Haute Grandeur, The Best in Hotels, Spas and Restaurants June 2023

FOUNDER & PRESIDENT

Dear reader

Do you dream of traveling to far-off places, visit spas and dine in some of the best restaurants but daunted by the idea of charting new and unfamiliar territory?

Are you the kind of person who wants everything organized first, but does not wish to be stifled by a package tour that will force you to travel with at least 20 other guests? Haute Grandeur Best in Hotels, Spas & Restaurants might be just the perfect magazine for you! Each publication serves as a handy guide for the lone or business traveler. Each issue features the best ideas on where to stay, spa & dine out. If you want to book any of our member properties email us on info@hautegrandeur.com

HOTELS

Gran Hotel Inglés

Gran Hotel Inglés, built in 1853 and later inaugurated in 1886 , is today a benchmark of luxury and sophistication in the heart of Madrid. A 5* Grand Luxury boutique hotel, part of Hidden Away Hotels and member of Leading Hotels of the World.

All of its 48 rooms are equipped with the latest technologies, top brand amenities and details carefully thought out to the millimeter.

Among other features, in the hotel’s Lobby, guests can enjoy from a refined signature cocktail to the sound of live music, an Afternoon Tea in the purest British style, a traditional aperitif, and even the enjoyment of drinking a delicious coffee or tea while reading one of the books in its complete library, composed of outstanding works such as an original copy of the iconic Don Quixote de la Mancha written by Miguel de Cervantes.

At Lobbyto (it’s main restaurant), guests can enjoy distinguished dishes that pay homage to Madrid’s cuisine, with a sophisticated and avant-garde twist.

Its guests define it as a hidden treasure in the heart of Madrid, an oasis of relaxation and elegance where you can rest from this vibrant city while feeling at home. And, whoever has had the opportunity to visit it, knows that there is no other hotel like it in the city of Madrid.

Pan Pacific Serviced Suites Orchard

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

Takashimaya, Tang’s and ION Orchard making it a popular choice for long staying tourists and business travellers alike.

The biggest challenges are having the right business mix of clients and growing our rates without pricing ourselves out of the market. As some industries face uncertainty, we need to be able to fill in these gaps. At the same time we want to grow our rates, yet remain competitive for those industries that are growing. This is a delicate balance that requires constant monitoring and analysis of our own data, competitor rates and market changes. We need to remain nimble and wherever possible, be prepared to adapt quickly to change.

What makes the hotel really special?

Pan Pacific Serviced Suites Orchard is a premier luxury serviced apartment located in the heart of Singapore’s premier shopping district. It is 10 minutes walking distance to other major shopping malls such as

Our luxury serviced suites and facilities are designed with a focus on wellness. Each suite has fully equipped kitchenettes with modern appliances, including washer dryers and a filtered drinking water faucet. Residents can enjoy the 24hr fitness centre equipped with Technogym machines or take a refreshing swim in our outdoor ionised water pool that also has Hydro-Rider Aqua Fitness Equipment. Guests can relax and make the most of our state-of-the-art hydrotherapeutic, steam room and water jets. There are also outdoor sky gardens on four different levels for residents to enjoy the view of Somerset Road below. The Living Room is an exclusive residents’ space comprising a meeting room with video conferencing capability, a TV lounge with X-box Kinect, a pool table, two OSIM massage chairs, coffee and tea making facilities, and a library with comfortable lounge chairs.

Damian Tan

General Manager

“Winning a Haute Grandeur award will help to establish Pan Pacific Serviced Suites Orchard as a premier luxury serviced apartment”

How do you prepare now to remain relevant and in-demand in future?

Pan Pacific Serviced Suites Orchard is constantly exploring new ways to enhance its offerings and stay ahead of the competition. The hotel is investing in technology to improve the guest experience, such as replacing paper printed collaterals, newspapers and periodicals with electronic versions. The property engages residents regularly for fun activities such as spin class and coffee appreciation and celebrates major holidays such as the Lunar New Year and Christmas to create memorable and meaningful experiences. The property is also focused on sustainability and environmental responsibility and is committed to reducing its carbon footprint and minimizing waste. The property has implemented a range of sustainability initiatives, such as using energy-efficient lighting and reducing single-use plastics. In addition, the property is continually training and developing its staff to ensure that they provide sincere and gracious service and experiences to guests and places a strong emphasis on employee engagement and empowerment, recognizing that happy employees are more likely to provide exceptional service to guests.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

By being associated with Haute Grandeur, Pan Pacific Serviced Suites Orchard will benefit from increased visibility and recognition within the industry. Winning a Haute Grandeur award will help to establish Pan Pacific Serviced Suites Orchard as a premier luxury serviced apartment in Singapore, enhancing its reputation and attracting more discerning guests.

Centara West Bay Hotel & Residences Doha

Centrally located in Doha’s vibrant financial & business district, with easy access to the finest shopping, cultural sights and tourist attractions.

Centara West Bay is a short walk from the metro, Corniche, City Center and North West Bay Beach, accessible directly from the hotel via the treelined Boulevard.

property’s comprehensive facilities, making it a comfortable home for both business and leisure travellers, whether you’re planning a short visit or extended stay.

Inside is a wide selection of rooms and facilities, including 16 accommodation types ranging from spacious studios to 371-squaremetre penthouses, all boasting city or sea views as well as a dishwasher, washer and dryer. A sea-facing pool, state-of-the-art fitness centre, varied dining options, Kids’ Club and business amenities round out the

Creative Catering by Centara offers guests an easy to create menu for their catering and event needs, serving a variety of menu options from Thai to Indian, Asian and Arabic favourites. From, invitation-only meetings to vibrant cerebrations, the Hotel’s meeting venue spans over 255 square metres and is ready to host your memorable event.

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Crown on the heads

The luxurious six-bedroom accommodation is located on the East Head of Knysna providing guests with mesmerizing sea views.

Crown on the heads offer six sea facing rooms, a modern, lounge and entertainment area overlooking the pool and Knysna Lagoon, an indoor fireplace, a wine tasting, bar room, as well as a dining area. Free Parking and Wifi is offered at the accommodation. Guests can book per room or per villa, including breakfast.

