VOL 31 | FEBRUARY 2019 | www.islandchief.com
An Interview with the Airport Manager
Hussain Waheed One&Only Reethi Rah Page: 12
LUX* North Male’ Atoll Maldives
A New Perspective on Luxury Page: 4 Ooredoo
Best Investor Relations Company in Maldives Page: 20
Email : news@islandchief.com | Hotline : +960 7986626
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AVIATION PRESS
Universal Aviation Maldives to enhance Private Jet experience in the Maldives Universal Aviation and Inner Maldives Holidays celebrated the official grand opening of its joint venture business aviation ground support location, Universal Aviation Maldives, at a ribbon-cutting ceremony attended by clients, partners and local officials on the 17th of January 2019. “The Maldives area popular but potentially challenging destination for our clients, so it was important for us to identify a partner in Inner Maldives that will not only reduce our customers’ risk and stress on the ground but provide them with an unforgettable experience through pro-active trip management, versus relying solely on third-parties,” said Greg Evans, Chairman, Universal. “Universal Aviation Maldives will raise the bar for the private jet departure and landing experience so that it matches the luxury experience at local resorts.” “Universal Aviation Maldives will support local business aviation traffic but just as importantly will be a local advocate for the Universal Aviation Maldives is headquartered at Velana International industry in the Maldives,” said Charlie Mularski, Senior Vice Airport (VRMM). The location’s main operation is located at the President, International, Universal. “Our team will work closely with island of Malé, but it also provides supervisory services at all the Maldives government to identify opportunities to drive traffic, airports throughout the Maldives – including Gan International and improve infrastructure and access while also benefiting the local Airport (VRMG), Maamigili Airport (VRMV) and Hanimaadhoo economy.” International Airport (VRMH). Universal Aviation is the worldwide ground support division of “Tourism is a major reason for much of the corporate jet aviation Universal Weather and Aviation, Inc. Inner Maldives Holidays is a traffic to the Maldives,” said Abdulla Ghiyas, Managing Director, multi-award winning travel company providing tourism and travel Universal Aviation Maldives. “Our team members are trained to services to the booming tourism industry in the Maldives since 1998. Universal Aviation’s ground support standards, but are also experts Universal Aviation Maldives is Universal Aviation’s eighth location in in local tourism and can help arrange discounts for crews on local the Asia-Pacific region. hotels, air transport, and tours.”
Scoot has appointed three agencies in the Maldives Scoot has announced three designated agents in Maldives as Sunland Journeys, Universal Enterprises and Voyages Maldives Pvt Ltd for the renowned carrier, during a function held at Hotel Jen. Scoot Asia’s Regional Senior Manager confirmed that fares will be reduced with these changes and Scoot’s services will be expanded. Scoot also revealed that they will be working on operating 5 flights per week to Maldives during July 2019. Customers can make bookings through these new agents to all the destinations. Scoot currently operates flights to popular destinations such as Bali, Kuala Lumpur, Bangkok, Ho Chi Minh City, Hanoi, and Sydney bali via Singapore Tigerair Singapore commenced flights to Maldives in January 2014 and was re-branded as Scoot in Asia region in mid 2017. Scoot has also partnered with Singapore Airlines and SilkAir to provide convenient and affordable flights to popular destinations.
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VOL 31 | February 2019 | www.theislandchief.com
More than 80 carriers confirm their place at Routes Asia 2019
Photo: www.routesonline.com
More than 80 carriers from across the region and beyond have confirmed their attendance at Routes Asia 2019. Taking place in Cebu City, Philippines, the event offers unmissable opportunities for delegates to meet with industry leaders to negotiate current and future air services.
the globe, such as British Airways, Lufthansa and Air France. The full list of attendees can be viewed from www.routesonline.com
Alongside the event’s unrivalled meeting platform, delegates will be able to further cultivate business relationships during a series of hospitality functions designed for optimum Over three business days, senior airline decision networking. makers will be meeting with airports and destinations who will present their new route Routes Asia is the only route development proposals and other business cases. Airline forum dedicated to the Asia-Pacific region, delegation will include the President and Chief attracting senior decision makers from the Operating Officer of Philippine Airlines, the region’s air service development community. Head of Network and Planning for AirAsia and Routes Asia provides the perfect platform to the President and CEO of Cebu Pacific Air. expand your connections and discuss route development opportunities. Register your place In addition, attendees can request meetings today and join the region’s leading airlines, with key targets such as Air China, Japan Airlines airports, tourism authorities and industry and Jetstar Airways. The event will also welcome influencers in Cebu. senior airline attendees from carriers around
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NEW OPENINGS
LUX* North Male’ Atoll Maldives: A New Perspective on Luxury
LUX* North Male Atoll, opened on February 1, 2019 is best described as “Next level” – New perspective on Luxury. This new resort presents a disruption to the Maldivian mould with over-sized, penthouse residences, which demonstrate fresh forward-thinking design for the Indian Ocean. They unveiled ubiquitous thatched-roof water villas have been replaced by contemporary whitewashed penthouses tinged with bright pink and set with swimming pools, with twilight views, and immense rooftop-decks that look across the expanse of iridescent turquoise sea. Whether your villa are on stilts over water or tucked away between palms on the beach, you’ll have your own plunge pool and sundeck, inspired by the tropical concept of indoor-outdoor living.
