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Page 1 April 2019
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HI THERE! WHAT’S INSIDE
04 BEACHES CERTIFIED AUTISM FRIENDLY MAKING NEWS
HOW 08 SANDALS 12 CHANGE YOUR BOSS STYLE MOMENT
CAREER DEVELOPMENT
NEGRIL
SEES YOU
16 SANDALS EMERALD THE BUZZ
BAY
21
SPOTLIGHT ON
TIMOTHY NEWBOLD
26 PICTURE PERFECT PHOTOS
HELP US MAKE INTOUCH BIGGER AND BETTER THAN EVER Reach out to your PR Managers and find out how you can contribute to your favourite staff magazine!
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Page 3 April 2019
M A K I N G N E WS
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M A K I N G N E WS
CERTIFIED!
Beaches Resorts becomes first resort company in the world to attain advanced Certified Autism Center credential With Autism Awareness Month coming to a close, Beaches® Resorts is proud to announce its commitment to enhancing its autism-friendly resorts by now becoming the first resort company in the world to attain the Advanced Certified Autism Center (ACAC) designation by the International Board of Credentialing and Continuing Education Standards (IBCCES). This new certification training to be completed in May spans all three Beaches Resorts – Beaches Negril Beach Resort & Spa and Beaches Ocho Rios Spa, Golf & Waterpark Resort in Jamaica, and Beaches Turks & Caicos Resort Villages & Spa in Turks & Caicos – with a core focus on the company’s Kids Camp, Entertainment and Watersports operations, as well as staff from other areas of the resort. In April 2017, Beaches Resorts led the charge and became the first resort company in the world to be recognized by IBCCES as a Certified Autism Center (CAC). With one in 59 children diagnosed with autism in the U.S., special needs travel is the fastest growing
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family travel segment. Beaches Resorts’ new level of commitment to this underserved market empowers its staff to confidently ensure every family can enjoy the award-winning Luxury Included® vacation experience in a safe, fun and comfortable manner tailored to their specific needs. “We are proud to continue paving the way for families with individuals who have special needs, including children on the autism spectrum, to travel comfortably and truly live up to our tagline – the ‘Resorts for Everyone’,” said Adam Stewart, Deputy Chairman of Sandals Resorts International. “As a family-built brand, we want to provide all families with a superior level of service that makes them feel the most welcomed at our resorts. We are especially excited to further expand this important training to our resort’s watersports program, with PADI® certified dive professionals and other team members earning a special ‘ACAC’ designation for each Aqua Center at Beaches, allowing children on the spectrum to safely experience the incredible waters of the Caribbean.”
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M A K I N G N E WS
THE CERTIFICATION PROCESS & SPECIAL SERVICES The ACAC designation is the next level of certification once an organization has achieved the CAC certification. It underscores that the organization has gone above and beyond to train its staff and provide substantial modifications for visitors with autism or similar sensory needs, and designations are granted by the IBCCES. The ACAC certification process – which will come to life across different aspects of the resorts, both pre-travel and on property – entails a variety of important aspects including: • An in-depth training of 40 credit hours on autism sensitivity and awareness, in the areas of communication, motor skills, social skills, environment awareness, emotional awareness, bullying, early childhood identification, transition to adulthood, and more. • Activities and accommodations that must be available for guests on the spectrum • An annual onsite audit and review • Substantial changes to protocols and physical space to accommodate various needs
SPECIAL SERVICES INCLUDE THE OPTION OF A ‘ONE-ON-ONE Beaches Buddy’ – personalized, private childcare with a buddy who is certified by IBCCES, and can be pre-booked (for a nominal fee) – as well as: • A personalized pre-travel questionnaire to identify requests and preferences with a dedicated Special Services team to assist in the vacation planning process • A Culinary Concierge program to support specific dietary restrictions and special requests • Modified check-in options for private, in-room, checkin and the availability of sensory toys for children during check-in • Identification of quiet spaces during noisier times of the day and evening • Modified design and decoration in Kids Camps and Entertainment areas to create a more sensory-friendly environment
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In September 2017, as part of its longstanding partnership with Sesame Workshop ®, Beaches Resorts introduced the arrival of Julia, a Sesame Street Muppet on the autism spectrum, who brought an exclusive new activity to Beaches Resorts: Amazing Art with Julia. During this activity, children are greeted by Julia, a 4-year-old girl on the autism spectrum, who loves to paint. Since achieving the CAC certification in April 2017, Beaches Resorts has also been instrumental in extending training to hundreds of its travel agent partners, as well as internal sales and marketing teams, through IBCCES’ Certified Travel Agent Professional (CATP) in an effort to better communicate with and assist families within this highly specialized market. “Beaches Resorts has gone above and beyond to lead the hospitality industry toward a more inclusive future for all families seeking unforgettable vacations tailored to their needs,” said Myron, Board Chairman of IBCCES. “By becoming the first resorts to achieve the ACAC certification, Beaches is even more prepared to welcome families with autism, and we applaud them for their ongoing commitment and leadership in providing travel options for this underserved market.”
