Business Connexions Sept 24

Page 1


Patron Focus

Thomas Holden, General Manager of Wandsworth Common Care Home, which is part of Avery Healthcare, on the benefits of being a Chamber Patron. Page 12

The Big Interview

Jon Dickman, Managing Director of Needspace? Ltd, talks about operating in a competitive market, and how their flexible workspaces across London and the South East are supporting the changing needs of small businesses. Page 18

Health & Wellbeing

Employee health and well-being are critical to organisational success in today’s fast-paced business environment. Companies increasingly recognise that a healthy workforce benefits employees and drives positive business outcomes. Page 31

London Borough of Culture 2025

Be a part of our amazing year. Page 4

EARLSFIELD BUSINESS CENTRE

is a vibrant business centre just 12 minutes by train from Waterloo, and a 5-minute walk from Earlsfield Station.

We offer a unique and supportive workspace environment that is hard to beat!

Here’s some of the things we offer our clients:

• Value for money

• Flexible terms

• Onsite team

• Communal kitchen

• 24/7 access

• Simple contracts

• Inclusive fees

• Meeting room

• Break out areas

• Easy to reach

We are committed to providing a simple and flexible approach to renting workspaces to meet the wide-ranging needs of businesses in Wandsworth and the surrounding areas.

Welcome to the September edition of Business Connexions magazine. We hope you had an enjoyable summer, whether you were on holiday, enjoyed a staycation, or continued working through the season.

At Wandsworth Chamber, we took our usual event break in August, providing us with valuable time to plan and prepare for the busy months ahead, particularly focusing on our event schedule for the remainder of the year. The period from September to December is often the most active time for businesses, and the same is true for us.

Our packed events calendar reflects this, and we encourage you to take full advantage of the networking opportunities that these events will offer.

On another note, as we mark Sustainability September, it's essential to recognise that sustainability in business is more than just a month-long focus—it's a year-round commitment. For businesses in Wandsworth and beyond, integrating sustainable practices is no longer optional; it's a necessity for long-term success. From reducing carbon footprints to embracing circular economy principles, sustainability not only helps protect the environment but also drives innovation, efficiency, and customer loyalty. Companies that prioritise sustainability can enhance their reputation, attract conscious consumers, and gain a competitive edge in the marketplace. This month serves as a reminder of the importance of building sustainable strategies that not only benefit our planet but also contribute to the economic and social well-being of our communities, ensuring future growth for all. Please invest some time in thinking about how you can make your business more sustainable.

Finally, as we look toward the 30th of October, businesses in Wandsworth and across the UK are anticipating the new government's first Budget with a mix of concern and optimism. With elevated public debt, a high tax burden, and pressures on public services,

Chancellor Rachel Reeves will be tasked with making difficult decisions to address the fiscal challenges ahead. There is widespread speculation about potential changes to capital gains tax, business rates, and inheritance tax, as well as targeted measures aimed at bolstering productivity and economic growth. While tax increases and spending cuts may raise concerns about business costs and consumer confidence, there is hope that the Budget will also include measures to support long-term economic resilience. The government's emphasis on growth and productivity will hopefully offer a more positive outlook, particularly if it can balance the need for fiscal responsibility with policies that foster business innovation and investment. For businesses, navigating these changes will require a proactive approach, ensuring they remain agile and prepared for the opportunities and challenges that may arise from the Budget. This financial turning point, while uncertain, could set the foundation for a more sustainable and growth-driven future, provided that the right balance is struck. I’m certainly hoping this will be the case.

Wishing you a successful Autumn. All the best

of Commerce

t: 020 3633 6575

e: enquiries@wandsworthchamber.org w: www.wandsworthchamber.org

Disclaimer Business Connexions is mailed without charge to all Chamber members and distributed to businesses in the Borough. All correspondence should be addressed to the Editor at Wandsworth Chamber of Commerce. Views expressed in publication are not necessarily those of Wandsworth Chamber of Commerce. Reprinting in whole or part is forbidden except by permission of the Editor. © 2024.

Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility for the veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us.

London Borough of Culture 2025

London Borough of Culture 2025

Be a part of our amazing year

In March 2024 Wandsworth was named the Mayor of London’s London Borough of Culture 2025. This means Wandsworth Council will receive funding towards staging an fun and inspirational programme of arts and culture over the year to entertain our residents and attract visitors from across London and beyond, putting Wandsworth on the map. Wandsworth beat competition from several other councils across London to be crowned London Borough of Culture thanks to a fantastic bid and its thriving arts and culture community.

The council, working with partners and local communities, is now preparing to deliver a joyful year where every corner of the borough comes alive in an explosion of creativity. From Roehampton to Battersea, Putney to Tooting, they are getting ready to stage a spectacular year of arts and culture.

Known for its vibrant and diverse communities, the borough has a proud cultural history as home to Battersea Arts Centre, Battersea Power Station, Tooting Market, the Clapham Grand, the Royal Academy of Dance and much more.

Our cultural programme is being created with local people and organisations and will be announced in January. Many of the events are free for everyone and there will be a spectacular dance event, a mass choral get together and

much more where residents and visitors will come together to share experiences.

By connecting us, our year has the power to supercharge our health and happiness. It will open doors for our residents and help young people find creative careers. It will be a catalyst for change, so that creativity is recognised for improving our health.

We want our local businesses to be a part of the year so please spread the word to friends, family and employees. There will be many opportunities to participate or even be a volunteer. We are also looking for sponsors so if you are interested in finding out more about the offer then please contact Christine.boakye@ richmondandwandsworth.gov.uk

Become a sponsor

We are offering lots of opportunities for local businesses to get involved and be a sponsor of our year as London Borough of Culture. From year-long headline sponsors to individual event sponsors, we can offer local businesses access to wide ranging audience groups in all corners of the borough.

Wandsworth is also a young and dynamic borough with half of our residents aged between 20 and 44. It is popular with those moving to London away from family and friends and 36% of residents are private renters – one of the highest proportions in London.

If you want to be a sponsor of London Borough of Culture then contact us on Christine.boakye@richmondandwandsworth.gov.uk

London Borough of Culture 2025

Culture is thriving in Wandsworth

Wandsworth’s year as London Borough of Culture begins in April 2025, but if you can’t wait till then to explore everything the borough has to offer then there's loads to discover between now and April.

Kicking off in September, Wandsworth celebrates Black History 365 with a year-round cultural programme featuring creative workshops, dance performances, children’s theatre, music and heritage events, happening all over the borough.

Discover a world-class autumn season at Battersea Arts Centre, as they celebrate their 50th birthday in style. Be the first to see brand new plays and develop your own playwriting skills with Theatre 503, and keep an eye out for what’s coming up at Tara Theatre, an official Theatre of Sanctuary and the UK’s only theatre focusing exclusively on South Asian artists and stories. Catch an irreverent musical – or a very grown-up panto – at the Turbine Theatre, or have a Big Night Out at Clapham Grand, Wandsworth’s last Victorian music hall, now a contemporary ‘palace of varieties’ with a packed line-up of comedy, drag, music and more.

Wandsworth is welcoming accessible performance pioneers Blink Dance Theatre to the borough as they take up residency in their new home in New Mansion Square, North Battersea, at the end of the year. (You can catch their new show, a collaboration with internationally acclaimed young hip hop theatre performers, BAC Beatbox Academy, at BAC in October!)

Cutting edge contemporary art gallery Matt’s Gallery presents Turner Prize nominee Willie Doherty this Autumn, and take a peek inside the studios and home of Wandsworth’s painters, sculptors, potters and crafters with Wandsworth

Artist’ Open House free art trails, happening across the first two weekends of October.

The EFG London Jazz Festival takes over World Heart Beat Embassy in November, alongside an autumn season of jazz, folk, classical and world music. There’s more live music line-ups across the borough – check out the ever-popular Half Moon in Putney and The Bedford in Balham for rock, indie and singer-songwriters.

Finally, the iconic Battersea Park Fireworks will be returning with a bang in November, and we can look ahead to another sparkling festival of light sculptures this winter, lighting up the riverfront and Battersea Power Station in January 2025.