from what we call the ‘sea of sameness’ with a thoroughly original approach to a luxury Maldivian holiday. As well as offering a fresh alternative to the Indian Ocean’s traditional thatched villas thanks to our penthouses and nautical design, there are lots of impressive new services and surprises - all part of our intention to create an exceptional Maldives experience for those wanting uncompromising personal service and firstclass facilities as well as unexpected touches and a lighthearted atmosphere. Guests spending their precious time away with us can rest assured that the team at LUX* North Male Atoll will make every moment matter” shared Dominik Ruhl, Chief Operating Officer of The Lux Collective.
with aquariums in lieu of walls, for special dining gatherings. After, head over to Glow Bar, a speakeasy-style bar for an after-dinner drink. BEACH ROUGE offers a beachy, boozy kind of fun, while at CAFÉ LUX* you’ll find our baristas pouring the first shot for the morning go-getter. Why LUX* North Male Atoll? At LUX*, they strive to always deliver the most inspiring travel experiences.
There are always so many Reasons to Go LUX*. They promise hospitality that is lighter, brighter in soul, style and service. John Rogers, General Manager of LUX* North Male Atoll declares, “We have carefully created a VILLAS WITH A VIEW — RETREAT, RELAX, PLAY team that is dedicated to providing genuine, The resort was officially opened at a meaningful experiences and making each ceremony inaugurated by the Maldives Each of the residences sits right on the moment matter. I am proud and excited to Tourism Minister. Mr. Ali Waheed. Speaking beach or over the water with living areas that help LUX* nurture a unique new destination during the opening event, Minister Waheed are at least 350sqm. These breezy, spacious in the Maldives. Our journey is about to noted that the resort was “innovative, villas host a choice of spaces in which to begin, and we are looking forward to making creative and one of a kind.” He added that eat, drink, relax - from the rooftop relaxing LUX* North Malé Atoll stand out on the map the ambiance of the island is definitely areas to the sun terraces - treating guests to by creating a world-class resort which takes bound to create an experience of a lifetime continuous pastel panoramas of the Indian innovative luxury hotel experiences to the for their guests. “I believe this island will Ocean. Hide away entirely with intimate next level.” At LUX*, every moment matters: enhance our industry and the magical barbecue dinners in the privacy of your own we create simple, fresh, sensory experiences charms will persuade the resort’s guests to penthouse villa. to indulge guests throughout their stay in cling on the island, no matter how much they stylish surroundings and with imaginative try to leave” the Minister said. INSPIRED DINING attention to detail, which alchemises the ordinary into the extraordinary. The hotel’s numerous restaurants and bars DESIGNED FOR SPACE AND PRIVACY make it quite the food scene. LUX* North LUX* North Male’ Atoll becomes the brand’s Male Atoll caters to a food-savvy generation second property in the Maldives, with the Singaporean design house Miaja specialises that seeks the latest trends in cooking. first being LUX* South Ari Atoll. in styling unique properties to reflect the GLOW Restaurant & Bar merges the world’s beauty and charm of their surroundings. most creative cuisines, and appeals to all Inspired by the curves, lines and the our guests. INTI serves soulful Peruvian impeccable finish. and Japanese cooking, an “it” cuisine that has its origins in South America and the far “We are so excited to be open a truly East. Visit BARIUM, the private dining room different resort which dares to get away
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NEW OPENINGS
The Nautilus Maldives creates ‘A place beyond time’ for its Guests The Nautilus Maldives welcomed its first guests, ushering in a new world of luxury in Baa atoll on February 3, 2019, on a perfect sunny Sunday afternoon. The Nautilus is noticeably different than other luxury resorts: service is truly bespoke and activities follow the lead of the natural rhythms of nature; sunrise, sunset, the tides, the phases of the moon.
The vision of The Nautilus is to join the select group of private islands recognized as the best in the world. With its modern bohemian style, and concept of absolute freedom for its guests, who enjoy no rules, no attire, no set restaurant hours, no fixed menu choices, its driving philosophy is to make guests feel not only completely at home, but also as if time itself no longer exists.
through the evening with sunset cocktails and the first ever ‘Nautilus Rising’ ceremony as the distinctive nautilus shell in the pool gradually lightened, giving the appearance of rising out of the water.
Uniquely in the Maldives, The Nautilus experience begins on the runway at Velana International Airport, where every guest will be taken straight from the plane to a VIP terminal in the airport for a The entire team welcomed the relaxed customs and immigration first guests with champagne, clearance. From there, it’s a short boduberu and a ribbon cutting hop to The Nautilus’ own private ceremony, with the highlight being lounge to await the 35-minute the ‘first steps’ on the island by seaplane flight to Baa atoll. guests. Celebrations continued
A Quick Overview of Nautilus Maldives Accommodation
Spirit of Discovery
Accommodation at The Nautilus is called ‘houses and residences’ because guests should experience the same levels of comfort and ease as home, along with the most spectacular features the Maldives has to offer. Those features include private pools, ocean views from every house, soft sandy beaches encircling dense tropical greenery, and a rich coral reef just meters from the island’s shores. Originally a deserted island –too small at 250m diameter for inhabitation –the tiny island retains many of its original native plants and trees. Each of the 26 houses is a suite, with separate living room and bedroom. Just 15 one and two-bedroom houses line the island’s beaches, hidden away among coconut trees, palms, and tropical greenery. Eleven one and two-bedroom houses stand on stilts over the lagoon. Natural daylight fills the rooms and interior design is tropical with a touch of boho chic whimsy. The island style is relaxed, with the guideline given to the interior designers to “make it look like it could be someone’s home, and better”. Most of the furnishings have been custom-built for The Nautilus.