CALMING WATERS Beaches Resorts’ watersports teams have also earned another first – staff have completed the ACAC training and certification, and are among the first to earn the designation in conjunction with a collaboration between the Professional Association of Dive Instructors (PADI) and IBCCES. The certification makes appropriate programming from autism-certified staff available for families looking to enjoy daily
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PADI-certified diving at the company’s world class dive operations, voted Top 10 in the world. According to a recent study of 1,000 parents with a child on the spectrum, 87 percent would be more inclined to visit centers where staff are trained and certified in autism awareness. Many individuals on the autism spectrum are drawn to water, and the Autism Spectrum Disorder Foundation (ASDF) highlights that swimming can help children on the spectrum improve speech, coordination and balance, social skills, self-esteem, cognitive processing, communication skills and oral motor skills. “Diving has frequently proven to be a transformative and healing experience for individuals with physical or emotional challenges and their families,” said Kristin Valette-Wirth, Chief Marketing Officer of PADI Worldwide. “We are honored to work together with our global network of dive centers and resorts, including our longtime partner in Beaches Resorts, and IBCCES to offer more opportunities for those with special needs to heal, explore and connect through diving. Together
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with Beaches Resorts and IBCCES, we look forward to inspiring and enabling more travel and shared experiences for all to create lifelong memories that have the power to transform lives.”
THE INTRODUCTION OF SESAME STREET’S JULIA In September 2017, as part of its long-standing partnership with Sesame Workshop ®, Beaches Resorts introduced the arrival of Julia, a Sesame Street Muppet on the autism spectrum, who brought an exclusive new activity to Beaches Resorts: Amazing Art with Julia. During this activity, children are greeted by Julia, a 4-year-old girl on the autism spectrum, who loves to paint. Julia highlights how people can express themselves through art, and children can explore, experiment and create in an open-ended art activity. As part of brand-wide efforts to increase awareness of autism, all Beaches Resorts staff underwent sensitivity training with “Sesame Street and Autism: See Amazing in All Children” resources.
Page 7 April 2019
SA N DA L S L I F E ST Y L E
STYLE MOMENT SANDALS NEGRIL It’s Reunion Week at Sandals Negril and the team did not just turn it all the way up…they’ve turned it all the way over. We see returning guests stopping in different regions of the world in just one week. From Iceland, to the continents of Asia and Africa, Sandals Negril has been transformed to usher guests into a completely different place each day. The Gala Dinner was the night the guests were transported to Africa and the members of the management team were seemingly saying, Africa all or nothing. They chose ALL.
The Loyalty and Travel tribe of Abuba kingdom led by their Egwe, Mr Kananga Enekwenchi (Nakoy Asher).
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Page 8 April 2019
SA N DA L S L I F E ST Y L E Meet our Hotel Manager, Chief Kananga Okereke (Jamaican name- O’brian Heron) one of Anambra and Mrs Ifeoma Nnaji (Jamaican name- Andrea Edwards) of Kumasi.
