February 2019

SOUTHWEST THE MAGAZINE

Love Story Romantic comedies are making a comeback, and LANA CONDOR is at the heart of it all.

FEBRUARY 2019

FEBRUARY 2019

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E X P E R I EN CE I T ALL!

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L O O K

D E E P E R

Washington Monthly, 2018

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Surf. Sun. And stars.

More than one UC San Diego student has gone from the deep blue sea to deep space. Because at the No. 1 public university in the U.S. for public good, our students aren’t just out to change the world. They’re out to change the universe.

lookdeeper.ucsd.edu

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12/18/18 9:59 AM

DAT I N G C O N N E C T I O N S

 IT'S JUST LUNCH CLIENTS

RICK SWANSON Technology Partner EDUC: MS, VA Tech INTERESTS: Cooking, travel, tech

KRISTINA KERN Founder, Stella*s PopKern EDUC: BBA, UKY INTERESTS: Travel, skiing, food

DATING. UNPLUGGED!

CLICK, TAP, SWIPE, REPEAT. IT’S ALL SO… IMPERSONAL. ONLINE DATING WAS SUPPOSED TO MAKE FINDING SOMEONE EASIER, SO WHY DOES IT FEEL LIKE SUCH A CHORE? With a career that took up a lot of

Today, Rick credits It’s Just Lunch

research and found it to be the right

his time and energy, online dat-

with introducing him to the love of

“match” for me.

ing had begun to feel like Rick

his life, Kristina.

Swanson’s second job. He spent hours filtering through online dating profiles and arranged multiple dates on his own—but time after time, the spark just wasn’t there.

There had to be a better way.

That’s when Rick saw an ad for It’s Just Lunch (IJL) in an airline magazine and decided to give matchmaking a try.

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Life before It’s Just Lunch?

What was working with a matchmaker like?

Kristina: My dating life was to-

Rick: The interview process was

tally scattered and unfulfilling. I had just started Stella*s PopKern and, as a single mother, I just found the whole online dating thing completely

unmanageable

and

daunting. I wanted someone who knew me to “fix me up” and when a friend suggested IJL, I did some

really valuable. Sandra, my matchmaker, was genuinely interested in learning about me. She really wanted to understand what I was looking for in a woman, what I found attractive, what I found interesting, what intrigued me. We talked about my work, my outside interests, etc.

11/6/17 2:12 PM

Promotion

When someone is leading you through the process, it makes you think. Sandra got me to reflect honestly on what I was looking for.

Best part of the IJL experience?

K: It was super easy because IJL arranged the dates. All I had to do was get ready and meet at the restaurant.

And unlike online dating, I felt that my dates were interested in meeting quality people, not one-night stands.

Your matchmaker calls you up with a match and then gives you the details of the date. All you have to do is show up and have fun!

How has your life changed since? to be is back again. Having somebody to share life with, who is even more passionate than you are is special. I’m a radically happier person than I was.

quently impersonal world. Having a real person on your side, helping to find

on creating high quality matches in low pressure situations. In 26 years, dates.

Make

meeting

20%

15%

MORE THAN ONE HOUR

30 MIN OR LESS

ONE HOUR

someone

800-858-6526 or itsjustlunch.com.

After swapping phone numbers with someone you are attracted

we get to know you and your relationship goals.

to, do you text or call? Percent of singles who text by age:

57%

67%

2. Your match is hand-selected and

at ease with anyone else.

your date arranged. We’ll even make the restaurant reservations.

AGE 45-54

AGE 35-44

43%

AGE 55-64

80%

AGE 25-34

30%

AGE 65-74

3. Meet your date face to face over lunch or drinks after work.

4. Call us with feedback after your

I mean, who else could take some-

date.

thing as commonplace as popcorn and

5. Put your membership on hold if

IT'S JUST LUNCH MATCHMAKERS

14%

special a priority. Get in touch at

just be who I am, and I’ve never felt so



19%

15%

they’ve set up millions of first

that I am confident! I can

refreshing.

5 MIN OR LESS

16%

DON'T KNOW

The success of It’s Just Lunch is built

own skin. He loves the fact

turn it into a food group? It’s totally

IMMEDIATELY

the right partner is a huge plus.

1. Through a series of conversations,

things she enjoys, the passion she has…

“first date” again?

fast paced, always connected, and fre-

K: He’s comfortable in his

smart. The way she ‘geeks out’ on the

decide if you want to see a

R: Dating is a real challenge in our

IJL SIGNATURE MATCHMAKING PROCESS:

ity; she’s self-confident and brilliantly

How long does it take you to

Advice for singles considering IJL?

What makes you two a great match?

R: She’s got this gigantic personal-

DATING TRENDS

R: It’s like a piece of me that had ceased

sparks flew! (No sparks? No problem.

We’ll get to work on your next match.)

You receive a text from guy / girl you just had a good first date with. Thoughts?

79% LOVE IT MELISSA BROWN

SARA DARLING

JULIE LOPEZ

"Dating shouldn’t feel

“ The best way to get to

“Dating is such an

like a job. Finding a

know someone is face to

important part of your

match takes a lot of

face. You can only feel

life and shouldn’t be left

work – but let it be my

“chemistry” if you are

to chance. You’ve got to

job. Then you can go

next to someone looking

be proactive and market

have the fun."

into their eyes.”

yourself.”

20% TOO SOON

1% CREEPY

IT’S JUST LUNC IT’S JUST LUNCH 800.858.6526 ItsJustLunch.com Source: IJL Singles Survey

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February 2019 Lana Condor shares her favorite romcoms on page 42.

Send us your top picks at letters@ southwestmag.com.

40 Love Stories

40 She’s All That

To All the Boys I’ve Loved Before star Lana Condor talks about what’s next— and why Lara Jean Covey means the world to her.

46 True Love Will Find a Way The rom-com revival is in full swing. What’s driving the genre’s comeback?

48 Like Being 15 Again

In Every Issue Gary’s Greeting Saludos de Gary The A-List Spotlight Community Outreach 22 Our People 26 From the Editor

12 14 16 18 20

6 southwest february 2019

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69 Fun! 73 Advertiser Directory 75 The Southwest Guide 88 One Question

PHOTOGRAPHY BY STEPHEN M. KELLER (HERB KELLEHER); COVER: SWEATER BY ACNE STUDIOS; TROUSERS BY LEMAIRE

When my 78-year-old father called to tell me he was falling in love again after my mother’s death, I didn’t know what to think.

Play 29 Sip a Labyrinthinspired cocktail, and seek out savory—or sweet—soufflés.

Work 35 Discover Portland, and refresh your kid’s wardrobe while helping out a good cause.

Herb Kelleher 1931–2019

Coming next month: a special tribute to Southwest Airlines’ legendary founder.

PHOTOGRAPHY BY NICOLLE CLEMETSON

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February 2019 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda executive editor Mark Shimabukuro art director Desiree Espada editors Tommie Ethington Melissa Flandreau Alex Macon associate editor Kiley Faulkner designers Mariela Garcia Natalie Perez Maria Williams contributors Steve Almond, Nick Cabrera, Nicolle Clemetson, Jim Gold, Andrew Joyce, Sam Kalda, Jason Schneider, Caroline Siede web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com.

SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Jason Whiting chief operating officer & chief financial officer Leigh Ann Klee vice president, production James A. DeCata production manager Billy Johnson director of marketing Candice Thomas media analyst Samantha Absher

8 southwest february 2019

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Does Your Hand Shake When You… Drink a glass of water? Write a note? Dial a phone number?

If so, you may have a condition known as essential tremor.

Our team at the Swedish Radiosurgery Center has successfully treated hundreds of patients over the past five years — using Gamma Knife, a nonsurgical, FDA-approved approach to treat essential tremor.

ADVERTISING executive publisher Debbie Cooper Dunkin, debbie.dunkin@paceco.com publisher Diane Ciaglia, 732.360.0217, diane.ciaglia@paceco.com advertising services manager Jamie Mostofian, 336.383.5456, jamie.mostofian@paceco.com WEST COAST associate publisher Hilary Myrick, 424.228.5241, hilary.myrick@paceco.com

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Learn more about essential tremor and find out if Gamma Knife treatment is right for you.

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SOUTHWEST senior account manager Ellynn Adoue, 940.483.9223, ellynn.adoue@paceco.com NEVADA, SOUTHEAST, MID-ATLANTIC senior account manager Traci Pelter, 281.778.6536, traci.pelter@paceco.com MIDWEST, NEW ENGLAND Fox Associates, 800.440.0231 x116, adinfo.swt@foxrep.com NEW YORK, NEW JERSEY Diane Ciaglia, 732.360.0217, diane.ciaglia@paceco.com

stealthy snack The slick back surfaces and flips, tummy side up. Our eyes widen. Our ears perk up. With a tap, tap, tap, she raps her prize on a rock propped on her belly. A final crunch of shell and she’s nibbling away. Eye-to-eye with a private feast.

Uncensored and extrasensory.

PACE COMMUNICATIONS® © 2019 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. The statements, opinions, and information contained in this publication are those of the individual authors, contributors, and advertisers and not of Pace Communications, Inc. or Southwest Airlines Co. Pace Communications, Inc. and Southwest Airlines Co. each disclaim any responsibility for the accuracy, completeness, topicality, or quality of any statements, opinions, or information provided. The appearance of advertisements in Southwest: The Magazine is not a warranty, endorsement, or approval of the products or services advertised or of their effectiveness, quality, or safety. Any liability claims against any author, contributor, or advertiser in respect of damage to persons or property caused or alleged to be caused by the use of the statements, opinions, or information contained in this publication, including any statements, opinions, or information which is incorrect or incomplete, are therefore excluded. Publisher reserves the right to accept or reject all advertising material.

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Gary’s Greeting

Honoring Herb

lifelong mentor, counselor, teacher, and friend. One of the greatest joys of my life has been working alongside Herb for more than 30 years. His stamp on the airline industry and all those he touched has been profound, and we’ll commemorate him in next month’s issue. His vision for making air travel affordable for all revolutionized the industry, and you can still see that transformation taking place today.

But his legacy extends far beyond our industry and far beyond the world of entrepreneurship. He inspired people; he motivated people; he challenged people—and he kept us laughing all the way.

He was an exceptionally gifted man with an enormous heart and love for people— all people.

One of my personal favorite quotes from Herb was, “It is my practice to try to understand how valuable something is by trying to imagine myself without it.”

With his passing, it’s impossible for me to fathom life without Herb. His impact on my life has been immeasurable, and none of us want to remember what life was like before Herb Kelleher.

Rest in peace, my friend.

Gary Kelly Chairman and CEO Southwest Airlines

PHOTOGRAPHY BY STEPHEN M. KELLER

One of the earliest Southwest® commercials featured our Flight Attendants talking about a new way to fly, quipping, “Remember what it was like before Southwest Airlines®?” It was a clever slogan very fitting for the aura of our early days—drawing a stark contrast between this new upstart, low-cost airline and anything that came before.

As I think about the ad, it’s hard for me to remember what life was like before Southwest Airlines. After all, I’ve spent the last 32 years working for this Company, and I took my very first flight as a high school senior back in 1972, one year after Southwest took to the skies.

Last month, we lost our Founder with the passing of Herb Kelleher. Herb was a

12 SOUTHWEST FEBRUARY 2019

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Real.

Watson Lake

It’s quiet. Still. No breeze or splash or voice would dare interrupt. It’s the kind of sunset where the world seems to hold its breath. When it’s over, you’ll let go a sigh. But until then, take a cue from the rocks and just accept where nature has put you.

Make the [un]real a reality.

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Saludos de Gary

Honorando a Herb Kelleher. Herb fue mi mentor, consejero, profesor y amigo. Una de las mayores alegrías de mi vida ha sido trabajar con Herb durante más de 30 años. Su huella en la industria aeronáutica y en todas las personas a las que conoció ha sido profundo y vamos a conmemorarle en la edición del próximo mes. Su visión de hacer que los viajes en avión sean accesibles para todos revolucionó la industria y todavía se puede presenciar que esta transformación tiene lugar hoy en día.

Sin embargo, su legado se extiende mucho más allá de nuestra industria y más allá del mundo empresarial. Él inspiró a la gente, motivó a la gente, desafió a la gente y siempre nos hizo reír.

Fue un hombre excepcional, dotado con

un corazón enorme y amor por las personas—todas las personas.

Una de mis frases favoritas de Herb era: “Trato de entender cuán valioso es algo intentando imaginarme que no lo tengo.” Con su fallecimiento, para mí es imposible imaginar la vida sin Herb. Su impacto en mi vida ha sido inmenso y ninguno de nosotros quiere recordar cómo era la vida antes de Herb Kelleher.

Descansa en paz, amigo.

Gary Kelly Chairman and CEO Southwest Airlines

PHOTOGRAPHY BY STEPHEN M. KELLER

Uno de los primeros anuncios de Southwest® presentaba a nuestros Sobrecargos hablando sobre una nueva forma de volar: “¿Recuerdas cómo era antes de Southwest Airlines®?” Era un eslogan inteligente, muy apropiado para el aura de nuestros primeros días y marcaba un contraste claro entre esta nueva aerolínea de bajo costo y todo lo precedente. Cuando pienso en este anuncio, me cuesta trabajo recordar cómo era mi vida antes de Southwest Airlines. Al fin y al cabo, llevo trabajando los últimos 32 años para esta Compañía, y tomé mi primer vuelo cuando cursaba mi último año de bachillerato en 1972, solo un año después de que Southwest tomara los cielos.

El mes pasado, perdimos a nuestro Fundador con el fallecimiento de Herb

14 SOUTHWEST FEBRUARY 2019

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The A-List

“For optimal success in your career, your work has to correlate with your purpose.”

—ALFONZO ALEXANDER, CHIEF ETHICS & DIVERSITY OFFICER, NASBA In addition to his role as chief ethics and diversity officer at the National Association of State Boards of Accountancy, Alfonzo Alexander serves as president of the organization’s Center for the Public Trust. His dual role comes with a wide range of responsibilities, many of which involve travel. Alfonzo uses Southwest® as his primary airline for both business and personal travel, citing the Company’s extensive routing options through Nashville and our reputation for ontime flights. He also loves Southwest’s priority boarding and open-seating policies, which help him select his favorite seat on every flight. While Alfonzo enjoys his time in the sky, he always looks forward to returning home to his wife and three daughters. We love having you onboard, Alfonzo!

—Ashley Omondi, Communications & Outreach COMFORT ZONE “On the rare occasion I fly another airline, I never get that comfortable, homey feeling I experience on Southwest.”