The Nautilus doesn’t judge, doesn’t impose and doesn’t inhibit its guests. Instead, it removes barriers and creates incredible excursions and adventures, taking guests where they want to be when they want to be there, from midnight swims in glowing phosphorescent waters alongside a marine biologist, to exploring deserted islands on a yacht or floating in a ‘star filled’ pool under the milky way while the House Captain whisks up another perfect cocktail. Guests looking for a mindful holiday are invited to join daily complimentary yoga, meditation and fitness classes. Watersports activities such as snorkeling, kayaking in a transparent canoe, or stand-up-paddle boarding are free: guests simply decide when they want to go.
Dinning at The Nautilus Maldives At the three restaurants and poolside bar, guests can explore ‘unscripted dining’, meaning the freedom to order off menu if that’s how they feel. The Nautilus is a world where a menu is just a place to gather inspiration and meals are designed for the guest, whenever they want to eat. Dining, for those wishing to follow chef’s suggestions, include intriguing infusions of Mediterranean and Middle Eastern cuisine at the over-water signature restaurant; elegant simplicity with Japanese and Latin-American creations at the grill; and global delicacies at the all-day dining restaurant. No opening or closing times, no breakfast hours, no shoes, no dress codes. Guests come as they are, enjoy great company and indulge in a shared passion for extraordinary cuisine.
Located in Baa Atoll, a UNESCO biosphere reserve, a kaleidoscopic wonderland of incredible marine life awaits discovery. Trips to world-renowned Hanifaru Bay to swim amongst whale sharks and manta rays; diving on iridescent coral reefs; exploring remote sandbanks and deserted islands picnic in hand or just cruising the ocean in a custom yacht are among the many adventures guests can look forward to. SPA The Nautilus sets guests on their own path to wellness, drawing on ancient wisdoms and modern innovations for a transformative journey in its four treatment rooms in the heart of the island. The spa specialises in the bespoke, designing wellness programmes and daily rituals that refresh and relax, pamper and protect. Guests can salute the sun at dawn, discover alternative healing, join complimentary wellness classes or craft their own path to restoration. On the quiet, unrushed shores of The Nautilus, life moves at a different pace and guests are given all the time in the world to reflect and recalibrate.
VOL 31 | February 2019 | www.theislandchief.com
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ISLAND PRESS
Anantara Dhigu Maldives Resort unveils newly renovated beach villas Cozily nestled on the fine sandy shores, the renovated beach villas maintain the resort’s beach vibe, now with a refreshing palette of neutral tones which complement the island’s natural colors. All the villas on the beach have gone a remarkable change. The darker timbers have been lightened with soft ivory and cream, which brightened interiors and created a refined beach-house vibe with infusions of tropical charm.
spacious villas, only 35-minutes away from Velana International Airport on speedboat. Upon arrival, guests can peer into the crystal clear waters to gaze upon the puffer fish, sting rays and baby reef sharks below the jetty.
With the new sleek indoor and outdoor spaces for the bathroom, guests can sink into a deep oval tub in their courtyard garden, or retreat to the cool of a glassedin air-conditioned area. In addition to this, there is now a traditional Maldivian swing on each villa terrace, giving the villas an authentic touch of local culture.
Guests with children can relax as their children are entertained with Anantara’s kids club and numerous activities. The whole family can go on adventures that include water bobbing, surfing and deep sea fishing. They can also take a short pontoon ride to the island of Guli Fushi, picnic on the deserted beaches and experience some of the best snorkelling in Aside from the visual changes, the resort the Maldives. has brought in modernized facilities to reduce energy as part of Anantara’s The cuisine at the resort is an inspiring sustainability goals. Maldives restaurant which is guaranteed to be a treat for one’s taste buds. Dining Guests can choose their pick of a variety is lax, with a range of seafood and meat of types of villas; Sunrise Beach Villas, grills, fine Italian cuisine and varying Sunset Beach Villas, Anantara Pool Villas, themed buffet dinners, to lighter meals Sunset Pool Villas, Two-Bedroom Family poolside for lunch. Villas and Two-Bedroom Anantara Pool Villas. Anantara Dhigu’s reminiscent location is only matched by its tranquil island design The resort is located on Digufinolhu island approach, that gives of a feeling of a home in the South Malé Atoll, where luxury away from home, which provides guests simplicity. The resort comprises of many with their every need.
