Inspire Sept 24 by Benham Publishing Limited

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From Paris to Hertfordshire

Olympic medallist Sharron Davies to speak at Wellbeing Conference

Inspirational Leader

Jonathan Kane, Co-Owner of Kane Group, talks about his leadership style and why it’s important to think big in business.

Spotlight Focus

Exciting plans guarantee bright future for borough of Dacorum celebrating its 50th anniversary this year.

Patron Focus

Richard Behan, Chief Corporate Development Officer at CAE Technology Services, on commitment to community and purposeful growth.

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Media No. 2041

and welcome to

I am beyond proud to be able to welcome former international swimmer

Sharron Davies to be a keynote speaker at our Wellbeing Conference

What a packed August we have just seen with the eyes of the world on Paris for the 23rd Olympiad.

I was riveted, not just by the sport, but by some of the incredible stories that came out of the Games. Big congratulations to all those Hertfordshire athletes who represented our county so well. As I watched I couldn’t help thinking about the correlation between the dedication needed for sport and what is required to lead a successful business.

It was a theme I wrote about in my recent column in the Welwyn Hatfield Times and I know from speaking to our business community that it resonated with so many people. Keeping with the theme of the Olympics, I am beyond proud to be able to welcome former international swimmer Sharron Davies to be a keynote speaker at our Wellbeing Conference in October.

Sharron, who represented Team GB at three Games – starting at just 13 – was seen poolside in Paris, interviewing the swimmers. Now, she is coming to talk to us about wellbeing and fitness and the effect they can have on our mental health. She is a British sporting icon and I am so happy that she is coming to join us.

Russell Beck, Director of Inspiration, ImagineThinkDo, will also be delivering a keynote talk and there will be a selection of break-out sessions, helping delegates learn about stress and mental resilience. If you haven’t yet booked your tickets, please do.

See you all soon.

Editorial and General Enquiries

Hertfordshire Chamber of Commerce

York House, Salisbury Square, Old Hatfield, Herts, AL9 5AD

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enquiries@hertschamber.com www.hertschamber.com

Published September 2024 © Benham Publishing and Hertfordshire Chamber of Commerce

Donna Schultz CEO

Hertfordshire Chamber of Commerce

Hertfordshire’s proactive life sciences sector showcased at summit

Experts discuss the challenges and opportunities facing the sector

More than 4,000 people work in life sciences across 250 companies in Hertfordshire and the county is seen as a proactive and attractive inward investment location for the sector.

The sector contributed around £5.3 billion to the local economy in 2022 and is set for considerable expansion making it an ideal topic for the Chamber’s latest sector summit at Stevenage Bioscience Catalyst (SBC).

CEO Donna Schultz said: “Life sciences have been high on our agenda for years, as we recognise their importance to the county and the many companies within its associated supply chain.

“This summit supported our work on behalf of the Local Skills Improvement Plan, for which many of our members have provided valuable input.

“We’re grateful to the speakers and panellists for sharing their insights and we’d like to thank headline sponsor Hatfield Park for its support and fellow sponsor Stevenage Bioscience Catalyst for making us so welcome.”

Guest speakers were SBC Chief Executive Officer Dr Sally Ann Forsyth OBE, Hatfield Park Estates Director Anthony Downs and Paul Witcombe, who is Sector Lead: Life Sciences and Advanced Manufacturing at Hertfordshire Futures, formerly Hertfordshire Local Enterprise Partnership.

Sally Ann discussed the role SBC played in the growth of the Stevenage Cluster. SBC is globally recognised at the centre of Europe’s largest cell and gene cluster where companies develop and commercialise cutting edge therapies.

Companies based there employ more than 4,000 people and it is home to the likes of GSK, the Cell and Gene Therapy Catapult, LifeArc, Cytiva and a growing cluster of start-up companies which have raised more than £3.6 billion in funding.

Sally Ann said while the Golden Triangle of Oxford, Cambridge and London, which has Hertfordshire at its heart, is known for its excellence in early-stage research, less than 10 per of companies grow beyond the phototype stage

We’re grateful to the speakers and panellists for sharing their insights and we’d like to thank headline sponsor Hatfield Park for its support and fellow sponsor Stevenage Bioscience Catalyst for making us so welcome.

and specialist intervention is needed to increase success to commercialisation.

SBC is currently working on its Stevenage campus expansion plan with Reef Group and UBS Asset Management. They are expected to deliver up to £900m of investment alongside an estimated 1.4 million square feet of laboratory and office facilities, providing space for up to 5,000 new jobs.

Cont.>>

It is predicted that in the next three to five years Hertfordshire’s life sciences sector will see sustained growth across medical technologies as well as biopharmaceuticals through the expansion of existing businesses and inward investment.

During the same period, it is also predicted the area’s cell and gene therapy organisations will accelerate their commercialisation journey and more new businesses will follow.

Paul said the sector needs a reliable supply of talent, early stage business support and finance, an international profile, strong levels of networking, effective commercial property solutions and digital infrastructures.

He concluded by highlighting several opportunities for the sector, including the establishment of an emerging industrial cluster and the potential to scale growth companies.

Finally, Anthony Downs discussed the Gascoyne Estates’ desire to find a partner to deliver the Hatfield Innovation Campus. The intention is it will become a hub for science and technology talent where research and design companies can scale up.

The summit also included a panel discussion featuring University of Hertfordshire Professor of Pharmaceutics Darragh Murnane, Agility Life Sciences CEO Professor Claire Thompson, ImmuONE Director, Co-founder and CEO Dr Abigail Martin and Soar Beyond Director of Innovation and Co-founder Tiba Rao.

Worldrenowned innovation at Rothamsted Enterprises

Rothamsted Enterprises, Harpenden, is located on the historic Rothamsted Campus, the world leading agricultural research institute. It provides an exceptional environment where business, science, and innovation converge. Rothamsted Enterprises is dedicated to promoting collaboration and driving global impact by offering a range of facilities that cater to the needs of the ever-expanding agri-tech sector.

The campus boasts state-of-the-art office and lab spaces designed to support the growth of innovative businesses. These spaces are tailored to meet the specific needs of companies working in agriculture, technology and life sciences. The office spaces are equipped with modern amenities that create an ideal environment for productivity and collaboration. The lab facilities are cutting-edge, providing businesses with the tools and infrastructure necessary to conduct high-level scientific research. These labs are designed to accommodate a range of scientific activities, ensuring businesses have access to everything they need to advance their research and development efforts. The campus also boasts a modern conference centre and Grade 1 listed Manor House, and all profits return to world-leading agricultural innovation at Rothamsted Research.

Beyond physical spaces, Rothamsted Enterprises offers access to Rothamsted Research’s renowned scientific services. These services include advanced analytical capabilities, data science expertise, and access to decades of agricultural research. Companies based at Rothamsted benefit from the opportunity to collaborate directly with leading scientists, tapping into their knowledge and expertise to tackle some of the world’s most pressing challenges, such as food security and climate change. Their services are also available to hire to the external business community.

Rothamsted Enterprises is a thriving community where innovation flourishes. With a strong commitment to sustainability and continuous development, Rothamsted Enterprises is poised to remain at the forefront of agricultural research and innovation, providing businesses with the resources and support they need to make a global impact.

Fellow speaker Paul Witcombe shared his insights on the evolution of Hertfordshire’s life sciences cluster.

Moving to a cheaper, greener energy system

A recent poll of small businesses showed that nearly two thirds1 of Britain’s business owners and senior decision makers think it’s important to embrace environmental issues, with many also seeing financial benefits as a result.

From those polled, 45 percent say that the changes they have made have saved them money, with 40 percent believing that becoming more sustainable has attracted more customers, as well as enhancing their reputation within the local community (44 percent).

With running costs remaining a concern for many small business owners, one in three polled2 say they are keeping a closer eye on their energy bills. When it comes to managing energy usage and costs, one small step small business owners can take, is to get a smart meter installed. They are the next generation of gas and electricity meters that are being installed in small businesses and households in Great Britain, replacing traditional meters.

When it comes to running a business, even making small changes and improvements can make a big difference, whether it’s saving money or being good for the planet. Getting a smart meter can help owners to understand exactly how much energy they are using and help them to

control energy costs. A smart meter can also help identify ways to reduce energy consumption – which is good for budgets, as well as the planet.

Whether you own or rent your business premises, you may be eligible for a smart meter, and if you are renting, but pay your own energy bills, you can ask your supplier to install one3

SMART METER BENEFITS

Smart meters have lots of benefits for small businesses, including:

• Accurate billing: smart meters measure energy usage in near realtime, so no more manual readings or estimated bills. This means you only pay for the energy you use, which can help with managing cashflow

• Control: the data provided by smart meters can give you more control over your business’ energy spend, helping you monitor energy usage and identify where cost savings can be made

• Access to historic energy usage data: small businesses with a smart meter can request free

access to 12 months of data from their energy supplier. This could help with budgeting and reduce bill shock. It could also help you plan for your next bill by identifying any trends or patterns in your energy use across the year

As well as helping to give you more control of your business budgeting, smart meters are playing an important role in Great Britain’s energy infrastructure upgrade, as we continue to increase our use of cheaper, greener renewable energy sources.

The data smart meters provide is key to this innovation, and will enable us to buy, store and consume energy differently to the way we do today, gathering the information the energy networks need that will help the energy system better manage supply and demand. This will make the whole system more efficient and able to use more renewables such as wind and solar power.

So just by having a smart meter installed, you’re helping to create a smarter, greener energy system that will benefit Britain, the planetand you.

What small business owners are doing to become more sustainable:

1. Turning off equipment when not in use

2. Recycling old IT equipment

3. Creating a recycling policy

4. Keeping a much closer eye on energy bills

5. Replacing lights with LED alternatives

6. Using environmentally friendly products eg for cleaning

7. Reusing plastic carrier bags

8. Going paperless

9. Using local suppliers

10. Using eco-friendly/ biodegradable packaging

Source: Perspectus Global, July 2024, 500 SME owners and senior decision makers across Great Britain

“By helping them to take steps to be more efficient with their energy use, smart meters can have a positive effect on a business’ carbon footprint, as well as helping them save money.”

While the British summer may have been a bit hit and miss this year, the sun did come out as the Chamber celebrated its annual Summer Garden Party with Sopwell House.

On a glorious evening, more than 400 people representing members from across the county gathered in the beautiful hotel grounds to raise a glass to mark 100 years of the Chamber.

Hertfordshire’s Lord-Lieutenant Robert Voss CBE CStJ and High Sheriff Annie Brewster were among the guests invited to enjoy an evening of tasty food and summer drinks.

Events Sunshine and smiles at our summer party

Chamber CEO Donna Schultz and Sopwell Director Rafi Bejerano spoke to welcome everyone and thank the sponsors for the evening, Oventrop and Taylor Walton.

Donna said: “It was such a wonderful evening in relaxed surroundings. We were so pleased that the sun decided to shine on us for what was a special event in our centenary year.

“Everyone is so busy in their day-to-day working lives that it is a real pleasure to be able to take some downtime with business friends and colleagues and enjoy a summer’s evening with good food and drink.”

Spa vouchers and bottles of Champagne were up for grabs in a business card raffle with everyone enjoying an evening of celebration for the county’s business community.

Bleak trade picture for SME exporters

A survey from the British Chambers of Commerce is painting a depressing picture for small businesses trading overseas.

The BCC’s Trade Confidence Outlook for Q2 2024 shows most SME exporters’ overseas sales are flatlining, with only a quarter (27 per cent) witnessing an increase in export sales.

William Bain, Head of Trade Policy at the BCC, said: “Our research shows the Government will have its work cut out in trying to revitalise UK exports, as they continue to underperform.

“But it has already taken some steps to help firms turn a corner. This includes its trade strategy announcement, restarting trade negotiations in vital markets, joining the World Trade Organisation’s e-commerce agreement and committing to improving our relationship with the EU.”

Conducted by the BCC’s Insights Unit, the survey receives responses from around 2,000 UK SME exporters.

It shows the percentage of SME exporters reporting increased exports has been broadly static since the pandemic, with a slight three percentage point uptick in Q2. Overall, 52 per cent reported no change, and 21 per cent reported a decrease. SMEs are now more likely to report decreased exports compared to before the pandemic and Brexit.

In Q2 2018, only 14 per cent of SME exporters reported a decrease in overseas sales.

By contrast, domestic demand for SME exporters remains consistently more buoyant, with 37 per cent reporting an increase in domestic sales in Q2 2024.

The one bright spot is SME manufacturers, with 31 per cent reporting an increase in exports. This compares to SME services exporters supplying end customers (B2C), where 25 per cent saw an increase, while 24 per cent of firms supplying services to other businesses (B2B) saw a rise.

The picture for advance orders was less rosy, as all three sectors show slippage, with 28 per cent of SME manufacturers reporting an increase, 23 per cent of B2C firms and just 20 per cent of B2B businesses.

“Legislation announced in the King’s Speech also has the potential to ease the problems of regulatory divergence for regulated products sold into the EU.

“Business wants to work with Government to put in place a framework that makes use of all the UK’s advantages and makes it easier to access incentives for exports.

“A focus on critical minerals supply chains and taking full advantage of the opportunities offered by digital trade would also have real value for our firms.”

Directors Behaving Badly

John Wiblin explains what happens when shareholders are not looking and directors are behaving badly.

Q Who has control: directors or shareholders?

AAs a general rule, directors have complete control of their companies. They have the last word and they do not have to get shareholders’ approval in advance of their decisions unless there is a written agreement reserving decisions about certain things to the shareholders. And then they only have to seek approval for those reserved matters.

Q Is there anything that shareholders have to have their say about first?

AThere are a few significant exceptions that apply automatically by law even if there is no agreement about it with shareholders. Directors must seek advance shareholder approval about

• Long-term service contracts

• Substantial property transactions;

• Loans, quasi-loans and credit transactions

• Payments for loss of office.

Long-term service contracts and payments for loss of office are examples of benefits that one director might give to another at the company’s expense in the expectation that they will receive similar benefits from the other directors then or at a later date.

Q Okay, but what is ‘substantial property transaction’?

AA transaction will be a substantial property transaction if it transfers a “non-cash asset” from or to any of the following:

• A director of the company

• A director of its holding company

• A person connected with a director of the company

• A person connected with a director of its holding company.

The consequences of getting this wrong can be severe. Any long-term service contract is void -– that is, the company is not bound by the agreement and, potentially, any payments made might be claimed back. And a substantial property transaction might be set aside with the directors who approved it without authority being personally obliged to indemnify the company for any loss it may have suffered.

AQAre the directors completely safe from any comebacks if shareholders have approved?

It is not enough just to ask for the shareholders’ permission. The shareholders need to have had enough information to make an informed decision. The case of Stubbins Marketing Ltd v Stubbins Food Partnerships Ltd – a case that Longmores were directly involved in –illustrates the point very well.

The shareholders gave written consent to a management buyout and other plans by the directors but the court later found that the shareholders had not given fully informed consent to the transaction. This was because they had not been given an adequate explanation of the details including how the price for all of the assets transferred had been calculated. It ordered the directors who had carried out the transactions to pay back millions of pounds, resulting in some of the directors having to declare personal bankruptcy.

Those directors had also awarded each other service contracts with very substantial payments for loss of office. When the shareholders fired the directors they claimed large sums from the company under their contracts. The shareholders had not been consulted about those contracts. The court set those agreements aside.

Leader

Keep your eye on the size of the prize to lead a successful firm

Jonathan Kane, Co-Owner of Kane Group, talks to Sarah Dale about his leadership style and why it’s important to think big in business

In business, you must have an edge that separates you from the competition and have an international mindset when it comes to your growth plan.

Focus on your vision of the bigger picture without losing sight of the detail of the day-to-day.

That is the key advice from Jonathan Kane, who has spent his working life in business and has grown a successful, secondgeneration family-run international firm.

Starting a business needs a lot of passion, a great idea and a lot of patience.

Kane Group, which has six subsidiary businesses including Kane International based in Hertfordshire, is run by Jonathan and his older brother Michael. While Jonathan’s focus is the UK, Michael, who lives in America, looks after the international side.

Kane International, a 60-year-old business founded by Jonathan and Michael’s father Douglas, manufactures and supplies flue gas and engine exhaust analysers and has customers in more than 40 countries around the world. It is the only UK supplier of portable analysers.

Its headquarters are in Welwyn Garden City with a second office in Atherton, Greater Manchester. It also has sites in South Korea, France, Germany, America, Canada, Mexico, China, South Africa, Romania and India.

“We have always been a test and measure business,” says Jonathan, who started working at the family firm after university and took the reins with his brother when their father died in 2000.

“Somebody fixing something should always need to test it afterwards to make sure they have done their job effectively, to ensure the equipment is working properly and to avoid the risk of death or injury.”

