions Available

The Buzz Celebrating International Women’s Day with Sandals La Toc, Negril and Sandals Grande St. Lucian Sandals Foundation Makes Big Donation In Antigua

“YOU ONLY LIVE ONCE, BUT IF YOU DO IT RIGHT, ONCE IS ENOUGH.” - MAE WEST -

Exciting Quiz Season For Sandals Negril

PICTURE PERFECT March in Photos!

ABOUT THE COVER Sandals Grenada opened their doors this week and Front of House Manager Melissa Dauvergne is ready to welcome her guests back to happy!

March 2021

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Spotlight On

PROFESSIONAL DEVELOPMENT

March 2021

IT’S BEST TO KEEP A CLEAN DESK

BY ANDRE ROBINSON Assistant Security and Loss Prevention Manager

PROFESSIONAL DEVELOPMENT

As one my Hotel Managers here at Beaches Turks and Caicos (BTC) Sharon Fagan is known to tell all her staff “Clean and pretty folks…clean and pretty”. But clean and pretty should not only apply to the hotel’s grounds and physical property alone, clean and pretty should also extend to our work desk. Admit it; you all had that one “post it” notepad

members how to leave their workspace when

on the front of our monitor with the log in and

they leave the office or office space. While

password written on it, I sure did. Now I know it’s

Sandals/ Beaches does not have an “official”

hard, and it’s easier said than done, but keeping

CDP in play, it is noteworthy of the importance

one’s desk clear of clutter at the end of the work

of such a practice, as the safeguarding of

day is essential not only to office cleanliness

company and resort sensitive and guest related

but overall organizational information security

information would be the backbone of any CDP.

management, as important and personal information is often left in the open at the end of the work day for anyone with malicious intent to search through.

CDPs can be very simple bullets points that indicate best practices, and can balloon into very complex and detailed legal documents motivated by information security compliance

A “clean desk policy” or CDP is basically a

regulations such as ISO 27001 and the Data

company or resort policy that dictates to its team

Protection Act.

Here are a few useful pointers to ensure we safeguard resort sensitive and guest related information from unauthorized personnel. Remove all papers and documents from your

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work desk at the end of the work day.

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Keep all moveable storage drives stored away and remove them from laptops as soon as the

information must be kept closed and locked when not in use or when not attended.

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Lock computer system whenever not available or not directly seated in from of the device or

be left written down in an accessible location.

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Ensure all materials sent to the printer are promptly collected immediately after they have been printed.

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Shred and destroy any document or file that is no longer needed.

Appoint one or two persons to monitor the work space to ensure compliance. Policies are

monitor.

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Passwords may not be left on sticky notes posted on or under a computer, nor may they

use is complete.

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File cabinets containing restricted or sensitive

useless without enforcement.

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Reward employees who have high clean desk compliance rates, this is how you turn policy into culture.

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MAKING THE NEWS

EXECUTIVE CHAIRMAN FEATURED AS KEYNOTE SPEAKER ADAM STEWART OPENS CARIBBEAN HOTEL

March 2021

OUTLOOK VIRTUAL CONFERENCE

MAKING THE NEWS

Subscribers of Caribbean Journal Invest were able to tune in to the Caribbean Hotel Outlook virtual conference held recently to hear from key personnel within the Caribbean hotel sector including Sandals Resorts International’s very own Executive Chairman, Adam Stewart.

Featured as the event’s keynote speaker, our Executive Chairman kickedoff the two-hour virtual conference, which was travel leads the return of the industry. Within

occupancy numbers within

his speech, Stewart echoed how brand trust

the Caribbean hotel sector,

now, how investment for Sandals is a long-term

rates and revenue; the

never been more confident about the resilience

market for hotel properties,

currently is.

has never been more important than it is right commitment that does not end, and how he’s and the future of Caribbean tourism than he

Other panelists featured throughout the virtual

transactions, development,

event included Paul Weimer, Senior Vice President

the tourism-hospitality

of the US Virgin Islands Department of Tourism;

nexus and what’s next for the overall industry.

at CBRE Hotels; Joseph Boschulte, Commissioner Rico Louw, Senior Client Account Manager at STR; and Karen Whitt, VP of Sales and Marketing at the Hartling Group. For those of you who are Caribbean Journal

Throughout his keynote address, our Executive

Invest subscribers, be on the lookout for the video

Chairman spoke with great optimism about return of

recording that will become available in the next

Caribbean tourism as a whole – especially as leisure

few weeks in case you missed this event!

March 2021

designed to shed light on

MAKING THE NEWS

CONGRATULATIONS! JORDAN SAMUDA CHIEF ADMINISTRATIVE OFFICER With over 16 years at Sandals Resorts, Jordan Samuda’s new role sees him working closely with the Executive Chairman and the Chief Executive Officer on matters relating to strategic planning and the execution of special projects, and assist with the direct oversight for the overall administrative management of Sandals Resorts International and Hospitality Purveyors Inc. (HPI). Jordan will also now provide guidance and supervision for several divisions including On-Property Revenue, Marine, Environmental Health & Safety, Aviation, Transportation and the Central Laundry. As Chief Administrative Officer, he will also work closely with the General Counsel and Chief Compliance Officer on contract management and compliance matters.

JEREMY JONES DIRECTOR, GOVERNMENT AFFAIRS & CORPORATE SERVICES With over 35 years’ experience in the hospitality industry, 24 of which have been spent at Sandals, Jeremy brings a wealth of knowledge and experience to this new role of building and maintaining strategic relationships with Government stakeholders across the region and acting as a liaison between Sandals Resorts International and these critical external publics. Additionally, under the Corporate Services portfolio, he will work closely with various travel and tourism industry associations such as the Caribbean Hotel & Tourism Association (CHTA) and its respective chapters in each of our islands, and serve as the company’s official representative therein.

DMITRI SINGH GENERAL COUNSEL & CORPORATE COMPLIANCE OFFICER Dmitri Singh has spent the last 20 years with Sandals Resorts International. Dmitri’s corporate compliance duties will extend to leading a dedicated team to manage the group’s overall compliance operations, ensuring that all controls as identified in company policies

March 2021

and procedures, are consistently adhered to. He will lead compliance

training and education throughout the company, to ensure awareness and knowledge of all required aspects of international compliance, such as FCPA, ACE and the like. He will also Chair the Contracts Committee and lead the review of all contracts.

March 2021

Informa�on Technology Division 02-2021

MAKING THE NEWS

SANDALS RESORTS’ LEADING LADIES SHARE INSPIRING STORIES ON INTERNATIONAL WOMEN’S DAY

As the world celebrated International Women’s

John, Hotel Manager at Beaches Negril, Renee

Day this recently, Sandals Resorts International

Keane, Project Manager at Sandals South Coast

(SRI) celebrated with the hosting of its first ever

and Sandals Resorts International, Marsha-

‘Leading Ladies Talk Show’.