HOME SWEET HOME

“When you travel as much as I do, the goal is to spend as many nights at home as you can. Thanks to Southwest’s efficiency, I can often fly somewhere and get back home the same day.”

FAMILY FLIGHTS “I use the majority of my Rapid Rewards® points for family vacations and for extended family members to go on trips for school or work. My mother will also use my points to fly her sisters in to visit her.”

25

one-way qualifying flights or

35,000

tier qualifying points.

PHOTOGRAPHY BY JOHN SCHWEIKERT

Alfonzo’s travels earn him A-List status through

16 SOUTHWEST FEBRUARY 2019

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Spotlight

FINE TUNING

Best of Luck

Southwest® presents the Luck Reunion, a showcase of American roots music.

While hordes of music lovers make their way to Austin, Texas, next month for one of the country’s biggest creative conferences of the year, a boutique music festival will take place just 30 miles outside the capital city. Offering a welcome reprieve from the hustle and bustle of downtown Austin, Willie Nelson’s legendary ranch hosts the Luck Reunion— a celebration of old and new that features trailblazers of American roots music and up-and-coming artists following in their footsteps. The event is named for Nelson’s property, which he dubbed “Luck, Texas.”

Southwest Airlines® supports budding talent in the music community through our Artists On The Rise platform, which highlights developing artists through a variety of initiatives—both in the air and on the ground. In line with our commitment to Artists On The Rise, Southwest has served as

presenting sponsor of the Luck Reunion since 2017.

At the past two events, our programming has included the Luck Tannery custom leather shop, as well as engaging activities for guests at the Southwest Porch. Southwest even spent time with some of the festival’s featured musicians, filming short performances and interviews. These behind-thescenes tidbits are recorded as part of a series called Southwest Porch Sessions and can be found online at Southwest.fm/ArtistCommunity.

Southwest is offering you the opportunity to be a part of this year’s Luck Reunion on March 14. Enter the sweepstakes for a chance to win festival tickets and round-trip travel for you and a guest. You can also voice your opinion on the talent lineup by casting your vote in the “Southwest: On the Rise to Luck” contest, where three rising artists are in the running for an opening slot at the 2019 event. To enter the sweepstakes and vote for your musician of choice, visit Southwest.fm/LuckReunion.

—Alyssa Foster, Brand Partnerships & Entertainment PR

PHOTOGRAPHY BY ASHLEE D. SMITH/SOUTHWEST AIRLINES

At the Luck Reunion, well-known artists perform alongside rising stars like Thomas Csorba.

18 SOUTHWEST FEBRUARY 2019

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Community Outreach

BEST IN CLASS

Reach for the Sky

Southwest® encourages diverse students to pursue careers in STEM. Southwest Airlines® proudly sponsors organizations that work to increase diversity in aviation and STEM (science, technology, engineering, and mathematics), in addition to promoting these initiatives through our own Company programming.

Southwest’s Adopt-A-Pilot program brings Pilots into fifth-grade classrooms across the country to educate students using STEM-focused activities. In the hope of sparking an interest in aviation among diverse students, Southwest supports groups like the Organization of Black Aerospace Professionals and the Tuskegee Airmen. For more than 10 years, Southwest has partnered with the Tuskegee Airmen on the organization’s Continuing the Legacy program. Through partnerships like these, Southwest aims to reach diverse students at a young age and help them identify the education and training needed to achieve their career goals.

When it comes to supporting diversity in aviation, Southwest is no stranger to blazing new trails.

In 1992, Southwest Captain Louis Freeman became

the first African-American Chief Pilot at a major U.S. airline. Captain Nicole Alicea has made history on several occasions since becoming the Company’s first African-American female Pilot in 2002.

She achieved another “first” alongside her father, a now-retired Southwest Captain, when they served as the first African-American father-daughter Flight Crew at a major airline. In 2016, she and First Officer Nicole Sturrett became the first African-American female Pilot Crew at Southwest.

“Years ago, another Pilot asked me why I personally thought there wasn’t a higher percentage of black Pilots and female Pilots,” Captain Alicea says.

“I realized that most Pilots identify their dream job at a relatively young age, and a child must first see something as a possibility before it can be a goal.

When young girls see me at the airport or in the flight deck, it’s my sincere hope that they envision themselves doing the same thing someday.”

While Southwest actively promotes diversity initiatives year-round, the Company is proud to highlight these particular stories in celebration of Black History Month. Southwest hopes that stories like these will increase diversity in aviation and encourage more youth to reach for the skies and one day join the Southwest Airlines Family.

—Rachel Barry, Communications & Outreach

PHOTOGRAPHY COURTESY OF SOUTHWEST AIRLINES

Retired Captain Frank Jackson shares his career journey with fifth-graders in the Adopt-A-Pilot program.

20 SOUTHWEST FEBRUARY 2019

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Our People WANT TO SHARE YOUR STORY? Have you witnessed an act of kindness from a Southwest Airlines® Employee? Whether you’re a Southwest® Employee or a Southwest Customer, let us know at Southwest.com/ contact-us.

To thank these Employees for their work and dedication, Penn & Teller is proud to give them each two tickets to see the show in Las Vegas.

Congratulations!

Natalie Leahey EMPLOYEE SINCE

2016 POSITION

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Captain HOME BASE

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Matt Stapleton EMPLOYEE SINCE

2016 POSITION

First Officer HOME BASE

DEN

A Birthday to Remember

The Crew on the flight heading to our family vacation last summer found out it was my son’s fifth birthday and went above and beyond for Evan. Flight Attendant Natalie Leahey made sure each of her fellow Crew Members stopped by to wish Evan a happy birthday. She then led the Flight Attendants in directing all the Passengers to shut their window shades and light up their call buttons to simulate candles on a birthday cake. After leading the entire plane in singing “Happy Birthday,” the Flight Attendants presented Evan with a crown made of pretzel bags and drink stirrers. As we were deplaning, Captain Dana Leschak and First Officer Matt Stapleton invited Evan and his two siblings to pose for a picture in the cockpit. The acts of kindness continued even after our flight ended when the Crew approached us during our layover, gifting Evan a Southwest model plane along with coloring books and markers. My wife and I want to thank the Crew for making our son’s birthday a memorable one.

—Brandon Hall, Southwest Customer

22 SOUTHWEST FEBRUARY 2019

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1/16/18 8:53 AM 11/28/18 9:11 AM

Our People

Matt Bennett EMPLOYEE SINCE

2007 POSITION

Training Instructor HOME BASE

HDQ

ROADSIDE ASSISTANCE

GOLD-STANDARD SERVICE

While driving to work at the Southwest Airlines University campus in Dallas, I inadvertently ran over a nail in the road and heard the dreaded sound that indicated my tire had no air. I didn’t have a spare tire or a tire jack, so, feeling panicked, I reached out to Training Instructor Matt Bennett since I was close to work. He drove to my location, removed the damaged tire, and drove me to the tire shop. He waited with me at the shop before driving me back to my abandoned car, where he helped me put on the new tire. The whole ordeal took at least two hours, and Matt never wavered in his commitment to assist me until the task was completed. With his levelheaded demeanor, Matt provided a helping hand as well as peace of mind.

It’s obvious that he has a Servant’s Heart, Warrior Spirit, and, based on our interactions, a very Fun-LUVing Attitude!

—Tambour Landreneau, Training Instructor

I would like to commend Operations Agent Yvette Cubero for her unwavering dedication to making our Customers feel appreciated. We recently had a very special Customer on an inbound flight to Austin, Texas. She served as a female pilot during World War II and was awarded the Congressional Gold Medal for her service. Yvette came in on her day off and used her own money to make welcome signs, decorate the gate area, and set up a table with refreshments and photos of the Customer from her years of service. She spread the word so other Customers could participate in welcoming this veteran home. This was one of many events Yvette has spearheaded in order to give our Customers a great experience. She truly exemplifies the Culture of our Company, and I cannot thank her enough for what she brings to the Austin Station, Southwest Airlines, and our Customers.

—Jay McVay, Station Manager

Yvette Cubero EMPLOYEE SINCE

2010 POSITION

Operations Agent HOME BASE

AUS

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I want to thank Jeana Jacobsen for being so awesome to some great Customers—and big Southwest fans—in Austin, Texas. A couple recently reached out to ask permission to paint their swimming pool in Southwest colors so Customers flying overon your nexthead airport would seeride their statement of love for our Company. AlJeana Jacobsen though she was unable to grant them permission to use our EMPLOYEE SINCE Use 2013 code SSS19 colors or logo, she was gracious and assured them how much POSITION this request meant to us. She cushioned her “no” with plenty Customer of Hospitality and gratitude for their business. However, she Relations Representative didn’t stop there. Using her own money, she purchased several HOME BASE Southwest-branded gifts for them, including pool towels and HDQ special winglet sunglasses. Now they can celebrate their favorForgot to book ahead? ite airlineNo andproblem! show off their Southwest allegiance while enjoying their pool. Thank you, Jeana, for using your Servant’s Heart App Web to take care Counter of our Customers!

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from the editor

Dear Reader,

The first time I met Herb Kelleher, he was walking into a bar with a glass of Wild Turkey. With his plaid jacket, rule-breaker’s big grin, and always lit cigarette, he looked more like the liveliest member of the Rat Pack than the legendary leader of Southwest Airlines.

It was easy not to take him

CCSD

seriously. He earned millions of dollars’ worth of free publicity through a studied hamminess. He appeared on television with a sack over his head. He settled a business dispute with a rival airline by holding an arm-wrestling contest.

(Herb lost.) He even rapped in a company training video.

Clark County School District

CCSD CHANGES LIVES, STARTING WITH YOURS Accept the challenge and work where you can make a difference. We are searching the globe for those committed individuals with extraordinary passion, the keen ability to connect with students, and a relentless drive to achieve life-changing results.

Yet, three years after I met Herb in that bar, Chief Executive magazine ranked him third behind Jack Welch and Bill Gates on a list of the top CEOs of all time.

When he and his partner, Rollin King, founded the airline a half-century ago, only 15 percent of adults in the United States had flown on even one commercial flight. Today, it’s more than 85 percent. Credit the “Southwest Effect,” in which the entrance of Southwest into the market lowered the average fare on other airlines while dramatically increasing the number of flyers.

While he made leadership look easy, this Texas lawyer from New Jersey steered the airline through a blizzard of lawsuits thrown by rival airlines. And yet he made it all look fun, turning a former Air Force base, Love Field, into a heartshaped mantra while revolutionizing every aspect of the industry.

Of course we’ll miss him. But then, so much of Southwest is Herb, from the company’s hilarious Employees to its chutzpah to its spirit of innovation. Plus, heaven just got even more fun.

Jay Heinrichs EDITORIAL DIRECTOR @JAYHEINRICHS

Licensed Teachers, Support Staff, Substitutes, Administrators, School Nurses, Speech/Language Pathologists, School Psychologists, Occupational Therapists, Physical Therapists, School Social Workers, Counselors, and Deaf/Hard of Hearing Staff.

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Our tribute to Herb Kelleher (above) will run next month.

PHOTOGRAPHY BY STEPHEN M. KELLER

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12/20/18 2:47 PM 12/20/18 4:33 PM

PLAY Number

We check our phones

52

times a day.

PHOTOGRAPHY BY AUDREY SHTECINJO/STOCKSY UNITED

Whether you’re about to answer an email, scroll through Instagram, or read a text, there are plenty of reasons why you might be reaching for your phone. But according to Deloitte’s 2018 Global Mobile Consumer Survey, those actions can start to stack up, creating a glut of glances that’s making people call for checks and balances. Of the 2,000plus people polled, 63 percent said they’re trying to curb their screen time, and close to 40 percent said they use their device too much. Done reading this? OK, OK. You can pick up your phone now.

COMPANY CONFESSIONS Eighty-four percent of respondents said they use their personal phones at work. february 2019 southwest 29

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1/8/19 3:00 PM

PLAY Drink “Louisville is really good at eating and drinking,” says Kelsey Hofmann, Rye’s beverage director. “So that’s what we do.”

CIT Y SIPS

It’s Only Forever At Rye on Market in Louisville, Kentucky, the offerings change with the seasons, and cocktails are driven by the bartenders’ most creative flights of fancy. This often leads to compelling themes, including a memorable Mario Kart riff and a menu dedicated to inspirational women, the latter featuring a drink honoring the feminist icon Simone de Beauvoir, among others. The 1986 fantasy film Labyrinth is the basis for the beguiling It’s Only Forever, which takes its name from a song performed in the movie by David Bowie’s extravagant Goblin King. Its plum gin liqueur and fig syrup are enchanting enough that we can imagine them as mixers of choice in a magical, Labyrinth-ian realm. The Buffalo Trace bourbon, however, is pure Kentucky.

MAKE IT ↗ Add 1½ ounces Buffalo Trace bourbon, ½ ounce Averell Damson plum gin liqueur, ¾ ounce lemon juice, ½ ounce fig syrup,* and 1 egg white to a shaker. Dry shake, add ice, and then shake again. Double strain; pour over ice and garnish with Angostura bitters.

30 Southwest February 2019

F1_playdrink_MW.indd 30

*Soak dehydrated figs in water overnight. Strain; add 1 part fig water to 2 parts sugar.

PHOTOGRAPHY BY NICK CABRERA

1/10/19 2:46 PM

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PLAY Eat

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/ MINNEAPOLIS This seasonal sweet from Edwards Dessert Kitchen boasts a molten chocolate center and spiced orange crème anglaise.

In 1742, a French master cook invented the soufflé.

/ DALLAS Rise No. 1 offers nearly 40 sweet or savory soufflés, but you can’t go wrong with the classic ham and Gruyere.

SPOTLIGHT ON

Soufflés

Under-whip the egg whites and the dish won’t rise. Whip them too much and you’ll get a deceivingly fluffy mound that deflates within seconds of leaving the oven. Attempting the perfect soufflé can drive even the most skilled chef a little batty, but Daniel Rose has never shied away from a challenge. The Chicago native’s route to culinary stardom involved working alongside Michelinstarred chefs throughout France and opening a 16-seat restaurant around the corner from the Louvre. The same year Rose closed Spring, the aforementioned brasserie that catapulted him to fame, his first stateside venture, Le Coucou in New York City, won the James Beard Award for best new restaurant in the nation. According to Rose, the restaurant’s name roughly translates to “someone who is sweetly crazy.” Truth is, you’d be mad not to order the Chiboust a la Vanille—a free-form soufflé served atop seasonal fruit (think red wine-poached cherries in the summer or figs in the fall) and sprinkled with lime zest.