Kane International has 110 employees and Kane Group has 220 people across its different companies. The Kane brothers have termed their vision for the future as 30-30 – to achieve sales of £30 million by 2030.

And to achieve that vision, Jonathan says, you must have one eye on the bigger picture and one on the day-to-day detail.

“You have to look at the challenges coming down the road,” he says.

“Five years ago, we wouldn’t be talking about net zero; that’s a fundamental change to our business. As a leader, you have to be responsible and ready for it.

“I switch off with great difficulty. It’s not a job; it’s a passion. I am very lucky as I have a great family who are very supportive.”

Jonathan advises new business owners to remember there is room for everyone.

“If you have got a really good idea, then look at the size of the prize,” he says.

“There has to be an edge that separates you from what other people are doing and you should never feel that you have reached the top – whatever the top means in your mind – you must think with an international mindset. The market is substantially bigger than you think it is.

“Starting a business needs a lot of passion, a great idea and a lot of patience. Not everyone will understand your journey and you need resilience to fight through a lot of resistance. My experience is that it will take a lot longer than you think it will to be successful but that’s not a reason to not do it.”

Having the support of Hertfordshire Chamber has been invaluable.

“We joined around 30 years ago and they help us with our international sales growth and our local presence,” he says.

“The Chamber also runs workshops on manufacturing and technology, which I am particularly interested in.

“Recently, we entered the Chamber Business Awards and won Best Business and Best Customer Service. On the back of winning them, we decided to apply for a Queen’s Award, which we were awarded for Innovation for our after-sales care. Next, we’re looking at the King’s Award for Export.”

Anyone interested in information about roles available can email: jobs@kane.co.uk

Quinn London selects Artemis to outsource their IT Cyber Security

Business Challenges

• Strengthen the IT security posture of the company with advanced and comprehensive protection.

• Ensure security practices are put into place.

• Address the lack of protection in cloud applications.

• Deal with security challenges at a quicker pace.

• Find a trustworthy IT partner capable of protecting mission critical data.

Quinn London has excelled to become one of the leading main contractors in London by combining specialist expertise with a fresh-thinking ethos and a client focused approach to delivering excellence.

The company felt the need to strengthen and improve its IT security posture as it realised the risk of not implementing the right security products outweighed the cost if they experienced an attack.

Quinn London chose to outsource their cyber security to Artemis, an accredited Sophos Gold Partner, as they were impressed by the deep learning technology, anti-exploit capabilities, and anti-ransomware options in Sophos Intercept X Advanced.

Business Solution

• Sophos Intercept X Advanced with XDR has provided Quinn London with additional cyber security assurance with the ability to detect, investigate, and respond to potential security threats.

• The Sophos solutions have scaled Quinn London’s security with the consolidation of security products in a single cloud-based platform. The products have been reliable, accurate, and easy to manage in the cloud.

“Artemis has become our trusted partner for all things technical. Their approach focuses on our business needs, promoting growth, controlling costs, and maximising technology’s true potential – Artemis are simply the best IT Managed Service Provider we have ever used.”

Imran Karim, Finance Director

Bridging the Gap Between IT and Business in Hertfordshire and London

Artemis is a trustworthy and capable IT Managed Service Provider supporting Small Medium Business in Hertfordshire and London with IT support, Cyber Security and Cloud Services. We are committed to integrity, achievement, and investing in our people. Our approachable and friendly team provides the highest level of service and expertise to help our customers succeed.

Artemis enjoys key strategic relationships with industry leading partners including Sophos, Microsoft, Acronis, and Giacom to name a few. As an accredited Sophos Gold Partner, Artemis has demonstrated the skills and capability to help businesses improve their IT security posture, by implementing and supporting Sophos security products and services.

FIRE SAFETY LONDON FIRE BRIGADE TO END AUTOMATIC ALARM RESPONSE

London Fire Brigade has announced that from 1st October 2024 it will no longer respond to automatic fire alarms at most commercial properties between the times of 7am and 8:30pm. This move, in line with many Fire and Rescue services across the UK, is being implemented to limit responses to unwanted fire alarm signals, freeing up firefighters to attend genuine emergencies.

After 1st October London Fire Brigade will only attend automatic fire alarms once a fire has been confirmed, which could delay attendance and increase the risk of significant fire damage. Businesses with premises covered by the City of London Fire Brigade who have automatic fire alarms need to take action now to mitigate the increased risks to property and life.

Ahead of these changes businesses should:

1) Update Fire Risk assessments to reflect the delayed response times

2) Revise Fire Safety plans to ensure confirmed fires during business hours are reported by dialling 999

3) Upgrade Fire Detection Systems to include double knock, multi-sensing detectors, or other confirmed technology that requires multiple triggers, providing a confirmed activation

4) Develop a keyholder confirmation process to verify automatic fire detection activations outside business hours

5) Employee training on the new procedures following an automatic fire detection activation, so employees are prepared to respond safely and effectively

6) Update Alarm Receiving Centre (ARC) protocols so that secondary confirmation is needed through additional detector activations or keyholder verification

Impact on insurance

Premises impacted by these changes will be considered at higher risk of fire damages, therefore may impact insurance coverage. Businesses should inform their broker as soon as possible, to ensure they stay covered for fire risks. It is also imperative that risk assessments, fire safety plans and staff training are updated, and that businesses take other appropriate steps (such as those listed above) to mitigate the increased risk of potential damages that could be caused by fires during these hours.

Speak to an expert

If you are unsure if your current level of cover is sufficient for your business, or are looking for advice on how to manage your risks during this time, get in touch. We take the time to understand the unique risk factors for every client and can advise the best cover to protect your business.

Rebecca Sugden rebecca.sugden@tysers.com 01462 439 849 | 07971 501 757 www.tysers.com

Area focus: Dacorum

Exciting plans guarantee bright future for borough marking landmark anniversary

Popular with families, businesses of all sizes and filmmakers, the borough of Dacorum is celebrating its 50th anniversary this year

Fifty years on from its creation, the borough of Dacorum boasts some of the most innovative minds working in Hertfordshire.

It has nearly 8,000 companies ranging from small and micro businesses to industry giants like EUSA Pharma, RSK, CAME, CAE Technologies, Sopra Steria, Henkel, Vitabiotics, Prologis and Atlas Copco.

It is home to part of the county’s Enterprise Zone, Hertfordshire Innovation Quarter, which brings together trailblazers in agritech, smart construction, bioscience, gene technology, AI, robotics and big data and has harnessed the expertise of the likes of building sciences specialists BRE Group, agricultural pioneers Rothamsted Research and the University of Hertfordshire.

Just outside the Enterprise Zone is Hemel Hempstead’s Maylands Business Park, arguably the heart of Dacorum’s economic activity, with more than 650 businesses employing over 20,000 people. Perfectly placed on the edge of London and with easy access to the M1, M25, A41 and A1, four mainline rail stations and five airports it is the destination of choice for many companies, including global leaders in construction, logistics and technology.

It certainly impressed US foodservice giant, Sysco, which is set to create its largest European depot on Maylands. The distributor, which is the parent company of food supplier Brakes, is initially investing $100million in the 475,000 sq ft site which is due to be fully operational by 2026. Over the next decade, the site will help contribute to the creation of 850 jobs.

Speaking about the development earlier this year, Paul Nieduszynski, CEO of Sysco GB, described it as a ‘next generation site, unlike anything we’ve seen before’.

He added: “The combination of scale, cutting-edge technology, range and service will set a new standard for foodservice wholesale in the UK.”

To ensure that the area continues to remain an attractive location for business, Dacorum Borough Council is currently working with partners on the Maylands Plus masterplan, and the wider Hemel Garden Communities programme.

Hemel Garden Communities proposes a sustainable large urban expansion to Hemel Hempstead and is set to create more than 11,000 new homes and 10,000 jobs by 2050. Hemel Garden Communities and its partners say it will be home to integrated neighbourhoods, connected by a green network, which will be underpinned by digital connectivity, a self-sustaining economy and pioneering green technology. They want it to embrace the best qualities of Hemel Hempstead’s Mark One New Town heritage.

Hemel Hempstead has existed since the 8th century but expanded rapidly as one of the ‘new towns’ needed to house Londoners displaced by the Blitz during the Second World War. Today, it is the county’s largest settlement with more than 90,000 residents.

Shoppers benefit from The Marlowes and Riverside shopping centres, while Hemel Old Town has independent shops, pubs, restaurants and cafes with alfresco seating.

Meanwhile, the market towns of Tring and Berkhamsted feature national retailers and independent shops, pubs, restaurants and cafes.

Visitors to Dacorum are also spoiled for choice when it comes to its natural treasures, educational opportunities and leisure activities.

Grade 1 listed Ashridge House is set in 190 acres of parkland and is home to Hult Ashridge, Hult International Business School’s executive education programme. It has been an executive business school for 65 years.

Paulo Lopez, Business Development Manager – Apprenticeships, said: “Our apprenticeships enable organisations to empower their people with a world-leading business school education, funded by the apprenticeship levy.

“They have been designed by some of the most renowned experts in the world of business. Delivered by a practitioner faculty and driven by the latest research, apprentices learn the skills they need to help organisations keep apace of a fastchanging business landscape.”

Other attractions include the Snow Centre, The XC activity centre for extreme sports, Planet Ice Hemel Hempstead, Drift Limits motorsport academy, Cloud 9 Xtreme Airpark, Mulligan’s, The Rex art deco cinema, Little Hay Golf Course, Frogmore Paper Mill, the Natural History Museum at Tring and Berkhamsted Castle.

Hemel Hempstead is also home to the award-winning Water Gardens, Gadebridge Park, the Walled Gardens, Heath Park, the Moors, the Grand Union Canal and the Paradise Fields nature reserve. The surrounding area includes nearly 500 acres of parkland and the town is on the edge of the Chiltern Area of Outstanding Natural Beauty.

With all this on offer it’s unsurprising Dacorum has appeared in many hit movies and shows, including Paddington in Peru, Harry Potter and the Goblet of Fire, Beauty and the Beast, After Life, Masters of the Air, Maleficent, The Cleaner, Man Vs Bee and The Crown.

Bovingdon Airfield Studios state-of-the-art production facility has also been home to hugely successful films and television programmes. In 2020 it embarked on its ongoing master plan development which so far has seen the creation of four permanent, high specification sound stages, 12 workshops alongside a spacious production pad and a new café.

Elsewhere, there are plans to create a new Health Campus in Hemel Hempstead to provide clinical and primary health care services for residents in Dacorum and beyond.

And there’s good news for users of the leisure centres in Hemel Hempstead and Berkhamsted as Everyone Active, which manages the centres for Dacorum Borough Council, is investing £410,000 to upgrade the two sites.

With so much happening in the borough it’s fitting that this year Dacorum is celebrating its 50th anniversary.

Dacorum at 50 Fest takes place from 11am to 5pm on Sunday, September 29, and promises to feature a Grand Parade and a wide variety of market stalls, crafts, games and live entertainment.

Area focus: Dacorum

Area focus: St. Albans

Historic centre turned modern-day commerce hub

From Roman history to booming business, St Albans District is a thriving area with plenty to offer residents and professionals alike

Taking its name from the first British saint, St Albans District blends old and new with its fascinating history and modern, dynamic commercial scene.

Home to big brands such as AECOM, Premier Foods, Skechers and Fox’s and Burton’s, this district has a strong business focus and stands out to those looking for an attractive base to house their offices.

Strategically situated in London’s commuter belt with excellent transport links via the M1, M25 and Thameslink Railway, St Albans District encompasses St Albans city and Harpenden town, plus historic villages including Redbourn, Wheathampstead, London Colney, Colney Heath, Chiswell Green and Bricket Wood.

Many professional services companies are based here, including lawyers, chartered surveyors and infrastructure experts, accountants, engineers and financial services professionals. There is also an important cluster of environmental organisations which include Rothamsted Research and the Building Research Establishment.

The district’s historic centre – the vibrant St Albans city – offers a rich cultural scene. Every year, the Alban Festival features giant puppets telling the city’s fascinating origin story, alongside an exciting programme of other festivals that fill the streets, including St Albans Food and Drink Festival and Christmas in St Albans.

The city is brimming with impressive sites that showcase its history, including a vast, centuries-old cathedral with medieval wall paintings and the intriguing Verulamium Museum displaying Roman mosaics. St Albans Museum and Gallery immerses visitors in thousands of years of history and brings the city’s ancient past to life.

The district also captures visitors with a large, diverse market in St Albans on Wednesdays and Sundays, with roots dating back to the ninth century, plus regular farmers’, vintage and vegan markets spread throughout the calendar. Harpenden has a successful farmers’ market on the fourth Sunday of each month when around 70 stalls gather to offer delicious local produce.

There is even more to do and see with several sports and leisure centres situated throughout St Albans, Harpenden and London Colney, as well as popular theatres and cinemas including Alban Arena in St Albans and the Eric Morecambe Centre in Harpenden. The Roman Amphitheatre in St Albans also features OVO Theatre’s open-air performances in the summer months.

Friendly independent shops adorn the busy High Street, St Peter’s Street, George Street and Holywell Hill, creating a go-to shopping hub in the heart of St Albans, alongside luxury and high street classics in the notable Christopher Place and Maltings Shopping Centre. Harpenden also has a vibrant independent shopping scene, with a wide range of charming restaurants, pubs and cafés, plus a vibrant nighttime economy.

This affluent region of Hertfordshire offers residents multiple high-performing schools and an 81 per cent Green Belt span. The landscape is abundant with parks and green spaces, including St Albans’ Verulamium Park and Clarence Park, and Rothamsted Park in Harpenden.

St Albans City and District Council is continuously finding ways to improve the local area, leading to the successful completion of Jubilee Square in June – a £64 million development on the site of a former police station and health centre. The two buildings bring 93 new homes to St Albans with eco-friendly features designed to improve sustainability, including air source heat pumps, energy efficient lighting and green roofs that store rainwater. This mixed commercial and residential development improves a key site in St Albans city centre.

This commitment to local community development extends to multi-disciplinary advisory, tax and audit firm Moore Kingston Smith, which has around 150 professionals in its St Albans office supporting clients of all sizes across multiple sectors. The team believe in the potential of people to make a positive impact, fuelled by the power of genuine understanding.

The firm delivers quality results nationally and worldwide alongside the Moore Global network, and they’re also a change-maker in the local community, proudly standing as organisers of the St Albans Business Women’s Group and hosting events such as St Albans Last Tuesday (SALT), Tax Club and Entrepreneurs’ Club alongside collaborating with local incubators and accelerators.

Delyth Richards, Business Development and Marketing Manager says: “St Albans is not just a place where we work, but a vibrant and supportive environment that enriches our professional and personal lives. The dynamic network of talented professionals and ambitious businesses in St Albans makes it a wonderful place to work and grow.”

Area focus: St. Albans

1. Appoint your professional team

It is important that you and the buyer each appoint a team of experienced and trusted professional advisers immediately.

Your IFA, accountant, tax adviser and solicitor will need to be consulted on all major decisions and will need to work with the buyer’s team to meet an urgent timetable.

An expedited sale process will likely take up all of your time so you will need others to run the business in the interim.

2. Conduct a financial health check

You will need to conduct an urgent financial review of the business to identify any major issues that may need to be addressed to avoid causing concern to a buyer and potentially derailing the sale.

Also check the business ownership arrangements to ensure a smooth ownership transition.

Expect the unexpected

In an ideal scenario, planning should be started many months in advance to prepare your business for sale. Life is not that simple and it may be necessary to move much more quickly, in particular as a result of impending tax changes, health issues or legal disputes.

Senior Associate in Company and Commercial Law, Simon Porter, sets out his top tips to consider when selling a business.

3. Find the right buyer

It may be that your particular situation means that you have no choice of buyer. However, if you do have a choice, examples of buyers include a trade/strategic buyer (someone who has a similar business and, by buying your business, will be able to move their business to the next stage), a financial buyer (a professional investor who is buying with a view to making a profit and may require you to continue to run the business for a period after sale) or an operational buyer (a person running an established and successful business – perhaps senior employees in your own business – who want to be their own boss and earn a decent income).

Your professional team may be able to help you to find or vet a suitable buyer.

4. Structure the right deal

Your professional team will advise you at the outset how to structure the best deal which will need to be agreed with the buyer. One question is whether to proceed by way of an asset sale or a share sale.

In an asset sale, you sell only those assets you want to sell (or the buyer wants to buy) and you are left to deal with the liabilities that are left behind.

Going down the share sale route allows you to sell your business as a whole including all assets and liabilities. There are also many different types of sale consideration, such as cash, deferred consideration, shares in the buying company and loan notes.

There are distinct tax advantages and disadvantages to these structures so it is critical that advice is taken from your team before making a final decision.