Ann Donaldson-Brown, Director of Weddings

Hosted by Cheryl Price, Group Manager, Human Resources at Island Routes, the show aimed to bring together a number of the company’s

March 2021

female leaders to share their stories, discuss

& Romance and Sharai Campbell, Video Operations Manager, both based at SRI. All together, these ladies represent well over 60 years of experience in the hospitality industry.

important issues and inspire women across the

The show’s virtual audience consisted of

resort chain.

hundreds of team members from Jamaica,

Panelists included Dawn Smith, General Manager of Sandals Royal Caribbean, Della

Grenada, Bahamas, Antigua, Saint Lucia, Barbados and the Turks & Caicos, who joined and participated via Zoom.

MAKING THE NEWS Keane and Campbell, who both work in traditionally

shared her thoughts on the event. “I enjoyed

male-dominated roles, Keane as Project Manager

the talk show! It was refreshing to see our

with responsibility for several construction projects

company put on an event, though virtual,

and Campbell as Video Operations Group Manager,

which highlighted many of the leading ladies

spoke about overcoming stereotypes and self-doubt

within the organisation and their journeys

to assert themselves as authorities in their fields.

thus far. I hope to continue seeing more of

The panelists also engaged in a spirited discussion about balancing home and family life with career responsibilities. John, a mother of one young daughter, shared her strategy, “I always ask myself where will my presence be most impactful today or

these events to empower and encourage women even as the company continues to give them the opportunities to grow and the support and resources they need to do so successfully while balancing everyday life.”

where am I needed most. If my daughter has the biggest swim meet of the year at the same time I have a daily meeting, where do I choose to be? I find that asking these questions helps me to maintain the balance of being an active and present mother and managing my professional responsibilities.” On the topic of grooming and deportment, Donaldson-Brown reminded the audience, “You have to first believe in yourself and dress up with confidence before beginning to adorn the beauty that God has already given to you.” She also disabused the notion that being well put-together had to be expensive. For her part, Smith advised women to remain persistent and dedicated and to understand that there was a season for everything in life. “We all have various seasons in our life,” she said. “Some seasons are for winning and some are for learning lessons. Success comes from perseverance and determination.” In addition to the discussions and an interactive

“I always ask myself where will my presence be most impactful today or where am I needed most. If my daughter has the biggest swim meet of the year at the same time I have a daily meeting, where do I choose to be? I find that asking these questions helps me to maintain the balance of being an active and present mother and managing my professional responsibilities.”

question and answer session, the virtual audience giveaways included branded leather travel bags, spa

DELLA JOHN,

treatments, catamaran cruises and weekends for

HOTEL MANAGER AT BEACHES NEGRIL

two at Sandals or Beaches Resorts. Revenue Database and Warehouse Supervisor Oleva Campbell, was among the virtual audience and

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was also treated to an array of games and

March 2021

SANDALS ROYALCARIBBEAN ON SCHEDULE FOR RESORT TRANSFORMATION

MAKING THE NEWS

FOURTY-EIGHT NEW LUXURY ROOMS AND CLUB LEVEL SWIM-UP ROOMS TO ITS INVENTORY As the leaders in Caribbean tourism and the all-

a luxuriously-appointed bathroom equipped

inclusive industry, Sandals Resorts International

with a modern shower, backlit mirrors and

(SRI) continuously invests in their luxury portfolio

recessed lighting in a serene, spa-like setting.

award-winning resort company announced yet another expansion at the charming Sandals Royal Caribbean in Montego Bay, Jamaica. Available to book now for arrivals beginning December 15, 2021, the all-new Chequers building will house

Located on floors two through four, the 36 new Crystal Lagoon Hideaway Jr. Suites w/ Balcony Tranquility Soaking Tubs™ provide guests with peaceful garden and pool views from their private balcony fitted with the

two new room categories, including:

popular Tranquility Soaking Tub™ for two,

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12 new Crystal Lagoon Hideaway Swim-up

suite’s interior invites endless relaxation with a

Club Level Jr. Suites w/ Patio Tranquility

seating area, large HD Smart TV, and custom-

Soaking Tubs™

crafted furnishings among other amenities.

36 new Crystal Lagoon Hideaway Jr. Suites w/

The addition of these 48 new rooms marks the

Balcony Tranquility Soaking Tubs™

final set of refurbishments and new amenities

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Located in the tranquil Caribbean Village, the Chequers building will be a four-story masterpiece, continuing in the Sandals tradition of low-density resorts for two people in love. Guests will enjoy access to the exclusive Club Sandals lounge and concierge services, which handle all special requests and reservations, including private check-in and all-day room service.

privacy curtain and a bistro dining set. The

to debut at Sandals Royal Caribbean, bringing the resort’s total room count to 280. Since December of 2019, the resort has unveiled a sweeping array of enhancements, first debuting three new restaurants – Spices, bringing Pan-Caribbean favorites for an authentic island dining experience; Bombay Club, offering flavorful Indian cuisine including dishes like the ever-popular Butter Chicken and vegan and vegetarian options like Aloo

Couples can choose between 12 Crystal Lagoon

Gob; and La Tavola, allowing guests to share

Hideaway Swim-up Club Level Jr. Suites w/ Patio

in the cuisine, comfort and camaraderie

Tranquility Soaking Tubs™ located on the ground

found around every Italian table. Renovations

floor of the Chequers building, offering swim-

of 36 rooms across the Caernarvon and

up pool access directly from a private outdoor

Arundel buildings debuted in 2020 along

patio (a Sandals first for Club Level guests at

with developments to the South Pool and

Sandals Royal Caribbean) while on the interior,

surrounding area, including new cabanas

they can revel in the refined touches of custom-

with fans and lighting, a new jacuzzi and new

built furnishings, a Sandals signature king-size

outdoor shower area.

bed, in-room bar stocked with select liquors and

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and guest experiences across the region. The

MAKING THE NEWS In 2017, Beaches Resorts became the first resort company in the world to be recognized by IBCCES as a Certified Autism Center (CAC) and, as part of their larger Sesame Street partnership, also introduced Julia, a Sesame Street Muppet on the autism spectrum will also launch a Sensory Stimulation Guide for guests with sensory needs, providing comfort and an understanding of what to expect in each designated area of the resort. The guide, which outlines the degree of sensory stimulation in a specific area or event, allows families to easily plan and navigate their visit based on their individual needs.

and certification – Beaches Resorts has extended its ACAC designation through 2026, becoming the first and only company to make this longterm commitment, underscoring its dedication to ensuring every family can enjoy the awardwinning Luxury Included® vacation experience. Through this ACAC recertification process, over the next several months, Beaches Resorts’ team members across Jamaica and Turks & Caicos will be eligible to participate in advanced autism training virtually with an emphasis on the resorts’ key touch point areas, including kids camps, entertainment, front desk, restaurants, food and beverage and watersports operations. This recertification process will also include new training for the Airport Arrival Lounges/Desk team members in Montego Bay, Jamaica and Providenciales, Turks & Caicos, which offer the first point of contact for Beaches’ arriving guests. The resort company, in collaboration with IBCCES,