GAM signs with ICT4SIDS to develop an online portal to promote Maldives Local Island Tourism renovated beach villas The Guesthouse Association of Maldives (GAM) has signed an MOU - memorandum of understanding - with ICT4SIDS to develop an online portal to promote Maldives Local Island Tourism worldwide.
Tourism Ministry hosted a special Guesthouse Symposium during December 2018 as the new government’s very first initiatives or activities in a business related matter.
This pilot project initiated by GAM has been scheduled to be completed within a 3 month period, thus creating opportunities to all Guesthouse owners and operators across the Maldives.
The Guesthouse Association also participated in OTM Fair in Mumbai during January along with Maldives Marketing & PR Corporation (MMPRC) to promote local tourism to the Indian market.
GAM has been very active in developing and Currently Maldives has over 500 registered promoting the local tourism sector along guesthouses in operation. with the government.
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VOL 31 | February 2019 | www.theislandchief.com
ISLAND PRESS
Ownership change of Mirihi Island Resort from Manta Maldives to VIE Maldives In the warm waters of the azure Indian Ocean lies a tropical dream island – Mirihi Island Resort. Combining modern and traditional elements, the small paradise has been freshly renovated and reopened in December 2014 with a new shine, but still maintaining its unique Maldivian character. Mirihi is located in the South Ari Atoll, reachable from Male on a 30-minute picturesque seaplane flight. Due to its size and limited number of Villas, Mirihi is considered as being one of the smallest islands in the Maldives. With the beginning of New Year 2019, Mirihi Team announces the ownership change of Mirihi Island Resort from Manta Maldives to VIE Maldives. The resort will continue to trade under the name Mirihi Island Resort and will continue to be the same unique
paradise with the unique philosophies and wonderful team of dedicated staff members. The management is proud to say that all the staffs at MIrihi Island Resort would go above and beyond to make sure everyone of their guests leave the island with the satisfaction of having received the best of service Maldives has to offer. VIE Maldives is a subsidiary of VIE Hotels of Thailand owned by a Thai national Mr. Vicha Poolvaraluck. Khun Vicha is the founder of Major Cineplex in Thailand, the largest cinema chain with subsidiaries across South East Asia. His empire includes food retail stores as well as a private collection of 5-star boutique hotels Vie Hotel Bangkok, V Villa Hua Hin and V Villa Phuket (under construction).
Interviews for Four Seasons Maldives Apprenticeships Class of 2020 Four Seasons Resorts Maldives has conducted its screening interview sessions on 26th January 2019 at SHE Building with regard to the 2020 Apprenticeship Class.
a successful career in the hospitality industry. Four Seasons Appreciate programmes are accredited by the government and remains one of the successful engagements to provide opportunities for Four Seasons has also the youth who wish to join conducted interview the industry. sessions in Addu City on 3rd November 2018 in Launched in 2003, Four Hithadhoo and Maradhoo Seasons Resorts Maldives Island. Hospitality Apprenticeship Programme is one of the Successful candidates most prestigious training are chosen for the programmes in the country Apprenticeship Programme dedicated to the tourism as a stepping stone for industry. The programme,
which is open for O-Level graduates aged 17-20, offers the best possible start in the hospitality industry for young Maldivians. Since its introduction, the programme has trained more than 500 Maldivians in different areas of hospitality and tourism, including water sports, housekeeping and F&B.
For bookings or information contact: info@bes
Luxury Yacht Charter Latest arrival: Luxury Yacht Seven Seas Brand: Dominator 64S Length: 65 feet Cabins: 3
stdivesmaldives.com
We were honored to interview Hussain Waheed, Airport Manager of One&Only Reethi Rah and the recent winner of the People’s Edition Award at the MATATO Maldives Travel Awards 2018. Hussain Waheed is recognised for delivering exceptional service as he goes above and beyond to ensure One&Only Reethi Rah guest’s first and last experiences are truly memorable. Throughout his time working in the Maldives he has remained loyal to the One&Only brand, staying with the company since he joined in 1999. His personal and dedicated approach to his role aligns with the One&Only vision of developing a community of passionate people who deliver amazing experiences and everlasting memories for guests.
If you begin your day with positive thoughts, you’ll have the perfect day at work and return home smiling. ”
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VOL 31 | February 2019 | www.theislandchief.com
An Interview with the Airport Manager: Hussain Waheed of One&Only Reethi Rah Congratulations on winning the People’s Edition Award at MATATO Maldives Travel Awards 2018. How are you planning on leveraging this opportunity to inspire the younger generation to work harder at developing their career in the hospitality scene?
as further recognition of the passion and dedication I have for my job.
It is an aim of mine to inspire the younger generation studying hospitality and tourism. I am regularly approached by students in higher education in Male, for advice and guidance prior to starting new positions in the tourism industry. A student needs the most guidance after completing school or college. I am thrilled to be able to empower them with the skills and knowledge from my own experience working in the hospitality industry. I believe it is very important to act as a positive role model and set a professional example in order to inspire the younger generation. Winning the People’s Edition Award is another way I am able to inspire the younger generation to be passionate about their career and constantly strive to achieve their goals.