/ SAN DIEGO If the pear soufflé with caramel sauce doesn’t interest you, wait a few weeks.

Herb & Wood’s rotating flavors include peach, huckleberry, and mango Thai basil.

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A TALL ORDER

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Emma’s husband loves the tropical fruit from this Middle Eastern market. $3; sahadis.com

Found in Brooklyn

Author, bookstore owner, and native New Yorker Emma Straub shares her borough’s best bets.

Books Are Magic is a quirky name, but one that Emma Straub says perfectly embodies both her bookstore in Cobble Hill and her life philosophy. “We were meeting with investors, and this tech guy said, ‘No one serious will walk into a bookstore called Books Are Magic,’ and I thought, You don’t get it. Everybody deserves magic.” Now, magic exists in the vibrant poetry section, in a kids’ reading nook fit for “either one small person or two small people who really like each other,” and in talks with authors like David Sedaris, Meg Wolitzer, and Zadie Smith. If you aren’t able to experience the magic in person just yet, don’t fret. The staff curates monthly book subscriptions featuring titles by lesser-known writers, delivered to your door.

T-Shirt edith young These paint swatch tees draw on fine art and pop culture. $65; edith young.com

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THESE DOCTORS ARE AMONG

THE BEST

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All doctors are board certified by the American Board of Plastic Surgery (ABPS).

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NEW YORK Barry M. Weintraub, MD 800A Fifth Avenue New York, NY 212-737-7500 DrBarryWeintraub.com Castle Connolly – Top Doctors

PHOENIX Deborah J. White, MD 8896 East Becker Lane Scottsdale, AZ 888-277-1869 DrWhitePlasticSurgery.com Phoenix Magazine – Top Doctors

DENVER Paul C. Zwiebel, MD 2050 East County Line Road Highlands Ranch, CO 303-470-3400 DrZwiebel.com 5280 Magazine – Top Doctors

CLEVELAND Paul Vanek, MD 9485 Mentor Avenue Mentor, OH 440-205-5750 MentorPlasticSurgery.com Castle Connolly – Top Doctors

HOUSTON Paul Vitenas, Jr., MD 4208 Richmond Avenue Houston, TX 281-484-0088 DrVitenas.com Castle Connolly – Top Doctors

SEATTLE Rikesh Parikh, MD 1810 116th Avenue NE Bellevue, WA 888-242-1955 RikeshParikhMD.com Dr. Barry M. Weintraub New York, NY

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LOS ANGELES Luis H. Macias, MD 13160 Mindanao Way Marina del Rey, CA 310-822-7213 DrLuisMacias.com Super Doctors – Southern California

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EYE SURGEONS IN AMERICA Each doctor has been peer-nominated and/or selected by the nation’s leading providers of information on top doctors.

These top eye surgeons specialize in LASIK, laser cataract surgery, lens implantation and KAMRA for close vision.

KANSAS CITY Jason E. Stahl, MD 8300 College Boulevard Overland Park, KS 913-491-3330 DurrieVision.com Trusted LASIK Surgeons Directory

NASHVILLE Jeffrey D. Horn, MD 4230 Harding Pike Nashville, TN 615-434-2020 BestVisionForLife.com Castle Connolly – Top Doctors

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ATLANTA Niraj N. Desai, MD 2555 Westside Parkway Alpharetta, GA 678-381-2020 MilanEyeCenter.com Castle Connolly – Top Doctors

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TIFTON, GA ORTHOPAEDIC & SPINAL SURGERY Edward W. Hellman, MD 2227 U.S. Highway 41 North Tifton, GA 229-386-5222 TheSpineAndScoliosisCenter.com Castle Connolly – Top Doctors

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WORK Number

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of us have our dream job.

According to a survey conducted

by MidAmerica Nazarene University, one in four of us have achieved optimal employment.

Just who are these well-adjusted workers? High earners, for starters. Along with making impressive salaries, people who’ve found their dream job are more likely to be baby boomers, live in the Southwest, and have their doctorates. As for those holding out hope for the perfect profession, respondents had a few requirements for their ideal role.

Along with being in California in the entertainment industry, it would feature a commute under 2 miles, come with a one-hour lunch break, and include the option to work remotely 11 days a month. Sounds like a dream.

WORK IT OUT Respondents said their ideal amount of annual paid time off would be 52 days.

february 2019 Southwest 35

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1/9/19 10:30 AM

WORK Trip WALKING DISTANCE

Portland, Oregon

Diverse dining, lush greenery, and vibrant culture—the City of Roses’ downtown has it all.

DO → Get to know the Beaver State at the Portland Art Museum’s Picturing Oregon exhibit, through August 2019.

DRINK ↘ At Multnomah Whiskey Library, you’ll find more than 1,500 spirits—along with an eye-catching chandelier and library ladders for the bar.

SLEEP ← At Hotel Modera, borrow a complimentary cruiser bike and explore Portland sights, or relax in the garden courtyard.

EXPLORE ↙ Take a walk along the Willamette River at Tom McCall Waterfront Park, which is also home to the Portland Saturday Market.

36 southwest february 2019

F1_trip_DE.indd 36

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WORK Startup The company’s Kids Board of Directors is made up of 12 young community activists and entrepreneurs. Learn more at kidbox.com.

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Shop for seasonal children’s clothes and support a good cause—all without leaving your home.

Here’s how founder Haim Dabah describes the subscription service: Kidbox is based on the way parents want to shop for kids—they don’t want to go to stores or jump between websites.

The boxes are personalized for kids ages 2–14, are delivered seasonally, and include six or seven items. Keeping the whole box is $98, and keeping an individual item is about $20—a typical branded piece of kids’ apparel retails at $30–$35. Then, kids pick one of four charities to support through a clothing donation. In launching Kidbox, my goal was to build a company with a mission at its core: to clothe a million children, and to clothe a child in need with every box. And parents are telling us Kidbox is the first time that they’re talking with their kids about doing good.

On a personal level, it’s our mission that I’m most proud of.

PHOTOGRAPHY COURTESY OF KIDBOX

/ clothing brands that Kidbox works with

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♥ She’s All That After the success of To All the Boys I’ve Loved Before, 21-year-old Lana Condor is just getting started.

Interview by MELISSA FLANDREAU Photography by NICOLLE CLEMETSON

Wardrobe styling by CAITLYN BEATTIE Hair by ERIN KLASSEN / Makeup by PAULA LANZADOR

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♥

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A

What has playing Lara Jean meant to you?

It’s meant everything to me. I’m the biggest fan of her story and the book franchise [by Jenny Han].

Playing Lara Jean has taught me to be a better person, to be more pure and innocent. She’s so quirky, but she’s never apologetic for her differences, and that has made a huge change in my life. I’m a total weirdo, and because of Lara Jean, I realized that’s OK. When people come up to me and say how much she meant to them, I’m not surprised because she means the same exact thing to me.

Why do you think that the film has been so successful?

All the filmmakers and the cast and the crew, we hoped the movie would do well, but we didn’t know that it was going to be this happily received.

I think in terms of Asian representation, that was a huge part of the reason it did well—because girls were able to see themselves portrayed on screen.

I’ve had the sweetest girls tell me that it’s been so awesome to see someone who looked like themselves on screen, telling a story about falling in love, telling a universal narrative. And who doesn’t like rom-coms? It’s a really sweet, feel-good movie, and sometimes the world needs to see that. When it comes to rom-coms, people don’t realize how refreshing it is until after they watched it, and then they’re like, “Wow. I feel really good.”

I loved Lara Jean’s relationship with her sisters, Kitty [Anna Cathcart] and Margot [Janel Parrish], and her dad [John Corbett]. What was shooting those scenes like?

My favorite scenes, for the most part, are when I got to work with Janel, Anna, and John. When Janel, Anna, and I got to do scenes together, it was so much fun, and it honestly felt like we were just sisters hanging out. It’s a love story between Lara Jean and Peter [Kavinsky, her love interest], of course, but it’s also a huge love story between the sisters. When you have a group of girls and a cast in general that you genuinely have a great connection with, it doesn’t feel like work anymore. It feels like you get to live your dream and there just happens to be a camera there.

You have such an easy chemistry with Noah Centineo, who plays Peter. What was it like to work with him?

The moment Noah stepped into the casting room, it was so obvious to everyone that he was the perfect Peter. I’ve never acted with another actor before where I felt the same way that I felt when I’m with Noah. We put a lot of effort into becoming friends, and I think that really helped when we went to camera. The chemistry is wonderful and that takes half the stress of work away, but more than that, he’s so talented and such a giving actor.

PREVIOUS SPREAD: BLOUSE AND TROUSERS BY STUDIO NICHOLSON; BLAZER BY BROGNANO; TSHIRT BY HANES X KARLA

fter premiering on Netflix last August, To All the Boys I’ve Loved Before became an instant hit and finished 2018 as the streaming platform’s second-most rewatched original title.

Lana Condor plays Lara Jean Covey, an introverted highschooler whose love letters are accidentally mailed out to her former and current crushes. Here, she dishes on the film’s success, her new role as a teenage assassin, and why rom-coms can be good for us all.

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And when we started promoting the film, Noah and I genuinely love each other, so it was easy for us to express that. I know one of the reasons why people liked the movie so much is because they saw that and believed it in our relationship.

incredible year, but I know we can do more. We’re on an upward climb, but we’re climbing, and that’s a good thing.

Or they drink kombucha at parties, like Peter Kavinsky.

Yeah, or they drink kombucha at a party. You have to have a best friend. You have to have a mean person. You have to have a good soundtrack. Here’s the thing: That’s why I love rom-coms so much— there’s this perfect equation that, no matter how many times it’s done, never gets old. But I’m also the person who sits alone in my house under the covers and watches rom-coms and cries, so you’re talking to an actual fan.

Your new show, Deadly Class, which premiered on Syfy in January, is about an academy for teenage assassins. You play Saya, one of the students there. What was going into that role like after playing Lara Jean?

Oh my gosh. Oh my gosh. Oh my gosh. It was whiplash. The day after the L.A. premiere of To All the Boys, I got on a plane to Vancouver to start shooting Deadly Class, which is different in every single possible way. My brain was so focused on Lara Jean, and all of a sudden, I had to play this badass, fierce, destructive, chaotic, lonely character. I was like, Lara Jean now has a sword and is stabbing people with it. What’s happening? I thought, Am I good enough to be able to make this switch? Then I had the greatest time of my life shooting Deadly Class. It was also the most challenging because the show is so demanding. Because we care so much about the fights, the story we’re telling, and the darkness of the show, we wanted to make it perfect. The transition period was confusing, but that’s what’s so awesome about acting—you can be whoever you want and do whatever you want.

♥

You mentioned representation earlier. Why do you think it’s important to audiences to see more diversity on-screen?

Well, audiences aren’t stupid. When they don’t see movies that look like the world they live in, they don’t buy it. They might enjoy the story, but that believability is gone. When To All the Boys and Crazy Rich Asians and Searching and The Meg came out this summer, audiences could feel ownership and invest more of their heart into the story because each one represents what the world looks like and what the audience looks like.

In terms of the Asian-American and Asian community, and Asian actors in general, it’s been an

This interview has been edited and condensed for clarity.

SUIT BY ACNE STUDIOS, PROVIDED BY GRAVITYPOPE

How did you get into acting? Was it something you always wanted to do?

I didn’t know I wanted to be an actor, but I knew Can you say anything about a possible sequel?

I wanted to be an entertainer. I danced all my life, I would absolutely love a sequel and I know Noah and inevitably my body couldn’t keep up. So my would love a sequel, too. There’s nothing I want dad put me in drama class in high school, and I remore than to be in that environment again, and to alized I could entertain people not continue telling that story. So when just by my movements but by you know, I’ll know. And hopethe words that I said. My secfully you’ll know soon. [Ed. ond semester senior year, note: A sequel was officially I got a theatrical agent announced on Dec. 19.] and booked my first job, X-Men: Apocalypse [as JuWhat do you think makes bilee]. After that, it took a good rom-com?

LANA CONDOR’S TOP nine months to get hired The two romantic leads 5 ROMANTIC COMEDIES again, and that whole time have to have chemistry, • How to Lose a Guy in 10 Days I thought maybe I just got obviously. If we’re talking • Bridget Jones’s Diary lucky. But once I got hired straight-out-of-the-book • The Devil Wears Prada again, I started working a little equation, you have to have • Bride Wars more consistently, and only rea conflict or another love in• High School Musical cently have I realized I can do this terest because that supplies the (“When I was a little girl, as a career. But I knew I wanted to be drama. It seems like the rom-coms I honest-to-God thought High an actor as soon as I got on the X-Men that work the best are the ones where School Musical was a rom-com, set. So I’m happy I believed in myself for the male leads are more sensitive or so I stand by that.”) the periods where I wasn’t working, bethoughtful. Maybe they’re the jock but cause if I hadn’t, I wouldn’t be an actor. they have these insecurities.

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start here Follow the story lines to these classic rom-coms.

No.

THE SOURCE MATERIAL

Is the movie based on a play?

THE CAREER

Surprisingly, no.

Is our heroine a journalist?

Yeah.

Yes.

THE BET

Yep.

THE BARD

Is that play by Shakespeare?

No, it’s not.

It’s that darn bet!

Is there some sort of subterfuge?

True Love Will Find a Way illustrations by jason schneider

THE HERO

Which rom-com regular has been charming us?

All right, all right, all right. It’s Matthew McConaughey.

Not Matthew McConaughey.

THE COLD FEET Does a wedding get called off ?

Yeah, definitely.

The Philadelphia Story

When Harry Met Sally

No, but prom gets ruined.

10 Things I Hate About You

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THE BUILD-UP

Is this a friends-tolovers situation?

by caroline siede

A

No.

You bet!

Nah, they’re already engaged.

Yeah, they need a few years to get it together.

THE CONFLICT

So what’s causing the drama?

The future in-laws.

THE SPEECH Where does it happen?

At a New Year’s Eve Party.

On an airplane.

How to Lose a Guy in 10 Days

Romantic comedies are back and better than ever.

Crazy Rich Asians

s a kid, I remember curling up on the couch with my dad to watch classic romantic comedies like Roman Holiday and The African Queen. Later, I discovered my own teen rom-com faves like 10 Things I Hate About You and The Princess Diaries. As I got older, I connected to the messy lives of the heroines in 27 Dresses and My Big Fat Greek Wedding. And now, whenever I feel gloomy about the state of the world, I throw on Love Actually—or any one of the dozens of films like it in my collection.