Wandsworth: home to culture

Some of the country’s most prestigious cultural institutions are in Wandsworth. These include the National Opera Studio, the Royal College of Art, the Royal Academy of Dance, London Children’s Ballet, Tavaziva Dance and Matt’s Gallery. Wandsworth is home to a wealth of talented artists and makers, as well as an impressive list of organisations who work closely with their communities to open up access to cultural experiences - including Oily Cart, Sound Minds and World Heart Beat Music Academy.

The borough’s thriving theatre scene includes Battersea Arts Centre, Putney Arts Theatre, Tara Theatre, The Turbine Theatre and Theatre 503, whilst the annual Wandsworth Arts Fringe festival (WAF) in June brings together more than 140 events, performances and productions in over 40 venues across Wandsworth.

Wandsworth’s parks and public spaces are home to artworks by the likes of Barbara Hepworth, Henry Moore, Robert Clatworthy and Simon Periton, and every summer the Wandsworth Heritage Festival celebrates the rich cultural and social history of the borough.

London Borough of Culture 2025

Creative opportunities for local businesses

Wandsworth's year as London Borough of Culture will provide lots of opportunities for businesses to get involved, not just through sponsorship. Here are some examples of things already going on that will benefit local businesses.

Re:Create - free online business skills course for Wandsworth’s creative businesses

Re:Create Wandsworth is Wandsworth Council’s bespoke business support programme for creative businesses, delivered in partnership with Creative United. Wandsworth-based creative and cultural businesses, artists and makers can access this business skills e-learning course, featuring four modules covering Marketing and E-Commerce, Funding, Business Resilience, and Team Building. All these are available to access now and are free until September 2025.

creativeunited.learnworlds.com/course/ recreate-business-skills

Wandsworth Artists Open House 2024

Sat 5th & Sun 6th and Sat 12th & Sun 13th October 2024

Discover over 150 artists with Wandsworth Artists Open House 2024, the annual art fair dedicated to Wandsworth’s local artists and their work.

Across the borough, artists will be opening their doors for you to enjoy and buy art in their homes and studios, 11-6pm, over two weekends in October. There will be four walkable art trails: Southfields, Putney, Battersea and Wandsworth Town, and Tooting, Furzedown and Balham.

Pick up an Art Trail map or visit www.artistsopenhouse.co.uk to plan your route.

Become a Wandsworth Arts Fringe

Venue for 2025

Imagine transforming your business into a vibrant hub of creativity, where artists from all walks of life come together to showcase their extraordinary talents.

Opening your doors to Wandsworth Arts Fringe (WAF) can open a world of possibilities for you: increasing venue exposure and building new audiences, creating a potential increase in revenue, and enabling you to provide a supportive platform for artists. As an open access festival, WAF don’t book artists or programme shows for you - so you can curate a programme that works for your business.

If you are interested in hosting events and activities as part of WAF from 6-22 June 2025, then get in touch with us at arts@wandsworth.gov.uk.

5 Years and counting…..

From a kid who was racially bullied throughout her secondary school, I struggled with my mental health for many years until I had therapy myself, and only then realised that I could live my best life.

Because of this I do not want others to suffer the way I suffered in silence, and this is why I have always offered a complimentary 90 Minute Therapy or Coaching session to

The fundamental principle of the business is to ensure that others are made aware of the importance and understanding of living their best lives through a positive mindset.

anybody who reaches out since starting my business. This can be delivered in person, walk & talk, or online, so that there are no restrictions to exploring therapy.

This has been the ethos of my company, RMJ Wellbeing which this month is celebrating its 5th year. The business has flourished, and we are a multi award winning organisation, after receiving several awards in recognition of the work we deliver.

Over the years I have expanded the business to other areas of health and wellbeing by introducing Retreats, Coaching, Guest Speaking and Podcasts, and also by writing my autobiography ‘Brown & Proud’, in recognition of my upbringing. These have all evolved over time, however the fundamental principle of the business is to ensure that others are made aware of the importance and understanding of living their best lives through a positive mindset.

We also now have a furry new addition to our team. TJ, a Battersea Rescue has been assessed and is now our Therapy dog. She is available for Therapy and Coaching sessions if required.

The most rewarding aspect of my job is to watch those who reach out and come to me broken, and within a few sessions I watch them flourish to the point where they have the belief that there is hope and that they can live the life they have always longed for.

If anybody is struggling with their mental health, please reach out by visiting rmjwellbeing.com or email us on reeta@rmjwellbeing.com and we will always be there to support you.

Battersea Power Station welcomes Global marketing group

Battersea Power Station is delighted to announce that Global marketing group, TEAM LEWIS, have leased the entire top floor of 50 Electric Boulevard, the new Foster + Partners designed office space.

Relocating from Millbank Tower in Westminster, the 10,500 sq ft Battersea Power Station office will become its new global HQ. With floor-to-ceiling windows, TEAM LEWIS has taken the entire top floor at 50 Electric Boulevard. The state-of-the-art new office comes with soaring views across the capital and its own private roof terrace of approximately 3,350 sq ft. Over 1,500 sq ft of space will be dedicated to studios to provide in-house facilities for the design and production of innovative marketing campaigns.

TEAM LEWIS joins leading home technology company, SharkNinja, who will be opening the brand’s new EMEA headquarters at 50 Electric Boulevard with employees moving into the office space this autumn.

More information on this news can be found here -

https://batterseapowerstation.co.uk/ news/battersea-power-station-signsglobal-marketing-agency-team-lewis-at50-electric-boulevard-office-space

‘Everyone needs to learn first aid’

Emma Hammett BEM is the CEO of First Aid for Life, an award-winning training provider. She talks to Sarah Dale about why she is passionate about first aid being a skill everyone should know and her upcoming humanitarian project.

Emma Hammett is looking forward to an exciting year ahead. In November, she will be awarded an BEM by King Charles III for services to first aid training and providing support to the community.

And in February, she is off for the adventure of a lifetime to carry out humanitarian work in West Pokot, a remote part of Kenya on the Ugandan border. She will be off grid and travelling on the back of a motorbike for a month training ambulance drivers who are collecting people from remote villages. She will also be helping to carry out some building work and providing health education in schools.

“It’s so exciting,” says Emma, whose nursing career began in 1985 at St Thomas’ Hospital where she trained and worked.

“When I’ve been a mum for so long, it’s a chance to re-discover myself. It’s a huge adventure and I’m really looking forward to it but I couldn’t do it without my fabulous team who will run things while I’m away.”

Emma established First Aid for Life in 2007 after a career in several clinical and managerial roles, as well as a stint as a nurse in Wandsworth Prison. She started the company after being shocked to discover that first aid training can be provided following a three-day course.

First Aid for Life’s trainers are all health emergency professionals and military service medics. Courses can be bespoke and adapted to organisations’ needs such as providing more information on head and spinal injuries to sports organisations, for example, practical training to save people who have attempted suicide or catastrophic bleeding training in schools and youth organisations. They have also provided training to groups of people with disabilities such as sight loss or hearing impairment, as well as in schools and prisons.

They have also diversified into first aid training for dogs and even have a dog model to help learners practise dislodging food or foreign objects. They are currently working on a first aid course for cats.

“It’s important to do first aid training properly, that what is being taught is researched properly and delivered by medical professionals,” she says.

“As a learner, you need to have complete confidence that the person in front of you has the competence and confidence to teach you first aid and answer any questions.”

Emma’s sister Penelope was left paraplegic following a car accident.

“If bystanders had known first aid, they could have cleared her blocked airway and, it is possible that she would have been okay,” says Emma, who has two grown-up children. “Everyone needs to know first aid. It’s not only about saving lives, it’s about saving someone’s quality of life. I’m glad to see it’s on the school curriculum` now but it needs more hours devoted to it.”

First Aid for Life now has 58 trainers across the UK and Ireland, a small office team including two office managers, a marketing and communications team, a data analyst, a graphic designer based in Buenos Aires and a computing team in India.

Emma has been a member of Wandsworth Chamber of Commerce for many years and credits the Chamber for their “invaluable support” through Covid.

“I have never felt so lost and demoralised than I did during Covid and having that business community on hand and financial help that I would have never asked for or accessed without their help was invaluable,” says Emma,

who carried out Covid vaccinations during the pandemic.

