MAY 2022
MANN+HUMMEL: LEADING FROM THE TOP WITH PASSION
BUSINESS SERVICES: LOOKING AFTER YOUR BUSINESS NEEDS
AFTERMARKET INDUSTRY RECONNECTS AT FIRST EXPO IN THREE YEARS
ABOUT THE COVER Bosch Car Service is a global network of premium independent workshops, working in partnership with the recognised and trusted Bosch brand.
REGULAR DEPARTMENTS Calendar.................................................... 4 New Members........................................... 4 AAAA Report ............................................ 5 News......................................................... 6 Products.................................................. 20
Consumer Law....................................... 108 HR Matters............................................ 109 Performance & Racing .......................... 110 4WD...................................................... 112
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KEEPING YOU INFORMED Victorian Opposition pledges $3 million to AAAA.................................................................. 7 Repco and Mechanic.com.au: on the tools together............................................................. 9 PETRONAS celebrates with special F1 function.................................................................. 10 Morrison Government reforms on track.............................................................................. 11 New concept for Automechanika Innovation Awards.......................................................... 12 GPC Asia Pacific to build new advanced Distribution Centre............................................... 14 International EV and hybrid expert heading to VASA Wire and Gas...................................... 16 New mandatory data sharing administering body gears up.................................................. 17
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FEATURES Cover Feature: Black Widow Automotive joins the Bosch Car Service network.................... 18 AAA Expo 2022 Review: Aftermarket industry revels in hugely successful Expo.................. 42 AAA Expo 2022 Innovation Awards: The best of the best................................................... 82 Member Feature: mycar: driven by safety........................................................................... 86 Business Services: Looking after your business needs........................................................ 90 Garage Equipment: The latest in tools and equipment for your workshop.......................... 100 Trade Talk: Thomas Fischer, MANN+HUMMEL - Leading from the top with passion......... 106
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Publisher Cameron McLachlan for The Australian Automotive Aftermarket Association ABN 23 002 271 454
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EDITOR Allan Edwards
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PRODUCTION MANAGER Brigid Fraser, Tel 61 3 9505 0121
Official publication of the AAAA
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PUBLISHER Cameron McLachlan
All material appearing in Australian Automotive Aftermarket magazine is copyright. Reproduction in whole or in part is strictly forbidden without prior written consent. Contribution: Freelance contribution and submissions are welcomed by this magazine. No responsibility is accepted for unsolicited manuscripts, photographs and transparencies. The opinions expressed by contributors are not necessarily those of the AAAA. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. The publisher reserves the right to omit or alter any advertisement and the advertiser agrees to indemnify the publisher for all damages or liabilities arising from the published material.
AAAA NEWS
NEW MEMBERS
CALENDAR 2022 Autopromotec 2022 Bologna Itay 25 - 28 May 2022 www.autopromotec.com/en/
Automechanika Ho Chi Minh City Saigon Exhibition and Convention Center (SECC) 29 June - 1 July 2022 www.automechanika-hcmc.com
Automechanika Frankfurt Frankfurt am Main 13 – 17 September 2022 www.automechanika.messefrankfurt.com
SEMA Show Las Vegas Convention Center Las Vegas, Nevada 1 - 4 November 2022 www.semashow.com
PRI 2022 Indianapolis, Indiana, USA 8 – 10 December 2022 www.performanceracing.com/tradeshow
A & D Automotive Technicians Shed 4/5 Industrial Street MACKAY QLD 4740 Ph: 07 4944 0557 E: adautomackay@hotmail.com Autotechnik 293 Liverpool Street HOBART TAS 7000 Ph: 03 6234 8818 E: service@autotechnik.net.au Canberra VW Centre 15 Lindus Street WICKHAM NSW 2293 Ph: 02 4927 6689 E: newcastle@cvwc.com.au Cannon Motors 3/13-15 Graham Court HOPPERS CROSSING VIC 3029 Ph: 0426 427 270 E: hari@cannonmotors.com.au Clark Motors 17 Transport Avenue PAGET QLD 4740 Ph: 07 4952 3399 E: admin@clarkmotors.com.au Diamond Mechanical & Auto Electrical 29 Chifley Street EAST MAITLAND NSW 2323 Ph: 02 4933 6429 E: admin@diamondmechanical.com.au Elite Euro Performance Pty Ltd 64 Chelmsford Street WILLIAMSTOWN NORTH VIC 3016 Ph: 0415 555 613 E: info@eliteeuroperformance.com.au Euro Precision Automotive 257 High Street MAITLAND NSW 2320 Ph: 02 4937 0200 E: rilee@europrecision.com.au Euromasters Automotive Pty Ltd 19/102 Henkel Street BRUNSWICK VIC 3056 Ph: 03 9387 5222 E: skender@euromastersautomotive.com.au Europei Motori 116 Bertie Street PORT MELBOURNE VIC 3207 Ph: 03 9329 6499 E: tony@europeimotori.com.au Europort 19 Jindalee Road PORT MACQUARIE NSW 2444 Ph: 02 6581 1660 E: alastair@europort.com.au Geebung Tyres and More 438 Newman Road GEEBUNG QLD 4034 Ph: 07 3265 1808 E: geebung@tyresandmore.com.au Glenstar Prestige 3/10 Dalkeith Drive DROMANA VIC 3936 Ph: 03 9088 1797 E: glenstarprestige@gmail.com Hastings Prestige and EV 8/185 Lake Road PORT MACQUARIE NSW 2444 Ph: 0434492106 E: owen@hastingsprestigeandev.com.au Hastings River Brake & Exhaust 10 Denham Street PORT MACQUARIE NSW 2444 Ph: 02 6583 7400 E: scott@hastingsbrakes.com Jeeps-R-Us Unit 3/6 Druitt Court COFFS HARBOUR NSW 2450 Ph: 02 6652 3323 E: contact@jeepsrus.com.au
Jetis 83 Fallon Street ALBURY NSW 2640 Ph: 1300 856 555 E: sam@jetis.com.au Jinan Hirate Auto Parts Co. Ltd. Building 8 Xiaoyang Building, Kuangyang Village, Xingfu St Ph: 0531 6131 1543 E: hirate.sale.malinda@gmail.com Just Lubes and Mechanical 11/185 Lake Road PORT MCQUARIE NSW 2444 Ph: 02 6581 3992 E: service@justlubes.com.au Kaiser Automotive Repairs 3 22 North Road WYNNUM WEST QLD 4178 Ph: 0417635147 E: kaiserautomotive@gmail.com Kennedy Automatics & Power Steering 7 Keats Street MACKAY QLD 4740 Ph: 07 4957 2192 E: transmissions@kennedyautomatics.com Mackay Car & Commercial Pty Ltd 11 Broadsound Road PAGET QLD 4740 Ph: 0412 776 941 E: mcc.vella@gmail.com Martin Tyre & Auto Service 4 522 High Street MAITLAND NSW 2320 Ph: 02 4030 2808 E: sales@martintyres.com.au Midas Moonah 12 Main Road MOONAH TAS 7009 Ph: 03 6228 4646 E: sales@hobart.midas.com.au Morgan Stanley Chifley Tower SYDNEY NSW 2000 Ph: 02 9770 9276 E: cale.kalinowski@morganstanley.com Mr Carkeys 6/140 Melbourne St EAST MAITLAND NSW 2323 Ph: 0409660408 E: mail@mrcarkeys.com.au Set Right Automotives 100 Charles Street MOONAH TAS 7009 Ph: 0470205834 E: jordanpercy@srauto.com.au Sharp Performance 5/52 Wirraway Dve PORT MELBOURNE VIC 3207 Ph: 03 96900377 E: sharp@sharpperformance.com.au Specialist Car Centre 82 Melville Street HOBART TAS 7000 Ph: 03 6231 1233 E: service@specialistcarcentre.com.au The Automotive Workshop 64 Warwick Street HOBART TAS 7000 Ph: 03 6231 3727 E: terry@theautomotive.net Torrisi’s Garage 39 Macalister Street MACKAY QLD 4740 Ph: 07 4957 2312 E: admin@torrisisgarage.com.au Unlimit Auto Trust 3/8 James Street BAYSWATER WA 6053 Ph: 0431267336 E: unlimit.auto2018@gmail.com
AAAA BOARD OF DIRECTORS CHAIRMAN Mark Pedder (VIC) Pedders Suspension Pty Ltd Ph: 03 9706 3500
DEPUTY CHAIRMAN Wayne Bryant (VIC), Repco Pty Ltd Ph: 03 9566 5444
SECRETARY Janelle Gonzalez (NSW), Blue Toro Pty Ltd Ph: 1300 258 386
TREASURER Don Cormack (SA) ADRAD Pty Ltd Ph: 08 8243 9888
DIRECTORS Craig Baills (QLD), Highfields Mechanical Ph: 07 4696 7116
Mark Pedder Chairman 4
Australian Automotive Aftermarket Magazine May 2022
Michael Carnemolla (NSW) 313 Automotive Pty Ltd Ph: 02 9713 9476
Darren Robinson (VIC), HELLA Australia Pty Ltd Ph: 1800 061 729
Craig Magill (VIC), Burson Automotive Pty Ltd Ph: 03 9914 5555
Peter Rogers (VIC) Repco Authorised Service Ph: 0428 896 597
Adam Pay (NSW), mycar Tyre & Auto Service Ph: 02 9680 6500
Graham Scudamore-Smith (QLD) Fulcrum Suspensions Pty Ltd Ph: 07 3892 9000
AAAA NEWS
THE 2022 AUSTRALIAN AUTO AFTERMARKET EXPO REUNITES INDUSTRY WITH SHOWCASE OF EXCELLENCE, INNOVATION AND LEADERSHIP As the buzz and excitement from the long-awaited 2022 Australian Auto Aftermarket Expo settles, the AAAA team would like to thank everyone that was involved as an exhibitor, visitor, sponsor and supporter, for helping us deliver a truly world class event Together, we delivered an incredible Expo that brought the industry together to reconnect, network and learn, after years of living with the disruption from the COVID-19 pandemic. The Australian Auto Aftermarket Expo, colocated with the Collision Repair Expo, returned in spectacular fashion, proving yet again to be a milestone event for the aftermarket industry, as it launches into a new era featuring a pace of change never experienced before. Across three days, running from the 7th to the 9th of April, thousands of trade visitors travelled from across Australia and New Zealand to experience all that the country’s premier industry event had to offer. For many, it was the first chance to connect and network in person in nearly three years. And for the first time, Expo-Saturday saw the public join trade visitors to experience the best of Australia’s $25 billion aftermarket industry. There was an incredible buzz across the Expo having the industry back together. The quality and variety of exhibitors was exceptional and to see the enthusiasm of trade visitors networking face-to-face was appreciated by all. The feedback from the Expo has been overwhelmingly positive from exhibitors and visitors alike. With the theme ‘The Future Is Here,’ we designed the Expo features around the most comprehensive seminar program in the Expo’s history. Sessions focused on the most important industry topics including Mandatory Data Sharing, the skills shortage and electric vehicles. Other sessions covered business development, digital marketing, customer service, technical topics and much more. The event set a new benchmark in delivering the most comprehensive and interactive education program ever, which included speaker panels featuring technical experts, workshop owners, politicians, educators, international guests and the new Workshop of the Future sessions. We delivered an unprecedented gathering of expertise and experience to help trade visitors prepare for their future with confidence. The all-new Workshop of the Future Pavilion inspired some out-of-the-box thinking and took the education program to a new level. Daily seminar sessions helped to fast-track the automotive industry’s understanding of and transition to,
servicing and repairing the future generation of vehicles, covering the ICE and EV car parc. The Expo was officially opened on Thursday the 7th of April by Senator Deborah O’Neill, a longtime supporter of the aftermarket industry and the campaign for mandatory data sharing. Senator O’Neill was joined by Mark Pedder - AAAA Board Chairman, Penni Donato - Managing Director of Allin Towbars, and myself. It was a thrill to cut the ribbon to open the show and watch the large group of visitors who had gathered at the entry, head in to explore what was on offer. Over 270 of the industry’s leading brands exhibited at the Melbourne Convention and Exhibition Centre, showcasing the latest vehicle repair and servicing equipment, parts, tools and accessories, new technology and trends. The Expo is also where the industry celebrates and recognises excellence in the automotive aftermarket industry across a wide range of award categories. Taking place on Thursday evening of the Expo, the Australian Auto Aftermarket Awards banquet was a record-breaking event, with 888 industry guests enjoying an unforgettable evening at Crown’s Palladium to celebrate the magnificent achievements of industry champions and innovators. The Expo had no shortage of entertainment for visitors across three days, including the new 4WD Innovation Zone, appearances by many of the biggest names in Australian motorsport, supercar champions, race car displays, tool and equipment demonstrations, simulators, prizes and giveaways to some lucky workshop owners and technicians.
Expo Major Sponsor Repco, and Collision Repair Expo Major Sponsor SAPE Group, and all of our valued partners and sponsors who helped us run this amazing industry event. We are already looking forward to 2024. In closing, we hope you enjoy reading this special Expo review edition of the Australian Automotive Aftermarket Magazine which features a comprehensive wrap up of all the Expo action.
Opening to the public on Saturday alongside our trade visitors was a new initiative, which added an exciting vibe and allowed us to showcase the best of the industry to the next generation of automotive technicians. Seeing young attendees utterly enthralled by the stands and demonstrations and hearing their commitment to joining our pool of talent in years to come was very uplifting. I want to thank everyone involved in making this Expo one to remember. Our exhibitors, visitors, industry experts who presented across the weekend, the IEC event team, the AAAA Board, the AAAA team and everyone in our industry who has supported the AAAA and the Expo. I’d like to acknowledge the support of Auto Aftermarket
Stuart Charity Chief Executive Officer Australian Automotive Aftermarket Magazine May 2022
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NEWS
ATTRACTING GREAT STAFF AND KEEPING THEM
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CENTURY BATTERIES POWERS THE GARAGE NETWORK The partnership was officially sealed at this year’s Australian Auto Aftermarket Expo
In this article, Capricorn Group CEO David Fraser discusses tips on how to attract and retain staff
Leading battery manufacturer and supplier, Century Yuasa Batteries, has further demonstrated its support of the independent Automotive Aftermarket sector as an official partner of The Garage Network.
With my ‘Our Skills Shortage: Attracting Great Staff and Keeping Them’ co-panellists Lesley Yates, Adam Pay, and James David Fraser Voortman, we discussed Group CEO, at AAAE the cost of the Capricorn Society Ltd current skills shortage and some things we can do now to help attract and retain staff. Finding good people is a problem – our State of the Nation report tells us that in 2021, 51 percent of Capricorn Members deemed ‘lack of qualified staff’ as the biggest challenge facing our industry, up from 44 percent in 2020. There are some structural issues we need to overcome to ensure a sustainable skilled workforce for the future. And without wanting to diminish their importance, they can take some time to overcome. In the interest of providing some quick tips, here are some small things we can all do now: • The State of the Nation research shows our Members are feeling confident and successful. Annual turnovers are also trending upwards and one in five Capricorn Members are turning over AUD $1 million. Don’t be afraid to talk about positives and the opportunities in our industry. • Keep an open mind when looking for staff, especially apprentices. A common theme amongst our Capricorn Rising Stars nominees is how many businesses they approached to get their apprenticeship. Staff and apprentices come in all shapes and sizes, and most of them are keen to get started. • Fostering a positive work environment can help keep your existing staff. This may be common sense to a lot of you, as 74 percent of Capricorn Members are actively considering how they can foster a workplace culture. But for those who aren’t sure where to start, even little moments like team lunches, or paying for staff development can go a long way. If you’re interested in how Capricorn can help you build a stronger, sustainable business, I invite you to visit www.capricorn.coop to arrange a visit from your local Capricorn representative. Yours in cooperation, David Fraser Group CEO – Capricorn Society Ltd For more on Capricorn Society membership, visit www.capricorn.coop
The Garage Network was founded in 2018 by a small group of Sydney workshop owners and technicians, Mike Carnemolla, Kosta Kantilaftis, Peter Leondis and Jeff Taylor, with the aim of bringing business owners and technicians together.
Australian Automotive Aftermarket Magazine May 2022
Following a trip to the 2019 Australian Auto Aftermarket Expo, the four directors formulated a strategy to grow the network with an ethos of giving it back and paying forward. From these humble beginnings the network has grown to over 3,000 active members with a focus on Industry community, social networking, Technical Training, Business coaching and mentorship. “Everyone at Century Yuasa is really excited to be part of this initiative which brings together independent businesses in what are fast changing and exciting times for the Automotive industry,” said Stu Stanners, General Manager of Century Yuasa’s Automotive Division. “It is important that motorists continue to have a choice of repairer and with the introduction of new legislation regarding Mandatory Data sharing, it is crucial we get behind initiatives that support independent businesses in a market which is becoming increasingly dominated by larger automotive workshop groups. “In 2023 we (Century Yuasa) celebrate 95 years of manufacturing and supplying batteries in Australia. Independent workshops have been and will continue to be, integral to the success of our company and this partnership with The Garage Network further underlines our commitment to the Independent Automotive Aftermarket. “The guys have done a fantastic job in setting up this network, it has so much potential and something we are pleased to be a part of.” The partnership was officially sealed at this year’s Australian Auto Aftermarket Expo between Century Yuasa’s Automotive Management team and the Directors of The Garage Network. On the Friday evening of the show, the team from Century had the opportunity to meet with members to discuss challenges and opportunities facing their businesses moving forward. “It’s great to have such a well-known brand and company such as Century onboard with us,” The Garage Network Director, Mike Carnemolla, said. “Through The Garage Network we believe we have changed the landscape of the independent repair sector, by encouraging business owners to share knowledge, and help the ‘shop down the road’, something you wouldn’t have seen in the industry a few years back. “We have formed a community of likeminded, forward thinking shop owners and technicians who want to help one another, be it down the road or across the country. This is techs helping techs. “Century, VACC, Motortech and TUNAP have all shared in our vision for the industry and as our partners, have been able to help us showcase our philanthropic nature and host two fantastic events at the recent AAAA show in Melbourne.” For more information, visit www.thegaragenetwork.com.au
NEWS
SHARING THE JOY
AAAE was the first opportunity to speak in person to the true believers about the reality of Mandatory Data Sharing What a joy it was to be able to give an update that did not contain the message that the data sharing law is either on its way, waiting for a government commitment, being drafted (18 months), in consultation, or waiting to go through the lower house or the Senate. Finally, I could deliver a presentation to the industry that the Law is here and on track to commence on 1 July 2022. This was without doubt probably one of the most satisfying moments in the campaign for me; a moment in time to reflect on what we have done together. We are a fragmented industry that is fiercely independent and competitive and yet we have worked together as a finely tuned machine, with everyone doing what they are best
at from meeting with local MPs and speaking with customers to hosting visits of politicians and bureaucrats. We did it all, and we were persistent and resilient. This is however more than just a moment to reflect on how great we are. This is a reminder that we will always be the underdog and we have an asset that we may need to use again and again: our unity and our confidence that yes, we can work together to achieve the impossible. We learnt that through this campaign. We learnt a great deal about how influential we can be when we are organised and when we trust each other; staying on message and leveraging our fantastic footprint of workshops in every city and regional, town. We know what we can do when we have to, and this is an important acknowledgment because Choice of Repairer is more than just our recent win. Yes, we have a Law, but we have much to do. We need to make this Law work and that means once again, working together on any gaps and any access issues. It is not perfect, and it is the first of its kind anywhere in the world. We want it to work, but goodwill and faith will be critical for the next 12 to 18 months. We need to find a way to make the
Lesley Yates, AAAA Director of Government Relations and Advocacy info@aaaa.com.au good parts work for us and if we need to, find the policy pathways to address any gaps in the Law. I know we can do it. This Law looks good on paper; now whether it works in the field is dependent on two things – is the Law worded well to give us what we want – we won’t know this for a few months – and more importantly, it is up to us to use it and to be constitutive. We will need to do to what’s we have always done – keep the faith, and if that doesn’t work, collect good and solid evidence. It is clear we have much to do, but for just a short while during Expo it was the time to reflect on what a great achievement we pulled off. The Law commences on 1 July 2022, so get ready everyone, this is going to be an incredible ride!
VICTORIAN OPPOSITION PLEDGES $3 MILLION TO AAAA Victorian Liberal Party promises to fund an industry-led Future Vehicle Panel to facilitate EV service and repair training Victorian Shadow Minister for Energy and Renewables, Craig Orndarchie, has announced he will set up an industry-led Future Vehicle Panel to facilitate EV service and repair training if the Matthew Guy-led liberal party gains power at the upcoming Victorian state election in November. “I want to announce this morning that if a Matthew Guy government is elected in Victoria later this year, we will be granting the AAAA the sum of $3 million to lead, develop, deliver and coordinate extensive EV training, particularly to regional and rural Victorians across this state,” Ondarchie announced at the recent AAA Expo.
we go and ask the market first before we make these policy decisions?” Ondarchie insisted that the AAAA be involved in the process of bringing the service and repair industry up to speed when it comes to EV training. “The answer for you guys is to get a role at the table, don’t sit back and wait to be asked. The industry collectively should be asking itself how do we make sure that it’s not all about climate change, it’s about protecting our industry,” Ondarchie said.
“I will be appointing a Future Vehicle Panel and I’m expecting industry and the AAAA to be a part of that panel that will drive the decision-making.
“I do want the AAAA to be involved because I am worried that if you are not, the consumers are going to suffer because some people are going to try to corner the market, if we don’t have enough skilled labour around.”
“The problem that all sides of government have had around the country is that they make policy decisions and then take it out the back and say ‘what do you think?’ Here’s a novel idea, why don’t
AAAA Chief Executive Officer, Stuart Charity, thanked Ondarchie, whom he described as a true ally during the recently won Mandatory Data campaign.
“I’m just blown away. Not only is that an amazing commitment, it is the first commitment of any state or federal government as a part of an EV strategy that focuses on training and skills and us being able to prepare the service and repair industry, so thank you,” Stuart said. For more on Ondarchie’s views on how governments should be approaching EVs, turn to page 79. Australian Automotive Aftermarket Magazine May 2022
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NEWS
FUELED BY PERMANENT PROGRESSION
Powerful movers: Wayne Bryant and Amy Frangos hold new executive positions within GPC Asia Pacific Movement has always fueled Wayne Bryant. Horsepower on horseback was where Wayne launched his career, enjoying strong success as a jockey apprentice before pivoting with characteristic agility to join Repco as a delivery driver in 1989 – all without prior automotive background or experience. Drive forward 33 years that have included relocations to three different states, six different cities, 18 roles within Repco Australia, a global financial crisis and the COVID-19 pandemic, and in January 2022 Wayne was appointed as the new Chief Executive Officer of GPC Asia Pacific’s Automotive Division. For Wayne, making bold moves within Repco and GPC Asia Pacific has allowed him to work with different leaders, amass new skills and work in diverse role capacities all under one roof. “GPC Asia Pacific has been a training ground for the industry,” Wayne said. “Our brands are icons of our industry. When you don’t just turn up to work but show up and embrace learning as a continuous journey, you can really go places in GPC Asia Pacific. “Many people within the wider industry have worked, learned and grown within GPC Asia Pacific at some point. “Many others have stayed, grown and richly diversified their careers within the business itself.
I am one of those people, myself. “Our people have the unique ability to work, upskill and powerfully progress within our organisation with full support from leadership and team members. “One of the key things I aim to achieve in my new role is to create an environment where people can come and thrive in their careers as I have done. “Collectively, we aspire to make GPC Asia Pacific the industry employer of choice, retailer of choice and customer of choice within our supplier network.” Wayne isn’t the only recent appointment GPC Asia Pacific has been proud to announce, with the company recently choosing Amy Frangos as its new EGM Automotive Division. Amy started out her career in chemical engineering, before undertaking a transformative career redirection, going on to serve as management consultant with Inventium, EGM of Ryco Filters, Chief Disruptor for GUD Holdings Ltd and then eventually as Chief Strategy Officer for GPC Asia Pacific. Her first marketing gig was typically high octane, with a focus on marketing transformation: Repco was naming sponsor for the 2020 Bathurst 1000 and Amy worked with a new creative agency on the major innovative and highly impactful Bringin’ The Bathurst campaign. Now, as the new EGM Automotive Division, Amy’s focus remains on continual transformation and greatness.
“My goal is to build GPC Asia Pacific as a business for the future. A sustainable business that can stand the test of time and is truly great. I’m looking to do this with great teams who love their job and feel empowered,” Amy said. For more from GPC Asia Pacific, visit www.gpcasiapac.com
TEMPORARY FULL EXPENSING INCENTIVE HELPS WORKSHOPS This incentive from the Federal Government aims to support businesses If you own a workshop and have been putting off upgrading your equipment due to the costs involved, Capricorn says you will want to look into the Federal Government’s Temporary Full Expensing incentive. Businesses that qualify will be able to immediately claim a full write-off for eligible assets. This means that the business portion of the cost of purchasing or upgrading equipment can be claimed on the next tax return. Capricorn, a member-based organisation that supports businesses in the automotive industry, encourages its members and others to take advantage of this opportunity if eligible. The organisation suggests that purchasing and installing equipment just before the end of the financial year may reduce the time the workshop is out of pocket, which may provide an opportunity to invest in capital equipment with minimal impact to cash flow. Capricorn wants to inform its members that 8
Australian Automotive Aftermarket Magazine May 2022
qualifying workshops can claim any eligible asset that is first used, held, or installed ready for use for a taxable purpose between the 6th of October 2020 and the 30th of June 2022. Eligible assets may include wheel balancers, spray booths, solar panels, scan tools, hoists, and other workshop equipment, although there may be specific cost limits for certain assets like passenger vehicles. Eligible businesses will also be able to deduct the business portion of the cost of improvements made to an asset from the 6th of October 2020 to the 30th of June 2022. The Temporary Full Expensing Incentive is more likely available to businesses with an aggregate turnover of less than $5 billion. However, a business with a larger turnover may still qualify if it meets the alternative income test. For more details, you will need to visit the Australian Taxation Office website. Capricorn members can take advantage of
Capricorn Finance in order to purchase new equipment required to improve and grow a workshop. Capricorn has pre-approved some of its members for loans up to $30,000 to fast-track the application process. It says this will make it easier to get equipment installed before the 30 June 2022 deadline. Fees and charges, terms and conditions, and lending criteria apply. Capricorn invites interested parties to contact Capricorn Finance at lending@capricorn.coop
NEWS
REPCO AND MECHANIC.COM.AU: ON THE TOOLS TOGETHER A new partnership is bringing the online platform to Repco Trade Account Customers Leading automotive aftermarket parts trade supplier Repco has teamed up with Mechanic.com.au in a partnership that is set to bring the platform to Repco Trade Account Customers, allowing them to interact with over 15,000 other users. Mechanic.com.au is an online platform through which mechanics can learn about business and automotive technology, share knowledge and information with one another, troubleshoot problems and seek out career opportunities. Since 2017, Mechanic.com.au has helped over 15,000 mechanics around Australia to develop their careers and workshops. The partnership is a natural fit with the Repco service model. With market leading and award-winning platforms that focus on better knowledge and improved workshop operations already available to Repco Trade Customers, Mechanic.com.au is highly complementary to the impressive portfolio. Repco’s focus on support and development to Professional Workshops is further shown with this exciting partnership. “We are thrilled to partner with the team at
Mechanic.com.au,” GPC Asia Pacific Executive General Manager of Automotive Australia, Amy Frangos, said. “The platform offers such a powerful tool for mechanics, helping them diagnose and problem solve issues with their customers’ cars faster, as well as helping to share knowledge and develop their careers. “It is the ideal service to complement our marketleading digital workshop solutions portfolio, available to Repco trade account customers.” Mechanic.com.au was equally excited about the opportunities the partnership can bring. “We really couldn’t have aligned with a stronger partner to accelerate the next phase of Mechanic.com.au,” Mechanic.com.au General Manager, Ryan Davis, said. “Their blue-sky approach to digital innovation, coupled with their rich heritage and enthusiasm to support workshops in as many ways as possible makes Repco highly complementary to Mechanic.com.au. “I’m delighted to see this partnership come to fruition and eager for our members to reap the
benefits that will soon be provided through our exciting new initiative.” Repco says the proven success of the mechanic.com.au platform coupled with the national reach of Repco will yield benefits for both parties, but ultimately it says it is professional Australian workshops who will be the biggest winners. Repco says it is Australia and New Zealand’s leading automotive aftermarket supplier to professional workshops and retail car enthusiasts. With more than 400 stores around Australia and New Zealand, Repco boasts it has an unmatched 100 years of automotive and motorsport heritage. For more information, visit www.repco.com.au
PEDDERS AWARDED FOR INNOVATION AND EXCELLENCE The family-owned Australian business received three awards from two organisations in just one week recently
Pedders says it is proud to have been recognised by the Australian automotive and caravan industries recently as the business scored multiple awards across two separate events held in Melbourne. At the bi-annual Australian Auto Aftermarket Expo awards ceremony in Melbourne, Pedders is extremely proud to have been awarded the trophy for Most Innovative New Aftermarket Product (Parts) for the brand’s Australian-first LoadRyder Onboard Weight Scales system. As a brand that prides itself on innovation, Pedders says it was extremely satisfying for the LoadRyder team and the wider Pedders business to receive this award after the years of development and hard work went into delivering this game-changing product to market in 2021. Pedders Senior Manager Product and Brand Integration, David Montgomery, has been instrumental in leading the LoadRyder project and accepted the award on behalf of the Pedders group. On the same evening, Pedders was also bestowed with the AAAA Excellence in Repair and Service
(Chain) award for its WorkshopIQ system as well as the business rebrand. Pedders’ Senior Executive Technology and Systems, Simon Richardson, accepted this impressive award on behalf of the Pedders team. WorkshopIQ is a complete in-store experience system for staff and customers that includes integrated booking and job functionality, vehicle parts look-up, vehicle reports and job cards. This range of features allows for seamless data collection and communications, increased transparency with customers and a more polished in-store experience.
As an extension of this project to improve customer experience, Pedders also simultaneously took on a rebranding exercise across all Pedders stores and Authorised Dealers which included new internal and external signage at all sites to reflect the new Pedders Suspension and Brakes business name. To top off an extremely successful week for Pedders, the brand was awarded a third award at the Victorian Caravan, Camping and Touring Supershow for Best Stand in Show. The Pedders team would like to thank Brad and the team at Custom Solutions Group for building an awardwinning display stand. For more information, visit www.pedders.com.au Australian Automotive Aftermarket Magazine May 2022
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COOLDRIVE WELCOMES SALES SUPERSTAR TO THE TEAM
Dale Durden joined CoolDrive on the 4th of April, based at the Acacia Ridge (Queensland) branch CoolDrive Auto Parts has appointed industry veteran, Dale Durden, to the role of General Manager – Sales. Dale has joined CoolDrive from Capricorn where he spent more than 14 years in senior management positions, most recently as its Head of Sales and Supply in Australia. “We are thrilled to welcome Dale to the CoolDrive family,” CoolDrive Auto Parts Chief Executive Officer, John Blanchard, said. “We have known Dale for many years, not just from his time at Capricorn but also in his previous industry roles. He is a proven leader, a real go-getter with unmatched industry and sales experience in Australia.”
As General Manager - Sales, Dale is responsible for overseeing the day-to-day sales of CoolDrive’s 36 branches across Australia and New Zealand and will work with other departments to ensure CoolDrive’s continual success. Dale will also liaise closely with the Marketing team, where Jock Harris remains as CoolDrive’s General Manager – Marketing. “With CoolDrive’s continual growth and expansion, we deemed it necessary to split the Sales and Marketing General Manager roles to best achieve the company’s strategic objectives and goals,” John said. “This strengthening of our senior management team is incredibly important to ensure that CoolDrive is well-placed for the future – and we know that we are in the best hands with Dale and Jock.” For further information on CoolDrive Auto Parts, visit www.cooldrive.com.au 10
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PETRONAS CELEBRATES WITH SPECIAL F1 FUNCTION The team at PETRONAS created an immersive experience for customers during the Australian Grand Prix
The return of the Australian Formula One Grand Prix this year was thrilling, but for a number of very fortunate PETRONAS Lubricants’ major distributors, their customers, and selected VIP guests, it became far more exciting on the evening of Saturday April 9 at Melbourne’s Crown Promenade Hotel. The global company, Fluid Technology Solutions and exclusive lubricant supplier of eight-time Formula One World Championship team, Mercedes AMG PETRONAS F1, invited a small group of guests – 44 to be exact, the same as the race number the team races under – to share a totally captivating dinner experience with the greatest Grand Prix driver of all time and seven-time world champion, Sir Lewis Hamilton. The guests were treated to an exciting question and answer session with Lewis, who was in good spirits after a busy day of practice and qualifying at the Albert Park circuit. Taking a break from his detailed Grand Prix eve team strategy and engineering discussions, Lewis enthusiastically answered several questions selected by PETRONAS’ customers, VIP guests and senior management, with the event MC’d by motorsport and automotive aftermarket industry PR specialist, Paul Marinelli. Lewis spoke on a range of topics, including on the Formula 1 team’s relationship with PETRONAS. “PETRONAS do their job very, very well. (Previously) I worked with another team who had another supplier, and it was a big step I felt coming here,” Lewis said. “I remember in the early years no one could sit at the end of the pit lane as cars were overheating. We have taken such big strides and steps for better cooling and more efficient lubricants so we can sit at the end of pit lane longer than anyone, and we have had the best reliability of anyone these past 10 years. “Of course, the cooling of the car is very important and the steps we have been taking over the years has been amazing. Sometimes the brakes might overheat, but that is nothing to do with PETRONAS!” he laughed. The intimate dinner also featured a Q and A session with PETRONAS Formula One Trackside Lubricant Engineer, Salvatore Schembri, who outlined the sophisticated equipment and testing processes that take place at each circuit by PETRONAS. This very special evening also delivered a unique dinner experience that combined light and sound
to create an engaging experience that captured the interest of guests with each spectacular course. The dinner – facilitated by SixthSense Agency – was a journey through time and culinary excellence, with a selection of the most outstanding menu items from each of Crown’s most exclusive restaurants prepared exclusively for this event. This event was clearly something truly special for PETRONAS, with Commercial Excellence and Marketing Director Asia, Jose Abascal, flying in especially for the event. Amarpreet Singh Ahuja, PETRONAS’ Country Manager for Australia and New Zealand, was also in attendance. “This was a very important event for us and our loyal customers; our strategy in 2022 onward is reinforcing our relationship with our valued channel partners and paving the way forward while we embark on expanding our footprint in Oceania market. An event like this creates that excitement for our current and future partners,” PETRONAS Marketing Manager ANZ, Arash Salehi, said. “Everyone can offer free F1 tickets, but no supplier can offer this opportunity with the F1 legend, Sir Lewis Hamilton. We were very pleased to be able to create this bespoke event, an exquisite and fascinating experience, which PETRONAS feels is a unique differentiator for our customers.” “This was the first customer event Lewis had accepted since COVID, which indicates how important the Australian market is for us and our F1 team. We are certainly very proud of our relationship – we are not a sponsor, we are a partner, and the support of the team and Lewis for this event shows how important it is to them as well.” The event was held on the closing evening of the AAAA’s Australian Auto Aftermarket Expo. “The AAAA is a key player in the Australian Automotive Aftermarket and is the voice of the industry. We would like to be part of their programs in the future, and aim to grow our relationship even further than what we have at the moment, so we were pleased to be able to host them as part of this special event,” Arash said. To learn more about PETRONAS, visit www.pli-petronas.com/au
NEWS
MORRISON GOVERNMENT REFORMS ON TRACK TO DRIVE CHEAPER CAR SERVICE AND REPAIR Industry watchdog awarded grant to ensure new mandatory data sharing scheme operates on level playing field Australian car owners are set to benefit when Morrison Government reforms to bring down the cost of service and repair commence on 1 July 2022. The reforms will establish a mandatory scheme for car manufacturers to share motor vehicle service and repair information with independent repairers at a fair market price. This will make the service and repair market more competitive and provide more options for car owners to choose their repairer. The Government has appointed the Australian Automotive Service and Repair Authority Limited (AASRA) as Scheme Adviser for the mandatory scheme. A grant of $250,000 to AASRA will assist it to establish an online portal to facilitate access to information about motor vehicle service and repair and make it easier for vehicle manufacturers to comply with their obligations under the Scheme and for repairers to access scheme information. Assistant Treasurer Michael Sukkar said the Morrison Government is committed to ensuring there is a competitive automotive service and repair sector and a level playing field for independent repairers. “The Morrison Government is partnering with industry to deliver these world-first reforms that
will reduce costs for everyday Australians when they service or repair their car,” Minister Sukkar said. “We know that cost of living is a significant issue in the community. By ensuring a more competitive industry and a level playing field for independent repairers, we are giving Australian car owners more choice, better value, and ultimately reducing how much it costs to own and drive a car. “AASRA is uniquely placed to work on behalf of both vehicle manufacturers and repairers to facilitate the sharing of service and repair information and I look forward to working closely with AASRA as the mandatory scheme commences.” Australian Automotive Aftermarket Association Chief Executive Officer, Stuart Charity, thanked the Morrison Government for its work on the vehicle data-sharing scheme.