The leadership tribe (Managers) hailing from the Egbon village
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Page 9 April 2019
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May 3, 2019 Dear Team Member, Thank you for choosing Sandals Resorts International as your place of employment. Sandals Resorts International is committed to providing the best work environment for all our team members and to honour this commitment, we need your help. A combined team from the Sandals Corporate University and the Human Resources Division is currently leading a Team Member Engagement Survey initiative which will provide an opportunity for you to share your thoughts on a number of important issues. The survey should take no more than 20 minutes and is available online or in printed format through your resort’s Human Resources Department. For our company to improve a constant process of interval review is necessary and one of the best ways to do this is to hear from our most important asset, you, our valued team members. We intend to conduct this survey twice a year and we are confident it will help us get a better understanding of what can be done to continue making Sandals an even greater place to work. For more information on the benefits of this survey, please reference the attached Q&A document or contact your Human Resources Manager. We value you and your opinion and we want to hear from you. By completing this survey, you will help us make our company even better for all team members. We look forward to your assistance as we work together to make our company greater. Sincerely, Shawn DaCosta Chief Operations Officer, Sandals Resorts International
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Page 11 April 2019
C A R E E R D E V E LO P M E N T
The Simple Change You Can Make Today That Will
Transform How Your Boss Sees You inTouch
Page 12 April 2019
What if I told you there’s one simple—though admittedly not always easy—way to make yourself a better employee? What if I promised that this approach would impress your boss, your team, and anyone else you work with, and make you seem far more competent, experienced, and ready to take on more responsibility? And what if I added that you can probably use it at least once a week if not every single day?
Well, here it is: Whenever you’re presenting someone with a question, a problem, or a sticky situation, have a suggested solution, too.
It’s not always easy to figure out what that suggestion should be, but the idea is simple. And you can employ this reframing technique in team meetings, one-onone check-ins with your manager, email threads about cross-functional projects, Slack discussions that come up spontaneously, and really in almost any situation. Okay, enough chatter.
What does this actually look like, you ask? If you’re forwarding an email with a proposal from Fran the freelancer: Instead of: What do you think of the proposal below from Fran the freelancer? Try: I got the proposal below from Fran the freelancer. I think it’s a good fit for us because [reasons], but I’d like her to revise it slightly to account for [additional factor]. If we move forward I think we should offer [rate]. Looking forward to your thoughts!
In the most immediate sense, it reduces the burden you’re putting on them to tackle the issue from scratch and do all the work themselves. And because bosses are typically busy people, saving them time and effort is basically like giving them a pile of chocolate.
If you’re bringing up a client issue with your boss at a check-in meeting:
But wait, there’s a metaphorical pile of chocolate in it for you too! While you’re making your boss’s job easier, you’ll also be demonstrating that you’re willing to put in the effort and able to take on bigger, more important tasks. You’ll also be getting actual practice handling complicated scenarios—before you have the onus of being the last word on them. In other words, there’s less pressure at this point in the game. Your answer doesn’t have to be exactly right—the point is just to have one. That’s how you’ll learn. Wins for everyone.
Try: [Client] wasn’t completely happy with the initial plan we submitted, particularly the timeline. I think we could potentially move up the final deadline if we shorten the feedback process—both by moving more quickly from one round to the next and suggesting we skip right from the second round to final approvals. We’d have to make sure to get on the same page internally first in order to make this happen, so I’m happy to draft an email or call a quick meeting with the stakeholders as a next step to see if we can all agree to the change before suggesting it to the client.
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Instead of: [Client] wasn’t completely happy with the initial plan we submitted, particularly the timeline.
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C A R E E R D E V E LO P M E N T
If you work with a cross-functional team regularly and the process is inefficient and you go talk to your boss about it: Instead of: These projects always seem to drag on way longer than they should. I don’t know what to do.
Try: I don’t think the process for these projects is as efficient as it could be and it seems like one of the obstacles might be communication among the teams. So I was thinking we could try having weekly standups, even for just 15 minutes, so that everyone can update the group throughout the process and we can hash out any little hiccups on the spot. We could also start a Slack group so that we have a faster and easier way to share new information and get questions answered.