But in recent years, the genre, once a staple of the multiplex, fell out of fashion—according to a report from the news site Quartz, only nine romcoms were released in U.S. theaters in 2008, compared to 41 in 2004. That left rom-com lovers to seek out smaller releases or turn to TV shows like New Girl, The Mindy Project, and Jane the Virgin, which emerged to pick up the slack. But there’s good news for those who prefer their romantic comedies in glossy movie form: Rom-coms are officially back in style.

Last summer, Crazy Rich Asians, an old-fashioned rom-com with a cross-cultural twist, grossed more than $174 million domestically, while Netflix released six original titles as part of its “Summer of Love,” including the endearing workplace comedy Set It Up and the wildly charming high school romance To All the Boys I’ve Loved Before. More importantly, the way people talk about romantic comedies has started to shift. After years of sheepishly lumping them into the “guilty pleasure” category, fans are questioning why they had to put a caveat on their love of funny, romantic stories in the first place. This new era of rom-coms is all about taking the guilt out of guilty pleasures.

Though the films might have disappeared from cinemas for a bit, love for the genre never truly went away. According to Netflix director of acquisitions Matt Brodlie, the company created its new slate of rom-coms because users were watching and rewatching so many classic films. While Netflix doesn’t release detailed viewing information, it did note in a quarterly earnings report that more than 80 million subscribers watched one “Summer of Love” title.

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by ST E V E A L MON D i l lu s t r at ion by SA M K A L DA

“It feels a little like being 15 years old That’s what my again.”78-year-old dad

said when he told me he had fallen in love again— eight months after my mom died. february 2019 southwest 49

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O

n the day after the 2016 presidential election, my father left a message asking me to call him back as soon as possible. I assumed, for obvious reasons, that he wanted to talk about the election. But he had called for another reason altogether: to tell me that he was in love. Head over heels. “It feels a little like being 15 years old again,” he confessed, a bit sheepishly.

This is not the kind of news you expect from your 78-year-old father. It was especially surprising because my mother—the love of his life and partner of 55 years—had died eight months earlier. Everyone in our family had slotted my dad into the role of grieving widower.

To make matters even more complicated, the person my grieving widower dad was seeing was an old friend who happened to be a short, Jewish woman named Barbara—just like my mom.

It was a lot to process.

Last summer, my father and the second love of his life were wed, on a sunny day in Maine, surrounded by their children and grandchildren. This was an occasion that none of us expected and, to be perfectly honest, many of us questioned.

By the end of their vows, there wasn’t a dry eye in the house.

T

he proper telling of this story requires a flashback to New Haven, Connecticut, in the early 1960s, where my parents met at Yale’s medical school. Among their circle of friends was another young couple.

Although my parents eventually moved to California, they remained good friends with this couple. In many ways, the four of them lived parallel lives, working as therapists and raising sons. When I moved to Boston two decades ago, Barbara and her husband put me up while I searched for an apartment.

Nine years ago, the parallels took a grim turn. Within a few months of one another, my mother and Barbara’s husband received cancer diagnoses. He died less than two years later. My mother survived for seven more years but endured two major surgeries and two rounds of chemotherapy.

Throughout these treatments, she remained the emotional epicenter of our family, an indomitable force who

adored her grandchildren. Regardless of how sick she felt, my mom lit up at the sight of our kids. She also forged a special relationship with my wife, helping her navigate the pressures of raising three small and rambunctious children.

Throughout all this, my father remained fiercely devoted to my mother. He managed her medical care, took over nearly all the domestic duties, and did everything he could to make sure she remained at home, even as she grew more incapacitated. Our final visit was just a few weeks before her death. My kids asked to sleep in her room on our last night in California. They wanted to be as close to her as they could.

I

mention all this to emphasize why the idea of my dad falling in love with another woman came as such a shock to our family. On a certain level, of course, we were all happy for him. What’s the guy supposed to do, we asked ourselves, wait until he’s 90 to find love again?

On another level, we were kind of freaked out.

“I guess Dad really has a type,” my twin brother, Mike, joked. This was the line all us kids adopted, to deal with the uncanny likeness between our mom and our dad’s new … what to call her? Girlfriend, we guessed. We worried that Dad might be dodging his grief by throwing himself into the arms of a woman so similar to our mom.

The reaction from my own kids ranged from sweetly perplexed to open defiance. Our youngest, 5-year-old Rosalie, was happy to have a new Grandma Barbara around but also knew that “real Grandma Barbara” had died. Our eldest, Josephine, bluntly announced, “I already have a Grandma Barbara.”

The situation was complicated for the new Barbara and her family, too. She had been a widow for eight years, and her children and grandchildren also struggled, understandably, to adjust to my dad’s sudden prominence in her life. Both halves of the couple were sensitive to these dynamics and did their best to avoid overstepping boundaries. They understood that the children saw their romance as a threat to cherished grandparental attention and that the adults viewed it as a relinquishing of the deceased spouses.

These feelings inevitably spiked when my dad announced, last year, that he and Barbara had gotten engaged.

My older brother, Dave, a Shakespeare buff, jokingly quoted a line from Hamlet: “The funeral bak’d-meats / Did coldly furnish forth the marriage tables.” The underlying issues were serious, though. How would this affect holidays and traditional family vacations? What about legal issues around end-of-life planning? And the comingling of finances?

I was concerned enough to send my dad a letter, gently observing that he and his fiancée were still living on

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opposite coasts. “Wouldn’t it make more sense for you crazy kids to move in together before you tie the knot?” I asked.

My dad, who is candid if nothing else, patiently laid out their thinking. First (and most important), they loved each other. Second, they didn’t want to waste time.

Third, people of their generation believed in marriage. Fourth, he hoped the formal ceremony would speed the process of integrating their lives, and send the message to us semi-skeptical youngsters that they were, well, serious about this.

After many fraught familial consultations, the date (a Sunday in late July) and venue (the deck of the bride’s summer home in Maine, which overlooked a gorgeous lake) were set.

A

s part of the effort to meld the families, we all showed up on Friday for a cookout. If anything could help all of us bond, it

was vast quantities of food.

It worked. The grandchildren all immediately connected over gourmet whoopie pies (a Maine specialty) and engaged in an extremely silly poker game.

The adult children were a bit more tentative. But with the help of wine and 17 platters of barbecued chicken, the conversation began to flow. The next day featured a brunch spread with enough smoked salmon to feed the Red Army, followed by swimming, kayak excursions, hikes in the woods, and a journey to the world’s most charmingly cluttered thrift store.

By Sunday, a spirit of genuine camaraderie had taken root. The families gathered on the sunny deck. Rosalie, as flower girl, carefully placed petals on the path leading to the altar, which was covered by a chuppah, the makeshift canopy under which Jewish weddings are conducted. Members of both families read biblical

passages and poetry.

When it came time for the couple to deliver their vows, my dad began by acknowledging that this event was only happening “because we each have lost someone we loved.” He went on: “Our partners were vivid, supportive, unforgettable people. There is no way we can have this event today without thinking of them. What a space their loss leaves in our lives.”

A long pause ensued, one filled with much discreet sniffling.

“At our ripe ages, we have had the joy and fun of something new,” he continued, “the inevitable delight and struggle of two people getting to know each other, but in the context of being friends for 50 years.”

He promised never to question his new bride’s creek-crossing abilities or hiking technique, and concluded with a vow to “try and be the person you so often tell me I am.”

Barbara’s vows were so eloquent

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It’s not bragging if other people say it for you.

and moving that I hesitate to quote them, fearing that I will (again) tear up.

I

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am not, by nature, a sappy person. I don’t cry at weddings or movies. But the sheer beauty of the ceremony reduced me to a puddle.

We could all see, in that moment, what the writer Graham Greene calls “the heart of the matter”: that these two loved each other, and wanted to spend the rest of their lives together. It brought to mind something my dad had pointed out, which was that both he and his new Barbara had enjoyed long and happy marriages. It was only natural that they would want to find love again.

Every new beginning, after all, arises from the end of something. This can be hard to accept, whether you’re 8 or 80. But the alternative is a life of stasis. That was the most inspiring lesson of the weekend: that even the most profound loss offers us the chance to find something new, if we have the courage to look.

A spirit of loving harmony pervaded the reception meal and the toasts. Nobody really wanted the party to end. And so it moved on to a new phase: the making of music, which was only fitting given that both my dad and Barbara have spent years singing in choruses.

As it happened, it was the grandchildren who led the hootenanny. They played piano and guitar and sang while the newlyweds looked upon them, beaming.

It called to mind another line of Shakespeare, this one from Twelfth Night.

“If music be the food of love, play on.”

Steve Almond is the author of New York Times best-sellers Candyfreak and Against Football. His new book, William Stoner and the Battle for the Inner Life, will be out in June. Email him at stevealmond joy@gmail.com.

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True Love...

CONTINUED FROM PAGE 47

The results aren’t surprising. By combining the emotional stakes of a romance with the lightness of a comedy, the best rom-coms offer escapism with emotional heft.

They’re about the charm of the journey, not the surprise of the ending. Knowing Harry rushes to be by Sally’s side on New Year’s Eve doesn’t make the emotional rollercoaster leading up to that point any less satisfying. (My personal favorite ending is The Wedding Singer, which blends silliness and sweetness in the perfect plane serenade.) And one of the greatest scenes is actually about the feeling of getting swept away by a romantic movie: Rita Wilson’s character in Sleepless in Seattle gets choked up recounting how much she loves An Affair to Remember (her friends, hilariously, mock her for it).

To fully appreciate the appeal of the genre, it’s important to understand that it is a genre, with its own conventions and tropes.

Rom-coms are sometimes criticized for being unrealistic, but the genre isn’t trying to create a realistic portrayal of romance any more than a heist movie is trying to depict a realistic theft. Instead, it takes the universal life experience of falling in love and explores it in a funny, heightened, romanticized way. And storytellers have been doing that for a long time.

William Shakespeare solidified tropes that are still popular today, like the enemies-to-lovers of Much Ado About Nothing. Jane Austen, too, remains hugely influential on the genre, especially for the way novels like Pride and Prejudice and Sense and Sensibility anchored romantic stories from a female perspective. Their works continue to be brought to life on-screen, both in period adaptations and modern reworkings like 10 Things I Hate About You (The Taming of the Shrew) and Clueless (Emma).

Each new era of filmmakers puts its own spin on the genre,

too. The 1930s and 1940s popularized the “screwball comedy,” fasttalking physical comedies that featured the likes of Katharine Hepburn and Cary Grant playing motor-mouthed characters in films like Bringing Up Baby and The Philadelphia Story. Musicals became one of the go-to mediums in the 1950s, while the 1960s offered winking “bedroom comedies,” like those made by Doris Day and Rock Hudson. Romantic comedies of the 1970s were shaped by the more naturalistic, neurotic style of films like Annie Hall, while John Hughes pioneered the high school format with 1980s films like Sixteen Candles and Pretty in Pink. In each subsequent generation, filmmakers built on what came before while adding their own twists.

That culminated in the golden age of the romantic comedy: the 1990s. If hearing “rom-com” conjures up images of warm, realistic banter and big declarations of love, it’s probably because of this era.

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The ’90s renaissance began with the one-two punch of 1989’s When Harry Met Sally and 1990’s Pretty Woman, both critical and commercial successes. Stars like Meg Ryan, Tom Hanks, Julia Roberts, and Hugh Grant ruled the genre, while creative forces like Nora Ephron, Garry Marshall, and Richard Curtis shaped the look and feel of the modern romantic comedy in films like Sleepless in Seattle, Notting Hill, You’ve Got Mail, and Four Weddings and a Funeral. The best of these hit a sweet spot between cynical and sweet, lighthearted and emotional, comedic and grounded. They offer a version of romance filtered through rose-colored glasses, but they aren’t shallow. Some, like My Best Friend’s Wedding, even challenge the idea of the rom-com happy ending.

The golden era lasted into the early 2000s, as Reese Witherspoon, Jennifer Lopez, Kate Hudson, and Matthew McConaughey rose to prominence in films like Sweet Home Alabama, The Wedding Planner, and How to Lose a Guy in 10 Days. Broader in their comedy and more heightened with their premises, these rom-coms slowly gave way to formulaic ones that lost their charming originality. Even big names weren’t enough to make up for that lack of heart in movies like The Ugly Truth and Fool’s Gold, and Hollywood’s “quantity over quality” approach eventually turned the tide against rom-coms, driving them largely underground.

But absence makes the heart grow fonder, and it wasn’t until rom-coms went away that people realized how much they missed them—or at least the good ones.

Not coincidentally, the resurgence has been met with an overall shift in the conversation about women in media. Feminist critics began to question why emotional, feminine stories were considered less inherently valuable than violent, masculine ones. The things people took for granted about romantic comedies started to be celebrated

1/9/19 3:36 PM

as the best things about them. For instance, the genre has long been a haven for compelling female protagonists—something Hollywood is sorely lacking elsewhere. Women made up just 24 percent of protagonists in the 100 top-grossing films of 2017, according to a study from the Center for the Study of Women in Television and Film at San Diego State University.

Crazy Rich Asians demonstrates the power of the romantic comedy to elevate women’s stories. The film stars Constance Wu as Rachel Chu, an economics professor who travels to Singapore to meet her boyfriend’s parents, only to discover that he’s from one of the wealthiest, most elite families in the country. Beyond Rachel herself, the film is full of memorable female characters, including Awkwafina’s goofy Peik Lin, Gemma Chan’s ethereal Astrid, and Michelle Yeoh’s commanding Eleanor, Rachel’s intimidating potential mother-in-law. Though there are

plenty of swoon-worthy scenes between Rachel and her boyfriend, Nick (Henry Golding), the heart of the film is about Rachel and Eleanor’s complex dynamic, as well as Rachel’s far warmer relationship with her own mother.

As Crazy Rich Asians proves, the genre has more to offer than big gestures and happily ever afters. And that’s been true for a long time. A take on Pride and Prejudice, Bridget Jones’s Diary is first and foremost about a woman finding the personal and professional confidence to start a new chapter of her endearingly imperfect life. It’s got a great romance (Mark Darcy’s “I like you very much, just as you are” is in my pantheon of perfect rom-com lines), but it has an even better female lead.

This new era has a chance to revitalize what works about the genre while giving it an update. As the first Hollywood blockbuster with an all-Asian cast in 25 years, Crazy Rich Asians helped bring

some much-needed diversity to the rom-com landscape. To All the Boys I’ve Loved Before also offered Asian-American representation while updating the dated gender dynamics of the John Hughes formula to something more nuanced and thoughtful. Meanwhile, movies like Love, Simon and Alex Strangelove are slowly bringing more LGBTQ representation to the genre. Romantic comedies are finding new life by simply shifting the lens on whose stories get told.

