The World of Hospitality - Issue 52 2023

INSPIRE, EXCITE & INFORM

THE GURKHAS

Modern Nepalese Restaurant In London From The Team Behind Hot Stone

BAGATELLE LONDON

Combining French Mediterranean Cuisine with the joie de vivre.

HILTON

First Hampton by Hilton Opens Doors in City of London

Editor-in-Chief Simone Couture editor@theworldofhospitality.com

Managing Editor Karen Jackson editor@theworldofhospitality.com

Sales Director Jamie Bullock jamie@theworldofhospitality.com

Sales Manager Gina Stefano gina@theworldofhospitality.com

Creative Director Josh Holmes BSc josh@theworldofhospitality.com

Studio Designer Richard Bland richard@theworldofhospitality.com

Accounts Department Rachel Jackson accounts@theworldofhospitality.com

Publishing Director Martin Holmes martin@theworldofhospitality.com Publishers B2B

Sid Lee Architecture Pulls Back the Curtain on the Interior Design of Toronto’s New W Hotel

- SID LEE ARCHITECTURE -

Sid Lee Architecture is proud to unveil its revitalization project of a Bloor Street hotel for the opening of W Worldwide’s latest property in Toronto’s Yorkville neighborhood. Based on themes derived from the city’s current and historical heritage, the fresh look of W Toronto reflects the banner’s desire to assert itself as a showcase for local culture.

Rethought as a multitude of mises en scène, the new spaces echo the diversity of the urban center, and through a fluid design experience, the W Toronto facilitates an encounter with the city within its own walls.

CONNECTED TO THE STREET

“Connection to the community being an important part of W’s DNA, it was vital to connect the hotel to its context, but the original closed-off layout of the

building represented an integration challenge” says Martin Leblanc, architect and principal partner at Sid Lee Architecture. “Our team relied on a seamless connection between the interior and the exterior to turn the hotel into a connectivity hub.” That idea was deployed namely around architects-Alliance’s addition of an elevator accessible directly from the street.

On the ground floor, the facade opens onto the street and allows for a direct connection with PUBLIC SCHOOL: the hotel’s café by day, and cocktail bar by night. The action is set around a casual circular bar adorned by notched black marble panels that fit the context of the designer stores of Bloor Street, while remaining approachable and inviting, and chic yet accessible.

The redesign of the entrance invites the street inside through the integration of a series of colourful art interventions inspired by Toronto’s own street art culture. The murals, signed by local artist Alan Ganev, take visitors back to the famous “Graffiti Alley”, a street art circuit stretching over a kilometer in the Fashion District.

VIBRANT SCENOGRAPHY

The design by Sid Lee Architecture sets the tone for a cinematic entrance on the Toronto scene as the curtain rises on an updated hotel experience in response to the rich culture of the largest and most diverse Canadian metropolis.

The designers used the building’s brutalist quality as a neutral canvas and accentuated the different spaces with vibrant scenography. Elements of biophilic design have been integrated with the minerality of concrete, as if nature had taken over the vestiges of the built environment.

While wandering through the hotel, the biophilic elements allow for a constant connection to nature and give a nod to Toronto’s famous ravines, which collectively form an urban forest surrounding the city.

THE LIVING ROOM

Located on the second floor, the reception area, also referred to as The Living Room (a W brand signature space), is housed in a glass cube. It is an urban oasis that allows you to feel detached from the rest of the city, while being surrounded by local references. Its contrasting accents offer a comfort that is amplified with the arrival of snow in winter. Inside The Living

Room, suspended grids, velvet curtains, and lighting that resembles movie projectors give the impression of being backstage. The palette and textures, reminiscent of a theater, paired with prop like furniture and art pieces, emphasize this feeling of scenography and complete the dynamic atmosphere of this liminal space in constant shift. This is a tribute to Toronto’s thriving theater and film scene.

A series of strategically-placed gigantic tubes divide the area without breaking up the natural flow of the space, offering moments of intimacy throughout zones of connection and collaboration. A conversation pit set around a bond fire plays with socializing archetypes, while a horizontal mural designed on the roof by artist Kirsten McCrea offers a lively view for the surrounding rooms.

GUESTROOMS

Located around the gardens that surround The Living Room’s glass cube, the guestrooms at the W Toronto are surprising due to their unique layout. The space is composed of two distinct areas: one private and the other rather social. In a departure from the usual hotel room configuration, the bed is placed in front of the window and adorned with warm drapery, pendant lighting, and a deep blue frame that extends across the floor and walls. These elements stand like a movie set at the back of the room, but the perspective completely changes as you shift your gaze towards the door and glance over elements that usually belong behind the scenes, like a dressing room style vanity mirror and a clothing rack. The result is an inviting and friendly area that is conducive to warm gatherings that punctuate outings in the city.

“This innovative new layout also allows for extra living space within each unit,” adds Leblanc.

SKYLIGHT ROOFTOP BAR AND RESTAURANT

Accessible by an elevator located on the street, the rooftop bar & restaurant is inspired by the city’s multicultural quality, but also by the hippie culture specific to Toronto’s Yorkville neighborhood. “Mashrabiya’’ type perforated screens, hanging plants, colourful ceramics, and warm tones create a decor worthy of the tales in The Arabian Nights. A relaxed atmosphere that harmoniously juxtaposes the warmth of the desert with the comfort of the Riad is a great place to linger.

SUITES

Spacious and elegant, the Extreme WOW suites take the theatrical themes that inhabit the hotel to the

extreme. Rows of light bulbs adorn the ceiling as an ode to the shining theater marquees of Toronto. With a hot tub that can also be used as an ice bucket and be punctuated with luxurious details and retrofuturistic accents, the suites offer spacious living areas designed to entertain the most exclusive and glamorous of parties.

TECHNICAL SHEET

Location: 90 Bloor Street East, Toronto, Ontario Canada

Client: Larco Hospitality

Interior design architects: Sid Lee Architecture

Base building architects: architects-Alliance

Area: ± 190 000 sq. ft.

Capacity: 254 rooms

General contractor: Bird Construction

Electromechanical engineers: Smith + Andersen

Structural engineers: RJC Ingénierie

Photographer: Brandon Barré

www.sidleearchitecture.com/fr

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Central Kitchen - GIN DESIGN -

A local gem in the heart of Corpus Christi, Central Kitchen aims to provide locals the simple pleasure of a good coffee and warm treat in a welcoming environment. The cozy space embraces the midmorning bustle just as enthusiastically as it also hosts a more relaxed afternoon, taking its cues from the energy of its visitors. Central Kitchen truly embodies the idea of a neighborhood watering hole, giving locals and out-of-towners alike a home base.

The bakery captures this approachability through its nostalgic old world charm that’s infused into elements like cantilevered sconces, natural woods, and artisan tiles in conjunction with the smell of fresh baked bread wafting out of the doors. Once visitors get comfortable in the space, they may begin to notice subtle quirks to the design (such as fully tiled arches/service stations and curated wall installations) that ever so gently nudge the interiors in a more modern direction.

While the design gives a nod to the French-influenced New Orleans landmark Cafe du Monde, it also stays true to its Gulf roots through the thoughtful display of vintage photographs, news clippings and found objects. Just as carefully shown as the local

memorabilia are the baked goods and treats, which are the true soul of the concept. Artfully fabricated adjustable shelves climb the wall behind the service counter and ensure that customers don’t miss one of the daily specials. Along the service counter, even more delicacies entice newcomers to treat themselves.

All of these tailored, yet organic, characteristics give Central Kitchen a uniquely blended personality that fully embraces the diversity of its cuisine and the character of its hometown.

About gin design group

gin design group is a Houston-based hospitality design firm founded by Gin Braverman. The awardwinning firm has spent the last decade shaping Houston’s burgeoning hospitality scene, developing originative and fully integrated designs for James Beard award-winning food and beverage concepts, national restaurant groups and independent chefs and restaurateurs, including such projects as Ginger Kale, Eunice, multiple Goode Company restaurants, Oxheart and Axelrad. The firm’s work has been featured in Architectural Digest, The Architect’s Newspaper, GQ, Texas Monthly, PaperCity, and others.

For additional information visit www.gindesigngroup.com or follow gin design group on Instagram.

Photos: Jason Page @jasondavidpage

Thirteen at Chateau Denmark

- FASHIONIZER COUTURE UNIFORMS -

which are comfortable to wear and reflect the glamour of the bar. Managers wear jackets with exaggerated shoulders, a nod to the decadent charm of Thirteen. Underneath, black voile shirts and imitation leather trousers keep things sleek and stylish. For waiting staff, women wear jumpsuits in a red and black print, finished with a velvet trim and black leather belt at the waist. Men wear shirts in the same red and black print as the jumpsuits, with imitation leather trousers. Both the shirts and the jumpsuits feature the bar’s large fallen angel logo on the back. Bar staff wear red and black print shirts with imitation leather trousers and black velvet braces.

Fashionizer’s opulent uniforms complement the bar’s dimly lit interior with finesse. Velvet trims coordinate with the plush velvet seats, and the black and red prints match the sultry lighting of the bar. The continuity of the colour scheme, the luxurious details and the high-quality fabrics were all carefully considered, and each item chosen deliberately by Carrie Wicks, the hotel’s director.

Carrie Wicks, Director of Chateau Denmark says:

Fashionizer, the UK-based luxury uniform designers, have created the uniforms for Chateau Denmark’s latest venture, Thirteen. The brandnew bar is situated on the corner of Soho’s infamous Denmark Street, a stone’s throw from Chateau Denmark itself.

The uniforms reflect the gothic glamour of Thirteen, a bar designed to celebrate the neighbourhood’s infamous history of music and hedonism through its devilish cocktail menu. Thirteen plans to capture the raucous energy of Denmark Street and its musical history through DJ sets, live music, and even impromptu performances. While the number may be unlucky for some, it seems visitors of Thirteen won’t be disappointed.

Red and black reign supreme in the uniforms and the bar itself, a colour scheme invoking a feeling of sinful opulence for those who take a seat at the baroque-style grand bar.

Fashionizer has created four separate uniform looks for each staff role at Thirteen, all of

“We had a very strong vision for what Chateau Denmark’s bar would look like from the outset. Bold, baroque, and charming - the outfits for our team members needed to be a continuation of that vision. Working with Debbie and the Fashionizer team has been a great collaborationcapturing both the vision and charm of Thirteen.“

For more information please visit www.fashionizer.com

First Hampton by Hilton Opens Doors in City of London -

HILTON -

The 278-room hotel, located in Osborn Street, East London, is the latest addition to the growing Hampton by Hilton portfolio and boasts unique Hampton by Hilton design elements to create a relaxing stay for business and leisure guests in the heart of the city.