AASRA is an industry-based not-for-profit company established by four peak automotive industry organisations: the Australian Automotive Aftermarket Association; the Australian Automotive Dealer Association; the Federal Chamber of Automotive Industries; and the Motor Trades Association of Australia. As Scheme Adviser, AASRA will play a crucial role to assist with the operation of the mandatory scheme, including receiving information from vehicle manufacturers on what service and repair information is offered to Australian repairers and on what terms.
“These world-leading reforms will ensure strong competition and choice of repairer for Australia’s 20 million car owners now and into the future,” Stuart said.
AASRA will also have formal functions including in relation to dispute resolution; reporting to the Government and the Australian Competition and Consumer Commission and providing information online about the availability of scheme information.
“We look forward to working collaboratively with our industry colleagues in AASRA to implement mechanisms that ensure that vehicle service and repair information is shared efficiently and securely across the industry.”
AAAM caught up with Minister Sukkar to discuss the grant and how it will be used to ensure a levelplaying field for the entire industry, including independent service and repair businesses. Go to page 17 to read the interview.
CTEK FULLY CHARGED
The company has made a Senior Leadership announcement CTEK says it is delighted to announce the appointment of Paul Oddy as Regional Sales Manager for Asia Pacific. Paul has joined the CTEK business after more than 20 years in the industry. An established figure in the Australian aftermarket landscape, his strong relationships and knowledge of the local market will prove an asset to the business. Paul will be responsible for CTEK’s consumer and trade products throughout Australia, New Zealand and the broader South East Asian Region. “It is a very exciting time to join CTEK. We’re seeing a new range of products come through that are at the forefront of battery charging technology. Known as a brand that creates high quality, reliable products, CTEK has always had strong representation in this market,” Paul said.
“I am looking forward to working across a brand that is highly valued in so many diverse markets.” Paul Oddy joins CTEK following the recent departure of Robert Briggs, who retired from his role as Director of Sales and Marketing, Asia Pacific, following a long and successful tenure with the brand. Over nine years, Robert effected considerable growth in the Australian, New Zealand and Asian markets each year, by consistently improving sales and elevating the business. Jon Lind, CEO of CTEK commended Robert for his contribution to the success of the company in the Asia Pacific region and welcomed Paul to the role. “We would like to thank Robert for the considerable value that he has added to the company and the team throughout his nine years at CTEK. We are delighted that Paul has chosen to come and join
the CTEK brand and we’re looking forward to working with him as we continue to expand our product portfolio and business throughout the region,” Jon said. For more information, visit www.ctek.com Australian Automotive Aftermarket Magazine May 2022
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NEWS
NEW CONCEPT FOR AUTOMECHANIKA INNOVATION AWARDS Pioneering products given even bigger role with new concept In September 2022 Automechanika Frankfurt will be honouring pioneering products and solutions with a new concept for the Automechanika Innovation Awards. Be it electromobility, mobility services, autonomous driving or intelligent software for workshops and car dealerships, manufacturers and suppliers in the automotive aftermarket have a wealth of new products and innovations on tap for the upcoming Automechanika Frankfurt. Products that are particularly notable are honoured with the coveted Innovation Awards. The 2022 event also features a new awards concept. “In times of radical change, innovations are more important than ever. That is why we will be doing even more this year to highlight the products and solutions that are submitted – not only during the trade fair itself, but also in the run-up to the event. We have also adapted the categories in keeping with the latest developments in the automotive aftermarket,” Automechanika Frankfurt Director, Olaf Mußhoff, said. Digitalisation, networking, sustainability, electromobility and other alternative fuels are megatrends that have long since arrived in the automotive aftermarket. Innovative products and solutions can be expected not only in electromobility and other alternative drive
systems, but also in in the area of data and connectivity – including for commercial vehicles. That is why the new ‘Innovation4Mobility’ showcase will be making its debut alongside the Innovation Awards. Here, industry, science and start-ups present their solutions for networked vehicles and climate-neutral mobility in tech talks, networking sessions and product showcases, including with the award-winnaing submissions from the Automechanika Innovation Awards. This year’s exhibitors can submit their innovations in nine categories: E-Mobility, Data and Connectivity, Workshop and Service Solutions, Parts and Technology Solutions, Body and Paint, Car Wash and Care, Accessories and Customizing, Commercial Vehicles, and Motorcycle. The submitted products will be examined and evaluated by an independent panel of experts. This year’s panel has been expanded to include international aftermarket experts, including representatives from the industry, retail and associations and includes Australian Automotive Aftermarket Association (AAAA) Chief Executive Officer, Stuart Charity. Products will be evaluated according to the following criteria: degree of innovation, excellence of the solution, functionality, user-friendliness, user benefit, cost effectiveness, relevance to
the aftermarket, safety, durability, and quality – as well as contributions to climate protection, environmental protection, resource conservation and sustainability. To generate even more publicity for the innovations submitted, this year’s award will be conferred in three classes for each category: ‘Nominee’ for those products and solutions nominated for an award, ‘Finalist’ for second- to fifth-place finishers in each category, and ‘Winner’ for the top product in each category. The finalists and winners of the Innovation Awards will be showcased for the media, with the winners and their innovations being suitably honoured at the awards ceremony which will be held on the first day of the trade fair, 13 September 2022, at 5:00pm. For more information, visit www.innovation-award.automechanika.com
TAFE NSW APPRENTICE URGES WOMEN TO TAKE UP AUTO Now is the perfect time to pursue a career in automotive TAFE NSW Automotive apprentice Rachel EadeShea is encouraging other females to consider a career in the automotive industry.
As the only female in her class, Rachel says she is grateful for the supportive learning environment at TAFE NSW.
The 20-year-old is a second-year apprentice studying Certificate III in Light Vehicle Mechanical Technology at TAFE NSW Hornsby after securing a coveted apprenticeship at Porsche Willoughby.
“Class is just business as usual. I love how the teachers share their industry experiences in class so we can put the theory and skills we learn into real-world situations, giving it context to build our understanding,” Rachel said.
Rachel said she had explored more traditional career pathways before ultimately pursuing a mechanic apprenticeship. “I didn’t grow up around cars, and I had zero experience with them, but I’d always been fascinated with how they worked. So, my family just about fell over when I told them I wanted to be a mechanic, they considered it such a left-field career choice,” Rachel said. “But I love it, I learn something new every day, and I like the hands-on practical elements and the challenges of problem-solving. The industry is constantly evolving and advancing in technology which means I’ll always be learning something new.” 12
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“My advice to other women interested in pursuing a career in a male-dominated trade is to push for what you want, work hard, and don’t give up on your passion.” TAFE NSW Head Teacher in Automotive, Richard Leach, said now is the perfect time to pursue a career in automotive, with the Australian automotive industry forecast to employ more than 287,000 people by 2025. “There is a diverse range of job roles available in the automotive industry, including light automotive, electric and heavy vehicles,” Richard said.
“At TAFE NSW, we train students using the latest technology to gain the hands-on skills they need to hit the ground running in the workshop. “Female mechanics represent only one percent of the workforce, and we’re seeing more female students, like Rachel, take advantage of the strong demand for workers to support our critical supply chain industry.” To find out more about studying automotive at TAFE NSW, call 13 16 01 or visit www.tafensw.edu.au
NEWS
GPC ASIA PACIFIC TO BUILD NEW ADVANCED DISTRIBUTION CENTRE
The new centre will be located in the Broadmeadows Logistics Estate in Melbourne GPC Asia Pacific has announced a partnership with leading Asia-Pacific logistics specialist, LOGOS, to build a 39,000sqm distribution centre in the new Broadmeadows Logistics Estate in Melbourne. GPC Asia Pacific says it is Australia’s leading Automotive Parts business and includes Repco, NAPA Auto Parts, AMX, McLeod’s, Rare Spares, and Sparesbox with a network of over 550 stores servicing retail and automotive trade customers across Australia and New Zealand. GPC partnered with business transformation consultancy TMX on its regional Australia and New Zealand supply chain network strategy and operational design. The brand-new facility in Broadmeadows will feature best-in-class logistics operations and state of the art automation technology, supporting GPC Asia Pacific’s position as a leader in the market, as well as ambitious future growth plans. “We’re delighted to have secured a new facility at LOGOS’ Broadmeadows Logistics Estate,” GPC Asia Pacific Chief Supply Chain Officer, Jon Longbottom, said.
“As a business, we’ve experienced significant growth over recent years, and we look forward to integrating advanced technologies within a new state-of-the-art facility in Melbourne to enhance our customers’ experience. “By partnering with LOGOS and TMX, we have been able to race ahead with our ambitious growth plans with confidence. “Our new Broadmeadows Distribution Centre will feature the cutting-edge technology and operations, that will allow us to better support our stores, resulting in greater service to our entire customer base. “We are excited at the opportunities this brings for our Business, and the investment signals just how committed we are to the future success of the Automotive Aftermarket.” “We look forward to working with GPC Asia Pacific to deliver this important new facility and support their growth across Victoria, and all of Australia,” LOGOS Head of Australia and New Zealand, Darren Searle, said. “We are proud to be supporting GPC in their ANZ
supply chain network transformation. This new facility will offer an automated Goods-to-Person shuttle and Very Narrow Aisle storage system, which will boost cubic capacity across GPC’s wide product range and support their future growth strategy,” TMX Director of Property, Sam Dellios, said. Broadmeadows Logistics Estate is a 25-hectare premium site which on completion, will comprise circa 127,000sqm of sustainable, high quality warehousing space across five facilities. The new GPC distribution centre is the third commitment at the Estate and will comprise circa 39,000sqm of high quality and energy efficient space, with integrated state-of-the-art technology. Construction of the facility commenced in April 2022, with completion due for Q1 2023. For more information, visit www.gpcasiapac.com
UFI FILTERS STRENGTHENS ITS ANTI-COUNTERFEITING MEASURES More than 2.5 million illegal transactions have been intercepted so far UFI Filters, a leading company in filtration and thermal management technologies, is continuing its fight against counterfeit spare parts by tightening its surveillance measures and extending its Internet Business Intelligence activity globally in partnership with Convey, a leading company operating on the internet and brand protection services sector.
Since 1972, UFI Filters says it has been committed to protecting its products through the registration of trademarks and the filing of new patent applications (which number 268 to date) on the main world markets and through customs surveillance – that is, through the registration of the Group’s intellectual property assets with the customs authorities of the individual countries.
The monitoring activities have reportedly resulted in the interception of more than 2.5 million illegal transactions on the main marketplaces worldwide.
These measures have been further strengthened through specific training sessions delivered at the most sensitive customs agencies.
UFI Filters says the system for monitoring and supressing these illicit activities enables them to be nipped in the bud, thus minimising the risk of a further increase in unlawful transactions.
UFI Filters says relying on a manufacturer like UFI with a long-standing historical presence in the original equipment market provides an additional guarantee, enabling the customer to be sure that the product has been developed in order to maintain the highest standards, even in conditions that are more severe than those required by the regulations.
Thanks to an ever-expanding surveillance service which covers all marketplaces globally, UFI Filters has succeeded in removing more than 8,000 commercial advertisements posted on 33 e-commerce platforms, preventing a potential turnover of more than €5 million in counterfeit goods. 14
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UFI Filters says its products are designed and produced using exclusive FormulaUFI filtering materials, and are conceived, developed, and
manufactured to a high technological level to meet the highest standards. On the other hand, substandard or even counterfeit filters which use unsuitable materials do not perform their function or do so inappropriately. For this reason, UFI Filters warns that buying a poor-quality product to save money can seriously compromise the fuel injection system, leading to the risk of increased vehicle downtime and related financial losses, especially for those who use their vehicle for work. For more information, visit www.ufifilters.com
NEWS
INTERNATIONAL EV AND HYBRID EXPERT HEADING TO VASA WIRE AND GAS Craig Van Batenburg will make his first visit to Australia for VASA’s 2022 Wire and Gas event VASA, Australasia’s trade association for specialists in auto air-conditioning, electrical and thermal management, will help place attendees of its 2022 Wire and Gas conference at the forefront of the hybrid and electric vehicle revolution that was seen to be in full swing at the recent Australian Auto Aftermarket Expo. Wire and Gas is renowned for attracting the best brains in the business, so it is fitting that the event will feature world-renowned hybrid and EV repair expert, Craig Van Batenburg, from the United States on his first-ever visit to Australia. A workshop owner turned training provider through his Automotive Career Development Center (ACDC) in Worcester, Massachusetts, Craig’s peerless knowledge of vehicle electrification stems from his first hybrid car purchase in 1999. He began delivering hybrid vehicle training resources in 2000 before expanding into electric vehicle training resources from 2008. The automotive industry is witnessing a rapid electrification of everything from passenger cars
to heavy vehicles and earthmoving equipment. It is also becoming clear that as vehicle electrification becomes increasingly mainstream, the disciplines of air-conditioning, electrical and thermal are converging. As such, Wire and Gas 2022 will place a heavy focus on the changes and opportunities facing the automotive repair industry as electrification gathers momentum. This topic is expected to radically broaden the event’s appeal, particularly among young people considering or embarking on a career in the automotive sector. Craig will be joined by Michael Ingvardsen, president of VASA’s European equivalent MACPartners and global technical training manager for Danish automotive thermal management manufacturer, Nissens.
and Advocacy Director, Lesley Yates, will update attendees about the unique Australian choice of repairer law that comes into effect on July 1, what it means for repairers, how it works and what the future might look like with new industries and new vehicles being included in the legislation over time.
Further overseas speaker announcements will be made in due course, for what will be a rare meeting of minds in the global automotive electrical and thermal management sector.
Wire and Gas 2022 will take place from July 29-31 at the lavishly refurbished JW Marriott Gold Coast and landmark VASA HQ/SuperTest facility in Ormeau, Queensland.
Closer to home, AAAA Government Relations
For more information, visit www.vasa.org.au/wg2022
EXPANSION, ACQUISTION AND RECOGNITION FOR INJECTRONICS It has been a solid start to 2022 for the Melbourne-based Injectronics Already in 2022, Injectronics has enjoyed the opening of a new office in Auckland, the acquisition of the hybrid battery re-build company and industry recognition at the Australian Auto Aftermarket Excellence Awards. Injectronics explains it is a preferred repairer of electronic and mechatronic components in Australasia and under the broader GUD umbrella, sits alongside well-respected brands such as Narva, Ryco and AA Gasket. The expansion with the new Auckland office, officially opening in March 2022, provides its growing customer base with local access to its wide range of repair and remanufactured solutions, plus leading technical support service and in-time its growing range of hybrid battery technology. Closely following the expansion, on April 1st the team completed the acquisition of Hybrid Battery Rebuild (HBR). By adding the technology and assets of HBR to the established Injectronics hybrid program, the acquisition sees Injectronics expanding its capabilities and product offerings in this fast-growing space in terms of being able to 16
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test, service and re-build, as well as being able to supply new aftermarket batteries. Injectronics says its hybrid battery replacements are market leaders, offering remanufactured and new battery solutions that are not only cost effective but environmentally focused. Injectronics is able to support workshop customers with options including remanufactured, and shortly will introduce its new aftermarket battery, which is suitable for a growing number of cars, alongside the remanufactured solutions. The remanufactured system implemented by Injectronics is a first of its kind in Australia and is fully backed by the federal government, says Injectronics. Injectronics was also recognised among the Automotive Aftermarket industry, picking up the award for the Most Innovative New Aftermarket Product (Electrical) at this year’s Australian Auto Aftermarket Expo. “With the latest acquisition, expansion into New Zealand and recognition of this important product range, Injectronics and IM Group are an industry
leader in the hybrid battery market,” IM Group Executive General Manager, Gino Ricciuti, said. In addition to hybrid battery supplies and refurbishment, Injectronics services a range of transportation forms including rail, marine and heavy industrial. It offers technology such as the unique ‘Virtual Automotive Simulator’, which provides pin-bypin testing and program checking. Designed by Injectronics’ in-house engineers in Melbourne, this technology enables Injectronics to test auto components, while maintaining the vehicle’s original coding, security and programming information. For more information, visit www.injectronics.com.au
NEWS
NEW MANDATORY DATA SHARING ADMINISTERING BODY GEARS UP Minister Sukkar discusses the next steps as the Government funds AASRA Federal Government Minister, Michael Sukkar – a long-time advocate of a fair and open automotive repair and service sector – was instrumental in the Government’s passing of recent laws that will force car manufacturers to share data with independent service and repair workshops. Car manufacturers in Australia must abide by the laws from July 1, 2022. The Government has appointed the Australian Automotive Service and Repair Authority Limited (AASRA) as Scheme Adviser for the mandatory scheme. It has also given a grant of $250,000 to AASRA, which will assist it to establish an online portal to facilitate access to information about motor vehicle service and repair and make it easier for vehicle manufacturers to comply with their obligations under the Scheme and for repairers to access scheme information (see news story on page 11). AAAM recently caught up with Minister Sukkar to discuss the implementation of AASRA, the grant and the next steps in this exciting development. AAAM: How important is it for the AASRA to be well resourced? Minister Sukkar: Ensuring AASRA has the means to carry out its functions as the Scheme Adviser and facilitate the sharing of scheme information is vital to the Scheme’s ongoing success. I have full confidence in AASRA’s Board of Directors to meet this challenge. AAAM: Apart from this significant grant, what measures will the Government put in place to ensure that it has the authority that AASRA needs to ensure fair play between vehicle manufacturers and independent repairers? MS: The Government has worked collaboratively with industry to develop robust legislation to underpin the Scheme and level the playing field for all participants across the automotive industry. The Scheme establishes the ACCC as the regulator responsible for monitoring compliance and enforcement. The Government has funded a dedicated team in the ACCC to ensure industry has a clear understanding of its role and functions and will closely monitor the implementation of and compliance with the Scheme. AAAM: Will AASRA have the direct backing of the ACCC should any of the parties arrive at an impasse? And how will this work? MS: The ACCC and AASRA will work together to ensure the Scheme is efficient and any issues are quickly identified and resolved. The Government will work with AASRA to assist it to meet these obligations, and ensure that manufacturers, repairers, registered training organisations and consumers have a voice in helping to keep the Scheme effective and relevant. AAAM: Do you believe that the vehicle manufacturers will meet their obligations under the Scheme by the July 1 deadline?
MS: This Scheme provides a strong incentive for vehicle manufacturers to comply with these new obligations. A maximum penalty of $10 million could apply in circumstances where vehicle manufacturers fail to comply with the Scheme. The ACCC will be responsible for monitoring compliance and taking action where necessary. AAAM: How much of the scheme is unique to Australia and how much draws from international experience? MS: While the Government has looked at other established arrangements, such as the US National Automotive Service Task Force (NASTF), Australia’s Scheme is mandatory, rather than opt-in or voluntary. The Australian legal framework and automotive industry is unique, and the Scheme has been tailored to the needs of the local automotive market. AASRA and the AAAA have been working closely with NASTF to learn from the experience in the US. This relationship has been particularly important in developing the online platform for accessing scheme information. AAAM: This scheme is putting together parties that have been at odds with each other for a long time, how will the government help to build trust between the parties? MS: The Government worked constructively with industry to develop technical aspects of the Scheme’s design and consulted extensively throughout its development. The establishment of the AASRA, which includes representatives from four peak automotive industry organisations, demonstrates that all parties can come together and work collaboratively. This includes representatives for the dealers, OEMs, and the independent and aftermarket repair industry. The participating industry organisations have shown leadership in working together to develop a marketbased solution to support compliance with the Scheme and the provision of scheme information through an online portal. AAAM: Many ministers and others have tried to solve this problem, but it has only gained real traction in the past two years, how proud are you that this will form a part of your ministerial legacy? MS: For many Australians, purchasing a car is a significant investment, particularly when you factor in ongoing costs, with the average household spending more than $1,500 a year on servicing and repairing their car. Around one in ten motor vehicles taken to repair workshops can’t be serviced there because the workshops don’t have access to service and repair information. Consumers must then take their cars to the manufacturer or an affiliated repairer and are forced to pay higher prices because no one else can perform the work.
I want consumers to be able to access repair services in an open and fair market and this groundbreaking scheme will give consumers more choice about where their vehicle is repaired. By creating more competition in the market for repairs, the Scheme will lower prices and help keep more money in consumers’ pockets and support local small businesses. AAAM: How do you expect the scheme will evolve into the future? MS: I am focused on ensuring the Scheme we’ve worked hard to create is implemented effectively and that consumers and businesses see benefits as soon as it commences on 1 July. We have ensured the majority of vehicles on Australian roads are captured by the Scheme – that’s why it covers passenger and light goods vehicles manufactured from 2002. The technical aspects of the Scheme’s operation, in particular safety and security matters, are captured in regulations known as the Scheme Rules. The rules provide the flexibility to quickly make any updates or tweaks that might be needed to ensure the Scheme operates as efficiently as possible and keeps pace with the rapidly evolving technological advancements in the automotive industry. AAAM: Clearly this has been a major focus for the automotive industry and the Government, what is the next problem to fix in relation to automotive? MS: The Government will work with the ACCC and AASRA to educate participants in the Scheme, including vehicle manufacturers, repairers and RTOs, and make them aware of their obligations under the legislation and Scheme Rules. We are also continuing to work on a range of issues concerning the broader automotive industry, including reforms to automotive franchising. This includes options to achieve mandatory arbitration in automotive franchising, the merits of a standalone code, and whether to expand existing new dealership protections to other parts of the automotive sector. For more information, visit www.michaelsukkar.com.au Australian Automotive Aftermarket Magazine May 2022
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BLACK WIDOW AUTOMOTIVE JOINS THE BOSCH CAR SERVICE NETWORK Bosch Car Service is a global network of premium independent workshops, working in partnership with the recognised and trusted Bosch brand The world-class Bosch Car Service workshop network has 15,000+ workshops in 150 countries and has recently celebrated 100 years. Recently, the Bosch Car Service network welcomed Black Widow Automotive from Wallan East, Victoria. Owners Daniel and Bianca Fourie are extremely happy to be part of the Bosch Car Service network. “Daniel and I have over 30 years’ experience in the motor trade and have seen so many changes through the motorcar service industry over the years,” Bianca said. “We started our own business just over seven years ago and it has grown in leaps and bounds, to where we average around 25 cars a day at any given time. “Having recently joined the Bosch Car Service network, we can now look forward to dealing with professional people that put our business first and can support us with the rapid growth of our business that meets our customers’ needs. Thank you, Bosch!” The Bosch Car Service support features assist hundreds of workshops, every day. Recently, Bosch showcased all that it has to offer
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in terms of the Bosch Car Service concept at the 2022 Australian Auto Aftermarket and Collision Repair Expo. With great opportunities for all independent workshops to consider, Bosch Car Service says joining the network will allow you to rethink the way you do your business. Bosch says business, technician and marketing
support, as well as the global brand recognition of a world-leading and trusted company, is what the Bosch Car Service concept is known for all over the world. The Bosch Car Service network is now over 100 years old. The first Bosch Service workshop was established in 1921, in Hamburg, Germany. Over time, many more workshops joined the group
COVER STORY
and by 1960, the first Australian independent workshops were officially recognised as part of the world-class workshop network known today as the Bosch Car Service network. Today there are approximately 140 workshops in the Oceanian region (Australia and New Zealand). Bosch says maintaining outstanding quality standards across the Bosch Car Service network around the world is of utmost importance, and states that you can enjoy the following: • Business Support: Bosch Car Service offers comprehensive support in all key areas of your business, including individual consulting
on business processes, access to its quality program, and customer loyalty support. • Training: Bosch Car Service offers you and your team extensive training opportunities, with a wide range of topics and programs, such as the Bosch Diagnostic Technician Program, “How to” courses, and seminars on the latest technologies. • Marketing Support: to ensure maximum exposure for its members, the Bosch Car Service concept provides a wealth of marketing support material which can be used within the workshop environment and to promote the business to potential new customers.
• Technical Expertise: as a member, you are provided with access to a wide range of technical support and expertise. • Partnerships and Loyalty Program: one of the key benefits of belonging to the Bosch Car Service network is the access to greater buying power with multiple product and service suppliers. Purchases from participating products/vendors also translate into Loyalty Reward Points via the Bosch eXtra loyalty rewards program which can be redeemed later on. Just like Black Widow Automotive, Bosch invites you to also consider the thought of partnering with its network. It says Bosch Car Service aims to support you into your business future while your business identity stays visible to your customer base and the Bosch Car Service brand and its support features are added to strengthen your current service offer. Bosch says taking on the Bosch Car Service brand will assist you to attract new customers who are looking for exceptional quality (proven to be associated with the global Bosch brand) and will grow your future potential. Bosch has room for many more independent workshops to join the Bosch Car Service network. In summary, Bosch explains that the Bosch Car Service network offers members a professional business consultant; business and technical training; the use of a globally recognised and trusted brand; national marketing; a nationwide warranty program; industry partnerships; and a whole lot more. To learn more about joining the world-class Bosch Car Service network, visit www.boschcarservice.com.au Alternatively, email Bosch.ServiceNetwork@au.bosch.com and a Bosch Workshop Area Manager will be in touch with you shortly.
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RACER INDUSTRIES DIAGNOSING AND RECTIFYING DISC BRAKE ISSUES AND MOTORSPORT ROTOR this article, Bendix offers advice on this AUSTRALIA FORM Inimportant area PARTNERSHIP Racer Industries is now an Official Race Accessories partner of Motorsport Australia
Racer Industries, which says it is Australia’s leading motorsport store, has joined in a partnership with Motorsport Australia. The motorsport organisation has named Racer Industries as the Official Race Accessories Partner of Motorsport Australia, the Shannons Motorsport Australia Championships and the RSEA Safety Motorsport Australia Rally Championship.
As a vital component of a vehicle’s braking system, discs or rotors are an item that should be regularly inspected for wear or damage, to ensure ongoing braking performance and safety. While this task will normally be undertaken by the local mechanic or brake specialist as part of a car’s regular servicing schedule, it pays for drivers to be mindful of the symptoms of brake rotor issues. Given the extreme conditions that brake rotors work under, including extreme heat, high loading and exposure to water, dirt and grit coming off road surfaces, it’s possible for these components to become compromised over time and in between servicing. An intuitive driver will likely pick-up some of the early indicators of rotor issues, allowing them to have the braking system checked by their workshop, to ensure optimum performance is restored as soon as possible. Bendix says the following is what you should look out for, along with detail on how to treat potential problems.
Disc brake rotor warping “At Racer Industries, we have a passion for supporting all our competitors, but particularly those at the grassroots level who are so important to motorsport,” Racer Industries Business Development Manager – Performance, Mathew Nilsson, said. “Racer Industries is proud to partner with Motorsport Australia and also support the Shannons Motorsport Australia Championships and the RSEA Safety Motorsport Australia Rally Championship, where we’ll be able to support and supply all teams with some really great race gear.” In addition, Racer Industries is the exclusive supplier of category-specific items for the Supercars Championship, including control wheels, fire systems and fuel cells; and is a top supporter of various Hyundai Excel categories across Australia. Racer Industries has an extensive product range, including numerous racing parts and components from a wide variety of brands, including Aerocatch, Sparco, Racetech, Joes, Racelogic, Bosch Motorsport, Lifeline, Longacre, Tilton, Premier Fuel, Schroth and Teknofibra. For more information, visit www.racerindustries.com.au 20
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Warping is where the rotor surface becomes uneven – normally it is caused by excessive heat in the brakes. Through regular high-load braking situations, the rotors can become glazed from the brake pad materials rubbing off on the rotor at extreme temperatures. Extreme changes in temperatures can also cause warping, for example heavy braking followed by submersion in cold water, such as might be experienced off road when four-wheel driving. The symptoms of rotor warping could be as severe as brake pedal feedback during braking, jittery or inconsistent braking, vibration during braking, or more subtle indicators including excessive squealing when braking or a burning smell. Depending on the source of the problem, the rotors can be machined, a process that uses a lathe to refinish the surface of the rotor, returning it to a flat surface. If the warping is too severe or the rotor is too thin (in the case of previous machining), the rotor will need replacing.
Cracked rotor In short, causes that can lead to rotor cracking are similar to those that cause rotor warping: excessive heat and extreme temperature changes – but also throw another element into the equation, the quality of the materials used in making the rotor, as well as the manufacturing process. A rotor that does not have the correct metallurgy
(the science of producing and purifying metal) will be more prone to cracking – a poor manufacturing process is also a major contributor to rotor cracks. Typically, cheap rotors that have had less development and manufacturing applied, will be more likely to crack. For the driver, symptoms to look out for include low frequency vibration during braking and more intense braking shudder, depending on the size of the crack(s). The solution for cracked rotors? There’s only one: replacement.
The Bendix rotor range As a specialist producer of braking systems and market-leader in this field, Bendix explains that it offers a range of rotor solutions to suit passenger cars and performance vehicles with its ‘Euro+ Disc Rotors’ and ‘Ultimate Sports and Performance Disc Rotor’. It says these quality products have been designed and developed to exacting standards, using high quality feed materials and the latest manufacturing processes, reducing the likelihood of rotor warping or cracking.
High Carbon Metallurgy Common to both ranges is Bendix’s Hight Carbon Metallurgy – this technology improves noise dampening characteristics and heat dissipation. The higher the carbon formulation, the better the rotor can withstand elevated operating temperatures; another benefit is higher wear resistance and durability, while reducing the chance of warping.
SWIFTFIT protection For efficiency of installation (no requirement for pre-cleaning), Bendix rotors feature ‘SWIFTFIT’ coating, an advanced protective zinc coating that helps to protect against corrosion. With uncoated rotors, corrosion can impact the rotor mating with the wheel hub face over time and create vibrations. Drivers who suspect that their rotors may be suffering from warping or cracking, should organise an inspection of their brakes by a professional as soon as possible. To learn more about the Bendix rotor range, visit www.bendix.com.au
PRODUCTS
AEROFLOW ADDS NEW PRODUCTS TO ITS RANGE The company has released two new adapters, a smart coil plug, and more Aeroflow is offering a new product that it says is a must-have when upgrading with its GM LS3 wiring harness. The Aeroflow Performance oxygen sensor extensions are designed for the Holden Commodore VF series 2 and all LSA models to adapt the factory O2 sensor. The O2 sensor plugs require the GM LS conversion harness to adapt to the current O2 sensor in the vehicle. The sensors are the male connection on the wiring harness. This adapter is easy to install with its plug and play functionality and no cutting required. It has been constructed from high temperature
resistant wiring with a fire-retardant shielding that gives added protection against the heat from the exhaust system. These adaptors are sold individually with both lengths of harness 300mm. Another newly released product by Aeroflow is a cast 304 stainless steel manifold adapter. This will convert a standard Nissan GT25 or GT28 turbo from the factory 5-bolt flange to a 3” V-Band exhaust dump pipe. It is designed to suit Nissan stock GT25/GT28 turbochargers as well as all Boosted Nissan turbochargers. Aeroflow also now offers IGN-1A plug and pins, which are recommended when installing new IGN-1A smart coils into an ignition system. This plug is suitable for Aeroflow Performance smart coils, which are sold separately, along with other branded IGN-1A oils. It comes complete with seals and terminals ready for wiring or to make up a custom coil pack loom. Aeroflow Performance has also included a precision manufactured timing pointer in its range that bolts on using your existing timing cover bolt.
