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FUTURE of integrated RESORTS EL FUTURO DE LOS RESORTS INTEGRADOS
LAURA SCHEMBRI SAT DOWN WITH JACOB ZWAAGSTRA, THE CHIEF EXECUTIVE OFFICER OF TRICELTA DEVELOPMENT, A REAL ESTATE DEVELOPMENT FIRM WITH A FOCUS ON TRIBAL GAMING TO DISCUSS WHAT’S NEXT FOR INTEGRATED RESORTS IN A POST-PANDEMIC WORLD. LAURA SCHEMBRI SE HA SENTADO CON JACOB ZWAAGSTRA, DIRECTOR GENERAL DE TRICELTA DEVELOPMENT, UNA EMPRESA DE DESARROLLO INMOBILIARIO CENTRADA EN EL JUEGO TRIBAL, PARA HABLAR SOBRE EL FUTURO DE LOS COMPLEJOS TURÍSTICOS INTEGRADOS DESPUÉS DE LA PANDEMIA.
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AN MASTER PLANNING HELP REBUILD TOURISM WITHIN THE GAMBLING INDUSTRY?
Master planning is key to finding what will serve the community in the long and short run. Planning infrastructure, traffic, and amenities all bolster the tourism sector and drive the customer to want to live, work and play where an effective masterplan is deployed. In the gaming realm, it is about extending the guest's stay. Without a robust master plan where experiences and amenities are present, that stay will be short. My job is stepping out of the now and evaluating the future demand to see what will drive that more extended-term experience.
" AN INTEGRATED GUEST EXPERIENCE IS KEY TO MEETING THE EVERCHANGING LANDSCAPE OF THE GAMING INDUSTRY "
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ISSUE 15
This involves robust market studies, evaluation of current infrastructure (Roads, schools, growth potential, housing availability), planned legislation, along with the understanding of the local governing authorities and their openness to bring capital, opportunity, and ancillary tax revenue into their communities. That could focus on technology to complement what is already present, keeping an eye on the pulse of up-and-coming enhancements to the gaming experience, and continually taking the pulse of our customers to find ways to relay their voice in the physical asset manifestation.