Enviably located on the east side of the historic City of London district, Hampton by Hilton London City offers excellent proximity to some of London’s most iconic attractions, such as the Tower of London, The O2, St Paul’s Cathedral and Millennium Bridge. The new hotel is also within easy reach of Brick Lane and the vibrant and artistic neighbourhood of Shoreditch and its fashionable clubs, bars and eclectic dining scene.

The hotel offers a variety of accommodation types, from spacious king rooms to its 30 family-friendly rooms, each decorated in fresh and calming neutral tones with bold textiles and modern touches. Inroom amenities include HDTV, complimentary Wi-Fi, Chromecast, and tea and coffee making facilities.

There is an open-concept communal lounge with soft seating and a bar area, offering guests a comfortable space to mingle and relax any time of the day. A fully equipped fitness centre provides high-quality strength training, core and cardio equipment, including treadmills, elliptical fitness training, recumbent cycles and a state-of-the-art Peloton Bike, helping guests maintain their health and fitness goals while travelling.

The contemporary on-site restaurant offers a free hot breakfast, including the Hampton by Hilton signature fresh breakfast waffles. For guests on the go, Hampton by Hilton offers On-the-Run™ breakfast bags.

Kaushik Subramanian, General Manager, Hampton by Hilton London City, said, “East London offers an exciting array of cultural and historical attractions, and we are delighted to bring the Hampton by Hilton experience to guests. We look forward to making our guests’ stays better and brighter with our signature friendly, authentic and thoughtful service.”

Jay Ahluwalia, Principal Director at Dominus, said, “We are delighted to announce the opening of Hampton by Hilton London City. We sensed there was an incredible opportunity here to make so much more of the existing building and unlock the value of this site. The hotel is ideally positioned between the corporate centre of the City of London and many of the capital’s cultural attractions, with Brick Lane and Shoreditch a stone’s throw away. This project is a testament to our ability to deliver market-leading assets and reflects our strong commitment to the hospitality sector. We’re thrilled to continue our partnership with Hilton and look forward to working together to create memorable experiences for our guests.”

Nightly room rates start at £150 including breakfast and VAT, with an option to book a fully flexible rate with free changes or cancellations up to 24 hours before arrival.

Hampton by Hilton London City is also part of Hilton Honors, the award-winning guest loyalty program for Hilton’s 19 distinct hotel brands. Members who book directly have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, free standard Wi-Fi and the Hilton Honors mobile app. Book direct at Hilton.com, through the Hilton Honors app or through other official Hilton channels for more perks

and a price match guarantee. Hilton Honors members can redeem Points using the Points Explorer tool.

To celebrate the hotel’s opening, Hilton Honors members will earn an additional 1000 Points per night – up to a maximum of 5,000 Hilton Honors Points for bookings staying over Monday, Thursday, Friday or Sunday until the 5th of September 2023.

Hampton by Hilton London City is located at 12-20 Osborn Street, London, E1 6TE.

For more information, or to make a reservation, travellers may visit Hampton by Hilton London City or call +44 20 4512 9900.

GAIA Skincare Launches Online Training Platform -

GAIA SKINCARE -

The award-winning spa and skincare brand, GAIA Skincare, are proud to launch their new online training platform to spa partners across the UK & Ireland. The digital platform will reduce spa training costs by up to 80% and allows training to be more flexible for spa therapists.

Having launched in March, GAIA are pleased to offer current and new spa partners an online training system, complementing their in-person training for GAIA skincare treatments. New Spa partners will now receive an intense three-day ‘Essentials Training’ with one of GAIA’s experience Spa Trainers, learning key brand knowledge, the customer journey and consultation, along with three of GAIA’s core facial and body treatments, including their ever-popular Bespoke Massage.

This will be followed by ‘Online Essentials Training’ with theory and in-depth training videos for GAIA’s Salt & Oil Scrub, Indian Head Massage and Mud Cocoon. Each spa therapist will have their own account, giving them the ability to login and complete the training materials and online assessment in their own time. Once all essentials training is completed, Spa Partners will be able to offer a total of 15 different spa treatments, including the three new ‘GAIA Journeys’ combing holistic therapeutic techniques.

Once completed, Spa Partners are able to complete the ‘Advance Training’ of selected spa treatments and rituals, including the GAIA Poultice massage, Total Holistic Ritual and Mother GAIA Ritual, a spa experience developed specifically for mothers-to-be.

One of GAIA’s current Spa Partner, Whisteria Beautique has already trialled the new digital training platform “The online theory training was brilliant, we could do it in our own time, make notes and we certainly learnt a lot. We also went back over it before the final day to re-test our knowledge and we all passed. I think this shows the attention which is given by the trainer.” comments Holly Findlay, owner and Spa Therapist.

The online training offers many benefits to new spa partners, allowing therapists to learn at their own pace and when it’s most convenient for them, giving 24/7 access to training material, so spa therapists can refresh their knowledge when needed. Opting for a combination of in-person and digital training will also save new Spa Partners up to 80%, by eliminating the need to close the spa for an extended period of time, without needing to block full columns of spa therapists for the flexible digital training and also, and only having the GAIA Spa Partner on location for three days.

For more information about GAIA Skincare and becoming a GAIA Spa partner, visit www.gaiaskincare.com

Bagatelle Group’s Mayfair outpost combines French Mediterranean cuisine with the joie de vivre.

- BAGATELLE LONDON -

Introducing Mayfair fine-dining restaurant, Bagatelle London, part of the world-renowned Bagatelle Group, famous for its lively restaurants and bringing the French joie de vivre lifestyle to destinations around the world.

The Bagatelle Group’s Corporate Chef, Rocco Seminara (previously Hôtel Martinez in Cannes, Hôtel de Paris in Monte-Carlo, and trained by Franck Cerruti and Alain Ducasse) is responsible for curating Bagatelle’s menu globally, to bring authentic French Mediterranean, seasonal dishes to its cosmopolitan crowd.

The London site has also appointed Executive Chef, François-Laurent Apchié (previously Hôtel de Paris and Jules Verne in the Eiffel Tower and trained by Alain Ducasse and Georges Blanc) who

executes Chef Rocco’s menu perfectly for the London audience. Both Chefs bring an extensive amount of experience to the Mayfair restaurant, paying tribute to local ingredients from a few select producers, farmers, and fishermen to bring fresh, and authentic dishes at the highest of qualities.

The London menu is a love letter to French Mediterranean cuisine, drawing inspiration from the brand’s roots, punctuated by the seasons to create joyful, authentic dishes and a unique experience representative of iconic Bagatelle locations around the world.

Corporate Chef Rocco Seminara creates culinary creations and illustrates his know-how in balancing and pairing flavours and textures. Each ingredient

is subtly transformed and enhanced with specific attention to aromatic plants and herbs. Combining authenticity with creativity, bringing Bagatelle London a variety of tastes between land and sea giving each dish a modern and vibrant personality.

Guests can enjoy a ceviche of sea bream with citrus, samphire, and trout roe; Fresh trenette with grilled lobster and vervain juice and a whole John Dory fish cooked meuniere style with spinach shoots, and caviar sauce. These culinary specialities join the signature dishes of Bagatelle such as the organic whole farm chicken with tarragon in salt crust with flavoured, seasoned grilled gambas.

Manon Santini, Bagatelle’s Corporate Pastry Chef is the master behind all the desserts on the menu. Just like Chef Rocco Seminara, Manon Santini previously worked alongside Alain Ducasse’s brigades as well as Monte-Carlo Société des Bains de Mer and Hôtel Byblos Saint-Tropez. Manon has a desire for absolute excellence and pushes the limits to create desserts with fine elegance and seasonal flavours. Highlights on the dessert menu include the Tropézienne vanilla tart, the lace crepes accompanied by light cream and pistachio, or the dark chocolate pizza, which finish off the perfect meal.

Signature cocktails for the perfect aperitif include Antillean Punch with Hoxton Banana rum, cold pressed pineapple Madagascan vanilla, bee pollen infused in Gentiane de Lure Aperitif and fresh citrus; Le Méditéranée with 42 Below vodka, homemade red dragon fruit, lemon verbena cordial and fresh citrus; The Mayfair with Volcan Cristalino Anejo tequila, Casamigos mezcal, Martini Rubino, raw cacao nibs, agave nectar and fresh citrus.

Bagatelle London puts the spotlight on the weekend by offering a unique sweet and savoury brunch for a celebration with family or friends: Rooibos pancakes with caramelised banana and chocolate sauce; Benedict eggs and matcha potato waffle; kale cabbage salad with orange; Goji berries and Piedmont hazelnuts or the Black Angus beef tartare can be found every Saturday on the brunch menu at Bagatelle London.

In addition to its fine dining experience, Bagatelle offers a lively and energetic experience, with sets from renowned DJs and artists, creating an exhilarating and captivating atmosphere. Combining creative cuisine, exceptional service and an upbeat musical program, Bagatelle London offers the promise of unforgettable moments in a relaxed yet refined setting.

For themed events, Bagatelle offers Unplugged, an event with live music every Wednesday from 6pm to 1am, Rock’n’Baga evenings and every Saturday guests can enjoy the Iconic Bagatelle Brunch offering from 12pm to 5pm.

Opening Times: Wednesday to Friday: 6pm -1am

Saturday: 12.30 - 5pm; 6.30 - 1am Sunday: 7.30pm - 12am

Address: Bagatelle London 34 Dover St London W1S 4NG United Kingdom

Instagram: @bagatellelondon

Website: bagatelle.com/london

THE COCKTAIL TROLLEY

Ice storage

Rear view Glass storage

Laser engraved branding

Flame Retardent Foliage - FIRESILX -

In the design world, striking the perfect balance between aesthetics and safety is paramount. Thankfully, there is a solution that meets both criteria flawlessly - FireSilx

Renowned as the leading manufacturer of commercialgrade fire retardant artificial foliage, FireSilx has earned the trust of professionals worldwide. By incorporating FireSilx products into your projects, you can enhance your designs with maintenance-free greenery while ensuring the utmost safety for your spaces.

updating. These certifications are readily available for you to view, providing you with the peace of mind that every FireSilx order is accompanied by comprehensive documentation, ensuring convenience and reassurance in equal measure.

One of the most impressive features of FireSilx products is their flame retardant capabilities. This incredible flame-proof foliage not only prevents the fire from thriving but also effectively curbs its growth, offering unparalleled protection to your surroundings.