Part of the reason the genre went away is because it started to feel formulaic, but these new releases are bringing back heart. The best romantic comedies offer the same thing as all the best films: a good story well told. And when it comes to loving the genre, there’s nothing to feel guilty about.

Caroline Siede is a Chicago-based pop-culture critic whose work regularly appears on The A.V. Club. Follow her on Twitter @carolinesiede.

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FRANCHISES SPECIAL ADVERTISING SECTION

FALL FOR THE PERFECT FRANCHISE

With thousands of franchises in the sea, how do you know which is the one for you? See if the chemistry is right with these businesses. by jim gold

bark up the right tree when david george decided to leave his corporate career of 31 years to go into business for himself, he explored a variety of opportunities but found the right partner in Dogtopia.

“The ability to combine my love of dogs and love of business resonated with me,” says George, who plans to open his Dogtopia dog daycare, boarding, and spa franchise this spring in South Elgin, Illinois.

His wife, Susan, will be his business partner, and he will run the day-to-day operation.

“I’ll be in my own business and work as part of a very organized franchise, serving those folks who want to provide premium care for their pups,” George says.

He was drawn to Dogtopia’s branding and marketing, and its promise to give dogs their “most exciting day ever.”

“Dogtopia stands out in a crowded field,” George says.

He praised Dogtopia for employing a veterinarian, a biologist, and a canine behaviorist. Dogtopia provides superior training to canine coaches who will care for and play with the dogs in Dogtopia’s care.

Dogtopia’s dedication to safety, security, and cleanliness, as well as its support for franchisees, also impressed George. That support includes

help from real estate specialists who can evaluate potential store locations fit to handle play spaces for dogs.

Dogtopia focuses on placing its locations in high-end retail centers. That emphasis on accessible storefronts is a boon for brick-and-mortar businesses in the age of online shopping, George says. Landlords welcome Dogtopia because its presence can draw customers to shopping centers.

Customers can conveniently drop off their pups at Dogtopia, and then run errands or go to a restaurant knowing their dogs are being safely social-

ized and professionally cared for, George says.

Like George, many Dogtopia franchisees are former corporate workers looking for support and a proven system for their first business venture.

Dogtopia gives franchisees the tools they need to make their business successful.

In franchise owners, Dogtopia looks for transferrable business skills, a passion for dogs, and the willingness to embrace a proven system.

Perhaps most importantly, you should have a desire to be in business for yourself, but not by yourself.

Dogtopia is a leading franchise in the booming pet care industry.

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the matchmakers of franchising no single franchise is right for everyone, but The Franchise Insiders can help find the one that’s right for you.

That starts by getting to know your values and work style, as well as your needs and wants, says Jack Johnson, who co-founded The Franchise Insiders with his wife, Jill.

“For example, some people are fast and decisive, while others are slower and methodical,” Johnson says. “Some

clients are very strong in sales, while others are better with operations.”

You may want to keep your day job and invest in a business. As a semi-absentee owner, you can build wealth through diversification, Johnson says. Or you may plan to quit your day job so that you can throw yourself into your businesses full-time.

“We work with over 600 franchises across many busi-

Jack and Jill Johnson can find out what franchise fits your needs.

ness segments,” Johnson says.

“If our client works within our process, we will always find the right match, typically within 30 days.”

Owning a franchise lets you pursue the work-life balance you want, while setting priorities for your future.

“Building your own dream is much more rewarding than building someone else’s, and the rewards are much greater,” Johnson says.

Technology makes it easy to manage a business on your own time. “It’s fairly easy to stay connected to your business and family if you’re properly prioritizing,” he says.

Johnson has seen clients become more passionate about work when they own a business. When you’re invested in your own success, it shows.

“When you are a franchise owner, work is no longer work,” he says. “It is much more fulfilling.”

To get started finding your match, you can take The Franchise Insiders’ business builder assessment on the firm’s website, and then discuss the results with the Johnsons.

“Our services are free, so you have nothing to lose,” Johnson says.

Franchisors pay the Johnsons commissions, and the Johnsons give each client $2,000 of that commission to help them get started after they sign a franchise contract.

“Don’t be afraid to get outside of your comfort zone,” Johnson says. “A reputable franchise that we will find for you will take good care of you if you are a team player and trust their process.”

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Recession Proof - Million Dollar Franchise Opportunity Experts

THE FRANCHISE INSIDERS DOES NOT GUARANTEE THE FINANCIAL PERFORMANCE OF ANY FRANCHISE OR BUSINESS OPPORTUNITY. THE DECISION TO PURCHASE A FRANCHISE OPPORTUNITY MUST BE BASED ON A BUYER'S INDEPENDENT RESEARCH AND ANALYSIS. THE FRANCHISE INSIDERS IS NOT LIABLE FOR ANY REPRESENTATION MADE BY AN EMPLOYEE, AFFILIATE, OR ASSOCIATE OF ANY FRANCHISE OR THE FRANCHISE INSIDERS WITH RESPECT TO THE FINANCIAL PERFORMANCE OF THE BUSINESS BEING ACQUIRED. THIS DOES NOT CONSTITUTE AN OFFERING; AN OFFERING CAN ONLY BE MADE BY A PROSPECTUS FILED WITH THE REFERENCED STATE, WHICH FILING DOES NOT CONSTITUTE APPROVAL.

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FRANCHISES SPECIAL ADVERTISING SECTION

the spirit of community you can go into business for yourself and give back to your community with Senior Helpers Town Square, a new franchise concept offering reminiscence therapy in adult daycare centers built to look and feel like the quaint small towns of the 1950s.

Don Wood found Senior Helpers Town Square to be just the right business to start with his daughter, Charlene Shipley, in Louisville, Kentucky.

“My daughter and I have always dreamed of going into business with one another, but our main goal was to ensure that whatever venture we took on, we made a difference in the community,” Wood says.

The family has a history of serving others. Shipley is the founder of the nonprofit Roo’s

Wish, named for her foster child, Roo. Shipley collected thousands of suitcases and blankets so that foster kids moving from one home to another wouldn’t have to carry their belongings in trash bags.

Wood says their Roo’s Wish experience made the family aware of the need for a safe, nurturing environment for people who need help throughout the day in order to thrive— regardless of their age.

“We are excited to have an opportunity to make a difference in so many lives by joining the Senior Helpers Town Square team,” he says.

Senior Helpers is known for its 300-plus franchises specializing in home care for clients with dementia, Alzheimer’s, and Parkinson’s.

It’s helping spread the Town Square concept nationwide.

“We have a very thorough discovery process that our

Adult daycare centers are built to resemble town squares of the 1950s.

candidates complete prior to signing a franchise agreement,” says Peter Ross, CEO and co-founder of Baltimorebased Senior Helpers. “This is not only a great way to share information about the Town Square concept, but it also allows us to really get to know the candidate.”

Franchisees can be very hands-on operating Town Square, or they can take advantage of a semi-absentee ownership model. Either way, the Town Square concept is something franchisees can believe in.

“All of our candidates have an entrepreneurial spirit, but it is important for a prospective franchisee to pick a franchise they can be passionate about,” Ross says. “A franchisor can teach a franchisee all things regarding their concept, but the passion for the opportunity can’t be taught.”

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IMMERSE YOURSELF IN A REWARDING NEW ADULT DAY CARE OPPORTUNITY With more than 50 million individuals aged 65+ in the U.S., the need for elder care has significantly grown over the years, making it a $400 billion industry and counting! This means that the market for senior care businesses will continue expanding.

While there are countless franchise options to choose from, Senior Helpers Town Square franchise owners are uniquely positioned to capitalize on a booming need while delivering a meaningful and necessary service to elderly individuals and their families.

Help Today’s Seniors by Providing an Adult Day Center Experience that Taps into Their Past.

• First franchised adult day care concept of its kind in the US

• Positioned for growth with territories open across the US

• Strategic alliance with industry experts, George G. Glenner Alzheimer’s Family Centers, Inc.

• Two ownership models available

• State of the art training for staff and caregivers • Unlimited earning potential

• World class support throughout the entire process, from location scouting and construction to grand opening and beyond

Harness the growing need for quality adult daycare by becoming a Senior Helpers Town Square franchise owner today.

Ready to learn more?

SHTownSquareFranchise.com | 855.454.3056 franchising@shtownsquare.com * Discounted franchise opportunities for military and first responders This information is not intended as an offer to sell a franchise. It is for informational purposes only. Currently, SH Town Square Franchising, Inc. is not registered in the following states: CA, IL, MD, MN, NY and WA. We cannot offer a franchise in these states until we have complied with applicable pre-sale registration and disclosure requirements. SH Town Square Franchising, Inc. is the franchisor and is currently headquartered at 901 Dulaney Valley Road, Suite 700, Towson, MD 21204.

All rights reserved. SH Town Square locations are independently owned and operated. ©2019 SH Town Square Franchising, Inc.

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PHOTOGRAPHY BY BRIAN EVANCIC

FRANCHISES SPECIAL ADVERTISING SECTION

lunchboxwax puts culture first passion often plays a large role in deciding what franchise you want to pursue, and whether a franchisor wants to partner with you.

Bridge D’Urso had no beauty business background before signing with LunchboxWax, which offers speed-waxing hair-removal in chic salons.

However, the former director of Portland State University’s Women’s Resource Center had a passion for promoting body positivity and mentoring young women in leadership roles. That made LunchboxWax a great match.

Carrie Morgan, the company’s vice president of culture and training, values leaders who exude positivity.

After spotting a LunchboxWax franchising ad featuring the company’s “adorable and hilarious branding,” D’Urso says she reached out to CEO Debi Lane, met other company executives, and learned of LunchboxWax’s holistic, culture-driven business model.

“They don’t focus exclusively on the bottom line,” D’Urso says. “I kept getting the same sense in my gut that they were authentic people I could trust and could work with.”

Today she has 17 employees at two salons, in Portland and Lake Oswego, Oregon.

LunchboxWax looks for people who maintain a high energy level, convey passion, and show an interest in developing as a whole person—not just a businessperson—while looking for a solid financial opportunity, says Carrie Morgan, LunchboxWax’s vice president of culture and training.

“Bridge was all that,” Morgan says.

Ideal franchisees see that a business like LunchboxWax, with its emphasis on positivity and uplifting others, can make life more meaningful, Morgan says. “Bridge went, ‘Wow, you can do that in a franchise?’

She was a rock-solid fit.”

The company looks for good leaders rather than good managers, she says.

LunchboxWax salons offer 15- and 30-minute services centered on soft-wax techniques that remove hair from a guest’s face, body, legs, or feet.

Although the service is speedy, guests get a luxury spa experience, starting with music from LunchBox radio, the company’s own specialized playlist, and perfumed air pumped into salon lobbies.

Franchisees need the ability to put together an excellent team of trustworthy and ambitious people, says D’Urso, a sailor who loves to travel.

D’Urso remains accessible when she’s out of town, but she knows she can always count on her team, and on the support of LunchboxWax. She likens the franchising experience to preparing to cross the ocean.

“Who do I want in my sailboat?” she asks. “Can you have each other’s backs?”

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FRANCHISES SPECIAL ADVERTISING SECTION

pave the way to success business success takes more than a financial investment and a franchise agreement.

“Our operations team provides training and support,” says Debbie Petok Hufford, communications director for SealMaster, whose franchisees manufacture pavement sealer and distribute pavement maintenance products and equipment.

When looking for a good fit, franchisees must understand that their success relies upon following the franchisor’s operations system and upholding all principles of brand integrity. Just as important, says Petok Hufford, is a potential franchisee’s business acumen.

Every franchisor wants its franchisees to succeed.

“Operating any business successfully requires working capital, having the right people in the right positions, smart budgeting, sound

SealMaster owners and sales representatives work the trade show floor of the National Pavement Expo.

management, and a growth mindset,” Petok Hufford says.

And, in the case of SealMaster, it also needs a strong outside sales effort with at least one full-time sales representative (who’s not the owner) to start.

Before SealMaster enters into an agreement with a franchisee, both parties spend weeks—sometimes months— vetting one another.

SealMaster franchisees with the strongest sales forces, work ethic, and business acumen are, not surprisingly, the most successful.

“Top performers make the best fit for SealMaster,” she says. “They appreciate that they’re working with a proven system for success, they follow the system to the letter, and they work very hard to grow their market share.”

FRANCHISE BUSINESS OPPORTUNITY

SUPPLY THE PAVEMENT MAINTENANCE INDUSTRY “The SealMaster franchise is not only a nice income generator, it’s a great capital asset and wealth builder. It has allowed me a lifestyle beyond my hopes and dreams.”

Bob Krebs – SealMaster Franchise Owner Charlotte, N.C.

$6.5 MILLION SealMaster manufacturing territories in Fiscal Year 2017*

“The ability to create wealth for yourself within SealMaster is staggering.”

“We just keep growing and growing and to me, the market is limitless.”

Darrel Stein

Jake Bernath

Allentown, Penn.

Indianapolis, Ind.

SealMaster Franchise Owner

AVERAGE GROSS SALES

SealMaster Franchise Owner

SealMaster Franchisees Manufacture Pavement Sealer and Distribute a Full Line of Pavement Maintenance Products and Equipment Learn more at sealmaster.net/franchise-opportunities or call (800) 341-7325

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*More detail is provided in the Franchise Disclosure Document.

Offer made by prospectus only.

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FRANCHISES SPECIAL ADVERTISING SECTION

Personal growth.

For them & you.

Kiddie Academy’s Joshua Frick and Jeff Brazier

share a philosophy Looking to make a difference in your life, career, and in the community?

Now is the time!

• Average revenue of over $1,500,000* • Vast educational child care demand • Financial independence • True work-life balance • Option to own or lease

Learn what separates us from every other franchise opportunity Call (410) 777-5352 or visit KAFranchising.com *As reported by 120 mature academies in item 19 of the current Kiddie Academy Domestic Franchising FDD. This advertisement is not an offering.

An offering can only be made by a prospectus first filed according to state law and which complies with the FTC rule.

F2_franchise_MG.indd 66

a good cultural fit between you and your franchisor will keep your business relationship strong and help it flourish, says Joshua Frick, chief development officer of the educational child care company Kiddie Academy.

Leaders at Kiddie Academy meet with prospective franchisees to share their expectations, based on the company’s proven model. Kiddie Academy also assesses whether a franchisee’s philosophy and values align with the mission of the company.