Designated Low Sensory Areas will also be identified at all resorts, allowing guests to find comfort in designated spaces should they need a break from sensory stimulation. These locations will be easily identifiable through resort maps, onsite signage and in pre-travel planning materials. “As the first resort company in the world to attain the distinguished ACAC credentials, we’re proud of the work we’ve accomplished to-date and look forward to findings new ways to demonstrate our commitment to autism acceptance and inclusion while creating an autism-friendly environment,” said Joel Ryan, Group Manager Themed Entertainment and Children’s Activities. “As the best-in-class, luxury vacation experience, we have always strived for an inclusive experience that allows parents to have confidence in selecting our resorts, knowing their children can feel comfortable and safe, have fun and make lifelong memories.”

March 2021

– the global leader in cognitive disorder training

MAKING THE NEWS In 2017, Beaches Resorts became the first

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resort company in the world to be recognized by IBCCES as a Certified Autism Center (CAC) and, as part of their larger Sesame Street partnership, also introduced Julia, a Sesame Street Muppet on the autism spectrum, who brought an exclusive new activity to Beaches

IBCCES team.

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childcare with a buddy who is autism certified, and can be pre-booked for a

first to attain the Advanced Certified Autism

nominal fee.

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and able to assist both consumers and travel

traveling, visiting new places, and making new

professionals who wish to learn more about

memories as soon as they are able to. They are

a Beaches vacation and on resort autism

also looking for organizations that are trained Beaches Resorts, who go above and beyond,”

programming.

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requests.

and CEO. “The professionalism, dedication Resorts is second to none, and we are thrilled to continue our partnership to provide longlasting support and impact.”

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The Beaches Resorts ACAC recertification and extension builds on the existing

March 2021

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Modified check-in options for private, inroom, check-in.

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Availability of sensory toys as well as DreamPad pillows for children’s use.

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Modified design and decoration in Kids

measures in place to serve this specialized

Camps and key entertainment areas to

community as well as those with sensory

create a more sensory-friendly environment.

sensitivities including:

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A Culinary Concierge program to support specific dietary restrictions and special

said Myron Pincomb, IBCCES Board Chairman and enthusiasm of the team at Beaches

A dedicated toll-free number to Beaches’ Special Services Team, certified by IBCCES,

and autistic individuals are looking forward to

and certified in autism, particularly leaders like

An optional service of ‘One-on-One Beaches Buddy’ providing personalized, private

later, the resort company then became the

“Like the rest of the world, we know families

Changes to protocols and physical space to accommodate various needs.

Resorts: Amazing Art with Julia. Two years

Center (ACAC), recognized by IBCCES.

An annual onsite audit and review by the

Additionally, Beaches Resorts’ industry-

In-depth education for Beaches Resorts

leading Platinum Protocols of Cleanliness

staff, with 40 credit hours on autism

were created with consideration of guests

sensitivity and awareness, centered on

with sensory disorders. While first meeting

communication, motor skills, social skills,

rigorous health and safety standards, the resort

environment awareness, emotional

company ensures the use of low-fragrance

awareness, bullying, early childhood

cleaners, fragrance-free hand sanitizers and

identification, transition to adulthood, and

other products to ensure guests with sensory

more.

disorders have an enjoyable and safe experience.

Advanced training with particular emphasis on the company’s Kids Camps, Entertainment, Food & Beverage and Watersports operations.

Complimentary COVID-19 testing is also available to all registered guests at Beaches Resorts prior to their departure.

March 2021

HI FRIEND

SHOW YOUR PROPERTY

SANDALS NEGRIL

With its blissful ambience of laid-back cool and uninhibited revelry, Sandals Negril epitomizes the free-spirited personality that has long made Negril the exotic playground of choice for fun-loving pleasure seekers. Here on sands of pure white kissed by a sea of aquamarine, this decadently carefree Caribbean beach resort is nestled within lushly landscaped acres along the island’s legendary Seven-Mile Beach, putting you

March 2021

closer to the water than anywhere else in Negril.

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SHOW YOUR PROPERTY

STYLE MOMENT

SANDALS GRANDE ST LUCIAN Our Ladies at Sandals Grande St Lucian Spa & Beach Resort are superstars! They understand how to step out in style moments, whether they are celebrating International Women’s Day or the Sandals Foundation’s Birthday!

1. Yancia Isaac – always a bright spark in the Front Office, sporting her new naturals. 2. RedLane Spa’s Roma Augustin knows how to rock her blues. 3. Loyalty & Travel’s Bebiana Mangal is Miss

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Universe Saint Lucia 2019-2020.

4. Jamin Emmanuel, with her wonderful cakes, knows how to develop a sweet tooth in any fairy. 5. Weddings Manager Amenda Augustin, doing it with grace every time.

STYLE MOMENT 6. Kerma Mondesir – not just another Photoshop lady – more the – “Who’s that girl?” 7. Lorina Medar knows how to deliver her Room Service - with smile and personality.

March 2021

GM SPOTLIGHT

KEVIN CLARKE GENERAL MANAGER SANDALS OCHI BEACH RESORT

March 2021

A fashion enthusiast who is secretly called ‘Mr. Dapper’. Regardless of the

function or the theme he is always sprucely attired. He literally has a pair of socks to match any and every outfit he wears… smart and tastefully done.

GM SPOTLIGHT

Kevin Clarke leads the happy team to welcome the first guests to resort’s recent reopening.

His eye for detail goes beyond his wardrobe, it’s

their expectations.” He said as he reflected

a part of his way of life, he walks the resort and

on the past. “I knew my goal and given the

sees the least odd item out of place. There could

opportunity, I was determined to work hard

be six glasses on a tray and he is able to pick out

to make it happen. My beautiful mom taught

the odd one that has a different shade drink. It’s

me to pray and believe in prayer and even

always a pleasure to be in an event planning

today I continue to practice her rituals.”

meeting with him, by the time the meeting is

Mr. Clarke has a perpetual creative love for

over everyone is pumped up and has a clear idea

any form of art. He is also a brilliant artist, he

and vision of what to expect.

paints, draws and refurbishes old paintings during his down time.