What truly sets FireSilx apart from its competitors is its innovative manufacturing process. Each element of foliage undergoes meticulous crafting with fire retardant materials, rendering it inherently fire retardant at a molecular level. Unlike other products available in the market, FireSilx foliage eliminates the need for costly yearly re-proofing with after-market sprays or dips, saving you time and effort.

In order to ensure the best possible quality and reliability, FireSilx foliage undergoes rigorous testing in official laboratories across the world. The company proudly maintains an impressive collection of official certifications, which is constantly growing and

At FireSilx, a commitment to excellence is at the core of everything. Through continuous innovation and the exclusive use of the finest quality materials, FireSilx guarantees that its foliage retains its fire retardant properties for life. Whether you are designing a hotel, an office building, or any other commercial space, FireSilx is the ultimate choice for professionals who prioritize safety without compromising on style.

Join the countless satisfied designers who have made FireSilx an indispensable part of their projects. Bid farewell to the burdens of high-maintenance greenery and welcome the peace of mind with FireSilx’s superior fire retardant foliage.

By incorporating FireSilx into your design projects, you can create visually appealing and genuinely safe spaces, offering maximum protection against the threat of fire. Choose FireSilx and elevate your designs to a new level of safety and sophistication.

KEEP YOUR GUESTS, CUSTOMERS & BUSINESS SAFE

FireSilx is a globally recognised brand specialising in inherently fire retardant artificial trees, plants and foliage. Designed for commercial installations, FireSilx has long been the preferred choice for interior designers, architects and landscapers looking to add that special touch to their projects. Tested to building and construction standards BS EN 13501-1 & DIN 4102-1 along with many others, official FR lab reports are supplied with every FireSilx order.

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The Wigmore Launches New Cocktail and Food Menus -

THE WIGMORE -

The Wigmore, the modern British pub located at The Langham, London on Regent Street, has launched a new cocktail list to sit alongside the pub’s signature food and drink menus. The list has been created by Head Bartender Bohdan Burkovetskyi, who joined The Wigmore last year following a successful career as a Bar Manager in Kyiv, Ukraine, working at the likes of Bursa Hotel and Kyiv Food Market.

Bohdan prides himself on creating menus that enhance the local drinks culture, pulling on native favours and drinking habits to create unique flavours that helps associate drinks with the bar atmosphere. Highlights from the 11 new cocktails include the Earl Grey Negroni, which interprets the tea flavour through Tanqueray Gin, Italicus Aperitivo, dry vermouth, bergamot aroma, or fruity creations including a tequila-based Sassy Mango cocktail or rum Pineapple Express Martini. For those looking for something sharper there’s the Bitter Sweet Symphony with vermouth or Churchill Cigar made up of cognac and port.

Five new gin and tonic creations launch alongside the cocktail list, delivering a fresh twist on the classic cocktail, with a mixture of zesty undertones and tangy notes including; the Sapling Gin with rhubarb & hibiscus and the Wigmore Gin with rosemary & black olive.

Accompanying the drinks list, several new dishes join The Wigmore’s food menu, including Pork rillette; Spiced duck pastilla; Baba ganoush; and Heritage carrot, quinoa and feta salad. These take their place alongside The Wigmore’s much-loved signature dishes such as the XXL stovetop 3 cheese & mustard toastie; Masala spiced scotch-egg; Bloody Mary salt chips; Braised beef and onion pie; and Cheeseburger with grilled ox-tongue.

www.the-wigmore.co.uk

De Vere Beaumont Estate completes multi-million-pound refurbishment

- DE VERE BEAUMONT ESTATE -

De Vere Beaumont Estate in Old Windsor, part of De Vere’s collection of country estate hotels, has today unveiled the final phase of its grand transformation with the completion of refurbishment works to its bedrooms, the Beaumont Restaurant and indoor swimming pool, which concludes a £25 million investment into the hotel.

The final stage of work has seen the remaining 28 bedrooms at De Vere Beaumont Estate completely updated, meaning that now all 429 rooms offer a new luxurious, relaxed, and contemporary design, while retaining the estate’s original features, bringing the mansion house in line with De Vere’s distinctly British aesthetic.

The White House bedrooms are complete with luxurious facilities including walk-in showers, rolltop baths, fluffy robes and slippers, classic Roberts radios, Penhaligon toiletries and smart TVs - just some of the features that provide a relaxing feel to the newly designed guest rooms and suites.

Guests dining at De Vere Beaumont Estate can also enjoy a refreshed new look in the Beaumont Restaurant which has been updated with new tables, chairs, carpets and buffet serving units. This sits alongside the recently refurbished 1705 Restaurant, with menus that celebrate the best of British cuisine.

The swimming pool, believed to be the first heated indoor swimming pool in the UK when it was built as

part of St. Stanislaus College has been refurbished and had new equipment installed.

Darren McGhee, Venue Director at De Vere Beaumont Estate, commented: “We’re absolutely thrilled with the results of the final refurbishments at De Vere Beaumont Estate. The feedback from our guests has been extremely positive and the entire team is looking forward to continuing to build on our existing success.”

In 2018, De Vere Beaumont Estate unveiled the results of the first phase of a £12million refurbishment which included the creation of new luxury bedrooms and a top-to-toe refurbishment of much of the property, including the hotel’s 45 event spaces. This saw a refresh of the hotel’s Grade II 19th-century chapel, with an ornate painted ceiling and stained-glass windows which was returned to its former glory. The Chapel now provides a striking and unique backdrop to events, from weddings, to celebratory dinners for up to 200 guests.

De Vere Beaumont Estate is located three miles from Egham station, with connections to London Waterloo and Reading, and just six miles from Heathrow Airport. The estate is also easily accessible from the M3, M4, and M25.

www.devere.co.uk

Interior inspiration is never far away - DESIGNLSM -

With an abundance of stylish hotels, vibrant restaurants and buzzing bars throughout the world, there is no doubt that the modern-day consumer is exposed to the best of the best through the powerful presence of hospitality brands online.

DesignLSM, an award-winning strategy, branding and interior design agency, are tasked with delivering stand-out spaces for hospitality businesses around the world.

When it comes to delivering a project, they strongly believe that first and foremost, it’s about having a thorough understanding of the brand DNA and desires of guests, as well as the commercial and operational objectives, which will influence the design of a space, defining the intent and ambience for the environment.

Approaching projects with a strategic-focus each design they work on is set out to holistically resonate with guests across all senses, creating a seamless and memorable experience that is intelligently creative.

The 37-year established studio pride themselves on not having a ‘house-style’, providing designers with the freedom of creativity and flexibility to work with different brands, allowing the spaces they design to be true to the client’s intent.

“Design and creativity is fluid. It’s important that we encourage this by having time away from desks – whether it’s visiting the latest art exhibitions, observing retail brands, admiring architecture and fashion. Looking at things with fresh perspectives will provide you with the platform to create inspirational environments that enhance the lives of those that visit”, Holly Hallam, DesignLSM.

Travel will always provide a fundamental source of inspiration, absorbing other cultures and landscapes, watching how people behave and react to environments. This was applied when developing the design DNA for well-respected restaurant group, Gaucho, who’s concept derives from the Argentinian provenance of the steak they serve. Creating engaging moments throughout the multiple sites that the studio has designed, the layering of details is imperative in curating an authentic urban Argentinian dining experience. These include layered clay walls that represent the striking Andes mountains, patterned upholstered chairs to resemble horse blankets, and bespoke designed lights that emulate the powerful whip of a Gaucho’s lasso.

The natural world also provides a fantastic source of inspiration, observing how fauna and flora evolves and grows in unexpected places and shapes, looking at the colours, tones and textures. This was a key inspiration to the design of the ‘Botanica Tea Room’ at 100 Queens Gate Hotel, Kensington, which has an abundant array of luscious greenery and planting. Evocative of a classic Victorian orangery, the space offers vast amounts of stunning natural daylight, creating a refreshing and relaxing space to enjoy afternoon tea with friends.

In hospitality design, whatever you are inspired by, it’s important to consider how to create that emotional

connection that speaks to guests, integrating ways to become more interactive, playing on the senses through the use of tactile materials, emotion-inducing colour palettes, scents or sounds. Our objective is not to just deliver the background that people sit within, but instead create a memorable environment that becomes part of the overall experience, enhancing both the physical and mental wellbeing of those that visit.

www.designlsm.com

Down Hall Hotel, Spa & Estate Wins Large Hotel of the Year at East of England Tourism Awards

- DOWN HALL HOTEL, SPA & ESTATE -

Essex Based property, Down Hall Hotel, Spa & Estate, has won ‘Large Hotel of the Year’ at this year’s East of England Tourism Awards, which champions the very best tourism and hospitality businesses in the region, recognising quality, innovation, and best practice.

Held at Milsoms Kesgrave Hall in Ipswich, Suffolk on Thursday 16 March, the awards highlight the incredible work being done in the East of England, and celebrate the people, places, and partnerships that enable the tourism sector to grow and thrive. The event was held in association with Visit East of England, and in partnership with Visit England Awards for Excellence. Down Hall Hotel will now compete with other areas of England at the Visit England Awards for Excellence held later in the year – the most coveted accolade in English tourism.

Linden Beattie, General Manager at Down Hall, comments: “We are thrilled to have been awarded Large Hotel of the Year at the East of England Tourism Awards. It is testament to the hard work, commitment and efforts from the team who strive to offer memorable hospitality across 24 hours a day, 7 days a week. We will continue to invest in the hotel and are currently creating our all-new casual dining space, developing schemes for our next phase of bedroom upgrades, and working hard to achieve higher levels of sustainability across all aspects of the hotel.”

www.downhall.co.uk

Instagram: @DownHall

Facebook: DownHallHotel

Oliver Hemming

Oliver Hemming

Songbird

+ Monitor

Oliver Hemming is a British designer, and his award-winning collection of Bluetooth speakers and alarm clocks for luxury hospitality is used by many of the most prestigious hotels in the world, and is widely regarded as being both innovative and beautifully detailed.

Songbird is now the Bluetooth speaker alarm clock of choice for many of the world’s best hotels. Made in 2 formats, Uptown and Downtown and in 3 colour ways, ebony wood, black and white. It delivers a beautifully refined classic tone with impeccable good looks and is very easy to use. It’s sibling, the Monitor, is a standalone Hi-Fi Bluetooth speaker with no alarm clock function, for rooms that only require this option.

The Robin is a Bluetooth speaker alarm clock for premium hotels. Specifically designed for hospitality, it has a series of features that make it the outstanding product in its class. With good looks and world class engineering the Robin has simple intuitive controls, a refined audio tone and a very competitive price point.

The Jazzman is luxury Hi-Fidelity Bluetooth speaker with wireless charging and an analogue alarm clock. It is in a class of its own, being fully equipped with every necessary feature for hospitality.

