Strategic tourism planning model for the development of sustainable tourism in Santa Marta

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Of this population, 40% is located in the Rodadero sector, 23% in the Historic Center, 11% 7% 2% in Minca and 7% in Pozos Colorados. On the other hand, 19% corresponds to tour operators, 15% to hotels, 14% to travel agencies, 14% are 44% tourist guides. The others are hostels (11%), restaurants (7%) and other types of 47% establishments with services complementary to tourism. It is worth mentioning that the biggest tourist companies present in the territory are Unipersonal Menos de 10 hotels. International or national hotel chains that demand a greater local workforce just for their Entre 11 y 50 Entre 51 y 200 table and bar, kitchen and culinary areas (MeiselFigure 3 Categorization of tourism service companies Roca & Ricciulli-Marin, 2018). This limits the by size according to number of employees. Source: options of the local population to technical levels Own elaboration since for the managerial positions, professionals are hired from the places where headquarters are located; they also generate capital leakage since the profits from their operation in the territory go to their headquarters. In addition to the information gathered through the survey, there are reports of the Tourism Information System of Magdalena and Santa Marta - SITUR, and the census of the National Tourism Registry, carried out by FONTUR through the Chambers of Commerce, which relates the following census by the end of 2020: Table 4 Number of national tourism registers issued and active in Santa Marta 2020. Source: (FONTUR, 2020)

TYPE OF ESTABLISHMENT Tour operators Travel and tourism agencies Aparthotels Tourist apartments Lessors of vehicles for national and international tourism Bars and restaurants Camps Tourist farms (rural accommodation) Tourism guides Hostels Hotels Tourism representation offices Professional Meetings, incentives, conferences and exhibitions Other types of non-permanent tourism accommodations Other types of tourism housing Restaurants Special automotive land transport Others Total

Tourism planning model for the District of Santa Marta Colombia Master in Sustainable Tourism & Regional Tourism Planning Peñuela, A. & Usma, S. (2021)

RECORDS ISSUED 639 283 286 952 20 34 22 170 201 529 445 40 15 272 1.872 90 34 65 5.969

ACTIVE RECORDS 231 98 44 718 7 9 7 69 158 211 237 13 6 191 722 30 23 14 2.788

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Annex 4. Photographic record

0
page 102

8. REFERENCES

6min
pages 90-94

9.1.2. Results

3min
pages 96-98

6. CONCLUSIONS

8min
pages 86-88

Annex 3. Matrix of actions and indicators of the Tourism Planning Model

1min
pages 100-101

7. RESEARCH LIMITATIONS

1min
page 89

5.7.4. Sustainable Tourism Quality

2min
page 81

Table 22. Program No.16. Market intelligence

1min
page 72

Table 15. Program No. 9. Support and financing of productive projects Table 16. Program No. 10. Territorial Planning, Information Systems, and Tourist

2min
page 63

Table 12. Program No. 6. Investment in Infrastructure for tourism

2min
page 60

Table 11. Program No. 5. Financing and Monitoring of the proposed actions

3min
pages 58-59

4. DIAGNOSIS AND MAGNITUDE OF THE PROBLEM

2min
page 47

4.2.4. Threats

1min
page 50

Table 6. Summary table of actions by program

3min
pages 53-54

3.6. TOURISM AND SUSTAINABLE DEVELOPMENT

4min
pages 45-46

3.5. ECONOMIC RECOVERY AND REACTIVATION

2min
page 44

1.4.1. Steps for the elaboration of the proposed model

2min
page 14

1.4. METHODOLOGY

1min
page 13

2.2. TOURISM PLANNING AND DEVELOPMENT

15min
pages 20-25

1.5. DOCUMENT STRUCTURE

1min
page 15

3.2. SANTA MARTA: SOCIO-ECONOMIC CONTEXT

4min
pages 30-31

3.3.1. Tourism value chain analysis

2min
page 36

Source: (FONTUR, 2020

3min
pages 37-38
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