Crown on the heads is a magnificent home away from home situated in the remarkable

views of the Knysna Heads that are surrounded by the water of the Indian ocean. Waking up to the serenity and tranquility of the sea breeze and amazing views leaves one breathless at the creation of nature. Crown on the Heads is more than just a resting place. The hotel offers comfort in luxurious setting to each and everyone that walks through the doors.

Simbavati Fynbos on Sea

Yolande Chick General Manager

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

The desire to become more eco-friendly and managing guest expectations. We succeed in this by doing small things which will eventually have a big impact in the future.

What makes the lodge really special?

We have absolutely breathtaking views of the Outeniqua mountain range, Swartvlei Lagoon and Indian Ocean. Our friendly staff add a warmth and “home away from home” feeling to a stay at the lodge that you will not find anywhere else in the Garden Route.

How do you prepare now to remain relevant and in-demand in future?

We continue to focus on bettering and maintaining our standards, I believe that consistency is key.

An association with Haute Grandeur Global Awards will benefit Simbavati Fynbos on Sea as it is a prestigious globally trusted Awards initiative and association with it will build our reputation to its audience. Our high standard of service and offering will be further celebrated and showcased through the partnership.

“We continue to focus on bettering and maintaining our standards”

Oubaai Hotel Golf & Spa

At Oubaai Hotel Golf & Spa the cornerstone of the hotel’s belief is that home should be a place that nourishes the body, mind and spirit. This is the underlying value that has created and grown Oubaai Hotel Golf & Spa into the outstanding residential estate that it is today.

Situated adjected to Herolds Bay on the Garden Route, a mere eight minutes from George Airport, this hidden gem is ideally located with 180 degree views of the Indian Ocean.

Authentic is one of the first words that comes to mind when thinking about Oubaai Hotel Golf & Spa, designed to blend with natural splendor of the Cape. The eco-friendly ethos has created a natural paradise providing a haven to an array of wildlife.

State of the art security systems offer complete peace of mind, enabling Oubaai

Hotel Golf & Spa residents to wander the expanse of the 546 hectare estate without a worry.

The Ernie Els 18 hole Championship course is kept in mint condition and it is one of the most beautiful settings that can be seen anywhere in the golfing world. It was recently awarded third best conditioned course in Southern Cape and tenth in South Africa. The layout of the course is a traditional links type layout where veld grasses line the manicured fairways.

Gondwana Game Reserve

Experience an authentic Cape Safari

Ideally located on the Garden Route only a four hour drive from Cape Town, the 11 000 hectare, private game reserve offers a one of a kind Cape safari experience. Luxurious accommodation is provided in romantic, stand-alone safari suites or bush villas ideal for families, all with awe-inspiring views of the mountainous landscape and passing wildlife. Enjoy exhilarating game drives encountering free roaming Big 5 game species as well as giraffe, hippo, and herds of antelope. Additional activities on offer include the fun Junior Ranger programme for kids, mountain biking, Africology spa treatments, guided Fynbos walks and conservation activities.

Sofitel Singapore Sentosa Resort & Spa

Cavaliere Giovanni Viterale

Cluster General Manager

“We regularly refresh our offerings to create varied experiences to cater to different groups of guests”

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

With the post-pandemic reopening of Singapore’s borders since last year, there has been an influx of visitors to the country. The number of MICE and FIT arrivals are encouraging but they have yet to return to pre-pandemic levels.

Sentosa Island, where Sofitel Singapore

Sentosa Resort & Spa is located on, has undergone a rebranding, with a new tagline, Where Discovery Never Ends. Just like how visitors to the island will discover something new with each visit, our guests will also have that same experience when they come to the Resort.

We regularly refresh our offerings to create varied experiences to cater to different groups of guests. For example, our Infinite Family Experiences offers families a comfortable stay with complimentary use of the kids’ club, and our FurKid Retreat is

designed for pet owners. For couples, we offer A Romance Hideaway, which comes with dining credit and a massage for two. The Resort also houses the largest Sofitel SPA, where guests can enjoy relaxing treatments.

What makes the hotel really special?

Set on over 27 acres of outdoor palatial spaces, the Resort’s architecture is inspired by Paris’ Jardin du Luxembourg but with an ambience reminiscent of a Balinese resort. The Resort offers a wide variety of accommodation options.

Guests have three F&B venues to dine at, from the all-day dining restaurant Kwee Zeen, to Italian restaurant The Cliff and LeBar. Pets are also welcomed at the outdoor areas of the dining venues.

When it comes to activities at the Resort, guests are spoilt for choice, from the 33m long swimming pool, to a fish spa, a fitness centre, and also Sofitel SPA.

The Resort is not only family-friendly, but also pet-friendly with holiday packages specially designed for families and pet owners.

How do you prepare now to remain relevant and in-demand in future?

At the Resort, we have a strong focus on service excellence, to ensure that our ambassadors are able to meet the different needs of our guests who come from all over the world.

We will continue to work closely with Sentosa Development Corporation and other key partners to reach out to the local and international markets with a host of vibrant activities that will enable guests to experience all that Sentosa has to offer, as well as the Sofitel Joie de Vivre.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

Our association with Haute Grandeur is a fitting complement to the Sofitel brand. Through the Haute Grandeur platform, Sofitel Singapore Sentosa Resort & Spa will gain additional exposure to the luxury market, given an exciting calendar of events on Sentosa and in Singapore that would appeal to this discerning group of travellers.

Jeddah Marriott Hotel Madinah Road

The Jeddah Marriott Hotel Madinah Road is ideal for business and leisure travellers. Situated in the heart of the commercial district Al Madinah Road, one of the city’s most impressive locales.

In addition to its proximity to King Abdulaziz International Airport, to the Corniche Waterfront, and within walking distance to Jeddah International Exhibition & Conference centre which makes it meet all the requirements of those coming to it, as it provides all elements of entertainment and comfort. Malls are nearby including Mall of Arabia, Red Sea Mall.

The Jeddah Marriott Hotel, Madinah Road, is the ideal place for holding meetings and conferences, as it contains many halls equipped with the latest modern technologies to suit all needs for various occasions such as conferences, meetings, workshops, weddings and special events.

Seda Hotels

Seda Hotels is a Philippine hotel chain with a portfolio of 11 properties that includes city hotels, resorts and serviced residences located in key destinations around the country.