He or she must be a positive thinker; it’s not only a key characteristic for a resort Airport Manager, but for every job. He or she should be able to accept and adapt to environmental and political changes, and most importantly be a good team player because it is important that you work well with everyone in the team.
moment I welcome guests at the airport, they begin an unforgettable journey.
What is the key characteristic that every resort Airport What do you believe is the best and worst aspect of Manager should have? your job? The best part of my job is when I am recognized for my contribution and loyalty to the company. Winning awards in recognition of my work is a proud moment for me. The worst could be days when my wife forgets to ask me how my day was. She is my biggest inspiration so on days she forgets to ask, these days are not my best.
What is your business approach to One&Only’s art of You have been welcoming many high profile guests welcoming? Do you think that the art of welcoming is a arriving on private jets, what is the one thing that differentiating factor for luxury hotels? you feel needs improvement at Velana International Airport? One&Only resorts are known the world over for creating memorable experiences through a distinctive I want to see Velana International Airport transform style and personality borne of each local culture, into a service oriented airport. Improved facilities are genuine hospitality and an injection of captivating certainly something the airport needs. With skilled and Can you share with us what you feel has been the most energy. One&Only Reethi Rah offers guests an trained staff, we could improve so many aspects at the valuable part in your career development to date, that unrivalled level of style, exclusivity and once-in-aairport. I am looking forward to a better airport with has enabled you to get to where you are today? life-time experiences, while inspiring extraordinary the completion of the airport development project. journeys for the soul. As an innovative luxury brand, One&Only Reethi Rah certainly! It is the place that has we have a unique and personalised way of welcoming How do you think luxury travelers’ expectations have transformed my career. I have worked at other top our guests. Our hand on our heart welcome is changed in recent years? tourism establishments prior to joining the One&Only recognized world-wide as the One&Only welcome brand; however it is at One&Only Reethi Rah where I gesture; which demonstrates a sense of genuine and I believe that luxury travelers are now seeking have learned to constantly strive to exceed the highest kind hospitality. As the resort airport representative, I exclusive and memorable experiences; not just a standards and to anticipate the needs of our most am the first point of contact between our guests and beautiful holiday destination. With a plethora of discerning guests. the resort, so I have the great opportunity to make luxury destinations around the world, they are now that first and everlasting impression by welcoming the making their vacation choice based on one-of-a-kind At work, what puts a smile on your face? guests from their flight in true One&Only style. experiences and tailored activities. Luxury is about tailored experiences which cannot be easily replicated I am surrounded by positive and hardworking What are the values that you draw on when you elsewhere. Luxury personalized experiences vary for colleagues at work, so for me I find this infectious welcome your guests? What experiences do you each guest; some seek adventure and adrenalin, while and can’t help but be happy and smiling at work as it deliver? What are the principal differentiating others seek comfort and ease. At One&Only Reethi Rah is a pleasure. In addition to the people around me at characteristics in your service that you offer compared we recognize this and offer diverse unique experiences work, it is my wife who never fails to put a smile on my to other hotels? for every guest. face. Her smile gives me all the positive energy I need before starting my day at work. I believe that from I show warmth to each guest that I welcome. I the moment I leave home in a cheerful mood, it is my anticipate their mood and demonstrate empathy for intention to pass that cheer on to someone else every their journey and excitement for the start or end day, and in turn that gives more positive thoughts of their holiday with us. These are some of the core and energy to me. If you begin your day with positive service philosophy that is the back bone of service at thoughts, you’ll have the perfect day at work and One&Only. return home smiling. We ensure couples and families alike leave with How have you changed in the past five years? magical stories to be told. Luxury service is more than just tailored experiences which cannot be My 18 years with One&Only is a testament of loyalty easily replicated elsewhere, its creating memorable and there has always been endless opportunities for experiences from an airport arrival and adding simple my own growth and development within the company. touches that are inspired by the Maldivian culture. In fact, One&Only Reethi Rah offer a number of It’s less about the resort facilities and amenities, more training and career development programs to support about authenticity of the experience that epitomizes colleagues at all levels. I am honored to be the proud a luxury travel escape. When welcoming guests, I winner of numerous awards over the years, which acts draw on this as inspiration and ensure that from the
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February 2019 | www.theislandchief.com
NEW APPOINTMENTS
Atmosphere Hotels & Resorts Announce Two New Appointments to its Senior Management Team
Atmosphere Hotels & Resorts announced the appointment of Venkata Giri as the Chief Operating Officer (COO) and Stephane Laguette as the Senior Vice President of Sales and Marketing of the group. Venkata Giri who has led the operations team under the title of Group Director of Operations for the last four years has been with Atmosphere Hotels & Resorts since 2016, where he first launched OZEN by Atmosphere at Maadhoo to be the flagship all-inclusive luxury resort of the group. “It’s our great pleasure and honour to have Venkata Giri become COO of the group, we are at a critical juncture wherein we are strategising our growth and expansion into the broader Indian Ocean markets, and we truly believe that Venkata will be instrumental in spearheading the process.” - said Salil Panigrahi, the Managing Director of Atmosphere Hotels.
