PROFILE
CHU Underwriting Agencies CHU is one of Australia’s largest and most awarded insurance underwriting agencies and is recognised as a leading strata specialist. Our local state offices, national customer service and claims teams, together with our online digital self-service tools, allow brokers to choose when, where and how they are supported by CHU. 1300 361 263
1800 022 444 (emergencies)
info@chu.com.au
CHU SPECIALISES in providing comprehensive insurance products for
across Australia, which equates to an insured value of nearly half a trillion dollars. CHU
strata schemes, including residential strata apartments, units, villas and townhouses, commercial strata, and community title properties. In addition, CHU offers personal insurance to protect customers’ personal property and possessions. CHU created the first residential strata insurance plan in Australia and started trading in Sydney in 1978. Now, more than 40 years later, CHU has grown to become recognised as a leading strata insurance specialist, underwriting more than 100,000 schemes
is part of the Steadfast Group, the largest general insurance broker network and group of underwriting agencies in Australasia. CHU’s strata insurance products are regularly updated to ensure they continue to offer market-leading cover. It is mandatory across Australia for strata title properties to have insurance. CHU’s insurance products are designed with each state and territory’s minimum regulatory requirements in mind to assist an owners’ corporation/body corporate in obtaining cover for their property.
CHU Underwriting Agencies Pty Ltd (ABN 18 001 580 070, AFSL 243261) acts under a binding authority as agent of the insurer, QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545). Terms, conditions, limits and exclusions apply to the products referred to above. Any advice is general advice only. Your client should consider the relevant Product Disclosure Statement available at www.chu.com.au and whether or not the product is appropriate for your client in deciding whether to acquire, or to continue to hold, the product.
KIMBERLEY JONSSON, CEO What’s your agency’s unique value proposition? As a leading strata insurance specialist and established agency, CHU is uniquely positioned to arrange insurance cover that delivers on all fronts. We offer one of the most comprehensive covers in the market for residential strata, commercial strata, community title and company title, as well as landlords and contents insurance for strata. CHU provides a full customer service and claims team in every state that are able to offer local expertise, and has the largest national support team in the strata insurance industry. This, coupled with a suite of fullservice digital tools, allows customers to choose when, where and how they wish to be serviced. How do you support brokers? Brokers have the option to deal with CHU
24 | Special Edition Underwriters Guide
in the traditional way, with the local support team in each state/territory. However, brokers also have the flexibility to be able to use CHU’s digital platform 24/7 with full policy life cycle management. The increasing complexity of strata schemes will continue to drive the shift to brokers, and CHU is creating tools and services to support this. Strata living is growing, and as residential strata insurance is mandatory in each state and territory, it is a growing area for the insurance industry, especially for brokers. Have you introduced any new products? We have just launched a new product specifically designed for build-to-rent properties. CHU Build to Rent – Residential Insurance is suitable for apartment buildings not subject to a strata subdivision and 100% owned by the developer/original owner.
www.chu.com.au
PRODUCTS • Residential Strata Insurance Plan Covers the strata building, common property and common area contents, as defined on the title for the property • Commercial Strata Insurance Plan Covers the strata building, common property and common area contents, as defined in the policy for commercial strata title properties • Community Association Insurance Plan Provides community associations and lot owners with protection over their assets and potential liabilities • Community Association Insurance Plan – Lot Owners’ Homes Protects individual homes that are part of a community association scheme from accidental loss or damage, and also offers cover for legal liability and machinery breakdown • Community Association Insurance Plan – Lot Owners’ Commercial Buildings Protects individual commercial buildings that are part of a community association scheme from accidental loss or damage, and also offers cover for legal liability and machinery breakdown • Build to Rent – Residential Insurance Cover for non-strata-titled residential apartment buildings; includes coverage for the building, liability, machinery breakdown and catastrophe • Landlord’s Insurance for Strata Designed for owners who are renting their properties to tenants, it provides cover for accidental loss or damage to the contents of the landlord in a rental property, along with cover for loss of rent and legal liability • Contents Insurance for Strata Designed to protect the personal contents of people who reside in a strata property, it provides cover for household goods and personal items. It also includes legal liability as a standard cover. Terms, limits, conditions and exclusions apply. Please refer to the relevant Product Disclosure Statement for details.