• Empowering the patients • Decentralised decision-making process. We listed down opportunities from the practitioner’s point of view because we did not have access to interview the patients and carers because of the NDA with the NHS. Based on the above-listed opportunities, we listed down our hypothesis. We categorised it based on: Desensitised practitioners: The doctor may feel normal about the patient’s pain, so the patient might think doctors lack sympathy. Boundaries: Patients might feel a lack of interaction with the health staff regularly.
Empowerment: Patients might have questions before the treatment and post-treatment, leading to a lack of trust in the process.
We came up with five significant hypothetical statements from the hypothesis mentioned above. We decided to test out through our next phase of the research involving interviews and engagement tools.