His detailed vision allows his team be more aware and ensure everything is done right the first

He is also a melophile (music lover), and

time. This leadership style also encourages team

knows all the genres of music and their

members to aim to exceed his and the company’s

history. For sure Mr. Clarke has not mastered

expectation.

the dancing world even though his team

Kevin Clarke the stately GM hails from a small

parties. To see him rock to the music, just

community in Lucea and started with Sandals in

play “Champion” the song the Sandals Ochi

1991 at Sandals Negril as a waiter. “This was my

team has bestowed on him whenever he is

first job and I was thrilled and ecstatic. I was so

requested to dance or take the stage.

happy I went the extra mile (legally and ethically) to ensure all my guests were happy and exceed

CONT’D ON NEXT PAGE

March 2021

continues to teach him at Managers Cocktail

GM SPOTLIGHT

Kevin Clarke the stately GM hails from a small community in Lucea and started with Sandals in 1991 at Sandals Negril as a waiter. “This was my first job and I was thrilled and ecstatic. I was so happy I went the extra mile (legally and ethically) to ensure all my guests were happy and exceed their expectations.”

GM Clarke celebrates the Sandals Foundation 12th birthday in fine style with resort guests and team members.

Mr. Clarke is a great leader who is described by

Our company is so powerful and amazing and

his team as an affable, professional and down

offers so much opportunity for all of us to grow. I

to earth Boss who operates with an open door

too was given the opportunity and I know there

office. The team can always stop by to see him.

are many more. Let’s all work together and

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continue to make Sandals Resorts unstoppable”.

He believes in his team, and pushes everyone

Mr. Clarke’s personal mantra? Happy staff, equals

to excel. “I know one day when I visit our sister

happy guests and happy guests equals happy

resorts I will be happy to find most of my team

new guests.

in managerial positions all over our company.

March 2021

EXPRESS YOURSELF

RECLAIMING ME Naomi Thorney Club Sandals / Sandals Ochi

Why are you trying to contradict me?

It’s time I reclaimed my glory

Taking everything I say, using it against me

Rid myself of the shades that you force

But still I fall

upon me,

Knowing the toxicity of your love.

I will retract my paint brushes that I

Knowing I’ll be living a life of contradiction Living my life as your toy A useless contraption I fell in love and became blindsided by your deception How could I be such a fool? I became your personal canvas Instead of painting me in colours You painted me in shades Dimming my glow

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In the art of breaking me you became a pro.

willingly handed you, And paint my own canvas of the many colours I should have been; It’s time I become the girl I dreamt to be I am a rainbow and shades just doesn’t suit me.

EXPRESS YOURSELF

I CHOOSE TO CHALLENGE Tenneil Tate Club Sandals/ Sandals Ochi

I choose to challenge

So I choose to stand,

The idea that as a woman,

To believe in myself;

I have no rights, but the rights to be

To acquire generational wealth

In the kitchen and being by a man’s side.

And not poor mental health.

I choose to challenge

I choose to be different

The definition of a woman’s worth,

and accept myself as such

For we are builders of this earth

to love, cherish and protect me,

Nurtures, sustainers and creators of growth.

and know that it is enough.

I choose to challenge

These are my choices

The idea that love

As a woman of worth

Equates to hurt,

And I choose this challenge

That I am nothing but what you think

To share them with other

I deserve.

Women of this world.

I choose to challenge Accepting abuse as normal, To be subjectified & objectified As compliments and standards. These are not my choices,

For the thought of us breaking free brings anguish and anger to our society. So today let us choose to challenge This way ward mentality and move forward as a woman of prosperity

Just one’s imposed on me, That I will no longer

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Accept as my reality.

HI FRIEND!

SANDALS LA TOC Sending greetings to our friends

BRADLEY

KIMMA

CLUB SANDALS

ENTERTAINMENT

MERVIA March 2021

REDLANE SPA

NEW PARENT

BRADNICKA ROLLE

Sandals Emerald Bay Assistant Wedding & Event Manager

Date of Birth: March 23, 2020 Baby weight: 8lbs Place of birth: New Providence

Becoming a mother is a blessing, Adair has made me see a new side of myself awakening the essence of my maternal nurture. My goal is to ensure Adair is welltaken care of. I promise to teach Adair values that will enhance her God-given gifts and abilities.

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Baby’s Name: Adair Saunders

SPOTLIGHT ON

Life on the Road

PERNELL G WINT Business Development Manager Northern California

Sandals Resorts International is supported by several other organizations that help us to keep creating the magic we have been creating for the past 40 years. One such partner is Unique Vacations Inc. who keeps the guests flowing into our hotels at an unmatched rate in our industry. This segment has been created to highlight the business development team from UVI. These Sandals Ambassadors, many of whom started on our resorts, travel across the world meeting with travel agents and prospective guests to convince them that Sandals or Beaches should be their pick for the ultimate vacation. Here is a peek into their world.

How many days per year/month are you on the road? During the COVID19 pandemic crisis, because of our safety and some of the counties on shutdown, our schedules were adjusted somewhat and monitored carefully. My normal schedule out on the road is Tuesdays to Fridays

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weekly, which would be approximately 200 days

per year, not including holidays and vacations .and the periodic weekends worked for scheduled events. I am on the road 12 months of the year.

SPOTLIGHT ON

Do you work alone? Yes, I work alone with the exception of when our Regional Director of Sales or the Senior Regional Sales Manager of the West Coast Region comes in to spend some time in the

the USA. I was very fortunate that I was considered for an open position in Northern California. My years of experience working at the resort and the Call Centre, made the transition easy.

region, and offer support. Please also note that

How often are you in an actual office?

other members of the Senior Leadership team

I have a fully equipped home office

from our corporate office do visit from time to

where I spend 1 full day on a Monday and

time as well.

approximately 2 hours per day after returning

What’s the longest distance you have driven/ flown for work? The longest I have even driven for work is a 5 hours round trip. I have also had to fly back to the Caribbean for a familiarization trip escorting travel Advisors for Live Events.

What do you miss most about Jamaica when you are working? My current role is different from my job in Jamaica. However I would say I miss collaborating with some of my colleagues at the Call Centre. But most of all, I miss being able to get lunch from Rainforest Seafoods, a bowl of soup from the Deli, and a few patties!

off the road for the rest of the week. What part of your job do you like the most? There are a lot of components of the job that I truly enjoy, but the most important part for me is seeing my work and support to the travel advisors in my territory being translated into actual bookings. What is something you don’t like about your job?Scheduling an appointment, driving for an hour or two and then there’s an unexpected cancellation. However, this role requires you to think on your feet so I usually have a plan B. Is there anyone you would like to shout out on resort?

you have a favourite property? While sentiments are attached to Sandals Royal Caribbean where I worked for many years, I think Sandals South Coast would be my favourite resort.