5. Understand the process

Selling your business, particularly in a short space of time, will be a very time consuming and stressful experience. It is largely a buyer-driven process and this can be managed with the support of your professional team.

Having a lead negotiator by your side from the start will help to manage relationships with the buyer and its advisers.

Simon Porter, Senior Associate Company and Commercial Law

Hertfordshire takes the lead on quality new homes for residents

By Luke Fisher,

Communications Lead, Hertfordshire Growth Board

The new government has announced plans for growth that could see the reintroduction of mandatory housebuilding targets and a kickstart to stalled housing schemes. With Hertfordshire’s population expected to rise by 38,550 by 2043, new quality, affordable homes are needed and the Hertfordshire Growth Board (HGB) plan to tackle this with county-wide green developments.

From Harlow & Gilston Garden Town in the east to Hemel Garden Communities in the west, Hertfordshire is aiming to deliver 100,000 homes over the next decade and beyond.

Key housing development sites

• Harlow & Gilston Garden Town – 10,000 new homes across seven villages with 13,000 additional homes across the border in Essex, plus a new Princess Alexandra Hospital and commercial sites.

• Hemel Garden Communities – 11,000 new homes, new local centres and health and lifestyle services.

• Baldock – 3,000 new homes, two new primary schools and a secondary school, plus a new community centre and commercial spaces.

• Coopers Green, Hatfield – 2,000 new homes with commercial spaces.

• Brookfield Garden Village – 1,250 new homes

Who’s signed up?

But with reports nationwide of poor builds and inferior developments, the government’s draft National Planning Policy Framework proposes to achieve higher quality through national design coding and local design codes, as well as upgrades to building regulations .HGB is already making waves with its Development Quality Charter to ensure that developments in the county are high quality and sustainable.

Launched earlier this year, the Development Quality Charter aims to achieve a new benchmark for high quality and sustainable development in Hertfordshire.

This is because the built environment is responsible for about 25% of greenhouse gas emissions, so one of the best things we can do is improve the construction, heating, cooling, and powering of our homes and other buildings.

It is hoped that councils, council-owned development companies, housing associations, developers, landowners, and others will voluntarily sign the Charter and commit to achieving the pledges.

A pledge for positive properties

The Charter’s expectation includes a series of pledges for organisations to uphold from master planning and compliance with national design models, to long-term environmental management and exceeding minimum sustainability standards.

The Charter quotes national government policy on planning framework and design codes, which states: “Beauty is not a cost to be negotiated away: it is the benchmark that all new developments should meet, to turn a collection of buildings into a place, anywhere into somewhere and nowhere into home.” This refers to planning and architectural design as well as construction and materials, but it’s residents and communities that are at the heart of these codes of practice.

Our survey says…

The Growth Board surveyed over 4,300 residents in 2023 as part of its vision and mission engagement, when asked of their support of quality and affordable housing for all, a massive 81% responded in favour of the delivery of high quality, affordable and specialist homes, to support the county’s socio-economic prosperity.

In a 2023 survey by the Chartered Institute of Building (CIOB), 55% thought older homes were better quality than new-builds, compared to 21% who thought new-builds were better. Almost a third (32%) described new-build housing as “poor quality”.

It also found 33% of respondents had a “low level of trust” of housebuilders building new homes to a high standard.

About 94% of new-build homeowners reported at least one defect once their property was complete, according to a 2021 poll by trade body the Home Builders Federation (HBF).

But what’s in it for me?

Councils, developers and others who sign the Charter will be formally recognised on the Growth Board and Hertfordshire Infrastructure and Development Board (HIDB) website.

Achieving the charter’s pledges will be treated as a material consideration in the determination of planning applications.

Once they are signed up, councils and developers can refer to the Charter and use the Charter Mark as part of their corporate promotional material. Developments that comply with the Charter will be automatically put forward for the Hertfordshire Building Futures Awards. There will be a distinct award for schemes that comply with the Charter.

Eleven organisations are already signed up to the Charter with Tarmac receiving recognition for its £4 million of social impact at its Hertfordshire sites, benefiting residents and communities.

Cllr Jeremy Newmark, Leader of Hertsmere Borough Council and Chair of Hertfordshire Growth Board said: “Hertfordshire is already on the front-foot in delivering high-quality sustainable homes, with policies in place to work with developers in achieving better quality design builds. We encourage all developers to sign up to the Development Quality Charter to support this. The refreshed focus on planning reform to build the quality homes that residents need is welcome, and we stand ready to work with central government to play our part in plans to power up Britain through the new national mission to ensure people’s housing and infrastructure needs are met.”

How to sign up

Sign up is simple. Organisations can visit the Hertfordshire Growth Board website to complete and sign a short form. The application will be review and you will be contacted on the status shortly after. hertfordshiregrowthboard.com/hertfordshire-development-quality-charter/

Help Shape Hertfordshire’s Economic Future

Hertfordshire Futures is developing a new Economic Strategy for the county for the next 10 years and beyond. It is placing residents and businesses at the heart of plans to build a more inclusive and sustainable economy. By Lucy Gravatt.

Over the coming months there will be myriad ways that organisations and individuals can have their say in shaping Hertfordshire’s economic future and ensure that the benefits can be more widely shared.

A series of conversations will take place across the county to understand more fully the challenges and opportunities facing all those who live, work and invest

in Hertfordshire to help build a more sustainable pathway for future growth. These will take the form of business roundtables on key topical issues, place-based discussions supported by in-depth analysis of local areas and a social media campaign to ensure the priorities are road-tested with the widest possible audience. Hertfordshire Futures will collaborate with key stakeholders such as Hertfordshire Chamber of Commerce to give the business voice prominence

in setting the future economic direction for the county and put innovation, inclusion and sustainability at its core. Webinars will bring in influential speakers from outside the county to debate cross-cutting themes of national importance in discussion with local place and business leaders. These will address issues such as the future of AI/automation and pace of change; how improving health and well-being can help reduce the impact of economic

inactivity and the wider societal gains from green investment. This engagement will help inform the development of the strategy which will go out for consultation later in the year and is set to be formally adopted by Spring 2025. It will take an economy-led view on wider issues such as infrastructure and also take into account other socio-economic challenges such as pockets of deprivation in skills, work and health, lack of affordable and good quality homes for

young people and lower income households, and poor east-west transport links and connectivity.

The strategy will also give due consideration to global trends that will have a transformative effect over the next 10-20 years:

• AI/Data Economy

• Ageing population

• Climate change

Track record of success

During the past 10 years, Hertfordshire’s economy has grown rapidly and now generates over £46 billion a year, on a par with many city regions.

Get involved!

Much of this growth is due to its strong entrepreneurial base and unique convergence of worldleading sectors in:

• Creative (film and TV)

• Life sciences (cell and gene)

• Advanced manufacturing

• Digital

• Clean Growth

Hertfordshire Futures, then called Hertfordshire Local Enterprise Partnership (LEP), set the blueprint for growth with its seminal and nationally respected Strategic Economic Plan (SEP). This set the vision for Hertfordshire to become one of the leading UK economies by 2030.

It was underpinned by four key priorities:

• Maintaining global excellence in science and technology

• Harnessing relationships with London (& elsewhere)

• Reinvigorating places for the 21st Century

• Foundations for growth

This built on its strong track record in innovation by helping to foster the right conditions to develop economic sectors of global significance. The county is now home to the largest cell and gene cluster outside the US and its film and TV industry is on a par with Hollywood, with Elstree Studios celebrating its centenary in 2025. Its built environment reputation is world renowned, pioneering the first Garden Cities and New Towns with BRE and Willmott Dixon choosing to locate here.

Move forward to the present day and a new generation of Garden Towns are being planned to the east and west of the county; Airbus is creating a space and connectivity hub at its Stevenage HQ and Rothamsted Research, one of the world’s oldest agricultural research stations, is leading the field in developing more sustainable farming systems and reducing global food poverty.

Add to the mix Hertfordshire’s good schools, polycentric mix of towns and villages, accessibility to London and its rich natural landscape with chalkstreams of international importance and it’s no wonder over 1.2m people choose to call this county home.

However despite its prosperous and leafy reputation, the county has its own share of inequalities such as inadequate transport links across the county and a shortage of quality affordable housing. Failure to tackle some of these chronic pressures means Hertfordshire will become less resilient to wider economic shocks over time.

Neil Hayes, CEO, Hertfordshire Futures, said: “In the intervening years since we published the Strategic Economic Plan a huge amount has been trialled, tested, built and exported from this soil to all corners of the world. Hertfordshire has built up an enviable reputation as a real powerhouse for the UK economy

thanks to its sectorial strengths and can-do approach to doing business. Huge advances have been made in scientific research, the development of potentially life-saving treatments and missions to Mars.

However, huge global pressures have also had an impact on the local economy with COVID, UK’s departure from the European Union, war in Ukraine and the Middle East, and a cost of living crisis. The time is now right to revisit our core strategic aims and determine whether these are still right for the county and we need your help to get this right. With your support we can build a fairer, greener and more equal society and generate a wealth of future opportunities.”

Adrian Hawkins OBE, Chair, Hertfordshire Futures, said:

“Hertfordshire Futures has a strong track record of delivery, generating billions for the UK economy. As a progressive and forward-thinking organisation we need to plan ahead for the future and ensure that the benefits of economic growth are more widely shared.”

Public and private sector leaders, via Hertfordshire Growth Board, are taking forward a shared Vision and six Missions for the county which will help to tackle some of the wider issues relating to housing, transport, sustainability, digital connectivity and health, with Hertfordshire Futures leading on the economy. This works alongside the development of the countywide Economic Strategy.

Cllr Jeremy Newmark, Chair, Hertfordshire Growth Board, said: “The development of the Economic Strategy is a key part of delivering the over-arching Vision and Missions and ensuring that growth has the potential to transform people’s life chances. This goes far beyond simple metrics to delivering tangible results that will make a real difference to local communities. Your views will be vital in helping to shape the county’s direction for current and future generations and I encourage you to get involved.”

Find out more, visit: www.hertfordshirefutures.co.uk

By taking part in this short survey you will enable Hertfordshire Futures to gain valuable insight into shared priorities for economic growth and how this can be delivered.

Have your say by scanning the QR code.

12/09

Upcoming Events Events programme

17/09

WOMEN IN LEADERSHIP LUNCH

THURSDAY 12TH SEPTEMBER

FANHAMS HALL HOTEL, WARE

11:45 – 14:15

MEMBERS: £50 +VAT

NON-MEMBERS: £60 +VAT

We are looking forward to our next Women in Leadership Lunch, sponsored by Branue, and hearing our speaker, Rosalind Bluestone MBE, Founder and CEO of Goods for Goods who will discuss her journey from Watford to Windsor Castle (…via Moldova & Ukraine).

Come along to Fanhams Hall Hotel at Ware and enjoy a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

19/09

SEPTEMBER CHAMBER LUNCH

THURSDAY 19TH SEPTEMBER

DYRHAM PARK COUNTRY CLUB, BARNET

11:45 – 14:15

MEMBERS: £50 +VAT

NON-MEMBERS: £60 +VAT

Our guest speaker will be Rakesh Dua, CEO at DUA Accountancy and Business Consultancy who will discuss ‘Well-presented numbers…create opportunities’.

Often it is not clear what the results or key numbers are that matter, resulting in lack of interest from stakeholders. When the right picture of the financial status of a company is portrayed, opportunities are created. Rakesh will demonstrate, with practical examples, how this changes the outcomes for the internal team and for the company externally.

LIGHTS, CAMERA, ACTION, BROXBOURNE!

TUESDAY 17TH SEPTEMBER

THE SPOTLIGHT THEATRE, HODDESDON

16:00 – 18:00

MEMBERS AND NON-MEMBERS: FREE

Join us and Broxbourne Borough Council for an inspiring evening dedicated to the thriving creative sector. This event promises to bring together key players and innovators in the industry.

Hear from representatives at The Hertfordshire Film Office, Hertfordshire Opportunities Portal (HOP), and Hertfordshire Futures as they share insights, opportunities and strategies for growth within the creative sector.

Adam Morley from Hertfordshire Futures will introduce the Create Growth Programme, offering unique opportunities and support for creative enterprises looking to expand and innovate.

Pippa Cawdron from the Hertfordshire Film Office will discuss how the office supports film and TV productions. Learn about their locations database, how they collaborate with local crew and facilities, and how your business can get involved.

Claire Scarisbrick from the Hertfordshire Opportunities Portal (HOP) will share insights into Creative Bootcamps, a fantastic initiative designed to help you hone your skills and thrive in the creative industry.

25/09

CREATIVE SERVICES SUMMIT

WEDNESDAY 25TH SEPTEMBER

SKY STUDIOS ELSTREE

16:00 – 18:00

MEMBERS: £30 +VAT

NON-MEMBERS: £40 +VAT

Join us for the Creative Services Summit, sponsored by Esprit Digital.

Our keynote speakers will be Sophie Owen Street, VP, Strategy and Business, Sky Studios Elstree and Peter Livesey, Co-founder and CEO, Esprit Digital.

Creative Services is a sector that has been high on the Chamber agenda for many years, as we recognise the importance of this industry to the county and the many companies within its associated supply chain. This year’s summit supports the work of Herts Chamber of Commerce on behalf of the Local Skills Improvement Plan (LSIP), for which many of our members have provided valuable input.

27/09

UNDERSTANDING EXPORT

FRIDAY 27TH SEPTEMBER

VIA ZOOM

09:30 – 12:30

MEMBERS: £365 +VAT

NON-MEMBERS: £425 +VAT

This online, British Chambers of Commerce (BCC) accredited course provides an overview of the complete export process and covers the key elements delegates would need to understand to start to formulate a successful export strategy. These procedures are explained in simple everyday terms and delegates leave equipped with a good understanding and knowledge of current best practice. The content includes:

• What is an export and the export process

• Standard export documents

• Why is it important to know where the UK has trade agreements

• What is a contract of sale and what is a purchase order

• What are Incoterms and the importance of using them in an international contract

• The importance of commodity/tariff codes in international trade

• Packaging, shipping marks and handling labels

• Understanding embargoes and sanctions and what type of goods are controlled

• The advantages of using and working with freight forwarders

• Proof of export

11/10

WELLBEING CONFERENCE

FRIDAY 11TH OCTOBER

BRE SCIENCE PARK, WATFORD

9:00 – 15:45

MEMBERS: £140 +VAT

NON-MEMBERS: £165 +VAT

We are delighted to be holding a Wellbeing Conference, designed to explore a number of topics covering both physical and mental health and their impact on economic, social and environmental wellbeing.

This conference, sponsored by Tarmac, will offer:

• Keynote speakers: Sharron Davies MBE, Olympic Medallist, Commonwealth and British Champion, and Russell Beck, Director of Inspiration, ImagineThinkDo Ltd.

• A choice of six breakout sessions covering topics including: stress management, environmental wellbeing, and legal responsibilities for the physical and mental health of your employees

• An interactive panel discussion

• An exhibition offering wellbeing-related products and services

• Extensive networking opportunities

• Breakfast, lunch and refreshments

27/09

OFFICE PROFESSIONALS

NETWORK LUNCH

FRIDAY 27TH SEPTEMBER

CROMWELL HOTEL, STEVENAGE

12:00 – 14:00

MEMBERS: FREE

NON-MEMBERS: £15 +VAT

Office Professionals Network is designed for office professionals, including personal assistants, executive assistants, virtual assistants, and office managers/ executives, offering the opportunity to share ideas and thoughts with other like-minded colleagues over a delicious buffet lunch, and experience some of Hertfordshire’s beautiful venues.

Our speaker Elise Williams, Director of Impact, Mindset Development Group, will discuss the importance of mental fitness and how to thrive through the challenges and opportunities of work and wider life.

17/10

OCTOBER CHAMBER LUNCH

THURSDAY 17TH OCTOBER

KNEBWORTH BARNS, KNEBWORTH

11:45 – 14:15

MEMBERS: £50 +VAT

NON-MEMBERS: £60 +VAT

Join us at the October Chamber Lunch, sponsored by Tollers solicitors, where our guest speaker will be Paul Doherty, Procurement Director at Heathrow Airport. Come along to this event for a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

Upcoming Events

18/10

CUSTOMS PROCEDURES AND DOCUMENTATION

FRIDAY 18TH OCTOBER

VIA ZOOM

09:30 – 12:30

MEMBERS: £365 +VAT

NON-MEMBERS: £425 +VAT

This online, British Chambers of Commerce (BCC) accredited course is designed to help delegates understand procedures required to move products in and out of the UK. It will also provide you with the information you need to be able to understand how to comply with customs.