With both wireless and USB charging and a one-time alarm function, the Jazzman has been specifically designed for the luxury hospitality market. It’s 2-way speaker design delivers a beautifully refined tone for music lovers and it’s unique and stylish looks and simple intuitive controls make it an ideal accessory for any luxury room and provides the perfect guest experience.

MOMO Launch Brand Refresh & Collaboration with Caravan Coffee Roasters -

MOMO -

South London start-up, MOMO Kombucha (www. momo-kombucha.com) create certified organic kombucha using natural methods from their Vauxhall brewery. The growing team’s mission is to produce the best tasting and highest quality kombucha, which they achieve by using organic ingredients, including a blend of the finest teas and slow pressed organic juice; brewing in glass bottles, in super small batches, and leaving the liquid completely unfiltered to offer the maximum health impact. April 2023 sees MOMO launch a brand refresh, unveiling a new simplified bottle design and resealable cap, as well as a first-of-its-kind launch, MOMO X Caravan Gesha

Coffee Kombucha (RRP £4.50 per 330ml bottle) made in partnership with Caravan Coffee Roasters, available from the 24th April from Selfridges, select independent retailers and Caravan Restaurants and Brewbars.

MOMO X CARAVAN GESHA COFFEE KOMBUCHA

MOMO’s unfiltered organic kombucha blends with Caravan’s cold brew Gesha coffee, resulting in a complex blend with an entirely new flavour profile that is unexpected but delicious; think rich caramel, ripe strawberry and red apple, rounded out with a tart kombucha hit.

The coffee used is a natural Gesha variety from Finca El Fenix, an experimental farm and community wet mill in Quindío, Colombia. The farm is owned and operated by Raw Material, a social enterprise importer who work on the ground with coffee farmers to improve livelihoods through transparent and fair coffee sourcing. In 2016, Caravan donated funds to Raw Material to help build Finca El Fenix, including the construction of their wet mill as well as planting several lots of rare varieties of coffee trees. From those trees, the Gesha coffee beans used to make MOMO x Caravan Gesha Coffee Kombucha were grown, which were then processed at the El Fenix wet mill in the natural style, before being roasted and cold-brewed in Caravan’s North London roastery.

Gesha is one of the world’s rarest and most soughtafter coffee varieties, with a distinctive fruity and floral flavour profile. The natural-style processing of

this particular lot accentuates the coffee’s sweetness and fruit notes. To preserve the delicate flavours and juicy acidity of the coffee, a specially developed “hotbloom” cold brew method was used. The result is a bright and fruity coffee with floral notes that combine perfectly with the tart kombucha.

Laura Harper-Hinton, Caravan Coffee Roasters

Founder and CEO says, “We are absolutely thrilled to collaborate with kombucha experts MOMO on a

collaborative coffee kombucha, especially as we’ve been big kombucha fans for years. We put a lot of thought into which coffee would work for this, as we thought the average coffee would get lost, but this Gesha is no average coffee, with rich caramel & bright red fruits, it works perfectly with the refreshing, tart qualities of the kombucha. A great example of how coffee can be used in wonderful ways!”

Josh Puddle, MOMO Kombucha Co-Founder adds, “We are so grateful to have partnered with Caravan and to have been able to combine their expertly roasted Colombian Gesha with our kombucha. The result has really surpassed our expectations, with the kombucha amplifying the fruity notes of the Gesha. We’re happy to be supporting Project Waterfall through this partnership, a fantastic organisation working hard to provide access to clean water and sanitation in the countries and communities that grow coffee around the world.”

THE

MOMO KOMBUCHA CORE RANGE

All of MOMO’s core range of kombuchas (RRP £3.99 per 330ml glass bottle) are Great Taste Award winning, the most popular of the bunch is 2* MOMO Ginger Lemon Kombucha, some ingredients just work magic together and ginger is to kombucha what salt is to dark chocolate – a staple that’s ideal as a morning pick-me-up; MOMO Turmeric Kombucha brings out turmeric’s deliciously earthy flavour, which is brightened by a hint of pineapple juice; MOMO Elderflower Kombucha is smooth and refreshing, a thirst quencher, whatever the weather – MOMO steep organic elderflower with loose leaf tea before fermentation for a fuller depth of flavour; MOMO Raspberry-Hibiscus Kombucha is sophisticated in profile and beautifully pink, thanks to a hint of organic crushed raspberry and a whole lot of hibiscus – the result is deeply hued and richly flavoured, making it an excellent alcohol alternative.

WHAT IS KOMBUCHA?

Kombucha, or fermented tea, has been around thousands of years. When properly brewed it is a delicious, slightly fizzy and refreshing soft drink that is low in sugar and naturally contains probiotics and healthy organic acids. Kombucha is made using four simple ingredients: tea, water, sugar and a SCOBY (Symbiotic Culture of Bacteria and Yeast). During fermentation, the yeasts consume the sugar and produce alcohol, then the bacteria consume this alcohol to produce the acids that give kombucha its tangy flavour. MOMO’s raw and unfiltered kombucha is full of live cultures which support gut health and aid digestion. Kombucha also naturally contains acetic acid, which is great for boosting energy and lowering blood sugar levels; as kombucha is brewed from tea, it’s also full of antioxidants.

MOMO tested numerous combinations of tea as its base, before settling on the current blend, which uses three types of organic, loose-leaf tea: a delicate sencha, delicious and rich assam and a deep, earthy pu-erh, which is a rare, fermented tea from China.

THE MOMO KOMBUCHA METHOD

A key component of MOMO’s method was gleaned during the research stage, when Founders Josh and Lisa Puddle spoke with commercial brewers who told them the best kombucha they had ever made was brewed in small glass jars – the kombucha fermentation process is delicate as the bacteria and yeast need to be balanced, small batch production lends much more control over the process, they decided very early on to commit to this brewing method to keep their processes resolutely artisan. Many kombucha brands ferment in large stainlesssteel tanks, filter, pasteurise or make their liquid from concentrate, MOMO’s 10L glass jar method retains the highest quality. Keeping the kombucha completely unfiltered lends the drink a fuller depth of flavour and retains maximal living cultures.

MOMO KOMBUCHA FANS

MOMO Kombucha counts among their fans bestselling cookbook author and chef Melissa Hemsley, as well as gut health expert Tim Spector, who espouses the four k’s: kombucha, kefir, kraut and kimchi – Tim is a big fan of MOMO, and took time out to visit the brewery in person to champion kombucha made with maximum health benefits.

Find MOMO Kombucha at Ocado, Selfridges, Whole Foods, indies and cafés nationwide, and via www.momo-kombucha.com.

HOW IS BRITISH MANUFACTURING CHANGING IN 2023?

Charlie Adams - Director of Business Development - Ash Door Furniture

As a SME it s important to always be aware of the changes taking place in British manufacturing and the shift towards a more circular and sustainable business model In 2023, we can expect to see continued efforts from manufacturers to reduce their environmental impact, improve sustainability, and adopt new technologies to enhance production processes

One of the most significant changes we are likely to see is the development of new materials and manufacturing processes that are designed to be more eco-friendly For example, carbonfree steel is a promising innovation that could have a significant impact on reducing the carbon footprint of the manufacturing industry

We can also expect to see a greater use of recycled materials and an increased focus on reducing waste throughout the manufacturing process

Another important trend to watch for is the increasing use of digital technologies such as artificial intelligence, automation, and robotics in manufacturing These technologies can help companies improve efficiency, reduce costs, and increase production capacity while minimizing their environmental impact However, it's important to note that the adoption of these technologies may also have social and economic implications, such as changes to the workforce and

potential job losses

As for the circular business model, it's a concept that has gained significant momentum in recent years as companies look for ways to reduce waste and create a more sustainable future A circular business model focuses on designing products for longevity and easy disassembly, using recycled materials, and reducing waste by reusing and repairing products It's a shift away from the traditional linear "take-make-dispose" model and towards a more sustainable approach to manufacturing

Overall, it's encouraging to see companies within the sector like us making conscious changes to their business practices and working towards a more sustainable future As a British manufacturer, we are in a great position to offer clients locally produced products that are made to last

An interview with Ben Austin

- TANGLEWOOD -

Why is proper wine storage important?

Ben: Proper wine storage is essential for maintaining the quality and taste of wine. Wine is a sensitive commodity that requires specific environmental conditions to avoid spoiling or degrading. Exposure to excessive light, heat, or humidity can cause wine to spoil or degrade, resulting in a loss of flavour, aroma, and colour. Similarly, vibration can disturb the sediment in wine, affecting its clarity and flavour.

How can hospitality businesses benefit from investing in proper wine storage equipment and protocols?

Ben: Investing in wine storage equipment and protocols can help businesses protect their investment and maintain the quality of their wine inventory. A reputable wine program is an asset to any hospitality business, and investing in proper wine storage can help businesses attract repeat customers and enhance their reputation. Proper wine storage can also lead to cost savings by reducing the need for frequent wine replacements.

How can businesses showcase their wine inventory in hospitality settings?

Ben: Businesses can showcase their wine inventory in hospitality settings through a well-curated wine menu and creative displays. The wine menu should be easy to navigate and provide detailed information about each wine, including its origin, vintage, grape variety, and flavour profile. Additionally, the wine menu should be updated regularly to reflect changes in the wine inventory and to feature seasonal and special offerings.

Creative displays can attract attention and generate interest among customers, leading to increased sales and profits. Wine displays can be used to highlight special offerings, new releases, and featured wines. These displays can be as simple as a bottle display on the bar or as elaborate as a custom wine wall or wine cellar.

In summary, why is it important for businesses in the wine industry to focus on proper wine storage and showcasing their wine inventory in hospitality settings?

Ben: Wine storage and showcasing wines in an attractive and appealing manner are both critical factors in maximizing revenues for businesses in the Hospitality industry. By investing in wine storage equipment and protocols and showcasing wines, businesses can maintain the quality of their wine inventory, attract repeat customers, and increase sales and profits.

Can you tell us about your expertise in the wine industry and how it relates to the importance of proper wine storage and showcasing wines in hospitality settings?

Ben: Yes, I have been involved in the wine industry for many years, having worked as a Sommelier and Wine Merchant in the past. During my time in the industry, I gained extensive knowledge and experience in the areas of wine selection, storage, and presentation.

This experience has taught me the importance of wine storage and showcasing wines in hospitality settings. The proper storage of wine is essential for maintaining the quality and taste of the wine, and this is something that I am passionate about.

Can you tell us about Tanglewood and how your expertise relates to the company’s services?