Yes, I would love to shout out Christopher Elliott and his entire team at Beaches Negril. They have always been an absolutely amazing team. This was especially evident during my Back to the Beach trip with some of my travel advisors in January. Special shout out as well to Nickesha Greenfield the resort

How did you become a Business

sales manager and supportive sales team, the

Development Manager?

front office and weddings team, you guys are

After leaving Sandals Royal in 2004, I went

awesome!

to the Call Centre, and in 2018 I migrated to

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So between you and well… all 15,000 of us-do

CAREERS

POSITIONS AVAILABLE ASSISTANT HUMAN RESOURCES MANAGER

HUMAN RESOURCES COORDINATOR

SANDALS GRANDE ST LUCIAN

The Assistant Human Resources Manager will

The Human Resources Coordinator is responsible

support the Human Resources Manager to deliver expert guidance. coaching and support

for providing administrative and clerical support to the Human Resources Department. He or

on the full range of HR activities.

she is expected to be a conceptual thinker with

•

skills and the ability to multitask and adapt in a

• • • • •

Bachelor’s Degree in Human Resource Management or Management Studies A minimum of three years in an HR leadership/ supervisory role

excellent organizational and time management fast-paced environment.

•

College or University Degree in Human

Working knowledge of Microsoft suite of

Resources or related field and/or equivalent

applications including Office, Outlook and

experience.

Excel Familiarity with HR information systems Solid organisational and team building skills Excellent written and oral communication skills

Deadline for application: April 15, 2021 Email: recruitsgl@grp.sandals.com Subject: Assistant Human Resources Manager

• • • • • • •

A minimum of three (3) years’ related experience required Exposure to Labour Laws and employment regulations. Exposure to payroll practices. Excellent organizational skills and attention to detail. Computer literate with knowledge of computer applications and software. The ability to work under pressure Strong decision-making and problem-

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solving skills.

GET MORE INFORMATION AND CURRENT VACANCIES AT

Deadline for application: April 15, 2021

http://infonet.sri.sandals.com

Subject: Human Resources Coordinator

Email: recruitsgl@grp.sandals.com

March 2021

THE BUZZ

NEGRIL CELEBRATES INTERNATIONAL WOMEN’S DAY Sandals and Beaches Negril in celebration of International Women’s Day paid surprise visits to the homes and work places of some leading females in the community. The resorts’ general managers and public relations team presented the ladies with gift packages and awards of recognition for the impact they’ve been making in some key focus areas in their communities; these areas included education, social work, volunteerism, health care, environmental stewardship and community outreach. Sandals and Beaches Negril also treated their female team members to a host of events to mark the special day. The ladies were engaged in dance classes at Beaches Negril, power talk sessions, luncheons, surprise gift giving, and a very relaxing wine and design (paint and sip) session at Sandals Negril.

Angela Thorbourne (right) Community Health Aide at the Savanna-La-Mar Health Centre collects her certificate and basket of goodies from Regional Public Relations Manager for Sandals and Beaches Negril Jervene Simpson who stopped by her place of employ to surprise her. Mrs. Thorbourne was selected as one of ladies the resorts

March 2021

honoured for International Women’s Day because of her

contributions in the area of health care and community service.

Jean Brown (centre) is the centre of attention after she received a courtesy visit from General Managers at Sandals Negril David Latchimy (left) and Beaches Negril General Manager Christopher Elliot on International Women’s Day. Brown, a teacher at Negril All Age School is a force to be reckoned with in the areas of education, christian ministry, drama, environment, volunteerism and so much more. The resorts selected her as one of the leading ladies to be honoured for her service to the community as part of their International Women’s Day celebrations.

THE BUZZ

Sandals Negril’s leading female managers pause from their wine sipping and art designs for a photo op. The ladies were honoured on International Women’s Day for the impact they’ve made in the tourism industry and many other aspects of life.

Busily creating their artistic designs were the leading female managers of Sandals Negril who were engaged in a Wine and Design session as part of the resort’s International Women’s

March 2021

Day celebrations.

THE BUZZ

SANDALS FOUNDATION MAKES BIG DONATION IN ANTIGUA

During an award ceremony on March 23, the Sandals Foundation donated school supplies to the school-aged participants in the Department of Youth Affairs’ Annual Youth Leadership Training Programme. Twenty-two youth, ages 16 to 35, participated in the three-week programme. Seminars on transformational leadership, positive youth development and climate change were among the areas of focus. The Annual Youth Leadership Programme came on stream in 2006, with over 600

March 2021

youth being trained, to date, in Antigua & Barbuda. Two of the participants (left) accept their prize.

March 2021

THE BUZZ

SANDALS REGENCY LA TOC CELEBRATES INTERNATIONAL WOMEN’S DAY On the occasion of International Women’s Day on March 8, 2021, the women of Sandals Regency La Toc were treated to a special luncheon which included a presentation from a local psychotherapist on handling stress amid the Covid-19 pandemic. They were also invited to create fascinators to express their individuality.

Training & Development Manager Maxine (R) shares an elbow bump

creations.

with Spa Manager Kim.

March 2021

The women of Sandals Regency La Toc show off their fabulous fascinator

Loyalty & Travel Concierge Jacquelyn chose natural

Loyalty & Travel Concierge Jacquelyn chose natural flowers for her fascinator

flowers for her fascinator for a more natural look.

for a more natural look.

March 2021

THE BUZZ

Informa�on Technology Division 02-2021

THE BUZZ

CELEBRATING OUR LADIES AT SANDALS GRANDE ST LUCIAN

International Women’s Day 2021 gave us the perfect opportunity to celebrate our women. These are the homemakers; the backbone of the families; the go to for those who fall and scrape their knees; the go to for all the band aids in the whole world. We wanted to salute them. So while previously at Sandals Grande St Lucian Spa & Beach Resort, we had spent some time dressing up our special wall for our Independence Anniversary, we brought our Women to The Wall! These are only some of our

March 2021

spectacular ladies, who step up and represent every day! Here’s to our ladies who are invincible!

THE BUZZ

SANDALS NEGRIL ENDS EXCITING QUIZ SEASON Quiz season at Sandals Negril was hot! (cue

Landscaping/Security go up against one of the

Skillibeng’s voice) and as the resort came out,

season’s favourites Dining Room/Bar and boy was

pots, pans and stress balls in hand for the

it an exciting battle. In the end, Dining Room/Bar

final show down it dawned on many that the

swiped the trophy from Land/Sec with a score of

action packed activity was coming to a close.

71-57. The winning team received a $100,000 cash

Spearheaded by the Learning and Development

prize, dinner for five, a catamaran cruise, medals,

Department, teams throughout the resort

certificates, trophy and of course bragging rights.

wowed spectators match after match and

Second place winners Land/Sec walked away with

everyone looked forward to the daily quiz

a $50,000 cash prize, dinner for five, medals and

commentary on the resort’s internal newsletter;

trophies. Other prizes were presented to MVP and

the Grapevine. Finals saw defending champions

3rd place winners.

Winners Dining Room/Bar are in celebratory mode after the Sandals

2nd place winners Landscaping/Security collect their winning

Negril Challengers Quiz finals ended in their favour.

cheque

was the place to be for the Sandals Negril Challengers Quiz finals

March 2021

The Bayside stage

PICTURE PERFECT

Love and Loyalty! The Loyalty and Travel team at Beaches Turks and Caicos embodies excellence. Can’t you tell just

March 2021

looking at this picture?