Meanwhile, Stephane Laguette, the newly appointed Senior Vice President of Sales and Marketing joins Atmosphere Hotels & Resorts from Anantara Hotels & Resorts where he held the position of Vice President of Sales & Marketing for Asia and Maldives. He is taking over from Dinesh Bhaskar, the former Group Director of Sales and Marketing. “I am extremely honoured and excited to join Atmosphere and continue to build on the brand’s strong legacy as we slowly spread into the broader Indian Ocean region.” said Laguette.
From Bangkok, Dubai, Cancun and The West Indies, Laguette brings experience from the international “The tourism sector in the Maldives is challenging. hospitality sector where he will work towards taking With the development of the senior management team Atmosphere Hotels & Resorts’ portfolio to a global and the hard work from all members of the team, level. we believe that our ethos and values will stand out regionally and globally.” Since the inception of Atmosphere Hotels & Resorts
in 2013, the award-winning Indian Ocean hospitality brand has been rapidly expanding within different market segments: the four-star OBLU by Atmosphere at Helengeli, entry-level five-star Atmosphere Kanifushi, and the luxury all-inclusive OZEN by Atmosphere at Maadhoo. The high price-performance ratio common to all resorts is crucial for the success of Atmosphere Hotels and Resorts. United under the philosophy of “The Joy of Giving”, the brand has been successful in translating this core value to anything they deliver to the discerning customer consistently and effectively. The critical objective of Atmosphere Hotels & Resorts is to always understate and over deliver. This is clearly the primary reason for their secret of success at such a rapid pace, culminating in the launch of their fourth resort, OBLU Select at Sangeli early 2018.
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VOL 31 | February 2019 | www.theislandchief.com
Emilio Fortini appointed General Manager of Sheraton Maldives Full Moon Resort & Spa We can help increase your savings! We're your perfect printing partner.
Marriott is delighted to introduce Emilio Fortini as the General Manager of Sheraton Maldives Full Moon Resort & Spa, North MalÊ Atoll, Maldives. His recent appointment coincides with the completion of a $20 million renovation to the newly transformed resort, now exhibiting beautiful Maldivian architecture with a contemporary twist to reflect the five-star experience guaranteed at the property. Sheraton Maldives Full Moon Resort & Spa is situated on the private island of Furanafushi in the Republic of Maldives one kilometer and a 15-minute speedboat ride away from Velana International Airport. The five-star resort offers 176 guest rooms designed to blend into the surrounding turquoise waters, pristine beaches and lush greenery. Also boasting seven unique restaurants and bars, the Shine Spa for Sheraton located on its very own island and three outdoor tropical fresh water pools, the resort caters for all guests and is the perfect destination for honeymooners, families with young children or teens and solo travelers alike. Fortini is a seasoned hotelier with over thirty-five years of hospitality experience in Asia Pacific, including leading the refurbishment and subsequent rebrand of properties in previous roles. He pursued leadership roles as General Manager and subsequently as Senior Vice President Operations at Rendezvous Hospitality Group, managing 13 hotels across Australia, New Zealand and Asia. Following his position of Director of Operations at TFE Hotels in 2014, Emilio’s most recent role was General Manager of
Lizard Island Resort in Australia before moving to Sheraton Maldives Full Moon Resort & Spa to lead on the renovation project. On a personal level, Emilio holds a passion for scuba-diving, reading, wellness and daily exercise.
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VOL 31 | February 2019 | www.theislandchief.com LATEST NEWS
Blue Horizon-3 Shark and Coral Reef Conservation Expedition January 2019 As part of the company “Blue Horizon PVT. LTD” commitment in fulfilling its corporate social responsibilities to contribute towards the community development and environmental sustainability, they have partnered with, Tadzio Bervoets – a renowned a Marine biologist, Coral Expert and Shark Conservationists, to do the program for their guests on board Horizon-3. Beach Clean-up Drive: Arigattha Island imposing a threat to marine life such as sea turtles. As part of the Marine Ecology and Biology component of the Shark and Based on the recent statistics, daily Coral, they had an information session in the Maldives 860 metric tons of for the guests on board why single use garbage is disposed in the ocean, in plastic are so harmful for the ocean. A which most of it consists of plastic beach cleanup was conducted on the bottles. The capital Male’ City alone uninhabited island called Arigattha consumes 280’000 plastic bags daily Island located in one of the remotest with no recycling facilities provided. atolls of the Maldives. Despite being so remote the guests collected almost In order to support the environment 100 kilo of trash in just 40 minutes of and to reduce the single use of plastic, cleaning the tiny uninhabited island. Horizon-III is equipped with a Water This goes to show how far reaching Filtration system to reduce single use and significant the ocean plastic issue plastic as we are focused on creating is. networks to support communities in their fight against extreme weather Also, during the morning dive, the hazards caused by climate change, guests collected quite some discarded to support recovery efforts and to fishing line off of the reef. On quite a reduce damages caused due to climate few sites there was discarded fishing related disasters. line with hooks attached, some of it floating in the water column and
National Boating Association of Maldives has started to spread awareness to the Industry National Boating Association of Maldives (NBAM) has started to spread awareness to the boating industry to be registered at the Ministry of Tourism if they are providing Scuba Diving Service to the guests. All Scuba Diving Service facilities are compulsory to be registered at the Ministry of Tourism based on the regulation of 25th February 2003 available on the ministry’s website www.tourism.gov.mv As part of Stay Safe Afloat Campaign, we do various activities each year, hence we have started this campaign by approaching the industry and request all members to follow the regulations as a safety measure. Said Ismail Hameed, Vice President of
National Boating Association of Maldives.