The content of this course includes:

• What is the World Trade Organisation and what do they do

• What are the main roles of HMRC

• Under what circumstances can goods be considered as wholly produced in the UK

• Explanation of the term ’free circulation’

• What is an Authorised Economic Operator (AEO)

• Explanation of the transition from CHIEF to CDS

• The importance of goods being classified correctly and the responsible parties

• What do Procedure Codes tell HMRC

• The different types of duty or tax that may be applicable when importing

• An explanation of the Methods of Valuation for Import

• Customs Special Procedures and the benefits they offer importers into the UK

25/10

CHAMBER MEMBERS NETWORKING AND BREAKFAST

FRIDAY 25TH OCTOBER

HERTFORDSHIRE CHAMBER OF COMMERCE, HATFIELD

08:30 – 10:30

MEMBERS ONLY: FREE

Join us and experience the exclusive networking at our Chambers Networking Breakfast.

Our complimentary, members-only breakfasts are meticulously designed to provide a conducive environment for strategic connections. Immerse yourself in two hours of valuable networking, where like-minded professionals converge to forge meaningful relationships and amplify business opportunities.

22/10

TOUR AT AIRBUS DEFENCE AND SPACE

TUESDAY 22ND OCTOBER

AIRBUS DEFENCE AND SPACE, STEVENAGE

TIME: 10:00 – 12:00

MEMBERS: £30 +VAT

NON-MEMBERS: £35 +VAT

Come along to Airbus Defence and Space, Stevenage, for a tour around their premises.

Creators of the ExoMars rover, the first European rover to visit the Red Planet, Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale. With over 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry.

Airbus builds the most innovative commercial aircraft and consistently captures about half of all commercial airliner orders. Thanks to their deep understanding of changing market needs, customer focus and technological innovation, they offer products that connect people and places via air and space.

Before the tour begins there will be refreshments and a networking opportunity, providing the chance to meet with a variety of different businesses in and around Hertfordshire.

06/11

WOMEN IN LEADERSHIP LUNCH

WEDNESDAY 6TH NOVEMBER

HALSEY HALL, CHESHUNT

TIME: 11:45 – 14:15

MEMBERS: £50 +VAT

NON-MEMBERS: £60.00 +VAT

Join us for a special Women in Leadership Lunch, taking place at Halsey Hall, Cheshunt, sponsored by Broxbourne Borough Council. Our guest speakers will be Sandra Beck, Director of Finance at Broxbourne Borough Council, and Sheyda Monshizadeh Azar, Public Affairs Manager at Google Data Centres.

12/11

TAX EFFICIENT STRATEGIES WITH DUA ACCOUNTANCY AND BUSINESS CONSULTANCY

TUESDAY 12TH NOVEMBER

DOUBLETREE BY HILTON LONDON ELSTREE

TIME: 08:30 – 10:30

MEMBERS: £20 +VAT

NON-MEMBERS: £25 +VAT

Join us for a breakfast meeting with DUA Accountancy and Business Consultancy. This workshop, led by Rakesh Dua, will delve into tax efficient strategies designed to boost your business’s cashflow. Their experts will provide valuable tips and techniques to help you optimise your financial management and enhance your company’s profitability.

Don’t miss this opportunity to learn, share, and connect with fellow business professionals.

20/11

AI SUMMIT

WEDNESDAY 20TH NOVEMBER

16:00 – 18:00

UNIVERSITY OF HERTFORDSHIRE, HATFIELD

MEMBERS: £30 +VAT

NON-MEMBERS: £40 +VAT

Join us for the AI Summit in Room A161 in the Lindop Building on the University of Hertfordshire College Lane Campus.

This summit is one of a series, designed to focus on key industries within Hertfordshire and provide a platform for sharing information, ideas and latest thinking.

Our headline speaker will be Professor Farshid Amirabdollahian, Professor of Human-Robot Interaction at the School of Engineering and Computer Science, University of Hertfordshire, who will discuss ‘AI at the Forefront: Exploring Practical Applications in Modern Business’.

14/11

NOVEMBER CHAMBER LUNCH

THURSDAY 14TH NOVEMBER

DOWN HALL HOTEL AND SPA, BISHOP’S STORTFORD

11:45 – 14:15

MEMBERS: £50 + VAT

NON-MEMBERS: £60.00 +VAT

Join us at the November Chamber Lunch taking place at Down Hall Hotel, Bishop’s Stortford. Guest speaker to be announced shortly.

17/12

CHRISTMAS CHAMBER LUNCH

TUESDAY 3RD DECEMBER

PENDLEY MANOR HOTEL, TRING

12:00 – 16:00

MEMBERS: £69 +VAT

NON-MEMBERS: £79 +VAT

This year, the Chamber is delighted to be holding its popular Christmas Chamber Lunch in The Rose Garden Suite at Pendley Manor Hotel in Tring.

This extended event will feature a delicious two-course lunch, a chance to catch up with existing business contacts with the opportunity to meet and network with potential clients.

Upcoming Events

AI remains alien to majority of SMEs

The majority of SMEs are still not using artificial intelligence, despite a growing acceptance by businesses that it will help boost productivity.

Research carried out by the British Chambers of Commerce Insights Unit, in partnership with specialist recruiter Pertemps Network Group, shows:

• 43 per cent of firms have no plans to use AI technology

• 25 per cent of businesses are currently using AI

• Customer-facing businesses (B2C) are even less likely to adopt AI, with 50 per cent stating they have no plans to use this technology

• 42 per cent of companies say they believe AI will increase their productivity overall, while almost none (2 per cent) expect it to cause a decrease

Shevaun Haviland, Director General of the British Chambers of Commerce, said: “AI technology is fast becoming a key part of the business landscape. It will have a huge impact on employment trends going forward.

“Our data is a stark reminder of the challenge ahead to get all firms equipped for the digital future.

“It’s encouraging to see 25 per cent of businesses are now using AI – that’s progress from our survey this time last year. But nearly half of firms still don’t have plans to use the technology.

“Without direct action by the Government to help SMEs – many firms risk being left behind. Businesses need advice and support to make the digital steps forward.

“That support on AI will also help firms feel more confident in their future skills planning. The pace of technological

change is speeding up, not slowing down. It’s vital that all businesses are given the opportunities to embrace AI.”

The BCC research found overall, 43 per cent of respondents had no plans to use AI at all, 25 per cent said they were currently using a specific AI technology, while 8 per cent were not sure if they were, and 24 per cent planned to in future.

There are significant sectoral differences. The new data shows that B2B companies are most likely to be currently using AI (33 per cent). Meanwhile, manufacturing firms are the sector least likely to be using AI technology (19 per cent) – with nearly half of manufacturers (49 per cent) also saying they have no plans to adopt the technology, while just 24 per cent intend to use it in the future.

The findings are part of the landmark BCC/Pertemps Employment Trends Report 2024 which examines major trends

impacting the labour market, including changing skills needs and increasing occupational health requirements.

The report also found that only 11 per cent of responding businesses feel their current training arrangements are allowing them to meet their future skills needs.

Four in ten (39 per cent) say they have seen an increase in the use of occupational health by employees.

Carmen Watson, Pertemps Network Group Chair, said: “AI has the potential to significantly benefit many industries but, as our research with the BCC shows, there is still a nervousness about its applications.

“One of the areas it can help is addressing skills shortages. Our research shows that many businesses do not feel there are measures in place to address the current shortages and ensure they have a talent pipeline for the future. Only by working together, collaborating across all sectors and disciplines, and embracing new technology, can we tackle this.

“AI will play a crucial role. It can help free up time for experienced professionals who, freed from some of the more mundane and process-driven tasks on their to-do lists, can spend time upskilling themselves and, also, mentoring those younger professionals coming through.

“It remains vital that all employers look at their offering to workers, ensuring they are able to access additional services and support, so that once you have attracted the right talent, the work environment you are offering is inclusive and supportive.”

Desert challenge is next step for ‘inspirational’ boss

An “inspirational” business owner is planning to trek the Sahara for charity after completing a marathon challenge on home shores.

Laura Pearce, Managing Director at Patron Strand PR, has signed up to walk around 80km in the unforgiving

desert environment where temperatures will top 35C to raise funds for the Alzheimer’s Society.

The five-day trail in Morocco in February next year follows a 26-mile walk she completed for the same charity in August.

She said: “I speak to so many people whose families are being torn apart by dementia – it is such a cruel illness, robbing relatives of their loved ones. A small amount of discomfort for me is nothing compared with the issues these families are facing every day.

“I love a challenge, so while I can, I want to support a charity that provides incredible support for those families affected.”

Laura smashed through the £2,000 barrier for the Trek26 Suffolk Coast event, making her the sixth highest fundraiser as she crossed the line in seven hours, 48 minutes, placing her 12th out of 384 walkers.

“I am lucky I walk my dogs regularly because I didn’t have time to do any

real training for the walk. It was a very warm day and an early start – I just wanted to get to the finish line as quickly as possible.

“Tackling the Sahara will be very different and I have been taking advice from someone who has already done it so I should be well prepared. I’m not too concerned about the walking itself, or the heat. I think the lack of shower and camping will be the real challenge for me!”

She has set herself a goal of raising £3,500.

And she doesn’t plan to stop there. “I’d like to tackle a new challenge each year. I think climbing Kilimanjaro will be next on the list.”

Laura is being supported by her Strand PR team who are cheering her on from the sidelines. Editorial Manager Julie Palmer said: “Laura isn’t a fan of the limelight, but what she is doing for charity needs to be recognised. She is inspirational and we all think she is incredible.”

You can donate here https://dasaharatrekfeb25.enthuse.com/pf/laura-pearce

A royal serenade to remember late Queen

The late Queen Elizabeth will be remembered with a special concert on the anniversary of her death.

Sunday 8th September will mark two years since the King’s mother passed away. She was the longest reigning monarch in British history with dedicated service of more than 70 years,

Among her many interests was a deep appreciation of great music.

Some of Britain’s most talented young musicians from the Royal Academy of Music will deliver A Royal Serenade of vocal and chamber music at St Paul’s Walden Bury, near Hitchin. Attendees are encouraged to arrive from 3pm, take their own picnic and relax on the lawn or with their own chairs, prior to the one-hour concert at 5pm.

St Paul’s Walden Bury, said to be the birthplace of Queen Elizabeth, the Queen Mother, is a small stately home, with spectacular gardens, where Queen Elizabeth II spent much of her time as a child with other family members.

Now the home of Sir Simon and Caroline Bowes-Lyon, the grounds are a fabulous setting for this anniversary performance.

The event is also seeking to raise a donation for the St Albans Cathedral Music Trust in support of its programme to provide young people within the St Albans Diocese with an opportunity to perform at the next series of free-to-attend lunchtime concerts.

Dr Lionel C. Wallace DL, chairman of the Trust, said: “The St Albans Cathedral Music Trust short documentary Chorus, screening in November 2024, will talk about the tremendous benefit of choral music to the development of our young people and communities. As the Trust approaches its 30th anniversary, its vision is to remove financial barriers to getting people singing and performing together.”

For more information about St Albans Cathedral Music Trust and how you might support visit: www.stalbanscathedral/support-our-music

Tickets for the Sunday concert are available at: www.bit.ly/royal-serenade

take part in Tea & Cake for HDAH. All the money raised will go to supporting those affected by domestic abuse.

To celebrate our 20th Anniversary, Herts Domestic Abuse Helpline is inviting you to take part in Tea & Cake for HDAH. All the money raised will go to supporting those affected by domestic abuse.

It’s very easy to take part. Sign-up using the email address below and we will send you a host package with guidance and tips on how to get started. It is up to you to choose when, where and who attends your event. You can host it at home with friends, at work with colleagues or fundraise in your local community. Ideas, resources and full instructions are included in your package, as well as how to collect donations and send them to the charity. Be sure to take lots of pictures so we can include them in our social media updates!

Hart Learning & Development are here to help you attract, retain and develop the best emerging talent in the market.

address below and we will send you a host package with guidance and tips on how to get started. It is up to you to choose when, where and who attends your event. You can host it at home with friends, at work with colleagues or fundraise in your local community. Ideas, resources and full instructions are included in your package, as well as how to collect donations and send them to the charity. Be sure to take lots of pictures so we can include them in our social media updates!

Herts Domestic Abuse Helpline is a free, confidential support and signposting service. It is often the first port of call for a victim, survivor, family member, professional or perpetrator seeking help. As well as supporting around 2,400 callers a year plus many more through our website, the Helpline runs a confidential email service, holds educational sessions and raises awareness through campaigns and resources within the community.

SIGN-UP TODAY!

your details to: friends@hertsdomesticabusehelpline.org

Email your details to: friends@hertsdomesticabusehelpline.org

We specialise in providing apprenticeships to drive your business forward. Our expert teams work with you to identify the right training for the right people at the right stage in their career. Call 01462 424242 email hello@hartld.co.uk or visit www.hartld.co.uk/inspire

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Welcome top young talent on industry Insight Days

Organisations in Hertfordshire invited to open their doors to students looking to plan their careers

Businesses in Hertfordshire wanting to attract the brightest young talent are encouraged to collaborate with HFL Education (formerly Herts for Learning) to deliver industry Insight Days for 16- to 19-year-old students.

HFL Education has worked in collaboration with Hertfordshire County Council and the Hertfordshire Local Enterprise Partnership to run the Industry Insight Days for Year 12 and 13 pupils from across the county.

Suki Gill, 16-19 Curriculum and Funding Adviser from HFL, said: “The industry-specific Insight Days are informative, fun and educational. We are passionate that young people in Hertfordshire have access to the professional world and the chance to discover job and career roles in a particular company or sector which can help them decide where their future career interests lie.

“These Insight Days give students meaningful employer encounters and allow them to meet industry experts who can help them understand progression routes and opportunities within specific sectors. The businesses hosting the days benefit as well, as they will be opening their doors to meet the brightest potential future employees.”

HFL Education has delivered Insight Days in a number of sectors including law, finance and engineering. A life sciences Insight Day at Cell and Gene Therapy Catapult’s newly opened skills and training laboratories in Stevenage drew enthusiastic feedback from students.

“I came today not knowing what to expect,” said one female student. “I am now seriously considering a career in life sciences, whereas before I was only thinking about it. I feel educated in the different areas and what they achieve to be able to think of this as a potential career.”

Suki added: “Feedback from previous events demonstrates how inspirational and invaluable the Insight Days have been for students whose schools had put them forward to attend based on their academic potential and personal circumstances.

“The Insight events have also enabled us to forge strong partnerships with employers so that Hertfordshire’s young people get great opportunities, and we are delighted that we are now an approved partner of CrewHQ, Warner Bros. Studios’ brand-new training centre in Leavesden.”

HFL Education is a not-for-profit company providing school improvement services to Hertfordshire and the surrounding local authorities. The organisation believes that every young person, through access to a great education, should be able to realise their potential, regardless of where they live or their circumstances.

HFL Education is inviting local businesses to join in with hosting future Insight Days which each attract between 45 to 60 students. Using its network of more than 80 secondary schools, HFL Education offers all support for the day, including programme management and making sure the day is a valuable experience for all involved. There is a rigorous application programme for students to attend. Businesses can specify the audience they want to welcome – for example, so the day meets company diversity and inclusion targets.

For more information on Insights Days, contact Suki Gill at Suki.Gill@hfleducation.org

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From Paris to Herts: Olympic medallist at wellbeing conference

An Olympic medallist is leaving the Paris poolside to share her inspirational thoughts on mental and physical wellbeing at the Chamber’s Wellbeing Conference.

Sharron Davies, who made her Games debut in 1976 and competed across three decades at the summer sporting spectacle, will be one of the keynote speakers at next month’s event.

Since bursting on to the international swimming scene as a teenager, she has dedicated her life to sport, with numerous major titles, medals and more than 200 British swimming records. She is now a popular presenter, including interviewing Team GB swimmers at the recent Olympic Games for the BBC.

She said: “I’ve been involved in elite sport for nearly 50 years and I’m very much looking forward to coming along to the Hertfordshire Chamber of Commerce Wellbeing Conference where I can share all my wellbeing tips – whether that’s when to go food shopping, when to go to sleep or what sort of exercise works for you.

“I’ll be sharing all the things that have worked for me to keep in a good physical state but also in a good mental state as well.”

The conference will shine a spotlight on how physical and mental health can impact economic, social and environmental wellbeing. Sharron will be diving into the link between fitness and mental health as well as unpicking confidence, goal setting and overcoming hurdles, providing attendees with unique insights from her personal experience of how crucial mindset can be when pursuing your goals.

Donna Schultz, CEO, is excited to be able to welcome the Olympian. She said: “Sharron Davies remains in constant demand for media work and motivational speaking throughout the UK, so the Chamber is delighted to welcome her to Hertfordshire to draw from her unique perspective on physical and mental health at our immersive Wellbeing Conference.