They have been designed for Small Block Ford 289, 302, 351 Windsor engines that have a righthand side outlet on the water pump. These are found in Ford XR to XY models. It works with all three bolt harmonic balancer diameters. One more product now included in Aeroflow’s line is a CNC machined check valve, which screws directly into the Bosch 200 EFI fuel pump. It holds line pressure and extends the life of the pump. All these products and many more are available from Aeroflow Performance with immediate shipping. For more information visit www.aeroflowperformance.com or contact Rocket Industries on 02 88251 900 via www.rocketind.com
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REDARC LAUNCHES WORLD FIRST GOBLOCK New compact portable dual battery system with ultrafast charging while you drive REDARC has extended its capability into portable power with the launch of GoBlock, which can be used in a variety of applications that demand remote, vehicle and solar rechargeable portable power. “GoBlock is the culmination customer feedback and extensive market research relating to the constraints of existing 4WD dual battery systems. This highly engineered product features the latest in REDARCS’ proprietary DC charging technology which takes the guess work out of designing and building your own battery system” REDARC Managing Director, Anthony Kittel, said. The Australian-made REDARC GoBlock taps into the growing demand for portable and off-grid rechargeable power. The difference, however, is this product is built tough for the outdoors and optimised to be ultrafast charged while you drive. “I am excited for the owners of Ford Rangers and Mazda BT-50s among others who can’t fit a dual battery system under the bonnet, as this is the perfect solution,” Anthony said. With USB, accessory, Merit, fridge and Anderson
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outputs, REDARC says GoBlock is ideal for charging smart devices, phones, cameras, drones, as well as powering lights, compressors, fridges and more. Featuring lithium iron phosphate (LiFePO4) battery cells, REDARC says GoBlock offers 2000 cycles, some four-times greater cycle life than other brands on the market. The compact unit features an AC charger, DC charger, MPPT solar regulator, battery monitor and the lithium battery itself, all optimised to work flawlessly together and provide a portable auxiliary battery system no matter where you go. With multiple charging options, GoBlock can be charged via DC input from the vehicle’s alternator while driving, AC or solar while parked and can accept up to 50 Amps from any DC power source utilising REDARC’s trusted DC charging technology, making it capable of charging a 100 Amp hour lithium battery in two hours. “Using Bluetooth, GoBlock can connect to RedVision, our smartphone app that gives users access to the battery state of charge, system diagnostics, and input source information. This
connection also allows GoBlock to receive over-theair software updates – the first product in our range to do so,” Anthony said. GoBlock also includes a Start Battery Recovery (SBR) feature. This is unique to GoBlock and when activated via the RedVision app, it enables you to safely recover a flat start battery. The unit comes in either a 50 or 100Ah models and measures just 425x196x230mm, allowing plenty of space in the vehicle, boat or tent for all the other essentials. Like all REDARC products, GoBlock comes with nation-wide support, including a twoyear “hassle free” warranty and after-sales service. For more information, visit www.redarc.com.au/goblock
PRODUCTS
SMART SPARE PARTS FOR INTELLIGENT SUSPENSIONS Bilstein explains the potential of the DampTronic variants The things that surround us are becoming more and more intelligent – especially in automotive engineering. Bilstein says the keyword here is: active suspensions. “Depending on the situation or the driver’s wishes, they oscillate between dynamic and comfortable, sometimes with more or less intermediate levels or damping force spread. This provides the perfect driving experience and safety,” Bilstein Academy Global Training Manager, Dimitris Kouvaras, said. The other side of the coin is that if shock absorbers for active suspensions are defective or worn out, replacement is significantly more expensive than conventional “materials.” Owners of older cars in particular are therefore looking for affordable alternatives to original parts. Fair value replacements from the aftermarket are significantly cheaper, but rarely support active control, says Bilstein, which explains this turns an active high-tech suspension into a passive one. Bilstein says that garages that want to offer their customers a better solution can, however, fall back on the Bilstein B4 and B6 aftermarket shock absorbers with the DampTronic add-on. It explains these replicate all the features of the OE shock absorbers and are just as easy to install according to the plug-and-play principle. For vehicles with air suspension, Bilstein also offers its B4 air suspension modules.
Bilstein says that unlike many remanufactured products (reconditioned old parts), they continue to support active suspension control.
Bilstein B4 DampTronic and B6 DampTronic in comparison Bilstein explains that its B4 gas pressure shock absorber is 100 percent the same as the factoryfitted components in terms of quality and functionality – but at a lower price. This applies to the actively controllable DampTronic variants just as much as to the basic product used for passive suspension systems. Bilstein says people who have to master particularly tough everyday conditions with their vehicle or simply want to increase its performance can opt for the Bilstein B6 DampTronic, stating that it represents improved OE replacement in combination with active suspension systems. Going beyond the original, Bilstein says it offers a noticeable plus in safety and performance – without lowering or changing springs. Its higher performance reserves are particularly effective in the following scenarios: on poor or winding roads, in dynamic driving, in dangerous situations, when towing a trailer, when transporting external loads – such as bicycle racks or roof racks – and generally with heavily loaded vehicles.
Bilstein B4 air suspension modules Defective air suspension modules are often replaced by relatively inexpensive remanufactured parts. However, Bilstein says the price advantage comes at the price of various disadvantages in terms of performance and functionality. It asserts that Bilstein B4 air suspension modules, on the other hand, are a real alternative to expensive original parts. As one of the few aftermarket options, they are completely brand-new, while remanufactured old
parts include used shock absorbers with uncertain wear status. In addition, Bilstein warns that manufacturers of remanufactured components often disable the electromagnetic control valve instead of replacing it, which turns a high-end system with active control into a passive one. With Bilstein B4 air suspension modules or Bilstein B4 DampTronic and B6 DampTronic shock absorbers, on the other hand, Bilstein says cars drive like they did on day one. Garages with little experience of active or air suspension systems can not only get the right spare parts from Bilstein, but also a wealth of know-how, receiving support from the YouTube channel “BILSTEIN Technical” at www.youtube.com/user/bilsteinde and valuable installation, diagnosis, and repair tips at workshop.bilstein.com or www.repxpert.co.uk as well as interesting training opportunities. These are available free of charge as face-to-face training, live events in the digital classroom or – brand new – in the form of e-training that can be carried out independently. More information can be found at workshop.bilstein. com/en/trainings-and-courses and questions can be sent by e-mail to training@bilstein.de. In addition, you can contact the Technical Support at technik@bilstein.de For more from Bilstein, visit workshop.bilstein.com Photo: Copyright Bilstein 2022.
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HP TUNERS’ MPVI2+ AVAILABLE FROM VCM PERFORMANCE The product won the Featured Product Award for Best In-Vehicle/Electronic/ Telemetry Product at PRI HP Tuners’ award-winning MPVI2+ is now available direct from its exclusive Australian and New Zealand distributor, VCM Performance. The MPVI2+ won the Featured Product Award for Best In-Vehicle/Electronic/ Telemetry Product at the PRI Show in Indianapolis. MPVI2+ is an OBDII interface tool that connects the industry leading VCM Suite to a comprehensive list of vehicles’ various control modules. Together, VCM Performance says the combination presents one of the most complete scanning, logging, and calibration tools on the market. The new flagship device from HP Tuners allows users to diagnose and clear trouble codes, monitor vehicle performance, or read from various vehicle control modules. Via the VCM Editor, users can optimise vehicle performance, fuel economy, and customise a vehicle to their needs. VCM Performance says the MPVI2+ has improved functionality and additional features over previous devices to take a user’s experience to the next level, creating the ideal calibration package for any professional tuner or weekend enthusiast. The MPVI2+ features Bluetooth 5.0 technology (enabling support for select iOS and Android applications); a Motorsports grade screw-on 4-pin M8 connector; a twelve times faster USB-C connection and an all-new RGB LED for device status. When using the MPVI2+ together with the Pro Feature Set, the Pro Link+,
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users can also import up to two analogue signals and one CAN signal at a time, and seamlessly integrate Wideband 02, boost pressure sensor, and more to enhance the calibration and logging experience. Standalone Data Logging is also new to Pro Feature Set, making it easier than ever to collect data while driving. The MPVI2+ is also compatible with HP Tuners’ TrackAddict app and RaceRender video and data overlay software to enable users to capture additional data channels and create amazing videos with customisable layouts of high-tech data overlays and individual logo graphics. For more information, call VCM Performance on 03 9763 7599, visit www.vcmstore.com.au or email sales@vcmperformance.com.au
PRODUCTS
FLASHLUBE LAUNCHES NEW PRODUCTS New Moly and High Temperature multipurpose grease products have been released Flashlube has recently released a range of both Moly and High Temperature multipurpose grease products, adding to its existing range of lubricants, additives and diesel solutions. Produced using a lithium base, Flashlube High Temperature Grease is a long-life grease that has been designed with extreme bearing applications in mind. However, the high temperature rating allows for a wide range of uses, including wheel bearings and chassis lubrication; ensuring lubrication at high peak temperatures, providing a barrier against oxidation and protecting metal surfaces from corrosion and wear.
range, designed specifically to deliver anti wear features in industrial and plant lubrication and heavy automotive use, such as mining.
Compared to general purpose greases, Flashlube High Temp grease is said to have an excellent pumping capacity even at low temperatures, and is characterised by its washout and pressure resistance, maintaining consistency in equipment that is operating under heavy loads, stress or severe conditions.
Used in the assembly lubrication of CV joints, high load chassis lubrication pivots, turntable pivot points, agricultural machinery and industrial equipment as well as control and drive components, Flashlube Moly Grease works to provide high shock load protection for automotive ball joints. Flashlube says it is “the superior grease” for both wet and high dust applications.
Complementing this is the Flashlube Moly Grease
Consistent when operating under heavy loads
and stress, Flashlube Moly Grease is made from a formulation of lithium base, high viscosity oils, fine solid lubricants and a fine molybdenum disulphide, which provides high stability and a strong adhesion to metals, helping in protecting against wear, rust and corrosion, as well as providing a resistance to oxidation. Both products in Flashlube Grease range are available now in 450g tub and cartridge sizes, 2.5kg and 20kg tubs. For more information, visit www.flashlube.com
CONTINENTAL TYRES UNVEILS NEW EXTREME E RACING TYRES The new tyres are made from one-third recycled materials Continental Tyres recently announced the launch of a new high-performance tyre for the second season of the all-electric Extreme E racing series. The company has unveiled a complete redesign of the tread compound and carcass of the secondgen CrossContact Extreme E – with its core focus being on using sustainable materials. Engineers and materials experts at Continental Tyres have developed the new tyre model to improve both performance and sustainability, placing particular emphasis on utilising a high proportion of sustainable materials. The new CrossContact Extreme E is made from approximately one-third recycled and renewable materials. An example of these new innovations is the use of silica obtained from the ashes of rice husks (a waste product from agriculture) used in the production of tyres. In addition to reprocessed steel and carbon black, Continental Tyres is using polyester yarn made from recycled polyester PET bottles to produce the tyre carcass – the first time this has ever been done for an Extreme E tyre. Thanks to the use of plastic bottles, conventional polyester has been fully substituted in the CrossContact Extreme E tyre. 30
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Continental Tyres is supplying 30 tyres to all 10 Extreme E teams – these contain recycled polyester made from approximately 60 reprocessed PET bottles. Further, the technology will be integrated into the volume production of various Continental Premium Tyres later this year. Sandra Roslan, who supports the Extreme E racing series at Continental Tyres, is confident that the tyre developers’ efforts will also have an effect on the future of conventional tyres. “With Extreme E, we test our latest technologies and developments under particularly extreme and unique conditions. These results help us introduce sustainable solutions for our volume production,” Sandra said. The second-generation CrossContact Extreme E tyre will be used in all five races of the 2022 season and is reportedly optimised for maximum performance in all climate zones and terrain conditions. The tyre features an all-terrain pattern consisting of big blocks and an off-shoulder design which Continental Tyres says makes it perfectly optimised for hot and soft surfaces like sand and gravel.
It also incorporates a “stone bumper feature” to bump out the stones that occasionally get stuck in the tyre during a race. “With the wealth of new knowledge gained during the first season, we have been able to enhance the next generation of CrossContact Extreme E and have placed an even greater focus on the use of sustainable and recyclable materials,” said Nels von Schnakenburg, the Technical Manager for Extreme E at Continental Tyres. Extreme E brings electrically powered vehicles to the most remote corners of the world, in an effort to raise awareness around climate change among motor racing fans. For more information, visit www.continental-tyres.com.au/car
PRODUCTS
ACS CABLE RANGE EXPANDS
ACS offers more than just standard replacement and performance upgrade clutch kits Australian Clutch Services (ACS) is also an expert in associated accessories for the entire clutch system, including hydraulics and actuation components. ACS has recently expanded its clutch cable program to provide an even greater choice for popular makes and models in an effort to support customers around Australia. ACS incorporates the clutch cable program under its ClutchPro brand which is focused on standard replacement clutch kits, components and hydraulics. The recent expansion includes a comprehensive review of the range as well as implementing the technical support and associated accessories for fitment. “Our clutch cable program has been a growing part of our ClutchPro range for many years,” ACS Sales Manager, Colin Jevons, said. “The recent review means a significant increase in range coverage and also stock holding to help support customers looking for these components urgently.”
Clutch cables are a critical and yet often overlooked part of the clutch system and can often cause clutch release issues, especially in high mileage vehicles. “Although clutch cables are becoming less common in modern vehicles, it is important that we support the aftermarket with high quality replacement components for older vehicles still using these for actuation,” Colin said. “Our ClutchPro cables come pre-lubricated and also include integral firewall grommets etc as required for fitment. “Additionally, we have spent a lot of time and effort reviewing the quality and stock availability to ensure we can provide the ideal solution for workshops looking to replace the clutch assembly and cable at the same time.” In addition to the new cable range, ClutchPro has also been reviewing and expanding its range of fork and pivot ball kits and also hydraulics including replacement master cylinders, boosters, slave cylinders and lines. “We are always reviewing our range so that we
can offer the complete clutch solution for our customers,” Colin said. “We understand the importance of offering everything for the clutch system to help get the vehicle back on the road as quickly as possible. “With over 30 years of operations in Australia, we know that it is often the support components that can hold up a clutch replacement job and that our extensive range and support is fundamental to our customers around the world.” The ClutchPro cable range has already been added to the ACS online catalogue for quick and easy selection. For more information, please visit www.australianclutch.com.au
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NEW GARRETT VENT EXTERNAL WASTEGATES For turbocharged racing and performance engines from Garrett Advancing Motion The new high flowing Garrett Vent External Wastegates regulate turbocharger shaft speed by venting exhaust gas around the turbine stage of the turbocharger. CFD optimised design maximises flow and delivers optimum control for your engine parameters while advanced engineering of the cap design improves durability of the diaphragm through thermal optimisation. The cap also makes spring changes and serviceability of the entire GVW line-up easier and more reliable to perform. Garrett says its External Wastegates are engineered to increase engine performance. It states the stainless steel diaphragm assembly
parts and actuator attachment are optimised to reduce heat conduction and increase diaphragm durability by 30 percent and increase flow by two to seven percent, compared to competition. The internal materials are designed to lower wear by reducing friction and are validated for operating temperatures of 1030 degrees Celsius. This, along with replaceable valve and bushing parts, reportedly lead to an increased overall service life.
GVW40-50mm features: • Sizes: 40, 45, and 50mm • Water-cooled actuator • Fully machined 6061 anodized aluminium actuator (Red, Blue, Black, Silver-Natural)
• Includes weld flanges, V-bands, fittings, fasteners and springs for full calibration range • High temp stainless steel valve housing • High temp 310 stainless steel valve seat • CNC machined 304 stainless steel weld flanges • High temp stainless steel valve with plated stem for wear resistance and lowered friction • High temp Nomex Aramid fabric reinforced actuator diaphragm • Fully machined 304 stainless steel V-band clamps • Stainless steel fittings and fasteners For more information, go to www.garrettmotion.com or contact your nearest Garrett Official Performance Distributer.
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PRODUCTS
CHOOSE THE RIGHT SUSPENSION FOR YOUR NEEDS Raw 4x4 was at the AAAExpo and says it does not believe in a one size fits all approach to suspension The company says this belief is why it is furthering its sales tools to aid in selecting the right shock absorber for a driver’s individual needs. With the new Shock Selector Device, which was on display at the AAAExpo, Raw 4x4 says customers are able to choose the correct shock absorber for their vehicle with ease. By considering a range of factors, including accessories fitted to the vehicle, expected towing and load weights, on or off-road travel, the Shock Selector Device will clarify which suspension solution will be suitable from either the Raw Nitro or Raw Nitro Max range, dependent on the vehicle needs. Raw Nitro has a twin tube design, providing reduced body roll, improved ride quality and increased vehicle stability. The Raw Nitro shock absorbers are Nitrogen gas charged for better cooling with an expanded 56mm body for extra oil capacity. Suitable for OE replacement or lifted vehicles, the Raw Nitro range is designed for recreational off-roading or light towing requirements.
The Raw Nitro Max also follows the same twin tube design and Nitrogen gas charged shock absorber, with a strong steel construction; and with an expanded 60mm body for extra oil capacity, the Nitro Max is extremely durable with no compromise on comfort. Nitro Max is designed for vehicles with needs for regular towing or constant heavy loads with its highly tuned valving. Raw 4x4 took the opportunity to launch its new Raw 4x4 Xpert Network at the AAAExpo; a comprehensive program designed to grow the Raw 4x4 workshop network across the country. Raw 4x4 says the vision of this program is to involve 4x4 suspension fitment experts with a focus on providing Australia-wide marketing, training and dealer support to its group of members. Raw 4x4’s newly developed front strut for the VW Amarok was also on display at the Raw 4x4 exhibit, that the Raw engineering team have specifically designed to cope with Australia’s harsh roads and weather conditions.
display too. Raw 4x4 explains that this range has been re-designed to have excellent low speed valving to control excessive body movements, which are so often experienced by freight and delivery vehicles daily; making vehicles safer and more comfortable to drive.
Light trucks and commercial vans were also represented, with the Powerdown LTS range on
For any enquiries, contact Raw 4x4 on 02 4949 0000 or visit www.raw4x4.com.au
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NEW FROM PENRITE
The Australian owned and operated company has launched a new Hybrid Injector Cleaner Penrite says it is proud to announce the launch of a new technology additive to its fuel additive range: the Hybrid Injector Cleaner. This new petrol fuel treatment has been specially formulated for use in vehicles with a hybrid drive system and stop start technology. Hybrid Injector Cleaner is different to normal injector cleaners as it contains additives to clean and lubricate injectors and pumps to combat frequent cold and stop/start running. It also contains a fuel stabiliser to prolong the fuel life in hybrid vehicles with lower fuel consumption and extended fill intervals. Penrite explains that its Hybrid Injector Cleaner actively cleans deposits in the fuel, combustion system and injectors while preventing build-up of new deposits, resulting in improved fuel economy and power. This new product is designed for use in all hybrid vehicles with a petrol engine running on regular or E10 petrol.
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It is safe to use with catalytic converters, gasoline particulate filters (GPF) and oxygen sensors and can be used on all types of petrol injection including direct injection and port fuel injection.
Key benefits: • Stabilises the fuel and prevents fuel ageing in hybrid vehicles with low fuel turnover • Cleans deposits in the intake, combustion system and injectors • Increases lubricity of fuel to reduce friction and wear especially in stop/start engines • Improves fuel economy and power • Prevents build-up of new deposits • Reduces exhaust emissions • Protects the fuel system from corrosion • Improves drivability, fuel economy, and engine power Penrite Oil is a 100 percent Australian family owned and operated business and has been producing world class lubricants for over 95 years.
To find out more about Penrite and its Australian Made products visit www.penriteoil.com.au
EXPO REVIEW
AFTERMARKET INDUSTRY REVELS IN HUGELY SUCCESSFUL EXPO The Australian Auto Aftermarket Expo and Collision Repair Expo have returned in spectacular fashion
Held across three days (April 7-9), the shows proved to be milestone events for the aftermarket industry as it launches into a new era. Thousands of trade visitors travelled from across Australia and New Zealand to experience all that the country’s premier industry event had to offer. For many, it was the first chance to connect and network in person in nearly three years, and for the first time, Expo-Saturday saw the public join trade visitors to experience the best of Australia’s $25 billion aftermarket industry. “The Auto Aftermarket and Collision Repair Expo exceeded our expectations,” Australian Automotive Aftermarket Association Chief Executive Officer, Stuart Charity, said. “There was an incredible buzz across the Expo having the industry back together. The quality and variety of exhibitors was exceptional and to see the enthusiasm of trade visitors networking face-toface was truly appreciated by all. “The feedback about the Expo has been overwhelmingly positive from exhibitors and visitors.” With the theme ‘The Future Is Here’, the Expo’s features were designed around the most comprehensive seminar program in the Expo’s history. Sessions focused on the most important industry topics including Mandatory Data Sharing, the skills shortage and electric vehicles. Other sessions covered business development, digital marketing, customer service, technical topics and much more. “The event set a new benchmark in delivering the most comprehensive and interactive education program ever, which included speaker panels featuring technical experts, workshop owners, politicians, educators, international guests and the new Workshop of the Future sessions,” Stuart said. “We delivered an unprecedented gathering of expertise and experience to help trade visitors prepare for their future.”
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Australian Automotive Aftermarket Magazine May 2022
The all-new Workshop of the Future Pavilion took the education program to a new level, with daily sessions to help fast-track the automotive industry’s understanding of and transition to, servicing and repairing the future generation of vehicles, covering the ICE and EV car parc. The Expo was officially opened on Thursday the 7th of April by Senator Deborah O’Neill, a longtime supporter of the aftermarket industry and the campaign for mandatory data sharing. Senator O’Neill was joined by Stuart Charity, AAAA Board Chairman, Mark Pedder, and Allin Towbars Managing Director, Penni Donato. Over 270 of the industry’s leading brands exhibited at the Melbourne Convention and Exhibition Centre, showcasing the latest vehicle repair and servicing equipment, parts, tools and accessories, new technology and trends. The Expo is also where the industry celebrates and recognises excellence in the automotive aftermarket industry across a wide range of award categories. Taking place on Thursday evening of the Expo, the Australian Auto Aftermarket Awards banquet was a record-breaking event, with more than 880 industry guests enjoying an unforgettable evening at Crown’s Palladium to celebrate the magnificent achievements of industry champions and innovators. The Expo had no shortage of entertainment for visitors across three days, including the new 4WD Innovation Zone, appearances by many of the biggest names in Australian motorsport, Supercar champions, race car displays, tool and equipment demonstrations and interactive activities.
“Opening to the public on Saturday alongside our trade visitors was a new initiative, which added an exciting vibe and allowed us to showcase the best of the industry to the next generation of automotive technicians,” Stuart said. “Seeing young attendees utterly enthralled by the stands and demonstrations and hearing their commitment to joining our pool of talent in years to come was very uplifting. “I want to thank everyone involved in making this Expo one to remember. Our exhibitors, visitors, industry experts who presented across the weekend, the IEC event team, the AAAA Board, the AAAA team and everyone in our industry who has supported the AAAA and the Expos. “I’d like to acknowledge the support of Auto Aftermarket Expo Major Sponsor Repco, and Collision Repair Expo Major Sponsor SAPE Group, and all of our valued partners and sponsors who helped us run this amazing industry event. “We are already looking forward to 2024.” For more information, visit www.autoaftermarketexpo.com.au
EXPO REVIEW
LABOR BACKS INDUSTRY AT AAAE Senator O’Neill played an important part in the opening events for AAAE
Australian Auto Aftermarket Expo Major Corporate Sponsor
Labor Senator Deborah O’Neill played a proud role on the opening day of the Australian Auto Aftermarket Expo, speaking at the Australian Auto Aftermarket Innovation Awards Breakfast before just hours later cutting the ribbon to officially open AAAE.
Visitor Showbag Sponsor
At both functions, she outlined Labor’s support for the Australian Automotive Aftermarket Industry and outlined Labor’s plans if elected. “I believe in fairness in business just as much as I believe in fairness in the workplace. You have my word that I, along with my Labor colleagues, will always stand up for domestic businesses, for Australian apprentices, and for local manufacturers. You are vital to our nation’s capacity and shared future,” Senator O’Neill said at the breakfast.
Aisle Sponsors Don Kyatt Spare Parts SafeTstop Vland Show Bag Inserts Alemlube Master Instruments
“One in four Australian businesses are now experiencing critical skills shortages, yet we know there are still millions of Australians who are looking for work or for more work. Labor hears you. We need to fix this crisis and that is why Labor will invest $621 million over the next four years to create 465,000 fee-free TAFE places.
Australian Auto Aftermarket Innovation Awards Breakfast Sponsor Australian Auto Aftermarket Excellence Awards Banquet Sponsors
“It is not just young Australians looking for work that will benefit from our policy, it will be all of your businesses that will benefit. We know that hiring the right person is tough, but Labor’s plans will mean there are more and more skilled graduates and apprentices coming through so there will be a greater pool of labour to pick from.
“Labor will also revitalise the manufacturing sector. We cannot be a nation of only finance, agriculture and mining. We have the talents, we have the resources, and we have the right kind of attitude to rebuild manufacturing in Australia and Labor has the policies to do just that. “Labor will support domestic manufacturing and a future made in Australia. An Albanese-led Government will supply up to 15 billion dollars in capital to invest in job creation projects. That is real, tangible support to kick start manufacturing in Australia once again.
Lanyard Sponsor
Happy Hour Sponsor – Gates Australia Seminar Sponsor
“This is a big market, it makes money, but it also gives joy, and it builds communities of enthusiasts and innovators. I know it is your world, and the government has a part to play in making that world sustainable and improving it.
“Nine out of 10 jobs in the future will require a VET qualification or a university degree. Labor’s policy will help future proof our country by investing now into our own people because we believe Australians are up for that task and will seize the opportunity.
EVENT SPONSORS
Platinum Sponsor
Gold Sponsor “Labor will deliver stability in the energy portfolio and help industry unlock the possibilities of a net zero future. And it is with that certainty that your businesses and this sector can plan and thrive. We need to work alongside industries like yours as we transition our economy and transport infrastructure to hit that net zero target by 2050. “Labor will get this country moving again. We want to deliver more jobs; we want to train more apprentices. Labor will back you. “I thank you for your endeavours as business owners and workers in those businesses who deliver such joy into the Australian community and also deliver fantastic jobs and the successes that flow from business into the community.” For more on AAAE, visit www.autoaftermarketexpo.com.au
Silver Sponsor
Bronze Sponsor – ZF Aftermarket Pre Dinner Cocktail Sponsor – Automotive Recruitment Manufacturing Award – Supercheap Auto Marketing Award - Ryco Group Export Award - Disc Brakes Australia Expo Stand Awards – Australian Automotive Aftermarket Magazine Support Sponsors Formula 1 Mahle Hella Australia Narva Hella Gutmann Solutions RSP Automotive & Industrial Hella Pagid Brake Systems Scangrip JB Weld UFI Filters Australian Automotive Aftermarket Magazine May 2022
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INNOVATION REWARDED AT SPARKLING BREAKFAST The 2022 Australian Auto Aftermarket Innovation Awards Breakfast provided the perfect beginning to AAAE At the Crown Palladium on the opening day of the Australian Auto Aftermarket Expo, the Australian Auto Aftermarket Innovation Awards Breakfast recognised outstanding contributions to the development of the industry. Chairman of the AAAA Board, Mark Pedder, opened proceedings ahead of the announcing of this year’s award winners. Also speaking at the Breakfast was Labor Senator, Deborah O’Neill – see page 43 of this magazine for more detail. “I believe the key to the success of our industry is innovation and we have it in spades in the Australian aftermarket,” Mark said. “Innovative people, delivering innovative products and services and continually lifting the bar, solving problems and taking on the world in that understated Australian way. “While many in our industry shy away from the spotlight and just get on with the job, I believe it is fitting that each Expo we take time out to formally acknowledge and recognise this innovation and success. “This year we received 120 entries from 61 companies for the Australian Auto Aftermarket Awards program and I want to congratulate each and every participant on the high quality of entries.
“The companies and individuals that are formally recognised are the “best of the best” in our industry and I believe the entire industry should be proud of setting such a high benchmark.”
Most Innovative New Aftermarket Product (4WD): CoolDrive Auto Parts for the Hulk 4x4 Adjustable Vehicle Door Stop
Most Innovative New Aftermarket Product (Parts): Pedders Suspension and Brakes for the LoadRyder Onboard Weight Scales
Most Innovative Community Impact Program: BAPCOR New Zealand for Gumboot Friday – Scrap Battery Collection Campaign
Most Innovative New Aftermarket Product (Accessories): HSP 4x4 for the HSP Roll R Cover Series 3
Most Innovative New Aftermarket Product (Performance): Turbosmart for the eSG50 StraightGate50 Electronic External Wastegate
Most Innovative Marketing Campaign: Repco Australia for ‘Bringin’ The Bathurst’
Most Innovative New Aftermarket Product (Electrical): IM Group for the Hybrid Battery Remanufacturing Program
Most Innovative New Servicing Product (Tools and Equipment): Autel Intelligent Technology Corporation for the MaxiSys IA900WA
Most Innovative E-Commerce Solution: Repco Australia for the Navigator Pro – Repco Online Service Quote API
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Australian Automotive Aftermarket Magazine May 2022
Recognised as winners of the 2022 Australian Auto Aftermarket Innovation Awards at the Breakfast were: Most Innovative New Aftermarket Product (4WD): CoolDrive Auto Parts for the Hulk 4x4 Adjustable Vehicle Door Stop Most Innovative New Aftermarket Product (Accessories): HSP 4x4 for the HSP Roll R Cover Series 3 Most Innovative New Aftermarket Product (Electrical): IM Group for the Hybrid Battery Remanufacturing Program Most Innovative New Aftermarket Product (Parts): Pedders Suspension and Brakes for the LoadRyder Onboard Weight Scales Most Innovative New Aftermarket Product (Performance): Turbosmart for the eSG50 StraightGate50 Electronic External Wastegate Most Innovative New Servicing Product (Tools and Equipment): Autel Intelligent Technology Corporation for the MaxiSys IA900WA
Most Innovative Community Impact Program: BAPCOR New Zealand for Gumboot Friday – Scrap Battery Collection Campaign Most Innovative Marketing Campaign: Repco Australia for ‘Bringin’ The Bathurst’ Most Innovative E-Commerce Solution: Repco Australia for the Navigator Pro – Repco Online Service Quote API For more information, visit www.aftermarketawards.com.au
EXPO REVIEW
CELEBRATING AUSTRALIA’S BEST
The Australian Auto Aftermarket Excellence Awards returned in spectacular fashion The aftermarket industry’s night of nights recognised excellence and celebrated the industry at Melbourne’s Crown Palladium, providing an epic finale to the opening day of the Auto Aftermarket Expo and Collision Repair Expo. A major highlight of the Expo, the Awards banquet evening saw an all-time record of more than 880 industry guests come to celebrate and recognise excellence in the automotive aftermarket industry across a wide range of award categories. The evening also marked the opportunity to honour a number of worthy individuals, through the Outstanding Service to Industry Award and the Kim Aunger Young Achiever Award, along with two new inductions into the AAAA Hall of Fame. The memorable evening was hosted by Paul Marinelli and featured entertainment including an exclusive Repco Supercars Championship driver panel session with V8 superstars David Reynolds, Tim Slade, and Lee Holdsworth. “What an amazing way to come together and celebrate the best of our industry, together in the one place, after a long three-year hiatus, both at the Auto Aftermarket and Collision Repair Expos and our amazing awards evening,” Australian Automotive Aftermarket Association Chief Executive Officer, Stuart Charity, said. “I am so incredibly proud of the resilience of our industry to achieve success through unprecedented times including the pandemic and recent floods. To see so many individuals and companies awarded for their manufacturing, marketing success and industry contributions with these coveted awards was a sight to behold. “I would like to congratulate all of the award winners. I would like to particularly acknowledge our two Hall of Fame inductees, David Fraser – Group CEO of Capricorn Society, and Anthony Kittel – Managing Director of REDARC, for their distinguished and successful careers in the industry. “I would also like to recognise Brendan Sorenson, who became the Kim Aunger Young Achiever award recipient and Stephen Bird, who achieved
the Outstanding Service to Industry Award for his incredible career with Repco.” The 2022 Australian Auto Aftermarket Excellence Awards gala dinner was presented by Platinum sponsor Burson Automotive, Gold sponsor Dayco Australia, Silver sponsor CoolDrive and Bronze sponsor ZF Aftermarket, with the support of many more important industry members. The 2022 Australian Auto Aftermarket Excellence Awards’ Honour Roll is as follows:
Excellence in Employee Engagement & Wellbeing Award: mycar
2022 AAAA Hall of Fame Inductees: David Fraser – Capricorn Anthony Kittel – REDARC Kim Aunger Young Achiever Award: Brendan Sorenson – Steve Sorenson Mechanical
Excellence in Repair & Service (Chain): Pedders Suspension & Brakes
Outstanding Service to Industry Award: Stephen Bird Best Stand 36sqm or less: LED Autolamps (Aust) Pty Ltd Best Stand over 36 sqm: ZF Services Australia Pty Ltd Excellence in Export Awards: Gold – Disc Brakes Australia Silver – Turbosmart Bronze – Australian Clutch Services Excellence in Manufacturing Awards: Gold – Redarc Electronics Silver – Turbosmart Bronze – Tridon Australia Terry Mahoney Excellence In Marketing Awards: Gold – Valvoline Australia Silver – Fulcrum Suspensions Bronze – Zeder Australia / Whiteline Excellence in Employee Engagement & Wellbeing Award: mycar
Excellence in Repair & Service: Independent Workshop - BM Tech Canterbury
Excellence in Export Awards: Gold – Disc Brakes Australia
Excellence in Repair & Service (Chain): Pedders Suspension & Brakes Excellence in Repair & Service: Independent Workshop - BM Tech Canterbury For more information about the Awards, visit www.aftermarketawards.com.au Excellence in Manufacturing Awards: Gold – Redarc Electronics
Terry Mahoney Excellence In Marketing Awards: Gold – Valvoline Australia Australian Automotive Aftermarket Magazine May 2022
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DAVID FRASER INDUCTED INTO AAAA HALL OF FAME David’s career includes more than 36 years in the automotive industry Group Chief Executive Officer of the Capricorn Society, David Fraser, was announced as one of the latest inductees into the AAAA Hall of Fame at the Australian Auto Aftermarket Excellence Awards Banquet.
the Australian Institute of Management and the Governance Institute of Australia.
David has held senior sales, marketing and general management roles over the past two decades. Prior to his appointment as Capricorn’s Group Chief Executive Officer in July of 2019, he was Chief Executive Officer of the co-operative’s Automotive Division from 2013.
“Thank you to the aftermarket association for recognising what I have been able to achieve throughout my time in the industry. It has been a privilege.
In 2019 David received an Outstanding Contribution to the Industry award in recognition of his leadership, innovation, vision, work ethic and integrity which has made a positive and measurable impact to the ongoing development of Australia’s Automotive Aftermarket Industry. He is a current Director of various Capricorn subsidiary Boards, Director of the Business Council of Co-operatives and Mutuals, Deputy Chairman of the Co-operatives Federation of WA, and a Director of the Western Australian Motor Industry Foundation. He is also a former Director and past President of the Australian Automotive Aftermarket Association. David holds a Master of Business Administration, is a Graduate of the Australian Institute of Company Directors and has completed Harvard Business School’s Advanced Management Program. He is a Fellow of each of the Australian Institute of Company Directors,
“I am a little shocked and surprised and I feel very honoured and very privileged to be receiving this award,” David said.
“I think we should never forget we live in exciting times. In the next decade or two what is going to happen in the industry we have chosen to work in is going to be one of the most exciting times a number of us have experienced and I think from that perspective, we should be looking forward to some of the challenges that are going to come. “Certainly, in my journey with the AAAA national council, one of the most challenging but also rewarding periods was the 13 years that we did spend working towards the choice of repairer campaign. “I have been very fortunate – I joined the council in 2001 and stepped down in 2018 and throughout that period I had two employers that were very supportive, and my current employer, the Capricorn Society, have always been supportive of my time and involvement on the council. “It is a big commitment, but I encourage anyone who has an interest and a passion for helping shape the future of our industry to never be frightened to put your name up when the opportunity comes
along and to take the opportunity to join the board of the AAAA. “Thank you to my wife and my two kids who have always supported me. When you take on those kind of roles, that is time you spend away from your family, and I have been very fortunate that my wife and two children have always supported that. Thank you also to Stuart and the Association, I do feel very humbled to be inducted into the Hall of Fame.” The AAAA Hall of Fame Award was established to honour people in the automotive aftermarket industry whose creativity and accomplishments have contributed to the stature and development of the Australian Automotive Aftermarket Industry. Since 1977, the AAAA has recognised individuals whose vision, work ethic, integrity and character have made a positive and measurable impact driving the ongoing development of Australia’s Automotive Aftermarket Industry. For more information, visit www.aftermarketawards.com.au
HSP CELEBRATES AT AAAE
The HSP Roll R Cover Series 3 was awarded as the Most Innovative New Aftermarket Product in the Accessories category After three years HSP has returned to the Australian Auto Aftermarket Expo. With so much time away from any trade stands, the HSP team was eager to display its new suite of products and show what it has been up to.
are the whole unit is a lot more modular, it has more advanced water drainage, a universal track built into the side rails and of course, the triple operation (being a mobile app, touchpad and factory remote integration).