information on the procedures . NBAM has been the Marine He added that NBAM also Indusry’s key voice since the encourages all in the industry organization began in June 2007. to abide by the rules and While NBAM holds an annual most importantly be insured Exhibition namely “Maldives while providing the service, as Marine Expo” and “Maldives preventions are always better than Boating Awards” to encourage going through hassles. and recognize the services of the industry. NBAM requests industry members to email (info@boating.mv) if they require any assistance or
Temporary Biometric Clinic for GermanySchengen Visa
A temporary biometric clinic for Germany-Schengen Visa was opened at the Ministry of Foreign Affairs on 27th January 2019. This Clinic is organized by the Embassy of the Federal Republic of Germany to the Maldives with the assistance from the Government of Maldives and the Maldives Marketing and Public Relations Corporation (MMPRC). The Clinic accepted the biometric enrolments and documents from all applicants who have made prior appointments. A total of 123 appointments were booked and due to increased demand, the Clinic services was extended till 31st January 2019. This was the first time Schengen Visa Application Service is provided in the Maldives and it aims to ease the difficulties Maldivians face while applying for Visas to travel to Germany, including those participating in Internationale Tourismus-Börse Berlin (ITB) in March
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VOL 31 | February 2019 | www.theislandchief.com
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VOL 31 |
February 2019 | www.theislandchief.com
EVENTS & AWARDS
Ooredoo - Best Investor Relations Company in Maldives
Telecommunication giant, Ooredoo Maldives has been awarded Best Investor Relations Company in Maldives, by the 2018 Global Banking and Finance Awards. Shares of Ooredoo Maldives were officially listed on Maldives Stock Exchange during August 2017, through the largest and most successful IPO in Maldives. 14,045,260 shares were bought by 8257 investors through the Ooredoo IPO, generating a revenue of MVR 421,357,800, accounting for 9.5% of company shares. The IPO, where 8257 Maldivian investors took part, attracted 6000 new participants to the Maldives Stock Exchange, which itself is a notable achievement. Ooredoo became the largest listed company in Maldives, with the largest free float-adjusted market capitalization on the Maldives Stock Exchange. Najeeb Khan, CEO of the company said that it is a great honor and prestige to receive such an award. The award stands testimony to our Investor Relations team’s innovative efforts in ensuring first-rate communication between the company, our investors and the financial community at large. We are truly thankful for the continued support from our investors and will continue our efforts to ensure exemplary engagement with them and all our stakeholders”.
In addition to their recognition for Investor Relations, Ooredoo Maldives closed 2018 with additional wins at the Maldives Business Awards, including the award for Foreign Direct Investment of the Year and Excellence in Information and Communication.
We are truly thankful for the continued support from our investors and will continue our efforts to ensure exemplary engagement with them and all our stakeholders”
VOL 31 | February 2019 | www.theislandchief.com
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Maldives Living Expo 2019 concluded successfully Maldives Living Expo 2019 concluded successfully with more than 5800 visitors in 3 days at Dharubaaruge from February 9-11, 2019 with over 30 exhibitors State of the art architecture, futuristic and innovative technology, ultra-modern furnishing – welcomed 7th Annual Maldives Living Expo. This year’s edition was supported by Housing Development Corporation (HDC) and Endorsed by Maldives National Association of Construction Industry (MNACI). Highrise being a pioneer of the event management industry in the Maldives commences the year with the premier event in Living and Lifestyle. Highrise was proud to have the Leading Insurance Service Provider – Allied Insurance Company of the Maldives as Main Sponsor. While they celebrate 34 years in the industry they have become the
most innovative and advanced insurance service provider in the Maldives. Furthermore, Highrise was delighted to have Aqua Vita and Altair as the cosponsors of Maldives Living Expo 2019. They showcased their unyielding and state of the art properties at the Expo. Reefside, the Associate Partner showcased the Worlds No1 Air Treatment Company – Midea. This year’s edition enlightens the property, living and life style industry in the Maldives and has continued to keep the benchmark of the event in the Maldives.
Sponsors & Partners of Maldives Living Expo 2019
Main Sponsor
Associate Sponsor
Co-Sponsor
Supporting Partner
Co-Sponsor
Catering Partner
Broadcasting Partner
Photography & Videography Partner
Online Media Partner
Endorsement Partner
Publications Partner Security Partner
Hospitality Partner
Sound & Light Partner
Printing Partner
The 7th Annual Maldives Living Expo was planned and implemented in response to growing demand in housing, lifestyle and condominiums whereas the participants believe that it was a great success, with having a good number of target oriented visitors as attendees on each day of the event. Grand Lucky draw prizes and amazing discounts were offered by all the exhibitors. Maldives Living Expo is an annual event targeted for Home, Living and Lifestyle. 8th Edition of Maldives Living Expo will be held during February 2020. High Rise was formed in 2007 as a graphic design and event management company. It expanded and incorporated as a full-fledged marketing firm operating from Male’, Maldives & Colombo, Sri Lanka. Highrise is among the leading event companies in Maldives, delivering Maldives Living Expo, Vacations Expo, Food & Beverage Show, Print &
Advertising Service Show, South Asian Travel Awards (SATA) annually. The company has successfully done events in Male’, Colombo, Singapore, Kuala Lumpur, Dubai, Bangalore, Kerala and Mumbai.