What do you think? I’ve been trying to infuse this new approach into everything I do at work. While it surely wasn’t the only factor, I’d swear on teddy bears and freshly baked bread that it helped earn me a recent promotion—it certainly didn’t hurt! And getting promoted has only made me more aware that I need to amp it up in terms of brainstorming answers and solutions, taking initiative, and figuring out what the questions are in the first place. Best of all for someone who’s long struggled with confidence? It not only made my bosses believe I know what I’m doing, but it made me start to believe it too.
Author: STAV ZIV, TheMuse.com
“My parents taught me never to show up emptyhanded. When you go to a birthday party, you bring a gift or a card. When a friend invites you over for dinner, you arrive with a bottle of wine or dessert. Similarly, when you approach your boss with any kind of query, you should bring at least one potential way to handle whatever it is. Brainstorming solutions might not be as fun as picking out a silly card or baking cookies (and eating a few before you give them away), but it’ll earn you major credibility.”
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Page 14 April 2019
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Page 15 April 2019
T H E B U ZZ
SANDALS Emerald Bay The Sandals Foundation 2nd Annual Career’s Day Exhibition in Exuma was held at the Warren Cohen Conference Center on Thursday, April 11, 2019. Students of the L.N. Coakley, St. Andrews Anglican and Exuma Christian Academy Schools were eager and excited to share in the Career Day Exhibition opportunities. Sandals Emerald Bay Resort and Corporate Partner of the Exuma Community displayed over twenty five booths sharing informative information to assist the students to charter their career paths.
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Page 16 April 2019
T H E B U ZZ
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O U R VO I C E S
HiFRIEND
HORATIO BROWN MANAGEMENT TRAINEE- ROOM DIVISION
FROM BEACHES TURKS AND CAICOS
“Shout out to my amazing team at Sandals Ochi, I miss you guys!
WYANE LEWIS MANAGEMENT TRAINEE- WATERSPORTS Just want to give a shout to the watersports team at Beaches Ocho Rios, also special shout out to Roger Williams and Ramario Knight. Everybody should get an opportunity to come to Beaches Turks & Caicos, the diving here is amazing.
Vox POP
SANDALS BARBADOS
Who do you think will win the UEFA 2019 Champions League?
AKIL LEWIS ADMINISTRATION
MOESHA ELEUTHERE FOOD & BEVERAGE
RICARDO HAREWOOD FRONT OFFICE
DARREN SMALL DINING ROOM
Come on its going be Barcelona. Once Ronaldo (Juventus) went out was and Real Madrid were out It was Barca’s Cup.
Barcelona of course, they have Messi and they are a unit, anyone that does not say Barcelona needs a reality check.
Liverpool Direct!!!!! Two seasons under Klopp, they went European 2 cup finals and lost both so they are experienced and know what it takes to be in the finals. It’s bounce back time and it will be Liverpool 6th U.C.L.
It’s got to be Liverpool. I’m sad to say this as a Manchester United fan but the way Barcelona played against us I can see Liverpool beating them easily and honestly Ajax nor Tottenham can beat Liverpool.
JERONE HUNTE HOUSEKEEPING Barcelona- but football plays on the day, teams surprise you on game day.
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Page 18 April 2019
P E R S O N A L D E V E LO P M E N T
3 Second CAREER ADVICE:
Want to boost your charisma? Focus on energy and optimism. Source: www.themuse.com
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Page 19 April 2019
•
S P OT L I G H T O N • • •
SPECIALTY CERTIFICATIONS AND ACHIEVEMENTS 200m Specialist Youth Fitness Trainer Personal Fitness Trainer
Why Fitness is my passion: Fitness is my passion because I get a chance to express myself through movement and it allows me to teach, to communicate, and most importantly, help others on their journey. Fitness Goals: My fitness goals are to ensure a fun and safe fitness experience while providing lifetime benefits so you can do the things you love.