HSP’s hero product, the HSP Roll R Cover Series 3, was also nominated for the Most Innovative New Aftermarket Product (accessory) for 2022, taking out the win – the second show in a row at which HSP has won this award (the first being for the HSP Tail Lock in 2019).
These features are not only a step-up from the series 2 cover but are very individual to HSP as there is reportedly no other cover in the world with all these features.
The HSP Stand included four displays that covered its whole suite of products including the award-winning Roll R Cover Series 3. The team at HSP states they had been working on the Series 3 Roll R Cover since 2016 and had only released it in 2021 during the Pandemic. The key differences between series 2 and 3
On the stand was also HSP’s new sports bar named ‘Armour Bar’ which was showcased for the first time, prior to its anticipated release in May. The new sports bar is a different style of product for HSP as they have mainly concentrated on covers and tub accessories, however the team says the product was very well received by the crowds and was a great way to show the industry and public the product and get some hype around it.
The team at HSP has managed to keep all manufacturing of its core products in Australia and has recently built its third manufacturing facility in Victoria, which is set to open in the next month. “The new purpose-built facility will help HSP keep up with current demands as well as expand our products internationally,” HSP Director of Development, Max Aimaq, said. “We are so excited to see what the future of manufacturing in Australia will mean for HSP.” If you are interested in working with or for HSP, please contact info@hsputelids.com Australian Automotive Aftermarket Magazine May 2022
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EXPO REVIEW
OUTSTANDING SERVICE REWARDED
Stephen Bird has been announced as the winner of the 2022 AAAA Outstanding Service to Industry Award The AAAA Outstanding Service to Industry Award is the most prestigious of the Australian Auto Aftermarket Excellence Awards, and its winner is also inducted into the AAAA Hall of Fame. 2022 winner Stephen Bird started his career in the Automotive Aftermarket on the 4th of February 1974 under the Repco Management Cadet program. He quickly developed a passion and love for both the company and the industry which set his career on a journey through the ranks at Repco and GPC Asia Pacific. He is now enjoying his wellearned retirement after a distinguished and highly successful career. “I feel very privileged to have worked for a fantastic company in such a strong industry and with some great people,” Stephen said. “For 43 years I just loved going to work. The thing I love most about the Automotive business is that it is truly a people business. Building healthy relationships both internally and externally is critical for success and something I loved to do. It is an industry filled with exceptional people. “I spent over 20 years in the store and distribution network and met some amazing people. I don’t have time to thank all the people who mentored and assisted me during my operations journey, but I would like to thank Wayne Bryant, Douggie Smith and Mal Dunning for their support over the past 30 years.
“Moving into Merchandise was a challenge I really enjoyed. Being a supplier in our industry isn’t always easy but we do have a resilient and enthusiastic supplier base who help us to look after our customers. Some people in the supplier community stand apart from the others through their proactiveness and willingness to go the extra mile – a big thank you to John Zhao and Ron Brooks, Gino Ricuitti, Chris Hatton and Kevin Holmes, Boo Khoo, Gerry Nabarro, Toby Dymond and John Firth. “Throughout my career I worked with some great teams but can say the Automotive Merchandise team was the hardest working and most fun team I have worked with. Again, there are too many people to thank but a big shout out to David Cattunar, Gareth Robinson and Daisy Balcombe. “Thanks also go to our team in NZ. Many years ago, the business made the decision to merge the Merchandise and back office departments of the Australian and NZ businesses. It was a bumpy road at times but with the support of Jonathon Maddren, Louise Sixton, Allister Hughes and Andrew Barry we successfully achieved all our goals. And thanks guys for making my team and I welcome in NZ and also for introducing us to Danny Doolans. “My thanks also go to the Merchandise Leadership team and in particular, Graeme Heine, Linh Chieng
Outstanding Service to Industry Award: Stephen Bird
and Brett Jennings. There were some hard times, good times, ups and downs but we nearly always delivered our numbers and had many laughs along the way. “During the journey I have worked under numerous Managers, EGMs and CEOs, but special thanks go to Gary Dunwell, John Moller, and Rob Cameron for all your encouragement and support and for letting me be me. “But my biggest thank you goes to my wife and children. Their understanding and support allowed me to build my career. Thanks to Claire, Jemma, and Riley. “The AAAA does a fantastic job in representing and championing the industry and I believe it has gone a to a new level over the past 10 years. Thank you to the AAAA for this prestigious award. It is a huge honour and I really appreciate it.” For more information about the awards, visit www.aftermarketawards.com.au
AUSTRALIA-FIRST NISSHINBO BRAKES LAUNCH AT EXPO The 2022 Australian Auto Aftermarket Expo was special for several “firsts” It was the first time the event had run since COVID19, and it was also the first time Adrad had shown brake products on display, but the big “first” for Adrad was the availability of Nisshinbo braking parts in Australia. If you visited the Adrad stand and saw the Nisshinbo products on display, you were part of a historymaking moment for Australia’s aftermarket parts industry, as this was the first time these products were shown in Australia, says Adrad. Adrad offers both the Nisshinbo and Mintex ranges of braking products and says these OE quality
products are expected to be well-received by the market, based on the “excellent pedigree” of the TMD Friction group. Adrad explains that like many other products available from Adrad, these are supplied by globally recognised manufacturers. Not only does Nisshinbo supply parts to the new car industry, but the company also has a history harking back to 1943, before Australia even started making cars; while the history of Mintex dates back even further to 1908. These may be very old and established names, but Adrad says their designs employ the very latest technology. Some of the clever product design features include floating shims that help isolate vibration, or a “J-Chamfer” that reduces squeal throughout the life of the brake pad. New generation Non-Asbestos Organic friction material that incorporates “Strong Ceramic” material also delivers better performance for light commercial and heavy SUV applications.
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A historic moment with Nisshinbo brakes shown for the first time in Australia on Adrad’s Expo stand.
Adrad reports that its other existing product ranges have also expanded, with new additions to its collections of Radiator Packs, Fan Clutches, EGR Coolers, Compressor Kits, Ignition Coils, Gas Struts and of course, Crash Packs for collision repair workshops. For product enquiries or to learn more about Adrad’s everexpanding range, call 1800 628 723. Account customers can also go online to shop for Adrad parts.
EXPO REVIEW
ANTHONY KITTEL INDUCTED INTO AAAA HALL OF FAME The REDARC Chief Executive Officer and Managing Director was celebrated on the first night of AAAE At the Australian Auto Aftermarket Excellence Awards Banquet, REDARC Electronics Chief Executive Officer and Managing Director, Anthony Kittel, was announced as one of the latest inductees into the AAAA Hall of Fame. REDARC is a South Australian based electronics manufacturer currently employing more than 300 people. Established in 1979, the multiaward winning REDARC manufactures a range of Power Conversion Products including Battery Management Systems, Power Supplies, DC/DC Voltage Converters and Inverters. “I am absolutely surprised and shocked to be honest,” Anthony said upon being announced as an inductee. “It has been a wonderful 25 years of owning REDARC and developing a business from eight people in Adelaide to a business of more than 300 people today; and revenue of less than 1 million to more than 150 million,” Anthony said. “It has been an exciting journey. As everyone knows you have to have a great team of people and a great family to support you in this journey and I really appreciate everyone that has backed me and given me this opportunity to succeed. “A belief in manufacturing in Australia is my passion and I believe this country can do and can continue to do much better than we have in the past. I have been glad to see a lot more focus on
manufacturing, particularly during COVID, and a lot can happen in this country, commercialising IP and taking products to the world, and that is what REDARC’s aim is. “I have always had a goal to have the REDARC brand be known internationally, and we are slowly but surely succeeding by breaking into the North America and European markets which was really pleasing, and we still have a long journey to go. I hope to see many more years to come in that success. “I would like to thank our staff, they are a really committed bunch of people – you know when you are in the trenches, and you look alongside you and have a great team to support you, that is when you know you can do amazing things and we have really had some great successes over the years. “The customer is the foundation of our business, and we have some magnificent customers in the room tonight, people that love our brand, people that support our brand and support us as a team, and I really appreciate everything everyone has done for us and our business and hopefully we are able to show that in spades back in the support we have been able to provide you. “This is a continuous journey – people come to me and say REDARC is a great overnight success story but as you know, it is the result of those one percenters, those little things you do each and every year getting better and better, and we
continue to strive to be a global company and a local success story. “This industry supports us, and we are very thankful for what you have done for us and thankful for the results we have been able to achieve. “I am just amazed and delighted to be a recipient tonight and be in such great company and I am very, very humbled to be accepting this award.” The AAAA Hall of Fame Award was established to honour people in the automotive aftermarket industry whose creativity and accomplishments have contributed to the stature and development of the Australian Automotive Aftermarket Industry. Since 1977, the AAAA has recognised individuals whose vision, work ethic, integrity and character have made a positive and measurable impact driving the ongoing development of Australia’s Automotive Aftermarket Industry. For more information, visit www.aftermarketawards.com.au
GATES AUSTRALIA CONCLUDES ANOTHER SUCCESSFUL AAAE The Gates Australia stand was a real crowd-pleaser at the Expo The Gates Australia stand at the Australian Auto Aftermarket Expo (AAAE) showcased Gates’ latest products in automotive power transmission and fluid power. Gates says this was not the only reason the stand attracted many attendees, with giveaways and hundreds of fresh Gates donuts (all individually wrapped to be COVID-safe) also featuring. Attendees also played on two Gates Retro Arcade Game Drums on the stand and the Gates sponsored V8 SuperUte was on display in the Expo foyer. Visitors to the Gates stand had the chance to enter to win the Retro Arcade Game Drums simply by scanning the QR codes printed on the donuts. Other prizes included the Gates retro mini fridge and $350 worth of Penrite Racing Merchandise. Four lucky winners were contacted after the event, and all were very excited with their win. The primary focus of the stand was the Protect the Ride campaign, consisting of three operating 50
Australian Automotive Aftermarket Magazine May 2022
systems of the vehicle, accessory belt drive, timing, and cooling. The Protect the Ride campaign advocates for a full system replacement which ensures more profitable jobs for workshops and less customer comebacks. The Gates Modular Hose was also featured, as with the growing trend towards hybrid and electric vehicles, the more complex modular hoses are becoming more prominent in modern day vehicles. Gates says its Modular Hoses offer great sales opportunities for distributors, resellers and workshops alike. The Gates stand also had two special guests from Gates Denver, Global Product Line Director, Drew Conkling; and VP Aftermarket Global Marketing and Product Management, David Miller, to assist over the three days. Gates yet again sponsored the Expo’s very popular Happy Hour on the Friday evening from 6.00 to 7:30pm, with many flocking to the Gates stand to collect a free beverage and enjoy the great
networking opportunity with other attendees and exhibitors from all over the expo. The Gates Sponsored Penrite Racing drivers Lee Holdsworth and David Reynolds – who was hot off his podium placement at the Grand Prix earlier that day – also came in for a meet and greet and to sign autographs. Accompanying them was Gates’ very own V8 SuperUte Driver, Dean Brooking. Gates would like to congratulate and thank the AAAA on another great Expo, which showcased the strength and resilience of the automotive aftermarket in Australia. For more from Gates, visit www.gates.com
EXPO REVIEW
YOUNG ACHIEVER CELEBRATED
Brendan Sorenson has been awarded the Kim Aunger Young Achiever Award Brendan Sorensen was heralded at the Australian Auto Aftermarket Excellence Awards Banquet as the Kim Aunger Young Achiever Award recipient. The Kim Aunger Young Achiever Award is presented in honour of one of the founders and former Presidents of the Australian Automotive Aftermarket Association, Kim Aunger, who tragically lost his life whilst still in his prime. First presented in 1992, this Award recognises the achievements of an individual in the industry who is under 35 years of age and has demonstrated through their work, their leadership and in their community, all the attributes of a future leader in our industry and society. Completing his apprenticeship in 2010 under the watchful eye of his father at Steve Sorensen Mechanical, Brendan Sorensen soon realised if you could diagnose a car that others cannot, you can win a customer for life, which led him down the path of self-learning as a specialty diagnostician. Embracing the emerging technology connecting technicians around the globe, Brendan set a schedule to study 12 hours spread across the week, after his daily workshop duties, joining seminars and forums from all over the world. This learning was complemented by attending various night and weekend tradesmen level technical classes on emerging vehicle technologies and repair.
In 2015, Maurice Donovan, winner of the 2019 AAAA Outstanding Service to Industry Award, begun a mentorship, and friendship, that inevitably introduced Brendan to a progressive group of likeminded learners, thinkers, and sharers – ‘The Automotive Technician.’ During this time, Brendan established his own YouTube and Facebook presence, firstly on the Sorensen Mechanical page to display their capabilities, then later on ‘The Automotive Technician’ page, teaching innovative diagnostic techniques, accruing millions of views and thousands of subscribers worldwide. His day-job at Steve Sorensen Mechanical incorporates the role of lead diagnostician where he focuses on troubleshooting vehicles and guiding his fellow staff technicians through their own skills growth in the area, as well as the Workshop Manager/Owner role. This leadership mindset certainly led to Brendan’s directorship invitation to TaT, and he has thrived within the website-based company, with Brendan mostly dedicating evenings, to implementing forward thinking ideas to add value to TaT members. With an official role of ‘TaT Technical Team and Training Director,’ Brendan now heads a handpicked group of team members, consisting of some of the best and brightest in their respective automotive fields across Australasia.
Brendan is one of the more recognised trainers on the Australian circuit, praised for his dynamic, practical teaching style; and is also focused on succession planning for his transition into owner of the family business as his parents, Steve and Robyn, plan retirement over the coming years. “What a surprise, thank you very much. I am not an extraordinary person, I am just a hard-working person who had the right people around me; a lot of leaders that are in this room tonight, and a lot of mentors, including Maurice, my parents, and the fellow TaT directors,” Brendan said. “There are young people out there that want to succeed, and they want to see the industry succeed, so if you can take someone on as a mentorship that is the way we are going to get over this skills shortage. “Every one of us has a role. I will be taking some younger guys under our wing, and I urge you to do the same. “I think we have a long and prosperous industry ahead of us.” For more information, visit www.aftermarketawards.com.au
MARKETING EXCELLENCE CELEBRATED The Terry Mahoney Excellence in Marketing Award recognised three leading companies At this year’s Australian Auto Aftermarket Excellence Awards Banquet, the Terry Mahoney Excellence in Marketing Award celebrated Zeder Australia for Whiteline (Bronze), Fulcrum Suspensions (Silver) and Valvoline Australia (Gold). Terry Mahoney was one of the driving forces in the formation of the AAAA. He served eight years on National Council, including two years as President and was awarded the Outstanding Service to Industry in 1998. An accomplished businessman and marketer, this award is dedicated in Terry’s memory and is open to all Australian manufacturers, importers, wholesalers and retailers of automotive replacement parts, accessories, tools and equipment who are members of the AAAA.
branded engine oil, explaining that in 1866, Dr John Ellis discovered the lubricating benefits of crude oil and founded the company that became Valvoline. “The rich history of Valvoline marked the launch of The Original Engine Oil campaign proclaiming the company’s status as America’s first engine oil brand internationally in over 50 countries back in 2019,” Valvoline Marketing Manager for ANZ, Kate Phillips, said. “In 2021, Valvoline ANZ evolved to The Original Engine Oil, returning to our local historical roots, but with a modern twist. “Welcome to You Know – it is short, punchy and harkens back to the heritage of the ‘People Who Know’ and ‘You Know What I Mean’ campaigns.
blend and first high mileage engine oils, Valvoline has consistently shown its focus on innovating and reinventing engine oil for the evolving automotive, commercial, and industrial customer needs. “It’s an honour for Valvoline to receive such recognition from the automotive aftermarket for the campaign.
Valvoline Australia was awarded the Gold Terry Mahoney Marketing Excellence Award for its ‘The Original Engine Oil’ and ‘You Know’ campaigns.
“You Know is a modern conversational term used very naturally by much of the Australian and New Zealand populations. The campaign also honours the longstanding innovation of the company.
“Valvoline has always strived to be at the forefront on innovation with a rich history, including being The Original Engine Oil – that’s one of the key messages of the campaign and why Valvoline have been trusted for over 150 years”.
Valvoline states that it is the first American
“Touting the world’s first racing oil, first synthetic
For more information, visit www.aftermarketawards.com.au Australian Automotive Aftermarket Magazine May 2022
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ACS SHOWCASES LED AUTOLAMPS AT EXPO INNOVATIVE NEW SHINES lighting designer and manufacturer PRODUCTS AT AAAE Theshowcased its latest products at AAAE ACS exhibited a selection of its latest product innovations at the Expo
At the Australian Auto Aftermarket Expo, Australian Clutch Services (ACS) had a range of its latest products on display, including several new performance upgrade kits as well as its universal performance concentric slave cylinder. “Product innovation is a major part of our continued growth both in Australia and overseas and our engineering team has been working hard throughout 2021 and 2022 to develop a range of exciting new products,” ACS Sales Manager, Colin Jevons, said.
ACS showcased its new Xtreme Clutch sprung twin plate organic kits at the show which are designed specifically for high horsepower street vehicles up to 1000 Nm of torque as well as its new universal performance concentric slave cylinder which has been designed as a solution for motorsport applications and for engine or transmission conversions. The new products have been developed to suit an expanding performance market for ACS in Australia and also throughout Europe and the US. “Our new range of sprung twin plate organic upgrades are well suited to high performance street applications which is a popular market for us around the world,” Colin said. “We were also pleased to showcase our new universal performance concentric slave cylinder for the first time in the Australian market. “The CSC has already proven popular in the market and we had some great feedback from visitors at the show.” Also on display were selected products from ACS’ leading brands including ClutchPro, Xtreme Clutch, ClutchPro Commercial and Xtreme Outback. For more information, please call 1800 CLUTCH or visit www.australianclutch.com.au 52
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LED Autolamps said it was proud and excited to showcase its latest in lighting products, active and on display in all their glory at the recent 2022 Australian Auto Aftermarket Expo. LED Autolamps explained that the person-toperson networking missed throughout the last two years is best for securing and strengthening business relationships rather than phone or video conferencing; noting that the response received from visitors to its stand was “beyond belief,” highlighting the importance of this opportunity for brand exposure. LED Autolamps featured its new 385X range of dynamically lit rear combination lighting, stating that the year 2020, which most people would prefer to move forward from and forget, was a time at LED Autolamps when it saw an opportunity that spurned a creative revolution in its lighting design. The 385X range currently offers eight distinctive designs, which LED Autolamps says gives its customers a choice for almost any application, something it says its customers continually ask for when considering their trailer or vehicle designs. The 385X range on display and fully activated at the show allowed LED Autolamps’ customers and potential customers to see the brilliance in lighting design and the ingenious use of multiple options on a one size-based platform, added LED Autolamps. “The response received was nothing short of overwhelmingly positive and following many 4x4 or adventure social media channels over 2021, we can see the encouraging reviews from consumers,” LED Autolamps National Sales Manager, Ashley Piper, said. “This simplistic format paves the way for almost endless variations in style, size, and design, offering design choices in nearly unlimited ways, including exclusive opportunities for OEM manufacturers.” LED Autolamps explained that it had also brought back, by popular demand, its original range of Rechargeable pocket lights, head torches and Workshop Inspection Lamps, which are outlined briefly below. • PL170 Penlight: slim and compact, this penlight is small enough to fit neatly in your pocket and bright enough for instant convenience. It includes a top torch function.
• PL190 Pocket Light: super-bright and heavy-duty for all situations with top torch function and a high and low main light. • HT70 Head Position Lamp: no task will be left unlit with an incredibly bright high-power mode and a battery-saving economy mode with a tilt-adjustable head, including a non-slip elastic headband and an on/off motion sensor. • HH190 and HH190-1 with charging dock: perfect for general workshop inspection lighting, a super-strong rear magnet and magnetic base, including a 180-degree seven-position adjustable body. Also hidden away is a swivel/pivot hook for hanging the light if necessary. • HH340 Workshop Inspection Wand: a super-strong magnetic base with a 120-degree five-position adjustable head that is thin enough to reach into tight spaces where the others can’t. LED Autolamps states that the flexibility built into these lamps ensures your hands are on the task with the light exactly where you need it. They are perfect for a workshop, breakdown, vehicle, 4x4, marine, camping, home or anywhere you need instant lighting, added LED Autolamps. LED Autolamps also mentioned that its latest 2022 catalogue didn’t arrive in time for the show, but is now available to add to your next LED Autolamps order. The new catalogue contains 232 pages of new and existing products with comprehensive and concise information, a handy Function and Application contents page, and a part number Index for easy navigation. The catalogue is also available on LED Autolamps’ website to view or download. “The uncertainty felt by all over the last two years is now eclipsed by the success of the 2022 Australian Auto Aftermarket Expo,” Ashley said. “The refreshing change of showcasing our latest products in person and on full display was not only exciting but a positive move forward for our future. “The Best Stand Award was also a nice surprise and recognition for all our hard work.” For further information, visit www.ledautolamps.com for the details of your local distributor or call LED Autolamps on 03 9466 7075.
EXPO REVIEW
MINISTER SUKKAR RECOGNISED
The AAAA Board has conferred upon Minister Michael Sukkar a special recognition award for achieving national legislative reform for the benefit of the automotive industry and Australian consumers At the Australian Auto Aftermarket Excellence Awards Banquet, the AAAA took a moment to formally acknowledge Federal Assistant Treasurer, the Honourable Michael Sukkar. Minister Sukkar was celebrated for his instrumental role in the passing of the Motor Vehicle Service and Repair Information Sharing Bill. The Bill was passed by the Senate into law in June last year and the new scheme will take effect from 1 July this year. The law will make it illegal for car companies to withhold information from qualified independent mechanics. This will keep the cost of replacement parts, vehicle maintenance and repair affordable and create fair and open competition in our industry. “Interestingly it was at this very dinner in 2009, that we launched the Choice of Repairer Campaign,” AAAA Chief Executive Officer, Stuart Charity, said. “After 13 long years of fighting for this outcome we should congratulate ourselves as an industry for our vision, for our commitment and our resilience. “We never lost faith throughout the campaign and despite how big the battle and how hard the fight, we kept going. “And we have collectively created a legacy that will help secure the future of our great industry. “But we must also recognise that this Law wouldn’t have been possible without political leadership to make it a reality. “Right from the beginning, Minister Sukkar was a champion of this issue – he had supported his local independent mechanic for decades and in his own words – it didn’t matter which car he owned, he always took it to the same repairer because they were trusted by Michael and his extended family.
“He knew this was about consumer choice, about supporting small business and eventually of course, about keeping car service and repair affordable. “And that is no small feat – lots of MPs struggled to understand data sharing. “We met with so many from all sides of politics and worked with eight different competition or small business Ministers – and while many were supportive, Michael Sukkar accepted that the system needed fixing and he championed the cause. “We cannot, and should not, underestimate how hard this was to guide through the political and bureaucratic hurdles of government. “It took a great deal of courage and commitment firstly, to get the Morrison Government to commit to legislation, then to get it drafted and finally to argue the legislation through Cabinet requiring the sign off of 12 other Ministers. “We give our political leaders a pretty hard time, but we do need to recognise and acknowledge outstanding vision and leadership when we see it. “The AAAA Board of Directors felt strongly that it was time to recognise that we wouldn’t be where we are today if not for the leadership of Michael Sukkar.” The Minister’s Chief of Staff, Barmak Amini, accepted the award on behalf of Michael Sukkar while the Minister addressed the audience through a video message. “Thank you for this very special recognition award,” Minister Sukkar said. “In accepting this award, I would like to acknowledge the crucial role of you, the AAAA and the independent service and repair sector have played in getting these reforms across the line, particularly to Stuart Charity and his team
for the outstanding work that they have done in supporting me. “You made it clear that the previous voluntary policy arrangements with manufacturers around sharing service and repair information just weren’t working. “Independent repairers were being left without the information they needed to able to do their jobs, and around one in 10 cars being taken into repair workshops were being affected by a lack of access to service and repair information. “It was a long road, but we are close to the finish line with the mandatory scheme set to commence on the 1st of July this year. “The new mandatory scheme is world leading legislation which will require car manufacturers to share service and repair information with independent repairers at fair market price. “Under these reforms, car owners will be able to go to the repairers of their choice without worrying about whether they have the information to do the job. “It will level the playing field for independent repairers and give Australians ultimately more choice over where they service and repair their car. “I was also pleased to recently announce the appointment of the newly established, industry led, Australian Automotive Service and Repair Authority to administer the scheme and a $250,000 grant to the Authority in order to establish an online portal to facilitate access to the information. “The success of this scheme wouldn’t have been possible without the industry support, and I want to thank all of the industry leaders for their support to make this happen and to have the reforms in practice. “Thank you again, I am very grateful for this award.” For more information about the Awards, visit www.aftermarketawards.com.au
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EXPO REVIEW
MICHELLE VIZZUTTI HONOURED AT AAAE
Michelle has been recognised for her 30 years of outstanding and dedicated service to the AAAA At the Australian Auto Aftermarket Excellence Awards Banquet, the AAAA was pleased to announce a special recognition award for one of its most dedicated and long-serving staff members, Michelle Vizzutti.
and in life and many of those relationships remain strong even after people move on. She is also loved and admired by the Board and membership and works tirelessly to ensure the AAAA ship remains on course, no matter what is being thrown our way.
“The Board, staff and members of the AAAA were very, very fortunate that 30 years ago Michelle Vizzutti made the decision to take on a casual role helping out at the business where her sister Kelly worked,” AAAA Chief Executive Officer, Stuart Charity, said.
“Put simply, Michelle is the heart and soul of the AAAA. I have worked alongside her for 16 years and I can say confidently that we wouldn’t have achieved what we have without her. Not only does she keep the office running efficiently, but she also is the person that works night and day for months to enable events such as this banquet, this morning’s breakfast and the entire awards program and Expo to run so seamlessly. It really is an amazing achievement.”
“Back then the AAAA was led by David Wright and leased office space at Monash University in Clayton. We were a pretty small affair then with the Executive Director the only full-time employee supported by part time administration and bookkeeping staff. “Once Kelly decided to move on, Michelle took over her role, and the rest as they say is history. Michelle grew with the AAAA business, moving from part time to full time in 1998, being promoted a number of times over the years with her current role being Manger Administration and Major Events. “Everyone that knows Michelle absolutely adores her. She is such an amazing, selfless, dedicated and giving person that genuinely cares about people. She has taken so many of our staff over the years under her wing to mentor them in work
As part of the Award, Michelle received a travel voucher for $4,000 so she can finally take a welldeserved holiday. “Being recognised for something like this is right out of my comfort zone,” Michelle said. “Under Stuart’s management I have been extremely lucky to have been given great opportunities including managing the Australian pavilion at Automechanika Frankfurt. “I am also very fortunate to be part of a hardworking and professional team past and present. Not everyone is lucky enough to be able to say that they love coming to work most days.
“Seeing the AAAA evolve and what it has achieved under three CEOs I have worked with, each achieving amazing things during their tenure, has been extremely rewarding. “The team has now grown from two when I started to an amazing team of 15 hard working professionals which also includes the AIC team. “Putting on these events is very time consuming, and I have been absent from my family for a couple of months, so thank you to my amazing partner Bert and my beautiful daughter Danica for their support in the lead up to this. Thank you for being supportive. “Thank you so much for this recognition, this night is all about reconnecting, so let’s enjoy the fact we can come together and celebrate this amazing industry.” For more information, visit www.aftermarketawards.com.au
NAPA AUTO PARTS TURNS THREE
NAPA Auto Parts says it continues to cement itself as the destination for aftermarket parts in Australia Having recently celebrated its third birthday in April at the AAAA Expo, NAPA Auto Parts continues to grow from strength to strength.
you with how to select the right part the first-time round, to get your customers and fleets back on the road safely.
Backed by a national network of 50 branches (with more on the way), each equipped by Australia’s widest range and diverse application knowledge, NAPA Auto Parts says it is helping workshops drive efficiencies like never before.
NAPA states that its knowledge and expertise is fundamental to the business, and a true point of difference in the industry.
Whether it’s a minor servicing job, or big project up on your hoist, NAPA Auto Parts says you can count on the NAPA team to have a wide range of parts from leading brands on offer across Air Conditioning, Braking, Clutch, Driveline, Electrical, Engine Cooling, Servicing, Steering and Suspension and Workshop Tools and Equipment.
Through utilising over 90 years of aftermarket industry knowledge and experience from heritage business banners Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts, your local NAPA Auto Parts branch are experts in servicing the needs of mechanical, electrical and thermal specialist customer channels.
However, whilst having the widest range of products available to professional workshops is important, so is having the knowledge to select the parts for the right application.
This knowledge is evident with parts application information and data available from within their leading online systems, NAPA ProLink, printed catalogues and of course, expert teams available to answer customer questions and recommend the correct parts needed to complete the job at hand.
The NAPA Auto Parts team says it can deliver this knowledge across a broad spectrum of customers, stating that its team has the knowledge to assist
This expertise continues into its own branded label, NAPA, which offers a comprehensive suite of engine oils, filters for air, oil, fuel and cabin,
wipers, timing kits and power steering kits and a lot more. Designed by aftermarket specialists and backed by comprehensive warranties, these logbook service consumables are designed to give you confidence in the workshop, says NAPA Auto Parts. For more information about NAPA Auto Parts and its widest range of automotive specialist and mechanical brands for your workshop, speak with your local NAPA Auto Parts team. For your nearest branch, visit www.napaparts.com.au/locations Australian Automotive Aftermarket Magazine May 2022
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HULK 4X4 DOOR STEP INNOVATION RECOGNISED The product received the Most Innovative New Aftermarket Product Award in the 4WD category CoolDrive Auto Parts’ Hulk 4X4 Adjustable Vehicle Door Step was named as one of the Most Innovative New Aftermarket Products at the 2022 Australian Auto Aftermarket Expo (AAAE). At the Expo – where CoolDrive displayed its expansive offering and expertise across multiple stands – the Hulk 4X4 Adjustable Vehicle Door Step stole the show, claiming top honours in the 4WD category.
“We are thrilled that the Hulk 4X4 Adjustable Vehicle Door Step has been recognised by the aftermarket industry for its innovative features and functionality,” CoolDrive Auto Parts Product Manager, Ben Fraser, said. “The Hulk 4X4 Adjustable Vehicle Door Step is a product that was engineered to innovate. Our team saw a product commonly used by off road enthusiasts and improved on it in nearly every aspect. “Since its launch, it has quickly become one of the most popular lines in the rapidly expanding Hulk 4X4 range.” The Hulk 4X4 Adjustable Door Step is the only patented product of its kind that universally works on both the front and back doors of most vehicles, giving its users more access to the roof. With its long extendable platform, it allows for a safe, flat grip, all while being strong, yet compact and easy to transport. The ultimate aim of the Hulk 4X4 range is to be a trusted partner in the off-road lifestyle, providing everything required to fit out off-road vehicles completely. The team at Hulk 4X4 are said to be enthusiasts themselves, understanding what the industry wants and needs, ensuring the product range responds and expands in line with the latest trends and customers’ needs.
CoolDrive almost took home a second accolade from AAAE, with its stand one of the finalists for the “Best Stand Over 36sqm” award. The expansive stand had dedicated displays for each of CoolDrive’s own brands – Hulk 4X4 outdoor accessories, Jaylec electrical and rotating products, Jayair air conditioning products, Jayrad engine cooling components, AFI engine management components, Aunger automotive accessories, Bremtec Brakes and Ignite lighting. CoolDrive also had a dedicated Racer Industries stand, where it showcased the motor racing parts and components available from Australia’s leading motorsport store. Complementing CoolDrive’s strategic business expansion, there was a dedicated stand showcasing its Tools and Equipment category, as well as one for XS Injectors, following its recent acquisition of Injectors Online. For further information on CoolDrive Auto Parts, visit www.cooldrive.com.au
GUD IMPRESSES AT AAAE The GUD team brought all of its brands together at AAAE When GUD made its latest acquisition of AutoPacific Group in January 2022, the challenge was laid down: showcase the GUD portfolio journey and demonstrate the power of bringing all brands together at the 2022 Australian Auto Aftermarket Expo. In April this is exactly what the team from across the GUD network presented at the Expo – sixteen iconic and instantly recognisable brands in the GUD stable and over 50 products on display were all anchored around a brand-new Toyota LandCruiser 300 Series that was decked out and tricked up for the show and connected to a Cruisemaster trailer fitted with an Auto Ride Hide system. Among the “new news” on the stand was: • Four new bull bars from East Coast Bullbars, all specifically designed for the LC300. • The new Rola Ridge Mount system for mounting flat trays to the roof of vehicles as well as a prototype on fully equipped canopies. • A brand-new Uneek 4x4 Crawler Bar designed 60
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for the LC300. The frontal protection steel bumper was accessorised with two pairs of Narva Driving Light as well as an integrated Narva Light Bar and DRLs. • Upgraded brake disc rotors from Disc Brakes Australia which had been made specifically for the new LandCruiser. The stand was not all about “new news” either, with GUD stating the impact and inherent strength the collective brands have and how they complement each other was clear. From all around vehicle protection, to lighting, power management, trailer manufacture and maintenance and cargo, there were products everywhere. There were still more aspects that were either not on the vehicle or not visible. Upgraded clutches, although not relevant to the Landcruiser 300, were very relevant to the 70 Series LandCruiser and Clutch Services Australia showcased the popular Extreme Outback Extra Heavy-Duty Upgrade,
which it says is the clutch system of choice for a modified 70 series. Similarly, Ryco provide filters for a variety of uses throughout the vehicle. Although not obvious from the outside, they play a critical role in the ongoing running of the vehicle. Ryco filters are developed and tested in Australia to withstand Australian conditions. The back of the stand showed off a CSM Service Body that had been effectively accessorised with Narva Work Lamps, a Projecta Invertor and Rola Ladder Rack, demonstrating the ultimate service body. For more information, visit www.autopac.com.au
EXPO REVIEW
STAND-OUT STANDS TURN HEADS
The AAAE exhibitors turned plenty of heads, with the stands of two companies in particular singled out for recognition As part of the Australian Auto Aftermarket Excellence Awards Banquet, Awards were bestowed for Best Stand 36sqm and under, and Best Stand 36sqm and over. These awards, recognising the best and most innovative stands of the Expo, were presented to LED Autolamps and ZF in Oceania respectively. In deciding the winner, the judges considered the overall presentation of the stand including design, construction, layout of product, use of colours, lighting, signage and attention to detail. LED Autolamps National Sales Manager, Ashley Piper, explained that LED Autolamps’ stand required an all hands on deck effort. “It is nice to have the recognition, we put a lot of work into the stand. Our stand builder had shut down – it has been hard the past couple of years for the stand builders, so when we found we had no stand builder we had to put a lot of work in to get it up and running,” Ashley said. “Our product range moves quite fast, so we had to update all of the lighting which is a big job.
