Sandals inTouch July 2017

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inTouch

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July 2017


Hello T ?

Vox POP

Should Usain Bolt retire after the upcoming World Championships?

F r o m Sa n da l s O c h i B e ac h R e s o rt

Kaydian Tyson KITCHEN No. I don’t think he should, Usain still has a lot to give to the sport of Track and Field and if he should retire now  he would not have given his all to the sport. He is just 30 years old and that is still young. We definitely need to see more of the great Usain Bolt.

Franklyn Clarke DINING ROOM No. Usain Bot still has another Olympics left in him, Even at his age he is still unbeatable so why leave the sport when there is so much more he would do and so many more medals he could win.

Platini Jackson HOUSEKEEPING Definitely not. Right now there is no one stepping up to fill the gap that Usain Bolt would leave. His departure will leave a big gap in the sport. We need someone else to step up and since no one is doing that Bolt should stay around a little longer.

Strickland smith LANDSCAPING No. Bolt still can go to another World Championship. He is still a young man and I think if he really works harder could still break the 100 metres world record.

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There! WHAT’s Inside

5 HOW YOU CAN

PERSONAL DEVELOPMENT

Make Someone’s DAY

8 STYLE MOMENT CHIN 11 JEAN LOUIS 22 THE FAMILY PHOTOS

FAMILY TIES

SPOTLIGHT ON

12 PICTURE PERFECT SPOTLIGHT ON

HELP US MAKE INTOUCH 2017 bigger and better thaN ever Reach out to your PR Managers and find out how you can contribute to your favourite staff magazine! inTouch

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P E R S O N A L D E V E LO P M E N T

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P E R S O N A L D E V E LO P M E N T

SIX GREAT WAYS TO

MAKE SOMEONE’S DAY Cards are nice. Gifts are nice. All the “standards” are nice -- and all, at least in part, are somewhat expected. So if you really want to make someone’s day, do the unexpected. It’s not hard. All it takes is a tiny bit of thought and even less effort: another bay so he hustled away, saying over his shoulder, “Have a good day.”

1. Be thoughtful, simply because you can. I pulled into a service bay to get my oil changed. As I got out of the car one of the techs said, “Man, those are nice wheels... too bad they’re so dirty.” He smiled, just teasing. “I know...” I said. “My next stop is the car wash.” Then I went inside to wait. When I walked to my car to leave he was just standing up, filthy rags in his hand. “Took some work, but I got ‘em all clean,” he said. Every rim sparkled. Every speck of brake dust was gone. “Wow, that’s awesome... but you didn’t have to do that,” I said.

Instead of turning idle time into “me time,” use your free time to do something nice: Not because you might be expected to, but just because you can.

2. Revisit an oldie and a goodie I was waiting to talk to the owner and couldn’t help but overhear their conversation. The man said, “A few years ago my daughter’s fiancé was deployed to Iraq and they decided to move up their wedding. She needed a venue that could pull the reception

“We’re not very busy,” he shrugged. “I had time. Figured I would make ‘em look better.” Just then a car pulled into

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That was four years ago. But I still haven’t forgotten it. (It made such an impression that I got cupcakes from a nearby shop and dropped them off for all the employees to share.)

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Give someone credit they don’t deserve -- yet.

... When you see a person struggling, give them hope. Let them know you see something in them that they don’t yet see -- even if you don’t quite see it yet either.

together on two days’ notice. I told her not to get her hopes up because there was no way anyone could pull that off. “But you and your folks did. You can’t imagine what having a real wedding meant to her. And I can’t tell you how much it meant to me to see her so happy. I just wanted to thank you again.” They shook hands, the man walked away, and the owner’s eyes stayed on him until he disappeared out the door. It feels great to receive compliments for something you’ve just done. It feels even better when someone goes out of their way to compliment you for something you did in the past--not only do they still appreciate what you did, they went out of their way to say they remember.

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Find a person you can thank or compliment for something they did a long time ago. Everyone appreciates -- no, everyone loves -- to be remembered.

3. Point out who referred you. We all get recommendations from friends or colleagues. Sometimes we act on them. When you do, say so. Tell the owner John referred you. Tell the restaurateur (love that word) you’re really excited to try her restaurant because your friend Mary said the food was awesome. You’ll make the owner feel great because it’s a double compliment: One from you and one from the Mary. She’ll

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P E R S O N A L D E V E LO P M E N T

know her hard work is appreciated, which is nice, and that her hard work is paying off -- which is even nicer.

5. Notice when someone tries something

And Mary will appreciate it because she’ll know you respect her opinion and helped make her professional relationship with another businessperson a little more personal.

Status quo is often status safe. Taking a risk, however small, is hard, especially if you’re uncertain or insecure.

