20 23 Su pe rin te nd en to ft he Ye ar
2023 Section Award Winners
Pamela Smith Director of Agronomy City of Denver Golf Smith Uses a Continual Improvement Mindset to Constantly Drive Her Team to be Their Best How do you lead Agronomy operations and teams at seven facilities at once? You lead and innovate like Pamela Smith. Through a continual improvement mindset, Pamela and her team are constantly driving to be better versions of themselves which is reflected in their ability to improve playing conditions at Denver Golf facilities. They are proud to deliver a quality golfing experience that is still affordable and accessible.
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Working with the Golf Shop staff is essential for providing excellent guest services. Two fundamentally different groups can work together to be successful in serving mutual interests which leads to synergy and excellence. Smith explains that while PGA of America Golf Professionals and shop staff are on the front lines of receiving customer feedback, they support the work the grounds crew does to maintain the property. In return, maintenance teams will work difficult hours to support the inside staff for events and daily play. This mutually respectful relationship is what breeds success and provides the best possible experience for golfers at all seven facilities.
“I believe that we are infinite in our capacity to develop and grow Another way Pamela and her teams set themselves apart is through personally and innovation. Denver golf is very proactive on environmental initiatives such as professionally. I approach converting some areas from formal landscape to food gardens with the each day applying this produce being donated to a charitable kitchen. Denver facilities are also working toward using more biological and organic means of tending turf and philosophy as a leader and surrounding areas instead of traditional chemicals. coach for the Denver “As the Director of Agronomy for Denver Golf, I have been privileged to lead Golf maintenance team, a team of some of the best golf course superintendents and work with the best golf professionals.” An outstanding leader in Colorado Golf, Smith’s colleagues, and emerging team provided excellent course conditions for over 425,000 rounds of golf in 2022 alone. Pamela also credits her success to the exceptionally talented leaders.“ people and the teamwork they share.
19 Fall 2023
The SUMMIT