It offers a modern quality product with the best of Filipino hospitality combined with service at par with global standards. Strategically located within mixed-use developments in CBDs and emerging destinations, its hotels are a few steps to dining, retail and entertainment options that allow guests to explore and connect with the community.

Since it opened its first property, Seda BGC, in 2012, it has successfully penetrated both the business and leisure markets previously dominated by international hotel brands.

It has won various awards for product and service excellence, as well as employer recognition awards for initiatives that kept its hotels open throughout the pandemic and minimized its impact on its workforce.

Seda Hotels is moving forward with its expansion program and is slated to open two properties in Metro Manila in the next two years. Seda is the Filipino word for silk, signifying its commitment to providing guests with a seamless hospitality experience.

Silavadee Pool Spa Resort

A total of 80 rooms, infinity-edge pool villas and pool villa suites are built on the cliff of Laem Nan beach, the most beauteous and exclusive beach on Samui island.

Silavadee embraces a natural elegance that comes with a stunning scenery. Tucked away from the busy world yet only a short drive from it all. The perfect combination of the magnificent land-sea and skyscape with their renowned, high level of personal services. And that is what makes Silavadee special. Designed to be well-fitting with the unchanged landscape, every villa was built with all-natural materials in harmony with palm trees and the glittery ocean as a backdrop. The rooms and villas comprise of woody-cosy characteristics with a mixture of teak, light cedar wood and bamboo that all adds to the woodenly rich and luxurious style. Flowing water is their graceful hallmark throughout the resort. From the reception fountain to the spa's water wall.

level of relaxation and pamper-ing. Or become one with the ocean in two infinity pools where you can soak up the sun while enjoying the water. Indulge in savory flavors of food throughout the resort. Whether Thai at The Height, international

Bo Phut Resort and Spa

Thitiya Ngamchokphiphop

Assistant Director of Sales & Marketing

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

There are many significant challenges at the moment. I would say the biggest challenge is the Price War. Many hotels created very low room rates, to get more bookings and of course most of the time they undercut our room rates. But we adhere to the principle “Quality goes hand in hand with price”. We do not focus on creating a very low price. But we are focusing on keeping our standard of service together with a reasonable price. And the guests will ensure that our hotel is value for money.

What makes the hotel really special?

I’m very proud to say that “What makes our hotel special is our excellent service” We focus on every aspect of service. Guests staying

at our hotel are treated like royalty. We will definitely make sure we deliver high service standards so that our guests could have a wonderful stay & make great memories at Bo Phut Resort & Spa, Koh Samui

How do you prepare now to remain relevant and in-demand in future?

Our good service makes us being a leader in the hotel industry. We have a lot of regular guests. For example, a couple of our regular guests, they are our returning guests for 17 times, they stayed with us since the first year the hotel opened, and they come back to stay with us every year. This is proof that guests are impressed with our excellent service which makes them want to stay with us every year.

“We focus on every aspect of service.”

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

The value of an Haute Grandeur Membership is powerful in terms of its ability to boost marketing and to have a direct impact on guests’ perceptions and revenue. That’s why we choose Haute Grandeur

Vila Vita Parc Resort & Spa

Located on a clifftop on the enchanting Algarve coast, above a secluded white sandy beach bordered by the dramatic rocky coastline of the Atlantic, Vila Vita Parc Resort & Spa symbolizes a new standard of luxury by combining contemporary, yet traditional style.

The resort is well known for its variety of accommodation and attention to detail, ensuring an authentic Portuguese experience. Dining is a gastronomic adventure. From elegantly served haute cuisine at the two Michelin-starred Ocean, to rustic cooking or Japanese modern cuisine.

The resort is also a haven for leisure, including a vaulted wine cellar, a private yacht and the V-Life Shops and an array of sporting and wellness facilities, enhanced by Vila Vita Spa by Sisley Paris, a sanctuary of tranquility and wellness, featuring a contemporary design inspired by the region’s enchanting sea caves, with elegant treatment rooms, a yoga garden pavilion, including aerial yoga and the HypoxiStudio.

Ville De Mont Mountain Resort

As a luxury and sustainable resort, Ville De Mont Mountain Resort is an architectural masterpiece blending influences of historic Indochine and northwest ethnic architecture. The estate respects the natural terrain and is nestled among tranquil green conifers facing the Muong Hoa Valley, a national heritage area pronounced as the most beautiful agricultural terraces of the world.

A breathtaking view of the native landscape balances the mind and soul, with the experience to connect to a rich diversity of ethnic cultures marks Ville De Mont Mountain Resort a truly unique getaway for tourists worldwide.

Located in the elevated ranges of Hoang Lien Son, Sapa, at an altitude of 1,550 meters is one of the first mountain resorts in Vietnam celebrating the longevity of nature’s haven alongside the vitality of minority ethnic culture.

W: www.tierkloofmountaincottages.co.za E: elsa@tierkloofmountaincottages.co.za

Tierkloof Mountain Cottages

Tierkloof Mountain Cottages offers three beautifully styled luxury, off-grid, self-catering dwellings surrounded by 1200 hectares of pristine wilderness, just 2.5 hours’ drive from Cape Town.

Each of the enchanting, fully equipped private hideaways is uniquely designed, all of which feature breathtaking views, a private pool and the guarantee that guests will experience a getaway filled with natural beauty, peace and tranquility.

Situated at the foot of the majestic Swartruggens mountains, overlooking the endless Tankwa Karoo plains, this stunning locale encompasses a range of terrain types that will satisfy every type of traveller, from

outdoor adventurers, birdwatchers and hikers to those who simply want to relax and unwind.

Tierkloof Mountain Cottages are absolutely passionate about ensuring the best possible experience for guests and aim to deliver the highest levels of quality and service.

The three self-catering cottages can accommodate up to 20 people between them.

The Pavilions Phuket

Perched above Layan Beach, The Pavilions Phuket resort offers space, privacy and peace. Choose from 94 luxurious accommodations, including private pool villas and spacious suites.

Whether celebrating a special occasion or looking to relax and reconnect, this is the ultimate Phuket experience, complete with superb service from expert staff.