“The Pitch to the Supplier events are incredible and the Chamber has linked us with South Bank University to source funded student help as well as access to big businesses.”

Although they were allowed to continue teaching during the Covid lockdowns as an essential training provider, the number of people accessing face-to-face courses significantly dropped.

Fortunately, Emma had set up Onlinefirstaid. com in 2014 so had a bank of online courses ready to roll out as more people turned to virtual learning.

McDonald’s approached them and First Aid for Life trained over 1,000 managers across the UK and Ireland during Covid. The partnership has continued and they have created a bespoke McDonald’s course for the fast food chain.

Emma’s leadership style is quite relaxed and she encourages flexible working.

“It’s important to delegate and to empower your team to make decisions and drive the business as it makes for a far more interesting job for them,” she adds.

“Their ideas provide a great new perspective and everyone feels more connected to the business. I’m an ideas person so I need organisers and doers in my team to bring my ideas to life and help shape the business.

“I love the fact that our marketing comms and data analytics team is young and vibrant and in tune with all the new trends. They love trying and testing new things. So long as it is on brand, aligns with our values and doesn’t offend in any way, we will give it a go.”

THE PATH TO DIGITAL IMMIGRATION: navigating the UK's transition to eVisas

Businesses employing non-British workers need to prepare for a significant change in UK immigration procedures—one that requires immediate attention. Traditionally, non-British workers have relied on a Biometric Residence Permit (BRP), a physical identity card confirming their immigration status, visa validity, and conditions of stay, as proof of their right to work. However, in the wake of Brexit, the Home Office has begun transitioning to digital immigration statuses, initially focusing on EU nationals and their families. This digitalisation initiative is now expanding to cover all immigration routes, including work and family-based visas.

Recently, the Home Office expanded access to the digital system, inviting all BRP holders to transition their physical immigration status to a digital eVisa through a UK Visas & Immigration (UKVI) portal. Employers should encourage their non-British workers to set up a UKVI account to access their eVisa, especially since all BRPs will be abolished by 31 December 2024. Notably, most BRPs currently show this date as their expiration, even if the actual visa expiry is different.

To complete the transition, individuals will need their original BRP or passport (if the BRP is unavailable, such as in cases of loss), their date of birth, and access to the UK Immigration ID Check App. They can then create a UKVI account via www.gov.uk/get-access-evisa.

Starting in October 2024, the Home Office will no longer issue BRPs; all new visas will be issued as eVisas. This shift to a digital system offers several advantages, such as eliminating the risk of losing a visa and reducing delays in visa issuance, which currently involve waiting for BRPs to be collected from post offices or received by post. Through their UKVI portal, workers can easily share their immigration status with third parties such as employers and landlords, update their contact and document details, and review their visa conditions.

For employers, it’s important to note that a follow-up right-to-work check is not required for employees who have transitioned to eVisas,

provided that a proper right-to-work check was conducted before their employment began and the correct visa expiry date was recorded. However, if a right-to-work check is necessary for an eVisa holder, the employer must request a share code from the worker (valid for 90 days) to conduct the check online. This process will generate a photograph of the worker, which the employer must verify against the person presenting themselves for work. This verification can be conducted in person or via video call. Employers must retain a copy of the check result, either electronically in PDF format or as a hardcopy, for the duration of the worker’s employment and for two years thereafter. It’s also best practice to document the date of the check, the person who conducted it, and confirmation that the photograph has been verified in person or via video call.

Importantly, the online right-to-work check provides employers with a statutory excuse against civil penalties in the event of illegal working. The consequences of failing to carry out the required checks are severe, including civil penalties of up to £60,000 per illegal worker, potential criminal convictions with up to five years' imprisonment and unlimited fines, and the revocation of a sponsor licence.

Now may be an opportune time for businesses to consider conducting a mock compliance audit to ensure their HR systems are robust and compliant with the various immigration changes. While this article focuses on rightto-work checks for eVisas, there are situations where an online check may not be possible. In such cases, seeking immigration advice is crucial to ensure compliance.

Changes to employment law

There has been little substantial reform as yet given the new Government has been in power for only two months. However, the Government has promised to make a wide range of reforms to follow through on its manifesto promise to ‘Make Work Pay’.

These proposals include:

• Banning zero hours contracts: workers would have the right to a contract which reflects the number of hours they regularly work and notice of any change in shifts with compensation payable in proportion to the notice given for any cancelled or curtailed shifts.

• Making flexible working the default position from day one of employment: it is not clear how this will work in practice as all employees already have the right to request flexible working from their first day of employment. This is likely to apply to all workers, and employers will be required to accommodate this as far as is reasonable.

• Ensuring the right to claim unfair dismissal is a day one right (other than during any probationary period). Currently employees must be employed for two years or more to claim unfair dismissal. This change will require employers to follow the appropriate procedures before dismissing employees to avoid such claims and may lead to more claims for unfair dismissal.

• Making it unlawful to dismiss a woman for six months after her return to work from maternity leave, except in specified circumstances.

These changes are likely to be introduced into Parliament by 12 October 2024 and may come into force later in the year, or in 2025.

In order to strengthen protection for minorities, the Government is also proposing to ensure a right to equal pay for ethnic minorities and disabled people and introduce mandatory ethnicity and disability pay reporting for employers with 250 or more employees, similar to the gender pay reporting obligation which was brought in by the former government.

The Chamber is a ‘great resource’ and ‘incredibly useful’

Thomas Holden, General Manager of Wandsworth Common Care Home, which is part of Avery Healthcare, talks to Sarah Dale about the benefits of being a Chamber Patron.

Providing exceptional care is at the heart of Avery Healthcare, which aims to become the leading provider of luxury elderly care homes in the UK.

The award-winning residential and dementia care home provider’s ambitious plans include a wealth of new care homes due to open across the country, with others in the pipeline.

Avery Healthcare’s care homes include Wandsworth Common Care Home, who provide residential, nursing and dementia care, joined Wandsworth Chamber of Commerce as a Patron member in July.

“We joined after being invited to the annual awards,” says Thomas Holden, General Manager.

“We met some wonderful people that evening and built some new networks and connections. I could see instantly what a great resource it was for us as a business and knew that patronship was the way to go.”

Since the summer, they have formed a “great alliance” with Age UK Wandsworth and have rolled out two new initiatives with them.

“We are hosting their monthly LGBTQ+ coffee mornings which are held on the last Tuesday of each month - please contact the home on 020 3751 1764 if you are interested in attending,” says Thomas.

“We had TV personality Paul Roseby OBE as the guest speaker in August and we've lined up the next three speakers already, which is exciting.

“We have also started offering free pampering sessions to Age UK Wandsworth's service users including access to our inhouse stylist which has been a great success for us both. This is all within two months of joining the Chamber, so I look forward to continuing to build and develop these relationships.”

❛❛We have 105 permanent staff members so there is always a constant need to recruit as people move on to pastures new. The benefits of being members of Wandsworth Chamber of Commerce is that we have increased our networking opportunities and local community engagement.

Having formed strong connections and launched new initiatives in a short space of time of being Patron members, Thomas encourages new members to maximise their membership.

“Get out to the events, meet lots of new people and develop your network,” he says.

“There is such a wide variety of members that there will always be someone you can work with to develop both of your businesses.

“Most of the events are free or heavily subsidised to members and they are not only incredibly useful for networking but great fun too! It's a lovely group of people who are all there for the same reason, they are passionate about what they do and want to learn and grow together.”

Recruiting and affordability are the business’s main challenges.

“But I'm sure this is the same for all businesses no matter what their size,” he adds.

“We have 105 permanent staff members so there is always a constant need to recruit as people move on to pastures new. The benefits of being members of Wandsworth Chamber of Commerce is that we have increased our networking opportunities and local community engagement.

“We can be a part of the local community, support those who need it and get support from those that can help.”

Avery Healthcare continues to grow and is delivering on an ambitious new build programme of its award-winning care homes.