PICTURE PERFECT

When you think about the butler service at Beaches Turks and Caicos, just think one word-ELITE (In every single sense of it too).

Sandals South Coast Butler Camille was more than thrilled to return to her old school, Townhead Primary bearing gifts of school supplies, back courtesy of the Sandals Foundation and Pack For a Purpose

March 2021

packs and PPE items

PICTURE PERFECT

General Manager at Beaches Turks and Caicos, Jamie McAnally (left) paused for a quick picture with his new NEGRIL2 social media and intranet coordinator, Shamara Pompey- Gardiner. You go Shamara!

Peter Rodd Butler Manager at Sandals Grenada specifies the details of Sandals Platinum Protocols of Cleanliness in a weekly forum with hospitality

March 2021

stakeholders.

Sandals South Coast leading ladies of the food and beverage team (l-r) Alicia Wray, Suzette Bailey-Anderson and Rochelle Grindley proudly celebrate women making strides in the hospitality industry.

Lawrence from Watersports looks like he h

South Coast PR Manager, Rochelle how to d to the pier.

PICTURE PERFECT

Beaches Negril managers and team members captured during their EHS led World Wetlands Day tour.

Beaches Ocho Rios’ Watersport attendant Duwayne his regular test to ensure the pool

has his hands full trying to teach Sandals

has the correct

drive a boat. Good thing they were still tied

chemical content and remains safe.

March 2021

Irons, caught doing

March 2021

PICTURE PERFECT

Antonio Lazaro (right) recently received the WOW award for

Beaches Ocho Rios’ Storeroom Assistant, Janoy Watson

the butler department at Beaches Turks and Caicos. This

quickly discards the box as soon as he has unpacked its

came after he blew his guests away with a sweet gesture,

contents in keeping with the department’s mandate.

welcoming them home and urging them to stay safe. His manager, Lucy Pfinu presented the award.

PICTURE PERFECT

Call her Wonder Woman! Anesha Beckford from the Maintenance Department at Beaches Turks and Caicos is

Sandals South Coast is renowned for its immaculately appointed landscaping and they have a great team to thank for that including Andre (l) and Javin pictured here who are responsible for the main piazza gardens.

March 2021

undoubtedly a superstar. We could not let International Women’s Day slip by without showcasing a bit of her power.

PICTURE PERFECT

Strength, no weakness! Beaches Turks and Caicos’ front office team members, Mark (left) and Reneven were flexing a bit for the PR--razzi. No wonder Arnold Schwarzenegger keeps saying he’ll be back.

Natrice from the Spa at Beaches Turks and

March 2021

Caicos is always, always

dolled up!

PICTURE PERFECT

(L-R) Beaches Turks and Caicos’ Michel Daceaus, Gamel Chin, Delano Arthurs and Rayon Williams were among a few others from the resort who received the Pandemic Icon Award. The men were rewarded by the Hotel and Tourism Association for all their hard work throughout the pandemic. Well done, team. You rock!

Groups and Conventions at Sandals South Coast collects a bag of goodies from Laura Elmore of Global Dream Vacations on behalf of the Sandals Foundation.

March 2021

Simone Grey, Director of Sales,

PICTURE PERFECT

Sandals Ochi’s Spa Manager, Nicola Lattery is a dancing Richard Rowe, concierge at Beaches

controls her.

Turks and Caicos is one of the kindest and most humble team members you will meet. He absolutely hates the spotlight and only approved this photo after an hour of pleading. He’ll probably avoid us after seeing it here too.

All our Sandals South Coast Stewards are superstars but these three – Jerene, Jennifer and Patrick really captured our hearts with their unwavering support and commitment this past month.

Diced Pineapples Sandals South Coast Bartender, Daishalee

March 2021

just loves that there is an

abundance of fresh fruit readily available on Jamaica’s south coast and she makes sure to incorporate them into her amazing cocktails.

PICTURE PERFECT

enthusiast, as soon as the music starts her energy and movement

Sandals Ochi’s GM Kevin Clarke shares a light moment with team housekeeping

Landscaping Manager Dale does his regular rounds doctoring his plants in his greenhouse at Sandals Royal Plantation.

March 2021

as he greets each group of ladies on International Women’s Day.

PICTURE PERFECT

F&B Director, Fitzroy Christie was on hand to serve Sandals Ochi’s beautiful ladies

Georgia Black has the winning attitude

during a special lunch on International Women’s Day.

All our Sandals South Coast Stewards are superstars but these three – Jerene, Jennifer The Beaches Ocho Rios

and Patrick really

team did the Happy

captured our hearts with

Dance symbolizing their

their unwavering support

happiness to see their

and commitment this

valued guests back at

past month.

March 2021

the resort.

PICTURE PERFECT

e to book her next guests’ vacation to Sandals Royal Plantation.

Watch cake! Watch talent! Watch birthday! Beaches Turks and Caicos’ General Manager, James McAnally (left) and Executive Chef, Colin acknowledged the Sandals Foundation’s 12th anniversary recently. Who wore the SF shirt better, the cake or the GM?

March 2021

Watson were beaming with pride when they

PICTURE PICTURE PERFECT PERFECT

Abigail Prosper, one of the servers from the Cricketer’s Pub at Beaches Turks and Caicos is one of the warmest team members one will meet. She is always courteous and always smiling...even behind her mask.

March 2021

Just name the drink… Sandals Royal Pla

Café de Paris is every sweet lover’s haven at Beaches Negril – and well it also served for a great backdrop to capture some of our awesome female employees on resort.

Welcome to the Red Lane Spa! And how may we rejuvenate you today? Who can resist such a greeting from talented spa therapists (from left) Natalie, Maxine and Colleen at the Beaches Negril award winning spa?

March 2021

antation’s Bartender, Kevaughn is ready to serve you.

PICTURE PERFECT

So let’s talk about our female powerhouses at Beaches Negril! They are change

Sandals Ochi’s Club Sandals team has raised th

makers, leaders, the voice of reason, trailblazers and a host of other accolades that

strolled the beach and into the sea with their pe

sum them up quite perfectly – here, powerhouses (from left) Giselle, Nickesha and

guests. Shanana and Lori in action.

Wendy grace our lenses.

Happy days are back at Beaches Ocho Rios as team members line the walkway waving flags, dancing and welcoming their valued guests during

March 2021

the resorts reopening.

PICTURE PERFECT

he bar and have the guests asking for more as they

ersonalized rehydration shirts serving our valued

Team Members at Sandals South Coast absolutely love fried chicken and we’re sure it’s because of all the love that Chef George Reid puts in

March 2021

when he’s preparing it.