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Page 20 April 2019
S P OT L I G H T O N
Timothy Newbold Fitness Pro, Sandals Emerald Bay
6. Mountain hideaway or beach house?
1. What is one
Mountain hideaway... I already live near the beach :)
of the things you would put on your “bucket” list?
7. If you knew the world was ending in
Skydiving
2019, what would you do differently?
I would spend more time focusing on my reason for being on earth, whether it’s spiritual or nonspiritual
2. If a movie was made of your life what
genre would it be, who would play you?
Biography, Kobe Bryant
8. If you could witness any event past,
present or future, what would it be?
3. What is the first thing you notice
Future event – Me getting a gold Olympic medal
about the opposite sex?
Eyes
4. Where would you go if you were invisible?
9.
If you could swim in any liquid what would it be and why?
I would venture into the homes of world leaders to see how they operate behind closed doors
5. What is your favorite movie line?
“Don’t disturb my friend, he’s dead tired.” Arnold Schwarzenegger - Commando
Water because it’s pure and it signifies life
10. What is the strangest thing you’ve ever eaten?
Escargot
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Page 21 April 2019
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E X P R E S S YO U R S E L F
Seasons Of Life Sigourney Hastings
When I was young, my slippers were red; I could kick up my heels right over my head. When I was older my slippers were blue, But still I could dance the whole night through. Now I am older, my slippers are black. I huff to the store and puff my way back. But never you laugh; I don’t mind at all: I’d rather be huffing than not puff at all!
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Sandals Montego Bay, Manager of the Year 2018
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N E W PA R E N T
Georgia Lucien
Sales Manager, Sandals Halcyon Beach Resort
“My son Gilani has really changed my life. I love him dearly. I just need some sleep!�
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Montoya Higgins, spa team member at Grand Pineapple Negril was one of those from the Negril region who hopped into some schools for Easter. The children were eggcited about their gifts from the Benevolent Bunny and friends.
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When Jodi-ann cooks, Grand Pineapple Negril’s guests rave. The gifted cook has a knack for whipping up some of the most scrumptious treats.
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The entertainment team members drom Beaches Negril were eggstremely hoppy this Easter hunting eggs and cracking jokes… get it? Cracking jokes…ok!
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Page 26 April 2019
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The Sandals Foundation and the Environment, Health and Safety Department at Sandals and Beaches Negril decided to partner with the Negril Environmental Protection Trust (NEPT) to educate and enlighten students on the importance of the preserving our reefs. This year, Earth Day was observed under the theme, Protecting our species. As a result, the team took students from the Pell River Primary and Negril All Age Schools on a glass bottom boat ride to have a first-hand look at a popular reef in the Negril area. The children had an edutaining experience.
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Life guard at Sandals Negril, Datani Miller (left) and Environment, Health and Safety Manager, Tavia-Shea Bernard (far right) were among the chaperones when Sandals Foundation partnered with the EHS department as well as the Negril Environmental Protection Trust to take some students on a glass bottom boat ride to observe a popular reef in the Negril area. inTouch
Page 27 April 2019
Volunteers from Sandals Ochi Beach Resort, Sandals Royal Plantation and Beaches Ocho Rios, pose for a picture with students from Priory Primary and Infant School as well as from members of the Forestry Department before planting 150 Blue Mahoe seedlings recently in celebration of Earth Day.
Beauty & The General: Mr Flagship himself, Carl Beviere is flanked by these lovely ladies of the Food &Beverage and Housekeeping teams at the resort’s annual Prestige Awards
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The two Environment, Health & Safety Managers from the Montego Bay region enjoy an educational tour on the beautiful waters Montego Bay waters. (Left: Selois Archer -Sandals Royal Caribbean, Right: Haniff Richards-Sandals Montego Bay)
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In honour of Earth Day 2019, the Sandals Foundation Ambassadors and Earth Guardians in the Montego Bay region, partnered with Flanker Primary & Junior High to host a beach clean up along the protected Montego Bay coastline.