Maldives Event Calendar
2019
FEBRUARY
FEBRUARY
7th Maldives Living Expo Highrise
Gold 100 Gala
9 - 11 Feb
23 Feb
Dharubaaruge
Paradise Island Resort & Spa
MARCH
Maldives Getaways
APRIL
Maldives International Marathon 2019 Maldives International Marathon
The Maldives GM Forum 2019 Hotelier Maldives
8 - 9 Mar Hulhumaale’
3 Apr Bandos Maldives
APRIL
TTM Travel Summit Maldives Getaways
APRIL
Maldives Supplier Expo Maldives Getaways 20 - 22 Apr Hulhumaale’
JULY
JULY
MARCH
MARCH
Run With Us - Women's Day Special Obstacle Run 2019 Women in Management (WIM)
National HR Convention and EXPO 2019 Maldives Association of HR Professionals (MAHRP)
1 Mar
4 - 5 Mar Dharubaaruge’
Hulhumale' Central Park
APRIL
COCA COLA RUN 3 Apr Hulhumale’
JULY
4th Annual F&B Show Highrise 202-- 422July Apr Dharubaaruge’ Bandos Maldives
SEPTEMBER
APRIL
Travel Trade Maldives (TTM 2019) Maldives Getaways
JULY
4th Annual Vacations Expo Highrise 2-204 Apr July Dharubaaruge’ Bandos Maldives
NOVEMBER
C
M
Y
Maldives Finance Awardss Maldives Association of Finance Industry (MAFI)
Food & Hospitality Asia Maldives Highrise
11 July TBA
15 - 17 July Dharubaaruge’
Maldives Marine Expo BLAK
MALDIVES BOATING AWARDS
18 - 20 Sep TBA
19 Nov TBA
CM
MY
CY
CMY
K
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VOL 31 | February 2019 | www.theislandchief.com
Frankly Speaking How important are OTAs for Maldives? What incentives do you offer to local DMC’s compared to OTAs? Ahmed Karam President Guesthouse Association of Maldives
“OTAs and local DMCs are both important. I look forward to see more locally owned OTAs. About DMCs as guesthouse are small in scale which is not attractive for many of them. At the beginning I walked into some of the DMCs in Malé, but they didn’t show much interest in us. But I am happy to see the situation is getting better. Sustainable way of managing it is really important to work with DMC’s. In terms of Qmarketing it will help to take the destination marketing in a good way. It’s really a bit insecure to depend heavily on OTAs, as they promote destinations in a choosy way when we have issues at times in the country. But local DMCs will help us continue even at the difficult times.”
Nina Nizar Sales & Marketing Manager Sun Travels & Tours
I believe OTA are as important as the Dmc for the local industry. OTA are imperative in filling in last minute inventory. OTA generally get a 15 to 20% commission while DMCs enjoy a wholesale contact rate which is around 25% less than the rate given to OTAs OTA’s also work on a dynamic rate to their client while the DMC have a set seasonal rate.
Mohamed Zaheen Sales Manager Angsana Velavaru
Amjad Thaufeeg Director of Sales & Marketing Kanuhuraa Maldives
“Both are important. DMCs have 25% lower rates than OTAs. We also offer incentives to selected DMCs based” on their performance.”
Thoha Ali Director of Sales & Marketing Cocoon Maldives / You & Me Maldives “Both are important. Incentives are offered based on individuals’ performance and contribution whether it’s a DMC or a foreign tour operator.”
Both play a significant role, however we see OTAs growing day by day. In terms of incentives, we offer different options: Option 1: Year-round incentive percentage based on targeted production tiers. Some counts RN and some counts revenue. Option 2: Booster incentive along with year-round incentive to penetrate last minute business. Offer a certain amount as a kick based on the category (Beach & Water) with reachable targets. Option 3: Offering a gesture for the top producer (DMC). This is being calculated on quarter basis. Select the top producer (either RN or Revenue) and offer free stay at resort or return tickets to close by destination with accommodation. Nabeel Abdulla Group Director of International Sales & Distribution The Small Maldives Island Co (TSMIC)
Abdulla Nasheed Managing Director Kaani Hotels
Both models work and helps the growth of tourism in their own ways. DMCs generally offer 25% rate advantage over OTA rates.
How we got bookings in the past and now:
Ahmed Afrah Managing Director Canopus Maldives
Past. OTA’s. 85% Travel Agents. 15% Now. OTA’s. 40% Travel Agents. 60%
OTAs are very important as the big players are now dominating the online business due to their size, financial strength, technology... etc. There are no incentives offered to OTAs, it’s actually higher than DMCs. OTAs will only ask for the same rate which we publish online to be given to them. Nothing more!
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