Ben: Tanglewood is a company that specializes in the design and construction of wine cellars and wine storage solutions. Our team consists of experts in the wine industry, including sommeliers, wine merchants, and wine storage professionals. Our combined expertise enables us to provide our clients with comprehensive wine storage solutions that are tailored to their specific needs and preferences.

My experience in the wine industry and my passion for proper wine storage and presentation is a key asset to the Tanglewood team. I bring a wealth of knowledge and experience to the table, and I work closely with our clients to ensure that their wine storage needs are met with the highest level of professionalism and expertise.

How does Tanglewood help businesses showcase their wine inventory in hospitality settings?

Ben: At Tanglewood, we understand the importance of showcasing wine in hospitality settings. We work closely with our clients to design and construct wine storage solutions that not only provide optimal storage conditions but also showcase wines in an attractive and appealing manner.

Our team works closely with our clients to understand their needs and preferences, and we use our expertise to design wine storage solutions that are both functional and visually stunning. We use high-quality materials and cutting-edge technology to create custom wine cellars, wine walls, and other wine storage solutions that are tailored to our clients’ specific needs and preferences.

In summary, how does Tanglewood’s expertise in wine storage and presentation benefit businesses in the hospitality industry?

Ben: Tanglewood’s expertise in wine storage and presentation is an asset to businesses in the hospitality industry. Our team of experts brings a wealth of knowledge and experience to the table, and we work closely with our clients to design and construct wine storage solutions that not only provide optimal storage conditions but also showcase wines in an attractive and appealing manner.

Our expertise in the wine industry, coupled with our cutting-edge technology and high-quality materials, enables us to create custom wine storage solutions that are tailored to our clients’ specific needs and preferences.

www.tanglewoodwine.co.uk info@tanglewoodwine.co.uk +441932 348720

@tanglewoodwinestorage

Tableware for the Creative Professional

- FINE DINING & LIVING -

Fine Dining & Living, formerly Aerts NV, is a Belgian-based company that specializes in the design, production and distribution of high-end tableware. With seven distinct brands under its umbrella, Fine Dining & Living offers a wide range of premium quality products to meet the needs of both professional chefs and home cooks alike. One of their most popular lines is Fine2Dine. Fine2Dine uses trendy colors and materials to respond to the latest market innovations, giving hotels and restaurants worldwide the chance to be creative and easily combine food, atmosphere, and presentation.

STAY ON TREND WITH NEW ADDITIONS

The brand Fine2Dine is committed to keep up with customer demand and current trends. That’s why they regularly add new products to their already existing ranges like Ceres, Escura, Nova and Usko.

UNIVERSAL SAUCER

A perfect example of a new addition is the universal saucer. It gives one the freedom to mix and match between different collections, while also providing extra space for side dishes or snacks. With five collections: Escura, Black Ceres, Grey Ceres, Nova and Usko — you can create a unique look that’s all your own. In addition, a salt & pepper shaker, a tapas dish and teapots have also been added to these ranges

TAPA

Hand-dipped tableware

Made of strong and durable porcelain, this handdipped tableware collection surprises every guest with its deep ruby color. The contrast between the subtle sparkles in the reactive glaze and the softly speckled matt earth tones results in a stylish presentation of your food creations. With its clean shapes and refined finish, Tapa adds a southern touch to your table!

NEW COLLECTIONS:

Fine2Dine strives to launch some new collections every season. These collections are inspired by the latest trends on the market. Underneath, you’ll find the latest ones.

UMI

Japanese inspired tableware

Meet Umi (pictured opposite), a Japanese-inspired tableware line that exceeds all expectations. Made of high-quality, durable porcelain and finished with an authentic reactive glaze, this collection is ideal for serving oriental dishes. Umi is characterized by a mix of soft and strong textures and dark green and blue shades. Take the presentation of your sushi or other oriental dishes to a whole new level with Umi!

Follow Fine2Dine on Facebook & Instagram and stay up to date with this wonderful brand!

www.fine2dine.com @fine2dine

Innovative interior spaces

JDDG is an international design and procurement company that specialises in creating unique and innovative interior spaces for the hospitality sector. With over 30 years of experience in the industry, JDDG has built a reputation for delivering exceptional award-winning design solutions that balance form and function.

JDDG’s international design service has been used to complete a variety of projects, including hotels, restaurants, commercial spaces, and residential properties. JDDG’s international design service ensures that the design vision is realised to the highest standards. JDDG’s expertise in design and procurement has earned us a loyal clientele and a strong reputation in the industry.

JDDG offers a range of services, including design development, project management, procurement, and installation. We work closely with clients to understand their specific needs and objectives and create tailored design solutions that exceed expectations.

OUR DESIGN PROCESS

JDDG’s hospitality design approach focuses on creating unique and memorable guest experiences while also delivering functional and efficient spaces for hotel owners and operators.

JDDG begin their hospitality design process with an initial consultation with the client to understand their needs, brand identity, target market, and overall vision for the project. The consultation also includes a thorough analysis of the site’s physical attributes, including its location, surroundings, and existing infrastructure.

Once the client’s requirements are understood, JDDG’s team of designers will begin the design development phase. The design development phase includes creating initial concept designs that reflect the client’s vision and requirements. The concept designs will be accompanied by detailed drawings and 3D renderings that give the client a clear idea of the proposed design solution.

JDDG’s team of designers will also focus on creating unique and memorable guest experiences by incorporating elements of local culture and history into the design. This approach ensures that

guests feel connected to the location and have an authentic experience during their stay.

JDDG also provide a procurement service for FF&E, where JDDG will work with manufacturers and suppliers to source and purchase materials and furnishings required for the project. JDDG has established relationships with trusted manufacturers and suppliers, ensuring that high-quality materials can be secured at competitive prices.

project is a success.

Experience Southern Charm and Cuisine at Americana: The New Restaurant in London’s Theatre Land.

- AMERICANA -

Occupying an imposing corner on the East side of Haymarket St James, moments away from Piccadilly Circus between Theatre Royal Haymarket and Her Majesty’s Theatre, Americana is situated in one of the most prestigious and central addresses in London’s theatreland, setting a new standard for pre and posttheatre dining.

The concept is simple: Authentic Southern American soul food and hospitality in the heart of London. Welcoming a diverse crowd of tourists, theatre-goers, business travelers and London’s late-night revelers.

With the unique benefit of a special Late Menu plus signature small plates and cocktails, available to enjoy at the bar until the early hours with a food and drink license until 3am Wednesday to Sunday.

Overseeing the site’s total restoration and refurbishment, seasoned hospitality entrepreneur Stephen Less has spared no expense in establishing a grandiose yet relaxing atmosphere, with ornate vaulted ceilings softly illuminated by art deco chandeliers complimenting commodious leather booths and American brasserie-inspired retro tiling.

The expansive restaurant seating over 160 diners, complete with theatre kitchen, is built to accommodate large groups for casual dining. This is balanced by an elegant backroom bar and private gallery dining for more formal affairs and private events, exuding class and discretion.

“Having found an incredible and stunning location in the heart of London, we designed, developed and

created a unique and independent restaurant which would transport our guests into a truly Deep Southern American setting, complete with bar, private dining and event room.”

“As an added bonus to the fantastic and central location, we managed to secure outside seating until midnight and a late license allowing us to serve food and drink until 3am.” - Owner, Stephen Less.

A La Carte: Americana’s ample menu features an impressive selection of traditional Southern American fare including Flame Grilled Oysters, Cajun Gumbo, Creole Jambalaya, Smoked Chicken Wings and some of the most succulent steaks and smoked ribs in town.

Amidst the customary Southern delicacies, alternative vegetarian and vegan appetites are celebrated with the Southwest Salad, Americana Vegan Burger and Fiery Americana Loaded Vegan Chilli with - to quote the menu - ‘all the fixin’s’!

Americana’s decadent dessert menu features the time-honoured Deep-Filled Apple Pie with salted caramel sauce, vanilla ice cream and cinnamon crumbs and the Alabama Pecan Pie with Chantilly cream and toasted pecans. Meanwhile Americana’s modern take on Cheesecake and Carrot Cake give diners something to talk about.

Brunch: Served from 11am to 3pm on Saturday and Sunday, Americana’s brunch is designed to be the ultimate family pleaser with 8 indulgent gluten-free waffles to choose from such as the mouthwatering Steak Hash Brown Potato Waffle with a thinly sliced flank steak and fried egg and the timeless Vanilla Bean Ice Cream Waffle with roasted hazelnuts and maple syrup.

For those seeking an unadulterated Americana-style brunch, the Classic Shrimp and Grits are a rare delight. Grits, a porridge-style dish made from boiled cornmeal are a Southern breakfast staple hard to come by.

Bar & Gallery Dining: For those in the know, the backroom bar and gallery dining offers a less exposed dining situation perfect for romantic dates, secretive meetings, or late-night dinner and cocktails with friends.

Boasting an extensive selection of wine and spirits, including over 30 whiskeys to choose from, and with good late-night dining hard to come by, Americana is sure to deliver the subtle magic of the South right in the center of London.

For more information visit www.americanalondon.com

limited edition expressions

- ABERFELDY -

ABERFELDY have released two new limited edition expressions in their Aberfeldy Red Wine Cask Collection; ABERFELDY 15 Year Old finished in Cabernet Sauvignon wine casks from Napa Valley, and ABERFELDY 18 Year Old finished in Tuscan red wine casks from Bolgheri, available on shop.dewars.com.

The ABERFELDY Limited Edition series is meticulously crafted by Malt Master, Stephanie Macleod. Being highly accomplished in the sensory analyses of whisky, this collection was born through Stephanie’s inherent passion for maturation and flavour development. Inspired by her adoration of fine wine, Stephanie began the exploration of how flavours from red wine casks interact with and elevate Aberfeldy’s aged malt. Painstakingly nosing each cask to monitor maturation and flavour development within the Aberfeldy inventory, the use of Stephanie’s sensory skills ensures that every whisky has been expertly finished, is flavoursome, balanced, and brimming with distillery character.

The first Single Malt in the collection was launched in 2019. Finished in Pomerol wine casks, the inaugural expression started Aberfeldy’s journey into French red wine; and the four subsequent bottlings further explored the famous reds of the esteemed Bordeaux and Rhone wine appellations. Evolving to include red wines from further afield, the newest bottlings to be released widen the collection’s offering to

encompass cask finishes from both an Old World wine and a New World wine.

Stephanie has chosen to finish a 15-year-old Aberfeldy with a Californian red from the famed Napa Valley, alongside an 18-year-old finished with a Tuscan red from Bolgheri, the birthplace of the first Super Tuscan wine.

