Persona Design Personas are fictional characters that help us understand our user’s needs, experiences, behaviours and goals. We designed two sets of personas, one for the patients and the other for the therapists. We took the unconventional approach of deigning the patient personas because patients have specific behaviours, and based on that, their needs & goals changes.
We took a traditional approach for designing the therapists personas as they have focused task and goals based on their specialization.
