Mobility Special
D&B CHARGE & RIDE: A SMART RELIEF FOR CHARGING STRESS In the relatively short five years that he has worked at D&B, Stephan Hannema has
and unplugging at the end of the day,
seen mobility change in a big way, and become adept at tackling the accompanying
giving none of their colleagues a chance
challenges head on. Last year, he was appointed to lead the whole Mobility
to charge. Within the company there were
department of the multiservice facility management provider, where he and his
also group chats to coordinate who gets
team work hard to ensure none of their clients ever lack anything in the full range of
to charge when, and colleagues even give
mobility services D&B offers.
each other their keys to exchange cars. Charge & Ride eliminates all the stress
How have you seen mobility
to save time and which new products or
around charging. We drive cars from where
change in recent years?
services we can put together to offer that.
they’re parked to the charging station and
“The biggest change has been the
We always tackle the challenges clients
then from the charging station back, which
electrification of cars, with a lot of
bring us head on to find a solution.”
stretches charging point productivity by 400%. People come into work in the
corporates – including our clients – having set specific targets to electrify their fleets.
One of those solutions is your special
morning, are greeted by one of our staff,
This is opening up loads of opportunities
Charge & Ride service. How does it work?
hand them their car keys, and we do the
for us and is a trend that, as a service
“A few years ago, a client came to us with
rest. This service is user-friendly for clients,
provider, we want and need to act on. At
a problem. In their plans, they had framed
balances out EV charging and gets the
the same time, we’re seeing that clients
the ambition to electrify their entire
most out of charging points.”
with executive or private drivers want to
fleet before 2025. Only, their office didn’t
nix the idle hours. They are looking for a
have enough charging points available,
D&B has also offered a driver service for
more flexible solution, instead of having
and with too few charging facilities,
decades. What’s your USP here?
drivers sitting around in a waiting room all
sustainability aspirations get to be a tough
“As with Charge & Ride, it’s all about the
day between one ride for that client and
proposition. We sat down with them and,
user experience – and in our driver services
the next. We are actively working on more
turns out, they had loads of people who
it’s largely in the details. We want to give
flexible options and thinking about ways
were plugging in their cars in the morning
our users the best possible experience
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