The resort features two restaurants: ALTO Italian Restaurant & Cocktail Bar, an authentic southern Italian restaurant serving the finest southern Italian cuisine. Firefly Pool & Restaurant offers Mediterranean BBQ and Thai cuisine prepared by an exceptionally

skilled culinary team, while 360 Bar boasts Phuket’s iconic panoramic sunset view.

The Pavilions Spa is a sanctuary, restoring body, mind and soul while surrounded by lush tropical gardens. The spa also showcases a lap pool, yoga pavilion and air-conditioned treatment rooms. At the spa, guests can indulge in soothing signature treatments and massages, complete with a private bath experience that is out of this world.

The Dominican

The Dominican, in Belgium, is a destination for elegance in the center of Brussels. Located behind the theatre La Monnaie and the Grand Place, its 150 stylish rooms, three multifunctional meeting rooms, private courtyard and bustling Lounge Bar combine to ensure indulgent hospitality.

The award-winning architects of FG Stijl and LENSº ASS, have created an eclectic mix of design in both the interior and exterior, resulting in an array of new styles and experiences. The rich history of the location was a source of inspiration in the exclusive design of The Dominican, which is mainly drawn from the Dominican Abbey which

occupied the site during the 15th century. Home to famous French painter JacquesLouis David in the 19th century, his spirit is preserved in the original facade of his abode, which is today seamlessly integrated into the new building that houses the hotel.

De L’Europe Amsterdam

Robert-Jan Woltering

Managing Director

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

De L’Europe Amsterdam has recently been renovated: most of the rooms, suites, restaurants, and public areas are completely finished. We are still working on the suites in ‘t Huys. Because we partnered up with some of Amsterdam’s most creative minds e.g. Bibi van der Velden, Danie Bles, Salle Privée, Ronald van der Kemp, Mendo, and many more. Staying in one of these suites means guests will have an experience inside and outside of De L’Europe Amsterdam, which will take them into the world of the local partners. This approach is part of the repositioning of De L’Europe Amsterdam: the lifestyle destination where guests and locals can experience Original Amsterdam Luxury.

What makes the hotel really special?

Our teams, all my 200 colleagues that every day are here and passionately take care of you, anticipating your needs. And, of course the over 125 years of rich history and prime location. De L’Europe Amsterdam lies on the banks of the Amstel river in the heart of the city centre. The atmosphere the hotel exudes, especially now, after the refurbishment, greatly adds to its uniqueness. When you walk in, there is a certain serenity that feels a bit residential, like coming into someone’s home. The intimacy, and the genuine hospitality of our team also make a difference. Their enthusiasm, care, and dedication to our guests and the business is second to none. Everyone, myself included, is proud to work at the hotel.

“As people start to indulge in more leisure time, they look for more and more unique experiences. ”

How do you prepare now to remain relevant and in-demand in the future?

As people start to indulge in more leisure time, they look for more and more unique experiences. A stay at a hotel has become much more about the experience, rather than just a comfortable room. That’s where our incredible wide range of restaurants and bars as well as know-how within the team of De L’Europe Amsterdam makes a difference. They are all perfect for creating unique moments and experiences for our guests and locals.

Next to the luxurious oasis of comfort, we are also home to an extensive range of culinary experiences. The two MICHELIN-star conscious fine-dining restaurant Flore, the classic French Brasserie Marie, the authentic Italian Trattoria Graziella, and the iconic Freddy’s Bar can all be found under one roof here. De L’Europe Amsterdam also invites guests and locals to discover its newest addition: ‘t Huys. A place where Amsterdam icons of art, style, and luxury come together, and the essence of the city abounds. Explore culture and couture in one of our seven ultra luxurious brand suites and discover Original Amsterdam Luxury at its finest.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

The Haute Grandeur Global Awards is of course a prestigious and globally trusted award. Being nominated and awarded confirms our brand position on a global level and gives us the right recognition. As a 5-star ultra-luxurious destination, we are always looking for partners that offer the same quality and service.

Simbavati Cederberg Ridge

Leisha and Craig Parsons

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

Most of our staff are located in remote areas, facing unique socio-economic challenges. We support our staff in any way possible and conduct a lot of in-house training to upskill them.

What makes the hotel really special?

The location in the Cederberg Mountains, the local sites and attractions, and the hospitality of the local people.

How do you prepare now to remain relevant and in demand in the future?

By listening to our guests so we can continue to create incredible, memorable and personalised experiences for them and making sure we deliver a product that fills the needs and expectations of the guests.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

It will promote our brand to an important audience, associating Cederberg Ridge with exclusivity, luxury and unique-appeal.

General Managers

“We support our staff in any way possible and conduct a lot of in-house training to upskill them. ”

Malangen Resort

Kamilla Norstrøm Haraune CEO

“

Our offer is unique, and you can’t find anything like Malangen Resort,

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

The biggest challenge for us has definitely been expanding our operations from being a pure winter destination to an all-year destination. Located in a rural part of Northern Norway, managing the organization of staff both in acquisition and maintenance has been difficult. Throwing COVID-19 into the mix as well, was anything but helpful.

As the North Norwegian youth gets drawn to the cities and away from the districts, local workers are hard to come by and foreign workers are our only solution. Work environment has been the main focus and the results of that - splendid. A great workplace is a place people want to return to. This helps us maintain the necessary competence and ability to deliver our authentic and hard to come by services.

What makes the hotel really special?

Our location combined with the concept of being an activity and relaxation resort. We are a one-stop-shop surrounded by the gorgeous nature Northern Norway has to offer. Being above the Polar Circle both the Aurora Borealis in the winter and the Midnight Sun in the summer provides us and our guests with fundamentally unique experiences, while at the same time enjoying our services such as our Arctic Ocean SPA, tasting, dogsledding in the winter and jet ski in the summer. All basked in spectacular views.

How do you prepare now to remain relevant and in-demand in future?

Our offer is unique, and you can’t find anything like Malangen Resort, neither in the rest of Norway, nor the rest of the world. We strive to provide excellence and we constantly evaluate what we can do to either perfect what we have or increase our repertoire. Our

”

theme is the authentic experiences while combining attractions people know and can relate to.

Take our SPA as an example, most people know it as something of great comfort. It is definitely the same with us as well, but right next to it is a staircase going directly into the Arctic Ocean. This provides a refreshing piece of what nature can offer, along with great pleasure while at the same time being safe.