Kiddie Academy’s purpose is to bring out the best in every child. Franchisees should be enthusiastic about the opportunity to ensure children receive a well-rounded education. Kiddie Academy’s curriculum focuses on intellectual, emotional, and physical

development both in and out of the classroom.

Working families want their children to have the best in educational development.

“Because we’re in a people business, finding a match for personality and soft skills can be as critical as identifying an individual with drive and business acumen,” Frick says.

Successful Kiddie Academy franchisees are often working parents who have experienced searching for good child care, says Jeff Brazier, the company’s vice president of franchise development.

“They’re looking to achieve a greater balance in their business and personal lives,” Brazier says.

Kiddie Academy provides franchisees with the tools they need in order to successfully build a business and deliver a quality education. “They’re backed by a network that evolves and strengthens over time,” Brazier says.

1/9/19 1:34 PM

FRANCHISES SPECIAL ADVERTISING SECTION

believe in the product before diving into a franchise system, Pool Scouts recommends that you see the value in the product or service you’d offer.

Pool Scouts stands out by offering a high-level approach to customer service that attracts franchisees to its pool cleaning and maintenance business. While you need entrepreneurial drive to go into business for yourself and a passion for success and your community, you don’t need experience to find that Pool Scouts is a good match for you.

Its leadership team will train you, and work with you hand in hand through your franchise launch and beyond.

BRANDS POWERED BY

Pool Scouts services pools using the latest technology.

Home Clean Heroes, another brand in the Buzz Franchise Brands family, considers its sales process a “mutual evaluation,” says marketing director Kathy Turley.

The franchise development team cultivates a relationship

with each potential franchisee, and has a “sixth sense about the right fit for the company, brand, and individual,” Turley says.

“We don’t just clean houses, we make a difference in our community,” she says.

Pool Scouts & Home Clean Heroes franchise opportunities provide: Experience backed by Buzz Franchise Brands, one of America’s Fastest Growing Private Companies*

World-class marketing & a fun brand

Proven business model with recurring revenue stream

Full training & support no experience needed

FLOAT INTO A

NEW OPPORTUNITY.

Pool Scouts offers the next wave in pool cleaning and maintenance.

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A hero's take on the home cleaning industry.

POOLSCOUTSFRANCHISE.COM

homecleanheroesfranchise.com

*Inc. Magazine, 2017 & 2018 © Buzz Franchise Brands, LLC | 2829 Guardian Lane, Suite 100 | VA Beach, VA 23452. This information is not intended as an offer to sell a franchise or the solicitation of an offer to buy a franchise. It is for informational purposes only. The filing of an application for registration of an offering prospectus or the acceptance and filing thereof by the New York Department of Law as required by New York law does not yesvember 2016 southwest 67 constitute approval of the offering or the sale of such franchise by the New York Department of Law or the Attorney General of New York.

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LunchboxWax: A Growing Movement, with a Culture to Match FOUNDER & CEO DEBI LANE TALKS ABOUT THE VIBE BEHIND THE BODY-WAXING BRAND, THE EXPLOSIVE GROWTH AND THE KINDS OF PEOPLE CHOSEN TO JOIN THE CULTURE-DRIVEN FRANCHISE.

When Debi Lane selects new franchisees for the chic-andcheeky body-waxing concept she launched in 2010 and franchised in 2013, there’s a question she asks herself each time: Could I spend an engaging and enjoyable week on a sailboat with this person?

It’s not the only requirement, she admits, but it speaks volumes to the company’s culture and the people who create and thrive in it.

“We’re redefining what success means in business by embracing a person’s emotional intelligence and ability to run and grow a successful business,” Lane said.

“We want partners who strive to be a positive force in their communities, personally and professionally. Bringing the sailboat theory full circle, people can easily come together to achieve a goal (or reach a destination), but if the focus isn’t on collaboration and purpose, it’s not success at all.”

So, does this progressive, people-first with a culture to match approach work?

50 fastest growing franchising opportunities in the country. This accolade follows a 2017 earned honor from the magazine as one of the top 100 new franchises.

Ed Sheridan and his son Patrick, franchise partners in the Northeast, say the attention to detail and the commitment to culture has been central to growth.

“Walk into any salon, and the competence and kindness is palpable,” said Sheridan.

“The energy resonates and tells a great story. It’s natural to want to be a part of it.”

As 2019 unfolds, LunchboxWax continues to bring partnership opportunities to a diverse mix of curious, driven professionals — people who desire the independence afforded by business ownership and the support of a dedicated team poised for growth (no pun intended).

Learn more about becoming a LunchboxWax franchise owner by calling 833-426-1198 or visit lunchboxfranchise.com/swm.

The short answer is yes. In 2018, Entrepreneur Magazine named LunchboxWax one of the top

This is not an offer to sell or solicitation of an offer to buy. Offers are only made in states where we have complied with applicable law and an offer to sell or a solicitation of any offer to buy a franchise shall be made solely by a Franchise Disclosure Document. All financial information is as shown in Section 19 of the FDD to be disclosed to potential franchisees during the awarding process.

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Fun!

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halfback in the Hall of Fame 51 Tusked beast 53 Bro’s sibling 54 “Gross!”

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68 Middle-schooler,

perhaps 69 “What ___!” (“Clean this place up!”)

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or Levine

3 Coolly laid-back 4 Silent movie

heartthrob Rudolph 5 Profitable extractions 6 Number opposite IX on a clock face 7 Dollar fraction 8 Sanford and Son aunt 9 Where the action is 10 Sound from a litter 11 Base neutralizer

12 Sector 13 Goes no further 18 Like Beethoven in

his later years

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fedoras

25 ___-fi 26 The Harlem Shake,

for one

27 Programmable

worker

28 Garment with

straps

29 Put away some

dishes?

30 Identical in value

32 Bits inside a Red

Delicious core

33 Weapon that’s flung 34 Tallest chess pieces 37 Sources of delight 40 Fish eggs 41 Ques. response 44 Bit of makeup 48 Guys’ sweeties 49 “The Queen of Soul,”

familiarly

50 Cry of alarm 52 Much of the time 54 Ain’t corrected?

55 Food, informally 56 Expensive Japanese

beef

58 For ___ the Bell Tolls 59 Sluggers’ stats 60 Poet Pound 61 Flow through

cracks

63 Barcelona bravo 64 Member of

the flock

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Made in Santa Fe, NM

Zounds!

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an order

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side dish?

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manufacturer)

46 Small six-footer 47 Young lady 48 Fan ___ 52 Send a new

statement to

54 Move like a buoy 55 Word from a pro 56 Apple leftovers

littering a busy sidewalk?

60 Tuneful Tori 62 Unoriginal reply 63 Shaw of the Big Band Era 64 Africa’s Victoria, for one 65 Down in a hurry 66 Was serious about 67 Pt. of WNBA 68 Brings up, in a way 69 Numbers

24 Tend to a spill 25 Requiring the most

Down

28 Bad blood 30 Series opener?

32 Soft sound 33 Characteristic

by Dracula 3 Two-time Wimbledon champ Edberg 4 Unwanted pressure 5 Parent sending care packages 6 Bourbon cocktail 7 Willing to listen 8 Fantasy league category 9 Busy 10 Peninsula bordering Israel

scraping

of incredible black-and-white cinematography?

36 Bygone sovereign 39 Wapiti, more familiarly 40 Characters in Greek myths 41 Utensils used on really tough ribs?

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60 East San Francisco Street Santa Fe, New Mexico 87501 505.983.4562 SantaFeGoldworks.com

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River of Love ® exclusively at Santa Fe Goldworks

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1 Fill the position of 2 Ancestor claimed

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perhaps

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Downton Abbey

22 Vaper’s need, briefly 26 High-protein bean 27 Have a restless night 29 Starch, for short 30 Some credit card

rewards

31 Liquids in wells 34 Helen of Troy’s

father

35 Enjoy a staycation 36 Skier’s transport 37 Reasonable 38 Museum shop

purchases

42 Some Tetris pieces 43 Linus Pauling’s

alma mater

44 Plant with tubular

flowers

45 Popular features

on zoo websites

49 Clan identifier 50 Showing interest in 51 Turns back, maybe 53 A Doll’s House

playwright Henrik

54 Places for posters 57 Really smart 58 One to hang with 59 After-lunch

sandwich

60 Patterned after 61 More, to a señor

1/3/19 5:23 PM

Sudoku

BY GARETH MOORE

How-To / Fill in the blank squares so that the numbers 1 to 9 appear once in every row, column, and 3-by-3 box. There is only one solution per puzzle.

Answers on page 72

Easy

Arabian Horse.indd711 F1_fun_MG.indd

Medium

For more brain-training games from Gareth Moore, visit brainedup.com.

Hard

12/11/18 2:26 PM PM 1/3/19 5:23

Answers Blow by Blow V I C E

A D A M

D A N C E

R O B O T

N O N C H A L A N T

I S N T

C H O W

K O B E

D E A F

V A L E N T I N O

D A B O F O T L E E N

O I C E R I E S E I N T H S T H A E T B E E R S R A Q A T U R A A O N G A L E S A R L E W R S T H E B H O W I A M E S

A R E N A P L E A S U R E S

M A Z E E C O N W I N D D E S S C A S K I P P I P E N L A G Y E R S I S P E E S E E Z E D R E S A P

Zounds!

S U B F O R

A T T I L A

T B A R

S A N E

S T E F A N

A R T B O A M O L A K A S S

H E A T

A R M Y M C O A M R B E L I L B S S E N

J U L C E O P R A Z E C U A S L T A E C C H H E

O P E N M I L E S C H U M

S T A T

H O P P I I N N G K S A L B O L E O G S

S I N E A C I I G R E W S E T B C O A R M E S O

H O U S E C A T

O W W A N S S O Y A

T O S S

T A R T A N

E Y E I N G

R E S E T S

Easy

Medium

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Advertiser Directory

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february 2019 southwest 73

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1/9/19 1:22 PM

www.stockyardssteakhouse.com 5 minutes from Sky Harbor International Airport - Est. 1947

best american

STEAKHOUSES

5009 E. Washington St., Phoenix • 602.273.7378

©

www.tropicalacres.com Est. 1949 – Where the TRADITIONAL AMERICAN STEAKHOUSE began!

www.eddiemerlots.com

www.lawrysonline.com

Exceptional Experiences

Lawry’s The Prime Rib invites you to lavish dinner experience found nowhere else on or off the strip. Enjoy the beautiful Art Deco design, exceptional service and unique menu featuring our famous Roasted Prime Ribs of Beef carved tableside from gleaming silver carts.

Denver/Englewood, CO • 720.744.2622 West Chicago/Burr Ridge, IL • 630.468.2089 West Chicago/Warrenville, IL • 630.393.1900 Northwest Chicago/Lincolnshire, IL • 847.276.2000 Northeast Indianapolis, IN • 317.846.8303 Fort Wayne, IN • 260.459.2222 Louisville, KY • 502.584.3266

4043 Howard Hughes Parkway Las Vegas • 702.893.2223

Bloomfield Hills, MI • 248.712.4095

2500 Griffin Road, Ft. Lauderdale, FL • 954.989.2500

www.jimmykellys.com A Nashville institution since 1934 217 Louise Ave., Nashville, TN • 615.329.4349

Cincinnati, OH • 513.489.1212 Scottsdale, AZ • 480.699.0480 Ashburn, VA • 571.510.3898

www.chicagochophouse.com The Chicago Chop House bestows every guest with exceptional quality, flavor, service, and ambiance.

www.HydeParkRestaurants.com

Downtown Chicago 60 W. Ontario St., Chicago, IL • 312.787.7100

Featuring aged steaks, chops and fresh fish Daytona Beach, FL • 386.226.9844 Sarasota, FL • 941.366.7788 Detroit/Birmingham, MI • 248.594.4369 Detroit/Livonia, MI • 248.679.0007 Akron, OH • 330.670.6303 Cleveland/Beachwood, OH • 216.464.0688 Cleveland/Downtown, OH • 216.344.2444 Cleveland/Westlake, OH • 440.892.4933 Columbus/Upper Arlington, OH • 614.442.3310 Columbus/Downtown, OH • 614.224.2204 Columbus/Dublin, OH • 614.717.2828 Downtown Indianapolis, IN • 317.536.0270 Pittsburgh, PA • 412.222.4014

www.basteaks.com aa_ad_steakhouse_SWAIR_120718.indd 1

www.meatmarket.net An internationally-inspired menu of prime cuts of beef, seafood, poultry and crudo offerings S Beach Miami, Lincoln Rd, FL • 305.532.0088 EL San Juan Hotel, PR • 787.253.2007 Palm Beach Island, FL • 561.354.9800

Independently owned and operated with over 60 locations.

12/10/18 10:34 AM

AMERICA’S LEADING

Minimally Invasive Spine Surgeons and Interventionalists

w w w. b a c k- s p i n ex p r e s s . c o m MINNEAPOLIS/EDINA

TA M PA , F L

STEFANO M. SINICROPI, M.D.

SAMUEL A. JOSEPH JR., M.D.

Midwest Spine & Brain Institute 7373 France Avenue S, Suite 408 Edina, MN 55435

651-430-3800

MidwestSpineandBrain.com SinicropiSpine.com

Joseph Spine: Advanced Center for Spine, Scoliosis and Minimally Invasive Surgery 2727 W. Dr. Martin Luther King Jr. Blvd., Suite 590 Tampa, FL 33607

813-534-6269 josephspine.com

SAN DIEGO, CA

L A S VEGA S, NV

SANJAY GHOSH, M.D., FAANS

ANDREW M. CASH, M.D.

619-810-1010

702-630-3472

3590 Camino Del Rio North Suite 200 San Diego, CA 92108 SanjayGhoshMD.com

Desert Institute of Spine Care 9339 West Sunset Road Las Vegas, NV 89148 DiscLV.com

S E AT T L E , WA

B AT O N R O U G E / N E W O R L E A N S , L A

SOLOMON KAMSON, M.D.

KEVIN P. McCARTHY, M.D.

206-557-6502

5000 O’Donovan Blvd., Suite 306 Walker, LA 70785

The Spine Center at Bone & Joint Clinic of Baton Rouge 7301 Hennessy Blvd., Suite 200 Baton Rouge, LA 70808

Spine Institute Northwest 1629 220th St. SE Suite 201 Bothell, WA 98021

SpineInstituteNorthwest.com

833-SPINEBR

spinecenterbr.com

K A N S A S C I T Y/ M A N H AT TA N , K S

DENVER, CO

INTERVENTIONALISTS

BRIAN FULLER, M.D.