4. Compliment what you would never be expected to compliment. The guy at the front of the line was huffing and puffing and threatening to blow the smoothie shop’s house down because, I don’t know, maybe because he felt he wasn’t being treated with the deference due a Wolf of Industry. He left in a huff (albeit a huff insufficient to blow said smoothie shop down.) The kid at the counter stayed nice, stayed polite, and stayed professional. It was an impressive performance for anyone, much less for a high school student working a part-time job. The woman in front of me placed her order. Then she said, “You know, you handled that really well.” The kid was startled. “Um...” he stammered.

different.

Insecurity feeds off silence, so mention it when you see someone trying something different. I’ll never forget the professor who caught me after class and said, “You never say a word, so it was good to have you participate in the discussion today. I’m really glad you did.” Had I said anything profound? Absolutely not. But he did notice I took a risk (for me) and expressed my opinion. Go out of your way to compliment the effort. Even if what people try doesn’t work they will know you noticed. People like to be noticed. And they’ll know, regardless of how it turns out, that you respect them for trying.

6. Give someone credit they don’t deserve -- yet. I went out for wrestling in ninth grade. I was nervous, scared, intimidated... pick any fearful adjective and that was me.

“No, really,” she said. “He was being a jerk. But you handled it perfectly. I have customer service professionals working for me that would not have done nearly as well as you did. You should be proud of yourself.”

A week or so into practices I heard the coach talking to one of the seniors. “That kid there,” he said, meaning me, “Will be a state champion by the time he’s a senior.” In an instant I felt more confident, more self-assured... and incredibly motivated. Those feelings lasted for a long time. Someone who mattered believed in me!

“Thanks,” he said. He turned to make her smoothie, his shoulders a little broader and his back a little straighter. Every day people around you do good things. Most of those people don’t work for you; in fact, most of them have no relationship with you, professional or personal. Compliment them for something they would least expect.

When you see a person struggling, give them hope. Let them know you see something in them that they don’t yet see -- even if you don’t quite see it yet either.

Praise from a boss or colleague feels good. Praise from someone you wouldn’t expect makes a huge and lasting impact.

Belief, founded and even unfounded, can be incredibly powerful -- and when someone else believes in us it can be unforgettable.

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ST Y L E M O M E N T

Sandals Barbados recently held a Make-Up and Grooming Tea Party on resort to show team members how they can still use make-up and not be in violation of the company’s handbook. The correct shades for nails and eye shadow were also displayed with a team member fashion show at the end.

Training and Development Manager Melanie Altenor shows how make-up can be applied to still look beautiful and within the company standards.

Dominique of Loyalty and Travel models a colorful summer dress which is the current rage at all the Crop Over Carnival parties. inTouch

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Click Here

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S P OT L I G H T O N

Jean Louis Club Sandals Agent Sandals Royal Bahamian

1) What is one of the things you would put on your “bucket” list? A: Definitely skydiving. I’ve always wanted to do it!

6) If you knew the world was ending in 2017, what would you do differently? A: I would continue to please God.

2) If a movie was made of your life, what genre would it be, who would play you? A: Action movie! Tom Cruise would be the best candidate lol.

7) If you could witness any event past, present or future, what would it be? A: Creation of man/the world. 8) If you swim in any liquid what would it be and why? A: Mmmm Gatorade.

3) What is the first thing you notice about the opposite sex? A: Um…..her “upper” features.

9) What is your favorite movie line? A: “All my life I had to fight……” – The Color Purple.

4) Where would you go if you were invisible? A: The White House.

10) What is the strangest thing you’ve ever eaten? A: Octopus…..definitely an acquired consistency.

5) Mountain hideaway or beach house? A: Beach house.

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Click Here for more photos inTouch

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L I F E ST Y L E

With a combined 39 years of tenure across the company, this family of hardworking ladies and one gentleman continues to contribute positively to the ultimate family company!

FAMILY TIES

THE CHIN FAMILY

Alexis Chin- Group Manager, Weddings - Sandals Resorts International Ira Chin – SnapShots Site Manager - Beaches Turks and Caicos

Connie Chin – Human Resources Manager for Revenue Division – Island Routes Caribbean Adventures

Corneila Chin – Operations Administrator – Island Routes Caribbean Adventures

So how are they related? • Elesia, Alexis and Ira Chin – siblings • Connie and Corneila Chin – siblings • Both sets of siblings are paternal AND maternal cousins!

Resort Shop Manager Beaches Turks and Caicos inTouch

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THE BUZZ

SANDALS CRICKET ACADEMY 2017 The first batch of graduates from the inaugural Sandals Cricket Academy in Jamaica graduated on Thursday, July 20 and Sandals Resorts International could not be more proud. We believe that these young men will join the graduates from our similar camps in the Eastern Caribbean to form the next generation of successful West Indian cricketers. Sandals Resorts International is committed to the future of cricket in Jamaica and the West Indies and we look forward to seeing the greatness that we know will one day come from this programme.

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