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Everybody came together to make this all happen. “(Being at the Expo) has been like a bit of a family reunion; it is really good because you get to see all of your customers in the space of three days which would usually take you about six months to see that amount of people.
Best Stand 36sqm or less: LED Autolamps (Aust) Pty Ltd
“Being a member of the AAAA helps give us a lot of access to industry knowledge, and support programs within Australia and overseas,” Ashley added. Head of Oceania for ZF, Mark Lowe, said it was fantastic to be back at AAAE to showcase ZF’s commitment to and expertise within the Oceania region. “What a fantastic honour for the ZF Oceania stand to be named Best stand over 36sqm at the recent AAAE,” Mark said. “With all stands automatically entered into the Best Stand categories, and with over 210 exhibitors at the event, we are thrilled that ours stood out and was recognised with this accolade.
Best Stand over 36 sqm: ZF Services Australia Pty Ltd
“The ZF team worked incredibly hard when planning out the stand to ensure that not only did it clearly communicate our brands and products, but that it was also visually pleasing and welcoming to visitors.” For more on the Awards, visit www.aftermarketawards.com.au
EXPO REVIEW
COLLISION REPAIR EXPO CONTINUES TO IMPRESS The leading industry trade show for the smash repair sector was a must attend event for all workshops The 2022 Collision Repair Expo brought together the best of the collision and repair industry under one roof at the Melbourne Convention and Exhibition Centre. The Expo, co-located with the Australian Auto Aftermarket Expo, featured the nation’s most comprehensive exhibition of body finishing materials, crash repair equipment and tools all in one location. The collision repair segment of the Australian automotive aftermarket industry is constantly
dealing with emerging technologies and repair techniques along with new and exotic materials. With this in mind, a strong focus in the event’s planning was on ensuring that visitors were able to experience the latest innovative products and services in the industry as well as high quality education and networking opportunities. With the theme ’The Future of Collision Repair is Here’, and debuting a range of fantastic new initiatives and features, the Expo was an unmissable event. Visitors saw the latest collision repair equipment, body finishing materials, tools and accessories, new technology and trends.
displayed incredible live demonstrations from the onsite Lowbake Spray Booth via a big screen.
In addition to viewing the industry’s best products and talking to Australia’s finest suppliers, repairers were also able to attend valuable seminars designed to help grow their businesses.
The show was sponsored by SAPE Group, a leading Australian distributor for Glasurit and Baslac paints for BASF Australia and also supplies a vast array of collision repair equipment and consumables to vehicle repair facilities around Australia.
For the first time, the Expo incorporated a standalone seminar stage on the CRE show floor, which delivered a free comprehensive training and education program sponsored by I-CAR and
For more information, visit www.collisionrepair.com.au
SAPE joined with more than 80 top Australian and international brands exhibiting at the Collision Repair Expo.
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SUPERCAR STARS ENTERTAIN AT AAAE On the Friday afternoon of the Expo, a trio of star Supercar steerers visited the Expo Tickford Racing’s James Courtney and Thomas Randle were joined by Tim Slade of the CoolDrive/ Blanchard Racing Team for a special panel hosted by Paul Marinelli on the Friday afternoon of the Australian Auto Aftermarket Expo.
Grand Prix on my birthday, but the big highlight was that I got to have Fernando Alonso drive my car and take me for some hot laps,” Thomas said.
As part of the panel, the trio discussed a range of topics including James Courtney’s 500th round milestone, the outcome of the 2021 F1 Championship, the incoming Gen 3 Supercars, the return of the Adelaide 500, and racing at the Australian Grand Prix – which was being held in Melbourne that same weekend
On the incoming Gen 3 car, Tim Slade and James spoke about the progress and reasons behind its introduction.
“It has been amazing,” said James of his milestone, “there are so many amazing stories throughout that time and people have been asking me what is the one thing that stood out and for me, it is all the relationships there have been with some amazing people and opportunities I wouldn’t have been able to do or people I wouldn’t have been able to meet if I wasn’t doing what I do. “I still wake up every morning and pinch myself. I still can’t believe I get paid to race a car; I have never had to work a day in my life really.” Also enjoying a special milestone at the AGP was Thomas Randle, who celebrated his birthday on the Thursday by sharing his Supercar with none other than two-time World F1 Champion, Fernando Alonso. “It was pretty cool to be driving a Supercar at the
“It was really cool, and it was the first time he had driven a Supercar.”
“There are a number of reasons why we are going to what we are going to. Essentially one of them is to make the racing better as at the moment it is quite hard to follow close on fast tracks because you lose the aerodynamic grip you have on the front of the car when you are close to a car in front and the front tyres get hot and you drop off, so it is hard to pass. So, they have changed some things with this new spec car to try and fix that,” Tim explained. “Cost is another big thing, to try and get the cost lower and the running cost lower too so it is more cost effective to the teams and also more road relevant as well. If you look at the current Mustang it looks quite different to the road going version so the new gen cars, the Camaro and Mustang, will basically look the same as the road car.” “It is a lot lighter as well which will be good. It is also a bit wider and looks a bit meatier and beefier and I think it has a better look to it. It looks like the road car, so that is good for ‘racing on Sunday, selling on Monday,” added James.
Also discussed was the impending comeback of the Adelaide 500 – a topic close to Tim’s heart as a South Australian. “South Aussie or not, I think the whole industry is super excited to have that back on our calendar. I think it is the best event of the year, and the State really gets behind it. It is a mega event, at its prime (it had) 270,000 people over four days,” Tim said. “We all love going there, the track is super fun and I guess it is physically taxing as well. It will probably be a bit easier having it at the end of the year after a full year of racing rather than as the first race of the year. “The location of the event being in the heart of the city is pretty amazing, and for me being a South Australian I have a lot of memories of gong to the track with my dad as a little whippersnapper, so it probably means a little bit more to myself and the other South Australian drivers.” For more on the activities that were undertaken at the Expo, please visit www.autoaftermarketexpo.com.au
VERY SUCCESSFUL AAAE FOR BURSON AUTO PARTS Australia’s Burson Auto Parts has enjoyed another highly successful Australian Auto Aftermarket Expo Burson Auto Parts welcomed thousands of trade customers to its huge and well-equipped stand across the three-day event in April. With areas allocated to Burson Equipment, including the latest in diagnostic and general workshop equipment, the stand also provided examples of service parts along with abundant product information. This combined with advice from what equated to several hundred years of experience from the Burson teams manning the stand, ensured that every visit was a worthwhile one. The stand also featured examples of the world leading Burson Auto Parts range of Hunter wheel service equipment, high tech inspection lanes, along with a selection of the company’s ever growing, high quality private brand automotive parts ranges. Adding a racey theme to the stand was the Burson Auto Parts Peugeot TCR car that enabled motorsport fans to get a good close up look at this
state-of-the-art international race car as raced by Ben Bargwanna in the TCR Australia Series. The Burson Auto Parts stand also offered customers a good place to relax while walking through this huge trade fair, with supplies of refreshing filtered water and a full barista service on duty throughout the event to keep energy levels high. Ranking as a finalist in the AAAA Most Innovative New E-Commerce Solution Award for 2022, the Burson EzyParts online ordering and quoting solution was also on display at the Burson Auto Parts stand, which proved to be of major interest to many trade customers. “It was very clear to all of us that our customers have been eager for face-to-face trade exhibitions to return given the numbers of customers we welcomed throughout the three days,” Burson Auto Parts General Manager, Frank Petrucelli, said. “It was good to see so many people from the
smallest independent workshops to the largest chains at the AAA Expo, along with so many of our local and international suppliers. It had been too long and it is full power ahead from here. “It was also a privilege to address the Gala Dinner attendees and deliver a message on behalf of myself and the entire Burson team.” To contact your local Burson Auto Parts store, call 1300 BURSON (287 766) or visit www.burson.com.au Australian Automotive Aftermarket Magazine May 2022
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SEMINARS DRIVE WORKSHOP SUCCESS
The Workshop Whisperer presented on two topics at the Australian Auto Aftermarket Expo
NEW-FORMAT SEMINAR SERIES A HIT AT AAAE For the first time, many of the Expo’s seminars were brought down to the show floor
The comprehensive and free-to-attend seminar program held over the three days of the 2022 Australian Auto Aftermarket Expo (AAAE) provided unparalleled education opportunities for automotive businesses. For the first time, the Expo – proudly sponsored by Repco – incorporated a stand-alone seminar stage on the show floor in a move which proved hugely popular with show attendees and exhibitors.
Rachael Evans, who says she is Australia and New Zealand’s number one Auto Repair Shop Business Coach, took to the stage twice at the recent Australian Automotive Aftermarket Association’s first Expo since 2019. After nearly three years of delivering exclusively online events, Rachael was excited for the opportunity to deliver two compelling sessions as part of the Australian Auto Aftermarket Expo’s Seminar Series. Rachael’s first seminar was ‘The Five Steps To Workshop Success’ presentation. As a business coach who has actually owned and operated her own fixed and mobile automotive workshops, Rachael’s coaching strategies are said to be not just inspirational, but also practical, realistic and have shown proven success with her client base. Her second seminar of the afternoon was on ‘The Key To Improving Customer Service In The Auto Repair Industry.’ Demonstrating that she’s capable of implementing wins for both her clients and their customers, Rachael took the crowd through the five key principles to improving customer service, and how those principles ultimately improve profit, total sales, and overall bottom line in your business. Rachael’s automotive coaching business, The Workshop Whisperer, is in its eighth year of operation. She explains that in that time she has helped hundreds of clients see real, positive change in their businesses, including cashflow, top line, team culture and work/life balance. For more information about The Workshop Whisperer or if you’d like the notes from Rachael’s sessions, Rachael says you should not hesitate to reach out. For more information, visit www.workshopwhisperer.com or SMS 0480 017 783. 66
Australian Automotive Aftermarket Magazine May 2022
A hand-picked selection of respected industry experts offered practical knowledge on the topics that matter most in engaging and thoughtprovoking seminars which were designed for everyone from workshop owners and managers who wanted to gain an edge in business, through to automotive technicians looking to upskill their knowledge and further their careers. Amongst the line-up was the highly anticipated “Our skills shortage: attracting great staff and keeping them” seminar which featured a solutions-focused panel discussion by AAAA Director of Government Relations and Advocacy, Lesley Yates; mycar Chief Executive Officer and AAAA Board Member, Adam Pay; Capricorn Group Chief Executive Officer, David Fraser; and the Automotive Dealer Association’s Chief Executive Officer, James Voortman. Another topic that inspired workshop owners was the “How high performing workshops use data to boost performance” presentation by Ben Selwyn of ACA Research and AAAA Head of Membership and Marketing, Tiffany Conway. Providing insights into how workshops can use data to make better decisions to improve their performance, this seminar proved popular and included the demonstration of a number of the AAAA’s data tools, which attendees also had the opportunity to try for themselves throughout the show at the AAAA expo stand.
Another banner topic was the new Motor Vehicle Service and Repair Information Sharing Scheme, which will become Law on 1 July 2022. AAAA’s Lesley Yates presented the ‘Fair and Open Competition in the Automotive Industry’ seminar, explaining how the new law will work, how it will increase competition and choice for consumers, and how it will guarantee fair and open competition in the industry. Meanwhile, NASTF Executive Director, Donny Seyfer, provided an exclusive firstlook demonstration of the new secure data release model that will be used by Australian automotive businesses come July 1 in the ‘Demonstrating Australia’s Mandatory Data Sharing Release Model’ seminar. In keeping with its theme, ‘The Future is Here,’ the Expo also presented a number of educational opportunities around Electric Vehicles, including the “Electric Vehicles Trends and Opportunities” presentation hosted by AAAA Chief Executive Officer, Stuart Charity. This seminar discussed the answers to a wide array of questions in this space, such are EVs a business opportunity or will they result in a smaller independent repair network? Are EVs the end of our industry as we know it or a new beginning? When will customers start asking if you can work on their EV? What should you do to prepare? And what can government do to support you and future EV owners? Workshop success and customer service was also addressed as part of the seminar schedule, with ‘The Workshop Whisperer’ Rachael Evans presenting “Five steps to workshop success” addressing the biggest mistakes workshops make and providing the action steps you need to take to grow a profitable auto repair shop. Each seminar ran for approximately 45 minutes and entry was free of charge to all registered visitors for the 2022 Australian Auto Aftermarket Expo and Collision and Repair Expo. For more on the Expo, visit www.autoaftermarketexpo.com.au
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MANDATORY DATA SHARING LAWS A REALITY AAAA explains new laws at AAAE
After years of presenting seminars at various Expos and Conferences about the AAAA’s campaign for mandatory data sharing laws, the Association’s Director of Government Relations and Advocacy, Lesley Yates, was excited to explain how the newly passed laws would work to an enthusiastic audience at the recent Australian Auto Aftermarket Expo. Lesley outlined that the new law was introduced into Parliament on the March 24, 2021, and that the House of Representatives passed it in May before the Senate ratified it in June. She told the audience that the Australian Competition and Consumer Commission (ACCC) can enforce it and penalties of up to $10 million apply for car manufacturers and importers in breach of the law; and that auto manufacturers and importers must abide by the law from July 1, 2022. She explained the new law amends the Competition and Consumer Act 2010 to “establish a scheme that mandates that service and repair information provided to car dealership networks and manufacturer preferred repairs be made available for independent repairs and registered training organisations to purchase at a fair market price; and Copyright Act 1968 to provide that the statutory licensing scheme for educational institutions does not apply to such information.” Lesley highlighted that the principle is to provide
fair competition in that independent repairers get access to all information required to diagnose, service and repair a vehicle. The scheme includes access to security information and Electric Vehicles. She said there is a clear definition of fair and reasonable commercial terms and also a statement about accessible format, meaning “real-time or today.” Lesley also told the audience that the law outlines the establishment of an industry body to ‘operationalise’ the scheme, explaining that the Government has appointed the Australian Automotive Service and Repair Authority Limited (AASRA) as Scheme Adviser for the mandatory scheme. Lesley outlined AASRA’s core functions as providing information about the operation of the Scheme such as where to access repair information as well as subscription costs; and facilitating access to safety and security information for Australian repairers and registered training organisations (RTOs). She said vehicle manufacturers obligations are: • Offering to supply information used for conducting diagnostic, service or repair activities for scheme vehicles to all Australian repairers and scheme RTOs; • Charging no more than the fair market value for the information;
• Supplying scheme information (immediately in most circumstances) once the repairer has paid the agreed price; and • Restricting access to safety and security information to individuals who meet specified access criteria. She said AASRA would work as per the following: • AASRA members will pay a fee to be validated as “fit and proper” with the definition of such included in the scheme rules. A validation fee will also be required for ‘EV professionals.’ • The AASRA registration process will be recognised by participating carmakers – their system will ‘know’ what level of information you are validated to access. • Carmakers will earmark a small portion of their new revenue stream back to AASRA to assist with operating expenses, system updates, and maintenance. For more information visit www.aaaa.com.au
EXPERT UNVEILS AASRA PLATFORM
Donny Seyfer took the covers off Australia’s Mandatory Data Sharing Model at AAAE Donny Seyfer, Executive Director of the Americanbased National Automotive Service Task Force (NASTF), travelled from the US to unveil the new portal of the Australian Automotive Service and Repair Authority Limited (AASRA) at the recent AAA Expo.
The Australian platform will be based on the NASTF model, a tried-and-true SDRM system that has been effectively facilitating the secure transfer of diagnostic and reprogramming information between US vehicle manufacturers and independent repairers for over a decade.
Donny has more than 40 years of automotive experience as a technician, manager and service consultant. For the past five years Donny has held the role of Executive Director of the NASTF, which is a cooperative effort among the automotive service industry, the equipment and tool industry and automobile manufacturers to ensure that automotive service professionals employed outside the OEM franchise system in the US and Canada have the information, training, and tools needed to properly diagnose and repair today’s high-tech vehicles.
The new SDRM will also provide repairers with access to immobiliser, pin and keycode information plus electric and high voltage vehicle repair information.
Across two seminar sessions, Donny shared his considerable experience from the US, and demonstrated the system that will support Australia’s soon to be released Secure Data Release Model (SDRM).
Australia’s Motor Vehicle Service and Repair Information Sharing Scheme will come into effect on July 1 this year after a tireless campaign championed by the AAAA on behalf of the country’s independent repairers.
“The NASTF platform was chosen because, over many years in service, the system has been continually improved to make the process more streamlined, easier and secure for technicians who use the platform regularly,” Australian Automotive Aftermarket Association Chief Executive Officer, Stuart Charity, said.
Donny’s presentation, led by a clever Star Wars themed video to bring the audience up to date with Australia’s recently passed laws, took participants through how the NASTF model will be adapted to fulfill the needs of the Australian scheme. His 25-minute presentation was followed by a lively question session where audience members had their concerns answered. Complimenting Donny Seyfer’s sessions were further education opportunities surrounding the forthcoming law, including a Mandatory Data Sharing seminar by Lesley Yates, AAAA’s Director of Government Relations and Advocacy (see separate story above). For more information, visit www.aaaa.com.au Australian Automotive Aftermarket Magazine May 2022
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AUTEL LAUNCHES NEW ADAS MAXISYS IA900WA SYSTEM The new system was officially released and celebrated at AAAE During the Australian Auto Aftermarket Expo, Autel released its newest ADAS system: MaxiSys IA900WA. The system was not only launched at the Expo, but also celebrated with the “2022 Most Innovative New Servicing Product” Award. The new IA900WA can be used to calibrate ADAS sensors and cameras, and also to perform wheel alignments. It comes with all the necessary software to perform both tasks. Autel explains this versatility is all the more interesting because often, before proceeding with the calibration of ADAS equipment, the verification and correction of wheel alignment are required. As such, Autel says this process can improve maintenance shops’ efficiency and profitability. Thanks to a 24-inch touchscreen monitor, which can be simulcast from a MaxiSys Ultra, the IA900WA includes bi-directional control functionality, allowing for a quick and efficient working experience. MaxiSys Ultra Tablet can be cradled on the lift or
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the steering wheel with controls, and the interface can be used as a PC for wheel alignment and a live alignment reading display. Illustrated alignment instructions, live readings, required tools, and adjustment locations are displayed on both the Ultra and monitor screen. The IA900WA is equipped with robotic frame movement, so that ADAS calibration target heights can be set with the push of a button. With six high-resolution cameras, the IA900WA can realise high-precision optical Measurement. Wheel alignment cameras can automatically track the height of wheel targets on lift. Further, Autel explains that inside its ADAS calibration software is the industry’s fastest and most accurate frame placement, where setup takes as little as one minute. The IA900WA is also equipped with step-by-step illustrated full-colour instructions, helping the users to complete ADAS calibration processes without wasting any time. Combined with vehicle inspections of tyres, brakes, suspension, steering, and more, the
IA900WA can generate a comprehensive report after performing diagnostics. At the same time, it can mark service recommendations and attach photos and notes on the report, delivering a visually appealing and clear look at a vehicle’s condition to users. Autel says it is confident that the new IA900WA will be your surprising partner, and will upgrade your repairing experience to a higher level. Autel invites interested parties to contact their local authorised distributor.
EXPO REVIEW
TRAINING FOR THE INDUSTRY’S FUTURE AT THE AAAE JAS Oceania launched a new initiative at the Expo JAS Oceania says it is one of the last true Auto Electrical Specialists in the market with strong network coverage, knowledgeable staff and an extensive range of OE and aftermarket auto electrical products across lighting, rotating, accessories and power products. A highly specialised and trusted trade supplier for over 15 years, JAS Oceania successfully launched the company’s new training team at the Australian Auto Aftermarket Expo, engaging with many in the industry over the three-day trade fair. JAS Oceania showcased the training services available with numerous live demonstrations of the Rotating Electrical Test Bench, Refrigerant Simulator and other new products. The company also used the Expo to demonstrate the many applications and ease of fitting of the new “game changing” LV 4505 Alternator Sensing Ignition 12/24V Relay, a simple to fit device that not only saves on labour but also materials costs. The AD100 Smart Alternator Tester simulates vehicle charge control without removing the alternator from the vehicle. The “plug and play”
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simplicity along with the control and functionality of the AD100 whilst the unit is still in-situ were of major interest to AAAE attendees. The JAS Oceania Training Team also demonstrated refrigerant idenfitier A18-5015, a critical piece of equipment in the current workshop, as it maintains the quality of the refrigerant being recovered and limits the chances of contamination during reclamation. The team also presented the air conditioning simulator to display the effects of poor airflow over a vehicle’s condenser and the subsequent high pressure developed. “The AAA Expo enabled us to strongly display the added support that we are providing to our customers. We want to keep them informed of technical changes and updates in the industry and introduce techniques and tips for modern equipment and products used,” JAS Oceania Group Training Manager, Mark Bailey, said. “We also want to ensure our customers get the best out of a product. We source the best products and to get the best results we support our parts in-use in the market. All of this works as
a feedback loop in quality control and continuous improvement in the knowledge gathered from the products in-use by the trade.” The company says it is committed to the continued development of courses and trade customer support as the Australian car parc evolves and the recreational vehicle industry grows. JAS Oceania is supported by the resources of Australasia’s largest automotive aftermarket company, Bapcor Limited. For more information, visit www.jasoceania.com.au
EXPO REVIEW
BAPCOR SPECIALIST 4WD PRODUCTS STEAL THE SHOW BAPCOR’s stand was located within the newly introduced AAAE 4WD Innovation Zone The 2022 Australian Auto Aftermarket Expo (AAAE) saw the first trade exhibition of a selection of premium quality BAPCOR Specialist 4WD products in the one place. The BAPCOR Specialist 4X4 stand featured BAPCOR’s latest 4WD product ranges covering steering, suspension, lighting, battery technology and accessories were on-show, including the Roadvision Stealth range of high quality, high tech driving lights and bar lights for all 4WD applications. The world-renowned Koni brand of premium quality shock absorbers were also on show, including the international rally proven Koni RAID shock absorbers. That range was joined by Koni OffRoad, Koni Heavy Truck / Light Truck, Koni 4x4 and Koni SUV shock absorbers. Also showcased was Roadsafe, with a small sample of what BAPCOR says is Australia’s largest range of steering and suspension parts on display – each manufactured specifically for Australian conditions and supported by a team who have
been working on steering and suspension in this country for generations. Roadsafe also introduced the Nitro Gear and Axle product to the aftermarket, a brand it exclusively distributes to Australia and New Zealand. BAPCOR says Nitro Gear ranks among the best in the industry and uses better materials, better machining and lapping with optimum heat treating processes, to ensure a strong, quiet-running, longlasting setup. Blackhawk was also on-show, heroing its renowned Upper Control Arms and putting on display their ability to design products to suit specific 4WD enthusiast requirements. The Expo also provided an exciting prelude to new Blackhawk product that will be hitting the market very soon. The stand also featured premium quality Protex Ultra 4WD brake rotor and pad products, along with BAPCOR’s Direction Plus Diesel fuel filter product range and a selection of PIAK bull bars. To celebrate the long-awaited return of AAAE, BAPCOR Trade hosted a competition for all of its
4x4 stand visitors to enter to try and win a Chicane Tool Chest filled with a set of Chicane Tools. The lucky winner was Dragan Vasic, from Lovells Automotive Systems (NSW). For more information, visit www.bapcor.com.au
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THE NEXT BIG CHALLENGE
With the Mandatory Data battle seemingly won, the Aftermarket industry’s next fight will be tackling skill shortages Addressing the issue of skills shortages is looming as the next big challenge for the Automotive Aftermarket. AAAA Director of Government Relations and Advocacy, Lesley Yates, says that the top concern on every recent survey that the AAAA has commissioned is the problem of not enough skilled technicians to fill available positions. Lesley led a panel discussion at the recent AAA Expo to address the issues surrounding skills shortages. She explained that the skills shortage is an industry wide issue and that on average every automotive business in the country has at least one vacancy. “It is particularly bad in WA and Queensland. Automotive jobs are constantly the most advertised in WA and Queensland, which is good data that we can use to show Governments because we have a hard time convincing them that we have a problem in our industry,” she said. David Fraser, Group Chief Executive Office of Capricorn, told those in attendance that they can download the State of the Nation Report off the Capricorn website for useful data on the topic. “Over 2,000 people participated so it is a good sample of the workshop community. It revealed that 53 percent of mechanical workshops are saying that this is the number one issue in their business today, that is up from 44 percent in 2020. There is a huge leakage of skilled labour and businesses are struggling to attract new talent into their businesses,” he explained. “That means businesses are having to turn work away which has a significant impact on profitability. It is causing the business owner to have to do more himself or herself. “It also means that your existing employees
become fatigued and that leads to other issues around mental health.” James Voortman, CEO of Australian Automotive Dealer Association (AADA), does not always see eye-to-eye with the AAAA, but skills shortages is one thing that the two organisations are united on. “Statistics we have show that 97 percent of dealers are suffering with a shortage of technicians,” James said. He indicated that it is taking between six and 12 months for his members to fill those positions. “I think that it is important to note that we are not the only industry going through this and that makes this skills crisis worse because we are competing with other industries,” James said. “We are really going to have to do a better job of telling governments not only how important technicians are to this industry but also to the country and to the safe fleet that we pride ourselves on.” Adam Pay, Managing Director of MyCar, believes that lack of government action around skills shortages is not the only factor contributing to the problem. “We talk about under investment from a government, but we have kind of done this to ourselves a little bit too,” Adam said. “I have heard workshop owners actually ask the question, what if I pay an apprentice and they are not productive for the first six months… I just can’t believe that attitude.” He said the MyCar staff turnover rate usually runs at around 28 percent and at the moment it is in the mid-30s, with a vacancy rate of 10 percent. He stressed that stealing technicians from opposition businesses was not a long-term solution to the problem. “Every time we hire a technician at MyCar
somebody else, somewhere is hurting and that is not great for the industry,” Adam said. He said that while the industry is adaptive and able to cope in the short-term, he sees it coming to a head down the track. “Without a full complement of staff, we struggle to reach customer expectations and the team members that are left in store are feeling the pain every day. It’s not sustainable. I have seen statistics that show there are 27,000 more positions available than there are skilled people. “It’s going to take all of us in the industry to do something about it; it is not just a MyCar issue. If we all do something about it then we will make a difference.” All of the panelists believe that education and changing the perception of the industry to an exciting career path is a big part of the answer in the long-term. “The future is about EVs and computers. We need to get the future generation and their Mum’s and Dad’s to understand where the industry is going and why it is such an exciting time to be a part of it,” David Fraser said. Adam Pay says it is also about making sure staff are adequately rewarded, which means you must be charging your customers the correct rates. “It comes down to educating business owners to make sure that they are running profitable businesses… then they can pay competitive rates and they should, because if they don’t someone else will,” Adam said. James Voortman says the solution is not just up to governments. “Businesses themselves need to be proactive and work with their communities and local schools to encourage the next generation to get excited about the industry,” James concluded. For more information, visit www.aaaa.com.au Australian Automotive Aftermarket Magazine May 2022
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MECHANIC.COM.AU INEOS SHAKING THINGS UP WITH GRENADIER LAUNCHES NEW Justin Hocevar outlined how INEOS Automotive INITIATIVES is doing things differently at AAAE The business took the opportunity presented by the Expo to conduct some special launches
At the Australian Auto Aftermarket Expo, Mechanic.com.au took the opportunity to launch not only its new retail webiste, but also its Evolve Workshop Program. Mechanic.com.au conducted these two unveilings on the first day of the expo (Thursday the 7th of April). Mechanic.com.au says its team has drawn on their deep experience, knowledge and longstanding connection with aftermarket workshops to identify and provide a powerful solution to the key challenges that are currently being faced.
These challenges include growing competition from dealers through the likes of capped price servicing and extended warranties, the threat that mechanic price comparison websites pose to quality aftermarket workshops and the imminent requirement for aftermarket workshops to embrace digital marketing and online booking solutions. Mechanic.com.au says these ambitions, challenges and realisations of workshop owners were confirmed time and time again during the thousands of meaningful discussions that took place at the Mechanic.com.au stand during the course of the expo. Mechanic.com.au recommends that any workshop owners who were unable to visit its stand at the expo, visit www.trade.mechanic.com.au for more information about the new Evolve Workshop Program. Readers who are not a member of Mechanic.com.au can create a free account in order to access the trade only area of the website which hosts more information about the Evolve Program. For more information, visit www.mechanic.com.au 76
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The concept for INEOS Automotive’s Grenadier was driven off the announcement that Jaguar Land Rover was ceasing production of the LandRover Defender. The INEOS Grenadier is a rugged and uncompromising off-roader, built from the ground up to meet the most extreme demands of INEOS customers. It was created to fulfil the vision of adventurer and INEOS Group Chairman, Sir Jim Ratcliffe. Inspired by legendary working off-roaders, the Grenadier will offer no-frills utilitarianism and be a capable, durable and reliable working tool to conquer the world’s harshest environments. The Grenadier is consciously counter-trend, a vehicle defined by its job description in a world of ever more homogenised SUVs – whether that job is in Kenya or Colorado, or right here on home turf in the Australian outback. The design of the Grenadier is a clear exercise in ‘function over form,’ with everything designed to reflect the utilitarian functionality of the vehicle. The primary focus of the design is to provide the highest levels of off-road capability, class-leading towing and payload capacity. The purpose-built Grenadier is expected to appeal to a broad audience across the world, unified by their need for a vehicle that will do a job of work and be capable of tackling the toughest environments.
in Australia and also overseas, but it doesn’t necessarily have to be formal agreements, we are also looking at informal relationships where we can collaborate together. “We want to put our cards on the table and say, this is what we are doing, and here are maybe some areas that you the aftermarket want to work on, and tell us if there is anything else you want to do. “And if that means you need access to our production tryout before we release our final production car, let us know and we will do our best. “If it means working together on a specific customer requirement that you have, let’s do that. We would love to hear from you.”
INEOS Automotive Head of Region – APAC, Justin Hocevar, spoke at the Australian Auto Aftermarket Expo’s combined APMEC, 4WD Council and PRTC cocktail function, outlining to presentation attendees how INEOS and its Grenadier vehicle are working with the aftermarket in a departure from OE norms.
Another area INEOS is steering away from the norm is in its retailing model.
“The vehicle fulfils the needs of everything from landowners and forestry workers to ski operators and tradespeople, those with dependence on a utilitarian, uncompromised 4x4. On the other end of the scale, the vehicle is used for leisure to tow boats, caravans and the like, through to diehard 4x4ers and overlanders,” Justin said.
“Partners will receive a straight-forward commission from INEOS Automotive which ensures pricing consistency and limits the financial investment of a partner to engage with INEOS Automotive.”
“Of course, there will be a range of OE accessories, but we don’t expect to service the vast requirements of all of these customers. “As such, what we are hoping to do is provide the blank canvas that aftermarket partners can work with to provide ultimate solutions for customers. “We have already started working through agreements with a few aftermarket companies
“INEOS retail partners will be responsible for the display of vehicles, facilitate test drives, support customer deliveries and importantly provide the necessary aftersales care,” Justin said.
INEOS aims for the majority of customers in Australia and New Zealand to always be within a reasonable distance of an official sales and service location. The retail partners will form the backbone of the service network in the country, with additional geographical coverage provided by a selection of hand-picked INEOS-accredited Bosch Car Service outlets. For more information, visit www.ineos.com
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PREPARING THE INDUSTRY FOR EVS
Liberal party politician says governments should support EV infrastructure and let the vehicle market growth take care of itself Victorian Shadow Minister for Energy and Renewables, Craig Ondarchie – a strong ally of the automotive industry and the Aftermarket in particular – believes that governments need to focus more on supporting the automotive aftermarket industry to transition to EVs. “This whole discussion to date has been about the environment and it’s not just about the environment, it’s about the automotive sector and how you deal with that,” Ondarchie said. Ondarchie announced at the recent AAA Expo that should a Matthew Guy-led liberal party come to power in the Victorian November election that he will grant the AAAA $3 million to oversee a panel designed to progress EV training for the service and repair and aftermarket industry (see News story on page 7). Also at the Expo he further outlined his belief of what governments – both at a state and federal level – need to be doing on the EV scene to facilitate its introduction. “There are four things that governments have been talking about to increase the take up of EVs in this country, one is incentivise the front end, let’s subsidise people buying electric vehicles to increase the sales. That looks good for government, but the problem is that argument is being driven by bicycle-riding bureaucrats and it is not always the right answer,” he said. “I don’t know that anyone who can afford a $170,000 vehicle should get a tax subsidy for that. “The second option is about encouraging and preparing the backend to be able to deal with EVs. I’m talking about ensuring we have the right infrastructure, like ensuring that we have enough power as we move away from coal-based electricity, ensuring that the network can cope with it. “We need to make sure we have infrastructure around charging stations, and we also need to think about what we do with batteries as they drop their efficiency and come out of their useful life for EVs.” “How do we ensure that our road network is more efficient to optimise the value of EVs?
“The third thing that government could do is get out the way and allow the market to take care of itself. I think that governments have two roles – they can either help you or get out of your way. “Or finally, governments could disincentivise people from buying ICE vehicles and as the owner of some nice vehicles I am certainly not an advocate of that!” Ondarchie says that it is inevitable that governments will get involved in the EV sector. “It is a hot topic and they get to open a charging station at the MCG. They are going to get involved, but the key is what are they going to get involved in,” he said. He believes that governments need to assist in the building of infrastructure and should let the actual vehicle market take care of itself. “I think they should be focusing much more on the backend, the infrastructure, rather than driving people to purchase these vehicles. The market will take care of itself,” he said. “The challenge is that if governments incentivise people to keep buying EVs, then the infrastructure just won’t cope with it. “For example, the peak electricity use of the day is currently midday when business and industry are operating. That is going to shift to 5.00pm in the afternoon when everyone gets home and plugs their EVs in. “Can the electricity infrastructure deal with that? I don’t know… there is a lot of work to do there. “The problem is that if governments go down the incentivising path and get caught up in a tailspin to reach their 2030 and 2050 targets, we are going to have some trouble right across this country. “Then we will go into a scenario where people will be trying to deal with that backend trouble. So, I think that there is something that we can do to deal with that now. My preferred option is that government, both state and federal, should focus on that backend sooner rather than later. “The government needs to look at the infrastructure of charging stations and where to put them. There hasn’t been a long-term plan. “What do we do with inner Melbourne, for example, where people are living in high-rise buildings that are 50 or 60 years old? “The government should spend money on infrastructure and training and in reducing tax in the backend, and let the market take care of itself in the rest.” Ondarchie is also flabbergasted with the current
ALP-led Victorian Government’s tax on driving an EV. “There is an electric vehicle tax in this state and that is just bizarre,” he said. “We tax people who drive electric vehicles. Let me go on record as saying when I become the Minister later this year – that tax is gone! “We tax hybrid vehicles in this state as well. So, you get a tax on the overall kilometers that you travel, but you also pay the petrol excise! That just doesn’t make sense… let’s tax people who drive electric vehicles so that we can use the money to incentivise people to buy more electric vehicles. Someone has missed the point there!” He also indicated governments need to do a lot more in the training of future technicians for EVs and also in the re-training of existing mechanics to prepare them for the EV onslaught. “Another thing that government can do is to ensure that your market is ready from an education and training perspective,” he said. “Are you ready to deal with the onset of EVs, particularly in the Aftermarket? “The conversations I have been having at the Expo have been about trying to get skilled employees. If that is a problem now with the internal combustion engine, how are we going to deal with that when EVs start to come into the market in numbers? So, there is a fair amount of work to do. “There is a complete lack of collaboration between government departments and ministers. “I think that governments need to ensure that industry and education have a role in the decisionmaking.” He also warns independent automotive workshops need to put aside their competition with each other for the betterment of the industry as a whole. “Your industry should collaborate. If there is expensive equipment to be bought maybe we do this amongst a number of repairers, not just one. That can be achieved through the AAAA,” he explained. “Work things out together, even skills, and training. “The independents have an opportunity to lead this development through your organisation (the AAAA), particularly around skills and training, and particularly around R&D across the sector.” For more information, visit www.craigondarchie.com.au Australian Automotive Aftermarket Magazine May 2022
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NITRO GEAR HITS AUSTRALIA AT THE AAAE Roadsafe was excited to be a part of the Australian Auto Aftermarket Expo
The company, which says it is Australia’s leading supplier of steering and suspension components, was part of the combined Bapcor Specialist Wholesale 4x4 stand. Showcasing a variety of 4x4 products, Roadsafe introduced the Nitro Gear and Axle product to the aftermarket at this major Australian trade show, with examples of the product featured prominently on the stand. Nitro Gear is a premium US brand of gear and axle components, now available to the Australian and New Zealand automotive aftermarket through Roadsafe’s exclusive distribution arrangement.