Waterhouse Manor Care Home in Peterborough, which has 80 beds, was completed in the summer of 2024. In the autumn, West Wood Care Home in Sheringham, which will have 70 beds, and Greenholme House Care Home in Burley, Wharfedale, which will have 70 beds, are due to be completed. In winter 2024, Carrstone House Care Home in Downham Market, with 72 beds, is due to be completed. And in spring 2025, Alice Court Care Home in Eastbourne, with 70 beds, and Springwood Corner Care Home in Gravesend, with 62 beds, are due to be finished. Other sites are currently subject to final planning approvals.

Discover a place where exceptional residential, dementia, and respite care meet warmth and community at Wandsworth Common Care Home. Our dedicated team is committed to providing personalised care in a nurturing environment, ensuring every resident feels at home. Whether you’re seeking long-term care, specialised support for dementia or a temporary respite, you’ll find a welcoming and compassionate community ready to support you and your loved ones at every step.

AFC Wimbledon: Reconnecting with the Community through the Wandsworth Chamber of Commerce

AFC Wimbledon, a fan-owned football club with deep roots in the local area, has found new ways to connect with the Wandsworth community since returning to its historic home at Plough Lane.

The club joined the Wandsworth Chamber of Commerce as a Chamber Patron member when they moved back to Plough Lane to the brand-new Cherry Red Records Stadium.

"It was a fantastic way to reconnect," says Bal Srai, Head of Revenue.

"Being back in the area, we wanted to reestablish ourselves, not just as a football club but as an integral part of the Wandsworth community,” said Bal. “Joining the Chamber provided us with the perfect platform to engage with local businesses and rebuild relationships that had been challenging to maintain during our time away."

Since becoming a Chamber Patron, AFC Wimbledon has leveraged Chamber opportunities effectively, with networking within the Wandsworth business community proving invaluable.

"Networking has been a huge benefit for us," explains Alex Glaister, Business Development Executive. "The face-to-face engagement with local businesses and residents is crucial. The Chamber facilitates these personal interactions, strengthening our connection with the community."

As Chamber Patron members, AFC Wimbledon have also had the opportunity to host Chamber events too.

"This year we hosted the Chamber’s Christmas Party, which was a really fun, festive evening,” added Alex. “And we’ve also hosted pre-game networking events in our hospitality lounge before fixtures, which is something we will continue to do. It’s a great and fun way to network and it allows us to showcase our fantastic new stadium and facilities to people who might not otherwise know about them. As the stadium opened during COVID, it’s crucial for us to try to spread the word about the stadium and the Chamber has helped us to become more well-known in the business community.”

This year, AFC Wimbledon will once again welcome businesses for pre-game networking on October 22nd ahead of their Tuesday night fixture against Morecambe. The event will combine live football with a unique networking opportunity, giving members the chance to build relationships while experiencing the matchday atmosphere at Plough Lane.

AFC Wimbledon has hosted a wide variety of events at the stadium over the past year, showcasing the versatility of their facilities. The club has hosted the following:

• A white-collar boxing fight

• A speaker event series which included ‘An Evening with Geoff Hurst’

• Charity gala dinners for their charity partner, DLAG, with up to 400 attendees

• Stadium events, including a circus for a consultancy firm's team-building day

• An NFL community event and corporate football matches on the pitch, with multiple businesses hiring the stadium for recreational games

Additionally, the club regularly rents out their smaller lounges and executive boxes for internal meetings and conferences.

“We are blessed with fantastic facilities here at AFC Wimbledon,” added Events Manager Sam Earle. “The variety of events we’ve hosted highlights the versatility of our venue. Embedding ourselves in the local community has been a key focus since our return home. We’re excited to show local businesses around and inspire ideas for events they can hold here. The versatility of our venue has been shown by the wide-range of events we’ve hosted – and the circus was a particular highlight of the past year!”

❛❛The face-to-face engagement with local businesses and residents is crucial. The Chamber facilitates these personal interactions, strengthening our connection with the community.

Share your views on Clapham Junction to help shape its future

The Council is looking at the area around Clapham Junction station to consider how it could be shaped by local improvements and development in the future, making it a better place to live and work

We’re working with local partners including Network Rail, Greater London Authority and Transport for London to consider how we can improve this part of the town centre together.

These improvements would run alongside Network Rail upgrades to Clapham Junction station to ensure it continues to run efficiently and can support the high numbers of passenger that pass through the station every day.

Clapham Junction was also identified as an Opportunity Area in the Mayor of London’s London Plan, which means there are key locations with potential for new homes, jobs and infrastructure of all types. In response, the Council needs to draft a masterplan for the area which is a policy document that explains how the area may be developed. This masterplan will be developed with community engagement running throughout the process.

Simon Hogg, Leader of Wandsworth Council said: “We want to hear the views of all the people who live, work or visit this part of the borough so that future plans reflect local community needs and contribute to growth.

“Falcon Road is also part of our decade of renewal for streets and town centres which uses property developer funding to improve neighbourhoods for everyone and build local pride.”

We would like to know your views on the local area and how it should look and develop in future.

Share your experiences, feedback or suggestions for improvement by dropping a pin on our map: https://claphamjunctionmasterplan. commonplace.is/

Plans to improve the route under Falcon Road rail bridge are also under way with a design competition open in partnership with London Festival of Architecture. We want to improve local connections and walking routes for everyone, from businesses and community organisations to residents and commuters.

Do you use the route under Falcon Road rail bridge? Take part in our quick survey.

The Future of Work and Play Scrapstore: A Community Treasure

In the heart of our community lies a hidden gem known as Work and Play - Scrapstore. For years, it has been the go-to place for educators, artists, and eco-conscious citizens who turn waste into wonder.

Scrapstore offers a treasure trove of recycled materials, fostering creativity while promoting sustainability. As it stands at a pivotal moment in its journey, Work and Play Scrapstore is poised to continue its mission with the strength of its dedicated team.

Scrapstore thrives thanks to the collective efforts of over 40 regular volunteers and the leadership of Operations Manager Jen Dolan and with Help from Trudy Mitcheson. Under the guidance of the trustees, This dynamic team is deeply committed to the ethos of creativity and sustainability that Scrapstore embodies. Their combined passion and dedication ensure that Scrapstore remains a beacon of environmental stewardship in the community.

One of the critical challenges Scrapstore faces is navigating the ever-changing landscape of environmental policies and economic fluctuations. The model relies heavily on donations of surplus materials from local industries, and securing these partnerships is essential to maintaining a steady supply. Additionally, with increasing awareness of environmental issues, there is potential for Work and Play Scrapstore to play a larger role

in education and advocacy, positioning itself as a leader in the zero-waste movement.

Community engagement is another cornerstone of Work and Play Scrapstore’s operations. The team continuously builds strong connections with schools, artists, and community groups. These relationships drive foot traffic to the store and help spread the word about the importance of recycling and creative reuse. Workshops, events, and collaborations with local artists are just a few ways Scrapstore enhances its community presence.

Scrapstore has thrived under its current leadership, but as the outgoing chairman steps down, the search for a visionary new leader begins. The role of the chairman is not merely administrative; it is deeply rooted in the ethos of creativity and sustainability that Scrapstore

embodies. The ideal candidate will possess a blend of business acumen, passion for the arts, and a commitment to environmental stewardship.

The board is seeking someone with a fresh perspective, who can bring innovative ideas to the table while respecting the traditions that have made Work and Play Scrapstore. A background in non-profit management, experience in the arts, or a proven track record in sustainability initiatives would be highly advantageous.

As Scrapstore embarks on this new chapter, it remains dedicated to its mission of reducing waste and fostering creativity. The new chairman will play a pivotal role in shaping the future of this invaluable resource. If you are someone who believes in the power of creative reuse and has the vision to lead a dynamic organization, Scrapstore might just be looking for you.

In conclusion, the search for new chairman is not just about filling a position; it’s about finding a leader who can carry forward a legacy of innovation and sustainability. The community eagerly awaits the new chapter, hopeful for continued growth and positive impact under inspired new leadership.

Needspace? Flexible workspaces with a boost of character

Jon Dickman, Managing Director of Needspace? Ltd, talks to Sarah Dale about operating in a competitive market, and how their flexible workspaces across London and the South East are supporting the changing needs of small businesses.