ABERFELDY 15 Years Old Limited Edition is first matured in a combination of refill casks, and then finished in ex-Cabernet Sauvignon Wine Barriques, sourced from the world-famous Napa Valley, California’s best known wine-producing region.

ABERFELDY 18 Years Old Limited Edition is first matured in a combination of refill casks, and then finished in ex-Tuscan Red Wine Barriques, sourced from Bolgheri in Italy. This Italian wine producing region of Tuscany is best known for Chianti, but Bolgheri, a relatively young yet prestigious Italian appellation, boasts being the birthplace of the first Super Tuscan wine, made with a Cabernet Sauvignon base.

Both expressions are bottled at 43% ABV with limited availability from Dewar’s Aberfeldy Distillery’s online shop, shop.dewars.com

Discovered BY OUR Malt Master STEPHANIE MACLEOD. Hand-filled AT THE DISTILLERY by you.

Exclusively available via Dewar’s Aberfeldy Distillery, visit us for an unforgettable, hands-on experience and hand-fill, label and wax dip your own bottle or let us do the hard work for you.

Please enjoy our whiskies responsibly

Compartir Restaurant

- EL EQUIPO CREATIVO -

The chefs of Compartir aimed to bring the essence of the Mediterranean town of Cadaques, home of their first restaurant, to their new gastronomic concept in Barcelona. Slate roads, blue windows to the Sea, vessels rocking on the bay, and wicker craftsmanship invading its streets are part of the artsy spirit of Dali’s town. El Equipo Creativo’s design aims to recreate this picturesque spirit, but is reinterpreted from a contemporary urban perspective.

SPATIAL & DESIGN SOLUTIONS

The restaurant is located in a classic venue in the Eixample District, with a spectacular steel structure dated from the beginning of the past century. It is a space where one can envision an art gallery with large abstract paintings, which is so common in this neighbourhood.

And so it is that the designers imagined the design: an ample white space presided by three blue abstract “windows” towards the Mediterranean Sea: a sculptural, a pictorial, and a textile window. Each of these “windows” became an opportunity to collaborate with a different local artist, with whom custom-made pieces were created for the restaurant.

FUNCTIONALITY

The curved shapes of mirrors and wicker dividers bring a warm counterpoint, converted into lamps of warm light scattered along the space, and bringing privacy to the tables, one of the chef’s priorities. They recreate an abstract landscape of sails and vessels, referencing the bay of Cadaques. Bars and kitchens have simple and bold shapes, and they perform as energy nodes activating the different areas of the restaurant.

MATERIALITY & SUSTAINABILITY

The design process was accompanied by thorough research on traditional and local construction techniques and materials of the Spanish Mediterranean coast, specifically those of Cadaques. Wicker, stucco, ceramic tiles, slate stone, etc., are reinterpreted from a contemporary perspective to use them in new and surprising ways in the design. The objective was to bring warm, light materiality to the spaces, translated into white textured surfaces with a general handmade touch. Different natural materials connect the restaurant with the architectural landscape of Cadaqués. The grey tone of the slate stone and its application in “trencadís” (a traditional Mediterranean technique), together with the natural terracotta tile colour, in contrast with the abstract and intense blue of the windows, creates a powerful set that can be read in almost pictorial terms, and which is intended to dialogue with the stunning compositions of colour and texture of the dishes of Compartir Restaurant.

All materials were locally resourced, and all design elements were locally produced, thus avoiding long transport logistics as a small gesture towards helping the planet. Collaborating with small local brands, construction companies, artists, and artisans was the best option to streamline all processes and to work collaboratively.

TECHNICAL SHEET

Location: C. de Valencia, 225, 08007 Barcelona

Website: www.compartirbarcelona.com

Client: Oriol Castro, Eduard Xatruch y Mateu

Casañas, Nil Dulcet

Floor Area: 400 m2

CONCEPT AND INTERIOR DESIGN

EL EQUIPO CREATIVO

Partners: Oliver Franz Schmidt + Natali Canas del Pozo + Lucas Echeveste Lacy

Team leaders: Daniel Trujillo, Ricard Fabregat

DESIGN COLLABORATORS

Lighting Design: MMaslighting

About EL EQUIPO CREATIVO

EL EQUIPO CREATIVO is a Barcelona-based interior architecture studio specialized in the design of hospitality, gastronomy, and brand spaces. It was founded in 2011 by the architects Oliver Franz Schmidt, Natali Canas del Pozo, and Lucas Echeveste Lacy. The studio shares the idea that spatial design should tell stories and inspire people, all under a solid conceptual approach. They have worked for some of the most prestigious chefs in the world, including those of some Michelin-star restaurants.

The studio’s work is published in hundreds of publications worldwide and has been recognized by more than 70 international design awards, including the Restaurant & Bar Design Awards (considered the “Oscars” of Hospitality Design), the FRAME Awards, awarding the most innovative and conceptual designs in the world, and the BOY Awards by Interior Design Magazine NY.

The studio is recognized for its trajectory and methodology, receiving the Interiors Practice of the Year Award (WIN Awards) and the Firm of the Year (The American Architecture Prize). The design magazine FRAME selected the studio as one of the 20 most influential designers in the world.

www.en.elequipocreativo.com

FAVORITE

TREATMENT TABLE MANUFACTURER

FAVORITE

HYDROTHERAPY EQUIPMENT MANUFACTURER

Hotel Interior Logistics

With many years of experience, HIL have changed the way hotel logistics is managed, as pioneers of FF&E and OS&E installations and logistics, we are able to bring a wealth of experience to our clients. Having the resources to offer a wide range of services we are becoming a brand name in the industry, this has enabled us to be proudly involved in some of the largest hotel, BTR, residential, plus many other projects throughout the years.

Warehousing & Storage

Hotel Interior Logistics Storage Division is something we are very proud of. We have a purpose-built warehouse, and our many years of experience has allowed us to tailor our facilities, so we are able to offer our clients the most efficient, safest and above all, clean and cost-effective storage solutions.

Having stored many hotel projects in the past, ranging from a 10-room apartment to a 300-room hotel, we know how important it is for our services to be much more than just storage. This is where our warehouse team excel above others. With extensive knowledge of some of the biggest furniture brands in the hotel industry, our team are always thinking of ways to improve the level of services for our clients, this could be anything from:

• Offloading 40′ containers and stock of all goods into store

• Inventory – Bespoke Moveman Software

• White glove services

• Product inspections and checking

• Detailed and pictured catalogue

Over the years HIL has had the pleasure to work with some very prestigious clients and storage is not where it ends, we have also invested in a unique online stock system which enables you to have full access to your stock inventory simply from your PC, laptop or even your mobile.

Project Management and installations

HIL Project Managers are involved from start to finish, overseeing and undertaking all responsibilities, to ensure the project comes in on time and most importantly on budget, but if it is only installation services you require, our fully trained multi skilled operatives are always on hand.

We take pride in all our employees but our multi skilled operatives are the personnel who are at the forefront. They deliver their services from the start until the end of the projects ensuring that the client is completely satisfied before signing the work as completed. We are very proud of our team’s dedication and hard work they give to each client.

Logistics

When it comes to hotel logistics, time is often of the essence. No one wants to near the end of their renovation or relocation project and experience logistical delays. That is why we cover all aspects of hotel logistics, no matter whether it’s by air, sea, or road. By providing a fully integrated and comprehensive turnkey solution for all hotel projects, you can rest assured that your FF&E and OS&E items are where you need them, when you need them.

Phone: 01708 342644

Email: info@hotelinteriorlogistics.com

Web: www.hotelinteriorlogistics.com

Making Things Easy

- CLARITY HOSPITALITY -

When it comes to running your hotel, there’s no one off-the-shelf solution that ‘just works’ in every way from day one. Every new system needs the edges smoothed, sculptured to your needs, refined to take the load off your team. Clarity likes to help you work smarter, not harder – that’s why our local staff are on hand to help you do this.

With over 25 years of experience, Clarity software systems have most of the ‘shaping’ options built in. If it’s not there, we also offer bespoke development and integration to all of your key systems, streamlining your productivity and your Guest experience, all without breaking the bank.

At Clarity, we do the things that other hospitality software providers, but we also pride ourselves on being ahead of the game, meeting your needs at every level. It’s this difference that sets us apart.

So, what is the Clarity Difference?

• Performance - Real-time systems and web integration for instant response

• Affordability - Low cost of entry or change with Cloud Hosted systems

• Integrity - Proven technology that is smart, fast and reliable

• Choices - Cloud Hosted or On-Premise without any compromises

• Experience – Exceptional software designers and developers since 1995

• Simple - No version legacies or upgrade charges

• Committed - Quality training programs

• Supportive – Fast-response 24/7 x 365 support from our in-house team

That’s how we roll! To make your life easier, call us today on +44 330 043 0719, visit www.clarityhospitality.co.uk or email craig@ clarityhospitality.co.uk.

For your personalised service, call us on T: +44 (0) 330 043 0719 M: +44 (0) 7455288198

City Institution The Don Re-Opens Its Doors -

THE DON -

The Don in St. Swithin’s Lane is re-opening after being closed for four years. Under its new ownership, it has been completely refurbished and is being led by a new management team aiming to restore it to its former glory.

‘The Don’ is the famous caped symbol of Sandeman Port. The restaurant is next door to its sister establishment, a Portuguese wine bar called Bar 1790. Both are in Sandeman House, the building to which the Sandeman family moved their wine importing and bottling business in 1805. The opening is another step in the return of Sandeman to St. Swithins Lane, something recognised on the wine list.

“The Rothschilds and the Sandemans were neighbours in St. Swithin’s Lane from 1809 until the 1967, when the Sandeman moved to larger premises. To mark this long association, we have a highlighted selection from the Rothschild wine estates around the world, including, of course, Chateau Lafite in Bordeaux,” says General Manger Peter Horton.

The Don’s head chef, Toby Lever, formerly of Lutyens, has developed a modern European menu that is based on seasonal ingredients “that haven’t been mucked about with,” explains Horton.

“The simplicity and quality of the food is important, given the complexity of the wine,” says Horton. The wine list, which focuses on Italy, France and Iberia, has over 600 wines that have been selected by Head Sommelier Max Cohn and David Gleave MW (chairman and founder of Liberty Wines). The Port list includes wines from all the major Port houses, as it is Horton’s aim to mark the return of Sandeman to the City by making The Don a meeting point for the UK Port shippers.

