Our People WANT TO SHARE YOUR STORY? Have you witnessed an act of kindness from a Southwest Airlines® Employee? Whether you’re a Southwest® Employee or a Southwest Customer, let us know at Southwest.com/ contact-us.
To thank these Employees for their work and dedication, Penn & Teller is proud to give them each two tickets to see the show in Las Vegas. Congratulations!
Joyful Heart Joy L.
EMPLOYEE SINCE
2018
POSITION
Flight Attendant HOME BASE
HOU
I have never met Flight Attendant Joy L., but it’s clear that she and I would be fast friends. How do I know? It’s because Joy is full of Heart and Hospitality, and she is an incredible artist. During her long flights as a Flight Attendant, Joy spends her extra time doodling drawings for Customers and her Coworkers. She shared these masterpieces, which are inspired by the ones Flight Attendant Susan L. has been drawing for years, in the SWA Culture Facebook group. When I reached out to Joy about sharing them on the Southwest social channels, she agreed but was quick to add that she wasn’t seeking attention or fame. Instead, Joy said she was simply “happy to bring a little whimsy to people.” Her name says it all because she truly is spreading joy to all those she meets! —Derek H., Social & Digital Media Communications & PR
24 SOUTHWEST FEBRUARY 2020
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PHOTOGRAPHY BY CATHERINE DOWNES
1/8/20 12:59 PM