This is what we seek to provide our guests, authentic experiences that will last in memory forever.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

Hopefully, more people will know about our wonderful resort. Giving them the opportunity to see this completely different part of the world and us the opportunity to present it to them in the best way possible.

Vinpearl Landmark 81, Autograph Collection

Rising 461 meters, Vinpearl Landmark 81 - Autograph Collection is a proud symbol of modern Vietnam’s presence on the world stage.

The first Autograph Collection hotel in Vietnam, Vinpearl Landmark 81 is set to offer guests bespoke dining outlets and thoughtful guest experiences at this one-of-a-kind hotel.

Commencing from the 47th floor of Vietnam’s most iconic skyscraper, each room boasts floor-to-ceiling windows with panoramic views of the city’s most important waterway.

Each modern and carefully curated guest room, sophisticated meeting space and refined dining areas, outdoor swimming pool, and the city’s highest Club Lounge feature an inspiring view of the Saigon River and dynamic downtown.

Mount Camdeboo Private Game Reserve

Framed by the Sneeuberg Mountain Range, Mount Camdeboo Private Game Reserve stretches out over 14 000 hectares of beautiful, private land where impressive vistas form unparalleled backdrops for game viewing.

Here, a diverse range of topography and dramatic landscapes, from lush valleys to sweeping plateaus can be absorbed.

Over the years, much love and dedication has been poured into the development of this property from agricultural farm land into a pristine game reserve in line with Mount Camdeboo’s vision to conserve the land and provide a natural habitat where wildlife, including endangered species, are able to roam freely.

Guests can choose from luxury manor houses and private cottages to our secluded safari eco-Pods. Each furnished to create an elegant yet relaxed, home-like atmosphere. Guests are also able to enjoy memorable experiences such as game walks, cheetah tracking and stargazing. The reserve further affords guests easy access to a range of attractions as it is set in proximity to the historical town of GraaffReinet, Nieu Bethesda and the breathtaking Valley of Desolation.

Escape to Hotell Furusund, an oasis of tranquility and luxury in the Swedish archipelago.

With stunning natural beauty and exceptional amenities, we provide an unforgettable experience for all guests. Welcome to a place where modern elegance meets historical charm, creating cherished moments at every turn.

Hotell Furusund in Sweden b oasts an idyllic location surrounded by breathtaking archipelago scenery. Immerse yourself in tastefully decorated rooms equipped with top-quality amenities, offering ultimate comfort. Take in panoramic views of the sea or our beautiful garden from your window. Our professional

and friendly staff are dedicated to ensuring your stay exceeds expectations.

Hotell Furusund caters to all preferences and desires. Indulge in relaxation at our spa, where beauty treatments and soothing massages await. Unwind and recharge in our heated pool area and sauna. For adventure seekers, we arrange fishing trips, boat excursions, and guided hikes through the surrounding nature.

Food enthusiasts will delight in our restaurant, serving delicious dishes crafted from fresh local ingredients. Our skilled chefs create flavors that surprise and please every palate, whether you crave seafood or international cuisine.

Warmly welcome!

The Papandayan

The Papandayan Hotel offers a range of services with a personal touch. As the five star Hotel in Bandung, The Papandayan Hotel comes with a modern and elegant art deco look.

Established in 1982, The name Papandayan was taken from the street name where the hotel is located and which has now changed to Jl. Gatot Subroto. Philosophically the hotel’s name is also taken from the name of a volcano in West Java which represents its strong and solid character.

The five storeys hotel provides 172 rooms and suites with designs that combine natural

elements such as stone and wood, with elements of high artistic value that reflect the beauty of landscape and culture. The hotel is equipped with various supporting facilities, such as meeting rooms, spa and massage, fitness centre and Sauna, restaurants, music stage, various modern accommodation devices and the perfect layout that creates the feel of comfort, intimacy and exclusivity.

InterContinental Jordan Hotel

Ideally positioned on one of the seven hills of Amman, the majestic InterContinental Jordan Hotel welcomes guests with sleek accommodations and unmatched service in the heart of the Jordan capital.

This landmark 5 star hotel in Amman, in the centre of Jordan’s cosmopolitan capital, reflects the rich fabric of Amman’s heritage with a sophisticated blend of furnishings, aweinspiring views, and excellent food and drink offerings. Visit this luxury hotel in Amman for an unforgettable stay made possible by our passionate and committed staff.

Whether guests desire local Jordanian dishes, aromatic Indian Cuisine, award-winning Lebanese delicacies, a late night of zesty

Mexican spices or the sumptuous flavours of the East, the hotel’s six renowned restaurants offer world-class meals to satisfy even the most sophisticated palates.

With Amman’s city centre nearby, plus an abundance of top-end amenities, including an outdoor swimming pool, Spa InterContinental, premium guest rooms and modern event facilities, InterContinental Jordan Hotel is the place to be.

The Westin Dhaka

Discover Dhaka, Bangladesh, from The Westin Dhaka. The Westin Dhaka is only nine point nine kilometres from Hazrat Shahjalal International Airport and is in Gulshan two, Dhaka’s dynamic business and diplomatic district.

The premium hotel places guests close to corporate offices, the U.S. Embassy, shopping, dining, entertainment, and historic landmarks. Guests can recharge in the spacious upscale hotel room or suite with pampering touches, high-speed Wi-Fi, a mini-refrigerator, room service available 24 hours a day, a supremely comfortable Westin Heavenly Bed and skyline views.

When it is time to dine, the five restaurants and bars offer an array of tempting international

choices from fine Italian to a Pan Asian buffet. Make time to relax in the outdoor heated pool, work out in the gym or rejuvenate at the spa.

If a business meeting, social event, or wedding brings guests to the hotel, guests be delighted with the custom catering, exceptional service and versatile indoor and outdoor venues. The Westin Dhaka looks forward to welcoming guests whether traveling for work or play.

Karma Kandara blends traditional Balinese architecture with luxury amenities to create a series of private villas, each formed with pavilions arranged around their own tropical courtyard and pool. The two, three, four and five bedroom villas feature natural stone, teakwood decks and ironwood tile roofs. Sliding doors open out to large balconies with garden, island and ocean views. The Grand Cliff Front Residences offer five bedrooms in contemporary Balinese style, with sweeping views of ocean and sky.