The Don has used Champagne expert Simon Stockton to compile a list that includes what he calls ‘the usual suspects’ with a wider range of well and lesser-known Champagnes. Paying homage to George Sandeman’s Scottish birth, The Don has done with whisky what it has done with Champagne, offering a whisky list that reflects the current excitement of this sector, with grand old names like Macallan rubbing shoulders with newcomers like Ardnamurchan.

In 1790, a 25 year-old George Sandeman set up as a wine merchant on Birchin Lane, importing Ports and Sherries from Portugal and Spain. Sandeman moved the business to St Swithins Lane in 1805 as the cellars were ideal for ageing and storing the wines, and were easily accessed by an underground passage from the Thames. The barrels were rolled off the ships - which were moored on the Thames near where Cannon Street Station stands today - and up the passage to the cellars.

These cellars now offer some of the City’s finest sites for private dining. There is a wonderful heritage dining room for up to 16 people called the Sandeman Room, as well as the old Barrel Cellar, which offers one of the largest private dining spaces in the City.

The Don will be open for lunch and dinner, Tuesday to Fridays from 12pm – 2.30pm and 5.30pm to 9.30pm.

The Don 19-23 St Swithins Lane, London, EC4N 8AD 020 7621 1148

Disclaimer – new and correct website is www.sandemanquarter.com/the-don Instagram @Thedonlondon

Carpet Recycling UK: Strengthened with 80% support from carpet and textile flooring sector

Adnan continues: “New homes flooring contractors, for example, are already segregating carpet and textile flooring waste for reuse and recycling. They recognise the savings in resources and costs associated that they have achieved and the benefit of their connection with us when tendering for new work.”

Following significant growth in its membership network, Carpet Recycling UK (CRUK) is seeking more engagement from the construction, facilities management and flooring sectors to act to reduce textile flooring waste such as commercial broadloom carpet, carpet tiles and underlay.

The not-for-profit association reports that working with 80% of the UK’s carpet and textile flooring manufacturers and distributors puts it in a stronger position to represent the sector when it comes to discussions on favourable Government policy outcomes.

Support from CRUK’s 17 core members comes from Balsan, Betap, Brintons Carpets, Condor Group, Cormar Carpets, ege Carpets, Furlong Flooring, Gradus, Headlam Group, IVC Commercial, Likewise Floors, Milliken, Modulyss, Rawson Carpet Solutions, Shaw, Tarkett and Victoria Group. They are taking voluntary producer responsibility for the products they place on the market and striving to reduce waste in production as well as for their customers, helping to create cost savings.

Commenting on their focus for 2023, Adnan ZebKhan, CRUK Scheme Manager says: “In our 15th year, the 80% increase in industry support adds weight to our representation for the sector, recognising the achievements of our members and wider network, as we continue to help the sector to develop sustainably.

“Moving forward, companies will need to demonstrate reductions in use of new resources, design products with recycling in mind, include methods of identification of material make up and consideration of reverse logistics for take-back and recycling outcomes. Our members are making great strides ahead with many developing products with recycling in mind, from single polymer ranges, to ranges made with recycled content.”

For the construction sector, developers and facilities companies interested in sustainable solutions to flooring waste, CRUK offers an extensive network of specialists handling surplus and used textile flooring waste, such as carpet tiles, carpet rolls and clean installation offcuts.

David Heafey is Finance Director of CRUK member Saint Flooring, who implemented waste material recycling throughout the company’s nationwide sites in 2019. He says that membership of Carpet Recycling UK is contributing to their sustainability goals and helping to achieve annual savings of up to £170,000 a year on disposal costs by reusing and recycling their waste materials, including carpets. “Carpet Recycling UK supported us throughout and our membership helped us to find partners to recycle the carpet. Without being a member, I do not think we would have had this success.”

CRUK’s 136-strong membership includes specialist reuse and recycling members repurposing surplus flooring for reuse and recycling in feasible outlets or used as an alternative fuel source. Adnan observes: “Our ultimate aim is to move carpet and textile flooring up the waste hierarchy and create circularity to maximise the use of these resources. Obviously, preventing this material becoming a waste by reusing flooring in new settings is the best outcome for unwanted and surplus material. This helps to provide affordable flooring for social housing tenants and low-cost flooring for property developers. That’s why we’re inviting companies to discuss their projects with us.”

Key to CRUK’s work is collecting accurate data on the volume of carpet and textile flooring placed on the market together with tonnages for waste material which is being diverted from landfill – it is estimated that of the 470,000 tonnes arising in 2020, 70% was diverted from landfill. The latest figures due back from the 2021 tonnage survey will be presented at CRUK’s annual conference on June 21-22 for which early registration is advised.

“Given the heightened interest in legislation issues, developments and challenges surrounding the treatment of textile flooring related wastes, we’re expecting high demand for our conference,” adds Adnan. “In just 15 years, we have come a long way in developing solutions for carpet and textile waste that preserve valuable resources and reduce costs for the supply chain.

“We want to reach more companies who would like to find sustainable solutions for their waste carpet and textile flooring material that help to reduce the impact this waste stream has on the environment. Thanks to our rapidly growing network, we can help you.”

For our Directory and more information, email: info@carpetrecyclinguk.com or visit www.carpetrecyclinguk.com.

Join Carpet Recycling UK to help make the UK carpet sector more sustainable!

With the help of Carpet Recycling UK, our members and wider network diverted 330,000 tonnes of waste carpet and textile flooring from landfill in 2020, approximately 70% of the total textile flooring waste arising in the UK. How can you help to increase this?

Carpet Recycling UK is a not-for-profit membership association set up in 2007.

A R P E T W A S T E

We are an association of 136 member companies.

We respond and advise on best practice for reuse and recycling of commercial textile flooring waste.

We provide support and advice throughout the supply chain to include flooring manufacturers, contractors, retailers etc.

Members are encouraged to demonstrate their progress by sharing stories/case studies as well as entering our awards.

Textile flooring includes broadloom carpet, carpet tiles, planks, event carpet, rugs and underlay.

We engage with the supply chain to identify and promote Circular Economy initiatives.

We assess your waste to find the most feasible, cost-effective recycling options.

We demonstrate and promote sustainability through design for recycling initiatives.

Surplus, offcut and used textile flooring can be reused or recycled, contact us!

Talk to us at our events – join our network!

Contact Carpet Recycling UK

Carpet Recycling UK is a not for profit organisation funded by companies across the supply chain to develop more sustainable and environmentally friendly solutions for carpet waste. Our ability to network with our members and wider network helps to provide you with the most feasible solutions to send your waste up the waste hierarchy and prevent waste being sent to landfill. Please visit our website for more information. www.carpetrecyclinguk.com

Thank you to our Core Members

Personalise plug and play - WELCOME A NEW GENERATION OF CONNECTIVITY -

A minor change in behaviour, norms or requirements sparks a series of chain guest experience.

In a constantly-evolving world, guests are looking to be catered to in new and innovative ways, from increased personalisation to having their needs anticipated before they arrive. This has been amplified by the post-pandemic climate which has birthed a new generation of travellers from bleisure (business & leisure) to digital nomads.

Although integrations such as flexible working spaces, hubs with glorious views and curated itineraries have been introduced at many hotels, there is one consideration which is undoubtedly the key to unlocking and elevating the guest experience for all…technology. For visitors, there is an insatiable appetite to remain connected even whilst disconnecting from familiar surroundings. A true sense of a home-away-from-home comes from the seamless integration of life at home to life in a hotel -that is the true guest journey embodied. Something as simple as guests being able to pick up where they left off on their favourite show whilst engulfed in the comforting smell of freshly-washed linen goes a long way in elevating a precious stay. In fact, a guest survey indicated they wanted in-

room technology that could be integrated with their personal devices.

With technology continuously updating it can be difficult to keep up with the guests’ devices, the ports they require and their core needs. However, there is a straightforward yet incredibly effective solution, the MediaHub USB-C. Boasting a priceless HDMI port, guests can convert their room into their own personal cinema by mirroring their favourite shows and films straight from their personal devices. In other words, wave goodbye to the hassle of relying on streaming providers.

MiniClip modules: HDMI + Dual USB-C with Power Delivery

MediaHub USB-C

Making for a truly transformative experience:

This innovative product embraces Bluetooth, allowing guests to submerge their rooms with the songs topping their playlists. What makes this a universal win is the additional USB-C and USB-A charging ports.

So, not only can guests have their home comforts with their latest series or anthem they can simultaneously stay connected to the world which means they’re never waiting around.

Available in a range of trims including a chic SoftTouch black, crisp white, premium-finish brass and glistening silver, it is outrageously effortless to integrate into any room.

Simple but effective solutions are unquestionably the way forward. With the evolution of technology, greater emphasis on sustainability and the way people travel changing at the speed of light, these handy all in one problem solvers are likely to become an essential component of remaining industry leaders in guest experience which is ultimately what drives the hospitality world. Afterall, as long as their world keeps turning, so does ours.

For an extensive range of elevated connectivity products that revolutionise the guest experience, visit www.Neo2c.Com to view our online design pack featuring our bespoke products.

Email: info@neo2c.Com

Tel: +44 (0) 20 7310 8005 @neo2c

ChargeTime USB-C

ChargePort Duo

Y Spa at Wyboston Lakes Resort is a finalist in Good Spa Awards 2023

- Y SPA -

The Y Spa at Wyboston Lakes Resort has earned prestigious recognition by being announced as a finalist in the coveted Good Spa Awards 2023.

The Resort’s Y Spa has been selected from a vast number of spas nationwide to be a finalist in the category of Best Spa for the Eco-conscious.

Emma-Jane North, manager of the Y Spa commented; “Wyboston Lakes Resort is committed to be ‘More Sustainable, No Apology’ and in the Y Spa we always look for new ways to be ecoconscious.

“To be chosen as a finalist in the Good Spa Awards is a tremendous honour and reward for the team for their continuing commitment to this philosophy and to delivering superb service and care. It’s a great achievement.”

The winners of the Good Spa Awards 2023 will be announced on Monday 3rd July.

For more information about the Y Spa please visit www.yspa.co.uk

How Electric Vehicle Charging Can Power Up Profits in the Hospitality Sector

Whether you already have electric vehicle charging facilities at your hotel, or not, the fact is electric vehicle ownership is increasing dramatically.

In 2013, only 0.19% of new vehicles registered in the UK were electric plug-in cars. Now, almost a quarter of car registered are plug-in electric vehicles (22.9%).

What does this mean for you?

If you DON’T yet have electric vehicle charging facilities ....

• First and foremost, you will be missing out on a large proportion of business:

• You’ll disappear from the search results on booking sites

• You’ll be giving business to your local competitors

• Not only will you be missing out on room bookings, but the additional revenue that electric charging can bring

So, how do you optimize revenue from this essential new service?