Needspace? was founded in 2005 when flexible working was a niche market with fewer competitors.

It is part of the Wates Group - one of the UK’s leading family-owned development, building and property maintenance companies, founded over 125 years ago. Needspace? provides businesses with a workspace – which can be an office, workshop or studio – that is flexible, affordable and customisable.

The company also loves buildings which are full of character and in locations with great transport links - from a Grade II listed church to a former auction house. They are located in Clapham and Earlsfield, as well as in Clerkenwell, Crawley, Hammersmith, Horsham and Islington, and house 140 companies across the seven sites.

Earlsfield Business Centre is a “light, airy and lively building” offering a mix of office, workshop and studio space for businesses of all sizes and types.

Located just off Garratt Lane, the bustling hub is located within easy reach of Earlsfield centre and Wandsworth. It is a five-minute walk from Earlsfield Station and 12 minutes by train from London Waterloo.

Clapham North Arts Centre is close to both Clapham High Street and Clapham North stations and 10 minutes from Waterloo by Tube. It is a “unique building with lots of character” in a “vibrant” location near one of the largest green spaces south of the river.

Jon Dickman joined Needspace? as Operations Director in April 2021, having originally joined the parent company, Wates Group, as a Special Projects Director in February 2020.

“We understand businesses’ need for flexibility and provide business space for SMEs to grow and contract when needed,” says Jon.

“We provide offices, workshops and studio space that can be personlised. We have gyms and recording studios, artists’ studios as well as office space. We have 140 companies across our sites and size ranges from a two-person office space to our biggest, which is Oliver’s Travels – who provide luxury villa holidays with properties in Italy and France – which has about 100 staff at the Clapham site.

“We’re not budget; we’re good value. We have had some businesses with us for 10 years and over 50 per cent have been with us for two years or more.”

❛❛

Paintings in Hospitals have been based at the Business Centre since May 2021. During that time, we have been very impressed by the service we have received from the staff of the Centre who go above and beyond to help and assist, from taking deliveries to welcoming guests in reception and ensuring that the building runs smoothly. We have been impressed by the recent building improvements at the centre, creating a friendly working environment in break out spaces. The atmosphere is positive and friendly.

Sandra Bruce-Gordon, CEO, Paintings in Hospital

Needspace? has a team of 10 comprising Jon, a Finance Manager, Sales Manager, Property Manager and six Centre Managers. Five of the sites have a dedicated Centre Manager whereas Horsham and Crawley share one.

Covid was “pretty tough” for the firm and occupancy levels fell during the pandemic.

“But in early 2022, there was definitely an uplift in enquiries and occupancy improved and slowly built up,” says Jon.

We operate in a competitive market now. Where we stand out is we offer value for money and can provide a customisable space in a building full of character.

customisable space in a building full of character. Our centre managers are onsite and provide excellent customer sevice which we don’t shout about enough”

Needspace? is on the lookout for new buildings to acquire in Zones 2 and 3 to add to their portfolio and have also been busy refurbishing their existing properties for current clients and prospective ones. As well as a lick of paint and some new signage, new break out areas have been introduced to some of the sites as demand has grown for a communal space to sit and chat together during a break or exchange ideas over a business plan.

“We buy freehold; we like to buy our own buildings and we like characterful properties that we can easily divide up into separate workspaces,” explains Jon, who moves across all seven sites but can be usually found at Earlsfield or Crawley.

“We have recently refurbished our Earlsfield Centre and created a new reception and break-out area. This is a result of our ambition to update our centres to attract a variety of occupiers from individuals to more established corporate entities.”

Needspace? is a new member of Wandsworth Chamber of Commerce.

“We joined because we realised that we provide a service locally, but we don’t blow our own trumpet about what we offer and how we can help other businesses,” says Jon.

“A lot of people don’t know that we’re here, so we want to increase our visibility. We can provide that personal touch to local businesses.”

For more information about flexible office/studio space, visit www.needspace.co.uk or email: edward.snowdon@needspace.co.uk

Needspace? … feel like an extension of our team rather than our landlords and, as the leader of a small charity, this takes away a great deal of stress and allows me to focus our support on those who need our services the most.

Chloe, CEO, London Training and Employment Network

“Prior to joining Needspace?, I was a partner in a medium-sized business and I was at the point in my career where I wanted to do something different. I resigned just before Covid, so it’s been an interesting journey. When I first joined, I could see the niche market of offering flexible workspace to businesses, but Covid was a gamechanger and more flexible workspaces have opened.

“We operate in a competitive market now. Where we stand out is we offer value for money and can provide a

Supply Wandsworth completes its second MEET THE BUYERS event

Buyers and Suppliers meet at Sambrooks Brewery talking future contracts, business opportunities and all things procurement.

Sponsored by Handelsbanken and Howdens, London Borough of Richmond and Wandsworth, Economic Development team returned on the 27th June 2024 to host and deliver its second Supply Wandsworth Meet the Buyers event.

Working on the same model as previously, six amazing public / private sector organisations from the construction, health care and higher education sectors were in attendance conducting individual one to one meetings with suppliers, SMEs from Wandsworth and our close neighbouring boroughs.

Our hosting partners Sambrooks Brewery, allowed us to use their mezzanine space providing amazing artisanal pizzas and craft beers, showcasing their commitment to supporting local businesses in the Borough.

Please register by clicking on the link

This live in-person event is part of the ongoing commitment to increasing the number of local businesses that are given the opportunity to bid for or win public and private sector contracts within the borough.

Alongside this event, Supply Wandsworth has recently launched its Fit to Bid – 1-2-1 Mentoring programme, which aims to provide dedicated support to businesses that have sourced a contract opportunity they wish to bid for. Our delivery partners, Branduin will be allocating up to 5 hours’ worth of support to SMEs / Local suppliers within Wandsworth, reviewing their business infrastructure and their capacity to bid for or win contracts.

For further information regarding business mentoring, upcoming events and new contract opportunities please contact Supplywandsworth@wandsworth.gov.uk

Wandsworth Council shortlisted for Public Sector Organisations of the Year award

Wandsworth Council has been shortlisted at the UK Social Mobility Awards as finalists for the Public Sector Organisation of the Year award.

This recognition underscores the council's commitment to social mobility and creating a fairer borough with opportunities for all residents. Wandsworth has led the way in this area, making socio-economic class a protected characteristic under the Equality Act. This is something the Government has pledged to introduce at a national level.

The UK Social Mobility Awards - also known as ‘the SOMOs’recognise action that has promoted and increased social mobility in the workplace.

Wandsworth’s submission focused on the cost-of-living crisis and support offered to help those people disproportionately impacted. Wandsworth put together a comprehensive, £15 million Cost of Living fund (the biggest in London) to support families and individuals across the borough. The fund helped to keep council tax bills as the lowest in the country, created a network of community spaces, and provided cash vouchers to lowerincome families to help cover the cost of new school uniforms.

The council has also provided food vouchers during school holidays to those eligible for free school meals. In partnership with Citizens Advice, there is an extensive Cost of Living Hub to ensure residents can access guidance around future skills, training and apprenticeships.

The council’s ambitious Homes for Wandsworth programme was also highlighted as it is on track to deliver over 1,000 new council rent homes for local families.

Another area where the council uses its influence to embed social mobility is around supply chains and contracts. Contracts put out for tender require staff to be paid the Living Wage. In all procurement,

the council requires bidders to demonstrate how they will deliver social value. A recent success in Wandsworth was a package of support worth more than £1.3 million from a major supplier who committed to hiring eight employees from Priority Groups (unemployed people, care leavers, ex-offenders, disabled residents, veterans, modern slavery survivors). Finally, the submission emphasised how practical support for lowerincome residents is key to boosting social mobility in the borough. In the last decade, 2,500 residents have been supported into employment using the specialist jobs brokerage service Work Match. The scheme links local jobseekers with businesses looking for new workers or apprentices.

Simon Hogg, Leader of Wandsworth Council, said: “We are ambitious for everyone in Wandsworth and that’s why we have made sure that social mobility is embedded in everything we do.

“I’d like to thank council staff and partners for working so hard to improve social mobility in the borough over the past year. There is much more to do but we should be proud of being shortlisted as a Social Mobility Awards finalist.”