Jl. Villa Kandara, Banjar Wijaya Kusuma Ungasan, Bali 80362, Indonesia

One World Hotel

Surrounded by lush greenery, One World Hotel offers a new dimension in service and quality standards, providing unparalleled amenities and facilities. Located in the heart of Petaling Jaya’s business and commercial district, minutes away from Kuala Lumpur.

The 20-storey hotel is a 3-minute walk to the Bandar Utama MRT Station, and mere 45-minutes’ drive from Kuala Lumpur International Airport. It is easily accessible from several expressways making it the perfect gateway for business and leisure travellers.

enhanced with a retractable giant 15ft x 41.6ft LED display screen to create immersive visual experience. Combine with an additional fifteen versatile function rooms for smaller gatherings, One World Hotel is recognized as one of Klang Valley’s most sophisticated and tech savvy hotels.

All 452 guestrooms are furnished with polished and soft quilted leather palette walls that adorn the headboard corner to the massively crafted polished aluminiumpaneled mirror surrounding the space and equipped with avant-garde in-room technological equipment representing style and elegance.

With over 5000 square meters of meeting space including a huge foyer for pre-function facility, its pillar-less Imperial Ballroom is partition-able into three separate ballrooms

The Sphere Lounge located at the edge of the lobby with its sleek, modern design, encompassing floor-to-ceiling glass windows is the perfect setting for business or social gatherings.

One World Hotel boasts a grandeur and elegant atmosphere of urban residential comfort with welcoming public areas and lavish feasting experiences, offering you an opulent and unique enjoyment amidst a contemporary yet classic ambience.

Hilton Kuala Lumpur

Overlooking the lush green Lake Gardens, located in KL Central, lies Hilton Kuala Lumpur –only 28 minutes from Kuala Lumpur International Airport.

Rooms and suites boast panoramic views of the KL Lake Gardens, furnished with a unique open plan residential design featuring luxurious native timbers, South-Asian fabrics, Italian stone and innovative technology. Executive rooms and suites include access to the executive lounge with personalised service and stunning views.

Hilton Kuala Lumpur redefines the art of dining, featuring culinary experiences that pair great food with impeccable hospitality, with extensive local and international cuisine served throughout the day. The hotel also boasts various bars, a spa, 24-hour gym, a freeform pool and 14 event spaces.

Bo Phut Resort and Spa

Bo Phut Resort and Spa is a paradise, where privacy and tranquility reign supreme. The resort features 61 rooms, including modern spacious suites and villas, designed with natural materials that blend beautifully with the garden setting.

Spend the day snorkeling among shoals of colourful fish, discover other parts of the island via boat or visit the nearby fishing village where fishermen bring in their daily catch. Other nearby attractions include the big Buddha Shrine and Wat Plai Laem Buddhist temple. Back at the resort, you can sip cocktails under a starry sky as the waves lap against the shore.

Guests have a choice of two world-class restaurants, Sala Thai, serving authentic Thai cuisine and L’Ocean, creating Mediterranean cuisine. The resort’s luxurious spa also offers a vast range of rejuvenating treatments.

Furaveri Maldives

Furaveri Maldives is a tropical 23-hectare natural and un-reclaimed island situated in the exotic Rao Atoll near “Hanifaru Bay” a UNESCO biosphere reserve. This sanctuary is just a mere 45-minute scenic seaplane ride from Velana International airport.

The very spacious 169 villas offer uninterrupted privacy and indulgence.

In giving life to the Furaveri experience, Furaveri Maldives found inspiration by listening to the inherent beauty of this island and its culture. Furaveri Maldives invites guests to experience the best of authentic Maldivian hospitality. Offering international

service in a local setting, so guests may be well taken care of while they enjoy the simple pleasures of life.

Furaveri Maldives is the place to visit if guests are looking for a truly Maldivian experience.

KASE LODGE PRIVATE RETREAT in SOUTH KOREA

Experience unparalleled hospitality and blissful relaxation. Set amidst Jeju’s mesmerizing natural beauty, including the awe-inspiring Kase-oreum, a parasitic volcanic cone, Kase Lodge offers an exclusive sanctuary. Located in Pyoseon-myeon, southeast Jeju, it provides an intimate escape, allowing you to immerse yourself in the pristine wonders of Jeju’s nature.

RELAXATION at LODGE

An unforgettable retreat that leaves a lasting impression. Our two-story low-rise structure seamlessly blends with Jeju’s natural surroundings, becoming a part of the island's breathtaking scenery. Each room offers stunning views of the serene lake gardens, allowing you to bask in Jeju’s sunlight through the terrace windows. With only 23 private lodges, we provide an intimate experience, featuring plush beds, European-style furnishings, and exquisite lighting. Indulge in our bespoke amenities, including a refined lounge, library, and audio room, embracing the exclusive Kase Lodge lifestyle.

All-Inclusive Bliss

Indulge in boundless delights. We proudly offer an All-Inclusive experience, where your stay encompasses breakfast, dinner, minibar, beverages, and wine served during meals. Delight in complimentary fruits and bread at our library lounge. Unwind with access to our outdoor swimming pool, sauna, and other exceptional facilities, all included in your stay. Relax and relish every moment with our comprehensive All-Inclusive service.

HEALING in NATURE

Rejuvenation through tranquility. Rediscover comfort as you revitalize your mind and body in the soothing warmth of our open-air hot spring, emerging from the basalt rocks. Dive into our outdoor swimming pool, where the pristine clarity of nature invites you to swim and find solace through deep contemplation. Kase Lodge provides a haven of healing, offering an indoor spa, gym, sauna, and serene walking trails to nurture your well-being.

SPAS

Amburaya Spa at InterContinental Pattaya Resort

Guests can balance their body and mind after a long flight, or a busy week at Amburaya Spa at InterContinental Pattaya Resort.

The spa’s charming, natural setting complements the ancient holistic techniques offered, while organic botanicals, oils and spices are used for facial and body treatments.