Board Certified in Pain Management and Anesthesiology

Stem Cell Injections and Minimally Invasive Procedures for Spine and Joint Damage

Harvard Fellowship Trained

STEVE PELOQUIN, MD Kansas Regenerative Medicine Center Adipose(fat)-derived Stem Cell Therapy

Mountain Spine & Pain Physicians

303-355-3700

mountain-spine.com

913-800-7555 KansasRMC.com

All MD’s listed in this ad are Board Certified in their specialties. Please refer to their practice’s website for accreditations and qualifications.

PROMOTION

aa_ad_spine_SW_120318.indd 3

12/3/18 12:01 PM

RESTAURANT OF THE MONTH Disneyworld/Universal/Orlando, FL CHRISTINI'S 7600 Dr. Phillips Boulevard - 407.345.8770 CHRISTINI’S IS ONE OF THE MOST AWARDED ITALIAN RESTAURANTS IN THE UNITEDSTATES. www.christinis.com

Ft. Lauderdale / Boca Raton, FL CASA D’ANGELO

Anaheim / Los Angeles ANAHEIM WHITEHOUSE

Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 Ft. Lauderdale: Sunrise Square Plaza,1201 N. FederalHwy. 954.564.1234 Wine Spectator Best Award of Excellence, 2015. Zagat America's Top Restaurants, 2015. Rated as not only one of the best Italian restaurants in Florida, Casa D'Angelo has also been recognized in the industry as one of America's finest Italian restaurants. www.casa-d-angelo.com

887 South Anaheim Blvd - 714.772.1381 Wine Spectator Award of Excellence, 2001-2018 DiRona Since 1988. Zagat Rated Excellent, 2015.

Northern Italian. “Absolutely outstanding...excellent North Italian fare, superb service, always an experience”–Zagat www.anaheimwhitehouse.com

I created Casa D’Angelo with recipes handed down to me from generations of passionate Italian cooks–like Mama Elia. Over the years, I have added my own touches and even created a few new recipes, all with the goal of giving you a truly authentic yet modern taste of my homeland. I look forward to greeting you personally at one of my tables soon.–Chef Angelo Elia.

Chicago / Downtown Italian Village RestaurantsVisit Italy right in Chicago THE VILLAGE - 312.332.7005 71 W. Monroe Street Chicago's Oldest Family Italian Restaurant–Al Capone was a regular. Guests dine in cozy nooks designed like a small Italian town. Celebrating our 88th anniversary this year. www.italianvillage-chicago.com LA CANTINA - 312.332.7005 A premier Italian Steak and Chop House VIVERE - 312.332.4040 A contemporary restaurant featuring "new" Italian cuisine from all regions of Italy. 2015 Wine Spectator Top Ten Italian Restaurants, 2015 DiRona Award, 2015 Wine Enthusiasts Ultimate Distinction Award.

Tampa, FL DONATELLO 232 North Dale Mabry - 813.875.6660 An Old World bliss in the heart of Tampa serving authentic Italian Cuisine since 1984. Every night Guido and Gino Tiozzo welcome you at the door and every lady will leave Donatello with a rose on her hand as a thanks for being there. You’ll see for yourself that hospitality has ancient roots at Donatello. Full Bar, Piano Lounge, Private Rooms.

Wine Spectator Award 18 consecutive years, 2000-2018.

Editor’s Note: The Finest in Tampa Bay. Try the Osso Buco and the Filet Mignon, they are over the top! www.donatellotampa.com

www.bestofthebestitalian.com Advertorial

Info 1-800-448-7544

A M E R I C A’ S P R E M I E R

LASIK & CATARACT SURGEONS w w w. l a s i k x p r e s s . c o m

NASHVILLE, TN

S T. L O U I S , M O

Ming Wang, M.D., PhD

Jason P. Brinton, M.D. Brinton Vision 555 N New Ballas Road St. Louis, MO 63141

Wang Vision 3D Cataract & LASIK Center 1801 West End Avenue Suite 1150 Nashville, TN 37203

314-375-2020

615-321-8881

brintonvision.com facebook.com/brintonvision

SAN ANTONIO, TX

D E T R O IT, M I

Gregory D. Parkhurst, M.D., FACS

Shabbir Khambati, M.D.

WangcataractLASIK.com

Lake Lazer Eye Center 35776 Harper Ave. Clinton TWP., MI 48035

Parkhurst-NuVision 9725 Datapoint Drive Suite 200 San Antonio, TX 78229

44000 W. 12 Mile Rd., Ste. 112 Novi, MI 48377 1800 N. Milford Rd., Ste. 300 Milford, MI 48381

210-615-9358

sanantonio-LASIK.com

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B A LT I M O R E , M D

S A LT L A K E C I T Y, U T

Sonny Goel, M.D.

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LasikPlus Baltimore Columbia – Towson

Hoopes Vision 11820 South State Street Suite 200 Draper, UT 84020

855-521-2020 LasikPlus.com

877-30-LASIK

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OMAHA, NE

F T. M Y E R S , F L

Lance Kugler, M.D.

Michael Collins, M.D.

Kugler Vision 17838 Burke Street Suite 100 Omaha, NE 68118

Collins Vision International Center 6900 Intl. Center Blvd.

Ft. Myers, FL 33912

402-558-2211

239-936-4706

collinsvision.com

kuglervision.com

All M.D.’s listed in this ad are Board Certified in their specialties. Please refer to their practice’s website for accreditations and qualifications.

Promotion

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10/2/18 2:35 PM

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9/6/18 8:59 AM

Got Warts?

Your Special Date in Roman Numerals

August 12, 1998 = VIII XII MCMXCVIII

CARES® Airplane Safety Harness Kids Fly Safe with CARES® Airplane Safety Harness.

The only FAA approved harness-type child restraint approved for taxi, takeoff, turbulence, and landing.

It’s perfect for toddlers old enough to sit alone, but too small for the seatbelt.

Since the child is comfortably secured, they will more likely stay seated and can’t kick the seat in front of them. CARES Airplane Safety Harness is portable, lightweight, and simple to install.

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F1_marketplace_MG.indd 74

1/8/19 2:58 PM

The Guide GET IN THIS SCENE

San Juan, Puerto Rico

1 At Southwestvacations.com®, book your flight to San Juan.

2 Add on excursions and activities, like a historical tour of the

PHOTOGRAPHY BY JORGE QUINTEROS/STOCKSY UNITED

Bacardi rum distillery. 3 Explore the city’s Spanish roots with a trip to Castillo San Cristóbal, the colossal fortress built to fend off land-based attacks in the 16th and 17th centuries.

IN THIS ISSUE / 76 Travel Tips / 78 Inflight Entertainment / 79 Beverages / 80 Products and Services / 82 Rapid Rewards® / 84 Go International / 86 Route Map

FEBRUARY 2019 SOUTHWEST

F1_opener_NP.indd 75

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Travel Tips

Fly Like a Pro

SNACK PACK

Check out these reminders to enjoy a stress-free travel experience.

SAY CHEESE!

Please be respectful of Employees and Customers when capturing photos or videos onboard.

Secure a position in the A1-A15 boarding group with upgraded boarding. Ask a Customer Service Agent at the gate or ticket counter.*

We serve complimentary snacks,** but feel free to bring your own food onboard— you just can’t bring your own alcohol to consume onboard.

SMOKE-FREE E-cigarettes are not allowed to be used in the cabin.

Permitted Pueden usarse dentro del avión

Small portable electronic devices (PEDs) such as tablets, e-readers, and smartphones weighing less than 2 pounds may be used in AIRPLANE mode at all times on domestic flights, unless a Crew Member indicates otherwise. A small PED may be held in hand, attached to a person, or placed in clothing or a seatback pocket. Devices and accessories may not block access to the aisle. Large PEDs such as laptops weighing 2 pounds or more must be stowed under the seat or in an overhead bin for taxi, takeoff, and landing. It is recommended that laptops be placed in a case when stowed under the seat. On international flights, all PEDs must be turned off during taxi, takeoff, and landing at airports outside the U.S. and its territories. Please use headphones for all audio and video. Siempre puedes usar dispositivos electrónicos portátiles y pequeños (PEDs) tales como tabletas, lectores electrónicos y teléfonos inteligentes que pesen menos de 2 libras en modo AVIÓN en los vuelos domésticos,

excepto si un Miembro de la Tripulación indica lo contrario. Puedes tener un PED pequeño en la mano, llevarlo encima, en la ropa o en un bolsillo en el respaldo del asiento. Los dispositivos y accesorios no pueden bloquear el acceso al pasillo.

Los PEDs grandes como computadoras portátiles que pesen 2 libras o más deben de ser guardados debajo del asiento o en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un estuche debajo del asiento. En los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje en aeropuertos fuera de los EE. UU. y sus territorios. Por favor usa auriculares para cualquier sonido o video.

Smartphones (in AIRPLANE mode) Teléfonos inteligentes (en modo AVIÓN) Tablets or E-readers (in AIRPLANE mode) Tabletas o lectores electrónicos (en modo AVIÓN) Laptop Computers Computadoras portátiles Audio Players Aparatos de audio DVD/CD Players Reproductores de DVD/CD

Digital Cameras Cámaras digitales GPS Receivers GPS Hand-Held Electronic Games Juegos electrónicos portátiles Satellite Radio Radio por satélite Video Camcorders Videocámaras Bluetooth Devices Dispositivos Bluetooth

Sometimes Permitted

Pueden usarse en ocasiones dentro del avión We understand you may want to document your travel on Southwest Airlines®.

Want to photograph and/or record Southwest Airlines Customers or Employees? Let them know first! The use of cameras and mobile devices is permitted onboard to capture personal events but can never interfere with the safety of a flight and should always respect others’ privacy. Entendemos que es posible que desees documentar tu viaje en Southwest Airlines. ¿Quieres fotografiar y / o grabar Clientes o Empleados de Southwest Airlines? ¡Hazles saber primero! El uso de cámaras y dispositivos móviles se permite a bordo para capturar eventos personales, pero nunca debe interferir con la seguridad de un vuelo y siempre debe respetar la privacidad de los demás.

76 SOUTHWEST FEBRUARY 2019

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On a Business Trip?

TAKE YOUR PICK With Business Select®, you can be one of the first to board with priority boarding. Pick the seat you want and have room for your carryon bags. Visit Southwest. com/businessselect.

With EarlyBird Check-In® (ranging from $15–$25 one-way per person), we check you in 36 hours before your flight so you receive a better boarding position—and earlier access to overhead bin space.

BEFORE YOU GET UP, REMEMBER ...

Although you can form lines at the back lavatory, you cannot form lines at the front lavatory or gather in the front galley.

CHEERS! If you’re a Business Select Customer, your first drink is on us.† WORK PERKS Business Select Passengers can bypass long lines by taking advantage of our Fly By® priority checkin and security lane access (where available). For a complete list of available Fly By locations, visit Southwest.com/flyby.

*Price depends on Customer’s itinerary; subject to availability. **Visit Southwest.com and click on “Special Assistance” at the bottom of the page for more information. †Business Select Customers receive a free premium drink on the day of travel.

Always Permitted Pueden usarse en todo momento dentro del avión

Electronic nerve stimulators and other implanted medical devices are also permitted. Dispositivos de estimulación electrónica de los nervios y otros aparatos médicos

DISABILITY ASSISTANCE Southwest Airlines offers assistance to Customers with disabilities upon request. Please notify a Flight Attendant if you use a needle/syringe while onboard so we may provide you with access to a disposal container. Southwest Airlines siempre ofrece asistencia para sus Clientes con discapacidades que así lo soliciten.

Por favor, notifícale a un Auxiliar de Vuelo si necesitas usar una jeringa durante el vuelo para que podamos proporcionarte

implantados también son permitidos.

Electronic Watches Relojes electrónicos

Pacemakers Marcapasos

Noise-Canceling Headphones Auriculares que aislan el ruido

Hearing Aids Aparatos para sordos Electric Shavers Rastrillo eléctrico

acceso al contenedor de desperdicios.

CREW INTERFERENCE Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros ataquen, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

ELECTRONIC DEVICES Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal.

Never Permitted Nunca pueden

usarse dentro del avión Devices capable of transmitting data, unless otherwise noted, are never permitted. Nunca son permitidos los dispositivos con capacidad para transmitir datos, excepto que se especifique lo contrario.

Two-Way Radios (WalkieTalkies) or Scanners Radios emisores/receptores (walkie-talkies)

Remote-Controlled Toys Juguetes de control remoto

Samsung Galaxy Note 7 Smartphone

LOST AN ITEM ONBOARD A FLIGHT? Visit the Customer Service page on Southwest.com to report a lost item.

Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

ALCOHOLIC BEVERAGES Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone at our Employees’ discretion.

Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el

derecho de negar la venta de bebidas alcohólicas a cualquier persona a discreción de nuestros Empleados.

PETS All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo.

Television or AM/FM Radio Receivers Televisión o radios de AM/FM

Electronic Cigarettes and Smoking Devices not allowed for use in the cabin.

No se permite el uso de Cigarrillos Electrónicos y Dispositivos para fumar adentro de la cabina.

PERSONAL DEVICES Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft.

Dispositivos personales no aprobados (coo por ejemplo “defensores de rodillas” o mantas portabebés) no pueden sujetarse a ninguna parte de la aeronave.

FEBRUARY 2019 SOUTHWEST

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Inflight Entertainment

Getting Connected

100% free inflight entertainment has arrived. Make time fly with free movies,1* messaging,2* and music.3*

To view movies and select ondemand TV content, download the Southwest® app from the Google Play store or Apple App Store before your flight.

1

HOW TO CONNECT: SOUTHWESTWIFI.COM

Handheld Devices

Tap the Settings icon, and then put phone on Airplane Mode. Choose the WiFi icon. Turn WiFi On with On/Off button.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

Laptops

Click the WiFi icon.

Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection. Open your internet browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwestwifi.com.

Select your entertainment option and enjoy.

2 Messaging service allows access only to iMessage and WhatsApp (must be downloaded before the flight). 3Free live TV and iHeartRadio on WiFi-enabled international flights may not be available for the full duration of the flight. *Free inflight entertainment available only on WiFi-enabled aircraft. Limited-time offer. Where available.

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled.

• Service on flights to/from destinations outside the contiguous

U.S. may not currently be available for the entire flight.

• Movies and select TV content require download of the free Southwest app.

• Pricing information can be found on the Inflight

Entertainment Portal.