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These Earth Guardians from Sandals Royal Caribbean took a moment from safeguarding the environment to bless the lens with their smiles.
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Petrena Whynn & Anastasia Salmon came out to rep the Flaghsip resort when Sandals Resorts in Montego Bay hosted a beach clean up to mark Earth Day 2019.
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Sandals Royal Bahamian Watersports Department squad up!
These are members of the Loyalty and Travel quiz team at Sandals Negril. They finished what was an excellent competition in second place. The smiles are enough to say that they had a great run.
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Front Left- Sandals Grenada EHS Manager- Larissa Mark hosts students of the Grand Roy Government School in Grenada on a Field Trip to the Leatherback Turtle Observation Centre.
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Shandae Bernard from the Animations department at Beaches Negril definitely has a way with children. She loves them and they clearly love her right back.
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Page 31 April 2019
General Manager for Sandals Ochi Beach Resort, Kevin Clarke paints a section of the Peace Wall mural created at the Ocho Rios Primary School earlier this year in celebration of the Sandals Foundation 10th Anniversary.
A few members of the Kids Camp team at Beaches Negril, out and about just making their little VIPs happy.
Shenna Roosevelt is a joy to watch in Grand Pineapple Negril’s dining room. She is always outfitted with a smile.
EHS Manger for Sandals Royal Plantation and the resorts Earth Guardians pose for a picture with one of the 150 Blue Mahoe seedlings which were planted at the Dunn’s River water shed recently in celebration of Earth Day.
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Page 32 April 2019
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Sandals Grenada General Manager Peter Fraser enjoys the Easter celebrations.
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Sandals Grenada Hotel Manager Supratik Guha hosts a special reunion week dive ‘Scuba with Guha’ inTouch
Page 33 April 2019
Sandals Grenada Hotel Manager, Supratik Guha awards first place in the Colour Fun Run to Playmaker, Duwan Modeste.
Sandals Regency La Toc Golf Resort & Spa team members pose for the cameras just before they set off for the Easter egg hunt, which happened just before Easter arrived!
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Page 34 April 2019
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I mean who wouldn’t want to be served by or hangout with the bar staff at Sandals Royal Bahamian with those smiles!
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Hotel Manager at Sandals Negril, O’Brian Heron decided to surprise the night team with some well deserved treats. The team was quite elated.
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(To the tune of money, money, moneeeey) Bunny, bunny, bunny, bunnnnnyy) Sandals Foundation Ambassadors from Sandals, Beaches and Grand Pineapple Negril made a quick hop by the Gertie McKenzie Early Childhood Institution for Easter and the students were glad they did.
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Club Sandals Manager Sandra with her beauties aboard the Sandals Soulmate at Sandals Royal Bahamian. Monesha and the rest of the bunnies were out and about for Easter at Sandals Royal Bahamian.
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Page 35 April 2019
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Volunteers from Beaches Ocho Rios served as Sports Day officials for the Boscobel Primary School recently.
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Winning Right Now! Sandals Montego Bay’s Manager of the Year 2018, Sigourney Hastings and Sandals Foundation Sentinel of the Year Dejano James share a victorious moment after the annual Prestige Awards at the Flagship resort.
Iron Chefs! Before they battled each other in the culinary ring, Sandals Royal Caribbean’s General Manager Gerald Christ and Hotel Manager Elisabeth Alleyne shared the lens together. After this moment, a rather entertaining culinary battle ensued where Mr. Christ’s team walked away with the coveted Iron Chef title.
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Page 36 April 2019
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Sandals Grande Antigua managers make a grand entrance at the start of the Annual Prestige Awards. The team is led by Theo Rock, MTP. The theme for the evening was “Soul Train”
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Team members from Beaches Ocho Rios pause for a picture while doing cleaning up activities in the Chelia Bay community recently. The clean-up exercise was done in celebration of World Health Day which was celebrated on April 7, 2019.