Nitro Gear and Axle has an excellent offering of premium quality driveline products which includes a range of: • Crown wheel and pinions • Chromoly CV and axle upgrades • Traction aids • Gear packages • Master install kits and other supporting niche quality products Nitro Gear and Axle strives to provide only the highest quality differential components available and take the quality manufacturing steps necessary to ensure that parts are dependable and built to last. The range also continually grows to meet new 4WD vehicle ratios and application requirements. According to Roadsafe, Nitro Gear is among the best in the industry. By using better materials, better machining along with better lapping and heat treating processes, Nitro Gear reportedly ensures a strong, quiet running and long lasting setup. Roadsafe says that combined with its knowledge and penetration into the 4x4 aftermarket, the Roadsafe Nitro combo will take the product category from strength to strength following its highly successful market launch at the 2022 AAAE. For further information, please visit www.nitro-gear.com.au or contact Roadsafe on 03 8687 1700. 80
Australian Automotive Aftermarket Magazine May 2022
IP EXPERT APPLAUDS AAAE Professor Leanne Wiseman is lobbying for a mandatory data sharing scheme for agricultural machinery
Griffith University Professor of Law and ARC Future Fellow, Leanne Wiseman, has been a longtime supporter of the AAAA in its fight for fair competition in the automotive aftermarket. A long-time ally of the AAAA in the fight for this mandatory data sharing legislation, Professor Wiseman is not only a highly respected law Professor, but also Director of The Australian Repair Network and Associate Director of the Australian Centre for Intellectual Property in Agriculture (ACIPA). Professor Wiseman was in attendance at the Australian Auto Aftermarket Expo, paying particular attention to the presentations and education made available around the mandatory data sharing scheme for the automotive industry. “I decided to attend the Expo as I was very excited to hear Australia’s first right to repair law being presented by (AAAA Director of Government Relations and Advocacy) Lesley Yates, and Lesley had also organised Donny Seyfer, the Executive Director of the America-based National Automotive Service Task Force (NASTF) to talk about America’s data sharing scheme,” Professor Wiseman said. “I was very interested to learn about the new scheme and the establishment of scheme advisor, the Australian Automotive Service and Repair Association (AASRA), at what is quite a monumental time for the industry with the scheme coming into force on July 1. “It was a really interesting expo, and it was the first in-person, large scale event I had attended for a couple of years since COVID. There were lots of opportunities to learn about the industry, the scheme with Lesley’s Open and Fair Competition in Australia seminar and Donny’s seminars on the American system, and also what is happening with electric vehicles and the challenges they are presenting. “It was a very informative visit, and extremely valuable to learn more about the Australian auto industry and how it has achieved the success it has in relation to having legislation passed and achieving regulatory reform in relation to fairer competition in the automotive aftermarket.” Professor Wiseman is championing similar reform for the farming industry. “The ACCC’s Agricultural Machinery Market Study Final Report was released on the 4th of May 2021 and recommended that agricultural machinery either be brought under the mandatory
data sharing scheme for automotive repair, or have its own standalone legislation to mandate the sharing of diagnostic software by agricultural machinery manufacturers to enable farmers to get the information they need to repair their tractors and farm equipment,” Professor Wiseman said. “On the 1st of December 2021, the final report of the Productivity Commission on the Right to Repair endorsed the ACCC findings that agricultural machinery should be brought under a similar data sharing scheme. “The National Farmers Federation also made a submission to the Productivity Commission showing its support for a right to repair scheme for agricultural machinery.” “So obviously it was helpful to gain a further understanding at the Expo of how the scheme is working and being developed in the automotive aftermarket, informing our work around what an agricultural right to repair scheme might look like, and how the existence of an independent authority such as AASRA would operate, as well as the overall merits and challenges associated with the scheme and how that would play out in respect to agricultural machinery. “Obviously, there is a lot of work to be done with the government as to how such a scheme will be implemented in the agricultural sector. “The Productivity Commission recommended that the scheme be introduced by the end of 2022, so it is important that the government starts to engage with these recommendations and starts to investigate a scheme around agricultural machinery repair. “The Australian Repair Network is bringing together stakeholders who are interested in right to repair to make sure these recommendations are implemented for the benefit of Australian farmers and the agricultural industry more generally. Anyone who is interested is invited to join or contact me with any questions.”
For more information on The Australian Repair Network, visit www.griffith.edu.au/law-futures-centre/our-research/ repair-australia or contact Professor Wiseman on l.wiseman@griffith.edu.au
EXPO REVIEW
INDONESIA MINISTER VISITS AAAE
Dr Sandiaga Salahuddin Uno was on-site at the Expo investigating partnership opportunities The Australian Automotive Aftermarket Association (AAAA) was honoured that the Minister of Tourism and Creative Economy of the Republic of Indonesia, Dr Sandiaga Salahuddin Uno, took time out of his busy schedule while in Melbourne to visit the Indonesian Pavilion organised by the Ministry of Trade of the Republic of Indonesia and Indonesian trade representatives in Australia at the Australian Auto Aftermarket Expo (AAAE). In speaking with Australian Aftermarket Magazine, Dr Sandiaga Salahuddin Uno explained that Indonesia is keenly focused on the area of electric vehicles and renewable energy currently. “We are moving very rapidly into transitioning and pivoting to electric vehicles and eco systems and the supply chain from the raw materials for batteries; we have potentials all the way to the manufacturing,” Dr Sandiaga Salahuddin Uno said. “We are now having a lot of progress on electric motorcycles, and we are going to elevate that to four wheelers and also trucks and heavy equipment. “That is on the transportation side; on the energy generation side, the renewable energies, like neo thermals, wind, solar and also hydro plant, is really
a huge area of focus. We are transitioning from fossil, hydrocarbon-based energy generators to more friendly and renewable energy. “We believe that our visions of making Bali only sell electric vehicles starting in 2030 will yield much faster conversion. I am now only using electric vehicles when I am in Bali. “More sustainable tourism will invite a lot of investments in the electric vehicles and electric mobility in general.” Dr Sandiaga Salahuddin Uno said he sees a lot of opportunities for Australia and Indonesia to work together in this space. “Australia has definitely strength in the technology part and the digital space, and we have the combined market of almost 300 million,” Dr Sandiaga Salahuddin Uno said.
“In the past Australian investors have come and invested in natural resources to export but now we invite Australian investors to invest in Indonesia not just to export, but also to develop local know how, technology transfers, knowledge transfers and also develop the market together so we can have a much higher value added. “I came (to the Expo) to support this country as an invitation for local businesses who want to open up market in Australia and other parts of the world.
“We have the young demography, and I guess there is a lot of collaboration to create new jobs, and better-quality jobs, in the areas of new economy.
“Obviously small companies are local champions and government needs to be present and assist in opening up international markets. I want to acknowledge the key roles played by my colleague, the Minister of Trade of Indonesia and his team, in promoting trade with Indonesia.
“Post COVID there will be new economy that is focused on sustainability, and, in the past, we used to compete a lot, but now I think we need to pivot to collaborate, to have more collaborations and joint investments.
For more information, visit www.kemlu.go.id/canberra/en
“We also are here to ensure that the bilateral trade, investment and tourism comprehensive partnership between Australia and Indonesia will continue to increase in the future.”
MORE APPLICATIONS AND FIRST TO MARKET DBA took advantage of AAAE to spread this message to show attendees Disc Brakes Australia (DBA) says it manifested its position as Australia’s number one rotor manufacturer and leading brake solutions supplier at the recent Australian Auto Aftermarket Expo, putting on display the full width and depth of its ever-expanding product range as well as a selection of its all-new product designs. For over 40 years, DBA has been recognised as one of Australia’s leading automotive technology companies. Whether it is bringing new braking technology to the Australian market or ‘getting there first’ with the right product for any new vehicle, DBA says customers can trust in its state of the art braking solutions. Consequently, as a snapshot of its latest developments, DBA amongst others showcased an electronic brake caliper with integrated park brake as well as its range of Street Series and 4000 Series brake rotors for the all-new Toyota Landcruiser 300 Series, which were met with great interest from the industry. Occupying the main two ‘product islands’ on its exhibition stand, DBA showed off its Street Series
OE replacement package of brake rotors, drums, pads, shoes and calipers, as well as its range of upgrade 4000 Series and performance 5000 Series rotors with the respective matching brake pads. DBA says the message was there for everyone to see: “Australia’s number one rotor manufacturer is on track to becoming a complete ‘one stop shop’ for all braking needs.” It states that already now, DBA’s coverage of the ANZ market is one of the most comprehensive in the industry, with many international applications also being continuously added. Speaking of international, Disc Brakes Australia proudly took home the 2022 Gold Award for Excellence in Export from the AAAA Gala Night. Testament to DBA’s newly invigorated engagement with its overseas customers, the award recognises the company’s strategy to grow its international business through long-term sales and marketing initiatives. DBA International Manager, Anthony Sullivan, who has been heading up DBA’s Export business since 2020, accepted the award on behalf of DBA.
“In uncertain times, our team’s continued focus on our international efforts is testament to the recognition this evening,” Anthony said. “Thank you also to Stuart and the entire AAAA team – your continued support to Australian businesses trying to develop globally is highly valued.” Finally, DBA presented a special highlight on Friday afternoon, with Supercar drivers James Courtney and Thomas Randle making an appearance on the stand for an exclusive photo and autograph opportunity. Fans were invited to talk anything brakes and beyond with their idols ahead of the Melbourne race weekend. To engage with DBA, contact it on Facebook, visit www.dba.com.au or call DBA Customer Service on 1800 730 039. Australian Automotive Aftermarket Magazine May 2022
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INNOVATIVE PRODUCTS
THE BEST OF THE BEST
A look at the products that claimed the 2022 Australian Auto Aftermarket Innovation Awards The 2022 Australian Auto Aftermarket Excellence Awards selected the most innovative products across a range of categories from those entered by the industry. Industry experts judge these awards, which are considered to be the most prestigious honour that a new product can be bestowed in the Australian aftermarket.
On the following pages we take a look at the 2022 winning products – all of which were on display at the 2022 Australian Auto Aftermarket Expo. Over the next few editions of Australian Automotive Aftermarket Magazine, we’ll publish a series of articles that will profile in detail all of the winners and finalists in each product category.
Most Innovative Aftermarket Product – Electrical Winner: IM Group Product: Hybrid Battery Remanufacturing Program IM Group’s Australia’s first national remanufacturing service for Hybrid Electric Vehicle (HEV) batteries creates an affordable alternative for vehicle owners who want to ensure a longer life for their car and avoid sending waste batteries to landfill. The remanufacture of hybrid batteries involves disassembly of waste packs, testing and grading individual cells, re-combining ‘like’ functional cells into a new pack, and rebalancing the pack of recombined cells. To this end, IM Group’s Injectronics has developed automated testing stations to accurately grade large volumes of cells and customised equipment for balancing the remanufactured packs. Cells that can no longer meet the demands of a car are recycled to recover valuable metals, to save them from landfill. The remanufacture of HEV batteries is done via a process of testing and grading individual cells in a battery pack, re-assembling ‘like’ functional cells into a new pack and rebalancing the cells in the pack so that they can ‘work together’. Injectronics is the only nationwide distributor of remanufactured Hybrid Batteries and is the only company that has a circular economy program for waste batteries: Reman, Reuse, Recycle. For more information, visit www.im-group.com.au
Most Innovative New Aftermarket Product (Accessories) Winner: HSP 4x4 Accessories Product: HSP Roll R Cover Series 3 The HSP Electric Series 3 Roll R Cover is the biggest project ever taken on by HSP. The project took a total of four years to deliver the first production unit and was a complete internal project from the ground up including design, prototyping, manufacturing and distributing. It is not only a successor to an existing successful product line, but quite literally the world’s most feature packed roller cover. It broke the barriers of functionality and integration while creating a whole new suite of accessories. HSP says it was and still is the only cover in the world with factory remote functionality and full mobile app integration as well as the ability to do ‘over the air’ updates to add new features as they are rolled out and with all that being said, it is still the only electric roller cover to be 100 percent made in Australia, produced by HSP in Country Victoria. Compared to the Electric Roll R Cover Series 2, the whole unit is a lot more modular, it has more advanced water drainage, a universal track built into the side rails and of course, triple operation. For more information, visit www.hsputelids.com
Most Innovative New Aftermarket Product (Parts) Winner: Pedders Suspension and Brakes Product: LoadRyder Onboard Weight Scales Pedders’ new LoadRyder Onboard Scales are a a cost-effective solution which delivers critical real-time vehicle weight information for light commercial vehicles. The LoadRyder Onboard Scales system is designed for dual axled vehicles with standard coil or leaf suspension. Each axle is monitored with a robust I.P666 rated potentiometer, relaying signals via the inbuilt Wi-Fi transmitter. Utilising an integrated accelerometer, data is then transmitted to the display when the vehicle is stationary, and the handbrake is applied. An audible alarm will sound if the total vehicle or if the axle weight maximum is exceeded. The breakthrough technology allows users to maximise payloads by precisely knowing the weight and axle distribution, allowing you to optimise your fleet’s payload and profitability; reduce WHS risks by ensuring your vehicle operators have the data they need to protect them from the dangers related to operating an overloaded vehicle; avoid overloading fines by providing highly accurate vehicle weight information, ensuring you avoid the risk of overloading your vehicle, preventing costly fines; and meet CoR requirements – chain of responsibility is everyone’s business and with LoadRyder Onboard Scales, Pedders says you can ensure your operations are protected. For more information, visit www.pedders.com.au 82
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EXPO REVIEW
Most Innovative New Aftermarket Product (4WD) Winner: CoolDrive Auto Parts Product: Hulk 4x4 Adjustable Vehicle Door Step Hulk 4X4’s HU2705 adjustable door step allows easy access to the roof of the vehicle. Taking just seconds to set up, the adjustable vehicle door step offers a long extended platform, which allows for both feet to fit and is rated to carry a total of 180kg. Its scissor lock system safely locks the door step in place while in use, with its two adjustable positions meaning that it will suit both front and rear doors. A must-have for every four-wheel-driver or outdoor adventurer, the Hulk 4X4 adjustable door step includes a handy carry bag and is perfect for loading camping gear, kayaks, bicycles, or car-washing. Folding flat for easy storage, the adjustable door step is part of Hulk 4X4’s touring and camping accessories range which also includes awnings, outdoor matting, jerry cans, first aid kits and a folding saw. Hulk 4X4 is one of the fastest growing players in the Australian off-road and 4WD market, with a massive range of the latest hard-wearing innovative gear offering everything adventurers ever could need, with lifting and recovery equipment, aftermarket parts, 4WD accessories and safety kits, brake upgrades, as well as accessories to make the most out of touring and camping. For further information, visit www.hulk4X4.com.au
Most Innovative New Aftermarket Product (Performance) Winner: Turbosmart Pty Limited Product: eSG50 StraightGate50 Electronic External Wastegate Turbosmart’s eSG50 StraightGate50 is a world first (Patent Pending) electronically actuated butterfly style wastegate which provides more flow and greater control, specifically at lower opening angles than any other wastegate available. The StraightGate is smaller than a 60mm wastegate and has control greater than any 38 or 40mm wastegate. The electronic actuator uses no springs or vacuum hoses so is not limited to the tuning window associated with pneumatic solutions meaning virtually any boost level can be achieved with no limits or compromises to boost and torque management. The StraightGate50 is an all Australian developed, designed and manufactured world first solution which has positively disrupted the boost control segment with a product which is priced just 10 percent higher than the previous ‘most premium’ and advanced solutions available in the consumer segment. Turbosmart says the eSG50 Electronic StraighGate50 provides virtually limitless control, noting these are lighter, faster, more accurate and responsive and with a wider operating range than any other wastegate in the world. The Turbosmart StraighGate50 can provide a tuning window from zero boost, all the way up to all of the available boost and does so with less mechanical complexity and less wearing components for a longer service life. For more information, visit www.turbosmart.com.au
Most Innovative New Servicing Product (Tools and Equipment) Winner: Autel Intelligent Technology Corp Product: MaxiSys IA900WA The new IA900WA can be used to calibrate ADAS sensors and cameras, and also to perform wheel alignments. This versatility is all the more interesting because often, before proceeding with the calibration of ADAS equipment, the verification and correction of wheel alignment are required. Thanks to a 24-inch touchscreen monitor the IA900WA includes bi-directional control functionality, allowing for a quick and efficient working experience. The MaxiSys Ultra Tablet can be cradled on the lift or the steering wheel with controls, and the interface can be used as a PC for wheel alignment and a live alignment reading display. Illustrated alignment instructions, live readings, required tools, and adjustment locations are displayed on both the Ultra and monitor screen. The IA900WA is equipped with robotic frame movement, so that ADAS calibration target heights can be set with the push of a button. With six high-resolution cameras, the IA900WA can realise high-precision optical measurement. Wheel alignment cameras can automatically track the height of wheel targets on lift. Inside its ADAS calibration software is the industry’s fastest and most accurate frame placement, where setup takes as little as one minute. Combined with vehicle inspections of tyres, brakes, suspension, steering, and more, the IA900WA can generate a comprehensive report after performing diagnostics. For more information, visit www.autel.com For more on the awards, visit www.aftermarketawards.com.au Australian Automotive Aftermarket Magazine May 2022
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MEMBER FEATURE
MYCAR: DRIVEN BY SAFETY mycar Tyre & Auto is working hard to raise awareness about the critical topics of vehicle and tyre safety With more than 275 locations across Australia and in excess of 1,300 employees, mycar Tyre & Auto is one of Australia’s largest names in the automotive industry. mycar provides a full range of automotive services including scheduled servicing, tyres, brakes, suspension, batteries and general mechanical repairs. Under its previous guise, Kmart Tyre & Auto Service, the company had long stood as one of Australia’s largest tyre, automotive service and repair businesses. In 2019, the nationwide rebrand to mycar was enacted, with the Kmart Tyre & Auto Service stores adopting a fresh new look under the mycar name and all locations rebranded by mid-September of that year. Now as mycar looks to take its brand to new heights, its team is working hard to set the benchmark in the tyre and automotive service industry. As part of this pursuit, mycar has been undertaking significant work in the area of raising consumer awareness around tyre safety. Informing these efforts is recent research conducted by Pureprofile on behalf of mycar on a nationwide sample of over 1,000 Australians.
“At mycar we are driven by safety,” mycar Tyre & Auto Managing Director, Adam Pay, said. “Whenever you bring your car to mycar, you can trust that we have your best interests and safety at heart. We always put people first, and go out of our way to ensure that you leave completely satisfied, every time. “Our research shows that it is clear Aussies place a great deal of importance on on-road safety, however, fewer have the same assurance when it comes to their understanding of car maintenance.
“While 84 percent of the nation plans on servicing their car this year, less than one-third (31 percent) consider whether their tyres are suitable for the journey ahead and just over half (56 percent) get their tyres checked regularly. “For those that don’t keep up with their logbook servicing, 29 percent say they will wait until their car has an issue, a further 29 percent don’t know the type of maintenance their car needs, 20 percent don’t see the point in it and 17 percent said they just don’t have the time. “Having good, well-maintained tyres on your car is essential to keeping you safe on the road, especially in situations like wet road driving and high-speed motorways. “Tyres can sometimes be an afterthought when it comes to taking care of our vehicles, but the fact is, they are one of the most important components when it comes to car safety. “Tyres that maintain the correct air pressure and have a safe tread depth are more effective when turning, accelerating and braking. Ultimately, these factors will keep you safer on the road. “At mycar, we want to ensure every Aussie has the right tyres to help keep you safe in all conditions. And with the current wet weather across much of the nation, this has never been more apparent.” Not only is the state of the tyre important, but ensuring the correct type of tyre is fitted to the vehicle is also paramount – something many consumers are not realising “Our research shows that over a third of Aussies (35 percent) don’t know what tyre is best for their vehicle and their driving style and 16 percent don’t
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MEMBER FEATURE know how to check if their tyres are safe and roadready,” Adam said. “At mycar, we check our customer’s tyres for tread depth, uneven wear, punctures and damage, to ensure that their tyres are safe and roadworthy. “Our technicians will identify any issues with a customer’s tyres and advise them if they need replacing; and also provide information on what tyres are best suited to them. “We’re proud to train our team members to any new, and to the highest, industry standards, ensuring they acquire skills and knowledge in both technical expertise and in customer focused service quality.” Adam says it is crucial that workshops take up the task of convincing customers to act when it comes to unroadworthy and worn tyres. “Our technicians are there to provide the best information to customers regarding their tyres,” Adam said. “Tyres with 1.5mm of tread or less are not roadworthy, and may result in a defect finding by the police, and will need replacing immediately. “Similarly, if a customer’s tyres are approaching the end of their life, we will explain that they should consider replacing them soon. “We explain how having good well-maintained tyres on your car will keep you safe, particularly when it comes to everyday road risks and especially in wet conditions. “If we are requested to conduct a roadworthy inspection on a vehicle (in relevant states), we are unable to pass the vehicle and provide a roadworthy certificate. “We explain to the customer that it is unsafe
to drive on these tyres and doing so can result in serious harm to themselves and others. We also remind the customer that having worn out tyre tread isn’t just unsafe, it’s also illegal.” No matter what their vehicle requirements, Adam says mycar has a range to suit every consumer need. “mycar Tyre & Auto has a wide range of quality tyres at price points to suit all budgets,” Adam said. “Our range includes Continental, Pirelli, Goodyear,
Kumho, Diamondback and Viking for cars, SUVs, 4x4 and commercial vehicles. “Our pricing includes tyre fitting, environmentally friendly used tyre disposal, and the mycar Tyre & Auto price guarantee.” So how exactly does mycar ascertain roadworthiness, not just on tyres, but also on other parts of the vehicle? “Roadworthy inspections vary from state to state, but we will check over the car to ensure that it meets key safety and legal requirements,” Adam explained. “Some of the checks will include inspecting the tyres for tread depth, uneven wear, punctures or damage. “Among other components, we check the suspension and brakes, essential electrical components such as headlights and indicators, and we also inspect the engine and ensure the driveline is structurally sound.” To ensure optimum vehicle safety, mycar recommends a regular schedule for tyre checks. “We recommend the tyres are checked every 12 months or 10,000km by a professional, and drivers should be checking their tyre pressures every month,” Adam said. “If the tread has worn down, if you are slipping around in wet weather or finding your grip on the road is a little less sure, if you can see damage to the tyres, or if you are always pumping them up, then you need to change your tyres.” For more from mycar, visit www.mycar.com.au Australian Automotive Aftermarket Magazine May 2022
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BUSINESS SERVICES
BURSON EZYPARTS HOW HIGH PERFORMING WORKSHOPS USE Making business easier DATA TO BOOST PERFORMANCE Burson Auto Parts – which says it is Australia’s preferred trade supplier of parts, tools and equipment – has unveiled its all new, web enabled, simplified and speedier Burson EZYParts catalogue and ordering system for trade account customers. Burson EZYParts reportedly reduces the time spent finding, ordering and quoting the correct parts required for the vast majority of general automotive vehicle servicing and repair work. The Burson EZYParts interface provides a broad view on parts availability, detailed technical information and accurate repair time data to enable repairers to see the stock available at multiple Burson Auto Parts stores within their proximity.
ACA Research says that regardless of whether you’re manufacturing, distributing, retailing, or fitting auto parts, running a business is hard
You need to tap into any advantage you can, which includes using data to help you make better decisions. This can however be challenging, with too much information available and not enough time to make sense of it, so here are some tips to get you started. Firstly, we must remember that data by itself is useless. Data helps us answer a question, so that’s where we must start: a clear question that is unique to your business. Once this has been defined, we can find the ‘right tool for the job’. It is also important to factor in our knowledge and understanding of our business, industry, customer base, local area, etc., as all of these help us work out what’s important, and what will provide meaning. Organisations like the AAAA can also play a key role, supplying information that can help members with this process. Here are three example questions we might ask, and the data we might use to answer them.
1. What vehicles will I be servicing? The speed and efficiency of the Burson EZYParts system is enhanced with intuitive vehicle search functions that include Registration, VIN and Free Text capabilities to help you find the exact replacement or service parts required. Burson EZYParts also includes detailed product information and product images covering the vast range of quality service and replacement parts in the Burson Auto Parts range. The system also easily allows for side-by-side parts comparisons to be made before making parts purchasing decisions. Burson Auto Parts trade customers can also customise their Burson EZYParts interface to perfectly suit their own customised profit, quotation and other cost factor requirements. This ensures greater accuracy of customer quoting, reducing the possibility of invoicing errors and inconsistencies. Updated vehicle Log Book Service guidelines ensure that customers receive the correct service as required for their specific vehicle requirements, also enabling more accurate labour time estimates. For more information, visit www.burson.com.au/trade-centre/ezyparts 90
Australian Automotive Aftermarket Magazine May 2022
Construction and Transport and Logistics businesses. Supporting these businesses will require a level of confidence servicing vans and utes, so I now know I need to invest in these vehicles before targeting this opportunity.
Electric vehicles are coming, but how fast? While they will be relevant in the future, I’m not yet seeing them in my workshop. It’s more relevant for me to look at what’s currently operating in my local area.
Figure Two: AAAA member localised car parc data
3. How do I make better staffing decisions? Staffing has always been a challenge, but it’s getting worse. I need to understand the context here, as it impacts how I manage my people, and the potential for growth. Looking at listings for trade jobs on Seek, I can see that they’ve increased from ~8,000 in May 2020 to over 30,000 today. This tells me how competitive the market is for talent, and that I need a clear point of difference to attract new staff, exactly the same as when it comes to attracting new business. Also, it highlights the value of investing in training for current employees, given how hard it would be to find talent externally.
As can be seen in this extract from the AAAA member exclusive car parc tool, the top vehicles in my area are small cars, with a heavy skew to Toyota. I need to ensure I invest in the tools, technicians, and training to service these vehicles before I start thinking about EVs. Figure Three: Trade jobs on Seek
While these are three examples of questions that might be asked, yours could be completely different. Regardless, there is data that can help you answer them, and give you more confidence in your decisions moving forward. Figure One: AAAA member localised car parc data
2. Where are the opportunities for my business? While I’ve got a good business servicing Toyotas in my local area, I want to grow. I’m interested in the fleet market, so can look at the businesses operating in my local area. As shown in the Figure Two chart (using publicly available data), the region is dominated by
Remember though… the first step is identifying the right questions to ask! This column was prepared for AAA Magazine by ACA Research, the AAAA’s partners in the AAAA Aftermarket Dashboard which is delivered to AAAA members each quarter. For more information, visit www.acaresearch.com.au or contact Ben Selwyn on bselwyn@acaresearch.com.au
BUSINESS SERVICES
YOUR DATA, YOUR WAY PARts DB says it can assist
When we asked Jim Gurieff, the Chief Executive Officer and Founder of PARts DB to describe what makes his company special, he gave us a simple but powerful answer: “our job is to reduce data friction to increase sales for both parts suppliers and sellers.” As a supplier, how often have you run into painful, time-wasting labour when porting your data to a new seller, only to find you’re up for the exact same experience the next time you want to engage another seller for your products? Sellers, when was the last time you were able to instantly and seamlessly get a new supplier range up off the ground and onto your site with minimal hassle? PARts DB explains that it was built to be the industry’s Rosetta Stone, codifying the language of aftermarket auto parts with globalised standards for suppliers, and passing through the data to sellers in a format that could be easily deployed across multiple locations. For Jim and PARts DB to achieve their goal, it takes an ecosystem of complementary tools. From years in the industry, they know that not all sellers and suppliers face the same challenges and so no two solutions will be exactly the same. When we sat down to get a clear picture of how PARts DB helps sellers and suppliers alike, Jim started with PARts DB’s crown jewel, PARts Console. PARts Console is the beating heart of the PARts
system, giving PARts customers access to the foundational PARts database of product and fitment information and an instant leg-up in making their catalogue of products ready for the retail market. From there, PARts Company Enhanced Data (CED) comes in to allow customers to build a deeper, more comprehensive picture of the products in their library with custom categories, fitment filters, kitting and bundling and more. This solution connects seamlessly to PARts’ endto-end ecommerce and catalogue engine, PARts B2. In the words of the PARts team: “we created PARts B2 to fill the void for automotive parts online with a dedicated platform designed to handle the complexity of automotive linkages.” Backing these systems up is the Digital Asselt Vault Online (which the PARts team affectionately refers to as ‘their mate DAVO’). DAVO is in charge of looking after the images of PARts customer’s products. This single image repository allows customers full control over the way their images appear online and lets them instantly push updates to imagery across multiple locations at once across the web. So, PARts DB says you might be thinking, ‘it’s all well and good that PARts makes the back-end easier, but if no potential customers are seeing my products, what’s the point?’ It says that is where the PARts IQ Search and Plate VIN Lookup tool comes in. Utilising PARts Decoder Tech, PARts DB says the
PARts Plate VIN Lookup is one of the industry’s most comprehensive and accurate search tools, capable of finding results via text, vehicle ID standards and more against a registration plate. This stage mixes PARts IQ (Product, OEM Number, Vehicle, Category, Cross-Reference or fitment search) with PARts Plate VIN Service (converts Registration plate or VIN to vehicle sting or Ktype). All of this is possible through the PARts Console, a one database, one standard, multiple deployments solution for a single source of truth. Whether it is products on a company’s own website or across hundreds of locations around the web, PARts DB says the PARts Console ensures a single source of truth and consistency for product information, consistently under the control of the company that owns the data. PARts DB says that is what it all comes down to with PARts DB: it’s your data, you own it. It explains PARts DB is just here to help you get it out there in whatever form you want it to be, and make your life easier along the way. For more information, contact the PARts team today on 02 8999 8898.
AUXO SOFTWARE INTRODUCES WEBSAM Offering a new tool for workshop management to increase productivity Auxo Software says it is the leading workshop and dealership management software provider in New Zealand. The company is said to be known for its SAM workshop management software, but it has been busy developing a new tool to make workshops more productive and efficient. Its new workshop management system (WMS) is called webSAM. This is a web-based WMS that can be accessed from a computer or tablet browser.
Anywhere internet is available, webSAM will be available too, making this a convenient option for workshop management on the go. Auxo says this software will make it easier than ever to manage jobs from wherever you happen to be. As long as there is access to an internet connection, techs out on the road will be able to complete job cards, update vehicle/customer details, and invoice customers without having to make an extra stop to complete paperwork. Auxo says this software can eliminate the need for handwritten job cards. Managers can use webSAM to automatically generate job cards from the digital booking diary, and then the techs can update the information directly from a laptop or tablet. The team can also clock on and off via their mobiles with the webSAM time-clocking feature, so the Service Advisor won’t need to worry about dealing with messy handwriting with paperless job cards. This software can also make life easier for the
accountant as it can be integrated with Xero to give the accountant instant access to the accounts and reports. Auxo says that the stable connection between webSAM and Xero allows for a reliable twoway feed of information from the workshop management system to Xero. The integration provides full access to workshop management and there is no need to switch between tools with webSAM since it can handle everything from stock management to invoicing, says Auxo. The company also offers a 14-day free trial of the software to ensure it is a good fit. For more information, visit www.auxosoftware.com Australian Automotive Aftermarket Magazine May 2022
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MARKINSON CELEBRATES 35+ YEARS Markinson provides software solutions that transforms businesses’ software solutions In 1986 Markinson began as a one-man business with a vision to fill a gap in the market for integrated business software solutions for wholesale distribution businesses. Growing gradually throughout the 1980s and 1990s, and more rapidly in recent years, Markinson has reportedly achieved continuous year-on-year growth. Markinson Chief Executive Officer, Mark Clearwater, explains that the vision of its founder Mark Robertson has evolved but not faulted over its 35-year history. “Mark’s vision was to provide software solutions that transform businesses through verticallyfocussed business process software,” Mark Clearwater said. “Implementing the correct systems allows more time for the important decisions and practices which actively contribute to our clients’ business growth.” Today Markinson has hundreds of businesses that rely on its business software solutions to succeed, some whom were there in the very early days. One such client is Multispares, which is one of Australia and New Zealand’s largest commercial vehicle spare parts suppliers. Multispares Managing Director, Geoff Stewart, recalls that Markinson was with them in those very early days when both companies were just starting out.