1. Increase passing trade

Having your business on EV charging apps like Zap Map, will naturally draw in passing trade; not only for the charging facility itself, but for any other services you may offer e.g. meals, refreshments, WiFi etc.

If you DO have electric vehicle charging facilities

Are your chargers up-to-date and are you maximising their potential? Do you need to upgrade or add new smart charging point?

By installing SMART CHARGERS, you can benefit from:

• Lower energy tariffs, by scheduling charge times.

• Hassle-free automated payment systems

• Control over who can charge, and for how long - freeing up the space for other guests.

• Improved security and user access, as well as tamper-resistance

• Protection of your power supply, so you don’t experience outages due to system overloads

2. Conferencing & Events

Fact - two thirds of Electric Vehicle purchases are Fleet owned and operated.

If you have sufficient charging facilities, this will increase your attractiveness to business clients looking for conferencing and event facilities, which is a lucrative proposition for you; even out of season when you may have lower occupancy.

3. Automated Payment Systems

It’s no longer viable, with escalating energy costs, to offer charging for free - or even at a set rate, as the cost of power will fluctuate greatly. Having an automated payment system takes the onus off your staff (as they won’t have to calculate energy use or rates). They’re also simple for your guests & visitors to use, so they’re happy and you don’t have to intervene. (See figure 1 with Monta enabled)

5. Promote your ‘green’ credentials

Sustainability goals are a key consideration for many businesses. They are also important to individuals who are keen to reduce their carbon footprints. Offering EV charging facilities will appeal to both these groups, plus lower your company emissions if you adopt Electric Vehicles for your own business.

The Good News

If you are concerned about the cost of installing or upgrading your EV charging system, there are grants available to help. Although the Government’s OZEV EV grant schemes keep changing, small accommodation providers (with less than 250 employees) ARE still eligible to receive substantial funding; for installation and charging units (up to 75% of the cost).

For more tips on how to implement packages to increase revenue from your EV charging facilities, and how to expand your offering using the current grant process, contact iDACS.

We have produced a guide specifically for hospitality giving more details.

Website: www.idacs.uk.com

Tel: 02380 279 999

Email: evcharging@idacs.uk.com

IDAC Solutions Limited, Unit B Omega Enterprise Park, Electron Way, Chandlers Ford, Hampshire, SO53 4SE

4. Become a Destination Day Out

Make more income from your onsite services, by attracting people with Electric Vehicles and offering them the added benefit of charging their vehicle whilst using your spa, gym, restaurant, business suite, etc.

For example, you could offer a ‘rest & recharge’ package with lunch specials and 1 hour of EV charging included.

How data can help your business identify its key target audience

Audience growth is a key part of maintaining and developing your business. A maturing customer base can help increase cash-flow and market share, and even make it possible to launch venues or events in other locations or regions. However, expanding your audience can be difficult, and knowing who to target and how to reach them can be complex. Businesses should consider whether they need to reach new markets, or their current one. In essence, brands want and need to know if they should be looking for more of the same type of people to help accelerate their business, or a completely different group of customers?

On the other hand, the business may introduce more evening offers and use more traditional marketing channels if the data suggests leaning into their current audience.

With further market research they may find new products to add to the menu, or even more locations to expand into. This can help guide decisions for both new and existing audience growth.

The answer to this question all lies in your customer data. This can include ages, locations, sales, gender splits, average group sizes, favourite menu items, busiest periods, and the most used offers, among many other pieces of information.

Capturing such data is invaluable. It can unlock opportunities that were previously unknown to the business. For example, an independent restaurant chain may have a perception that their core customer base is older and less price-conscious, but their data may indicate that there is a strong secondary audience of younger families which hasn’t yet been explored.

Using this insight, the business can now adapt its marketing, messaging and business offerings to tap into this untouched audience, crafting experiences to suit specific individuals. It may increase social media visibility, bring in lunchtime offers and update the menu with improved kids’ options. In terms of overall brand messaging, there should be a focus on appealing to younger people.

Collecting data

Brands must be harvesting data from every customer touch point, whether that’s pre-visit, in-visit, or postvisit.

You can then use technology to create a single view of the customer, helping you easily view, segregate and understand the information.

Mature data analysis is the goal. This involves assertive harvesting processes and a large quantity of clean, secure and segmented information. Brand communications and selling can then be specific to each customer’s needs.

Contact us to see how we can help with your data needs!

hello@adactus.co.uk

01865 632643

People-first technology that delivers great experiences

People-first technology that delivers great experiences

Your pre-visit customer reservation solution

Your pre-visit customer reservation solution

Your

Your in-visit customer ordering solution

No matter what challenges they face, to be successful, hospitality businesses must offer great experiences through good food & drink, good service, and a good environment. What defines ‘good’ will vary business to business depending on the brand and the customer expectations.

No matter what challenges they face, to be successful, hospitality businesses must offer great experiences through good food & drink, good service, and a good environment. What defines ‘good’ will vary business to business depending on the brand and the customer expectations.

Technology can enhance these experiences in several ways, before, during and after a visit. Value is found where the technology does something the guest finds relevant and significant to them.

Technology can enhance these experiences in several ways, before, during and after a visit. Value is found where the technology does something the guest finds relevant and significant to them.

01865 632643

01865 632643

Modern Nepalese Restaurant

The Gurkhas To Open In London From The Team Behind Hot Stone

- THE GURKHAS -

The Gurkhas – a modern Nepalese restaurant will open on Great Portland Street on 28th March from the team behind the steak and sushi bar, Hot Stone in Islington.

The Gurkhas is named after Nepal soldiers who have fought for Britain since 1815 and will serve sharing plates that blend authentic flavours and spices with quality British produce.

The restaurant is the brainchild of Nepal-born Shrabaneswor Rai, who is also Director and CoFounder of Hot Stone in Islington, and from a Gurkha family. In the kitchen, is Head Chef Joe Allen whose wife is Nepalese, and father-in-law a Gurkha.

Allen’s menu is divided into snacks, small and large plates, sides and desserts with dishes such as Gurhka Pickles; Kukura ko Jhol Momo (steamed chicken dumplings in a tomato and soybean soup); Mutton Sekuwa with onion and coriander; and chargrilled Monkfish Choila and Pork Chop with Sisnu (nettle). There will also be a reasonably priced six-course tasting menu (£75).

Joe has travelled extensively across Kathmandu, Chitwan and Pokhara immersing himself in the culture, sampling delicacies and trying his hand at wild boar butchery, and will bring his experiences to life, plate by plate. He last brought Nepalese food to the capital post his appearance on BBC’s My Million Pound Menu – attracting investment from restaurateur Jamie Barber to set-up Kitycow, a three-month pop-up at Hush Mayfair with his then business partner.

The restaurant will be supporting The Gurkha Welfare Trust, donating 50p from every Gurkha Pickle dish sold to aid Gurkha veterans, their families, and communities.

Designs for a Cleaner, Safer & More Sustainable Environment

Glasdon are a leading manufacturer and supplier of products designed to provide the most effective solutions for the management of waste and recycling, grounds maintenance and on-site health and safety.

Effective Recycling Solutions – to help boost recycling rates we offer versatile designs to suit all needs. Select from single-, dual- or multistream containers which are stylish in design and manufactured with high quality materials. Available with choice of capacities, materials, styles, apertures and graphics.

A unique touch can be added with our personalisation and branding service. From adding your logo, right through to full graphic wraparounds, we have the expertise to help you achieve the impact you require.

Clean & Attractive Litter Bins – upgrade any tired looking bins or increase the number or capacity of litter bins for improved operational efficiencies.

Glasdon litter bins are designed to be hardwearing, long-lasting and low-maintenance.

Eco-Friendly

Outdoor Seatingcreate inviting and sustainable spaces with seats and picnic tables manufactured from recycled materials. Choose from a wide selection of traditional and contemporary styles manufactured with high-quality materials for a long service life.

The Glasdon range also includes water safety equipment, road safety products, dog waste bins and winter safety equipment.

For more information, visit our website www.glasdon.com or contact our sales team enquiries@glasdon-uk.co.uk

Create your own adventure with Click&Boat and embark on your next trip to paradise.

Create your own adventure with Click&Boat and embark on your next trip to paradise.

Click&Boat is an easy and secure solution for boat charters - with your preferences in mind.

Click&Boat is an easy and secure solution for boat charters - with your preferences in mind.

The platform connects boat owners and travellers, all over the world. Thanks to the rental with skipper option, everyone can be welcomed on board, even last minute. More than 50,000 boats are available, in more than 150 countries.

The platform connects boat owners and travellers, all over the world. Thanks to the rental with skipper option, everyone can be welcomed on board, even last minute. More than 50,000 boats are available, in more than 150 countries.

Using the search engine and filters, you can dive into a sea of destinations, boat types (catamarans, sailboats, motorboats, yachts, houseboats, and more) and experiences that go along with it. Pick a sailboat to go island hopping to Ibiza, Mallorca and Menorca and navigate without a skipper.

Using the search engine and filters, you can dive into a sea of destinations, boat types (catamarans, sailboats, motorboats, yachts, houseboats, and more) and experiences that go along with it. Pick a sailboat to go island hopping to Ibiza, Mallorca and Menorca and navigate without a skipper.

Or go on board a catamaran with a crew and navigate to unspoilt islands and pristine beaches in Southern Thailand. From boat parties in Ibiza to snorkeling in the Koh Phi Phi archipelago, there are plenty of options for your charter.

Or go on board a catamaran with a crew and navigate to unspoilt islands and pristine beaches in Southern Thailand. From boat parties in Ibiza to snorkeling in the Koh Phi Phi archipelago, there are plenty of options for your charter.

Need some assistance picking the best boat and extras for your experience? Contact our dedicated cruise advisors using the QR code!

Need some assistance picking the best boat and extras for your experience? Contact our dedicated cruise advisors using the QR code!

Your next great sea escape awaits!

Your next great sea escape awaits!

Rating: 4.9 / 5

Based on +300,000 reviews

*Minimum spend must be €400. Validity until 30th of April. Subject to change depending on currency rates.

Discover Mark Birchall’s Moor Hall Restaurant with Rooms. A multi award-winning restaurant with seven luxury rooms, holding two Michelin Stars, a Michelin Green Star, and five AA Rosettes. Crowned ‘Best Restaurant in England’ at the National Restaurant Awards 2022, Moor Hall is set in five acres of beautiful gardens with views to the south over a glistening lake. Talented Chef Patron Mark Birchall creates delicate, produce-driven menus inspired by our exceptional surroundings and home-grown ingredients.

Lunch Menu £115

Provenance Menu £225