Tunde Banjoko OBE, Founder of the UK Social Mobility Awards, said: “Our vision is for every employer and educator in the UK to guide meaningful action to achieve socio-economic diversity, equity and inclusion, so we’re thrilled with the action shown by this year’s finalists.”

Wandsworth and Richmond Councils have been shortlisted alongside five other public sector organisations across the country.

The UK Social Mobility Awards 2024 winners will be announced on October 3rd. Find out more at www.somo.uk

£170,000 revamped play area opens in Southfields

The Coronation Gardens play area in Southfields is open following a major refurbishment by Wandsworth Council in partnership with the Wimbledon Foundation.

The £173,000 project has brought not just new play equipment, but also a series of biodiversity improvements, including new planting for pollinators, enhancements to the historic rose garden, and new trees. Information boards have been installed to explain the new planting, and to encourage visitors to support wildlife at home.

Cllr Judi Gasser, Cabinet Member for Environment, said:

“This wonderful new playground reflects an investment to encourage all Wandsworth children to play in our parks.

“The council has committed to its residents to be fairer, more compassionate, and more sustainable in the work that we do. We are delighted to invest in our borough’s children by giving them a safe, accessible, and biodiverse open space to safely play in and explore.”

The completion of the new play area involved two rounds of consultation, ensuring that residents and stakeholders had their voices heard, and that the final space truly reflects the needs of the community.

Cllr Gasser continued: “A special mention must go to the Friends of Coronation Gardens group, whose contributions, from planting bulbs for spring displays to maintaining the tranquil corner garden, are truly commendable.

“It is in no small part thanks to their efforts that Coronation Gardens was also recently the recipient of an internationally recognised Green Flag award, recognising its value to the community, and the high standard to which it is maintained.”

Further work will take place later in the year to refurbish and install a new statue on the garden’s 1904 heritage drinking fountain, in collaboration with the Putney School of Art and Design.

For more information, email: parks@enablelc.org, or you can join the Friends of Coronation Gardens via their website: www.focoronationgardens.co.uk

Manor House, Hounslow

BUSINESS PARTNERSHIP UNIT

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Unlock your workforce potential

Our free Business Partnership service is here to help support you and your business with:

• ACCESSING FUNDING and making the most of new government initiatives

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• EMPLOYEE TRAINING – upskilling and retraining of your employees using our extensive online and training packages

• LEVY SUPPORT and guidance.

You can place your trust in our exceptionally talented team, to build a bespoke plan that meets the specific needs of your business.

LET’S TALK

Good with Outstanding Features

Best Ever Ofsted Inspection for South Thames Colleges Group with

two

Outstanding grades achieved for students’ Personal Development and Behaviour and Attitudes

South Thames Colleges Group (STCG) is delighted to have been rated Good with Outstanding features following an Ofsted inspection in May 2024. The four-day inspection by fifteen Ofsted inspectors at six sites resulted in the Group’s best ever Ofsted outcome. In two of the eight areas of the Ofsted framework, ‘Behaviour and attitudes’ and ‘Personal Development’ an ‘Outstanding’ grade was achieved with five ‘Good’ grades in remaining areas. The group is proud of its students and staff for this exceptionally good result.

The inspectors were impressed with the quality of education overall stating: “Staff at all levels care very much about their learners and apprentices and provide them with excellent support, including counselling and exceptional support for mental health” and noted that they “thrive in an inclusive, caring and welcoming environment.”

The inspectors awarded two Outstanding features highlighting that the group offers out-standing personal development for its students and that their attitudes to learning and behaviour is outstanding:

“Learners and apprentices demonstrate exceptional behaviour in lessons and around the campuses. They develop excellent social and communication skills through work experience and volunteering. Learners participate in a wide range of interesting activities through which they make a positive contribution to their communities.”

It further praised the College Group on how well it prepares its students for progression to their next step stating that “staff provide exceptional support to learners with UCAS applications and the university interview process” and that “leaders and managers effectively design their curriculums to enable learners to develop the knowledge, skills and behaviours they need to go on to higher level courses, university or employment.”

The report highlighted the positive working relationships with employers and a curriculum offer aligned to the needs of employers and local industries stating that young learners “have access to meaningful work placements. Consequently, learners deepen their understanding of their subjects and gain valuable industry experience.”

Group Principal and CEO, Peter MayhewSmith said: “We are delighted with our best ever inspection result. It’s a glowing tribute to the remarkable work done by all of our

wonderful staff, students and Governors, making our Colleges safe, friendly and ambitious places to work and study. Our progress in developing our students is recognised as ‘Outstanding’ and we will build on all this fantastic feedback to develop the Colleges even further for the future.”

Kingston and South Thames College Principal and Ofsted Lead, John O’Shea, commented: “We are delighted to share the outcomes of our recent Ofsted Inspection. STCG is Outstanding in ‘Behaviour and Attitudes’ and Outstanding in the ‘Personal Development’ of our students. We achieved a very strong ‘Good’ overall and I am incredibly proud of comments in the report. This is a huge achievement for STCG and coupled with our incredibly strong Achievement Rates places us at the fore of FE providers in London.”

Rob Foulston, Chair of Governors, commented: “We are thrilled with our recent Ofsted inspection report, particularly the two “Outstanding” grades achieved for Behaviour and Attitudes and Personal Development. These grades are a huge testament to our students in particular and validate the exceptionally hard work and commitment of all our staff and the leadership team.”

BCC Quarterly Economic Survey: Business confidence Continues to tick up in Q2

• Business conditions, measured by sales and cashflow improved in Q2, returning to pre-pandemic levels.

• Business confidence has increased, with 58% of firms expecting an increase in turnover in the next twelve months.

Despite a boost in conditions and confidence most firms (75%) are still not increasing investment, with wide sectoral variations.

The BCC’s Quarterly Economic Survey – the UK’s largest and longest-running independent business survey – shows measures of business confidence and business conditions slightly improved in Q2 2024, albeit from a very low base.

38% of firms (compared with 36% in Q1) said they had seen an increase in domestic sales over the previous three months, while 43% reported no change, and 20% a decrease.

After a static picture in Q1, business confidence has increased slightly in Q2. 58% of firms say they are expecting an increase in turnover over the next year compared with 56% in Q1. 29% expect no change and only 13% expect a decrease.

With inflation easing to target – the data also reveals that fewer firms (39% compared to 46% in Q1) expect to hike their own prices in the coming months.

The survey, which was conducted between 13th May and 10th June, of nearly 5,000 firms across the UK (91% of whom are SMEs – fewer than 250 employees)

• Fewer firms expect to increase their prices in the next three months

• Concern from businesses about external factors continues to decline – with worries about inflation falling to 49% of companies.

– also reveals that despite improved trading conditions most firms are still not increasing investment.

David Bharier, Head of Research at the British Chambers of Commerce said:

“The latest results from our QES show that both business conditions and business confidence have improved, albeit from a relatively low base.

“The last four years have seen SMEs deal with one crisis after the other, from Covid lockdowns to supply chain breakdowns and new trade barriers with the EU. As some of these crises have ebbed, more SMEs are regaining confidence and reporting increased sales and cash flow.

“The data also show that concern about inflation among businesses has dropped to levels last seen in 2021 as fewer firms expect to raise prices. A Bank rate cut later this year will help bring down borrowing costs.

“However, investment levels remain a long-term concern and significant sectoral divergences remain, as sectors such as hospitality and retail continue to report far tougher trading conditions.

“The new Government should capitalise on the confidence momentum and focus on

Our message to the new Government is clear. We need a long-term economic plan that has the green transition at its heart, with a workforce fit for the future, living in thriving local places and powered by businesses that are globally facing and digitally enabled. .

Shevaun Haviland, Director General of the British Chambers of Commerce

addressing skills shortages, trade barriers, and unlocking the potential of AI and green innovation.”

Shevaun Haviland, Director General of the British Chambers of Commerce said:

“It’s really encouraging to see positive shoots of recovery from businesses across the UK.

“Confidence has been improving among companies in recent months. Our data show the tangible impact of that positivity, as businesses report improved sales and cashflow. But investment levels remain an area of concern.