“I feel we have been really lucky that Markinson has evolved as we evolved,” Geoff said. “Had Markinson not developed alongside us we would have had to migrate to a different business software platform; but we haven’t had to because we picked the right software solution partners from the beginning.” The growth that Geoff refers to has been a consequence of the massive changes in technology that have occurred over the past 30 years; and the need that Multispares had for business software that could keep pace with this. That business software started off as MDES and evolved over the years to become MomentumProERP; Markinson’s streamlined wholesale automotive business solution which has been a key staple of its range for 25 years. Geoff explains that MomentumPro enabled them to consolidate key business functions which was critical then and remains so today. “Our founder Harry Forsyth tells the story that in the very early days they had to dial in on a modem to do a sales transaction. it was pretty slow going back then,” Geoff said. “The fact that MomentumPro evolved quickly to be integrated within every part of the business in a seamless way as the internet evolved meant we had a backend system that kept pace with our growth. “The other aspect of MomentumPro that was
critical to business continuity was that the system was very stable when it was all very new, and remains so today.” For Markinson, having long term partners who have been on a similar journey is something it is proud of. “In the early days, and still today, we often worked with Multispares to develop a new aspect of MomentumProERP because we both could see the advantages these changes would make to both of our businesses,” Mark Clearwater said. Mark goes on to explain that having grown and learnt together is only possible when there is complete trust and transparency. “Over the years there have been challenges from time-to-time however, we have been able to work constructively together to resolve issues quickly, and in such way that has benefited both parties,” Mark said. For more from Markinson, go to www.markinson.com.au
TRACKING YOUR SUCCESS
Ontime Delivery Solutions recommends utilising technology for increased efficiency While the COVID epidemic has presented many challenges to business owners and operators, the Chief Executive Officer of Ontime Delivery Systems, Walter Scremin, says many have managed to find opportunities among the difficulty. He noted that a number of owners have utilised technology in new ways to become faster and more efficient in business while saving on fuel costs. This includes employing telematics technology to track parcels, assist with proof-of-delivery, and track vehicles and machinery to ensure they are being used properly and efficiently. Telematics can also assist with saving fuel. Still, he says there is much room for improvement and increased cost-savings, particularly when it comes to smaller to mid-sized delivery fleets. He cites the recent Isuzu Future of Trucking Report, which found that just 29 percent of businesses are using data to manage their fleets more effectively. The larger delivery fleets with more than 20 trucks 92
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were most likely to take advantage of data, while less than a third of fleets of one to five vehicles use data to manage their fleets. The numbers were not much better for fleets with six-20 vehicles with only 28 percent investing in fleet management technologies and 41 percent using data to manage the fleet. “This is a missed opportunity for these smaller to mid-sized fleets to make genuine efficiency gains,” Walter said. “At Ontime Delivery Solutions, we have seen many transport divisions improve their delivery processes with gains regarding efficiency, customer service, and safety. “Many of these have had fewer than five vehicles in their delivery fleet. They have been able to do more with less and have become more flexible to deal with fluctuations in demand.” While this technology may have been costprohibitive in the past, Walter says that there are enough reasonably priced telematics solutions
to get a company started without making a huge financial commitment. “Of course, the technology alone is no silver bullet. The fleets which are most successful already have a structure for success,” Walter said. “They have genuine control and flexibility over their fleets, by choosing their delivery transport partners wisely.” He says that efficiency will be key for auto parts companies going into the uncertain future with possible lockdowns, higher inflation, and other unforeseen challenges. For more information, contact Walter at wscremin@ontimegroup.com.au or visit www.ontimegroup.com.au
BUSINESS SERVICES
BUSINESS SUPPORT SOLUTIONS Repco Authorised Service says: don’t ask why, ask when In an increasingly complex, congested and often confusing marketplace, it’s not surprising that you may, as an independent workshop owner, find yourself asking: Why? Why is my profit where it is? Why am I working long hours or weekends? Why can’t I get my team to work better? Why do I need digital marketing? And all the other Whys! Repco Authorised Service says the answer is intrinsically linked to the ‘why’ you decided to be in business in the first place – such as having selfdetermining control of your life and career, wealth creation and legacy through succession planning. But knowing your ‘why’ doesn’t necessarily solve the ‘how.’ So, what if you could access some specialist assistance to help you? Just like you access technical information to help you fix a car, what if you could readily tap into a pool of resources and support that provide proven solutions for better business outcomes? “More than 500 workshops across the country have found their ‘how’ in Repco Authorised Service
and our professional Business Support Solutions,” Repco Authorised Service National Manager, Peter Rogers, said. “Joining our network in a branded or non-branded option, gives you the advantages of a membership driven, inclusive and supportive network, with the added backing of Repco and the global Genuine Parts Company (GPC). “As a member, you’ll find a suite of functional services that will take you from where you are to where you want to be, in your time, all while you remain fiercely independent. With everything from effective people management and HR/IR solutions to workshop software and easy access technical info, workshop consumables, business training and market leading online marketing and advanced customer connectivity platforms. “Importantly, you are assigned a dedicated Business Specialist who will guide you through our formal Business Improvement Process via planned and actioned based visits. “Like a personal trainer, your specialist keeps your business fitness on track, working with you to set
goals and connecting you with the right programs, experts, and resources to suit your circumstances. “These industry specialists are highly experienced, and you’ll be hard pressed to find better support and business improvement guidance. “And you’ll be surrounded by likeminded workshop owners who have the same wants and why’s that you do. They know that by banding together as a network, they have the ‘how’ to take their business journey further and faster, together. “So, as you seek answers to your business ‘why’s’, perhaps the important question is WHEN. When could you start taking advantage of a network like Repco Authorised Service? You’ll find the answer to that at www.joinrepcoservice.com.au.” For more information, visit www.joinrepcoservice.com.au
AUTO ONE LAUNCHES MY GARAGE SERVICE Established in 1988, the Auto One group is a champion of the independent network in Australia Hosting two banner groups, Auto One and A1 Autoparts, the Auto One group has more than 80 outlets Australia wide and remain the only independently owned national chain in the automotive parts industry. The Auto One slogan “It’s the One” supports a position in the market focused on the passionate motoring enthusiast and their experienced teams all have one thing in common – they love cars. Auto One says it is thrilled to announce the inclusion of ‘My Garage’ – a new service on its eCommerce website whereby users can access and purchase auto parts should they need a service and/or part replacement. To access the My Garage service, users just enter their registration number and/or search for their vehicle make, model and year (Cars, motorcycles and trucks are applicable). The My Garage service caters to all your vehicle’s specific needs – from oil, coolants and filters, drive belts, brakes, wipers, as well as accessories. Using Oscar technology, Auto One’s My Garage can accurately identify vehicles and locate all the available parts immediately all on a single screen. Since the start of the COVID-19 pandemic, 94
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businesses have witnessed a growth in the eCommerce industry. The global e-commerce automotive aftermarket size is expected to increase from an estimated $78,631.4 million in 2021 to $191,545.7 million by 20301. Finding the correct part/s for a vehicle can be overwhelming due to the amount of choice online and no clear path as to what to buy and where to buy these parts from. However, Auto One’s My Garage allows for users to make the educated choice - providing the most appropriate parts/products for the make of their vehicle. The Auto One eCommerce website and My Garage feature are just some of the many benefits of belonging to the Auto One group. The group recently showcased its family of brands
at this year’s Australian Auto Aftermarket Expo, including the recently launched “The One” range and the successful “Impact” family of products. This range was implemented to allow Auto One outlets to not only provide quality products to their customers but also produce the best value for money offer for the Australian market. Auto One and A1 Autoparts stores have unlimited access to the Group’s expanding distribution network which currently consists of two facilities, located in Sydney and Perth. For more information and franchise member enquiries please visit www.autoone.com.au and www.autoone.com.au/become-a-franchisee 1. https://www.psmarketresearch.com/ market-analysis/e-commerce-in-automotive-aftermarket?utm_ source=PRN&utm_medium=referral&utm_campaign=PRN_PAID
BUSINESS SERVICES
BIG TAX BOOST AutoGuru explains a new tax boost for upgrading tech and training staff The 2022-23 federal budget announcement included tax incentives enabling small to medium business owners that invest in cloud software and employee training to claim deductions greater than the actual cost. The scheme will provide a 20 percent bonus tax deduction for the cost of investing in tech tools and external skills training. Small businesses with a turnover of less than $50 million can claim spending up to $100,000 per year on eligible technologies and no limit on how much they can claim on training courses. Eligible expenses over the $100,000 cap can be claimed as per usual tax processes. The bonus deduction applies to purchases made between 7.30pm on March 29, 2022 and June 30, 2023. The new Small Business Technology Investment Boost is designed to encourage business owners to invest in digital tools to help streamline processes, remove double handling, and improve the customer experience. Included are portable payment devices, web design, e-invoicing and accounting and/or subscriptions to cloud-based services.
Based on initial statements, accounting and software costs from Xero, MYOB and QuickBooks, as well as garage management tools like Workshop Software and MechanicDeck, should qualify. It is also possible that digital booking platforms like AutoGuru.com.au – which recently switched to a subscription membership model – could also qualify, being a cloud-based website service helping workshops acquire new customers and improve customer experience. The Skills and Training Boost is designed to give automotive businesses a helping hand to attract and upskill staff. For every $100 eligible businesses spend on training employees, they will receive a $120 tax deduction. The training cannot be in-house or on-the-job; it must be provided by an external organisation; and courses can be provided in person, anywhere in Australia, or online — so long as that external organisation is a company registered within Australia. There is a wide range of specialised training and education courses that could qualify, from
Registered Training Organisations and Motor Trades Associations to Automate, TaT and others. While the Budget statements are very broad, it is possible that Business Coaches like The Workshop Whisperer may also qualify. The Skills and Training Boost was announced to come into effect on March 29, 2022 at the same time as the Small Business Technology Investment Boost, however according to recent statements from the ATO, the announced measures which are not yet law will be subject to consideration by the incoming government. Businesses interested in claiming proposed technology and training tax concessions should seek independent tax advice to confirm eligibility prior to investment. To learn more about AutoGuru, visit www.autoguru.com.au
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FIVE STEPS FOR SELECTING AN AUTOMOTIVE AFTERMARKET ERP BrainStorm says these steps will ensure you get where you need to be Enterprise Resource Systems (ERPs) can streamline all operations end-to-end, on one platform from finance to distribution, giving a birds-eye view on all business operations. The selection process of finding the right ERP can sometimes be a minefield and you can end up with a solution that isn’t right for your business goals, and costly to your bottom line. BrainStorm has put together the following steps to help you choose the right system.
Step One: Plan and survey all existing business processes The following three questions will help you identify where you are at: What systems do you currently have in place? Where do you have gaps in your current systems? What dream processes would you like to implement?
Step Two: Construct a possible future scenario Doing this with an integrated ERP overlaid to add/ integrate and/or replace current systems gives you clarity around what functionality you will need from your future ERP. Think about what you would like
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your future business to look like. Then with your ideal future business mapped out, what are the core features of your ERP functionality? For example, do you need: purchasing, inventory management, sales and marketing etc. Now you need to work out your ‘nice to haves’ not typically found in the core functionality of an ERP.
Step Three: Deliverables that meet your business desires and goals
this you will avoid hefty add-ons later in your ERP project.
Next, design the absolute deliverables to meet your business goals and desires. You will need to conduct an Internal system review with key players, taking with you the information from the first two steps. This will help you prepare the output of a High-Level ‘as-is’ business process flow and possible future streamlined processes diagram.
Step Five: ERP solution and implementation partner process
Step Four: Defining the required ERP core capabilities Pull together a core-requirements list according to the job functions of your business processes and any additional requirements that aren’t typically found in the core modules of an ERP. This will help define your capabilities list even further. By doing
BrainStorm says this is the most important part of the process. Remember, this is a long-term relationship and there needs to be a high level of trust and communication throughout the project. Industry-specific knowledge is key, along with key technical experience in each area of management across your business. BrainStorm says it is ready to help you with your ERP process. For more information, visit www.brainstormit.com.au or get in touch directly through email info@brainstormit.com.au or phone 02 6188 7306.
BUSINESS SERVICES
CALL UP SUSPENSION TRAINING COURSES AROUND THE CLOCK The Bilstein Academy offers e-training courses that can be carried out independently Since 2021, the Bilstein Academy has also been conducting its regular suspension training courses free of charge on the Internet. The virtual classroom with live online courses and professional trainers has quickly become a popular alternative to in classroom teaching. To date, thousands have already taken part. For the first time, the new training channel also reached garages that tend to shy away from conventional training because of the travel costs and the higher time expenditure, with Bilstein noting that many participants immediately took further courses. The Bilstein Academy wanted to lower the hurdles even further with a third alternative and now offers free e-training courses that can be carried out autonomously. General information on the Bilstein training programme can be found at workshop.bilstein.com/ en/trainings-and-courses Although the live experience and the direct exchange with the trainers are missing, Bilstein says this format has other unbeatable advantages.
The learning units can be accessed around the clock and the time required is only 20 to 30 minutes. This ensures that the individual modules can be completed comfortably during work breaks, at home after work or even during a train journey. To ensure that not only participants from the German region are addressed, the units are also available in English, and other languages will follow. By doing this, the company also wants to reach workshops abroad with its training offer. This is particularly important when no Bilstein courses are available locally or if the time difference makes it difficult to take part in virtual live training courses. In the e-trainings, suspension knowledge is conveyed in a compact manner using presentation slides and a question catalogue and then automatically tested using the learning objective test. As at many universities, the tried-and-tested ILIAS learning platform is used, while the virtual live training courses use the vitero software, which is also popular in the university environment. If the result is good, the participant receives a
certificate directly after the e-training, which can be printed out. There are public training sessions that any workshop employee can attend. In addition, there is a closed area for the train-the-trainer programme and customer-specific lessons. The following generally accessible courses are available in English: Principles of suspension technology; Suspension test and damage diagnosis; Passive damping systems; Bilstein active systems; Bilstein products for series replacement; and Bilstein products for Performance. For further information about the training, email the Bilstein Academy at training@bilstein.de
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EVOLVE YOUR WORKSHOP With Mechanic.com.au’s new Workshop Program Car Dealers and Workshop Comparison Websites are getting exceptionally savvy in the way they operate and are progressively taking market share from quality aftermarket workshops.
mechanics often do not invest in the required level of equipment, tools and training in order to provide a high standard of service to properly maintain a modern vehicle.
Mechanic.com.au explains they are doing this by providing convenient booking solutions to motorists as well as being somewhat misleading in the way they often market auto service and repair.
Aside from the role quality aftermarket workshops need to play in educating motorists, many of those workshops’ target market (particularly the younger demographic) want to research and book their vehicle maintenance after hours on their electronic devices as is demonstrated by countless consumer research studies.
What they aren’t doing is properly educating motorists about the importance of ‘value over price’ when it comes to car maintenance as well as misleading motorists about new car warranty requirements and the often-hidden truth about capped price servicing plans. Mechanic.com.au says motorists are being led to believe that comparing service prices between various mechanics is always comparing apples with apples, and in the case of new car warranties and capped price servicing, they are under the impression they need to return to the dealer to keep their warranty intact and are unaware of the hidden costs often associated with capped price servicing plans. Mechanic.com.au’s philosophy is that motorists can experience a better service at a better price at a quality aftermarket workshop and that the ‘cheap’ service and repair options are often cheap for a reason. In order to provide a cheaper price, Mechanic.com.au says substandard parts are often used and said
workshops not only compete but thrive in the digital age that is upon us.
The narrative from some quality aftermarket workshops is that they are currently busy enough, rely on word of mouth only and don’t need to invest in online booking and marketing solutions.
Mechanic.com.au’s Evolve Program enables quality aftermarket workshops to:
This situation is the hallmark of a well-operated workshop that has built a reputation through consistency, integrity and high-quality work, but in the digital age that is upon us, the mentality of ‘what has worked in the past will work in the future’ puts these workshops at serious risk, warns Mechanic.com.au
• Effectively compete with the dealers by breaking through customer misconceptions and showcasing value.
For those workshops who decide to wait until these conditions change to take action and start providing solutions for the age that we now live in, it may very well be too late. In line with Mechanic.com.au’s mission of helping mechanics to become better mechanics, Mechanic.com.au says it is pleased to provide its Evolve Program to help quality aftermarket
• Generate high quality customers that are seeking the best value, not the cheapest price.
• Take bookings from new and existing customers Online 24/7 with your workshop’s own microsite featuring handy booking tools. • Learn how to evolve your business with the latest solutions to become more effective and efficient. • Access the best technician talent to fulfill any staffing needs that you may have now as well as keep your finger on the pulse for the future. To find out more about the program, visit www.mechanic.com.au
BENDIX CATALOGUE APP
Bendix says its catalogue app is setting a new standard in replacement parts identification Bendix says its brake catalogue app has been a revelation for mechanics and technicians, helping them to save time and streamline workflow. The app is said to be “ground-breaking,” with Bendix stating it “can be deemed the most significant advancement in the selection of correct replacement vehicle brake parts.” The app allows mechanics to easily identify what type of brakes a vehicle requires simply by scanning the vehicle’s registration plate or VIN number. It was jointly developed by Bendix in partnership with Elegant Media, which Bendix asserts is one of Australia’s most creative app development companies. The process began with Elegant Media building basic functionality, at which point Bendix assisted with joint development to an advanced stage. “The Bendix App is a wonderful example of how software technology can assist people in the workplace to undertake a job with access to 98
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accurate information in real time,” Elegant Media Co-founder and Chief Executive Officer, Anushka Bandara, said. Bendix says it is now one of the industry’s leading fit-for-purpose software products. Those behind the app say it makes life easier for a lot of people in the industry, allowing them to more efficiently identify new brakes for cars, 4WDs, SUVs, buses and trucks. This enables them to speed up workflow on the workshop floor while ensuring that the correct products are ordered, supplied and fitted, every time. “We are delighted with the App as there is nothing like it in the market – we know it is bringing efficiencies for a lot of people in our industry,” Bendix National Marketing Manager, Ian Bott, said. The Bendix App is available for download free of charge at Google Play and the Apple Store. It can then be successfully used by mechanics,
brake fitters and spare parts counter staff simply by scanning the vehicle’s registration plate, VIN number or another product code. The app will then take the user directly to the Bendix brake parts required. Bendix has been making brake pads in the Victorian regional city of Ballarat for 67 years. The company claims that since the 1950s it has set new standards in driver safety, performance and comfort, and it believes it will be around for many more decades and is already developing automotive products for EVs in an effort to future-proof the business. For more from Bendix, visit www.bendix.com.au
BUSINESS SERVICES
COOLDATA BRINGS ONLINE TECHNICAL INFORMATION ALIVE CoolDrive Auto Parts has launched its new CoolData service CoolDrive Auto Parts says it is proud to present to the market “the ultimate” in workshop information resources, with the launch of CoolData. In conjunction with technical information experts HaynesPro, CoolData is now available for purchase as a subscription service for CoolDrive Auto Parts customers, who will also be able to utilise the HaynesPro All Access service. The HaynesPro CoolData offering enables professional workshops to diagnose, maintain and repair vehicles and trucks with detailed technical drawings, a unique electronics data module, and intelligent diagnostics tools. Many different areas are covered by the HaynesPro CoolData system, including identification data, including VIN decoder and equipment codes. The adjustment data for each vehicle model includes ancillary drive belt, wheel alignment, emission data, tyre sizes and pressures, torque setting, air-conditioning service connectors and various relevant capacities.
For vehicle maintenance, the system includes printable worksheets, smart links to relevant data sources, links to generic parts, sets of follow-up and additional tasks, service indicator reset instructions and service period times, set procedures for electronic and hybrid vehicles, tyre pressure monitoring systems, and an overview of all important wear intervals for parts. The repair offering is extensive and includes removal and installation guides for timing belts and chains, ancillary drive belts, clutches, manual transmissions, turbochargers, engine assembly, plus cooling system and automatic transmission draining and refilling. It also includes battery procedures, known fixes and tips (SmartCASE), technical service bulletins (SmartFIX), and manufacturer recalls. Electronics and engine management topics are also covered, featuring EOBD connectors, control units, grounding points, fuses and relays, HVAC, wiring diagrams, faults, and VESA guided diagnostics. It also gives helpful advice for quoting jobs, such as specific and generic repair times. The CoolData offering is available in packages for cars and/or trucks, with each subscription containing four user logins. Also available is the Haynes AllAccess resource, covering 700 online manuals for car and motorcycle maintenance and repairs.
Containing up to date professional information, the featured content includes common repairs, routine maintenance and servicing procedures, all with the ability to print in the workshop. Included is information on removal and replacement procedures, which is not covered in other professional data programs, including dash and trim, starters, engines, gearbox and more. Complete with around 750 enlargeable colour photographs in each manual, the series includes information on service intervals, quick links to popular procedures, videos of typical jobs, hyperlinks to additional information, colour wiring diagrams, easy search functionality, plus detailed troubleshooting guides. For further information on CoolDrive’s CoolData platform and Haynes AllAccess, visit www.cooldrive.com.au
NEAR ME MOVEMENT PRESENTS OPPORTUNITY The way consumers search and shop is changing, and businesses must adapt When is the last time you searched for any business and added ‘near me’ at the end? This is becoming a very common way for people to search for desired products and services. Many businesses would probably be surprised at just how fast the ‘near me movement’ is growing. For example, in Australia, AusGarage says the number of people searching “4x4 shop near me” grew 3450 percent between 2019 and 2020. In that same span of time, searches for “auto body shop near me” reportedly grew 1650 percent and “mobile auto electrician near me” increased 500 percent, says AusGarage, which explains that even very common ‘near me’ searches like “tyre shop near me” doubled during this time. If businesses don’t capitalise on this trend, it’s a missed opportunity for growing the customer base. The AusGarage automotive marketing agency has several suggestions for businesses that want to capture this audience.
The first recommendation is to ensure that the business’ website is mobile friendly since most of these new searches take place on mobile devices. The business should go the extra mile in providing an exceptional mobile user experience. AusGarage also says that businesses should not underestimate the importance of Google My Business (GMB) listings because these are being featured in many ‘near me’ search results. The GMB listing should be double checked to make sure it has been set up correctly and is optimised to include the services and products offered. Genuine, positive customer reviews on the map listing by local customers go a long way in boosting the GMB listing as well. After checking off these two basic steps with the mobile-friendly website and GMB listing, AusGarage says there are some more advanced strategies a business can look into.
These include image geo tagging, schema markup, Google local ad campaigns, and suburb centric articles and service pages. AusGarage says that these strategies aren’t always needed and may be harder to implement, but they are worth considering as they have the potential to increase the customer base. For more information on improving your ‘Near Me’ visibility, visit www.ausgarage.com.au/the-near-me-movement/ Australian Automotive Aftermarket Magazine May 2022
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GARAGE EQUIPMENT
DISAPPEARING TOOLS
NEW DPF AND TURBO BOOST TEST KIT From Diesel Help Australia
HPP Lunds has a range of tools under its Rock Tools brand
As well as diesel diagnostics training, Diesel Help Australia provides diesel diagnostic support to more than 200 trade members in Australia and NZ.
Every workshop has disappearing tools – they are the ones most often used and so they are easily misplaced or broken.
Clinton Brett, the Founder and Trainer of Diesel Help Australia, and his team witness a high level of diagnostics involving DPF and turbo faults.
That is not just inconvenient, but it also holds up too many simple jobs and turns them into time wasters, which is why having a few spares of these tools is a cheap option to get the job done.
Without the correct guidance and test equipment, popular fault codes relating to EGR, turbos and DPFs can be easily misdiagnosed.
Likewise, these tools are a must have in any garage – you don’t need to be a mechanic to find a need for them.
To assist with reducing wasted hours diagnosing and the unnecessary replacements of components, Clinton says he has developed easy to adapt diagnostic equipment, the DPF and Turbo Boost test kit. “Due to the pandemic, face to face training reduced dramatically yet resulted in a sharp increase in our membership over the past two years,” Clinton said. “We’ve experienced several cases where the DPF differential pressure sensor was reading incorrectly.
HPP Lunds has a range of tools under its Rock Tools brand, and these include everyday items such as oil filter removal tools like the strap style oil filter tool (T73C) which fits most filters as it has a flexible soft band that goes around the oil filter and with a quick pull, tightens. It says with this tool, it is unlikely that you will come across an oil filter that it won’t suit. As an option there is a swivel handle style of oil filter remover (T62C), which has the band made of flexible steel. This looped band is placed around the filter and the handle is turned anticlockwise to put tension on the band making it grip the filter. It can fit a variety of different sized filters. Another handy every day tool is the wheel brace (S1021001) – how many times a day does a workshop have to remove wheels, and while rattle guns are great, if it is a busy workshop its handy to have another option, says HPP Lunds. Indeed, every motor vehicle on the road should have a wheel brace in the boot – along with a jack and spare tyre – to get out of trouble when a puncture occurs. For these purposes, HPP Lunds says a four-way combination brace is ideal as it can work with a range of different wheel nuts from Metric/SAE 17mm, 19mm, 22mm and imperial 13/16”. For more information, contact HPP Lunds on 1300 306 781 or email sales@hpplunds.com.au 100
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“A difference in pressure of up to 70 kPa from what has been seen on the scan tool has been found in some instances.” One of these cases is included in a Diesel Help Australia recorded webinar which was delivered live at the 2021 USA Vision Hitech Virtual Training Expo and is available to view at www.dieselhelp.com.au/course/dpfs-diagnosingtesting The kit includes two liquid filled analogue gauges with a range of 0 to 60 kPa (0 to 8.7psi) which is capable of reading low pressures at idle in a good DPF and a Turbo boost gauge 0 to 400kPa (0 to 58psi) to read the highest intake pressures for diesels. The DPF gauge connects via a barbed T on the
pressure side of the DPF differential sensor and the turbo test gauge is connected via a hose to an engine mounted adaptor which was designed, engineered, and made in Australia. The testers can be used to confirm the Manifold Absolute Pressure (MAP) sensor and DPF differential pressure sensor data on the scan tool is correct. “They do fail! Our technical bulletin library includes faults found with Isuzu Dmax, Mitsubishi and soon to be released, the 2020 Hilux,” Clinton said. “Failures can be caused by DPF, and MAP sensors exposed to extreme conditions including high temperatures, condensation, oil, carbon, dust, and vibration. “Conditions like this damage vital sensors resulting with incorrect information sent to the ECU. As a result of this inconsistent data, symptoms may occur including poor performance or fault codes forcing the engine to derate and illuminate the engine light.” The Turbo Boost tester is suitable for applications fitted with a Boost/MAP sensor and the DPF tester is suitable for DPF fitted diesel engine. For further information please refer to the Diesel Help Australia YouTube channel for an instruction video or visit www.dieselhelp.com.au
GARAGE EQUIPMENT
MT ZERO 6 SERIES WHEEL BALANCERS Available exclusively from Repco and NAPA
Beissbarth’s new generation MT ZERO 6 series wheel balancers have been designed around the following core principles: speed, accuracy, reliability and ease-of-use. Manufactured in Italy, stringently tested and market-proven globally, the MT ZERO 6 series is said to be the ideal wheel balancer for all workshops that service wheels, from occasional use to intensive use. The MT ZERO 6 series wheel balancers from Beissbarth are equipped with the latest in sonar technology which is used for both tyre width detection and split weight functions (hides weight behind rim spokes). The three on-board lasers precisely and accurately mark the exact placement location of clip-on and adhesive weights, this eliminates the guess work and potential misplacement of weights. The automatic wheel positioning system moves the wheel into the precise position after the measurement cycle, this means no more manual positioning of the wheel after the measurement process. There’s light at the end of the tunnel, with the on-
board internal LED light ring which automatically lights-up the inside of the rim for ultimate visibility. A real game changer is reportedly the one-touch operation, which allows the user to complete most operations with only minimal input. The new user interface is highly intuitive and provides the user with simple clean graphics, easy to navigate menus and a wide selection of features. The interface has been re-designed to be ultraintuitive and work just like a modern smart phone. The touch screen model is also compatible with gloves, so no more removing of gloves to operate. The MT ZERO 6 is available with both a 7” LCD or 22” touch Screen display. Supplied as standard with a quick clamping system, the MT ZERO 6 series can also be supplied with a pneumatic wheel clamping system for quicker, easier and more accurate mounting. Amongst the vast selection of optional accessories available, the most sought after is the pneumatic wheel lifter which assists with the lifting of wheels onto the wheel balancer’s shaft, making it a real back-saver and a must have accessory.
The Beissbarth MT ZERO 6 wheel balancers are available exclusively from Repco and NAPA. Repco says it is Australia’s leading aftermarket automotive parts and accessories supplier. Since 1922, Repco has been “Driven by Passion” for all things automotive, and in 2022, celebrates 100 years of “loving all things automotive.” For more information, please contact GPC Tools and Equipment on 1800 224 581.
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ALL HOT AND BOTHERED Using thermal imaging to diagnose an electrical fault The interaction of volts, resistance, and current flow is what makes up the complex electrical systems we see in modern passenger and commercial vehicles. Diagnosing a fault in any of these systems can be daunting, especially if faced with problems in control modules, wiring, or the increasingly complicated BUS network system. Poor connections in any circuit cause an increase in resistance. A by-product of current flow through a resistor is heat – these are the basic elements of a light globe’s operation. To take that a step further, imagine a body electrical harness connector that has suffered moisture ingress – the green corrosion you see acts as a resistor in the circuit, therefore creating heat. The traditional way to pinpoint faults such as this would be to perform voltage drop checks across each conductor/connector until the source of the resistance is found. But Snap-on says there is a faster and much more efficient way. Thermal imaging technology is quickly gaining a
foothold in the automotive diagnostic hall of fame due to its ease of use and more importantly, the speed at which faults can be located. Any electrical device in the vehicle is designed to operate at a given current flow. If the current flow were to dramatically increase (which may point to an internal short) the heat generated by the component would also increase. Using the thermal imager here would show the fault as an abnormal heat source. A short circuit within a wiring loom could be located quickly by replacing the circuit fuse with a high wattage globe – then passing the thermal imager along the harness. The short will be visible as an unwanted heat source in the wiring – this is due to the current flowing through the bulb and tracking to ground across the short. Parasitic drains can also be located very quickly. Switch the ignition off and allow all control modules to go to sleep. Then pass the thermal imager over the vehicles fuse box. Any current flow will be displayed on the imager screen as a heat source. Cross reference the hot fuse or relay with
the vehicle circuit diagram to isolate the drain to a particular system. The thermal imager can be used to pre-empt failure of a circuit or system by comparing captured images or video with a database or image library. If the component is producing excessive heat, the system could be inspected and repaired before outright failure occurs. Snap-on encourages you to keep your workshop operations cost effective by adding thermal image technology to your diagnostic process. To arrange a demonstration, speak to your local Snap-on franchisee. Visit www.snapontools.com.au to see the complete family of diagnostic solutions by Snap-on.
MAKING AN IMPACT WITH AUTO ONE Impact Automotive’s range of garage equipment is expansive The Auto One group recently held a stand at the Australian Auto Aftermarket Expo in Melbourne showcasing its family of brands including its exclusive Impact Automotive range of garage equipment. The eye-catching Impact Automotive range was implemented to allow Auto One outlets to not only provide quality products to their customers but also produce what Auto One says is the best value for money offer for the Australian market. The expanding range of Impact Automotive includes garage equipment, coolants and floor mats. Auto One has produced the range of products using an extensive network of suppliers to source directly from renowned factories and make them available exclusively in Auto One and A1 Autoparts stores. The range of garage equipment is impressive, covering everything from engine cranes to vehicle dollies, right through to high lift jacks and mobile mechanic stools. The Impact Coolants offer both premix and concentrate variations that cover everything from passenger car to light commercial applications. The red and green long-life variations are 102
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supplemented by a Corrosion Inhibitor option, giving strong car parc coverage through 15 individual SKUs. “We will continue to grow the Impact Automotive range where we see opportunities to offer quality products at a very competitive price,” Auto One’s Head of Marketing, Lara Galvin, said. “Our range of car mats are manufactured to a very high level and the range boasts more than 25 style options and we are looking at other additions in this area to continue to develop. “However, we started the Impact brand with a range of trolley jacks, engine hoists and general garage equipment. “We will continue to add products to that area of the range, as well as find new opportunities to implement well-designed and excellently produced products in additional areas for the Auto One customer. “Impact will continue to grow. We have great momentum and enthusiasm from our stores and storeowners for these products and for us that’s a great sign for our group to continue to innovate and develop the Impact offer.” Established in 1988, the Auto One group is a champion of the independent network in Australia.
Hosting two banner groups, Auto One and A1 Autoparts, the group has over 80 outlets Australia wide and says it remains the only independently owned national chain in the automotive parts industry. Auto One and A1 Autoparts stores have unlimited access to the Group’s expanding distribution network which currently consists of two facilities, located in Sydney and Perth. These centres provide a platform where other inter-industry businesses can purchase product in bulk to achieve greater margins, negotiate pricing, and have access to a more diverse range of goods, not available through other channels. For more information, visit www.impactautomotive.com.au or www.autoone.com.au/become-a-franchisee or email info@impactautomotive.com.au
GARAGE EQUIPMENT
AUNGER WORKSHOP EQUIPMENT RANGE LAUNCHES AT COOLDRIVE The Aunger range at CoolDrive Auto Parts has expanded
The iconic Australian automotive brand Aunger has expanded at CoolDrive, with a new range of workshop equipment now available. Headlining the new Aunger offerings at Australasia’s preferred automotive parts distributor are hydraulic trolley and garage jacks, with options for standard as well as low vehicles. Constructed from heavy duty red powder coated steel with zinc plated fasteners for superb corrosion and abrasion resistance, each jack features a knurled handle for a confident grip and to make lifting vehicles safer and easier. Featuring two heavy duty black powder coated swivel castors and two fixed wheels for easy manoeuvrability, the jacks also include a carry handle to make portability even easier. For standard vehicles, there is the 1400kg and 2500kg hydraulic trolley jacks, while for low vehicles, there is the low profile 1800kg and low profile 3000kg garage jacks. Aunger car stands are also available from CoolDrive, which sport a sturdy ratchet system that allows for quick height setting to ensure that vehicles are not suspended on jacks for unnecessary periods of times. The two-tone gloss red and black powder coating protects the stands from corrosion and abrasion damage. One pair of stands will support up to 4000kg, making them suitable for medium to heavy duty vehicles. Aunger also has a new folding engine crane, constructed from heavy duty steel with the extendable boom arm enabling easy lifting of between 250kg-2000kg. The folding legs with locking pins deliver improved safety, and space saving characteristics when stored away, while the six steel swivel castors provide easy mobility while on flat workshop or garage surfaces. Capping off the new Aunger products at CoolDrive are single car ramps, manufactured from heavy duty steel with high quality powder coating. Sold in a pair, two options are available, 750kg or 1000kg, each complying with Consumer Goods (Portable Ramps for Vehicles) Safety Standard 2017. With a rich history spanning more than 50 years, the Aunger range includes shock absorbers, suspension components, car care products, wheel hub assemblies and bearing kits, and now a comprehensive workshop equipment range. For further information on the Aunger range at CoolDrive, or to find a branch, visit www.cooldrive.com.au Australian Automotive Aftermarket Magazine May 2022
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SUPER ULTRASONIC COMPONENT CLEANING NOW AVAILABLE Premier Machinery and Components says it offers a safer, more affordable cleaning method The traditional methods of component cleaning include caustic baths, pressure washes, and spin wash machines. But Premier Machinery and Components says there is a safer and more cost-effective solution. The company says its MotorClean unit can offer super Ultrasonic component cleaning within a 20-minute cycle time. The process involves degreasing, decarbonising, and descaling engine parts and components like cylinder heads, engine blocks, gearboxes, turbo chargers, brake parts, transmission systems, diesel injection, and particle filters.
of the smallest workshop to the largest heavy commercial transport operation. The new 185 litre unit provides a new option for smaller operators who could not previously justify the cost. The equipment uses a working frequency of 40 kHz, which can achieve optimal cleaning without damaging any soft materials like aluminum, magnesium, and brass. Premier Machinery states that the running costs of these machines can be as low as $1.40 per day when operating a five-day week with the 400 litre machine using 175 kw hours over a seven day period.
The company recommends this unit to garages, dealerships, brake specialists, and smaller general workshops.
Operating times can be programmed, and the advanced touchscreen makes the unit easy to operate.
The new model MOT-200N includes a stainless thermally insulated tank lid, pneumatic platform, and waterflow system for oil separation.
The ultrasonic waves osculate with a six-inch travel agitation to thoroughly clean all parts of the components.
It features a control panel with a seven-inch screen with TFT display. The Tierratech Motor Clean range is able to address the component cleaning needs
The specified chemicals that are required are $375 per 25 kg drum, and this lasts between six weeks to six months depending on usage.
