FDM-July 2019

Page 82

in·ter·view

\�in-tər- vyü \ � noun

1. A Q&A session with an industry leader 2. Quality drives success

Shelly Sun is the CEO and Founder of BrightStar Care®.

Q

A premium healthcare staffing company, the company provides a full continuum of care from home care to supplemental staffing for corporate clients such as nursing homes and physicians. To learn more, visit www.franchise.brightstarcare.com

What was your original inspiration for BrightStar Care?

A

I had a negative experience finding and managing care for a family member and realized there was room in the market for a high-end approach that ensured high-quality care and excellent customer service.

Q

What sets BrightStar Care apart from other brands and as a franchise?

A

Two things: One is being the highest-quality concept in the category, the only one with Joint Commission [Nursing Care Center] Accreditation. The other is our franchisees, who execute this concept so well that we are the brand with the most agencies winning Best of Home Care awards.

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