“Our message to the new Government is clear. We need a long-term economic plan that has the green transition at its heart, with a workforce fit for the future, living in thriving local places and powered by businesses that are globally facing and digitally enabled.

“Business stands ready to work in partnership with Government to capitalise on the positive signs our data is showing.”

ESCAPE THE HUSTLE AND BUSTLE OF LONDON WITH OFF PIS TE AND JOIN US FOR THE CHRISTMAS PARTY OF THE YEAR AT A MA GICAL ALPINE WONDERLAND, NESTLED IN THE HEART OF BATTERSE A PARK.

Stunning Off Piste theming WHAT’S INCLUDED:

Delicious canapé reception Exceptional three-course dinner by Moving Venue

Exhilarating entertainment show throughout the night

Adrenaline-pumping dodgems Live six-piece band and DJ

Use of your table for the duration of the night and much, much more!

SCAN TO GET TICKETS:

CHAMBER EVENTS

• Wednesday 11th September

Wandsworth Chamber Networking in Earlsfield at The Earlsfield 6 - 9 pm

• Wednesday 25th September

Chamber Big Breakfast, Pestana Hotel 8 - 10.30 am

• Wednesday 2nd October

Wandsworth Business Forum, Online 8 - 9.30 am

• Wednesday 9th October

Wandsworth Chamber Networking in Clapham Junction at Hannah 6 - 9 pm

• Thursday 17th October

Mental Health in the Workplace with the NHS Mental Health Trust at Springfield Village 8 - 10.30 am

• Tuesday 22nd October

Match Day Networking with Wandsworth Chamber and AFC Wimbledon 6 - 10 pm

• Thursday 24th October

Supply Wandsworth Meet the Buyers Breakfast at Mission Kitchen 8.30 - 10 am

• Wednesday 6th November

Wandsworth Business Forum, Online 8 - 9.30 am

• Wednesday 20th November

Chamber Big Breakfast, AGM and launch of the 2025 Wandsworth Business Awards, Pestana Hotel 8 - 10.30 am

• Wednesday 4th December

Wandsworth Business Forum, Online 8 - 9.30 am

• Wednesday 11th December

Chamber Xmas Party at AFC Wimbledon from 6 pm

• Wednesday 8th January

Wandsworth Chamber Networking in Clapham Junction at Hannah 6 - 9 pm

Please visit the events page of our website regularly to see

SWAP TO STOP and make a difference

Wandsworth Healthy Workplaces

A healthy business is a productive business!

Smoking related ill health continues to affect the workplace, amounting to productivity losses of £143 million per year.

Do any of your employees smoke?

Together, we can help a million smokers take a step toward a healthier lifestyle.

Let’s Swap to Stop and make a difference!

Anyone who works in Wandsworth is eligible for stop smoking advice and support and free access to Nicotine Replacement Therapies for up to 12 weeks. This includes vape kits and supplies via the Swap to Stop programme.

The Swap to Stop campaign, introduced by the government, aims to help smokers quit by encouraging them to switch from traditional cigarettes to vaping.

Here’s how you can get involved:

1. Raise Awareness: Spread the word about the campaign within your workplace. Share information through internal communications channels, such as emails, newsletters, and posters.

2. Participate: Get involved with Stoptober this October and support smokers to quit for good. A suite of social assets, posters and digital screens can be found at the Department of Health & Social Care campaign resource centre.

3. Support: Encourage smokers to participate in the scheme. Let them know that they can receive a free vaping starter kit through the national program. This kit includes a choice of products, strengths, and flavours.

4. Sign up: Make a commitment to well-being of your employees and workplace by signing up to the Wandsworth Healthy Workplaces Award. Email publichealth@wandsworth.gov.uk for more information.

For more information on stop smoking services available in Wandsworth please visit: https://www.wandsworth.gov.uk/health-and-social-care/public-health/your-health/healthy-lifestyle/help-to-stop-smoking/ If you would prefer a telephone chat with a Wandsworth Stop Smoking advisor, you can contact the team directly: Freephone (24 hour): 0800 389 7921 or Email: StopSmokingteam@richmondandwandsworth.gov.uk

To find out more about healthy workplaces Wandsworth and for further resources check the council webpage.

Scan the QR to access Wandsworth Healthy Workplaces!

Health & Wellbeing in the Workplace: The Power of EFT Tapping and Reiki

Employee health and well-being are critical to organisational success in today’s fast-paced business environment. Companies increasingly recognise that a healthy workforce benefits employees and drives positive business outcomes.

Stress, depression, and anxiety significantly impact productivity, leading to substantial economic costs. In 2022/23, the UK saw 35.2 million working days lost due to workrelated ill health, with stress, depression, and anxiety accounting for 875,000 cases (HSE Media Centre).

Many businesses are adopting holistic practices like EFT (Emotional Freedom Techniques), Tapping, and Reiki, which show promise in managing stress and enhancing workplace well-being to address these challenges.

Understanding EFT Tapping and Reiki

EFT Tapping combines cognitive therapy with acupressure. It involves tapping specific meridian points on the body while focusing on negative emotions or physical sensations. This process helps reduce emotional intensity, promoting calm and balance. Studies show that EFT is effective in lowering stress, improving mood, and enhancing work performance.

Reiki, originating from Japan, is a form of energy healing in which a practitioner channels energy by touching or near the recipient’s body. It is known for its calming effects, helping to reduce stress, alleviate pain, and improve overall well-being.

Benefits of Integrating EFT and Reiki in the Workplace

1. Reduced Stress Levels: EFT and Reiki can significantly reduce stress and anxiety, leading to better mental health and fewer sick days.

2. Enhanced Productivity: Lower stress levels improve focus and efficiency, translating to increased productivity and better business outcomes.

3. Improved Employee Morale: Offering holistic health practices shows a company’s commitment to employee well-being, boosting morale and reducing staff turnover.

4. Cost Savings: Work-related stress costs UK society £3.7 billion annually (Health and Safety Executive), so stress-reducing practices like EFT and Reiki can lead to significant cost savings.

Implementing Holistic Practices in Your Organisation

To successfully integrate EFT Tapping and Reiki into your workplace wellness programme, consider the following steps:

1. Educate Employees: Offer workshops or seminars to introduce these practices and their benefits.

2. Provide Resources: Create spaces for practice and offer guided sessions.

3. Train Internal Champions: Identify employees interested in becoming certified practitioners.

4. Measure Impact: Regularly assess the effectiveness of these programmes through feedback and productivity metrics.

Additional Tips for Promoting Health & Well-being

While EFT and Reiki are powerful tools, a comprehensive approach to workplace well-being should also include the following:

1. Flexible Working Hours: Allow adaptable schedules to balance work and personal life.

2. Mental Health Resources: Provide access to counselling services, mental health days, and workshops.

3. Healthy Work Environment: Encourage regular breaks, physical activity, and healthy eating habits.

4. Open Communication: Foster open dialogue about mental health, creating a supportive atmosphere.

By integrating practices like EFT Tapping and Reiki alongside other supportive measures, businesses can create a healthier, happier, and more productive workforce. Investing in employee well-being benefits individuals and contributes to the overall success and resilience of the organisation.

Lucinda Peyton-Jones specialises in supporting and helping those in the workplace using holistic health practices like EFT Tapping, NLP, and Reiki. For more details on how she can help you and your staff, please get in touch at welcome@holistictrainingandtherapies.com or call 07767685315. Let’s work together to enhance the wellbeing of your workplace!