“These high-quality units clean regardless of the complexity of the pieces, especially internal recesses and hard to reach areas,” Premier Machinery and Components General Manager, Daniel Parker, said. “They reduce energy costs, are more environmentally friendly and dramatically reduce labour time.” For more information, visit www.premiermachinery.com.au or call 03 9797 1170.
PRECISION AUTOMOTIVE EQUIPMENT BRINGS LATEST WORKSHOP TECH TO SUNBURY FORD The company has completed a detailed workshop upgrade for a major Victorian dealer, Sunbury Ford Sunbury Ford Dealer Principal, Nick Dempsey, approached Precision Automotive Equipment seeking to increase the customer service experience from the dealership’s service lane. Precision Automotive Equipment says it immediately identified that the Sunbury Ford workshop service lane could be revolutionised with the addition of Hunter Engineering’s newly developed Quick Check Drive Inspection System. This system provides automatic vehicle alignment results in an instant. As the vehicle drives through it, Quick Check Drive providses touchless total toe and individual camber readings, while Quick Tread Edge measures tread depth and tyre edge wear. Each component analyses live data and instantly displays results with no stopping, with no labour and no data entry required. The Hunter Engineering unit uses Licence Plate Recognition (LPR) cameras to identify the vehicle and present the readings to customers on the easy to understand ‘Flight Board’ displayed high and bright in the workshop. The Quick Check Drive system also includes Body Damage Cameras that photograph the vehicle as 104
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it drives through the lane to ensure proof of vehicle condition is also on file. The autonomous inspection lane means vehicle inspections are completed in under ten seconds, with no interaction from a technician or an advisor. In line with the significant increases in wheel alignment business generated from the Hunter Engineering Quick Check Drive system, Precision Automotive Equipment also supplied and installed a Hunter Hawkeye Elite Alignment System at Sunbury Ford. This system is linked to HunterNet – an online portal provided by Hunter Engineering that collates data from all Hunter units within any workshop. This system allows service managers to set performance targets, inspect ROI and identify workshop service trends. This technology allows individual workshops to conduct their own, real time business research. In addition to the supply and fitment of the Hunter Engineering Quick Tread Edge and Hunter Hawkeye Elite Alignment System, Precision Automotive Equipment also designed and completed the full workshop lubrication system fit
out, the ergonomic relocation of existing workshop equipment and the installation of new Rotary two post hoists throughout the workshop. “The Sunbury Ford workshop modernisation is a prime example of the direction that automotive workshops need to be heading to secure a strong and profitable future,” Precision Automotive Equipment General Manager, Peter Hewitt, said. “The vastly improved initial customer experience all the way through to increased mechanical accuracy and overall business efficiency that this state-of-the-art equipment provides, ensures that Sunbury Ford, along with its customers, benefit from the most modern technology available.” Precision Automotive Equipment is a part of Australasia’s largest automotive aftermarket specialised company, BAPCOR Limited. For more information, contact Precision Automotive Equipment by calling 1300 366 252 or visit at www.precisionautomotive.com.au
TRADE TALK
LEADING FROM THE TOP WITH PASSION Australian Automotive Aftermarket Magazine caught up with MANN+HUMMEL Group Chairman Thomas Fischer at the recent AAA Expo to discuss the future of a company producing filters in a market that is moving towards battery EVs
From the second you are introduced to MANN+HUMMEL Group Chairman, Thomas Fischer, you can tell he is genuinely enthusiastic about the company and the products it produces and sells. Thomas is the grandson of one of the original founders of the company, Adolf Mann, and, as well as being Chairman, he represents the Mann family on the company’s Board. After his vocational training as a banker at the Deutsche Bank, Thomas studied Business Economics at the University of Mannheim. For 12 years he worked for the ITT Automotive Group at different sites such as Bietigheim-Bissingen, Korea, the USA and Frankfurt, with his last role being General Manager Product Line Electrical Motors. Afterwards he joined Hasco Hasenclever in Lüdenscheid as Chief Executive Officer. Since 2002 Thomas Fischer – who is married and has two adult sons – has acted as Chairman of the Board of the MANN+HUMMEL Group, Ludwigsburg, and he holds various seats as board member and on the advisory council. In his function as Chairman and representative of the Mann family, he focuses on strategy, vision and innovation. He also sees his role as preserving and advancing the family-owned company, its values, goals and culture by driving change through forming, integrating, aligning, and guiding the management team.
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Interestingly, the company started life in textiles before pivoting to become a filtration specialist. “The founders had a textile company, and in the Second World War, they needed to keep the workers - mostly women - busy. Not with producing women’s clothes as they had done before, but with something which was important for military or war use to keep the factory running. And so, they came up with filtration,” Thomas said. The business actually continued with textiles right up until 1941 before moving exclusively into automotive. “They focused on the automotive side and not the textile side, because with the competition you get out of Asia, you cannot produce textiles competitively in Germany,” Thomas said. As a company that focuses heavily on filtration products, many would see the current world push into the Electric Vehicle market as a major challenge for the business which has a product line featuring oil and engine air intake filters, but Thomas remains upbeat about the company’s future prospects. “I’m a firm, firm believer that the ICE engines will stay for a while yet,” Thomas says.
“It could well be that ICE engines will be fueled by synthetic fuels which you can produce from hydrogen, and Australia will become one of the biggest hydrogen producers in the world. There will be a place for battery EVs, for fuel cells and for synthetic fuel. “Europe is for me a little bit too dogmatic for going only with battery electric, but in China, you have apartment blocks with 500 apartments each. You cannot charge 500 cars in that situation. “People are talking that we will go electrical, but we don’t want to carry tons of batteries around, and until the battery technology has improved dramatically, they still will stay with combustion engines. Also, the heavy duty and the off-road area still will be there for us for a long time. “What about countries where you don’t have infrastructure to charge, or you go long distances, like when you are living in the middle of Australia? It is unlikely you will find charging stations at every corner.” Thomas also points out that the MANN-FILTER range also includes many products that will remain important even for EVs. “The cabin filter is getting more and more important, and we do smart cabin filters, and we work with data there, because the longer you can keep the air in the cabins, the less you have to heat or to cool the air you get from outside, and then we help extending the range as you are not drawing on power from the battery for cabin temperature control,” Thomas said. He also sees opportunities for a whole new range of filtration products especially for the EV market. “A battery is breathing when you charge it – it’s getting hot, so air goes out, air goes in. You need a filter medium which helps that,” Thomas said. Thomas also explains that dust is the enemy of batteries, and it needs to be filtered from the battery fluids. “And in the hydrogen area, you need an ion exchange
TRADE TALK Thomas believes that more emphasis for the company in the future will be placed on e-commerce. “E-commerce doesn’t mean for us that we will work through different channels. We will still sell to distributors, but we will know better what the distributor needs now or tomorrow, and we can work with the data to have the right product at the right place and the right time,” he explains. Thomas believes that people and culture are paramount today for any successful business.
filter, there are a lot of filtration applications where we can work with the car industry,” he says. “There will be a business for us, but for us, it’s using our filtration technology for applications in fuel cells and battery electric.” He says MANN-FILTER is working closely with China to develop and recognise new filtration products. “China is driving electrical because in ICE, others are stronger, the Japanese or the Europeans,” he said. MANN-FILTER is also focused on filtering brake dust via its brake dust particle filter products. “The brake dust filter is a great product because it keeps the rims clean, so you don’t have the dust on the rims, but it’s even more important for air quality as it reduces brake dust emissions significantly,” Thomas says. The company is even working with car companies, such as Mercedes, to develop filters for road dust. “We put a filter unit below the car, so when you drive, the air is pushed through this filter, or you can put it in front of the radiator. And so, you get at
the end more dust particles out of the air than your car produces via brake dust, tire and road abrasion. This is extremely important in highly polluted environments. It’s a very good product,” he said. In fact, Thomas sees a strong future for MANNFILTER as the world moves towards EVs. He says that the key to a good filter is the material used to perform the actual filtration. “Nobody has as good filtration media know-how as we have. We do this together with partners, companies who produce it, but we invest strongly into filtration media ourselves,” Thomas explains. “We have started to produce synthetic media ourselves. We have already a big base and we are expanding this…the better the filter media, the less energy you need to push the air or the liquid through, the less energy you need, the more sustainable you are. “Filtration media is for us the big key, and I think we are...No, I’m convinced we are, the leading company there. We have very good competitors, but yeah, the others follow us, so filtration media is one big area of focus for us.”
“I think the most important thing is we always have great people in this company, and we had the right people at the right time, and people who are truly dedicated. Take a look at China: Due to the recent lockdowns, people cannot commute between their homes and our plants. Our chinese colleagues teamed up, sleep voluntarily in our plants in order to keep production running. That kind of dedication and spirit is remarkable and can only be found where good people and managers come together. A big thank you to all of them,” he explains. MANN-FILTER is one of the leading filter brands in Europe and with its acquisition of WIX in the US from 2008, it now has a huge global footprint, but Thomas says that Australia is also an important market that the management of the company is keen to grow. In fact, a big part of the reason for Thomas’ trip to Australia for the AAA Expo was to try to gain a better understanding of exactly what a market on the other side of the world requires. “We started here some years ago, and relative to the other markets in Southeast Asia, Australia is our biggest, but we could do so much more,” Thomas muses. “With this big country, you need a car. The Australians value a car. And then you have an extremely good mining industry, which needs very good filtration, and these kinds of solutions we can offer, and we love to offer. “There is still a lot of potential for us in different areas. We are quite convinced that Australia will remain one of our top markets in South-East Asia. “The product range is growing. We will expand the WIX filters here, because they’re positioned a little bit different than the MANN-FILTER brand. “MANN-FILTER is very popular in Europe, WIX is very popular on the American market. I am very pleased with the strong position the brands have on their respective markets. However, as a globally operating company, we must not make the mistake of thinking only in European or American terms. We have to open up a little bit more to understand that other regional markets sometimes work a little bit differently.” To learn more about the MANN+HUMMEL Group, visit www.mann-hummel.com Australian Automotive Aftermarket Magazine May 2022
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CONSUMER LAW
HOW TO DEAL WITH THE COMMON LEGAL ISSUES THAT AFFECT AUTO REPAIR WORKSHOPS – SERIES 1: CONSUMER GUARANTEES At the recent Australian Auto Aftermarket Expo Industry Legal Principal Lawyer, Emma Dalley, presented a seminar on the five most common enquiries received by members The five most common enquires Industry Legal receives, excluding employment law, relate to consumer guarantees; warranties; customer supplied parts; unpaid invoices; and uncollected vehicles. These issues can cause considerable disruption, cost time and money, and harm the business’ reputation if not managed effectively. Provided below is a summary of the first legal issue in the series being consumer guarantees.
Consumer guarantees and their application The Australian Consumer Law (ACL) gives consumers automatic guarantees when they acquire goods and services. If these guarantees aren’t met or complied with, consumers have a statutory right to remedies. Consumer guarantees cannot be excluded, restricted or modified by contract. Businesses that supply goods or services to consumers must comply with the consumer guarantees. Manufacturers must also comply with certain consumer guarantees. A person (which includes a business) is considered a consumer if: • they acquire goods or services that cost less than $100,000; • the goods or services cost more than $100,000, but are of a kind ordinarily acquired for domestic, household or personal use or consumption, or • the goods are a commercial road vehicle or trailer used primarily to transport goods on public roads, except where such goods are acquired for the purpose of re-supply or transformation in trade or commerce during production or manufacture. The above monetary threshold recently increased from $40,000 on and from 1 July 2021.
Guarantees for goods • supplier has a right sell the goods • consumer has the right to undisturbed possession of the goods • goods are free from any security, charge or encumbrance • goods will be of acceptable quality* • goods will be reasonably fit for any disclosed purpose • goods supplied by description will correspond with that description* • goods will correspond with the sample or demonstration model in quality state or condition • spare parts and repair facilities for the goods are reasonably available after a reasonable period* • comply with any express warranty* * also apply to manufacturers. 108
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Guarantees for services • services will be provided with due care and skill • services will be fit for any specified purposes • services will be supplied within a reasonable time
Remedies If you supply goods or services that fails to meet one or more of the consumer guarantees, the consumer is entitled to a remedy. Available remedies vary between minor failures and major failures. Generally, if the problem is minor, the supplier can choose to replace, repair or refund the good or for services, provide a refund or a further service to rectify the problem. If a remedy is not provided within a reasonable amount of time, the consumer can get someone else to fix the problem and ask you to pay reasonable costs. A major failure is failure that meets one or more of the following: • the good or service would not have been acquired by a reasonable consumer fully acquainted with the failure (inc. multiple minor failures); • the good is significantly different from the description or sample/demonstration model; • the service is not of such a nature, quality, state or condition, that they might reasonably be expected to achieve a result desired by the consumer that was disclosed and can’t easily be fixed within a reasonable time (inc. any product resulting from the services); • the good or service is substantially unfit for its common purpose and can’t easily be fixed within a reasonable time; • the good or service is unfit for the disclosed purpose and can’t easily be fixed within a reasonable time; • the good is unsafe or service creates an unsafe situation. If the problem is major or cannot be fixed, the consumer can choose to reject goods and choose a replacement or refund; terminate the contract of services and obtain a refund; or seek compensation for reduction in value of the goods/services. A consumer may also seek compensation for any consequential or associated loss or damage resulting from failure to meet the consumer guarantees. The loss or damage must have been reasonably foreseeable and not because of a cause independent of human control after goods or services supplied. In some circumstances, where a supplier provides a remedy to a consumer, they may be able to recover from the manufacture: loss or damage paid to a consumer (if both liable under the ACL); costs incurred in providing a remedy for guarantees as
to acceptable quality, fitness for a purpose made known to the manufacturer or description applied by or on behalf of the manufacturer.
Avoiding and managing disputes To prevent a dispute, be clear on the goods/ service being provided before obtaining authority to proceed and adjust expectations if needed; deliver on guarantees, conduct quality checks, implement processes to deliver services with due care and skill; educate your team on their obligations; and keeping records – eg. detailed job cards, notes of issues identified with vehicle and advice to customer (if customer doesn’t take advice, consider terminating service but at least make sure you record your advice and the customer’s instructions in writing). If a dispute is raised or claim made: 1. Assess whether consumer guarantees apply. 2. If yes, assess whether any guarantees have not been met - i.e. inspect vehicle, take photos, keep detailed file notes and review records. 3. If the guarantees have been met – build defence/ reject claim/settle on commercial basis. 4. If a guarantee hasn’t been met – provide suitable remedy. 5. Seek indemnity from the manufacturer (if available). 6. If the dispute is not resolved, the consumer may make an application to a consumer agency (who can investigate breaches) and/or a tribunal/court depending on jurisdiction. 7. Contact your insurer if a claim is made. This document is intended for general information purposes only and should not be regarded as legal advice. Please contact Industry Legal if you require legal advice. Individual liability limited by a scheme approved under professional standards legislation.
AAAA Member Benefits If you require any advice on the matters set out in this document, please contact Industry Legal on 1300 369 703 or aaaa@industrylegalgroup.com.au
HR
HIGH COURT RULING Written contract key to determining if a worker is an employee or a contractor
In ZG Operations v Jamsek [2022] HCA 2 (Jamsek), the High Court held that where parties have comprehensively committed the terms of their relationship to a valid written contract (ie. the contract is not a sham or is otherwise ineffective under general law or legislation), the characterisation of that relationship as one of employment or otherwise must proceed by reference to the rights and obligations of the parties under that contract. In other words, the terms of the contract will be considered to determine if there is an employer and employee relationship or if the person providing services is a contractor. This was consistent with the approach in Construction, Forestry, Maritime, Mining and Energy Union v Personnel Contracting Pty Ltd [2022] HCA 1 (Personnel Contracting). These decisions are significant as they uphold the terms of the written contract as the key to determining the legal relationship. In addition, in Personnel Contracting, the High Court held that where the terms of the contract are not in dispute, a wide-ranging review of the parties’ subsequent conduct is not necessary or appropriate. This is a shift away from the traditional (and often complex) multifactor test which considers all relevant factors on a case-by-case basis to determine whether a person is an employee or an independent contractor.
Jamsek Case The High Court appeal concerned whether two truck drivers were engaged by a company as employees or independent contractors. Between 1977 and 2017, Mr Jamsek and Mr Whitby (Respondents) were engaged as employees of the second appellant (Company) and drove the company’s trucks. However, the company subsequently offered the respondents the opportunity to “become contractors” and purchase their own trucks. The respondents agreed and set up partnerships with their respective wives. Each partnership executed written contracts with the Company for the provision of delivery services, purchased trucks from the company, paid the maintenance and operational costs of those trucks, invoiced the Company for its delivery services, and was paid by the Company for those services. Income from the work performed for the Company was declared as partnership income for the
purposes of income tax and split between each Respondent and his wife. The Respondents claimed to be owed entitlements pursuant to the Fair Work Act 2009 (Cth), the Superannuation Guarantee (Administration) Act 1992 (Cth) and the Long Service Leave Act 1955 (NSW) on the basis that they were employees of the Company. The primary judge concluded that the respondents were not employees, and instead were independent contractors. The Full Court overturned that decision and held that, having regard to the “substance and reality” of the relationship, the Respondents were employees. The High Court held that the Respondents were not employees of the Company. The contracting parties were the partnerships and the Company. The contracts involved the provision by the partnerships of both the use of the trucks owned by the partnerships and the services of a driver to drive those trucks.
Personnel Contracting Case A different outcome resulted in the Personnel Contracting case on considering the terms of the contract. This High Court appeal concerned a worker who was hired by a labour-hire company (Business) and worked on a construction site operated by another company (Builder). There was a contract between the worker and the Business but no contract between the worker and the Builder. Under the contract with the Business the worker was described as a “self-employed contractor”. However, under the contract: • the Business had the right to determine who the worker worked for;
• the worker was obligated to co-operate in all respects with the Business and the Builder in the supply of labour to the Builder; and • the Business was obligated to pay the worker for the work performed. The High Court found that these rights and obligations indicated an employer and employee relationship between the Business and the worker.
Key Takeaways: • The terms of a contract are key to determining if an employee and employer relationship exists or if the person providing services is a contractor; • Defining the engagement status of a person as a contractor in a contract is not sufficient to prevent the terms of the contract indicating an employee and employer relationship, unless the rights and obligations under the contract reflect such an engagement status; • If the terms of the contract reflect the desired relationship or engagement status, follow the terms of the contract to assist with preventing a successful challenge on the contract; and • Contact us if you would like assistance with preparing a contract. This document is intended for general information purposes only and should not be regarded as legal advice. Please contact Employer Assist by Industry Legal Group if you require legal advice. Individual liability limited by a scheme approved under professional standards legislation.
AAAA Member Benefits If you require any advice on the matters set out in this document, please contact Employer Assist on 1300 735 306 or aaaa@employerassist.com.au Australian Automotive Aftermarket Magazine May 2022
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PERFORMANCE & RACING
ACL EXTENDS GROVE RACING PARTNERSHIP
After a major off-season program, the team has had a strong launch into the 2022 season ACL Bearing Company (Australia) says it is proud to announce the extension of its long running partnership with Supercars team Grove Racing (formerly Kelly Grove Racing). Grove Racing is running under the banner of Penrite Racing for 2022 with the driver pairing of Bathurst winners David Reynolds and Lee Holdsworth.
BURSON AUTO PARTS TAKES TOP FUEL TO MILDURA The event made history in March
Australia’s Burson Auto Parts brought the spectacle of the Top Fuel Drag Racing Championship to the Victorian rural city of Mildura for the first time in 14 years recently. Held at the city’s legendary Sunset Strip drag racing facility in hot conditions from March 11 to 13, this event formed the second round of the Burson Auto Parts 2022 Australian Top Fuel Championship. The Mildura event welcomed a total of six earth shaking Top Fuel dragsters to compete on a 1/8th mile drag strip (as opposed to the usual 1,000 ft length), making this the first ever Australian eighth-mile Top Fuel championship round. It proved to be a very successful event for Burson Auto Parts both as the series sponsor and as a major sponsor of the Lamattina Top Fuel Racing team, with Phil Lamattina winning Australia’s first 1/8th mile championship event, elevating the popular home town racer to the top spot in the championship.
“We have had a relationship with the team dating back to the early 90s with Larry Perkins and his magnificent achievements,” ACL Bearing Company (Australia) General Manager, Chris Brooks, said. “The relationship has prevailed for more than 30 years through the various iterations of the Braeside Team – Kelly Racing, Kelly Grove Racing and now Grove Racing. “The team has had very solid start to the season and are consolidating each round. We are excited for the remainder of the season. “Supercar engines take a pounding, are under enormous loads, operating in a wide range of challenging conditions for extended periods of time. There is no better test lab for our product than the racetrack.” Grove Racing General Manager – Commercial, Lauren Batchelor, said the team has been associated with ACL since its beginning. “ACL have been an incredible supporter of ours both on and off the track. We are very, very proud to be associated with a company that has such a rich history in Motorsport and a strong manufacturing presence in Australia”. Lauren said. “At Grove Racing we value our partner relationships & are always striving for excellence in all facets of our racing business.” For more information, visit www.aclperformance.com.au 110
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In addition to Phil’s success, Burson Auto Parts Top Fuel dragster driver Shane Olive scored his first Top Fuel competition victory in Mildura, setting the lowest ET (Elapsed Time) of 3.17 seconds and the highest Top Speed of the event, clocked at an incredible 426kph. Taking the Burson Auto Parts Australian Top Fuel Championship to a regional drag strip that had last seen a Top Fuel Dragster perform an exhibition run in 2014 meant that drivers and crew chiefs alike were effectively starting from a completely blank sheet. With a lack of historical data to lean on and a very hot track that made for incredibly trying conditions, this event presented major challenges to all of the teams taking part. While the Lamattina Top Fuel Racing team may
have struggled in qualifying, come race day team owner and racer Phil Lamattina well and truly turned things around. Taking the win in each of his first two pairings put Phil into the A final against a hard-charging Wayne Newby whose round two win against his teammate Damien Harris had lowered the track record to 3.18 seconds. Separated in the final by just thousandths, Phil made it three from three at his home track in front of thousands of loud and proud Mildura locals. An emotional Phil clearly felt the love the local fans. “From the outhouse to the penthouse! That was an awesome show! I’ve got to take my hat off to my fellow competitors. It took them a while to dial it in, but there’s the six smartest tuners in the country out there and they’re all making it happen. Man, oh man, this is a dream come true.” Phil said. Phil Lamattina’s win gave him 200 points and the championship lead, 20 points clear of round one winner Phil Read. Shane Olive scored valuable points for his first racing win along with as Top Speed and Low ET points in the Burson Auto Parts Top Fuel Dragster placing him fifth. Burson Auto Parts Australian Top Fuel Championship organiser, Andy Lopez, was elated with the first eighth-mile event saying that the visit to Mildura was a real positive for the series and the sport. “We knew it was a bold decision to run Top Fuel over the eighth mile for round two of the series, but we had the confidence in the teams, and I think the quality of the racing and the response from the crowd after each pass shows that it was the right call,” Andy said. “These are true drag racing fans here in Mildura and they showed us nothing but positivity and love from the minute we arrived in town. The Sunset Strip staff, from the track crew to the officials, helpers and everyone else involved in running the event were incredible and we really had the best time. I can’t thank them all enough.” For more information about the Burson Auto Parts Australian Top Fuel Championship, visit www.topfuelchampionship.com.au
PERFORMANCE & RACING
DAYCO RACER JOINS EMA MOTORSPORT
David Russell and EMA Motorsport confirm exciting initial 2022 plans across Australia and Europe The Australian-based EMA Motorsport Team has confirmed the team’s first track activities as part of the Porsche Customer Racing stable. The team will campaign the full Porsche Paynter Dixon Carrera Cup Australia Championship season with experienced Pro driver, David Russell, in the latest Porsche 911 GT3 Cup (Type 992) model. In parallel to the eight-round domestic calendar, EMA Motorsport will also resume European activities with exciting plans to compete over the summer. The confirmed entry will see EMA Motorsport supported by Porsche endurance experts Manthey-Racing, with a debut outing for the team’s 911 GT3R at the infamous Total Energies 24 hours of Spa.
David and the Victorian-based team’s newly liveried 992 generation 911 GT3 Cup car has already completed its first Carrera Cup round at the Australian Grand Prix in April. David returns to the one make domestic Porsche Pro class for his ninth season in the championship, having debuted back in 2006. He brings extensive experience from across both the V8 Supercars and GT3 grids to the team, including double outright Bathurst 12-hour podium finishes. “I’m very excited to be joining EMA Motorsport for the Porsche Paynter Dixon Carrera Cup Australia Championship, they have been very competitive in their GT racing campaigns and to join the team with a brand new 992 is very special,” David said. “We have always enjoyed aligning our global brand with the world’s fastest one make series. It is great to return to Carrera Cup Australia in 2022 with our talented racing ambassador and the hardworking EMA Motorsport team with the brand new 992 Cup Car. If it races as good as it looks, we are in for a fantastic season,” Dayco Asia Pacific Vice President – Aftermarket, Arnold Mouw, said. Alongside the full Australian calendar entry, EMA Motorsport will also make a return to European
competition at one of the most demanding on the global motorsport calendar; the Total Energies 24 Hours of Spa. The blue riband event of the Fanatec GT World Challenge Europe powered by AWS schedule brings together a grid of over 50 entries from across the world, with some of the best talent in the world of GT competing around the clock at one of the most revered and iconic race circuits. EMA Motorsport is no stranger to world-class endurance racing, having claimed overall and class podiums at the 2020 Liqui-Moly Bathurst 12 Hours. In 2022 GT World Challenge Europe events, EMA will receive technical support from the highly decorated German race outfit and Porsche performance experts, Manthey-Racing in preparation of their Porsche 911 GT3R. For more from Dayco, visit www.dayco.com
MANN-FILTER STARTS AT THE BATHURST 12 HOUR MANN-FILTER is once again partnering with Triple Eight Race Engineering for the big race The 12-hour race on the legendary Mount Panorama Circuit in Bathurst will kick off the new Intercontinental GT Challenge “Powered by Liqui-Moly” (IGTC) season on May 13th. Four endurance races held on some of the most beautiful and spectacular circuits in the world make up this championship which is held on four continents (Australia, USA, Europe, Africa). MANN-FILTER is a premium filtration brand for the automotive aftermarket and is part of the MANN+HUMMEL Group which is headquartered in Ludwigsburg, Germany. It will face up to the tough competition in the IGTC with a top-class Mercedes-AMG GT3 entered by Triple Eight Race Engineering in the distinctive yellow and green MANN-FILTER design for the IGTC opener at Bathurst. The racing bolide will be piloted by three strong drivers. Supercars Champion Shane van Gisbergen from New Zealand is an experienced racer and already drove in MANN-FILTER colours at Mount Panorama in 2020.
His co-drivers will be Red Bull Ampol Racing rookie Broc Feeney, a successful racing driver from Queensland; and Prince Jefri Ibrahim, the team’s passionate ‘Am’ driver and current GT World Challenge Australia pilot. Triple Eight Race Engineering’s Managing Director, Jamie Whincup, thanked MANN-FILTER for their ongoing support of the team’s Bathurst 12 Hour campaign. “The Bathurst 12 Hour is a marquee event on the Australian racing calendar, where some of the most talented drivers and best-looking cars in the world are on display,” Whincup said. “We had the best-looking livery at the 2020 race, and I have no doubt when we release our livery later in the year, it’s going to look even better”. “We are delighted to continue our partnership with Triple Eight Race Engineering as we both share the goal of highest quality standards and utmost professional approach,” MANN-HUMMEL Australia Managing Director, Fabio Moura, said.
in various racing series for years and we are ready for the new challenge. “Giving top performance time and time again and doing reliable work even in extreme situations is not only a good fit for motorsport, but also for our strong MANN-FILTER brand.” Motorsport fans can follow the endurance spectacle with a Live Stream and Live Timing at www.intercontinentalgtchallenge.com For more information, visit www.mann-hummel.com
“MANN-FILTER has been successfully competing Australian Automotive Aftermarket Magazine May 2022
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NEW FROM TERRAIN TAMER New Fortified Brake Upgrade Kits released
Terrain Tamer has released a new range of Fortified Brake Upgrade Kits for Toyota Landcruiser VDJ76/78/79 models. Terrain Tamer says the new kits are made up of its most high-performance braking parts to improve performance in 4WDs operating in heavy duty conditions. The kits come complete with a Terrain Tamer Heavy Duty Brake Booster, which has been designed and engineered in Australia as an easy to fit, bolt-in replacement for the vehicle’s original booster, and feature a dual diaphragm design. Terrain Tamer says this design effectively doubles the diaphragm surface area, acting to reduce pedal effort and improve both the stopping power and the braking feel, without significantly increasing the overall size of the booster itself. Essential for 4WDs that are towing or carrying heavy loads, Terrain Tamer states its Heavy Duty Brake Booster has been found to improve braking performance by up to 30 percent in both ABS and non-ABS models. As well as the Brake Booster, the new kits also include a Terrain Tamer Braided Brake Hose Kit, front and rear Terrain Tamer High Performance slotted and dimpled rotors, and front and rear Terrain Tamer Fortified Brake Pads. Made in Thailand from a copper free ceramic formulation, the Fortified Brake Pads hold E1 Euro Certification and are made with exclusive Terrain Tamer tooling.
They feature a red coating to assist with the bedding in process and are designed for vehicles placing their brake system under significant pressure, such as those with a GVM upgrade or carrying significant loads. While they can be used in everyday applications, Terrain Tamer says the benefits of Terrain Tamer Fortified Brake Pads are most apparent in extreme braking events, such as long downhill durations, when the pad will hold its braking integrity. It explains benefits also include reduced dust and improved wear resistance and braking capacity, both beyond industry standard and surpassing their OE equivalent. For more information on Terrain Tamer’s Fortified Brake Upgrade Kits, or other products, visit www.terraintamer.com
OPEN TAILGATES SAFELY AND STRONGLY With Hulk 4X4
Hulk 4X4 says it is one of the fastest growing players in the Australian off-road and 4WD market. CoolDrive Auto Parts’ own brand recently welcomed Tailgate Assist Kits to the fold, stating that the addition allows it to further deliver on its mission to supply the best products to the off-road community and enable owners to completely fit-out their vehicles. The Tailgate Assist Kits were introduced as a result of the Hulk 4X4 team recognising the inconvenience of difficult to manage weighty tailgates. Easy to fit with all the mounting hardware supplied, the Hulk 4X4 Tailgate Assist Kits consist of two struts – one assisting with the soft slow down direction of the tailgate, while the other side assists with the lifting in the up direction. With a heavy duty riveted head system, the kits are simple to use and can be operated with just one hand. Vehicle specific fitments are available for popular models including the Ford Ranger, Isuzu D-MAX, Mazda BT-50, Mitsubishi Triton, Nissan Navara, Toyota HiLux and the Volkswagen Amarok. The Hulk 4X4 product range has been designed for premium performance in Australian conditions. For further information, please visit www.hulk4X4.com.au or contact your local CoolDrive Auto Parts branch. Australian Automotive Aftermarket Magazine May 2022
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ECB AND FORESTER SHARE 20 YEARS TOGETHER East Coast Bullbars and the Subaru Forester have a relationship that spans two decades East Coast Bullbars explains that Subaru was one of the first car companies in Australia to offer a “Five Star” ANCAP safety rating on every model and is still a pioneer today in occupant safety and new crash avoidance systems. The automotive landscape is ever changing, with ANCAP starting to play a huge part in customers buying behaviours. The Subaru brand gained enormous popularity, and in 1995, the Subaru Forester arrived on our shores and was welcomed by the safety conscious Australian public. The Subaru Forester offered a smaller, more cityfriendly alternative to the big barges people had to drive if they wanted to venture down a dirt track. At this time there weren’t a lot of aftermarket accessories available if you wanted to venture off road or outback. East Coast Bullbars identified this gap and designed a range of Frontal Protection Products including Alloy Nudge Bars and Bullbars to suit the Forester way back in 2002. Fast forward to 2022 and customers are now
buying more SUVs than Passenger Cars or Light Commercial Vehicles put together. In fact, in 2021, over 45 percent of all new vehicles sold in Australia were SUVs. East Coast Bullbars says it has been leading the way in Frontal Protection Products for the SUV segment for over 25 years, partly due to the superior strength and lightweight nature of its premium grade structural Alloy used in every Bullbar. Combine this special material with ECB’s extensive design capabilities, and ECB says each customer enjoys the benefits of front protection that is strong and lightweight which can be polished, or power coated. The simple facts are Australians love getting off road and exploring this wonderful country. So, when you are looking for additional protection to suit your Subaru Forester, ECB sys you should look no further than its products as it is “Australia’s oldest and most respected Alloy Bullbar manufacturer.”
The company was founded in Clontarf, Queensland in December 1971, and has been designing Nudge Bars and Bullbars to suit the Subaru Forester for over 20 years. When protection matters and you want the very best in frontal protection for your vehicle and its occupants, ECB says you should demand its products. The ECB range of Nudge Bars and Bullbars to suit the all-new 2022 Subaru Forester are now available to order at your nearest TJM, ARB or Opposite Lock store (stockist). For more information, visit www.ecb.com.au
KONI RAID AND HEAVY TRACK DAMPERS FOR 4X4 Available from Toperformance
When the asphalt comes to an end; and the rugged outback is just too tempting, Koni says its 4WD shock absorbers are the ideal all-terrain option.
through years of off-road testing and torture from the deserts of the Dakar Rally to the Australian outback.
Toperformance says Koni sets off road standards with its unique blend of innovation, high performance technology and superior 4WD expertise. When it comes to discovering undulating gravel roads, outback tracks and mountain trails Koni has reportedly created an all-terrain damper without compromise.
The gruelling Dakar Rally ran through Saudi Arabia in early January this year. Hundreds of competitors from around the world tested their (and their vehicles’) endurance across many categories.
Koni Heavy Track and Raid four-wheel drive shock absorbers ranges are designed to improve vehicle damping characteristics both on and off road for SUV, 4WD and light truck applications. The Koni Heavy Track and Raid have been developed
In the Classic category, Koni was represented by a variety of teams, including the “Two Headed Monster” truck of DAF de Roy and a Lada Niva by 191 Classic Rally. Both of these vehicles had been raced in the Dakar decades before they aged their way into the Classic category. If any event is going to test a Koni to the extreme it would be the Dakar Rally, yet Koni says it has proved its quality and stamina time and time again. Moon Tours runs adventure-based 4x4 trips to the most remote and iconic corners of the Australian continent. Trent Moon, son of legendary travel explorers Ron and Viv Moon, says “growing up as a kid and over 20 years ago when I started in the 4WD industry, Koni shocks were the bees’ knees, and they still are today. “They are a shock absorber that is underrated and under marketed these days with all the fancy
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remote res and adjustable options out there now. But it you find a Koni owner you will find they’ll be a Koni owner for life,” Trent said. “They are that good, and without all the extra gadgetry and complication, which for 99 percent of us, yours truly included, isn’t necessary and does not mean they ride better for all the fanfare.” Made in the Netherlands, Toperformance has been the importer into Australia since 1970 with the ability to test, rebuild and customise shocks for every industry. For more information, visit www.toperformance.com.au