“Hertfordshire was represented by eight inspirational sportspeople at the Paris 2024 Olympic Games, showing us the power of consistency, resilience and having clear, defined goals. We are looking forward to maintaining the Olympic spirit with first-hand insights into Sharron’s international success.”

Another keynote speaker at the event is Russell Beck, Director of Inspiration at ImagineThinkDo Ltd, who will discuss why a sense of belonging is so important to workplace wellbeing. Several breakout sessions throughout the day will delve into strengthening mental resilience and handling overwhelm at work.

Donna said: “Behind every professional is a human being, and October’s Wellbeing Conference will give attendees the tools to harness their physical and mental health, find work-life balance and thrive both at home and in the office.”

Attendees will also benefit from interactive panel discussions, an exhibition offering wellbeing-related products and services, extensive networking opportunities and breakfast, lunch and refreshments.

This event on Friday 11th October at Building Research Establishment Innovation Park, Watford, is sponsored by sustainable construction solutions company Tarmac and spaces are still available, with a discounted rate for Chamber members. For more information about the event and how to book, visit https://my.hertschamber.com/calendar_detail.html?eid=1BB73DEB-59F7-4C23-B843-CE913849BE1C

Networking is a walk in the park for businesses

Around 30 business leaders and nearly a dozen dogs stepped into nature’s boardroom for Hertfordshire Chamber’s latest netwalking event.

The popular event combined the benefit of networking with the joy of walking and gave professionals the opportunity to make meaningful connections while enjoying the beautiful scenery at Hatfield Park.

CEO Donna Schultz said: “We’re always looking for exciting ways to bring businesses together so they can strengthen their relationships and make meaningful new connections which is why we launched our netwalking events this year.

“They have proved hugely popular and our latest event at Hatfield Park was no exception. It was fantastic to see so many professionals embracing this refreshing approach to networking.

“There were smiles all round and it was so satisfying to seeing so many people elevating their networking game while taking steps towards a healthier and more collaborative business community.”

The event, sponsored by Taylor Walton Solicitors, included two networking sessions, breakfast refreshments and a one-hour walk around Hatfield Park.

Patron Focus

Commitment to community and purposeful growth

Chamber provides CAE Technology Services with a platform for collaboration, learning and mutual support

In the rapidly evolving world of technology, businesses need not only to innovate but also to embed themselves in the communities they serve. Richard Behan, Chief Corporate Development Officer at CAE Technology Services, embodies this philosophy.

For nearly three years, CAE Technology Services has been a Patron member of the Hertfordshire Chamber of Commerce, with Richard at the forefront of their engagement with the local business community. While his time is in high demand, Richard’s insights offer a glimpse into how CAE is driving both business and community growth.

CAE Technology Services, a company renowned for providing advanced IT solutions, made a strategic decision to move its headquarters to Hemel Hempstead, having previously been a local Chamber member in Watford. This move marked a significant milestone for CAE, aligning the company more closely with Hertfordshire’s vibrant business landscape.

Richard explains: “We joined the Herts Chamber of Commerce because I felt that becoming a Chamber Patron would play an integral part in the relationship between CAE and the wider community.”

Becoming a Patron was not just about elevating CAE’s business profile; it was a deliberate effort to foster meaningful connections with local enterprises and contribute to the broader economic and social fabric of the county.

For Richard and his team, the Hertfordshire Chamber has been more than just a networking opportunity –it’s been a platform for collaboration, learning and mutual support.

CAE’s involvement with the Chamber has brought substantial benefits, both for the company and the community.

One initiative that particularly resonates with Richard is the “Let’s Keep The Heart in Hertfordshire” campaign, which encourages local businesses to collaborate for collective growth.

He said: “Being a Patron has and will continue to help us achieve our ambition for CAE to play our part in the local community.

“The relationships CAE has forged through the Chamber are not merely transactional; they are rooted in a shared commitment to enhancing the county’s prosperity.”

Beyond business, CAE’s partnership with One YMCA is a testament to its broader mission. This collaboration has allowed CAE to contribute to improving the quality of life for individuals in the region, reflecting the company’s belief

that thriving businesses are those that invest in their communities.

Richard added: “It isn’t just about business! Being a Patron has also been a catalyst for CAE to help people lead a better life.”

The technology sector is no stranger to challenges, with a growing skills gap, evolving workforce dynamics, and the ever-pressing issue of data security at the forefront.

Richard acknowledges these hurdles, noting that: “Talent, particularly around the growing skills gap, job flexibility,

and shifting organisational priorities, continue to be ongoing challenges in the technology sector.”

He believes that the Chamber can play a pivotal role in addressing these challenges by facilitating discussions and connections with subject matter experts within the Chamber’s network.

CAE’s approach to overcoming these obstacles is rooted in collaboration and knowledge sharing. By engaging with other Chamber members, CAE has been able to stay ahead of industry trends and find solutions that benefit the company and its clients.

Looking ahead, CAE is committed to what Richard describes as “purposeful growth”. This concept is more than a business strategy; it’s a long-term vision that aligns CAE’s growth with its core values and purpose. Over the next five years, CAE plans to continue its evolution, driven by the increasing demand for digital transformation and cyber security solutions.

Richard commented: “Our new product offerings to help enable organisations to be in the best possible position regarding cyber security are a good example of that.”

A key component of CAE’s future growth is its recent investment in a software automation practice, which has been well-received by customers.

This initiative underscores CAE’s commitment to innovation and its ability to adapt to the ever-changing technology landscape.

For those considering joining the Hertfordshire Chamber, Richard offers straightforward advice: “Like with most things, you get out what you put in.”

He emphasises the importance of consistent engagement and active participation in Chamber activities to fully reap the benefits of membership.

For CAE, this approach has paid off in spades, fostering connections and opportunities that continue to drive both business success and community impact.

Richard’s leadership at CAE Technology Services exemplifies how businesses can thrive when they integrate community involvement with strategic growth. As CAE continues to expand and innovate, its partnership with the Hertfordshire Chamber of Commerce will undoubtedly remain a cornerstone of its success — one that enriches both the company and the local community.

By engaging with other Chamber members, CAE has been able to stay ahead of industry trends and find solutions that benefit the company and its clients.

Chamber CEO takes on Marathon challenge

The Chamber CEO is taking on a new challenge outside of the boardroom as she prepares to line up for the start of the 2025 London Marathon.

And she has one clear mission: to raise substantial funds for the Chamber’s charity partner, Hertfordshire Community Foundation.

“A huge thank you to everyone who has kindly sponsored me so far for the London Marathon 2025,” Donna says with heartfelt gratitude. “Your support means the world to me and to the Hertfordshire Community Foundation.”

For Donna, running the marathon is more than just a personal achievement; it’s a testament to her commitment to the community she serves. The Hertfordshire Community Foundation plays a crucial role in the county, addressing a wide range of community needs. From supporting vulnerable individuals to funding educational initiatives and community projects, the foundation’s work is extensive and impactful.

“For those that haven’t already, I would really appreciate your donations as I want to raise as much as I can for the Hertfordshire Community Foundation,” Donna continues. “Every donation, no matter the size, will make a significant impact.”

Balancing the demands of leading the Chamber with rigorous marathon training is no small feat. Yet, Donna remains undeterred. The dedication to her professional responsibilities and philanthropic goals showcases a unique blend of leadership and compassion.

Training for the marathon has been a journey of discipline and resilience.

Early morning runs, dietary adjustments and mental fortitude are all part of the preparation. However, Donna finds motivation in the cause she supports.

“Knowing that my efforts are contributing to such a worthy cause gives me the drive to keep going,” she shares.

The Hertfordshire Community Foundation is renowned for fostering social cohesion and addressing inequalities within the county. By providing grants and support to local charities and community groups, the foundation ensures that the needs of the community are met in a comprehensive and inclusive manner.

To donate to Donna’s fundraising, follow this link https://2025tcslondonmarathon.enthuse.com/pf/donna-schultz

Sweet challenge supports charity in centenary

The Chamber team has been busy celebrating the centenary with a different challenge each month to mark the year.

After putting on their best smiles for 100 selfies at the Inspiring Hertfordshire Awards in June, July was spent selling 100 jars of honey, generously made and donated by RDT Architects. Proceeds from the sale of the honey are being donated to the Chamber’s chosen charity, Hertfordshire Community Foundation.

In August, everyone put their best foot forward at the second netwalking event to walk a collective 100,000 steps alongside their furry friends.

Chamber CEO Donna Schultz said: “The creativity of the team in coming up with a different challenge each month is incredible.

“We really wanted to make this a year to remember and together we have taken part in activities that we wouldn’t otherwise have done. Some have benefitted our own wellbeing and others have supported different charities.

“It has been great for team-building and I really appreciate everyone supporting the monthly challenges.

“We still have four months of the year to go and I am excited to see what ideas the team comes up with before the end of our centenary year.”

Hat-trick of finalists in BCC awards

Three winners from the Inspiring Hertfordshire Awards have been named as finalists in the national British Chambers of Commerce annual Business Awards.

HAB Law, Air Energy and No Floor No More were crowned at the Herts Chamber’s event in June at Tewinbury Farm Hotel. The Diversity and Inclusion winners, HAB Law, have been named in

the shortlist for the People and Work Business of the Year; Air Energy, which won Excellence in International Trade, is in the Global Britain Business of the Year category; and No Floor No More, worthy winner of the Herts Green Award, is competing for the Green Innovation trophy.

Donna Schultz, Chamber CEO, was delighted to hear the news.

“We know we have some incredible businesses in our county and it is always a pleasure to be able to recognise them at our Inspiring Herts Awards.

“To have three of our winners now named as finalists by the BCC is just reward for the incredible work these organisations do. We will be cheering from the sidelines when the winners are announced later this month.”

A choice of historic, traditional and contemporary surroundings, a range of wonderful rooms accommodating 10 to 200 guests, picturesque riverside location, beautiful gardens & superb catering.

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Serene surroundings with royal connections

Once a playground for King Henry VIII, Ashridge House now stands as a Grade I neo-Gothic country house and acclaimed events venue, set amidst 190 acres of meticulously landscaped Grade II* listed gardens.

A unique piece of English heritage, the estate embodies a fusion of rich royal history and contemporary elegance. It offers a momentous setting that inspires breakthrough insights, joyful celebrations, tranquil escapes and unforgettable moments. Conveniently located in Hertfordshire, just 30 minutes from London, there is easy access without compromising the serenity of our surroundings.

From the neo-gothic grandeur of the house to the sculpted tranquillity of the grounds, this is a place to reflect, reconnect and redefine your company mission. No matter what time of day or year you visit, there is always something to take your breath away. It may be the avenue of rhododendrons and carpet of bluebells in the spring, the formal bedding

in the summer, the glorious autumn hues or the snow-covered winter wonderland.

A series of modern developments and sympathetic restorations of older buildings provide the flexibility to host a wide array of conferences and events, from meetings to team retreats, to product launches to corporate parties and weddings. Ashridge House can also host summer parties and Christmas events.

The largest rooms are suitable for a variety of event configurations – up to a maximum of 250 delegates in any one space. Breakout rooms and coffee lounges are close by so that you don’t have to go far for refreshment or to work in smaller groups.

Ashridge House can tailor-make experiential learning for team-building and group exercises. Whatever the event, they provide space to meet, learn, reflect, innovate and motivate. They also understand the business of learning — after all, they have been home to a globally top-ranked business school for over 50 years.

When visiting Ashridge House, the service from the initial discussions to the event, to the after-event care is what brings clients back each time.

Ashridge House is working hard to become a fully sustainable venue, already having received a Silver ECOsmart accreditation in March this year.

Two Herts businesses receive top food awards

in recognition of their commitment to healthier eating and sustainability.

High Leigh Conference Centre in Hoddesdon was the first business to receive a Gold award for its efforts to improve the health impact of its food through a number of actions, including removing all deep fat fryers from the site.

The venue also champions sustainability and has made significant changes to continue to reduce the impact the conference centre has on the environment.

The restaurant at Farnham House, Stevenage, one of Hertfordshire County Council’s offices, soon followed by achieving a Silver Herts Responsible Food Award. HCL, which operates the site,

promotes sustainability and has worked to reduce energy usage, ensure waste is managed sustainably and responsibly procure ingredients and cleaning products.

Significant changes have also been made to the food and drink on offer, including ensuring that 90 per cent of the cold beverage range is now either low in or free from sugar and swapping their mayonnaise to a lighter version.

HCL now plans to work with the Herts Responsible Food Team to go further and push towards the Gold award.

Toni Bevilacqua from HCL said: “HCL looks forward to working alongside the Herts Responsible Food Team to provide our customers with tasty and delicious products with a healthy and sustainable mindset at our core, creating a food culture that encourages healthier eating for your wellbeing and importantly has a positive impact on our environment.”

The awards are run by the county council in partnership with Broxbourne Borough Council.

If you own a Hertfordshire-based food business and would like to find out more about the Herts Responsible Food Awards and how they could benefit your business, you can sign up to attend the official launch event for the award on Thursday 26th September at Theobalds Enterprise Centre, Hoddesdon through this link: https://LaunchofHertsResponsibleFoodAward.eventbrite.co.uk

You can also get in touch with the Herts Responsible Food Award team at: HealthierCatering@Hertfordshire.gov.uk

Two of the county’s businesses have been awarded Responsible Food Awards

No Floor No More combines sustainability with community action

No Floor No More is an initiative based in St Albans which helps people on lower incomes and those looking to buy pre-loved goods to furnish and replace the carpets in their homes.

The initiative was started over two years ago to support people moving into social housing. When social housing is re-issued, the property must be stripped bare. Properties are stripped no matter the condition of the existing flooring, leaving tenants without the bare essentials. Tenants often are unable to fund new flooring, and therefore thousands of households are living with bare floorboards or concrete.

No Floor No More looked to support tenants through this process by reusing donated furniture and carpeting to help them feel at home as quickly as possible. To date they have supported over 1000 families move into their new homes and have now widened their target audience to include other people on lower incomes.

This vital work has been recognised with several awards, including the Green Award in the Chamber of Commerce Inspiring Hertfordshire Awards 2024.

Recognising sustainable practice

At Hertfordshire County Council, we have supported the great work of No Floor No More through £3,205 in match funding as part of our Sustainable Hertfordshire Fund.

The fund, which is now closed, supported local initiatives that help deliver our sustainability ambitions. We especially looked to support initiatives that had additional positive benefits for Hertfordshire communities.

No Floor No More ticked these boxes on both counts. The focus on reusing flooring and furnishings helps reduce the amount of useable goods entering the waste system, supporting our Sustainable Hertfordshire ambition to send nothing to landfill by 2030.

Tanya Pascual, Community Engagement Programme Manager for Sustainable Hertfordshire said about No Floor No More:

Before After

“We were really inspired by the work of the team at No Floor No More. They are having a massive positive impact on local people’s lives, helping to make them feel more comfortable at a stressful time.”

“The fact that they are doing this in an extremely sustainable way by cutting down on unnecessary waste, reducing landfill and helping to support a circular economy is an enormous bonus. We were extremely happy to help with some additional funds.”

How local businesses can help

No Floor No More’s important work costs money, so any donations are gratefully received and will help them to expand their operations and help even more people.

Join our sustainability network

In addition, any businesses looking to replace furniture or carpets can donate their existing furnishings to No Floor No More to be given a new life in someone’s home. Please ensure that any donations are of good enough quality to be reused.

Businesses looking for volunteering opportunities will also be welcome with open arms, the team at No Floor No More is made up of two people so they’re always on the lookout for an extra pair of hands (or more!) to help.

Visit www.nofloornomore.org to find out more about the initiative, and how your business can support them.

We are keen to work with businesses across Hertfordshire that want to operate more sustainably, or that can help us tackle climate change and its effects in the county. If you are working to become a more sustainable organisation or want to help tackle climate change in your local area, drop our community engagement team an email at sustainable@hertfordshire.gov.uk

Share any sustainable events you may be hosting at www.hertfordshire.gov.uk/sustainablemap

Step out in Herts to raise charity cash

A Hertfordshire charity is supporting a campaign to help babies receive the best start in life through its Great Big Walk.

Helping Herts, the official charity of Stort Valley Rotary Club, is organising the 13-mile walk through the county’s beautiful countryside on 28th September. Funds raised will support the work of 12 charities across Hertfordshire, each one helping to improve the lives of children and young people.

Participants can choose from 12 scenic loops around Hertfordshire, each representing a different charity, fostering

community spirit and significant support for these essential organisations.

One of those charities is the For Baby’s Sake Trust, which has announced the launch of the Baby Steps campaign, an initiative designed to raise funds and awareness to break cycles of domestic abuse and give babies the best start in life.

