Our People At Afford, we recognise that our ability to provide exceptional quality support to our clients is dependent on our ability to attract the best staff in and outside of the disability sector. To ensure this, Afford is proud to be an Employer of Choice – with our extensive employee initiatives key pillars to our overall success. In the same way that our clients are able to enjoy the Afford Lifestyle, our staff enjoy Afford’s invigorating workplace culture. Culture is crucial to Afford’s success, and is something we pride ourselves on. In a sector grappling with the major growing pains of of NDIS Transition our Afford culture remains progressive, dynamic and empowering to our staff.
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Celebration of our success
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To remain engaged and striving as an employee, people must feel that their individual efforts make a difference. To perfect our approach, we relentlessly search for ways to reward staff who deliver great customer service. We do not believe in the old fashioned Christmas bonus for everyone who simply turns up. We believe in recognising those who deliver amazing customer service, and rewarding it – from PACES team incentives, in monthly staff meetings, Buzz Nights and so on. This approach has served us well in attracting great staff, and we also firmly believe that it brings a dedication to the
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job that delivers caring, customer service to our customers. Our frontline staff deliver services that transform peoples’ lives, and we want our staff to feel motivated to go that extra mile. By doing this we sow the seeds of a customer service ethos and momentum that actually delivers a person centred approach rather than just planning one.