Amburaya Spa at InterContinental Pattaya Resort has six private treatment suites available for couples and individual customers and also a sauna for those looking to sneak in a quick rejuvenating. With over thirty

treatments on the menu, thespa provides Thai heritage therapies, ancient Asian practices, classical Western treatments, among other great spa promotions. The signature treatments include Amburaya Embrace, which is a combination of five different massage techniques, and the Solar Triumph, a two-hour body wrap and massage package designed especially for sun-kissed skin.

V-senses Wellness & Spa at Furama Resort Danang

V-senses Wellness & Spa at Furama Resort Danang is an up-scaled Vietnam-made Wellness Brand with a focus on holistic and sustainable physical balance and improvement through mindful physical, psychological, and spiritual activities.

Through harmonious combination of healthcare and nourishing organic diets, well-balanced physical exercise programs

V-senses Wellness & Spa at Furama Resort Danang strives to awaken beauty and health from within.

The Spa rituals bring natural elements into products and services to achieve health regeneration from physical therapy and

sustainable traditional medicines that have been forgotten. Active participation between people, culture, and nature are incorporated and encouraged through V-senses Wellness & Spa at Furama Resort Danang programmes. The V-senses Wellness & Spa at Furama Resort Danang is designed with locallysourced, sustainable materials to promote a LOHAS lifestyle.

Domina Coral Bay Elisir Spa

Elisir Spa at Domina Coral Bay is located within a typical Moorish brick structure, surrounded by lush greenery and represents a unique and relaxing ambiance.

Great importance was given to the choice of highly qualified personnel, to the use of natural products, advanced wellness techniques and expert masseurs, who offer a wide range of treatments and massages. It is an ideal place for reaching a healthy balance of body and soul.

There is a magical fusion of Middle Eastern architectural lines and rough wild nature. In

this temple of beauty and comfort, you can choose from a wide range of treatments and customized three to five day programs, which are able to satisfy any aesthetic need.

Elisir Spa at Domina Coral Bay is a synonym of relaxation and comfort, offering a unique environment with pools of different temperature, waterfalls and spa treatments. An experience not to be missed!

The Pavilions Spa at The Pavilions Phuket

The Pavilions Spa at The Pavilions Phuket is a wellness sanctuary surrounded by lush tropical gardens, featuring a lap pool, yoga pavilion and air-conditioned treatment rooms.

Indulge in soothing signature treatments and massages, complete with a private bath experience that is out of this world. The Pavilions Spa at The Pavilions Phuket is perfect for guests that want to hit pause and rejuvenate in the Spa and Wellness Sanctuary, where they can relax and get their mind and body back in the game.

Highly trained therapists deliver a host of luxurious treatments, using custom-made spa products and the very best of Thai and

Western wellness practices. Each treatment room has its own shower and changing area for the utmost in luxury and privacy.

Guests residing in our Pavilions and Penthouses can also take advantage of in-villa treatments in the privacy of their own room. Designed to revive, energise and pamper, the bespoke treatments can be enjoyed against the backdrop of a tropical landscaped garden, while the 23-metre lap pool and yoga pavilion complete this peaceful picture.

Lapidem Tokyo Spa

Rie Kosaka General Manager

What is the most popular treatment at your spa & what makes this treatment outstanding?

Lapidem’s signature program is a journey of bliss with the theme of “peace and tranquility. The program begins with a foot bath ritual using a mystical natural salt, which has been collected on the night of the full moon since ancient times for its purifying power, and five colorful ingredients (tea, red beans, kelp, rice, and camellia oil) according to the precepts of Shojin Ryori - ascetic vegetarian cuisine.

Guided by the soothing flickering of the candles, guests will feel a sense of peace as they surrender to a healing sound bath that promotes rebirth and harmony, restoring balance to body and mind through the power of sound and vibration.

A healing massage to a slow, universal rhythm invites a deep sleep, while the following facial treatment that includes a cleansing process with spicules (sponge needles), will leave

the skin glowing, hydrated, and with healthy tones, as well as awaken feelings of wellbeing.

This is a special ritual for a good night’s sleep, physical and mental rejuvenation, and a touch of happy emotions in a peaceful and restful environment.

How do you as a manager keep your employees motivated to ensure award winning service is always delivered?

I always try to maximize the strengths of each staff member to make the most of his or her characteristics and individuality, and work to allow them to express themselves to the fullest.

We also hold meetings several times a month to ensure that all staff members can work in a comfortable environment and can express their ideas.

What do you think sets your spa apart from others in your area?

“They will have an experience that will move their heartstrings.”

Although our spa is located in the heart of Tokyo, we offer a unique program that allows the guest to experience nature throughout the treatment.

Whether it is the sound or the scent, we want our guests to feel a story from the moment they step into our spa until the moment they leave. For example, we welcome our guests with scents that match the season, and we are attentive to the conditions of the guests at the time of their visit. Our approach to hospitality is not limited to treatments, but extends to the way we interact with our guests, and we strive to provide care that is personalized to each and every one of our guests.

We spend time with our guests with the hope that, within the limited time available, they will have an experience that will move their heartstrings.

Which facilities can guests use at the spa after a treatment to relax and unwind?

In the room, we offer seasonal sweets and drinks tailored to each guest’s body type to help them relax after their treatment, while they soak up the afterglow of their treatment.

In addition, Lapidem’s affiliated café is located on the first floor of the salon and offers a menu of healthy and beautiful drinks and food in a natural and relaxed atmosphere. Many of our guests spend time here before and after their treatments.

What unique selling point do you have to attract new clients that might be interesting to the readers?

At Lapidem Tokyo Spa, we believe that “true beauty comes from good health”. Our unique techniques and programs have been developed to promote skin, mental, and physical health based on this philosophy, and are designed with a holistic approach that incorporates ancient traditional therapies and healing methods based on Oriental medicine.

We believe that every moment of the treatment is a prayer ritual, performed in a space that has been carefully designed to stimulate the six senses.

Lapidem Tokyo Spa’s treatments offer a complete wellness experience, using the invisible energy of the therapist’s hands and proven techniques to heal the tired mind and body, to correct unexplained discomfort, and to restore our guests to their true selves.

Kalloni Spa at Parklane Resort & Spa

Inspired by the healing powers of the ocean and stretching over 3,000 square meters, Kalloni Spa at Parklane Resort & Spa is a luxury, state of the art unique sanctuary providing an exceptional treatment selection with impeccable personalized service.