Lauren Seager Smith, CEO of the Trust, emphasised the importance of community involvement: “We are incredibly proud to be part of the Great Big Walk for Herts 2024. Our Baby Steps campaign is about more than just raising funds; it’s about coming together as a community to support families and give babies the best possible start in life.

“Every step we take and every donation we receive helps break the cycle of domestic abuse and builds a brighter future for the next generation.”

Hertfordshire residents can support the Baby Steps campaign in various ways. They can join the For Baby’s Sake Trust team for the 13-mile walk. Or those unable to participate in the walk can still make a significant impact by donating to support the walkers, with all donations match-funded by Helping Herts, doubling the contribution.

Additionally, supporters are encouraged to walk a mile a day with a baby or child throughout September, engaging parents, carers, grandparents and early years practitioners in the initiative. Sharing pictures and videos of babies’ first steps or milestones on social media is also encouraged to help promote the cause and spread joy.

For more information, visit www.helpingherts.com/events/

Accountants ranked in top 50 apprenticeship employers

A Hoddesdon accountants is celebrating after being awarded 26th place in the Top 50 SME Apprenticeship Employers for 2024.

HB Accountants, where apprentices make up 40 per cent of the workforce, joins more than 1,500 apprenticeship employers from diverse industries and business sectors that have entered these rankings.

Director Karen Chase said: “Recognition among such a distinguished group is an honour and highlights our entire team’s dedication and hard work. Being placed in both the 2023 and now the 2024 Top 50 SME Apprenticeship Employers nationally reflects our consistent efforts, and I am very proud of all the team and, of course, all of our fabulous apprentices!”

At HB Accountants, the apprentice programme is a vital tool for career development and industry growth. It nurtures the next generation of skilled professionals, equipping them with the essential knowledge and experience for success.

Creating a supportive work environment is crucial for the company. Karen and Manager Vicki Foster are both mothers of teens who have chosen apprenticeships.

Director Catherine Hill, a mum of young children, said: “A key element of our apprenticeship programme’s success lies in the supportive work environment we have cultivated. We understand that fostering a sense of belonging and empowerment is crucial for our team’s overall wellbeing and professional growth.

“We prioritise open communication, encourage internal and external collaboration, and ensure that our apprentices are treated as valued members of the team from day one.”

Karen added: “Our dedication to training and development is further validated by our participation in supporting Broxbourne School’s T Level cohort with their T Level students’ required work experience over the past two years. This initiative underscores our commitment to providing meaningful and practical learning opportunities that prepare students for the professional world.”

The Top 100 Apprenticeship Employers and Top 50 SME Apprenticeship Employers awards showcase organisations that have made the most impact in providing apprenticeship opportunities over the past 12 months.

HB Accountants is in discussions with Gareth Dace from Hertfordshire Futures, and Claire Bayless, Love Hoddesdon BID Manager, to implement a programme where local college/6th form students can rotate through five different businesses in a single week (or over the course of five weeks, one day per week at each business).

Olympic success for Cheshunt nutrition specialist

Team GB athletes were supported in their gold-medal efforts in Paris by nutritional drinks and snacks supplied by a Cheshunt company.

VOW Nutrition was the first ever official nutrition supplier for a British Games team.

Founded in 2019 by Simon Stevens, VOW Nutrition has distribution contracts with more than 2,500 UK stores, including a deal with the largest retailer in Ireland, as well as overseas contracts which include two major supermarkets in Dubai.

Simon said: “We were immensely proud to collaborate with Team GB and enjoyed seeing our athletes’ success at the Paris 2024 Olympic Games.”

VOW Nutrition’s brand ambassador Matt Richards, who won gold at the Games for the men’s 4x200m freestyle relay and silver in the men’s 200m freestyle final, was one of many athletes to make the company’s products their preferred choice.

Currently powered by a team of three, VOW Nutrition has plans to move manufacturing to a nearby site in Broxbourne to centralise production,

increase supply and hit sustainability goals, while also opening doors for other companies, bringing further opportunities into the Borough.

The business was one of the first to occupy Theobalds Enterprise Centre (TEC) following its opening in late 2023.

Simon added: “We love being based at Theobalds Enterprise Centre, with views from our office across to the White Water Centre which featured in the London 2012 Olympics. We are excited to see our company grow across the world in time for the next Games in 2028.”

TEC, one half of Broxbourne Enterprise Centres, is a business hub in the Borough of Broxbourne designed to help catapult small and mediumsized enterprises to new heights with all-encompassing facilities featuring modern and sustainable architecture as well as advanced IT infrastructure.

Leader of Broxbourne Borough Council, Councillor Mark Mills-Bishop said: “This is a great local business success story which we are all immensely proud of. Theobalds Enterprise Centre is one of two of its kind in the Borough, both created with the vision of helping local businesses flourish.

“To be able to witness the level of success resident company VOW

Nutrition has had is truly inspiring and undoubtedly reflective of excellent business support which effectively contributes to the growth of emerging businesses as well as the local economy.”

Five Green Flags flying high in Borough

Five of Broxbourne Borough’s parks have retained their status as awardwinning green spaces this year, by flying the Green Flag.

Barclay Park, Cedars Park, Cheshunt Park, Old Highway Recreation Ground and Top Field and Cozens Grove Local Nature Reserve have all been awarded the Green Flag by Keep Britain Tidy, the organisation that oversees the national Green Flag award programme, recognising the best parks and green spaces nationwide.

Having a Green Flag flying indicates to the public that an open space is well cared for, has excellent facilities and is preserved to the highest standards.

Legal Property Experts

in association with Penman Sedgwick LLP

Karabo Mclean-Salmon Chartered Legal Executive - Residential Property

RESIDENTIAL PROPERTY AND RESTRICTIVE COVENANTS

What are they and how do they affect your property?

Restrictive covenants are legal provisions which limit or forbid certain actions on a property, for the benefit of another’s property. They are ‘negative’ in nature and are created by landowners and incorporated into the “deeds” (also known as title documents). If the title to a property is registered at the Land Registry, the Title Register will refer to any covenants affecting the property, and they will be brought to your attention by your Conveyancer during the purchase transaction. You might expect to find restrictive clauses in the title documents for leasehold properties, where a landlord owns the freehold interest. However, many freehold properties across England and Wales are subject to restrictive covenants, and whilst many restrictive covenants originate from deeds that are decades old, it is important to note that most of these covenants run with the land indefinitely, and not individual owners.

What is the purpose of these covenants?

Restrictive covenants vary in nature and purpose, but are typically imposed to prevent alterations (for the purpose of uniformity), or to prohibit unwanted behaviour that may become a nuisance to neighbouring properties.

Some of the most common examples affecting residential properties are listed below:-

Ø Use of the property restricted to a private dwellinghouse occupied by a single family

Ø Prohibition of running a business from the property

Ø Prohibition of erecting a shed or greenhouse

Ø Prohibition of parking motorhomes or commercial vehicles

Non-compliance with restrictive covenants

If breach of covenant occurs, you may be forced to pay damages or face other legal action. If there has been a continuous breach lasting over 12 months or more, you may be able to obtain insurance for breach of restrictive covenants to protect you and future owners against any enforcement action (which could be very costly).

There are complex rules relating to the passing of the ‘benefit’ and ‘burden’ of restrictive covenants: you should take legal advice on the enforceability of such covenants in the event of a breach.

Will they affect my ability to resell the property?

The parks and open spaces in the Borough provide a place to unwind, exercise and relax. Retaining these Green Flag Awards is testament to the hard work and dedication of the teams and volunteers that make the green spaces a place for everyone to enjoy.

Councillor Paul Seeby, Broxbourne Council Cabinet Member for the Environment, said: “I am delighted that Broxbourne has retained these Green Flag Awards. I’d like to thank all those that work within the Borough’s parks, particularly the huge numbers of volunteers, working in all weathers to make our parks and open spaces somewhere to be proud of.”

This largely depends on the nature of the covenants. The more restrictive and onerous the covenants, the less appealing a property may become to potential buyers. This can ultimately affect the value of the property. You should carefully consider these covenants and how they might affect the plans you have for the property, and take legal advice.

If you need legal advice, we can help.

Redeveloped business hub welcomes four new arrivals

Watford Borough Council has announced four new businesses have moved in to the recently redeveloped Inspire at Watford Business Park.

The modern business hub, which is located near Faraday Close, has quickly become a magnet for thriving enterprises after it was transformed earlier this year.

It is now helping to attract businesses from Hertfordshire’s high-value sectors such as film and TV, life sciences and manufacturing, with Greggs, D Tiles, National Lock and Safe and Funky Elephant the latest to arrive.

The improvements to the site were made possible with council funding and £5 million via the Local Growth Fund investment from Hertfordshire Local Enterprise Partnership (LEP). It now features 13 high-quality industrial/ warehouse units and a café, all designed with sustainability in mind, and has transformed the 4.3-acre site that was previously a car park with surrounding buildings.

Each unit is equipped with solar panels, electric vehicle charging points, and ample cycle storage facilities. The buildings maximise natural light and ventilation, contributing to lower energy consumption and a projected BREEAM ‘Very Good’ sustainability rating.

The site also includes a new sustainable urban drainage system and pond, native wildflower planting and numerous newly planted trees, enhancing the industrial setting and supporting biodiversity.

Elected Mayor of Watford, Peter Taylor, said: “We are thrilled to welcome these four businesses to ‘Inspire’. The redevelopment of Watford Business Park is a testament to our commitment to economic growth in the town. We look forward to seeing these businesses thrive and contribute to our vibrant community.”

For more information on the units, including leasing opportunities, please visit inspirewatford.co.uk.

Call for businesses to support Hatfield initiative

Businesses are being urged to back a Hatfield initiative that has made more than £125,000 of community donations.

More than 10 years after its launch, ARISE Hatfield is continuing to make difference in the community it serves.

An alliance of three business partners – The Galleria, Gascoyne Estates (Hatfield Park) and OCS – came together to create an initiative that embodies community spirit and corporate responsibility.

By providing funding to local projects, ARISE Hatfield has become a cornerstone of support for schemes that enrich Hatfield’s residents.

As the initiative grows, more local businesses are needed to join as partners. This call to action offers companies a chance to give back and be part of a collective effort to uplift Hatfield.

By committing an amount up to £5,000 annually, companies can ensure their contributions reach those most in need through a respected channel.

From schools to sports clubs and music groups to community projects, ARISE Hatfield’s reach is vast. Each partner donates up to £5,000 each year, creating a robust fund that has supported over 140 projects with more than £125,000 in donations.

Tim Stirling, Centre Director at The Galleria, highlights the fund’s impact: “We are really encouraged by the number, variety and quality of the applications we have had to date. It’s clear that ARISE can make a real difference for small groups and initiatives in the local community.”

Local groups and individuals can apply for funding of up to £1,500 through a straightforward application process, which requires a form and two referees. Applicants can enhance their submissions with additional materials like testimonials and videos, making their case stronger.

The fund’s impact is evident in the numerous success stories over the years. Schools have enhanced their programmes, sports clubs have procured essential equipment, and community groups have launched initiatives fostering social cohesion and well-being. These projects, though varied, share a common thread: they contribute to Hatfield’s vibrant community life.

For businesses invested in making a tangible difference, becoming a partner in the ARISE Hatfield Fund is an ideal opportunity. Interested parties can contact ARISE on 01707 275050 or email mail@almarketing.com.

Skaters, sports enthusiasts, families, local councillors and Broxbourne’s MP came together at Waltham Cross Playing Fields to celebrate the completion of the park’s upgrade and refurbishment of its sports pavilion.

The launch event, which was organised by the Council in partnership with the companies that installed the new equipment, offered thrilling entertainment on the new skatepark with performances by skaters of all ages and abilities. In addition, the public enjoyed music, competitions and free family activities, including facepainting, climbing wall and bouncy castles.

Speaking at the event, Mayor of Broxbourne Councillor Sherrie McDaid said: “These new facilities represent more than just an investment in infrastructure; they are an investment in the health, wellbeing and future of Waltham Cross.

“Our community thrives when we have safe, modern spaces to come together, stay active, and enjoy the benefits of sports and recreation. I am confident that

Playing fields launch was thrilling success Charity launches fundraising campaign to save local wildlife

Herts and Middlesex Wildlife Trust has launched a £280,000 fundraising campaign in its 60th year to help wildlife in crisis as rising costs threaten nature’s recovery.

The UK is one of the most nature-depleted countries in the world and, last year, the State of Nature report found that nearly one in six species in Great Britain is threatened with extinction.

Chloë Edwards, Director of Nature Recovery at Herts and Middlesex Trust, said: “We have the solutions and skills to reverse the devastating declines we are seeing and to restore nature. Our conservation projects join up fragmented habitats and bring species back to restore nature-rich, resilient habitats and our back catalogue of partnership projects has resulted in significant wins for our natural world.

these facilities will be a source of pride and joy for Waltham Cross for many years to come.”

The park’s new cutting-edge outdoor DJ booth, featuring its own music library and wireless connectivity to allow users to stream personalised playlists from their mobile devices, was a hit on the day.

In addition, the interactive Sutu rebound football wall was another crowdgenerating piece of technology that saw visitors getting into the football spirit to take on target-kicking challenges.

Another popular addition was the second Yalp Sona interactive dance and play arch to be installed in the borough, an outdoor technology especially engineered to help delay the progress of dementia through fun and interactive dance and memory games widely enjoyed by families.

The exclusive interactive equipment not only makes Waltham Cross Playing Fields the most innovative park in the borough, but also one to be envied far beyond Broxbourne’s boundaries.

A new state-of-the-art outdoor gym has added to the park’s diversity, with many visitors admiring its solar-powered features, mobile device connectivity to adjust workout settings and access equipment-specific video instructions, as well as the ability to charge a mobile device while working out.

The Sports Pavilion at Waltham Cross Playing Fields was also officially opened to the public having undergone refurbishment to modernise the facilities, making them fully accessible, with spacious meeting rooms, a newly equipped kitchen, toilets and showers. The pavilion will primarily serve to accommodate sports teams and community meetings.

“However, in addition to being midway through the most pivotal decade of our lives in the nature and climate crises, we are facing a financial crisis too, with escalating essential costs limiting our ability to act. Investment is needed now, and more than ever.

“To drive nature’s recovery forward, our campaign is looking to raise £280,000 from our supporters and local people who care about the wildlife and wild spaces on their doorsteps. We know we are not alone in feeling the pinch of rising costs but we all need a world where we can breathe, and thrive amid the sights, sounds and colours of nature. We appreciate any donation which will enable us to continue restoring vital ecosystems and supporting our most vulnerable wildlife.”

Some of our once common species are at risk; for example, numbers of brown hares

are thought to have declined by more than 80 per cent in the past 100 years. Turtle doves – those icons of Christmas song –have seen their numbers plummet by 99 per cent since the 1960s. Common toads have declined by 68 per cent over the past 30 years, and since 1970, flowering plant species have decreased by 54 per cent, along with 18 per cent of pollinators.

The Trust is the leading voice for conservation in the area, with more than 23,500 members and over 1,100 active volunteers supporting its work.

To support the continuation of the Trust’s work and wildlife in crisis, please go to hertswildlifetrust.org.uk/crisis

Welcome to our new members

ABT People Ltd t/a The HR Dept

The HR Dept is now the UK’s largest network of HR professionals providing outsourced HR support.

T: 01992 721 629

W: https://www.hrdept.co.uk/hertford-and-hatfield/

A: Laurel Cottage

Howe Green Hertford

Hertfordshire SG13 8LH

Active in the Office

Active in the Office delivers extraordinary benefits to you and your office by helping ordinary people keep fit as a part of ordinary life – in the office.

T: 07952 876929

W: http://www.activeintheoffice.com

A: 31 Nutleigh Grove

Hitchin

New Members

Hertfordshire SG5 2NH

ActionCOACH Stevenage & Hitchin

ActionCOACH is dedicated to empowering entrepreneurs and business owners to unleash their full potential and achieve unprecedented success.

T: 01438 904456

W: https://stevenage.actioncoach.co.uk/

A: 25 Town Square

Stevenage Herefordshire SG1 1BP

Adamantean Limited

Adamantean has been providing flexible funding solutions to companies in many different disciplines and industries for over seven years, and the team has over 100 years of collective experience.

T: 02038 580161

W: http://www.adamantean.net

A: Normandy Suite Kinds Head House 15 London Road

Beaconsfield Buckinghamshire RG25 2PN

Belly Slide Consulting

Marketing and brand strategy consulting. Customer obsessed and pragmatic to build sustainability for the brands and businesses it supports.

T: 07585 983601

W: https://www.belly-slide.com

A: 36a Partridge Road

St Albans

Hertfordshire AL3 6HH

BMP Translations

Committed to your goals, BMP Translations works with a wide range of documents and certified services to provide translation, interpreting, proofreading and transcription.