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Page 37 April 2019
Arabian Knights indeed. L-R Sandals Barbados Chief Engineer Gregory duToit; General Manager Ramel Sobrino; Resort Manager Patrick Drake and Executive Chef Garry O’Connor in full Arabian dress as they prepare for the 2019 Prestige Awards.
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Page 38 April 2019
Looking as regal as ever in her blue and gold outfit is Tyan Thorpe, donning the theme colours of the Flagship’s recent Prestige Awards.
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Butler Manager at Sandals Grande Antigua Resort & Spa Clarista Hilliare poses with some of her team members
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Team members from the Sandals Ochi Beach Resort show us it’s all fun, during the resort’s reunion week excursion.
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Loyalty and Travel Manager Gayonne Campbell and Loyalty Concierge Yanique Pasmore strike a pose during Sandals Ochi Beach Resort’s Reunion Week returning guest dinner. inTouch Page 39 April 2019
John Hill of the Watersports Department at Sandals Grande Antigua poses for the camera in his 1980s Soul Train-themed outfit for the Annual Prestige Awards
Sandals Grenada Club Sandals Concierge, Juliana Smith sharing the Easter cheer
The SNG Challenger’s Quiz at Sandals Negril was nothing short of awesome. The finals which took place recently saw a huge turn out, from tense onlookers, cheer leaders to sponsors, it was an epic match. The LandSec team emerged as winners and they were clearly the crowd favourite in what was a nail biting finish. inTouch
Page 40 April 2019
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High five, hit in high, in the middle, down low…toooo slow! Regional Public Relations Coordinator for the Negril Region, Renee Deleon showed up to Happy Hearts Early Childhood Infant School for a reading road trip recently and the students were up and ready right away for their favourite hand game.
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Sandals Royal Plantation bar team members pause for a picture during their Reunion Week Sandals Select Guests dinner.
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The management team of Sandals Barbados strike a pose for their 2019 Prestige Awards ceremony.
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Page 41 April 2019
Tequan Andrews, Front Desk Agent, smiles for the camera after copping the Diamond Team Member of the Year 2018 at Sandals Grande Antigua
Sandals Grenada Frontdesk Team delivered warm smiles during Easter.
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Page 42 April 2019
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Sandals Ochi Beach Resort team members Kimberly and Tenniele are busy planting a Blue Mahoe seedling recently in celebration of Earth Day.
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Sandals Inn’s Samara Jones (left) and Anthea Brown (Right) could not miss out on Earth Day activities in the Montego Bay region. Here they show off the big catch they made with the help of these little ladies from Flanker Primary & Junior High.
It’s good to go - Lincoln Johnson from the Sandals Royal Planation’s Maintenance team ensure the volts are just right and ready in the guests room.
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Team members from the Spa at Sandals Grande Antigua pose in front of their department
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Page 43 April 2019
Loyalty & Travel Manager Alex Clarke and the Easter Bunny at Reunion Week activity at Sandals Grande Antigua.
General Manager of Sandals Antigua Matthew Cornall and Hotel Manager Leighton Josephs celebrate with the Winners of the Annual Prestige 2018 Awards.
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Page 44 April 2019
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Sandals Grande Antigua’s General Manager Matthew Cornall and Hotel Manager Leighton Josephs strike a pose in their 1980s Soul Train-themed outfits for the Annual Prestige Awards
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Look who’s on the other side of the camera! Joval Whyms and Nathan Morley, Epix Photographers enjoying Sandals Emerald Bay Birthday Club’s monthly party.
To keep team members hearty and healthy, Sandals Halcyon Beach Resort organized a Pickle Ball competition. In photo, General Manager Chris Elliott accedes to Spa Manager Patrick Watt after an intense game. Patrick was told to let the GM win…
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Seeing double at Sandals Royal Bahamian! Hotel Manager Nick Abruscato and F&B Director Robert Bitan always have the guests doing a double take. inTouch
Sandals Montego Bay’s Housekeeper Annette Bailey walked away with the coveted Team Member of The Year Award for 2018. Here she collects her prize from the resort’s General Manager Carl Beviere.
Page 45 April 2019
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Page 46 April 2019