PICTURE PERFECT

Sandals South Coast Engineering Secretary, Sani takes a q

with a representative during a mini Health Fair at the resor

March 2021

Daceann Ricketts from the HR department is just grateful

It’s Saint Patty’s Day at Sandals South Coast and Playmaker Leon and his little Leprechaun are absolutely up to no good.

PICTURE PERFECT

quick break from administrative duties to get a health check up

rt.

Chef Junior Downer displays mouth-watering cakes to celebrate Sandals Foundation 12th Birthday at Sandals Ochi.

March 2021

l for another happy day at Sandals Ochi.

PICTURE PERFECT

Kimone, Tavia and Chantal- the fun crew from Beaches Ocho Rios’ Kids Camp kept the celebration rocking

Sandals Ochi’s managers in stiff com

session at the resort using their crea Holgate and Mr. Denny.

as the resort welcome its first guests during the reopening. All our Sandals South Coast Stewards are superstars but these three – Jerene, Jennifer and Patrick really captured our hearts with their unwavering support and commitment this past month. The man of many talents… even with closed eyes Beaches

March 2021

Ocho Rios’ General

Manager Brian Roper still has the moves.

PICTURE PERFECT

Sandals Golf and Country Club’s Marcia Gardner enjoys a tasty meal at Sandals Ochi’s Women’s Day Celebration.

mpetition to wow the resort’s guests during the daily rehydration

ativity, initiative and talents. (l-r) Ms. Pringle, Mr. Pinnock, Mr.

Everette (l) and Rezzo from the Sandals South Coast Engineering department know all about moving in silence while staying on top of their game to ensure the luxury-included resort runs at its

March 2021

optimum at all times.

PICTURE PERFECT

March 2021

Tevin from the Entertainment

Department at Sandals Royal Caribbean gets set to cut the cake to mark the 12th birthday of the Sandals Foundation.

Sandals Ochi’s Noel Anderson watches diligently as soon as a guest leaves the lounge chair then sanitizes immediately. This is a part of the Sandals/Beaches Platinum Protocols.

PICTURE PERFECT

The Butterfly (Oresha) and the bandana pair (Rushane and Sherrine) created the perfect backdrop for Beaches Ocho Rios’

Neville and Natalie from the Entertainment Department at Sandals Grande St Lucian were the first on the scene once we announced that we were doing a photoshoot for the Foundation’s birthday. We tried to sneak up on them but they were too quick for us. All we managed to get was one picture each, well masked and well behaved.

March 2021

reopening pictures.

PICTURE PERFECT

Sandals Grande St Lucian Spa & Beach Resort Team M

Crystal George from Sandals Grande St Lucian is very proud of her Kimono’s Restaurant and she is just as proud of the work of the Sandals Foundation.

L-R – Jadine; Vernette; Rhea; Shanna D – The original dream team from

March 2021

Sales at Sandals Grande

St. Lucian Spa & Beach Resort, hanging out together and celebrating the Foundation birthday.

PICTURE PERFECT

Members celebrating the 12th anniversary of the Foundation.

Petronilla Cazabon Photoshop Manager at Sandals Grande St Lucian Spa & Beach Resort, caught in motion and sporting her Sandals Foundation tees in celebration mode.

March 2021

We were not able to break her stride, not even for the shot!

PICTURE PERFECT

Jacqueline Moses, Housekeeping Supervisor at Sandals Grande St Lucian Spa & Beach Resort. Jacqueline embodies “the house that Butch built”. She is tough, caring, efficient, dependable. She is an outstanding Sandals Grande Lady, admired by her peers.

Roshain caught in the act, carefully putting away one o

‘gold rings of bloom’ in the wedding storeroom at Sanda

March 2021

Plantation.

Anecia Nicholas, Facilities Manager at Sandals Grande St Lucian Spa & Beach Resort. Usually Anecia is striding around the resort putting things in place. So it was rare to catch her on the swing set. We had to do her the injustice of taking her photo.

Judie Auguste, Executive Assistant to Winston Anderson, Managing Director at Sandals Grande St Lucian Spa & Beach Resort. Always hidden in the background, we were happy to capture Judie out in the open, and in celebration mode. She had to join the party for the Foundation.

PICTURE PERFECT

of his

als Royal

Executive Housekeeper, Peaches Irons-Carter is in total agreement that the food served at the special Women’s Day luncheon at Sandals Ochi was simply delicious and yummy.

Sandals Royal Caribbean’s General Manager Dawn Smith is all

Smiling eyes can definitely be seen at Sandals Royal Plantation as the beautiful ladies Shari and Chrisann assiduously go about their daily tasks.

March 2021

dressed and ready for another day on the job.

PICTURE PERFECT

Resort Sales Manager at Sandals Negril Fabriella Wynter is ready, vino in hand and her easel positioned as she prepares for the wine and design event as part of the resort’s International Women’s Day celebrations

Anthony Gardiner Sandals Emerald Bay

March 2021

beautiful Long Island in the Bahamas. H

Regional Public Relations Manager for Sandals and Beaches Negril, Jervene Simpson (right) came bearing gifts courtesy of the Sandalsd Foundation to the ladies of the Savanna-La-Mar Women Centre recently.

PICTURE PERFECT

y’s Watersports Beach Attendant hails from the

He is excited to interact with the visiting guests daily.

Assistant Butler Manager, Tsoxroy and Butlers Jazeene and Odania were not left out of the guest

Royal Caribbean’s Kitchen is always ensuring his guests are properly taken care of on the buffet line.

rehydration session at Sandals Ochi, they too had wow factors and raving reviews.

March 2021

Emanuel from Sandals

PICTURE PERFECT

Treisel from Club Sandals at Sandals Royal Caribbean flashes a radiant smile as she shared fellowship with team members at a recent lunch event at the resort.

The dynamic Yanique flashes her head to the surprise shot of the lens during her special Women’s Day luncheon at Sandals Ochi.

In the excitement of the

March 2021

reopening of Beaches Ocho

Rios, General Manager Brian Roper demonstrates the ‘Thunder Clap’ move to his happy team.

PICTURE PERFECT

Poor Imoteop (right), just can’t ever seem to get a photo of himself inside the Sandals South Coast Main Store room without his colleagues, Alrick and Garth stealing the camera’s focus. It’s a good thing they’re all such good

Travel & Loyalty Manager, Gayonne explains the five parts of empowerment (social, educational, economic, political and psychological) during a special Women’s Day luncheon at the Sandals Ochi.

March 2021

friends.

PICTURE PERFECT

Always the life of the party, our enter shutterbug If they ever decide to switch careers they have a sure shot as artists! Here, Sandals Negril managers (from left)

All our Sandals South

Rosalind, Tessian and Tavia-Shea show

Coast Stewards are

off their creations at the International

superstars but these

Women’s Day wine and design activity

three – Jerene, Jennifer and Patrick really captured our hearts with their unwavering support and commitment this past month.