T: 07588 675578

W: https://bmptranslations.co.uk/

A: 14 Four Acres

Welwyn Garden City

Hertfordshire

A L7 4NW

C2C Group Ltd

A professional consultancy and training service, providing advice, support and assurance for your business every step of the way.

T: 07903 567837

W: https://c2cgroup.co.uk/

A: 9 Warboys Close

Buntingford

Hertfordshire SG9 9GA

Platinum Member

Dolphin House Limited

Dolphin House at 6-7 East Street has nine rooms for medical professionals and therapists. The facility offers fast wifi, welcoming waiting areas and flexible booking with no membership fees.

T: 07818 071691

A: Dolphin House 6-7 East Street

Ware Hertfordshire

SG12 9HJ

Healing Emotions

Emotional Freedom Technique or Tapping is a form of alternative therapy. It is like acupuncture but without the needles and works on any emotional issue.

T: 07793 202360

W: https://www.healingemotions.co.uk

A: 37 Barleycroft Road

Welwyn Garden City

Hertfordshire AL8 6JX

Manifest Brand Development Ltd

A development company specialising in fragrance and flavours manufacturing.

T: 07391 144466

A: Unit 6 Priory Wharf

Hertford

Hertfordshire

SG14 1RJ

Martin Gladdish

Turning busy people into productive ones. Transforming managers into leaders. Helping entrepreneurs out of their own way.

T: 07960 930803

W: http://www.martingladdish.com

A: 6 Crest Park

Hemel Hempstead Hertfordshire HP2 4SR

My Vintage Market/Trade My Clutter

My Vintage Market is a small friendly business creating bespoke furniture and one-off refinished pieces.

T: 07884 432525

W: www.myvintagemarket.co.uk

A: 99 Burnham Green Road

Welwyn Hertfordshire AL6 0NH

No Floor No More

No Floor No More CIC is a St Albans-based initiative, actively alleviating difficulties around council house refurbishment.

T: 07388 084427

W: http://www.nofloornomore.com

A: Censeo House

6 St Peter’s Street St Albans Hertfordshire AL1 3LF

Seacross Pharmaceuticals Ltd

Pharmaceutical manufacturing and release of medicines into market, especially oncology medicines.

T: 020 7002 7632

W: http://www.seacrosspharma.com

A: Suite 2002, Stanmore Business & Innovation Centre

Stanmore Place

Howard Road, off Honeypot Lane Stanmore London HA7 1BT

Soar Beyond

Soar Beyond works with the NHS, pharmaceutical industry and local authorities to drive the transformation of patient care through the workforce using innovative platforms. pathways and medicine.

T: 01442 927 972

W: http://www.soarbeyond.co.uk

A: 10 Marchmont Gate

Boundary Way

Hemel Hempstead

Hertfordshire HP2 7BF

The Magic Torch Collective Ltd

A design consultancy with over 25 years’ expertise at turning brands into experiences that truly engage and inspire customers to keep coming back for more.

T: 01462 659 410

W: http://www.themagictorch.com

A: 30 Bridge Street

Hitchin

Hertfordshire

SG5 2DF

Tranquility Marketing Limited

Tranquility doesn’t just design logos, it creates brands. It designs and builds websites of all sizes. It plans, designs and builds bespoke web-based admin systems that save customers time and money.

T: 07749 832366

W: https://www.tranquilitymarketing.co.uk/

A: 6 Isherwood Close

Royston

Hertfordshire SG8 5DJ

Violet Accounting Limited

Accounting, bookkeeping and payroll, specialising as a virtual financial controller, working mainly with local trades, but cover various industries.

T: 07756 282894

W: https://violetaccounting.co.uk/

A: The Fairway

New Barnet

Barnet

Hertfordshire EN5 1HN

Well-You

T: 07821 400719

A: Business Growth & Entrepreneurship

University of Hertfordshire Enterprise Hub Hatfield, Hertfordshire AL10 9EU

Wheathampstead Chapel Community Hub

A registered charity that operates the whole site at Wheathampstead United Church.

T: 07837 199121

W: https://www.chapelhub.co.uk

A: Wheathampstead United Church

Brewhouse Hill

Wheathampstead

Hertfordshire AL4 8EY

William Lawrence Agency

William Lawrence Agency (WLA) is a small and friendly fullservice marketing and design agency established in 1977.

T: 01727 833122

W: https://wla.agency

A: The Mission Hall 26 Clifton Street

St Albans

Hertfordshire AL1 3RY

Works Digital Ltd

Works Digital is a comprehensive digital agency specialising in various online services. It provides custom web design and development, content creation, SEO, and SEM to help businesses enhance their digital presence and drive growth.

T: 01923 549 191

W: https://lite.worksdigital.co.uk/

A: Harpenden Hall

Southdown Road

Harpenden

Hertfordshire AL5 1TE

Herts Go Green & Grow

Herts Go Green and Grow records eventful summer of volunteering

The Chamber’s Herts Go Green and Grow initiative has participated in a summer full of impactful activities, focusing on giving back to the community through various volunteer efforts.

Launched in 2022 by the Chamber in collaboration with JPA Workspaces, KGK Genix, Estu Global, Net Zero International and Insight MCL, this initiative aims to support businesses in their transition to net zero. This summer, however, the focus has been on harnessing the power of volunteering to make a tangible difference in the local community.

One of the standout events was the Schools Food and Farming Day, which brought together 25 schools from across the county to learn about the origins of their food. This educational event saw a strong turnout from the Chamber’s members, who volunteered to support the day’s activities.

Among them were Abby Fisher from Insight MCL and a team from Sunset Studios, who played a crucial role in ensuring the event’s success. The event not only educated the children about agriculture but also provided an engaging experience for the volunteers.

Sarah Moreland MBE, MA, Executive Director of the Hertfordshire Agricultural Society, said: “Volunteers are the heart and soul of our Schools Food and Farming Day. Their dedication and passion for supporting the education of the next generation about the importance of agriculture and where their food comes from makes all the difference.

“The volunteers’ invaluable support helped us create a memorable and inspiring experience for all the children and their teachers. I think the volunteers found it educational while getting their steps in too!”

Another significant effort came from Goods for Good, a charity celebrating its 10th anniversary this year. The Chamber’s team joined in the charity’s celebrations by packing 100 boxes of essential items, demonstrating how collective effort can drive meaningful change.

VolMatch, a Hertfordshire-based CIC, has also been instrumental in connecting local people with short-term volunteering opportunities that fit their schedules. This service is particularly valuable for those who want to contribute to their communities but have limited time.

Jim Tatchell from VolMatch said: “From informal conversation with local employers, we’re finding that the take-up of volunteer days offered to staff stands at only about 30 per cent.

“VolMatch works well for those with only a short amount of time to share, providing totally flexible opportunities and full data and metrics of your employee engagement.”

Additionally, KGK Genix’s Managing Director, Graham Pitts, volunteered for The Muscle Help Foundation Charity Day at Porsche Silverstone.

The Muscle Help Foundation is dedicated to providing transformative experiences for children and young people with muscular dystrophy.

Graham said: “At KGK, we are proud to support our employees by offering an additional paid day off for volunteering. This initiative encourages staff to contribute to causes they are passionate about, fostering a culture of compassion and community engagement within the company.”

Contracts from government out of reach for many SMEs

Only 20 per cent of direct public sector procurement spend was allocated to SMEs in 2023, according to the latest report from the British Chambers of Commerce (BCC) and data provider Tussell.

The SME Procurement Tracker report highlights the ongoing struggle for small and medium-sized enterprises to secure a fair share of government contracts.

Now in its second year, the tracker is regarded as the benchmark for measuring government support to SMEs through public sector contracts. It shows that while the absolute spending with SMEs increased over the past six years, the proportion remained stagnant at one-fifth of the total expenditure, the same as in 2023 and only a slight improvement from 18 per cent in 2018.

The total value of reported procurement expenditure by the UK government in 2023 stood at £194.8 billion. Local government emerged as the most supportive of SMEs, spending £24.1 billion directly with them, which accounted for 34 per cent of their total procurement spend. This is a stark contrast to the overall 20 per cent average across the wider public sector, which includes central government.

Sector-wise, the health and social care sector led the way, with £11.9 billion (34 per cent of its total public spend) going to SMEs, up from 29 per cent in 2018. In the education, training and recruitment sector, £4 billion was spent with SMEs. Within central government, the Department for Culture, Media and Sport allocated 29 per cent of its procurement

budget to SMEs, totalling £256 million, while the Department for Education spent the highest absolute amount at £2 billion, representing 25 per cent of its procurement spend.

BCC Policy Manager Jonny Haseldine said: “While it’s welcome that the value of SME procurement contracts is increasing, government deals remain out of reach for too many businesses.

“It is vital that public bodies always consider SMEs when tendering contracts. Central government can learn lessons from local authorities who are consistently

It is vital that public bodies always consider SMEs when tendering contracts. Central government can learn lessons from local authorities who are consistently spending more on SME deals.

spending more on SME deals. We’d welcome further devolution of decisionmaking to allow more procurement contracts to be awarded at a local level.”

Jonny also pointed to the upcoming Procurement Act, set to come into force at the end of October, as a potential catalyst for change.

He added: “The Procurement Act has the potential to make the system simpler and more transparent for businesses. In addition, it’s crucial we hear more from the new government on their pledge to give SMEs greater access to contracts. Businesses up and down the country want to see a reformed process in which they can properly compete.”

Tussell Founder Gus Tugendhat echoed these sentiments, emphasising the importance of the SME Procurement Tracker: “We’re delighted to partner with the British Chambers of Commerce to produce the market’s reference statistics on how much the government purchases directly from small businesses.

“We hope our findings will help policymakers across all parts of government to support local communities by reducing the official obstacles to awarding public contracts to small businesses.”

Helping hand for Home-Start Herts

Solicitors leave their desks to spend days supporting county charity with a spot of decorating

Volunteers from a solicitors’ practice picked up paintbrushes to give a charity premises a fresh look.

The team at Taylor Walton Solicitors gave a helping hand to Home-Start Hertfordshire and over three days, they deep cleaned, painted and helped reorganise the Stevenage office.

Twenty-five people from across the firm’s three offices in St Albans, Harpenden and Luton each spent half a day out of the office to help paint, tidy and reorganise the charity’s office.

Home-Start is Taylor Walton’s chosen charity for the 24/25 financial year and the firm offers all staff the opportunity to volunteer for a half day per annum.

Emily Waddell, Head of Marketing at Taylor Walton, said: “It was a pleasure to coordinate this project – well done and thank you to everyone who was involved. It was a big project to take on over three days, with several rooms needing a makeover, including the kitchen, meeting room, office spaces, hallway, storage area and loos.

“This has already made a big difference to the charity and will allow them to focus on their core work of helping families across Hertfordshire.”

The teams set to work in each area which were cleaned and tidied first before being painted. All cupboards were reorganised to use their storage space more effectively.

Before After

New furniture was provided by JPA Workspaces and paint by Brewers Decorators in St Albans. The team also arranged for wall decorations to be printed of the charity’s values by MacPro Design and Print.

Colourful landscape pictures provided by Taylor Walton staff were also printed for frames to go on to some of the walls. The project recycled and reused as much as possible to be more sustainable. The result is a fresh and inviting office space.

Not all the team at Taylor Walton were able to volunteer over the three days, so in addition three bake sales were held which helped raise money to buy extras such as the picture frames and plants with the remainder donated to the charity.

Home-Start Hertfordshire was set up in 1983 and believes every child deserves a happy and secure childhood and that every parent should have the support they need to give their children the best start in life. It achieves this by providing families struggling with post-natal depression, isolation, physical health problems, bereavement and many other issues the support of a volunteer family mentor who will spend around two hours a week in a family’s home.

Through practical and emotional support, they make sure parents have the skills, confidence and strength they need to nurture their children.

Suzy Moody, Home-Start Hertfordshire’s CEO, said: We were delighted to be Taylor Walton’s chosen charity for the year. Right from the start, they were raring to go, with a schedule of fundraising activities and events already planned.

“When we mentioned the refurb, Emily jumped at the idea and gathered a team together to take on the challenge. The outcome far exceeded our expectations and staff have loved the new fresh look, and the personal touches showed how much they cared.”

RETAINING AND EMPOWERING Female Talent in your organisation

Following a successful pitch to Dacorum’s Den in 2023, Coach&Bloom have been offering full day workshops to support female talent from local organisations.

Their latest in the series, “Master your mind: Build resilience and Optimise your performance using Positive Intelligence” will take place at Box Moor Trust Centre, Hemel Hempstead on Thursday 21st November.

How would this workshop help my organisation?

We know that HR, People Teams and business owners have a tricky role! Retaining staff is key, recruiting them is expensive and keeping everyone happy is a thankless task. Motivating, supporting and holding everyone to account whilst building a high performing organisation is a never-ending challenge!

This workshop offers something different. Targeted to a key diverse demographic to support ED&I strategies and optimise performance at the same time. As a business, you get employees who’re more positive in their interactions, contribute optimally in team environments, creating higher performing teams and individuals for your wider organisation to thrive.

who’re navigating a change, challenge or feeling stuck somehow. Women in your team who have more agency than they realise, stuck in a negative cycle of thinking but are motivated to see more opportunities and take guided action.

What do they get from the day?

What is Positive Intelligence?

Positive Intelligence is a powerful mindset approach which enables people to build a success outlook, quieten the inner negative voices, reduce procrastination and over thinking, enabling people and teams to move forward with clarity and laser focused action.

The tool, which is a factor analysis of Neuroscience, Cognitive behavioural psychology, Performance science and Positive psychology, strengthens relationship dynamics, improves performance of teams, reduces individual anxiety, delivers better commercial results and results in happier, more empowered staff. Who should attend?

Positive Intelligence is amazing for all employees, but this workshop specifically is for any female employees in your organisation

How do I sign up?

This fun, engaging yet deep and reflective workshop is focused entirely on shifting mindset and empowering more positive responses.

The reassuringly science-based tool of Positive Intelligence will give women the practical tools and context to change their reactions and responses in the moment, as well as the theory to understand their choices. The result is a happier, calmer, forward thinking, proactive and less negative, anxious outlook on their careers and lives.

What do people say about the workshops?

“Inspiring, thought provoking - a must if you are looking to improve on personal impact and confidence” Michelle

“I liked Gemma she’s really warm, knowledgeable and gives good guidance. The content and the pace were right. Venue and food were lovely too!” Aurelie

Is it just for women?

Yes. Although men and women can both suffer with wobbles of confidence and underlying negative voices especially at key moments in their lives - women typically have more ‘career wiggles’ to manage. From maternity leave and caring responsibilities to menopause and the battle against societal normalised behaviours which can result in more accepted negative internal narratives.

Places are limited to keep the environment friendly and supportive, so please visit Eventbrite for more information and to book your tickets today. Deadline for booking: 8th November. https://coachandbloom.eventbrite.co.uk.

For specific questions about group bookings, contact gemma@coachandbloom.co.uk.

About Gemma

After spending 13 years at John Lewis in various management roles, experiencing two maternity leaves and multiple restructures, Gemma saw that there were far too many amazing women discounting themselves from brilliant career opportunities or not able to pitch themselves in career moments that mattered. Coach&Bloom provides unique coaching to support mid-senior level women to build lives they love and careers they can be proud of.

Bespoke workshops and other impact and confidence coaching services are available for organisations, just contact gemma@coachandbloom.co.uk or visit coachandbloom.co.uk

Coach&Bloom: Enabling businesses to optimise, empower and retain their female talent so they can build high performing talent pipelines and diverse senior teams.

I am proud to work for Hertfordshire Chamber and be able to help our members with support for their export challenges

Tell us about your time at the Chamber.

I have seen many changes during my time at the Chamber. The biggest are to do with technology and the way business communicates. I’m glad to see some things go … like fax and telex machines! (remember them?), and happy to see some of the innovation – electronic documentation for example. I’ve worked in international trade for more than 30 years and I enjoy being Internal Export Manager here at the Chamber. All in all, I have a happy time here.

What has been your proudest moment?

I can’t single out any one thing but I am proud to work for Hertfordshire Chamber and be able to help our members with support for their export challenges.

Do you have a favourite event?

In my role, I don’t attend many events; however, the Inspiring Hertfordshire Awards has to be the best event we do. It is always such a fantastic night.

When you are away from the office, what do you enjoy doing?

I enjoy gardening and time spent with my dogs. I also love live theatre and the delights of a cinema screening.

If you could have a dinner party with three guests, living or dead, who would you invite?

No one, I don’t do dinner parties! But I suppose if I had to make a choice, I’d invite St Hildegard of Bingen, Germany. I know she’s a bit obscure. She was born in 1098 and was a Benedictine abbess polymath. She composed A Feather on the Breath of God – good for yoga and meditation. I’d also ask Noel Coward and Douglas Adams.