• In order to provide top-notch web browsing capabilities to all Customers using WiFi, we limit access to the following online activities due to high bandwidth consumption: telephony

applications (VoIP), device/ system/software updates, and certain video/audio streaming subscription services, applications, and websites.

78 SOUTHWEST FEBRUARY 2019

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Beverages THIS ONE’S ON US

Business Select Customers receive a free premium drink† on the day of travel.

Cruset’ andtoCranApple the start of a vacation or the close of WHETHER YOU RE TOASTING

a successful business trip, it’s always a good idea to break out the bubbly. This fizzy combination blends the fruity flavor of Minute Maid Cranberry Apple Cocktail with the refreshing taste of Cruset Sparkling Wine, making it the perfect drink of choice when you’re looking to celebrate. Cheers!

COMPLIMENTARY BEVERAGES

• Coca-Cola® • Coca-Cola® Zero Sugar • Diet Coke® • Canada Dry® Lemon Lime Sparkling Water • 7UP® • Dr Pepper® • Diet Dr Pepper® • Seagram’s® Ginger Ale • Seagram’s® Tonic Water • Seagram’s® Seltzer Water • Mr & Mrs T® Bloody Mary Mix • Mr & Mrs T® Margarita Mix

• Mott’s® Tomato Juice • Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • Community® coffee* • Community® decaf instant coffee* • Community® tea • Hot Chocolate • Noncarbonated Purified Drinking Water

* Regular and hazelnut creamer available

All alcoholic beverages purchased onboard must be consumed onboard the aircraft.

BEER $6-$7

• Miller Lite® ($6) • Dos Equis® Special Lager ($6) • Founders® All Day IPA ($7) • Lagunitas® 12th of Never Ale ($7) • Blue Moon® Belgian White Ale ($7)

LIQUOR $7

• • • • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin Bacardi® Rum Baileys® Irish Cream

WINE $6

• Carmenet Cabernet Sauvignon • Cruset Sparkling Wine • Mossel Bay Chenin Chardonnay

• Deep Eddy Vodka • Deep Eddy Ruby Red Grapefruit Vodka • Sauza® Gold Tequila

†You must be 21 years or older to drink alcoholic beverages. According to the U.S. Surgeon General, women who are pregnant or who may become pregnant should not drink alcoholic beverages because of the risk of birth defects. Images of the alcoholic beverage product do not reflect how it is actually served. Customer will not receive a beverage with a cap. In accordance with FAA regulations, Customers are prohibited from consuming alcoholic beverages onboard that are not served by Southwest Airlines.

Valid Southwest Rapid Rewards drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select drink coupons are valid for sameday use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.

RECYCLING

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

RECEIPTS

Customers can retrieve drink receipts at Southwest.com/ beveragereceipts.

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Products and Services

Need a hand? Southwest® can help you when ...

PHOTOGRAPHY BY MARCO GOVEL/STOCKSY UNITED

… you’re dreaming of a winter wonderland. Spring is near but winter’s still here.

Use Southwest Vacations® to plan your ideal coldweather getaway and save big by bundling your flight, hotel, and rental car.

Southwestvacations.com

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… you need a good night’s sleep. Earn up to 10,000 Rapid Rewards® points per night when you book a stay at your favorite hotel. Southwest hotels.com

PHOTOGRAPHY BY KAYLA SNELL / STOCKSY UNITED (WOMEN), SHAPECHARGE/ISTOCK (MAN)

… YOU WANT FIRST PICK. Be one of the

first on the plane by upgrading on the day of travel. When available, upgraded boarding allows you to secure a position in the A1-A15 boarding group for an additional fee.

... you’re ready to hit the road. Earn up to two, three, or four times the points with our partners, including Dollar®, Hertz®, and Thrifty®. Southwest.com/car-rentals All Rapid Rewards rules and regulations apply.

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Rapid Rewards

Easy Earning

With Rapid Rewards®, earning points is easy.

Redeeming points is easy, too.

EARN POINTS WHEN YOU...

• Fly, stay at hotels, and drive rental cars • Eat at your favorite restaurants using Rapid Rewards Dining® • File your tax return with TurboTax®*

REDEEM YOUR POINTS...

• For any seat, any day, any time • To 99 destinations, including international spots like Aruba and Costa Rica • Without change or cancellation fees**

ENROLL NOW!

Not a Rapid Rewards Member? Sign up at Southwest.com/enroll.

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. *Offer limited to return filings made by April 15, 2019. Additional terms apply. See rapidrewardsshopping.southwest.com/turbotax for details. **Fare difference may apply.

50,000 points after you spend $2,000 on purchases in the first three months of opening your account • 7,500 anniversary points • 4 Upgraded Boardings* per year • $75 Southwest® annual travel credit • 20% back on inflight purchases

Hotels

Paint the town red; then turn in at your favorite hotel and earn up to 10,000 Rapid Rewards points per night.† Book now at Southwesthotels.com in partnership with Booking.com.

*When available

Visit our Inflight Entertainment Portal at Southwestwifi.com to learn more about the exclusive 50,000 point offer.

Accounts subject to credit approval. Restrictions and limitations apply. Southwest Rapid Rewards® Credit Cards are issued by Chase Bank USA, N.A. 50,000 point offer is exclusive to the Southwest Inflight Entertainment Portal and airport kiosks (where available) and is subject to change. See Southwestwifi.com and click the Southwest Rapid Rewards Credit Card link for offer details. To learn more about the Rapid Rewards Priority Credit Card visit Southwest.com. All Southwest Rapid Rewards® Program Rules and Regulations apply; please visit Southwest.com/rrterms.

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to book now.

PHOTOGRAPHY BY LIGHTFIELDSTUDIOS/ISTOCK

Earn 50,000 Points

EXCLUSIVE INFLIGHT PORTAL OFFER

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Rapid Rewards Tiers and Companion Pass A-LIST Along with priority boarding, A-List Members receive a 25 percent pointearning bonus, Fly By® priority check-in and security lane access,* a dedicated phone line to answer any questions, and more. Southwest. com/ALstatus

Rental Cars

Speed up the earning with your next car rental.

Earn 600 points per qualifying rental.† Visit Southwest.com/car-rentals to book now.

†Hotels and Rental Cars: Potential to earn additional points depending on applicable promotion. Partners are subject to change. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/ rrterms. ©2019 Southwest Airlines Co.

A-LIST PREFERRED Want even more perks? As an A-List Preferred Member, you not only get all the perks of being an A-Lister, you also get free inflight WiFi (where available) and a 100 percent point-earning bonus. Southwest.com/ ALPstatus

Shop, Dine, and More

COMPANION PASS Every time you purchase a flight or redeem points for a flight, Companion Pass lets you choose one person to fly free of carrier charges** with you for an entire calendar year. South west.com/companion *For a complete list of available Fly By® locations, visit Southwest.com/ flyby. **Does not include taxes and fees from $5.60 one-way. Visit South west.com/rrterms for a complete list of Companion Pass rules.

Make your points go further.

From haute couture to haute cuisine, you can earn hundreds of Rapid Rewards points with every dollar you spend.

Earn 3 points per $1 spent. Join Rapid Rewards Dining® for free today at rapidrewardsdining.com.

Rapid Rewards Members can earn 1,000 points on an order of $29.99 or more.

Visit 1800flowers.com/rapidrewards.

Earn Rapid Rewards points for shopping at hundreds of your favorite online retailers. Visit rrshopping.southwest. com to learn more.

Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club—plus 3 complimentary bottles.

Learn more at laithwaiteswine.com/ southwest.

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location.

Visit Southwest. com/pointscenter to get started.

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Go International

ISLAND TIME

A stay at all-inclusive Blue Haven Resort puts you steps from the ocean.

Insider’s Turks and Caicos Southwest® serves 14 international destinations, SOUTHWEST VACATIONS® SWEEPSTAKES Visit Southwestvacations.com/WinTC and enter for your chance to win round trip air travel for two on Southwest to Providenciales International Airport, four-night double accommodations at Blue Haven Resort, a $100 spa credit, and airport/hotel transfers in Providenciales.* Boarding, Customs, and Immigration 1

2

3

U.S. CUSTOMS DECLARATION FORM*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters.

• Be sure to include the street name and number, city, and

state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country.

• Lines 5 and 6 may be left blank if not using a passport.

• On Line 9, enter WN for Southwest, followed by your specific flight number.

• Please read both sides of the declaration.

• Sign at the “X.”

PHOTOGRAPHY COURTESY OF BLUE HAVEN RESORT (HOTEL), COCO BISTRO (FOOD TRUCK)

including Turks and Caicos.

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PROVO GOLF CLUB Take a break

from the beach and practice your swing at the only 18-hole course on Turks and Caicos.

On the links, keep an eye out for egrets, heron, and other native birds.

ISLAND VIBES TOURS Explore the many islands of Turks and Caicos through a half-day snorkel tour, full-day barbecue tour, or private sunset tour.

PHOTOGRAPHY BY JULIE PEREZ (BOAT); PHOTOGRAPHY COURTESY OF PROVO GOLF CLUB (GOLF COURSE)

COCOVAN Less than a mile from Grace Bay Beach, the Cocovan food truck serves up local fare in a 1970s Airstream trailer. Menu highlights include coconut-crusted shrimp and savory pot pies.

*NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Void where prohibited. Open to legal residents of the 50 United States and the District of Columbia (excluding Alaska) age 21 or older at time of entry. Limit one entry per person. All fields must be completed. Approximate retail value of prize: $4,880. For complete details and Official Rules, visit Southwestvacations.com/WinTC. By submitting this entry, you agree to the Official Rules. By entering, information collected will be used in accordance with Sponsor’s Privacy Policy at Southwestvacations.com/generalinformation/privacy-and-security-policy. Sponsor: Apple Leisure Group, doing business as Southwest Vacations, 8517 South Park Circle, Orlando, FL 32819. Enter by 11:59 p.m. CT on Feb. 28, 2019. International air travel does not include taxes and fees of at least $5.60 per one-way flight.

MEXICAN CUSTOMS DECLARATION FORM

Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico.

How to complete this form: • Complete sections 1–6.

• Once completed, sign and date the form.

MEXICAN IMMIGRATION FORM

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico.

How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form.

• Once completed, sign and date the top portion of the form.

• Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers.

What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs.

• Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered

at time of check-in for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

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Route Map

Your Destination Awaits

Planning your next getaway? It’s a snap at Southwest.com.

PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL GRAND RAPIDS MILWAUKEE

RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY)

OMAHA INDIANAPOLIS DENVER KANSAS CITY

ST. LOUIS

LOUISVILLE

E LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX) LONG BEACH

ONTARIO/LA SAN DIEGO

YOU’RE ON YOUR WAY You can get to a number of other cities via Southwest® destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario/ LA, Galveston via Houston (Hobby), and more. Service between some cities/airports is not offered.

ALBUQUERQUE

ORANGE COUNTY

NASHVILLE TULSA

AMARILLO

OKLAHOMA CITY

PHOENIX

LITTLE ROCK

LUBBOCK TUCSON

MEMPHIS

BIRMINGHAM DALLAS (LOVE FIELD)

EL PASO

MIDLAND/ODESSA

AUSTIN HOUSTON (HOBBY)

PENSACOLA NEW ORLEANS

SAN ANTONIO CORPUS CHRISTI

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

CANCU CANC UN PUERTO VALLARTA

SAN ANTONIO

In the heart of the city’s thriving Pearl district is Hotel Emma, a 19thcentury brewhouse turned boutique hotel with 146 rooms and a riverfront location.

MEXICO CITY BELIZE CITY

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LAS VEGAS

Inside the elegant Cosmopolitan hotel, Zuma serves modern Japanese cuisine and specialty cocktails.

Olive your Heart®

EASTERN TIME ATLANTIC TIME PORTLAND

Olive Oil & Omega-3s

MANCHESTER ALBANY

ROCHESTER

DETROIT

BUFFALO/ NIAGARA FALLS

✔ Promotes cardiovascular system health*

LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND

✔ Premium Greek extra virgin olive oil

PHILADELPHIA

PITTSBURGH

✔ Sustainably-sourced

BALTIMORE/WASHINGTON (BWI)

COLUMBUS CINCINNATI

BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD

WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL)

Norwegian fish oil

RICHMOND

✔ 1,480 mg of omega-3s

NORFOLK/VIRGINIA BEACH

per serving RALEIGH/DURHAM

Try all four flavors: Basil · Lemon · Garlic · Natural

CHARLOTTE GREENVILLE-SPARTANBURG

CHARLESTON

ATLANTA

JACKSONVILLE PANAMA CITY BEACH

ORLANDO TAMPA FT. MYERS/ NAPLES

WEST PALM BEACH

As the official airline of the Orlando Magic, Southwest is excited to celebrate the team’s 30th anniversary.

FT. LAUDERDALE (MIAMI AREA) NASSAU TURKS AND CAICOS

SAN JUAN

HAVANA PUNTA CANA GRAND CAYMAN MONTEGO BAY

ARUBA

LIBERIA

PHOTOGRAPHY BY NATALIE PEREZ (HOTEL), ZUMA LAS VEGAS (COCKTAIL) AND FERNANDO MEDINA (BASKETBALL)

ORLANDO

888-234-5656 www.oliveyourheart.com *This statement has not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

SAN JOSÉ

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One Question

David Boreanaz,

what’s it like to work on SEAL Team?

The show is about the lives of the Navy’s Tier 1 operators—the people who go on the most dangerous missions in the world in order to keep us safe. It’s a workplace show that just happens to be in a very high-stakes environment. For me, it’s all about the emotion and looking at how these guys deal when they come back home from deployment. We’re really proud to have hired more than 100 veterans in all capacities—from production to the story department to post-production. We’ve had guest directors who are veterans, too. Working day in and day out with them is a humbling experience. It’s very impactful to hear their stories and be able to relate them back to my character.

PHOTOGRAPHY BY DAVID NEEDLEMAN /CBS

David stars in the second season of SEAL Team, airing now on CBS.

88 Southwest February 2019

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P E R S O NA L SEPHORA • CABO WABO CANTINA • MARCIANO • STEVE MADDEN • DRYBAR • BUFFALO WILD WINGS • PANDORA • H&M GUESS • QUAY AUSTRALIA • MORPHE • ALDO • M·A·C COSMETICS • VICTORIA’S SECRET • NYX PROFESSIONAL MAKEUP

OVER 200 SHOPS • DINING • ENTERTAINMENT

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SUN - THU 10AM-11PM • FRI & SAT 10AM-12AM 702.866.0710 • MiracleMileShopsLV.com •

12/18/18 10:19 AM

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