Sandals Negril bartender Earl gave us

March 2021

two thumbs up, so it’s

safe to say that drinks were on the house at the swim up pool bar.

Ricky from Sandals Royal Caribbean making sure his guests have enough cold towels on hand.

The Sandals Grande St Lucian 2018-2019 Diamond Team Member Verneil Emmanuel receives her prizes from the Executive Chairman Adam Stewart.

March 2021

rtainment team members at Sandals Negril paused were captured by the resort

PICTURE PERFECT

Leandra and Denese the fabulous two from Sandals Ochi’s Resort Shop are always happy and ready to sell guests and team members alike

Chef Shiann i

items from their wide array of merchandise.

her winsome

Along with offering the ladies of Sandals South Coast tips for living their best life, the BEING HER! Virtual Women’s Workshop also provided some treats for living life

March 2021

comfortably and here

are some of the lucky ladies who will be doing just that.

PICTURE PERFECT

smile as she begins her daily prep routine.

Sanique from Sandals Royal Caribbean’s Housekeeping Department enjoying her meal during a Power Lunch with the General Manager.

Scavenger Hunt winners Judian from the Photoshop and Kayon from the Bar Department at Sandals Montego Bay, gleefully showing off their prizes.

March 2021

is one of the stars at the pizzeria at Sandals Royal Caribbean and she flashes

PICTURE PERFECT

The birthday of Ms. Vilma our EHS Manager at Sandals South Coast was such a big deal we had to celebrate it twice and with her usual vibrant energy and infectious passion for life, she didn’t mind at all. Barbara Sewell strikes a candid pose for our lens at Sandals Royal

March 2021

Plantation.

If smiles behind the mask was a person then it would definitely be Beaches Beaches Negril came all the way through with their balloon pop fundraising table set up for Sandals Foundation’s 12th birthday celebration

Negril’s concierge agent Lucine Mairs.

PICTURE PERFECT

Entertainment Coordinator, Sherrine strikes a pose for Sandals Foundation 12th Birthday celebration at Beaches Ocho Rios.

We can just call him Ardent Alex! This Beaches Turks and Caicos bartender approaches his role with a level

Guests at Sandals South Coast just can’t get enough of Melissa’s Crepes – as seen in Forbes Magazine. They are just oh sooo delicious!

March 2021

of passion that is unmatched.

PICTURE PERFECT

Roland the Butler from Sandals Roya Manager Shanique. Deandra from Sandals Ochi’s Epix department hugs her token she received as spot prize during a special

All our Sandals South

celebratory luncheon on International

Coast Stewards are

Women’s Day.

superstars but these three – Jerene, Jennifer and Patrick really captured our hearts with their unwavering support and commitment this

March 2021

past month.

Karena Bentley from the Sanitation Department at Beaches Ocho Rios is a master at what she does. Here she takes pride in washing the glasses.

PICTURE PERFECT

The popular Jhavon Nelson consistently delivers service excellence to his guests at Beaches Ocho Rios and continues to receive rave reviews on the Loop.

al Caribbean collecting his training certificates from Learning and Development

Turks and Caicos’ Butler Manager Fabion Lodge, (centre), he’s going to reward his team. He was captured here presenting certificates to Butlers, Ceomar Williams (left) and Austin Heath. This took place at their end of month meeting and rewards session. Kudos to them!

March 2021

One thing about Beaches

PICTURE PERFECT

The Executive Chairman addresses the management team at Sandals Grande Antigua.

Have a sweet tooth? Sandals Sout

you’ve been dreaming of with her e

March 2021

Paris.

Sandals Negril dining room team members captured in the resort’s Bayside Restaurant

Butler Gladstone on duty at Sanda expectations as usual.

PICTURE PERFECT

The Sandals Grande St Lucian 2018-2019 Diamond Team Member Verneil Emmanuel

th Coast Barrister Trician is the answer

endless serving of delights at Café de

when by sneak up and take a surprised picture of Sandals Royal Plantation’s Training & Development Manager, Champion Lady Roxanne in her office.

March 2021

als Royal Plantation to surpass his guests’

This is the face you get

PICTURE PERFECT

The ladies from the Resort Shop at Sandals Halcyon Beach were on a mission to market their wares. They wanted to create maximum exposure, and of course our cameras, always on the prowl, caught them in the act. All our Sandals South Coast Stewards are superstars but these three – Jerene, Jennifer and Patrick really Jacqueline Moses, Housekeeping Supervisor at Sandals Grande St Lucian Spa & Beach Resort. Jacqueline embodies “the house that Butch built”. She is tough, caring, efficient, dependable. She is an outstanding Sandals Grande

March 2021

Lady, admired by her peers.

captured our hearts with their unwavering support and commitment this past month.

Rochelle fr

of the mos meet.

PICTURE PERFECT

And then we found the entertainers. Just in between games, the Sandals Halcyon Entertainment team are always looking for a good time. The least we can do is document them for posterity.

rom Sandals Royal Caribbean is a bundle of energy and one

The Spa Team at Sandals Halcyon Beach wanted to spread the love. They actually contacted us to make it happen for them. We could not say no to such a request.

March 2021

st customer service oriented team members you will ever

PICTURE PERFECT

Sandals Antigua’s General Manager Matthew Cornall greets the

Assistant Food & Beverage Manager Sean Davis joins

Revenue M

Executive Chairman during a recent visit.

the Executive Chairman for a photo op at Sandals

Executive C

Antigua.

The Executive Chairman Adam Stewart, is flanked by Assistant Executive Housekeeper at Sandals Grande Antigua Scotty Nelson, Operations Manager Diahann HibbertBacchus and Front Office Manager Leslie Warner during his visit to Antigua.

All our Sandals South Coast Stewards are superstars but these three – Jerene, Jennifer and Patrick really captured our hearts with their unwavering support and commitment this past month.

General Manager Matthew Cornall joins the Executive Chairman as

March 2021

he presents former HR

Manager Mrs. Veronica Carlos with a token of appreciation.

Hotel Mana Stewart

Chairman during his visit to Sandals Antigua recently.

ager Leighton Josephs shares some lens time with Mr.

On Monday, March 15, health officials in Antigua & Barbuda vaccinated over 200 team members on resort at Sandals Grande Antigua. (From left) Weddings Events Assistant Manager Lydia Timothy, General Manager Matthew Cornall and Director of Sales, Groups and Conventions Nadi Alphonse show their status after taking the Astrazeneca vaccine.

(From Left) Spa Manager Kafi Samuel, Retail Manager, Revenue, Maria Jeffery and Training and Development Manager Matara Murphy recognise International Women’s Day at Sandals Antigua.

March 2021

Manager, Photo and Video Levor Ricketts, greets the

PICTURE PERFECT

March 2021