Tell us about the best holiday you’ve ever had.

I’d go back to a childhood beach holiday to Swanage, Dorset. Sunshine that didn’t seem to burn, the sea not so cold and enormous ice-creams. And, finally, tell us something people may not know about you.

I’m a Hatfield girl, it’s definitely my home-town. I’ve lived here all my life (well, so far anyway!)

Meet The Chamber Team in conversation with... Frances Harris

Zoo opens state-of-the-art gibbon habitat

Three critically endangered Northern white-cheeked gibbons have settled into their new home, officially opened to mark the 40th anniversary of Hertfordshire Zoo.

MP for Broxbourne Lewis Cocking cut the ribbon to the new Song of the Forest habitat, an immersive jungle environment where Ethan, Newt and Ripley are now living.

A year in the making, Hertfordshire Zoo now proudly has one of the largest gibbon habitats in the UK, featuring a 6m tall structure designed to emulate the rainforest canopy. It offers numerous high points for the gibbons to explore, dense planting and a mixed-species environment that includes underwater viewing areas for various fish, including golden rudd. The habitat also includes a living floor,

replicating their natural environment, providing essential enrichment for the gibbons.

The zoo is keen to highlight its commitment to sustainability, as this million-pound habitat is a first of its kind in the UK to feature an insulated gibbon house, an energy-saving lighting system and a self-sustaining pool for water preservation.

The zoo is also home to the oldest Northern white-cheeked gibbon in captivity as Newt recently celebrated her 50th birthday.

Lewis said: “I am proud to support conservation and the education about wildlife at Hertfordshire Zoo.”

Zoo Director and BBC wildlife children’s presenter Tyler Whitnall said: “The opening of the Gibbons: Song of the Forest habitat is a milestone for Hertfordshire Zoo, reflecting our dedication to advancing animal care and creating innovative, engaging habitats. This state-of-the-art habitat not only enhances the wellbeing of our gibbons but also sets a new benchmark for how zoos can connect visitors and share the wonder of wildlife.”

Unfortunately, gibbons are one of the most endangered species of ape and are critically endangered on the IUCN Red list. One of the primary reasons for the

widespread endangerment of the gibbon species is due to habitat loss, often a result of forest destruction and fragmentation as well as illegal hunting. The zoo has partnered with Association Anoulak that supports conservation efforts in the wild in Vietnam and Southern China. Their work is fundamental in conserving this species in the wild for generations to come.

The new space has a strong emphasis on conservation and education and provides new homes for other endangered species, including the Chinese crocodile lizards and black-breasted leaf turtles, which the zoo aims to raise more awareness on.

Don’t let your food leave a bad taste

Whether hosting an event for colleagues or clients, there’s lots to consider when choosing the venue, especially if you’re hoping to find one that meets your own exacting sustainability standards.

With a recent survey revealing 90 per cent of UK professionals believe greenwash is prevalent across all sectors, the task becomes even more challenging. Some restaurants really do walk the walk as well as talking the talk – it’s just knowing how to spot them so that when you and your guests finish your meal, you’re not left with a bad taste in the mouth.

Here are some tips from Lussmanns for identifying the restaurants where the food does good as well as tasting great. Your greenwash detector should be sounding as soon as you see expressions like ‘farm-fresh’, ‘all-natural’ and ‘responsibly-sourced’ on a restaurant’s

website or menu. These terms are meaningless. Instead, you should be looking for substantive expressions, like Soil Association organic, Fairtrade or Rainforest Alliance-certified coffee and tea and seafood that’s certified sustainable by the Marine Stewardship Council. All four of these are globally recognised and respected bodies that operate rigorous standards.

In fact, there’s another international sustainability standard that should provide any business host with total piece of mind when entertaining, the Food Made Good Standard. This certification, created and operated by the Sustainable Restaurant Association, assesses restaurants and indeed any commercial food-service operator, across all aspects of their operation – from the food they source, through their energy use and includes their people policies too.

Even if you might not think of taking home leftovers from a business dinner, knowing that a restaurant is happy to offer that service is a good indicator of how seriously they value food and how determined they are not to waste it.

Valuing their people is another important attribute of a sustainable restaurant. Spotting it in advance of a visit isn’t straightforward. One good clue is how they communicate their tipping policy. Look for wording along the lines of: “A discretionary 12.5 per cent gratuity will be added to your bill – 100 per cent of this goes to our staff.” A happy, well remunerated and valued workforce is not only a good indicator of a restaurant that’s operating with care across the board, but also of the kind of venue where you and your guests will enjoy a meal that won’t cost the earth.

Keys for Herts’ flagship building Spectra handed over as multi-million-pound project reaches major milestone

The University of Hertfordshire’s flagship, multi-million-pound science and engineering building, Spectra, met a major milestone as most of the building work is completed.

The keys for the five-floor building, which will house the School of Physics, Engineering and Computer Science and transform learning, teaching and research in STEM fields, were officially handed over to the University in July from lead contractor Morgan Sindall Construction.

Spectra will be the largest single structure on campus and will be a hub for innovation,

research and enterprise. Its cutting-edge facilities and equipment will expand Herts’ range of study and research options and increase its capacity for high quality, realworld research impact.

Now the University has taken control of the building, it will complete the internal fit-out, with IT, audio-visual, furniture and specialist equipment, before the building opens its doors to staff and students.

The University of Hertfordshire’s next on-campus, Part-Time Jobs Fair takes place on 26 September, and its next Graduate and Placement Jobs Fair on 9 October.

For more details about either event, or for access to thousands of student and graduate applicants, sign up to the University’s careers platform Handshake at go.herts.ac.uk/employer-registration

For more information on all Careers and Employment services visit go.herts.ac.uk/recruit-our-students

“We’re thrilled to have received the keys for Spectra and can’t wait to see it full of students in the new term. This remarkable space will inspire our students to become the next generation of leading engineers, computer scientists, mathematicians and physicists, and is a testament to our investment in high quality learning, innovation and the wider community.”

Beyond Herts, Spectra will benefit the local community, become a catalyst for regional growth by providing specialist services to regional businesses and fill crucial skills gaps in STEM industries nationwide.

New facilities within the building will mirror the working environments in students’ future careers. They include modelling, simulation and research labs, flight simulators, an automotive workshop complete with electric vehicle facility, a wind tunnel, welding bay and controls testing suite. Students will have access to state-of-the-art cyber security laboratories while the upper floors will provide space for workshops, research and computer science, as well as social and meeting spaces to collaborate and socialise.

Herts degree apprenticeship programmes will also all be taught in this state-ofthe-art facility, including Electrical & Manufacturing Engineer alongside Digital and Technology Solutions (Cyber Security & Software).

The University of Hertfordshire has also launched two brand new degree

apprenticeships in Data Science and Civil Engineering to support the skills and workforce planning of local and regional employers, which will be taught in Spectra, alongside the current offering.

The University work in partnership with over 250 private and public sector employers to enable organisations to equip their people with the expertise and skills they need to succeed in today’s fast-paced workplaces, and the new facility will be an exciting place for these subject offerings to be taught in.

Spectra will champion and improve diversity in the UK’s STEM industry, alongside a range of initiatives at the University to inspire people from minority groups to pursue STEM subjects.

Professor Quintin McKellar, Vice-Chancellor at the University of Hertfordshire, said: “We’re thrilled to have received the keys for Spectra and can’t wait to see it full of students in the new term. This remarkable space will inspire our students to become the next generation of leading engineers,

To find out more about the University of Hertfordshire’s Spectra building visit: go.herts.ac.uk/spectra

computer scientists, mathematicians and physicists, and is a testament to our investment in high quality learning, innovation and the wider community. Thank you to everyone involved with the project, particularly Morgan Sindall Construction, for all their hard work in making this huge milestone a reality.”

Emma Curtis, Area Director at Morgan Sindall Construction in the Northern Home Counties, said: “Handing over the keys for the new School of Physics, Engineering and Computer Science was an exciting moment, as this facility will significantly boost much needed STEM skills while creating a vital hub for advanced research and academic innovation.

Having a close, collaborative working relationship with the University of Hertfordshire and taking an innovative, Intelligent Solutions-led approach to the project was vital to ensure the completed Spectra building equips the University’s researchers and future experts with the capabilities they need.”

For more information on the University of Hertfordshire’s higher and degree apprenticeship provision for either businesses or learners, please visit go.herts.ac.uk/apprenticeship-study or contact one of the team on apprenticeships@herts.ac.uk

New Skills Academy – part of the Be-a Education Family

In November of 2013, a single question was asked: ‘What do you want to learn?’ From there, a vision was born of comprehensive, high quality and affordable online course availability. The name behind that vision was New Skills Academy.

When it comes to online schools, there are plenty, but New Skills Academy is distinguished among the competition with its dedication to your longterm goals.

Expertly designed CPD-certified courses, detailed lesson plans and student testimonials all attest to the fact that New Skills Academy takes great pride in its course offerings and provides only the best for its students.

All courses have been certified by organisations including CPD, RoSPA and CME and the library covers everything from personal and professional development to IT skills and lifestyle.

Members: New Skills Academy offers all Herts Chamber members 70 per cent discount on all 1,400+ courses. To claim/find out more about this benefit, please visit your profile in the Members Area.

My Energy Consultants

Businesses are saving money on their energy bills thanks to a unique partnership with My Energy Consultants (MEC). An energy procurement and cost management specialist, it has teamed up with Herts Chamber to offer fellow members the chance to cut their gas and electricity bills.

Bringing Chamber members a wide range of service benefits, including:

• A single point of contact for all your business gas and electricity needs

• A dedicated account manager

• Dedicated contact number for Chamber members only

• Bespoke service regardless of credit status

• Free site audit for businesses with minimum energy spend of £15k

• Discounted bill validation service

• Complete service: EPC, ESOS, energy monitoring and control

• Access to a brand new energy comparison website

For each and every Chamber member that uses this service, My Energy Consultants will plant a tree to help mitigate the adverse effects of carbon emissions and join the fight against climate change.

Visit the site https://mecl.udcloudpcw.co.uk/ and start saving today!

says: “We don’t just look at the total amount that companies are spending on their electricity and gas, we also monitor exactly where the energy is being used and put in place mechanisms that allow companies to better control their energy usage.”

The new price comparison website is the quickest and easiest way of searching out the right energy deal for your business. Enter your details, compare supplier prices, make your choice and click for a contract – all in a matter of minutes.

A completely free service, brought exclusively to Hertfordshire Chamber of Commerce Members by Platinum Member and Benefits Partner.

Dewan Khaled Osman, Head of Sales & Services at MEC,

Inside Story

Super support helps Susan grow her business

Hertfordshire

Growth Hub provides speaking expert with the direction to take her business to the next level

Growing a successful business may be a natural step, but often the challenges come from not knowing the ‘how’.

Welwyn-based Superstar Communicator is run by award-winning business owner Susan Heaton-Wright, an international communications expert who helps people speak and present with more confidence. She typically delivers training to large organisations, but also works with individuals wanting to get better at pitching, running meetings or standing out for promotion.

After her son left home for university in 2018, Susan realised she had more time to devote to growing her business. Working alone and unsure of her next step, she contacted Hertfordshire Growth Hub, which initially provided her with five free sessions of advice and support.

Superstar Communicator was originally the name of Susan’s methodology and podcast, but following conversations with the Growth Hub that challenged her to view her business from a different perspective, Susan decided to make it her company brand name, too.

The Growth Hub introduced Susan to specialist legal advice for trademarking the new name and then started by helping Susan rationalise her products and services. In particular, it helped her concentrate on promoting the more profitable aspects of her business and less on the free or low revenuegenerating services. She was offered guidance as she created a new website to reflect her new brand and offer.

Later, during the early months of the Covid pandemic in 2020, the Growth Hub enabled Susan to access a free one-to-one mentor – an experienced businessperson who helped her refocus her business, create tangible goals and navigate new challenges. Two years later, the Growth Hub worked with Susan to review progress, identify opportunities and set new goals.

One of the priorities that came out of this was marketing and Susan was given help to access advice and grant funding through Herts Camera Action, a programme aimed at supporting creative businesses. Susan was awarded over £2,500 to invest in expert marketing support from a specialist consultancy.

More recently, the Growth Hub introduced Susan to the Create Growth Programme, delivered on behalf of Hertfordshire Futures.

The programme aims to increase management skills and confidence among businesses with high growth potential that are operating in Hertfordshire’s film and TV sector or its supply chain or that are looking to diversify into the sector. The programme, which runs until the end of March 2025, also supports businesses to become investment ready and develop new products or services.

The sector was one Susan hadn’t considered before. But with part of the programme focusing on supply chain innovation, Susan found herself with the opportunity to pitch a new product idea to Sky Studios. After completing the course, she took advantage of

specialist support from the University of Hertfordshire, again as part of the programme, to develop her service offering further.

Over several years, Hertfordshire Growth Hub has built a strong relationship with Susan, who has been able to dip into the support as and when she needed it. She has been given the advice and confidence to rebrand her business, position her products and keep focused on drivers for growth.

Through access to grants, she’s been able to formulate a clear marketing plan and promote her services, and she’s now developing an exciting and potentially groundbreaking product for the film industry – something she says she would never have imagined doing before.

Susan says: “I’m really grateful to the Growth Hub for believing in and supporting me – I’ve acted on all the advice I’ve been given. At every stage, the support has been invaluable. When you’re on your own, it’s so helpful to have experts that can act as sounding boards and keep you on the right path.”

Get in touch with Hertfordshire Growth Hub

For more information on the Create Growth Programme and to find out if your business could support the booming Hertfordshire TV and film industry call 01707 952777 to speak with an adviser.

MEMBERSHIP

Everything you want. All in one place!

Become an Executive Member and earn an annual 2% Reward on most of your Costco purchases*. The annual membership fee for Executive Trade Membership is £56 ex VAT (£67.20 inc VAT) and as an Executive Individual Membership is £62 ex VAT (£74.40 inc VAT). The annual membership fee for Standard Trade Membership is £22 ex VAT (£26.40 inc VAT) and Standard Individual Membership is £28 ex VAT (£33.60 inc VAT), all memberships include a complimentary card for your spouse or domestic partner.

To join and start saving please provide one piece of business evidence for Trade membership, or for Individual membership your employee ID card or current pay slip to prove your employment, PLUS one piece of photographic identification for both memberships. For more information and to preview our warehouses visit www.costco.co.uk/join or scan the QR code.

The Last Word

Andrew Gillard

Business Unit Manager – Residential Construction Sika Ltd

What do you do?

I am a member of Sika’s senior management team in the UK and am now responsible for residential construction.

Who do you work for?

Sika is a construction chemicals manufacturer providing solutions from roof to floor (and below!) – with an aim to provide more value with less

We felt that it was time to celebrate our contribution to Hertfordshire’s economy and to ensure we were supporting it for many years to come through the Chamber.

impact through product selection and high-quality technical support. We are a leading supplier to the construction industry supporting specifiers, main contractors and applicators. You will also see numerous products in DIY stores, builders’ merchants and the like.

Why did you join the Chamber?

In the 16 years that I have worked for Sika, we have grown from a £50 million to a £320 million turnover company with several key acquisitions. Our head office remains in Welwyn Garden City and, like the Herts Chamber of Commerce, we are closing in on our centenary year in Welwyn Garden City. We felt that it was time to celebrate our contribution to Hertfordshire’s economy and to ensure we were supporting it for many years to come through the Chamber.

How

has it helped your business network?

We are still relatively new and as such finding our feet regarding how we can further contribute to the economic health of Hertfordshire. Having said that, we see other members within our industry so are looking to see how we can work together to support the overall construction industry.

What

advice would you give someone starting out?

Always develop a mid- to long-term plan to set a course, don’t be afraid to flex if the environment changes and always have a Plan B.

What do you think is the biggest challenge affecting running and growing a business?

I think the biggest challenge is also the biggest opportunity and it relates to the use of technology. The development of different technologies can outgrow the available skills in the workforce. I therefore believe that this shouldn’t be overlooked as part of the strategic planning process.

What support do you want from government?

Being a commercial operation, a growing economy that fosters innovation, the development of skilled people and the adoption of sustainable alternatives would be at the top of our list.

How confident are you your business will grow in the next year?

Confident around those things we can control – we are very fortunate to have extremely engaged, hardworking and professional teams across our business. We are also a main manufacturer and supplier of products that are exported to our sister companies in 105 countries around the world, which opens many opportunities for us. We will continue to support the big infrastructure projects such as HS2 and Hinckley Point Power station. We will see more wind farms being built which use our materials and we hope to see a general growth in the residential construction market. Our broad portfolio of products and markets that we serve means we are well placed to adapt to a changing market.