References

1. DWF. (2024, January). HSE statistics reveal that work-related stress is taking its toll on Britain’s workforce. Retrieved from https://dwfgroup.com/en/news-and-insights/insights/2024/1/hse-statistics-reveal-that-work-related-stress-is-taking-its-toll-on-britains-workforce 2. HSE Media Centre. (2023, November 22). HSE publishes annual work-related ill health and injury statistics for 2022/23. Retrieved from https://press.hse.gov.uk/2023/11/22/hse-publishes-annual-work-related-ill-health-and-injury-statistics-for-2022-23/ 3. Health and Safety Executive. (n.d.). Health and safety statistics. Retrieved from https://www.hse.gov.uk/statistics/overview.htm

u Archer Franklin Education

Kate Bock

2 Macduff Road

London SW11 4DA 07999 925308

u Ayana Jade Ltd

Linda Achan

Somerset House Strand

London WC2R 1LA 020 3633 6575

u Bike Clinique Ltd

Sharland Freddie Vaval Unit 58, Wimbledon

Stadium Business Centre

London SW17 0BA 07951 125843

u Eden Court

Martin Harrington 313 Battersea Park Road

London SW11 4LU 020 7062 1550

u enable lc

Rekha Bansil

The Park Offices Staff Yard

Battersea Park SW11 4NJ 020 3959 0030

u Furzedown Builders

Kamilah Wong

267 Southcroft Road

London SW16 6QT 020 2677 9123

u Markets Italia

Simone Stronati

99-109 Lavender Hill Unit 15, Battersea Business Centre London SW115QL 07743 511262

u Needspace? Ltd

Jon Dickman 9 Lydden Road Earlsfield

London SW18 4LT 020 3142 7000

u Studio AVC

Unit 11, The 1929 Shop

Merton Abbey Mills SW19 2RD 020 8540 1101

u Tooting Delivery

Syed Ali 78 Lessingham Avenue

Tooting London SW17 8NF 07930 442177

u Tooting/Balham Newsie Dave Mauger dave@localnewsie.co.uk

u Vintersol Distillery LTD

Alexander Bladt-Cohen

Arch 25 Winthorpe Road

London SW15 2LW 020 3417 3020

Find us on the Chamber Directory: https://www.wandsworthchamber.org/directory

Starting UP

Q1 In a few words tell us a bit about your business?

At Furzedown Builders, we believe in turning houses into homes that reflect the unique style and needs of our clients. For years, our team have been helping families across the Wandsworth area transform their living spaces, from bespoke bathroom renovations to complete home makeovers.

Q2 What gives your business ‘the x-factor’?

What truly sets us apart is our commitment to diversity and customer care. We’re proud to have a number of skilled female builders on our team, which is still rare in the industry. This brings a unique perspective to our projects, ensuring attention to detail and a collaborative approach that our clients love.

Additionally, we have a dedicated office team focused on providing exceptional customer service, offering guidance and support at every stage of the project. This combination of a diverse, talented team and a strong emphasis on customer care is what gives us our X-Factor.

Q3 What motivated you to set up in business?

Our director, Dawid, was motivated to set up Furzedown Builders after years of working as a sole trader. During that time, many of the jobs he took on involved fixing projects where other builders had either walked off-site or delivered work of a poor standard. This left customers frustrated and uncertain about who they could trust.

Dawid wanted to change that. He set out to build a firm that is not only transparent and reliable but also elevates the customer service experience. His goal was to ensure clients were kept informed and involved every step of the way. In addition, we’ve embraced a strong presence online, through social media and our website, giving customers a clear insight into our capabilities and work standards.

In addition to improving the customer experience, we also wanted to change the way the building industry approached its workforce. Many builders work with temporary or freelance contractors, which can lead to high turnover and inconsistency in work quality

At Furzedown Builders, we believe in treating our team like the valued professionals they are. That’s why we offer permanent contracts, providing our staff with stability and a sense of belonging, which in turn fosters loyalty and pride in the work they do. By creating a positive environment for our employees, we ensure that the quality of service remains high for every project we undertake.

Q4 What do you like most about working as a start-up?

As a start-up company, what we enjoy most is the opportunity to grow and evolve alongside our clients and community. Every project is a fresh challenge that allows us to push our creativity and expertise further. The excitement of seeing a transformation unfold, from initial design ideas to the final reveal, keeps us passionate about what we do.

Additionally, being a smaller team means we have the flexibility to provide a more personal and tailored service, building stronger relationships with our clients. Watching our reputation and client base grow through hard work and dedication is incredibly rewarding, and it motivates us to keep striving for excellence in every job we take on.

Q5 What has been your greatest business success to date?

Our greatest success to date has been our rapid growth over the past 10 months. We started as a team of just two, working tirelessly without taking any wages, and have since expanded to a full-time team of five. It’s been an incredible journey, and we’re proud of the progress we’ve made in such a

This

commitment to quality, and the trust our clients have placed in us.

Q6 What has been your lowest moment?

Our lowest point came when Dawid transitioned from being a sole trader and had to part ways with his previous business partner due to personal issues. It was a difficult and emotional decision, as it not only meant losing a valued working relationship but also seeing someone he cared about face such challenges.

However, this moment of adversity ultimately led Dawid to create Furzedown Builders. It became a turning point, motivating him to establish a company built on transparency, integrity, and a strong team ethos, which has shaped everything we do today.

Q7 In terms of business achievements, where do you want to be within the next 5 years?

In five years, we envision Furzedown Builders as a company with a significantly larger workforce, leading the way in transforming how the building industry is perceived— both by clients and by those who

work within it. We aim to continue providing our employees with stable, rewarding careers that offer real opportunities for growth and progression.

At the same time, we want to instil greater trust and confidence in our clients, showing them that builders can be transparent, reliable, and dedicated to delivering high-quality work. Our goal is to set a new standard in the industry, one project at a time.

Q8 What would be your top tip to someone thinking of starting up their own business?

Our advice to anyone thinking of starting their own business is simple: definitely go for it! But make sure you do your research thoroughly. Look into all the financial support options available, including grants and backing opportunities. There are also valuable mentoring programs offered by the government that can be incredibly helpful in guiding you through the process.

Most importantly, always respect your clients. A successful, long-term business is built on fairness and respect towards its customers, and that’s what will keep people coming back to you over the years.

short time.
growth is a testament to our hard work,

minutes with ...

Q1 Who are you?

Originally from Spanish Town, Jamaica, I am Felicia Mattis-Rome, the CEO of Business Launchpad and Tooting Works. I am passionate about empowering young entrepreneurs and supporting local businesses to thrive.

Q2 What’s your business all about?

Tooting Works offers affordable office spaces and a supportive community for small businesses and start-ups in Tooting, Wandsworth. Our on-site youth charity Business Launchpad provides free business coaching, employability support, and resources to young entrepreneurs aged 16-30 across London.

Q3 Three words to describe yourself?

Determined, Compassionate, Driven.

Q4 Ideal Customer?

Our ideal customer is a young entrepreneur with a passion for their idea but needing guidance and resources to turn it into a successful business. Additionally, small businesses looking for affordable office space and a nurturing environment.

Q5 Biggest achievement?

Transforming Business Launchpad into a leading organisation that has supported thousands of young people in starting and growing their businesses. Seeing these entrepreneurs succeed and contribute to their communities is incredibly rewarding. Additionally, assisting tenants and their businesses to remain viable during and after the recent pandemic is something I am very pleased to have been able to do.

Q6 Biggest gripe?

Bureaucratic red tape and lack of access to funding that slows down the process of helping young entrepreneurs get the support and resources they need. It’s frustrating when unnecessary obstacles hinder progress.

Q7 Your inspiration?

The resilience and creativity of young entrepreneurs who, despite facing numerous challenges, remain determined to pursue their dreams. Their energy and innovation constantly inspire me.

Q8 Philosophy in Business?

Empowerment through coaching, mentoring and education. By providing the right tools and resources, we can help individuals unlock their potential and achieve their business goals. Collaboration and community are key to success.

Q9 Sporting Hero?

It’s hard to choose one, so I am going to be cheeky and choose two, Usain Bolt and Serena Williams. Their love for, and dedication to their craft, their hard work, and ability to overcome obstacles to become a champion are incredibly inspiring. They both exemplify excellence and resilience.

Q10 Biggest tip for success?

Believe in yourself and your vision. Surround yourself with a supportive network, and never be afraid to ask for help. Persistence and adaptability are essential – keep learning and evolving with every challenge you face.

www.businesslaunchpad.org.uk www.tootingworks.co.uk

Seeing these entrepreneurs succeed and contribute to their communities is incredibly rewarding. Additionally, assisting tenants and their businesses to remain viable during and after the recent pandemic is something I am very pleased to have been able to do.

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