PROFILE
SGUA SGUA is a trusted name in the industry, having provided specialist landlord insurance since 1991. We are aware of the changing risks and concerns that Australian landlords face and are quick to respond by providing maximum cover and protection. 1800 355 559 | 08 6381 7100 We understand property SGUA’s values are driven by our commitment to developing long-term, mutually rewarding relationships focused on outstanding customer service. Our products are innovative, competitively priced and offer some of the highest levels of cover available, including features such as full replacement value, flood cover and damage by domestic pets in rental properties (cover needs to be selected/available to be applicable). Since its inception in 1991, SGUA has steadily earned a reputation as Australia’s best-value landlord and property insurer by providing products with either nil or low excess on most of the cover at a market-competitive price point.
We offer personalised service We understand that not all properties have the same insurance needs, and therefore we offer a range of covers suitable for various types of residential property. In addition to cover for full-time rental properties, we also offer specific cover for short-term rentals or for people renting out holiday homes. We even offer cover
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to suit privately owned rooms in collectively managed properties like hotels. Self-managing owners can also benefit from having one of the most comprehensive polices in place to protect their investments. In recognition of the changes brought about by the pandemic, we are excited to expand our product offering this year to provide greater flexibility. Our Australian-based customer service team is ready to help with any questions you or your clients may have.
We’re broker-friendly We are very close to launching our upgraded broker portal, making it even easier to place and manage cover online. With a personalised login, brokers will be able to quote and bind cover, receive instantaneous policy documents/ certificate of currency, and make policy adjustments while building an online business platform with SGUA. We can tailor solutions to fit your needs and provide marketing materials with the option to include your own branding. We are well placed to provide cover for property portfolios or
www.sgua.com.au PRODUCTS • Full-time domestic rentals • Holiday homes • Holiday units • Self-managed rentals • Short-term rentals • Expanded covers coming soon schemes, offering the ability to manage different portfolios through one platform.
We make claiming easy The strength of our business really does rest on our ability to manage claims. Our claims process is simple and straightforward. SGUA has a wealth of experience in delivering a seamless claims process, with exceptional customer service as a core value. Brokers can easily log client claims online through our website, any time of the day or night. Alternatively, if you prefer to talk to someone, our friendly claims staff are always happy to help.
ROWAN WATSON, MANAGING DIRECTOR ROWAN WATSON joined SGUA in 2015 as general manager, bringing a wealth of experience as a chartered accountant with a background in corporate turnaround. The Watson family has owned insurance businesses in Australia and South Africa for more than 40 years. With this DNA in his blood, it was a natural progression for Watson to take the helm as managing director of SGUA in the latter part of 2019. Less than six months into his appointment, the business was thrust
into uncharted waters by the COVID-19 pandemic. Managing the volatility, uncertainty and complexity that this crisis presented has proved to be a litmus test for even the most seasoned professional. Under Watson’s calm and supportive leadership, SGUA has emerged from the challenges of the pandemic as a stronger, more cohesive team with an increased ability to move quickly and adapt to the changing times. Providing sustainable, reliable products that help people protect their wealth and
investment in times of need has always been at the core of SGUA’s values. This value has never been more relevant as we respond to changes in the industry, moving forward with an expanded product line that provides greater flexibility for brokers and their clients. SGUA is proud to celebrate a milestone of 30 years in business later this year, and we look forward to growing our relationships and showing our gratitude for the ongoing support we receive from our valued broker clients.
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