Blending pure Thalassotherapy treatments from Thalgo with advanced modern face and body treatments from Biologique Recherche, supported by cutting edge technology. A selection of wellness packages can be customized especially for our exclusive guests.

Kalloni Spa at Parklane Resort & Spa is the only spa in Cyprus offering a unique indoor – outdoor Thalassotherapy program in five

pools, the largest sea view spa suite, luxury Russian Banya Treatment suites, all of them with private sauna and plunge pool. Wellness services are complimented also with a variety of fitness group classes and personal trainings from our expert instructors at ParkFit, our unique fully equipped, with the latest technology Technogym equipment health club.

RESTAURANTS

INDULGE IN CULINARY DELIGHTS at KASE DINING

Fine Dining

Fresh local ingredients from Jeju meet three renowned main chefs, creating an extraordinary dining experience at Kase Lodge. Elevating the essence of ingredients to perfection, our Kaiseki cuisine offers an authentic and heartfelt service.

Dinner Perfecting Each Day with Exquisite Courses

Savor over 9 distinctive courses featuring fresh Jeju seafood and local ingredients. Innovative dishes, crafted with Japanese cooking techniques, are thoughtfully paired with champagne and wine, adding elegance to your leisurely dining experience. All dinner services are included with your stay.

Breakfast Energize Your Morning with Wholesome Delights

Start your day in the embrace of vibrant greens and the Kase-oreum, a parasitic volcanic cone, at Kase Lodge. Choose from a reinterpretation of a traditional Japanese breakfast or an American-style breakfast. Our warm hospitality awaits, ensuring you begin your day with vitality.

Chef Mastering the Art of Flavor

Shogo Shikawatari, overseeing Kase Lodge Fine Dining, brings his expertise from renowned establishments such as Michelin guide 5-Red Pavillon Hotel Dining ‘Setouchi Retreat Aonagi’ and Haute Grandeur Global Awards, Asia's Best Japanese Restaurant'. Together with Chef Maruyama Kentaro and Chef Kang Chang-jin, they create dishes that captivate all your senses, delivering the pinnacle of culinary delight.

Olive Tree at Jeddah Marriott Hotel Madinah Road

Setting the scene on arrival, guests are welcomed into a bright lobby surrounded by expansive glass windows and lined with flourishing olive trees.

This sophisticated and serene space offers a place for guests to relax and connect.

Guests are invited to enjoy a culinary experience in the all-day dining venue, Olive Tree at Jeddah Marriott Hotel Madinah Road. This restaurant is located in the lobby

of Jeddah Marriott Hotel Madinah Road and offers both a fine and a memorable breakfast buffet, followed by International and Arabic favourites for lunch and dinner served by impeccable staff that will leave guests with an unforgettable experience.

La Bauhinia at Shangri-La Paris

At La Bauhinia at Shangri-La Paris, the skylight heart of the hotel, the cuisine invites to share and to gather.

With his childhood memories from Brittany and his first experiences in all-fish restaurants, Executive Chef Quentin Testart has wished to combine what is close to his heart, the ocean’s delights and his passion for travelling.

With various culinary technics, spices and seasonings, borrowed from different continents, there is nothing finer than seafood.

The dessert menu signed by Pastry Chef Maxence Barbot offers a tasteful blend of local and international ingredients. Great French pastry classics combined to products and techniques from around the world, creating outstanding sweet creations.

Kappo Ikkon Roppongi

A membership-based Japanese restaurant that has been running for 20 years and is limited to four groups a day.

It is a restaurant that offers customers various carefully selected ingredients from Japan, as well as what the chef himself went to the producer and checked with his eyes and tongue.

It is a popular restaurant where guests can enjoy authentic kaiseki cuisine with real ingredients and ingredients.

At Kappo Ikkon Roppongi, we cherish the heart and pause so that guests can enjoy the exquisite taste born from delicate techniques

more beautifully. A once-in-a-lifetime luxury of taste. Guests can immerse themselsves in the best of Roppongi and enjoy a moment of bliss with everyone.

Free thinking and unconventional cuisine. New ideas while respecting tradition, Kappo Ikkon Roppongi concentrates on cooking techniques by facing the ingredients. Everything Kappo Ikkon Roppongi does is for the smiles of the customers

La Musa Restaurant & Rooftop Terrace at ARIA Retreat & SPA

The timeless and elegant design of La Musa Restaurant & Rooftop Terrace at ARIA Retreat & SPA emphasises the classy style of the Restaurant.

The interiors impress with precious materials while fine fabrics add pleasant touches of colour. Large windows allow for stunning views of the resort’s park and lake surroundings. The restaurant invites guests to spend pleasurable hours on the beautiful terrace with splendid views. La Musa Restaurant & Rooftop Terrace at ARIA Retreat & SPA takes guests on an unforgettable journey through present day gastronomy.

La Musa Restaurant & Rooftop Terrace at ARIA Retreat & SPA’s culinary concept is, simultaneously, captivatingly simple and

highly sophisticated. The Chef is the man behind the creative cooking style. His cuisine focuses on the harmony of textures and the natural flavours of high-quality ingredients. The Restaurant’s Grande Carte rises from their passion for great Italian food and the desire to innovate while respecting the finest of traditions. The Chef proposes a constantly evolving cuisine which combines the freshness of local products, and the refinement of the recipes with his experience.

ALTO Italian Restaurant & Cocktail Bar at The Pavilions Phuket

ALTO Italian Restaurant & Cocktail Bar at The Pavilions Phuket is an authentic southern Italian restaurant serving the finest southern Italian cuisine.

ALTO is an award-winning restaurant in Rome entwined with a sister brand to The Pavilions, The First Roma. ALTO Italian Restaurant & Cocktail Bar at The Pavilions

Phuket’s glamorous and very modern Italian experience focuses on contemporary and international touches that enhance the simplicity of traditional recipes.

Guests can treat themselves to an array of different beverages served at ALTO Italian Restaurant & Cocktail Bar at The Pavilions

Phuket, whilst enjoying the carefully crafted food prepared by Chef Pietro Mangani, who creates dishes that not only look aesthetically pleasing but also taste delicious and evoke profound emotions.